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anyone working for Bell Technical Solutions? or a field technician?

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  • Jun 15th, 2017 2:41 pm
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Newbie
Oct 23, 2013
4 posts
1 upvote
East York, ON
I have to agree with the previous post. I have also been working for about 6 months and am enjoying it. Before I started I read through these posts and wondered what the hell I was getting myself in for. The 6 weeks paid training and subsequent mentor rides were informative but not enough for me to feel comfortable on my own. That took a few months. The learning curve I found steep but getting much easier now. What I found surprising was the support from the more senior guys at the work centre. They are always there to help you figure out any issue.
All in all its a good job. Just put your time in and the better pay will come.
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May 6, 2010
2081 posts
97 upvotes
Markham
Well, went to the interview and I think I did well. They called today but I'm not home so I guess I have to suffer another sleepless night before I get my answer.
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Jul 13, 2014
1669 posts
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I applied for this position while I finish my post-secondary schooling. Are BTS Technicians the guys that come to your house when you have problems with your internet or phone? The guys who work with the DEMARC and DSLAM and whatnot?

Why would they ever need to "be willing and able to climb 25 feet"? And how often would one have to do this?
Deal Guru
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Mar 1, 2004
12862 posts
1447 upvotes
Pickering
MayorOfToronto wrote:
Mar 23rd, 2015 12:01 am
I applied for this position while I finish my post-secondary schooling. Are BTS Technicians the guys that come to your house when you have problems with your internet or phone? The guys who work with the DEMARC and DSLAM and whatnot?

Why would they ever need to "be willing and able to climb 25 feet"? And how often would one have to do this?
Yes.
Yes.
Almost never. Mostly 10-16.6 feet. They only have a 20 ft ladder which has to remain on an angle to climb. Some pole climbing can get you up there without a ladder. Terminals can be either located in pedestals on the front lawn, or in the air in the back yard. That means climbing for the latter. Don't forget you may be wading through a four foot snow drift in -20 degree weather while wearing a tool belt and holding your 50 pound latter in your heavy boots and winter clothing.
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Jul 13, 2014
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AudiDude wrote:
Mar 23rd, 2015 12:16 am
Yes.
Yes.
Almost never. Mostly 10-16.6 feet. They only have a 20 ft ladder which has to remain on an angle to climb. Some pole climbing can get you up there without a ladder. Terminals can be either located in pedestals on the front lawn, or in the air in the back yard. That means climbing for the latter. Don't forget you may be wading through a four foot snow drift in -20 degree weather while wearing a tool belt and holding your 50 pound latter in your heavy boots and winter clothing.
Is it really that bad? If I refuse to do a job I feel is a threat to my life or safety will I be punished?

You did say 'almost never' but still, the climbing thing is the only part of the job I feel uncomfortable with. I don't mind harsh weather if I'm on the ground haha
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Mar 1, 2004
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Pickering
MayorOfToronto wrote:
Mar 23rd, 2015 12:19 am
Is it really that bad? If I refuse to do a job I feel is a threat to my life or safety will I be punished?

