Canada Post

[kajenius]

I have ordered an item shipped fine from china to vancover took about 3 days was in customs for 1 day. Now i get this "2012/05/27 10:10 VANCOUVER Item was released by Customs and is now with Canada Post for processing". How long is this supposed to take?. Ive talked to canadapost customer service but they seem to be worst then WIND mobile customer care. Any have any idea's, is the item lost?.

[AtticusFinch]

I have ordered an item shipped fine from china to vancover took about 3 days was in customs for 1 day. Now i get this "2012/05/27 10:10 VANCOUVER Item was released by Customs and is now with Canada Post for processing". How long is this supposed to take?. Ive talked to canadapost customer service but they seem to be worst then WIND mobile customer care. Any have any idea's, is the item lost?.

Usually for me about a week/week and a half to southern ontario. For example, my last package cleared customs and was released to canada post on May 23 - it arrived June 1st.

[kajenius]

Usually for me about a week/week and a half to southern ontario. For example, my last package cleared customs and was released to canada post on May 23 - it arrived June 1st.
So for those 7 odd days there was no tracking update?

[Ojam]

So for those 7 odd days there was no tracking update?

Once the package is in CP hands it is downgraded to the slowest shipping method. You paid the shipping company in China, not CP.

[Wingding]

So for those 7 odd days there was no tracking update?

Canada Post does not normally provide any tracking updates while items are in-transit by road or air to the destination city or region.

[Wingding]

Once the package is in CP hands it is downgraded to the slowest shipping method. You paid the shipping company in China, not CP.

That is not true. Canada Post transports a parcel at the same, or closest comparable service level, as the originating postal service. If the shipper in China had paid for postal EMS -- the globally recognized express parcel protocol -- it would be transported within Canada as an Xpresspost parcel, since Xpresspost is our EMS analog. However, most China sellers ship via Registered Mail (because it is cheap.) And in Canada, registered mail is processed llike bottom-rung letters and parcels.

[kajenius]

Than you all for your posts, but at which point should I be worried of a lost package?

[Drew87]

Um it's the weekend, wait until Monday to see if it updates....Most post offices don't operate over the weekend I think...

If you're last update was June 1st - Friday - wait until Monday/Tuesday - the Canada Post could have a list of items ahead of yours that need to be processed first.

[AtticusFinch]

I only get a tracking update the day it's scheduled for delivery most times.

[Drew87]

Um it's the weekend, wait until Monday to see if it updates....Most post offices don't operate over the weekend I think...

If you're last update was June 1st - Friday - wait until Monday/Tuesday - the Canada Post could have a list of items ahead of yours that need to be processed first.

I see that you thanked this post - was I right OP or are you still waiting for an update?

[willdacanucker]

I only get a tracking update the day it's scheduled for delivery most times.

This. Although the past 3 times, I have a scan in at the local delivery facility and then nothing for at least 2 days and then ALWAYS a bloody "walk your arse down 4 blocks to pick up your parcel even though the post office is a half a block away and you were at home all day" parcel pick up slip. Then it shows attempted delivery on the website tracker. :evil: