Fido - Retention Plans

[silverbird114]

-"Fido will not offer a Retention data option to a customer unless this customer is thinking of renewing and getting a smartphone with 3Y term OR if a Customer wants to remove existing Data option." -FidoSeniorAgent 05-28-2010 (HoFo)

This is perfect for me because, I will remove the 15$(150mb) data option if they dont give me the 10$(100mb) data option that i wish to accept a 3yr Iphone4 contract.

so it sound good, i should be able to get it :)

[robw90]

Firstly it should be either 100 US/Cdn OR 1000Cdn LD (for $10) Do you know which?
Your plan prices out at: $25+10+10+30=$75 >>less $53>> =$22 in credits (with contract) which is very decent on a smaller base plan. I would say very good deal as it is.

Obviously you are using a smart phone... Do you really need those LD minutes? Yes they can be handy for roaming, but if using them mostly for outgoing you could always use skype/fring or some other voip app. Skype gives you unlimited US/Cdn outbound calling (which you can also use for local) for US$3/month (with cellular sound quality).

Do you really need such a large data plan? Could you get by with a smaller cheaper plan?

Really the 2 questions you need to consider are:
1) Does it meet my needs without being excessive (wasting $)?
2) Is this a better value than anything the competiton offers for this price?
If your answer is no to either, then keep negotiating!

What's this option from skype called? I've never seen it.

[silverbird114]

What's this option from skype called? I've never seen it.

it is not a option form fido, that why you never seen it.

Skype offer a 3$/month plan that allow you to call any line in canada/usa from your computer.

you can also make a conference call.

so the "trick" is that someone have made a softwhere that tell skype to call your cell, then call the number that you try to reach.

so if you habe unlimited incoming, you can call anywhere for free ( 3$/month )

[thirstyears]

What's this option from skype called? I've never seen it.

http://buy.skype.com/paymonthly/?country=US#|recommendedSubscriptionsTab

[a in yul]

http://buy.skype.com/paymonthly/?country=US#|recommendedSubscriptionsTab

any discounts available, there used to be a nearly 50% off last year; been waiting for that to come again but no luck...

??

[_RFDealt_]

Is this different than skype apps for android?

[thirstyears]

any discounts available [from Skype], there used to be a nearly 50% off last year; been waiting for that to come again but no luck...??
-50% off??? You know more about that, than i do.
-What you see on their site is what they are offering...
-$30/year for unlimtied canada/us calling not enough of a deal? lol ...and i thought i was frugal! :p

Is this different than skype apps for android?-Different phones will require different skype apps: http://www.skype.com/intl/en-us/get-skype/on-your-mobile/download/
-Skype's rates should be the same for different phones/platforms.

[e90fanatic]

Is this a good deal?

$25
-$10 credit per month
+3 Call forward
200 Daytime Min
Unlim e/w from 5pm
unlim fido2fido
2500 txt
caller display
voicemail


btw, if I get the iphone, does VM automatically becomes visual voicemail?

[silverbird114]

btw, if I get the iphone, does VM automatically becomes visual voicemail?

V.M. ( VoiceMail ) & V.V.M. ( Visual VoiceMail ) are 2 distinct option.

The V.V.M. is in the Iphone ValuePack



I would need a explanation with the forwarding option.
it is unlimited forwarding? could i forward to a U.S. number?
if i could forward to a U.S. number does it cost somebody Long distance?

[thirstyears]

1) Is this a good deal?
2) if I get the iphone, does VM automatically becomes visual voicemail?

1) I assume you mean:
25$ 200 Daytime Min; Unlim e/w from 5pm; unlim fido2fido;
10$-credit10$ 2500 txt, caller display, voicemail
+3 Call forward
Yes, good deal@$28; "unbelievable" deal @$18! (as you indicated)
2) No, VVM will cost you $5 more in an iPhone VP

[re: call forwarding]
1) I would need a explanation with the forwarding option.
it is unlimited forwarding? could i forward to a U.S. number?
2) if i could forward to a U.S. number does it cost somebody Long distance
1) Call Forwarding: is redirecting incoming calls to another number
- Pay per use: 20¢ per minute, billed by the second.
- Monthly option: $3 per month: 2,500 minutes, 10¢ per additional minute
2) Yes, YOU would pay Fido's normal LD rates if you CF to a number outside your local area (such as a US#).

[WHO]

Is this a good deal?

$25
-$10 credit per month
+3 Call forward
200 Daytime Min
Unlim e/w from 5pm
unlim fido2fido
2500 txt
caller display
voicemail


btw, if I get the iphone, does VM automatically becomes visual voicemail?

So you mean you'll pay 18$/month for this plan? Yes good deal. Actually, I'd like to see a scan of the bill. They'd usually apply a 10$ credit on a 10$ VAS (ie. for this plan typically they would add the 10$ unl incoming calls and add a 10$ credit towards the option, not the plan). Could also be a data option etc.

[ipmonty]

hello,
My 3 year contract is ending in aug.. and am going to renew my contract with iphone 4. I saw a few of us have gotten $50 credit when buying a iphone 4. I am not sure how to approch it.. any ideas..

[jamgyu]

Anyone in Ontario able to get the "$80 Unlimited calling with 6GB data" plan with vm + cd for $70 or less?

If so could you please tell me how you did it? I've tried 3 times now and they wouldn't go lower than $75 even though I'm not on contract and quoted Wind and Mobilicity plans as being cheaper.

[thirstyears]

hello,
My 3 year contract is ending in aug.. and am going to renew my contract with iphone 4. I saw a few of us have gotten $50 credit when buying a iphone 4. I am not sure how to approch it.. any ideas..

Ask for it!
You're signing a 3 year term. Ask for everything you can think of that would be useful to you! Read the post linked in my signature for strategies on negotiating

[thirstyears]

Anyone in Ontario able to get the "$80 Unlimited calling with 6GB data" plan with vm + cd for $70 or less?

If so could you please tell me how you did it? I've tried 3 times now and they wouldn't go lower than $75 even though I'm not on contract and quoted Wind and Mobilicity plans as being cheaper.
you might have to go on contract to get further credits.
Never the less, stress the fact that the competition is cheaper and there's no contract with them. Plus the fact thier plans are superior: in that they are not zoned plans whereas Fido will charge you for roaming; they have better US roaming rates; include CID + VM; etc...
Negotiate!

[Loophole14]

-"Fido will not offer a Retention data option to a customer unless this customer is thinking of renewing and getting a smartphone with 3Y term OR if a Customer wants to remove existing Data option." -FidoSeniorAgent 05-28-2010 (HoFo)

I have to call BS on this one. Like I mentioned in my previous post I got the Retention Flex Data plan starting at 10$ going up to 25$ for 1GB

1) Without a previous contract (no data on Month2Month)
2) Without signing a contract
3) Owning my own HTC Magic

So they changed it, the Flex data plan is not a retention plan or the guy did something he wasn't suppost to.

[raylpc]

I just got off the phone and was offered this:

$30
250 daytime minutes
Unlimited E/W 5pm
Unlimited incoming
Caller ID & Who called
2500 text
100 minutes Canada LD

$10
100MB flex data

Is this a good deal? Do you think I can get the voice plan down to $25?

[a in yul]

-50% off??? You know more about that, than i do.
-What you see on their site is what they are offering...
-$30/year for unlimtied canada/us calling not enough of a deal? lol ...and i thought i was frugal! :p
-Different phones will require different skype apps: http://www.skype.com/intl/en-us/get-skype/on-your-mobile/download/
-Skype's rates should be the same for different phones/platforms.

they had a promo earlier; frugal so i can pay for more goodies...:)

[Terrific_Deals2k8]

CityFido Unlimited Plan (grandfathered) $45
- $10 MSF
6GB of data + tethering (grandfathered) $30
- $10 data credit
Value Pack (CID, VM, 2500txt) $10
- value pack credit
+ $0.75 911 fee

Total: $55.75 + tax

[nirbs]

As a new fido customer, I would sign up for the basic $20 a month plan 2yr plan. Then, after a couple of days, call in to retentions tell them im unhappy and want to cancel. I have the right to cancel before 30 days, and see if they can offer me anything for me to stay. Is it possible that this could work?

[e90fanatic]

V.M. ( VoiceMail ) & V.V.M. ( Visual VoiceMail ) are 2 distinct option.

The V.V.M. is in the Iphone ValuePack



I would need a explanation with the forwarding option.
it is unlimited forwarding? could i forward to a U.S. number?
if i could forward to a U.S. number does it cost somebody Long distance?

then i have to make sure they get me the right vp. I did mention ill be ordering the iphone 4 so i assume they'll be smart and give me the vvm for iphone.

as for forwarding, the option cost $3 but comes with 2500 forwarding minutes. I forward a lot to my office.

[e90fanatic]

So you mean you'll pay 18$/month for this plan? Yes good deal. Actually, I'd like to see a scan of the bill. They'd usually apply a 10$ credit on a 10$ VAS (ie. for this plan typically they would add the 10$ unl incoming calls and add a 10$ credit towards the option, not the plan). Could also be a data option etc.

i wont have the bill for another 2 months as the deal doesnt start till i order the iphone4.

Total cost right now (w/o data) is $18 per month + tax. should i get them to change vm to vvm? also ask for unlim incoming?

[thirstyears]

Hi,
I spoke to retentions again a couple days ago to ask how getting the iPhone 4 will work. What they said is to go to a Fido store then buy the iPhone there, with a 3yr contract and one of their data plans, ( I don't currently have a data plan), then call retentions and they will switch my plan to the deal I worked out. Is this what you guys are doing too? I'm sure nothing will go wrong, but if for some reason my negotiated plan is not on file anymore, can I return the iPhone 4 and reverse the extension to my contract?
-Not sure about the proceedure for picking up the new iPhone...
-If you are not happy with the phone/plan, or change your mind, you can return the (un-opened?) phone to Fido and your new agreement will be cancelled.
Other's have posted working out a new plan and Fido mailing them a phone, and by the time the phone arrived they had second thoughts and returned the phone to a Fido store and their new plan and agreement were removed. Note: If a grandfather plan is replaced for a new plan they cannot return you to a plan that is no longer offered (i.e. the grandfathered plan).

[Sniper001]

CityFido Unlimited Plan (grandfathered) $45
- $10 MSF
6GB of data + tethering (grandfathered) $30
- $10 data credit
Value Pack (CID, VM, 2500txt) $10
- value pack credit
+ $0.75 911 fee

Total: $55.75 + tax
Blah this is awesome!!

[tallshorty111]

I am currently 2 years into a 3 yr contract with the iPhone 3G. I just called today to add the $30 iphone value pack. I had to speak to customer relations to get this plan. They gave it to me but the the CSR told me that the data plan associated with this value pack requires a 2 year data contract. Is this true?

