Advice for Price Discrepancy
I ordered something from a major online retailer and at the time when I checked out, it confirmed my total to be $150. But when I got the email invoice from them, the price was listed as $230. I told them that the price was listed at $150 when I checked out, but they say it was $230. I advised them not to ship the item before they investigated what happened, but of course, they shipped the item. Unfortunately, I have no screenshots of the order confirmation screen that showed the item priced at $150. Now they are telling me to return the item for a refund, but I think they should honour the price that was confirmed to me on their website. I mean, I would not have purchased it otherwise. Any tips on how I can hold them accountable for their glitch and offer the item to me at the lower price? I figured this forum would be a great place to ask since you're all savvy shoppers. Thanks.