Thread: $19 (+ tax) a month for High Speed Internet 5mb unlimited downloads (Acanac)
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May 24th, 2009 06:10 AM
#1501
Thanks for starting this thread of postings!
I was assigned to be Acanac's Rep on Redflagdeals forum
thanks to this thread started by a RFD member. Current
customers can be assisted online, especially if they have complaints.
Hopefully, this new method of public postings of questions
and answers along with private messaging of individual inquiries
will improve the relationship between Acanac and customers.
Imelda O. Suzara
Acanac Rep

Originally Posted by
DaMadMonk
http://acanac.ca/google-promo.htm?gc...FQVfFQodjW7kSg- 100 Gigs of Online Storage
- 12 month contract that you pay up front <$228 for the year
- 30 day money back policy if you don't like their services
- <$34 (taxes in) a month after the one year deal is done
- Unlimited downloads, No Capping

Don't know the expiry on this deal (NOTE: Looks like it ends January 31). So hurry up and get it. Worst case utilize their 30 day money back policy. Promo only available in Ontario and Quebec.
Here's a review of their services (82% approval rating);
http://www.dslreports.com/comments/2744

Please ***********************************
Thanks.
BTW, I've had Acanac since Sunday and have had no disconnections and a smooth 5mb service so far. I was with TekSavvy prior and would disconnect at least once a day. We have 3 computers, 2 of them were running WoW without lagging and the other one ran smoothly as well. Best Internet I've ever had.
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May 24th, 2009 07:32 AM
#1502

Originally Posted by
signup
@ Fredsmith, another one customer experienced. So what can you say seems you're trying your best to defend Acanac customer service?
Also the situation of Thomas Tran what can you say? Any comments?
Not at all.
In fact if you go through the thread you'll find that I also have complaints about some of Acanac's business processes. But Acanac is fair about such matters and is honest.
However I also have a serious problem with people who don't inform themselves - or even simply leave things too long and get into trouble through their ignorance and then whine, complain and try to blame the provider.
Another of my pet peeves are people who are pigs about deals - if there's a price error these vultures buy wholesale quantities and profiteer - and if they can't get what they want they b1tch and whine. As a group, I have seen how RedFlagDeals has facilitated the demise of a number of good marketing plans.
RedFlagDeals is NOT about raping a vendor for a pricing error, but about finding the best deal out there.
The spirit has been lost.
Last edited by fredsmith; May 24th, 2009 at 07:35 AM.
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May 24th, 2009 07:33 AM
#1503
CATA and CAIP updates on websites
The best source for news updates on ISPs and Bell and phone companies
is from the websites of CATA and CAIP
May 2009
http://www.cata.ca/files/CAIP/R_V_on...09FINAL)-1.pdf
http://www.cata.ca/print/Media_and_E...r05050903.html
March to April 2008
CAIP Application to CRTC about Bell 60gb (pp.52 to 56)
http://www.cata.ca/Communities/caip/...April0408.html
Imelda O. Suzara
Acanac Rep
Last edited by Imelda_Acanac; May 24th, 2009 at 07:51 AM.
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May 24th, 2009 08:47 AM
#1504

Originally Posted by
fredsmith
However I also have a serious problem with people who don't inform themselves - or even simply leave things too long and get into trouble through their ignorance and then whine, complain and try to blame the provider.
Instead of hating to those people, why don't we say in different way... For example, just about a simple renewing prepaid $407/year which people whining about...
However I also have a serious problem with company who don't inform their customers - or even simply just email one month/week to inform their customers that they will be charged from their credit card amount $407 for renew their 1 year prepaid contract... If they don't like that, they can open a ticket to billing department to change the term or cancel, etc...
with these kind of uninform company ignorance policy and then whine, complain and try to blame the costumers not reading their user agreement.
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May 24th, 2009 10:16 AM
#1505
When is Toronto going to wire this city with fiber!!? I heard some new buildings are being built with fiber lines but they are garbage. On par with cable/dsl at best.
Move to Sweden an get 100mbit (yep. 10megs. per second lol) from Telia for about what bell/rogers extreme service costs. Oh and no bandwidth limits. I know most of you probably can't comprehend how fast 100mbit is, so let me put it simply at 10mb/s you get a 600mb movie in 60sec. Not just in the city, cobblestone villages have 100mbit there ffs lol
Sweden is just one example and 100mbit is already becoming out of date in EU, most businesses are running on gbit lines (1000mbit). And gbit even being offered in some residential areas.
I dream of a city where there is no such thing as peak times...
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May 24th, 2009 11:17 AM
#1506

