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View Full Version : M305 mouse nano receiver replacement?



JustBob
May 5th, 2012, 07:37 PM
Looks like the nano receiver for my M305 mouse is busted. I tried all USB ports on my laptop and it doesn't even recognize a device as connected (i.e. nothing happens when I plug it in). Tried it on my PC and doesn't work there either. Any idea where to find a replacement and how much it costs? I found some on e-bay but they are the "unifying" types which would not work for my mouse (Model# M-R0012). The Logitech website isn't very helpful:

"If you don't see the Unifying logo on the bottom of your M305 mouse, contact Customer Care for assistance"

http://logitech-en-amr.custhelp.com/app/answers/detail/a_id/12341/section/troubleshoot/crid/428/lt_product_id/6383/tabs/1,3,2,4,5/cl/us,en

Kwirky
May 5th, 2012, 09:26 PM
Apparently "M305's with M/N M-R0012 use receiver P/N 993-000439 OR P/N 993-000438 (http://forums.logitech.com/t5/Mice-and-Pointing-Devices/M305-UNIFYING-RECEIVER-COMPATIBILITY/td-p/577610)" but given that new these are generally under $20 it seems like getting a new mouse might just be easier: http://www.hookbag.ca/product/H3C06I3UJ/

JWL
May 5th, 2012, 10:01 PM
Contact Logitech. They're pretty awesome on service/replacements

dwalker19
May 5th, 2012, 11:22 PM
Contact Logitech. They're pretty awesome on service/replacements

+1

JustBob
May 7th, 2012, 03:08 PM
You guys were right. Called Logitech and they are going to send me a new mouse. That's what I call customer service! :)