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View Full Version : How do you claim late delivery with Can Post?


Calmuser
Mar 21st, 2006, 08:44 PM
Okay, I shipped an express post parcel to the US. They said it would be delivered by the 20th. It's the 21st now, and its just been delivered. Seeing as how its a day late, I should be able to claim a refund. How do I go about doing it?
sportsfan99
Mar 21st, 2006, 08:46 PM
Okay, I shipped an express post parcel to the US. They said it would be delivered by the 20th. It's the 21st now, and its just been delivered. Seeing as how its a day late, I should be able to claim a refund. How do I go about doing it?

Nope there will not give a refund since it did make it.
pfdude
Mar 21st, 2006, 08:47 PM
You're kidding right? It was most likely out of their control.
JAC
Mar 21st, 2006, 08:50 PM
https://obc.canadapost.ca/orc/claimsEntry.do
fl4wless
Mar 21st, 2006, 08:56 PM
You're kidding right? It was most likely out of their control.


normally i dont care, but if i pay extra for something like xpresspost, and it doesnt arrive at its destination in time, id want a refund too. Its the principal.
Calmuser
Mar 21st, 2006, 08:57 PM
i'm not kidding. They advertised an GUARNTEED delivery date, which they missed. Says so on the back of the form, which means I should be able to get a refund.

thanks JAC!
sportsfan99
Mar 21st, 2006, 08:57 PM
normally i dont care, but if i pay extra for something like xpresspost, and it doesnt arrive at its destination in time, id want a refund too. Its the principal.

If it was a few days then maybe but 1 day give me a break.It could have been held up at customes.
pfdude
Mar 21st, 2006, 08:59 PM
If it was a few days then maybe but 1 day give me a break.It could have been held up at customes.

Exactly my point. Customs can sit on it for as long as they want. Nothing CP can do about it. I think you're lucky it was only a day late.
JAC
Mar 21st, 2006, 09:00 PM
i'm not kidding. They advertised an GUARNTEED delivery date, which they missed. Says so on the back of the form, which means I should be able to get a refund.

thanks JAC!
No worries. Don't forget, drop-off day doesn't count.
jerryhung
Mar 21st, 2006, 09:29 PM
Personally I wouldn't bother, being it 1 day late only
unless it costs you like $20-$30 to ship it

Let us know how it goes
aquariaguy
Mar 21st, 2006, 09:43 PM
If it was a few days then maybe but 1 day give me a break.It could have been held up at customes.

So where do you draw the line? 1 day? 2 day? 3 day? :)