[Merged] Hot deal for Rogers Wireless Customers

[HowEver]

As far as I know any "tickets" logged in their system is linked to your account. This way they can see all items related to your account when they talk to you.

If one rep offers you something and it's noted in the system, the next rep may offer you something else (which seems to be your case). If they offer you a different package without caller ID (for example), they're not obliged to give it to you because it's a different package. Also, are you absolutely sure you get unlimited evenings/weekends with the 700 minutes? I'd call and just double check this. :cool:

$45 is the unlimited after 8 pm, $50 as was said gets you unlimited after 6 pm, but check the a.m. start time. The 700 minutes during the day can be used up (although that is a lot of talk), the fee was waived the first year, and yes you can downgrade anytime (after your first year free of course).

I'd try this if the corporate deals weren't so good. (Check with Rogers for where you work!)

[ParkIro]

As far as I know any "tickets" logged in their system is linked to your account. This way they can see all items related to your account when they talk to you.

If one rep offers you something and it's noted in the system, the next rep may offer you something else (which seems to be your case). If they offer you a different package without caller ID (for example), they're not obliged to give it to you because it's a different package. Also, are you absolutely sure you get unlimited evenings/weekends with the 700 minutes? I'd call and just double check this. :cool:

Yep, I confirmed everything with the rep twice. Unlim eve/weken is included.

[ParkIro]

By the way, does anyone know how good is that mp3 player?
Also, did anyone who got a similar deal receive a new SIM card with their new phone? The rep told me that they won't send me one.

[donaldtin]

Call customer service, go to the option of cancelling, then u will reach a sale rep right away.

Tell them that u r unhappy about your current plan, and your contact is over, so tell them wat u want (they will only offer wat u want, not anything more).

So tell them that u know the Telus plan, which is free camera phone, first yr FREE, the other two year is something like $20/month, with 200day min, unlimited after 8pm for evenings and free weekends, which avg out to be $16.xx per month.

Then they offer me a Nokia 3220 (http://www.nokia.com/nokia/0,8764,58033,00.html), $15 per month, same deal with telus (200day and unlimited evenings and wekeends), FREE shipping for the phone, NO $35 setup fee, and sign a 3 years contact.



This thread is HUGE! :eek:

I have tried sifting through it for plan numbers to mention, but with all the different numbers and plans people are throwing around, it's hopeless! Combine that with the fact that this thread is over 2 months old and, well... :eek:

Can anyone post as much info as they can about what the best plan is currently to get from Rogers as a currenty customer? My mum has been with them for six years, and her last two year contract just expired. I'd like to get as good as much as I can from these stingy bastards, including a new phone ;)

Where do I start? I assume I call them and tell them we've been with you for X number of years and are thinknig of switching to telus because of their current offer, Y, what can you offer to keep me ?

[mrken]

That just made me laugh, 'til I read the 2nd part. It's true though, some phones have those WAP buttons on the side and I've accidently had it turn on and then get billed for it. So yeah, keylock on even flip phones is a must
Really? Why would they be enabled when the phone is closed?? You can't surf the web without that colourful 65K screen inside. ;) Couldn't you reprogram it so it serves another function?

I am going to see if they will repair my phone. If not, I will try calling in to get the deal. My 1-year contract expires at the end of January though... The Fido deal with the $100 P800 is interesting though... Maybe I should ask them about it.

[Ice]

Some buttons are programmed such that you can't change it. I've pressed that thing so many times (new phone) and it keeps loading the browser! I've disabled it (locked it) so if I press it it asks for a password. Atleast that's "fixed". :confused:

[Joseph88]

Hi Guys!

Just called Rogers today and got my contract renewed! I called them up and told them about what Telus had to offer. The only problem was that I am on a FAMILY PLAN which falls under another type of package. So I told them to come up with a deal or I will seriously consider switching to Telus.

So, this was their best offer on a 3 yr contract:

1st line: $25/month + SAF + 911, Caller ID, VM included
2nd line: $15/month + SAF+911, Caller ID, VM included

-250 minutes /month shared
-Unlimited Evenings and weekends starting at 6pm.
-Unlimited local calling for 6 months, unlimited picture and text msging for 3 months.
-FREE Nokia 3220 (no mention of admin fee)
-1ST YEAR FREE, works out to be about $17.13/month b/c of SAF on both lines.

Not a bad deal if you ask me! Thank you RFD!

Joe

[aku]

Hi Guys!

Just called Rogers today and got my contract renewed! I called them up and told them about what Telus had to offer. The only problem was that I am on a FAMILY PLAN which falls under another type of package. So I told them to come up with a deal or I will seriously consider switching to Telus.

So, this was their best offer on a 3 yr contract:

1st line: $25/month + SAF + 911, Caller ID, VM included
2nd line: $15/month + SAF+911, Caller ID, VM included

-250 minutes /month shared
-Unlimited Evenings and weekends starting at 6pm.
-Unlimited local calling for 6 months, unlimited picture and text msging for 3 months.
-FREE Nokia 3220 (no mention of admin fee)
-1ST YEAR FREE, works out to be about $17.13/month b/c of SAF on both lines.

Not a bad deal if you ask me! Thank you RFD!

Joe

Thats a great deal. I got the $45-50 one, 700 mins/after 6 + weekends free... first year => $14 a month (saf + 911 + caller id)

[c001m4n]

:lol: I have successfully switched my brother's less than one week old rogers account to the promo 3 year $20/month plan. I am proof for the possibility of new activations to take advantage of a promo plan by trying again and again. All I told them was that I was considering switching to Telus and so on. On another note they could not give us Campus Calling along with the promo plans but that was fine with us. Tomorrow is probably the last day to take advantage of the promo plans so act fast :D .

[sunca]

Hi Guys!

Just called Rogers today and got my contract renewed! I called them up and told them about what Telus had to offer. The only problem was that I am on a FAMILY PLAN which falls under another type of package. So I told them to come up with a deal or I will seriously consider switching to Telus.

So, this was their best offer on a 3 yr contract:

1st line: $25/month + SAF + 911, Caller ID, VM included
2nd line: $15/month + SAF+911, Caller ID, VM included

-250 minutes /month shared
-Unlimited Evenings and weekends starting at 6pm.
-Unlimited local calling for 6 months, unlimited picture and text msging for 3 months.
-FREE Nokia 3220 (no mention of admin fee)
-1ST YEAR FREE, works out to be about $17.13/month b/c of SAF on both lines.

Not a bad deal if you ask me! Thank you RFD!

Joe

Hi Joe, what is your plan number? I'm using the same family plan and I called Rogers yesterday, they couldn't give the same deal until I find the plan number.

Thanks

[Joseph88]

Hi Joe, what is your plan number? I'm using the same family plan and I called Rogers yesterday, they couldn't give the same deal until I find the plan number.

Thanks

Hi Sunca,

I don't think there was a plan number. I just called them up, told them about the Telus offer and asked them what they could offer to entice me to stay with Rogers. So, they pulled up my existing plan, and asked me what I wanted. I told them that I want: 250 minutes anytime, evenings/weekends starting at 6pm, caller id and voicemail at a price that is better than what I currently have and a free phone like what Telus is offering. So, that's what they came back with + the free year. They have LOTS of offers, it's just a matter of telling them what you need/want from a plan. If they dont' come up with a good offer, you need to be willing to walk away.

Hope this helps.
Joe

[sunca]

Joe, thank you for the reply.

Just called Rogers. They told me the plan you have may not exist in their system. You may not be able to get correct billing. You may want to make sure what you get is what they told you and with correct billing.

Happy New Year!

[evilserge]

how would a new subscriber hop on these deals. theres way to many thread posts to go through.

[weedb0y]

:lol: I have successfully switched my brother's less than one week old rogers account to the promo 3 year $20/month plan. I am proof for the possibility of new activations to take advantage of a promo plan by trying again and again. All I told them was that I was considering switching to Telus and so on. On another note they could not give us Campus Calling along with the promo plans but that was fine with us. Tomorrow is probably the last day to take advantage of the promo plans so act fast :D .

I have campus calling on top of the telus promo.

[dealzuser]

My 2 year contract just ran out. I went on the retention plan maybe 6 months ago (it was available and posted by Skanji before. :) )

Anyways, just called to renew a 3-year plan. Got a brand new v220 for free w/ $50 hardware upgrade credit.

Rogers waived the admin, which the friendly Rep emphasized that it was a legitimate charge and they are only waiving because of my history. I could have picked the 3 months unlimited instead, but I rarely exceed the 8pm-6pm eve + unlimited weekend anyway.

This thread made me go out and get a new phone. All of you are evil. :)

[wlee]

if rogers matches telus plan and gives away a new phone, what will happen to the old phone? has to be sent back to rogers? or can be used as pre-paid etc.?

[jaigandhi5]

My 2 year contract just ran out. I went on the retention plan maybe 6 months ago (it was available and posted by Skanji before. :) )

Anyways, just called to renew a 3-year plan. Got a brand new v220 for free w/ $50 hardware upgrade credit.

Rogers waived the admin, which the friendly Rep emphasized that it was a legitimate charge and they are only waiving because of my history. I could have picked the 3 months unlimited instead, but I rarely exceed the 8pm-6pm eve + unlimited weekend anyway.

This thread made me go out and get a new phone. All of you are evil. :)
v220 isnt the greatest phone...especially when u are on a contract...the screen is really small the camera qualtiy is CRAP and the standby battery life is crap...

if i were u i would get the x426...i love my x426 ;)

dont make the same mistake i was about to make :)

[RnC]

it seems like a lot of you are existing customers n a lot of u signed up for a 3 year contract. i nver had a cell phone n im plannin on gettin one but i dont feel i should get a long term contract since i wanna try it out first. so is there any good deal for me? phone n plan. ? thx RFDealers ! :)

[evilserge]

im in the same boat, but i dont mind a contract as long as the freebies are good.

[dealzuser]

v220 isnt the greatest phone...especially when u are on a contract...the screen is really small the camera qualtiy is CRAP and the standby battery life is crap...

if i were u i would get the x426...i love my x426 ;)

dont make the same mistake i was about to make :)

Thanks for the advice. I was getting really confused and I wanted to choose a phone and get it over with.

Site below gave v220 a pretty good review. Also CNET review and users.
http://www.arcx.com/sites/Motorola V220.htm

Frankly, I can only care less about the camera. I only care about reception, signal strength, and half decent battery life. Now, I'm shopping for a leather case, hands free, and car charger.

I'm shopping on <a href=../autolink/redirectpage.php?linkid=78 target=_blank>eBay</a>, and so many people are selling for "$0.01". Any suggestions? (Prefer buying from local supplier...)

Thanks

[peterbrowne]

By the way, does anyone know how good is that mp3 player?
Also, did anyone who got a similar deal receive a new SIM card with their new phone? The rep told me that they won't send me one.
You should get a SIM if your previous phone was a TDMA.

[Joseph88]

Joe, thank you for the reply.

Just called Rogers. They told me the plan you have may not exist in their system. You may not be able to get correct billing. You may want to make sure what you get is what they told you and with correct billing.

Happy New Year!

Hi Sunca,

Yea, i'm pretty weary over Rogers and their billing practices. I will keep a close eye with what they charge me. This is what she explained to me: The bill will show as $25/month on one phone with Caller ID included, with voice mail charged, but a credit will be given back. The second phone will be $15/month with CAller ID included, with the VM charged but a credit back also. Then, after it's all said and done, they giving me one year free. I got her to explain it a few times to make sure that everything is correct. :)

J

[jay_bionic]

Thanks for the advice. I was getting really confused and I wanted to choose a phone and get it over with.

Site below gave v220 a pretty good review. Also CNET review and users.
http://www.arcx.com/sites/Motorola V220.htm

Frankly, I can only care less about the camera. I only care about reception, signal strength, and half decent battery life. Now, I'm shopping for a leather case, hands free, and car charger.

I'm shopping on <a href=../autolink/redirectpage.php?linkid=78 target=_blank>eBay</a>, and so many people are selling for "$0.01". Any suggestions? (Prefer buying from local supplier...)

Thanks
V220 is the kaka-ist phone in the market. Excuse my language but it is true. Don't go after the phone because it is quad band or that they're giving it for free. However, since you're getting the phone for free and you also have other choices, my first choice would have been the t637 but since that is not available, go for the nokia 3220.

[wlee]

V220 is the kaka-ist phone in the market. Excuse my language but it is true. Don't go after the phone because it is quad band or that they're giving it for free. However, since you're getting the phone for free and you also have other choices, my first choice would have been the t637 but since that is not available, go for the nokia 3220.
my first choice is SE T637, but it's sold out everywhere, my second choice is MOT V551 for $150 after giving up free MP3 player...

[justlooking]

Joe, thank you for the reply.

Just called Rogers. They told me the plan you have may not exist in their system. You may not be able to get correct billing. You may want to make sure what you get is what they told you and with correct billing.

Happy New Year!

I think Rogers may not have this packaged plan, but they can turn on and off any feature. So what you should do is ask for the Telus plan, then ask for other features on top of that. I guess we'll all have to wait and see what really is on the bill.

[7-Endless]

Well, I called a couple times today and this is what they offerred me:

$25 airtime package (free for one year)
100 mins daytime
1000 eve/wk at 8pm
Unlimited incoming

I can add $5 for the early evening and weekend but this will not be covered in the free year of service.

Is this any good? Has anyone gotten a better plan recently?

[DVST8]

My 2 year contract ended with Rogers, and i had a corporate plan which consisted of 150 anytime mins free wknights/wkends after 6pm for $20. + SAF + 911 fee's and I added call display for $5. My monthly total came up to $37.00 which in my opinion is still expensive.

I've been reading this forum, and since my 2 years is up, do you think i'd be able to score free call display, texting and VM? thats all i really want. thx.

[sandman101]

I changed my plan to 700 weekday minutes,eve and weekends free from 6pm
call waiting,call transfer,3 way calling.
Voicemail free for 1 year and a new Nokia 3220 hardware upgrade for free.
This costs me 45.00 for years 2 and 3 and is free for the first year
You may change your plan anytime after the first year..

[seefuthead]

t637 is pretty good. not as good as v600. but smaller. the camera kinda sucks compared to v600 too. anyone who has a t637. how often do you have to charge it? the one i got was brand new with new battery. i charge it overnight. and i have to recharge like every 2 days. i thought i would be able to go a week with this.

[7-Endless]

I changed my plan to 700 weekday minutes,eve and weekends free from 6pm
call waiting,call transfer,3 way calling.
Voicemail free for 1 year and a new Nokia 3220 hardware upgrade for free.
This costs me 45.00 for years 2 and 3 and is free for the first year
You may change your plan anytime after the first year..

I was offerred something similar but they said eve and weekend started at 8pm. I was gonna go with the higher plan but who knows what the cheaper plans will be in a year...if they are crap or $35, I'd rather get the $25 plan now and stick with it so that I continue to save in years 2 and 3....

[shadowfighta]

I think it's a well known fact that the t637 has ****** battery life. Mine lasts 2 days usually.

[justlooking]

Well, I called a couple times today and this is what they offerred me:

$25 airtime package (free for one year)
100 mins daytime
1000 eve/wk at 8pm
Unlimited incoming

I can add $5 for the early evening and weekend but this will not be covered in the free year of service.

Is this any good? Has anyone gotten a better plan recently?
I don't think you'd get better on price and time. But you should get caller id, call fwd, call wait, voicemail, text msg for free. You should also get the MP3 player for free. Just ask nicely. And if that doesn't work, try again later.

[aku]

Well, I called a couple times today and this is what they offerred me:

$25 airtime package (free for one year)
100 mins daytime
1000 eve/wk at 8pm
Unlimited incoming

I can add $5 for the early evening and weekend but this will not be covered in the free year of service.

Is this any good? Has anyone gotten a better plan recently?

That's a good plan, isnt it the same one Fido offers?

[dealzuser]

My 2 year contract ended with Rogers, and i had a corporate plan which consisted of 150 anytime mins free wknights/wkends after 6pm for $20. + SAF + 911 fee's and I added call display for $5. My monthly total came up to $37.00 which in my opinion is still expensive.

I've been reading this forum, and since my 2 years is up, do you think i'd be able to score free call display, texting and VM? thats all i really want. thx.

I called the Cust Relation number before my 2 years and they gave me the call display. (That's in the retention plan already.) Didn't ask about VM or text'ing, but you should at least get the display.

Also, mention the 3 months unlimited calling. If you don't care about that (I didn't cuz I rarely exceed my 8pm eve/free w'end), then I traded that in for no admin charge.

Finally, got a new phone for signing up for 2 years. ($50 off for HW upgrade on Retention.) After very exhaustive search, (and calling back to cancel v220 and x426 :) ) I settled for Nokia 3120. Just need regular GSM phone with no bells/whistles...

BTW, looked at the Nokia 8910i, or Nokia 8890. They look waaaay cool. But don't want to spend money on looks. :)

(Really gotta stop surfing on phone related matters! That's all I did past 2 days!)

[milhaus]

Let me reiterate this: the reason not everyone is getting the same deal is that Rogers bases its decisions to offer plans based on your payment history, length of time with Rogers, etc. Don't expect to get 250 mins, Un E/W, Call Display for $20 if you are a new customer, or if you have made lots of late payments.

It is also helpful to note that if you have other VIP services, you can receive up to a 15% discount on your accounts (2 years commitment) and receive a 10% discount.

[rfdmember]

any $20 non-corp plans around? how much is the activation fee? 2 or 3yr plan?

[7-Endless]

;)
Let me reiterate this: the reason not everyone is getting the same deal is that Rogers bases its decisions to offer plans based on your payment history, length of time with Rogers, etc. Don't expect to get 250 mins, Un E/W, Call Display for $20 if you are a new customer, or if you have made lots of late payments.

It is also helpful to note that if you have other VIP services, you can receive up to a 15% discount on your accounts (2 years commitment) and receive a 10% discount.


Well as per the advice of the those before me, the third call in seemed to do the trick as I got the $25 airtime plan that includes 250 daytime mins, unlimited eve/wknds starting at 6pm, free call display and one year of service free. :cheesygri

I didn't bother with a new phone as I currently have a V400 and they were only offerring a Nokia 3220 or V220. I think I'll save my HUP for the new phones that will be coming up which I hope will include the Motorola Razor sometime this year.

But you're right...it does help that I have been with them for 4+ years, never missed a payment, have had High Speed cable ever since the Shaw days and also digital cable including an HD PVR. ;)

[canox]

I have been with Rogers for 5 yrs. I'm now on a $20/month plan (No contract).

150 min weekday
unlimited E&W starting at 7pm

I'm considering to renew my contract, probably go for a 2 yr one.

Do you guys think it's possible to get the following deal?

$20/month
200 min wkday
unlimited E&W starting at 6pm
Free caller ID
Free Nokia 3220 or any idea which one is good? (I'm not considering camara phone)
Waive the $35 admin fee
Free shipping (or at least half)

[cheleen]

We just changed from that plan a few weeks ago. Our two year contract was up. This is what I got for the new plan...


Motorolla V220 phone – No Charge

No activation fees or shipping fees


3 year term

1st year – FREE
-system access fee $6.95 must pay each month
-911 fee $ .50 must pay each month
-700 weekday minutes
-unlimited evenings/weekends - 6pm-8am
-free call display, voice mail, call waiting, call forwarding **THESE REMAIN FREE FOR THE ENTIRE 3 YEAR TERM.

2nd and 3rd year

Must change to ANY plan that is $20 or more. Keep the free call display, voice mail, call waiting, call forwarding with whatever plan is choosen.


Cancellation Penalty

$200 is the MAXIMUM cancellation penalty you would have to pay if wanting out of the contract.

Quote from site… “Early Cancellation Fee of $20 per month for each month remaining in the subscription period (to a maximum of $200) applies if service is cancelled�

[Superbman]

wow... that is an amazing deal! i've never heard of a phone plan like that!

[Kevin T]

My offer is until Jan. 17 2005:

$25 / month

100 Daytime
1000 Weeknight / Weekend
Unlimited local incoming calls

But right now I have

$25 / month
200 Daytime
Unlimited Evening / Weekend (6pm)
Free Call ID

Is there a way to get more out of this deal? I figure the $5 savings each month isn't worth the switch. You people do know that the 1 year service does not include applicable fees and taxes right?

I love my very cheap, V600 refurbished hardware upgrade :)

[seefuthead]

i have the t637. anyone who owns it. behind it beside the camera there is a little rubber thing. if you lift the rubber thing there is a gold connector. anyonw know what this is for? the manual say snothing about it. o_0

[Toronto Gamblers]

I also signed up for the 3 year deal w/ Rogers, 1st year free.

700 anytime minutes, free weekends and weeknights.
Free voice, ID, etc.
Free Nokia 3220...eventhough I didn't need it (love my Moto V300).
I have to pay the $6.95, $0.50 and tax only during year 1. So its about $9 for the next 12 months.....very nice!
It's officially $45 monthly but I only took the more expensive plan since Year 1 is free...I can change when year 2 starts to the $20 plan and essentially my minutes drop from 700 to 200.

Great deal.

[beatbox]

I also signed up for the 3 year deal w/ Rogers, 1st year free.

700 anytime minutes, free weekends and weeknights.
Free voice, ID, etc.
Free Nokia 3220...eventhough I didn't need it (love my Moto V300).
I have to pay the $6.95, $0.50 and tax only during year 1. So its about $9 for the next 12 months.....very nice!
It's officially $45 monthly but I only took the more expensive plan since Year 1 is free...I can change when year 2 starts to the $20 plan and essentially my minutes drop from 700 to 200.

Great deal.

wanna sell your 3220??
if you do pm me
thanks

[Fobulous]

got rid of my T637 rogers gave me as I already have a T610.

Anyhow, picked up a Motorola V600 and must say this phone has amazing reception. Previously, my T610 would have spotty coverage while I was around my house (live on steeles so the coverage towers may just be out of good quality service range).

Anyhow, my V600 has at least half/full service anywhere in my house. Just wanted to share that with those who need a phone with better reception. Not sure how the V220 and V300 would do though.

[canox]

We just changed from that plan a few weeks ago. Our two year contract was up. This is what I got for the new plan...


Motorolla V220 phone – No Charge

No activation fees or shipping fees


3 year term

1st year – FREE
-system access fee $6.95 must pay each month
-911 fee $ .50 must pay each month
-700 weekday minutes
-unlimited evenings/weekends - 6pm-8am
-free call display, voice mail, call waiting, call forwarding **THESE REMAIN FREE FOR THE ENTIRE 3 YEAR TERM.

2nd and 3rd year

Must change to ANY plan that is $20 or more. Keep the free call display, voice mail, call waiting, call forwarding with whatever plan is choosen.


Cancellation Penalty

$200 is the MAXIMUM cancellation penalty you would have to pay if wanting out of the contract.

Quote from site… “Early Cancellation Fee of $20 per month for each month remaining in the subscription period (to a maximum of $200) applies if service is cancelled�


Sigh....I just talked to my sister and suggested her to change to the plan you have, since I think that is a very amazing deal.

But she said no one knows what the $20 plan is like in the 2nd and 3rd year. She means that the $20 plan in the 2nd and 3rd year may be not that great compared those $20 plan offering now (e.g. in 2nd or 3rd year, the $20/month may only have 200 mins wkday, 1000 mins evenings and weekends sth like this...i.e. w/o unlimited)

So I would like to know if I can choose the 2nd and 3rd year plan now? or I have to wait until the 1st yr ends?

[Jeff146]

got rid of my T637 rogers gave me as I already have a T610.

Anyhow, picked up a Motorola V600 and must say this phone has amazing reception. Previously, my T610 would have spotty coverage while I was around my house (live on steeles so the coverage towers may just be out of good quality service range).

Anyhow, my V600 has at least half/full service anywhere in my house. Just wanted to share that with those who need a phone with better reception. Not sure how the V220 and V300 would do though.

You have amazing recepetion because V600 has the 850 band and it's PC4
While the T610 does not have 850
Believe me 850 makes alot of difference

[cheleen]

Sigh....I just talked to my sister and suggested her to change to the plan you have, since I think that is a very amazing deal.

But she said no one knows what the $20 plan is like in the 2nd and 3rd year. She means that the $20 plan in the 2nd and 3rd year may be not that great compared those $20 plan offering now (e.g. in 2nd or 3rd year, the $20/month may only have 200 mins wkday, 1000 mins evenings and weekends sth like this...i.e. w/o unlimited)

So I would like to know if I can choose the 2nd and 3rd year plan now? or I have to wait until the 1st yr ends?

I could not pick and choose which plan for the 2nd and 3rd year right now. BUT, because of the time of year it is - December - when my first year is up, you are pretty much guaranteed some sort of deal. This is probably the cell phone companies hottest month as so many people are buying phones for Christmas. I am sure there will be some sort of killer deal next year as well. I voiced my concerns over not knowing what plan to change to next year, and that is what the rep basically told me. I don't think there will be a problem getting a good plan. If worse comes to worse, cancel, it costs you only $200 penalty. Add that penalty to the "free" year and it is still an awesome deal!! I, myself, have NO intention of cancelling! I am sure they will offer me something good to stay with them.

[ParkIro]

If you already got a 3yr deal with Rogers but find out that some ppl got better deals than you, do you think it's still possible to get those extra features by calling Cust. Relations? (Even tho the cust. rep said that the telus-matching deal expires on Dec 31st 2004)

[426Hemi]

does anyone know which refurb phones rogers has in stock right now?

[PrimaryTech]

If you already got a 3yr deal with Rogers but find out that some ppl got better deals than you, do you think it's still possible to get those extra features by calling Cust. Relations? (Even tho the cust. rep said that the telus-matching deal expires on Dec 31st 2004)

If you are under contract, rogers really doens't care about the deals you find. The only way to get out of a contract is to cancel early and pay their $200.00 contract cancellation fee or wait out the 3 years. And to answer your question, I dont think its possible to get anything if you are currently under contract.

[PrimaryTech]

does anyone know which refurb phones rogers has in stock right now?

From what I know Rogers has crappy refuirb. prices. You are better off buying a phone off someone (at RFD). Anyways to give you an idea heres a refuirb. blackberry:

http://www.shoprogers.com/business/wireless/products/business_products_details.asp?shopperID=EWS0SQW13E MR8M5LD8SDWAUGF5SW2CRF&PRODUCTID=6710REFURB16MB&summary=1

[Toronto Gamblers]

The information above regarding Rogers is incorrect. I was only 1 year into a 3 year contract and they allowed me to change my plan without any issue. Treat the people on the phone with respect and they'll work with you. I couldn't be happier with my new plan!

[sandman101]

Yes you should be able to redo it,just tell them this is what you friend got...

[deal_seeker]

if i call rogers up today or tomorrow would they still be able to offer the deals some of u got for $20/$25

[aku]

;)


Well as per the advice of the those before me, the third call in seemed to do the trick as I got the $25 airtime plan that includes 250 daytime mins, unlimited eve/wknds starting at 6pm, free call display and one year of service free. :cheesygri

I didn't bother with a new phone as I currently have a V400 and they were only offerring a Nokia 3220 or V220. I think I'll save my HUP for the new phones that will be coming up which I hope will include the Motorola Razor sometime this year.

But you're right...it does help that I have been with them for 4+ years, never missed a payment, have had High Speed cable ever since the Shaw days and also digital cable including an HD PVR. ;)

The Razr is beautiful! Ive been using one for the last 3-4 months!

[Pavel]

$20/month
200 min wkday
unlimited E&W starting at 6pm
Free caller ID
Free Nokia 3220 or any idea which one is good? (I'm not considering camara phone)
Waive the $35 admin fee
Free shipping (or at least half)



It is very very difficult and rare to get E&W starting at 6PM under the above plan. I tried profusely, but I was not able to do so. YMMV.

[Qwest905]

help
i've been with rogers for well over 4 years good payment and everything

'i just called that number and told them my friend got that deal like they said on here and they told me "that plan could have been a promotional deal just based on his account"

so i didn't get anything???

how can i get these plans

b/c right now my plan is
$35 a month evening and weekends at 6pm
1000 rogers to rogers minutes
150 mins but for my corporate code i get 250 mins instead of 150
and $9 essential value pack and the SAF fee

i'd love to get that $25 plan or something cheaper..always good trying to get something cheaper

please help me on what to say....i think i still have one year left on my contract
please help =)

[HowEver]

help
i've been with rogers for well over 4 years good payment and everything

'i just called that number and told them my friend got that deal like they said on here and they told me "that plan could have been a promotional deal just based on his account"

so i didn't get anything???

how can i get these plans

b/c right now my plan is
$35 a month evening and weekends at 6pm
1000 rogers to rogers minutes
150 mins but for my corporate code i get 250 mins instead of 150
and $9 essential value pack and the SAF fee

i'd love to get that $25 plan or something cheaper..always good trying to get something cheaper

please help me on what to say....i think i still have one year left on my contract
please help =)


Welcome to *last month.*

But some questions:

With one year left, you have fewer options. Although you can change your plan at any time, there is no obligation for Rogers to give you bonuses to keep you around if you have to stay anyways.

You may qualify for a way better corporate plan. Did you ask for that, or for the kinds of plans in this thread?

You have "Rogers to Rogers" minutes, which is relatively new, so you signed on again in the not too distant past. So you may be SOL. But you have a feature that may save you a lot of money if you use it, and not everyone has that.

If you really have a corporate code (and can prove and verify that you qualify) you may not get free service for a year, but you will get a better plan now and keep getting it in the future. But that isn't what this thread is about, of course ... ; ) .

[Qwest905]

sorry there is just 71 pages to go through and i'll admit i am lazy to read that many pages

but yea they said cuz of my corporate code i get that many minutes
they never said anything about the corporate rate plans

and yeah just would be nice to save money..who wouldn't want to save money
i just changed my plan recently maybe a month ago..but it was not a renewal of my contract

[Pavel]

sorry there is just 71 pages to go through and i'll admit i am lazy to read that many pages

but yea they said cuz of my corporate code i get that many minutes
they never said anything about the corporate rate plans

and yeah just would be nice to save money..who wouldn't want to save money
i just changed my plan recently maybe a month ago..but it was not a renewal of my contract

Try calling again, at least three times. Don't call back right away. Wait several hours or days to call again and just ask nicely. Everyone's mileage here varies. Good luck.

[RnC]

anything for rogers customers wannabes? lol i called em n told em im interested in rogers but not a current customers, the crp was so rude...lol

[HowEver]

sorry there is just 71 pages to go through and i'll admit i am lazy to read that many pages

but yea they said cuz of my corporate code i get that many minutes
they never said anything about the corporate rate plans

and yeah just would be nice to save money..who wouldn't want to save money
i just changed my plan recently maybe a month ago..but it was not a renewal of my contract

Are you sure? You might want to check the end date of your term. If there was no change, that is great.

For others, to confirm, you can't reduce your *contract* (unless you pay the $20/month with a maximum of $200) but you can change your *plan* after a period of time. Some restrictions, sometimes can't go under $20/month for example (although there are "emergency" plans, etc.)....

[HowEver]

anything for rogers customers wannabes? lol i called em n told em im interested in rogers but not a current customers, the crp was so rude...lol

Yeah. Sure.

[RnC]

Yeah. Sure.

like whaT? anyone knows?

[cheleen]

anything for rogers customers wannabes? lol i called em n told em im interested in rogers but not a current customers, the crp was so rude...lol

I spoke to 3 different people the day I switched over. Each one went WAY out of their way to get me a plan that was suitable for me. Last one threw in MANY extras. Put me on hold while she went to talk to her supervisor, came back and gave me everything I had asked for AND waved the activation fees as a bonus. As far as customer service went, they went all out!!

[milhaus]

As far as I'm concerned, Rogers has outdone itself with retention plans and service here. Called on a friend's account, who was still under contract (six months). Asked about $25/250 plan, got it; asked again about $45/700 with first year free, got it. HUP after 18 months? Okay.

Awesome deal, guys! Thanks for helping us out Telus!!

[pestilenc]

I called Rogers on Dec. 31st and hummed and hawwed about different plans. Right away he offered me the 700min for $50 plan that a lot of people have been talking about. I asked about phones and the T637 was out of stock, but he said that they were going to get more in about a day or so. He also let me know that the promotion is extended until Jan. 16th or 17th (can't remember off the top of my head). Now I can call back on the 16th at the last possible minute. Nothing like reading this forum for weeks to formulate a plan and then dropping the ball and calling them at 4:54pm (I had it in my head they were only open until 5pm on New Year's Eve) in a panic thinking I'd missed out :)

Anyway, thought you guys might like to know.

Pest

[weedb0y]

T637 isn't gonna be available for free from what I hear! I told everyone! At free cost, its worth alot more than other 2.

:)

[seefuthead]

no one know what that rubber thing on the back of t637 is!??!?!? what the heck does that thing do ?

[weedb0y]

Its on every phone and its used to connect an external antenna for cars and stuff.

[lankyq]

I spoke to 3 different people the day I switched over. Each one went WAY out of their way to get me a plan that was suitable for me. Last one threw in MANY extras. Put me on hold while she went to talk to her supervisor, came back and gave me everything I had asked for AND waved the activation fees as a bonus. As far as customer service went, they went all out!!

I'm thinking of switching over from Fido. Can you give some more details about the deals you were offered?

Thanks!

[cheleen]

I'm thinking of switching over from Fido. Can you give some more details about the deals you were offered?

Thanks!

There were a few deals. The $20 and $25 per month plans sounded really good. But at the end, I took the "free for a year plan". I liked the fact that the free evenings and weekends started at 6:00pm. I was going to take the $25 per month plan (which inclluded a lot of extras that people have listed in this thread), but when I went down to Costco, thinking I could just get the phone and do it "now", the girl called me a liar and told me there was no such plan that I told her I wanted! She said I must have "heard" wrong or that they lied to me! To say I was p*ssed off was an understatement!! So when I went home and phoned Rogers back the last time, I was ready to move on to Telus. The girl I spoke to was AWESOME, and went out of her way for me! At the end, this is what they came up with for me........

New Motorolla V220 phone – No Charge

They waived all activation and shipping charges

3 year term

1st year – FREE
-system access fee $6.95 must pay
-911 fee $ .50 must pay
-700 weekday minutes
-unlimited evenings/weekends - 6pm-8am
-free call display, voice mail, call waiting, call forwarding **THESE REMAIN FREE FOR THE ENTIRE 3 YEAR TERM.

2nd and 3rd year

Must change to ANY plan that is $20 or more. Keep the free call display, voice mail, call waiting, call forwarding with whatever plan is choosen. December is a good time to renew as that is when all the deals are out to entice people to buy for Christmas.

I have to say that I had the BEST service when talking to them. They really bend over backwards for you. Just be polite to them and they will be the same. If the person you are talking to, can't give you what you want, KINDLY ask them if they can speak to a supervisor to approve the deal if they can't.


Cancellation Penalty

$200 is the MAXIMUM cancellation penalty you would have to pay if wanting out of the contract.

Quote from site… “Early Cancellation Fee of $20 per month for each month remaining in the subscription period (to a maximum of $200) applies if service is cancelled�

[Jeff146]

Cancellation Penalty

$200 is the MAXIMUM cancellation penalty you would have to pay if wanting out of the contract.

Quote from site… “Early Cancellation Fee of $20 per month for each month remaining in the subscription period (to a maximum of $200) applies if service is cancelled�

Plus tax of course!

So $230.

[serc]

There were a few deals. The $20 and $25 per month plans sounded really good. But at the end, I took the "free for a year plan". I liked the fact that the free evenings and weekends started at 6:00pm. I was going to take the $25 per month plan (which inclluded a lot of extras that people have listed in this thread), but when I went down to Costco, thinking I could just get the phone and do it "now", the girl called me a liar and told me there was no such plan that I told her I wanted! She said I must have "heard" wrong or that they lied to me! To say I was p*ssed off was an understatement!! So when I went home and phoned Rogers back the last time, I was ready to move on to Telus. The girl I spoke to was AWESOME, and went out of her way for me! At the end, this is what they came up with for me........

New Motorolla V220 phone – No Charge

They waived all activation and shipping charges

3 year term

1st year – FREE
-system access fee $6.95 must pay
-911 fee $ .50 must pay
-700 weekday minutes
-unlimited evenings/weekends - 6pm-8am
-free call display, voice mail, call waiting, call forwarding **THESE REMAIN FREE FOR THE ENTIRE 3 YEAR TERM.

2nd and 3rd year

Must change to ANY plan that is $20 or more. Keep the free call display, voice mail, call waiting, call forwarding with whatever plan is choosen. December is a good time to renew as that is when all the deals are out to entice people to buy for Christmas.

I have to say that I had the BEST service when talking to them. They really bend over backwards for you. Just be polite to them and they will be the same. If the person you are talking to, can't give you what you want, KINDLY ask them if they can speak to a supervisor to approve the deal if they can't.


Cancellation Penalty

$200 is the MAXIMUM cancellation penalty you would have to pay if wanting out of the contract.

Quote from site… “Early Cancellation Fee of $20 per month for each month remaining in the subscription period (to a maximum of $200) applies if service is cancelled�

So were you a new customer or an existing 1 before you got this deal? I called that 1-888 number thats posted in this thread but the lady said I had to call the 1-800 number which is for non customers. I called that number and the lady said that there's no deal even close to that.

[Raven_007]

So, is the 1 year free deal is still on? I don't mind 3 years contract, since I just started my 2 year contract.

[weedb0y]

It's expired. Telus was offering the promo till 31st.

[rfdmember]

anyone got the mp3 player along with the deal?

[rfdmember]

FREE calls to and from other Rogers phones?

[Toronto Gamblers]

anyone got the mp3 player along with the deal?


I asked about the MP3 and they wouldn't throw it into the deal. They had another offer with the MP3 but it did not include a free year.

[harry_ccsu]

is the 25 deal still good?

[dealzuser]

I asked about the MP3 and they wouldn't throw it into the deal. They had another offer with the MP3 but it did not include a free year.

When I asked about it, they said it's not available to retention plan people... I guess only when you sign up for a "regular" plan / contract.

In fact, only certain phones are available for the retention plan/HW upgrade. Not all the ones on the rogers website, but also not all listed there either...

[aku]

I called Rogers on Dec. 31st and hummed and hawwed about different plans. Right away he offered me the 700min for $50 plan that a lot of people have been talking about. I asked about phones and the T637 was out of stock, but he said that they were going to get more in about a day or so. He also let me know that the promotion is extended until Jan. 16th or 17th (can't remember off the top of my head). Now I can call back on the 16th at the last possible minute. Nothing like reading this forum for weeks to formulate a plan and then dropping the ball and calling them at 4:54pm (I had it in my head they were only open until 5pm on New Year's Eve) in a panic thinking I'd missed out :)

Anyway, thought you guys might like to know.

Pest

promotion was extended to jan 16/17? I dont think thats true.

[justlooking]

I asked about the MP3 and they wouldn't throw it into the deal. They had another offer with the MP3 but it did not include a free year.
I'm suppose to get the MP3 with my phone, but it hasn't arrived yet. I got the equivalent $25 Telus plan. I've been with Rogers for almost 10 years, so they probably didn't have a problem throwing it in. It's about time I got something for my years of dedication. :)

[serc]

I called to try to get a similar deal as a new customer but all of the reps I spoke to said there is no such deal. I tried the 1-888 number and the 1-800 number all the reps at the 1-800 number where totally rude and just kept saying there is no such deals even close to the 1 people have mentioned in this thread. The reps at the 1-888 number which is for existing customers were nice but couldn't do anything for me and just sent me back to the 1-800 number. I guess as a new customer the only option is to go with what deals they offer on their website which suck!

[aku]

You have to talk to Customer Relations, they really are nice.

1888-936-7283

The thing is, the deal seems to be over... it was only till Dec. 31st, but good luck.

[milhaus]

I got the free year deal on Jan 3rd, so perhaps the deal is not dead yet. However, I did call in prior to Jan 1st, to talk about switching to Telus.

[rfdmember]

shipping charges?

[rfdmember]

how did u convince rogers into giving u free shipping? isnt it $35?

[arkitek]

So either phone is offered free as part of the package, which one is the better phone to go for??? thx.

[microBe]

So either phone is offered free as part of the package, which one is the better phone to go for??? thx.

T637 without question. I think they were out of stock on the 637 just a couple of days ago though. Not sure about now. Keep us posted.

[KSYC]

I called in Jan 3rd and the rep at Customer relations said the offer was extended until Jan. 31st.

I was offered the same 700min package
- upgraded to v551 for $124.99 after all rebates + $35 fee.
- MP3 player as well

[aku]

I tried to do this for my friend, but they said since he signed up for a contract just in october, they cant offer the 1 free year ... im gonna call back and try again for him.

[Toronto Gamblers]

I called in Jan 3rd and the rep at Customer relations said the offer was extended until Jan. 31st.

I was offered the same 700min package
- upgraded to v551 for $124.99 after all rebates + $35 fee.
- MP3 player as well


I called Roger's last night and they told me the deal is definately dead. I signed up Dec. 30th, but tried to get it for a friend.

Why is the Erickson so much better than the Nokia?

[bozzy]

Damn, I just recently saw this thread. It would've been helpful around early December when I got my phone. I'm only getting 6 months free, NOT a year. OMG... is there any restrictions for the 1 year free, like a certain plan? Or was this offered to all? Anyone think I can change and get the year free? I don't feel I can :cry:

[c001m4n]

Damn, I just recently saw this thread. It would've been helpful around early December when I got my phone. I'm only getting 6 months free, NOT a year. OMG... is there any restrictions for the 1 year free, like a certain plan? Or was this offered to all? Anyone think I can change and get the year free? I don't feel I can :cry:
Are you sure you are getting 6 months of free service and not the regular 6 months of unlimited service for new activations? I think it is easier for new customers to get the $20 or $25 per month with 1 year unlimited promo plans than it is to get the $45/month with 1 year free promo plan. Also you can't lose if you actually tried and phoned them up, so go ahead try your luck (then try and try again).

[c001m4n]

I called Roger's last night and they told me the deal is definately dead. I signed up Dec. 30th, but tried to get it for a friend.

Why is the Erickson so much better than the Nokia?

The Ericsson is not "so much better" than the Nokia. The t637 looks a lot more professional, has a bigger screen, and has IR and Bluetooth connectivity, but it fall far behind the Nokia 3220 in terms of "Fun" factor. For example you can't take video clips with the t637 and the picture quality is IMO inferior to that of the 3220. The t637 has voice command abilities, comes with a handsfree earphone. The 3220 has a speakerphone and is very easy to unlock (so easy it won't cost a penny). Also IMO both phones are equaly good in reception quality.

There are other differences between the two phones in which you should do the research for yourself. I have the t637 and my bro has the 3220 and we both want to try each other's phone because they are both so cool.

[Fobulous]

how did u convince rogers into giving u free shipping? isnt it $35?

my rep was a really nice individual. Asked him if there was anyway to waive that admin/shipping fee, to which he replied 'usually if the customer has had service issues in the past'.

Having been with Rogers with the past 2 years, there have been PLENTY of experiences to count back upon:
- poor service within my house (Hwy 404 and Steeles Area)
- billing errors to the tune of $140 in one month
- phone reception problems with the original Nokia 8390 phone
- poor customer service when trying to resolve billing issues

after reviewing merely the first point, the rep already agreed to waive that fee.


As for phones, the T637 is a nicer and newer phone, however, Motorola phones seem to have better reception. Used the SE T610 in the past with spotty coverage and reception before too. Personally, the V600 would be your best bet. Using this phone now, can't say enough about its performance (except for its battery life). Pretty sure the V551 would be just as good in terms of reception, the V220 in my mind looks a bit too cheap, and the Nokia 3220 looks like a baby's toy.

[aku]

my rep was a really nice individual. Asked him if there was anyway to waive that admin/shipping fee, to which he replied 'usually if the customer has had service issues in the past'.

Having been with Rogers with the past 2 years, there have been PLENTY of experiences to count back upon:
- poor service within my house (Hwy 404 and Steeles Area)
- billing errors to the tune of $140 in one month
- phone reception problems with the original Nokia 8390 phone
- poor customer service when trying to resolve billing issues

after reviewing merely the first point, the rep already agreed to waive that fee.


As for phones, the T637 is a nicer and newer phone, however, Motorola phones seem to have better reception. Used the SE T610 in the past with spotty coverage and reception before too. Personally, the V600 would be your best bet. Using this phone now, can't say enough about its performance (except for its battery life). Pretty sure the V551 would be just as good in terms of reception, the V220 in my mind looks a bit too cheap, and the Nokia 3220 looks like a baby's toy.

T610 isn't a 850mhz phone... so the reception must've been average. Whereas the t637, a 850 band phone, has excellent RF, better than v600 , well I just tested them both ;) But nothing beats my RaZr

[weedb0y]

The fact that is an upgrade to a real high end phone from just a little while ago. Its still $99 to $129 at dealers for 3 year activation. Has superb RF and has Bluetooth and infrared. Camera sucks but everything else rocks. Lots of aftermarket support for applications as well.

[jon604]

They gave me a v300 5 weeks ago and it's an ok phone but I want more. They won't take it back even though i only put 25 min on it since passed 1 month has elapsed. They are willing to offer me a V551 for $199 as a second phone (even though you are only supposed to get 1 subsidized phone every 2 yrs). Is there a $50 rebate with this phone? Is this a good deal if they gave me a phone already? I've noticed the V551 is no longer on Rogers website except pay as u go. Is this the best phone they have to offer until the V3 Razor is available? (Fido has it)

Also, I've called CR twice and they say that the $45 telus matching plan offers only unlimited after 8pm not 6pm and only include free VM and ID for only 2 months not for 3 yrs! I don't know if there's a mistake here.
As with my $25 contract, they did say my contract was 1 yr and when I called back it was 2 yrs because they gave me a phone. They claim they have no record of my previous conversations. (I wonder how well this goes in court since we don't sign anything when we oder these things through CR) These guys make so many mistakes! I don't trust them.

[EL820]

I got my gf the $15 plan. It's not really a $15 plan. Here are the details:

$20/month
200 mins for 2 yr contract/ 250 mins for 3 yr contract
Unlimited E&W @ 8pm
Free CID
$5/month credit for the first year

Using a credit to make it into $15/month keeps your plan technically $20 so you can still get your HUP later down the line.

Can someone please clarify if it's "one year of free service" or "one year of unlimited calling"?

I called in for my brother and the CR rep offered me the above plan, but I'm certain she said it was one year of UNLIMITED CALLING and not one year of FREE SERVICE. That means Rogers will still be charging $20 or $25 per month for the first year, but with unlimited usage.

[sienna]

Can someone please clarify if it's "one year of free service" or "one year of unlimited calling"?

I called in for my brother and the CR rep offered me the above plan, but I'm certain she said it was one year of UNLIMITED CALLING and not one year of FREE SERVICE. That means Rogers will still be charging $20 or $25 per month for the first year, but with unlimited usage.


A lot of people got confused.

For the $20 plans you get unlimited free airtime.

For the $25 plans you get free service charge.

:D

[EL820]

A lot of people got confused.

For the $20 plans you get unlimited free airtime.

For the $25 plans you get free service charge.

:D

I'm almost certain the rep told me it was free airtime for the $20 or $25 plan on a 3 yr committment. I guess I'll have to call back to verify.

[milhaus]

The only way you got a free year of service is by quoting the $45 Telus offer. You can switch plans after the year is over, though, so you can probably go to the $20+ plan after.

The Rogers offer matches the Telus offer - no free VM (after first two months) or caller ID - if you want evenings at 6, you must pay $5 extra. Give people an inch, they take a foot. Only current and long term (>1 year) Rogers subscribers in good standing are supposed to get this plan, though some have had some success getting it.

[shinsky]

I phoned rogers and got this deal:

$25
200 mins
unlimited weekend/weeknights @ 6pm
free caller id
free call waiting
free conference calling
free call forwarding
free voicemail and text messaging (only for 2 months :( )
free v220 phone and got the $35 admin free waived
under a 2 year contract

What was weird was i phoned rogers yesterday and got the exact same deal but with free voicemail and text messaging (for 2 years instead of 2 months) and billed by the second.
I phoned today to follow up on my order (rogers has a bad reputation from what i've heard with their customer service) and she said there was nothing about free voicemail and text messaging or billing by the second?!?
WTF?!?! She said every plan is billed by the minute now. That friggin CSR lied!!! :evil:

Bah, i guess i can't complain... still better than the plan i was currently on.

I love RFD!!! WOOT! :D

[Haz]

What was weird was i phoned rogers yesterday and got the exact same deal but with free voicemail and text messaging (for 2 years instead of 2 months) and billed by the second.
I phoned today to follow up on my order (rogers has a bad reputation from what i've heard with their customer service) and she said there was nothing about free voicemail and text messaging or billing by the second?!?
WTF?!?! She said every plan is billed by the minute now. That friggin CSR lied!!! :evil:
You can ask the CSR to check the previous conversation since there should be a recording of it. Additionally, I believe that officially, all plans are billed per minute. With that said, my gf's dad's bill last month was billed per second.:?:

[RnC]

T610 isn't a 850mhz phone... so the reception must've been average. Whereas the t637, a 850 band phone, has excellent RF, better than v600 , well I just tested them both ;) But nothing beats my RaZr
how bout T616 w/ r1b? i heard its suppose to be the "north america" version.

[microBe]

how bout T616 w/ r1b? i heard its suppose to be the "north america" version.

Yes, T616 supports 850 regardless of f/w.

[HowEver]

There are still some plans that are billed by the second (as always, after the first minute), but they are rare and are *corporate* plans only. That said, people should not be surprised if they qualify for a corporate deal based on wherever they work.

[Hut]

Is SE T637 still available for $0 from customer relation??

[spiller]

I got a T637 brand new unopened from Rogers for sale if anybody is looking for one....

[Fobulous]

T610 isn't a 850mhz phone... so the reception must've been average. Whereas the t637, a 850 band phone, has excellent RF, better than v600 , well I just tested them both ;) But nothing beats my RaZr

interesting... The T637 also felt a bit less sturdy than the T610. The metallic casing perhaps was the biggest reason. Never tried the T637 yet, but I should try to get my hands on one even for a couple days. Oddly enough though, Fido has pretty good coverage in my house on the T610 (couple friends have this phone).

How is the Razr (v3 right?) in terms of RF? That will likely be the next phone I receive.

[Hut]

How is the Razr (v3 right?) in terms of RF? That will likely be the next phone I receive.
V3 has super RF, but pretty costly!

[JustinZ]

are the t637's in stock yet?

[aku]

They put in a note onto my account, T637's are on back order and they'll ship as soon as it arrives.

[silicone]

Do what I did for the T637... after waiting a week B**** and Complain and then go to a store and pick it up -- The store charges your account and customer service will place the credit to cover all the costs -- no $35 shipping fee that way either....

[cpudoctor]

I signed up for the plan and am now waiting on five weeks ot get the phone. I ordered the V220 , I hope to one day get it and try it. Rogers says Purolator has it and Purolator saus it is on the truck. I am thinking about cancelling the whole Damn thing. I have had problems with Purolator in the past with shipments but this is ridiculos. I called Rogers and they said that I could not go into the store to pick up a phone I would have ot have it delivered , anyone have any suggestions???

[domi]

Is the 5$ plan still available for Rogers Wireless Customers ?

If it is, how I can get it ?

Are there any better deals out there ? (Currently on 35$ plan 100min weekday/1000weekend no access fee)

Thanks,
D

[peterbrowne]

Called CR yesterday for my mom and was offered:

$25
200 Min
Unlim Eve
Unlim Weekend
Call Display
Voicemail
Free Motorola Phone (Something 220)
2 Year Contract

Quoted her corporate from bell for Toronto Real Estate Board which was same but $10 more. Think this is good. Charged full admin and not offered any free or unlim service, but we dont really need it. thanks, im gonna give you all a BUMP!

[jon604]

is the v551 the best phone rogers has to offer for now? How much did you guys pay for it? i was offered $199 - yrs $150 - 3 yrs

[microBe]

Called CR yesterday for my mom and was offered:

$25
200 Min
Unlim Eve
Unlim Weekend
Call Display
Voicemail
Free Motorola Phone (Something 220)
2 Year Contract
...

6pm or 8pm evening?

[andlai]

My current contract (family plan) will expire in 3 weeks, I just called 15 minutes ago.

CR offered me the usual plan.

$20
200 min weekday, free weeknight and weekend @8PM.
CID.
no other serivces.

But she offered 2 crappy free phones, Nokia 3120 and T720.

She charged me $49 +$35 admin fee for Nokia 3220 and X426. :o

I guess I have call again. :(

[vanisland]

My current contract (family plan) will expire in 3 weeks, I just called 15 minutes ago.

CR offered me the usual plan.

$20
200 min weekday, free weeknight and weekend @8PM.
CID.
no other serivces.

But she offered 2 crappy free phones, Nokia 3120 and T720.

She charged me $49 +$35 admin fee for Nokia 3220 and X426. :o

I guess I have call again. :(

I just renewed my family plan also. The CSR gave us the hardware upgrade to the V220, waived the $35 admin fee and 2 free mp3 players and 6 months unlimited local calls. I also upgraded my plan as I was always exceeding my minutes to the $50 family plan which includes 250 weekday minutes, early evening and weekends, 2500 local minutes and 500 long distance minutes between the 2 phones. All told with access fees and 911 and taxes, it works out to about $74 a month for both phones. I was happy as this was done without too much hassles as it was only my second call regarding upgrades.

[jon604]

anyone got the free mp3 player that Rogers give if you buy a phone over $50? Do they sell these in stores or a place with a simmilar one? looks like it has a touch screen on it. If it's crappy, I wonder if they would give me $50 credit instead or waive the $35 admin fee.

[Jeff146]

There's no touch screen on the mp3 player ... you can try and ask them for a credit but I doubt they would give it to you

[ParkIro]

Yep, I rec'd my V551 yesterday and i'm charging it right now. Also got the mp3 player in the same package. I'm not touching the mp3 player coz I'm giving it away to my cousin. Late Xmas/Bday gift! :)

[HowEver]

My current contract (family plan) will expire in 3 weeks, I just called 15 minutes ago.

CR offered me the usual plan.

$20
200 min weekday, free weeknight and weekend @8PM.
CID.
no other serivces.

But she offered 2 crappy free phones, Nokia 3120 and T720.

She charged me $49 +$35 admin fee for Nokia 3220 and X426. :o

I guess I have call again. :(

You know you don't *have* to have a contract extesion if you don't want one, right? Just go "month-to-month"--unless they offer you wildly fabulous deals or whatever you want.

Still $20 for 200 (and you can add $5 to make it 6pm unlimited) is actually pretty good, and must be a corporate plan.

But getting the 3220 for $49 is amazing, don't know why this isn't common knowledge yet.

[peterbrowne]

6pm or 8pm evening?
8 pm

[Superfly]

how bout T616 w/ r1b? i heard its suppose to be the "north america" version.

I have a T616 that I got last summer on a Rogers "President's Thank You Offer" for free. I have since upgraded the SW to R1B and unlocked. I LOVE this phone - it has amazing reception and the build quality is excellent. With the old SW it was ok, but with the upgrade to R1B it rocks!!! - Full signal bar 99% of the time.I have owned quite a few phones in my time and this one so far is the best. I also have a Samsung x426 and even though it is pretty basic it has awsome reception and sound quality. With these two phones a dropped call is almost unheard of. I am very happy for the time being :D however when the Motorola RAZR becomes more available I'll be itching again!! Heheh!
Thanks to all for the great posts!
All The Best for 2005!
Cheers!!

[EL820]

Since Fido has been bought out by Rogers, does anyone know if Fido customers can get the same $20/$25 retention plan from Rogers?

My mother-in-law has been a Fido customer for longer than I can remember. She's in serious need of a new phone as well.

If Rogers does extend the offer to her, can she keep her number or does she have to cancel her account with Fido and sign up with Rogers?

Thanks

[Jeff146]

I doubt you can do that since Fido and Rogers still run separately but of course you can try to call in and ask them

[saw_mui]

Since Fido has been bought out by Rogers, does anyone know if Fido customers can get the same $20/$25 retention plan from Rogers?

