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rookie
Mar 29th, 2012, 12:10 PM
Does The Source Offer Price Protection? If so how long?

TIA

bylo
Mar 29th, 2012, 12:50 PM
Does The Source Offer Price Protection? If so how long?

(The avatar says it all.)

http://forums.redflagdeals.com/image.php?u=5781&dateline=1136210371
Price Match Guarantee (http://www.thesource.ca/sitelets/pricematch/en/) (as found on The Source's Home page (http://www.thesource.ca/estore/default.aspx).)

rookie
Mar 29th, 2012, 01:20 PM

Bylo's theorem of RFD posting: Let the number of posts between a reply and the post to which it refers be n. Let the probability that the poster read and comprehended the post to which they replied be p.
Theorem: p = 1/(n+1)²

bylo
Mar 29th, 2012, 02:00 PM
Did you read the last sentence of The Source's page?

rookie
Mar 29th, 2012, 04:04 PM
Yes a have read the last sentence.

I bought an item from them on Sunday but it is now on sale and I would like to know if I can get the difference. This is price protection guarantee NOT price matching!

Mar 29th, 2012, 04:11 PM
Yes a have read the last sentence.

I bought an item from them on Sunday but it is now on sale and I would like to know if I can get the difference. This is price protection guarantee NOT price matching!

if u read it and understood English properly you would have noticed that it states that there is no price changes unless made at time of sale or within 48hrs. Which basically means that no they do not have a price guarantee outside of 48hrs. But there is nothing stopping you from returning and rebuying the said item

:facepalm:

bylo
Mar 29th, 2012, 05:22 PM
if u read it and understood English properly...
Finally, someone who gets it :idea:

rookie
Mar 30th, 2012, 05:11 PM
if u read it and understood English properly you would have noticed that it states that there is no price changes unless made at time of sale or within 48hrs. Which basically means that no they do not have a price guarantee outside of 48hrs. But there is nothing stopping you from returning and rebuying the said item

:facepalm:

Finally, someone who gets it :idea:

To all that are wondering The Source offers a 30 day Price Protection. I bought an item on Sunday and went into the store today (Friday) since it was on sale and got the difference. Clearly this is longer than 48hrs

Not sure what nagasadow and bylo were talking about but I am sure glad I didn't believe their crap! :lol: \$339 richer today ;)

Cheers

Fallen_One
Oct 19th, 2012, 12:06 AM
Perhaps it's YMMV, but I can attest that what 'rookie' posted above is true. Essentially, just ignore bylo and nagasadow's comments above ;)

I recently purchased something about 2 weeks ago, and went in today as the item was on sale (\$75 off) this week.

I could not find a price protection policy explicitly written anywhere on The Source's website, but I had no trouble getting it done. Great customer service experience. Good luck!

bylo
Oct 19th, 2012, 09:40 AM
Essentially, just ignore bylo and nagasadow's comments above ;)That may be good advice if you're illiterate. For the rest of us, even though the page is titled "Price Match Guarantee" it does encompass price protection, albeit indirectly.

As for YMMV, just because a written policy says "n days", doesn't preclude a store from extending it to n+m days at their discretion.

It also doesn't preclude you from doing a creative end-run around their policy, e.g. by using the 30-day return policy to return the item for the price originally paid then buying it again at the sale price. (Usually the mere mention of that gambit is enough to induce a recalcitrant associate to rebate the difference simply because it's less work for them than a full return. But again, YMMV.)

Fallen_One
Oct 19th, 2012, 06:26 PM
That may be good advice if you're illiterate. For the rest of us, even though the page is titled "Price Match Guarantee" it does encompass price protection, albeit indirectly.

As for YMMV, just because a written policy says "n days", doesn't preclude a store from extending it to n+m days at their discretion.

It also doesn't preclude you from doing a creative end-run around their policy, e.g. by using the 30-day return policy to return the item for the price originally paid then buying it again at the sale price. (Usually the mere mention of that gambit is enough to induce a recalcitrant associate to rebate the difference simply because it's less work for them than a full return. But again, YMMV.)

I realize my comment may have come off a little 'negative' towards you guys in the phrasing I chose. In hindsight, it came off a little stronger than I intended. My apologies.

The phrasing of your original replies implied he/we are illiterate for not understanding. Would you not say that's a little harsh as well, seeing as it's under their policy heading of "price matching on any competitor's price"? It would imply that The Source is, in effect, a competitor of itself and thus it encompasses a "price protection" policy. One could argue that's a stretch.

I threw in my 2 cents as had I read the original thread, I would've assumed no chance of an price match adjustment roughly 2 weeks later. However, I just walked into The Source 2 weeks later with my bill (as did Rookie), commented that there is a price difference, and without even asking, they refunded me the difference right away.

Again, YMMV, but I've had a much harder time at a Best Buy or FutureShop getting them to honor their well documented policy, when this The Source did it in a heartbeat. If someone comes across this thread, I thought it worth mentioning.

bylo
Oct 19th, 2012, 07:02 PM
I realize my comment may have come off a little 'negative' towards you guys in the phrasing I chose. In hindsight, it came off a little stronger than I intended. My apologies.
Apology accepted. I hope you'll also accept my apology for responding in kind with harsh verbiage like "illiterate." I shouldn't have done that.

Back to topic, here's TS' PM policy (http://www.thesource.ca/sitelets/pricematch/en/). I can't cut/paste the relevant wording because their page is a graphic. I realize the heading talks about "competitor's price" but note that the text actually says "a Canadian retailer" and "any advertised price... in Canada", etc. Indeed they don't mention "competitor" in the body of the text that I can see. It's on that basis that I included TS themselves in the PM and, by extension PP, policy.

Then again, as with many such terms and conditions, they contradict themselves. The first sentence in the last paragraph says this "does not apply to previously purchased items." Yet the last sentence allows "48 hours of receipt of the item by the consumer." (Maybe they're trying to include shoplifters ;) )

If we want to split hairs even more, the OP didn't mention what product he wanted to claim PP on. As I read their policy, if it had been something like a cellphone or they were selling a demo, etc. he'd be out of luck due to an explicit exclusion.

Also as discussed upthread, this may also be covered indirectly through their 30-day return policy (http://www.thesource.ca/estore/content/returns.aspx?language=en-CA). Again there are specific exclusions, but in general you could just return the item, get a refund, then spend part of it to buy the same item at the lower price. Indeed that would be better if you think the price may fall further, e.g. buy it for \$100, return it on day 29 when it sells for \$80, buy it again for \$80, return the item again 29 days later when it's on sale for \$70... rinse and repeat, etc. :twisted:

woof
Oct 20th, 2012, 11:42 AM
I don't understand why people ask these questions here when all they have to do is pick up the telephone and call a store. Have we turned into a society where we're losing the ability to talk directly to other people?

bylo
Oct 20th, 2012, 11:52 AM
Agreed.

<RANT>
Worse, some even get outraged when a poster asks them (a) what the store told them when they called/emailed, (b) why they believe posters on RFD know better than the store's employees and/or website, (c) why they posted their question in the first place when they acknowledge in a later post that they had already found the answer on the store's website, etc.

But the attitude that really pisses me off is when they say it was easier or more convenient to post than to Google or pick up the phone.
</RANT>