Payment method for New Appliances

[Summer2003]

I recently put down (10%) deposit using VISA for new appliances for my new kitchen. The sales advised me when they deliver the appliances, the remaining balance will have to either be a certified cheque or cash to the driver. Is there a rule in Ontario or from VISA that I cannot ask them to just charge it to my VISA again? I mean they put the deposit through over the phone( I wasnt at the store)

[Busybuyer888]

Is this a large/reputatble store? Or a small store?

If it is a large store, I just pay for 100% of the purchase then have it delivered.

If it is a small store ... that is the price for some savings ... their margin is too small to deal with hassle of bad credit card or fraud. (Small stores generally like to deal with cash.)

Credit card is not same as cash ... you can dispute a credit card transaction, the credit card can be a bad/fraudulent card.

And yes ... to Visa/MC there is a HUGE difference between a customer presenting the CC at the store vs. getting a CC number over the phone/Internet.

[sillysimms]

I've always paid for my appliances 100% with a credit card. There is a charge to retailers for processing credit cards (a percentage of the sale) and the retailer you are dealing with probably doesn't want to pay that fee for more than 10% of the sale.

So, it is a rule from the retailer you are dealing with - not VISA (they'd be happy to have the full purchase put on the card).

As for there being a huge difference to Visa for a card not present transaction - the difference is that if there is fraud, it will almost always be charged back to the retailer in those cases (not to the credit card company in card not present transactions).

My guess is that this retailer doesn't want to pay the processing fees for the whole purchase price (just like when you buy a car, they'll only allow a certain amount to be charged to a credit card because of this as well).

[GapBoyPCS]

I can't think of any other reasons than what people have already suggested. I would be concerned about cash straight to the delivery person only because there are some bad employees who could say you never gave them the cash and there begins another headache.

The places I shopped wanted between 10% and 25% of the total cost, and then the remaining upon delivery (I'm buying the "big 5 appliances" - range, fridge, dishwasher, washer, and dryer). These were "small" or local ones, but they are reputable and will take credit cards as a payment method. For a big box or bigger store, one could apply for store credit, and have more flexible terms on it. In the end, I just paid for it in full.

[woof]

I've always just paid for the appliances in full with a credit card at time of order. There's just no reason to be in the situation of trying to pay the delivery guys. The credit card company protects you if say the store suddenly goes bankrupt and doesn't make delivery. You'd do a chargeback and get your money back.

You would not pay for this kind of purchase with a debit card because then you would have no protection.

[Toukolou]

Depends how much you're spending. If you're purchasing $20k worth of appliances, that translates to a $500 charge to the store for a credit card transaction (2.5% levy on the retailer). They probably would like to avoid that. Even $10k would cost them $250.

Tell them no problem, if they agree to take $xx off the final purchase price, maybe split the savings with them (or throw in delivery or something).

[Keigotw]

I recently put down (10%) deposit using VISA for new appliances for my new kitchen. The sales advised me when they deliver the appliances, the remaining balance will have to either be a certified cheque or cash to the driver. Is there a rule in Ontario or from VISA that I cannot ask them to just charge it to my VISA again? I mean they put the deposit through over the phone( I wasnt at the store)

If your Visa give you extra year warranty, I would have them put all on Visa

[coolspot]

I recently put down (10%) deposit using VISA for new appliances for my new kitchen. The sales advised me when they deliver the appliances, the remaining balance will have to either be a certified cheque or cash to the driver. Is there a rule in Ontario or from VISA that I cannot ask them to just charge it to my VISA again? I mean they put the deposit through over the phone( I wasnt at the store)

I had to pay certified cheque for my appliances as well, I bought from Morley's Appliance in Woodbridge.

Visa charges a hefty fee, and I'm sure you got a good price for your appliances?

If you want to pay with CC only, then you'll have to shop at Futureshop, Brick, etc.

[Summer2003]

I bought at Tasco. It would be over$15k for the balance. May I ask if I pay by certified cheque or debit? Would it reduce the protection I get from a warranty perspective ?

[Summer2003]

I bought all subzero / wolf so it's fixed price.. No room for negotiotio (I was told)

[Toukolou]

No.

[Toukolou]

I bought all subzero / wolf so it's fixed price.. No room for negotiotio (I was told)

In that case tell them you'll pay by VISA/MC/AMEX or they can blow.

[gman]

I bought at Tasco. It would be over$15k for the balance. May I ask if I pay by certified cheque or debit? Would it reduce the protection I get from a warranty perspective ?

You don't get the credit card extra warranty if you don't pay the whole thing using the same credit card.

[Busybuyer888]

Tasco is a well known appliance retailer in Toronto. Very reputable.

I think, if OP was willing to pay for the entire amount with Visa/MC at the store, there would not be a problem.

It is that Tasco's drivers cannot accept Visa/MC for the outstanding balance, when they deliver the appliances.