My mother-in-law has been a Fido customer for longer than I can remember. She's in serious need of a new phone as well.

If Rogers does extend the offer to her, can she keep her number or does she have to cancel her account with Fido and sign up with Rogers?

Thanks


no they don't, they run as different companies. It clearly states on their website

[EL820]

That's too bad cuz my mom-in-law is paying $20 for 200 minutes. Hmmm...I wonder if Fido will have the same retention plan as Rogers :)

[saw_mui]

That's too bad cuz my mom-in-law is paying $20 for 200 minutes. Hmmm...I wonder if Fido will have the same retention plan as Rogers :)


i guess call fido...good luck with it!
lol maybe u can start a whole new thread for fido haha

[rsjagtia]

Well the initial $25 plan sounds awsome but I have a question regarding that and hardware upgrades... I'm on a 2 year contract with 1 year left. IF I change my plan to this, get a hardware upgrade (Nokia 3220 or 3120) then will I be charged a SAF of $35? Can someone kindly confirm this...?

[EL820]

Well the initial $25 plan sounds awsome but I have a question regarding that and hardware upgrades... I'm on a 2 year contract with 1 year left. IF I change my plan to this, get a hardware upgrade (Nokia 3220 or 3120) then will I be charged a SAF of $35? Can someone kindly confirm this...?

I believe the $35 is an administration fee to ship the phone to you and not a fee to renew your contract.

[peterbrowne]

checked it and was offered T720 not the V220 as i previously stated, im a PAYGO customer and my mom is a post-paid customer, when her phone arrives, im gonna swap the SIMs and give her my phone (if she agrees)

[dream3d]

does anybody know if you can get the free mp3 player if you purchase in a store aswell

[Beradon]

I believe the $35 is an administration fee to ship the phone to you and not a fee to renew your contract.from what I've read, the $35 fee is 'only' charged if you do the hardware upgrade in person with a rogers dealer. This covers their time and you get the phone right away.
If you're getting charged the admin fee over the phone then hang up and try another cs rep.

[zero_]

Called today and the CSR told me that they only have refurbished t720 left. Is the t720 really that bad?

[connor]

im good at counter strike

[MizTEcK]

^are you high or something?

[saw_mui]

from what I've read, the $35 fee is 'only' charged if you do the hardware upgrade in person with a rogers dealer. This covers their time and you get the phone right away.
If you're getting charged the admin fee over the phone then hang up and try another cs rep.


for ur info, the instore reps doesn't give u those charge, rogers itself charges u for it...u pay nothing in store

[Pavel]

Called today and the CSR told me that they only have refurbished t720 left. Is the t720 really that bad?

No, they are not bad. They do have a cheap cosmetic feel and the plastic casing does creak and gets a bit of getting used to. Reception and transmission is pretty good. I have this phone as well as the V551. The two do share some quirks like occasional locking up and rebooting. However, it hasn't resulted in any lost or dropped calls. Besides, new gives you a 2 year warranty.

[Mint]

Hey, has anyone gotten in on 1 year free deal recently?

[AEmgee]

Called today and the CSR told me that they only have refurbished t720 left. Is the t720 really that bad?
My main complaint is that I can never hear it ringing because the ringer volume is so low.

[freebies_r_us]

from experience, the T720 is really bad! unreliable, bad reception, and if you drop it, get ready to shell out more $$!

on another note, i've read over 20 pages of threads to look for the best deal...can somebody please summarize some of the deals that people have gotten? that would be GREATLY appreciated!!

from big plans (i.e 700mins daytime) to like the $20-25 plans....thx!!

[lang]

I've recently got the 1 yr free deal from rogers. I was on a contract and i called in and threatened to leave and they tossed a 1 yr deal to me. So for the next year i'm getting a 45 credit each month. My plan includes 700 minute each month and unlimited wknghts and wknds

Oh yea, they also offered me the Nokia 6820 flip phone for 99.99 + mp3 player. I'm still considering on the phone

[Pavel]

from experience, the T720 is really bad! unreliable, bad reception, and if you drop it, get ready to shell out more $$!!

So for the next year i'm getting a 45 credit each month. My plan includes 700 minute each month and unlimited wknghts and wknds.



Have you sent it in for warranty repair? You should have a two year warranty. I also dropped mine a few times and I have no problems or any damaged except for a little scrape. As far as reception goes, well...it all depends on which area you are in you are at the time.

You are mistaken, you are NOT getting a $45 credit each month. You get one year local calling free. You still have to pay your monthly rental, as I call it.

[jon604]

out of curiosity, how much are you guys paying for the v551?

[426Hemi]

I called Rogers up and asked if they had any refurb phones for sale and they said they were out. They said that if I go to a Rogers store, I can renew my plan and get a deal on a phone.

I went to the Markville location and asked them what they could do for me and all they could really offer was a motorola v220 for $70 if i signed a 2 yr contract. I think I can get a better deal if I talk with a Roger's CSR when I call them up. Any opinions? All I'm really looking for is a cheap and decent phone (motorola v220 or v300 maybe?). I've been with Rogers for 5+ years and currently I'm not locked into any plan.

[Joseph88]

I called Rogers up and asked if they had any refurb phones for sale and they said they were out. They said that if I go to a Rogers store, I can renew my plan and get a deal on a phone.

I went to the Markville location and asked them what they could do for me and all they could really offer was a motorola v220 for $70 if i signed a 2 yr contract. I think I can get a better deal if I talk with a Roger's CSR when I call them up. Any opinions? All I'm really looking for is a cheap and decent phone (motorola v220 or v300 maybe?). I've been with Rogers for 5+ years and currently I'm not locked into any plan.

If I were you, I would call customer relations and tell them about this great phone deal that another company is offering with a package (do your reserach), and that you're just calling to see what they can offer you before you switch companies. When I did this, they basically said "What can we offer you", and I just told them what i wanted, and they gave it to me. Personally, I think that you can get 250 minutes anytime, unlimited started at 6pm, voicemail, caller ID, and a free phone for $25/month for 2 or 3 years.

[shadowfighta]

I called Rogers up and asked if they had any refurb phones for sale and they said they were out. They said that if I go to a Rogers store, I can renew my plan and get a deal on a phone.

I went to the Markville location and asked them what they could do for me and all they could really offer was a motorola v220 for $70 if i signed a 2 yr contract. I think I can get a better deal if I talk with a Roger's CSR when I call them up. Any opinions? All I'm really looking for is a cheap and decent phone (motorola v220 or v300 maybe?). I've been with Rogers for 5+ years and currently I'm not locked into any plan.

Yes call Customer Relations asap!

As for t720s. I would urge everyone here to avoid the phone at all costs. By far the most problematic Motorola phone (and possibly any other brand) that I have seen. And a refurb t720?? Stay away!@!!

[7-Endless]

Know some friends and family that have the T720 and have never had problems with it. My wife has one as well and it works great for her.

However, with all the new phones that are available, I would rather go with a V220 or V300 instead...

[Mint]

I've recently got the 1 yr free deal from rogers. I was on a contract and i called in and threatened to leave and they tossed a 1 yr deal to me. So for the next year i'm getting a 45 credit each month. My plan includes 700 minute each month and unlimited wknghts and wknds

Oh yea, they also offered me the Nokia 6820 flip phone for 99.99 + mp3 player. I'm still considering on the phone

Hey lang, thanks for the info. Do you remember the exact date you got it? I have a friend whos interested in getting it, but i'm not sure if this deal is still available.

[clboy]

I just converted 2 plans to the $45 700 min plan with unlim. evenings/weekends with the 1st year free on both. I also got the Motorola V551 for $129 with the $35 fee waived. I got this on this past Friday (14th)

[Mint]

I just converted 2 plans to the $45 700 min plan with unlim. evenings/weekends with the 1st year free on both. I also got the Motorola V551 for $129 with the $35 fee waived. I got this on this past Friday (14th)

cool. thanks for the info!

[EL820]

My friend called to cancel his account with Rogers, they offered and he accepted the following plan. Typical plan, but he got the Nokia 3220 for free and they also waived the $35 admin/shipping charge.

$20 + SAF + 911

250 anytime minutes
Eve & W/E after 8pm
Call Display
Detailed billing
3 year term
NO voice mail

I'll be calling in for my brother-in-law...maybe I can get them to throw in the voice mail. :)

[Matrx]

Hey folks, just keep in mind that if you decide to downgrade the $45/month plan after the first year you will have to recommit to the initial term of 3 years.

[JustinZ]

ahh!

i got the T637 (back in stock)
with the 25 dollar plan

how did u guys get them to waive the 35 dollar fee
they wouldnt budge for me

[jay_bionic]

Hey folks, just keep in mind that if you decide to downgrade the $45/month plan after the first year you will have to recommit to the initial term of 3 years.
Thats bolony. You can downgrade anytime to a lower plan without having to recommit.

[cheleen]

You do NOT have to recommit to a longer plan if you decide to change your plan. Make a phone call and check.

[Matrx]

Thats bolony. You can downgrade anytime to a lower plan without having to recommit.

Well, that's what they explicitly told me when I called. Hope it's not true of course.

[saw_mui]

u do have to recommit for additional 1 year if its promotional plans

for the regular anytime plan, then u don't need to


downgrade price plan than it would take 6 billing cycles when u sign for a new plan

[Mint]

Hey folks, just keep in mind that if you decide to downgrade the $45/month plan after the first year you will have to recommit to the initial term of 3 years.

I think what he meant is that, you can't change to a 1 year plan after

Original contract: 3 years

After 1 year, you still have 2 years left. I think what he meant is that you have to fullfill those 2 years.

[lang]

Hey lang, thanks for the info. Do you remember the exact date you got it? I have a friend whos interested in getting it, but i'm not sure if this deal is still available.


I got it this past saturday - just two days ago

[Mint]

I got it this past saturday - just two days ago

Were you guys still able to get the free Sony Ericsson T637? or just the free year?

[Pavel]

My mom just decided she needs more minutes for her phone. I was going to get her City Fido as a primary landline but now they are charging the $6.95 access fee.

Can new activations get in on the $45, 700 minutes+unlimited evening and weekends? I called the retention department and I was told no. I haven't tried calling again.

[dancer]

I called them last week and they offered,
$20
250mins, unlimited weekend/eve @ 8pm
caller id
first year unlimited local calls.
Free T637, 35 Admin fees
on 3 year contract.

[Anthem]

I just got off the phone with Customer Service (1-888-899-1188) and after explaining that I was considering cancelling, they put me through to what I imagine was "Client Retention". I've been flying without a contract for about three or four years. Here is the deal I got. I'm pretty happy with it so please don't say I could have gotten better. This deal was worked out over the course of about three calls, reading many pages of this of this thread and about a month of time passing.

The Deal I Got:

3 year contract
250 anytime minutes
unlimited evenings and weekends starting at 8pm and ending at 7am
free call display
free busy / no answer forwarding
no shipping fee
free Sony Ericsson T637
$20 per month with $0.25 per minute over. $0.25 per minute long distance.
$6.95 for System Access, $0.50 for 911
Billing by the minute (I lose my per-second billing.... :cry: )
Keep my old phone number.
Delivery within 7-10 days.
Add to this my VIP discount of 10% and my total per month comes in at under $30 pre month.

THANKS RFD!!!!!!

FYI The other decent deal they offered (but I took the one above):

2 year contract
200 anytime minutes
unlimited evenings and weekends starting at 6pm and ending at 7am
free call display
free busy / no answer forwarding
no shipping fee
Sony Ericsson T637 for $149.00 (they would not budge on this)
$25 per month with $0.25 per minute over. $0.25 per minute long distance.
Billing by the minute (I lose my per-second billing.... :cry: )
Delivery within 7-10 days.

[dancer]

I feel that if you have been a long time customer with Rogers (they made more money from you :) ), they would give you a slightly better offer. I couldnt get them to wavied the 35 admin no matter what I said.

[lang]

Were you guys still able to get the free Sony Ericsson T637? or just the free year?

I could've got it if I wanted to but chose to wait. I'm still decidingg on the Nokia 6820 for 99.99 that they offered me. I'll probably going to get that instead of the sony T637

Also, it was either the sony one for free, or the motorola 220 i believe or this really ugly Nokia (black and blue in color) for free

hope it helps

[Mint]

thanks for the info. i'll pass it along to my friend :D

[HoTiCE_]

Contract was over...my old Nokia was busting up

So i called them

they gave me

25$/month

3 year contract
250 anytime minutes,
Unlimited Evenings & Weekends starting at 6pm
Free Caller ID
First year Unlimited Local Calling
and

the new Motorola V551 at 130$ instead of 200$

[HowEver]

I feel that if you have been a long time customer with Rogers (they made more money from you :) ), they would give you a slightly better offer. I couldnt get them to wavied the 35 admin no matter what I said.

How many different reps did you speak with?

Were you speaking with Customer Relations, who have more clout, or Customer Service, who do not?

Regards.

[HowEver]

I have just read that the 700 minute per month plan ($45 for 8 pm, $50 for 6pm unlimited) has been extended until January 31st.

This plan has unlimited calling all day for the first year on retention; for new customers it has 6 months free.

[dancer]

I called Customer relations, and I spoke 4 of them before they gave me this deal. There were 2 reps didnt want to negociate. They just offered you something , and said it in tone of " take it or leave it". :o


How many different reps did you speak with?

Were you speaking with Customer Relations, who have more clout, or Customer Service, who do not?

Regards.

[HowEver]

I called Customer relations, and I spoke 4 of them before they gave me this deal. There were 2 reps didnt want to negociate. They just offered you something , and said it in tone of " take it or leave it". :o

I just re-read your first post: free T637 and 1st year unlimited. Can't really complain about $35 admin fee (can be waived at the rep's discretion, but was up in December).

Overall, I think you did pretty well. You hardly hear (until now) of a free T637.

[CJJ25]

so for all yall who got this 1st yr free local calling on a 3 yr contract, so really it is a 2 yr contract right? during the first year, do u hav to pay for the 7$ service fee as well? and how long were u guys w/ rogers? im thinking using their mega plan for 3 months then try negotiate a deal, u think it will work?

[dancer]

I wasnt really complaining about the admin fee, actually I am happy with the deal I got. :cheesygri But I heard that some of members mentioned that it was wavied, so I expected them to waived it as well. Hey I am happy and Rogers will be more happy when they started receiving more money from me for the next 3 years. ;)

Btw, T637 is a soild phone, hope it will last longer than my C333. hehe


I just re-read your first post: free T637 and 1st year unlimited. Can't really complain about $35 admin fee (can be waived at the rep's discretion, but was up in December).

Overall, I think you did pretty well. You hardly hear (until now) of a free T637.

[Medlar]

Anyone here in B.C. (Vancouver or anywhere)
that do get the 1 year free with 3 years term
free 3 years of Call ID and early evening starting at 6PM
also waived of $35 Admin Fee

Can some one PM their Cell # to me?
Because I am right now in middle of talking to on Reprsentative of customer service, where she will only give me the free 3 years of Call ID and early 6 PM and waived of Admin fee, if I can provide her that my friend do get the same deal.

I can only have the 1 year free and that is it. (nothing else)

[dancer]

What phone are they offering you? I dont think the first year free is still available.


Anyone here in B.C. (Vancouver or anywhere)
that do get the 1 year free with 3 years term
free 3 years of Call ID and early evening starting at 6PM
also waived of $35 Admin Fee

Can some one PM their Cell # to me?
Because I am right now in middle of talking to on Reprsentative of customer service, where she will only give me the free 3 years of Call ID and early 6 PM and waived of Admin fee, if I can provide her that my friend do get the same deal.

I can only have the 1 year free and that is it. (nothing else)

[wlee]

OT: can I return the *free* mp3 player and get $50 credit? I thought it has FM radio, but actullay not >:(

[seefuthead]

ill buy ur mp3 player from u for 20 bucks. the fm thing is for if you take it into a car you can set your radio station and it will transmit audio from your mp3 player to your car stereo.

[yeng]

I called, this is what i got:

20$/month:

250mins daytime
free evening/weekends 8-7
free caller ID
NO 35$ fee

Plus 7$/month (which i hv for a long time) for:
voice mail
internet
text messaging

I got that PalmOne Treo 600 for 240$ :)

[lang]

I recently got the one year free from rogers but withh a new phone I have to pay the 35$ shippin fee which I think is ********. And I also see some people gettin the free caller id and voice mail and early wknights @ 6pm too for free. I tried callin to see if I can get it waived and all the reps have seeaid they have to bill me. If someone that has got the free stuff PM me with their number so that i can say this person got it too so i can get it, that would b greaet

[CJJ25]

really, is there any space to milk a good deal for first time rogers customers?
a friend of mine got this mad deal 20$ 200 mins, unlimited week nights / weekneds from some mall promotion.......i dunno how she did it. she said she used to work for this place, thats how she got it. anyone knows any good deals?

[c001m4n]

really, is there any space to milk a good deal for first time rogers customers?
a friend of mine got this mad deal 20$ 200 mins, unlimited week nights / weekneds from some mall promotion.......i dunno how she did it. she said she used to work for this place, thats how she got it. anyone knows any good deals?

I am not sure how willing Rogers is to give new customers promo deals, after competitor's promo expired. If you bothered to read through the whole post you can find some examples of new customers who were able to get the promo deals (before telus's promo ended), you will never know unless you try. Plus Rogers is an alright (only) GSM network provider so it won't hurt to sign up and see what other Rogers promo is available later.

[canox]

I just tried calling and asked for the $25/month, 200 mins, unlimted night and weekend...etc deal, and see if they can throw me in a Nokia phone (I think is the 3XXX series) for free.

They offer me the Nokia 3XXX for free, but too bad they still couldn't waive the $35, what they call the shipping fee.

So far I had just talked to two CSR, will try calling though.

[CJJ25]

I am not sure how willing Rogers is to give new customers promo deals, after competitor's promo expired. If you bothered to read through the whole post you can find some examples of new customers who were able to get the promo deals (before telus's promo ended), you will never know unless you try. Plus Rogers is an alright (only) GSM network provider so it won't hurt to sign up and see what other Rogers promo is available later.
ya i guess i'll ...try readin through this and make some calls. hehe thx. :)

[Medlar]

Well Of course the first year free thing is already dead
but that is all i ever got, and the CSR tell me that if i want to get free ID or something else, i need to have some one that got the same or better deal than me, then CSR can match up to it

[HowEver]

Well Of course the first year free thing is already dead
but that is all i ever got, and the CSR tell me that if i want to get free ID or something else, i need to have some one that got the same or better deal than me, then CSR can match up to it

It isn't dead.

You should have called back and asked someone else if you wanted more.

Still, more than a free year?

[Qwest905]

i called yesterday

they gave me

$25 free evenings and weekend at 6pm
250 mins
free call display

and gave me 6 mos of unlimited local calling


but i called again this morning..and asked for 1 year of unlimited local calling instead...and they gave it to me =)

[EL820]

Called the retention department and got a super nice rep. He was very professional and receptive...none of that "take it or leave it" attitude I have gotten in the past.

He gave me an offer I simply could not refused. Despite being able to get a better deal elsewhere, I accepted his offer cuz I didn't want to switch numbers and waste time signing up for a new account.

I went with the 3 year $20 plan. He threw in some extras :) ..got the T637 for free :D and he waived the $35 admin fee :razz: :cheesygri

Oh yea, I also got the 1 year unlimited calling as well. :D

I'm VERY happy!!

[Qwest905]

Called the retention department and got a super nice rep. He was very professional and receptive...none of that "take it or leave it" attitude I have gotten in the past.

He gave me an offer I simply could not refused. Despite being able to get a better deal elsewhere, I accepted his offer cuz I didn't want to switch numbers and waste time signing up for a new account.

I went with the 3 year $20 plan. He threw in some extras :) ..got the T637 for free :D and he waived the $35 admin fee :razz: :cheesygri

I'm VERY happy!!


were u eligible for a hardware upgrade????
and when did you call to get that????

[EL820]

were u eligible for a hardware upgrade????
and when did you call to get that????

I believe so...I've been with Rogers a little over 2 years.

I called a few days ago...

Maybe I should've asked for the E316 instead of the T637...they're approx the same price. Hmmm...maybe I'll call back and try to get the E316 instead.

[Qwest905]

I believe so...I've been with Rogers a little over 2 years.

I called a few days ago...

Maybe I should've asked for the E316 instead of the T637...they're approx the same price. Hmmm...maybe I'll call back and try to get the E316 instead.

so you weren't on a contract no more???? and u've had the same phone for 3 years
and how were u able to negotiate to get the t637??

[EL820]

so you weren't on a contract no more???? and u've had the same phone for 3 years
and how were u able to negotiate to get the t637??

It's actually my brother in law's plan. I set it up for him under my EPP plan. He has the same phone from 2+ years ago...

I just asked for the T637 :)

[Eights]

Thx for the heads up,

I just called and got the 2yr plan
200 anytime mins
unlimited min after 6:00 giving me a $5.00 credit each month for this
free call, wait call forwarding, call display.
$25.00 one time monthly credit to waive the admin fee
free voice mail for 3 months
Motorola v300 for $79.00
$20 per month

I feel I did alright, I bartered big time!!!
:lol:

[darkness]

I have a 2 years contract currently and I have been with rogers for 3 years. I have the corporate plan that gives me
150 daytime
unl/eve/wk at 8
but no call disply
20$/mth

How do I get a better deal than this?
I want a plan that would give me cheaper and plus more stuff and a free phone
What do i say to rogers and who i call?
(exact words to say on phone)

[lilazncanadian]

I have a 2 years contract currently and I have been with rogers for 3 years. I have the corporate plan that gives me
150 daytime
unl/eve/wk at 8
but no call disply
20$/mth

How do I get a better deal than this?
I want a plan that would give me cheaper and plus more stuff and a free phone
What do i say to rogers and who i call?
(exact words to say on phone)

you have to call their cancellations dept. to say something along the lines of: looking at some at the very appealing [blah] plan at [carrier]
Then ask them what they can offer you.

Word for word doesn't matter, every retention department rep is different. If you act like a totally selfish kid demanding everything for being a customer for 3 years (believe me some ppl have been customers for longer) then you are not going to get anything because you are treating them poorly and they will treat you poorly in turn. The important thing is to be nice, ask what they can offer you rather than: "Well, but my friend got so and so plan" and see what they offer you.
Sometimes you'll get something good, sometimes you'll get something bad.
You can always tell them you'll consider it and you can call back again but some people do keep records and depending on what's written in them could affect your future chances.
And get their name if you plan to call back, their extension as well if possible (if they offered you a sweet deal but you took some time to consider it).

Due to notice that you may not get the best deal because you are already on a really sweet plan (sounds like a corporate plan to me) and b/c you're only @ $20/month you're probably not giving them too much profit so there is not necessarily an incentive to reward you with a cheaper handset (that is unless your bills are like $100/month at least)
Remember niceness is rewarded with more niceness.

[CJJ25]

those ppl kept on switching me over and over again from one dept to another....just because i dont hav a rogers #.....do u guys think it would be better if i activate under rogers w/o a contract then call them to milk a deal?

[CJJ25]

the other thing is rogers wont match fido's offer lol cuz i guess rogers wons fido now, they dont really care. fido's profits would end up in rogers pocket anyway...

[benf]

3 year contract
250 anytime minutes
unlimited evenings and weekends starting at 8pm and ending at 7am
free call display
free busy / no answer forwarding
no shipping fee
free Sony Ericsson T637
$20 per month with $0.25 per minute over. $0.25 per minute long distance.
$6.95 for System Access, $0.50 for 911
Billing by the minute (I lose my per-second billing.... :cry: )
Keep my old phone number.
Delivery within 7-10 days.

That is what I just got as well.. now time to find a good deal on those cool bluetooth headsets :cheesygri

[CJJ25]

this is my mom's corp plan
2-3 yr term. (i perfer 2 but 2 year i dont get free phone)
23$ 200 day time, unlimited after 6 and weekend. call display not sure bout voice mail (rep didnt know.)
min $50 to get a phone. not sure which one cuz i forgot to ask since i have one. but its good to get one for my mom.
do u guys think i can get better deal if i call in rogers corp plan call in center ? (i got above info from a store rogers rep)
cuz i would love to get a free to all rogers on top of that. (or a free phone on a 2 year term)
from experience, do u guys think 200 day time is good enuf? its my first time using a cell hehe. a lot of my frds are rogers so yah. i was actually considering the $25/100/1000 free rogers plan lol.....

any advices on milking better corp plans? (frd of mine got $20/500/unlimited but thats another story..)

[HowEver]

You can't combine a corporate plan with Rogers-to-Rogers. They conflict in the Rogers code system. Won't happen.

And you can't really complare "what other people are getting" with a corporate plan anyways. It will always be better, in the long run.

[aku]

Some people did get R2R with the 1341 or whatever plan (700 min/after6+weekends). I think you have to mention that you're a student, this R2R thing is equivalent to the campus calling thing they had going.

[CSR]

those ppl kept on switching me over and over again from one dept to another....just because i dont hav a rogers #.....do u guys think it would be better if i activate under rogers w/o a contract then call them to milk a deal?

Heck no... you're puting yourself in a contract without them making you an offer.. the whole point of the contract is that u make an offer w/ them

[CJJ25]

Some people did get R2R with the 1341 or whatever plan (700 min/after6+weekends). I think you have to mention that you're a student, this R2R thing is equivalent to the campus calling thing they had going.
i thought R2R is only free w/ other R2R users whereas CAmpus calling is free w/ any rogers subscribers? but anyhow, if i use my mom's corp plan...how can i add student on top of that? lol ...anyone tried add things on top of corp plan? :cheesygri

[CJJ25]

You can't combine a corporate plan with Rogers-to-Rogers. They conflict in the Rogers code system. Won't happen.

And you can't really complare "what other people are getting" with a corporate plan anyways. It will always be better, in the long run.

huh? what do u mean by it will always better in a long run?

[i-o_o-i]

i called yesterday

they gave me

$25 free evenings and weekend at 6pm
250 mins
free call display

and gave me 6 mos of unlimited local calling


but i called again this morning..and asked for 1 year of unlimited local calling instead...and they gave it to me =)
Did you have to sign to a 2 year contract for this plan?

[HowEver]

Some people did get R2R with the 1341 or whatever plan (700 min/after6+weekends). I think you have to mention that you're a student, this R2R thing is equivalent to the campus calling thing they had going.

The 1341 is not a corporate plan.

[HowEver]

huh? what do u mean by it will always better in a long run?

What I mean is this: you might take a special offer plan now (and new activations do not qualify for retention plans), and switch to another plan in a year or whenever.

But if you get the corporate plan *now* you don't have to worry about it being availabe in a year. Just stay on it. Thus it is cheaper in the long run.

[CJJ25]

What I mean is this: you might take a special offer plan now (and new activations do not qualify for retention plans), and switch to another plan in a year or whenever.

But if you get the corporate plan *now* you don't have to worry about it being availabe in a year. Just stay on it. Thus it is cheaper in the long run.

whats retention plan? i thought all contracts will stay the same.....
so obviously u recommend the corp plan? btw do u think they are able to add more stuff if i be super nice? for example, increase day time minutes? or waive $35 etc.

[oceans_end]

it is another 2 year from the time you agree to the new contract.. so if you agree today then your old contract will be expire and your new one will take it place..

so you can start a new contract any time? so if i ws 8 month into a 24 month contract i can just get the V300 and start fresh?

[HowEver]

whats retention plan? i thought all contracts will stay the same.....
so obviously u recommend the corp plan? btw do u think they are able to add more stuff if i be super nice? for example, increase day time minutes? or waive $35 etc.

I know it's a lot to ask, but someone thinking of getting a position with Rogers (winks) should read this whole thread.

A retention plan is offered to someone whose contract is about to end, has ended, and/or is saying they want to cancel--and speaking to the right person at Rogers by phone.

Corporate plans are available with proof of employment in selected companies, although the range of companies is extensive.

[oceans_end]

this is the contract i started 8 month ago

$20
200min day
unlimited we/wn 8pm
free call display
voice mail
forwarding

but i signed this with my digital cable pkg+Internet cable+VIP all at once...

[TigerEROS]

Got the following on Thursday:

V220 $49 + $35 S&H (***** would not waive fee)
FREE 3 months Unlimited Local Calling
1 Month Service Fee Waived ($25)
*** 2yr term ***

I'm with a Corporate plan with 1 year left.

Paying $25/mth (150min plus Unlimited Nights/Weekends beginning at 6pm). Plus $12/mth (Essential Value Pack --- Enhanced VM + Txt msging).
Plus $6.95 (SAF).
Plus $0.50 (911)

[CJJ25]

I know it's a lot to ask, but someone thinking of getting a position with Rogers (winks) should read this whole thread.

A retention plan is offered to someone whose contract is about to end, has ended, and/or is saying they want to cancel--and speaking to the right person at Rogers by phone.

Corporate plans are available with proof of employment in selected companies, although the range of companies is extensive.

lol i see. man i aint reading this whole threads, i read enuf already lol. i'll try milking rogers w/ additional r2r 1000 mins or free, textmsging, waive 35$ and free fone , wish me luc k! :twisted:

[biggie]

just to start, this must be the funniest thred i've ever read, I can't believe that there are so many pages to get the best of rogers.

Having said that, based on all the info I was able to get from this thread, i'd like to share what I got.

$19.95 plan includes:
call waiting
call forwarding
conference calling
long distance discount
65 mins for the month
free wk nights and wknd
6 months unlimited calling
$49 dollar v200 hardware upgrade on 2 yr contract instead of 3yrs
waived $35 activation charge
$40 credit to buy a headset
enhanced voicemail

thanks for all the help in getting me an awesome plan!

[EL820]

just to start, this must be the funniest thred i've ever read, I can't believe that there are so many pages to get the best of rogers.

I'm sure Rogers is not hurting because of this thread.

Rogers is a profit driven company. If they don't think it's going to help them with their bottom line in the long term, I'm sure they are not going to offer these retention plans. They always have the option to say "no" and let their customer walk away.

With that being said...has anyone gotten the Samsung E316 or the Nokia 6820 for free by committing another 3 years? :)

[lang]

I'm sure Rogers is not hurting because of this thread.

Rogers is a profit driven company. If they don't think it's going to help them with their bottom line in the long term, I'm sure they are not going to offer these retention plans. They always have the option to say "no" and let their customer walk away.

With that being said...has anyone gotten the Samsung E316 or the Nokia 6820 for free by committing another 3 years? :)

Closest I've got is 99.99 for 6820

[camy47]

Just got off the phone with a Rogers CSR and got a great deal. I was already on a corporate plan, and they offered to add a second phone with the same plan...here are the details:

On a 2 year term
Upgrade to Nokia 3220 $49 (no activation fee)
Second phone Motorola T720 $40 (no activation fee + one month free service)

The Plan $23:
200 weekday minutes
Unlimited evenings and weekends 6pm
per second billing after first minute
call display
voicemail
long distance discount (10% for Canada 15% for US)
monthly service fee discount (-$0.70)
3 months unlimited calling and text messaging

Does anyone have any experience with the Nokia 3220? I have had a Nokia for years and it's been great...but I wonder how it compares with the Motorola V300? This was available for $79

[CJJ25]

I got this corp plan
1,2, or 3 year term.
$23, 200 day, unlimited starting at 6, voice mail and call display

w/ 2 yr, i can get C61 and T237 for free, samsung x426 and LG 4015 for $65 and V220 for $75, problem is I already have a T637, i was thinking buying a discount phone and sell it just to make some $, but its kinda hassle and there are a few uncertinity in it.

do u guys think i should just go w/ the 1 yr plan ? (obviously im not gonna buy any phone from them but i need to buy a sim i guess)
and in terms of bargining to get the better deal at the end of ur contract, is 1 year contract more effective that way? (cuz i will be off sooner?)
p.s this is my first cell phone ever....didnt hav much experience before :o

thank you so much guys !!!

[CJJ25]

forgot to mention

from ur experiences, are cell phone $ rates going down over the years? :cheesygri cuz i just wanna noe if 2 year contract will be cheaper for me in comparsion to 1 year. :D (cuz if there is even a cheaper corp plan, i'll renew to that after my one year contract, its kinda unlikely if i m still w/in contract for another year) :D thxxx

[canox]

First of all, I would like to say thanks to all people in this thread who had shared their experience in "How to "fight" for a good deal".

Anyway, after spending quite a bit of time reading what people said here, I finally called up Rogers few days ago and today. I'm a pay as you go customer. My initial plan is:

$20
150 wkday
Unlimited weekend and night starting at 7pm
$5 caller ID

Now my plan is 2 yrs contract
$25
200 wkday
Unlimited weekend and night starting at 6pm
Free caller ID
Free Nokia 3220 (no admin fee nor shipping)

I had to call up Rogers 3 times in order to get this deal. The first 2 CSR wouldn't waive the shipping fee. One even needed me to pay $49 for the phone + $35 admin fee. So I called up Rogers for the 3rd time today ,and instead of listening what they can offer me, I told them "straight" out what I'm looking for (the exact plan I got above), but the lady first said there is indeed such a deal , but I have to sign up for 3 yrs. But I said it will be great if I need to commit 2 yrs only. She then said that she had a record in the computer that I did make two separate calls before, and she asked why I called back for the 3rd time, and I said the two CSRs were very mean. :lol: Then she said okay I can get the above plan by signing 2 yrs contract only. I guess it's because I said the first 2 CSRs were very mean, and she wanted to be a nice one, that's why she agreed to give me this offer. :-0

[Kevin T]

LoL I got offered that plan without hassles at all.

2 Year Contract, and a V600

[CSR]

damn, i never knew they recorded how many times u called...... i should say they are all mean..
First of all, I would like to say thanks to all people in this thread who had shared their experience in "How to "fight" for a good deal".

Anyway, after spending quite a bit of time reading what people said here, I finally called up Rogers few days ago and today. I'm a pay as you go customer. My initial plan is:

$20
150 wkday
Unlimited weekend and night starting at 7pm
$5 caller ID

Now my plan is 2 yrs contract
$25
200 wkday
Unlimited weekend and night starting at 6pm
Free caller ID
Free Nokia 3220 (no admin fee nor shipping)

I had to call up Rogers 3 times in order to get this deal. The first 2 CSR wouldn't waive the shipping fee. One even needed me to pay $49 for the phone + $35 admin fee. So I called up Rogers for the 3rd time today ,and instead of listening what they can offer me, I told them "straight" out what I'm looking for (the exact plan I got above), but the lady first said there is indeed such a deal , but I have to sign up for 3 yrs. But I said it will be great if I need to commit 2 yrs only. She then said that she had a record in the computer that I did make two separate calls before, and she asked why I called back for the 3rd time, and I said the two CSRs were very mean. :lol: Then she said okay I can get the above plan by signing 2 yrs contract only. I guess it's because I said the first 2 CSRs were very mean, and she wanted to be a nice one, that's why she agreed to give me this offer. :-0

[ParkIro]

LoL I got offered that plan without hassles at all.

2 Year Contract, and a V600

Did you get a brand new V600 for free?

[canox]

I don't think that is a brand new V600, likely to be a refurbished one.

I know that there was a time back to 2 months ago when Rogers ran out of V202 or sth like that, and so they were giving out those refurbished V600. Too bad I wasn't signing my contract that time or else I could take advantage of a better phone. V600 is indeed a very sweet phone. :D

[tgzo]

Fellas, I have received a free SE T637 as part of my three year term commitment with Rogers. A friend of mine bought off the phone from me for $100, what do you guys think? Is it a good sale? I used probably 30min - 1 hour on the T637.

[sandman101]

You probably could have gotten a little more for the phone,but what are friends for!

[EL820]

I don't think that is a brand new V600, likely to be a refurbished one.

I know that there was a time back to 2 months ago when Rogers ran out of V202 or sth like that, and so they were giving out those refurbished V600. Too bad I wasn't signing my contract that time or else I could take advantage of a better phone. V600 is indeed a very sweet phone. :D

I called today and asked about the refurbished v600s, but Rogers is all out of refurbished phone...no v600, no v300...nothing.

Well...I finally gave them my final answers as to my phone & plan choice.

I originally chose the 3220, then I heard about the free t637. So I returned the NIB 3220 and kindly asked for the t637 instead.

I then changed from the $20 3 yrs plan to the $45 3 yrs plan. It's simply a better deal...can't beat one year of free service from Rogers (pay SAF & 911). Besides 700 daytime minutes + eve & w/e is quite sufficient...don't really need the unlimited local calling.

After one year, I can return to my $20 plan we agreed upon originally...that's a sweet good deal...no uncertainty for me. If plans are better one year from now, I can go with the better plans. If not, I can always fall back on the original $20 plan. :)

Thanks RFD!! It took some time to hammer out the deal, but it was all worth it. :)

Oh yes...I'm going to return the favourite to the rep by writing a letter to his supervisor to show my appreciation for his friendly & professional service...it's the least I can do after all he has done for me :razz:

[Pavel]

Fellas, I have received a free SE T637 as part of my three year term commitment with Rogers. A friend of mine bought off the phone from me for $100, what do you guys think? Is it a good sale? I used probably 30min - 1 hour on the T637.

Reliability wise, I would take a Nokia over a Sony Ericsson any day. But, YMMV.

[Polydectes]

I just got off the phone with Customer Service (1-888-899-1188) and after explaining that I was considering cancelling, they put me through to what I imagine was "Client Retention". I've been flying without a contract for about three or four years. Here is the deal I got. I'm pretty happy with it so please don't say I could have gotten better. This deal was worked out over the course of about three calls, reading many pages of this of this thread and about a month of time passing.

The Deal I Got:

3 year contract
250 anytime minutes
unlimited evenings and weekends starting at 8pm and ending at 7am
free call display
free busy / no answer forwarding
no shipping fee
free Sony Ericsson T637
$20 per month with $0.25 per minute over. $0.25 per minute long distance.
$6.95 for System Access, $0.50 for 911
Billing by the minute (I lose my per-second billing.... :cry: )
Keep my old phone number.
Delivery within 7-10 days.


okay, called on behalf of my dad today and basically got him the above deal + 1st year free service....got it on the first call with no hassle :cheesygri ....thanks !!!!

[heymrdj]

here's what i got..

3 year renewal
12 months unlimited local calling free
$5 text messaging bundle for a year (75 outgoing) free
$12 long distance bundle for a year ($0.15/minute) free
Sony Ericsson T637 for free
No admin. fee

I already had free voice mail and caller id in my government plan package so i stayed on that package...

thanks RFD.. lol ive been reading up on this post for quite a while!

[c001m4n]

According to this thread http://forums.redflagdeals.com/showthread.php?t=120687 the telus trade-in deal is back on http://www.telusmobility.com/ab/max_45/pcs.shtml, I guess it will once again be easier to convince Rogers to give you the promo deals.

[Mint]

Nice! My friends were just asking about this deal too!

[wlee]

According to this thread http://forums.redflagdeals.com/showthread.php?t=120687 the telus trade-in deal is back on http://www.telusmobility.com/ab/max_45/pcs.shtml, I guess it will once again be easier to convince Rogers to give you the promo deals.
WOW, moto v710 for $150 w/ 3 yr contract, compared with $300 for new customer; rogers gonna offer you something, $100 for moto v551 ;)

[Beradon]

WOW, moto v710 for $150 w/ 3 yr contract, compared with $300 for new customer; rogers gonna offer you something, $100 for moto v551 ;)and the moto v710 has been getting bad press for its locked out features, no thanks to telus.
fortunately the v551 retains all its functions.

[wlee]

and the moto v710 has been getting bad press for its locked out features, no thanks to telus.
fortunately the v551 retains all its functions.
v710 needs some major s/w upgrade, it came out prematurely ;)

[Pavel]

Speaking of S/W Upgrades, the Moto V551 needs one too. It has a very poor battery life, an issue that Rogers Techs are aware of. I will try to get the firmware updated sometime this week.

[hooky]

Speaking of S/W Upgrades, the Moto V551 needs one too. It has a very poor battery life, an issue that Rogers Techs are aware of. I will try to get the firmware updated sometime this week.


I'm having those problems with battery life on my V551 also. They were supposed to send me a new replacement 2 weeks ago. I called them yesterday and they didn't even put the order in to shipping.

[cor]

Well, I have been a Rogers customer since 1998. Had a couple of h/w upgrades already and time for another.

This is what I was offered when I called to say Telus wooed me:
$45 monthly fee waived for 1 year 700 daytime min
unlimited even/wk 8pm - 7am
Call Forward, Call Waiting, N/A Transfer

Choice of Nokia 3220, Motorola V220 or Sony T637 for free
-OR-
Moto V300 for $49
Moto V551 for $129

No voicemail only the VM/Caller ID/$5 Text Messaging pkg for $9

What I don't understand Rogers does not list a $45 plan on their website with 700 minutes etc. I asked if they would do something along the lines of $25 for 250 minutes and he said not with no service fee for 1 year, only for unlimited calling for 1 year.

I think I am gonna call back and see if they will include Voicemail because the Telus plan does. Also, I am leaning towards the V300 but might take the Nokia 3220.

Cor

[i-o_o-i]

haas anyone gotten any good phone plans without renewing their contract?

[Pavel]

Get it flashed at the nearest Rogers Service centre and see how the life is. How old is your V551?

[wlee]

Get it flashed at the nearest Rogers Service centre and see how the life is. How old is your V551?
how to get the list of Rogers Service centre? can't find it at rogers.com.

[jay_bionic]

haas anyone gotten any good phone plans without renewing their contract?
I personally think that the best way to get a deal on a phone is to sign up on a long term contract. For instance, I was already on a 2 year commitment and my term was gonna end in dec 2006. When I heard about Rogers matching the Telus offer, I went for it. It only extended my contract to Dec 2007 rather than Dec 2006. So this is what I got:
700 day time plan
Free Nokia 3220
Free shipping
ANd before all this, I got the T637 for free from that President's letter thing.

[i-o_o-i]

I personally think that the best way to get a deal on a phone is to sign up on a long term contract. For instance, I was already on a 2 year commitment and my term was gonna end in dec 2006. When I heard about Rogers matching the Telus offer, I went for it. It only extended my contract to Dec 2007 rather than Dec 2006. So this is what I got:
700 day time plan
Free Nokia 3220
Free shipping
ANd before all this, I got the T637 for free from that President's letter thing.
no, I don't want a phone, I have a great phone, I just want to change my plan without signing a contract. I bought a V600 in august for $330 with a 3 year contract, so if I am going to be stuck with Rogers for 3 yrs I want a better plan.

[i-o_o-i]

[QUOTE=tgzo]Fellas, I have received a free SE T637 as part of my three year term commitment with Rogers. A friend of mine bought off the phone from me for $100, what do you guys think? Is it a good sale? I used probably 30min - 1 hour on the T637.you got ripped off for selling that phone for $100, I sold my old T610 phone which has been used for a year in september for $160. your t637 should be almost new if you used only an hor on it so $100 for that phone is very little, you should've sold it on <a href=../autolink/redirectpage.php?linkid=78 target=_blank>ebay</a> and you would've gotten more but if its to a friend I guess its an alright price.

[Mint]

no, I don't want a phone, I have a great phone, I just want to change my plan without signing a contract. I bought a V600 in august for $330 with a 3 year contract, so if I am going to be stuck with Rogers for 3 yrs I want a better plan.

go for the 1 year free plan. It doesnt add another 3 years to your current contract (3 + 3), it just 3 years from the day you sign up.

-So if you signed a 3 year contract in August 2004. It expires in August 2007
If you sign up now for 3 year, you get 1 year free and your new expiry would be Jan 2008 (which is a half year extension, but getting 1 year free + a free phone which you can sell)

-Or you can threaten to cancel and they have other $20/month plans available.

[simms]

I dunno. 2 years ago I was on this plan:

$23/month
1000 daytime minutes
unlimited even+wkends starting at 6pm
free voicemail (enhanced)
free call display

free 3 way calling after 6
free call waiting after 6

18cents/min national long distance
10c sms messages
edit: also has enhanced VM.

but it adds 6.95 and 50 cents fees.
My contract expires June 05. Think I should stick with it?

[cheleen]

I dunno. 2 years ago I was on this plan:

$23/month
1000 daytime minutes
unlimited even+wkends starting at 6pm
free voicemail
free 3 way calling after 6
free call display
free call waiting after 6
18cents/min national long distance

but it adds 6.95 and 50 cents fees.
My contract expires June 05. Think I should stick with it?


I think that still sounds like a VERY good deal that you have. I would stick with it. All the plans add the $6.95 month (System Acess Fee) and the 50 cent (911) fee.

[hooky]

Get it flashed at the nearest Rogers Service centre and see how the life is. How old is your V551?

Pavel, I assume your talking to me. I've had my phone since end of Dec. I want a new phone anyways, the one they sent me was probably a repack cause there was a scratch on the back of the phone. When I called and complained about the phone, the cust rep didn't know anything about the battery life issue with V551.

[simms]

I think that still sounds like a VERY good deal that you have. I would stick with it. All the plans add the $6.95 month (System Acess Fee) and the 50 cent (911) fee.

Sorry, I also have enhanced VM. I didn't realize it but I don't really use the features on it anyways...

Total bill comes to about $35 a month. Nothing's really better than this plan though, right?

[i-o_o-i]

go for the 1 year free plan. It doesnt add another 3 years to your current contract (3 + 3), it just 3 years from the day you sign up.

-So if you signed a 3 year contract in August 2004. It expires in August 2007
If you sign up now for 3 year, you get 1 year free and your new expiry would be Jan 2008 (which is a half year extension, but getting 1 year free + a free phone which you can sell)

-Or you can threaten to cancel and they have other $20/month plans available.
How do I ask them about this 1 year free plan? do I just kind of threaten to change to a differnt phone company or something? Is that one year free plan the $25 one?

[Mint]

Heres what i did to get the plan. Its on page 47.
http://forums.redflagdeals.com/showthread.php?t=111887&page=47&pp=15

I think if you really want to get this deal, try to read up as much pages on this thread as possible. It'll really show you know what you're talking about when you call in.

[secretsam28]

I have 2 phones. They are not on the family plan.
Plan #1: 150 daytime + Unltd eve/wk ends (6pm start) $25.00
Call Display $ 5.00
Enhanced Voicemail $ 8.00
911 + System Access Fee ($6.95 + 0.50) $ 7.45
Subtotal BEFORE GST + PST $45.45

Plan #2: 350 daytime + Unltd Eve/Wk Ends (6pm start) $40.00
Rest same as above: Call Display, Enhanced VM
911 + SAF $20.45
Subtotal BEFORE GST + PST $60.45
Total for Rogers Cell Phone Service $105.90 before taxes!

I also have Rogers Hi-Speed @ $44.95 +tax
And I pay Rogers for Basic Cable!

At the end of the month Rogers charges my CC for over $200 every month!

Any Suggestions? I am looking for similar airtime but at less cost! I called Rogers but they didn't help.... Why should they? They know a good sucker when they got one! Plan #1 is about a year old. Plan #2 expires in 2 months! They are both 2 year contracts. I am new to RFD, but I Know the people here are smart. I am sure someone here will have a better suggestion for me!

[i-o_o-i]

Has anyone called rogers lately about the Telus plans and were able to switch to the $20/month one that Mint got?

[Mint]

Hey secretsam,

You should be able to get this plan w/o a problem for both lines:
$20/month
250 weekday minutes
Eve/Wkds Free after 8PM
Free Caller ID
2-year contract

but, since Telus is having their 1-year free deal again you should be able to get this plan:
$45/month (you can downgrade to a cheaper plan once your 1year-free is up)
700 weekday min
Eve/Wkd free after 8PM
First year FREE (only pay SAF and taxes)
FREE Phone (i believe theyre offering Nokia 3220 and Sony Ericsoon T637. I think the T637 is a better choice)


-Just Make sure you're calling Customer Relation(retention) and not Customer Service. If you call the regular cust service, they dont really offer you anything. Customer Relation number: 1-888-936-7283
-When you call. Say you are considering taking advantage of telus offer of 1-year free and that you want to cancel your service.
-For tips on how to ask/what to do, you should try to read as much of this thread as possible. I think if you start reading after page 40 that should provide the necessary info(thats when people began getting the 1-year free deal)
-Since you're paying so much/month and been with them for awhile and have a contract expiring soon, i would say you have quite a bit of bargaining power (even more so, if you pay bills on time). You should try to get free caller ID and free VM on top of the 1-year free. Also try to get the $35 shipping fee wavied on your free phone
-You should also call and say you want to cancel your Rogers Hi-Speed internet as well. And say something like "Bell is offering 6 months at $24.95". You should be able to get rogers to match that.
-In addition, you also have 2 of their services (internet + wireless), so you qualify for their bundle package which means you get 15% off your bill.
http://www.shoprogers.com/store/bundles/main.asp

Wow, it looks like you can save quite a bit of money. I suggest not threatening them by cancelling. Just tell them that you're paying quite a bit, and you can switch to Telus & Bell to save money.

GL! :D



I have 2 phones. They are not on the family plan.
Plan #1: 150 daytime + Unltd eve/wk ends (6pm start) $25.00
Call Display $ 5.00
Enhanced Voicemail $ 8.00
911 + System Access Fee ($6.95 + 0.50) $ 7.45
Subtotal BEFORE GST + PST $45.45

Plan #2: 350 daytime + Unltd Eve/Wk Ends (6pm start) $40.00
Rest same as above: Call Display, Enhanced VM
911 + SAF $20.45
Subtotal BEFORE GST + PST $60.45
Total for Rogers Cell Phone Service $105.90 before taxes!

I also have Rogers Hi-Speed @ $44.95 +tax
And I pay Rogers for Basic Cable!

At the end of the month Rogers charges my CC for over $200 every month!

Any Suggestions? I am looking for similar airtime but at less cost! I called Rogers but they didn't help.... Why should they? They know a good sucker when they got one! Plan #1 is about a year old. Plan #2 expires in 2 months! They are both 2 year contracts. I am new to RFD, but I Know the people here are smart. I am sure someone here will have a better suggestion for me!

[Mint]

Has anyone called rogers lately about the Telus plans and were able to switch to the $20/month one that Mint got?

I dont think too many people got the $20/month plan. I called in early when the Telus deal was offered, and there was no set plan rogers was offering and i managed to get the $20/month plan + 1 year free.

I think the standard 1-year free plan is the:
$45/month (you can downgrade to a cheaper plan once your 1year-free is up)
700 weekday min
Eve/Wkd free after 8PM
First year FREE (only pay SAF and taxes)
FREE Phone (i believe theyre offering Nokia 3220 and Sony Ericsoon T637. I think the T637 is a better choice)

[iCEgECKO]

Thank you RFD!

I got mine switched.

[dealers]

"1000 daytime minutes" - wow! Keep it, when did u subscribe to this plan?





I dunno. 2 years ago I was on this plan:

$23/month
1000 daytime minutes
unlimited even+wkends starting at 6pm
free voicemail (enhanced)
free call display

free 3 way calling after 6
free call waiting after 6

18cents/min national long distance
10c sms messages
edit: also has enhanced VM.

but it adds 6.95 and 50 cents fees.
My contract expires June 05. Think I should stick with it?

[Hut]

I have a line which did hardware upgrade back in July 2004. Not sure whether Rogers will offer me a free phone if I renew my contract for 3 years.

Anyone has similar experience?

[Qwest905]

just ask for it, never hurts to try


I have a line which did hardware upgrade back in July 2004. Not sure whether Rogers will offer me a free phone if I renew my contract for 3 years.

Anyone has similar experience?

[Geese_Howard]

I dunno. 2 years ago I was on this plan:

$23/month
1000 daytime minutes
unlimited even+wkends starting at 6pm
free voicemail (enhanced)
free call display

free 3 way calling after 6
free call waiting after 6

18cents/min national long distance
10c sms messages
edit: also has enhanced VM.

but it adds 6.95 and 50 cents fees.
My contract expires June 05. Think I should stick with it?


I am a rogers dealer, I have NEVER seen a plan like this in my life, whom do you work for or would you happen to have the MSD code

[enki]

Hey everyone, great job on keeping us all informed as we work with Rogers on these plans.

Personally, here's my situation and results:

Situation:
2+ year customer, contract expired in Nov
Never had a HW upgrade
Contract was Corporate $20 150mins eve/wknd at 7pm, paying xtra for CD

Process:
2 calls to Rogers, 1st call to "customer service" answer was "#@!$ off and die", 2nd call to retention everything fell together, but nothing extraordinary

Results:
2 year contract possible 3 (would get me 50 more minutes)
$25 a month +SAF +911 +tax
Free call display
Busy call forward, call waiting
200 daytime mins
Eve/Wknd at 6
V551 for 150
No activation/shipping
3 months data/txt package free

Hopefully I can renegotiate for better in 2 years =) (i don't need 250 mins)

[i-o_o-i]

Mint, how many years have you been a customer of Rogers? They weren't able to get me a free phone or the on year for free because I had to be with rogers for like two years or something to get these kind of deals. I was with rogers since August so the lady told me that I would only be able to get a hardware upgrade August 2006.
and the one year free $45 plan with free phone, is that only if I have been with Rogers for so many years or does it even work if I have been with them for a few years?

[Mint]

My situation. My gf is a customer for 4 years now, and I was able get the free phone and free year for her. I also was able to add another line (me) to her account in October 2004 and was able to get the free year, but NOT the free phone. Same reason as yours, I couldnt get the upgrade because she said the system won't allow since i've only been a cust for 2 months. But my gf was able to get the free phone.

So for the free year, i was able to get it even though i was only a cust for 3 months. It might be due to the fact that my line is an add on to a previous line. But i think you should be able to get the free year. Just try calling back and see if you can get a nicer rep. Did you say you wanted to switch to Telus? how long is your contract for?

[QBert]

Rogers seem to treat customers well if you've been with them for a while. Sorry, the thread is 80 pages (!) so I can't scan through everything, but is retention some number you call or do they call you?

I have an account that's been active for 6+ years, with no hardware upgrade for at least 4 years. Think I can get any decent offers?

[i-o_o-i]

My situation. My gf is a customer for 4 years now, and I was able get the free phone and free year for her. I also was able to add another line (me) to her account in October 2004 and was able to get the free year, but NOT the free phone. Same reason as yours, I couldnt get the upgrade because she said the system won't allow since i've only been a cust for 2 months. But my gf was able to get the free phone.

So for the free year, i was able to get it even though i was only a cust for 3 months. It might be due to the fact that my line is an add on to a previous line. But i think you should be able to get the free year. Just try calling back and see if you can get a nicer rep. Did you say you wanted to switch to Telus? how long is your contract for?

Yea i did mention switching to telus and she only offered me the $20 plan that I wanted and switched to and only gave me 3 months unlimited. But the plan is good, but I wanted to get a free phone or the mp3 player but she couldn't give it to me.

[Mint]

Rogers seem to treat customers well if you've been with them for a while. Sorry, the thread is 80 pages (!) so I can't scan through everything, but is retention some number you call or do they call you?

I have an account that's been active for 6+ years, with no hardware upgrade for at least 4 years. Think I can get any decent offers?

Check out my post above. I think you should be able to get free year + free phone.

[Mint]

Yea i did mention switching to telus and she only offered me the $20 plan that I wanted and switched to and only gave me 3 months unlimited. But the plan is good, but I wanted to get a free phone or the mp3 player but she couldn't give it to me.

I wasnt able to get the free phone or mp3 player. I tried 2-3 times and gave up. But i was still able to get the 1 year free. you should try for that.

[mookieflookie]

Hey everyone, great job on keeping us all informed as we work with Rogers on these plans.

Personally, here's my situation and results:

Situation:
2+ year customer, contract expired in Nov
Never had a HW upgrade
Contract was Corporate $20 150mins eve/wknd at 7pm, paying xtra for CD

Process:
2 calls to Rogers, 1st call to "customer service" answer was "#@!$ off and die", 2nd call to retention everything fell together, but nothing extraordinary

Results:
2 year contract possible 3 (would get me 50 more minutes)
$25 a month +SAF +911 +tax
Free call display
Busy call forward, call waiting
200 daytime mins
Eve/Wknd at 6
V551 for 150
No activation/shipping
3 months data/txt package free

Hopefully I can renegotiate for better in 2 years =) (i don't need 250 mins)

Did they ask you for employee info related to your company?

