Samsung TV Disaster at Best Buy
So I moved into my new apartment and was looking for a TV as I did not have one.
-I bought the one from best buy during the promo where you got the small tv free. (samsung 55F7100)
-Two weeks later I saw Futureshop was having their VIP sale. I wanted to return the tv and get the F8000 for the same corst from futureshop but Best Buy told me they would price match the F7100 and so they did a mock exchange for the same product and returned the small tv for cash which was fine as that is what I wanted.
-Three days later the tv had a couple of random dead pixel show up. This was under a month of owning a "brand new" tv.
- Took it back to best buy and exchanged it for a new piece
-Got home, unboxed and saw some pixels that looked stuck and ignored it. Two days later the tv refused to switch on and kept flashing. Looked it up on google and it said a failing mother board.
-Now all this was at the Mississauga heartland bestbuy so this time I took it to the sherway one to exchange.
-Brought a brand new box home, again... open the box dead pixels on start up screen....
-Went back to the heartland best buy fuming and demanding they unbox and check the tv before the exchange to avoid this dance. By this time I had already unboxed three tv's and did not care about the unboxing. They opened it and checked it clumsily as expected and there are no dead pixels.
-Took it home happy thinking I could finally enjoy this tv and chose to unbox it the following day.
-The next day I opened the tv and started screwing on the stand only to find a 1 our 4 holes to screw in was not drilled in. These tv are made electronically so how could Samsung have missed putting a hole
-Went to best buy again, gave back the tv as they laughed when I said there was no screw hold. They said you have bad luck with this tv and maybe you were not meant to have this tv. Got pissed when they said I had no choice but to keep trying my luck with the current batch and told them to give me my money back which again was a long process due to some policy of how they cannot return a tv back to credit card that was COMPROMISED and was replaced by a new one and it need to go to a gift card.
Note my car is not big enough so I had to bug our parents to lend us their car to drop and pick this tv up. I also had to pack the tv perfectly else I was threatened with being charged restocking fees. Both of which added to the frustration.
Now I have no tv and most likely will not till black friday/ boxing day as there is no way the f8000 will be coming down to 1999.99 any time soon :'(
-I bought the one from best buy during the promo where you got the small tv free. (samsung 55F7100)
-Two weeks later I saw Futureshop was having their VIP sale. I wanted to return the tv and get the F8000 for the same corst from futureshop but Best Buy told me they would price match the F7100 and so they did a mock exchange for the same product and returned the small tv for cash which was fine as that is what I wanted.
-Three days later the tv had a couple of random dead pixel show up. This was under a month of owning a "brand new" tv.
- Took it back to best buy and exchanged it for a new piece
-Got home, unboxed and saw some pixels that looked stuck and ignored it. Two days later the tv refused to switch on and kept flashing. Looked it up on google and it said a failing mother board.
-Now all this was at the Mississauga heartland bestbuy so this time I took it to the sherway one to exchange.
-Brought a brand new box home, again... open the box dead pixels on start up screen....
-Went back to the heartland best buy fuming and demanding they unbox and check the tv before the exchange to avoid this dance. By this time I had already unboxed three tv's and did not care about the unboxing. They opened it and checked it clumsily as expected and there are no dead pixels.
-Took it home happy thinking I could finally enjoy this tv and chose to unbox it the following day.
-The next day I opened the tv and started screwing on the stand only to find a 1 our 4 holes to screw in was not drilled in. These tv are made electronically so how could Samsung have missed putting a hole
-Went to best buy again, gave back the tv as they laughed when I said there was no screw hold. They said you have bad luck with this tv and maybe you were not meant to have this tv. Got pissed when they said I had no choice but to keep trying my luck with the current batch and told them to give me my money back which again was a long process due to some policy of how they cannot return a tv back to credit card that was COMPROMISED and was replaced by a new one and it need to go to a gift card.
Note my car is not big enough so I had to bug our parents to lend us their car to drop and pick this tv up. I also had to pack the tv perfectly else I was threatened with being charged restocking fees. Both of which added to the frustration.
Now I have no tv and most likely will not till black friday/ boxing day as there is no way the f8000 will be coming down to 1999.99 any time soon :'(