Thread: $19 (+ tax) a month for High Speed Internet 5mb unlimited downloads (Acanac)
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Mar 24th, 2009 05:49 AM
#751
I feel bad for you guys shuffling along with sub 1 Mbps rates! yuck!
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Mar 24th, 2009 06:23 AM
#752

Originally Posted by
Furtive
i had acanac for all of 2008. didnt get speeds above 600kbps down. called tech support and they increased it to 800kbps, but still far from the advertised 5 Mbps. they said it was because I was far from the CO. So I call Bell, give them my postal code and phone number, turns out my line is fit for up to 22 Mbps (although they offer up to 16 Mbps with their Max16). HMMM.
Go figure. Anyway, might work out better for you. Best of luck to those who subscribe.
I was in a somewhat similar situation but eventually got 5 megs. You need to pursue the tech people at Acanac so that they will get the Bell people to hook you up properly. It is possible but it took me about 1 year of nagging!
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Mar 24th, 2009 09:56 AM
#753

Originally Posted by
fredsmith
kbps or kBps? The latter is VERY fast.
exactly what i wrote. kbps.
ironically enough, I just signed up for Bell's Essential (currently $17.95/mo + $2 modem rental and no contract), and though the website says 500kbps up and down, the woman on the line ASSURED me it was KiloBYTES per second and not kiloBITS.
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Mar 24th, 2009 10:05 AM
#754

Originally Posted by
Furtive
exactly what i wrote. kbps.
ironically enough, I just signed up for Bell's Essential (currently $17.95/mo + $2 modem rental and no contract), and though the website says 500kbps up and down, the woman on the line ASSURED me it was KiloBYTES per second and not kiloBITS.
The woman is WRONG, it is kilobits! 10 bits in a byte, kilo means a thousand, 10kilobit is 1kilobyte (KB), 500kilobits is 50 kilobytes.
In layman's term, your fastest download speed will be 50 K/s
1.44 Mb (a floppy disk full of data) would take you 28.8 second, if it stays at max.
Last edited by tomtomtom; Mar 24th, 2009 at 10:12 AM.
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Mar 24th, 2009 10:34 AM
#755
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Mar 24th, 2009 11:23 AM
#756
Jr. Member


Originally Posted by
dgege
I am in no way or shape affiliated with Acanac, I'm just a happy customer. Why go with Acanac you say? Let's see..... how about 19$/month tax in! That, alone, is a huge incentive. And you're wrong about MLPPP, it may not be officially supported, but they do have some gateways that do support it. I have tested it myself, MLPPP works well. And they offer you a tunnel. So you get 2 ways of bypassing Bell!
Just my 2c.
I used tomato/MLPPP firmware on my linksys router, and set it so that it only accepts MLPPP gateways. So basically i do connect to a gateway that supports MLPPP, but when i do torrent, it feels like that i'm being throttled as when i am downloading, i see the downloading keeps jumping, from very high back down to 30kB/s. When i see the peers that are streaming to me, they go from very high to goin down very low, in about 30 seconds. Is it my line, or is it utorrent, or is it that i am still currently affiliated with a bell DSL? ( i am sure though that i am using acanac, since bell doesn't support mlppp anyway) Dgege, any thoughts? when you do torrent downloading, does your download speed stay constant at the maximum you'd get?
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Mar 24th, 2009 11:33 AM
#757

Originally Posted by
njchan
actually ... if you want to get technical, it's 8 bits in a byte.
so 500kb ~ 62.5kB

That is correct. But because of overhead, it's usually acceptable to approximate 1B = 10b
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Mar 24th, 2009 11:38 AM
#758
Jr. Member


Originally Posted by
AzNCrAzYcOoLeR
My Internet is great
I'm in North York, in one of the condos at Yonge and Empress
how are you getting that high of a downstream? at 6072kb/s that works up to 759 kB/s... are you on the regular 5mbps/800kbps plan?
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Mar 24th, 2009 01:34 PM
#759
Acanac and Rogers services, and routers
Acanac has DSL internet which can run on
either an active phone line or a dry loop which
is use of the line without the dial tone and cheaper.
If you currently have all services with Rogers,
including cable internet and want to keep them all,
why would you want to have a DSL internet too?
Whether by cable line or phone line, the internet
is the same informational network. If you want
to call 1 866 281 3538 x1 Sales to find out what
DSL internet speeds are possible in your area.
For residential, the maximum is 5 Mbps and for
business, 6Mbps.
I did a search for the manufacturer's website
http://www.tp-link.com/products/adsl.asp.
You can read or inquire from them. I use
a wireless Airport express with my Macbook
and pc clones so I prefer wireless routers
because I can move anywhere within the range
indoors and outdoors and get internet as long
as my computers recognize the signal and it is
password protected. It works well with Acanac's
Lynx modem router. Acanac tech support can only
answer questions about equipment we sell.
Imelda O. Suzara
Acanac Rep