So currently, I have: $17.50 + $30 iphone value pack - $10 credit = $37.50

I'm pretty happy with this.

So, is there supposed to be a 2 year data contract with the iphone value pack?

Also, I asked if this would impact me getting an iphone 4, the CSR said no. Does anyone know if this is true?

[e90fanatic]

I am currently 2 years into a 3 yr contract with the iPhone 3G. I just called today to add the $30 iphone value pack. I had to speak to customer relations to get this plan. They gave it to me but the the CSR told me that the data plan associated with this value pack requires a 2 year data contract. Is this true?

So currently, I have: $17.50 + $30 iphone value pack - $10 credit = $37.50

I'm pretty happy with this.

So, is there supposed to be a 2 year data contract with the iphone value pack?

Also, I asked if this would impact me getting an iphone 4, the CSR said no. Does anyone know if this is true?

whats the 30 dollar iphone value pack? i dont see it on thier website

[Harpy007]

I am currently 2 years into a 3 yr contract with the iPhone 3G. I just called today to add the $30 iphone value pack. I had to speak to customer relations to get this plan. They gave it to me but the the CSR told me that the data plan associated with this value pack requires a 2 year data contract. Is this true?

So currently, I have: $17.50 + $30 iphone value pack - $10 credit = $37.50

I'm pretty happy with this.

So, is there supposed to be a 2 year data contract with the iphone value pack?

Also, I asked if this would impact me getting an iphone 4, the CSR said no. Does anyone know if this is true?


I'm in the same situation with the same plan (I don't have the 10$ credit). I called last month to add the 30$ iphone pack and this week I got my first bill and the last page was my "new" contract saying that the data is ending in 2013 (I bought a 3G when it came out so my contract is ending in 2011). When I saw that I called a Fido rep who told me my contract is still ending in 2011... I'm not sure if he's right. But he did say that I was eligible for the iPhone 4 upgrade but he said it's not the lowest price but 50% off the full price (699-799$). I guess I'll have to see and wait.

[tallshorty111]

I'm in the same situation with the same plan (I don't have the 10$ credit). I called last month to add the 30$ iphone pack and this week I got my first bill and the last page was my "new" contract saying that the data is ending in 2013 (I bought a 3G when it came out so my contract is ending in 2011). When I saw that I called a Fido rep who told me my contract is still ending in 2011... I'm not sure if he's right. But he did say that I was eligible for the iPhone 4 upgrade but he said it's not the lowest price but 50% off the full price (699-799$). I guess I'll have to see and wait.

wait. Your contract for the value pack ends in 2013? So it is a 3 yr contract? The CSR told me it's a 2 yr contract.

[Harpy007]

Yeah it's a three year contract but the retention rep never told me anything about extending my contract. When I called this week the rep I spoke to said the computer was still showing "ends in July 2011" but when I mentioned that my "new" contract says July 2013 he told me I was misreading. He was really rude for the entire conversation

[WHO]

i wont have the bill for another 2 months as the deal doesnt start till i order the iphone4.

Total cost right now (w/o data) is $18 per month + tax. should i get them to change vm to vvm? also ask for unlim incoming?

VVM is only for iphone.
If you want unl incoming it'll be an extra 10$. Highly doubt you'll get any more credits. But retention is a hit or miss, pretty inconsistent. So you can try.
As I said, it's already a wonder they gave you a 10$ credit on your actual plan instead of an add-on.

[channelzero]

Was offered the following, iPhone 4 with 3YR term:


200 daytime minutes
Unlimited evenings/weekends starting at 5pm
Unlimited incoming calls
Fido to Fido/Rogers
CD/VM/Who Called
Unlimited messaging (SMS/Video/Picture)
500MB data


$52+tax

Cannot remember what credits they applied. Going to call back to sqeeze for another credit if possible.

[cdmelloca]

Was offered the following, iPhone 4 with 3YR term:


200 daytime minutes
Unlimited evenings/weekends starting at 5pm
Unlimited incoming calls
Fido to Fido/Rogers
CD/VM/Who Called
Unlimited messaging (SMS/Video/Picture)
500MB data


$52+tax

Cannot remember what credits they applied. Going to call back to sqeeze for another credit if possible.

Does that mean fido is taking iPhone 4 pre-orders?

[channelzero]

It appears as such, but there was no mention of "pre-order".

The CSR and I both knew that the phone's release in Canada was imminent (July 30th). They even said that I would receive the phone this week, but I'm not anticipating that.

Edit: was given a price of $199 for 16GB version.

[jcutner]

It appears as such, but there was no mention of "pre-order".

The CSR and I both new that the phone's release in Canada was imminent (July 30th). They even said that I would receive the phone this week, but I'm not anticipating that.

:/ so we can call them now and upgrade to an iphone4?

[akky]

It appears as such, but there was no mention of "pre-order".

The CSR and I both new that the phone's release in Canada was imminent (July 30th). They even said that I would receive the phone this week, but I'm not anticipating that.

so how much are you going to have to be paying for the iPhone 4?

[channelzero]

:/ so we can call them now and upgrade to an iphone4?

Not sure, call and find out.


so how much are you going to have to be paying for the iPhone 4?

$199 for 16GB version.

This was what I was quoted. I'm sure official pricing will be available in the coming days.

[nirbs]

As a new fido customer, I would sign up for the basic $20 a month plan 2yr plan. Then, after a couple of days, call in to retentions tell them im unhappy and want to cancel. I have the right to cancel before 30 days, and see if they can offer me anything for me to stay. Is it possible that this could work?

Pls? Has this worked for anyone before?

[thirstyears]

As a new fido customer, I would sign up for the basic $20 a month plan 2yr plan. Then, after a couple of days, call in to retentions tell them im unhappy and want to cancel. I have the right to cancel before 30 days, and see if they can offer me anything for me to stay. Is it possible that this could work?
Pls? Has this worked for anyone before?No guarantee it will work.
Much depends on the agent you deal with, and the argument you make for wishing to cancel.
I would think your strategy/argument has to appear conguent. Getting a $20 plan and threatening to cancel, then wanting a significantly fuller featured plan through retentions might not work. Sign up for a plan that suits your needs, then threaten to cancel AND show them how the competition offers a superior plan that meets your needs for less.
Be careful! I believe its only a 15 day satisfaction period, and I think there is also a limit on airtime (50 or 100 min?) as well. Best to verify before committing. The other thing is, I would not agree to contract; only go month to month. If this initial attempt to get a retention offer doesnt work, you can get one after 3 months when not on contract. Additionally, if you sign up with an expensive phone then they might be more willing to negotiate, rather than taking an expensive hit -to refurbish that phone.
good luck
Your other option, as a new customer, is to do a Transfer of Responsibility and take over someone else's plan. See the link in my signature for strategies on negotiating (and info on ToR)

[silverbird114]

i called fido to try to apply a plan, and the agent told me that was not possible.

It is simple:
the 25$ unlimited incoming plan with the 10$ value pack are not compatible.

Fido told me that :
in the 25$incoming plan, i paid for the CID.
I cannot pay 2 time for the same option so i cannot mix those 2 plan/option...


so i could stay with my actual plan :

25$(f2f,e&w form 19h,2500txt, v.m )
7$cid - 7$
10$ unlimited incoming - 10$
30$ 6gb data - 5$
0,40$911
=50,40$+tx ( 22$ credit )

or get a
17,50$(200min, E&W17H )
10$ Value pack
10$ unl. incoming - 10$
30$ 6gb data - 10$
=
47,90$+tx ( 20$ credit )



or let go my 6gb data. and ask them :
30$IVP to save 10$ ( 6gb to 500mb.... )

But again i would like to have the 25$unlimited incoming with that, but they may just said not again for the same reason, i would pay 2 time for the same option.

any idea?

[thirstyears]

Fido told me that :
I cannot pay 2 time for the same option so i cannot mix those 2 plan/option...
BS from the agent!
I have both the $25 unlimited incoming plan (which includes CID) & the $10 VP.
Unless they changed policy in the last month, the system should take them together, like it did for me :-)

PS I actually asked " don't you have a $25 plan with unlimited incoming calls?" (wanting to save $2.50 from having the $17.50 plan and $10 Un Incoming option I was previously offered) and my agent said "yes; and we'll keep your VP, as that is the cheapest way to have all those options." IF your getting stuck with an agent, get him to enter the $17.50 plan, add the VP; then change the $17.50 for the $25 Un Incoming plan and it should work!

[IQGreg]

Does Fido have any long distance bundles any more?

I remember when I got my retentions plan they offered me 1000 CDN LD minutes for an extra $10/month. I recently called to add it and they told me it was no longer offered???

I'd prefer not to have to do the unlimited LD for $20/month as I just need probably 2-3 hours worth per month.

[heyhey]

Just renewed for a 3 year plan with an iPhone 4 (was told to pick up and purchase it in store)

200 minutes
Unlimited evenings and weekends after 5pm
Extended coverage
Visual voice mail, call display
Unlimited text and MMS
1000 Canada long distance minutes
500mb data

$47.50/month.

[silverbird114]

BS from the agent!
I have both the $25 unlimited incoming plan (which includes CID) & the $10 VP.
Unless they changed policy in the last month, the system should take them together, like it did for me :-)

PS I actually asked " don't you have a $25 plan with unlimited incoming calls?" (wanting to save $2.50 from having the $17.50 plan and $10 Un Incoming option I was previously offered) and my agent said "yes; and we'll keep your VP, as that is the cheapest way to have all those options." IF your getting stuck with an agent, get him to enter the $17.50 plan, add the VP; then change the $17.50 for the $25 Un Incoming plan and it should work!

Dam, i hate this agent!

i had keep the confirmation number of the call i had with the first agent who told me that was not a problem.

I want my :
25$ Unl.Incoming(E&W17h)
10$ V.P.
30$ 6bg data
0,40$ 911
-22$ credit
=
43.40$+tx

+ 3 free month ( only the 25$ is credited... ) + 3 month unlimited local call

And, thirstyears, what is your plan?

[Scavos]

one more question:

i got the plan with 10 dollar discount for 12 months? Is that normal? I thought the 17.5 base plan with 10 dollar voice plan with 30 dollars for the 6gb of data was forever?

I got 2 weird estimates
I called once the girl said 37.50
then guy 54.5 before tax
the he "sorted it out"
and now it's 47.5 only because of a discount or something....

[xcandy]

:) Just wanted to say i was really please with customer service today after being wrongly charged on my bill. Props to service that speaks clear english, is understanding, and works to help solve your problem!

