AliExpress Buyer's Protection
I recently purchased something from AliExpress for the first time and was surprised they have a buyer's protection policy where you can file a dispute if anything is wrong with the purchase; either if the product was not received or not as expected. I fall under the latter category and I've been in contact with the seller who has had some good feedback on his product feedback page but so far he seems to be stalling and asking me to post pictures and videos of the defect to send to the manufacturer.
The policy has 23 days shelf life and if you don't file within that period, AliExpress consummates the deal. What I'm curious about is will they refund me my money if I file? Just wondering if anyone has gone through this process before.
The policy has 23 days shelf life and if you don't file within that period, AliExpress consummates the deal. What I'm curious about is will they refund me my money if I file? Just wondering if anyone has gone through this process before.