Originally Posted by
arboy
if i have rogers at home...phone, tv, cable internet,.. can i use acanac dsl while keeping all my rogers? also i live in richmond hill, would i be able to get close to 5mbs?(hwy7/Leslie)
also, tp link 8811 vs 8816? whats the difference? one has usb, any others?
and these are routers as well? so i dont need another router to hook more than one pc up? also which is betteR? ty
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Mar 24th, 2009 02:06 PM
#760

Originally Posted by
25jai
how are you getting that high of a downstream? at 6072kb/s that works up to 759 kB/s... are you on the regular 5mbps/800kbps plan?
I am on the 5mbps/800kb/s, not sure how i'm getting so high. I'm not doing anything different.
Internet > DIR-655 > Computer
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Mar 24th, 2009 02:36 PM
#761

Originally Posted by
EPcjay
I am on the 5mbps/800kb/s, not sure how i'm getting so high. I'm not doing anything different.
Internet > DIR-655 > Computer
I am on the same profile but my actual speed from the speedtest websites varies a lot from 2 Megs up to 10 (the latter is probably some kind of fluke in the test site). But I often get a bit over 5, so that is possible.
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Mar 24th, 2009 02:53 PM
#762
Acanac SSH tunnel and a Silver Star on dslreports.com
Acanac has an SSH Tunnel that works with its free
online pc to bypass throttling, available to all its DSL users
Read SSH http://acanac.ca/SSH-Tunnel-U.htm .
You can contact them by email support@acanac.com
or online form https://www.acanac.com/support/contactus.php
and they will send you the instructions for your online pc.
As for dslreports.com and ISPs, Acanac has a Silver Star
http://www.dslreports.com/comments/2744
and Teksavvy has a Gold Star
http://www.dslreports.com/comments/2564.
Imelda O. Suzara
Acanac Rep

Originally Posted by
ChampUz
Why go with Acanac?
There tec service is Horrible, and they do not offer MLPP or Throttling Bypass.
I highly advise you to go with Teksavvy or Velcom, as these ISP's provide much better tec service, especailly Teksavvy. Don't Believe me ? Check out Tek's Review RATIO on Dsl reports and Acanac
Peace.
Last edited by Imelda_Acanac; Mar 25th, 2009 at 09:04 AM.
Reason: add email of Support
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Mar 24th, 2009 03:36 PM
#763
Newbie
I just signed up with Acanac mainly for the low price for the 1st year.
I figure I can live with occasional down time if need be, and I can always cancel before the renewal and go with another company (teksavvy).
It seems like the company is trying to shed its horrible image and I hope that they follow through. I do think that the yearly contract and auto renewal is ******** at any company and they should issue refunds for those who wish to cancel their service. Forcing customers to stay is always bad policy in the long run.
From reading this forum, I was also encouraged by Imelda (Acanac Rep) and her seemingly honest replies in an unending barrage of criticism and ill will.
If I experience any serious issues I will post them here and will do the same if I am satisfied to keep things balanced.
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Mar 24th, 2009 04:05 PM
#764
Acanac and Bell
It is unfortunate if Acanac DSL Support is unable to boost
speeds for customers, but all the lines and distance
from central offices (CO) are handled by Bell, not Acanac.
There is a limited number of users per CO and sometimes
customers can lose their port connection when switching
ISPs. Some COs are host only but some have remote
boosters that improve speed. This is up to Bell which CO.
Bell often refuses other ISPs requests for COs with remotes,
but they probably keep their customers on them for better speeds.
But sometimes, it does take awhile for new customers to get the
maximum speed possible for their locations and setups, between
their modem and the selected CO.
Imelda O. Suzara
Acanac Rep

Originally Posted by
Furtive
i had acanac for all of 2008. didnt get speeds above 600kbps down. called tech support and they increased it to 800kbps, but still far from the advertised 5 Mbps. they said it was because I was far from the CO. So I call Bell, give them my postal code and phone number, turns out my line is fit for up to 22 Mbps (although they offer up to 16 Mbps with their Max16). HMMM.
Go figure. Anyway, might work out better for you. Best of luck to those who subscribe.
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Mar 24th, 2009 04:44 PM
#765
Through Imelda's help, my view of Acanac has greatly increased. Thanks.
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