Shopping Discussion

Amazon.ca - DHL Brokerage Fee?

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  • Jul 11th, 2018 7:33 pm
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[OP]
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Dec 18, 2007
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Vancouver, BC

Amazon.ca - DHL Brokerage Fee?

I placed an order from Amazon.ca through a 3rd party merchant from the USA. On the order page, there were no taxes and brokerage fees collected. However, they opted to ship using DHL GLOBAL MAIL.

Will I be hit with a brokerage fee?
4 replies
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Nov 25, 2004
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AsianXL wrote:
Jul 11th, 2018 5:44 pm
I placed an order from Amazon.ca through a 3rd party merchant from the USA. On the order page, there were no taxes and brokerage fees collected. However, they opted to ship using DHL GLOBAL MAIL.

Will I be hit with a brokerage fee?
dhl global mail is one of there services were in dhl brings the package to the border and then goes though standard customs clearance same as a usps package would then the package is handed over to canada post for final delivery. if any fees are due it will be the same as a usps package hst plus a 9.95 handling fee.
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Mar 23, 2008
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See this thread:
how-file-complaint-against-amazon-ca-2205684/

Basically, if you bought from Amazon.CA, you shouldn't have to pay anything else. No brokerage fees, not taxes, no duty. That was supposed to be bundled into the checkout cost. If you do get charged, you can duke it out with Amazon to get a refund.

If you bought from Amazon.COM, all bets are off.

C
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Jan 9, 2011
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CNeufeld wrote:
Jul 11th, 2018 6:52 pm
See this thread:
how-file-complaint-against-amazon-ca-2205684/

Basically, if you bought from Amazon.CA, you shouldn't have to pay anything else. No brokerage fees, not taxes, no duty. That was supposed to be bundled into the checkout cost. If you do get charged, you can duke it out with Amazon to get a refund.

If you bought from Amazon.COM, all bets are off.

C
+1, but try to settle any disputes with the merchant first, before involving Amazon. See my sig line for details.
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Mar 23, 2008
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Kiraly wrote:
Jul 11th, 2018 7:10 pm
+1, but try to settle any disputes with the merchant first, before involving Amazon. See my sig line for details.
Yeah, that’s the first thing amazon will ask. So make sure to keep your chat/message logs. And your receipts for any fees you shelled out for.

C

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