Tires23 - excellent shop - made me a convert

[QuestForKnowledge]

If you told me I could get new tires on my car right here in Mississauga CHEAPER than if I went into the States....and in 30 minutes out the door....I would have laughed at you. Boy was I wrong! I was so impressed I wanted to leave a quick review of my own.

Looking for new tires for my 'dying breed' 13" rims was easier than I expected, given not a lot of manufacturers are making many options for tires this small these days. Anyway, after both doing my research online and reading feedback/opinions on RFD, the rave reviews that both Simply Tire and Tires23 were getting made me very curious. So after pricing out ordering online and installing in Buffalo, calling a couple of random tire shops in NY and the GTA and checking out places like Costco and Walmart, I called Tires23. I was surprised when he quoted me $340 all-in. This was only a few dollars more than my cost to do Tirerack and Buffalo install (and that was before I realized tax was already included in the price as well). And 10 minutes from my house! So I set-up the appointment.

My experience -
Price: Even though I was told "all-in" over the phone, I was expecting $340 plus tax or tire disposal fee or eco fee or some other dumb fee. Again, boy was I wrong. It was literally $340 all-in.
Convenience: Over the phone, I was told to budget about an hour. When I got there, I was told they'd be ready in 45 minutes or so. I was back in my car driving away literally 30 minutes from the time I pulled into the parking lot!
Knowledge: Both the guy I talked to on the phone and the guy I talked to while at the shop were obviously very knowledgeable about their products and industry. I felt good about the tires I was buying after chatting with them.
Appearance: Their customer waiting area is really nice. Clean, professional, comfortable, free wi-fi. Not that I spent very much time in it.... :-)

Conclusion: Top notch shop! I've probably only bought new tires maybe 5 or 6 times, but next time I am doing so will likely be at Tires23. I will also be recommending them to others in the area! Before this experience, I was one of those people that would have wondered, "why would anyone buy tires someplace other than Costco?". Now I know.

Thanks to other RFDers who recommended this place! And hopefully my review helps someone else too.

[chimaican]

:arrowu: I feel like I'm reading a scripted advertisement here... :arrowu: lol

[BDSL]

+1.

I have been buying tires from Tires23 since around 2005.
I have been recommending friends and families Tires23 and they all have been very happy so far.

[poedua]

If you told me I could get new tires on my car right here in Mississauga CHEAPER than if I went into the States....and in 30 minutes out the door....I would have laughed at you. Boy was I wrong! I was so impressed I wanted to leave a quick review of my own.

Price: Even though I was told "all-in" over the phone, I was expecting $340 plus tax or tire disposal fee or eco fee or some other dumb fee. Again, boy was I wrong. It was literally $340 all-in.

Thanks to other RFDers who recommended this place! And hopefully my review helps someone else too.

GREAT REVIEW !!! :)

btw - did you check prices / comparison shop any other GTA tire shops before deciding on Tires23 ?

[booblehead]

Anyone went to their Open House party this past Sunday (4/22), free food & drink and even additional discount for package deal if purchased on that day.

[BDSL]

Anyone went to their Open House party this past Sunday (4/22), free food & drink and even additional discount for package deal if purchased on that day.

I didn't go...but a few guys from one of my car clubs went. They said it was pretty good.

[ToCardinal]

Isn't this the same place where they offered the weathertech liners gb?

[hdave]

GREAT REVIEW !!! :)

btw - did you check prices / comparison shop any other GTA tire shops before deciding on Tires23 ?

I have called and compared for a few different tires.

I feel like most GTA shops get their tires from the same places for roughly the same prices.
And tires23 does not jack it up much, similarly to SimplyTire, FactoryTire, etc..

[QuestForKnowledge]

:arrowu: I feel like I'm reading a scripted advertisement here... :arrowu: lol

Awesome, I should consider a career change, marketing departments? Anyone hiring? LOL

[QuestForKnowledge]

GREAT REVIEW !!! :)

btw - did you check prices / comparison shop any other GTA tire shops before deciding on Tires23 ?

I did, however, given the rarity of my tire size, I wasn't able to compare apples-to-apples, since many only had one, usually different, tire that fit. Tires23 had numerous and the best pricing. I called Active Green & Ross, OK Tire and Streetsville Tire, in addition to Canadian Tire, Walmart and Costco.