[thirstyears]

Dam, i hate this agent!
i had keep the confirmation number of the call i had with the first agent who told me that was not a problem.
And, thirstyears, what is your plan?
$28 for: 300D/1000E+W@5/Unlimited Incoming; CID, WC, VM, 2500Txt; 35minCdn/US LD; Flex data plan

Negotiated (in June) as follows:
>25$ 200D/1000E+W@7/Unlimited Incoming/CID. Asked to switch from: $17.50 + $10 for Unlimited Incoming
>10$ VP: CID, WC, VM, 2500sms (already had)
>-10$ credit for VP (already had)
>-5$ credit; agent offered this, as Fido could not match Wind's US roaming rates
> 5$ 35min US/Cdn LD; wanted some, as LD is included with Wind. Told them I didnt need a lot; though was hoping for more, say 50 or 100, but was told not avail any more, only 1000Cdn for $10 :-(
>10$ Flex data. Told them I was willing to give up data as I was paying $15 for 150MB, which "i could not justify"
> 7$ credit (for data). Agent looked at my records and saw i typically only use 10-15MB/month and said he would give me $5 credit... but, "System would not allow the "data credit" on flex data, nor allow a 2nd generic $5 credit, so 'unfortunately' (he) had to give me $7" :-)
>E+W@5pm as that was the promotion, if agreeing to a contract, at that time
>100 bonus daytime min (asked for 50)
>can get new iphone4 (or 3gs, -my choice) at agreement pricing with my Fido$
>supposedly I have too many credits. My agent put a note on my file for other CSRs to contact him when i order my iphone, to ensure all those credits get applied. :-) Happy Day!

I got pretty much everything I asked for (except better US roaming rates, for which they gave me a credit in lieu of), at a price better than I expected! Very Happy :-)

...though, might be tempted to switch Flex data and VP for $30iVP in the future. I'll push fo rmore LD when I get my iphone, but its not a deal breaker. :p

[heyhey]

How do you pick up an iPhone 4 if you just renewed for 3 years? For me they said to sign a contract with the store (using one of their plans), then call retentions to change my plan to the deal I worked out. I wouldn't mind renewing now though and getting my plan officially (right now it is a note), then get the phone.

Retentions had left a note on my account for the plan to be activated this Friday. Basically, when I pick up the phone at the end of this week, the in-store representative will make a quick call to verify my new contract and I'm good to go.

[Scavos]

Hhahaah nooooooo! existentialist life crisis...
Sorry let me clarify the mist I spawned..

:/ annoyed now since I chickened out to hardcore retentions rep... I want to renegotiated.. But I don't want to be labeled as a "difficult" customer with a star.. Is there anyway I can still? But I accepted it... I only discovered after taking the plan I NEED unlimited text.. looked at textnow app and ping but textnow doesn't work on fido and ping is...... They never mentioned it being only for 12 months.. ninja skills?...

So the main question sorry, is can I retalk it out or is it done? Because I would really like to get unlimited text without adding 10 dollars.... Or maybe but getting a credit compensate for it.

[qwertyuiop]

How do you pick up an iPhone 4 if you just renewed for 3 years? For me they said to sign a contract with the store (using one of their plans), then call retentions to change my plan to the deal I worked out.

I was told this as well. Go to a store, buy the phone and sign up for any contract, then call in and they'll switch the plans.

[h2000]

Thirstyears, hoping you can give me your advice again..this is what i've been offered so far:
- 250 daytime minutes
- unlimited e+w from 5pm-8am
- unlimited F2F and F2R including Rogers home phone
- VVM, CD
- unlimited NA texting
- $10 credit
= $37.50

we didn't talk about data yet because the retentions rep told me to wait until friday in which they may bring back the 6gb of data. She advised me she would try and work something out for the data as well but until friday, there wasn't much she could do...anyways, i know i can probably get an additional $5 in credits from the data which would bring my total to 62.50 a month for this package...do you think i'm paying too much here or can you see something that i can still negotiate on (ie. asking for $20 in total credits instead of $15). Again, thank you for your help...

[chenzhihao]

Can someone ask this question for me please, because I've posted this 2 days ago:

I just called Fido, to sign up for contract, and they offered me the $17.50 value plan; 200 mins, CID, 2500 Txt, VM, CW, Unl. after 5pm.

Is it true that Fido requires a $25 plan on contract to receive a new phone?

nope, hope that u reach the nice csr

[chenzhihao]

my friends..
my friend just called retentions today

$99 +tax

750 min
1700 evening weekend
6gb (30$ reduced to 20$, this was done when he mentioned that rogers offers double the data with additional 5bucks)
call id, voice mail

[Yummier]

Hi, I'm looking into buying someone's phone plan online and was wondering what would the process be if I need to change the name and number of the current phone holder

[e90fanatic]

Hi, I'm looking into buying someone's phone plan online and was wondering what would the process be if I need to change the name and number of the current phone holder

then you switch the account to your name first then port your exisitng number to replace the acquired number.

[thirstyears]

Hi, I'm looking into buying someone's phone plan online and was wondering what would the process be if I need to change the name and number of the current phone holder
Call 611 and ask!
-From what I understand the two of you will need to go to a Fido store.
-The seller will need to bring a recent invoice and ID (to prove they are the account holder)
-You will need 2 pieces of gov't ID, so Fido can run a credit check on you.
-5 minutes of time (from what someone else posted)
-(the account must be in good standing; seller cannot have ordered new hardware in the last 30 days; and you have to pass a credit check)

[thirstyears]

my friends..
my friend just called retentions today
$99 +tax
750 min + 1700 evening weekend
6gb (30$ reduced to 20$, this was done when he mentioned that rogers offers double the data with additional 5bucks)
call id, voice mail
Do you know/can you get the break down of charges for that plan? thanks!

[thirstyears]

Thirstyears, hoping you can give me your advice again..this is what i've been offered so far:
17.50$ - 250 daytime minutes unlimited e+w from 5pm-8am
10$ - unlimited F2F and F2R including Rogers home phone
10$ - VVM, CD
10$ - unlimited NA texting
- $10 credit
= $37.50

we didn't talk about data yet because the retentions rep told me to wait until friday in which they may bring back the 6gb of data. She advised me she would try and work something out for the data as well but until friday, there wasn't much she could do...anyways, i know i can probably get an additional $5 in credits from the data which would bring my total to 62.50 a month for this package...do you think i'm paying too much here or can you see something that i can still negotiate on (ie. asking for $20 in total credits instead of $15). Again, thank you for your help...
-In all my negotiations I NEVER asked for credits... (though I did ask for alternate plans/options to their suggestions, if I knew they offered something better suited to my needs/price)
-I merely stated what the competition was offering, what it was I liked about their plan(s), and asked Fido to offer me something similar (or slightly smaller/cheaper -I was using wind's $35 plan and I didn't need unlimited calling). When I pressed them how beneficial a competitor's feature was, and would save me money, that is when my agent offered me a credit (or bonus) in leiu of that feature if Fido could not match. I aslo lucked out because my data usage was minimal and my agent was willing to give me a credit on the flex data.
-Bottom line, I showed them how appealing the competition's offer was and made them fight for my business (as well as down play some of the things I did want, but telling them they weren't that important to me... like when they told me I couldn't use an iphone on Wind... I repleid: "Yah, I know. That's not as important as saving money which wind's plan will do, with a plan that would give me way more than what I really need"). At the very end of negotiations, after my plan was worked out, that is when I asked for the iphone with my Fido$ :-)

-some of the options you have are likely going to cost you extra$. such as VVM. There is an app called text plus you can check into, which might save you that $10 NA text option (is that included with Wind???)

-Reread and follow the strategies in my signature. If you don't have Wind or another upstart's plan you can use as leverage try and get the details on a good corp plan (ask friends/relatives if they have one, and whats included).

[vtec96]

I just called Fido and I couldn't get a good plan.
Right now, I am NO contract and paying $78 per month.
They offered me:

$17.50 plan (200min, unlimited eve/weekend at 5PM)
$10 Unlimited Incoming
$10 Value Pack (CID,VM,2500TXT)
$30 6GB Data
- $10 Credit and no SAF or 911 Fee
Total will be $60.38 TAX in.
3 years contract with iPhone 4.

Is there anyway I can get more credits?
I don't really need unlimited eve and weekends since I have unlimited incoming.
What's other options I have now??
Please help me out! thanks!!!

Ha..I just called back and the CS was super nice! Got me another $5 credit :)
So my Total will be $55.55 Tax in :)

[ercc]

A couple quick questions to anyone who is able to answer them! Thanks in advance.

I was offered the following retentions plan by fido. Can I do any better?
Old 'cityfido' unlimited calling
1000 long distance
Call ID, VM, 2500 text
flex data plan (100MB)
for about $55 plus tax per month.

My requirements are fairly simple. I have a Toronto number, but am frequently in Hamilton (Ancaster actually) and call other hamilton numbers. I need the calls made within Hamilton to be local or this plan doesn't work for me. Will the 'cityfido' include these as local calls? If they don't, this plan is useless to me as I will very easily go over my 1000 long distance minutes. Also what does this 'roaming' thing refer to on the old cityfido? Is it just long distance? I made it clear to the CSR that I use about 1500 minutes per month and need complete cost certainty. Most of these minutes are Hamilton-to-Hamilton (ie what used to be local for outgoing and long distance for incoming). If this scenario is changing I fear almost all my minutes will be billed as long distance rather than the mix I currently have.

[unknownace]

Anyone able to get Hardware Upgrade Credits? I know that I was able to get it previously when renewing and picking up a motorola z6w. I'm wondering if it's possible to get credits to pay for the iphone?

[thirstyears]

-Does Fido have any long distance bundles any more?
I remember when I got my retentions plan they offered me 1000 CDN LD minutes for an extra $10/month. I recently called to add it and they told me it was no longer offered???
Yes it is still offered through retentions, as I was offered it today.
For Canadian LD its: $10 for 1000 min; or retail $20 for unlimited
For US/Cdn LD: $5 for 35 min; $10 for 100min; or retail $30 for unlimited (or $0.10/min for $5/month which is only an option if you dont know about the retention options! :p)

[thirstyears]

A couple quick questions to anyone who is able to answer them! Thanks in advance.

I was offered the following retentions plan by fido. Can I do any better?
Old 'cityfido' unlimited calling
1000 long distance
Call ID, VM, 2500 text
flex data plan (100MB)
for about $55 plus tax per month.
-Will the 'cityfido' include these as local calls?
-Also what does this 'roaming' thing refer to on the old cityfido? Most of these minutes are Hamilton-to-Hamilton (ie what used to be local for outgoing and long distance for incoming).
I am assuming you have
$45 CifyFido + $10 1000LD + $10 VP + $10 Flex data =$75 -55= $20 in credits which is very good (matching Wind's voice plan, though wind has additional features/benefits).