The reason I ask is that I worked for the Ministry of Transportation when I signed my contract but am currently unemployed.

I would like to sign a new contract as mine is almost over - but don't want them to find out that I'm no longer working for the Ministry of Transportation. Will they ask?

My plan is currently: $23 + SAF and other fees, 200 daytime, free eves/wknds, call display, voicemail, 10cents LD to Canada and US

[426Hemi]

I just called Rogers and this is what they're offering me:

200 minutes
8pm evenings
call display
2 yr contract
$20/month
Motorola V300 for $80 -OR- V551 for $150
$35 admin fee waived

or I could just renew my current plan and get the same prices on the phones

My current plan is:

150 minutes
7pm evenings
$20/month

150 is fine for me so I guess I'll just renew

But I just wanted to know if there's anything better I could get...I've been a Rogers customer for 5+ years and always paid on time. I'm currently NOT on a contract.

Any help will be greatly appreciated!

Also, which phone is a better deal? V300 for $80 or V551 for $150?

[QBert]

I just called Rogers and this is what they're offering me:
...
But I just wanted to know if there's anything better I could get...I've been a Rogers customer for 5+ years and always paid on time. I'm currently NOT on a contract.

Any help will be greatly appreciated!


Mint posted above saying that they managed to get a free phone (not sure about the model) + a free year of service with that. I think it's on the previous page if you're interested.

[belfour]

I also just called Rogers...told them about the Telus 1 year plan

Current plan:
Canada One Rate plan 150 mins per month (includes local and long d)
$30/month.. no voice mail, call waiting, forwarding..


Now (After my second call -within 2 hours!) :
-3 year contract- ** First Year Free :D **
-($45/month after 1st year - able to change to $20/month or anything else)
-700 minutes anytime
-Unlimited evening/weekend (8pm - 8am)
-Free Call Display, waiting, forwarding
-Long D add on ($.15 / min) for $4.00 / month
-$35 system access fee wavied
-free shipping
-free phone Sony T637
-still pay $6.95 +$.50
-so monthly rate should be only $13.17 / month for 1st year


First call gave me:.
.... $20 /month , 200 minutes, unlimited evening/weekend (8pm-8am)
....3 year contract, free T637, no $35 system access waived, no free .....shipping, no free voicemail, no free long d,




Thank you everyone @ RFD!!!

[HowEver]

Did they ask you for employee info related to your company?

The reason I ask is that I worked for the Ministry of Transportation when I signed my contract but am currently unemployed.

I would like to sign a new contract as mine is almost over - but don't want them to find out that I'm no longer working for the Ministry of Transportation. Will they ask?

My plan is currently: $23 + SAF and other fees, 200 daytime, free eves/wknds, call display, voicemail, 10cents LD to Canada and US

When you get to the end of your contract, you don't have to sign a new one. You just go "month-to-month." It doesn't get you a free phone or free year or whatever, but no one asks you to provide documentation either.

[mookieflookie]

When you get to the end of your contract, you don't have to sign a new one. You just go "month-to-month." It doesn't get you a free phone or free year or whatever, but no one asks you to provide documentation either.

Yes, I'm aware of that. Thanks for your response. ;)

However, my question is still unanswered.

[426Hemi]

Mint posted above saying that they managed to get a free phone (not sure about the model) + a free year of service with that. I think it's on the previous page if you're interested.

i know about that telus plan, but i'm looking for something cheap, like $20 or $25

[HowEver]

Yes, I'm aware of that. Thanks for your response. ;)

However, my question is still unanswered.

Okay, here you go: they might ask, they might not. It depends who you talk to. I think they might not. You can strategize for this before calling.

[i-o_o-i]

I also just called Rogers...told them about the Telus 1 year plan

Current plan:
Canada One Rate plan 150 mins per month (includes local and long d)
$35/month.. no voice mail, call waiting, forwarding..


Now (After my second call -within 2 hours!) :
-3 year contract- ** First Year Free :D **
-($45/month after 1st year - able to change to $20/month or anything else)
-700 minutes anytime
-Unlimited evening/weekend (8pm - 8am)
-Free Call Display, waiting, forwarding
-Long D add on ($.15 / min) for $4.00 / month
-$35 system access fee wavied
-free shipping
-free phone Sony T637
-still pay $6.95 +$.50
-so monthly rate should be only $13.17 / month for 1st year


First call gave me:.
.... $20 /month , 200 minutes, unlimited evening/weekend (8pm-8am)
....3 year contract, free T637, no $35 system access waived, no free .....shipping, no free voicemail, no free long d,




Thank you everyone @ RFD!!!
Have you been with Rogers for a few years? Because I called and they couldn't offer me the free phone. They did offer me that $20/month and I took it but didn't offer me the 1 year free for that plan or any plan with that at all because I had to be with Rogers for like 2yrs. or something.

[Mint]

i know about that telus plan, but i'm looking for something cheap, like $20 or $25

Hey 426, if you go for the $45/month plan with 1-year free, you can downgrade to the $20/month afterwards. So you never pay the $45/month :D



Did they ask you for employee info related to your company?
The reason I ask is that I worked for the Ministry of Transportation when I signed my contract but am currently unemployed.

I would like to sign a new contract as mine is almost over - but don't want them to find out that I'm no longer working for the Ministry of Transportation. Will they ask?

My plan is currently: $23 + SAF and other fees, 200 daytime, free eves/wknds, call display, voicemail, 10cents LD to Canada and US

When I called in for friend who was on a corp plan, to switch him over to the 1year-free deal, they didn't ask for any company info. They only ask for the typical information(name and postal code)

[belfour]

Yeah, I been with Rogers for at least 3 years.. i think my contract (of 2 years) expired about a year ago..

My plan was actually $30/month - Canadain One Rate 150 Plan

[i-o_o-i]

Btw, T637 is a soild phone, hope it will last longer than my C333. hehe

Sony Ericsson phones in general don't last very long, if you want a solid phone your best bet is a Nokia one because those phones can take lots of hits and still it would be fine. I used to have a T610 and within half a year the original SE battery died on me, my friend has an older SE phone and after a few months of getting it the phone wasn't working, my other friend had a sony ericsson phone and it also broke but she was able to get hers covered by warranty still most SE phones only last like half a year.

[Bindy]

Sony Ericsson in general don't last very long, if you want a solid phone your best bet is a Nokia one because those phones can take lots of hits and still it would be fine.

Regarding Sony Ericsson phones... I just received my T637 a couple days ago and I'm getting pretty crappy battery performance...

The battery (which was fully charged less than 24 hours ago) is more than half dead after 2 hours of usage. The specs on the Sony website state 14 hours of talk time.

Anyone else having the same problem?

[weedb0y]

Battery is 4 hrs talk time on SET637. The TFT screen drains it. But SE phones are solid in my experience!

[weedb0y]

Sony Ericsson phones in general don't last very long, if you want a solid phone your best bet is a Nokia one because those phones can take lots of hits and still it would be fine. I used to have a T610 and within half a year the original SE battery died on me, my friend has an older SE phone and after a few months of getting it the phone wasn't working, my other friend had a sony ericsson phone and it also broke but she was able to get hers covered by warranty still most SE phones only last like half a year.


I find that really hard to believe. Most of the dealers use SE phones as their preferred phones and on top I've had 3 friends who are avid SE fans. I am personally using a SE phone now but I am comming from a long line of Motos and Nokias. SE and Nokias are really good phones.

[Bindy]

Battery is 4 hrs talk time on SET637. The TFT screen drains it. But SE phones are solid in my experience!

I spoke with a Rogers CSR a couple days ago and she told me that the talk time is 14 hours on the T637... a bunch of websites on the net say the same thing. It seems like a 'bit' of an overestimate though...

[weedb0y]

thats what the experience is. It is not 14 hours. They are using the same specs as the T616 which used the CSTN screen (lower drainage of power). Eitherway, you can always send it in for service for this 'reason' after few months to get your phone upto date!
lol

How you liking the Bluetooth? I just got a HS-820 for it!

[camy47]

Well...I went ahead and renewed my contract and am now kinda regreting it!!!

One of the phones I ordered was a Motorola T720...DO NOT BUY THIS PHONE!!! I've had it less than a week...and accidentally dropped it yesterday and it broke! I took it to a Rogers store and the guy basically said that the T720 was a piece of crap and that I'd wasted my money. (Not exactly what I want to hear 5 days after buying it!!!)

I called Rogers and had a VERY bad customer service experience. They wouldn't do anything about it...wouldn't let me speak with a manager and so on! I talked with 5 CSR's and you know what was amazing...each one had the EXACT same thing to say (Good scripting ;) ). EVERY CSR happened to have a T720 that they had never had problems with and each one tried to tell me the definition of fact vs. opinion. I have to admit it was quite amusing by the time I got to the 5th CSR and knew exactly what they were going to say. After 3hrs. of phone calls I finally got a nice CSR who was willing to help me! All I wanted was a replacement phone at no charge because in my opinion they sold me a lemon (they wanted to charge me $350 for a new phone unless I was willing to take an older phone and then I'd ONLY have to pay $85). Needless to say that once my term is up I will be leaving Rogers! It's very unfortunate to see that they treat customers of 8yrs this poorly!

In short....if you are going to renew be wary of the T720 and make sure you read ALL contract details!

[426Hemi]

Which of these two phones is better:

Motorola v300 for $80 (http://www.motorola.com/mdirect/hellomoto/experience/v300/flash/v300_full_specs.shtml?)
Motorola v551 for $150 (http://www.motorola.ca/experience/v551/CA/en-ca/V551_full_specs.ASP?)

From what I've read, they're basically the same except:

v300 is tri-band, v551 is quad band
v551 has bluetooth
v551 has EDGE (?)

Should I pay the extra $70 to get the v551, or is the v300 good enough? Also, where can I get the USB cable from for the phones (they use the same type of USB cable)?




Hey 426, if you go for the $45/month plan with 1-year free, you can downgrade to the $20/month afterwards. So you never pay the $45/month :D

Are you sure they'll let me downgrade to the $20/month plan after a year? How long is the contract on that plan?

[HowEver]

Regarding Sony Ericsson phones... I just received my T637 a couple days ago and I'm getting pretty crappy battery performance...

The battery (which was fully charged less than 24 hours ago) is more than half dead after 2 hours of usage. The specs on the Sony website state 14 hours of talk time.

Anyone else having the same problem?

That shouldn't be happening. Call/go to where you bought the phone and complain. If you have no success, call Sony Ericsson. They do not want their phones getting this bad reputation.

[HowEver]

Well...I went ahead and renewed my contract and am now kinda regreting it!!!

One of the phones I ordered was a Motorola T720...DO NOT BUY THIS PHONE!!! I've had it less than a week...and accidentally dropped it yesterday and it broke! I took it to a Rogers store and the guy basically said that the T720 was a piece of crap and that I'd wasted my money. (Not exactly what I want to hear 5 days after buying it!!!)

I called Rogers and had a VERY bad customer service experience. They wouldn't do anything about it...wouldn't let me speak with a manager and so on! I talked with 5 CSR's and you know what was amazing...each one had the EXACT same thing to say (Good scripting ;) ). EVERY CSR happened to have a T720 that they had never had problems with and each one tried to tell me the definition of fact vs. opinion. I have to admit it was quite amusing by the time I got to the 5th CSR and knew exactly what they were going to say. After 3hrs. of phone calls I finally got a nice CSR who was willing to help me! All I wanted was a replacement phone at no charge because in my opinion they sold me a lemon (they wanted to charge me $350 for a new phone unless I was willing to take an older phone and then I'd ONLY have to pay $85). Needless to say that once my term is up I will be leaving Rogers! It's very unfortunate to see that they treat customers of 8yrs this poorly!

In short....if you are going to renew be wary of the T720 and make sure you read ALL contract details!

And... do some research first. The T720 might have been good for people last year or the year before when released, but it is usually worth getting a newer model of phone.

[HowEver]

Which of these two phones is better:

Motorola v300 for $80 (http://www.motorola.com/mdirect/hellomoto/experience/v300/flash/v300_full_specs.shtml?)
Motorola v551 for $150 (http://www.motorola.ca/experience/v551/CA/en-ca/V551_full_specs.ASP?)

From what I've read, they're basically the same except:

v300 is tri-band, v551 is quad band
v551 has bluetooth
v551 has EDGE (?)

Should I pay the extra $70 to get the v551, or is the v300 good enough? Also, where can I get the USB cable from for the phones (they use the same type of USB cable)?





Are you sure they'll let me downgrade to the $20/month plan after a year? How long is the contract on that plan?

Contracts are the duration you have agreed to stay a customer.

Plans are the amount you pay every month.

That said, what Rogers will tell you is that the lower price plan may not be available next year. BUT there will be some other kind of plan available that costs far less, even if not exactly *that* plan.

As long as you don't go below $20, or switch in the next few months (and why if you don't pay that portion for a year?) you are fine. You can also call Rogers and ask.

[aku]

Which of these two phones is better:

Motorola v300 for $80 (http://www.motorola.com/mdirect/hellomoto/experience/v300/flash/v300_full_specs.shtml?)
Motorola v551 for $150 (http://www.motorola.ca/experience/v551/CA/en-ca/V551_full_specs.ASP?)

From what I've read, they're basically the same except:

v300 is tri-band, v551 is quad band
v551 has bluetooth
v551 has EDGE (?)

Should I pay the extra $70 to get the v551, or is the v300 good enough? Also, where can I get the USB cable from for the phones (they use the same type of USB cable)?





Are you sure they'll let me downgrade to the $20/month plan after a year? How long is the contract on that plan?


Yes the v551 is worth the $70 more. Trust me. :)

[Mint]

Are you sure they'll let me downgrade to the $20/month plan after a year? How long is the contract on that plan?

Yep. You might want ask them about it before you switch over and have them put a note in your account saying that you can. Just to be on the safe side. From what i've read here and what the CSR told me, you can definitely switch over after that one year.

[EL820]

Well...I went ahead and renewed my contract and am now kinda regreting it!!!

One of the phones I ordered was a Motorola T720...DO NOT BUY THIS PHONE!!! I've had it less than a week...and accidentally dropped it yesterday and it broke! I took it to a Rogers store and the guy basically said that the T720 was a piece of crap and that I'd wasted my money. (Not exactly what I want to hear 5 days after buying it!!!)

I called Rogers and had a VERY bad customer service experience. They wouldn't do anything about it...wouldn't let me speak with a manager and so on! I talked with 5 CSR's and you know what was amazing...each one had the EXACT same thing to say (Good scripting ;) ). EVERY CSR happened to have a T720 that they had never had problems with and each one tried to tell me the definition of fact vs. opinion. I have to admit it was quite amusing by the time I got to the 5th CSR and knew exactly what they were going to say. After 3hrs. of phone calls I finally got a nice CSR who was willing to help me! All I wanted was a replacement phone at no charge because in my opinion they sold me a lemon (they wanted to charge me $350 for a new phone unless I was willing to take an older phone and then I'd ONLY have to pay $85). Needless to say that once my term is up I will be leaving Rogers! It's very unfortunate to see that they treat customers of 8yrs this poorly!

In short....if you are going to renew be wary of the T720 and make sure you read ALL contract details!

This might sound a bit harsh but...

In all fairness, I don't think Rogers should be the one to blame for your broken phone. You accidently dropped it and it broke, so how is Rogers to blame for this? If you didn't drop your phone, you wouldn't be having this problem.

Also, you made the ultimate decision to purchase/receive the phone for free from Rogers. It might be a POS, but the decision was yours to make...unless Rogers force it upon you.

Botton line, do your research prior to committing and don't blame your own mistakes on others...

Well...I'm happy to hear everything worked out to your satifaction at the end.

BTW, I don't work for Rogers.

Cheers.

[simms]

I am a rogers dealer, I have NEVER seen a plan like this in my life, whom do you work for or would you happen to have the MSD code

I work for the municipal government. It was a corporate deal that was on 2 years ago. How can I find the MSD - I just know on my bills I rack up over 700 minutes daytime and I don't get charged for it.

When did you start working for Rogers? It was a govt deal that worked for doctors, teachers... basically anyone under the govt.

So I guess by everyone's disbelief.. I should keep it huh? I don't know if enhanced VM costs me anything else though..and I don't really use it.

oh... and if you're a dealer.. what phones can I get? my contract expires in 05 and i'd like to get a new phone with my renewal.

[microBe]

One of the phones I ordered was a Motorola T720...DO NOT BUY THIS PHONE!!! I've had it less than a week...and accidentally dropped it yesterday and it broke! I took it to a Rogers store and the guy basically said that the T720 was a piece of crap and that I'd wasted my money. (Not exactly what I want to hear 5 days after buying it!!!)
!

Hehe. This reminds me of some guy who was at a "new owners orientation" at a car dealer a few yrs ago, and he was arguing with the dealership manager in public and demanded to have the hood of his 1-month car replaced because it got stonechips after driving on the highway. :D

[i-o_o-i]

Well...I went ahead and renewed my contract and am now kinda regreting it!!!
One of the phones I ordered was a Motorola T720...DO NOT BUY THIS PHONE!!! I've had it less than a week...and accidentally dropped it yesterday and it broke! I took it to a Rogers store and the guy basically said that the T720 was a piece of crap and that I'd wasted my money. (Not exactly what I want to hear 5 days after buying it!!!)
In short....if you are going to renew be wary of the T720 and make sure you read ALL contract details!
Whyyyyyyyy would you even think about purchasing this two year old model when you can get newer camera phones for the same price. So did you get the phone replaced in the end? Because if you didn't you could tell them that the phone just went dead on you or something and I'm pretty sure they will replace it for you.

[cor]

I called 1-888-936-7283 Cust. Relations and this is what they offered!

700 anytime minutes - $45/month waived for 1 year
Unlimited evenings/weekends 8pm-7am
Call Waiting, Call For. N/A TF
$9 Essential Pack (VM, Caller ID $5 Text Message) 2 months free
$5 credit!
No shipping/Admin fee!
Free Nokia 3220

And, the best part...... they offered the same plan and phone for my husband who was not a Rogers customer, she basically set up 2 accounts under my name!

Yeah, I am happy..... :lol: :lol: :lol:

[chuu]

Thank You RFD!

I called Rogers retention yesterday and said that i was thinking about switching to telus because of their deals. And the guy was like, "so what would you like rogers to do about it?" I was like, "oh oh, he's calling my bluff" :confused: So then i say "i heard that rogers has been matching the offer and i would like then to match the telus 25 max deal, the one where you get 100 min + unlimited free incoming calls. 1000 evening and weekend minutes one year free and all that other good stuff." Once i said that, the guy kinda sounded resigned and just said yes to it. He didn't mention the free phone, so i had to point to it out to him. So i got a T637, couldn't get the admin fee waived though >:(

Now before you say, "you could have gotten the 700 minute plan!"
i know i could have, but i didn't want it...90% of my minutes are taken up by incoming calls anyways so that's covered, and by next January i'll probably forget to call rogers to downgrade and get a whopping huge bill.

Thanks to everyone for your posts on how to get this deal.

[wlee]

Yes the v551 is worth the $70 more. Trust me. :)
definitely, trust us :D

[i-o_o-i]

So, I called Rogers again today and asked them about matching the Telus on year free plans and they told me that I called yyesterday and they already told me that since I am new to Rogers they can't give it to me, they told me that I would've have to be with them for at least a year for them to get the free year so it seems like they left a note under my account saying that I have alrady called to ask about this deal so they can't give it tp me. :o

[djcavalino]

I've decided to call rogers tomorow! ive been their loyal client for 5 years now and i am lookign for the best deal possible.. i am thinking longrun what plans shoudl i get and what fone would u suggest!

Thanks

[simms]

Sorry guys. I just found out my exact plan from rogers..

Corporate Business Plan - $18.00
* 200 Wkday/Unltd Wkend
* Unltd Evenings

Additional Services
* Detailed Billing
* Network Features *
* Text Messaging Pay Per Use
* Exact Pricing
* Cdn Corporate Long Distance - 18c/min
* Canada to US Long Distance
* Enhanced Voicemail
* navigate Mobile Internet

And free 3 way calling/free call waiting during non-daytime hours.

Additional Charges**

* Unltd Evenings - $5.00 - Monthly - STARTS AT 6PM
* 911 Emergency Svc Access Fee - $0.50 - Monthly
* System Access Fee - $6.95 - Monthly

So should I stick with this?

[hilroy]

Sorry guys. I just found out my exact plan from rogers..

Corporate Business Plan - $18.00
* 200 Wkday/Unltd Wkend
* Unltd Evenings

Additional Services
* Detailed Billing
* Network Features *
* Text Messaging Pay Per Use
* Exact Pricing
* Cdn Corporate Long Distance - 18c/min
* Canada to US Long Distance
* Enhanced Voicemail
* navigate Mobile Internet

And free 3 way calling/free call waiting during non-daytime hours.

Additional Charges**

* Unltd Evenings - $5.00 - Monthly - STARTS AT 6PM
* 911 Emergency Svc Access Fee - $0.50 - Monthly
* System Access Fee - $6.95 - Monthly

So should I stick with this?

can't get any better than 200 minutes of exact pricing( per second billing) , v/m. You must work for the government.

[simms]

can't get any better than 200 minutes of exact pricing( per second billing) , v/m. You must work for the government.

Ok, thought so. Going to get a new cell.. I want to get a S710, but what do you think I should pick up when my contract expires?

http://s89227687.onlinehome.us/rogers.JPG

[hoyoto]

Yep. You might want ask them about it before you switch over and have them put a note in your account saying that you can. Just to be on the safe side. From what i've read here and what the CSR told me, you can definitely switch over after that one year.


puting a not is not enough, I record everything that CSR told me :cheesygri

[426Hemi]

how long is this telus deal going to last

[CJJ25]

Sorry guys. I just found out my exact plan from rogers..

Corporate Business Plan - $18.00
* 200 Wkday/Unltd Wkend
* Unltd Evenings

Additional Services
* Detailed Billing
* Network Features *
* Text Messaging Pay Per Use
* Exact Pricing
* Cdn Corporate Long Distance - 18c/min
* Canada to US Long Distance
* Enhanced Voicemail
* navigate Mobile Internet

And free 3 way calling/free call waiting during non-daytime hours.

Additional Charges**

* Unltd Evenings - $5.00 - Monthly - STARTS AT 6PM
* 911 Emergency Svc Access Fee - $0.50 - Monthly
* System Access Fee - $6.95 - Monthly

So should I stick with this?

i really doubt ur 18 plan has unlimited evening. cuz i reacently found out i can get a corp plan under my mom, but it is 18$ 200 mins, free weekend, no unlimited evening. only if u add the $5 they 'll then give u 6pm unlimited.

[Pavel]

Well...I went ahead and renewed my contract and am now kinda regreting it!!!

One of the phones I ordered was a Motorola T720...DO NOT BUY THIS PHONE!!! I've had it less than a week...and accidentally dropped it yesterday and it broke!!

Sorry dude, you broke the phone. Who's to say how hard it fell and on what. My T720 fell a few times too and it didnt break. The plastic casing feels flimsy but is actually quite solid.

[belfour]

426Hemi,

Telus' says sign up before Feb 28.. so I assume that plan will end then..

[simms]

think the SE T637 is any good?

[EL820]

i really doubt ur 18 plan has unlimited evening. cuz i reacently found out i can get a corp plan under my mom, but it is 18$ 200 mins, free weekend, no unlimited evening. only if u add the $5 they 'll then give u 6pm unlimited.

I believe he had the plan for sometime so it's quite possible his $18 plan includes unlimited evenings. My old $20 Bell plan was identical to his $18 plan and it included the unlimited evenings & w/e after 6pm.

The current $18 plan you mentioned is available to most governement and hospital employees.

[HowEver]

i really doubt ur 18 plan has unlimited evening. cuz i reacently found out i can get a corp plan under my mom, but it is 18$ 200 mins, free weekend, no unlimited evening. only if u add the $5 they 'll then give u 6pm unlimited.

He already said that he adds $5 for early evenings. You just have to read until the end of the post.

[426Hemi]

I called 1-888-936-7283 Cust. Relations and this is what they offered!

700 anytime minutes - $45/month waived for 1 year
Unlimited evenings/weekends 8pm-7am
Call Waiting, Call For. N/A TF
$9 Essential Pack (VM, Caller ID $5 Text Message) 2 months free
$5 credit!
No shipping/Admin fee!
Free Nokia 3220

And, the best part...... they offered the same plan and phone for my husband who was not a Rogers customer, she basically set up 2 accounts under my name!

Yeah, I am happy..... :lol: :lol: :lol:

How did you get them to sign you and your husband up for the same deal? I'll probably switch to that same plan, but my sister may want to get it as well...

[enki]

Well...I went ahead and renewed my contract and am now kinda regreting it!!!

One of the phones I ordered was a Motorola T720...DO NOT BUY THIS PHONE!!! I've had it less than a week...and accidentally dropped it yesterday and it broke! I took it to a Rogers store and the guy basically said that the T720 was a piece of crap and that I'd wasted my money. (Not exactly what I want to hear 5 days after buying it!!!)

I called Rogers and had a VERY bad customer service experience. They wouldn't do anything about it...wouldn't let me speak with a manager and so on! I talked with 5 CSR's and you know what was amazing...each one had the EXACT same thing to say (Good scripting ;) ). EVERY CSR happened to have a T720 that they had never had problems with and each one tried to tell me the definition of fact vs. opinion. I have to admit it was quite amusing by the time I got to the 5th CSR and knew exactly what they were going to say. After 3hrs. of phone calls I finally got a nice CSR who was willing to help me! All I wanted was a replacement phone at no charge because in my opinion they sold me a lemon (they wanted to charge me $350 for a new phone unless I was willing to take an older phone and then I'd ONLY have to pay $85). Needless to say that once my term is up I will be leaving Rogers! It's very unfortunate to see that they treat customers of 8yrs this poorly!

In short....if you are going to renew be wary of the T720 and make sure you read ALL contract details!

First of all, I want to say I am in no way pro Rogers, just anti-idiot.

So in saying that, I have a few comments/questions regarding the above quote.

1. Really, read a review, have some knowledge of product quality, or use some common sense when looking to buy anything, it doesn't matter what. If you pick it up and say 'oh' because its so amazingly light, or it looks like you could twist it to pieces in your hand because that 'metal' appearance is just paper thin plastic then think twice about buying it and trying to use it as a basketball.

2. Don't drop your phone, throw it at a dog, or use it in the bathroom. I can stress this more but i really don't think i need to. That information is in the manual under 'If you're ******** don't:' (Page 74 middle) Motorola phones have yet to ship with a force field (as it drains the battery far too quickly) You've used a cell phone for 8 years already...eight years.

3. Don't drop your ipod, your glass of orange juice, your pontiac vibe, your microwave, your toothbrush. Things tend to be affected when they are dropped. If you needed Rogers to explain this to you I hope your parents or guardians feel a deep sense of regret and shame.

4. Doesn't everyone know this phone is garbage? It is garbage. You bought it. People sell garbage all the time. Rogers for instance, in addition to selling crappy phones, sells air. They call it air-time. You buy that too. If you can't sift through the garbage to find something worth buying, i have a lot of things to sell you. We should talk.

5. Don't blame Rogers for your stupid ass dropping your phone. You dropped it. If Mr. Rogers ever takes your phone and lets it slip out of his hand onto the ground, you may call Rogers.

6. Good job calling Rogers 5 times and tying up the phones for everyone else who needs to speak to a Rogers representative for a legitimate/logical reason. I'll remember that next time i'm on hold for an hour.

Overall...tremendous job, i hope you get a great new phone (The motorola c333 is awesome)

[lilazncanadian]

First of all, I want to say I am in no way pro Rogers, just anti-idiot.

So in saying that, I have a few comments/questions regarding the above quote.

2. Don't drop your phone, throw it at a dog, or use it in the bathroom. I can stress this more but i really don't think i need to. That information is in the manual under 'If you're ******** don't:' (Page 74 middle) Motorola phones have yet to ship with a force field (as it drains the battery far too quickly) You've used a cell phone for 8 years already...eight years.

Overall...tremendous job, i hope you get a great new phone (The motorola c333 is awesome)

I absolutely agree with you enki.

I do not have sympathy for people who drop their phones and harass CSRs to get a new phone because they damaged their old one.

I've only had to buy a new phone all out (@ the price u mentioned but overseas) because my old one WAS faulty - oh Motorola C333 I hate you so much.
So unless your phone is dying after 1 call with a bazillion problems, I have no sympathy for those who drop their phones and then demand a new one from Rogers.

camy 47, $350 is about the going price for a new (cheap) phone w/ no contract. The T720 has been out for awhile and there are a tons of reviews for it.
Next time you're looking to buy a new phone... I would highly highly suggest you do some product research before you buy at http://www.howardforums.com
As always, buyer beware.

[cor]

How did you get them to sign you and your husband up for the same deal? I'll probably switch to that same plan, but my sister may want to get it as well...

When I called to sign up for the plan the CSR just stated that I could add another phone to my account if I wanted. At first she said it would be $25 per month and we would share the minutes and she'd give us each a phone for a 3 year contract.

I asked if I could call back so that I could ask my husband what phone he wanted and explain the plan to him. She offered to call me back and when she did she said she had spoken with one of the other reps and they said to offer the same plan to my husband. After 1 year we can join for a family plan or he can get a corporate plan through his job at the university, but for now this is the best plan.

I have been with Rogers since 1998 and have been on month to month with the 40 minute emerg. plan for over 2 years while we used my husband's Telus corporate plan. We are going to cancel the corporate plan with telus as soon as we figure out how much it will cost.

My sister has been with them for the same length of time and she switched her plans over to this plan also, but they offered her the enhanced bundle with Enhanced VM, Caller ID & 75 TM free for 6 months. Maybe she pays her bills more regularly then I do! ;)

If both numbers are on the same account I think they will give both of you the plan. If not, then you could maybe call back on behalf of your sister and see what they say.

Cor

[CJJ25]

He already said that he adds $5 for early evenings. You just have to read until the end of the post.
i noe hehehe.

im just saying mine $18 plan doesnt include unlimited evening at 8, his does...
i think rogers recently revised the plan to make more profits...cuz one rep told me for $18, i can hav unlimited eve starting at 8. but 4 other told me there is no such thing lol...

but ya i still like my plan :D
2 yr contract + free phone -nokia 3220.
can't beat it.
can u ? LOL

[simms]

i noe hehehe.

im just saying mine $18 plan doesnt include unlimited evening at 8, his does...
i think rogers recently revised the plan to make more profits...cuz one rep told me for $18, i can hav unlimited eve starting at 8. but 4 other told me there is no such thing lol...

but ya i still like my plan :D
2 yr contract + free phone -nokia 3220.
can't beat it.
can u ? LOL

I already said that I have a better plan than you.. so I beat it.
As for the phone.. I need to upgrade, so what's on everyone's mind?

I could get a phone now and sell it and buy a nicer phone when it comes out
OR
I could wait until a nicer phone comes out and just buy it then

What do you think?

[Pro]

Anyone know if they are still offering the following:

$25 a month
200 weekday mins
Evenings after 6pm/Weekends FREE
FREE Call display

My girlfriend called about 1 month ago and she was offered a pretyt crappy plan. She has been with Rogers for over 3 years now and the retention plan she got was total BS! I'll have to talk to her to find out exactly what plan she is on now.

TIA

[jon604]

that plan is still avail. for retention customers.. usually 2yrs +.. don't know how long it will last but they said the SE T-637 is still avialble for 3 yrs plan till Feb. 28th. i wonder if there will be more phone price drops before then.




Anyone know if they are still offering the following:

$25 a month
200 weekday mins
Evenings after 6pm/Weekends FREE
FREE Call display

My girlfriend called about 1 month ago and she was offered a pretyt crappy plan. She has been with Rogers for over 3 years now and the retention plan she got was total BS! I'll have to talk to her to find out exactly what plan she is on now.

TIA

[Bordrr]

i noe hehehe.

im just saying mine $18 plan doesnt include unlimited evening at 8, his does...
i think rogers recently revised the plan to make more profits...cuz one rep told me for $18, i can hav unlimited eve starting at 8. but 4 other told me there is no such thing lol...

but ya i still like my plan :D
2 yr contract + free phone -nokia 3220.
can't beat it.
can u ? LOL

When did you get that plan, I would love to get it - free phone w/ 2 years?

[Qwest905]

i got this $25 a month
250 mins
3 years
free evenings and weekends at 6pm
free call display
and 1 year of unlimited local calling on a 3 year term

[HowEver]

Although I believe you would be hard-pressed to do better than some of the retention deals cited in this thread, you may want to hold off until Monday, February 7th, when some unspecified announcement is set to thrill Rogers customers.

See this thread on HowardForums. (http://www.howardforums.com/showthread.php?s=&threadid=558843)

When a slew of Rogers dealers, corporate employees and Rogers store employees agree that something is coming, it may be worth taking a few days to find out what the new deal comprises.

Rogers Centre indeed!

[hoyoto]

i got this $25 a month
250 mins
3 years
free evenings and weekends at 6pm
free call display
and 1 year of unlimited local calling on a 3 year term


call back to see if they can give u first year free. (just pay saf and 911)

[cor]

Ordered on Tuesday, parcels delivered today but missed the driver because we were out!

We might go to the Burnaby centre to pick them up!

Cor

[mrken]

Although I believe you would be hard-pressed to do better than some of the retention deals cited in this thread, you may want to hold off until Monday, February 7th, when some unspecified announcement is set to thrill Rogers customers.

See this thread on HowardForums. (http://www.howardforums.com/showthread.php?s=&threadid=558843)

When a slew of Rogers dealers, corporate employees and Rogers store employees agree that something is coming, it may be worth taking a few days to find out what the new deal comprises.

Rogers Centre indeed!
:eek: It's Chillin from RFD!!!

Did he post something here too?

Never knew he had ties with Mr. Rogers.... :lol: But then he's in Vancouver...

[CJJ25]

I already said that I have a better plan than you.. so I beat it.
As for the phone.. I need to upgrade, so what's on everyone's mind?

I could get a phone now and sell it and buy a nicer phone when it comes out
OR
I could wait until a nicer phone comes out and just buy it then

What do you think?
haha, ya i noe ... :twisted:
howd u find out about the details of ur plan? i did mine over the phone, i only got some main features, nothing specific.

[CJJ25]

When did you get that plan, I would love to get it - free phone w/ 2 years?

hmm...its a corp plan, not everyone can get it. my mom is a nurse thats how i got it :cheesygri are u in relation w/ the government at all? where do u work? go to school? graduated? any of thse might help u save some buck :D
(cuz i noe my uncle graduated from ivey, western, they got some deals for alumini, n my friend who works at macdonalds got some cheap plan too)

[camy47]

Ok people...sorry for posting my opinion!!!

1) All I was saying was that I wasn't very impressed with the Rogers Customer Service...they were extremely rude to me and in my first couple phone calls I was just asking questions!!! As soon as I mentioned damaged phone they started trying to push their 'damaged phone package' without even listening to what I had to say. I was mostly upset with the fact that they would NOT put me through to a supervisor or manager...which in my opinion is crazy! I know I posted that I wanted a phone at no charge...but that was by the time I got to the last CSR...originally all I wanted was a different phone at contract renewal rate. I'm not stupid...I know that dropping the phone was my fault...but when it's only 5 days old I guess you have certain quality standards with any product you buy because unlike Enzi, I do not think a cell phone is comparable to a glass of juice!

2) There is no need to call people ******** on this forum or make insults against them! When people give their experiences of CS on this site I find it valuable before making a purchase...I am sorry if you do not feel the same way.

3) FYI I did read reviews and was not expecting an amazing phone just something basic...however any phone should withstand a few bumps and bruises...it's not like I flung it at a wall!

[camy47]

For those of you still interested....it appears as though the 700 min/$45 deal has been extended. This is the one where you get a $45 credit each month for a year if you renew on a three year contract. My friend called yesterday and they offered it to her. They also clarified that you CAN change your rate plan after the year is up...the contract is just for Rogers service not for any particular plan.

[Deal Devil]

700 min seems a heck of a lot. too much for me:P

Anyways I called Rogers and for extending my contract for about a year and 3 months I got :

$25 a month excluding system access fee etc.

1st year unlimited local callings
after year is up 250 min/month
free evenings after six and weekends free
free call display

oh.....and sincei 'm eligible for a phone upgrade, I can get either a Nokia 3220, Motorola V220 or a Sony Ericcson T637 for zero dollars. BUT there is a $35.00 + tax shipping and handling charge:(
Or I can spend $30.00 more dollars and get a Samsung X426.

Anyways was wondering if anyone could suggest which phone would be the best out of there 4?!??
Thanks

[Mint]

Ok people...sorry for posting my opinion!!!

1) All I was saying was that I wasn't very impressed with the Rogers Customer Service...they were extremely rude to me and in my first couple phone calls I was just asking questions!!! As soon as I mentioned damaged phone they started trying to push their 'damaged phone package' without even listening to what I had to say. I was mostly upset with the fact that they would NOT put me through to a supervisor or manager...which in my opinion is crazy! I know I posted that I wanted a phone at no charge...but that was by the time I got to the last CSR...originally all I wanted was a different phone at contract renewal rate. I'm not stupid...I know that dropping the phone was my fault...but when it's only 5 days old I guess you have certain quality standards with any product you buy because unlike Enzi, I do not think a cell phone is comparable to a glass of juice!

2) There is no need to call people ******** on this forum or make insults against them! When people give their experiences of CS on this site I find it valuable before making a purchase...I am sorry if you do not feel the same way.

3) FYI I did read reviews and was not expecting an amazing phone just something basic...however any phone should withstand a few bumps and bruises...it's not like I flung it at a wall!

Well put Camy47. I was gonna back your side, but i didnt get around to posting :D

[Deal Devil]

Well I went for the Sony Ericsson T637.
They were supposed to charge $35 admin fee or whateva.
The rep. was kind enough to cut it 50/50. I only pay $17.50 then.

So after taxes I got the phone for just over $20. Not bad in my opinion.

[belfour]

Got my Sony T637 the other day.

Overall a really nice phone. However the camera isn't that good..


Also, found a site to get themes and ring tones for the phone. (from another forum) http://myt630.lasyk.net/ (Not my website)

[HowEver]

Although I believe you would be hard-pressed to do better than some of the retention deals cited in this thread, you may want to hold off until Monday, February 7th, when some unspecified announcement is set to thrill Rogers customers.

See this thread on HowardForums. (http://www.howardforums.com/showthread.php?s=&threadid=558843)

When a slew of Rogers dealers, corporate employees and Rogers store employees agree that something is coming, it may be worth taking a few days to find out what the new deal comprises.

Rogers Centre indeed!

I'm going to try this one more time since people keep calling Rogers, getting deals and posting here. Try reading the Howardforums thread. I posted there that I'm sick of reading it since dealers and Rogers employees aren't telling anyone yet what the *deal* is, but there is no doubt there is one coming, within a few days, and that it will be substantial.

Isn't it worth waiting a few days??

[c001m4n]

Well I went for the Sony Ericsson T637.
They were supposed to charge $35 admin fee or whateva.
The rep. was kind enough to cut it 50/50. I only pay $17.50 then.

So after taxes I got the phone for just over $20. Not bad in my opinion.

I donno if it's just me but when I received my bill for the second month of free service they credited back $35 to my account.

[i-o_o-i]

I'm going to try this one more time since people keep calling Rogers, getting deals and posting here. Try reading the Howardforums thread. I posted there that I'm sick of reading it since dealers and Rogers employees aren't telling anyone yet what the *deal* is, but there is no doubt there is one coming, within a few days, and that it will be substantial.
Isn't it worth waiting a few days??
Wonder what the secret deal is going to be? Reading the stuff ppl post on the howard forums makes me so anxious to find out what the deals are... Hope there is something good for existing but have only been signed to Rogers for half a year customers...

[jon_chew]

700 min seems a heck of a lot. too much for me:P

Anyways I called Rogers and for extending my contract for about a year and 3 months I got :

$25 a month excluding system access fee etc.

1st year unlimited local callings
after year is up 250 min/month
free evenings after six and weekends free
free call display

oh.....and sincei 'm eligible for a phone upgrade, I can get either a Nokia 3220, Motorola V220 or a Sony Ericcson T637 for zero dollars. BUT there is a $35.00 + tax shipping and handling charge:(
Or I can spend $30.00 more dollars and get a Samsung X426.

Anyways was wondering if anyone could suggest which phone would be the best out of there 4?!??
Thanks


hey deal devil,
that's a REALLY good deal!?!?! how did you get it? and how much did you go on your contract?

i just extended my contract two months ago, and i only got 6 months unlimited!! =( how did you get the full year? and i had to pay 49 for my v220!!!

[simms]

haha, ya i noe ... :twisted:
howd u find out about the details of ur plan? i did mine over the phone, i only got some main features, nothing specific.

www.rogers.com

Customer Service.
Login.
Click under "Your Rogers Services" > Manage My Wireless Services

Your plan is stated. :)

[Fobulous]

Deal devil,
i picked up the t637 with my phone renewal and sold it for $240. Picked up a V600 and i love that phone. My T616 is working fine so no pt to upgrade it yet. also, if you speak nicely with them as per MINT earlier, they CAN waive the $35 shipping upgrade fee. Its ridiculous for them to charge $35 for shipping.

As for the contract, jon you could get more. my contracts 1st year has no service charges. first yr i get 700 mins daytime, unltd after 6 and caller ID incl. if you read thru earlier pages there are some AMAZING deals.

[Fobulous]

OPINIONS ARE WELCOME! and its TRUE Rogers CSR's can be quite rude and very pushy. I was VERY fortunate to get a few nice ones when it mattered most (account renewal time).

agreed that personal attacks are not necessary in this forum. dispute the comments, but don't get any deeper than that (though i'm sure in my posts i've called someone a moron once or twice). In the end we're all in this forum just to help one another get hook ups and deals.

Finally some phones simply suck. My old nokia wasn't the best one, buttons didn't go all the way, reception, had to be reset very often etc etc.

let camy air their view. whether you accept it or not is up to you. like anything else, take it with a grain of salt.



Ok people...sorry for posting my opinion!!!

[mk316]

I just got called by rogers CSR for renewing my contract. My original 24 month contract will end in march. Now they want me to renew however I dunno if I wanna get locked in since I got a nice handset and already am on a nice plan. He was warning me that plans can expire is this true because I never heard of it before???? I think it sounds a bit unfair that you always need to be on a contract in order not to have them change prices on you.

[kings]

I think they can change the plan on you if they feel that there is almost no one on it anymore or something when your not on a contract tho....and they have to send you a letter stating that. I could be completely wrong about this, could someone who knows more clarify this, cuz I'm prolly gonna be in a similar situation in september.

Thanks

[Curatio]

He was warning me that plans can expire is this true because I never heard of it before???? I think it sounds a bit unfair that you always need to be on a contract in order not to have them change prices on you.

Plans and pricing are always subject to change if you are not on a contract. That is just a fact of life if you are on month-to-month. I wouldn't say it is unfair. I mean, you want them to not change plans and pricing if you are on a contract, but also if you are NOT on a contract. Then exactly when are they allowed to make changes? :cheesygri

[mk316]

Plans and pricing are always subject to change if you are not on a contract. That is just a fact of life if you are on month-to-month. I wouldn't say it is unfair. I mean, you want them to not change plans and pricing if you are on a contract, but also if you are NOT on a contract. Then exactly when are they allowed to make changes? :cheesygri
If I had to put up with a contract for 2 years and was the only person not allowed to even look at another company I deserve the right to do as I wish after the 2 years are up. Now I called X611 and they said no the plan will never change as long as you stay on it and don't change it yourself. This is how some people have corporate plans as well as other plans that are still charging by the second!!! I think the guy that called just wanted to sare me into extending the contract. They offer nothing good to extend so don't extend unless you call for retention deals. All they offered when they called was 50 min bonus on every month if you sign 2 year or 50 off a phone price and other garbage in case anyone wanted to know.

[HowEver]

Plans and pricing are always subject to change if you are not on a contract. That is just a fact of life if you are on month-to-month. I wouldn't say it is unfair. I mean, you want them to not change plans and pricing if you are on a contract, but also if you are NOT on a contract. Then exactly when are they allowed to make changes? :cheesygri

My corporate plan, which bills by the second, was obtained in 1997.

In case you are wondering, I did not sign an 8 year contract.

After my contract expired, certain changes were made: I was given 400 free first incoming minutes. I was given free enhanced voicemail. I was given free detailed billing.

Last year, I was given a free v60i--no contract or contract extension.

My monthly fee is exactly the same as when I started, as are my monthly credits.

That's all I can think of for the moment.

They don't change your plan once your contract has expired without your agreement.

[426Hemi]

I just called in and updated my old plan to this one:

700 min/month
8pm evenings
Motorola v551 for $129
$35 admin fee waived

$45/month ~ waived for one year
3 year contract

Thanks guys! :lol:

[gilboman]

My corporate plan, which bills by the second, was obtained in 1997.

In case you are wondering, I did not sign an 8 year contract.

After my contract expired, certain changes were made: I was given 400 free first incoming minutes. I was given free enhanced voicemail. I was given free detailed billing.

Last year, I was given a free v60i--no contract or contract extension.

My monthly fee is exactly the same as when I started, as are my monthly credits.

That's all I can think of for the moment.

They don't change your plan once your contract has expired without your agreement.

nobody says that you lose your old price plan once your contract expires. but at the sametime, if they want, they can make modifications to your plan and just notify you like a month in advance. They dont need your agreement if they want to change your price plan b/c you dont have anything to argue or complain about since you dont have any agreement with them that your price plan will be preserved.

[Geese_Howard]

got my sis a solid plan

Nokia 6820 for 100
no $35 fee
1st year unlim local calling
$25 a month, 250 mins during day + unlim evg and weekends starting @ 6 free callid

+ A $5 credit EACH month for the entire term so I get the early evg and weekend plan @ $20

[cko64]

I just called in and updated my old plan to this one:

700 min/month
8pm evenings
Motorola v551 for $129
$35 admin fee waived

$45/month ~ waived for one year
3 year contract

Thanks guys! :lol:
I got the same plan except :

V551 for $49 plus $41.50 waived from my last month bill because I complainted about my bill was too high (?), but the CSR just wouldn't waive the $35 admin fee.

[426Hemi]

I got the same plan except :

V551 for $49 plus $41.50 waived from my last month bill because I complainted about my bill was too high (?), but the CSR just wouldn't waive the $35 admin fee.

How did you get the v551 for $49????

[HowEver]

nobody says that you lose your old price plan once your contract expires. but at the sametime, if they want, they can make modifications to your plan and just notify you like a month in advance. They dont need your agreement if they want to change your price plan b/c you dont have anything to argue or complain about since you dont have any agreement with them that your price plan will be preserved.

This is simply not true, and never has been.

The only time they make changes to accounts without you agreeing after is when you agree before.

I got a 12 month 25-minute daytime bonus for signing up for online (detailed) billing. It expired 3 years later. I called to complain and got another year. I called after that and couldn't get it re-instated.

But they can't change your plan, or modify it--or rather, they simply don't.

[EL820]

How did you get the v551 for $49????

He had to pay the $35 shipping fee, essentially the v551 cost him $84 which is still a good deal.

It was offered to me for $99 with no shipping fee.

[cko64]

He had to pay the $35 shipping fee, essentially the v551 cost him $84 which is still a good deal.

It was offered to me for $99 with no shipping fee.

The CSR also credited me $41.50 for such a pain in the butt :cheesygri

[newfbc]

got my sis a solid plan

Nokia 6820 for 100
no $35 fee
1st year unlim local calling
$25 a month, 250 mins during day + unlim evg and weekends starting @ 6 free callid

+ A $5 credit EACH month for the entire term so I get the early evg and weekend plan @ $20


How and where did you get this plan?

[chuu]

can anyone tell me how long it took them to get their phone after they made the arrangements? i called last monday(9 days ago) and chose the T637 and it's still not here, and i live right in the GTA.

[belfour]

Ordered mine on Monday Jan 31. Got my T637 on Thursday Feb 3.

The CSR said they just got stock on Jan 31 so I was able to get one right away.


I guess u also ordered on the same day as me... so u should of got it. Try calling them back.

[thailion]

Finally bit the bullet and called Rogers... I've been on a corporate plan for the past year and a half with:
-150 minutes
-Free w/e and after 6
-For $20 a month... not the greatest plan out there, but better than most non-RFDers

With a 3 yr contract extension, I got:
-250 minutes
-Free w/e and after 6
-Free caller ID
-Free SGH-E316 (a sick, sick phone)

It was alot easier than I thought it would be.

[HowEver]

How and where did you get this plan?

Check post 1268 in this thread. This may give him an edge!

Previous post by way of explanation (http://forums.redflagdeals.com/showthread.php?p=1294786#post1294786)

[CJJ25]

This is simply not true, and never has been.

The only time they make changes to accounts without you agreeing after is when you agree before.

I got a 12 month 25-minute daytime bonus for signing up for online (detailed) billing. It expired 3 years later. I called to complain and got another year. I called after that and couldn't get it re-instated.

But they can't change your plan, or modify it--or rather, they simply don't.
so if my contract expires, i hav the same rate w/o a commitment?
is it better to bragain to get a contract extension thou?

[HowEver]

so if my contract expires, i hav the same rate w/o a commitment?
is it better to bragain to get a contract extension thou?

Yes, if you can get a better deal.

No, if you cannot.

That was easy.

Okay, seriously, if you *add* features or privileges and/or reduce your monthly fee, then sure. Otherwise, after your contract ends, go "month-to-month." The benefit there is you can cancel on 30 days' notice.

[CJJ25]

do u think i can get more bargain power at the end of my contract if my mom is w/ rogers paygo?

[HowEver]

If you mean by "w/ rogers paygo" that she is Mrs. Ted Roges, then yes.

Otherwise, note that Rogers doesn't make much money off of paygo customers, so no.

Nor do you get much bargaining power as a low monthly fee customer, or a relatively new customer. You might have noticed that the retention deals in this thread are offered to customers who have been with Rogers for a minimum duration. Or perhaps you didn't.

[CJJ25]

If you mean by "w/ rogers paygo" that she is Mrs. Ted Roges, then yes.

Otherwise, note that Rogers doesn't make much money off of paygo customers, so no.

Nor do you get much bargaining power as a low monthly fee customer, or a relatively new customer. You might have noticed that the retention deals in this thread are offered to customers who have been with Rogers for a minimum duration. Or perhaps you didn't.

HAHA i like that. nah that means i would be old...oh i mean like after 2 years which my contract expires. i dont hav really low fee...35 after tax a month? but ya its a corp plan so they r not making much off me :D

[nameht]

ok so i am currently on a rogers family plan
40$ for the first phone
+2 other phones at 20$
+SAF

it includes unlimited calling between phones
350minutes (i think)
unlmited after 8

ive been on this plan for about 1year + couple months

if i do call rogers..is there a telus plan i should refer to? i really would like to get a better deal

thanks

[Hut]

Is Rogers still offering a free SE T637?

What other phones are they currently offering for FREE on this retention plan?

[mrken]

From this thread, it has been mentioned that you only get one year of free service with the $45 plan. Seems good.

But how about when you are at the second year? Do they automatically switch you to the $20 plan with 200 minutes and 8PM evening and weekends? Or does one have to call Rogers? If so, is it possible that they offer you a plan inferior to the current $20 plan, since one has already signed onto the contract?

[champ91]

oh no...this thread has returned....again...

[HowEver]

From this thread, it has been mentioned that you only get one year of free service with the $45 plan. Seems good.

But how about when you are at the second year? Do they automatically switch you to the $20 plan with 200 minutes and 8PM evening and weekends? Or does one have to call Rogers? If so, is it possible that they offer you a plan inferior to the current $20 plan, since one has already signed onto the contract?

Look at the plans they offer now. Choose one. Call them in a year and if they have something like it, switch. If you need a massive amount of airtime, though, stay on the $45 plan. You choose. You call.

But since Telus isn't likely to lay down and die, there could be a new save plan then. Who knows? Perhaps the challenge will be Virgin. If you need the phone anyways, how can you lose?

[jon604]

I've called today and they once again screwed me. They told me they were out of t-637 even though they extended that promo till end of Feb (jan 31 last day)... so no more will be offered for free...they saw i called in too many times and the guy was annoyed. He offered me an E316 so I took it. We will see if I'll get it. They won't even give me 1 yr free airtime let alone 1 yr for free as with the Telus Max25 plan.




Is Rogers still offering a free SE T637?

What other phones are they currently offering for FREE on this retention plan?

[Hut]

E316 for FREE? That's really good. :D


I've called today and they once again screwed me. They told me they were out of t-637 even though they extended that promo till end of Feb (jan 31 last day)... so no more will be offered for free...they saw i called in too many times and the guy was annoyed. He offered me an E316 so I took it. We will see if I'll get it. They won't even give me 1 yr free airtime let alone 1 yr for free as with the Telus Max25 plan.

[kiasu]

I've called today and they once again screwed me. They told me they were out of t-637 even though they extended that promo till end of Feb (jan 31 last day)... so no more will be offered for free...they saw i called in too many times and the guy was annoyed. He offered me an E316 so I took it. We will see if I'll get it. They won't even give me 1 yr free airtime let alone 1 yr for free as with the Telus Max25 plan.

I called yesterday and the freaking CSR tried to give me those cheap phone for $9.99 after $50 MIR with another 3 yrs contracts. Is this truth? I am going to call again today to get free phone..damn.. With Rogers for like 8yrs and they are not offering any for me.. :mad:

Any other way to get it pls feel free to post. I will try call the Customer Relation later and see what happen..

Appreciate and cheers

[HowEver]

I called yesterday and the freaking CSR tried to give me those cheap phone for $9.99 after $50 MIR with another 3 yrs contracts. Is this truth? I am going to call again today to get free phone..damn.. With Rogers for like 8yrs and they are not offering any for me.. :mad:

Any other way to get it pls feel free to post. I will try call the Customer Relation later and see what happen..

Appreciate and cheers


Were you really, really nice? Did you call the right number the first time?

Rogers has been giving you service for 8 years. They don't owe you any more. Unless your account exceeds $200 per month, it is unlikely most of the time you will get anything for free.

But lately as this thread shows, something is going on and they *are* giving stuff away. But sometimes the more expensive stuff costs more--but try buying it somewhere else and then tell us you aren't getting a deal.

At this point it is difficult to say "Read the thread" but for them as wants to save a few dollars, it couldn't hurt. But I'll save you 20 pages right here: Call back, and call back again, and call the right number the first time. But be nice.

Oh, also, sometimes the free phone is free for a reason. Why not pay for one that is worth something?

[kiasu]

At this point it is difficult to say "Read the thread" but for them as wants to save a few dollars, it couldn't hurt. But I'll save you 20 pages right here: Call back, and call back again, and call the right number the first time. But be nice.

Oh, also, sometimes the free phone is free for a reason. Why not pay for one that is worth something?

What's the number do you guys call? Thx

[Mint]

Were you really, really nice? Did you call the right number the first time?

Rogers has been giving you service for 8 years. They don't owe you any more. Unless your account exceeds $200 per month, it is unlikely most of the time you will get anything for free.


I think it goes more on the line of, you have been giving them business for 8 years, and you should be entitled to something for being a loyal customer.
Did you go to cust service first? Thats prob why they only offered you the $9.99. I dont think they have much power to do much with your account.

When you call up customer relations, try to use that to your adv. Say something like "i just called yesterday and the best they could do was offer me the $9.99 plan. So i'm considering cancelling and switching to Telus since they are offering 1 free year/1 free phone."
Try to say it in a tone of just informing the CSR, and not in a "threatening or complaining" tone.

By then, she should be offering you some deals. Most likely the 1 year unlmited talk. Don't take that one and ask if they can offer you 1 year free. Mention again how Telus is 1 year free and offering a free phone.

