Rogers Internet Overage Fee Increasing from $50 to $100

[chaos1105]

FYI, the max Rogers internet overage fee is increasing from $50 to $100:

"To protect you from unexpected high charges, we currently cap the maximum monthly amount you can be charged for additional internet usage at $50 in addition to your Hi-Speed Internet plan's monthly service fee, modem rental fee (if applicable) and taxes. Effective August 16, 2012 this monthly limit will be increased to $100 in addition to your plan's monthly service fee, modem rental fee (if applicable) and taxes. If you exceed the monthly usage allowance included in your Hi-Speed Internet plan you will begin to see charges up to the new limit beginning on your first invoice on or after September 16, 2012. All other aspects of your Rogers service(s) will remain the same. Remember, you can track your internet usage online by signing into My Rogers at rogers.com/myinternetusage. For more information or questions please contact us in any of the ways listed on page 2 of this invoice. Thank you."

It's insane that Rogers can just double this fee. It's pure gouging. For all those still stuck on Rogers, there are many unlimited cable internet providers such as Teksavvy (most popular), 3Web, Acanac, and Start Communications.

I've been enjoying my unlimited Teksavvy 28/1 for $61.95 for years. They also just finished upgrading all their POIs, so sign ups are open in all areas again for anyone who is interested.

[mcg]

Ouch, thats horrible.

My experience with TSI Cable has been less than spectacular though. Was on the McNicoll POI, great speeds, then crap. Upgrades applied, good speeds for like a few days then crap again.

It's just gonna keep going that way, I could never get consistence service. Maybe it's different now? Not willing to take the chance though.

[xalex0]

repost
http://forums.redflagdeals.com/rogers-eff-customers-even-more-august-1198475/

[chaos1105]

Ouch, thats horrible.

My experience with TSI Cable has been less than spectacular though. Was on the McNicoll POI, great speeds, then crap. Upgrades applied, good speeds for like a few days then crap again.

It's just gonna keep going that way, I could never get consistence service. Maybe it's different now? Not willing to take the chance though.

They just added 3 Gbps during this round of upgrades to McNicoll, so this gives them a lot more room to grow, for a total of 6 Gbps on that one POI alone! Everything I've read indicates the speed issues have been resolved, especially if you're using a docsis 3 modem.

[mcg]

Hm. Then I might consider them, but I am leaning more towards Distributel after my promo with Bell ends in Sept. Lower installation fees :P

But TSI does have the major plus of customer service.

[chaos1105]

Hm. Then I might consider them, but I am leaning more towards Distributel after my promo with Bell ends in Sept. Lower installation fees :P

But TSI does have the major plus of customer service.

If you're worried about speed I'd stay away from Distributel. They share the same network with 3Web and Acanac and are regularly plagued with network issues (based on what I've read).

These are my results with Teksavvy:

http://www.speedtest.net/result/2050720666.png (http://www.speedtest.net)

[zz000ter]

Everyone HATES Rogers

They want to protect their content business

[duckdown]

Ugh... It never ends with these jack asses.

Rogers is the absolute scum of the earth, I can't stand them

[Blackmajik]

Stuck with Rogers for over 3 years and even though downtime has been to a minimal and when it does, they are always on the ball to get things fixed. But with this overage of $100, I absolutely draw the line there. If they wanted to increase the fees, absolutely do so but don't double it at one shot. I wasn't surprised and did anticipate an increase sometime sooner or later but never thought it would be doubled to that of the current rate. I was thinking of getting TSI for quite some time and almost did a few months ago but this will definitely what will tip the scale.

[mcg]

To me, I don't really give a damn about what they do with their overage fee cap. When I'm looking for internet service, I purchase the plan with the bandwidth I need and stick within it.

I only have problems if the RATE per GB overage increases, vs. the cap. I feel only the users who deliberately go over the cap should make a case, since they are the ones getting shafted.

For the rest of the majority out there who stay within the GB limit, it technically isn't a big deal. Just a ***** move by Rogers.

[malbrax]

I'm not sure why this is a big deal to most, If you are getting to $50 overage fee you either have a lot of money if not should be considering switching to another provider. It's good Rogers is punishing people for going over the limit, Makes providers like Teksavvy/Distributel more attractive.

[dillanski]

I was on Rogers Express for about 10 years, and two days ago I dropped them and switched to Bell Fibe 25/10. I'm lucky that I could get the full 10mbps upload speed. It's amazing! It's TWENTY TIMES FASTER than Rogers lol...I am so happy with how everything went. Bell has changed a lot! I used to hate them with a passion, but everything went perfectly smooth. The Bell tech (Greg) that installed my service and modem was amazing. I dropped my Rogers Surfboard modem off at the Rogers store yesterday. They dinged me an extra $15 for something but I didn't care. They can take their incessant rate hikes and antiquated technology and stick it where the sun don't shine. Rogers sucks, and mostly because their technology is inferior. Try surfing with 25/10 speeds. Pingtest.net reports 2ms to 4ms ping times...it's so much more responsive than Rogers clicking around the web. Unbelievable. Can't believe I've been missing this for so long. Rogers was 20ms to 35ms whenever I tested with Pingtest.net. And uploading photos at 0.5/mbps is insane compared to Bell's 10/mbps. And now I have 125GB per month usage instead of the lame 60GB Rogers was giving me, and everything for only $64/mth (Rogers was charging me $54...so for a lousy $10 extra bucks I get over double the usage and waaaay faster Internet...plus I think extra blocks of usages can be purchased separately for a reasonable price but I'm not sure yet).

Rogers customers are the new AOL customers ;) Once word gets out about Bell Fibe it's going to put so much pressure on all the other providers, mark my words. Pretty hard to compete with this level of service.

[JAC]

:arrowu:

LOL. A new Bell shill!


Once word gets out about Bell Fibe it's going to put so much pressure on all the other providers, mark my words. Pretty hard to compete with this level of service.

What, that for the most part, Bell's Fibe service is bollocks FTTN rather than FTTH? Is that the word you mean?

[mysticalinfluence]

I was on Rogers Express for about 10 years, and two days ago I dropped them and switched to Bell Fibe 25/10. I'm lucky that I could get the full 10mbps upload speed. It's amazing! It's TWENTY TIMES FASTER than Rogers lol...I am so happy with how everything went.

This like going from being kicked in the nuts to the face. Bhell Fib is worst then Robbers cable no one in their right mind is going sign with these crooks when the independent ISPs are cheaper with higher caps.

[xalex0]

LOL. A new Bell shill!
Somebody should tell him about the TSI.

[dillanski]

I have no idea what FTTN is, all I'm saying is my new Bell Fibe connection is a million times better than my old Rogers Express connection. I use the Internet every single day and have for years, so I can see the difference clearly. It's not even a contest between the two. I upload a lot of photos to Photoshelter and it took forever on Rogers. On Bell it makes me smile it's so fast. 10.0 megabits per second compared to 0.5 megabits per second! 20x faster, almost the same price. Good deal for me.

