I say document everything...call Acura Head Office/Regional Head...whatever it takes...too bad we don't have Lemon Laws like the US.
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Feb 6th, 2009 02:22 PM #1Newbie
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2008 Acura RDX Oil Leaked
Hi all,
I'm new to this forum, and need some help with my new RDX.
I just bought a brand new 2008 RDX 3 months ago and it have 3000 Km on the car now. last month we found oil leaked from the floor and brougth the it back to the dealer to check it out.
first time- they said oil leaked from the housing unit and they replaced it.
Still leaked
2 times- they found a pin hole from the engine block (casting defected), replaced the engine block ( not a new engine, just a new block). took it home drove for a week and found out it oil still leaked back to the dealership.
3rd time- they said oil leaked from the housing unit again and replaed it.
Still Leaked back to service
4th time- this time they got Acura Engineer look at it and they decided to replace the engine block one more time, because they said the 2nd engine block come from the same casting batch with the original engine block. I am still waiting for the new block.
I asked them about replace me with another RDX or replaced a brand new engine for me, but they (Acura) refused to do that. They said it was under warranty and will fixed the car.
What can I do? should they replace me with a new car or even with new engine ? or I should get a layer?
Thanks,
cheers
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Feb 6th, 2009 02:37 PM #2Deal Addict




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Feb 6th, 2009 02:45 PM #3
You can review CAMVAP.
Best case, from CAMVAP, would be an order for a buyback of the vehicle, but that doesn't necessarily leave you whole.
If no loaner vehicle was provided for the various repair periods, then you could file a claim for these amounts.
Unfortunately, despite the frustration, it is likely best to allow them to continue to perform the repairs and file a claim to recover any out-of-pocket expenses related to the loss of use of the vehicle.
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Feb 6th, 2009 02:54 PM #4Deal Addict




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This is insane, definitely write a letter to Acura Canada to complain. Too bad we don't have lemon law here.
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Feb 6th, 2009 04:30 PM #5
Wow. Definitely have to do something. The car has only 3k and should be considered as new. Don't wait until you put more mileage on it.
Wondering which dealership it is._______________
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Feb 6th, 2009 04:33 PM #6Deal Addict




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I would call into headquarters and raise a ruckus on it. For a car with this much trouble, not only do you want everything fixed, but you should ask them to throw on extended warranty for all the trouble they've been causing you whether it's the incompetency of the dealership mechanics or bad build quality.
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Feb 6th, 2009 05:38 PM #7
and I thought Acura was God's own gift to automotive world?
Maybe I should sell my Acura and dive into a Ford/GM?
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Feb 6th, 2009 06:12 PM #8Deal Addict




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Feb 6th, 2009 06:37 PM #9Newbie
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Thanks for all yours reply.
I did talk to Acura in Ontario Head Office, all they can do now is fixed the car because it is still under warranty. There is nothing the dealership can do, they just do what Acura is telling them.
I spoke to CAMVAP today, they will phone Acura as soon as I give them the file# and contact person.
Thanks Fastlane for the link to CAMVAP .
Have a nice weekend.
Cheers
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Feb 7th, 2009 12:36 AM #10Deal Addict




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LOL
What a quality of Acura!!! Where is all Import fun boys??
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Feb 7th, 2009 12:41 AM #11
It's not made in Japan?
But anyway, QC is becoming an issue lately for Japanese cars
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