As However just mentioned, if you really want to get in on the deal, you should read the entired thread. Lot of good tips that will help you during the bargaining :D

GL

[kiasu]

Great...thx Mint & However....appreciate.. :D

[HowEver]

Mint said it better than I did.

[weedb0y]

I also hear about 1500 minutes daytime vs 700 renewal as well!

[Ducky]

i signed a new 3 year contract back just this past november...

i called them today about telus deal...

they won't give me free calling for a year cuz that only applies to more expensive plans (telus has two promotions; my plan is $25/month)

they won't give me a free phone cuz i just got a new phone in november

they won't give me $20/month instead cuz it's for ppl who been with rogers a LONG time..

so all i got out of the phone call is....unlimited talk for a year.

oh well, better than nothing.

[kiasu]

All right..I just called up..here's the deal:
-Free one of this phone E316, V220, Nokia3220..which phone is better?
-First year unlimited local calling
-200m weekday free
-Unlimited weeknight (8pm to7am) and weekend
-Caller ID
-3 years contract
-Need to pay the $35 one time, anyway to waive it or pay half?

So basically the price plan gonna be similar what I am paying now:
Plan - $20
VM - $5
Service - $6.95
911 - 50cent
===========
Totally around $37 include tax

[Beradon]

All right..I just called up..here's the deal:
-Free one of this phone E316, V220, Nokia3220..which phone is better?the e316 and nokia 3220 is much better than the v220. the nokia has the advantage if you want to use the phone overseas.


-Unlimited weeknight (8pm to7am) and weekend

So basically the price plan gonna be similar what I am paying now:
Plan - $20
VM - $5
Service - $6.95
911 - $50
===========
Totally around $37 include taxthe price is good but not great. ask them to throw in either the VM or unlimited weeknights starting at 6pm.

[aku]

I also hear about 1500 minutes daytime vs 700 renewal as well!

Only in Alberta in BC, I believe.

[HowEver]

All right..I just called up..here's the deal:
-Free one of this phone E316, V220, Nokia3220..which phone is better?
-First year unlimited local calling
-200m weekday free
-Unlimited weeknight (8pm to7am) and weekend
-Caller ID
-3 years contract
-Need to pay the $35 one time, anyway to waive it or pay half?

So basically the price plan gonna be similar what I am paying now:
Plan - $20
VM - $5
Service - $6.95
911 - $50
===========
Totally around $37 include tax

Most expensive 911 service ever!

[Mint]

All right..I just called up..here's the deal:
-Free one of this phone E316, V220, Nokia3220..which phone is better?
-First year unlimited local calling
-200m weekday free
-Unlimited weeknight (8pm to7am) and weekend
-Caller ID
-3 years contract
-Need to pay the $35 one time, anyway to waive it or pay half?

So basically the price plan gonna be similar what I am paying now:
Plan - $20
VM - $5
Service - $6.95
911 - $50
===========
Totally around $37 include tax
wow, theyre offering the e316 now? going by resale value, the e316 has the highest value.

[mrken]

Look at the plans they offer now. Choose one. Call them in a year and if they have something like it, switch. If you need a massive amount of airtime, though, stay on the $45 plan. You choose. You call.

But since Telus isn't likely to lay down and die, there could be a new save plan then. Who knows? Perhaps the challenge will be Virgin. If you need the phone anyways, how can you lose?
Thanks for the information.

So if Rogers does not offer the $20 plan with 200 daytime minutes next year, I would have to pay for one of their inferior plans and be stuck with them for another two years? (assuming I sign a three year contract.)

As for the phones, the two viable choices would be the Nokia 3220 and the Samsung E316. The Samsung has more than double the amount of radiation than that of the Nokia...
And the Samsung doesn't have a speakerphone either.... But then the flip feature is so enticing....

How long of a voice memo can the two phones record, assuming both of the phone's memories are emptied?

Also, does the E316 really include the propreitory headset, as mentioned in the CNET review?

I didn't like the SE from the start, so I am not complaining that it is OOS. :cheesygri


BTW, here are the CNET reviews of both phones by the same reviewer:
http://reviews.cnet.com/Nokia_3220/4505-6454_7-31236430.html
http://reviews.cnet.com/Samsung_SGH-E316/4505-6454_7-30973718.html

[vybe232]

:confused: I called them about this plan and they said that they could give me the plan as you mentioned but not give me 1 yr of free calling....

so i ended up going with the 45 dollar plan 700 mins weekday and unlimited evenings and wknds after 8.
but the first yr, is free as long as i stick to the minutes of the plan above. i would just pay SAF and 911. he threw in 1 yr of call display as well.
after the free year is over i can switch to any other plan or stick with the 45$ plan. voicemail is 5 bucks extra.

but he would not ive me 1 yr free with the 20 $ plan...was i lied to? :)

i also got a free nokia phone... :confused:



All right..I just called up..here's the deal:
-Free one of this phone E316, V220, Nokia3220..which phone is better?
-First year unlimited local calling
-200m weekday free
-Unlimited weeknight (8pm to7am) and weekend
-Caller ID
-3 years contract
-Need to pay the $35 one time, anyway to waive it or pay half?

So basically the price plan gonna be similar what I am paying now:
Plan - $20
VM - $5
Service - $6.95
911 - 50cent
===========
Totally around $37 include tax

[kiasu]

:confused: I called them about this plan and they said that they could give me the plan as you mentioned but not give me 1 yr of free calling....


but he would not ive me 1 yr free with the 20 $ plan...was i lied to? :)

i also got a free nokia phone... :confused:

May be I am with the $19.95 plan for like 7yrs?

Anyway, got the deal I mentioned before with E316 free phone. They wouldn't throw the free VM or Unlimited starts from 6pm for me :mad: Another thing is the phone is NOT tri-band >:(

Oh well...overall is ok...at least I dont have to pay $$$ for the phone and get 1 yr free unlimited local calling..no complaint :lol:

[tchai]

Just signed my dad up for this

MSD Code: NJ3P (Employee Purchase Plan)
FREE Phone:
Nokia 3220
Plan Details:
$20/month
200 minutes /month
Unlimited Weeknights starting at 8pm
Unlimited Weekends
FREE Monthly Service FEE for 3 months
Unlimited local calling for 6 months
FREE Call Display, Text Messaging, Voicemail Bundle for 2months
Unlimited Local Text Messaging for 2 months
Charges: $35 Activation Fee


Wonder if this was a good deal.

I know I can get the 1175 Plan if I called customer Relations (1-888-936-7283). Not sure they will give me that plan since I just signed up yesterday for this phone. According to the guy in the store, that plan is already gone... long gone. What a liar !
Will try to call Customer Relations maybe tmrw.






Cheers,
Terence

[rockthecasbah]

So I am guessing that this does not apply to the folks on the family plan? I've read about 10 pages back on this thread (it's so long) and I'v seen the question posed, however not answered.

on a related note, i've been on this family plan for almost 2 years (full contract) come Oct 2005. Is it possible to get a new phone and better plan (perhaps similar to this telus matching plan), before my contract is up? We've been using the exact same phones since we signed on to Rogers.

[cor]

So I am guessing that this does not apply to the folks on the family plan? I've read about 10 pages back on this thread (it's so long) and I'v seen the question posed, however not answered.

on a related note, i've been on this family plan for almost 2 years (full contract) come Oct 2005. Is it possible to get a new phone and better plan (perhaps similar to this telus matching plan), before my contract is up? We've been using the exact same phones since we signed on to Rogers.

If you have the family plan, you can split the plan to be separate but still billed under the same account. So each number would have it's own monthly minutes. Each number can sign up for the $25 or $45 plan and have no service fee for 1 year. My sister did this with her family plan. She was offered the Nokia 3220, the Moto V221 or the Sony T637. Same as me. She was also offered the Moto V300 for $49 and she took that for her number and took a free Moto T720 for her husband. She didn't want to pay for his phone. Her family plan contract was up in Aug or Sept 2006 so she resigned for another 3 years.

From what you have described, you have a good chance of getting the same deal. The only thing is, my sister lost the free calling between the numbers. But they each have 700 daytime minutes and ultd even/week. so they don't anticipate going over that.

Good luck!

Cor

[HamsterGirl35]

So, do they get to keep their free monthly call display???

Btw, if the contract ends sometime in OCt 2005, wouldn't they say no and wanted you to wait til Oct 2005 before you can do something?


If you have the family plan, you can split the plan to be separate but still billed under the same account. So each number would have it's own monthly minutes. Each number can sign up for the $25 or $45 plan and have no service fee for 1 year. My sister did this with her family plan. She was offered the Nokia 3220, the Moto V221 or the Sony T637. Same as me. She was also offered the Moto V300 for $49 and she took that for her number and took a free Moto T720 for her husband. She didn't want to pay for his phone. Her family plan contract was up in Aug or Sept 2006 so she resigned for another 3 years.

From what you have described, you have a good chance of getting the same deal. The only thing is, my sister lost the free calling between the numbers. But they each have 700 daytime minutes and ultd even/week. so they don't anticipate going over that.

Good luck!

Cor

[apparitions]

Hehe hear this one all the time on the radio

[tchai]

Got this today in the morning at 9am. I was greeted by a nice lady.

I had a 2 year contract in June 2004. I had about another 1.5 years to go. But the lady (her name is Min or something) at Rogers Relations (1-888-936-7283) was kind enough to offer me the following plan (looks like the 1175 plan) when I said my phone was dying out, dropping calls. I also said that my Nokia 3595 wasn't a good phone and I needed a new phone. I'll just quit (and pay $200) and go over to Telus for their 1 year FREE plan.

Here is what I got.


FREE Phone:
Nokia 3220 (3 year contract)
Plan:
$20/month
250 weekday minutes /month
Unlimited weeknights starting at 8pm
Unlimited weekends
FREE Call Display

* No $35 admin FEE
*Unlimited calling for 12 months

Options:
Sony Ericsson Z500 for $79
Sony Ericsson T637 for $120

Unlimited Weekday starting from 6pm for $5 more




Do you think the above is a better plan than the one below? It looks like the 1340 plan.

FREE Phone:
Sony Ericsson T637 or MotorolaV220 or Samsung E316 (3 year contract)
Plan:
$45 / month
700 Day time minutes / month
Unlimited Weekday starting from 8pm
Unlimited Weekends
FREE Call Display

* No $35 admin FEE
* FREE 1 year Monthly Service FEE

Options:
Unlimited Weekday starting from 6pm for $5 more





Cheers,
Terence

[Jeff146]

The T237 costs more than the T637

LOL

[apparitions]

wow that's pretty cool

[rvs007]

the e316 and nokia 3220 is much better than the v220. the nokia has the advantage if you want to use the phone overseas.


The V220 should have an advantage over the Nokia because it's a Quad-band phone. The Nokia is only a tri-band phone.

rvs007

[Jeff146]

V220 has no advantage if you asked the many customers that complained about it

[$uperman]

Is this deal still on?
This thread is ancient!!!
Do i have to be a Rogers customer? I've never had a cell phone before.

My university is offering me the following deal:

25/moth
100 weekdy
1000 evening & weekend (start at 9)
1000 rogers to rogers
call display
voicemail
call waiting, forwarding
conference
busy.no asnwer transfer

I don't know anything about cell phone plans. Is that deal any good or can i get better?

Thanks so much for the help.

[Jeff146]

Which university are you going to and where can I get it?

[Beradon]

The V220 should have an advantage over the Nokia because it's a Quad-band phone. The Nokia is only a tri-band phone.

rvs007yeah but the v220 has many complaints. Not only in quality but the screen is one of the smallest I've seen. If rogers included the v300 then for sure it'll be better than the e316 and 3220.

[Mellow]

anyone know if the deal is still on from the first post,.. didnt feel like reading all these pagers . or is there a better deal i call in for ???

[cor]

;)
So, do they get to keep their free monthly call display???

Btw, if the contract ends sometime in OCt 2005, wouldn't they say no and wanted you to wait til Oct 2005 before you can do something?

My sister was allowed to keep the free Call display. Well, it is a $5 credit applied to her account. She got the $12 Essentials pack for free for 6 months, then after that it will be only $7. They only offered me 2 months free, even when I called back to say my sister got 6 months free. I think she paid her bill on time more often than I did ;) because I have been with them longer.

I think the point is that customers are saying they are willing to pay the cancellation fee and go to Telus and not wait for the end of their contracts because that is a better deal than what Rogers *might* offer later.

When my contract was up 2 years ago, I was offered basically nothing to sign on again so I stayed month-to-month.

Cor

[$uperman]

Which university are you going to and where can I get it?

I go to McMaster and call Tom at 1.877.856.8567.

So is it a good deal or can i get a better one?

[jon604]

hey Mint,
I've tried and tried.. they won't give me a yr free when tried to match the telus plan.. the best was one yr unlimited calling and they didn't even give me that when I called again. So inconsisitant there. I think they logged me calling so many times they were annoyed so I only got 6 months unlimited calling. I only agreed cus the e316 seems like a real good deal for free. It used to cost more than the v551. I thought it was a mistake since the free phone used to be the x426. i hear it's as good or better then the v551 if you don't are about bluetooth and other features you don't use.



I think it goes more on the line of, you have been giving them business for 8 years, and you should be entitled to something for being a loyal customer.
Did you go to cust service first? Thats prob why they only offered you the $9.99. I dont think they have much power to do much with your account.

When you call up customer relations, try to use that to your adv. Say something like "i just called yesterday and the best they could do was offer me the $9.99 plan. So i'm considering cancelling and switching to Telus since they are offering 1 free year/1 free phone."
Try to say it in a tone of just informing the CSR, and not in a "threatening or complaining" tone.

By then, she should be offering you some deals. Most likely the 1 year unlmited talk. Don't take that one and ask if they can offer you 1 year free. Mention again how Telus is 1 year free and offering a free phone.

As However just mentioned, if you really want to get in on the deal, you should read the entired thread. Lot of good tips that will help you during the bargaining :D

GL

[Geese_Howard]

with these plans starting at 8 u guys hink 1 year from now they might cancel the plan thus making it impossible to get the early evgs and weekends?

[HowEver]

Sure if they want you to switch to Telus then.

[rvs007]

yeah but the v220 has many complaints. Not only in quality but the screen is one of the smallest I've seen. If rogers included the v300 then for sure it'll be better than the e316 and 3220.

I was only referring to the advantage of using the phone overseas (as the first poster claimed the Nokia would be better when using overseas)... since the V220 is a quad-band, it would have an advantage of being used virtually anywhere.

rvs007

[tchai]

True.....
A QUAD band is always the best way to go if you travel a lot

The Mot V220 certainly has this advantage over all the other phones.
Not that I am a big fan of its skimpy camera.... but it would be useful on your trips too :D

[kiasu]

True.....
A QUAD band is always the best way to go if you travel a lot

The Mot V220 certainly has this advantage over all the other phones.
Not that I am a big fan of its skimpy camera.... but it would be useful on your trips too :D

True but is okie since I will get another new phone during trip back to ASIA this summer... :D Wondering when will Rogers launch 3G here..

[426Hemi]

Hmany of you guys here have bought the v551 for less then $129 from Rogers? I know 2 people here got it for $49 and $99. I told the CSR that some other people got the phone for $99, and she said the only way they can give me that price is if they can see the account from that person (i.e. she needs they're phone number)...can anyone help me out here?

[darkness]

heys guys... just to let you guys know.. I was talking to Rogers and I was asking them about the V600 and they said that it is going to be taken off the market. They still sell it but they going to discontinue the V600 after they sell them all. Does anyone know why?

[rvs007]

heys guys... just to let you guys know.. I was talking to Rogers and I was asking them about the V600 and they said that it is going to be taken off the market. They still sell it but they going to discontinue the V600 after they sell them all. Does anyone know why?

Because Motorola came out with the V620 and V551.

rvs007

[cl8ter]

I got offered the $45 plan with first year free (matched Telus) and free phone. Just need to somehow get the call display for free.

Those of you who got the $45 plan with Free Call Display and waived $35 admin fee. Please PM me. I would like to know the CSR you talked to. So, my CSR can get free call display.

[QtBeBe_Angel]

I got free caller ID but for only tha first year. It took me 45 mins complain to customer rep.

[cl8ter]

Do you know the name of the CSR you talked to? Even first year free is good enough for me.

[cko64]

Hmany of you guys here have bought the v551 for less then $129 from Rogers? I know 2 people here got it for $49 and $99. I told the CSR that some other people got the phone for $99, and she said the only way they can give me that price is if they can see the account from that person (i.e. she needs they're phone number)...can anyone help me out here?
I got the V551 for $49. But I don't know if I feel comfortable to give you my account number or cell number. I've stirred enough sh*t that Rogers may want to ban me for life. LOL.

[Pavel]

I got the V551 for $49. .

I'd like to know the particulars of how you got the V551 for $49? How much do or did you spend each month on extra minutes, your plan specifics, when was your last hardware upgrade, etc.

[tchai]

True but is okie since I will get another new phone during trip back to ASIA this summer... :D Wondering when will Rogers launch 3G here..



Think Bell beat Rogers to 3G
Read this

http://216.123.50.132/update/up462.html#BELL%20PLANS%203G%20WIRELESS%20SERVICE

<b> "will support wireless data speeds up to 2.4 Mbps. " </b>

[isthatallugot]

thats a really good plan. my corp plan with rogers is pretty mcuh that but for $20 but my evenings r at 8pm. if u can get this, thats a great deal

[cko64]

I'd like to know the particulars of how you got the V551 for $49? How much do or did you spend each month on extra minutes, your plan specifics, when was your last hardware upgrade, etc.
Initially I was on a 2 years plan with 6 more months to go with Rogers. I threathened to break the contract and went with Telus. So, the CSR transferred me to the "Specialist". This Specialist offered to match Telus' one year free with three years plan; waived $41.50 from my last invoice; plus the V551 for $99. But I must pay for $35 admin./shipping fee. I declined and said I needed to sleep on it.

Next day, I called back and said I would accept if Rogers would reduced the V551 to $49. After some bargaining, I got what I wanted.

As I mentioned, I was with Rogers for one and a half years. I guess I was qualified for a hardware upgrade. I was on a $45/month plan. But because I was pissed off by Rogers, I switched to the $20/month plan last month which was not adequate for my usage. So, my last month bill was $72. That's why the CSR waived the $41.50 because she realized I did it in despite and thus she was willing to credit me back for that amount.

[jon604]

i've got so many phone from Rogers during the last few months.. v220, v300, v551, tried the t-637 and now just got the e316 for free. I've signed for 3 yrs so that's the last they will hear from me for a while.
The e316 is the best so far from all their phones (except the V3) if you don't need all the stuff that the v551 offers. Even though its a fem phone, it is small and light with a color display on outside so u can take pics of yourself without opening it.
I wonder why these phones are free when they cost more than the v551 a month ago. There must be a new model to replace it soon with bluetooth or Rogers ordered too many. They don't have the SE t-637 anymore for free but i'm glad i held out for the e316. What do you guys think?
They t-637 was supposed to be extended for free till end of Feb. but they ran out.

[Pavel]

Next day, I called back and said I would accept if Rogers would reduced the V551 to $49. After some bargaining, I got what I wanted.

CKO64, that's really good. Perhaps you can start up a subthread on "bargaining techniques to use on Rogers". :-0

[kiasu]

[QUOTE=jon604]i've got so many phone from Rogers during the last few months.. v220, v300, v551, QUOTE]

Wow...you got those for free? How did you get it? Just call again? May b I should call again after 3 or 4 months to get another new phone? :twisted: Havent got my E316 yet...still waiting..how long does it take to deliver?

[cko64]

i've got so many phone from Rogers during the last few months.. v220, v300, v551, tried the t-637 and now just got the e316 for free. I've signed for 3 yrs so that's the last they will hear from me for a while.
The e316 is the best so far from all their phones (except the V3) if you don't need all the stuff that the v551 offers. Even though its a fem phone, it is small and light with a color display on outside so u can take pics of yourself without opening it.
I wonder why these phones are free when they cost more than the v551 a month ago. There must be a new model to replace it soon with bluetooth or Rogers ordered too many. They don't have the SE t-637 anymore for free but i'm glad i held out for the e316. What do you guys think?
They t-637 was supposed to be extended for free till end of Feb. but they ran out.
You prefer e316 over V551? I was offered the e316 for free, but not V551. I was charged $50 for V551. But after trying out both phones, I settled with the V551 even if I have to pay extra.

[tchai]

Looks like I got screwed over when I got my $20 for 250 weekday minutes + FREE Nokia 3220 + FREE Call Display + Unl. Wkends + Unl Wknights from 8pm.

I was told no $35 admin free.
Just got my phone in the mail by Purolator. Guess what ? The $35 admin fee showed up !

Not sure if calling will get me anything...... Cause they might just say no. Don't think they will actually get the tape recording of my conversation the day I got the $20/250 deal. :mad:

[tchai]

Guess I can't really call up Rogers cause I got a great deal for the Nokia 3220

I was on a 2 year contract with another 1.5 years to go. Guess the CSR didn't check my account throughly....

Better keep quiet and swallow that $35 admin fee :(

[simms]

Hey guys,

I need your advice. I called up Relations today and I got the following offer:

$25/month -- 3 years
unlimited incoming calls anytime
100 daytime outbound calls (until 9)
1000 nighttime outbound calls
1st year free service
choice of nokia 3220, e316 or v220.

- OR -

$23/month (corp plan) -- 2 years
unlimited nights starting at 6pm and weekends
200 daytime
enhanced VM
call display
18c/min long distance coast2coast
free 3way/call waiting during unlimited periods
possible discounted phone (not free though)

which one should I get?
If I get the 25/month, which phone should I get? Probably would want to sell it off to get a T637.

Don't forget #1 I don't have to pay for a whole YEAR.

I use 700-1000 minutes a month and rarely go over my 200 daytime. I use maybe about 150 daytime a month.

[vicntc]

After reading much of the discussion here, I decided to call Rogers and see what they would do. Sure enough, the lady I spoke to was very familiar with the Telus package (must get a lot of calls). Here's what we discussed:

$45/mo
1yr Free (pay SAF and taxes)
700 weekday min
Eve/Wkend free after 8pm
Originally: Free phone like Nokia 3220, Motorola v220 or Samsung E310
$35 one time fee/shipping charge.

We discussed my phone requirements at length since I currently have a Nokia 6310i. I said I'd like to keep my peripherals and Bluetooth if I could. She then offered to reduce the 6820 from $99/3yr to $49/3yr.

I'll probably call back tomorrow or Monday and see if I can get the $35 waived or pay the $35 and get free VM and Caller ID.

I did try for a Treo or Blackberry but they wouldn't budge on price without a guaranteed data plan. Other than that, I'd say the above is a good deal no?

[vanisland]

Looks like I got screwed over when I got my $20 for 250 weekday minutes + FREE Nokia 3220 + FREE Call Display + Unl. Wkends + Unl Wknights from 8pm.

I was told no $35 admin free.
Just got my phone in the mail by Purolator. Guess what ? The $35 admin fee showed up !

Not sure if calling will get me anything...... Cause they might just say no. Don't think they will actually get the tape recording of my conversation the day I got the $20/250 deal. :mad:

You should call, they do keep logs of your calls, especially if you can tell them what day you call and got this offer. I upgraded two phones to the V300 and he said he would waive the activation fee and when the bill came one phone was free and one had the $35 charge. I called them up and they promptly reversed it.

[Buck Khaki]

I was told no $35 admin free.
Just got my phone in the mail by Purolator. Guess what ? The $35 admin fee showed up !


Are you sure you didn't also get an off-setting $35 credit? I think the admin fee usually shows up on your bill as a charge but then there is a credit to off-set it. If not, then definately call to complain. Hopefully, the waived admin fee was noted on your account. Good luck!

[mk316]

Here's the deal I got.
3 year contract
250 daytime
even+weekend at 6
Call Display
6 months unlimited calling
they offered free V220, Samsung e316 and a nokia. But you'd still have to pay a $35 admin fee. I wanted the Sony Ericsson Z500A. Soo I asked for it and was offered that phone for $39 after the credits and no charge for admin so the $35 is gone.

All this for $25 a month. And I got to keep a $5 credit that I get every month so it will be $20 a month. I think this deal is just unbeatable. I doubt anyone would be able to score the $5 credit but I think the rest of it is possible to get by calling. I did not argue long or anything. I just said to her what I wanted and got it. I hope no one starts asking for my # in order to match my deal cuz that ain't happening.

[Haris]

how many times can u upgrade ur phone within a 2 year period.. i have upgraded like 6 months ago... i have had rogers for 2 1/2 years now.. can i upgrade my phone again...if i stay with my same plan and recommit???

[osc]

I got pretty much the same deal...

3 year contract
$25/month w/ first Year unlimited calling
250 weekday minutes
Weeknights (after 6pm) and Weekends free
Free Samsung e316 phone (had a choice from the other phones as well)
First month free (since they could not waive the admin fee)

[cko64]

Why don't you guys insist on one year free, rather than one year unlimited calls? You still have to pay the base $25 or whatever with unlimited calls. The one year free comes with 700 minutes weekdays, free weekends and evenings at no cost except $6.95 system access fee (ripoff!) and $0.25 411.

[EL820]

Why don't you guys insist on one year free, rather than one year unlimited calls? You still have to pay the base $25 or whatever with unlimited calls. The one year free comes with 700 minutes weekdays, free weekends and evenings at no cost except $6.95 system access fee (ripoff!) and $0.25 411.

Some people might not need the 700 minutes, and they want certainty with their plans. They'll know exactly what their plans will be like in years 2 & 3. With the $45 plan, you can downgrade to a lower plan but what will you get for $20 or $25 a year from now?...time will tell.

[zedge]

I am so glad I stumbled across this post.

I had 5 months left on my Rogers cohtract, and a well used Nokia 3595. I wanted a new phone so bad.

Well I called Rogers and spoke with Ida. Explained that I was thinking about taking up Telus's offer for a free camera phone and 1 year free on a 3 year contract. Well she matched it, plus my shiney new Samsung e316 is in the mail.
woot!

I just have to pay $35.00 fee.

Thanks everyone. :)

[cko64]

Some people might not need the 700 minutes, and they want certainty with their plans. They'll know exactly what their plans will be like in years 2 & 3. With the $45 plan, you can downgrade to a lower plan but what will you get for $20 or $25 a year from now?...time will tell.
Huh? People don't need 700 minutes, but better off with unlimited minutes? So, better off to pay $25 to get unlimited since 700 minutes was too much minutes? What??? Come again?

After a year, I'll sign up for $25 plan if I wish. It will be identical $25 plan from Rogers. You think my $25 plan will be different from you?

The bottom line is why pay $25 for unlimited minutes when 700 minutes plus free weekends and evevnings will do. Look, Telus has this one year free plan until end of February and Rogers will match it, so why not take advantage of it?

If you don't ask, you won't get it. They will only offer you unlimited calls with $25/month plan. You have to quote Telus' plan in order to make it free.

[HamsterGirl35]

does anyone have this deal with the existing family plan ?Help help help......

[Mint]

I think there was a post a couple of pages back saying the person switched their family plans to regular, and then got the deal for each line.

[HamsterGirl35]

Thanks, I was hoping to keep the same family plan and also take advantage of the 1 yr srv fee free plan (and free phones) FOR BOTH PHONES.....

BTW, out of the flip phones offered, which ones are the top 3 or top 2?

One more question, when does this 1 yr free srv fee plan end ?


I think there was a post a couple of pages back saying the person switched their family plans to regular, and then got the deal for each line.

[cl8ter]

The one year free should end by Feb. 28th. Assuming Telus does not extend their offer.

[HamsterGirl35]

did I meet a tough Rogers CSR or what?
Told her about the Telus plan, she told me they only offer unlimited call free NOT free monthly srv ; and told me I have to WAIT til end of my contract before I am eligible for HARDWARE UPGRADE......gees.....
What should I do? Hmm.....will I have problem if I try later.... :(( Not happy now...... :cry:

[jay_bionic]

I just got the Samsung E316 for free as well as free shipping. I wanted to know whether the Nokia 6820 would be better than the Samsung E316 or not, assuming that I'm getting one of them for free? Thanks for the feedback.

[krippkr0n]

OK i jsut called Rogers and it was like going to war.
I asked for the $25 plan with 250 daytime unlimited even/weekends after 6pm
call display and free incomings, new phone with no $35 admin/setup fees. And of course the 1st yr plan's fee waived. The lady said i have two options i can that exact plan i want but she can only do unlimited calls for 1st yr not the fees waived. OR i can choose to have the 1st waived but only get 100 days 1000 for even/weekends. and unlimited incoming. Call display.

How did everyone asked for their 1st waived but still have have the 250 days and unlimited even/weekends +call display. Thats all i want. :confused:

And i cant get SE 637 either, is $149 now (she claims)

[Shak]

OK i jsut called Rogers and it was like going to war.
I asked for the $25 plan with 250 daytime unlimited even/weekends after 6pm
call display and free incomings, new phone with no $35 admin/setup fees. And of course the 1st yr plan's fee waived. The lady said i have two options i can that exact plan i want but she can only do unlimited calls for 1st yr not the fees waived. OR i can choose to have the 1st waived but only get 100 days 1000 for even/weekends. and unlimited incoming. Call display.

How did everyone asked for their 1st waived but still have have the 250 days and unlimited even/weekends +call display. Thats all i want. :confused:

And i cant get SE 637 either, is $149 now (she claims)

That sounds like something I'd want. Any idea what the plan # is?

[HamsterGirl35]

For some reason, the lady at retention program IS not be able to give me
Free admin fee ($35) and no call display free......

She kept insisting ppl who got these for free ARE errors and should be notified to her manager.......she asked me for my friend's number in order to rectify the acct......... gees......

She also insisted that it's ending Feb. 28th.....(threatening voice)

She did noted what she's offering me in my acct.....
I might have to call back later to check with another rentention rep..... hopefully I can get what I want.....soon.......

I mean I was being nice and everything....telling her about my planning to go to Telus......

[HowEver]

Are you absolutely sure you were speaking with a retentions rep and not a regular customer service person?

It may well be that the waived MSF is gone; plans change from day to day. And there is no guarantee that a plan you hear about will be offered to you, or to anyone else. A lot depends on your account detials, how much you spend, if you have ever been late with a payment, how long your tenure with Rogers has been--and sometimes you just get lucky, or unlucky.

That said, listen carefully, and once you get resistance, you remember that the stove is on, or you have to pick up your laundry--must go now!

And call back another time. If you learn nothing from this thread....

Also, cutomer retention is trained to deal with educated customers: if they figure out that you know exactly what you are looking for, they may give you nothing. Assume they have read this thread. Now act like *you* haven't read it.

[HamsterGirl35]

Yes,coz I phone the retention number (toll free)
and also the rep said to ask to transfer next time from CS to Retention dept if I want the plan we've discussed

Well......I may try again tomorrow or so just to see if I get any luck.....

Thanks


Are you absolutely sure you were speaking with a retentions rep and not a regular customer service person?

It may well be that the waived MSF is gone; plans change from day to day. And there is no guarantee that a plan you hear about will be offered to you, or to anyone else. A lot depends on your account detials, how much you spend, if you have ever been late with a payment, how long your tenure with Rogers has been--and sometimes you just get lucky, or unlucky.

That said, listen carefully, and once you get resistance, you remember that the stove is on, or you have to pick up your laundry--must go now!

And call back another time. If you learn nothing from this thread....

Also, cutomer retention is trained to deal with educated customers: if they figure out that you know exactly what you are looking for, they may give you nothing. Assume they have read this thread. Now act like *you* haven't read it.

[HamsterGirl35]

Does anyone know if we can DOWNGRADE the plan of $45 (1 year free) after the first year's expiration??

Still can't get them to give me Call Display & SAF for free..... :(

[Mint]

Yep, Admin fee waived and call display is not included in the deal. But some people were lucky enough to get it. I think its nigh-impossible to get the SAF off.

You can switch plans after that 1st year to something cheaper. possibly the $20 retention plan.


For some reason, the lady at retention program IS not be able to give me
Free admin fee ($35) and no call display free......

She kept insisting ppl who got these for free ARE errors and should be notified to her manager.......she asked me for my friend's number in order to rectify the acct......... gees......

She also insisted that it's ending Feb. 28th.....(threatening voice)

She did noted what she's offering me in my acct.....
I might have to call back later to check with another rentention rep..... hopefully I can get what I want.....soon.......

I mean I was being nice and everything....telling her about my planning to go to Telus......

[cl8ter]

If you want to get $35 Admin fee waive, try calling during the daytime. You just might get a CSR who's willing to waive it.

This one year free service deal is ending by the 28th because that is when Telus' deal ends. Rogers would have no reason to offer one year free service by then.

[HamsterGirl35]

Hm.....guess I am just not lucky enough.....

I remember someone said about the $20 retention plan....but, I don't want to loo back to all these useful threads again....(i've been thru like 3 times in the past....)

I might try again (3rd time) tomorrow or Thursday.......I shouldn't be calling them too frequent ...(two times today already.....one in the afternoon, one in the evening)


Yep, Admin fee waived and call display is not included in the deal. But some people were lucky enough to get it. I think its nigh-impossible to get the SAF off.

You can switch plans after that 1st year to something cheaper. possibly the $20 retention plan.

[nano]

is there a specific number you call to get these reps?

[DragonZealot]

Does anyone know if we can DOWNGRADE the plan of $45 (1 year free) after the first year's expiration??

Still can't get them to give me Call Display & SAF for free..... :(

If you current plan is less than $45 you can switch back to your current plan after the first year's expiration.

[HowEver]

If you want to get $35 Admin fee waive, try calling during the daytime. You just might get a CSR who's willing to waive it.

This one year free service deal is ending by the 28th because that is when Telus' deal ends. Rogers would have no reason to offer one year free service by then.

True but the Telus plan has 'ended' 3 times and so has Rogers'.

[HamsterGirl35]

So, if currently it's family plan, do I divide the fee into 2 in order to see if it's less than $45?

How trus is this about switching back to current plan after first year's expiration? In that case, who do I talk to? (retention dept???)


If you current plan is less than $45 you can switch back to your current plan after the first year's expiration.

[dealers]

I called ths morning and found out the same offers most of you got.

Right now, I am uisng cor-op plan with $23/mth - 200m - unlimited E/W 6pm

They offer me $45/mth - free for the first year, and they said that if the corp-plan is still on, I could go back to the cor-plan.

So, now basically, I only paln SAF+911 for one year, around $89.40.

Then switch back to my original plan.

1) Can anybody verify this for me?

2) Also, if they give you either $25/mth or $45/mth for free, why could anybody want to go for $25/mth if you can lower your plan after a year?

[simms]

I called ths morning and found out the same offers most of you got.

Right now, I am uisng cor-op plan with $23/mth - 200m - unlimited E/W 6pm

They offer me $45/mth - free for the first year, and they said that if the corp-plan is still on, I could go back to the cor-plan.

So, now basically, I only paln SAF+911 for one year, around $89.40.

Then switch back to my original plan.

1) Can anybody verify this for me?

2) Also, if they give you either $25/mth or $45/mth for free, why could anybody want to go for $25/mth if you can lower your plan after a year?


I have the exact same thing.

DO NOT SWITCH. THEY WILL NOT OFFER THE $23/mth corp plan again. I was going to get 1 year free but it does NOT make sense.

If you take the $25/yr first year free, it comes to about $17/mo (average of 3 years). BUT, don't forget you have Enhanced VM and Call Display etc.. so add on about $9 to it and you end up paying MORE per month than with the corporate...($17+9=$26) vs $23 with the corporate.

[dealers]

I see what you mean, here are my questions:

1) For the $25/mth - 3 year contract with 1st yr free, does it come with VM (I am not talking about Enhanced VM) - just regular VM?

2) The Rep told me that I can switch it back, b/c the corp plan has been here for a long time and the rep told me it will be sure to be around after 1 year. Why they will not offer the $23/mth to me again? What are the reasons?





I have the exact same thing.

DO NOT SWITCH. THEY WILL NOT OFFER THE $23/mth corp plan again. I was going to get 1 year free but it does NOT make sense.

If you take the $25/yr first year free, it comes to about $17/mo (average of 3 years). BUT, don't forget you have Enhanced VM and Call Display etc.. so add on about $9 to it and you end up paying MORE per month than with the corporate...($17+9=$26) vs $23 with the corporate.

[HowEver]

I have the exact same thing.

DO NOT SWITCH. THEY WILL NOT OFFER THE $23/mth corp plan again. I was going to get 1 year free but it does NOT make sense.

If you take the $25/yr first year free, it comes to about $17/mo (average of 3 years). BUT, don't forget you have Enhanced VM and Call Display etc.. so add on about $9 to it and you end up paying MORE per month than with the corporate...($17+9=$26) vs $23 with the corporate.

What makes you think the corporate plans won't be offered next year?? How badly does Rogers want to lose all of its corporate clientele? It IS true that corporate and other plans can change every day, or even depending on which CSR or retentions rep you speak with. But disappear entirely? Not much chance of that.

While I agree that the first year free thing does not make sense for everybody (as in, if you have an older plan that has per second billing after the first minute, first 400 incoming minutes free, free voicemail or enhanced voicemail, free voice command, etc.) even with lousy daytime minutes you may have a better deal, for SOME people who do not have all of those advantages, or even just one of them, a 700 or 1500 minute plan makes a lot of sense, especially since you can switch down after the first year.

Yes, your exact corporate deal may not be available in one year, or you may no longer qualify (e.g., you work somewhere else or don't work) but you can always switch to a lower cost plan.

Heck, for some people getting a very expensive phone for free now, or for a very reduced price, and getting a free year and NEXT YEAR cancelling and paying $200 (or, maximum, $20 per month remaining) makes a LOT of sense.

[confused]

My corp plan expired last month.. are there any plans similar to corp plans that are available?

I also plan on getting the Motor V3 as well (it's out already)..

[k2pang]

This is what I got

-Free Sony T637
-1 Year Free
-1500/Unlimited Eve/Wkds Plan - $45.00

1500 Weekday Inclusive Minutes

3 year term.

[EL820]

Huh? People don't need 700 minutes, but better off with unlimited minutes? So, better off to pay $25 to get unlimited since 700 minutes was too much minutes? What??? Come again?

No, I'm trying to say that some people might not need or want the $45 plan for the 3 year duration. If they downgrade in the second year, they might not be able to get what they are offered today for $20 or $25. So instead of taking the $45, the free one year MSF and gamble on years 2 & 3, they opt with the certainty of the $20 & $25 plan.

[HamsterGirl35]

Darn.....I just phone in to their retention program dept.....
Why am I so unlucky.... I was so nice to the retention rep but yet, she won't budge for anything....
I swear I remember last night the retention rep told me it's:
$25
250 min daytime
unlimited evenings 6pm-8am
unlimited weekends
Free Call Display
$35 admin fee
1 year MSF free

But when I called in tonight, the retention rep told me it was on note that it's unlimited local call rather than 1 year MSF free......that makes me mad....
(she also said this plan doesn't get 1 year MSF free)

I wan this plan and I want 1 year MSF free NOT Unlimited local call
So disappointed..... :(

What do you think my chance of talking to them tomorrow after 3 phone trial already........
:(

[peachkins]

can someone tell me...

if you are on contract, and you want to change your plan (to a corporate plan) , does rogers charge you? if they do, how much?

[cl8ter]

Darn.....I just phone in to their retention program dept.....
Why am I so unlucky.... I was so nice to the retention rep but yet, she won't budge for anything....
I swear I remember last night the retention rep told me it's:
$25
250 min daytime
unlimited evenings 6pm-8am
unlimited weekends
Free Call Display
$35 admin fee
1 year MSF free

But when I called in tonight, the retention rep told me it was on note that it's unlimited local call rather than 1 year MSF free......that makes me mad....
(she also said this plan doesn't get 1 year MSF free)

I wan this plan and I want 1 year MSF free NOT Unlimited local call
So disappointed..... :(

What do you think my chance of talking to them tomorrow after 3 phone trial already........
:(

You only get 1 year of free service if you choose the $45/month plan, which does not inlcude Call Display. It's hard to get free Call Display with $45 plan. You can always change it to a $20~$25 plan after 1 year. Rogers doesn't give 1 year free of service for the $25 plan.

[kiasu]

anyone know how much for Motorla V3? does Rogers carry?

[rvs007]

anyone know how much for Motorla V3? does Rogers carry?

According to Howardforums, it's $499 on a 3-year contract, $549 on a 2-year contract. This is for new activations. I don't believe it is available on the hardware upgrade program yet.

rvs007

[HowEver]

can someone tell me...

if you are on contract, and you want to change your plan (to a corporate plan) , does rogers charge you? if they do, how much?

It's just a change of plan. They charge you what they charge you every month, nothing extra for making the change. Of course, they'll probably try to sell you stuff, or get you to extend your contract, but that's what should be expected of every large corporation.

[HamsterGirl35]

So, after a year of free service, do we call in to Retention Program or just regular customer service would do the trick?


You only get 1 year of free service if you choose the $45/month plan, which does not inlcude Call Display. It's hard to get free Call Display with $45 plan. You can always change it to a $20~$25 plan after 1 year. Rogers doesn't give 1 year free of service for the $25 plan.

[LegoJones]

Hi I called on Friday and told them I was thinking of changing to Telus because of their 1 year free deal, this is what I got:

I got the $25 plan with 1 year free and a free e316 on a 3 year contract.
I had them waive the $35 admin fee by acting indecisive, the conversation went something like this:

Me "can you waive the admin fee"
Rep "why is Telus going to waive the fee?"
Me "don't know I haven't spoke to Telus yet but when I do I will ask them to waive the fee."
Rep "if I waive the fee will you sign up right now?"
Me ":-)"

[HamsterGirl35]

man....aren't you lucky?

I find the female Retention program reps are tougher on me.......(all 3 of them)


Hi I called on Friday and told them I was thinking of changing to Telus because of their 1 year free deal, this is what I got:

I got the $25 plan with 1 year free and a free e316 on a 3 year contract.
I had them waive the $35 admin fee by acting indecisive, the conversation went something like this:

Me "can you waive the admin fee"
Rep "why is Telus going to waive the fee?"
Me "don't know I haven't spoke to Telus yet but when I do I will ask them to waive the fee."
Rep "if I waive the fee will you sign up right now?"
Me ":-)"

[HamsterGirl35]

Anyone wanna help me with this?
After a year of free service (let's say $45 /month) can we call in to get the $25 retention plan (250 min daytime / free call display / unlimited evenings 6pm-apm / unlimited weekends)??? If so, a year later, do I call in to Customer service OR Rentention Dept?
In that case, are we renewing another plan again or simply downgrading plan?

Thanks a lot


So, after a year of free service, do we call in to Retention Program or just regular customer service would do the trick?

[darkness]

you can always change your plan at anytime. it doesnt matter if your on a contract or not. the contract is simply an agreement that you will continue to use their service. but you can always change your phone or your plan at anytime.

[darkness]

Does anyone know if the v3 is a good phone. becuase i heard that it was bigger than what it looks. is there a good flip phone out there instead of the v551?

[darkness]

has anyone evergot a deal with the rogers to rogers calling in their plan?

[darkness]

??

[darkness]

!!!page 100!!!

[HowEver]

Anyone wanna help me with this?
After a year of free service (let's say $45 /month) can we call in to get the $25 retention plan (250 min daytime / free call display / unlimited evenings 6pm-apm / unlimited weekends)??? If so, a year later, do I call in to Customer service OR Rentention Dept?
In that case, are we renewing another plan again or simply downgrading plan?

Thanks a lot

I thought you (hamstergirl) couldn't get a year free?

Anyways, retentions or CR offers "save" plans--that is Rogers is saving you as a customer, from quitting. (Perhaps after a bunch of calls they figured out you were not quitting?) You call regular customer service or CS after a year to downgrade a plan. Unless you want to quit.

You have a monthly "plan." You have a 1, 2 or 3 year "contract." Plans are not contracts. Contracts get renewed or cancelled. Plans get changed, downgraded, upgraded, etc.

It is unlikely you will get a 3 year contract with 1 year free and then be able to switch to another retention offer after only 1 year. Why? After 1 year you will still have 2 years left on your contract. But you CAN switch to a lower cost plan, I think of a minimum of $20.

Or something like that.

[HamsterGirl35]

What I meant is that the specific $25 retention plan that I wanted a year later, I don't believe customer service is able to get that for me, right? So that means I have to call up Rentetion group? IF so, will I be on new contract?


you can always change your plan at anytime. it doesnt matter if your on a contract or not. the contract is simply an agreement that you will continue to use their service. but you can always change your phone or your plan at anytime.

[JaiJai]

What I meant is that the specific $25 retention plan that I wanted a year later, I don't believe customer service is able to get that for me, right? So that means I have to call up Rentetion group? IF so, will I be on new contract?

If you ar already on a for example 2 year contrace u can jus change the plan without signing again, but if say your are coming up to the 2year mark they might give u a rally nice deal on a plan like this one they will ask u to sign a new one with them

[simms]

What makes you think the corporate plans won't be offered next year??

Yes, your exact corporate deal may not be available in one year, or you may no longer qualify (e.g., you work somewhere else or don't work) but you can always switch to a lower cost plan.

Heck, for some people getting a very expensive phone for free now, or for a very reduced price, and getting a free year and NEXT YEAR cancelling and paying $200 (or, maximum, $20 per month remaining) makes a LOT of sense.

I didn't say that corporate plans are cancelled. I said that specific plan would be (from what the CSR said), so after 1 year I couldn't go back to the plan.

"Very expensive phone for free now, or for a very reduced price, and getting a free year and NEXT YEAR cancelling and paying $200", sure, but that's not my point at all, I was talking about corporate plans.

I'm saying that the $23/mth plan is GOOD beacuse it includes e-VM, CiD, 3way, call fwding, call waiting inclusive.

If you were to get the $25/month plan, even free for one year, that would come to an average cost of $17/mth. ($25 x 24 months for the two years you pay) / 36 months of the 3 year contract = ~$17. And that's just for the basic phone service with no extras. Factor in BASIC VM and caller ID, that's $10 right there, which makes it $17+10 =$27/month. So you are NOT better off in the long run with the 1 year free IF you on are on corporate already.

If you're not on corporate, sure, you can go ahead and abuse the system by getting "Very expensive phone for free now, or for a very reduced price, and getting a free year and NEXT YEAR cancelling and paying $200". Actually it's $20/month, and with 24 unused months, that comes to $480 (unless it's a maximium of $200, but I can't say for sure..)

[HowEver]

Does anyone know if the v3 is a good phone. becuase i heard that it was bigger than what it looks. is there a good flip phone out there instead of the v551?



All will be revealed. (http://www.howardforums.com/showthread.php?s=&threadid=573158)

[HowEver]

I didn't say that corporate plans are cancelled. I said that specific plan would be (from what the CSR said), so after 1 year I couldn't go back to the plan.

"Very expensive phone for free now, or for a very reduced price, and getting a free year and NEXT YEAR cancelling and paying $200", sure, but that's not my point at all, I was talking about corporate plans.

I'm saying that the $23/mth plan is GOOD beacuse it includes e-VM, CiD, 3way, call fwding, call waiting inclusive.

If you were to get the $25/month plan, even free for one year, that would come to an average cost of $17/mth. ($25 x 24 months for the two years you pay) / 36 months of the 3 year contract = ~$17. And that's just for the basic phone service with no extras. Factor in BASIC VM and caller ID, that's $10 right there, which makes it $17+10 =$27/month. So you are NOT better off in the long run with the 1 year free IF you on are on corporate already.

If you're not on corporate, sure, you can go ahead and abuse the system by getting "Very expensive phone for free now, or for a very reduced price, and getting a free year and NEXT YEAR cancelling and paying $200". Actually it's $20/month, and with 24 unused months, that comes to $480 (unless it's a maximium of $200, but I can't say for sure..)

Agreed, corporate plans are good, especially in the long run. But many do not qualify.

Cancellation is $20 per month, maximum $200.

[pandaharo]

has anyone evergot a deal with the rogers to rogers calling in their plan?

I had the student plan for a while and it was free if you call another student with Rogers.

[Thumper]

Ok this is what I got:
$25 retention plan (250 min daytime)
free call display
unlimited evenings 6pm-8am
unlimited weekends
free year unlimited local calling
$35 activation
Upgraded the free phone to a very cool Nokia 6820 with: bluetooth, camera, messaging and flipout keyboard for $149-$75 instant rebate.

Nokia 6820 (http://www.nokia.com/nokia/0,,47814,00.html)

Was probably more an impulse buy, but I got a cheaper plan/year free/more minutes/new cool phone. :cheesygri

[Warrior101]

Hi I just recently got this deal after threatening to leave rogers for telus

129.99 for Motorola V551 phone
activation fee $35 Waived

3 year contract

1st year
-unlimited local calling
-call display, call forward, call conference, call waiting
- $20 dollars

2nd and 3rd year
-unlimited weekends/weeknights starting at 8pm
-200 daytime minutes
-billing by the minute
-call display, call forward, call conference, call waiting
-$20 dollars

add $5 to start unlimited at 6pm.

[HamsterGirl35]

Hey, Thumper,

Can you tell me who you spoke to regarding the
$25 retention plan
free year monthly fee ? (I don't want unlimited local call for a year)

This is the plan I really want, but, they kept telling me it doesn't exists and it's an error....

Help me out pls....


Ok this is what I got:
$25 retention plan (250 min daytime)
free call display
unlimited evenings 6pm-8am
unlimited weekends
free year
$35 activation
Upgraded the free phone to a very cool Nokia 6820 with: bluetooth, camera, messaging and flipout keyboard for $149-$75 instant rebate.

Nokia 6820 (http://www.nokia.com/nokia/0,,47814,00.html)

Was probably more an impulse buy, but I got a cheaper plan/year free/more minutes/new cool phone. :cheesygri

[Thumper]

Hey, Thumper,

Can you tell me who you spoke to regarding the
$25 retention plan
free year monthly fee ? (I don't want unlimited local call for a year)

This is the plan I really want, but, they kept telling me it doesn't exists and it's an error....

Help me out pls....

I am sorry I editted my last post, I got the unlimited local calling for a year. I still have to pay the $6.95+.50 fees. The Rogers rep was Lee (I think) with a very strong French accent(lived in Montreal), he was very helpful and talked very open what he could do and what he had to get approval for. I felt like I was buying a new car again.

[HamsterGirl35]

Thanks Thumper for clarifying this


I am sorry I editted my last post, I got the unlimited local calling for a year. I still have to pay the $6.95+.50 fees. The Rogers rep was Lee (I think) with a very strong French accent(lived in Montreal), he was very helpful and talked very open what he could do and what he had to get approval for. I felt like I was buying a new car again.

[HamsterGirl35]

Hey, what's more true?

My coworker called regarding $45 plan and the rep told her after 1 year, she will have to stay with equal or greater value plan NO DOWNGRADE (called retention dept)

When I called, the rep told me I can downgrade from $45 to $25 a year later IF the plan ($25 retention program: 250 min daytime) still exists

So, which one is right? can we downgrade from $45 to $25 after a year?

This is so confusing.....

[cko64]

...I got the unlimited local calling for a year. I still have to pay the $6.95+.50 fees.
You got both unlimited local calls and free (except $6.95 & 411) first year? I think they only allow one or the other.

I'd be interested to see a scan of your bill.

[simms]

You got both unlimited local calls and free (except $6.95 & 411) first year? I think they only allow one or the other.

I'd be interested to see a scan of your bill.

It is one or the other. He made a typo.

[AEmgee]

I called up wanting a new phone for myself and a new line for the fiancée. I am on the $23 (+ 911 + SAF) Corporate Plan (1175). I've been with Rogers since 1996 and last had a hardware upgrade in March 2003. I got:

[My own line]
V551 $129.99
$35 admin fee waived
6 months unlimited local calls
2 year contract

[The new line]
V300 Free
$35 admin fee waived
6 months unlimited local calls
3 year contract
Same $23 corporate plan

The fellow wouldn't budge on the phone prices because of the underlying corporate plan. I don't think I got that great of a deal but I'm just glad to have two lines on the corporate plan.

[ruwaydr]

I called up wanting a new phone for myself and a new line for the fiancée. I am on the $23 (+ 911 + SAF) Corporate Plan (1175). I've been with Rogers since 1996 and last had a hardware upgrade in March 2003. I got:

[My own line]
V551 $129.99
$35 admin fee waived
6 months unlimited local calls
2 year contract

[The new line]
V300 Free
$35 admin fee waived
6 months unlimited local calls
3 year contract
Same $23 corporate plan

The fellow wouldn't budge on the phone prices because of the underlying corporate plan. I don't think I got that great of a deal but I'm just glad to have two lines on the corporate plan.

I'm on the exact same plan and got the exact same offers as you.

[hoyoto]

Lucky Saturday. here is my story, since I signed my contract for 2 years last Nov, I was on 200 mins free after 6 & weekends. I had 6 months Free services ( only pay SAF and 911) , I have been watching this 1500 plan from begining, since I don't want to waste my 2 months Free credit for Mar and Apr, I have not called tham until this morning, coz the plan will expire on 2.28. This morning, I called at 9AM, the first 5 Reps are not that good, some one told me they can't waive the $35 shipping fee. someone only agree to cut the shipping fee half. Someone doesn't agree to give me first year Free, not even Unlimited. I just told them I would think about it and hung up. Then I just called back right away. For the 6th rep, I got Mike. After I told him the plan details, he said it would be my lucky saturday. There are only 3 phones you can get for free as every knows. He suggested Samsung E 316. And I took it right away. ( attention, you should ask them to waive the shipping fee before they put u on hold and go to set the shippings.)So I ask him to waive the shipping fee. He agreed right away after I asked. and he said he would this exception for me only. So cool. And he said I could change the plan anytime I want.

The plan details

$50 dollar per month,
1500mins daliy, Free after 6 PM &weekend
Free Samsung E316
First year free ( only pay 6.95 SAF & 911fee)
Caller ID, Voice Mail call waiting, forwarding, 3 way calling
$35 shipping fee waived

Everything depents on the rep you got. Hope you get a nice rep. If you don't , just keeping calling as what I did. The 6th one is good.

[CSR]

Do u need that many Minutes?
Lucky Saturday. here is my story, since I signed my contract for 2 years last Nov, I was on 200 mins free after 6 & weekends. I had 6 months Free services ( only pay SAF and 911) , I have been watching this 1500 plan from begining, since I don't want to waste my 2 months Free credit for Mar and Apr, I have not called tham until this morning, coz the plan will expire on 2.28. This morning, I called at 9AM, the first 5 Reps are not that good, some one told me they can't waive the $35 shipping fee. someone only agree to cut the shipping fee half. Someone doesn't agree to give me first year Free, not even Unlimited. I just told them I would think about it and hung up. Then I just called back right away. For the 6th rep, I got Mike. After I told him the plan details, he said it would be my lucky saturday. There are only 3 phones you can get for free as every knows. He suggested Samsung E 316. And I took it right away. ( attention, you should ask them to waive the shipping fee before they put u on hold and go to set the shippings.)So I ask him to waive the shipping fee. He agreed right away after I asked. and he said he would this exception for me only. So cool. And he said I could change the plan anytime I want.

The plan details

$50 dollar per month,
1500mins daliy, Free after 6 PM &weekend
Free Samsung E316
First year free ( only pay 6.95 SAF & 911fee)
Caller ID, Voice Mail call waiting, forwarding, 3 way calling
$35 shipping fee waived

Everything depents on the rep you got. Hope you get a nice rep. If you don't , just keeping calling as what I did. The 6th one is good.

[faibs]

You got both unlimited local calls and free (except $6.95 & 411) first year? I think they only allow one or the other.

I'd be interested to see a scan of your bill.
its not a typo, some of us received both.

[sarkispc]

they wont waive the admin fee

they are giving me 1500 mins, 50 plan, I have two lines so another 50 for that.

1 year free, but no unlimited, 2 samsung e-316 phones.

is this good?

[HamsterGirl35]

Yeah, it's definitely your lucky Saturday........