[dillanski]

Hey Jac, I'm a photographer not a Bell shill as you so eloquently assume. I simply believe in giving credit where credit is due, and Bell deserves credit for providing such a good service at a reasonable price. No modem rental charges. No 'DryLoop' charge (I have Vonage). Plenty of usage. Very fast speeds (especially uploads! wow). Hooked up and working perfect just 2 days after I called to order. From the friendly, casual-talking lady who took my order to the professional, friendly & knowledgeable tech who installed and tested everything for me, I'm very impressed with the whole thing. Bell has changed a lot since I last used them over 15 years ago.

When I started an online chat with Rogers asking why my account only gives me 60GB usage when their website says Express is 80GB, the guy (Wayne) told me I needed a new modem to get the 80GB, which is nothing more than a scam to squeeze a few extra bucks per month out of me, in my opinion. I asked why on Earth a new modem is required to increase my usage...I'm not asking for faster speeds, just usage. He said the old Surfboard modem can't do 80GB per month lol...so I asked if I could purchase extra usage blocks separately and he said yes, so I said 'then clearly this modem can handle 80GB per month!". Caught him in a bald-faced lie. He disconnected from our chat without saying goodbye or asking if I was finished, and I wasn't snarky with him whatsoever (I believe in being professional at all times no matter what is going on). That's when I learned Rogers didn't appreciate my business. The nice letter about doubling over use charge from $50 to $100 didn't help me stick around, nor did the recent price hike of the Express plan. They just keep squeezing and squeezing and, in my opinion, only suckers will continue to pay it. With this Bell Fibe 25/10 service for $63 per month I feel like I'm getting very good value. Just my opinion. The way you responded to me I'd say you're a kid, or an immature 20-something. Whatever the case...GROW UP, SPORT.

[mcg]

Somebody should tell him about the TSI.

TSI is just as bad as anyone else if you get a congested POI.

At least for cable, their DSL service should be fine.

Bell isn't all that bad, just their caps are stupid, not as bad as Rogers though. If you're on their 50% promo no contract for Fibe 25 which I am on right now, it's the best deal on the market. Depends on your usage again, of course. If you use more than 135GB (my cap) - then TPIP is the way to go.

[acemobile]

I'm with Teksavvy and they're great...sometimes.

When they're up, the speeds are great (for me). Always getting 35ish Mbps down and 1ish Mbps up.

They're constantly going down with DHCP issues. Since November they've gone down 3 times. In November it was down for almost 1 month.

[JAC]

Hey Jac, I'm a photographer not a Bell shill as you so eloquently assume. I simply believe in giving credit where credit is due, and Bell deserves credit for providing such a good service at a reasonable price. No modem rental charges. No 'DryLoop' charge (I have Vonage). Plenty of usage. Very fast speeds (especially uploads! wow). Hooked up and working perfect just 2 days after I called to order. From the friendly, casual-talking lady who took my order to the professional, friendly & knowledgeable tech who installed and tested everything for me, I'm very impressed with the whole thing. Bell has changed a lot since I last used them over 15 years ago.


Bell's 'Fibe' service is mostly Fibre to the Node or Fibre to the Cabinet instead of Fibre to the Home, unless you live in very limited metropolitan areas. The whole 'Fibe' nonsense is an attempt to con people into believing they're actually getting fibre optic when they're really not, and never will. Your Fibe 25 package is just VDSL2, and is probably the fastest you're ever going to get with Bell.

Now sure, 10Mbps up is impressive, if you have a need for it, and if you actually get that. Without a speedtest image to prove it, I rather doubt you're achieving your top speeds. Copper still suffers the same distance/speed limitations it always did.

Now, in terms of cost, you're still getting screwed. You pay $64 a month for 120GB bandwidth. Teksavvy offers a 25Mb/7Mb DSL package with 300GB for $53, and unlimited for $78. No contest.

I can't get DSL in my location and I can't get Teksavvy cable yet, so I have the Rogers 75/2 package with 250GB. I have a 70% discount, so it costs me ~$30 a month. Oh, and Rogers is in the process of increasing their upstream to match Bell's, so pretty soon I'll have 75/10.



When I started an online chat with Rogers asking why my account only gives me 60GB usage when their website says Express is 80GB, the guy (Wayne) told me I needed a new modem to get the 80GB, which is nothing more than a scam to squeeze a few extra bucks per month out of me, in my opinion. I asked why on Earth a new modem is required to increase my usage...I'm not asking for faster speeds, just usage. He said the old Surfboard modem can't do 80GB per month lol...so I asked if I could purchase extra usage blocks separately and he said yes, so I said 'then clearly this modem can handle 80GB per month!". Caught him in a bald-faced lie. He disconnected from our chat without saying goodbye or asking if I was finished, and I wasn't snarky with him whatsoever (I believe in being professional at all times no matter what is going on). That's when I learned Rogers didn't appreciate my business. The nice letter about doubling over use charge from $50 to $100 didn't help me stick around, nor did the recent price hike of the Express plan. They just keep squeezing and squeezing and, in my opinion, only suckers will continue to pay it.
Nobody here will claim that Rogers is anything other than a bunch of gouging bastards. And they are trying really hard to force everyone over to their new DOCSIS3 modems, because they support channel bonding and IPV6, where your old Motorola doesn't.


With this Bell Fibe 25/10 service for $63 per month I feel like I'm getting very good value. Just my opinion. The way you responded to me I'd say you're a kid, or an immature 20-something. Whatever the case...GROW UP, SPORT.

But you're not getting good value, and if you had done a modicum of research, you'd already know this. And I'm sorry if I hurt your internet feelings, but if you can't take criticism, perhaps you should go back to AOL.

Now, you may be an actual new Bell customer, in which case you haven't yet encountered their horrific customer service and perpetual billing errors. But you will, and soon. And when you've had enough, someone here will advise you on how to transition to Teksavvy or another independant ISP with a lot less suck.

Your posts, however, make you sound like a shill. If that is the case, you might as well leave now and try your marketing experiment somewhere else. RFD is filled with the savviest consumers and brightest tech geeks of any Canadian forum, and we know when someone is blowing smoke up our arses.

[xalex0]

TSI is just as bad as anyone else if you get a congested POI. Look at their caps.

[dillanski]

http://speedtest.net/result/2052690656.png

Cynical nerds with very high opinions of themselves. That's what you are. But you're dead wrong this time, I'm sorry to say.

[mcg]

Look at their caps.

300GB? Good when speeds are decent, which I hope is the case now on Cable.

Last year, I was on the McNicoll POI and I quit TSI after 2 months, lol. It was pretty bad. Someone pointed out they have done major upgrades to the POI, so I hope I can sign up again soon as my promo is ending.

[dillanski]

"Your Fibe 25 package is just VDSL2, and is probably the fastest you're ever going to get with Bell. "

Wrong again, sport. You simply don't know as much as you think you do (as as much as you'd like others to believe. Or both.).

