Bank Teller/Customer Service jobs

[forbiddenkingdom]

Hi,
Some institutions are offering Bank Tellers/Customer service 6-week courses in which they teach you how to be a bank teller and they say they would help you get the job in a bank; however, no guarantees.
I am wondering, are those people who offer this 6-week course legit? Does it worth doing a teller course/certificate and the tuition fee is 1000 dollars.

I have been applying so much in almost every bank of toronto for the past 1-year; however, no interviews whatsoever! It's not like I have a bad resume, it's just haven't been getting any calls :( please help!

[blackestnight]

I would stay away from such courses, especially if you already have some sort of degree in finance or banking. 1000 dollars for a month and a half is quite steep.

Having said that, adding a qualification to your resume can never hurt your chances of finding a position.

Speaking from experience (atleast in BC), if you are looking for customer service positions within banks, a second language is pretty much essential.

[Syne]

Link to their website please.

[forbiddenkingdom]

These are the ones I know.

http://www.tccb.ca/prospective_students.html
and
http://www.learn4good.com/colleges/career_school_training_programs.htm (This is the one that costs 1000 dollars)
and
http://iibs.ca/non-technical-training/bank-teller

[Winkle]

Six weeks to learn how to be a teller???
A THOUSAND DOLLARS???

Are you kidding me? No way.

Especially with no guarantees or even any kind of placement or assistance with placement programs attached. It's almost free money for those who offer these courses as there are no results-based criteria. Honestly, for a thousand dollars they should at a minimum be able to hook you up with contacts and maybe even some interviews.

[HTTP04]

That is hilarious

$1000 to learn how to be a teller and no job guarantees

Gold.

[projectmoonlightcafe]

Well, I'm not sure how the teller industry is now...if you find it hard to get a teller position it wouldn't hurt to put on your resume that you spent 6 weeks on a rigorous course. In fact, if I was the hiring manager and all things equal I'll probably take a look at you a little closer.

[AstonM]

Spend a couple hundred on Rosetta stone for the language most used other than English in your area.

[projectmoonlightcafe]

Spend a couple hundred on Rosetta stone for the language most used other than English in your area.

I doubt you can learn a whole language or at least decent working knowledge in 6 weeks.

[thunderchunky]

Sounds like a huge ripoff to me.

[projectmoonlightcafe]

Sounds like a huge ripoff to me.

Agenda looks pretty concise: http://iibs.ca/non-technical-training/bank-teller, although that turned me off was there was no lesson devoted to risks and compliance, nor any time devoted to those anti-money laundering and anti-terrorism discussions that I used to have to do in ANY area of the bank EVERY YEAR. If it's that important to the bank, I wonder why it's omitted here.

I would give it marks for good idea, but poor execution - no compliance topics, curriculum too long (I finished teller training theory at the bank in like 2-3 days) and cost might be an issue. $500 I think is all it's worth.

[Laphroaig]

DO NOT pay to take a course to become a teller, or any other minimum wage job. Would you pay to learn how to work at McDonald's?

FFS people. Desperation is not attractive to employers.

[HTTP04]

What makes you best qualified for this position?

By paying $1000, I took a 6 week Bank Teller course and I have a certificate!!!!!!!!!!!



No offence to anyone but if I was in charge of hiring, I would hire the person that took the course.

They are so desperate for an exciting career as a bank teller that they took a course for it.

Shows mad initiative and in a way, looks a bit pathetic

[mrjun18]

sounds like a troll thread. because any person that is sane would not even consider paying that amount on a "how to be a teller" course.

the bank will train you on "how to be a teller" when they hire you. not some b-s course.

[HTTP04]

@OP

Do it at your own discretion.

If you are really interested in becoming a BT and think that the BT course will help, do it.

However, I think the general consensus here is that it's stupid and waste of money.

[Rainne]

Learning more languages is more beneficial to any customer service job.

Go learn Mandarin. You'd probably get instantly hired as a teller at HSBC. Spanish is also good.

[projectmoonlightcafe]

sounds like a troll thread. because any person that is sane would not even consider paying that amount on a "how to be a teller" course.

the bank will train you on "how to be a teller" when they hire you. not some b-s course.

I learned how to be a teller at the bank. But if a bunch of people are going for the same job I can see that having this will probably increase your chances of being hired.


Learning more languages is more beneficial to any customer service job. Go learn Mandarin. You'd probably get instantly hired as a teller at HSBC. Spanish is also good.

You make it sound like it can be done quite easily. I've never met anyone who had no knowledge of Mandarin have even a remote sense of working knowledge for the language short of a few years.

[Kwyt88]

Make sure u focus on ur cash and customer service experience on your resume. Another important thing to focus on is quotas. If u have retail experience u can put... Eg. Worked at abc store and exceeded my quotas on a daily basis. Be specific and demonstrate what kind of quotas eg. Credit card apps, sales... and how u were able to meet those quotas.

Also, it is a entry level position so make sure you highlight your education clearly and include any courses that would b beneficial to the bank. They also like to see that you are taking CSC (Canadian security course).

Hope this helps!

Oh yeah... To answer ur question. No.

[mr1sparkle]

Hey anybody know the starting wages for Teller of TD and CIBC? Im currently work for Bell as CSR and would like to switch to the financial industry while studying at U.

[HTTP04]

Hey anybody know the starting wages for Teller of TD and CIBC? Im currently work for Bell as CSR and would like to switch to the financial industry while studying at U.

Should be the same as BT for other banks

If you're interested in switching to the financial industry why do you want to become a bank teller? Are you interested in pursuing the retail banking side?

I know too many people who are "interested" in the financial industry and wants to become ER/IB/S&T/whatever then goes for bank teller jobs hoping they can move up to ER/IB/S&T/whatever from bank teller...

http://www.demotivationalposters.org/image/demotivational-poster/0812/derp-derp-sonic-lol-4chan-b-demotivational-poster-1229975792.jpg

[sirex]

HAHAHHAHAHAHAHHAHAHAHAHAHAHAHA LOLOLOLOL is this a troll or serious?

[terryfisher]

they all look crappy to me. besides if it's not your community college, forget about it.