Food & Drink

Anyone had any experience with Nutrafarms?

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Newbie
Apr 12, 2013
2 posts
2 upvotes
Here is my experience so far.
The rep shows up and offers a sample of ground beef and does a nice talk about grass-fed cows and free range chickens and such.
Then for minimal order they figure if you spend $50 a week on meat you can spend about $2600 a year + tax, so why not buy it all upfront, you'll have great meat in your freezer for the whole year.
But they never tell you that the food costs is only $1650, and the rest is stupid fees that they put on top of it, like cutting and aging - $248, wrapping and freezing - $385, facilities and overhead - $360, Service (wtf???) - $248 cost breakdown. I'm pretty sure that food cost is actually what you would pay for the same meat at the supermarket (after cutting and wrapping/freezing), so the rest is just a nice way to add "some" profit. I don't know what was covering that cost break-down when I signed that sheet of paper as there is my signature on the bottom of that page, sticky note maybe, but I'm sure I haven't seen it when I was signing it, as everybody would send the rep out of the door once they see this.

Now if they told me that it's a great meat and you paying extra for it, I'd most likely still ordered it as I was looking for quality meat and was buying beef from farmers market anyway, so I'm ok spending the money, just not on the stupid fees.

So I can calm myself that I just paid extra for great meat (still have to try it out to see how good it is), but there is a bit of bad taste in my mouth from this "deal".

Hope this review will help somebody make more informative order decision.
Deal Addict
Sep 19, 2004
1106 posts
147 upvotes
Just got those people knocking on my door yesterday. I agreed for the sales guy to come. From the looks of this thread, I think I should probably cancel.
Newbie
Apr 12, 2013
2 posts
2 upvotes
Well, their ground beef tastes good, and chicken too. Haven't tried anything else so cannot comment. But so did ground beef I got from local farmer at Carp farmers market, and I think it was at least twice cheaper, so you know all the facts beforehand ;)
And the freezer that they give you for free - it's the cheapest they can find (no surprise here), so in long run it may be a better idea to buy one from Costco anyway.
Deal Addict
User avatar
Dec 8, 2008
1038 posts
55 upvotes
Hamilton
Had a rep knock on my door the other day, after reading through this thread glad I turned them away. Quite amusing how pushy the rep was trying to book a "sampling" asking when I would be available and questioning my work schedule.
Newbie
Mar 6, 2011
7 posts
1 upvote
I'm in the GTA area and Nutrafarms came a knocking on my door.
My wife answered and they set up an appointment with her.

Seriously.... You are selling meat door-to-door.
I have to buy a years worth of meat.
No prices on their website.

No thanks.
Appointment cancelled.
Newbie
Jul 27, 2011
2 posts
1 upvote
NEPEAN
I guess nobody likes to read back through the comments for actual reviews. Most of the comments in the past year are from people posting what they felt after a guy came to their door and didn't give them free samples.

I posted a while back and I'll do it again for all the newcomers to this thread.

We are just about finished with our 3rd order from Nutrafarms. We have had a great experience with them and they are by no means a scam. I admit, maybe I would feel differently if my first experience with them was at the front door; they were referred to us by some close friends who gave us a few samples of their stock to prove how great it was. I know they seem scammy...sending 18 year olds to the door to sell meat (we actually had one stop by last week). It sounds scammy, even as I write that. :) But the actual sales reps (not the canvassers) are great - our guy is super friendly and very responsive to our comments and needs for each order.

Anyways, we have been really pleased with our meat. The difference in taste and quality of the ground beef and chicken breasts, as two examples, is noticeable compared to the grocery store. Our package costs about $2800 and lasts 18+ months (so $155/month). We eat meat 5-6 nights per week (there are 2 of us). We also bring meat with us to share at BBQs and other functions. I honestly don't know how the price stacks up to the grocery store but I know that the individual portions, variety of meats always at our disposal and incredible quality make Nutrafarms worth every penny to us.
Deal Fanatic
Sep 4, 2009
6575 posts
704 upvotes
SKL2011 wrote:
Jul 12th, 2013 11:58 am
I guess nobody likes to read back through the comments for actual reviews. Most of the comments in the past year are from people posting what they felt after a guy came to their door and didn't give them free samples.

I posted a while back and I'll do it again for all the newcomers to this thread.

We are just about finished with our 3rd order from Nutrafarms. We have had a great experience with them and they are by no means a scam. I admit, maybe I would feel differently if my first experience with them was at the front door; they were referred to us by some close friends who gave us a few samples of their stock to prove how great it was. I know they seem scammy...sending 18 year olds to the door to sell meat (we actually had one stop by last week). It sounds scammy, even as I write that. :) But the actual sales reps (not the canvassers) are great - our guy is super friendly and very responsive to our comments and needs for each order.