The tech that came to my house did a test of the line with his special software and lenovo notebook (while talking to someone on the phone at the same time) and he said my line is capable of 85mbps but that for whatever reason Bell won't release it at this time (he said it's either marketing or something to do with the upcoming Fibe TV service, but he wasn't sure). When I checked my address on the Bell website it said I could go as high as Fibe 25, but the tech tested my line up to 85mbps, so there must be a reason they're not selling the faster speeds in Oshawa at this time. I don't care...25 is plenty fast enough for me. I'm more concerned with Rogers terrible .5 upload for $50+ per month. Now I have really fast uploads and the entire web surfing experience is much smoother and more responsive. Later.

[dillanski]

"Teksavvy offers a 25Mb/7Mb DSL package with 300GB for $53,"

YOU'RE the one who sounds like a shill...for Teksavvy lol. You aren't forthcoming, which is dishonest in my books. Teksavvy does not offer *me* 25/7 DSL for $53. I just looked it up on their website...

Teksavvy DSL 25/7 is $53/mth + $8/mth (modem) + $10/mth (dryloop) + $95/activation...that's $71 per month! Are you on glue? It's actually more than I pay, not less. Plus it's 30% slower than my Bell Fibe. Plus I didn't have to dish out $95 to activate it (bell charged me less than half that amount). Plus I don't have to pay $25 if I want to change my speed. Bell lets me change once per month for free.

Some people might think you're working for Teksavvy. But not me. Methinks you're just an insecure nerd overcompensating for some personal shortcomings by projecting your vast, unwavering knowledge in Internet Service Providers in a public forum ;)

[AudiDude]

"Your Fibe 25 package is just VDSL2, and is probably the fastest you're ever going to get with Bell. "

Wrong again, sport. You simply don't know as much as you think you do (as as much as you'd like others to believe. Or both.).

The tech that came to my house did a test of the line with his special software and lenovo notebook (while talking to someone on the phone at the same time) and he said my line is capable of 85mbps but that for whatever reason Bell won't release it at this time (he said it's either marketing or something to do with the upcoming Fibe TV service, but he wasn't sure). When I checked my address on the Bell website it said I could go as high as Fibe 25, but the tech tested my line up to 85mbps, so there must be a reason they're not selling the faster speeds in Oshawa at this time. I don't care...25 is plenty fast enough for me. I'm more concerned with Rogers terrible .5 upload for $50+ per month. Now I have really fast uploads and the entire web surfing experience is much smoother and more responsive. Later.

Before you get too excited lets review a few things. First of all Bell released fibre service a long time ago and people didn't react to it (most certainly not the way you did) so they rebranded it "Fibe".

http://www.bce.ca/news-and-media/releases/show/bell-canada-launches-fibre-optic-internet-service-for-consumers

Fibe is nothing but branding. If you are right and JAC is wrong then why would your "line" be capable of only 85 meg when Bell sells 175/175 on their true fibre network. I think you are on copper.

Here is proof from Bell's own page:

http://www.bell.ca/Bell_Internet/Promotions/Fibe-Internet

Your SB 5101 modem had a max capability of 38/27, it just isn't configured that way. Upgrades are being done to increase the uploads right now. A fully channel bonded D3 cable modem currently has a maximum speed of 152/108 or 304/108 depending on what modem you have. You can be happy with your Bell service, but by no means is it untouchable or trend setting. All you can compare is pricing and performance, but preaching Bell's technology as being superior and "mark my words" is a little over the top for a service that won't be available on the majority of the network.

So it appears your package is just VDSL2 bonded which is of course a distance limited technology. So someone a kilometre away will not achieve the same speeds, they will get more or less. That is why preaching the service as the best is ill advised. You may inadvertently get a friend to get the service and they might not get the same performance. That is the flaw of DSL."

While I am happy that you are happy, calling Rogers AOL is unwarranted. They aren't limited by their network and their network is not maxed out, Express with a D3 modem is faster than Express without it and less susceptible to interference. If you run too many DSL services in a bundled cable (lets say everybody on the street had it) you would get slower speeds from interference called NEXT, FEXT and PSNEXT. Fibre is the only way for DSL to beat cable, but it isn't cheap. Retrofitting existing neighbourhoods isn't cheap. So don't expect Bell to convert existing neighbourhoods to fibre, which means the footprint for true Fibe will make up such a tiny percentage of their data capable network, it would be very much impossible to say that it will be pretty hard to compete with Bell's level of service.

[xalex0]

Before you get too excited lets review a few things. First of all Bell released fibre service a long time ago and people didn't react to it (most certainly not the way you did) so they rebranded it "Fibe".They called it "Fibe", because it would be false advertising otherwise.

[Smoky1818]

lol someone backing up bell thats really funny.
look companies like bell and rogers the robbers need to get bankrupt period.
all they done is making lots of money while making our internet slowest than other countries.
Fiber technology has been out for long time now and we still dont have it sadly.....
only place u can get it is in downtown condo called city place i heard and even that fiber is shared by the each floor of the building and that is the fastest internet in cananda even with that because its actully real fiber that handles 100mb not bells crappy ***** scam fiber wanna be FIBE that crap like u seen on the post above me is copper ok that bell build god knows it was 30 years ago i'm guessing.
bottom line is copper connect is not fiber ok do your studies and if your happy getting ripped off from bell that thats fine but i can garantee u 99%of people thats here in this post hates bell and rogers.

[wilsonlam97]

Beforeabout get too excited lets review a few things. First of all Bell released fibre service a long time ago and people didn't react to it (most certainly not the way you did) so they rebranded it "Fibe".

http://www.bce.ca/news-and-media/releases/show/bell-canada-launches-fibre-optic-internet-service-for-consumers

Fibe is nothing but branding. If you are right and JAC is wrong then why would your "line" be capable of only 85 meg when Bell sells 175/175 on their true fibre network. I think you are on copper.

Here is proof from Bell's own page:

http://www.bell.ca/Bell_Internet/Promotions/Fibe-Internet

Your SB 5101 modem had a max capability of 38/27, it just isn't configured that way. Upgrades are being done to increase the uploads right now. A fully channel bonded D3 cable modem currently has a maximum speed of 152/108 or 304/108 depending on what modem you have. You can be happy with your Bell service, but by no means is it untouchable or trend setting. All you can compare is pricing and performance, but preaching Bell's technology as being superior and "mark my words" is a little over the top for a service that won't be available on the majority of the network.

So it appears your package is just VDSL2 bonded which is of course a distance limited technology. So someone a kilometre away will not achieve the same speeds, they will get more or less. That is why preaching the service as the best is ill advised. You may inadvertently get a friend to get the service and they might not get the same performance. That is the flaw of DSL."

While I am happy that you are happy, calling Rogers AOL is unwarranted. They aren't limited by their network and their network is not maxed out, Express with a D3 modem is faster than Express without it and less susceptible to interference. If you run too many DSL services in a bundled cable (lets say everybody on the street had it) you would get slower speeds from interference called NEXT, FEXT and PSNEXT. Fibre is the only way for DSL to beat cable, but it isn't cheap. Retrofitting existing neighbourhoods isn't cheap. So don't expect Bell to convert existing neighbourhoods to fibre, which means the footprint for true Fibe will make up such a tiny percentage of their data capable network, it would be very much impossible to say that it will be pretty hard to compete with Bell's level of service.