This is the CityFido coverage map (click on your city below the cityfido plans): http://www.fido.ca/web/page/portal/Fido/MonthlyPlans?forwardTo=monthlyPlans#cityFidoSectio n
Roaming is when you are outside of your home (Toronto) CityFido zone. You will be billed ($0.35 /min???) for roaming PLUS any applicable LD charges on any calls placed/received while roaming.
Looks like you ARE covered by CityFido for what you described.

Read the link in my signature for strategies on negotiating

[idagger]

I called into retention a few weeks ago and they gave me

$17.50 EPP / Killer Plan
-200 Minutes
-Unlimited Evening and Weekends from 5pm
$10 Retention Value Pack
-Caller ID
-Voicemail
-2500 texts

I accepted their offer but now I want to add the $10 retention data flex plan. Is there a rule about calling in so frequently? If I can call back what would I say to them? Would I be able to get a $10 credit to cover the value pack if I add the data flex plan? Last time I spoke to retention they said they can't add any credits to my account because of the Killer Plan. It would be nice if they can add a few Canadian long distance minutes since I have family in far Southern Ontario.

Does anyone have any better suggestions for my needs? I don't need much data, I only need it for push e-mail. My plans have to be $35 or cheaper each month since I'm a student.

Btw I am only 7 months into my 3 year contract.

[kitsunedon]

Currently have a 8 yrs old voice plan:

$25
100 mins daytime
1000 mins evening/weekend from 7pm
f2f

+ CID charge of $7, SAF and 911. Whew.

That's my voice. I have $30 6G/mth data which I do not wish to alter so left it out of the conversation.
-------------------------------------------------------------

Called retention today and got 3 options:

$25 retention plan
200 mins daytime
1000 mins evening/weekend from 7pm
unlimited incoming call
CID
no SAF 911 charge


But then I realized this excludes the text so I called back again, got the followings:

$27 retention plan
200 mins daytime
1000 evening/weekend from 7pm
f2f voice
2500 outgoing text / unlimited incoming
CID with name / VM


$29 retention plan
200 mins daytime
unlimited evening/weekend from 5pm
unlimited f2f voice/text
CID


both with no SAF & 911.


I am not sure how much harder I could've tried..but here's what I have on my file at least.

Hope this can be a reference to those yet to talk to fido regarding the retentions.

Cheers,

[deal_king]

Currently have a 8 yrs old voice plan:

$25
100 mins daytime
1000 mins evening/weekend from 7pm
f2f

+ CID charge of $7, SAF and 911. Whew.

That's my voice. I have $30 6G/mth data which I do not wish to alter so left it out of the conversation.
-------------------------------------------------------------

Called retention today and got 3 options:

$25 retention plan
200 mins daytime
1000 mins evening/weekend from 7pm
unlimited incoming call
CID
no SAF 911 charge


But then I realized this excludes the text so I called back again, got the followings:

$27 retention plan
200 mins daytime
1000 evening/weekend from 7pm
f2f voice
2500 outgoing text / unlimited incoming
CID with name / VM


$29 retention plan
200 mins daytime
unlimited evening/weekend from 5pm
unlimited f2f voice/text
CID


both with no SAF & 911.

Hope this can be a reference to those yet to talk to fido regarding the retentions.

Cheers,

Frankly, you could do better.

The retention value pack is : VM/CID/2500txt for $10.

The best is to take over someone's classic city fido for $40, negotiate a $10 monthly credit, and then a $10 credit for the VP, so you get it all for $30.

[kitsunedon]

Frankly, you could do better.

The retention value pack is : VM/CID/2500txt for $10.

The best is to take over someone's classic city fido for $40, negotiate a $10 monthly credit, and then a $10 credit for the VP, so you get it all for $30.

I just looked into craigslist to see how much those city fido plans + 6GB/mth data takeover would go for, and I see asking prices deviate around $3~400 range at this point.

Based on my usage up to this point..$27 seems reasonable...although not the sweetest treat. XD

Thank you for the input.

[chenzhihao]

Do you know/can you get the break down of charges for that plan? thanks!

well he did not give me the details, he was told my fido this is an great plan, i suggested to call back and ask for the 80$ plan

[IQGreg]

Yes it is still offered through retentions, as I was offered it today.
For Canadian LD its: $10 for 1000 min; or retail $20 for unlimited
For US/Cdn LD: $5 for 35 min; $10 for 100min; or retail $30 for unlimited (or $0.10/min for $5/month which is only an option if you dont know about the retention options! :p)
Thank you!

[VorteC]

I called into retention a few weeks ago and they gave me

$17.50 EPP / Killer Plan
-200 Minutes
-Unlimited Evening and Weekends from 5pm
$10 Retention Value Pack
-Caller ID
-Voicemail
-2500 texts

I accepted their offer but now I want to add the $10 retention data flex plan. Is there a rule about calling in so frequently? If I can call back what would I say to them? Would I be able to get a $10 credit to cover the value pack if I add the data flex plan? Last time I spoke to retention they said they can't add any credits to my account because of the Killer Plan. It would be nice if they can add a few Canadian long distance minutes since I have family in far Southern Ontario.

Does anyone have any better suggestions for my needs? I don't need much data, I only need it for push e-mail. My plans have to be $35 or cheaper each month since I'm a student.

Btw I am only 7 months into my 3 year contract.

That's the plan I have now and mine isn't even retention, I think you can do better.

[Scavos]

but then you accepted it isn't it bad to call back and say I want to reagree?
Same situation as you dagger but 9 months :P

I mean we can't exactly say...I got hookwinked! or can we?

$17.50 plan
-200 Minutes
-Unlimited Evening and Weekends from 5pm
$10 Retention Value Pack
-Caller ID
-Voicemail
-2500 texts

pretty much the same deal:
expect 6gb for 30
and a 10 credit for 12 months.
so total is 47.5 for 1 year and have 2 years and a month left.

[ercc]

I am assuming you have
$45 CifyFido + $10 1000LD + $10 VP + $10 Flex data =$75 -55= $20 in credits which is very good (matching Wind's voice plan, though wind has additional features/benefits).

This is the CityFido coverage map (click on your city below the cityfido plans): http://www.fido.ca/web/page/portal/Fido/MonthlyPlans?forwardTo=monthlyPlans#cityFidoSectio n
Roaming is when you are outside of your home (Toronto) CityFido zone. You will be billed ($0.35 /min???) for roaming PLUS any applicable LD charges on any calls placed/received while roaming.
Looks like you ARE covered by CityFido for what you described.

Read the link in my signature for strategies on negotiating

Thank you! This clarified it perfectly.

I may call to change it as I don't really want a zoned plan, and as you said this is simply what Wind offers but without the favourable US rates.

[vuong05]

Has anyone heard if they are bringing back the 6GB $30/month deal? It's so close to the launch of the iphone 4 that no news of this deal yet is a little worrying.

Also, do you guys and girls know what is the exact procedure on picking up a new Iphone 4? I've heard some say to go into the store and buy one on there normal plans and call into fido to have them change it back to your original plan. Others have said fido will send it to your home.

Just looking for help as I'm ready to change my phone and plan from fido. Thank you for time.

[abc44]

Has anyone heard if they are bringing back the 6GB $30/month deal? It's so close to the launch of the iphone 4 that no news of this deal yet is a little worrying.

Bell is doing it, so I'd assume Rogers/fido will as well.

http://mobilesyrup.com/2010/07/27/bell-putting-6gb-30month-data-plan-on-the-table-for-the-iphone-4/

[andydamack]

I've been a Fido customer for 10 years, and I'm currently eligible for a HUP to get the new iphone and looking to renew my plan as well as potentially renewing 1 - 3 additional lines that are under my account. 3 lines are within a year of ending, and 1 line is currently on month-to-month...I need some advice on how to get a better deal on 1 or more of those lines.

My current plan is as follows:

200 unl evening/weekend 5pm $17.5
Unlimited Incoming $10
iphone value pack $15
unlimited inc credit -$10
6GB $30
NO SAF + 9/11
Total $62.50 before tax

I've slowly chipped away at the total price by calling in to remove SAF at the end of last year, but it seems to me that some people have close to what I have and are paying as little as < $50 taxes in.


Is there anything special I can do to request the $10 data credit and other credits that I have seen others get to get below $50/month or somewhere close to it?
If I am doing multiple renewals, do I have more leverage with the retentions people?

Thanks in advance.

[thirstyears]

Also, do you guys and girls know what is the exact procedure on picking up a new Iphone 4? I've heard some say to go into the store and buy one on there normal plans and call into fido to have them change it back to your original plan. Others have said fido will send it to your home.
I called in to retentions today to ask about procedures for picking up an iphone4 & implement my pending agreement; and to verify if I could use my Fido$ towards the purchase price. My CSR was not willing to speculate, and provided only truly accurate information. This is what he said:
"Fido has been very quiet, not disclosing any official information to CSR staff, with respect to ANY details on the iphone4; its release/launch date; any possible plans or options (such as the 6Gb data plan) that might coincide with it’s release; or procedures for people with retention plans acquiring an iPhone4." He suggested (if I hadn’t already) to sign up at www.fido.ca/iphone to register for emails, from Fido, for the latest information on the iPhone’s release.

For people wishing to use Fido$ and get subsidized pricing, the current policy is:
-a customer has to agree to a new 3 year term
-they must subscribe to a data plan
-the combined voice and data plans must be $25 per month or more
He again made it clear that this is the current policy, and that this policy could change with the release of the iphone4. As I said, this CSR was being very precise with all the information he was disseminating.

[vuong05]

Thanks thirstyears for the info. I have already signed up for the iphone email list on fido.ca. With the release being only 3 days away, I was hoping for more information from fido at this point, but i guess I'm like everyone else and just have to wait for more info.

[VorteC]

Just got off the phone with Fido retention... I still have 14 months remaining in my contract but here's what they gave me:

200 weekday minutes
unlimited evenings / weekends from 5PM
2500 texts
CID/VM

$27.50 + tax TOTAL.

Added a $10 data plan too.

[Demonoid]

Just got off the phone with Fido retention... I still have 14 months remaining in my contract but here's what they gave me:

200 weekday minutes
unlimited evenings / weekends from 5PM
2500 texts
CID/VM

$27.50 + tax TOTAL.

Added a $10 data plan too.

Did you extend your contract ? or it is the same contact ?

[ppchiu]

I just got off the phone with retentions, this is what I got.

200 mins, U/EW from 5pm to 8am
CID
VM
2500 TXT
F2F, F2R
6GB

Thanks to being able to retain my old credits, my plan ended being $47.6 after taxes. She told me to call in on friday again to get the iPhone 4 tho.