Anyways, we have been really pleased with our meat. The difference in taste and quality of the ground beef and chicken breasts, as two examples, is noticeable compared to the grocery store. Our package costs about $2800 and lasts 18+ months (so $155/month). We eat meat 5-6 nights per week (there are 2 of us). We also bring meat with us to share at BBQs and other functions. I honestly don't know how the price stacks up to the grocery store but I know that the individual portions, variety of meats always at our disposal and incredible quality make Nutrafarms worth every penny to us.

Being forced to buy a certain package instead of buying as needed is a big incentive. And if your fridge isn't large enough you get dinged with a storage cost.

Frozen meat some of it for a whole year... who in hell thinks this is a good idea?? Fresh meat and aged isn't the same as frozen meat for close to a year.
Deal Addict
Jan 21, 2008
1667 posts
379 upvotes
Oakville
We've had our order for about a month now, the quality of meat is fantastic. Everything tastes great and thaws super quick. Why did we buy in, do a little research on the quality of meat found in most stores its no wonder there are vegetarians in this world. Animals are free range, cows are grass fed, farms are from Ontario, the chicken farm is actually down the road from us.

Second is the convenience. We don't have meal plans set out weekly so we always go to the grocery store because we can't predict what we'll feel like on Wednesday. We have a meat department in our freezer and wide variety so we make what we want when we want. Plus we have 3 kids so getting to the grocery store all the time is a PITA. Now we go there to buy milk, bread, fruits and veggies, much quicker than before.

Third everything is cryrovac and flash frozen, much better quality retention than buying bulk at Costco and freezing yourself.

Why don't they tell you how much you're getting for the money? Because you can choose what you want and don't want. In our case they had a list of all the items in their package, we crossed off the items we didn't want and they substituted their value for one of our 3 chosen favourites. So depending on what you cross off and what your favourites are your final poundage will vary.

Am I overpaying for meat? Probably if you compare with Sobeys but comparing to a local butcher selling local meat, not by much.

Is this for everyone? Of course not, but if any of my pros above appeal to you then this program might be for you.

Is it a scam? If by scam you pay for a crap load of frozen meat that you consume over time then yes.

Is nutrafarms making money on this? Sure. Are they providing a service that appeals to me and I'm willing to pay for? You bet.
Newbie
Aug 9, 2013
1 posts
1 upvote
Hi There:

I purchased a 1 year package for two recently at about $2900 from Nutrafarm. We were already shopping for free-range (better treated) animals with no hormone or unnecessary antibiotics. When the salesman met with us (after the initial solicitation from a teenager two days before), there was no real indication of the price of their products, except a few statements that cost for ground beef would be about $4-5/lb, etc. When he initially came by I indicated I wasn't signing today and that my wife was still sleeping so she couldn't meet with us. He said he would come back when we we're both free--which seemed shafty, since I know couples are generally more manipulatable than individuals and realized this was going to be a 'hard sell'. Anyway, my wife unfortuitously poked her sleepy head around the bedroom corner and said she could after all meet with us and that's when the disaster began.

First the salesman asked us to pick our favorite meat and sidelights (frozen veggies, canned goods, etc.) selection for the year. I asked for a price/lb meat list and he said they don't work that way. I should've kicked him out the door then and there, but since I was already willing to pay more for free-range and hormone-free meat, I let him speak. He indicated that based on the price of the meat (which he never provided) they fill a box with that meat's value up to about $29/box. That could be 10 lbs. of prime rib or 2 oz. of chicken bones, depending on their pricing, which they never provide until after your first order arrives in about 2 weeks--that's 4 days after your last possible date to cancel according to one contract paper I signed. Since my wife and I felt we had 10 days to review after signing the contract--with complete assurance from the salesman that we could cancel within 10 days (the salesman pointed this out vigorously) in the contract, but neglected to show me on a separate piece of paper I later signed, they can charge up to 15% of the order cost at any point that a cancellation occurs, even as soon as they walk out your door. So once they leave with your contract you owe a minimum of 15% of the total cost and you get nothing or you trust they'll be fair and deliver $3000 worth of high quality in one drop off of meat, but you have literally nothing to go on but the salesman's word of mouth--not even the contract states what you'll get--#$%@ I can't believe I signed for this!

Now, the gentlemen was not harder sell than any other hard sell salespeople I've had at my door, including Primerica, Oil & Electric Supply companies, Jehova's witnesses etc., but it's sad to see this approach still used--and sadly we were idiots. Generally I never make a big purchase without several days to review and you can be assured this will be a minimum $3000 purchase if you agree to their one year terms.

