PDA

View Full Version : Rogers bill for cancellation



saku
May 9th, 2012, 09:51 PM
My contract expires May 5. I call them a month ago to give a notice to cancel the account. They told me to port the number 4 days before may 6, so that i wont loose the number and wont continue with month to month. I got a confirmation number for that. Then, I receive this

Partial charges
May 02 - May 31 250 Wkday & Unlimited Eve/Wknd 24.19
Name Display 0.00
100MB Data Plan 9.68
Call Display 7.74
Savings: Digital Call Display Credit -7.74
9-1-1 Emergency Access Fee 0.73
9-1-1 Municipal Tax 0.39
System Access Fee 6.73
Regular charges
Ending May 01 Wireless usage 0.80
Other charges and credits
Savings: Monthly Plan Credit -5.00
May 01 Early Cancellation Fee 250 Wkday & Unlimited 100.00
Eve/Wknd

I have marked in my TODO to cancel with Rogers before May 5. Several times I confirmed with them that my contract expires on May 5.

Even if they mark 3 days as early cancellation, it is $20/month to a maximum of $200. Not $100.

I'll give them a call tomorrow.