CIBC Question
I'd like to avoid visiting a branch to get this fixed as one would think such a function is available on the online banking of CIBC..
- The CIBC personnel that set up my mutual account set it up so a balance is taken from a SAVINGS account that I do not use, and put me into negative, so I had to transfer the balance back to it. Originally, I had requested this balance to come out of CHEQUING (when I set up the account). Can I make the change myself through online banking?
I've already sent an email via the "secure message" platform on CIBC's website, but it's typically utterly useless as it's outsourced to India. Never had a helpful response from there yet, all canned/unrelated drivel or "call this number" which always leads me to an outsourced support center.
- The CIBC personnel that set up my mutual account set it up so a balance is taken from a SAVINGS account that I do not use, and put me into negative, so I had to transfer the balance back to it. Originally, I had requested this balance to come out of CHEQUING (when I set up the account). Can I make the change myself through online banking?
I've already sent an email via the "secure message" platform on CIBC's website, but it's typically utterly useless as it's outsourced to India. Never had a helpful response from there yet, all canned/unrelated drivel or "call this number" which always leads me to an outsourced support center.