Amazon.com return policy will literally destroy you
So I found an amazing deal on Amazon.com for a Security System kit which beat the local stores by about 100$. I pulled the trigger and purchased it. When I received the item I was charged GST/PST and a Handling fee of about 60.08$ (so already its not such a great deal after-all). The security system was suppose to be WIFI ready but it is not since the seller sent me the wrong version and now is claiming "he did not know" making this somewhat my mistake as per Amazon.
Amazon quote:
"The seller of this listing has agreed to reimburse you upon receiving the return of the item. Since the merchandise you received was not materially different than advertised on the item’s detail page, your seller may withhold a reasonable restocking fee and shipping costs from your reimbursement."
So lets see my options:
1) Return the item: I would lose the shipping cost I was charged by seller to ship the item to me ($67.89), it will cost me about $50 to ship it back, I will lose the handling fee I was charged when the item arrived (9.95$). So a total loss of $127.84, thats 25% of actual item cost.
2) Exchange: Same loss as stated in #1 + an extra $67.89 for shipping the good item to me + another handling fee of $9.95. A total loss of $205.68 about 50% of actual item cost.
Basically it is a loss loss situation. Oh and on top of all that Amazon claims that the seller might even charge me "restocking" fee to make this an even greater loss.
So buyers out there BEWARE and learn from my mistake!!! Its not worth the risk!
Amazon quote:
"The seller of this listing has agreed to reimburse you upon receiving the return of the item. Since the merchandise you received was not materially different than advertised on the item’s detail page, your seller may withhold a reasonable restocking fee and shipping costs from your reimbursement."
So lets see my options:
1) Return the item: I would lose the shipping cost I was charged by seller to ship the item to me ($67.89), it will cost me about $50 to ship it back, I will lose the handling fee I was charged when the item arrived (9.95$). So a total loss of $127.84, thats 25% of actual item cost.
2) Exchange: Same loss as stated in #1 + an extra $67.89 for shipping the good item to me + another handling fee of $9.95. A total loss of $205.68 about 50% of actual item cost.
Basically it is a loss loss situation. Oh and on top of all that Amazon claims that the seller might even charge me "restocking" fee to make this an even greater loss.
So buyers out there BEWARE and learn from my mistake!!! Its not worth the risk!