In this case Nutrafarm doesn't want you to review the contract because?.... they know they would make less sales if customers new the truth? I'm not saying the product is not good--it may be all that and better, or not--but the top and middle tier seem to be taking advantage of the farmers since almost half the cost for the product goes to the middle and upper tiers: packaging/freezing, distribution, service, etc.

In the end Nutrafarm may have a great (or not) product, but they already have a disgruntled customer because of the selling approach used--which is nefarious at best. This is sad, because a business that operates this way in the end alienates repeat customers (the biggest revenue generator) and even produces bad word of mouth--a business killer. An ethical business approach that operates up front and is concerned with its customer's welfare as much as turning a profit and is not quick sale, will over the long run create an admiral brand, better business sustainability, a devoted and growing customer base, and in the end will I believe generate much bigger profits than a short sighted company.

In the end, I'm stuck with Nutrafarm for a year, because of their slime ball sales approach, lack of ethics (not warning customers about contractual obligations they knew could pose a problem for them), doing anything to get the sale (the worst sales approach) and because my wife and I were vulnerable and stupid. In the end the product may be superlative (convenient, better quality, healthier)--and remember we're willing to pay more for better product--but because the business practices of Nutrafarm were so slimey from a sales perspective I already know I won't renew next year unless Nutrafarm has a major change of heart and sells and markets itself more ethically and responsibly in the future.

So this is a marketing opportunity missed by Nutrafram, which means this posting could have been completely positive or the reverse of what it is, had they dealt with my wife and I more appropriately and responsibly and not with just a 'we want your business here and now no matter what'--best business practice is not to sell something to someone if it will not benefit them (emotionally, physically or intellectually) and will produce more value/benefit than cost paid by the consumer, just like for the company (a win/win situation); this creates goodwill and trust in the buyer towards the company. We'll see what the future brings with Nutrafarm.
Newbie
Aug 15, 2013
1 posts
2 upvotes
Thanks to everyone who posted on this forum about this subject. It gave us the information we needed to ask the right questions and come to a decision about whether or not to buy.

Two days ago, a girl came to the door asking if we were interested, and yesterday we had a lengthy discussion with a pleasant, non-pushy salesman. We were very enthusiastic about the product because we've been wanting to eat organic but it's too expensive, and this seemed like a great alternative.

After describing our eating habits and preferences, we picked the 2-person package, and got an estimate that seemed fair. It was really hard to envision just how much meat this order would be, but I thought that was my own poor math skills. Now I realize that it wasn't me - it's deliberate on behalf of the company.

We read every post on this forum, hoping to find overall that this company is legit. We decided the proof was if they would provide us with an itemized list of all the meat we would receive prior to order, and if they would answer questions regarding the cutting and wrapping fees that others have mentioned.

I spoke to a salesperson this morning and told him what I read on here. He said it is probably competitors trying to hurt their reputation. I said I understand that, and would go through with the order so long as they could provide me with an itemized list of exactly what we would receive and in what quantities. He said they couldn't do that ahead of time because it's too much work-- when CLEARLY, someone MUST do these calculations ahead of time to prepare the order for delivery! When I insisted that was the only way I would order, he said, "Okay well then let's just cancel."

DRAW YOUR OWN CONCLUSIONS!
Newbie
Oct 22, 2013
1 posts
BOLTON
saint2e wrote:
Jan 24th, 2011 9:22 pm
http://www.nutrafarms.ca/

Basically they sell you a years worth of meat, flash frozen so it lasts longer, and you pay weekly/bi-monthly/monthly for the food in return.

Just looking to see if anyone had any experience with them. The only thing I've found online is a complaint about their customer service. I'm more concerned about the quality of the product, as well as potential sketchiness.
I actually nearly cancelled after reading quotes in this forum. I am sick of the crap they sell in the grocery stores and have been buying Elk meat and Ontario Lamb from farmers direct in the past year. The problem is they seem to all be an hour and a half drive from the GTA and yes you pay 15.00 a pound but... the meat is dense, fresh, burgony and not just food colouring. I fed the Elks apples and watched as they went into the forest after. It turned out my family (boyfriend and part time Uncle) ate half of what we would eat and felt full. So 1 burger as opposed to 2 fed my Uncle. Half an 8 oz steak fed my boyfriend and I. We all felt healthy and more energized. The problem was that the local farmer had limited quanities. He could not keep up with demand. So when Nutra farm was in Bolton this month and offered a lb of hamburger and a visit we were receptive. The hamburger was amazing like the elk. You can taste and see the difference of quality meat as it is dense and does not shrink. Some or maybe most meats in the supermarket are kept in pens and grain fed. So I have placed the 3,000 order or as they claim 56.00 a week - I know that with 2.5 people in my home I spend this or more on protein each week.