BTW: Not saying anything bad about these other places, everyone I spoke to was very pleasant over the phone.

[jdmkidd]

+1

I get my winter tires from them! great service and price. I emailed for a quote and got a number, that number is what I paid.

[mebiuspower]

What car do you drive that rides on 13" rims? Smart car??

[QuestForKnowledge]

What car do you drive that rides on 13" rims? Smart car??

A 2003 Accent. Reliable as heck, fantastic on gas, very easy and affordable to work on/maintain... The perfect commuter car. I expect/hope to keep it running for many years yet.

[mebiuspower]

That's funny because according to RFD all Korean cars are very unreliable. "Japanese cars are the best!"

[whiteflame]

From my experience, SimplyTire beat out Tires23 in terms of pricing just a tad bit. I think from the select few shops around GTA, the lowest price will vary between shops. One shop might carry lower prices for some tires, but more expensive than other tires.

[feidailo]

where is this place?

[hdave]

where is this place?

Mississauga
Pretty far from you

[BDSL]

where is this place?

If you are here on RFD forum long enough, you will know them.
http://tires23.com/
They are also an authorized vendor here.

[kulong]

Did OP ask for a quote with tax included?

When I called for quotes, there are always tax on top of the quote, not all in.

[QuestForKnowledge]

Did OP ask for a quote with tax included?

When I called for quotes, there are always tax on top of the quote, not all in.

When I was calling for quotes, I was asking for all-in, including mounting, balancing and all other fees. I didn't explicity mention tax. And in my experience, tax was never included in a quote. Which is why I was so surprised when I got the bill and the total WITH tax came to the number quoted. In fact, now that I think of it, one of the placed I called actually said, plus tax.

[grego9198]

I've purchased two sets of rims and three sets of tires as well as brake pads/rotors from Tires23. With the exception of the brake rotors everything has always arrived on time. They helped me with choosing the right offset on my G when I couldn't find definitive answers on the web. Sizing was bang on.

Their pricing is in line with US pricing too. I've always been quoted taxes in, but I usually ask just to be safe.

They just up the road from my work so I usually just drop my car off at lunch and pick it up afterwards.

Very friendly staff too.

[bembol]

Billy and Crew are amazing. I've been buying my Mods/Tires since 2003, and later got my family & friends to buy from them too. All are very happy.

[poedua]

Billy and Crew are amazing. I've been buying my Mods/Tires since 2003, and later got my family & friends to buy from them too. All are very happy.

Are both of them the owners ?

[FrostDemon]

I've bought a total of 4 sets of tires from them:

Falken Azenis for an 87 MR2
Dunlop Wintersport 3D for a 2003 IS300
General Tire Altimax HP for a 2003 IS300
Michelin Defender for 2005 Echo Hatch

For most part they are amongts the lower end of the tire prices - I used to think they were the lowest but I have been finding slightly lower prices at Active Green and Ross on a few tires but everytime I try to get AGR to put it writing the final walk-out cost, they seem to stop. Billy on the other hand, always quotes ALL-IN. I hate surprises and I am always leery of places that quote super low and then slam on "this and that". For most part, I don't feel like I am being ripped off at Tires23, they need to make money too - just as long as they aren't making me pay through the nose like the car dealers.

[wilsonlam97]

That's funny because according to RFD all Korean cars are very unreliable. "Japanese cars are the best!"

It's true though!

[wilsonlam97]

What's the equivalent awesome-shop here in Toronto?

[AnotherCanuck]

What's the equivalent awesome-shop here in Toronto?

http://simplytire.com/

[bmedicky]

+1 for Tires23. I got a winter tires + rims package from them last December for $700 flat, including all labour and taxes (16" tires/wheels, BTW). After getting a $100 rebate from Dunlop on top of that, I was a happy man. The guys are nice, knowledgeable, work efficiently and treat you well.

[vn2000]

And any equivalent good shop in York (Richmond Hill/ Markham) areas?

[BeaverLiquor]

And any equivalent good shop in York (Richmond Hill/ Markham) areas?

go for tires www.gofortires.com

i went to simplytire twice, just to check it out as it is closer than tires23 and both times i was't very impressed with my trips there, so i won't be going back.

now i either make the longer drive to tires23 or to go for tires.