[VorteC]

What are credits? And how do they work? And how do I get them?


Did you extend your contract ? or it is the same contact ?

Same contract

[thirstyears]

Thanks Thirsty. I hope their policy doesn't change, I'm almost ready to buy a 3GS now, in case it does. I'll keep waiting for now, though and see how it goes.
-Me too. I want to use my Fido$ :-)
-except there are no more 3gs in stock :-(
-i guess i'm committed to the 4... i just ordered invisi-shield for iphone4 (US$19.99 -it's supposed to help with the antenna problem too... A silicone case is ok for the car, not so much for my pant pocket)

[thirstyears]

What are credits? And how do they work? And how do I get them?
Monthly credits on your account, which reduce the cost of your plan. See the post, linked in my signature, on Fido's retention plans, options, and credits; and read the section on credits.

[thirstyears]

Are the 3GS gone everywhere or just through Fido? I'm also from Vancouver. I'm sticking with the 4, but I would like a backup if the policy is different for them. On Future-shop/Best buy it says no information available for now. the apple store (online) indicates they have 8GB 3GS; lots of used 3gs on craigslist vancouver :p

[bundash]

spoke with fido retention today and this is what i got

150 minutes
Unlimited weekends/evenings
Unlimited incoming
2500 texts
CID
VM
no SAF
$35

plus flexible data plan
if i use between 0-100 MB i pay an additional $10
between 100-500 MB i pay an additional $15
500 MB and over i pay an additional $20

I think it's a pretty good deal

[VorteC]

plus flexible data plan
if i use between 0-100 MB i pay an additional $10
between 100-500 MB i pay an additional $15
500 MB and over i pay an additional $20

I think it's a pretty good deal

Are all of the "flexible data plan"s the same?

I swear I heard it was 0-100MB it is $10
and 100-150MB it is $15... or did I hear wrong?

[bundash]

Are all of the "flexible data plan"s the same?

I swear I heard it was 0-100MB it is $10
and 100-150MB it is $15... or did I hear wrong?

I think you might be right i wrote it wrong. It's 100-150 MB is $15

[awaisuk]

What are credits? And how do they work? And how do I get them?



Same contract

I have almost 1 year left in my contract aswell.

Can someone please tell me how to get better plans off Fido?

I am paying this:

100 minutes
7pm after free and weekends
caller id
unlimited texts

$35/month

Can I get better without extending the contract?

Please let me know how and what I need to do.

[thirstyears]

I have almost 1 year left in my contract aswell.
Can someone please tell me how to get better plans off Fido?
Can I get better without extending the contract?
Please let me know how and what I need to do.
-No you do not need to extend your contract, you can change your plan though.
-Follow the link in my signature and read the post on how to negotiate a good retetions plan...

[VorteC]

I have almost 1 year left in my contract aswell.

Can someone please tell me how to get better plans off Fido?

I am paying this:

100 minutes
7pm after free and weekends
caller id
unlimited texts

$35/month

Can I get better without extending the contract?

Please let me know how and what I need to do.

Yeah you can definitely do better than that. Lots of people have the same plan I have...
200 min + 5pm evenings/weekends + caller id + 2500 texts (practically unlimited) + VM for $27.50 + tax.
I got this with minimal bargaining and I still have 14 months left in my contract, and I didn't have to extend my contract to get this plan. I basically just told them that I'd be going with a different carrier and I'm willing up to eat up the cancellation charge because I'd have a cheaper plan with a different carrier, as well as a new phone as well.

[Truemana]

I got offered this:

- 200 daytime minutes
- UL E/W at 5pm
- Voicemail/CID
- 500mb
- UL incoming
- 1000 LD min
- $10 credit
- 3 year agreement on iPhone 4

$57.50 + tax

Haven't agreed yet since they can't order the phone until Friday the earliest. I'm going to try and get $10 or $5 more credit since I'm currently month to month and already have an infinite $10 credit related to the change in LCA. Seems pretty standard to me.

[swiss000]

i am a newbie in this and got offered the following:

- 200 daytime minutes
- UL E/W at 5pm
- Visual Voicemail/CID/Who caleld
- Unlimited text/MMS
- 500mb
- 3 year agreement on iPhone 4

$17.5 voice plan + $30 data plan

Haven't agreed yet since they can't order the phone until Friday the earliest.
I am hoping to get $5 credit since i have no contract with Fido now, but was told they'll not offer credit for smart phone plan alternatively, if I don't like the above, they could offer me the below.

voice plan price unchange but data plan only gets the below:

-150mb, CID, regular voice mail, no MMS and who called, only 2500 text message for 25

which deal is better? it seems $5 less, i lost a lot of features~~

[tony_0412ang]

finally got my plan without extend my contact.

$25
200 min daytime
unlimited e/w from 7 p.m
unlimited incoming call
2500 text message
cid + VM
unlimited fido to fido

and my contact will end by jan 2011

do you guys think that if i can negotiate with fido again in jan 2011
and do you guys think this plan is good enough?

thanks for input

[thirstyears]

finally got my plan without extend my contact.
$25
200 min daytime, unlimited e/w from 7 p.m, unlimited incoming call
2500 text message, cid + VM
unlimited fido to fido
and my contact will end by jan 2011
do you guys think that if i can negotiate with fido again in jan 2011
and do you guys think this plan is good enough?
-This is a VERY good deal; it is unlikley you'll get further credits to make it any cheaper.
-You WILL likely have to negotiate again in 2011, as Fido will probably not want to automatically renew all the credits you currently have, with a contract renewal. But with some negotiating, you should beable to keep what you have, or make changes, at that time.
-Well done!

[falcon9]

I recently negotiated a new agreement. It'll be in effect once I get the iPhone 4 from the Fido store.

$17.50 Retention Plan
200 mins (+50 bonus minutes)
unlimited E+W at 5PM
$10 unlimited incoming
$15 ValuePack for iPhone (VVM, CID, WC, 2500 SMS)
$30 6GB data plan (grandfathered)
-$7 credit
-$5 extra credit

It comes down to $60.50 plus taxes.

[awaisuk]

Yeah you can definitely do better than that. Lots of people have the same plan I have...
200 min + 5pm evenings/weekends + caller id + 2500 texts (practically unlimited) + VM for $27.50 + tax.
I got this with minimal bargaining and I still have 14 months left in my contract, and I didn't have to extend my contract to get this plan. I basically just told them that I'd be going with a different carrier and I'm willing up to eat up the cancellation charge because I'd have a cheaper plan with a different carrier, as well as a new phone as well.

I havent done this before, so basically I call them and tell them want to cancel my contract because I can get the same package for $12 with Wind or something and that this plan is costing me too much. They will insist that I stay with them because there are going to be lots of charges if I cancel the contract, but I should stick to my decision just so they transfer me to retention?

What if they cancel my contract without transferring me to retention? :confused:

[silverbird114]

I recently negotiated a new agreement. It'll be in effect once I get the iPhone 4 from the Fido store.

$17.50 Retention Plan
200 mins (+50 bonus minutes)
unlimited E+W at 5PM
$10 unlimited incoming
$15 ValuePack for iPhone (VVM, CID, WC, 2500 SMS)
$30 6GB data plan (grandfathered)
-$7 credit
-$5 extra credit

It comes down to $60.50 plus taxes.
too expensive, try to get a 10$ more credit if you can!

[swiss000]

can anyone provide me some input for my plan? thanks in advance!

i am a newbie in this and got offered the following:

- 200 daytime minutes
- UL E/W at 5pm
- Visual Voicemail/CID/Who caleld
- Unlimited text/MMS
- 500mb
- 3 year agreement on iPhone 4

$17.5 voice plan + $30 data plan

Haven't agreed yet since they can't order the phone until Friday the earliest.
I am hoping to get $5 credit since i have no contract with Fido now, but was told they'll not offer credit for smart phone plan alternatively, if I don't like the above, they could offer me the below.

voice plan price unchange but data plan only gets the below:

-150mb, CID, regular voice mail, no MMS and who called, only 2500 text message for 25

which deal is better? it seems $5 less, i lost a lot of features~~

[silverbird114]

what is "Unlimited happy hour 5pm-7pm"

unlimited like in unlimited local call ( incoming/outcoming )

or it just make your 19h evening go to 17h

[swiss000]

sorry i meant weekday/weekend evening start at 5pm

not unlimited, thanks.

[silverbird114]

$17.5 voice plan + $30 data plan

-150mb, CID, regular voice mail, no MMS and who called, only 2500 text message for 25


the "25$" package is 2 options :

15$ 150mb data
10$ CID-VM-2500Texts

the 30$ Iphone value pack offer more for 30$,
i think that i would pay 5$ more.

[swiss000]

the "25$" package is 2 options :

15$ 150mb data
10$ CID-VM-2500Texts

the 30$ Iphone value pack offer more for 30$,
i think that i would pay 5$ more.

thanks, that's what i thought too!
but do you think there's a possibility for me to negoitate a $5 credit to bring it down to $42.5 plus tax?

thanks.

[bkushner]

Basic Combo - 150 Anytime + 2 26.00
Credit: Bundle Discount -10.00
Credit: Monthly credit $5 -5.00
200 text messages 5.00
Internet option / 6 GB 30.00
Eve and Wkends 1200 - Wireless 0.00
Tethering Access 0.00
System Access Fee 2.70
9-1-1 Emergency Access Fee 0.75
Total before taxes: $49.45
GST (#86239 5381) 2.47

Total for Fido: $51.92

I am 2 years into a 3 year contract. I am thinking of HUP with iPhone 4 but would like the plan sweetened if possible. Every CSR I talk to tells me not to give this plan up. Does anyone have any ideas what I can expect or add to it that they will do? Maybe long distance or data credit?

[thirstyears]

too expensive, try to get a 10$ more credit if you can!
Not wanting to ruffle your feathers, but something you might consider...
-Now this is strictly my opinion: I don't think it is very likely (or at least going to be easy) for anyone to be able to negotiate $22 in credits on a base plan of $17.50, as you've suggested.
-Unless you can assist someone with useful advice to help them achieve something, perhaps it is better to keep quiet. Just telling someone to get more credits, without suggesting HOW they might go about asking for them, isn’t necessarily all that helpful.
-It might have been more helpful to suggest they either ask for:
>an additional $5 data credit or generic credit (whichever is not applied) to make this plan more competitive, and for agreeing to a new 3 year term as we are in a very competitive environment where the competition does not require a contract.
>or on a different tact, they could ask for a $10 credit applied to either the VP or unlimited incoming; a $5 data credit; and perhaps another $5 generic credit (perhaps with some LD minutes) to make this plan more competitive with Wind...
>if you can help them see why they are asking for what they are asking for then they are all that much more likely to get it.

