Anyone shopped at Raffaello-Network before?
I just recently purchased a bag from them; however, they sent me a wrong item. like completely different than the one on the website's pictures, although same brand.
I tried to contact them through the online messenger or the call center, but nobody is ever there....
I got an email today saying that I can refund the item, but when I tried to go through the refund process online, the item price indicated at the refund section was about $100 lower than the actual price I paid for
so.... anyone ever purchased anything from them? and did anyone try the return? did they return you the full amount...?
I tried to contact them through the online messenger or the call center, but nobody is ever there....
I got an email today saying that I can refund the item, but when I tried to go through the refund process online, the item price indicated at the refund section was about $100 lower than the actual price I paid for
so.... anyone ever purchased anything from them? and did anyone try the return? did they return you the full amount...?