Personal Finance

anyone deal with rateSuperMarket.ca ?

  • Last Updated:
  • Jan 20th, 2014 5:52 pm
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[OP]
Member
Oct 4, 2008
277 posts
27 upvotes
London

anyone deal with rateSuperMarket.ca ?

Hello,

I'll try to keep this short.

My father and I signed up on RateSuperMarket.ca during their Promo for the MBNA card and 100 gift card..

We both got approved .. the next day.

Few days later .. my father received his promo code to get the gift card via email... this was back in December.

I am still waiting for my promo code.. It has been since Dec 2nd...

I have gone back and forth with their " support rep " and her emails keep telling me the same thing to fill out some form etc etc which i have twice, and even put my account verification info ..

I've called them up, left msg's and again she has been useless. No calls back, no email replies nothing.

I usually don't complain over things like this, but if you are going to offer something get it resolved.

The only emails I keep getting from them is " Did you forget to complete your application", even though I've had the card in hand for over a month now.

Who else can you complain to this about? Since i got a hit on my credit to get the promo and the card (which i don't mind the benefits) , I'd like the promo as well.
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