Wow, I didn't even know they have the $50 (1500 min plan)......
You even got the call display for free.....(**jealous**)
and admin fee waived.......

Lucky you



Lucky Saturday. here is my story, since I signed my contract for 2 years last Nov, I was on 200 mins free after 6 & weekends. I had 6 months Free services ( only pay SAF and 911) , I have been watching this 1500 plan from begining, since I don't want to waste my 2 months Free credit for Mar and Apr, I have not called tham until this morning, coz the plan will expire on 2.28. This morning, I called at 9AM, the first 5 Reps are not that good, some one told me they can't waive the $35 shipping fee. someone only agree to cut the shipping fee half. Someone doesn't agree to give me first year Free, not even Unlimited. I just told them I would think about it and hung up. Then I just called back right away. For the 6th rep, I got Mike. After I told him the plan details, he said it would be my lucky saturday. There are only 3 phones you can get for free as every knows. He suggested Samsung E 316. And I took it right away. ( attention, you should ask them to waive the shipping fee before they put u on hold and go to set the shippings.)So I ask him to waive the shipping fee. He agreed right away after I asked. and he said he would this exception for me only. So cool. And he said I could change the plan anytime I want.

The plan details

$50 dollar per month,
1500mins daliy, Free after 6 PM &weekend
Free Samsung E316
First year free ( only pay 6.95 SAF & 911fee)
Caller ID, Voice Mail call waiting, forwarding, 3 way calling
$35 shipping fee waived

Everything depents on the rep you got. Hope you get a nice rep. If you don't , just keeping calling as what I did. The 6th one is good.

[hoyoto]

its not a typo, some of us received both.

1500 is almost like unlimited for me , :lol:

[cko64]

its not a typo, some of us received both.
Sure, and Rogers gave me a V3 and $100 credits each month. Show me the bill.

[sarkispc]

well they wanted to only credit 45/month, and charge 5 a month for call display extra.

I had 450 minutes shared between one line and another, and 400 incoming free as well.

but I would always use about 1500 minutes and my day time would skyrocket, and I pay about 120 - 150 per bill but I was on per second billing.

How bad is per minute billing, now I will pay 50 on each, and get 45 credit, they said they will cahrge 5 bucks for call display but credit it back.

I had 65 dollar plan plus 10 bucks for hte additional phone, but my bills came up to 150-200 for business..

Please explain so I know I did good or not..

[krippkr0n]

I jsut called rogers and basically asked for whatever hoyoto got and I received all of it but my unlimited nights and weekend starts at 8pm =/.
Still a good deal!


thx for all the tips from this thread, RFD rocks

[freebies_r_us]

if i already signed a 3-year plan and got the V220 but don't like it anymore, is there a way i can get a better phone from Rogers (or pay a little more to upgrade the phone) without having to extend the contract further?

can i just complain that it is a bad phone with bad reception?

[HamsterGirl35]

What happened? Is V220 that bad? Have you tested it?
How bad is the reception?


if i already signed a 3-year plan and got the V220 but don't like it anymore, is there a way i can get a better phone from Rogers (or pay a little more to upgrade the phone) without having to extend the contract further?

can i just complain that it is a bad phone with bad reception?

[xg3]

i did.. called and got z600 for the same price.. paid $20 for the v400.
threaten to cancel my contract.

[jay_bionic]

Lucky Saturday. here is my story, since I signed my contract for 2 years last Nov, I was on 200 mins free after 6 & weekends. I had 6 months Free services ( only pay SAF and 911) , I have been watching this 1500 plan from begining, since I don't want to waste my 2 months Free credit for Mar and Apr, I have not called tham until this morning, coz the plan will expire on 2.28. This morning, I called at 9AM, the first 5 Reps are not that good, some one told me they can't waive the $35 shipping fee. someone only agree to cut the shipping fee half. Someone doesn't agree to give me first year Free, not even Unlimited. I just told them I would think about it and hung up. Then I just called back right away. For the 6th rep, I got Mike. After I told him the plan details, he said it would be my lucky saturday. There are only 3 phones you can get for free as every knows. He suggested Samsung E 316. And I took it right away. ( attention, you should ask them to waive the shipping fee before they put u on hold and go to set the shippings.)So I ask him to waive the shipping fee. He agreed right away after I asked. and he said he would this exception for me only. So cool. And he said I could change the plan anytime I want.

The plan details

$50 dollar per month,
1500mins daliy, Free after 6 PM &weekend
Free Samsung E316
First year free ( only pay 6.95 SAF & 911fee)
Caller ID, Voice Mail call waiting, forwarding, 3 way calling
$35 shipping fee waived

Everything depents on the rep you got. Hope you get a nice rep. If you don't , just keeping calling as what I did. The 6th one is good.
I just called Rogers and they are willing to give me above plan but there is no free caller ID and no voicemail.

[freebies_r_us]

What happened? Is V220 that bad? Have you tested it?
How bad is the reception?


the phone itself isn't that bad in terms of reception, but it's not very sturdy.

and it's got a really plastic-feel to it, and the springs aren't that good when flipping. that's why i would much rather get a different phone. the bad reception is just an excuse i'm using with Rogers

[freebies_r_us]

i did.. called and got z600 for the same price.. paid $20 for the v400.
threaten to cancel my contract.

what did you say when you called? and what does "the same price" mean? that they didn't charge you money for the Z600 and just replaced it?

what's your opinion on the phones? should i get the Z600 for free or pay $20 to get the V400?

thx!

[faibs]

Sure, and Rogers gave me a V3 and $100 credits each month. Show me the bill.
lol nice try, really dont have to prove much to you. Let me tell you how much fun i get out of making stuff up online :confused:
Either way, theres an obvious way to get it. You dont have to be a rocket scientist.

and to the other guy, rogers carries the z500 not z600
and the v300 not the v400

[HamsterGirl35]

ic, so, would any expert on motorola be able to tell me the difference in experience when using T720 vs V220?
(I don't mean in terms of their additional feature like camera) more of experience on the phone itself, like reception, the way you feel about the phone (e.g., fliping is not good with V220 or about the same with T720)



the phone itself isn't that bad in terms of reception, but it's not very sturdy.

and it's got a really plastic-feel to it, and the springs aren't that good when flipping. that's why i would much rather get a different phone. the bad reception is just an excuse i'm using with Rogers

[aquariaguy]

I have the v220. I got it because. a) i can transfer pics/ringtones from phone to computer b) it plays mp3s c) easy to transfer stuff using programs d) small cheap e) i just wanted a ****** camera to take those kodak moments f) good reception in concrete buildings on campus

One thing i hate about it. The earpiece is NOT loud enough. Its like the worst earpiece i've ever hard for a cell phone.

[redflag]

Holy .....!

I wish I could have my $35 shipping waived!

Lucky you!


Lucky Saturday. here is my story, since I signed my contract for 2 years last Nov, I was on 200 mins free after 6 & weekends. I had 6 months Free services ( only pay SAF and 911) , I have been watching this 1500 plan from begining, since I don't want to waste my 2 months Free credit for Mar and Apr, I have not called tham until this morning, coz the plan will expire on 2.28. This morning, I called at 9AM, the first 5 Reps are not that good, some one told me they can't waive the $35 shipping fee. someone only agree to cut the shipping fee half. Someone doesn't agree to give me first year Free, not even Unlimited. I just told them I would think about it and hung up. Then I just called back right away. For the 6th rep, I got Mike. After I told him the plan details, he said it would be my lucky saturday. There are only 3 phones you can get for free as every knows. He suggested Samsung E 316. And I took it right away. ( attention, you should ask them to waive the shipping fee before they put u on hold and go to set the shippings.)So I ask him to waive the shipping fee. He agreed right away after I asked. and he said he would this exception for me only. So cool. And he said I could change the plan anytime I want.

The plan details

$50 dollar per month,
1500mins daliy, Free after 6 PM &weekend
Free Samsung E316
First year free ( only pay 6.95 SAF & 911fee)
Caller ID, Voice Mail call waiting, forwarding, 3 way calling
$35 shipping fee waived

Everything depents on the rep you got. Hope you get a nice rep. If you don't , just keeping calling as what I did. The 6th one is good.

[simms]

I have the v220. I got it because. a) i can transfer pics/ringtones from phone to computer b) it plays mp3s c) easy to transfer stuff using programs d) small cheap e) i just wanted a ****** camera to take those kodak moments f) good reception in concrete buildings on campus

One thing i hate about it. The earpiece is NOT loud enough. Its like the worst earpiece i've ever hard for a cell phone.

a) You pay for the transferring via Rogers network. Expect a nice bill..
b) No, not full MP3s. MP3 Ringtones..
c) I don't know what you mean by this
d) Sure is. Cheap as in cheap quality. Small, I guess so though.
e) I can't complain about that.
f) Depends where you are...

And earpieces are definetely not loud enough.

The freaking 3220 is WAY too loud. Holy crap, I was eating at a restaurant and when that ringtone went off, the whole restaurant was quiet..

[freebies_r_us]

ic, so, would any expert on motorola be able to tell me the difference in experience when using T720 vs V220?
(I don't mean in terms of their additional feature like camera) more of experience on the phone itself, like reception, the way you feel about the phone (e.g., fliping is not good with V220 or about the same with T720)

hands down, the V220 is much better than the T720. the 720 is probably one of the WORST phones ever made by motorola (in my opinion) and i can say that based on personal experience. V220 is decent, but i agree that earpiece is pretty quiet....i just want an even better phone now than the V220

[mrken]

The freaking 3220 is WAY too loud. Holy crap, I was eating at a restaurant and when that ringtone went off, the whole restaurant was quiet..
That's why I like Nokias. :D Their earpiece can act as a speakerphone at the highest volume. You can turn it down though.

I called this afternoon and got the $45 plan with a free Nokia 3220. I don't need all the minutes anyway, but it's one year free. :)

BUT!!! The CSR only told me that there was the $35 fee after she put the order through!!! And she said she can't cancel it. I am probably just going to do a chargeback, since I got the entire phone conversation recorded. :D Or should I call Rogers again first?

[hoyoto]

I jsut called rogers and basically asked for whatever hoyoto got and I received all of it but my unlimited nights and weekend starts at 8pm =/.
Still a good deal!


thx for all the tips from this thread, RFD rocks

my is $50, then it's from 6PM, if you pay 45, it's from 8PM.

Congrat'n . Maybe we all use "kakashi" as our Avatar. lol :lol:

[weedb0y]

Holy .....!

I wish I could have my $35 shipping waived!

Lucky you!


Are you sure Caller ID is inlcuded for whole year or throughout the term?

[hoyoto]

I got a question here.

Which phone is better between Moto V300 and Samsung E316?

I am currently using V300. but the price of V300 is lower than E316 on Rogers Website. So I guess E316 is better than V300, isn't it?

any opinion?

thx in advance

[Shak]

Are you sure Caller ID is inlcuded for whole year or throughout the term?


I called a couple of days ago and got the $25 - 250 minute plan. The rep automatically offered me free call display and i double checked with him to make sure that it was free for the entire length of the contract and not just for a couple of months. $3 a month saved right there :-)




I also picked up a 6820 but not too sure if I got a $75 rebate, I think he gave me a $35 rebate. I'l have to check the bill when the phone comes in next week. He waived the admin charge without me saying too much, then waived the shipping charge after I was acting decisive about the phone. Funny thing is, I wasn't acting...I thought the phone was gonna be $100, not $149, so in that awkward silence when I was deciding what to do, he put me on hold then came back said that he would waive it (special exception only for me... lol)

I have a $50 rebate coupon here good for use with an upgrade or new purchase. What do you think the chances are of them honoring it?

[HamsterGirl35]

Thanks for your opinion....
When you mentioned "earpiece" do you mean earphone or the phone itself?
Does it come with earphone or something?


hands down, the V220 is much better than the T720. the 720 is probably one of the WORST phones ever made by motorola (in my opinion) and i can say that based on personal experience. V220 is decent, but i agree that earpiece is pretty quiet....i just want an even better phone now than the V220

[sarkispc]

I had 450 minutes shared between one line and another, and 400 incoming free as well. I would always use about 1000 - 1500 minutes on each line and my day time minutes would skyrocket, and I was on per second billing.

How bad is per minute billing vs per second billing?

Now I will pay $50 on each line, and get $45 credit, along with an additional charge of $5 for call display but recieve a credit for $5 back.

I had a $65 business plan plus a $10 plan for my other line, both had the 450 minutes shared and first 400 minutes incoming free. But my monthly bills came up to 150-200 anyway because daytime minutes would add up along with the extras. Voicemail, text messaging etc..

So with the 1 year airtime free, 45 bucks being waived, of course I know I will save cause I will have 1500 minutes per line. But when the year is over, $45 + $45 for the other line, plus SAF & 911 for both along with voicemail and text messaging. Am I going to save? Or am I going to pay about the same as I was paying now, but have an advantage with the minutes and save for my first year?

By the way $35 admin fees were not waived, but two E-316 phones were honoured.

If someone can break it down for me and let me know if I made the right choice or not, I would appreciate it. Thanks :lol:

[hoyoto]

I had 450 minutes shared between one line and another, and 400 incoming free as well. I would always use about 1000 - 1500 minutes on each line and my day time minutes would skyrocket, and I was on per second billing.

How bad is per minute billing vs per second billing?

Now I will pay $50 on each line, and get $45 credit, along with an additional charge of $5 for call display but recieve a credit for $5 back.

I had a $65 business plan plus a $10 plan for my other line, both had the 450 minutes shared and first 400 minutes incoming free. But my monthly bills came up to 150-200 anyway because daytime minutes would add up along with the extras. Voicemail, text messaging etc..

So with the 1 year airtime free, 45 bucks being waived, of course I know I will save cause I will have 1500 minutes per line. But when the year is over, $45 + $45 for the other line, plus SAF & 911 for both along with voicemail and text messaging. Am I going to save? Or am I going to pay about the same as I was paying now, but have an advantage with the minutes and save for my first year?

By the way $35 admin fees were not waived, but two E-316 phones were honoured.

If someone can break it down for me and let me know if I made the right choice or not, I would appreciate it. Thanks :lol:


after the 1st year, you may ask to change one of your plan lower to $20 for 200 mins if you don't need that much.

Also, you can sell those 2 E315 for making prob 500 cash right now. :lol:

[freebies_r_us]

Thanks for your opinion....
When you mentioned "earpiece" do you mean earphone or the phone itself?
Does it come with earphone or something?

i meant the phone itself...

as for an earpiece...i actually got them to throw in a decent pair for free (not the cheap black ones that don't work)...what they did was order a $16 one from the Rogers site and then credit me back that $16 + tax...it's a reallly good earpiece.

[hawk8192333]

after the 1st year, you may ask to change one of your plan lower to $20 for 200 mins if you don't need that much.

Also, you can sell those 2 E315 for making prob 500 cash right now. :lol:

i am selling it right now for $160 ,,, lol,, tell me where i can sell it for 250 bucks

[mrken]

i meant the phone itself...

as for an earpiece...i actually got them to throw in a decent pair for free (not the cheap black ones that don't work)...what they did was order a $16 one from the Rogers site and then credit me back that $16 + tax...it's a reallly good earpiece.
I should have asked for that!!!!

BTW, does the Nokia 3220 use the standard headset jack? I can plug the standard 2.5mm jack in the Nokia 3595, but the phone will not detect it. :confused:

[Kwirky]

I should have asked for that!!!!

BTW, does the Nokia 3220 use the standard headset jack? I can plug the standard 2.5mm jack in the Nokia 3595, but the phone will not detect it. :confused:

The Nokia 3220 uses Nokia's new standard pop-port; you can't use any 2.5mm headset on it. Likewise, the 3595 has a 2.5mm plug, but you need a Nokia-specific plug that uses 4 conductors instead of the normal 3...

[sarkispc]

i am selling it right now for $160 ,,, lol,, tell me where i can sell it for 250 bucks


You can try the buy and sell newspaper. www.buysellzone.com

[sarkispc]

after the 1st year, you may ask to change one of your plan lower to $20 for 200 mins if you don't need that much.

Also, you can sell those 2 E315 for making prob 500 cash right now. :lol:


I am going to use the phones to upgrade my dad's Nokia 3360, and my mom's Motorolla V60

How much do you think those models can sell for?

[HamsterGirl35]

Wow, that's good that rep let you get that deal.....good for you ^_^


i meant the phone itself...

as for an earpiece...i actually got them to throw in a decent pair for free (not the cheap black ones that don't work)...what they did was order a $16 one from the Rogers site and then credit me back that $16 + tax...it's a reallly good earpiece.

[mrken]

The Nokia 3220 uses Nokia's new standard pop-port; you can't use any 2.5mm headset on it. Likewise, the 3595 has a 2.5mm plug, but you need a Nokia-specific plug that uses 4 conductors instead of the normal 3...
Why can't they follow Motorola and use standard jacks?!! What I don't understand is why Motorola would not use the industry standard for the call and end buttons (before) but would use the standard 2.5mm jacks. Maybe it's cheaper?

So I would have to pay $4USD to get a headset for the phone. :( What's even more funny is this:
http://www.freeheadset.org/view_phone.php?PHONE_ID=1380&BRAND_ID=NOK
Standard aftermarket quality
I would assume that it means inferior OEM quality. :D

I should have haggled for an OEM when I called. :( Oh well. :( At least this has a speakerphone and lower radiation. (The only reasons I chose this over the Samsung E316)

[HamsterGirl35]

Oh....
Are you telling me Samsung has higher radiation than Mot v220?
(where would I be able to find info like that?)

(Sorry, this is off topic from this thread...)


I should have haggled for an OEM when I called. :( Oh well. :( At least this has a speakerphone and lower radiation. (The only reasons I chose this over the Samsung E316)

[Kwirky]

Oh....
Are you telling me Samsung has higher radiation than Mot v220?
(where would I be able to find info like that?)

(Sorry, this is off topic from this thread...)

The 'radiation' level is called the SAR (specific absorbtion rate). You can find the official SAR out from both the FCC and in the user's manual for the phone. If you just want it quick, googling the phone model & SAR usually gets it.

The quick answer is V220: .90 W/Kg, E316: 1.2 W/Kg

More info: http://www.fcc.gov/cgb/sar/

[sarkispc]

If we signed up for the new plan, is the plan effective as of now, can I start using the 1500 minutes they honoured me?

[Kwirky]

If we signed up for the new plan, is the plan effective as of now, can I start using the 1500 minutes they honoured me?

They should've told you as much when you called in (you can always call back too). For me, they started it at the end of current billing cycle; on my plan, it means it kicks in on Mar 1st.

[Shak]

They should've told you as much when you called in (you can always call back too). For me, they started it at the end of current billing cycle; on my plan, it means it kicks in on Mar 1st.


if they didn't say anything, then go ahead and use the minutes and b!tch at them next month when u get your bill :D

[Pro]

Hey all! I need some help with this Rogers deal I recently got for my GF.

Ok this is what I got:
$25 retention plan (200 min daytime)
free call display
unlimited evenings 6pm-8am
unlimited weekends

No new phone, no free year, nothing like that. My GF is interested in getting a new phone and she is eligible for a Hardware upgrade. What would be the better option? Callin' rogers and bitching that she wasn't offered a new phone and a free year of calling. Or just go with the hardware upgrade?
It seems as though a lot of people are getting phones offered to them. I called them up and told them to match my GFs plan to mine, which is the one listed above. Should she really be getting a free year and phone too??

Please any advice and/or info is greatly appreciated!
TIA

[darkness]

ok this is really weird...
i called earlier on in the day to setup my gf a account with roger..
what the person gave her was as follow:

20$ for 200 minutes
unlimited local callings for the first 6 months
20$ credit each month for 3 months
and the moto v551 for 80$
and also accessories kit
unlimited eve/wkd after 6

I called later on about my phone and they offered me

20$ for 250 daytime mins
unlimited calling for 12 months or 20$ credit for 12 months
unlimited evenings and weekends after 8
moto v551 for 129$
waived 35$ fee

do you guys think i could of gotten a better deal?

[-=Wraith=-]

ok this is really weird...
i called earlier on in the day to setup my gf a account with roger..
what the person gave her was as follow:

20$ for 200 minutes
unlimited local callings for the first 6 months
20$ credit each month for 3 months
and the moto v551 for 80$
and also accessories kit
unlimited eve/wkd after 6

I called later on about my phone and they offered me

20$ for 250 daytime mins
unlimited calling for 12 months or 20$ credit for 12 months
unlimited evenings and weekends after 8
moto v551 for 129$
waived 35$ fee

do you guys think i could of gotten a better deal?

i'm assuming ur gf isn't a rogers customer, so that's the standard plan that they're giving out

yours on the other hand, is a retention plan, meaning you can only get it if you're with rogers (not on contract anymore or contract ending soon), and the plan requires another 2 or 3 year commitment

[Pro]

i'm assuming ur gf isn't a rogers customer, so that's the standard plan that they're giving out

yours on the other hand, is a retention plan, meaning you can only get it if you're with rogers (not on contract anymore or contract ending soon), and the plan requires another 2 or 3 year commitment

Well, my girl is actually a rogers customer. She has been with them longer than I have and I just find it kind of weird she wasn't offered any perks or even extras. She would really like a phone and it makes sense that she gets some free-something to make her stay with rogers.

[darkness]

thats nice to know that she was offered stuff to stay but rogers nevered offered me anything to stay longer....and i already know that i got the retention plan...its kinda obvious....i was just wondering if i got ripped off

[Kwirky]

Thought it would be worth mentioning that the Telus Mobility offer that prompted Rogers to conter with the year's free service is now over, so whether we'll continue to see deals like this is entirely at Rogers discretion. I don't think Rogers can afford to slice into their ARPU, so I can't see them offering much more than they were before Telus targeted their customers.

[Pro]

Thought it would be worth mentioning that the Telus Mobility offer that prompted Rogers to conter with the year's free service is now over, so whether we'll continue to see deals like this is entirely at Rogers discretion. I don't think Rogers can afford to slice into their ARPU, so I can't see them offering much more than they were before Telus targeted their customers.

Confirmed. I just called them and they are no longer offering the free year of calling because Telus and Bell are no longer offering promos that try to steal Rogers customers. So, there's no need to be aggresive and all - Rogers.

Sucks!! I was tryin' to get my girl some free months!My girl wants the Samsung E316 which goes for 79.99 on a 2 year contract but it goes for 99.99 on a 3 year and no admin fee. I'm trying to get them to offer something much better than that but so far they aren't budging. The person I was speaking to put a note on the account for me. Maybe I'll have better luck at night.

[HowEver]

The Telus offer was extended at least 4 times. Rogers followed with something each time. Wait.

[Pro]

The Telus offer was extended at least 4 times. Rogers followed with something each time. Wait.

Yeah I think I shall. They totally wiped any good deals from their system. I just called again for the 2nd time today and now they offer the E316 for $209! That is crazy b/c the first time I called I got $79.99. Rogers is *$^*&ed up!

[sarkispc]

Wait it out one month, with the new billing cycle, and then we will see if any new plan comes about.

[Pro]

Wait it out one month, with the new billing cycle, and then we will see if any new plan comes about.

Yeah the plan she is on a nice but she just wants a new phone. I've been tryin' to get Rogers to throw in the free E316 from Samsung but the lady I just spoke with said that deal ended...yesterday! They won't even cut a lil slack on it and still give it to me. My girl has been with em for atleast 3 years too.
*shrugs* That's the kinda ish that gets me mad!

[sarkispc]

Then just say that you are frustrated with the service and you want to cancel unless they can give you a new phone if you recommit to another 2 years. If they say 3 years say well I am not changing my plan since its not available, however I want the phone for a new commitment, if I can't get it please proceed with the cancellation. If it looks like they go ahead with the cancellation, then say why can't you guys give customers what they want? Then make up an excuse, hang up, and try again.

[Pro]

Then just say that you are frustrated with the service and you want to cancel unless they can give you a new phone if you recommit to another 2 years. If they say 3 years say well I am not changing my plan since its not available, however I want the phone for a new commitment, if I can't get it please proceed with the cancellation. If it looks like they go ahead with the cancellation, then say why can't you guys give customers what they want? Then make up an excuse, hang up, and try again.

So far, I like this idea the best ;) Thanks! I'll see what happens tomorrow morning.

[DangerPowers]

i ended up getting the $25 retention plan last night but instead of the 1st year unlimited local calling, i asked for voicemail instead (csr said yes for 1 year only). the csr also waived the $35 shipping fee on the free Nokia 3220.

i was just curious to know what phone most people were getting out of the 3 choices. the samsung e316 is worth the most on their website but has less features than the nokia. which phone is better? thanks in advance.

[raylao1]

just wondering did anyone get any deals with a blackberry unit and data package?

[saw_mui]

it depends on what type of needs u want from the phone

the e316 is a good phone, durable, good reception, loud ring tones, slim professional look, and flip phone (a lot of ppl are looking at that as a pro, cuz ppl don't remeber to use the lock function or dunno how to set on auto lock on other phones- if it has the feature)

nokia 3220- more of a kiddy phone kinda look, is video too (if u consider that as a plus), it has good reception, long battery life, user friendly. its the cheapest out of the phones, from all the brands (sony ericsson, motorola, samsung, lg, panasonic etc)


sony ericsson t637 (dunno if they still offer this one...i'm too lazy to read back on all the pages on this topic)...its has a lot of features yes...but in general the user friendiness of the phone is terrible, bad customer service (when repairing the phone), dunno if they fixed the issue from the previous model...which was reception--it cuts off every so often for phone calls

[ur bud-dee]

just to comment on the rating for the t637... i got this as a gift... and i think its a GREAT phone... reception on the phone is actually REALLY good.. compared to other phones i've had in the past (v60i, 8890, 8390, t39).. so i guess you can say they have fixed the problem from the previous ones... user friendliness... i guess i agree that its not that great.. well.. at least compared to nokia phones.


it depends on what type of needs u want from the phone

the e316 is a good phone, durable, good reception, loud ring tones, slim professional look, and flip phone (a lot of ppl are looking at that as a pro, cuz ppl don't remeber to use the lock function or dunno how to set on auto lock on other phones- if it has the feature)

nokia 3220- more of a kiddy phone kinda look, is video too (if u consider that as a plus), it has good reception, long battery life, user friendly. its the cheapest out of the phones, from all the brands (sony ericsson, motorola, samsung, lg, panasonic etc)


sony ericsson t637 (dunno if they still offer this one...i'm too lazy to read back on all the pages on this topic)...its has a lot of features yes...but in general the user friendiness of the phone is terrible, bad customer service (when repairing the phone), dunno if they fixed the issue from the previous model...which was reception--it cuts off every so often for phone calls

[faibs]

i ended up getting the $25 retention plan last night but instead of the 1st year unlimited local calling, i asked for voicemail instead (csr said yes for 1 year only). the csr also waived the $35 shipping fee on the free Nokia 3220.

i was just curious to know what phone most people were getting out of the 3 choices. the samsung e316 is worth the most on their website but has less features than the nokia. which phone is better? thanks in advance.
dont even think about the e316 its a POS.
if your in a moving vehicle, forget about call clarity. doesnt have EDGE. and drops calls like nobody's business. if you use the phone while sitting, standing or walking only then its a good phone, otherwise, 3220b is the way to go. trust me, ive used both extensively.

[Pro]

I'm trying to pick up the E316 for my girl because she likes it the most. We both went to a Rogers store and tried out a demo and it looked like a pretty nice phone. She isn't hardcore into crazy features like I am. She was wants a flip phone with a camera, good reception and looks nice. The E316 fit the bill. Now if only Rogers would stop being tight @$$ed and give her the phone for free then things will be all good. But for some weird reason, since we missed the promo by one day they won't honor it anymore. Not to mention she switched over to a better plan when the Free E316 promo was going on and none of the reps I spoke with even offered it to her. That's the kinda crap that gets me vex!

[kiasu]

i'm using E316 now. Not a bad phone for free :cheesygri Damn..they charged me $35 for shipping/handling :evil: Gonna call up again later to complain and hope they waive it.. :confused:

Else get Nokia 7260/7610/6670, Motorola V690, or Sony Ericsson V800 (Of course not FREE)

[tchai]

ok this is really weird...
i called earlier on in the day to setup my gf a account with roger..
what the person gave her was as follow:

20$ for 200 minutes
unlimited local callings for the first 6 months
20$ credit each month for 3 months
and the moto v551 for 80$
and also accessories kit
unlimited eve/wkd after 6

I called later on about my phone and they offered me

20$ for 250 daytime mins
unlimited calling for 12 months or 20$ credit for 12 months
unlimited evenings and weekends after 8
moto v551 for 129$
waived 35$ fee

do you guys think i could of gotten a better deal?



Think you were missing out on the FREE Call Display ($5) on the 2nd plan
20$ for 250 daytime mins
unlimited calling for 12 months or 20$ credit for 12 months
unlimited evenings and weekends after 8
moto v551 for 129$
waived 35$ fee

[tchai]

Me 2nd......
The CSR didn't mention anything about a $35 Admin Fee....
Wonder if I could call back and tell them to search the recorded coversation...and get the unexpected $35 Admin Fee on my current bill waived on my next bill.





Holy .....!

I wish I could have my $35 shipping waived!

Lucky you!

[jay_bionic]

I'm trying to pick up the E316 for my girl because she likes it the most. We both went to a Rogers store and tried out a demo and it looked like a pretty nice phone. She isn't hardcore into crazy features like I am. She was wants a flip phone with a camera, good reception and looks nice. The E316 fit the bill. Now if only Rogers would stop being tight @$$ed and give her the phone for free then things will be all good. But for some weird reason, since we missed the promo by one day they won't honor it anymore. Not to mention she switched over to a better plan when the Free E316 promo was going on and none of the reps I spoke with even offered it to her. That's the kinda crap that gets me vex!
I just called them up right now and they gave me the Samsung e316 for free.

[icy]

Any discount on the new Nokia 6620?

[hoyoto]

I think Samsung E316 is kind of small in my hand.

though it's cute. :lol: never tested it, sold it out :D

[Pro]

I just called them up right now and they gave me the Samsung e316 for free.

LOL! Are you just sayin that to piss me off?? Tell me you aren't joking!

[digidaze]

My 2 year contact just expired this month and Rogers offered me 6 months free local calls if I sign up again for 2 years. I laughed at the CSR and told him NO WAY.

[red_red]

My 2 year contact just expired this month and Rogers offered me 6 months free local calls if I sign up again for 2 years. I laughed at the CSR and told him NO WAY.

So what route are you taking now ????????
Just month to month ???

[Haris]

just signed up like 3 months ago on a 3 year renewal.. if i am to call and ask for the samsung e316 for free.. any ways i can get it???

[HamsterGirl35]

I think the chanse you will get it is quite slim as the free phone was due to counter TelusMobility's program that ended Feb 28th.

But, you should always give it a shot, you might get a good rep, you never know, right?


just signed up like 3 months ago on a 3 year renewal.. if i am to call and ask for the samsung e316 for free.. any ways i can get it???

[digidaze]

So what route are you taking now ????????
Just month to month ???


YEA
It's the best deal for me now and I researched alot of plans

[DVST8]

just wondering if any of you guys have been sucessful in getting the retention plan Minus the 6.95 System access fee?

[simms]

I got the T637 for free. It is easily the best phone ever, camera, bar phone, bluetooth (wireless connection to my computer!), the BEST games, we're talking bust a move, big2, poker, puzzle games, pool, mini golf.

no contest.

t637 > e316 > 3220 > v220 in my opinion. Man, that v220 looks like a piece of crap, a plasticy phone with this giant silver thing and a tiny dot in the middle for a camera...

[Kwirky]

just wondering if any of you guys have been sucessful in getting the retention plan Minus the 6.95 System access fee?

Wow, this thread is still going? Anyhows, no, I don't think there was ever a mention of someone getting the SAF included for free.

[coolpc]

im still in contract for an other year!! how i wish i was out of it.. but i guess my contract is alright

100 min anytime

6pm 1000min eve/wkend

since they offer 2 months free add on service im getting call display, 25 text msg and $3 internet (going to cancel and readd it so its free again)

free 1000min rogers to rogers
free umlimited campus rogers to rogers

all for $25 + the SAF and 911 and tax so around 35$ a month

[Pavel]

I have caller ID included and I am still trying to get free voice mail on my $20, 200 daytime and unlimited evening & weekends from 8PM.

[DVST8]

Wow, this thread is still going? Anyhows, no, I don't think there was ever a mention of someone getting the SAF included for free.

LoL, im keeping it alive :) Then again, i was supposed to ask for the retention plan last november...but i've been slackin off...*sighs* so just thought i'd ask if anyone got the SAF taken off..before i tried to ask for myself =)

[tchai]

I got the T637 for free. It is easily the best phone ever, camera, bar phone, bluetooth (wireless connection to my computer!), the BEST games, we're talking bust a move, big2, poker, puzzle games, pool, mini golf.

no contest.

t637 > e316 > 3220 > v220 in my opinion. Man, that v220 looks like a piece of crap, a plasticy phone with this giant silver thing and a tiny dot in the middle for a camera...

The T637 was $120 extra for me
I got the Nokia 3220 instead
So I sold it on eBay and bought the T637. I lost about CDN$10 due to shipping cost. But I am happy. :D
T637 is a great phone (except for the camera, pictures aren't that good to other camera phones). I think the Nokia 3220 had a better digital/video camere built in.
But I needed the Bluetooth for my BT200 wireless headset... oh well. I am satisfied with the T637

BTW, does anyone if R5A is the latest firmware for the Sony Ericsson T637?

[tchai]

im still in contract for an other year!! how i wish i was out of it.. but i guess my contract is alright

100 min anytime

6pm 1000min eve/wkend

since they offer 2 months free add on service im getting call display, 25 text msg and $3 internet (going to cancel and readd it so its free again)

free 1000min rogers to rogers
free umlimited campus rogers to rogers

all for $25 + the SAF and 911 and tax so around 35$ a month


Well, when Telus's FREE 1 year offer was still valid... I had another 1.5 years on my plan. I had a 2 year contract.
But I told her CSR I was going to quit for Telus's deal as I felt my Nokia 3595 was crap. So she gave me the following retention plan

new 3-year contract (old contract cancelled, no penalties)
$20/month
250 day-time minutes
Unl. weeknights from 8pm
Unl. weekends
FREE call display
$35 Admin fee (I was not told about this, it was added into my bill when it came, :( )
FREE Nokia 3220

*Unlimited calling for 12 months

[tchai]

just to comment on the rating for the t637... i got this as a gift... and i think its a GREAT phone... reception on the phone is actually REALLY good.. compared to other phones i've had in the past (v60i, 8890, 8390, t39).. so i guess you can say they have fixed the problem from the previous ones... user friendliness... i guess i agree that its not that great.. well.. at least compared to nokia phones.


Not really what SonyEricsson did. But well, SE did added the 850MHZ frequency in this phone (older siblings of this phone only had 900/1800/1900 Mhz)... they did a good thing there...

Another point is, Rogers started adding lots 850MHz frequency towers the last year or two. So this is good for the SE T637 phone.

North America had always been mainly been riding on the 1900MHz for GSM. With the extra 850MHz towers from Rogers ..... phones with the 850MHz seemed to have better reception.

Hope I don't get flame for this opinion.

[simms]

I have caller ID included and I am still trying to get free voice mail on my $20, 200 daytime and unlimited evening & weekends from 8PM.

That's almost corporate plan. :)

[simms]

The T637 was $120 extra for me
I got the Nokia 3220 instead
So I sold it on eBay and bought the T637. I lost about CDN$10 due to shipping cost. But I am happy. :D
T637 is a great phone (except for the camera, pictures aren't that good to other camera phones). I think the Nokia 3220 had a better digital/video camere built in.
But I needed the Bluetooth for my BT200 wireless headset... oh well. I am satisfied with the T637

BTW, does anyone if R5A is the latest firmware for the Sony Ericsson T637?


Actually, same with me. Just that I bought for $180 and sold my 3220 for $180, so I'm happy. :)

[HowEver]

Not really what SonyEricsson did. But well, SE did include the 850MHZ frequency in this phone... they did a good thing there...

t actually what happened when Rogers started adding 850MHz frequency to their service that cause the SE T637 phone to have good reception.

North American had always been mainly 1900MHz. And Rogers had many more 850Mhz ..... so phones with the 850MHz seemed to have better reception.

Hope I don't get flame for this opinion.

Don't worry, no one will flame you since it is difficult to make sense of what you wrote.

Coincident with Rogers' introduction of 850 came an upgrade of the T637 firmware, so that may be an additional explanation.

North American GSM phones have used both 1900 and 850.

[tchai]

Don't worry, no one will flame you since it is difficult to make sense of what you wrote.

Coincident with Rogers' introduction of 850 came an upgrade of the T637 firmware, so that may be an additional explanation.

North American GSM phones have used both 1900 and 850.


I just went back to read my post and found some ambiguities in my opinion. So I edited it.
Thanks. Hopefully it makes more sense now.

[HamsterGirl35]

I was wondering if my sister has a 2 yr plan that ends April 2006, will she be able to call up retention dept and ask for a new plan ? (Mainly because her 1 year unlimited is ending next month and she doesnt' want to stuck with regular fee for another year)

[napasah]

I was wondering if my sister has a 2 yr plan that ends April 2006, will she be able to call up retention dept and ask for a new plan ? (Mainly because her 1 year unlimited is ending next month and she doesnt' want to stuck with regular fee for another year)

When I called, they said they could give me the plan most people in this thread are getting, but say, if I signed up for a one year plan, it had to be added on to my existing term. So if my term originally ended April 2006, and I wanted the new plan, it would last until April 2007.

[kiyoraka]

I currently have fido prepaid... but plans to get this plan


Hmmm... can I call and get the plan...

I plan to buy my own phone tho.. a new motorola v80 or samsung slide phones! So no need for a new phone...

[HowEver]

I currently have fido prepaid... but plans to get this plan


Hmmm... can I call and get the plan...

I plan to buy my own phone tho.. a new motorola v80 or samsung slide phones! So no need for a new phone...

No!!

By all means, buy your own phone but take the subsidy-priced phone from Rogers and sell it. Otherwise you'll be back in a year asking for deals and learning that the best one you were offered was as a new customer. That's when they want to hook you, and that's when the deal is best.

[jay_bionic]

Finally got the Nokia 6620 for free on a three year commitment, even though I had just renewed my term during christmas time (Telus Offer - 700 min plan).

[cechlin]

well, i just read this and i was wondering is it the phone for 25$ or 25$ off the phone?

[napasah]

Hey All,
I recently signed up for one of the plans in this thread. After two calls, the CSR agreed to waive the $35 shipping fee. I received my bill today and the $35 charge is there w/o a $35 credit to my account. Did the CSR neglect to credit my account or is the credit likely to show up on my next bill? What has your experience been? Thanks in advance.

[belfour]

Hey All,
I recently signed up for one of the plans in this thread. After two calls, the CSR agreed to waive the $35 shipping fee. I received my bill today and the $35 charge is there w/o a $35 credit to my account. Did the CSR neglect to credit my account or is the credit likely to show up on my next bill? What has your experience been? Thanks in advance.

Same thing happened to me a month ago ...(when I got the free phone/free $45 plan for 1 year, etc) .... I just called them back and said my $35 was suppose to be waived.. after a min or two on hold .. the CSR adjusted my balance.. and said I only have to pay $13 something for that bill.

[Mint]

Finally got the Nokia 6620 for free on a three year commitment, even though I had just renewed my term during christmas time (Telus Offer - 700 min plan).

Hi Jay, did you get a free phone at that time too? So get a free phone, and then get another free phone?

[Kwirky]

Hey All,
I recently signed up for one of the plans in this thread. After two calls, the CSR agreed to waive the $35 shipping fee. I received my bill today and the $35 charge is there w/o a $35 credit to my account. Did the CSR neglect to credit my account or is the credit likely to show up on my next bill? What has your experience been? Thanks in advance.

Mine was applied as a credit on the next bill, but it can't hurt to call them & ask...

[HamsterGirl35]

I got my bill yesterday and had some stupid Data charges that caused me over $5.00 of usage (annoying..... :mad: )....but, now that you mentioned about the admin fee, I NEVER SAW THE $35 charge to my acct......

[i-o_o-i]

is the telus deal still on? my dad wants to call fido to see if he can juice a deal out of them :lol:

[cechlin]

~Bump~ like i asked before is it $25 dollars for the phone or 25$ off the phone and im on pay as you go can i switch from that? and also is the deal still on and whats the total per month

[EL820]

~Bump~ like i asked before is it $25 dollars for the phone or 25$ off the phone and im on pay as you go can i switch from that? and also is the deal still on and whats the total per month

They are referring to the $20/$25 dollar retention plans from Rogers. Some got their phones for free while others got it for a nominal amount depending on the choice of handset.

To the best of my knowledge, these retention plans are no longer available. Also, I don't think pay as you go customers qualify.

[HowEver]

That said... pay as you go customers don't *need* retention offers (and there are always retention offers, even if not as good as last month's). They can get the *new* customer subsidies. Rogers is most interested in getting you as a regular, new customer, and that is when subsidies are greatest--you save most.

Oh, and if you qualify for a hardware upgrade (every 24 months or sooner, depending on your tenure, usage, etc.). Not tied to your term.

[Raptorgirl1]

Thanks...got the same deal but voice mail was an additional $5/month...I got them to waive it by signing up for 3 more years...worth it to me since I've been with them for a while. Also got a great deal on a phone doing a hardware upgrade!!

[QtBeBe_Angel]

Has anyone still been offered this plan recently? :confused: Because i want to change my free for 1 year back to Unlimited for 1 year as follows:

$25 retention plan (250 min daytime)
free call display
unlimited evenings 6pm-8am
unlimited weekends
free year unlimited local calling

[redflag]

Has anyone still been offered this plan recently? :confused: Because i want to change my free for 1 year back to Unlimited for 1 year as follows:

$25 retention plan (250 min daytime)
free call display
unlimited evenings 6pm-8am
unlimited weekends
free year unlimited local calling

I think I am in this plan,but I was charged $35.00 for the admin fee! Anybody suffered this and managed to get the $35 back??

[Straw Hat Mugen]

I called in last night for a retention plan and the lady said she can offer me:

$20 plan
200 min
unlimited wknights/weekends - 8pm
Free Call Display
and something else

she said this offer only lasts til March 31...does anyone know whether what kinda offers they have after March 31? should i accept this offer?

[faibs]

I called in last night for a retention plan and the lady said she can offer me:

$20 plan
200 min
unlimited wknights/weekends - 8pm
Free Call Display
and something else

she said this offer only lasts til March 31...does anyone know whether what kinda offers they have after March 31? should i accept this offer?
the same offers usually just get extended

[Straw Hat Mugen]

the same offers usually just get extended

So there wasn't really a point for the rep to emphasis that the offer only lasts til March 31?

[jon604]

i got 3 phones from rogers and sold it... so it was a good deal renewing since the plans are great.. i also got the v80 phone but be careful which version you get. i bought 4 of these phones and the european models are buggy. the asian models work fine.



I currently have fido prepaid... but plans to get this plan


Hmmm... can I call and get the plan...

I plan to buy my own phone tho.. a new motorola v80 or samsung slide phones! So no need for a new phone...

[mikemobility]

So this thread finally died down a bit eh? =)

Many thanks to all the RFD'ers who posted here; you guys made my research a piece of cake, and I was able to cobble together a plan to bargain for with Rogers.

Here's my contribution:

Ended up renewing 2 phones, both at the end of 2-year contracts.

3yr contract @ $20/mth + SAF + 911 etc. - 15% for VIP (we have dig. cable, high speed, and 3 phones with them. FYI, 3rd phone went PAYG)

- 250 daytime minutes
- call display
- call forwarding
- call conference
- unlimited w/e and evenings after 8pm (option for after 6pm for additional $5)
- hardware upgrade to Motorola V551 for $99

Not an outstanding deal, but not a bad deal overall. Felt comfortable signing the 3 year, figured nothing substantially better would come along in the next few years anyway. 250 daytime minutes is more than enough for me.

[hOrnizuka]

It seems this deals is only for those without a contract or contract coming to end. Could i get this deal if i buy a new phone without a contract(If that's the only way)?

Oh BTW im a "future" customer =D

[tchai]

So this thread finally died down a bit eh? =)

Many thanks to all the RFD'ers who posted here; you guys made my research a piece of cake, and I was able to cobble together a plan to bargain for with Rogers.

Here's my contribution:

Ended up renewing 2 phones, both at the end of 2-year contracts.

3yr contract @ $20/mth + SAF + 911 etc. - 15% for VIP (we have dig. cable, high speed, and 3 phones with them. FYI, 3rd phone went PAYG)

- 250 daytime minutes
- call display
- call forwarding
- call conference
- unlimited w/e and evenings after 8pm (option for after 6pm for additional $5)
- hardware upgrade to Motorola V551 for $99

Not an outstanding deal, but not a bad deal overall. Felt comfortable signing the 3 year, figured nothing substantially better would come along in the next few years anyway. 250 daytime minutes is more than enough for me.


Hey, I got the exact same thing as you. Even down to the 3rd phone being PAYG !!! Hahaha...
I got on the deal in Feb 2005. At that time I was only 6 months into my 2 year contract.
But after sweet talking and complaining a bit in the right direction, I got the deal you got.
I was offered the 700 minutes per month plan w/ 1 year FREE ($0 for 1st year + $6.95 for SAF + $0.50 for 911)
W

What phone did they give you for free? I got the Nokia 3200
It was a nice phone but I sold it on eBay for CDN$170 and got myself the SE T637



Oh yeah, I later got another phone on that plan. Since it was a new phone, I got the 1st 2 months FREE. I am starting to pay $20 + $6.95 +$0.50 for it now.

[HowEver]

It seems this deals is only for those without a contract or contract coming to end. Could i get this deal if i buy a new phone without a contract(If that's the only way)?

Oh BTW im a "future" customer =D

I'll save you reading the first 1600 posts in this thread again.

Just read the thread title.

[i-o_o-i]

has anyone recently gotten the $20/250 min deal with a brand new contract for people who are new to Rogers? but I want that deal and I want to get the phone from the store because V3 RAZR is $398 at the Rogers store

[rvs007]

has anyone recently gotten the $20/250 min deal with a brand new contract for people who are new to Rogers? but I want that deal and I want to get the phone from the store because V3 RAZR is $398 at the Rogers store

...do you want to have the cake and eat it too? :lol:

Simply put, this retention deal has always been for EXISTING Rogers wireless customers. You cannot combine this deal with phone deals for new activations (although for most phones, the cost would end up being the same). If you want to get the V3 RAZR for cheap, I would suggest signing up now with a $0 phone, then in 2 years when you're eligible for a hardware upgrade, then go for the V3 RAZR.. by that time, that phone will probably be a $0 phone... :cheesygri

[Kwirky]

has anyone recently gotten the $20/250 min deal with a brand new contract for people who are new to Rogers? but I want that deal and I want to get the phone from the store because V3 RAZR is $398 at the Rogers store

Your best bet at this point in time would be to try for a corparate plan; depending on who you work with, you can get a few bucks off a plan. Check with your local Rogers dealer.

[somed00d]

I renewed my contract about a month ago to this one (not corporate plan)....

36 month contract
$25 per month + SAF + 911
First 12 months unlimited local calling.
Remainder 24 months 250 daytime minutes + Unlimited evening/weekends starting 6pm
Free call display for entire 36 months
New Motorola V300 $49.99 + tax
$35 Administration fee waived

Not too bad a deal - I'm happy with it

~somed00d~

[Mint]

if you don't need the 6pm start time, you can opt out for the 8pm and save $5 :cheesygri

[somed00d]

if you don't need the 6pm start time, you can opt out for the 8pm and save $5 :cheesygri

Good point, I just saved another $5 + tax each month for the remaining 11 months out of the first 12 months of unlimited local calling. So it's now just $20 per month. Thanks.

[albion]

has anyone recently gotten the $20/250 min deal with a brand new contract for people who are new to Rogers? but I want that deal and I want to get the phone from the store because V3 RAZR is $398 at the Rogers store

$398.00 at Rogers store??? Where??? I want one!!!
Cheapest I've found is around $500.00 on ebay, or 3 year contract with Rogers

[MizTEcK]

has anyone recently gotten the $20/250 min deal with a brand new contract for people who are new to Rogers? but I want that deal and I want to get the phone from the store because V3 RAZR is $398 at the Rogers store

$398.00 at Rogers store??? Where??? I want one!!!
Cheapest I've found is around $500.00 on ebay, or 3 year contract with Rogers


buddy are you ok? talking to yourself? :confused:

[albion]

Hey!! I'm ok, just not sure how to post someone else's comments in that box. Could someone let me know Please!! Never had to do it before now.

Would really like to know where they can get Razr v3 for $398. though!!

[napasah]

Hey!! I'm ok, just not sure how to post someone else's comments in that box. Could someone let me know Please!! Never had to do it before now.

Would really like to know where they can get Razr v3 for $398. though!!

press "quote" within their text box

[i-o_o-i]

V3 RAZR is $398 at all the Am-Call Wireless chinese Rogers store and the one a T&T even said they would include a free bluetooth handset.

[QUOTE=rvs007]I would suggest signing up now with a $0 phone, then in 2 years when you're eligible for a hardware upgrade, then go for the V3 RAZR.. by that time, that phone will probably be a $0 phone... :cheesygri
ok...NO WAY would I get stuck with a $0 phone for 2 years, and there is no point to get the V3 in 2 years because then the phone would be crap as the feastures already can't compare with most new phones in the market and also I don't think the V3 will ever reach $0 they probably can never drop it to $0 it would've probably been discontinued before they drop it to $0. My mom might sign a new Rogers plan and then I would've swapped my V600 (much better than any of the $0 phone Rogers would've given me) with the new V3 that my mom would be getting so thats the only reason I even want a V3 because $398 for V3 is really, really cheap so thats why I wanted to get the phone.

[HowEver]

V3 RAZR is $398 at all the Am-Call Wireless chinese Rogers store and the one a T&T even said they would include a free bluetooth handset.


ok...NO WAY would I get stuck with a $0 phone for 2 years, and there is no point to get the V3 in 2 years because then the phone would be crap as the feastures already can't compare with most new phones in the market and also I don't think the V3 will ever reach $0 they probably can never drop it to $0 it would've probably been discontinued before they drop it to $0. My mom might sign a new Rogers plan and then I would've swapped my V600 (much better than any of the $0 phone Rogers would've given me) with the new V3 that my mom would be getting so thats the only reason I even want a V3 because $398 for V3 is really, really cheap so thats why I wanted to get the phone.


Okay, you clearly don't know what a v3 is. Perhaps you think people are talking about a v300?

This is a v3:

http://www.shoprogers.com/images/motorola_v3_130x251.gif


The new edge has just been cut. This ultra-slim, metal-clad flip phone blends the best of design with full-featured functionality:
Aircraft-grade aluminum metallic finish
Illuminated, laser-etched keypad
Integrated VGA camera
MPEG4 video playback
Internal and external colour displays
3D graphics engine
Downloadable games, ring tunes and MP3s
Bluetooth wireless technology, built-in speakerphone and world phone (Quad-Band 850/900/1800/1900 MHZ) capabilities

It's razor thin but far from flat.


By the way, I'd suggest cutting your wrists before going to Am-Call. As a timesaving measure. They will have you for breakfast. At reputable Rogers dealers, you don't have to sign a contract that says if you end the contract early, you owe the *dealer* the difference on the phone. That's just evil, and they'll tell you it is routine. It is not.

[i-o_o-i]

Okay, you clearly don't know what a v3 is. Perhaps you think people are talking about a v300?

This is a v3:

http://www.shoprogers.com/images/motorola_v3_130x251.gif


The new edge has just been cut. This ultra-slim, metal-clad flip phone blends the best of design with full-featured functionality:
Aircraft-grade aluminum metallic finish
Illuminated, laser-etched keypad
Integrated VGA camera
MPEG4 video playback
Internal and external colour displays
3D graphics engine
Downloadable games, ring tunes and MP3s
Bluetooth wireless technology, built-in speakerphone and world phone (Quad-Band 850/900/1800/1900 MHZ) capabilities

It's razor thin but far from flat.


By the way, I'd suggest cutting your wrists before going to Am-Call. As a timesaving measure. They will have you for breakfast. At reputable Rogers dealers, you don't have to sign a contract that says if you end the contract early, you owe the *dealer* the difference on the phone. That's just evil, and they'll tell you it is routine. It is not.
DUH that's a V3 why would anyone even pay for a crappy V300 let alone $400??? but the V3 still it doesn't compare to other new phones becasuse most new phones now have a megapixel camera THE V3 IS ALL HYPE. I've always bought phones from Am-Call but never end up keeping it for the entirety of the contract but buying from Am-Call you get a nice phone for cheap use for maybe a year sell it on eBay then I would buy unlocked GSM phones from eBay or HK...And all you have to pay if you end the contract early is just $200 max isn't it?

[HowEver]

DUH that's a V3 why would anyone even pay for a crappy V300 let alone $400??? but the V3 still it doesn't compare to other new phones becasuse most new phones now have a megapixel camera THE V3 IS ALL HYPE. I've always bought phones from Am-Call but never end up keeping it for the entirety of the contract but buying from Am-Call you get a nice phone for cheap use for maybe a year sell it on eBay then I would buy unlocked GSM phones from eBay or HK...And all you have to pay if you end the contract early is just $200 max isn't it?

No. No. And no.

[to_munda]

Hi guys,
I just called rogers & talked to the cust. relations & was given the following;
$25 pm with unlimited incoming
100 daytime
1000 eve & wknd after 8pm
Nokia 3220 $30 + $35 admin
VM, Call display is extra
2 yr contract.
Is it a good deal?
Can I get anything better?
Tx

[Firestarter]

On the similar subject.. I just called them a couple day ago.. and I found that they got this plan... seem pretty good to me..

$20 per month
200 anytime
Unlimited Everning and Weekend
Free Caller ID
what else come with the plan?
voicemail? call forward? call display?

[to_munda]

what else come with the plan?
voicemail? call forward? call display?
sorry , i think i replied to a wrong post.
:|

[User Name]

Hi guys,
I just called rogers & talked to the cust. relations & was given the following;
$25 pm with unlimited incoming
100 daytime
1000 eve & wknd after 8pm
Nokia 3220 $30 + $35 admin
VM, Call display is extra
2 yr contract.
Is it a good deal?
Can I get anything better?
Tx

You can get much better. I just resigned on May 5 to another 2 years contract with all 4 of my lines. On two I got the typical 25/mo plan - 200 anytime minutes, unlimited eve/wk at 6pm, free caller ID. The other two lines I got the $20/mo plan - 200 anytime minutes, unlimited eve/wk at 8pm, free caller ID.

I asked about free phones and all I was offered was the Nokia 3120 which I got for the $20/mo lines. The other two lines I got the Motorolla V551 for $99 and since I got out of my previous 2 year contract 2 months ahead of schedule it evened out. On a 3 year contract he offered the v551 to me for $38, but 3 years is a bit too long for me. The administration fee of $35 was waived on all 4 lines.

The phones arrived via Purolator Courier the next day, and I have to say the Nokia is not as bad as I thought it would be. I was expecting a hunky plasticky phone but it has an alright feel and weight to it and the size is pretty good.

[shinichi]

This is what I got:

250 mins daytime
Unlimited eve/we starts at 6pm
free call display
$25 / month, 3 years contract.

I also got moto V3 for $499 after $50 rebate.

[tchai]

Very good deal
I got the deal earlier on the $20/month for the following

3 year contract
FREE 1 year Unlimited calling (24 hours a day)
FREE Nokia 3220 video phone
250 minutes per month (after 1st year)
Unlimited wkends and wknights after 8pm. (+$5 for 6pm)









You can get much better. I just resigned on May 5 to another 2 years contract with all 4 of my lines. On two I got the typical 25/mo plan - 200 anytime minutes, unlimited eve/wk at 6pm, free caller ID. The other two lines I got the $20/mo plan - 200 anytime minutes, unlimited eve/wk at 8pm, free caller ID.