They've only been a bit better about advertising Bhell fibe lately because the government sued them.

10 million isn't enough IMO.

http://www.cbc.ca/news/business/story/2010/12/20/do-not-call-fine.html

[edgedamage]

"Teksavvy offers a 25Mb/7Mb DSL package with 300GB for $53,"

YOU'RE the one who sounds like a shill...for Teksavvy lol. You aren't forthcoming, which is dishonest in my books. Teksavvy does not offer *me* 25/7 DSL for $53. I just looked it up on their website...

Teksavvy DSL 25/7 is $53/mth + $8/mth (modem) + $10/mth (dryloop) + $95/activation...that's $71 per month! Are you on glue? It's actually more than I pay, not less. Plus it's 30% slower than my Bell Fibe. Plus I didn't have to dish out $95 to activate it (bell charged me less than half that amount). Plus I don't have to pay $25 if I want to change my speed. Bell lets me change once per month for free.

Some people might think you're working for Teksavvy. But not me. Methinks you're just an insecure nerd overcompensating for some personal shortcomings by projecting your vast, unwavering knowledge in Internet Service Providers in a public forum ;)

Let me wrap my head around this, you say you are not a shill. You only have 6 posts in this forum and they are all about teabagging bell.

[ichpen]

"Teksavvy offers a 25Mb/7Mb DSL package with 300GB for $53,"

YOU'RE the one who sounds like a shill...for Teksavvy lol. You aren't forthcoming, which is dishonest in my books. Teksavvy does not offer *me* 25/7 DSL for $53. I just looked it up on their website...

Teksavvy DSL 25/7 is $53/mth + $8/mth (modem) + $10/mth (dryloop) + $95/activation...that's $71 per month! Are you on glue? It's actually more than I pay, not less. Plus it's 30% slower than my Bell Fibe. Plus I didn't have to dish out $95 to activate it (bell charged me less than half that amount). Plus I don't have to pay $25 if I want to change my speed. Bell lets me change once per month for free.

Some people might think you're working for Teksavvy. But not me. Methinks you're just an insecure nerd overcompensating for some personal shortcomings by projecting your vast, unwavering knowledge in Internet Service Providers in a public forum ;)

Slow down there matey with the prices. Now tell me, in your price comparison did you factor in Bell TV which you have to pay for (hint a lot more than dryloop) with fibe? Do you watch TV while your surf? Notice anything?

Your upload speeds don't make the internet run all magical. They only make your uploads quicker. Nothing to do with your ping.

[JAC]

"Teksavvy offers a 25Mb/7Mb DSL package with 300GB for $53,"
YOU'RE the one who sounds like a shill...for Teksavvy lol. You aren't forthcoming, which is dishonest in my books. Teksavvy does not offer *me* 25/7 DSL for $53. I just looked it up on their website...
Teksavvy DSL 25/7 is $53/mth + $8/mth (modem) + $10/mth (dryloop) + $95/activation...that's $71 per month! Are you on glue? It's actually more than I pay, not less. Plus it's 30% slower than my Bell Fibe. Plus I didn't have to dish out $95 to activate it (bell charged me less than half that amount). Plus I don't have to pay $25 if I want to change my speed. Bell lets me change once per month for free.
Some people might think you're working for Teksavvy. But not me. Methinks you're just an insecure nerd overcompensating for some personal shortcomings by projecting your vast, unwavering knowledge in Internet Service Providers in a public forum ;)

Sounds like our shill is getting testy. What's the matter, sonny? Is your manager breathing down your neck? Losing your professionalism? Going to have to go back on the phones if you can't cut it in marketing?

But you're right, I forgot about the dry-loop charge. My bad. Nevertheless, you're still paying too much for 120GB. And stop trying to sell us the upstream speeds; nobody cares.

edit: Oh, and post a Speedtest result, or STFU.

[Ironsmack]

edit: Oh, and post a Speedtest result, or STFU.


Actually he did...


http://speedtest.net/result/2052690656.png

Cynical nerds with very high opinions of themselves. That's what you are. But you're dead wrong this time, I'm sorry to say.

[zonetbh]

"Teksavvy offers a 25Mb/7Mb DSL package with 300GB for $53,"

YOU'RE the one who sounds like a shill...for Teksavvy lol. You aren't forthcoming, which is dishonest in my books. Teksavvy does not offer *me* 25/7 DSL for $53. I just looked it up on their website...

Teksavvy DSL 25/7 is $53/mth + $8/mth (modem) + $10/mth (dryloop) + $95/activation...that's $71 per month! Are you on glue? It's actually more than I pay, not less. Plus it's 30% slower than my Bell Fibe. Plus I didn't have to dish out $95 to activate it (bell charged me less than half that amount). Plus I don't have to pay $25 if I want to change my speed. Bell lets me change once per month for free.

Some people might think you're working for Teksavvy. But not me. Methinks you're just an insecure nerd overcompensating for some personal shortcomings by projecting your vast, unwavering knowledge in Internet Service Providers in a public forum ;)

You call people nerds and insecure a lot for someone who comes off like an insecure nerd themselves.

[dillanski]

Bell's 'Fibe' service is mostly Fibre to the Node or Fibre to the Cabinet instead of Fibre to the Home, unless you live in very limited metropolitan areas. The whole 'Fibe' nonsense is an attempt to con people into believing they're actually getting fibre optic when they're really not, and never will. Your Fibe 25 package is just VDSL2, and is probably the fastest you're ever going to get with Bell.

Now sure, 10Mbps up is impressive, if you have a need for it, and if you actually get that. Without a speedtest image to prove it, I rather doubt you're achieving your top speeds. Copper still suffers the same distance/speed limitations it always did.

Now, in terms of cost, you're still getting screwed. You pay $64 a month for 120GB bandwidth. Teksavvy offers a 25Mb/7Mb DSL package with 300GB for $53, and unlimited for $78. No contest.

I can't get DSL in my location and I can't get Teksavvy cable yet, so I have the Rogers 75/2 package with 250GB. I have a 70% discount, so it costs me ~$30 a month. Oh, and Rogers is in the process of increasing their upstream to match Bell's, so pretty soon I'll have 75/10.



Nobody here will claim that Rogers is anything other than a bunch of gouging bastards. And they are trying really hard to force everyone over to their new DOCSIS3 modems, because they support channel bonding and IPV6, where your old Motorola doesn't.



But you're not getting good value, and if you had done a modicum of research, you'd already know this. And I'm sorry if I hurt your internet feelings, but if you can't take criticism, perhaps you should go back to AOL.

Now, you may be an actual new Bell customer, in which case you haven't yet encountered their horrific customer service and perpetual billing errors. But you will, and soon. And when you've had enough, someone here will advise you on how to transition to Teksavvy or another independant ISP with a lot less suck.

Your posts, however, make you sound like a shill. If that is the case, you might as well leave now and try your marketing experiment somewhere else. RFD is filled with the savviest consumers and brightest tech geeks of any Canadian forum, and we know when someone is blowing smoke up our arses.

