Anyone having problems right now (Nov 1, 2013) with creating an MBNA account?
I keep on receiving the below message when completing the "Choosing Challenge Questions" screen. Been trying on and off the whole day. Used IE and FireFox.
We apologize; the server is temporarily unavailable.
Please try again later.
Anyone having problems? Their live chat is useless also. I just quit after they told me their name.
Current Transcript of the Chat Session
MBNA CSR: Hello, and thank you for chatting with MBNA today. How may I assist you?
you: Hi,
MBNA CSR: Hello.
you: I am in the process of creating a SiteKey and choosing my challenge questions. I keep on receiving the following message after completing the 'choosing challenge questions'. We apologize; the server is temporarily unavailable. Please try again later.
you: I have tried different browsers (FireFox and IE). I also tried this morning and I tried again now (tonight) and still the same problem.
MBNA CSR: Welcome to MBNA.
MBNA CSR: When creating sitekey answers, make sure you don't have any numbers, no special characters and only one word. <-- My SiteKey already adhered to these requirements.
MBNA CSR: Has this worked for you?
you: Sorry, I don't mean to be rude, but I am chatting with a real person or is that an automated response?
MBNA CSR: My name is MBNA CSR.
We apologize; the server is temporarily unavailable.
Please try again later.
Anyone having problems? Their live chat is useless also. I just quit after they told me their name.
Current Transcript of the Chat Session
MBNA CSR: Hello, and thank you for chatting with MBNA today. How may I assist you?
you: Hi,
MBNA CSR: Hello.
you: I am in the process of creating a SiteKey and choosing my challenge questions. I keep on receiving the following message after completing the 'choosing challenge questions'. We apologize; the server is temporarily unavailable. Please try again later.
you: I have tried different browsers (FireFox and IE). I also tried this morning and I tried again now (tonight) and still the same problem.
MBNA CSR: Welcome to MBNA.
MBNA CSR: When creating sitekey answers, make sure you don't have any numbers, no special characters and only one word. <-- My SiteKey already adhered to these requirements.
MBNA CSR: Has this worked for you?
you: Sorry, I don't mean to be rude, but I am chatting with a real person or is that an automated response?
MBNA CSR: My name is MBNA CSR.