Shopping Discussion

Any Good Furniture Store in Toronto

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  • May 23rd, 2011 1:07 am
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[OP]
Sr. Member
User avatar
Jan 31, 2009
626 posts
25 upvotes

Any Good Furniture Store in Toronto

I've search a number of threads on RFD to find a good furniture store that sell quality furniture at a reasonable price. It just seems that the service for many of the big furniture stores is abysmal.

Brick - Terrible Service. There was a continuing thread on how terrible they were. Mostly Made in China - subpar quality
Leons, Bad Boy, Arrow - Same/similar as above

I've checked out La-z-Boy and Khrohler. I don't really see a big jump in quality. Most of the furniture looks the same to me. The only difference is there is a much higher markup.
Sears and the Bay was pretty bad quality I won't even bother purchasing from them.

Chesterfield's was ok although again there have been reviews of really bad customer service. It just seems to be a reocurring motif great sales, horrible after sales.

Can anyone suggest a good furniture store with customer service that is decent?
11 replies
Deal Addict
May 14, 2009
4109 posts
149 upvotes
To see things in a show room I like to visit Zilli Home (in Vaughan), Direct Interiors (Brampton), Decorium (Dufferin/Steeles), and Union Lighting (on Castlefied, I think). But then to purchase I contact Brooklyn for the best prices.

There's also Decor Rest and Distinctive Designs (the latter for couches). But you have to be referred to their showrooms (or just say that Zilli Home or Brooklyn Furniture referred you).
Newbie
Aug 25, 2007
98 posts
2 upvotes
I have been to Back in Comfort at 2800 Danforth Avenue and dealt with Dan in the past and always had great service.
Deal Addict
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Dec 3, 2009
4333 posts
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Toronto
I bought reasonably priced furniture at Casalife in Liberty Village...you need to look around though for prices. Also Zum Living on Queen St. West. I suggest you browse around in the Queen St. W shops for a bit.
Remember to be an RFD-er and NOT a degenerate.
Deal Addict
May 14, 2009
4109 posts
149 upvotes
xalex0 wrote:
May 3rd, 2011 1:51 pm
Ikea ftw

OP said quality furniture. I wouldn't consider most of what Ikea sells as quality furniture.
Deal Fanatic
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Dec 24, 2007
7004 posts
655 upvotes
Toronto
amz155 wrote:
May 3rd, 2011 2:21 pm
OP said quality furniture. I wouldn't consider most of what Ikea sells as quality furniture.
Sure, but since all the big stores can't offer good quality anyway, this would be reasonable.
Deal Addict
Aug 5, 2004
1030 posts
17 upvotes
punisher101 wrote:
Apr 30th, 2011 10:39 pm
I've search a number of threads on RFD to find a good furniture store that sell quality furniture at a reasonable price. It just seems that the service for many of the big furniture stores is abysmal.

Brick - Terrible Service. There was a continuing thread on how terrible they were. Mostly Made in China - subpar quality
Leons, Bad Boy, Arrow - Same/similar as above

I've checked out La-z-Boy and Khrohler. I don't really see a big jump in quality. Most of the furniture looks the same to me. The only difference is there is a much higher markup.
Sears and the Bay was pretty bad quality I won't even bother purchasing from them.

Chesterfield's was ok although again there have been reviews of really bad customer service. It just seems to be a reocurring motif great sales, horrible after sales.

Can anyone suggest a good furniture store with customer service that is decent?
You don't give any information about style or price, it is impossible to advise you. Good furniture, solid wood, top finishing, etc is very expensive these days. The question is what are you willing to pay for. When you say "good quality," that could mean anything. Ikea is good quality if you are going to spend $600 on a sofa. If you are prepared to spend $6000+, then Barrymore is where you might go for a "good quality" sofa.

Overall, Toronto has is amazingly poor in furniture stores. The best in Southern Ontario by far is Thompson's in Aurora. but I heard that they may have closed. There used to a place in the old Idomo building that sold some Harden, one of the better furniture brands, and some Stanley, which is OK. Best bet in furniture is to buy by manufacturer, not by store. Gibbard is very good also. Thomasville is available in Toronto and was once the Big Dog in high end furniture, but they've gotten progressively crappier over the years. They probably buy half the world's particle board supply every year. Basset was once good quality but is mostly now pure junk. Less expensive and lower quality but still decent brands include stuff like Durham and Villageois.

Ethan Allen is worth a look in a pinch but overpriced. Another place worth a look is Amish Designed in Pickering. It's the biggest furniture showroom I've seen in the area. Solid wood at a decent price and they will make virtually anything to your desired size and finish. I've not been there for a few years, but there there is/was an area at the International Center where lots of furniture companies have displays and stores set up. It's a good place to browse many manufacturers in one place.
Member
User avatar
Jun 15, 2009
234 posts
22 upvotes
I wasn't particularly happy with the customer service at the Chesterfield Shop (it took 3 times as long as they quoted me to get my leather sectional) - but I am extremely happy with the product (Canadian made) unlike the China crap you find at the Brick, etc.

They also refunded my delivery charge for the delay :)
Newbie
Dec 15, 2010
33 posts
13 upvotes
Canada
No Frills wrote:
May 3rd, 2011 1:33 pm
I bought reasonably priced furniture at Casalife in Liberty Village...you need to look around though for prices. Also Zum Living on Queen St. West. I suggest you browse around in the Queen St. W shops for a bit.

I'd recommend Queen West for some good inspiration and if you're still in the initial stages of figuring out what styles you want. Walking Queen St. will take a day and you may not come out with anything so if you're looking to make a purchase and get home, it might not be the best option... I was at Restoration hardware on the weekend near young and eglinton :D ... no purchases...all window shopping. It was definitely good for the inspiration.
Deal Addict
Jul 2, 2004
1809 posts
163 upvotes
amz155 wrote:
May 1st, 2011 11:57 am
To see things in a show room I like to visit Zilli Home (in Vaughan), Direct Interiors (Brampton), Decorium (Dufferin/Steeles), and Union Lighting (on Castlefied, I think). But then to purchase I contact Brooklyn for the best prices.

There's also Decor Rest and Distinctive Designs (the latter for couches). But you have to be referred to their showrooms (or just say that Zilli Home or Brooklyn Furniture referred you).

+1 for Brooklyn and Distinctive. I shopped my set around and they were the cheapest by $200


The store is a mess but best price
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