AirCanada refund tango fare
Anyone know how the refund works with Tango fares for Air Canada? I know they give you the value to be used towards a future flight, but are there any restrictions?
Apr 3rd, 2016 9:23 am
Apr 3rd, 2016 9:35 am
Apr 3rd, 2016 9:50 am
By using the credit do you mean simply booking within 1 year or actually travelling.Pete_Coach wrote: ↑Generally, they do not give money back and give you credit for the amount. You will have 1 year to use that credit.
It is not airfare to a destination, it is only a monetary credit.
Apr 3rd, 2016 1:19 pm
When I had to cancel a flight, they gave me a credit for the amount of the ticket and I had to begin my travel within the year of issue of the credit.
Apr 3rd, 2016 1:28 pm
Apr 3rd, 2016 1:34 pm
Only when you want to change flights from the one you are going on (change days of flights). A complete cancellation provided a credit to be used for future travel.....in my experience.
Apr 3rd, 2016 1:37 pm
The credit is minus the change fee.....Pete_Coach wrote: ↑Only when you want to change flights from the one you are going on (change days of flights). A complete cancellation provided a credit to be used for future travel.....in my experience.
Apr 3rd, 2016 2:53 pm
Apr 3rd, 2016 6:01 pm
Yikes. I may need to reconsider. Paying an extra $200 per person is insane when the flights were only about $450 per person tax included.knuks101 wrote: ↑We cancelled a Tango flight a few weeks after we'd booked it. We could get the credit back, if we were to book AND travel within a year from the original booking date. However, it'll cost us a fee of $200 p.p. when we book the new flight with our credit.
Our original flight was $350, so if we were to book a flight again for $350 or less, it will always cost us $200.
The credit cannot be used for booking with Air Canada Vacations (I actually phoned them about that a few days ago)
Apr 3rd, 2016 6:27 pm
Jul 25th, 2017 4:02 am
Ciao im from Italy. I gas a flight on 27 June but I had to delete it. It was a not-refundable ticket but call centre said to me they refound but I have to pay 200.knuks101 wrote: ↑ We cancelled a Tango flight a few weeks after we'd booked it. We could get the credit back, if we were to book AND travel within a year from the original booking date. However, it'll cost us a fee of $200 p.p. when we book the new flight with our credit.
Our original flight was $350, so if we were to book a flight again for $350 or less, it will always cost us $200.
The credit cannot be used for booking with Air Canada Vacations (I actually phoned them about that a few days ago)
Jul 25th, 2017 10:03 pm
Jul 26th, 2017 11:30 am
If it helps, I had to cancel an Air Canada booking done through a third party last year. Again, it was non refundable ticket, but my cancellation partly had to do a bit of goof up by the airline themselves. I did get a refund, though it took close to 4-5 months. I had originally paid around 2200$, and got around 1600$ back. Refunded to my credit card I had used for the booking. Again, the booking was through a third party, so the process and refund amount might be different than a ticket booked directly with Air Canada.Aliceerre wrote: ↑ Ciao im from Italy. I gas a flight on 27 June but I had to delete it. It was a not-refundable ticket but call centre said to me they refound but I have to pay 200.
Ok. I deleted on 14 June and made the form for refound. But at now they never answer to me.
How long did you wait for yours?
... please answer
Thanks in advance
Jul 26th, 2017 11:43 am
Jul 26th, 2017 10:38 pm
Jul 27th, 2017 7:03 am
Jul 27th, 2017 9:12 am
Aug 4th, 2017 12:08 pm
They are cancelable but not refundable as in 'cash refund'. In airline's terms a refundable ticket means you can get your cash back. A non-refundable tickets can either be cancelable or non-cancelable.
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