You did say 'almost never' but still, the climbing thing is the only part of the job I feel uncomfortable with. I don't mind harsh weather if I'm on the ground haha
Skip it then. If you work in Toronto, you climb all the time. Almost never was in regards to "climbing 25 ft". Refusing to climb is pretty much refusing to do your job. I had a few guys that wouldn't climb. They never made it through training or their probation. Climbing is a threat to your life or safety as is working in inclement weather and driving all day. Sitting in the office playing mental mind games and backstabbing, staring at a monitor while sitting in a chair all day is a threat to your life and safety as you pack on the pounds, go blind from staring at the monitor and become mentally distressed with office politics.
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Jul 13, 2014
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AudiDude wrote:
Mar 23rd, 2015 1:35 am
Skip it then. If you work in Toronto, you climb all the time. Almost never was in regards to "climbing 25 ft". Refusing to climb is pretty much refusing to do your job. I had a few guys that wouldn't climb. They never made it through training or their probation. Climbing is a threat to your life or safety as is working in inclement weather and driving all day. Sitting in the office playing mental mind games and backstabbing, staring at a monitor while sitting in a chair all day is a threat to your life and safety as you pack on the pounds, go blind from staring at the monitor and become mentally distressed with office politics.
Maybe I'd change my mind after training (if they even e-mail/call me). I've climbed two-story houses before when I was installing rain gutters and it wasn't bad. This was without any harness or security. My supervisor would hop around on the ladder to move it over while at the top haha.. he was one ballsy man.
Member
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Oct 10, 2007
299 posts
85 upvotes
I have interview monday and they said there is a face-to-face interview, presentation and driving test that could take 2 - 4 hours. Anyone know the interview process for bell technician job?
How many test are there and is there reverse/parallel parking on the driving test? Do they ask for references?
Newbie
User avatar
Apr 1, 2015
2 posts
4 upvotes
Toronto, ON
Hi there, I had this interview recently, I'll help you out. (wish i had this help before i went ;) )

The day goes like this.
1. Presentation is done about BTS and the technician job and what to expect (~1.5 hrs)
2. After the presentation, people are free to leave if they were expecting a different type of job ( 2 out of 10 people left my room)
3. After presentation they take 1 or 2 at a time and you do simple driving test (~10 minutes of driving)*
*No parallel parking or anything crazy, you just take out a bell minivan (grand caravan or ford transit) and you drive around where the guy tells you.
When you return you just have to back it into the spot you left from so check your mirrors. Treat this as a G2 road test and you'll be fine.
4. There were 2 mini interviews for our group so it may be the same pattern for others.
5. They ask the standard questions as to "why you want the job, if we call your boss what would they say about you and customer service questions"
6. After you complete the 2nd interview you are free to go and they say you will have an answer in a week or less.

Good luck,


There is 2 mini interviews, both maybe 10-15 minutes long
Newbie
User avatar
Apr 1, 2015
2 posts
4 upvotes
Toronto, ON
MayorOfToronto wrote:
Mar 23rd, 2015 12:01 am
Why would they ever need to "be willing and able to climb 25 feet"? And how often would one have to do this?
From what I heard it wont be that often.
They probably just want to be absolutely sure you are not terrified of heights, youll probably climb 10 feet on the ladder most of the time. (this is only from what I heard though)
Member
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Oct 10, 2007
299 posts
85 upvotes
justherefortheforums wrote:
Apr 2nd, 2015 11:05 pm
Am I allowed to reply to posts or what, im trying to help people.
Thanks for answering my question. I sent you few more questions.
Member
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Oct 10, 2007
299 posts
85 upvotes
MayorOfToronto wrote:
Apr 7th, 2015 1:55 pm
What's the pay for this job these days?
starting is $14.20; they raise $1 for every 1040 hours which is about 6 months. So its $2 increase every year.
Newbie
Apr 13, 2015
2 posts
Greely, ON
Hey Question
What's the difference between Bell Technician and Cable Puller?
Also what are the salaries for these jobs?
If you had a choice which would be better?
Any info would be appreciated
Just finishing school and looking for a first job
Are these good first jobs?
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Jul 13, 2014
1669 posts
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Rangerblue wrote:
Apr 14th, 2015 6:38 pm
Hey Question
What's the difference between Bell Technician and Cable Puller?
Also what are the salaries for these jobs?
If you had a choice which would be better?
Any info would be appreciated
Just finishing school and looking for a first job
Are these good first jobs?
What school are you finishing? High school? Or college/uni? If college/uni, what program?

Apparently the starting wage is around 14-16/hr

Field technicians are the guys who go out to houses and fix or set up the internet.
Cable pullers, from what I understand, are people who lay or replace cable.

Prefer? It depends on what you want. Read the job descriptions and pick one.

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SteveM617