===============================

So, JAC. I'm waiting for an explanation! Why did you compare my new Fibe service with Teksavvy's DSL at $53, when Teksavvy is much more expensive and slower than my Fibe??? It's 'no contest' alright, but in Bell's favor. The irony kills me, and your arrogant ignorance is well amusing. How can one of Canada's "savviest consumers" and self-proclaimed "Deal Guru" (snicker) make such a big mistake? Waiting for your response... ************************************************** **********

edgedamage, I already stated quite clearly that I'm a photographer. You doubt my Fibe speed claim, but then I proved it (unfortunately JAC can't keep up, but I won't tell him to shut up of course). You doubt I'm just a regular guy who likes his new Bell Fibe service, but I'm not going to prove it. If I revealed who I was I might burn a bridge with Rogers, and I don't like burning bridges. Perhaps one day Rogers won't suck and I'll want to go back to them. I tried Teksavvy about a year ago but they screwed up so badly and I ended up having to send my new, unused modem back then I had to jump hoops to get a credit on the modem I bought (they claimed they never received it but I shipped XpressPost and paid for a signature, so they had to credit me...thank gawd I paid for that signature capture). Terrible experience with Teksavvy. Getting hooked up with Bell was smooth as can be.

ichpen, I don't have Bell TV I have Shaw Direct Satellite. Hello McFly?

My bottom line: Bell Fibe rocks, in my opinion. Rogers Internet totally sucks, in my opinion. Rogers is way over-priced. Rogers wouldn't be so bad if it were about 70% less expensive that in currently is. Coaxial Cable was designed for one-way communication. Telephone lines were designed for two-way communication. This is why cable Internet in 2012 is so severely limited in upload speed, and why we pay $100+ per month for this 'privilege'. I'm getting 10Mbps upload for only $63 per month, and I'm currently getting it for half that price for 6 months. Wicked deal for me! And JAC, you may not care about upload speeds but I certainly do. Anybody who actually CREATES anything (as opposed to simply consuming others' creations) cares, too. Create something on your computer. Like a video. Or a photograph. Or a 3d-model. Or do video chat. Or whatever...faster is better and you know it (but you won't admit it because you can't get it yourself, apparently).


With respect to Rogers not being inferior, I found this post interesting, which I found on the Rogers forum (of all places):

Problem is two fold dkos1127:

1) Upstream power levels for most customers on 'edges' of service need to be improved (i.e. decreased) so they have stable service. This means removing as many in-line amplifiers and splitters as possible. All that stuff does is consume extra power and create problems. By building nodes closer we lessen cable length, therefore have less houses to reach, less signal loss due to splitters and no amplifiers are necessary. Also the closer you build the easier the future upgrade path is for FTTH.

2) Node capacity. In an 8x4 setup you are sharing 304/108Mbps with x homes. It could be 400 homes, 2000, or 30. It all depends how much the provider wants to oversell.

We know exactly what channels Rogers uses for their 8x4 304/108Mbps setup, at least in Ontario:
Downstream (MHz): 591, 597, 603, 609, 615, 621, 633, 639
Upstream (MHz): 22.1, 25.3, 31.3, 38.6

By turning off analog TV, Rogers will simply have the choice to use some of those channels for internet in the future. They cannot in the short-term because there is no hardware on the market worth buying to take advantage of this new "free bandwidth". The 24x8 960/216Mbps Puma6 chipset announced recently is only being trialed in South Korea later this year.

For a 24x8 setup, Rogers needs to allocate another 16 downstream channels to the existing 8 for 24 total. These 24 downstream channels could then be used in two ways. Either in 1 24 channel set to deliver 960Mbps downstream or split into 3 8 channel sets of 320Mbps each. So a customers modem will tune 8 downstream channels of those 24 available. By doing this providers can maintain the same quality of service for customers and achieve triple downstream capacity on 1 node instead of installing three new ones (and obviously realize 75% savings).

Now since this whole thread is about upstream its worth noting there is precious little spectrum for upstream in the current DOCSIS standard. Upstream is limit to 8 channels. For upstream, Rogers could allocate another 4 to the 4 that exist now for 8 total and have 2 4 channel sets. The most we will ever see is 216Mbps upstream per node. Because of this cable is dead in the water for most business users, remote workers and others that require fast upload bandwidth.

I made this diagram to illustrate. Each home icon represents 50 homes: http://i.imgur.com/i5JrQ.png

Basically Rogers needs to reconfigure their topology to look like the bottom. They started that in 2010. Who knows what their progress is, haven't seen any progress disclosed. The last number I got was 350 subs per node in 2008. My guess is most Ontario and Eastern Canada cities are years away from a full upgrade. Bell has been bringing fiber less than 1KM close to the customer starting with ADSL2 remotes back in 2004, Fibe may not be available in the boonies yet but no matter what Bell got a 6 year head start.

http://communityforums.rogers.com/t5/forums/forumtopicpage/board-id/Getting_connected/thread-id/5830/page/6

[ichpen]

I don't understand why you're spinng upload speed as some sort of new wonder of the world. Yes its nice and yes it helps if you're uploading a lot but the vast majority of consumers are download hogs. So down speed and caps matter.

At the time (some 6 months ago) I couldn't get fibe inet without fibe tv. Maybe that's changed now.

I can tell you that I'm getting close to 75mbits down reliably at all times during the day on my stupid rogers. That's 3 times your fibe for 99. Its not cheap but by your yardstick good value. I don't care as much for my upstream because it doesn't get used as much.

If someone offers bigger up speed with the same down I'll be up for that. But it sure isn't going to be Bell until they start bringing FTTS/ETTS.

[JAC]

===============================

So, JAC. I'm waiting for an explanation! Why did you compare my new Fibe service with Teksavvy's DSL at $53, when Teksavvy is much more expensive and slower than my Fibe??? It's 'no contest' alright, but in Bell's favor. The irony kills me, and your arrogant ignorance is well amusing. How can one of Canada's "savviest consumers" and self-proclaimed "Deal Guru" (snicker) make such a big mistake? Waiting for your response... **************************

You're persistent, I give you that. But you're not going to score well on your next review. (Photographer claims notwithstanding, you're quite clearly a Bell shill. Hey, you should take notes from Mark77; he's much better at it than you.) You're also rather weak on reading comprehension. I never claimed I was a Deal Guru or a Tech Expert, I said this forum is full of them. But I guess since Bell phone support only requires a high school education, we shouldn't expect too much from you, eh?

At any rate, I already admitted to forgetting about the $10 for dry loop cost. That doesn't change the fact that Teksavvy is still cheaper per GB. Say it slowly a few times, until it sinks in. It also doesn't change the fact that Bell's customer service is wretched, their employees inept (yes, that includes you) and their billing practices verge on criminal.

So if you want to tout your 3Mbps upstream advantage over Teksavvy, feel free. Since that's Bell's only advantage, you might as well enjoy it while it lasts.

