Yes, and normally should take 1-2 days to show up in SPG
Which Credit Cards to sign up? >> Jerry's Mega Thread of Credit Cards Q&A
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Oct 2nd, 2017 11:24 am
Yes, and normally should take 1-2 days to show up in SPG
Oct 3rd, 2017 9:19 am
Oct 3rd, 2017 12:41 pm
Oct 3rd, 2017 8:26 pm
crukkh wrote: ↑ Since I haven't received any sign-up bonus, as detailed earlier in the thread, I wrote to CS and received the below. Has anyone successfully cancelled the new card and received the annual fee back?
Upon checking, I see that you previously had a Starwood Card which was cancelled.
We are happy that you enjoyed the Card and have decided to come back to American Express but unfortunately, because you have previously held this product, you are not eligible to receive another welcome offer.
If you visit the link below and view the footnotes, the first point in footnotes mentions that the offer is applicable only to first time Starwood Card Members:
https://www.americanexpress.com/ca/en/c ... CreditCard
If you didn't have a Starwood Card previously, you would have automatically received the bonus.
We would've gladly issued the points to you manually if it was possible but it's an automated process and no manual intervention is possible. I hope you understand the system constraint here.
Oct 3rd, 2017 9:17 pm
They boxed you in. Don't know if what they're saying is true or not, but is plausible. If you can prove you haven't had the card, I would start the dialog there.
Oct 3rd, 2017 9:39 pm
I thought someone had mentioned earlier on that if you had the card within the last little while (i think it was 4-5 years ago) that it could be a problem.crukkh wrote: ↑ Since I haven't received any sign-up bonus, as detailed earlier in the thread, I wrote to CS and received the below. Has anyone successfully cancelled the new card and received the annual fee back?
Upon checking, I see that you previously had a Starwood Card which was cancelled.
We are happy that you enjoyed the Card and have decided to come back to American Express but unfortunately, because you have previously held this product, you are not eligible to receive another welcome offer.
If you visit the link below and view the footnotes, the first point in footnotes mentions that the offer is applicable only to first time Starwood Card Members:
https://www.americanexpress.com/ca/en/c ... CreditCard
If you didn't have a Starwood Card previously, you would have automatically received the bonus.
We would've gladly issued the points to you manually if it was possible but it's an automated process and no manual intervention is possible. I hope you understand the system constraint here.
Oct 3rd, 2017 9:54 pm
Oct 3rd, 2017 9:59 pm
Oct 4th, 2017 1:20 am
Oct 4th, 2017 10:48 am
Oct 4th, 2017 10:50 am
Oct 4th, 2017 11:14 am
Oct 4th, 2017 11:17 am
Oct 4th, 2017 12:30 pm
Oct 4th, 2017 12:38 pm
Oct 4th, 2017 8:48 pm
Would like to know the same thing as 1K supp points have not arrived after over 1 month.
Oct 5th, 2017 11:03 am
Oct 5th, 2017 11:40 pm
Oct 7th, 2017 3:38 pm
As far as i know and read thru the T&C, could not find that clause.minimalist wrote: ↑ Would like to know the same thing as 1K supp points have not arrived after over 1 month.
Oct 7th, 2017 7:07 pm
Thanks. It seems like Amex is always keeping me waiting for points! 8-10 weeks, yada, yada, yada....
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