View Full Version : Computer unable to get internet access
Jun 13th, 2012, 01:23 PM
Ok so I have a machine here that has a dedicated card and an onboard NIC. Neither of those two can obtain an IP address while every other machine connected is capable of doing so (so can my phone through wireless). Worked fine before I installed the antivirus (removed trend micro and installed MSE).
The RPC service is running so that isn't the issue. Tried different cables and another dedicated NIC but nothing. This is a windows XP based machine.
EDIT: Forgot to mention IP config commands didn't work.
Jun 13th, 2012, 01:48 PM
First off make sure both NICs (or whichever one the cable is plugged into) are set to obtain an ip address rather than a default static ip address. Next thing is force it to obtain an ip address by opening a command prompt and issuing the command "ipconfig /renew" (without the quotes)
Jun 13th, 2012, 01:57 PM
Already tried that and it didn't work.
Jun 13th, 2012, 02:01 PM
Remove MSE since you said it worked before that. Or do system restore back to that point. Other options include trying safe mode with networking support. Are the NICs showing fine in device manager? Anything in eventlog?
Jun 13th, 2012, 02:06 PM
Have you tried disabling and re-enabling the NICs on the computer? What you could also try doing is deleting the NICs in Device manager and refind them and see if that fixes it.
If you go do ipconfig /all do you get a 169.254 addy?
Jun 13th, 2012, 03:01 PM
Found the solution. Turns out it works fine with static IP so the DHCP client was the issue on the local machine.
DHCP error 1068 got me this solution which works properly:
Don't know how it changed.
And for those who suggested solutions thank you but to answer your question if someone else reads this thread and needs more info:
Safe brought the same result (also a previous attempt
removing mse didn't work and system restore had been disabled on this machine (thought of that idea but was prevented from doing so)
ipconfig /all brought 0.0.0.0 ip address for everything
reenabling the NIC didn't do the job
Thanks to those who made suggestions.
Jun 13th, 2012, 03:27 PM
Did you limit your router to a very small DHCP scope, which are now all taken up by your ATA, phone, laptop, etc?
EDIT: NVM, didn't read the link.