I asked about free phones and all I was offered was the Nokia 3120 which I got for the $20/mo lines. The other two lines I got the Motorolla V551 for $99 and since I got out of my previous 2 year contract 2 months ahead of schedule it evened out. On a 3 year contract he offered the v551 to me for $38, but 3 years is a bit too long for me. The administration fee of $35 was waived on all 4 lines.

The phones arrived via Purolator Courier the next day, and I have to say the Nokia is not as bad as I thought it would be. I was expecting a hunky plasticky phone but it has an alright feel and weight to it and the size is pretty good.

[Jin-n-Juice]

Very good deal
I got the deal earlier on the $20/month for the following

3 year contract
FREE 1 year Unlimited calling (24 hours a day)
FREE Nokia 3220 video phone
250 minutes per month (after 1st year)
Unlimited wkends and wknights after 8pm. (+$5 for 6pm)

Hi,

I was wondering how you go abouts asking for a plan like this?

Thanks.

[raylao1]

Just got a pretty decent deal the other day.

500 mins wkday
wknite & Wkend starting 6pm
Vmail N Caller ID tossed in for $40 signed up only for a 1 yr contract.

Plus if you combine your bills you get another 15% off your month plan cost.

Just wondering anyone have any deals on blackberry plans ?

[westcoaster]

Anybody else get good deals from Rogers Wireless recently?

[eh^]

Anybody else get good deals from Rogers Wireless recently?

also anydeals on new activations ?

[akz]

errmm.. isnt that just a every day plan?.. nothing special there..

but this is the deal I got my self back in december.

$20/month
250 Mins
Unlimited Nights(8pm) and Wkends
Free Caller Display
1 year and 6 months UNLIMITED LOCAL CALLING :P 6months carried over from a new plan that I had just started lol.
+ Free Sony Ericsson T637 + Mp3 Player (good phone, the only phone worth getting from rogers ROFL. Everything else is a ripoff.. sold both items and got $400 cash straight for them :P)

lol after my 1 year and 6 months of unlimited local calling ends I will add $5 to get unlimited nights starting at 6pm lol.

:)

[dgr81]

+ Free Sony Ericsson T637 + Mp3 Player (good phone, the only phone worth getting from rogers ROFL. Everything else is a ripoff.. sold both items and got $400 cash straight for them :P)
i realize you're gloating and all but the t637 is definitely not the best phone rogers offers

[akz]

i realize you're gloating and all but the t637 is definitely not the best phone rogers offers

lol really? then what would be the best phone that rogers offers and that you can get for free and liquify into cash?? lol reception wize T637 is superior its small handy ... all other high end phones from rogers are ripoff prices especially the hardware upgrade prices..

[wfeddern]

I am looking at switching from bell, and going with a 'family' or 'couples' plan, for my wife and I. Here is what I am being offered right now:

$45 for 300 minutes
$60 for 600 minutes

Minutes are shared between the two phones.
Have to pay system and 911 fee for both phones ($15)
Unlimited nights and weekends (8pm)
First month free.
Administration fee waived (if I sign up by phone)
6 months unlimited local calling.
3 months free picture/video messages.
Unlimited calling between phones.
2 motorola v.551 phones, for $99 each.
(can get other phones for less, but I like the features on this)
3 year term.
$18 for bundle with caller id and voicemail ($9 each phone)

Is this as good as I am likely to get, or are there areas where I could likely negotiate something better?

Thanks.

[akz]

as a new switching customer you arent likely to be able to get any special deals.. wait for like those christmas special deals then signup and stick with that for a bit then cancel. Without being an existing customer of rogers you will likely not get any discounts at all.. so just choose a good plan which u feel is good.

[dgr81]

lol really? then what would be the best phone that rogers offers and that you can get for free and liquify into cash?? lol reception wize T637 is superior its small handy ... all other high end phones from rogers are ripoff prices especially the hardware upgrade prices..
nokia 6620 and motorola v551 are free and can be turned into cash much more easily. both are better phones than the t637.

both the motorola v635 and sony s710a are obviously better phones

[HowEver]

as a new switching customer you arent likely to be able to get any special deals.. wait for like those christmas special deals then signup and stick with that for a bit then cancel. Without being an existing customer of rogers you will likely not get any discounts at all.. so just choose a good plan which u feel is good.

Simply put, no.

Deals are better for new customers (they get the most reductions on hardware) and for those threatening to cancel (they get retention offers).

[HowEver]

nokia 6620 and motorola v551 are free and can be turned into cash much more easily. both are better phones than the t637.

both the motorola v635 and sony s710a are obviously better phones

None of those phones are free, but they are all far better than a T637.

[weedb0y]

None of those phones are free, but they are all far better than a T637.

makes sense. T637 technically is over 2 years old already. Rogers just delayed launching it back in the days.

[eh^]

whats a good phone in the rogers lineup these days that isnt a clam shell?

[simms]

None of those phones are free, but they are all far better than a T637.

The moto v551 feels like a load of bricks and has such bad reception...

[tchai]

Back in Feb. 2005 I go the following

$20/month
250 Mins
Unlimited Nights(8pm) and Wkends
Free Caller Display
1 year UNLIMITED LOCAL CALLING
+ Free Nokia 3220
+ $35 admin fee

Didn't get the MP3 player :(

But I can't complain. I was only 6 months into my 2 year contract and they gave me a whole new 3 year contract, FREE phone, FREE 1 year calling !




errmm.. isnt that just a every day plan?.. nothing special there..

but this is the deal I got my self back in december.

$20/month
250 Mins
Unlimited Nights(8pm) and Wkends
Free Caller Display
1 year and 6 months UNLIMITED LOCAL CALLING :P 6months carried over from a new plan that I had just started lol.
+ Free Sony Ericsson T637 + Mp3 Player (good phone, the only phone worth getting from rogers ROFL. Everything else is a ripoff.. sold both items and got $400 cash straight for them :P)

lol after my 1 year and 6 months of unlimited local calling ends I will add $5 to get unlimited nights starting at 6pm lol.

:)

[Buck Khaki]

The moto v551 feels like a load of bricks and has such bad reception...

The V551 actually has great reception compared to the rest of the Rogers phones. V551 and Nokia 3220 are the best Rogers phones in terms of reception IMO. If you want the absolute best reception then you should get the Nokia 6230b although Rogers doesn't carry it.

[Pavel]

The moto v551 feels like a load of bricks and has such bad reception...

Absolutely not....I have one and I am picky. I also have a T720, a Siemens M55. When it comes to reception issues, there are lots of variables at here to say it's gotta be the phone. Check out Howard's Forums if you haven't already.

Every phone has it's problems, the V551 may have a poor battery life and a "white screen of death" which causes the poor battery life, but a firmware update is available for it. Otherwise, it is a fantastic phone and I recommend it.

[dgr81]

None of those phones are free, but they are all far better than a T637.
they are free on a 3yr contract at pacific mall :)

[hOrnizuka]

they are free on a 3yr contract at pacific mall :)


P-mall tends to have much better deals than other rogers location. For example the new SE S710a

Phone only $699
1yr forgot
2yr $468
3yr $368

No restrictions on what plan you to get, so any voice plan will do. HOWEVER i have no idea what kind of warranty and return policy they have. The place i got the quote from is called Am-Call.


Good Luck! :cheesygri

[HowEver]

P-mall tends to have much better deals than other rogers location. For example the new SE S710a

Phone only $699
1yr forgot
2yr $468
3yr $368

No restrictions on what plan you to get, so any voice plan will do. HOWEVER i have no idea what kind of warranty and return policy they have. The place i got the quote from is called Am-Call.


Good Luck! :cheesygri

Avoid Pacific Mall like the plague. Do some research and you find that they are notoriously unhelpful once the sale is made. In fact, on startup you may have to sign an *extra* contract that protects the store against early cancellation--you pay the difference to the store. These contracts exist *nowhere* else.

Check the Rogers threads at
HowardForums (http://www.howardforums.com/forumdisplay.php?f=49)


Edit: Even the Rogers website has these phones priced lower for new customers:
Rogers S710a (http://www.shoprogers.com/store/wireless/products/phones/products_details.asp?shopperID=2UC05GWEK27U8LQP61V KKXQ0W8BL67M4&PRODUCTID=S710A&summary=1)

And Hardware Upgrade prices (for existing customers) these days match new customers' prices--and may be better by calling Customer Relations.

[i-o_o-i]

Avoid Pacific Mall like the plague. Do some research and you find that they are notoriously unhelpful once the sale is made. In fact, on startup you may have to sign an *extra* contract that protects the store against early cancellation--you pay the difference to the store. These contracts exist *nowhere* else.
Check the Rogers threads at
HowardForums (http://www.howardforums.com/forumdisplay.php?f=49)
Edit: Even the Rogers website has these phones priced lower for new customers:
Rogers S710a (http://www.shoprogers.com/store/wireless/products/phones/products_details.asp?shopperID=2UC05GWEK27U8LQP61V KKXQ0W8BL67M4&PRODUCTID=S710A&summary=1)
And Hardware Upgrade prices (for existing customers) these days match new customers' prices--and may be better by calling Customer Relations.
Well, if you aren't planning to breach the contract or cancel it early, it really doesn't matter if you sign that extra contract or not... considering its a $131 difference I rather sign that extra contract and that extra contract only means you have to pay an extra $200 for that extra contract. I just got the s710a like 2 weeks ago and the phone came with free concert tickets, so added together the deal you get at Am-call is worth it...

[HowEver]

Well, if you aren't planning to breach the contract or cancel it early, it really doesn't matter if you sign that extra contract or not... considering its a $131 difference I rather sign that extra contract and that extra contract only means you have to pay an extra $200 for that extra contract. I just got the s710a like 2 weeks ago and the phone came with free concert tickets, so added together the deal you get at Am-call is worth it...

Let me put this in clearer terms: if you think it is worthwhile to go to a sleazy dealer who will force you to sign an unnecessary contract that Rogers does not require, go for it. You will have absolutely no after-sale service, and if you ever need to cancel early, Rogers cancellation fee ($20 x months left max. $200) will be topped up by the amount you saved by going to Am-Call, *plus* the cost of the handset savings you could have received anywhere.

[i-o_o-i]

Let me put this in clearer terms: if you think it is worthwhile to go to a sleazy dealer who will force you to sign an unnecessary contract that Rogers does not require, go for it. You will have absolutely no after-sale service, and if you ever need to cancel early, Rogers cancellation fee ($20 x months left max. $200) will be topped up by the amount you saved by going to Am-Call, *plus* the cost of the handset savings you could have received anywhere.
if all the chinese Rogers dealers are like that, than let it be...I would probably never need to cancel early or get any help from them anyways...

[Slayguy]

I just called the Client relations number and got the LG 1150 for free but had to pay the $35 admin fee, kept my same corporate plan. Does anyone know if the LG 1150 is a good phone, haven't heard much about it??

[weedb0y]

If I were you, I would pay a little more and get another phone. Its not a bad phone but not up there. Get a v220 even or z500 or Moto V300 even.

[Kwirky]

If I were you, I would pay a little more and get another phone. Its not a bad phone but not up there. Get a v220 even or z500 or Moto V300 even.
Sell the LG on ebay for $150 and get one of these other phones...

[Pavel]

Sell the LG on ebay for $150 and get one of these other phones...

How would one do so without incurring a loss? You sell the phone but you still have to buy another one. Now, since you already have taken advantage of the hardware upgrade, you are only eligible for another free phone if you get another plan ie. phone number? :confused:

[mr_yellow]

OMG... this thread is *STILL* going?

are any of the current deals even considered "Hot"?

[pun]

allrighty i called rogers today, and i told them i was bout to bounce cuz telus was offering a better plan..

anyways after 15 telling the cost relations girl why i was leaveing and why i dont like rogers services, she asked me what i wanted..

I told her i wanted the new moto v635, and she told me i was up for an upgrade and she told me for 3 years i could get it at 249.99 and i was like NO. if anything i want to have that phone for that price for a 1 to 2 year.. and after another 15 mins she said ok.. and i still was gonna leave rogers.. and she said i'll give you fro 25 dollers a month.. Free nights starting at 6 and weekends, 250 mins, free voice mail and caller id. I told her i would call her back..

can someone tell me if that's a good deal?

[hoyoto]

allrighty i called rogers today, and i told them i was bout to bounce cuz telus was offering a better plan..

anyways after 15 telling the cost relations girl why i was leaveing and why i dont like rogers services, she asked me what i wanted..

I told her i wanted the new moto v635, and she told me i was up for an upgrade and she told me for 3 years i could get it at 249.99 and i was like NO. if anything i want to have that phone for that price for a 1 to 2 year.. and after another 15 mins she said ok.. and i still was gonna leave rogers.. and she said i'll give you fro 25 dollers a month.. Free nights starting at 6 and weekends, 250 mins, free voice mail and caller id. I told her i would call her back..

can someone tell me if that's a good deal?


I think it's a good deal, u should take it

[Shearer]

allrighty i called rogers today, and i told them i was bout to bounce cuz telus was offering a better plan..

anyways after 15 telling the cost relations girl why i was leaveing and why i dont like rogers services, she asked me what i wanted..

I told her i wanted the new moto v635, and she told me i was up for an upgrade and she told me for 3 years i could get it at 249.99 and i was like NO. if anything i want to have that phone for that price for a 1 to 2 year.. and after another 15 mins she said ok.. and i still was gonna leave rogers.. and she said i'll give you fro 25 dollers a month.. Free nights starting at 6 and weekends, 250 mins, free voice mail and caller id. I told her i would call her back..

can someone tell me if that's a good deal?

Wow, good deal. That's what I would want! Maybe it's finally time to call Rogers :twisted:

[pun]

allrighty i called rogers today, and i told them i was bout to bounce cuz telus was offering a better plan..

anyways after 15 telling the cost relations girl why i was leaveing and why i dont like rogers services, she asked me what i wanted..

I told her i wanted the new moto v635, and she told me i was up for an upgrade and she told me for 3 years i could get it at 249.99 and i was like NO. if anything i want to have that phone for that price for a 1 to 2 year.. and after another 15 mins she said ok.. and i still was gonna leave rogers.. and she said i'll give you fro 25 dollers a month.. Free nights starting at 6 and weekends, 250 mins, free voice mail and caller id. I told her i would call her back..

can someone tell me if that's a good deal?

anyone else here can tell me if i should take it or not.. cuz on the real im new at this!

[HowEver]

anyone else here can tell me if i should take it or not.. cuz on the real im new at this!

It's really good. It is extremely rare to get a deal with free voicemail, and that phone off-plan is a fortune.

[pun]

allrighty i called rogers today, and i told them i was bout to bounce cuz telus was offering a better plan..

anyways after 15 telling the cost relations girl why i was leaveing and why i dont like rogers services, she asked me what i wanted..

I told her i wanted the new moto v635, and she told me i was up for an upgrade and she told me for 3 years i could get it at 249.99 and i was like NO. if anything i want to have that phone for that price for a 1 to 2 year.. and after another 15 mins she said ok.. and i still was gonna leave rogers.. and she said i'll give you fro 25 dollers a month.. Free nights starting at 6 and weekends, 250 mins, free voice mail and caller id. I told her i would call her back..

can someone tell me if that's a good deal?

THANKS FOR ALL THE PEOPLE WHO POSTED... i think i will take the plan..

[grilw]

Okay guys ... this thread is likely the longest thread in the history , and I am definately NOT going to read it all :P

I have two rogers cellphones .... can , or does this hot deal apply to me ?
We have two rogers cells in the family, and I would like to add a third for myself. Does this deal apply to me now ?

Thanks !
Aaaaaaaaand ! What IS this deal ? Just , bargain things outta the Rogers sales ppl ?

[rvs007]

This deal is for retention and renewal. This deal is not for new activation. If you are planning to renew your two Rogers lines, then by all means call customer retention and try getting a deal through them (instead of calling the regular customer support reps).

If you are adding a third line to an existing account, you may be able to get a good deal on the new phone. Again, you'll have to call customer retention and see what they'll offer you.

I know it's a pain to go through this thread, but it does contain a lot of valuable information. But the plans they offer do change over time, and this thread has been around for half a year. So best thing to do is to call and find out the current offer.

[bigdaddy05]

Is there any way I can get any of these good deal's ?

I have this plan for $35 gives me $250 min airtime, nights and weekends @ 6pm and rogers 2 rogers calling ? unsure about the R 2 R calling.

$15 txt plan,vmail,caller ID.

I have the 3220. What pissed me off is my freind got me this line and it was in anouther person's name. Fine with me. My buddy gets the and v200 for free sell's it. I get 6months unlimted calling and 3 month pic/txt I'm told. So the acount get's a transfer of responablity TWICE!.The last time caused me to loose my contract bonus. Now what? I'm stuck on a stupid year contract and these mofo's took away my bonus of unlimted calling becuase of the transfer of resonablity.

Anyone got any suggestion's ? Good plan I can get or phone via renewing contract ? Extend contract? I wan't the 6620 really badly..

[Mint]

you can try calling in to retentions and say you are considering switching carriers.
For details, you can read this thread :D. If you really want to get a better plan after, you should read the entire thread. I might take some time, but it should help you get a better plan.

Atleast this one:
200min
eve & wknd after 6
free caller ID
$25/month

[i-o_o-i]

^is that the $20 200min/unlimited evening and weekends plan upgraded to early evenings for $5? I got that plan a while back now my mom signed a new contract and also wants that plan can she still get it through customer retentions?

[Amourek]

Someone needs to close this thread... ridiculous.

[HowEver]

Someone needs to close this thread... ridiculous.

Nonsense. As long as Rogers and companies like it have entire departments built around the "save" concept--that it is better to throw offers at potential ex-customers and keep them on as customers--then this thread will serve a huge purpose.

Although the deals differ in scope and magnitude, people aren't calling and being told to go ahead and quit. They are being offered substantially better deals than they were paying for before.

Seems reasonable that so long as that is the case, this thread serves a purpose. No doubt Rogers knows it is here, even. They want people to stay customers, or there wouldn't be a "Customer Relations" department.

[MizTEcK]

question, u know how we say that if one agent doesnt want you give you what you want, call back and maybe another agent will? what if the previous agent flags your account with comments? does that mean no more variant discounts from agents to another?

[scath]

Most cases the CSR will note the account incase you call back they will know what was offered to you. They do have a limit as to what they can offer so keep it reasonable. I have no idea what plans they can offer as I don't work in that dept but I know if you want a new phone you can always get an upgrade but you will have to sign on for a term.

[bigdaddy05]

I have looked through the many threads but is there any I could get a phone and mabye unlimted calling for a set period of time ?

Or just a good plan when u are already on a 2 year contract ? The reason asking is I see ppl getting phones but this was back in the winter..It's now june.

[bigdaddy05]

Finally got the Nokia 6620 for free on a three year commitment, even though I had just renewed my term during christmas time (Telus Offer - 700 min plan).

How did u manage to get that kind of a deal?

[Fobulous]

I have looked through the many threads but is there any I could get a phone and mabye unlimted calling for a set period of time ?

Or just a good plan when u are already on a 2 year contract ? The reason asking is I see ppl getting phones but this was back in the winter..It's now june.

a lot of us signed up for excellent rogers plans while telus had their 'more love' program of trying to lure over Rogers/Fido clients. Rogers simply offered a similar competitive plan to just keep up with Telus. I lucked out as my contract had expired a couple months and I was able to pick up a good 3 yr contract.

[Cisco KId]

well I renewed through customer relations as my contract was up

I had done 2yrs then a year and now another 2

I kept my plan and got

V551 for $99
400 minutes per second
eves at 6pm and weekends free
business voicemail free for 2 years
unlimited calling for 6mths
3mths caller id free

$40/mth no admin fee
6.95 access and whatever 911 fee is

I think that is a deal my bill is 52.25 w tax a month

[bigdaddy05]

How do u call retention dept ?

[Pavel]

Call Rogers and ask to be transferred.

[dealman]

Here is the direct line to the Rogers customer retention center.

(888) 936-7283 :D

From the dealman

[Superbman]

I posted this in the other rogers thread but figured that this may be more of an appropriate place. Here's what I got when i told them i wanted to cancel with 2 weeks left on my contract
$20/month
250 minutes
free call display
free after 6pm/weekends
free vm for a year
100 free LD within canada per month
free Nokia 3120 phone
no activation fee
2 year contract (which is fine because I wanted the contract and I don't really have time for this stuff anyway)

[ds-]

I posted this in the other rogers thread but figured that this may be more of an appropriate place. Here's what I got when i told them i wanted to cancel with 2 weeks left on my contract
$20/month
250 minutes
free call display
free after 6pm
free vm for a year
100 free LD within canada per month
free Nokia 3120 phone
no activation fee
2 year contract (which is fine because I wanted the contract and I don't really have time for this stuff anyway)

Wow, thats pretty good. Better than the corporate plan I'll be getting.
No free weekends?

[Superbman]

haha, yeah, didn't include that cuz I thought it was assumed... but yup, free weekends!
You know, I was actually attempting to get the Queen's corporate plan (which is same as the UofT one) cuz I work at Queen's but I said to the retention department that bell was matching the deal and gave me an extra 50 mins and a free phone so she gave me this deal.
I jumped all over it :D

[llcooljayce]

haha, yeah, didn't include that cuz I thought it was assumed... but yup, free weekends!
You know, I was actually attempting to get the Queen's corporate plan (which is same as the UofT one) cuz I work at Queen's but I said to the retention department that bell was matching the deal and gave me an extra 50 mins and a free phone so she gave me this deal.
I jumped all over it :D

Did they question you saying that Bell was going to match? Please give as much direction as possible for those (like me) that are going to be calling the retention department for a new plan. Thanks

[dgr81]

I posted this in the other rogers thread but figured that this may be more of an appropriate place. Here's what I got when i told them i wanted to cancel with 2 weeks left on my contract
$20/month
250 minutes
free call display
free after 6pm/weekends
free vm for a year
100 free LD within canada per month
free Nokia 3120 phone
no activation fee
2 year contract (which is fine because I wanted the contract and I don't really have time for this stuff anyway)
not a bad plan...too bad it's not billed by the second like some of us have ;)

[Superbman]

Nope, no questions asked... ok... here's what happened:
So, my contract is ending in 2 weeks so I was looking around for plans and found out about the queen's corporate plan. So, I went to sign up for it in store and just before I signed my contract, the girl on the activation line (talking to the sales rep in-store) said that it would take 6 months for this to take effect because it takes that long to switch from one corporate plan to another (cuz I was on the Dupont one) so I went to another store and got the same response. Basically, I got fed up and decided to cancel the plan and resign as a new contract. First, I went to Bell and asked them if they could match it... they had a decent plan which was about the same as the queen's one (minus some small bobbles here and there) and the lady at the store said that if I asked, they would probably beat the rogers one when I called their customer service.
Well, I wanted to keep my number so I called the retention department and told the lady that I wanted to cancel because it was gonna take 6 months to change my contract over... she said that was ridiculous and so I told her that on top of that, bell was going to match the plan and beat it by 50 minutes + a free phone. So the CSR gave me this plan and knocked the price down to $20/month (from $25). I also bugged her about free vm (so she gave me 1 year free and I'll just call in in a year threatening to cancel again ;)) and I bugged her about long distance so she gave me 100 mins per month within canada. Then, she gave me the phone for free and waived the activation fee of her own accord.
I think that's it... any more info ya need/was that clear?

[Superbman]

not a bad plan...too bad it's not billed by the second like some of us have ;)
haha, yeah... i was gonna push for that but then figured that I had pushed enough. Plus, 250 mins and early evenings should be plenty for me! :D

[ynohtna]

well I renewed through customer relations as my contract was up

I had done 2yrs then a year and now another 2

I kept my plan and got

V551 for $99
400 minutes per second
eves at 6pm and weekends free
business voicemail free for 2 years
unlimited calling for 6mths
3mths caller id free

$40/mth no admin fee
6.95 access and whatever 911 fee is

I think that is a deal my bill is 52.25 w tax a month

wow that's nice, I think no one can get that now only you because you have had it.

I'm at 500mins (per min) 6pm evenings/ unlimited evenings and free caller id for $50/month.
I have to pay for voicemail and a bit of txt msg (75 sent)package for like $7.

[chenj16]

I also bugged her about free vm (so she gave me 1 year free and I'll just call in in a year threatening to cancel again ;))

Nice bargain, I got the same deal, but instead got the sony z500a for $99(i know it's a little high), but only 2 month VM, just wondering how do you threaten to cancel if we're on a contact..

[Superbman]

Nice bargain, I got the same deal, but instead got the sony z500a for $99(i know it's a little high), but only 2 month VM, just wondering how do you threaten to cancel if we're on a contact..

Yeah, I'm not a fan of anything but Nokia... I just love the simplicity and design of their phones, plus this one is nice and small so I went for this. On top of that, it's free! :D
As for the cancelling, you just get a penalty of $10/month to a $200 maximum. They would rather keep you as a customer than gain that small penalty fee so they tend to do whatever they need to to keep you.

[AirTimid]

Nice bargain, I got the same deal, but instead got the sony z500a for $99(i know it's a little high), but only 2 month VM, just wondering how do you threaten to cancel if we're on a contact..


The most they can charge you on your contract is $200. So if you cancel with a year left, the most Rogers can get you to pay is $200. At least that's what it is for my plan

[Superbman]

i think that's how it is for all contract-based plans with rogers

oh, and for those that pmed me... i'll post the plan # when I call them this evening.

[HowEver]

Yeah, I'm not a fan of anything but Nokia... I just love the simplicity and design of their phones, plus this one is nice and small so I went for this. On top of that, it's free! :D
As for the cancelling, you just get a penalty of $10/month to a $200 maximum. They would rather keep you as a customer than gain that small penalty fee so they tend to do whatever they need to to keep you.

No, it's $20 per month, to a $200 maximum. That's also why usually the lowest plan they let you switch to while you are on a contract will cost no less than $20 per month--which makes way more sense than just cancelling outright, since you still get phone service for the same cost.

[Patty]

I kept my plan and got

V551 for $99
400 minutes per second
eves at 6pm and weekends free
business voicemail free for 2 years
unlimited calling for 6mths
3mths caller id free

$40/mth no admin fee
6.95 access and whatever 911 fee is


That's not normal. I only get 1/60 minute per second.

[Superbman]

No, it's $20 per month, to a $200 maximum. That's also why usually the lowest plan they let you switch to while you are on a contract will cost no less than $20 per month--which makes way more sense than just cancelling outright, since you still get phone service for the same cost.
are you sure? I was quoted $10/month... the rep may have been off though

[chenj16]

ah,... that means I eat the penalty if my threaten trick doesn't work out..., and I'm pretty sure the penalty is $20/mo..

[HowEver]

ah,... that means I eat the penalty if my threaten trick doesn't work out..., and I'm pretty sure the penalty is $20/mo..

No! Have you learned nothing from the previous 1700 posts!

"Listen, there's someone at the door! I have to go! I'll call back later. You haven't actually cancelled my account, right? Good."

Then call back later, until you get the deal you want.

[gogo]

Quick question: such plan($20 or $25/mo) has unlimited incoming call or not?
thanks

[Superbman]

Quick question: such plan($20 or $25/mo) has unlimited incoming call or not?
thanks
mine doesn't

[i-o_o-i]

I need to call to change my plan soon because 3 months unlimited is almost over, I currently have the $20/100min I want to get the $20/250min/call id plan what's the best way to ask them for that one with the highest possibility of getting that plan?

[Patty]

Quick question: such plan($20 or $25/mo) has unlimited incoming call or not?
thanks

Rogers has a $25 plan that gives you:
100 weekday minutes
1000 weeknight minutes (8PM to 7AM)
100 Canadian long distance minutes
Unlimited incoming minutes

Details HERE (http://www.howardforums.com/showthread.php?t=636994&page=1&pp=15)

[rn9]

well I renewed through customer relations as my contract was up

I had done 2yrs then a year and now another 2

I kept my plan and got

V551 for $99
400 minutes per second
eves at 6pm and weekends free
business voicemail free for 2 years
unlimited calling for 6mths
3mths caller id free

$40/mth no admin fee
6.95 access and whatever 911 fee is

I think that is a deal my bill is 52.25 w tax a month

Is that 400 daytime minutes billed by the second?

[Superbman]

Ok guys, I'm sorry this took so long but Rogers has been pissing me off like there is not freakin tomorrow! The CSR that I had talked to basically lied to me and had given me the plan for $25 on a 3 year term!!! So, after much fighting and annoyance on my part, they finally gave me the plan but i dunno if it will work for you. I also couldn't get a # for the plan because it is pretty special. Basically, I would just argue with them like there's no tomorrow if I were you. The CSR I was talking to (Chantelle) was an absolute b*tch and it took a lot of work for her to give me the plan i signed up for! On numerous occasions, I had to ask her to let me speak to her supervisor which I really hate doing but she was completely useless. Anyway, I just called again to just confirm and here are the details (again) for the plan:
250 mins wd
early evenings at 6
free vm for 1 year
free call id
free nokia 3120
100 LD within Canada
2 years

good luck guys! *whew*

Oh, and if you guys DO happen to get a good plan like this, i HIGHLY recommend that you guys get the CSR's name/# and call back immediately afterwards to confirm.

[HowEver]

Ok guys, I'm sorry this took so long but Rogers has been pissing me off like there is not freakin tomorrow! The CSR that I had talked to basically lied to me and had given me the plan for $25 on a 3 year term!!! So, after much fighting and annoyance on my part, they finally gave me the plan but i dunno if it will work for you. I also couldn't get a # for the plan because it is pretty special. Basically, I would just argue with them like there's no tomorrow if I were you. The CSR I was talking to (Chantelle) was an absolute b*tch and it took a lot of work for her to give me the plan i signed up for! On numerous occasions, I had to ask her to let me speak to her supervisor which I really hate doing but she was completely useless. Anyway, I just called again to just confirm and here are the details (again) for the plan:
250 mins wd
early evenings at 6
free vm for 1 year
free call id
free nokia 3120
100 LD within Canada
2 years

good luck guys! *whew*

Oh, and if you guys DO happen to get a good plan like this, i HIGHLY recommend that you guys get the CSR's name/#, and call back immediately afterwards to confirm.



You have learned nothing from this thread. Don't like what they are telling you? Get off the phone *nicely,* hang up and call back. And again. No reason to raise your blood pressure.

I suggest you call back again and say your friend got unlimited incoming on a similar plan. This should only take a couple minutes and at the worst, you won't get it.

And it isn't CSR that you want, it's Customer Relations.

[tjuzer]

so what is best possible plan to get now :?:

[HowEver]

so what is best possible plan to get now :?:

Call them up and let us know.

[Superbman]

You have learned nothing from this thread. Don't like what they are telling you? Get off the phone *nicely,* hang up and call back. And again. No reason to raise your blood pressure.

I suggest you call back again and say your friend got unlimited incoming on a similar plan. This should only take a couple minutes and at the worst, you won't get it.

And it isn't CSR that you want, it's Customer Relations.

haha, true true... it's just hard to keep cool when you sign up for a plan and you call in to check when it'll be activated to find out that they actually lied to you. On top of that, the CSR had the balls to tell me outright that i was lieing! ugh... i don't wanna deal with that again, i think i'll be fine without the unlimited incoming.

[coldpower27]

I am just gonna try to compile a list of the deals gotten in this thread from the latter post on pages around 40 and onward.

Superbman's Deal

250 Mins Weekdays
Evenings start at 6pm as opposed to the normal 8pm (6pm - 8am)
FREE VoiceMail for One Year.
FREE Caller ID for Entire Term
FREE Nokia 3120
100 Min Long Distance Within Canada
2 year Contract for $20 per month
$35 Administration Fee Waived

Skanji's Steps to Sucesss

1) Call 1-888-936-7283
2) Be super nice.
3) If you don't get what you are looking for, call back to a maximum of 3 times.
4) Report back here

I will continue to edit this post.

I was wondering also what I could get for $25/ month on a retention plan, my contract is going to be up fairly soon. So i was wondering what I could get.

I am hoping for minimum, with $25/ month on a 2-year contract.

250 Mins Weekdays
Evening Start at 6am
Unlimited Weekends
Free Caller ID for Entire Term
$35 Administration Fee Waived

As well I would like an upgrade in my cell phone what can you get free right now? I would like a flip phone as I am fond of those. At least the Motorola V300 perhaps?:D

[chenj16]

Ya, I basicly got Suberman's deal too, would like to share here.

250 mins Weekdays
Evenings start at 6pm as opposed to the normal 8pm
FREE VoiceMail for 2 MONTH.
FREE Caller ID
$79.99 no rebate Nokia 6620
100 Long Distance Within Canada
2 year Contract for $20 per month

Only difference is
1) 2 MONTH vs. 1 YEAR Free VoiceMail
2) Phone, I could probably get the 3120 for free too(I just went for a higher priced phone)...

[secretsam28]

Chenji,

Is your plan billed per minute or per second?

[chenj16]

Chenji,

Is your plan billed per minute or per second?

too bad it is per minute..

[Pavel]

Crap, I signed up last December and I got the:

V551 for $150
Free local calling for one year
250 WD minutes
Free Caller ID for the term
Evenings at 8PM
Basic Voicemail
3 Year term

All for $25.

I like Superbman's plan. I called a little while ago asking for free Voicemail and they said no. Ya think I should bug them again?

[tetris]

Ya, I basicly got Suberman's deal too, would like to share here.

250 mins Weekdays
Evenings start at 6pm as opposed to the normal 8pm
FREE VoiceMail for 2 MONTH.
FREE Caller ID
$79.99 no rebate Nokia 6620
100 Long Distance Within Canada
2 year Contract for $20 per month

Only difference is
1) 2 MONTH vs. 1 YEAR Free VoiceMail
2) Phone, I could probably get the 3120 for free too(I just went for a higher priced phone)...
Did u get the $50.00 American Express gift check with purchase of Nokia 6620 for $79.99.

[2fast]

I'm interested to know when Roger's decided to give people per second billing...is that only for corporate? I was thinking of companies to match against ie. Company X offered me per second billing, will you match that?

How'd you do it?

[chenj16]

Did u get the $50.00 American Express gift check with purchase of Nokia 6620 for $79.99.

no.. what is that :-0

[HowEver]

I'm interested to know when Roger's decided to give people per second billing...is that only for corporate? I was thinking of companies to match against ie. Company X offered me per second billing, will you match that?

How'd you do it?

Per second billing only exists for some grandparented plans (if you change to a new plan, it may be gone) and a few, rare qualifying existing plans. You *must* prove where you work with an employer's letter, and their fraud team checks and verifies your employment status independently.

[Superbman]

I am just gonna try to compile a list of the deals gotten in this thread from the latter post on pages around 40 and onward.

Superbman's Deal

250 Mins Weekdays
Evenings start at 6pm as opposed to the normal 8pm
FREE VoiceMail for One Year.
FREE Caller ID for Entire Term
FREE Nokia 3120
100 Min Long Distance Within Canada
2 year Contract for $25 per month?

I will continue to edit this post.

I was wondering also what I could get for $25/ month on a retention plan, my contract is going to be up fairly soon. So i was wondering what I could get.

I am hoping for minimum, with $25/ month on a 2-year contract.

250 Min Weekdays
Evening Start at 6am
Unlimited Weekends
Free Caller ID for Entire Term

As well I would like an upgrade in my cell phone what can you get free right now? I would like a flip phone as I am fond of those. :D

close, but it's $20/month and no activation fee :)

[jtcb]

What does retention plan means? Does the $25 plan has unlimited incoming?

[tjuzer]

is this cooperate plan? i just sign on couple day ago on $25 limited uncoming can i switch that plan :?:

[Cisco KId]

400 minutes/per second per second per second per second
eves free after 6pm
wknds free
caller disply free 3 mths, then I lose it no need I answer when I want!
enhanced voicemail free for 2 yrs
V551 $99
activation waived
2 yr

thats what I have $52/mth tax in

[d_wing]

$20/month

225 mins
free weeknights ( after 8pm ** first they told me it was 6pm than 7pm **)
free weekends
free caller ID

** tips **

make sure u get the name of the sales rep. they sometimes make up these plans and deals to get u off the phone and tell you that they will put this in the computer. but when u call back they say that they don't have any record of giving you thoses deals.

if you have roger's cable, internet and wireless, ask about better choice bundles. I think its putting all of your services on one bill. You will get 15% off all our services each month ( which is pretty good if you have alot of services with rogers). Secondly, having more services and wireless accounts on the same bill will help you get better plans when dealing with customer service.

[coldpower27]

close, but it's $20/month and no activation fee :)

Wow, how on earth did you get $20/month with early Evenings at 6pm? I thought you usually needed + $5 for that.

[tjuzer]

i just signed onto the source plan couple day ago and now they give me nothing after call customer relation :confused:

[tjuzer]

whoever keeping up on this link what is best plan for new customer or new customer that sign contract just few day ago :?:

[ieatkittens]

i just signed onto the source plan couple day ago and now they give me nothing after call customer relation :confused:


Call them back when your contract is more then a couple days old. Try...oh, say, 2 years from now. :P

[Sgt_Strider]

i just signed onto the source plan couple day ago and now they give me nothing after call customer relation :confused:

I don't know of any new customers getting plans like these. I believe these are for existing Rogers customers(more than a couple of years) to get these kind of plans. I myself is on one, but I've been a customer for years.

[2fast]

I decided to jump all over the recent competition between Roger's and Bell and got myself this today. I talked to a guy named Ameer so if you get him...hang up and call again because he'll probably realize he just handed this out lol and before anyone asks, all billed per minute.

First my plan looked like this (result of another plan match deal when Telus had their awesome deal on):

250 weekday minutes
unlimited evenings and weekends
evenings starting at 8pm
free call display for term
$20/month but I added on the $7 essential value pack

Total: $27/month + fees
If I had paid full price: $32/month + fees (I get a $5 credit each month for the call display)

As of 6pm today:

250 weekday minutes
unlimited evenings and weekends
early evenings (start at 6pm)
free call display for term (kept that)
free voicemail for rest of my term (I did 9 months and originally signed on for 3 years, so free until my 2 years and 3 months runs out)
$5 text messaging (75 sent messages) for $2
pretty much the $7 essential value pack for $2
$20/month
offer to get the Samsung E316 for $49 - didn't take it

Total: $22/month + fees
If I had paid full price: $37/month + fees (I get a $15 credit each month for call display, early evenings, and credit towards the $7 essential value pack)

I was pretty happy with that. I got everything I wanted except unlimited incoming calls, but I talked to a few CSR's and they told me that they couldn't do anything with the two incoming calling plans ($25 and $40 each month), so I got that instead. I plan on calling back after awhile to get incoming calling free. They're pretty strict with the incoming calling plans right now, and said they can do very little when it comes to modifying those plans. The guy even told me that he couldn't charge me an extra $5 on the $25 plan to give me early evenings, like he couldn't even add it on! When those plans are set, they're set.

My golden trick is to open the conversation with 'Hi, I'm wondering if you can tell me how many months I have left on my contract.' to which they'll almost always say 'Oh, why? Are you planning on switching?'. Then you tell them the deal you got offered (in my case, an imaginary deal from Bell that was kickass but not real) and he pretty much matched me on each feature except the incoming calling.

One last edit...calling to get billing per second is useless...as far as I know, anyways. They only do it for the corporate/grandfathered plans and my guy flat out said I won't match that because we don't offer it...I don't really need it but I thought I'd ask anyways. You'll probably only qualify under strict conditions, but you can try. You just might get shot down! :P

Also got the call reference number and his name to make sure I don't get screwed.

Good luck with your plan matching!

[jtcb]

My golden trick is to open the conversation with 'Hi, I'm wondering if you can tell me how many months I have left on my contract.' to which they'll almost always say 'Oh, why? Are you planning on switching?'. Then you tell them the deal you got offered (in my case, an imaginary deal from Bell that was kickass but not real) and he pretty much matched me on each feature except the incoming calling.



Thanks for the tip. I havn't been following deals from other companys. Can you give me some examples of imaginary deals? Right now I have the 100 min weekdays / 1000 min weekends deal with free call display for $25. That's it. Thing I want to add are more WDs say 2xx min, keep free call display, and get free unlimited early evenings, free voicemail, unlimited incoming, and charge by the seconds for $25 or less. Do you think I can get all that?

[2fast]

Thanks for the tip. I havn't been following deals from other companys. Can you give me some examples of imaginary deals? Right now I have the 100 min weekdays / 1000 min weekends deal with free call display for $25. That's it. Thing I want to add are more WDs say 2xx min, keep free call display, and get free unlimited early evenings, free voicemail, unlimited incoming, and charge by the seconds for $25 or less. Do you think I can get all that?

I did :) haha but honestly, all I said was that Bell offered me plan x, which just *happened* to include all the features I wanted from Roger's :) dunno if it works with everyone though. I kind of pulled the innocent female who didn't know Roger's did plan matching....;) works everytime.

[i-o_o-i]

do they ever offer any free phone upgrades for new customers? I tried calling before for my plan and the csr told me they usuaally offer free phone upgrade to rogers customers that are with them for more than 2 years, I want to call again for my mom's plan and am wondering if I can get any sort of phone upgrade...

[jtcb]

What's Roger's number for both English and Cantonese? I'll give it a try tomorrow?

[EL820]

I decided to jump all over the recent competition between Roger's and Bell and got myself this today. I talked to a guy named Ameer so if you get him...hang up and call again because he'll probably realize he just handed this out lol and before anyone asks, all billed per minute.

I dealt with Ameer on three different occassions...super super nice guy.

He hooked me up with the 700 min, one year free MSF plan. He also threw in some extra features as well. The plan is for $45 if I want to keep after the 1st year, or we can downgrade to one of the $20/$25 retentions plans and keep the extra features. :)

[2fast]

I dealt with Ameer on three different occassions...super super nice guy.

He hooked me up with the 700 min, one year free MSF plan. He also threw in some extra features as well. The plan is for $45 if I want to keep after the 1st year, or we can downgrade to one of the $20/$25 retentions plans and keep the extra features. :)

Man that guy is golden. He did the same for me. So I know that if he says he can't do anything about the incoming call thing, I know it's probably legit. Watch, starting now everyone's going to ask for him when they call in...

[tetris]

So what is the best plan for a new customer with free phone Like V300?

[littleangelvl]

Has anyone been able to get any kinds of deals with Family Plans? I just changed over end of May..I have:

150 Shared Weekday Minutes
150 Shared Weedday Bonus Minutes
Unlimited Evening & Weekends (not early evenings & weekends)
Between Us Calling (Up to 2500 local minutes per line)
Between Us Txt Msging (100 msgs)

4 phones for $85 + taxes

All 4 phones has the $9 Essential Pack (Call Display, Basic Voicemail, and $5 Txt Msging)

Seems like a lot of you are getting Call Display & Voicemail Free for the term. I've tried once to get Voicemail free on all 4 phones..but they said no. Should I keep trying or is any free virtually impossible to get on family plans?

I have all three services with them so I would think they'd want to keep me around.. :)

[SirLurksAlot]

I dealt with Ameer on three different occassions...super super nice guy.

He hooked me up with the 700 min, one year free MSF plan. He also threw in some extra features as well. The plan is for $45 if I want to keep after the 1st year, or we can downgrade to one of the $20/$25 retentions plans and keep the extra features. :)

WHen was this? Was it recently or back in Feb when that promo was available?

[EL820]

Man that guy is golden. He did the same for me. So I know that if he says he can't do anything about the incoming call thing, I know it's probably legit. Watch, starting now everyone's going to ask for him when they call in...

I asked for him everytime I call in to retention. I was going to write a nice letter to his supervisor to show my appreciation, but he said it wasn't necessary.

Good to know he's still there...I'll be needing his service soon :D

[EL820]

WHen was this? Was it recently or back in Feb when that promo was available?

That was back in Jan. I don't think they are offering the 700 or the 1500 min plans anymore.

[smurfgun]

Thanks for all the info you guys posted!

My contract expired probably a year ago but I simply kept the same contract and went on a monthly bases. For the past two months, I've been having problems with the plan. I'll skip the details of that. I called in and got the following plan right away (x2 for me an my gf).

$20/month
200 minutes daytime
free evenings/weekends starting at 6pm
free Caller ID
2 months voicemail included
2 year contract
Both activation fees waived

Hardware upgrade at the 3-year activation price on the website. I was thinking of getting the V220 and V635. Btw, any comments on the V635?? It's expensive but I'm having problems resisting...

I lost the per second billing, but I didn't think twice.

I know some others on this forum has gotten similar plans but with 250 minutes daytime, 100 minutes long distance, and voicemail for longer term. Really, I don't need these. But do you think I should call back a few more times to see if they will give it?

Also, I already told them to activate the plan. Can I simply call back and ask if they will tag on the extra 50 minutes?

[Kwirky]

smurfgun, for the phone, DON'T get the V220... the CSR I called actually advised me against it, and suggested the V300 instead. The V300 is great phone, nothing exceptional, but it does enough to keep most people entertained.

As for the extra 50 mins, I don't think it could hurt to ask, but would you use them? Is it worth otherwise avoiding this contract for those extra 50 mins?

Just my 2 cents.

[jtcb]

I called and asked today. The rep offers me the following for $25:

250 weekday minutes
unlimited evenings (start at 6pm) and weekends
free call display

I then ask about the unlimited incoming. She quotes $25 with 100 weekdays. Nothing else. I can't get free voicemail in either offers. I really don't need it but it might come in handy. She said the condition for the 250min deal is for me to renew for three years. Do you guys who got 250miins renew for three years too? I really prefer not to. If there is even better plans in the future, can I change it again? I have five months left in my current contract.

[bigdaddy05]

id call back. don't take the first offer.

[i-o_o-i]

for those of you who have called, any of you who have a new contract or is new with rogers within the past few months, like since march? I called today the guy couldn't offer any better plan for me because he said I am too new of a customer and don't have any histroy with Rogers, I also wanted him to bundle me up with my other wireless, cable and internet bill, would that be better to ask for a good plan because I have been a cable customer for a very long time and have a long history with them?

[coldpower27]

You should be easily be eligible for the 15% discount by using 2 of Roger's Services brings. I currently have that as I have Cable Internet, Cable TV, and Rogers Wireless.

I am going into looking at these retention plans fairly soon.

[HowEver]

for those of you who have called, any of you who have a new contract or is new with rogers within the past few months, like since march? I called today the guy couldn't offer any better plan for me because he said I am too new of a customer and don't have any histroy with Rogers, I also wanted him to bundle me up with my other wireless, cable and internet bill, would that be better to ask for a good plan because I have been a cable customer for a very long time and have a long history with them?


If you bundle your plans you won't be able to get deals on *any* of them until their terms are up--and they will extend your terms to match, including the phone you just signed up for.

As for the person above who wanted to call back and change, you usually have 30 days/30 minutes of phone usage to change your mind. Just call and say you changed your mind and want to cancel. See what happens.

[Patty]

I dealt with Ameer on three different occassions...super super nice guy.


I asked for him everytime I call in to retention. I was going to write a nice letter to his supervisor to show my appreciation, but he said it wasn't necessary.

Good to know he's still there...I'll be needing his service soon :D

So do you just call in to retentions and ask for him? I find that not everybody in retentions works at the same location so it's hard for them to transfer you since they probably won't know the person unless you have his employee number as well.

[EL820]

So do you just call in to retentions and ask for him? I find that not everybody in retentions works at the same location so it's hard for them to transfer you since they probably won't know the person unless you have his employee number as well.

He has worked on accounts before, so he should have left notes and what not. When I call in I usually ask the rep to relate a message to the rep to call me back.

[2fast]

I called and asked today. The rep offers me the following for $25:

250 weekday minutes
unlimited evenings (start at 6pm) and weekends
free call display

I then ask about the unlimited incoming. She quotes $25 with 100 weekdays. Nothing else. I can't get free voicemail in either offers. I really don't need it but it might come in handy. She said the condition for the 250min deal is for me to renew for three years. Do you guys who got 250miins renew for three years too? I really prefer not to. If there is even better plans in the future, can I change it again? I have five months left in my current contract.

I was told that was usually the case, but not for me. I signed up for a 3 yr contract about 9 months ago, and if you scroll back to my plan, that's valid for another 2 yrs and 3 months. so they didn't make me renew for another 3 years, but kept my original contract length of 3 yrs total.

Hope that helps.

[canadianlamb]

My 2-year contract with Rogers ended in May and I was all gung-ho to switch over to Fido. When I called Fido to check out their deals, they offered me the standard Unlimited incoming calls plan. But I told them I had to cancel with Rogers first before signing up with them. So, they threw in free voicemail for the first 2 months and unlimited local calling for no charge for the first 3 months - if I signed up right away. But I didn't want to sign up without first cancelling with Rogers so I told them I'd call them back.

When I called Rogers to tell them very simply, that I wanted to cancel my wireless service with them, they asked me why. I just told them that I saw a plan I'd like to sign up for and they asked me what the plan was. So their counter-offer was their standard $25 unlimited incoming calls plan:
100 weekday
1000 weeknight/weekend
100 long-distance within Canada

PLUS:
Unlimited local calling for the first 6 months
Free basic voicemail and caller ID for the entire 2-year contract
Free hardware upgrade with the admin fee waived
$15 credit towards my first bill

This was good enough for me to stay with Rogers. That and the fact that I wouldn't need to send all my friends and colleagues a new contact number. But this was the second time I called Rogers. The first time, the girl offered me the $20, 200 daytime, unlimited evenings and weekends, free caller ID plan. That would be a great plan normally but I work at home so I'm always near a landline to make outgoing calls and people usually call me not the other way around.

I think the key to all these different plans is to know what kind of plan you need. A plan that is an awesome deal for one person, may not be the best deal for another.

[eliteblaze]

that's almost better than corporate :) better if you don't need voicemail or per second billing


Thanks for all the info you guys posted!

My contract expired probably a year ago but I simply kept the same contract and went on a monthly bases. For the past two months, I've been having problems with the plan. I'll skip the details of that. I called in and got the following plan right away (x2 for me an my gf).

$20/month
200 minutes daytime
free evenings/weekends starting at 6pm
free Caller ID
2 months voicemail included
2 year contract
Both activation fees waived

Hardware upgrade at the 3-year activation price on the website. I was thinking of getting the V220 and V635. Btw, any comments on the V635?? It's expensive but I'm having problems resisting...

I lost the per second billing, but I didn't think twice.

I know some others on this forum has gotten similar plans but with 250 minutes daytime, 100 minutes long distance, and voicemail for longer term. Really, I don't need these. But do you think I should call back a few more times to see if they will give it?

Also, I already told them to activate the plan. Can I simply call back and ask if they will tag on the extra 50 minutes?

[2fast]

I notice (in the last few pages at least) that everyone pretty much got the Nokia 3120 for free. Did anyone get offered the same deal as me, which was the Samsung E316 for $49?

I declined to take it, pretty much because it's only a dual-band phone so I figured calls would get dropped more easily than with the quad-band I have now. Any E316 users out there that are willing to provide a review?

I'm thinking of calling them back and asking for the V551, but I don't wanna pay $99 for it. Did anyone else get a phone in their retention plan other than the 3120 or the E316?

Cheers everyone.

[jtcb]

When I called Rogers to tell them very simply, that I wanted to cancel my wireless service with them, they asked me why. I just told them that I saw a plan I'd like to sign up for and they asked me what the plan was. So their counter-offer was their standard $25 unlimited incoming calls plan:
100 weekday
1000 weeknight/weekend
100 long-distance within Canada

PLUS:
Unlimited local calling for the first 6 months
Free basic voicemail and caller ID for the entire 2-year contract
Free hardware upgrade with the admin fee waived
$15 credit towards my first bill



What is that $15 credit towards your first bill for? I called on Friday and the rep offers me the same plan when I asked about the unlimited incoming but without free voicemail. Should I take this unlimited plan or the 250 min plan I can't decide..

[i-o_o-i]

so...has anyone with a new contract of 3 months gotten any of the plans mentioned here? the one I'm looking for is the $20 - 250min/eveening&weekends/callerid, i got that one in like february for my plan which was newly signed in august...now I want that same plan for my moms phone which she signed in april...

[jtcb]

I called this morning and got this offer for $25 for a 3 yr renewal.

250 min daytime
unlimited evenings (starts at 6pm)
unlimited weekends
free call display
unlimited local calling for three months

I try to get free voicemail but the rep can't give it. Instead he offers three months of unlimited local calling. Is it a good deal? Should I take it or not?

I also want to get the Sony Ericsson S710a and the rep offers $499 for it with $35 fee.

I also try to get the deal for $20 but he refused saying I called eariler. This means the rep take notes of what I said before.

[speedyturtle]

I was offered the same plan for $20 for only 2 year renewal.

[chenj16]

I notice (in the last few pages at least) that everyone pretty much got the Nokia 3120 for free. Did anyone get offered the same deal as me, which was the Samsung E316 for $49?

I declined to take it, pretty much because it's only a dual-band phone so I figured calls would get dropped more easily than with the quad-band I have now. Any E316 users out there that are willing to provide a review?

I'm thinking of calling them back and asking for the V551, but I don't wanna pay $99 for it. Did anyone else get a phone in their retention plan other than the 3120 or the E316?

Cheers everyone.

Dual/Tri/Quad Band doesn't affect call signals, if it is Tri Band, you can use it in Asia, if it is Quad Band, you can use the phone in Asia and Europe.

btw, I got the 6620 for $79.

[2fast]

Dual/Tri/Quad Band doesn't affect call signals, if it is Tri Band, you can use it in Asia, if it is Quad Band, you can use the phone in Asia and Europe.

btw, I got the 6620 for $79.

True. I was thinking more resale value though afterwards. A dual band phone just isn't as practical for reselling it later, in my opinion.

How is the 6620? It looked a bit bulky but it's got BT, Infrared and USB connectivity...is there anything else about it that's sweet?

Just figuring out which phone to pressure them for ;)

[2fast]

I just called Roger's and told them I didn't want the Samsung E316 for $49 so she offered me these options. She said she'd waive the activation fees and any admin fees (shipping etc.):

Motorola V551 - $79
Nokia 6620 - $49
Ericsson T637 - $99

Any suggestions on which I should take? I guess I have 30 days to think about it, but any thoughts from current owners of these phones would be great!

[crazybear]

I thought the SE T637 is free for renewing 2 yrs contracts

[2fast]

I thought the SE T637 is free for renewing 2 yrs contracts

I didn't renew anything...I just said I was going to eat the penalty and go to Bell so they offered these to me just to stay with them. I originally signed on for 3 years about 9 months ago, and my term still ends in 2 years and 3 months.

It might be free for 2 year renewal though.

[superizzy]

Anyone look into dropping their home line and just having a cell phone.

I figure this works best if u are a single person and therefore if u are not home u don't need to have a phone line.

With basic home service running $30 plus features. i figure u could ramp up a pretty decent cell plan (maybe 1k minutes daytime) with free w/e and early evenings and come out ahead .

If anyone has done this i would be interested in your feedback

[evoviii]

I donno about changing my home phone for that just a cell

if you think about it, you would always have to make sure the phone is charged and if crap happens and you call 911 and you get cut off, they won't be able to locate where you called from. If only Fido had that city plan around still, that would've been perfect for that idea.

[2fast]

I finally decided which phone to get, so here's the revised plan:

250 weekday minutes
unlimited evenings and weekends
early evenings (start at 6pm)
free call display for term (kept that)
free voicemail for rest of my term (I did 9 months and originally signed on for 3 years, so free until my 2 years and 3 months runs out)
$5 text messaging (75 sent messages) for $2 for rest of my term
pretty much the $7 essential value pack for $2
$20/month
offer to get the Samsung E316 for $49 - didn't take it
offer to get the Motorola V551 for $79 - didn't take it
offer to get the Ericsson T637 for $99 - didn't take it
Nokia 6620 for $49 - took it
$35 admin/shipping fee waived
free Pop Port headset ($19.00 value)

Total: $22/month + fees
If I had paid full price: $37/month + fees (I get a $15 credit each month for call display, early evenings, and credit towards the $7 essential value pack)

Plus, I get 30 days to see if I like the phone, and can send it back without paying for shipping, etc. as they provide a pre-paid box to return it in. As long as I don't talk over 30 minutes, I can send it back. Roger's doesn't sell the stereo headphones though so no luck there. I guess I'll have to hunt eBay for some.