Originally Posted by
BlackJays
When is Toronto going to wire this city with fiber!!? I heard some new buildings are being built with fiber lines but they are garbage. On par with cable/dsl at best.
Move to Sweden an get 100mbit (yep. 10megs. per second lol) from Telia for about what bell/rogers extreme service costs. Oh and no bandwidth limits. I know most of you probably can't comprehend how fast 100mbit is, so let me put it simply at 10mb/s you get a 600mb movie in 60sec. Not just in the city, cobblestone villages have 100mbit there ffs lol
Sweden is just one example and 100mbit is already becoming out of date in EU, most businesses are running on gbit lines (1000mbit). And gbit even being offered in some residential areas.
I dream of a city where there is no such thing as peak times...
You have to be willing to cover the infrastructure costs - and there's no demonstrated need for that kind of throughput at this time.
Note that serial data rates are expressed in megaBITS - so Sweden is 100 megabits, not 10 negabytes - besides it would be 12.5ish if you measured it that way because communications are synchronous and there are 8 bits per byte. Even so, you are going to be bandwidth restricted if only because content providers don't have enough bandwidth to service all of the demand at those rates.
Your dream works both ways. If there's no 'low time', there are no peaks; So move to a dial-up-only village in the Ozarks and your dream will have been realised, though perhaps not in the way you were hoping. Or, you could just move to Sweden, learn to speak Swedish and forego downloading all those movies you now have the capacity to grab every minute.
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May 24th, 2009 11:21 AM
#1507

Originally Posted by
X360
Instead of hating to those people, why don't we say in different way... For example, just about a simple renewing prepaid $407/year which people whining about...
That's how it works now . . . no one 'hates' them, but they are a whiney lot.
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May 24th, 2009 12:46 PM
#1508
Best bet after done with acanac's first year price is to go to Velcom.
29.87 with rfd discount ) a month with no contract and pay in advance. They support MLPPP , unlimited bandwidth same speeds as tek and acanac. Meanwhile acanac is 4 dollars extra every month and you have to pay in advance. acanac does not support mLppp so you can't get around the throttling.
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May 24th, 2009 01:09 PM
#1509

Originally Posted by
ChampUz
Best bet after done with acanac's first year price is to go to Velcom.
29.87 with rfd discount ) a month with no contract and pay in advance. They support MLPPP , unlimited bandwidth same speeds as tek and acanac. Meanwhile acanac is 4 dollars extra every month and you have to pay in advance. acanac does not support mLppp so you can't get around the throttling.
Velcom has a connection charge and I believe you have to add in taxes for Velcom so it would come to $33.72 in Quebec, $33.87 in Ontario - a whopping 13 cent saving in Quebec, 8 cent saving in Ontario against Velcom's up front setup fee . . . and Acanac certainly does have a throttle work-around.
If interest rates were such that you could actually make money by investing out the delayed payments it might make sense . . . however, since you won't make $15 on your $407 declining balance (You'd have to make 7.5% or so and if you did you'd pay half of it away in income tax so) you're still better off with Acanac.
Last edited by fredsmith; May 24th, 2009 at 01:13 PM.
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May 24th, 2009 01:15 PM
#1510