-People generally end up with as good a deal as they're willing to work for, which is perfectly fine. :-)
-This person wasn’t actually asking how they did, or if they could do better, on this deal. Perhaps they thought they had done quite well for themselves in their negotiations because they had successfully lowered their bill. :-)

Wishing you peace & success!

[thirstyears]

what is "Unlimited happy hour 5pm-7pm
Unlimited incoming + outgoing local calls from 5-7pm (even if your E+W@7 has only 1000 min, your calls between 5-7 are unlimited)

[carldufourm]

I'm currently with virgin, but I'm going to buy the iPhone 4g with Fido on the 30th when it comes out. I already canceled with Virgin, but how do I switch to Fido? Do I have to already have a contract with them when I go buy the iphone in two day, or its better to have no contract and negotiate one at that time?

If I get a contract, is it possible to lets say two days later change it by phone or something?

Also, to get the 299/3 yr price, I have to buy the phone from Fido, but then it's going to be locked to them?

[thirstyears]

I am 2 years into a 3 year contract. I am thinking of HUP with iPhone 4 but would like the plan sweetened if possible. Every CSR I talk to tells me not to give this plan up. Does anyone have any ideas what I can expect or add to it that they will do? Maybe long distance or data credit?
What do you really need and want? Your plan is pretty sweet.
You might be able to negotiate some LD using Wind as leverage... IF not, Skype unlimited US+Cdn calling is $2.50/month with wifi/3G

[bkushner]

I just see so many people with data credits and free long distance credits I wouldn't mind that if I have to suck up a 4 year contract.

[MolsonAlex]

I'm going to call tonight at 6h45 pacific time (even i'm on eastern time) and see what I can get.
Currently I have the following:
- $ 20,00: 50 + night/WE starting at 7 + 50 sms
- 30$: 6Gb data
- 10$: iphone pack (caller ID, VM, conf)
- 10$: data credit (as from december 2009 after I called retentions)
- 0,40$: 911
---------------
50.40$ + tx = 56.89$ (stupid Quebec taxes...)

Here's what I'm looking for:
- $17.50: voice plan (200 daytime, EW starting at 5)
- $10: value pack (CD, VM, 2500 SMS)
- $15: 512mb data
- $10: credit
- $5: data credit
---------
$27.50 + tx
- 200$: iphone 4

I'm with Fido since July 11th 2009 and signed up for a 3-year contrat. I don't care signing for another 3 or 4 years, just want a bigger discounted as I'm over paying atm.

Do you guys think I can get something like that. If they offer it to me for 45$, I might take it since I've been with them for only a year.

[silverbird114]

i would like a "confirmation" on cancelation Fee.

if i am on my 22th month on a 36month contract, i could agree on a 2yr contract with no phone.

the new contract would have a max of 50$ resiliation fee because i took no new phone.

so it would not be a (10$voice + 5$data) * 14 month ( 210$ ) but a 50$

i talk to a agent, he told me that even if i accept a new contract my old resiliation fee would stand with the new resiliation fee ( something like 210$+50$ )

Is that BS? i realy think that this is BS

[silverbird114]

Here's what I'm looking for:
- $17.50: voice plan (200 daytime, EW starting at 5)
- $10: value pack (CD, VM, 2500 SMS)
- $15: 512mb data
- $10: credit
- $5: data credit
---------
$27.50 + tx
- 200$: iphone 4

ok, for what you ask, i think fido will offer you that :

- $17.50: voice plan (200 daytime, EW starting at 5)
- $30.00: value pack (CD, VVM, WC, UNL. MMS& SMS, 500MB)

After that, if you find a nice reps, you could ask to keep your 10$ credit and apply it on the new 30$ value pack ( since you accept to loose 5.5Gb ) :P
( you pay 20$ for your data since your 10$ credit, so it would not be understandable to accept to pay the same $$ with less option.. )

If they accept, you would have a $37,90+tx iphone plan.

now, you could more easely ask to get a free Unlimited Incoming that to ask another 5$ or 10$ credit. In other word, it will be more easy to add option that to lower your bill

Also i saw that they easely give 5$ credit on a 10$ option. but if you already have 15-20$ credit, it will be harder.

[MolsonAlex]

Woot! That would be awesome Silverbird114 . I hope they accept it. I'll try to be convincing but friendly at the same time

[jchan1985]

is it possible to get $20 in credits if I'm on a $17.50 plan?
what if they applied $10 to data plan and $10 to unlimited incoming?

I've had a $17.50 plan in the past and $25 in credits... the system wouldn't allow it to go through and it actually got limited automatically...

[K2`]

can anyone provide me some input for my plan? thanks in advance!

i am a newbie in this and got offered the following:

- 200 daytime minutes
- UL E/W at 5pm
- Visual Voicemail/CID/Who caleld
- Unlimited text/MMS
- 500mb
- 3 year agreement on iPhone 4

$17.5 voice plan + $30 data plan

Haven't agreed yet since they can't order the phone until Friday the earliest.
I am hoping to get $5 credit since i have no contract with Fido now, but was told they'll not offer credit for smart phone plan alternatively, if I don't like the above, they could offer me the below.

voice plan price unchange but data plan only gets the below:

-150mb, CID, regular voice mail, no MMS and who called, only 2500 text message for 25

which deal is better? it seems $5 less, i lost a lot of features~~

i got offered the same thing, but with a $10 credit and 3 months unlimited calling. I've been with Fido for 5 years now. I'll call back again and see if i can get 5 more dollars off.

[silverbird114]

if you have never deal with the retention, i think that for most of people the best way to get something nice is first, to get a got retention plan.

you should ask for a plan under $30 that include

200 min dt, E&W after 17h, Caller ID and some texts .....

by asking that fido should propose you the

17,50$( 200 min day time, Unlimited E&W after 17h )
10$ (Caller Id, Voice Mail, 2500txt )

then you should accepte if they offer that. it will take 3-4 min to make the transaction so just wait a little for the setting to be apply.

then, ask if you could have unlimited incoming for free for 6 month.

they cannot give you a credit for only 6 month for what i know, so it is a trick to ask for 6 month and get 12 month.

With a little luck they will give you a 12month credit for 10$ for your unlimited incoming.

they have a lot of 10$ option, i just took unlimited incoming in exemple because i like this option :P


and also i got lucky, the rep could give you 6 month unlimited local call. they even can give you that 2 times so 12 month WITHOUT renew.

it seems that it realy just a matter of "luck" so if they dont want give you 12 month of 10$ credit, just ask, "roger give 6 month unlimited local call, can you do that also? can you match that?"

[MolsonAlex]

Always good to know others trick :lol:...even for people that dealed many times in the past with retentions like me... fido once, videotron twice, bell, etc...

I will try your unlimited trick... I'll wait the end of the transaction and ask for the 6 month unlimited and ask to match rogers if they don't want

[Cobthaich]

Is this any good?

Unlimited incoming and outgoing
CD / VM / Txt 2500
Flex Data Plan

$67.00 taxes in. This 67 includes the data as if you only used $10 worth which I believe is either 10 MB or 150 MB, not sure. Is this a good retention plan from the Old City Fido?

[I will not buy]

After about an hour of constant haggling, I managed to scoop this out of the Retentions Rep. My contract has already expired and I am on a month to month right now.
The following plan was offered to me on the 3year term:

- 300 Daytime Minutes
- 1000 LD (In Canada) minutes
- Unlimited E/W early at 5pm
- Unlimited Incoming Calls
- Voicemail, Caller ID, 2500 Text Messages
- 1 GB Data Plan
- Would include a discount off the iphone 4g when the price comes out (Apparently no one there knows until the day of the release).

Total Damage: $62.50 (With taxes and all)


Yay or Nay for this plan?

[thirstyears]

The following plan was offered to me on the 3year term:
17.50$ 300 Daytime Minutes,Unlimited E/W early at 5pm; 10$ 1000 LD (In Canada) minutes; 10$ Unlimited Incoming Calls; 10$ Voicemail, Caller ID, 2500 Text Messages; 30$ 1 GB Data Plan
>77.50$ >> Total Damage: $62.50 (With taxes and all) Yay or Nay for this plan?
Very good. Not likely to get further credits, unless you can show a better deal from a competitor. Can you?

Edit: for some reason I assumed that was a 6GB plan... As it is not, a switch to flex data might save you $5 or more IF you can keep all your current credits (if you lose $5 data credit AND you usually use 500MB or less, flex will still save you $$)

[swiss000]

i got offered the same thing, but with a $10 credit and 3 months unlimited calling. I've been with Fido for 5 years now. I'll call back again and see if i can get 5 more dollars off.

thanks K2, how can you get the $10 credit and 3 months unlimited calling?? I've been with Fido since 2006, so almost 4 years now, but i spoke with the rep today and she seems to be very strict and don't offer me any credit and unlimited calling, how can i get that?

thanks thanks!

[chenzhihao]

i talked to rogers (owners of fido), they said that chatr was created to take out any clients that want to have the retention deals . i do not buy it, there always will be retention deals, as there are always be contracts.

[aznkappa]

I havent done this before, so basically I call them and tell them want to cancel my contract because I can get the same package for $12 with Wind or something and that this plan is costing me too much. They will insist that I stay with them because there are going to be lots of charges if I cancel the contract, but I should stick to my decision just so they transfer me to retention?

What if they cancel my contract without transferring me to retention? :confused:

try the 18772884240 > press 5
and the plan u said u got offered for $35? i cant rmb.. anyways its not that good

this is what i have for $25
200 Daytime
Unlimted Even/Weekend after 7
Unlimited Fido to Fido
CID,VM,2500 Text
no contract!

[hohohong]

I know Chatr just started. Anyone manage to use Chatr to negotiate with Fido?

[tonyelbatal]

Hey again everyone!

I'm going to review my plan before I sign for it tomorrow most probably (30th of June):

200min / Unlimited e&w after 5PM, 1000min F2F : 20$
iPhone VP (CID + ND + WC + VVM + Unl.SMS/MMS + 500MB) : 30$
Unlimited Incoming Calls : 10$
-10$ credit on Unlimited Incoming Calls
TOTAL: 50$ + taxes

I think this is a good plan, but I was thinking, Fido offered me additional 200 day time minutes for 5$ instead of 10$, but since I've been trying to push further to get additional credits, it's not working for me here in Montreal (I already did 5 calls and got 4 plans before the above). So do you think I should take the additional 200minutes for 5$ ? Since they will give me 5$ credit on it (so it's 5$ instead of 10$). I don't know if I will really need it, but since it's for 3 years contract, I can remove it later on if I don't need it, but since it's discounted already and I will have like 400min day time min.