Good luck everyone!

[TypeS_A-Spec]

Hey guys. I just renewed my contract to a 3 year plan. I called rogers many times and at the end was offered the following:

250min weekdays
unlimited evenings and weekends (starting at 8pm)
Free Call Display
Enhanced voicemail for 12 months
Free text and multimedia text msg for 3 months
Waived $35 fee
Free Samsung E316

$20/month

I'm just curious if this was a good deal. Thanks for your inputs.

[carabunny]

Hey guys. I just renewed my contract to a 3 year plan. I called rogers many times and at the end was offered the following:

250min weekdays
unlimited evenings and weekends (starting at 8pm)
Free Call Display
Enhanced voicemail for 12 months
Free text and multimedia text msg for 3 months
Waived $35 fee
Free Samsung E316

I'm just curious if this was a good deal. Thanks for your inputs.

price?

[TypeS_A-Spec]

Oh sorry about that. $20/month

[shocknawe]

Anyone look into dropping their home line and just having a cell phone.

One problem I have is running between floors when the phone rings and I am on a different floor where my phone is. I don't like carrying my phone on me when in the house.

Landline phones allow me to have several phone extensions around the house making it only a short walk to pick up a call.

It would be nice if I can have cloned SIM cards so I can have several phones ringing simultaneously around the house. I would just pick up the phone closest to me.

Is Bluetooth a possible solution for this?

[bubble.tea]

Is Bluetooth a possible solution for this?

It Sure Is!!!

you leave your phone in the best possible reception location..and carry your headset wich-ya!

[shocknawe]

For the same reason I don't want to carry around a phone around the house, I don't want to be wearing/carrying a headset all the time.

Can a BT phone handle multiple headsets? Then I can have several BT headsets around the house and just pickup the closest one when the phone rings.

[jtcb]

How did you guys get offered $20..? They offered me $25... Too bad I called eariler and the rep entered my requests in the computer.. Is tthere any way for me to change it request for $20 instead of $25 for the 250min offer??

[tetris]

$20.00 for 250 minutes is a good plan on a 2 yrs contract, thinking about it. Is there any good deal on phone like v300 or any comparbale set for a new customer? If anyone has any information, would be appreciated.
Tetris

[jtcb]

How about $25 for the 250min plan.. The rep can't get me $20.

250min weekdays
unlimited evenings (6pm)
unlimited weekends
free caller ID
3 months unlimited local calling
3 year contract

[secretsam28]

Hi Everyone,

To benefit the members of RFD and to reciprocate the empowerment all of you gave me in my negotiations, here is my deal to help others:

2 Year contract Renewal, Customer Retention Plan:

250 minutes daytime (per minute billing) + 25 min BONUS for 1 year
100 Anytime Canadian Long Distance minutes
Unltd Eve & Wkends starting at 6PM
3 months Unltd Local Calling
Caller ID for term
Enhanced Voicemail for term
Conf Calling, Detailed Billing, Call Forwarding, Call Waiting, Incoming Text Msgs

The plan will cost me $23 + $6.95 + $0.50 + taxes.
The bill will show $25 plan-$5 credit
Enhanced VM $8 - $5 credit
Caller ID $5 - $5 credit

In Free Phones, I was offered:
LG 1150
Samsung E316
Samsung X426
Motorolla V220
Motorolla V300
Motorolla V551
Nokia 3120
(No Shipping/Admin Fee)

However, after 3 visits to the local Rogers outlet, and 3 days pondering, I chose to upgrade to a Motorolla V635 for $150. I chose to pay for this model as it is NEW to the market and is the ONLY phone that I saw had a Decent Camera (1.3MegaPixels). All other phones have 0.3MP. There were some reviews on HowardForums that helped in my decision.

The only downside to this phone is that it is heavier, but I dont mind as it felt more solid. I liked the appearance over the V551, and the better camera. Mainly though, it doesn't have the problems of the V551 which are dead battery daily, and white screen of death! See Howard Forums for more details.

My Strategy:
First get the Phone Plan, don't mention anything about a new phone yet (otherwise they will factor in the cost of providing a phone subsidy to you).
Once that is decided, hang up! Call the next day and find out offerrings for the phones. Hang up, complaining that Bell/Telus was giving better looking phones for free!
Wait another day or so. Use this time to decide what phone you really want and what (if anything) you are willing to pay. Once decided, call them back and negotiate asking for better pricing, complaining that it looked like you would have done better with the other phone company! If applicable, also complain that with Bell you would have per second billing not per minute!

Please dont tell Rogers you saw it on RFD, we don't want them monitoring this thread! Instead say someone at school got this deal! Or mention that you saw the affiliation plans like the Queens University plan.

I believe factors that helped me were: Long time Rogers Customer, subscribing to their High Speed Internet and Cable. And i said I didn't want to bundle. I will now evaluate my Cable and internet options, and call them back in a couple of weeks to discus those. If I can't reach an agreement I'll drop High Speed and go with Bell's intro price offer of $22.95 for 6months!
Also, the advantage of Bell is NO BANDWIDTH LIMIT!
But, that's for another discussion....

Once again, thanks to all those that have posted before me, for the insights that helped me! :cheesygri

SecretSam28

[Mattli]

I'm just wondering how you got those free phones when you are already signed on a 2 year term? I thought they do not offer you anyhting after you are on a term?

[Superbman]

hey sam! awesome plan man, good job! make sure to call them back and make sure they didn't try to jack you on that and just gave you that. I had that happen to me and it was helluva annoying!
But yeah, that's probably the best deal i've seen thus far! :D

[EL820]

I finally decided which phone to get, so here's the revised plan:

250 weekday minutes
unlimited evenings and weekends
early evenings (start at 6pm)
free call display for term (kept that)
free voicemail for rest of my term (I did 9 months and originally signed on for 3 years, so free until my 2 years and 3 months runs out)
$5 text messaging (75 sent messages) for $2 for rest of my term
pretty much the $7 essential value pack for $2
$20/month
offer to get the Samsung E316 for $49 - didn't take it
offer to get the Motorola V551 for $79 - didn't take it
offer to get the Ericsson T637 for $99 - didn't take it
Nokia 6620 for $49 - took it
free Pop Port headset ($19.00 value)

Total: $22/month + fees
If I had paid full price: $37/month + fees (I get a $15 credit each month for call display, early evenings, and credit towards the $7 essential value pack)

Plus, I get 30 days to see if I like the phone, and can send it back without paying for shipping, etc. as they provide a pre-paid box to return it in. As long as I don't talk over 30 minutes, I can send it back. Roger's doesn't sell the stereo headphones though so no luck there. I guess I'll have to hunt eBay for some.

Good luck everyone!

Was that with Ameer?

As for the plan, that's pretty much what I got...but went for the 700 min plan instead so I got the entire first year MSF free of charge. Come Jan/06, he said I can switch back to the your $20 plan, but no early evening. I'll have to ask him to throw that in :)

[2fast]

Was that with Ameer?

As for the plan, that's pretty much what I got...but went for the 700 min plan instead so I got the entire first year MSF free of charge. Come Jan/06, he said I can switch back to the your $20 plan, but no early evening. I'll have to ask him to throw that in :)

Nope just had Ameer the first time, and I spoke with another CSR today about the phones, and then another to confirm which one I wanted. Ameer definitely got the ball rolling though ;)

and MSF? which fee would that be?

Also forgot to mention the $35 admin fee got waived.

$40 is a little overboard for me as I would never use 700 min daytime...I'm either in school or at work so not much talking gets done. The $20 plan is probably the best choice for me right now.

[Impala]

Please dont tell Rogers you saw it on RFD, we don't want them monitoring this thread! Instead say someone at school got this deal! Or mention that you saw the affiliation plans like the Queens University plan.



SecretSam28

I am pretty sure that Rogers is well aware if this thread. Wouldn’t you be able to use this to your advantage? The rep knows that you know what the best plans are. How can the rep than say, you do not deserve this plan, while another customer in the same situation is able to get this plan? They have better bargaining skills so they are now able to get the same service for a better price. Is this fair?

Can someone explain why this is not recommended?

[EL820]

and MSF? which fee would that be?

Also forgot to mention the $35 admin fee got waived.


MSF = Monthly Service Fee. First year's MSF was waived entirely, so I pay only the $6.95 SAF & the $0.50 911 and additional usage. I will not be keeping the 700 min $45 dollar plan after the 1st year, I will be going back to the $20 or $25 dollar retention plan.

Oh yes, the $35 admin fee was waived as well...good deal.

[2fast]

MSF = Monthly Service Fee. First year's MSF was waived entirely, so I pay only the $6.95 SAF & the $0.50 911 and additional usage. I will not be keeping the 700 min $45 dollar plan after the 1st year, I will be going back to the $20 or $25 dollar retention plan.

Oh yes, the $35 admin fee was waived as well...good deal.

I thought by monthly service fee you meant system access fee? I don't pay a MSF for anything? Unless you mean for add-ons, like vm, cd and text messaging. In that case, I don't pay any MSF any longer ;)

[jtcb]

I called again and renewed for a 3 yr contract for $20.

250 min weekdays
unlimited evenings (8pm)
unlimited weekends
free caller id
3 months unlimited local calling
2 months free trial of enchaned voicemail

For those who also got free voicemail for term, early evenings at 6pm, and 100min long distance, you are lucky. Maybe I don't have good bargaining skills is the reason..

Is it still a good deal for what I got?

[2fast]

I called again and renewed for a 3 yr contract for $20.

250 min weekdays
unlimited evenings (8pm)
unlimited weekends
free caller id
3 months unlimited local calling
2 months free trial of enchaned voicemail

For those who also got free voicemail for term, early evenings at 6pm, and 100min long distance, you are lucky. Maybe I don't have good bargaining skills is the reason..

Is it still a good deal for what I got?

Most of us got a free phone thrown in with the admin fee waived, but that's still a decent plan. You probably could've called back and said you wanted vm for term, and early evenings though. Either way, it's a sweet deal for $20/month.

[shadowfighta]

I just called a few times for my mom and was only offered 250 minutes on 3 yr not 2, early evenings at 6pm and call display for $25. I'm gonna have to call back...

[jtcb]

Most of us got a free phone thrown in with the admin fee waived, but that's still a decent plan. You probably could've called back and said you wanted vm for term, and early evenings though. Either way, it's a sweet deal for $20/month.

I think it is still better than my current plan which is $25/month with 100 weekdays and 1000min weekends, and caller id. I was offered $25 for early evenings or $20 for 8 pm.. and I chose 8pm..

[weedb0y]

Most of us got a free phone thrown in with the admin fee waived, but that's still a decent plan. You probably could've called back and said you wanted vm for term, and early evenings though. Either way, it's a sweet deal for $20/month.

free phones are usualy thrown in if you have been without a HUP for over a year minimum. (Official timeline is 2 years.)

[shadowfighta]

Damn, I talked them down to $20 200 min/call display/6 pm nights but e316 at $79 not $49!! grrr....

[st7860]

this is where the HOFO people talk about the elite rogers plans they get (http://www.howardforums.com/showthread.php?p=5361714#post5361714)

Their current 'neat' thing is $25/mo for Evenings at 8pm and weekends, plus unlimited incoming calls anytime., plus 100 daytime. however, the off peak periods are NOT unlimited, its only 1000 minutes, and the $5 early evenings option is NOT available on that plan.

[chenj16]

Damn, I talked them down to $20 200 min/call display/6 pm nights but e316 at $79 not $49!! grrr....

me too, i couldn't get any phone below $50, best i did was from $99->$79..

[raymondy]

So far I have been seeing people getting good plans from ON, anybody got similar deal in BC or Vancouver?

[2fast]

So far I have been seeing people getting good plans from ON, anybody got similar deal in BC or Vancouver?

I'm from Van City and my plan is in this thread somewhere...but to summarize

250 daytime
unlimited evenings/weekends starting at 6pm
free vm, call display for term
$5 text messaging for $2 for term
offered:
ericsson t637 -> $99
motorola v551 -> $79
samsung e316 -> $49
nokia 6620 -> $49 - took the nokia on the condition they give me a free headset
no $35 admin fee for phone

$20/month (or $22 if you count the text messaging fee)

good luck!

[jtcb]

I'm from Van City and my plan is in this thread somewhere...but to summarize

250 daytime
unlimited evenings/weekends starting at 6pm
free vm, call display for term
$5 text messaging for $2 for term
offered:
ericsson t637 -> $99
motorola v551 -> $79
samsung e316 -> $49
nokia 6620 -> $49 - took the nokia on the condition they give me a free headset
no $35 admin fee for phone

$20/month (or $22 if you count the text messaging fee)

good luck!

I am in Vancouver also. Can you help me out? I got the same plan for $20 with three yr renewal minus free VM for term and unlimited evenings at 8 instead of 6.. Are you a corporate customer? They said they never offer free VM to non-corporate customer.

Also, does anyone knows if Rogers is going to carry the Sony Ericsson K750i anytime soon? I really want that phone..

[tal65]

I can't answer your question, but had to agree with the K750i... Damn beautiful phone.


I am in Vancouver also. Can you help me out? I got the same plan for $20 with three yr renewal minus free VM for term and unlimited evenings at 8 instead of 6.. Are you a corporate customer? They said they never offer free VM to non-corporate customer.

Also, does anyone knows if Rogers is going to carry the Sony Ericsson K750i anytime soon? I really want that phone..

[EL820]

I thought by monthly service fee you meant system access fee? I don't pay a MSF for anything? Unless you mean for add-ons, like vm, cd and text messaging. In that case, I don't pay any MSF any longer ;)

You mentioned you're on the $20 or $22 plan, so your MSF is that...$20 or $22 per month plus the System Access Fees $6.95 & $0.50.

With the $45 plan, the $45 monthly service fee for the entire first year is waived...free...the only cost for the plan are the SAFs $6.95 + $0.50. Of course if you go over the 700 daytime minutes (which I never will), then there would be additional cost...LDs and >75 text messages are extras as well.

[jadoocian]

ok so i started goin on HOFO a few months ago...
then i found a post there that linked me to this thread

2 nights ago i read the posts onthis thread for 2 hours till 5 in the morning.
it paid off as yesterday i called them and got this retention plan

(my contract had expired about 9 months ago)


20$/month

200 day time
unlimited before 6
unlimited weekends
call display
voice mail


anyways i didnt have to sign up for a contract so next month i plan on signing up on a 2 year contract so i can get myself a free phone (and sell it :) )

[fuc847]

Has anyone threatened to quit Pay as you go service? any benefits? :)

for anyone who used pay as you go service for rogers, would i get anything out of it if i wanted to switch to say, Fido prepaid instead, and i told rogers that i'm quitting to switch over to fido... ?

[hOrnizuka]

great deal! i'll try my luck.

[2fast]

You mentioned you're on the $20 or $22 plan, so your MSF is that...$20 or $22 per month plus the System Access Fees $6.95 & $0.50.

With the $45 plan, the $45 monthly service fee for the entire first year is waived...free...the only cost for the plan are the SAFs $6.95 + $0.50. Of course if you go over the 700 daytime minutes (which I never will), then there would be additional cost...LDs and >75 text messages are extras as well.

Wow. That was just so unbelievable I didn't think you could have meant that...how on earth did you manage to get the monthly fee waived? They had to have known that no other competitor was willing to do that? Though I do recall Telus back in the day waving that around in people's faces, if I remember correctly...Ameer and I clearly have things to discuss :P lol

[jtcb]

I am still mad even though I got 250min for $20. How did you talk the rep to give you unlimited evenings starts at 6pm and free VM for term? Tell me..

Would it have made any difference if I call the retention department instead of customer relation?

[EL820]

Wow. That was just so unbelievable I didn't think you could have meant that...how on earth did you manage to get the monthly fee waived? They had to have known that no other competitor was willing to do that? Though I do recall Telus back in the day waving that around in people's faces, if I remember correctly...Ameer and I clearly have things to discuss :P lol

I didn't believe it when he told me at first. I initially went with the $20 plan, but I called him back to confirm if what I heard was correct. I confirmed with him 3 times on the same call just to reassure myself. At the end, I went with the $45 plan. I will be changing it back to the $20 plan come Jan/06.

Rogers offered the 1500 min plan with free MSF after my deal, but I couldn't be bothered cuz I'll never need that kind of minutes.

BTW, I don't think the 700 or 1500 plans are available anymore. Your plan is still an awesome plan...be happy with it. :)

[sephlod]

2 unsuccessful attempts..

First one offered me bad plans.. so I hung up and waited

2nd one offered me something sort of similiar but when I quoted the plan offered in the thread 200 or 250 min with even/weekends for 20/25 she said she knew of the plan but it wasn't available anymore...

BTW - this is bundled services, they said they couldn't access my plan at retention because it is bundled so they forwarded me. Is this maybe the reason why? Any way around this?


Any suggestions?

[jtcb]

I am confused with my unlimited 3 months. How does it works? I called this morning and asked about it. The rep said I still have to pay for the $20 for the free unlimited 3 months they gave me for the 250 min plan. Is it suppose to work that this? I thought I would pay nothing except system access fee and 911.. They said they'll just credit the amount excess the 250 min... Please clarify this for me..

[somed00d]

"3 Months Unlimted" means you can make and receive all the incoming calls you want. Basically it's unlimited evening and weekends that lasts 24 hours a day for 3 months. You still have to pay the usual monthly plan rate.

[rvs007]

Unlimited calling means just that..... you can call without racking up additional airtime charges. However, you still have to pay the MSF (monthly service fee) plus 911 and SAF.

Don't confuse "free unlimited calling for 3 months" with "free service for 3 months"... there's a difference.

[HowEver]

2 unsuccessful attempts..

First one offered me bad plans.. so I hung up and waited

2nd one offered me something sort of similiar but when I quoted the plan offered in the thread 200 or 250 min with even/weekends for 20/25 she said she knew of the plan but it wasn't available anymore...

BTW - this is bundled services, they said they couldn't access my plan at retention because it is bundled so they forwarded me. Is this maybe the reason why? Any way around this?


Any suggestions?


Check my post #1750 on this page or thereabouts:

http://www.redflagdeals.com/forums/showthread.php?t=111887&page=117&pp=15

I forget how to link to a single post, but you can find 1750 easily enough; oh what the heck:

"If you bundle your plans you won't be able to get deals on *any* of them until their terms are up--and they will extend your terms to match, including the phone you just signed up for."


.

[Shoryuken]

does anyone here have per-second billing with rogers?

[st7860]

does anyone here have per-second billing with rogers?

even when rogers was giving per second billing to everyone 3 to 4 years ago, it was only 'after the first minute' anyway.

they however have a neat $8/mo 400 first incoming minute option.

[dgr81]

does anyone here have per-second billing with rogers?
lot's of people do :D

[HowEver]

even when rogers was giving per second billing to everyone 3 to 4 years ago, it was only 'after the first minute' anyway.

they however have a neat $8/mo 400 first incoming minute option.

Some long-standing corporate customers don't pay for it, though. It was an unasked-for (but welcome!) add-on intended to keep customers with low daytime minute accounts from bailing. Same with my free enhanced voicemail and free detailed billing.

[microBe]

even when rogers was giving per second billing to everyone 3 to 4 years ago, it was only 'after the first minute' anyway.

they however have a neat $8/mo 400 first incoming minute option.

I have 400 FIM and per-sec billing (after the 1st minute) included with my old plan. I don't think I'll miss them given my usage and I still save a bunch per month with my new retention plan.

As far as phones go, I was offered the following just now:

3120 => $0
X426/V220 => $29
E316/V300 => $79
V551/T637 => $129

I forgot to ask about the 6620, but given the prices for the phones above, I don't think they would give it to me for $49 like someone quoted.

[st7860]

a huge list of questions and answers about rogers topics.

http://www.howardforums.com/showthread.php?t=506171

[dgr81]

There are some price drops scheduled as of tomorrow:


Well Guys you asked for it and you got it.... :D

Samsung X426 - $9.99 - $10 Savings
Mototola V551 - $69.99 - $30 Savings
Nokia 6620 - $79.99 - $50 Savings
Motorola v635 - $149.99 - $100 Savings
SE S710a - $399.99 - $100 Savings
LG 9100 - $99.99 - No Coupon

[Blazin_Sunfire]

how long will this deal last????

[coldpower27]

This is my first attempt. I got offered this when I called into customer rententions. I said I will think about it.

$25 / month on 2 Year Term
200 Min Daytime
Unlimited Evenings 6pm, Unlimited Weekends.
Free Caller ID for Term.
2 Months Free Trial for VoiceMail
100 Min Long Distance in Canada

Phone Choice:
Free Samsung X426
29.99 Motorola V220
79.99 Samsung E316

[jtcb]

There are some price drops scheduled as of tomorrow:

You work for Rogers? Is it instore or internet price? Price based on what contract length?

[coldpower27]

You work for Rogers? Is it instore or internet price? Price based on what contract length?

They have already happened on Rogers Website, check out their list of phones, the msot notable being the reduction in price of the V635 to 149.99 CAN.

[smurfgun]

Thanks for the heads up on the price drop for the phones! The change is already on the roger's website and I called in to get the appropriate credit. I did a HUP last week for a V635 and a V551.

[littleangelvl]

WOW!!! I just got off the phone with Customer Relations (C/R)..basically told that I had a friend who just called and was able to get $100 credited back to her for her Hardware Upgrade (HUP) on June 27 for the V635. I also mentioned that I have been a long time customer with Rogers (Digital Cable, High Speed Extreme, 4 Wireless lines).

I thought..why don't I give it a shot..a long shot..but why not..so I called Customer Service (C/S) and they transfered me over to C/R claiming that C/S can't give any of those kinds of credits.

After repeating myself to C/R the above story, the C/R sounded surprise..didn't know of the price drop in the first place. Asked me if I did the HUP recently and I just said yes (May 26) :lol: and he put me on hold..about 2 - 3 minutes went by (probably asking his superior if he could give me the $100 credit) and he came back saying "done". I was like WOW..THANKS!!! and then he said we appreciate your business with Rogers and feel free to call us anytime!

SWEET!!!!! :cheesygri

[jtcb]

Which is the next best phone after the SE S710a, in terms of features and size and available at Rogers? I like the S710a but it is too bulky.

[Pavel]

Which is the next best phone after the SE S710a, in terms of features and size and available at Rogers? I like the S710a but it is too bulky.

I thought SE's were still crap? Even those that got them during the last year or so initially have said they were good phones now say they are not.

[2fast]

I also called CR and they gave me my credit towards the 6620 so I only end up paying $29 for it. Wicked.

Just for the hell of it, I asked how much I could get the V635 for, and she said $99...good deal or what do you guys think? I haven't received the 6620 yet and I still have the option to return it for free (within 30 days) and get the V635.

Thoughts would be much appreciated! Cheers!

[coldpower27]

lucky you, that would be a great deal if I could get the V635 for 100 CAN.

all I got offered was E316 for 79.99

[2fast]

WOW!!! I just got off the phone with Customer Relations (C/R)..basically told that I had a friend who just called and was able to get $100 credited back to her for her Hardware Upgrade (HUP) on June 27 for the V635.

What did you end up paying for the V635? I got an offer for $99 from the last CSR I spoke with, wondering if it's a good deal...

[secretsam28]

Wow! (re:price Drop!)

Explains why they were able to offer the v635 on the 28th to me for $150!

And all this time I thought they were just being nice! :(
One thing this proves is that they the Cust retentions do know of price drops before they happen! Contrary to what they tell us!

Secretsam28
Still good to know that I got the current price!

[piranhaa]

Hmm... I called in and talked to a very nice girl named Vanessa. She agreed that the 20$/mo +SAF,911 was a real plan, but only available as a retention to customers. The best plan she offered me was as follows:

100weekday +50bonus
1000 eve,weekend (6pm)
No caller ID :(
$30-$5 early eve/weekend credit for first year
so final price: $25/month

(just looked on the rogers site, and this is the $30/month megatime plan, except 1yr free early eve/weekends instead of 6months)

I am currently on paygo so she said the first year of early eve/weekend would be waived (I don't remember he saying anything about 2yr or 3yr contracts though...) Is this the best plan I can get for not having a credit on rogers? or are there some of you fortunate ones out there getting that 200/250min +callerid, blah blah, out there? Or should I keep calling in and trying to get the 200/250 plan...

Thanks
-P-

[jtcb]

I read this topic (http://howardforums.com/showthread.php?t=668127) about how customer can renew again and again just to get unlimited calling. Is it vaild?

[st7860]

I read this topic (http://howardforums.com/showthread.php?t=668127) about how customer can renew again and again just to get unlimited calling. Is it vaild?

yes but it depends on which CSR you get. its not available online. sometimes you will get 3 months unlimited airtime and other times 6 months, it depends on rogers current promotions.

[st7860]

the people here say that in a few days Rogers will be offering BLACK Razors for only $199 to 'good customers'

http://www.howardforums.com/showthread.php?t=670519

[jtcb]

What is meant by 'good customer'?

Will Rogers be getting the NA version of SE K750 any time soon?

[Pavel]

[QUOTE=st7860]the people here say that in a few days Rogers will be offering BLACK Razors for only $199 to 'good customers'

Arent these phones still first generation with all the problems one can expect from new generation equipment?

[2fast]

Unrelated to the topic currently under discussion, Rogers has offered me the V635 for $99 with a waived admin fee, and a free accessory. Any thoughts on which I should pick up?

Cheers!

[st7860]

What is meant by 'good customer'?

Will Rogers be getting the NA version of SE K750 any time soon?

a good customer to them is one of '20,000' people, thats what the post says.

[EL820]

Unrelated to the topic currently under discussion, Rogers has offered me the V635 for $99 with a waived admin fee, and a free accessory. Any thoughts on which I should pick up?

Cheers!

Take the offer!! I know I would...

[chenj16]

Unrelated to the topic currently under discussion, Rogers has offered me the V635 for $99 with a waived admin fee, and a free accessory. Any thoughts on which I should pick up?

Cheers!

take it right now

[2fast]

Ha sorry guys. Obviously going to get the phone, it's already on it's way. Couldn't pass up a deal that most CSR's say they can't do for you. I was asking for an opinion on which accessory to grab...but Rogers doesn't carry too many on their website.

Thanks for the input though!

[chenj16]

so my new plan started on July 2nd, i found out voicemail was not accessible as they promised, so i called CSR, got transferred to retention, i told her it was included in the deal as per previous conversation with some agent, i marked up the period to 12month free basic VM, she went ahead and added for me..

they also missed my extra 50 min, so i asked about that, she said it's only available on 3 yr term as opposed to deal earlier they told me is only 2 yr.. so anyway i let it be, i asked her to add it on for a 3 yr term, she put me on hold for 2 min and got back to me extra 50 min while still remain on 2 yr term!!

just thought would share my experience here, yes as one of the member said, you should always check to confirm that you got the deal as promised, i.e. when you get your first bill, sometimes they just forget this and that..

for a reference, the regular plan is: 200 min / $25
i got the $5 credit + extra 50 min + 6pm + some other bonuses(see below)..



Ya, I basicly got Suberman's deal too, would like to share here.

250 mins Weekdays
Evenings start at 6pm as opposed to the normal 8pm
FREE VoiceMail for 2 MONTH.
FREE Caller ID
$79.99 no rebate Nokia 6620
100 Long Distance Within Canada
2 year Contract for $20 per month

Only difference is
1) 2 MONTH vs. 1 YEAR Free VoiceMail
2) Phone, I could probably get the 3120 for free too(I just went for a higher priced phone)...

[secretsam28]

Good Idea to call and verify!

i will do that later on today, and ensure all is as promised with my deal. My deal was also suppose to start at the beginning of July.

Lets see if it all checks out!!! :)

Secretsam28

[tjuzer]

so my new plan started on July 2nd, i found out voicemail was not accessible as they promised, so i called CSR, got transferred to retention, i told her it was included in the deal as per previous conversation with some agent, i marked up the period to 12month free basic VM, she went ahead and added for me..

they also missed my extra 50 min, so i asked about that, she said it's only available on 3 yr term as opposed to deal earlier they told me is only 2 yr.. so anyway i let it be, i asked her to add it on for a 3 yr term, she put me on hold for 2 min and got back to me extra 50 min while still remain on 2 yr term!!

just thought would share my experience here, yes as one of the member said, you should always check to confirm that you got the deal as promised, i.e. when you get your first bill, sometimes they just forget this and that..

for a reference, the regular plan is: 200 min / $25
i got the $5 credit + extra 50 min + 6pm + some other bonuses(see below)..


are you new customer from july 2? i thought roger don't give that plan to new customer :?:

[chenj16]

are you new customer from july 2? i thought roger don't give that plan to new customer :?:

no, i was on corporate plan until it was due for renew.

[2fast]

Did anyone other than EL820 get the monthly service fee waived? I'm very inclined to call and ask for it, even though I got my retention plan a couple of weeks ago and it's ridiculous...lol but getting $20 waived is not as good as getting the $40 waived like EL820...man that Ameer works wonders.

[nden]

Good news for me!

I had a new phone number about 1 month ago... I'm on $45 plan with Rogers and I have no contract with them... Yesterday, I called Rogers CS and I wanted to cancel the line because I am paying too much. The CS sent me to someone else who offered me a good plan $25/month included:

1 year contract
free Caller ID
200 min weekday
unlimited weeknight/weekend (stars from 6PM)

I was like WOW!!! good deal... So I said to him that I'll take it and there I go, next month will apply to this plan.... So happy to report here!

[ieatkittens]

If anyone gets the 6220 and would like to trade for a v551 (with Case + data cable), LMK. :)

[st7860]

Good news for me!

I had a new phone number about 1 month ago... I'm on $45 plan with Rogers and I have no contract with them... Yesterday, I called Rogers CS and I wanted to cancel the line because I am paying too much. The CS sent me to someone else who offered me a good plan $25/month included:

1 year contract
free Caller ID
200 min weekday
unlimited weeknight/weekend (stars from 6PM)

I was like WOW!!! good deal... So I said to him that I'll take it and there I go, next month will apply to this plan.... So happy to report here!

you should ask for 250 minutes. thats what I and some other got, for the same price. and remember to ask for first 3 months unlimited anytime calling too.

[chenj16]

If anyone gets the 6220 and would like to trade for a v551 (with Case + data cable), LMK. :)

you mean 6620?

[2fast]

you mean 6620?

shh...the V551 is a better phone anyways! :P just kidding

but kittens, I had the 6620 for awhile, and it was just bloody huge...I think you're much better off with the V551.

and if you're asking for the 6220...are you insane?! ;)

[chenj16]

I like 6620, I'm a Nokia w h o r e anyways.. :D

[Pavel]

Did anyone other than EL820 get the monthly service fee waived? I'm very inclined to call and ask for it, even though I got my retention plan a couple of weeks ago and it's ridiculous...lol but getting $20 waived is not as good as getting the $40 waived like EL820...man that Ameer works wonders.

I have never heard of Rogers waiving the monthly fee and where the customer only pays the system access fee. They have offered included 3, 6, and 12 months local calling in the past but not free. One still had to pay the monthly fee.

[HowEver]

I have never heard of Rogers waiving the monthly fee and where the customer only pays the system access fee. They have offered included 3, 6, and 12 months local calling in the past but not free. One still had to pay the monthly fee.


Then you need to read this whole thread again.

[D-3vil]

shh...the V551 is a better phone anyways! :P just kidding

but kittens, I had the 6620 for awhile, and it was just bloody huge...I think you're much better off with the V551.

and if you're asking for the 6220...are you insane?! ;)
The 6620 is not for everyone, granted (especially those who enjoy a smaller factor phone). But those who have it love it (myself included). Bundled with one of the best corporate plans available, I didn't even regreat signing a 3-year contract.

[st7860]

I have never heard of Rogers waiving the monthly fee and where the customer only pays the system access fee. They have offered included 3, 6, and 12 months local calling in the past but not free. One still had to pay the monthly fee.


about 4 months ago, Rogers was offering, 3 year term, first year NO fee except the $6.95/mo licence fee, $50/mo in the 2nd and 3rd years, for a 1500 daytime and unlimited E/W that starts at 6pm.

[2fast]

I have never heard of Rogers waiving the monthly fee and where the customer only pays the system access fee. They have offered included 3, 6, and 12 months local calling in the past but not free. One still had to pay the monthly fee.

Yes, you haven't been reading the thread. Then again, it's 1900 posts so you're forgiven ;)

But back in the day when Telus was attempting to get Rogers/Fido customers to switch, they offered this $40/month plan with the monthly service fee waived for the first year. I believe it was a 3 yr term, but you could switch plans after that year was up. People were getting service for less than $10/month!

I think I may try to get them to give me that...lol let you know how it goes

[2fast]

Didn't work. Turns out I'm getting a $60 plan for $20 so they wouldn't budge on the waived monthly service fee. Ah well, I got my V635 today so I think I've successfully RFD'd them enough to last me another 6 months at least :)

[st7860]

black razor for $199 on a 3 year term.


http://www.rogers.com/blackrazr

[Blazin_Sunfire]

got me a corporate plan. $18.

-200 evening and weeknights
-Unlimited weekends
-Free Call Display
-Free Voicemail


when i went to pick up the V635, I had the $35 administration charge waived!

[Absolute]

Got the unlimited incoming, free weeknights and weekend for $25/month.

[plissken]

got me a corporate plan. $18.

-200 evening and weeknights
-Unlimited weekends
-Free Call Display
-Free Voicemail


when i went to pick up the V635, I had the $35 administration charge waived!


what did you pay for the V635?

My contract is up Sept 30th and I'm looking to upgrade from my nokia 3590 candy bar phone.

I'm already on a corp plan
$20 /month
200 weekday minutes
free voice mail
free caller id
unlimited even/weekends
not sure but i think i have free text messaging, i don't really use it

[Xavier]

I have rogers corporate...which was pretty good back when i got it last year..

200 daytime..
unlim eve/week starting at 8pm

and free call display / voicemail for 2months
no admin
6 months unlim calling

for 20 bones + etc a month...

but frig..this deal sux =[

I want caller id and evenings at 6pm...ne ideas what i can do ??
i dont mind paying a bit more....like 25 a month is reasonble i'd guess...
I've thought of quitting rogers and going to telus..but i've been on this plan for 7 months now...but I mite just call em up and threaten to quit...which I very well might...

I'm thinking i can switch to this plan...but does it have caller id as well ??

[dealers]

What's your corp plan code #? That a really good deal.




what did you pay for the V635?

My contract is up Sept 30th and I'm looking to upgrade from my nokia 3590 candy bar phone.

I'm already on a corp plan
$20 /month
200 weekday minutes
free voice mail
free caller id
unlimited even/weekends
not sure but i think i have free text messaging, i don't really use it

[a_peep]

Too bad Rogers coverage is not the best in Saskatchewan.

[Blazin_Sunfire]

what did you pay for the V635?




I paid 199.00 - 50$ mail in rebate, and i got the 35$ administrative fee waived.

so in the end 149.00 plus tax.

[st7860]

generally, if you have been a rogers customer about 6 months, you can call in and ask for the $25/mo 250 day and e/w starting at 6pm. usually call display will be free for the life of the contract.

if you have been a rogers customer for several years, then you will probably get the above deal, plus 100 minutes of canadian long distance per month free, and possibly voicemail as well.

You do not need corporate employment to get this plan.




call this number
rogers retentions
(1-888-936-7283)

[Nai]

generally, if you have been a rogers customer about 6 months, you can call in and ask for the $25/mo 250 day and e/w starting at 6pm

I am guessing that this pertains to a wireless customer, but does this mean that I can change my plan to this after 6 months even if I am locked into a 3-year term? Also , if I want to get a third cell and have two others (both completed 6 months of a 3-year), can I get this same deal or any others (e.g. a sweet deal on a v635)?

FYI the v635 is going for 149.99 without a mail-in rebate for a 3-year term.

[Xavier]

ok......this is strange, i got off the fone with some random dude like 15 mins ago,

I'm trying to match it to my bell corporate plan, but the dude didn say nething .... at all !!! :evil:

He was just listening to me speak, then....hes like...well, bla bla bla....thats a different plan......etc.....

I've been with crap ass rogers corporate for 7 months, lol.....when do i call back and what can I try ??
oya, it was customer relations...I think...

[Absolute]

generally, if you have been a rogers customer about 6 months, you can call in and ask for the $25/mo 250 day and e/w starting at 6pm. usually call display will be free for the life of the contract.
If you don't have a contract, or want to extend it, you can pay $25/month for unlimited incoming, 125 minutes a dat, and evenings/wekends at 8pm. Contract required, and no free call display and ID :)

[peter_pumpkin_eater]

so whats the best plan for family plan with 2 fones??

[carabunny]

so whats the best plan for family plan with 2 fones??
uh we need more information than, it has two phones...
how many minutes do you need, weekday/weekend?
what features do you want? caller id, voice mail, text, etc?

i dunno, i used to be on a family plan, but i kept going over my minutes so we just got two separate plans, cheaper than the family plan at the rate that i was talking lol

[st7860]

If you don't have a contract, or want to extend it, you can pay $25/month for unlimited incoming, 125 minutes a dat, and evenings/wekends at 8pm. Contract required, and no free call display and ID :)

Yes i heard about that plan too. but $5/mo 6pm early evenings are not available also the e/w is not unlimited, 1000 minutes only.

[weedb0y]

Okay Boyz and girls!

I've been here for a while and decided to help you guys out since most of the real good plans are gone now.

I've got a link at Rogers Dealer who can hook up

200 Daytime
Unlimited Weekends
Unlimited Evenings at 6PM.
Caller ID
Voicemail
Per Second Billing
$26/month.

On New Activations. If you are interested, PM me. I will pass you his contact info.

Regards,
Bilal

Enjoy!

[jtcb]

I am interested but I just renewed my contract for 3 yrs and I am in Vancouver.. So is that mean if I want unlimited evenings starts at 8pm, it'll be $21? I want free voicemail but the rep can't give me.

[chenj16]

I am interested but I just renewed my contract for 3 yrs and I am in Vancouver.. So is that mean if I want unlimited evenings starts at 8pm, it'll be $21? I want free voicemail but the rep can't give me.

jtcb, call the retention dept again and ask about error in your plan, pretend the plan settled earlier with an agent included VM, and now it's not showing on the bill or in online selfserve service. make them beleive it's their error that they forgot to add the VM for ya... good luck..

[jtcb]

I am not good in lying.. plus I have called many times prior trying to pm the best plan. They have all the records as to when I have called and whom I have talked to. Anyone in Vancouver want to help me out? I don't mind evenings start at 8, I just want VM included for $20.. They gave me 2 months free trial of enchanced VM instead. What is retention dept number? Would I have gotton a better deal if I had called retention instead of customer customer to renew?

[chenj16]

(888) 936-7283 , you'd definitely get better deal if you talked to retention dept..

[jtcb]

(888) 936-7283 , you'd definitely get better deal if you talked to retention dept..

Is it too late to talk to them right since I have already renew the contract? I want VM for term with my renewed contract..

$20/month for three years
250/unlimited evenings/weekends
evenings start at 8pm
free call display for term
unlimited 3 months local talktime
free three month trial of enchaced VM

[red_red]

Okay Boyz and girls!

I've been here for a while and decided to help you guys out since most of the real good plans are gone now.

I've got a link at Rogers Dealer who can hook up

200 Daytime
Unlimited Weekends
Unlimited Evenings at 6PM.
Caller ID
Voicemail
Per Second Billing
$26/month.

On New Activations. If you are interested, PM me. I will pass you his contact info.

Regards,
Bilal

Enjoy!

Is it $26/month plus SAF or is it already included here ??

[HowEver]

Well, it's not like you're breaking any RFD laws or anything, but this is a corporate deal offered to hospital (and some education) workers only.

The danger is that it will be "clawed back" (that's Rogers-talk) and you'll be asked to pay back the difference.

btw if I'm mistaken and this is legit by all means post the name, address and phone number of the dealer.

Thanks.


Okay Boyz and girls!

I've been here for a while and decided to help you guys out since most of the real good plans are gone now.

I've got a link at Rogers Dealer who can hook up

200 Daytime
Unlimited Weekends
Unlimited Evenings at 6PM.
Caller ID
Voicemail
Per Second Billing
$26/month.

On New Activations. If you are interested, PM me. I will pass you his contact info.

Regards,
Bilal

Enjoy!

[Absolute]

Yes i heard about that plan too. but $5/mo 6pm early evenings are not available also the e/w is not unlimited, 1000 minutes only.
Ahh, forgot about those catches. It was still better than my 100/minutes a week (and weeknights) that had me paying over $50 a month. :)

[st7860]

- yes, thats why i picked the $25/mo 250 day + e/w starting at 6pm with free caller id for term instead of the unlimited incoming plan. 100 minutes daytime is not enough, and 1000 e/w is a joke when you can get unlimited EW for the same price.

- and as for that $26 plan, so it has voicemail included BUT it has 50 less daytime minutes, thats worth $12/mo. The $25 250 plan with EW(#1171) is better.

[2fast]

Is it too late to talk to them right since I have already renew the contract? I want VM for term with my renewed contract..

$20/month for three years
250/unlimited evenings/weekends
evenings start at 8pm
free call display for term
unlimited 3 months local talktime
free three month trial of enchaced VM

The key to getting a good deal is to think it through before you accept. Once you accept their offer, they're not obliged to give you anything more. You settled for a 3 year term without getting the free VM, so I don't think you can negotiate anymore with them.

Like you said, they keep a record of who you spoke with and when, so saying they might've forgotten your VM is an option, but if you're not a good liar like you said, I don't think you'll get anywhere...

In 3 years, read this forum in its entirety and maybe you can get yourself a great deal based on what others got!

[Homeo]

I'm interested in getting the new $25/250/6pm deal for my dad since we've been with rogers for more than 2 years and paying over $60/month :mad:
does anyone know the details of current deals on unlimited incoming plans with similar features to the aforementioned $25 plan?

i'll be giving them a call this afternoon with my "game face" wish me luck :)

[weedb0y]

Obviously, if it was mainstream plan, do you think other higher priced plans at 'retail' level would sell. The margin on this plan is very minimal. The plan will work as long as you don't tell Rogers that you didn't deserve it in the first place. I have yet to hear about 'rogers clawback' personally though and I got people working in Rogers.

This is a corp deal and obviously it is not liked by other dealers on HOFO and stuff. But for RFD, this is the best deal and since I am not a wireless dealer myself, I really dont care if couple of people from RFD save some $.




Well, it's not like you're breaking any RFD laws or anything, but this is a corporate deal offered to hospital (and some education) workers only.

The danger is that it will be "clawed back" (that's Rogers-talk) and you'll be asked to pay back the difference.

btw if I'm mistaken and this is legit by all means post the name, address and phone number of the dealer.

Thanks.

[HowEver]

"Mainstream" is not an antonym for "legitimate."

[2fast]

Agreed with you HowEver. What's wrong with the fact that they created a plan to keep customers? True, many people took advantage of it to get themselves a better deal, but all the power to them. The 'retail' margins at Rogers are ridiculous, and a $60/month plan should cost nowhere nearly that much. I myself am getting a '$60/month' plan for $20/month, but those dealers are going to have to live with it, because there's no way hooking me into a wireless network costs $60/month + fees.

As for whether the dealers like these plans...why would they offer to hook up customers with them if they didn't like the idea of giving out corporate plans to regular joes? They get business so I'm sure they're fine with it. Is it against policy to offer corporate plans to those that don't qualify? Probably. But they don't care.

I believe someone stated once that CSR's and dealers have the right to make business decisions (case in point, why we all got awesome plans over the last two or three months) at their discretion, so it's not like we're forcing them to give us a corporate plan. Honestly, I didn't even know this was a corporate plan, I just told them what I wanted and they said okay. They could've said no and told you to switch providers, but that's horrible business sense, and I'm sure the dealers feel the same way. Should they go the extra mile to get your business or just tell you to look elsewhere? If I was a dealer and it was still feasible for me to offer these plans every once in awhile and still make a profit, I would on that faster than a fat kid on cake.

Just my two cents.

[weedb0y]

agreed.

So enjoy your corp and retention deals!

[st7860]

This forum is all about DEALS, not how to enrich a corporations stock price.

So here you go, the easy 1,2,3 steps:

1. You need a Rogers Wireless Acount thats at least 5 to 7 months old.

2. Call Rogers at _this_ number (1-888-936-7283)

3. Say you want the "$25/mo 250 daytime plan with unlimited evenings and weekends at 6pm, and free call display" and you can also ask for the first 3 months unlimited anytime local calls too.

bingo, thats all there is to it. You don't need to threaten to cancel. simply call that phone number, then give your cell number, name, ID, then ask for that plan. You will have to renew to a total of three years FROM THE DATE that you call, but the plan you get in exchange is a lot better than any on the open market. you DO NOT NEED to be employed by a specific company to get that plan.


If you don't have a Rogers plan yet, then look in the local www.buysell.com newspaper for someone that is giving away their plan. a take over of someone else's plan is free, although you pay $10(if done online) to change the phone number.

[Jumpmank]

LOL i just called Rogers and that guy was like "How did you know about this plan" LOL he was serious too


but yup it worked

[HowEver]

This *is* the retention/"save" plan (described above and quoted below). And it is available to most people in the situation you describe, depending on who you connect with at Rogers. You have to be in good credit standing, and the closer you are to the end of your contract the more likely you'll get it.

To get it, you do not need to lie about where you work by calling some of the people posting in this and other threads who offer a "connection" at some Rogers dealer who will subscribe you to the corporate rate deal or worse the hospital deal.

As it happens, I qualify for a great corporate deal with per second billing and much more. But these retention plans are tempting. And the great thing about them for people who do not qualify for corporate plans is that Rogers won't take them away if they find out you subscribed to a corporate plan under false pretences.


This forum is all about DEALS, not how to enrich a corporations stock price.

So here you go, the easy 1,2,3 steps:

1. You need a Rogers Wireless Acount thats at least 5 to 7 months old.

2. Call Rogers at _this_ number (1-888-936-7283)

3. Say you want the "$25/mo 250 daytime plan with unlimited evenings and weekends at 6pm, and free call display" and you can also ask for the first 3 months unlimited anytime local calls too.

bingo, thats all there is to it. You don't need to threaten to cancel. simply call that phone number, then give your cell number, name, ID, then ask for that plan. You will have to renew to a total of three years FROM THE DATE that you call, but the plan you get in exchange is a lot better than any on the open market. you DO NOT NEED to be employed by a specific company to get that plan.


If you don't have a Rogers plan yet, then look in the local www.buysell.com newspaper for someone that is giving away their plan. a take over of someone else's plan is free, although you pay $10(if done online) to change the phone number.

[mahir_mohsin]

As it happens, I qualify for a great corporate deal with per second billing and much more. But these retention plans are tempting. And the great thing about them for people who do not qualify for corporate plans is that Rogers won't take them away if they find out you subscribed to a corporate plan under false pretences.

you dont need to qualify for corporate deals.....I sell new contracts on a corporate price plan :lol:

[HowEver]

Really? Post the 'deals' and let us judge. Post your phone number so people can call you. Right. If these deals aren't subject to clawback, of course.



you dont need to qualify for corporate deals.....I sell new contracts on a corporate price plan :lol:

[mahir_mohsin]

Really? Post the 'deals' and let us judge. Post your phone number so people can call you. Right. If these deals aren't subject to clawback, of course.


WHAAAAAAA????? i almost got banned from this site for posting this ****......you want me to mention the price plan here??

newayz basically its $20 for 200 minutes ,,unlimited weekends +call id+call display+per sec billing .......add another $6 you get unlimited evenings.....


btw my number's 416-918-6347 and 6474303903 nd my name's Mahir

[tjuzer]

WHAAAAAAA????? i almost got banned from this site for posting this ****......you want me to mention the price plan here??

newayz basically its $20 for 200 minutes ,,unlimited weekends +call id+call display+per sec billing .......add another $6 you get unlimited evenings.....


btw my number's 416-918-6347 and 6474303903 nd my name's Mahir

can you beat other guy plan?

[mahir_mohsin]

can you beat other guy plan?


which other guy??

[Homeo]

OK Just got off the phone with a rep in retentions.

His offers :
(1)
$25
200min/1yr 210min/2yr 250/3yr
Cid/Cfwd/Conf
Unlimited e/w 6pm
100 min long distance /2yr+
motorolla V551 $49/2yr+
+35 admin fee ( wouldnt waive it)
+$5 for basic voicemail

(2)
$25
100 min daytime outgoing
1000 e/w 8pm
unlimited incoming
Cid/Cfwd/Conf
100 min long distance /2yr+
motorolla V551 $49/2yr+
+35 admin fee ( wouldnt waive it)
+$5 for basic voicemail

I tried to haggle with him given some deals posted here. I've been custome for over 3 years paying over $60/month.. He wouldnt budge on daytime minutes on 1 yr contract.

what do you guys think? would this "arman " guy in retentions that ppl have been talking about, be able to beat that?

thanks

[2fast]

OK Just got off the phone with a rep in retentions.

what do you guys think? would this "arman " guy in retentions that ppl have been talking about, be able to beat that?

thanks

You're not going to find as a good a deal as most of us, as we probably signed on for 3 years (I myself didn't have to extend my contract, but I originally had signed up for 3 years 9 months ago). The fact that you're going for a 1 year deal that will give you the perks of a 3 year deal won't help in your success for a good plan, so I say bite the bullet and go for 3 years to get yourself a great plan for however long you want it. What if you decide to stay with Roger's anyways after the first year? Then you have to either stick with the plan you have, or try to haggle for something new, when you could've had an awesome plan from the beginning. Not to mention the HUP prices, and how they differ from a 2yr to 3yr term. I don't even know the HUP pricing for a 1 yr contract.

And the guy's name is Ameer not Arman, and you can't really say if a certain CSR will give you a great deal just because he's given others a great deal. You just have to call until you find something you like. I got him by chance and the only reason I got such a great plan is because I negotiated, he didn't just hand it to me on a silver platter. He just happened to be a great guy though that gave me what I wanted.

As for your plans, I have absolutely no idea why you're not going with (1), unless (2) is the unlimited incoming calling plan (which it looks like, but I thought it expired). Anyways, if (2) isn't the UIC plan, then (1) is way better. More daytime minutes, unlimited evenings/weekends and early evenings for the same price as the other one he offered you.

Not the best plans I've seen floating around on RFD, but they're decent.

[st7860]

OK Just got off the phone with a rep in retentions.

His offers :
(1)
$25
200min/1yr 210min/2yr 250/3yr
Cid/Cfwd/Conf
Unlimited e/w 6pm
100 min long distance /2yr+
motorolla V551 $49/2yr+
+35 admin fee ( wouldnt waive it)
+$5 for basic voicemail

(2)
$25
100 min daytime outgoing
1000 e/w 8pm
unlimited incoming
Cid/Cfwd/Conf
100 min long distance /2yr+
motorolla V551 $49/2yr+
+35 admin fee ( wouldnt waive it)
+$5 for basic voicemail

I tried to haggle with him given some deals posted here. I've been custome for over 3 years paying over $60/month.. He wouldnt budge on daytime minutes on 1 yr contract.

what do you guys think? would this "arman " guy in retentions that ppl have been talking about, be able to beat that?

thanks

if you go the extra year(then 3 years) you'd probably get offered:

$25/mo 250 day, e/w at 6pm, 100 minutes long distance, waived admin fee, and free vm/cid for the life of the contract

[jadoocian]

when i got my retention plan last month...they didnt' make me sign a new contract....did other people get that too? get offered a better plan without signing a new contract? (btw my contract expired almost a year ago)

my new retention plan is

20$
200 daytime
unlimited after 6
caller id
voice mail

[weedb0y]

I gurantee you are on a contract! They just forgot to let you know. Retention plans are only on contracts (hence, retention..they basically made sure you aren't leaving them)




when i got my retention plan last month...they didnt' make me sign a new contract....did other people get that too? get offered a better plan without signing a new contract? (btw my contract expired almost a year ago)

my new retention plan is

20$
200 daytime
unlimited after 6
caller id
voice mail

[weedb0y]

which other guy??

Mine!

I just have been on the board for longer time and have gotten 100's of people Rogers deals in the past. They know who they are!

[Lostd]

This forum is all about DEALS, not how to enrich a corporations stock price.

So here you go, the easy 1,2,3 steps:

1. You need a Rogers Wireless Acount thats at least 5 to 7 months old.

2. Call Rogers at _this_ number (1-888-936-7283)

3. Say you want the "$25/mo 250 daytime plan with unlimited evenings and weekends at 6pm, and free call display" and you can also ask for the first 3 months unlimited anytime local calls too.

bingo, thats all there is to it. You don't need to threaten to cancel. simply call that phone number, then give your cell number, name, ID, then ask for that plan. You will have to renew to a total of three years FROM THE DATE that you call, but the plan you get in exchange is a lot better than any on the open market. you DO NOT NEED to be employed by a specific company to get that plan.

Will this work for me if I have 1 year left on my 2 year contract? Currently getting 100 day, 250 wkend for $20...horrible plan. Thanks.

[jtcb]

Yes it will work. I renewed my contract for three years last month with half year left on my last contract. You can ask for $20 (8pm) instead of $25 (6pm) if you don't talk much between earily evenings (6pm), which I opted for. Depending on which rep you talk to, you may also get free VM, call display for term, and 100 free long distance. I really want VM but the rep didn't give it.. I think it is a good deal nevertheless...

[mahir_mohsin]

Mine!

I just have been on the board for longer time and have gotten 100's of people Rogers deals in the past. They know who they are!

reallly you selling the same 20$ plan???

[Homeo]

....
As for your plans, I have absolutely no idea why you're not going with (1), unless (2) is the unlimited incoming calling plan (which it looks like, but I thought it expired). Anyways, if (2) isn't the UIC plan, then (1) is way better. More daytime minutes, unlimited evenings/weekends and early evenings for the same price as the other one he offered you.

Not the best plans I've seen floating around on RFD, but they're decent.

(2) IS the unlimited incoming plan, and its IS still available. just a matter of knowing the nature of your phone usage. I tried to bargain with the guy, but he wouldnt budge on the plan nad wouldnt give me VM, or the 3 months unlimited calling. I dont know what HUD stands for, but the V551 was $49. I'll call back and see if another CSR will give me a better deal, like VM on 3Yr and 3months unlimted calling.

[2fast]

(2) IS the unlimited incoming plan, and its IS still available. just a matter of knowing the nature of your phone usage. I tried to bargain with the guy, but he wouldnt budge on the plan nad wouldnt give me VM, or the 3 months unlimited calling. I dont know what HUD stands for, but the V551 was $49. I'll call back and see if another CSR will give me a better deal, like VM on 3Yr and 3months unlimted calling.

The incoming plan was supposed to be just a promotional thing to compete with Bell, and it was supposed to end at the end of June. The incoming calling plan isn't offered to you based on the nature of your phone usage...I don't know what you're talking about, it's just whether or not the CSR's are willing to hand it out to you. I still wouldn't go for an incoming plan myself though.

But choosing your plan is still a matter of your phone usage, so unless tons of people call you in the AM, I'd still go for (1) because 100 daytime minutes isn't that many outgoing minutes. I like the flexibility of calling or having others call me, without having to worry about anything.

They're not allowed to budge on the incoming calling plan, keep that in mind. For example, say you wanted early evenings and were willing to pay $5 more, they still wouldn't give it to you. The incoming plans are set in stone, so you may want to consider that when you choose a plan.

I think you're mistaking HUD for HUP, which is Hardware Upgrade. It refers to the point in your contract where you're eligible to upgrade your phone at a subsidised cost, due to the fact that you signed a 2 or 3 year term with them.

I made them give me the V635 for $99, 6220 for $29, V551 for free, or T637 for $49. I took the V635, but that V551 pricing you got is a pretty good deal. My roommate has the V551 and it's pretty sweet, though I like the V635 much better.