Originally Posted by
ChampUz
Best bet after done with acanac's first year price is to go to Velcom.
29.87 with rfd discount ) a month with no contract and pay in advance. They support MLPPP , unlimited bandwidth same speeds as tek and acanac. Meanwhile acanac is 4 dollars extra every month and you have to pay in advance. acanac does not support mLppp so you can't get around the throttling.
Thanks, nice find $29.95 this is cheaper at the same speed. Probably would try this after my Acanac contract ends.
But how about their service any feedback?
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May 25th, 2009 09:09 AM
#1511
Acanac's workaround from throttling is using the online pc and SSH tunel
For heavy users of games and movies, Acanac's workaround from
throttling is access to its online pc network and SSH tunnel
http://acanac.ca/SSH-Tunnel-U.htm or
http://www.acanac.com/Webhosting.html
As for MLPPP, Paul Louro in Management had replied to this before:
'It's just a corporate decision. We will soon be introducing end to end
encryption and MLPPP is not a priority. Encryption solves the main
problem of throttling along with offering better privacy. The question
they really should be asking is why other ISP don't offer encryption.
If clients want to get two connections from Acanac I would recommend a
dual wan router.'
MLPPP can work with Acanac and another ISP authenticating it.
Imelda O. Suzara
Acanac Rep

Originally Posted by
ChampUz
Best bet after done with acanac's first year price is to go to Velcom.
29.87 with rfd discount ) a month with no contract and pay in advance. They support MLPPP , unlimited bandwidth same speeds as tek and acanac. Meanwhile acanac is 4 dollars extra every month and you have to pay in advance. acanac does not support mLppp so you can't get around the throttling.
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May 25th, 2009 10:42 AM
#1512
Acanac customers can use its fiber optic network
Acanac offers its customers access to its fiber network
using the free online pc and SSH tunnel and the paid VPS
(Virtual Private Server) pc. The speeds are:
15M/25M http://acanac.ca/SSH-Tunnel-U.htm
10M/20M http://acanac.ca/more-info-pc.htm.
Here are my online speed tests using the company's network:
http://www.acanac.ca/speedtest/
Download Speed: 93499 kbps (11687.4 KB/sec transfer rate)
Upload Speed: 3781 kbps (472.6 KB/sec transfer rate)
http://speedtest.net/

I did a Google translate on Telia residential
http://translate.google.com/translat...istory_state0=
1 to 5.2Mb = 259 kr or $38.74
12 to 24Mb = 359 kr or $53.70
Imelda O. Suzara
Acanac Rep

Originally Posted by
BlackJays
When is Toronto going to wire this city with fiber!!? I heard some new buildings are being built with fiber lines but they are garbage. On par with cable/dsl at best.
Move to Sweden an get 100mbit (yep. 10megs. per second lol) from Telia for about what bell/rogers extreme service costs. Oh and no bandwidth limits. I know most of you probably can't comprehend how fast 100mbit is, so let me put it simply at 10mb/s you get a 600mb movie in 60sec. Not just in the city, cobblestone villages have 100mbit there ffs lol
Sweden is just one example and 100mbit is already becoming out of date in EU, most businesses are running on gbit lines (1000mbit). And gbit even being offered in some residential areas.
I dream of a city where there is no such thing as peak times...
Last edited by Imelda_Acanac; May 25th, 2009 at 10:50 AM.
Reason: Telia residential speeds and prices
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May 25th, 2009 10:54 AM
#1513
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May 25th, 2009 01:27 PM
#1514
Has any Bell Internet user tried calling Bell for cancellation? Did they transfer you to retention and offer anything to keep you with thme ? Or they simply don't have anything to match and let you go once you tell them you will be paying $19 a month?
They are currently charging $50+taxes !!!
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May 25th, 2009 01:44 PM
#1515

Originally Posted by
rdx
Has any Bell Internet user tried calling Bell for cancellation? Did they transfer you to retention and offer anything to keep you with thme ? Or they simply don't have anything to match and let you go once you tell them you will be paying $19 a month?
They are currently charging $50+taxes !!!
They offered me 5 bucks off per month.
Obviously, they tried really hard to keep me with them.
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