What do you say? maybe I should keep the 50$ without additional 200min? I can use Skype though to make calls over 3G (I will have to jailbreak my iPhone 4 later on in order to do that using Skype for free) but the thing is Skype uses 1MB/min of call I think.

:)

[K2`]

thanks K2, how can you get the $10 credit and 3 months unlimited calling?? I've been with Fido since 2006, so almost 4 years now, but i spoke with the rep today and she seems to be very strict and don't offer me any credit and unlimited calling, how can i get that?

thanks thanks!

My previous plan had credits.. i guess i should post what i had before... but just ask.. thats all i did.

$25,
200 DT
1000 e/w
unlimited incoming
CID
$5 - 100 txts
$15 dollar credit
.. i was also paying SAF and 911

[thirstyears]

So do you think I should take the additional 200minutes for 5$ ? Since they will give me 5$ credit on it (so it's 5$ instead of 10$). I don't know if I will really need it, but since it's for 3 years contract, I can remove it later on if I don't need it, but since it's discounted already and I will have like 400min day time min.

a) ask if you can take the plan without the extra 200min (for $5) for now, but with a note on your file that you can add them at a later date at this price, if you find the base 200 min is not enough;
b) take them with the plan and have a note on your file that clearly states if you remove the extra 200 minutes they will ONLY remove $5 in credits (not $10; keeping the rest of your plan at $50).
-Whichever you choose INSIST the plan for $50 ($20 base plan, $30VP and $10 Unlimited Incoming Calls with $10 credit) is noted as the actual plan you are agreeing to; and the extra $5 for 200 minutes is a separate option which you can add or remove without affecting your $50 plan, should you add then later remove those extra minutes

[tonyelbatal]

a) ask if you can take the plan without the extra 200min (for $5) for now, but with a note on your file that you can add them at a later date at this price, if you find the base 200 min is not enough;
b) take them with the plan and have a note on your file that clearly states if you remove the extra 200 minutes they will ONLY remove $5 in credits (not $10; keeping the rest of your plan at $50).
-Whichever you choose INSIST the plan for $50 ($20 base plan, $30VP and $10 Unlimited Incoming Calls with $10 credit) is noted as the actual plan you are agreeing to; and the extra $5 for 200 minutes is a separate option which you can add or remove without affecting your $50 plan, should you add then later remove those extra minutes

The stupid rep didn't add on that plan that I have early evening at 5PM!! I don't know how that happened, good thing I mentioned my plan details again. So they did add the 5PM again (but don't know if it's forever or only for 3 years).

And when I asked for the 200min for 5$, they said they were offered with the previous plan (the one they offered before) so I cannot ask for them. I know If I call again I can ask for it. Even they didn't give me additional 50min for free!! Maybe I can call another rep to ask for this at retentions.

For the 3 month free unlimited local calls, I tried to ask them to give me something else instead like additional credit, but they didn't accept, they said it's part of the plan. hehe

[funkymankevx]

I talked to Fido last night because I was considering to switch to a corporate plan with Telus through work.

I was offered the following and wonder if there is something more I should ask for.

200 min
E&W @ 5pm

Caller ID, Voicemail, 2500 Texts

That is for $27.50 - $10 credit = $17.50.
I also kept my $25 500mb data plan.

It seems like a good plan to me, but maybe there is more that I don't know about. Also I have an iPhone if that is relevant.

[tonyelbatal]

I talked to Fido last night because I was considering to switch to a corporate plan with Telus through work.

I was offered the following and wonder if there is something more I should ask for.

200 min
E&W @ 5pm

Caller ID, Voicemail, 2500 Texts

That is for $27.50 - $10 credit = $17.50.
I also kept my $25 500mb data plan.

It seems like a good plan to me, but maybe there is more that I don't know about. Also I have an iPhone if that is relevant.

Hi :)
Ok, so basically you are paying 17.50+25 = 42.5 + taxes.

Let me tell you, for 50$ + taxes (additional 7.5$ on your current plan per month) you can get the below:

* 200 min / Unlimited e&w @ 5PM, 1000 F2F min : 20$
* iPhone VP (CallerID + Name Display + WhoCcalled + VisualVoiceMail + Unlimited SMS/MMS + 500MB Data) : 30$
* Unlimited Incoming Calls : 10$
* -10$ credit on Unlimited Incoming Calls

Which makes a total of 50$ + taxes, but you're getting the below in addition to your current plan, for just 7.5$ more:
- 1000 F2F min
- Name Display
- Who Called
- Visual Voice Mail (special for iPhone, different from regular VoiceMail)
- Unlimited SMS and MMS (Pictures/Video) in all Canada
- Unlimited Incoming Calls

I think you should call Fido retentions again and ask for the above plan, they will give it to you easily.

Good luck!

[falcon9]

Looks like the iPhone 4 is gonna be $159/$269 with a 3-year agreement.

The $30 6GB data plan promotion will be back too.

Source:
http://redboard.rogers.com/2010/iphone-4-launches-tomorrow-on-rogers/

[Demonoid]

Hello guys, after a long wait I finally decided to give Fido a call and get something more for my money.

I have 3 numbers:

First number
For $27.50 I got:

200 weekday minutes
Unlimited evenings and weekends
Expanded Network
Call Display with Name Display
Enhanced Voice Messaging
2500 text messages
NO SAF+911
+3 months of free unlimited local calls

Second number
For $25:

200 weekday minutes
Unlimited evenings and weekends
Unlimited incoming local calls
Call Display with Name Display
Expanded Network
NO SAF+911
+3 months of free unlimited local calls

Third Number:
For $17.50:

200 weekday minutes
Unlimited evenings and weekends
Expanded Network
Call Display with Name Display
NO SAF+911
+3 months of free unlimited local calls


In total: $27.50 + $25.00 + $17.50 = $70.00 + 13% TAX = $79.10/month

Is this a good deal ?
I still have about 17 months left under contract, I didn't extend it.

Before getting this deal 2 days ago I was paying $110-$130/month.

I was thinking maybe pushing for unlimited Fido2Fido thing or maybe more minutes ? 250 or something. What do you think ?:razz:

[deviouSx3]

So I've been a fido customer for 5 years on month to month / no contract
And my current plan is:
$25
200 anytime minutes
Unlimited incoming
1000 evenings and weekends
$6
Cid
$7
saf and 911

Which is pretty expensive for no added features :mad:


Called fido today and here is what they offered me:
$25
200 anytime
1000 evening @7pm weekend
unlimited incoming
cid
100 text messages

$5
35 mins long distance

$10
100mbs

I could do without the long distance minutes I guess. But they wouldn't give me any credits. What do you guys think?

[lockC]

So I have this plan offered to me. Debating between it and a similar telus group employee plan that is actually slightly less, but leaning towards fido as I have been a customer for a long time and been generally happy with the service.

700 daytime
Unl incoming
Unl EW
F2F
1000 LD Canada
2500 txt/CID/VM
Flex data option
Total: about 63 per month with taxes.

If I want more data, what should I ask for? How much more would that iphone value pack be?

Or would the $30 6GB be best? (I assume that would cost me $20 extra, and I am hesitant to up my bill that high).

Thanks!



The 700 daytime was a substitute for the old cityfido unlimited as I travel outside of the zone.

[silverbird114]

Looks like the iPhone 4 is gonna be $159/$269 with a 3-year agreement.

The $30 6GB data plan promotion will be back too.

Source:
http://redboard.rogers.com/2010/iphone-4-launches-tomorrow-on-rogers/

Dam yes :P, some other things also Family share plan, share minute, texts, data.

share a 6gb over some line could be nice :P

[funkymankevx]

I'm wondering if you can have credits applied to your account for more than 12 months?

When I had my plan changed yesterday the credits applied to my account were only for 12 months. This didn't bother me too much since my plan is up in 12 months anyways, but now I'm considering switching to an iPhone 4 and I'm wondering if they'll be able to give my account credits for longer?

[ukhan]

So right now I am on a month to month plan with Fido as I have been waiting for the iPhone.

I wanted to call in an get the iPhone 4 using my Fido dollars and also sign up for a retention based 3 year contract. When should I do this? Should I wait till tomorrow?

[darkprince]

So right now I am on a month to month plan with Fido as I have been waiting for the iPhone.

I wanted to call in an get the iPhone 4 using my Fido dollars and also sign up for a retention based 3 year contract. When should I do this? Should I wait till tomorrow?

Just called 4mins ago and was told called back to tmr as they don't have the forms to request for the iphone 4. =)

[thirstyears]

I'm wondering if you can have credits applied to your account for more than 12 months?

When I had my plan changed yesterday the credits applied to my account were only for 12 months. This didn't bother me too much since my plan is up in 12 months anyways, but now I'm considering switching to an iPhone 4 and I'm wondering if they'll be able to give my account credits for longer?
-If you agree to an contract, usually the credits will apply for the term of the contract (if not offered, negotiate for them as good-will from Fido for signing an agreement! -the new competitors don't make you sign an agreement!).
-If no new contract, credits usually only last 6-12 months, after which you'll have to renegotiate for them.

[mrwinky]

I'm trying to see if anyone has had any luck with retentions only 1 year in? I'm currently on the

350 min (unlimited e/w, and txting)
E/W at 5pm
Iphone Value pack
$30 6gig

I pay $75 a month... I signed my wife up in Feb for the exact same plan except she has 500mb vs 6gig (was not avail then) I would love to try and lower these 2 accounts down. But is there anyone with success only 13 months into a contract?


Winky

[darkprince]

If you aren't tethering then you might be offered the Retention Flex Data Plan.

As tethering is only avaliable for Data Plans w/ 1Gig and more. I found out about that too 6 mins ago.


I'm trying to see if anyone has had any luck with retentions only 1 year in? I'm currently on the

350 min (unlimited e/w, and txting)
E/W at 5pm
Iphone Value pack
$30 6gig

I pay $75 a month... I signed my wife up in Feb for the exact same plan except she has 500mb vs 6gig (was not avail then) I would love to try and lower these 2 accounts down. But is there anyone with success only 13 months into a contract?


