Cell Phones

Anyone had LG G4 boot loop issues fixed by LG??

  • Last Updated:
  • Nov 15th, 2017 10:51 am
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Anyone had LG G4 boot loop issues fixed by LG??

My LG is out of warranty,but I've been reading LG finally acknowledged their fault and hardware issues(took them 2 years!). Just curious if they are fixing it for all the phones and how YOU fixed yours?
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tk1000 wrote:
Jul 5th, 2017 12:55 am
LG G4 boot loop issue now covered under extended warranty in Canada
http://mobilesyrup.com/2017/06/27/lg-g4 ... ty-canada/
Yeah, you get 21 months instead of 12 months for the bootloop issue. I know a shop owner who won't sell LG G4's anymore because a customer returned one from him that got the bootloop.

To be fair, the bootloop on LG G4 still only affects a minority of devices (obviously not enough to run a recall).

Do a back-up of your phone every month if you're still using the LG G4 :D
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Well, the issue with the extended warranty, it's pretty useless! LG only officially acknowledges the issue in early models, I believe, made prior to September 2015. That's kind of scammy because that's outside of the their 21 month warranty. By September they sold around 5million units already!
As most who have/had this issue, I bought mine in the summer, around August. I had 3 friends with LG G4s who also had these and other issues with this phone and eventually when their phones died just switched to something else as LG at that time did not acknowledge their mistake. In the past, they didn't even fix them properly and people would receive new phones and months later would get the boot loop again.

It's pretty sad how they are trying to get out of it. I am pretty sure it would be easy to fight it in court, but not many would do that.
Even if someone will take them to small claims court, for sure they would agree to do free warranty repair prior to the hearing. Yet, the person who filed the suit would be out of around $200-250+++ by that time in court costs, which is more than the phone is worth. So yah, they are playing "smart". Yet, nobody I know who had this phone would consider buying LG phones ever again. Certainly I would not!!

I talked to a tech guy in Japan who sells and repair phones. He said every LG G4 phone prior to September for sure has the manufacturers defect and the only question is when it will show itself. He mentioned that by his estimation the majority of G4s with the issue will show it within 24 months and he is certain that sooner or later every LG G4 will suffer the death by bootloop based on the nature of the manufacturers defect! That's a sad reality.
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Just do an online chat with them and see what they say. I got mine repaired after the warranty was up and the LG rep said the repair is free. Even shipping it to repair was free.
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Got mine repaired after the warranty expired as well. Took about a week. Than came back had the same issue a second time sent it back another week. Came back and than again same issue sent back as third time. This time when it came back the issue seemed to be resolved. Couple months later I upgraded!
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Pisidan wrote:
Jul 6th, 2017 10:20 am
Got mine repaired after the warranty expired as well. Took about a week. Than came back had the same issue a second time sent it back another week. Came back and than again same issue sent back as third time. This time when it came back the issue seemed to be resolved. Couple months later I upgraded!
Can you please tell me around what year and month you did the repairs. From what I've been told, they only discovered how to repair it sometime in 2016. Prior to that they were replacing the wrong parts or just exchanging phones with the same issues.
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Pisidan wrote:
Jul 6th, 2017 10:20 am
Got mine repaired after the warranty expired as well. Took about a week. Than came back had the same issue a second time sent it back another week. Came back and than again same issue sent back as third time. This time when it came back the issue seemed to be resolved. Couple months later I upgraded!
Good call...what did you upgrade to? At least the LG G4 is no longer your daily driver :D
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My friend experienced bootloop just last month. He called up LG, and they sent him a label to send it to futuretel in Markham.

His phone is 20 months old if I'm not mistaken. This was also before the news came out about LG Canada offering extended warranty,
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Was this year Feb 2017. I have our aside as a backup in case!
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I'm a sucker for punishment and went with the LG G6 love it so far and no problems and great pics on it. I got a pretty good deal so I couldn't say no. Was going to go with the S8 but by going with the g6 at the time I saved 300 on it and almost 500 by not getting the S8
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Pisidan wrote:
Jul 9th, 2017 1:48 pm
I'm a sucker for punishment and went with the LG G6 love it so far and no problems and great pics on it. I got a pretty good deal so I couldn't say no. Was going to go with the S8 but by going with the g6 at the time I saved 300 on it and almost 500 by not getting the S8
say where did you get this deal?
(i like the g6 based on reviews ... :) but i don't like the position of the rear cams ...)

so u save $300 by going with g6 but save $500 by not going with s8? :) ... don't quite follow the math there ... Face With Stuck-out Tongue And Tightly-closed Eyes
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It's approx got the G6 for just over 500 and it's about 800 at the time and the S8+ was about 1000. So 800-300=500 of I got the S8 1000-200-300=500 hence the 500 savings not going with the S8. Its not exact but about!
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djryan23 wrote:
Sep 4th, 2017 9:26 pm
I had a similar proble on my LG G4 just now..grrrr
I just did a live chat with LG customer service and they approved me returning it for free. It's 2 years old.

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