[zzz3]

What's the equivalent awesome-shop here in Toronto?

Since you're in the east end, either Exclusive Wheel and Tire (ajax) or Go For Tire (markham).

[TenzoR]

Any suggestion for Ottawa :)

[tsxnation]

I had a so so experience at tires23. Took nearly two hours to get my car back when they said it should be an hour tops.

[poedua]

I had a so so experience at tires23. Took nearly two hours to get my car back when they said it should be an hour tops.

No tire shop - or any shop for that matter - is perfect ...instead, what you want to ensure is that they have a very high ' batting average ' of delivering exceptional customer service.

[yamahar6]

No tire shop - or any shop for that matter - is perfect ...instead, what you want to ensure is that they have a very high ' batting average ' of delivering exceptional customer service.

We're all humans, not every single customer will be happy. I went to these guys years ago when I had a rx7 FD and they were polite, professional and customer oriented. I haven't had the need to go back, plus it's in mississauga and I'm in Markham.

[poedua]

We're all humans, not every single customer will be happy. I went to these guys years ago when I had a rx7 FD and they were polite, professional and customer oriented. I haven't had the need to go back, plus it's in mississauga and I'm in Markham.

Exactly, even that other tire shop that's often discussed / cited on the forum seems to have had their fair share of ' dropping the ball ' with customers as well - as you say, they're all human...not ' perfect '.;)

[AnotherCanuck]

I had a great experience at Tires23.

I bought new summer tires from them in May and had them installed on some wheels I bought from Tire Rack. The tires were Yokohama Avid Envigors and the wheels were just some cheap'ish cast Elbrus I02s (http://www.tirerack.com/wheels/WheelCloseUpServlet?target=wheelCloseUp&wheelFinish=Silver+Machined+w%2FIce+Coating&wheelMake=Elbrus&wheelModel=I02). When I got there, they inspected the wheels with me and pointed out any imperfections before starting work. They treated the wheels just like they would any more expensive set.

I think it was just over an hour from when I sat down to when they called my name.

They also gave me the best price on the tires compared to the other handful of shops I called in the Mississauga/Oakville area (though I can't remember the exact cost now).

My only complaint is the TV in the waiting room wasn't working (no signal) :P Also, they should get a bigger one. No worries though, I pulled up Netflix on my phone.

[Webhead]

If you told me I could get new tires on my car right here in Mississauga CHEAPER than if I went into the States....and in 30 minutes out the door....I would have laughed at you. Boy was I wrong! I was so impressed I wanted to leave a quick review of my own.

Looking for new tires for my 'dying breed' 13" rims was easier than I expected, given not a lot of manufacturers are making many options for tires this small these days. Anyway, after both doing my research online and reading feedback/opinions on RFD, the rave reviews that both Simply Tire and Tires23 were getting made me very curious. So after pricing out ordering online and installing in Buffalo, calling a couple of random tire shops in NY and the GTA and checking out places like Costco and Walmart, I called Tires23. I was surprised when he quoted me $340 all-in. This was only a few dollars more than my cost to do Tirerack and Buffalo install (and that was before I realized tax was already included in the price as well). And 10 minutes from my house! So I set-up the appointment.

My experience -
Price: Even though I was told "all-in" over the phone, I was expecting $340 plus tax or tire disposal fee or eco fee or some other dumb fee. Again, boy was I wrong. It was literally $340 all-in.
Convenience: Over the phone, I was told to budget about an hour. When I got there, I was told they'd be ready in 45 minutes or so. I was back in my car driving away literally 30 minutes from the time I pulled into the parking lot!
Knowledge: Both the guy I talked to on the phone and the guy I talked to while at the shop were obviously very knowledgeable about their products and industry. I felt good about the tires I was buying after chatting with them.
Appearance: Their customer waiting area is really nice. Clean, professional, comfortable, free wi-fi. Not that I spent very much time in it.... :-)

Conclusion: Top notch shop! I've probably only bought new tires maybe 5 or 6 times, but next time I am doing so will likely be at Tires23. I will also be recommending them to others in the area! Before this experience, I was one of those people that would have wondered, "why would anyone buy tires someplace other than Costco?". Now I know.

Thanks to other RFDers who recommended this place! And hopefully my review helps someone else too.

OP, what 13" tires did you buy?