Ahh! Help me!!

[d_jedi]

I received this in the mail today:

Attention: Accounts payable

Dir sir or madam

To date we still have not received your payment covering invoice(s) for shipment(s) that arrived via courier:

Date Amount 1 Supplier
5/09/09 29.16 First & second

We regret to advise that unless this account is paid in full within 10 days, regardless of size, we shall turn the information over to a financial collection agency. They will then record this information in their credit reporting division and it may have a derogatory effect when you apply for credit with other firms in the future. Please make cheque payable to: PBB Global Logistics

Should your records indicate the amount as paid, please send complete details of the payment immediately. Any inquiries should be directed to the undersigned

Yours truly,
PBB Global Logistics Inc.

Carolyn Maulucci, ext. 3233
Collection Supervisor

Help me!! Can they do what they're threatening? Do I owe them any money?

I ordered some text books in September (and already paid for shipping to the seller).. picked them up at Purolator, and did not receive any indication that I owed any money or duties (as I understand I should have if I owed anything..).. then, a couple of weeks later, I get an invoice from this company.. for an amount which is much more than what I think I should owe (the order was only ~$85 or so - and the invoice is for almost $30).. on advice of people who said I didn't have to pay it, I ignored it.

What should I do? I feel like I'm being scammed here..

[Oni-kun]

Sounds like a scam. if you really owed money they would know your name and not call you "Sir or Madamm"

SCAM

[d_jedi]

Sounds like a scam. if you really owed money they would know your name and not call you "Sir or Madamm"

SCAM

They do have my name in the address the letter was addressed to..

[Big Brother]

Send an email or phone the customer rep and ask them

[CanadaBoy]

Lol Sir or Madam
Those ******* crack me up

[d_jedi]

Send an email or phone the customer rep and ask them

I'm going to do that.. but I want to know what my rights and obligations are first so they don't try to BS me into paying money that I don't legally owe...

[StrayB]

Do a search for 'PBB' in the OT forum, there are some posts about being burned by them.

http://www.redflagdeals.com/forums/s...&highlight=pbb

http://www.redflagdeals.com/forums/s...&highlight=pbb

[Txiasaeia]

Who in the world would give you advice not to pay for the taxes/brokerage fees from Purolator? Sounds like somebody gave you some bad advice. Call them up and ask them what gives; tell them to explain exactly what the charges are for.

[epiphony]

Have you tried a Jedi mind trick on them yet?

[milhaus]

Dude, how did you get burned? You own the money. Purolator and DHL does ths; they deliver first and bill later for taxes, duties and customers clearing fees. It would have been on the contract you signed to get the goods. Of course you didn't read it: but it doesn't mean you didn't actually owe the money.

[B40]

on advice of people who said I didn't have to pay it, I ignored it.

You're a cheap ass. Pay what you owe.

[d_jedi]

You're a cheap ass. Pay what you owe.

Well, cut me some slack, given you asked the exact same question:
http://www.redflagdeals.com/forums/s...&highlight=pbb

[d_jedi]

Dude, how did you get burned? You own the money. Purolator and DHL does ths; they deliver first and bill later for taxes, duties and customers clearing fees. It would have been on the contract you signed to get the goods. Of course you didn't read it: but it doesn't mean you didn't actually owe the money.

How did I get burned?
The books were worth $85 (actually less, I think).. I should owe taxes on that - 15%.. but not the extra $20 they want me to pay them.

I never at any point agreed to pay them this money, I never at any point agreed for them to perform any customs service on my behalf. And yes, I did check the website of the company I ordered from - and there is no mention of any such obligations.

[d_jedi]

Who in the world would give you advice not to pay for the taxes/brokerage fees from Purolator?

It wasn't from Purolator. I went to Purolator, and picked up the package.. to my understanding, if I owed anything, they were supposed to let me know at that point (such that I could reject the shipment if necessary).

[B40]

Well, cut me some slack, given you asked the exact same question:
http://www.redflagdeals.com/forums/s...&highlight=pbb

Yes, I asked the same question, but difference is I paid and you didn't.