Definitely negotiate for some better features on your plan.

[plissken]

I made them give me the V635 for $99, 6220 for $29, V551 for free, or T637 for $49. I took the V635, but that V551 pricing you got is a pretty good deal. My roommate has the V551 and it's pretty sweet, though I like the V635 much better.

Definitely negotiate for some better features on your plan.

how did you get the V635 for $99 they want me to pay $149 and don't seem to want to budge, i'm on a $20 corp plan - 200 anytime, free night/weekends, free caller id - damn i want that phone for $99 too.

Plissken.

[HowEver]

how did you get the V635 for $99 they want me to pay $149 and don't seem to want to budge, i'm on a $20 corp plan - 200 anytime, free night/weekends, free caller id - damn i want that phone for $99 too.

Plissken.

Think of it this way. Some of those not on corporate plans pay $5 or $6 every month for your free caller ID. So in a year they have paid $60 to $72 (almost clever, no?)--but they saved $50.

Also remember that these prices may change from day to day, and from CSR ro CSR.

But the *main* factor is that retention deals (as in the topic of this thread, for the most part) are different than corporate deals.

Chacun a son gout.

[Homeo]

.....
I made them give me the V635 for $99, 6220 for $29, V551 for free, or T637 for $49. I took the V635, but that V551 pricing you got is a pretty good deal. My roommate has the V551 and it's pretty sweet, though I like the V635 much better.

Definitely negotiate for some better features on your plan.

Thanks 2fast, I'll call again and try to get the V551 for free. I would personally go with (1), rather than unimited incoming minutes, but it's my dad who uses the phone and he gets a lot of phone calls, which is why I ws considering it.

[2fast]

how did you get the V635 for $99 they want me to pay $149 and don't seem to want to budge, i'm on a $20 corp plan - 200 anytime, free night/weekends, free caller id - damn i want that phone for $99 too.

Plissken.

Originally they offered me the Samsung E316 and I said I wanted an extra $50 off...they gave it to me, but then I decided there was no way I was going to take that phone, so I threw out some phones and she just carried over the $50 off that they originally offered.

You're not going to like this though...I just checked my Rogers bill and it seems they screwed up and gave me full credit for the phone. That means the $99 + $35 admin fee were completely waived...lol I just got that gorgeous phone for $0. Funny because I was looking at my bill, which said $123.63 but somewhere along the line the CSR just said 'don't worry, the $10.77 should show up on your credit card any day now'. 'Sorry, how much?', '$10.77.' *2fast doing some quick math...HOLY they gave me the phone for free*

What a great day!! :D

[plissken]

Originally they offered me the Samsung E316 and I said I wanted an extra $50 off...they gave it to me, but then I decided there was no way I was going to take that phone, so I threw out some phones and she just carried over the $50 off that they originally offered.

You're not going to like this though...I just checked my Rogers bill and it seems they screwed up and gave me full credit for the phone. That means the $99 + $35 admin fee were completely waived...lol I just got that gorgeous phone for $0. Funny because I was looking at my bill, which said $123.63 but somewhere along the line the CSR just said 'don't worry, the $10.77 should show up on your credit card any day now'. 'Sorry, how much?', '$10.77.' *2fast doing some quick math...HOLY they gave me the phone for free*

What a great day!! :D

you lucky &^%&^% :-0

[st7860]

To recap people, here's what you can get and what you need


Conditions:
- Existing Rogers customers with a wireless account at least 6 months old.
- extension of contract to 3 years after the time you call
- you DO NOT need corporate employment to get this

What:
- $25/mo + licence, 250 daytime minutes, and unlimited evenings starting at 6pm, and unlimited weekends, and FREE caller ID(worth $5/mo)

Maybes(for the truly elite)
- in addition to the above, you can also get 100 minutes free canadian long distance per month, and free voicemail, IF you have been with rogers for more than 3 years and/or are a high spender
- if your contract is almost up, in addition to the special plan, you can get things like a Nokia 3220 video phone for free, and possibly waived administration fees


HOW
call Rogers at 1-888-936-7283, give your cellphone number, and simply ask for the above plan. You don't need to threaten to cancel. Simply ask for it.

[hOrnizuka]

To recap people, here's what you can get and what you need


Conditions:
- Existing Rogers customers with a wireless account at least 6 months old.
- extension of contract to 3 years after the time you call
- you DO NOT need corporate employment to get this

What:
- $25/mo + licence, 250 daytime minutes, and unlimited evenings starting at 6pm, and unlimited weekends, and FREE caller ID(worth $5/mo)

Maybes(for the truly elite)
- in addition to the above, you can also get 100 minutes free canadian long distance per month, and free voicemail, IF you have been with rogers for more than 3 years and/or are a high spender
- if your contract is almost up, in addition to the special plan, you can get things like a Nokia 3220 video phone for free, and possibly waived administration fees


HOW
call Rogers at 1-888-936-7283, give your cellphone number, and simply ask for the above plan. You don't need to threaten to cancel. Simply ask for it.


Thanx for the recap!!! That pretty much summarized the whole 100+ page :D

[st7860]

Thanx for the recap!!! That pretty much summarized the whole 100+ page :D

Yes. its a great plan. Its pretty disgusting what Rogers would charge you otherwise for the same thing. about $55/mo plus $5/mo for the free caller id, $60 vs $25.

[coolpc]

To recap people, here's what you can get and what you need


Conditions:
- Existing Rogers customers with a wireless account at least 6 months old.
- extension of contract to 3 years after the time you call
- you DO NOT need corporate employment to get this

What:
- $25/mo + licence, 250 daytime minutes, and unlimited evenings starting at 6pm, and unlimited weekends, and FREE caller ID(worth $5/mo)

Maybes(for the truly elite)
- in addition to the above, you can also get 100 minutes free canadian long distance per month, and free voicemail, IF you have been with rogers for more than 3 years and/or are a high spender
- if your contract is almost up, in addition to the special plan, you can get things like a Nokia 3220 video phone for free, and possibly waived administration fees


HOW
call Rogers at 1-888-936-7283, give your cellphone number, and simply ask for the above plan. You don't need to threaten to cancel. Simply ask for it.


ya i am on the 25dollars without caller ID unlimited incoming plan with 100 free long distance, but on the first bill i changed they charged me for all my long d calls~!!! i will try to get that plan now!! haha

[mark_in_2k]

You're not going to like this though...I just checked my Rogers bill and it seems they screwed up and gave me full credit for the phone. That means the $99 + $35 admin fee were completely waived...lol I just got that gorgeous phone for $0. Funny because I was looking at my bill, which said $123.63 but somewhere along the line the CSR just said 'don't worry, the $10.77 should show up on your credit card any day now'. 'Sorry, how much?', '$10.77.' *2fast doing some quick math...HOLY they gave me the phone for free*

What a great day!! :D
I just got my new V635 last week for $99 too, so I'll be keeping a close eye on my bill when it arrives soon!

Loving the V635! Watching Family Guy on it is actually pretty amazing!

[raymondy]

To recap people, here's what you can get and what you need


Conditions:
- Existing Rogers customers with a wireless account at least 6 months old.
- extension of contract to 3 years after the time you call
- you DO NOT need corporate employment to get this

What:
- $25/mo + licence, 250 daytime minutes, and unlimited evenings starting at 6pm, and unlimited weekends, and FREE caller ID(worth $5/mo)

Maybes(for the truly elite)
- in addition to the above, you can also get 100 minutes free canadian long distance per month, and free voicemail, IF you have been with rogers for more than 3 years and/or are a high spender
- if your contract is almost up, in addition to the special plan, you can get things like a Nokia 3220 video phone for free, and possibly waived administration fees


HOW
call Rogers at 1-888-936-7283, give your cellphone number, and simply ask for the above plan. You don't need to threaten to cancel. Simply ask for it.

I just called Rogers last week and here is the deal I got, similar to what you described.

$20 + license for 2 year term

200 day time
unl. weeknight &weekend after 8pm
CID
VM for 12 months
3 month unl. calling
$35 admin fee

I was quoted $79 for a 6620 and the rep didn't really want to drop the price of the phone. She also said it's better to go with 2 yr since she could only get me 50 daytime min more for 3yr term.
I will try to call back again and get full term VM and $35 admin fee waived. :cheesygri

[MightyMouse]

To recap people, here's what you can get and what you need


Conditions:
- Existing Rogers customers with a wireless account at least 6 months old.
- extension of contract to 3 years after the time you call
- you DO NOT need corporate employment to get this

What:
- $25/mo + licence, 250 daytime minutes, and unlimited evenings starting at 6pm, and unlimited weekends, and FREE caller ID(worth $5/mo)

Maybes(for the truly elite)
- in addition to the above, you can also get 100 minutes free canadian long distance per month, and free voicemail, IF you have been with rogers for more than 3 years and/or are a high spender
- if your contract is almost up, in addition to the special plan, you can get things like a Nokia 3220 video phone for free, and possibly waived administration fees


HOW
call Rogers at 1-888-936-7283, give your cellphone number, and simply ask for the above plan. You don't need to threaten to cancel. Simply ask for it.

I've been surfing RFD forums for a while :) and found this thread really useful so I thought I'd register and let you know what I was able to negociate.

The recap above is quite accurate. I've been with Rogers for 2 yrs and I called to extend my contract as follows:

3yr contract @ $25/mnth:
- 250 mins daytime + 25mins from my employer (275 mins in total)
- unlimited Evenings/Weekends starting @ 6pm (not 1000 mins, I verified)
- free Caller ID
- free Voice Mail
- Call Waiting, Call Forwarding, 3Way Calling ( :confused: is this standard?)
- waived $35 admin/shipping fee
- Moto V635 handset for $100

I'm pretty content with this deal. I used to be on a horrible plan and was paying WAY too much before. Hope this is info helps someone else get a better deal.

[jtcb]

I think Call Waiting, Call Forwarding, 3Way Calling is standard. Everyone seems to able to get free VM.. :mad:

[MUSKAMIKE]

dear god, someone stop this thread already.

[2fast]

dear god, someone stop this thread already.

No way! We're still screwing Rogers with this thread, it's golden. Then again, everything except the last 10 pages or so are outdated, but the beginning summarizes how to deal with Retentions pretty well.

On a completely different note, anyone who recently signed up for their retention plan is eligible for the Freedom Of Speech option, which happens to be 3 months of unlimited calling. If you didn't get them to add it onto your plan, do it. They might've even tried to make you think that they were throwing that in to sweeten the deal, but no, it's standard for anyone who renews their plan. If you feel like renewing everytime the FOS option changes, you can pretty much go quite a long time with unlimited calling (a few months ago it was a year of unlimited calling). Just keep calling back when your FOS option ends and see what's new on the table.

[Bindy]

dear god, someone stop this thread already.

Dear god, stop reading this thread.

[Absolute]

dear god, someone stop this thread already.
There is alot of information in here, I read over it before I switched my plans a few weeks ago :)

[Lostd]

To recap people, here's what you can get and what you need

What:
- $25/mo + licence, 250 daytime minutes, and unlimited evenings starting at 6pm, and unlimited weekends, and FREE caller ID(worth $5/mo)

HOW
call Rogers at 1-888-936-7283, give your cellphone number, and simply ask for the above plan. You don't need to threaten to cancel. Simply ask for it.

Thanks RFD! Just called and got the $20 plan for evenings @ 8pm instead of 6pm, and they they let me do it even though I had a year left on my current crappy plan. Free caller id is indeed included in this plan. The rep asked me where I heard of this deal b/c I was the second person to ask her for it today and I just said from the internet. She then asked if I had access to a computer now and where on the internet I found it (b/c she tried looking for it) and I just said a friend told me and I don't have a computer..hahah. Think they're getting suspicious??

[Vickel]

is this number 24 hours?

[sacoozze]

Is this a dead Deal???

[jtcb]

The rep asked me where I heard of this deal b/c I was the second person to ask her for it today and I just said from the internet. She then said asked if I had access to a computer now and where on the internet I found it (b/c she tried looking for it) and I just said a friend told me and I don't have a computer..hahah. Think they're getting suspicious??

Don't ever tell them about this site. If in the future there is even hotter deals, we won't be getting it that easy if they know.

[Vickel]

i just switched
$25/ month
250 miuntes
evening/weekends starting at 6
FREE caller id
3 months unlimited local calls and text msg
they wouldent give me anything else

i got the v635 for 149.99 but that is after rebate
so 199.99 - 50 = 149.99

i also just checked the site and it says you dont need a rebate to get the price of 149.99

so the question is if the phone is 149.99 without rebate and i was offered the 50 rebate before would that turn out to be 149.99 - 50 = 99.99?

i talked to 3 people

first was to see if i can get this deal (Leslie) was offered the 25 month plan without unlimited text and calling for 3 months

second was to get the deal (Warren) gave me the 3 months unlimited calling and text wouldent budge on voicemail alos got the phone

thrid was to ask about the phone (Bill) Said that the price on the site were for new customers so i cant get 149.99 without rebate, but did give me $7.50 rebate for diference in taxes or something

no one would waive the administration fee of $35

o well il try again 2 years later

[ldrafter]

My current 2-year contract expires in August and after much deliberation of the options that have been discussed in this thread and elsewhere, I decided today to stick with my existing plan ($18, 200 anytime, unlimited WE, CD, VM, exact pricing). However, the Rogers rep was willing to upgrade my phone to the SonyEricsson s710a for $199 with a 2-year renewal and waived $35 activation fee. Up until yesterday, this phone would have cost $399 on a 3-year renewal under the HUP. There is currently a promotion on this phone but even under the promotion, the phone normally requires a 3-year renewal to get a price of $249 - $50 MIR. A 2-year renewal should have cost $299 - $50 MIR.

The thing that I'm not certain of is whether I'll still get the $50 MIR to reduce the $199 price even further. I guess I'll just have to wait and see what comes in the phone package when I receive it.

[ldrafter]

what a s710a for 199.99
if you dont want it ill buy it of you fro that price

Well, the prospect of this phone was one of the major factors in my decision to stay with Rogers. :)

However, you should be able to get the same deal if you qualify for a HUP. I would think that you could exchange your v635 and get the s710a instead.

[Vickel]

Well, the prospect of this phone was one of the major factors in my decision to stay with Rogers. :)

However, you should be able to get the same deal if you qualify for a HUP. I would think that you could exchange your v635 and get the s710a instead.

yea i got that deal thanx for the info
would have kicked myself if i have gotten received the v635 then found out the s710a was 199.99

[st7860]

1. this deal is VERY MUCH ALIVE
basically call Rogers at 1-888-936-7283 and politely ask. generally, you dont have to threaten to cancel to get this deal. simply ask for it. and since this plan does NOT require corporate employment, DONT BE SCARED of the 2 or 3 year contract requirement, because since anyone can use it, you can sell it to someone else easily since this plan is basically HALF of the $50 per month it would cost you to get it from 'off the shelf at regular price' at Rogers.com




2.
for the 'average' rogers customer, that has had a plan for about 6 months, you can always get
$25/mo, 250 daytime, evenings at 6pm, unlimited weekends, free caller id for term. you are also entitled to unlimited local calls/text/picture messages for 3 months. if they dont give it to you, call right back and simply ask. if your phone has been active approximately 8 months, you will probably be eligible for an early upgrade. it will cost you the 3 year price on Rogers.com for whatever phone, plus about $70 to $90 in pre-hup fees, plus the $35 admin fee.

3.
for the 'elite' customer, with a 2 or 3 year contract that only has a few months left, you can always get
$25/mo, 250 daytime, evenings at 6pm, unlimited weekends, free caller id for term. you are also entitled to unlimited local calls/text/picture messages for 3 months. if they dont give it to you, call right back and simply ask.
FURTHER, as an elite customer, you can probably more free features in addition to what is listed above, namely, voicemail AND 100 minutes free canadian long distance. you can also probably get a Nokia 3220B video phone for free, although you will need to pay a $35 setup fee.

[Lostd]

Thanks RFD! Just called and got the $20 plan for evenings @ 8pm instead of 6pm, and they they let me do it even though I had a year left on my current crappy plan. Free caller id is indeed included in this plan. The rep asked me where I heard of this deal b/c I was the second person to ask her for it today and I just said from the internet. She then asked if I had access to a computer now and where on the internet I found it (b/c she tried looking for it) and I just said a friend told me and I don't have a computer..hahah. Think they're getting suspicious??

I just remembered...my old contract had per second billing after the first minute (anything less than a min was rounded up to 1 min). I forgot to ask about the billing when I renewed...do you think I'll be able to keep this billing? Should I bother calling to ask or will they try and take it away if I do bring it up?
Thanks.

[m77m7]

I read somewhere in this thread that someone had luck getting a good deal on a new activation.

I called two reps in retention and they both pointed me to the store saying that the store has good deals that come close to my corporate plan with Bell. I went to 2 rogers wireless stores and both reps were morons just as I assumed before I walked out the door. Actually, they probably thought I was a moron asking them to come close to matching my corp plan.

If anybody knows how to get a good deal on a new activation, please post or PM me. Thanks.

[dgr81]

I just remembered...my old contract had per second billing after the first minute (anything less than a min was rounded up to 1 min). I forgot to ask about the billing when I renewed...do you think I'll be able to keep this billing? Should I bother calling to ask or will they try and take it away if I do bring it up?
Thanks.
too late. you've lost it.

[mahir_mohsin]

I read somewhere in this thread that someone had luck getting a good deal on a new activation.

I called two reps in retention and they both pointed me to the store saying that the store has good deals that come close to my corporate plan with Bell. I went to 2 rogers wireless stores and both reps were morons just as I assumed before I walked out the door. Actually, they probably thought I was a moron asking them to come close to matching my corp plan.

If anybody knows how to get a good deal on a new activation, please post or PM me. Thanks.

what about the 20$ corporate plan i can offer?? heard anything about that??

[HowEver]

too late. you've lost it.

Have 30 days/30 minutes on the phone elapsed?

You can get back your old plan if you call right away, and are very nice.

Even better, if you *qualify* for it still, you can switch to it.

But you'll have to weigh out which is better, since the features of the retention plan won't come with the corporate plan you had.

[HowEver]

what about the 20$ corporate plan i can offer?? heard anything about that??

Shouldn't you have to buy an ad, or would that mean that you would have to reveal to RFD the fraudulent nature of this deal? Just because you can get it doesn't make it legal--or immune to 'clawback.'

[st7860]

rogers current offers unlimited local calls for 3 months on a contract.

so then, what some people on the www.howardchui.com cellphone board do is call rogers every 3 months to renew their contract to a total of 3 years.

[Superbman]

just called rogers about the 3 months unlimited and they said that because i got such a good deal, i couldn't get the 3 months unless i signed up for a regular plan. Is this true?

[2fast]

just called rogers about the 3 months unlimited and they said that because i got such a good deal, i couldn't get the 3 months unless i signed up for a regular plan. Is this true?

BS. If you renewed your contract at all, you are entitled to the Freedom Of Speech option, which is 3 months unlimited calling/texting/picture messaging and 6 free RealTrax music downloads per month. That's the promotion. Just call back and say that you recently renewed the contract but no one said anything about the FOS option. That's what I did and they put it on. There's no disclaimer saying you're not entitled to it if you screw them over for a wicked plan. I got them to give me an amazing plan, but I still got the FOS.

Hope that helps.

[Superbman]

hmmm, ok, i'll call them tomorrow
also, they put a note on my account saying that i had asked for it... would this degrade my chances now? i wonder if we can tell them to stop putting notes on our account, or ask them to delete all the notes off our accounts?

[Vickel]

so then, what some people on the www.howardchui.com cellphone board do is call rogers every 3 months to renew their contract to a total of 3 years.

you can do that?

[2fast]

hmmm, ok, i'll call them tomorrow
also, they put a note on my account saying that i had asked for it... would this degrade my chances now? i wonder if we can tell them to stop putting notes on our account, or ask them to delete all the notes off our accounts?

It's their discretion to put notes on your account, because you could just call back and say well the LAST guy promised me free blah blah blah. It's a security thing for them. And if you tell them to stop putting notes on...how are you going to confirm that they do? You can't see the screen and you really have no say in the matter. Even if the notes are there, it doesn't matter, they're wrongfully denying you the 3 month promotion.

Your chances are as high as anyone else's, provided you get another CSR than the last idiot one.

[awake724]

Anyone here get the letter for the Motorola v3 razr in black? Rogers is giving away these phones for $199 before they start selling them in September. Regular prices will be $399++ with new activations in Sept/05, so this is a hot deal.

I got my invite Tues. this week (select customers only) and got mine already - love the phone!!! BTW, you have to renew with Rogers for 3 years, on the same or new plan. I'm on retention and they let me keep it my plan.

[mahir_mohsin]

Shouldn't you have to buy an ad, or would that mean that you would have to reveal to RFD the fraudulent nature of this deal? Just because you can get it doesn't make it legal--or immune to 'clawback.'

ITS NOT fraudulent. Im doing a part time job with rogers and my first assignment is to sell this corporate plan. Its totally legit. I just cant advertise cuz its cheaper then the plan in the market. Basically rogers wants new customers so i can only sell contracts 2 or 3 yr. So its legal im not doin anything illegal. Im with corporate sales.

[weedb0y]

*bumpity bump*

Enjoy!

[HowEver]

ITS NOT fraudulent. Im doing a part time job with rogers and my first assignment is to sell this corporate plan. Its totally legit. I just cant advertise cuz its cheaper then the plan in the market. Basically rogers wants new customers so i can only sell contracts 2 or 3 yr. So its legal im not doin anything illegal. Im with corporate sales.

No.

Corporate sales only apply to people who work for specific companies. If you don't work for those companies, you can't simply be signed up for a corporate deal. Perhaps you tell people this when they call you, but it sure doesn't seem like you are turning anyone away.

And you *are* advertising it, and have been for a long time, in this thread, and in your signature.

Caveat emptor.

[mahir_mohsin]

No.

Corporate sales only apply to people who work for specific companies. If you don't work for those companies, you can't simply be signed up for a corporate deal. Perhaps you tell people this when they call you, but it sure doesn't seem like you are turning anyone away.

And you *are* advertising it, and have been for a long time, in this thread, and in your signature.

Caveat emptor.

lol dude....im not ********ting people. Ive sold around 7 connections to people i know. Since im an international student i dont know alot of people around so its hard for me to spread the word, thats y i tried rfd. I got a few resposes from this forum... so i guess it worked.

This is part of a training assignment they give to people who apply to corporate sales. I have rapid order forms which people sign and i submit to corporate sales head office. I dont turn anyone down. And the reason why i cant advertise this is obv becuz officially rogers doesnt offer these plans to anyone.

RFD is about lettin people know about better deals they can get...in a way im helping the purpose of rfd too.

Dont label me as a fraud when you cant back it up

[Superbman]

It's their discretion to put notes on your account, because you could just call back and say well the LAST guy promised me free blah blah blah. It's a security thing for them. And if you tell them to stop putting notes on...how are you going to confirm that they do? You can't see the screen and you really have no say in the matter. Even if the notes are there, it doesn't matter, they're wrongfully denying you the 3 month promotion.

Your chances are as high as anyone else's, provided you get another CSR than the last idiot one.

where did you hear that they HAVE to give me this 3 month unlimited? I can't find it on their web site?

[2fast]

where did you hear that they HAVE to give me this 3 month unlimited? I can't find it on their web site?

I don't remember the exact page, but if you renew your contract, regardless of what plan you're renewing, as long as you renew it, you get the FOS option. It's a promotion, so really, they don't have to give it if you don't want it, but you're entitled to it.

I wasn't trying to imply that they have to absolutely give it to everyone, but the fact that your plan is a retention one isn't grounds to deny you the FOS option. I have a retention plan, they knew that, and they said no problem, we'll throw it on for you.

YMMV I guess.

[2fast]

No.

Corporate sales only apply to people who work for specific companies. If you don't work for those companies, you can't simply be signed up for a corporate deal. Perhaps you tell people this when they call you, but it sure doesn't seem like you are turning anyone away.

And you *are* advertising it, and have been for a long time, in this thread, and in your signature.

Caveat emptor.

I agree with HowEver. Even if your deals are legit mahir, why do you have to call it a corporate plan? Corporate implies affiliation with a company, which obviously isn't a requirement for one of your plans. Maybe because when people hear 'corporate' they think they're getting a better deal than the rest, which is what you're going for.

Not gonna lie, your deal sounds sketchy and I wouldn't even consider it, because why would Rogers undercut themselves by giving you this miraculous new plan that's cheaper than anything else out there on the Rogers market?

By all means, help people find a deal, but at least tell them exactly what they're in for - that it's not a corporate plan, just a decent plan from a private dealer 'in training'. Regardless of your affiliation with Rogers, you're still the dealer, and just because you send it back to corporate head office, doesn't mean it's legitimate from all fronts. You could very well be saying these people work for some random company, so they don't get turned down and you still get your commission and if their plans get revoked, it's not your problem. You might also be legitimately trying to get into corporate sales, but it's hard to tell from a forum.

Hope you graduate from Rogers Corporate Sales School.

[mahir_mohsin]

I agree with HowEver. Even if your deals are legit mahir, why do you have to call it a corporate plan? Corporate implies affiliation with a company, which obviously isn't a requirement for one of your plans. Maybe because when people hear 'corporate' they think they're getting a better deal than the rest, which is what you're going for.

Not gonna lie, your deal sounds sketchy and I wouldn't even consider it, because why would Rogers undercut themselves by giving you this miraculous new plan that's cheaper than anything else out there on the Rogers market?

By all means, help people find a deal, but at least tell them exactly what they're in for - that it's not a corporate plan, just a decent plan from a private dealer 'in training'. Regardless of your affiliation with Rogers, you're still the dealer, and just because you send it back to corporate head office, doesn't mean it's legitimate from all fronts. You could very well be saying these people work for some random company, so they don't get turned down and you still get your commission and if their plans get revoked, it's not your problem. You might also be legitimately trying to get into corporate sales, but it's hard to tell from a forum.

Hope you graduate from Rogers Corporate Sales School.


lol this is jokes...the reason why im calling it a coroporate deal is because this particular price plan goes by the name of corporate plan. This deal is only offered to companys which is true, but if rogers is tryin to increase their costumers and training new people i dont know whats wrong with that.
If you want to have doubts i really cant say much thats upto you. All im saying is that its legit if you have a hard time beliving it thats fine.

why dont you question rogers when they offer you this similar plan when ure already in a contract with them??? I changed my plan to the 25$ one even though my contract still had 2 yrs left. That means rogers does offer lower rates on plans. That is reserved to current rogers customers and the plan im offering is for new onez. If rogers can get away with offering the public more expense rates and still get a good response y not.

I dont know why you think that my plans will get revoked. newayz its your free will. all im tryin to do is complete my assignment, and i can assure you nothing is going to go wrong with the contract ever.


not everyone gets the job hence not everyone is selling this plan.

[HowEver]

Label you a fraud? No, of course not. I'm sure you are selling real corporate plans, but the danger is that people signing up for them will be turfed when Rogers discovers that these new customers do not work for the companies you signed them up for.

As an international student, you would think that you would be more careful.

You are also advertising your 'deal' in a thread about retention plans. Not only questionable, but also off topic. Given that the original retention plans or some version of them are still available, it is remarkable that this thread has stayed on topic this long; and unremarkable that you would be trying to profit from it.

But here you go: No one will complain if you move your advertising to this forum:
http://www.howardforums.com/forumdisplay.php?f=49

That is the Rogers forum on HowardForums. As a Rogers guy, you are probably already a member there. It is a private forum, but it is scrutinized by Rogers, and by Rogers CSRs, managers and resellers, including Rogers reps who work in quality control. If your plan is legal, advertise it there. Provide us with a link once you succeed. Just my opinion, of course, but if you do you won't be working for Rogers long; same thing if anybody links this thread on HowardForums. Prove me wrong.






lol dude....im not ********ting people. Ive sold around 7 connections to people i know. Since im an international student i dont know alot of people around so its hard for me to spread the word, thats y i tried rfd. I got a few resposes from this forum... so i guess it worked.

This is part of a training assignment they give to people who apply to corporate sales. I have rapid order forms which people sign and i submit to corporate sales head office. I dont turn anyone down. And the reason why i cant advertise this is obv becuz officially rogers doesnt offer these plans to anyone.

RFD is about lettin people know about better deals they can get...in a way im helping the purpose of rfd too.

Dont label me as a fraud when you cant back it up

[2fast]

lol this is jokes...the reason why im calling it a coroporate deal is because this particular price plan goes by the name of corporate plan. This deal is only offered to companys which is true, but if rogers is tryin to increase their costumers and training new people i dont know whats wrong with that.
If you want to have doubts i really cant say much thats upto you. All im saying is that its legit if you have a hard time beliving it thats fine.

why dont you question rogers when they offer you this similar plan when ure already in a contract with them??? I changed my plan to the 25$ one even though my contract still had 2 yrs left. That means rogers does offer lower rates on plans. That is reserved to current rogers customers and the plan im offering is for new onez. If rogers can get away with offering the public more expense rates and still get a good response y not.

I dont know why you think that my plans will get revoked. newayz its your free will. all im tryin to do is complete my assignment, and i can assure you nothing is going to go wrong with the contract ever.


not everyone gets the job hence not everyone is selling this plan.

Only offered to companies...think about that one. Why is they give you this special dealing power to offer the plan reserved for companies to any random on the street. Tell me flat out that when you enter in those forms, you don't write on there that they work for some company (that they don't actually work for) and gain some credibility.

I'm not arguing that Rogers offers lower deals, it's called Retentions. My plan kicks the ass of what you're advertising, but Rogers didn't give it to me when I first signed up, I've been with them for awhile and in order to keep me, they gave me a sweet plan. Now you're saying you're going to give a cheaper plan to new customers...well this cuts into the profit of Rogers getting people to sign up for their 'regular' plans. If a customer's going to go with Rogers anyways, why not make them pay whatever for one of those MegaTime plans? You're offering a cheaper alternative to other Rogers products...how is that good for them? They could've gotten these customers on at least a $25/month plan, but instead they enlist you to go giving out cheaper ones? Doesn't make sense buddy.

And when you say 'if Rogers can get away with offering the public more expensive rates, why not'...exactly. They can get away with charging $25/month so why would they tell you to go sell it at $20?

And it's obvious why we think the plans will get revoked - we don't legitimately qualify for them (non-corporate members, I mean). Are you going to personally deal with the consequences if someone's plan gets changed to a more expensive one, because they didn't qualify? What's the assurance you give to your customers? If something goes wrong related to their status as a corporate client, tell everyone what your guarantee is, since you have one.

Definitely post that on HoFo if it's legit, that place is crawling with dealers. Maybe you're blinded by the opportunity for success, but if one of your customer's plans gets messed up because of you, they're not going to complain to Rogers...they're going to be knocking on your doorstep.

F- on this assignment...hope you get to make up some assignments. Looks like you're not getting out of Corporate Sales school anytime soon.

Also interesting how I have a better plan than a Rogers 'employee'...

[Nuprapture]

I'm not gonna read thru all the stuff in this thread, but i got a pretty hot rogers deal and i felt the need to post it.

$23/month
200 weekday mins (billed by the second)
unlimited we/eve 6pm-8am
100 txt messages
cid/vm
forwarding, conference, waiting, etc
3 months free multimedia messages

2 year contract with motorola v635 for 199.99-50mir = 149.99

[mahir_mohsin]

Label you a fraud? No, of course not. I'm sure you are selling real corporate plans, but the danger is that people signing up for them will be turfed when Rogers discovers that these new customers do not work for the companies you signed them up for.

As an international student, you would think that you would be more careful.

You are also advertising your 'deal' in a thread about retention plans. Not only questionable, but also off topic. Given that the original retention plans or some version of them are still available, it is remarkable that this thread has stayed on topic this long; and unremarkable that you would be trying to profit from it.

But here you go: No one will complain if you move your advertising to this forum:
http://www.howardforums.com/forumdisplay.php?f=49

That is the Rogers forum on HowardForums. As a Rogers guy, you are probably already a member there. It is a private forum, but it is scrutinized by Rogers, and by Rogers CSRs, managers and resellers, including Rogers reps who work in quality control. If your plan is legal, advertise it there. Provide us with a link once you succeed. Just my opinion, of course, but if you do you won't be working for Rogers long; same thing if anybody links this thread on HowardForums. Prove me wrong.


i dont sign up people under company names, they sign up as individuals. They complete the form themselves and sign it.

newayz whats that forum?? you want me to advertise on the forum or somehting cuz ive never heard about it ???

[2fast]

I'm not gonna read thru all the stuff in this thread, but i got a pretty hot rogers deal and i felt the need to post it.

$23/month
200 weekday mins (billed by the second)
unlimited we/eve 6pm-8am
100 txt messages
cid/vm
forwarding, conference, waiting, etc
3 months free multimedia messages

2 year contract with motorola v635 for 199.99-50mir = 149.99

That's an awesome deal Nup! Interesting number though, $23. Is it just $20/month + $3 for some of those features? Mine's similar but 100 more daytime for $22, and unlimited local calling until October.

[Nuprapture]

That's an awesome deal Nup! Interesting number though, $23. Is it just $20/month + $3 for some of those features? Mine's similar but 100 more daytime for $22, and unlimited local calling until October.

it was 18/month for the plan, but then an additional 5 dollars for voicemail and evenings after 6pm instead of 8pm.

[st7860]

- HowEver , don't worry about the weiner selling Rogers Corporate Plans under false pretences. He's running some sort of scam. He says he's an international student and he says he works for Rogers. There's no way that Rogers Wireless would spend the time and money to get a Work Permit from Canada Immigration for him.

- to the people who asked about the 3 months unlimited airtime. it is possible. its possible the CSR might say 'no', but then what you say(politely) is "Are you saying that you are refusing to extend my contract to an expiry date 3 years from today?" The 3 months is basically a promotion available to anyone renewing a Rogers contract for 3 years. It includes unlimited local calls, text messages, and picture messages. You can call back every 3 months and keep doing it. Call Rogers at 1-888-936-7283, do not call the regular 611 department. If you do it every 3 months, the CSR might complain, but then you just say "I want to extend my contract by 3 years and get the same promotion that anyone renewing is entitled to. I don't know of any rule saying that I can't extend my contract more than once a year"

And for the people that worried about Rogers making comments on your account, don't worry. You are entitled to see the information Rogers has on you by visiting their head office.

Also, ANY Rogers plan that you read about here with a monthly service fee of less than $20/mo is most likely a CORPORATE Plan that only special people can get. But the $20/mo 200 day + unlimited EW plan with free caller id is something ANYONE can get, if they have had a rogers plan for 6 to 10 months already.

[mahir_mohsin]

- HowEver , don't worry about the weiner selling Rogers Corporate Plans under false pretences. He's running some sort of scam. He says he's an international student and he says he works for Rogers. There's no way that Rogers Wireless would spend the time and money to get a Work Permit from Canada Immigration for him.

- to the people who asked about the 3 months unlimited airtime. it is possible. its possible the CSR might say 'no', but then what you say(politely) is "Are you saying that you are refusing to extend my contract to an expiry date 3 years from today?" The 3 months is basically a promotion available to anyone renewing a Rogers contract for 3 years. It includes unlimited local calls, text messages, and picture messages. You can call back every 3 months and keep doing it. Call Rogers at 1-888-936-7283, do not call the regular 611 department. If you do it every 3 months, the CSR might complain, but then you just say "I want to extend my contract by 3 years and get the same promotion that anyone renewing is entitled to. I don't know of any rule saying that I can't extend my contract more than once a year"

And for the people that worried about Rogers making comments on your account, don't worry. You are entitled to see the information Rogers has on you by visiting their head office.

Also, ANY Rogers plan that you read about here with a monthly service fee of less than $20/mo is most likely a CORPORATE Plan that only special people can get. But the $20/mo 200 day + unlimited EW plan with free caller id is something ANYONE can get, if they have had a rogers plan for 6 to 10 months already.



hahahah i dont believe you people.... just because i have a thing saying newbie under my name you have to say all that crap about me eh?

BTW i have a PR card (permeanant residence) so im entitled to get any job. But international student i mean i just came here last year to study and i dont LIVE HERE as in my FAMILY is back home...OO GOD I SWEAR you people.

newayz my plan IS the 20$ /mo plan ....i dont know wahat to say to this.............it's not a stupid scam... if you need proof call me and ill give you the number to my manager whose my boss....geez

[tjuzer]

where is ignore buttom :?:

[mahir_mohsin]

hahahah i dont believe you people.... just because i have a thing saying newbie under my name you have to say all that crap about me eh?

BTW i have a PR card (permeanant residence) so im entitled to get any job. But international student i mean i just came here last year to study and i dont LIVE HERE as in my FAMILY is back home...OO GOD I SWEAR you people.

newayz my plan IS the 20$ /mo plan ....i dont know wahat to say to this.............it's not a stupid scam... if you need proof call me and ill give you the number to my manager whose my boss....geez

dont worry im not that annoying...obv wen ppl say crap which is a total lie you have to reply

[carabunny]

where is ignore buttom :?:

so much drama...

---

i do have a quick question...

is hardware upgrade just x amount of money to use on a phone on the site?

i did a quick search in this thread and i just got people getting rebates.

and would you suggest i go into a store and ask or would calling a rep on the phone be better. it seems that online offers no free phones.

for some reason my HUP is at 1.5 yrs into the term instead of 2 yrs and my contract is for 2 years... so i have to renew before my contract is over?

thanks. sorry for the noobness.

[tetris]

hahahah i dont believe you people.... just because i have a thing saying newbie under my name you have to say all that crap about me eh?

BTW i have a PR card (permeanant residence) so im entitled to get any job. But international student i mean i just came here last year to study and i dont LIVE HERE as in my FAMILY is back home...OO GOD I SWEAR you people.

newayz my plan IS the 20$ /mo plan ....i dont know wahat to say to this.............it's not a stupid scam... if you need proof call me and ill give you the number to my manager whose my boss....geez

If his plan is a scam than how come his manager is approving such new customers under corporate plan who do not work for the designated companies. Easy on him man, he is a student and selling the Rogers corporate plan for a decent living. I don't know if Rogers will catch these people later on or would just overlook, but its the best plan for new customers. I found in another thread, the same plan is selling by another member, and in this thread as well someone earlier mentioned about it.
http://www.redflagdeals.com/forums/showthread.php?t=164240&highlight=15%25+corporate
I beleive many people have already signed on this plan, and any complain whatsoever, hasn't been reported yet which suggest ( may be I am wrong)that this plan may have some kinna internal approval from Rogers.
Tetris

[2fast]

If his plan is a scam than how come his manager is approving such new customers under corporate plan who do not work for the designated companies. Easy on him man, he is a student and selling the Rogers corporate plan for a decent living. I don't know if Rogers will catch these people later on or would just overlook, but its the best plan for new customers. I found in another thread, the same plan is selling by another member, and in this thread as well someone earlier mentioned about it.
http://www.redflagdeals.com/forums/showthread.php?t=164240&highlight=15%25+corporate
I beleive many people have already signed on this plan, and any complain whatsoever, hasn't been reported yet which suggest ( may be I am wrong)that this plan may have some kinna internal approval from Rogers.
Tetris

I haven't heard from anyone who has signed up for his plan, so his manager's 'approval' could be phony, but I don't really care. You do have to admit though that these dealers that get free reign with handing out corporate plans to non-corporate customers is a bit off...why wouldn't Rogers CSR's do that to hook customers in instead of using other dealers. Just my two cents.

It's all fairly up in the air. I say just sign up with Rogers and bite the bullet for 6 months or whatever it happens to be, and then get Retentions to hook you up. You still end up with a way better plan than any of these guys are offering and I think there's something to be said for peace of mind.

I'm getting a $65 plan for $20/month right now, through a Retention plan. I think that's worth way more than any of this other BS these 'dealers' are pushing.

[2fast]

is hardware upgrade just x amount of money to use on a phone on the site?

i did a quick search in this thread and i just got people getting rebates.

and would you suggest i go into a store and ask or would calling a rep on the phone be better. it seems that online offers no free phones.

for some reason my HUP is at 1.5 yrs into the term instead of 2 yrs and my contract is for 2 years... so i have to renew before my contract is over?

thanks. sorry for the noobness.

Last time I checked, HUP is the point in your contract where you're eligible to get a new phone and renew your plan. This is done before your contract runs out because they want to reel you back in for 2/3 years by offering you a wicked phone at a hugely reduced price. It's not a credit thing where they give you x amount of dollars to spend on a new phone, you just get a reduced price.

For example, if you go onto the Rogers website you'll see 3 different prices for each phone. Those are HUP prices, so say after 1.5 years you want the V635 (let's just use current prices to be simple), and you wanted to renew for 3 years. You'd pay maximum $149.99 + all those other BS fees.

I think it's smartest to talk to Retentions, because they have the ability to give you the best deal by far.

Hope that helps!

[Spyder187]

It's all fairly up in the air. I say just sign up with Rogers and bite the bullet for 6 months or whatever it happens to be, and then get Retentions to hook you up. You still end up with a way better plan than any of these guys are offering and I think there's something to be said for peace of mind.

Is it confirmed that we will get the retention plan after 6 months? Just wondering because if we are able to then I'll probably just bite the bullet.

Anyone who successfully goes through Moshin, please post...

[m77m7]

This was a result of a call to retentions with your EXISTING rogers wireless account correct?

I'm not gonna read thru all the stuff in this thread, but i got a pretty hot rogers deal and i felt the need to post it.

$23/month
200 weekday mins (billed by the second)
unlimited we/eve 6pm-8am
100 txt messages
cid/vm
forwarding, conference, waiting, etc
3 months free multimedia messages

2 year contract with motorola v635 for 199.99-50mir = 149.99

[carabunny]

This was a result of a call to retentions with your EXISTING rogers wireless account correct?


this plan sounds more corporate than retention tho... because of the odd price; $23 but then again i'm pretty newbie to this so i'm not sure

and thank you 2fast for your info on HUPs :)

[2fast]

Is it confirmed that we will get the retention plan after 6 months? Just wondering because if we are able to then I'll probably just bite the bullet.

Well, sort of. You have to be with Rogers at least 6 months before they'll even consider giving you a retention plan. I once argued the point that they don't care about new customers and that got her talking, but it only worked once :) but after about 7 months, I called and threatened to bail and got an obscene plan. I'm sure if you were persuasive and had been with them at least a few months you could probably talk about a Retention plan, but YMMV.

Asking early doesn't hurt though I guess. If they shoot you down it's not a big deal, just be polite about it and hang up. Even if they make a note of it in your account, it won't really make a difference, or at least in my case it didn't. I asked early and was told that I hadn't been a customer long enough, then tried again a few months later. I must have so many notes on that account they probably don't even read half of it anymore :D And according to st7860, you can find out what notes are on your account, so if you really care you can check it out.


and thank you 2fast for your info on HUPs

No worries, hope I helped out.

[st7860]

even if you're not eligible for a HUP Hardwarde Upgrade yet, Rogers will sometimes let you do it early for a $10/mo fee($10 * the number of months until you normally are eligibile)

[Superbman]

when you do a HUP, do you have to resign/extend the contract?

[HowEver]

when you do a HUP, do you have to resign/extend the contract?

Yes, but you don't necessarily have to change your plan. Rogers also sells phones outright to month-to-month customers, for much more. The benefit there is that, again, you don't have to change your plan, and you get a Rogers-warrantied phone.

[st7860]

yes, by two or three years

[Chim]

I just called and here's what they offered:

100 daytime
1000 weekend/weeknight @ 8pm
unlimited incoming
100 long distance

v635 @ $149.99 on 2 years, $35 fee waived
Caller ID and voicemail (which they claim they couldn't toss in for free, so i had to pay on top)

For $44.35/month after tax. Is this a decent deal or do you guys think they can do better? I've negotiated with 2 CSR's just to get this far, lets see if i can take it a step further :twisted:

btw I do a lot of business on my phone thats why I need the unl. incoming and long distance

[2fast]

I just called and here's what they offered:

100 daytime
1000 weekend/weeknight @ 8pm
unlimited incoming
100 long distance

v635 @ $149.99 on 2 years, $35 fee waived
Caller ID and voicemail (which they claim they couldn't toss in for free, so i had to pay on top)

For $44.35/month after tax. Is this a decent deal or do you guys think they can do better? I've negotiated with 2 CSR's just to get this far, lets see if i can take it a step further :twisted:

btw I do a lot of business on my phone thats why I need the unl. incoming and long distance

First, are you a new customer or existing? If you're an existing customer you can do way better than that...ie. up your daytime minutes and decrease your cost by at least $15. Read back in this thread for what kind of plans you can get.

[Chim]

First, are you a new customer or existing? If you're an existing customer you can do way better than that...ie. up your daytime minutes and decrease your cost by at least $15. Read back in this thread for what kind of plans you can get.

I'm an existing customer, for 1.5 years. I had a feeling you'd say that, but what could I say to talk them down? Do they have a principle of precedence (ie if someone else has a similar plan, I can get the same?)

[7jai]

wow, this is some long thread

[Nuprapture]

This was a result of a call to retentions with your EXISTING rogers wireless account correct?

It's not a corporate plan, but it might be a retention plan.. I used to be on the rogers-staples corporate plan.. pretty crappy plan at:
25/month
150 weekday
evenings from 7pm-8am
weekends free
cid
no voicemail

I called in to report my phone lost and they said that there's a memo on my account asking me to switch my plan as they dont have a corporate contract with staples anymore. I wasnt gonna argue or anything - i wasnt in the mood. The girl on the phone was nice, so i figured i'd be nice as well.. she said that its a pretty inconvenient request to make that i switch my plan, so she looked thru the system to see what she can offer me.. i was expecting something along the same lines, but then she said she found this plan and pitched it to me... of course i accepted it. I didnt have to go on a contract, but i figured as i needed a new phone now and it's actually a plan that i'd wanna keep for a while i'd sign up for 2 years.

Not really a retention plan, but its a good one :)

[jrice]

It's not a corporate plan, but it might be a retention plan.. I used to be on the rogers-staples corporate plan.. pretty crappy plan at:
25/month
150 weekday
evenings from 7pm-8am
weekends free
cid
no voicemail

I called in to report my phone lost and they said that there's a memo on my account asking me to switch my plan as they dont have a corporate contract with staples anymore. I wasnt gonna argue or anything - i wasnt in the mood. The girl on the phone was nice, so i figured i'd be nice as well.. she said that its a pretty inconvenient request to make that i switch my plan, so she looked thru the system to see what she can offer me.. i was expecting something along the same lines, but then she said she found this plan and pitched it to me... of course i accepted it. I didnt have to go on a contract, but i figured as i needed a new phone now and it's actually a plan that i'd wanna keep for a while i'd sign up for 2 years.

Not really a retention plan, but its a good one :)

Does it mean your plan is not switched at all?

I just would like to see what could be offer for my case because initially I'm in corporate plan, but I used it for 3 years and I'm out of contract for a while already. I found I need to pay $50 after tax because of enhanced voicemail. Do you guys think if I could get anything better?

[HeldDown]

Just a heads up -- last night I called up retentions and got the retention deal initially mentioned, plus voicemail, for $25 a month. As well, I got a Moto V551 with no admin fee, no charge for the phone, and no hardware upgrade fee. Only caveat was that I had to renew a new 2 year contract. This is fine, as I was initially only 16 months into my contract, so in reality it's only been extended by a year and a half.

[Chim]

Just a heads up -- last night I called up retentions and got the retention deal initially mentioned, plus voicemail, for $25 a month. As well, I got a Moto V551 with no admin fee, no charge for the phone, and no hardware upgrade fee. Only caveat was that I had to renew a new 2 year contract. This is fine, as I was initially only 16 months into my contract, so in reality it's only been extended by a year and a half.

Is this the unlimited incoming calls one?

[HeldDown]

No, the 200 weekday minutes one.

[Vickel]

i called in to ask for the 3 months unlimited local calling cause i just renewed my contract for 3 years and they say that they cant do it cause i got such a good deal

[carabunny]

i called in to ask for the 3 months unlimited local calling cause i just renewed my contract for 3 years and they say that they cant do it cause i got such a good deal


did you specifically ask for "freedom of speech" or just "the 3 mos free unlimited calling" o_o

[Vickel]

did you specifically ask for "freedom of speech" or just "the 3 mos free unlimited calling" o_o

just 3 months of unlimited calling

should i have asked for freedom of speech?

[st7860]

i called in to ask for the 3 months unlimited local calling cause i just renewed my contract for 3 years and they say that they cant do it cause i got such a good deal

Then you should call back and firmly ask for it. Say that new customers get it AND people here on this board who renew for 3 years get it

You dont necessarily need to ask for 'freedom of speech'. basically just insist that you get the same "unlimited local calls, text, and picture messaging that everyone else gets"

[jtcb]

Say that new customers get it AND people here on this board who renew for 3 years get it

Just tell them you heard from your friend. Don't ever mention you read it from this board or else getting better deals later on will be more difficult. Staples OOS is an example of people mentioning this board..

[hwoarang]

any deals for family plans??

[Trigger]

Hey guys,

I am on a family/friends plan which costs $25/month for 150 minutes and unlimited evenings and weekends (I pay $5 more to extend evenings and $9 more for a call display/txt/etc package). I recently got a new job and called to see what it would cost for more minutes. I was told that to upgrade my plan it would cost $70/month (plus the $5 and $9) and I would get 500 minutes rather than 150. I told the lady that the plan would cost me more than $0.10 for each additional minute.. and without haggling she put me on hold for 20 minutes.. and then came back saying.

"What we have is a new extra minutes plan (yeah, that name wasn't made up) which gives you unlimited evenings and weekends and 900 daytime minutes for $25/month"

Pause... "So I pay exactly the same and get 750 minutes on top of that?"

Her reply "Yes"

So I get her to go over it again to verify.

In short: I pay the same amount as before, get 750 additional minutes, and no commitment at all. I'm in the last month of my plan, and this rate applies indefinitely. Funny thing is, I might call in to lock it in just in case they change their mind. I can just imagine the phone call "Hi, I'd like to lock in for 36 months. No no.. no new phone.. just lock me in please" :)

Worth a shot for those who want to try. It may have helped that I implied that I only wanted the plan for a month and was not sure if I'd continue service afterwards.

T

[carabunny]

Hey guys,

I am on a family/friends plan which costs $25/month for 150 minutes and unlimited evenings and weekends (I pay $5 more to extend evenings and $9 more for a call display/txt/etc package). I recently got a new job and called to see what it would cost for more minutes. I was told that to upgrade my plan it would cost $70/month (plus the $5 and $9) and I would get 500 minutes rather than 150. I told the lady that the plan would cost me more than $0.10 for each additional minute.. and without haggling she put me on hold for 20 minutes.. and then came back saying.

"What we have is a new extra minutes plan (yeah, that name wasn't made up) which gives you unlimited evenings and weekends and 900 daytime minutes for $25/month"

Pause... "So I pay exactly the same and get 750 minutes on top of that?"

Her reply "Yes"

So I get her to go over it again to verify.

In short: I pay the same amount as before, get 750 additional minutes, and no commitment at all. I'm in the last month of my plan, and this rate applies indefinitely. Funny thing is, I might call in to lock it in just in case they change their mind. I can just imagine the phone call "Hi, I'd like to lock in for 36 months. No no.. no new phone.. just lock me in please" :)

Worth a shot for those who want to try. It may have helped that I implied that I only wanted the plan for a month and was not sure if I'd continue service afterwards.

T


corporate?

[Trigger]

corporate?

My ex-girlfriend got me on a 'friends and family' plan (she worked there) a couple of years back. She left the company shortly afterwards... so dunno if it counts as corporate. Granted I may be considered different than a regular customer, but I DID tell the rep on the phone that the deal was from an ex-girlfriend who no longer works there...

My tip is.. be honest and act like a sad chump.. they somehow like that more than being pushy :)

Trigg

[Silverbullet]

Sorry for being slightly off-topic.
RIght now I am on a standard rate plan with no contract (expired 2 years ago). I found out that I am eligible for a corporate plan. What are my phone options going to be if I switch to a corporate plan? It is similar to the retention plans, so I want to go for whichever one will give me the best selection/prices on a new phone.

[Chi-tel]

Hey guys,

I am on a family/friends plan which costs $25/month for 150 minutes and unlimited evenings and weekends (I pay $5 more to extend evenings and $9 more for a call display/txt/etc package). I recently got a new job and called to see what it would cost for more minutes. I was told that to upgrade my plan it would cost $70/month (plus the $5 and $9) and I would get 500 minutes rather than 150. I told the lady that the plan would cost me more than $0.10 for each additional minute.. and without haggling she put me on hold for 20 minutes.. and then came back saying.

"What we have is a new extra minutes plan (yeah, that name wasn't made up) which gives you unlimited evenings and weekends and 900 daytime minutes for $25/month"

Pause... "So I pay exactly the same and get 750 minutes on top of that?"

Her reply "Yes"

So I get her to go over it again to verify.

In short: I pay the same amount as before, get 750 additional minutes, and no commitment at all. I'm in the last month of my plan, and this rate applies indefinitely. Funny thing is, I might call in to lock it in just in case they change their mind. I can just imagine the phone call "Hi, I'd like to lock in for 36 months. No no.. no new phone.. just lock me in please"

Worth a shot for those who want to try. It may have helped that I implied that I only wanted the plan for a month and was not sure if I'd continue service afterwards.

T

I dont think it is true for such rogers plan.Can anybody else comfirm it?

[MUSKAMIKE]

I have yet to read anything about Family Plan Retention deals, which leads me to think their arn't any.

Currently me and my gf are in our 5th month of FOS free (3 years contract), and combined we use about 350-400 minutes per month, which is nothing. I'm looking for a combined package that includes VM and Caller Id for the term of a new contract. I dislike paying 77$ after tax per month for 2 phones used minimally.

Any suggestions (besides 'call retention and see what they say') I'm trying to creat a file of information.

Thanks.

[st7860]

I have yet to read anything about Family Plan Retention deals, which leads me to think their arn't any.

Currently me and my gf are in our 5th month of FOS free (3 years contract), and combined we use about 350-400 minutes per month, which is nothing. I'm looking for a combined package that includes VM and Caller Id for the term of a new contract. I dislike paying 77$ after tax per month for 2 phones used minimally.

Any suggestions (besides 'call retention and see what they say') I'm trying to creat a file of information.

Thanks.

Whats the point of a family plan?

Call rogers retentions
(1-888-936-7283)

and ask for two seperate $20/mo 200 day + unlimited EW plans
so you will pay $20/mo+$7 licence x 2 + tax, and thats less than the $77 incl tax you're paying now

[MUSKAMIKE]

Whats the point of a family plan?

Call rogers retentions
(1-888-936-7283)

and ask for two seperate $20/mo 200 day + unlimited EW plans
so you will pay $20/mo+$7 licence x 2 + tax, and thats less than the $77 incl tax you're paying now


Well there WAS a point...till you said that. Sure, go ahead, blow my mind with crazy ideas. I used to work for Sprint, it's the same procedure as Rogers, though Retention was only offered if a customer was 11 months in.
How does Rogers work? How long?

I guess no harm in calling.

[Nuprapture]

Does it mean your plan is not switched at all?

I just would like to see what could be offer for my case because initially I'm in corporate plan, but I used it for 3 years and I'm out of contract for a while already. I found I need to pay $50 after tax because of enhanced voicemail. Do you guys think if I could get anything better?

My plan got switched - meaning im not on the old staples corporate plan anymore. I was in the same situation you're in.. expired corporate plan that i was using off contract for a few months. If you call in to do any kind of modification to your phone or account they'll request that you switch your plan. Dont act like a jerk and you'll pretty much get what you want. When they ask you to switch, ask them why and then they'll probably move on to suggesting a plan for you to go on. If they plans they say arent very good, let them know (nicely) that this is an inconvenience and ask if they can do any better on their plans.

[Kwirky]

Wow, post 2000!

[simms]

Wow, reply #2000! :) (First post doesn't count as a reply!)