[dillanski]

You're persistent, I give you that. But you're not going to score well on your next review. (Photographer claims notwithstanding, you're quite clearly a Bell shill. Hey, you should take notes from Mark77; he's much better at it than you.) You're also rather weak on reading comprehension. I never claimed I was a Deal Guru or a Tech Expert, I said this forum is full of them. But I guess since Bell phone support only requires a high school education, we shouldn't expect too much from you, eh?

At any rate, I already admitted to forgetting about the $10 for dry loop cost. That doesn't change the fact that Teksavvy is still cheaper per GB. Say it slowly a few times, until it sinks in. It also doesn't change the fact that Bell's customer service is wretched, their employees inept (yes, that includes you) and their billing practices verge on criminal.

So if you want to tout your 3Mbps upstream advantage over Teksavvy, feel free. Since that's Bell's only advantage, you might as well enjoy it while it lasts.

You didn't, however, admit to forgetting about the Teksavvy modem rental cost of ANOTHER $8/mth. How convenient. It's $71 per month for me if I went with Teksavvy. I'm not some social reject who sits at home all day downloading porn onto his computer (ahem). I find 125GB per month to be more than enough download space. I only went over my 60GB limit on Rogers twice in 10 years. More than doubling my limit by switching to Bell is an amazing deal for me. And for the last time, you paranoid tin-foil-hat dweeb, I'm not working for Bell nor do I even know anybody who works for Bell. Man, if you wore ear rings they'd clang together when you jog.

[JAC]

You didn't, however, admit to forgetting about the Teksavvy modem rental cost of ANOTHER $8/mth. How convenient. It's $71 per month for me if I went with Teksavvy. I'm not some social reject who sits at home all day downloading porn onto his computer (ahem). I find 125GB per month to be more than enough download space. I only went over my 60GB limit on Rogers twice in 10 years. More than doubling my limit by switching to Bell is an amazing deal for me. And for the last time, you paranoid tin-foil-hat dweeb, I'm not working for Bell nor do I even know anybody who works for Bell. Man, if you wore ear rings they'd clang together when you jog.

Most people just buy their modems anyway; it's cheaper in the long run. And you're paying $64/month now; an extra $7 is going to break the bank? If cost was that much of an issue, why not just get the 15/10/75GB plan and save $10/month? Anyway, Teksavvy is still cheaper per GB, you dolt. Do the math, if you're able.

The way you're going on about upstream, it sounds like you're some perv who wants to quickly upload questionable pictures to remote servers. Guess that would tie in with your photography claims...

[xalex0]

Most people just buy their modems anyway; it's cheaper in the long run.I believe, for higher speed tiers you can't buy a modem and have to rent from Bell, because of Bell's half-assed implementation.

[dillanski]

I don't care as much for my upstream because it doesn't get used as much.

I'd be willing to bet your Internet can't be used for much else when downloading a big file, since the upload bandwidth is completely saturated (for being so tiny relative to the big download speed). In life moderation and balance is very important, and having 75Mbps down and a puny 2Mbps up is not good value in my books. When I'm downloading here the connection can still be used for other tasks because there's so much upload capacity. I'd rather have 25 down 10 up than 75 down 2 up, even if they were the exact same cost. I certainly would never pay MORE for 75 down 2 up.

[dillanski]

Most people just buy their modems anyway; it's cheaper in the long run. And you're paying $64/month now; an extra $7 is going to break the bank? If cost was that much of an issue, why not just get the 15/10/75GB plan and save $10/month? Anyway, Teksavvy is still cheaper per GB, you dolt. Do the math, if you're able.

The way you're going on about upstream, it sounds like you're some perv who wants to quickly upload questionable pictures to remote servers. Guess that would tie in with your photography claims...

Please direct me to the option to buy a modem from Teksavvy for the plan you are comparing my Fibe 25 with? I don't see an option. It would appear you must rent a modem if you want Teksavvy 25/7 service. Sucky stuff.

It would seem you, not I, has a problem with reading comprehension. And when you find yourself losing a debate (which you have here, on SEVERAL points lol) you resort to lame ad hominem attack. Apparently there's some correlation between fast uploads and creating 'questionable images'. You, sir, are a piece-o-work. Clearly you have delusions of adequacy.

[AudiDude]

With respect to Rogers not being inferior, I found this post interesting, which I found on the Rogers forum (of all places):

Problem is two fold dkos1127:

1) Upstream power levels for most customers on 'edges' of service need to be improved (i.e. decreased) so they have stable service. This means removing as many in-line amplifiers and splitters as possible. All that stuff does is consume extra power and create problems. By building nodes closer we lessen cable length, therefore have less houses to reach, less signal loss due to splitters and no amplifiers are necessary. Also the closer you build the easier the future upgrade path is for FTTH.


All neighbourhoods have had deep fibre for years and are still closer to your house than Bell. A typical subdivision has at least two-three fibre nodes, not just one on the edge.

2) Node capacity. In an 8x4 setup you are sharing 304/108Mbps with x homes. It could be 400 homes, 2000, or 30. It all depends how much the provider wants to oversell.


You oversell everything. For years phone has been provisioned on a 4 customers per one available line (up to 7 per available line in rural areas). I've used 10 meg to switch a reliable average of 2 meg per customer to an 80 customer subdivision. Rogers is 250.

We know exactly what channels Rogers uses for their 8x4 304/108Mbps setup, at least in Ontario:
Downstream (MHz): 591, 597, 603, 609, 615, 621, 633, 639
Upstream (MHz): 22.1, 25.3, 31.3, 38.6

By turning off analog TV, Rogers will simply have the choice to use some of those channels for internet in the future. They cannot in the short-term because there is no hardware on the market worth buying to take advantage of this new "free bandwidth". The 24x8 960/216Mbps Puma6 chipset announced recently is only being trialed in South Korea later this year.

For a 24x8 setup, Rogers needs to allocate another 16 downstream channels to the existing 8 for 24 total. These 24 downstream channels could then be used in two ways. Either in 1 24 channel set to deliver 960Mbps downstream or split into 3 8 channel sets of 320Mbps each. So a customers modem will tune 8 downstream channels of those 24 available. By doing this providers can maintain the same quality of service for customers and achieve triple downstream capacity on 1 node instead of installing three new ones (and obviously realize 75% savings).

Now since this whole thread is about upstream its worth noting there is precious little spectrum for upstream in the current DOCSIS standard. Upstream is limit to 8 channels. For upstream, Rogers could allocate another 4 to the 4 that exist now for 8 total and have 2 4 channel sets. The most we will ever see is 216Mbps upstream per node. Because of this cable is dead in the water for most business users, remote workers and others that require fast upload bandwidth.

I made this diagram to illustrate. Each home icon represents 50 homes: http://i.imgur.com/i5JrQ.png

Basically Rogers needs to reconfigure their topology to look like the bottom. They started that in 2010. Who knows what their progress is, haven't seen any progress disclosed. The last number I got was 350 subs per node in 2008. My guess is most Ontario and Eastern Canada cities are years away from a full upgrade. Bell has been bringing fiber less than 1KM close to the customer starting with ADSL2 remotes back in 2004, Fibe may not be available in the boonies yet but no matter what Bell got a 6 year head start.


