Personal Finance

Alterna Bank High Interest eSavings Account

  • Last Updated:
  • Oct 7th, 2019 10:56 am
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Deal Addict
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Dec 17, 2008
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Winnipeg
AznRiceBoi wrote:
Sep 5th, 2018 10:48 pm
This may seem like a random question but has anyone run into the situation where their account has "disappeared?" When I login, I receive this error: Invalid Customer, active customer not on file
Did you call them? Maybe they closed your accounts?
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Deal Addict
May 15, 2013
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Montreal
AznRiceBoi wrote:
Sep 5th, 2018 10:48 pm
This may seem like a random question but has anyone run into the situation where their account has "disappeared?" When I login, I receive this error: Invalid Customer, active customer not on file
No.
Newbie
May 11, 2007
37 posts
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Toronto
Update: My account was flagged as being inactive. Their definition of an inactive account is 6 months without any transactions. The odd part is that I've had transactions in the last 6 months. Unfortunately, the CSR couldn't find a reason why this happened.
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Jul 25, 2008
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Ottawa
Most banks is 1 year...

I just wonder why banks do not contact owner ?

May be banks try to encourage people moving their money out every 6 months.
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Jul 29, 2013
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MoneyHypeMike wrote:
Sep 8th, 2018 8:28 pm
Anyone know the maximum daily withdrawal on the eChquing account?
I think it is transaction limit 50K
7 day limit 100K
30 day limit 250K
This is for HISA so not sure if it is the same for eChequing
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Here2day2 wrote:
Sep 20th, 2018 9:29 pm
I noticed that also. Is it an industry change or just Alterna Bank?
Not sure but it was on the Alterna August estatement
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Penalty Box
Dec 16, 2017
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titaniumtux wrote:
Sep 22nd, 2018 9:43 pm
That's how it works at CU's. I know AB is a "bank", but they have CU roots.
Actually, that change doesn't reflect well. Tangerine is still the leader for direct deposit. Same day available unlike every other bank (the next day - even next business day)
Last edited by titaniumtux on Sep 23rd, 2018 1:11 am, edited 2 times in total.
Reason: Fixed your tag bro
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May 8, 2009
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dekvitaly wrote:
Sep 23rd, 2018 12:48 am
Actually, that change doesn't reflect well. Tangerine is still the leader for direct deposit. Same day available unlike every other bank (the next day - even next business day)
Did you see the image? Was referring to me to me transfers happening on weekends Smiling Face With Sunglasses
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Penalty Box
Dec 16, 2017
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titaniumtux wrote:
Sep 23rd, 2018 1:12 am
Did you see the image? Was referring to me to me transfers happening on weekends Smiling Face With Sunglasses
me to me is still EFT and is still direct deposit.
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Aug 18, 2008
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titaniumtux wrote:
Sep 23rd, 2018 1:12 am
Did you see the image? Was referring to me to me transfers happening on weekends Smiling Face With Sunglasses
Isn't this change for Bill Payments, Property Tax Payments, Mortgage Payments, etc. that are coming automatically out of the account?

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