Amazon: I got a counterfeit product from china early, what do I do?
So I bought this https://www.amazon.ca/gp/product/B0091R ... UTF8&psc=1 a month ago and it turned out to be a counterfeit but more like a generic brand spatula that one would find at any cheap asian store with generic text and images on the packaging.
So saying it's counterfeit wouldn't even be the right word. In fact one person who said it was it was some garbage spatula and even posted a picture has the same one I do. At the time of ordering, I was just excited to get it and I only looked at the top reviews.
Amazon is is stating that I'm expected to get it on the 22nd, a week from now but I got it today.
If I go to problem with order/different from what I ordered. I get the message then You are not eligible to request a refund
Then I can return the item or contact seller.
What is the best course of action?
So saying it's counterfeit wouldn't even be the right word. In fact one person who said it was it was some garbage spatula and even posted a picture has the same one I do. At the time of ordering, I was just excited to get it and I only looked at the top reviews.
Amazon is is stating that I'm expected to get it on the 22nd, a week from now but I got it today.
If I go to problem with order/different from what I ordered. I get the message then You are not eligible to request a refund
Then I can return the item or contact seller.
What is the best course of action?