APC BX1000 UPS units

[computer01]

APC BX1000 UPS units:

Some time ago there was some very hot deals on these units. I got mine for about $70 tax in. Not bad at all. (Staples was so pi$$ed off!)

Recently, my UPS just stopped working. The overload light came on and wouldn't go away. Even with no load attached, it's pooched.

I called APC and they acknowledge that there's a problem with many of the BX series units that causes exactly this problem. Having dealt with APC many, many times before, I can easliy say they have great RMA procedures though. EDIT: It says a lot about a company when they openly admit to problems and exert reasonable efforts to correct them. APC hasn't let me down yet.

They are shipping me a new unit, a BR1000 that includes voltage trimming, and also a prepaid label to send the old one back.

If anyone else cashed in on the good deals earlier this year or late last year, you may want to call APC and see what they'll do for you. If your unit is functioning properly, they may be able to tell if yours if from an affected batch by using the serial number. If not, request a replacement anyway because it's a very common problem and can happen any time. For the hassle, you get a better unit that trims voltage up or down.

[hightech]

I had a smartups 700 crap out 14 months after I got it and took down one of my servers (I was pissed as hell). They did send me a new UPS and new batteries as well and been a APC user ever since.

The BX problem I knew about when I called APC. I only go with the BackUPS PRO or the SmartUPS. The rest are not that great. Even the BX according to APC, don't really boost the brownouts as well as my BackUPS Pro or SmartUPS.

[computer01]

The BX problem I knew about when I called APC. I only go with the BackUPS PRO or the SmartUPS. The rest are not that great. Even the BX according to APC, don't really boost the brownouts as well as my BackUPS Pro or SmartUPS.

The BX unit was for my wife's system. It's enough to run her stuff and at $70, it was a steal. It ended up costing less than retail price on a BackUPS-500 My main system has a SU2200NET powering it. I leave it on through thunderstorms without worrying. During the blackout of '03, the 2200 ran my sump pump for 24 hours. I'd have been screwed without it.

At work I've got dozens of Smart-UPS units. I wouldn't touch anything below a Smart-UPS for one of my servers.