I will put online what I received and will in 90 days report on my usage and inventory. Hopefully this delivery will service our needs over the promised 10 months. So will keep everyone advised of my progress delight or with egg on my face disapointment
Deal Addict
Jan 21, 2008
1667 posts
379 upvotes
Oakville
Congrats, we're still enjoying our first order. Ran out of bacon already, stuff was delicious!
Newbie
Jan 1, 2013
6 posts
4 upvotes
TORONTO
Not sure if it is related but this business was created by a student that also sells good meat. I have not used it before, just thought it would be nice to know about.
http://urbanranchergta.com/
Newbie
Dec 23, 2010
34 posts
1 upvote
Vancouver
Sorry if this is unrelated, but LOL this thread is such a joke. Does this happen often at RFD?

N.B. obvious self-promotion is obvious

edit: the thread even has a 5 star rating.
Newbie
Nov 21, 2013
1 posts
1 upvote
Hello Everyone,

I am currently a customer of Nutrafarms and I also grew up on a dairy farm. I grew up with half sides of beef, half sides of pork and we raised our own chickens. I did not grow up to take over the farm but I have a great respect for all farmers as there is no job in my mind that is more demanding than a farmer. I now live in the GTA and I have not had the ability to get the same meat quality from any grocery stores as I had growing up. NOT EVEN CLOSE!! As consumers we have the ability research how grocery stores get their meat and process a lot of their foods and add chemicals that are not needed. Arsenic in chicken feed to keep the colour of their meat pink, pink slime in ground beef to make it more profitable for grocery stores and mechanical separation and processing of chicken is another story. We all eat these foods and are happy to support the big box food chains making billions every year. All they are giving us in return is low quality and disease. OK SORRY that was my rant on the grocery store as no one says anything bad about them.

Lets start from the beginning.
We had a nice guy come to our door and present to us the idea of trying a sample of free range beef that is drug free and raised right here in Ontario. I was not expecting this kind of pitch but lets get serious I am probably not the only guy on the planet who loves good meat. He explained to me that he was trying to raise awareness of locally naturally raised beef, poultry and pork. I had never heard of this initiative and I was more than happy to find out more and support local in any way that I can. (We all know local grocery stores do not mean local products).

Now at this point I think that anyone who say yes to the sample is either looking for cleaner meat or local or delivery.

We booked our appointment for the following day and we had a farm representative come and sit with us. We are a family of 2 and we eat almost all of our dinner meals at home.
He came in and asked us a few questions about what we like and our budget. We spend about 150 to 175 a week in a grocery store and we do spend more money to get better quality because at the end of the day life is short and I do not want to spend my time eating and complaining about bad food. (We live in a decent house and drive average cars, we put more of our money into eating better and travelling). He did his presentation as we loved what we were hearing. I mean to get local Ontario meats delivered to your door and drug free is amazing.

We purchased a package that costs us 75 per week which we thought was great as that is $10 a day for 2 people to eat good meat. We also like to entertain and feed our friends and family.

We got our order and like most people divided the total number of pounds by the dollar amount that we paid. Our price per pound was $11.78/lb. This is very reasonable as the average price per pound in the grocery stores for organic is $20/lb and the average price per pound in the grocery store for meat that is not on sale is 7-8 depending on what the prices are on any given day. Now one thing we have noticed is that nothing shrinks. We do not drain our frying pan after cooking ground beef and our chicken breasts to not deflate as we either grill them or put them into the oven. I know a lot of the stuff in grocery stores has a lot of water in it and being a knowledgeable consumer there is on average 20% water in meats in the grocery store. So our $11.78/lb is actually closer to $9-10/lb if you were to add the same amount water to it like grocery stores do.

A few things to add is our food is all individually packaged in small portions ie 2 breasts per package or 1 steak. And they gave us an 18 Month guarantee on the meats in our freezer.

We are 100% happy with all of the meat. Nutrafarms has allowed us to make some exchanges with our order within the first month to allow us to get more sausages after we tried them. We have referred our friends and family and now even my parents who were farmers eat here as well as it is a one stop shop where you can customize all your meats.

We will continue to order from Nutrafarms because we are eating clean meat at a very affordable price. I know this is a site to bash Nutrafarms but no one on here has been putting anything relevant about their experiences on here.

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