This person is talking out of their ***** . Cablecos have been running on deep fibre for years. Way before Bell with the ADSL2 remotes. Bell has no head start because the majority of their fibre is in backhaul, not last mile. Rogers did 250 perople per node to launch Rogers Home Phone and that was 2005. Each node can multiplex 4 + upstreams. Not 4 channels, 4sets of the existing single upstream. Businesses that move a lot of data still only use T3s which are 45 meg symmetrical. I know that commercials are pushed from servers to the broadcaster (which is why your broadcaster may not be aware of the offensive commercial you saw) and they use T3s to due that JIT and don't seem to have a need for more. So why does anybody need more than 50 meg up and how is cable "dead in the water", even at 250+ meg when nobody that sends HD video even requires more than 45 meg now?

Here is a multiplexer:

http://www.cisco.com/en/US/prod/collateral/video/ps8806/ps8918/ps8965/product_data_sheet0900aecd806c5ad4.pdf




Bell uses a PON which is a passive optical network, which is one of my specialties. One fibre that has a forward and return. The forward is broadcast the same as cable, but the return is on a different wavelength. Look up RFOG technology and realize that a simple small box from Rogers is all that is needed. Think Rogers doesn't have fibre node close by? The older subdivisions have it almost as close as Bell does now in a new subdivision. The new subdivisions feature parent nodes feeding mini fibre nodes all over and a subdivision can have MANY mini nodes, all fibre fed. The trip to the house isn't as far as you may think. In the end, the topology is none of your business. If I use two Dixie cups and a string to deliver 100/100, it is really none of your business. Fibre to the home is a waste of time. If you bring photons to 1000 homes, you have to convert it back to electrons 1000 times so the customer can use it. If you convert it 150 away and switch to copper for that last bit at the curb for 12.5 homes, you cut your cost signigicantly. Also the techs coming to your home don't have to be as smart because they never see the fibre. I've been there and done that every way you currently see available and would never do fibre to the home again. It's only for the bragging rights of customers. Wait until someone has to pay for all the expensive techs and tools, a cost Bell doesn't currently have to support.

Every addressed condo has it's own fibre node. So even if they are the same structure and to the left is one civic address and to the right is another civic address they still have separate fibre nodes. Bell still uses one node to feed the structure in most cases.

When a competitor launches a potentially competetive product, you turn up yours to make sure they get no ROI. Then, and only if they are about to surpass you, you do the upgrades and keep the current customers. Each business building has a fibre node and I only need the fibre and a PON splitter which is a passive non powered device. Neat huh?

http://www.convergedigest.com/images/bp/alloptic-fig3.jpg

[JAC]

I'd be willing to bet your Internet can't be used for much else when downloading a big file, since the upload bandwidth is completely saturated (for being so tiny relative to the big download speed). In life moderation and balance is very important, and having 75Mbps down and a puny 2Mbps up is not good value in my books. When I'm downloading here the connection can still be used for other tasks because there's so much upload capacity. I'd rather have 25 down 10 up than 75 down 2 up, even if they were the exact same cost. I certainly would never pay MORE for 75 down 2 up.

Acks only require a ratio of 37.5 to 1. That means that a 75/2 connection is perfectly balanced. It also means that 9.3Mbps of your upstream is sitting idle while you're downloading at 25Mbps. We're still downloading 3 times faster than you.


Please direct me to the option to buy a modem from Teksavvy for the plan you are comparing my Fibe 25 with? I don't see an option. It would appear you must rent a modem if you want Teksavvy 25/7 service. Sucky stuff.
It's a recent change, thanks to Bell, actually. The case is before the CRTC. Still cheaper.


It would seem you, not I, has a problem with reading comprehension. And when you find yourself losing a debate (which you have here, on SEVERAL points lol) you resort to lame ad hominem attack. Apparently there's some correlation between fast uploads and creating 'questionable images'. You, sir, are a piece-o-work. Clearly you have delusions of adequacy.
LOL.

[ichpen]

I'd be willing to bet your Internet can't be used for much else when downloading a big file, since the upload bandwidth is completely saturated (for being so tiny relative to the big download speed). In life moderation and balance is very important, and having 75Mbps down and a puny 2Mbps up is not good value in my books. When I'm downloading here the connection can still be used for other tasks because there's so much upload capacity. I'd rather have 25 down 10 up than 75 down 2 up, even if they were the exact same cost. I certainly would never pay MORE for 75 down 2 up.

I think you are struggling with basic concepts of the internet so let me give you a common use case.
I'm going to dumb down the gb/mb/mbit conversions for the sake of clarity.

We both download a 2 gig file at full speed. Both our downstream pipes are satuated. During this timeframe we both browse the web/watch you tube etc (bunch of http get requests). Guess what, both of our browsing experiences are hampered because we are DOWNLOADING mostly when we browse. The difference is my big file download completes in 3mins and yours will complete in 9mins. All that upstream bandwidth you have is virtually wasted in this usecase and your browsing is hampered for 3 times longer than my own. And yes I will pay for quicker downloads.

In the real world there's lots of qos service prioritization so in neither of our cases will we be completely stuck but fact remains that my download completes in a third of the time that yours will. Need to accept that. :)

In an ideal world I'll take a full duplex 75/75 connection but next best thing is down speed. I do not host a webserver at home nor do I upload large files.

Sorry, dumbed the example down but it looks like you've been chatting to Bell sales for too long.

[xalex0]

Teksavvy DSL 25/7 is $53/mth + $8/mth (modem) + $10/mth (dryloop) + $95/activation...that's $71 per month! Are you on glue? It's actually more than I pay, not less. Even you understand that it's uncompetitive that Bell is allowed to force rental, dryloop and activation fees onto the wholesale while waiving them for own customers. We should nominate you to be the head of CRTC, because you have more common sense than they do.


Plus it's 30% slower than my Bell Fibe.
It's in the process of getting upgraded to 10: http://www.broadbandreports.com/forum/r27183973-DSL-25-7-25-10-package-upgrade

[dillanski]

"I do not host a webserver at home nor do I upload large files. "

You don't RDP into your own machines? You don't have any IP Cams around your property? You don't Skype/Vonage/VOIP? You don't Placeshift? You don't admin any websites? You don't upload digital photos or videos? I do all of these things, so the faster my upload capacity is the better. A 25/10 connection is far more appropriate for my type of Internet use. Sounds like you sit at home and download big files a lot. Couch potato? Not me...I'm out and about - very busy photography business. Cheers.

[dillanski]

Even you understand that it's uncompetitive that Bell is allowed to force rental, dryloop and activation fees onto the wholesale while waiving them for own customers. We should nominate you to be the head of CRTC, because you have more common sense than they do.
It's in the process of getting upgraded to 10: http://www.broadbandreports.com/forum/r27183973-DSL-25-7-25-10-package-upgrade

All I know is what Jac said couldn't be more incorrect. He was wrong THREE TIMES on ONE ISSUE ~snicker~ Talk about out-to-lunch.

