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View Full Version : Need Advice With Bestbuy Exchange!



Flight93
Jul 18th, 2012, 10:55 PM
I bought a new Toshiba laptop 2 days ago, and right out of the box it had a blown speaker. So I returned it today and exchanged it for a new one and upon opening the box at home and using the computer, I noticed that the screen frame is loose and makes a clicking sound whenever i touch it or close the screen. The problem isnt huge but it is very annoying. I wanted to go tommarow and exchange it for a new one again, my question is will they allow it to be exchanged, since it is the second time? Thanks.

JAC
Jul 18th, 2012, 11:04 PM
Defective is defective. Since you're batting 0 for 2 so far, perhaps you may wish to consider another make & model.

UnionvilleKid
Jul 18th, 2012, 11:04 PM
Why wouldn't you be allowed to return it? I don't see any issue with that as long as you have the receipts.

Keigotw
Jul 19th, 2012, 12:06 AM
When you get exchange again, test everything before you leave.

Their BS commercial

http://www.youtube.com/watch?v=HkH0J4m5F4g