Return item to Futureshop with no receipt ?

[wpooh888]

Has anyone tried returning something to Futureshop or HMV without the receipt ? Will they give you store credit or tell me to go play on the street ? >:(

[turanuk]

Future shop will tell you to play on the street, not sure about HMV. Staples will give you store credit though.

[iamthehub]

i've never had a problem. they give credit only. Mind you, i've only returned items in 'resellable' condition (ie. original packaging)

[wpooh888]

I should edit . . . the item I need to return is still brand new and sealed.

[CSR]

IS THIS THE dvd movie fiasca again?

[Hellfire]

Tisk tisk, you should seriously have some morals. Returning your DVD w/o a receipt just so you can get more store credit than u paid is wrong.

[jackc00]

if it's still sealed then they will give you store credit. I've done that before with the Matrix DVD.... I mistakenly bought the "full screen" instead of a wide screen version.

[Arrow]

It's up to them whether they want to take it back.

[wpooh888]

IS THIS THE dvd movie fiasca again?


DVD Movie fiasca ? Watcha talkin bout Willis ?

[Bmonk]

Bump!

I have the same question.

I just got Uncharted on the PS3 as a gift... problem is I already own the game.

They didn't give me a receipt with it. It's still sealed and has the price tag on it and everything.

Would it be possible for me to exchange it for another game of equal or lesser value WITHOUT a receipt?

[trixR4kids]

i think ymmv on this one, best to just go in and ask, make up some sad story too like ur parents cleaned yr room and threw out the receipt

[Bidou78]

Over the holidays I wanted to return an xbox 360 game but they said no. The very next week I successfully returned an unopened 4 gig ipod that was originally purchased at a different store for store credit which got me the 8 gig model for 50 bux more! :cheesygri

[gsrce]

I'm pretty sure their policy is no.

They'll probably make an exception though if it's just an exchange for another similar item and you haven't opened the item you're exchanging.

[Happy13178]

Bump!

I have the same question.

I just got Uncharted on the PS3 as a gift... problem is I already own the game.

They didn't give me a receipt with it. It's still sealed and has the price tag on it and everything.

Would it be possible for me to exchange it for another game of equal or lesser value WITHOUT a receipt?

Normally I'd have an issue with this, it should really go back to the place it came from. That said, uncharted is pretty popular and if its new and sealed, they'll toss it back on the shelf and it'll probably sell relatively quickly, so the store won't be taking a hit. Your call.

[Bmonk]

Thanks for the responses guys.

I just called them and asked, and the girl on the phone said it should be no problem, as long as it's still sealed.

Let's hope they are as understanding in person.

Now the problem: Which game to trade it for? :confused:

[Bmonk]

Returned for full store credit with no problems.

[nina]

Don't know if policies have been updated at Future Shop, Best Buy, etc. lately, but none of those stores would let me exchange a brand new sealed PS3 game for store credit today.

Seems like they're really cracking down on this, FYI.

[boyoflondon]

Don't know if policies have been updated at Future Shop, Best Buy, etc. lately, but none of those stores would let me exchange a brand new sealed PS3 game for store credit today.

Seems like they're really cracking down on this, FYI.

Should have asked for a manager.

I've always been able to get store credit w/o a receipt.

However, they will give you the lowest amount the item sold for.
ie. if the game at the moment is 49.99, but somewhere down the road it was on sale for 29.99, you would get 29.99+tax as your credit as opposed to the current value.

[gsrce]

Should have asked for a manager.

I've always been able to get store credit w/o a receipt.

However, they will give you the lowest amount the item sold for.
ie. if the game at the moment is 49.99, but somewhere down the road it was on sale for 29.99, you would get 29.99+tax as your credit as opposed to the current value.

I've seen written policies saying they won't accept anything without a receipt.

I've never been able to do it at any store in Ottawa.

[iamnotamerican.com]

The very next week I successfully returned an unopened 4 gig ipod that was originally purchased at a different store for store credit which got me the 8 gig model for 50 bux more! :cheesygri

Well then...that's something to be proud of, isn't it? There's a huge difference between getting a real deal and simply being a fraudster.

[element88]

Over the holidays I wanted to return an xbox 360 game but they said no. The very next week I successfully returned an unopened 4 gig ipod that was originally purchased at a different store for store credit which got me the 8 gig model for 50 bux more! :cheesygri

Hmm... you do realize that is fraud and is illegal ? I am sure, given the type of person you are, you probably don't care and have done it many times before.

One day you'll get caught though - until then, looks like you've now switched sides from being regular citizen to criminal. Bet you're proud of yourself.

[Hunter316]

Over the holidays I wanted to return an xbox 360 game but they said no. The very next week I successfully returned an unopened 4 gig ipod that was originally purchased at a different store for store credit which got me the 8 gig model for 50 bux more! :cheesygri

This is the exact reason that retailers are unable to trust their customers anymore. People like you ruin it for the people who legitimately misplace their invoice and need what is essentially a favour from the retailer.

Be proud of yourself.