If Teksavvy wants to compete with Bell, why do they even need Bell in the first place? Or Rogers? I don't get it. Seems like a very odd situation with Teksavvy using Bell & Rogers' own resources to compete with them. If they're so competitive, why don't they actually compete?!

[JAC]

All I know is what Jac said couldn't be more incorrect. He was wrong THREE TIMES on ONE ISSUE ~snicker~ Talk about out-to-lunch.
If Teksavvy wants to compete with Bell, why do they even need Bell in the first place? Or Rogers? I don't get it. Seems like a very odd situation with Teksavvy using Bell & Rogers' own resources to compete with them. If they're so competitive, why don't they actually compete?!

Yes, we've established that Tekssavvy costs $7 more a month. If my memory of Teksavvy services is faulty, it's because, unlike you, I'm not a shill with all the marketing information in front of me. You're so obsessed with being correct on these minor points that you're completely ignoring the main ones. But its really not surprising that you're trying to win your argument by misdirection, since you, and Bell, have little else to offer.


You don't RDP into your own machines? You don't have any IP Cams around your property? You don't Skype/Vonage/VOIP? You don't Placeshift? You don't admin any websites? You don't upload digital photos or videos? I do all of these things, so the faster my upload capacity is the better. A 25/10 connection is far more appropriate for my type of Internet use. Sounds like you sit at home and download big files a lot. Couch potato? Not me...I'm out and about - very busy photography business. Cheers.

Since you only went over your 60GB cap with Rogers twice in the past ten years (http://forums.redflagdeals.com/rogers-internet-overage-fee-increasing-50-100-a-1199449/3/#post15016419), you're obviously not doing any significant volume. Busy photographer and content creator, eh? Sure. Whatever you say.

[aeolus811tw]

I'm not supporting anyone here but this is my experience with Rogers:

I have Extreme Package (originally 95G data cap with 18/1 speed)
but sometimes back Rogers has upgraded the package to 125G with 28/1 speed (I wasn't notified of this upgrade at all)

when i found out about this, I called and request for an upgrade to the current Extreme Package (why would I want to pay the same while getting less?)
the Rogers rep responded me that I need a new modem or else I am stuck with 95G cap.

Although I knew beforehand that Rogers is forcing people to go onto D3 modem, but I just purchased my own SB6121.
so i responded that I already owned my own D3 modem SB6121. if SB6121 works on TSI and other Rogers' reseller, then Rogers must be supporting the modem without any question.
This is what the rep responded me:
sorry you must rent a modem from Rogers to upgrade and to get 125G data cap.

now tell me this isn't full of crap.

[ichpen]

"I do not host a webserver at home nor do I upload large files. "

You don't RDP into your own machines? You don't have any IP Cams around your property? You don't Skype/Vonage/VOIP? You don't Placeshift? You don't admin any websites? You don't upload digital photos or videos? I do all of these things, so the faster my upload capacity is the better. A 25/10 connection is far more appropriate for my type of Internet use. Sounds like you sit at home and download big files a lot. Couch potato? Not me...I'm out and about - very busy photography business. Cheers.

You popping pills or something? I do most of those yes.

[fastlayne]

^ and that is why my 612x is being provisioned with Start Communications tomorrow.

No more Rogers games.

[JAC]

^ and that is why my 612x is being provisioned with Start Communications tomorrow.

Just be careful. Start's TOS states that you agree to any and all one-time fees they decide to charge. Under no circumstances would I allow them access to my bank account for direct withdrawl.
http://www.dslreports.com/forum/r27323073-

[dillanski]

"I'm not a shill with all the marketing information in front of me."

If typing teksavvy.com and reading a brief 1990's-style webpage makes me a shill, then so be it. But I can assure you that I have NOTHING to gain by speaking well of Bell.

And you are correct, we are a low-volume studio. Our fees are considered quite high relative to our peers (weddings $8k-$20k). I chose a long time ago to cater to a high-end market instead of the low-end high-volume variety that most people waste their time in.

[aeolus811tw]

Just be careful. Start's TOS states that you agree to any and all one-time fees they decide to charge. Under no circumstances would I allow them access to my bank account for direct withdrawl.
http://www.dslreports.com/forum/r27323073-

except Start can also use Pre auth with credit card which can be easily reverted or cancelled.
and after rogers fiasco, I moved to start too. The CSR was a woman sounded like around 35 ~ 45 yrs old, but she was courteous and helpful in answering all my questions truthfully as opposed to Rogers' bs tactic, questions she doesn't know the answer to she would explain so.

so now I'm going to trust Start for a while until they screw us over?

[xalex0]

If Teksavvy wants to compete with Bell, why do they even need Bell in the first place? Or Rogers? I don't get it. Seems like a very odd situation with Teksavvy using Bell & Rogers' own resources to compete with them. If they're so competitive, why don't they actually compete?!Forget what I said about you and CRTC.

[dillanski]

Forget what I said about you and CRTC.

You're incorrect, too. Nobody here seems to know what the heck they're talking about, but you present yourself as experts. It's slightly amusing. I had to pay Bell an activation fee to hook me up to Fibe service. My activation fee was not waived. It was $45 which I consider reasonable, especially since installation was free and modem rental is free (and it's not some lame modem it's the Sagemcom 2864 which is excellent)

And how do you know if Teksavvy if being forced to charge modem rental fees or not? Do you work for them? Any chance they simply choose to charge modem rental?

I just visited Teksavvy again, and see that I missed the dryloop activation charge. So there's another $20 on top of the whopping $95 they ding you just to become a customer. That's crazy. And I see some poor folks might have to pay $86/mth for 25/7 service. I pay $63 for Fibe 25/10, and I actually get 25/10 speeds. Today we got 26.5/11.3 on speedtest.net. Friggin' awesome.

[xalex0]

You're incorrect, too.What, are you insisting that you are qualified for the CRTC?

[sikkbones]

Will the Overage Fee be applied before the 16th of august or will it continue to be 50$?

[kr0zet]

Will the Overage Fee be applied before the 16th of august or will it continue to be 50$?

I didn't even know there was a change!!! For the first time in a year I went over my cap (I purchased a few games during the Steam Summer Sale) and when I logged into check my overage charge it is listed at $75!!!!!!!!!!!! Last I checked my overage cap was $50, WTF?!?! Finding my bill and cancelling (under point 15 of their TOS) as soon as I find an ISP in my area...

[rossandmarita]

I quit Robbers just in time, TSI starts in a few days.

[george__]

Teksavvy time... Or any company that gives decent unlimited

[klp2332]

I didn't even know there was a change!!! For the first time in a year I went over my cap (I purchased a few games during the Steam Summer Sale) and when I logged into check my overage charge it is listed at $75!!!!!!!!!!!! Last I checked my overage cap was $50, WTF?!?! Finding my bill and cancelling (under point 15 of their TOS) as soon as I find an ISP in my area...

Isn't this change supposed to be effective on Aug 16th 2012 and for bills issued on and after Sept 16? I checked the rogers site and in 'MyRogers' they say it is a maximum of $100 but in the 'Keeping Pace' (Rogers Usage Gudiesite) FAQ, they still say $50.