Winky

[mgl888]

Got this plan fairly quick:

200 min
unlim e/w
unlim f2f
CID + VM
2500 texts

$22.60 after all tax/fees

[thirstyears]

So I have this plan offered to me. Debating between it and a similar telus group employee plan that is actually slightly less, but leaning towards fido as I have been a customer for a long time and been generally happy with the service.
Fido should come close, with a competitive offer, to any Corp plan you present to them. They can be (depending on the corp. plan) great for negotiatng a good plan :-)
If I want more data, what should I ask for? How much more would that iphone value pack be?
Or would the $30 6GB be best? (I assume that would cost me $20 extra, and I am hesitant to up my bill that high).The 700 daytime was a substitute for the old cityfido unlimited as I travel outside of the zone.
It's only rumours, at this point, about the 6GB data plan for $30 returning with the iPhone launch. We'll know tomorrow! The iPhone VP with 500MB data would cost you $10 more than the $10 Flex data (<100MB) and $10 VP; or the same $$ with 500MB data on the Flex plan
With Flex data plan you'd be paying $25 for 1GB data, so the 6GB plan (if it does come back) would cost you $5 more for those extra 5GB, or $20 more if you're using <100MB

PS: How much was the base plan with 700 minutes, and what all was inlcuded with it? (or was it an ad-hock plan they put together for you in lieu of CF?)

[darkprince]

Got this plan fairly quick:

200 min
unlim e/w
unlim f2f
CID + VM
2500 texts

$22.60 after all tax/fees

Haha that's almost like my current plan. =P pretty damn cheap. NO contract?

[thirstyears]

I could do without the long distance minutes I guess. But they wouldn't give me any credits. What do you guys think?
Use the competition as leverage.... such as Wind's $35 unlimited plan being much better value. Yes, you can do better than that.
Read my post on negotiating, in the link in my signature

[falcon9]

It's only rumours, at this point, about the 6GB data plan for $30 returning with the iPhone launch. We'll know tomorrow!

It's confirmed that the $30 6GB data plan will return tomorrow. I posted about it earlier...

http://forums.redflagdeals.com/fido-retention-plans-376936/544/#post11232720

[thirstyears]

It's confirmed that the $30 6GB data plan will return tomorrow. I posted about it earlier...

http://forums.redflagdeals.com/fido-retention-plans-376936/544/#post11232720
Yes, i read Rogers is offering that plan...nothing about Fido. Also from that article, it appears Fido's pricing might not be the same as Rogers :-(

Has anyone recieved an email form Fido with info on the phone4?
If so, care to post it to the forum :-)

[tonyelbatal]

And everybody can get this 30$ promotion? I have a detentions offer but not activated yet. If I call back tomorrow, will I be able to modify my plan and add the 30$ 6GB option?

[falcon9]

And everybody can get this 30$ promotion? I have a detentions offer but not activated yet. If I call back tomorrow, will I be able to modify my plan and add the 30$ 6GB option?

Ah detentions.... the good old days!

[darkprince]

And everybody can get this 30$ promotion? I have a detentions offer but not activated yet. If I call back tomorrow, will I be able to modify my plan and add the 30$ 6GB option?

Retention is going to offer that this plan but can some1 explain to me why is this worth it? What are you people do w/ 6gb on a smart phone?

Another question; will the FLEX data plan work w/ BrackBerry's BBM and Exchange, I assume it should work?

[shma]

do you have to do the HUP @ a fido store? or can it be any dealer?

[thirstyears]

Retention is going to offer that this plan but can some1 explain to me why is this worth it? What are you people do w/ 6gb on a smart phone?
Another question; will the FLEX data plan work w/ BrackBerry's BBM and Exchange, I assume it should work?
-those who will stream LOTS of video/music or VOIP over 3g, will need more than 500GB (my friends w 6GB plans rarely go over 1GB, most not even 500MB, per month)
-I beleive the Flex plans are NOT avail with BB service... you'll have to pick between the 50MB (retention); 500MB or 1GB (retail) plans with BB. Call Fido to confirm.

[vuong05]

Calling around to many dealers and Fido stores in the GVRD today, only half have received their shipment of Iphone 4. No one was telling how much stock they will have but one dealer did slip and said less than 20 of each model.

Also, no one has any idea how to get the iphone 4 at discounted term price if you are already on a contract. They all said to call fido and talk to them about it. It's less than a day before launch and Fido hasn't release anything to the public is a little strange. I guess the waiting game continues...

[thirstyears]

slightly off topic but probably of interest to all of you anxiously awaiting an iphone4: >>http://www.cbc.ca/technology/story/2010/07/29/smartphone-apps-sensitive-data.html

[K2`]

if you guys go here

http://www.fido.ca/web/Fido.portal?_nfpb=true&_pageLabel=newiPhoneInfo&cm_mmc=Redirects-_-External-_-Marketing-_-iphone

you can put in your phone number and postal code. It'll tell if your eligible and what prices you can get it at...

[gwoo_ca]

Dont' really know if the price they are quoting is the "real" price. I am month to month and was quoted $649 for a 16GB. I will call tomorrow or next week to find out what the real price is for a month to month contract guy then post.

Would be r*tardedif Fido didn't at least match Roger's price for a new customer, but that being said my experience with the whole Rogers group is they do anything they can to screw the customer. Too bad Fido is so darn cheap:razz:


if you guys go here

http://www.fido.ca/web/Fido.portal?_nfpb=true&_pageLabel=newiPhoneInfo&cm_mmc=Redirects-_-External-_-Marketing-_-iphone

you can put in your phone number and postal code. It'll tell if your eligible and what prices you can get it at...

[K2`]

when i did it, it said this..


You are eligible to upgrade to iPhone 4 16GB at $159 (after a $490 bill credit or discount off the no-term price) and 32GB at $269 (after a $480 bill credit or discount off the no-term price), each with a 3 year Fido Agreement and Data Add-on. You may use your FidoDollars towards the purchase price Full conditions below, see in-store for details.
iPhone 4 will be available as of July 30th, 2010, at which time you can upgrade by visiting your nearest Fido store or Fido authorized reseller Fido will not be taking pre-orders for the iPhone 4.

[thirstyears]

if you guys go here

http://www.fido.ca/web/Fido.portal?_nfpb=true&_pageLabel=newiPhoneInfo&cm_mmc=Redirects-_-External-_-Marketing-_-iphone

you can put in your phone number and postal code. It'll tell if your eligible and what prices you can get it at...Yay! I qualify for 16GB @$159 / 32GB @ $269 (after $480 bill credit and with a 3 year Fido Agreement and Data Add-on) and we CAN use fido$. Happy day!

Says Fido will not be taking pre-orders and we can upgrade at our nearest Fido store or authorized Fido reseller (i wonder if that includes the apple store for an unlocked one?)

[MolsonAlex]

Just called retentions here's what I got:
- 200 min daytime
unlimited night and w/e starting at 5h
2500 sms + CID + vm
6gb data
price: 47$ (don't know if tx inc or not)

I asked for the iphone4 for 159$ and she wouldn't want to give a penny off. She said I'll need to keep my 3g until may 2011 before I'm eligible for the upgrade :(

Here's what I used to have
50 min daytime
unlimited night and w/e from 7h
50 sms
6 gb data
price: 67$ - 10$ data credit I got for 12 months on december
total price: 57$


I've been with them for 12 months.

I'll call back tomorrow or saturday. What do you think guys ?

[Leshita]

Just got off the phone with retention, here's what they offered:

200 mins day time
1000 evenings + weekends starting at 7pm (:S)
Unlimited Incoming
Visual Voice Mail + Caller ID + 100 text (I don't text much, no biggie)
+ 6GB data

(1st 6 months unlimited local calling, then 2nd 6 months early evenings starting at 5pm)

All for $46 total + tax. I will be getting an iPhone 4 32GB with it. What do you guys think about this plan? I was on a similar plan before minus the visual voice mail... I told them I wanted something like my old plan but with more value added.

[h2000]

Weird..just spoke with retentions again today since I wanted to square up my contract for tomorrow, they advised me there was nothing they could do even though I wasn't requesting the phone today..They advised me to go into the store, pick one up and resign for a regular contract and then call them back where they would fix everything up although my bargaining power goes way down with that..wish this was an easier process!

[Leshita]

I was wondering about the iPhone... I called retention to get my plan today, but can I pick up my phone from Best Buy or Futureshop instead of a Fido Store and then call again for them to apply my plan (negotiated today)? :S

[lockC]

Fido should come close, with a competitive offer, to any Corp plan you present to them. They can be (depending on the corp. plan) great for negotiatng a good plan :-)
It's only rumours, at this point, about the 6GB data plan for $30 returning with the iPhone launch. We'll know tomorrow! The iPhone VP with 500MB data would cost you $10 more than the $10 Flex data (<100MB) and $10 VP; or the same $$ with 500MB data on the Flex plan
With Flex data plan you'd be paying $25 for 1GB data, so the 6GB plan (if it does come back) would cost you $5 more for those extra 5GB, or $20 more if you're using <100MB

PS: How much was the base plan with 700 minutes, and what all was inlcuded with it? (or was it an ad-hock plan they put together for you in lieu of CF?)

Thank you thirstyears! Unfortunately I have no idea how much the base plan was, he just kinda gave me the final price after listing the features. But I do have a 'ton' of credits, accoriding to the rep. I imagine it was sort of an ad-hoc plan to come close to mimicing cityfido. Technically more restrictive as it is not unlimited, but I won't get dinged for romaing. While most would probably opt for the unlimited, this suits my needs better.

One last question. Should I expect any kind of better pricing on the iphone 4? The original rep offered it free but the next rep seem to balk at the idea, saying I can only use my fidodollars towards the regular renewal price. I really need the free iphone to make me sign, it is the one advantage over the telus corporate plan.

Thanks again.

[centric87]

I called retentions about 2 weeks ago and got the first offer (which I said I would think about/wait for iphone 4 to come out), then I just called again today and re-negotiated for the new deal.

Original offer:
$17.50 voice
-200 daytime minutes + 50 bonus = 250 minutes
-Unlimited e/w @ 5pm
$30 iphone value pack
-VVM,WC, CID/name display, unlimited text, picture, video, 500mb data
-$5 credit
=$42.50+tax on 3yr contract only

I was not willing to sign a contract so unfortunately I had to give some things up/change things...I didn't need as many minutes so I negotiated this new plan with NO CONTRACT that I accepted
New offer:
$20 voice
-100 daytime minutes
-Unlimited e/w @ 5pm
-$5 credit
$10 iphone value pack (VVM, CID/name display, WC)
-Flex date option
..$10 up to 100Mb
..$15 100-150Mb
..$20 150-500 Mb
..$25 500-1Gb
-200 texts for $5 (used fido dollars so it's free for several months)
So if I use 500mb of data my monthly bill is $45+tax no contract

Of course you get a much better deal if your on a contract....what do you guys think - did I do alright?

NOTE: I tired getting the '$15 iphone value pack' but the rep said they didn't have that so either she wouldn't give it to me or they got rid of it..although I was sort of asking several times different ways and still nothing

[jamgyu]

just negotiated this with retentions...

Line 1 - $68/mo + tax
Plan = $80, Value Pack = $10 minus $22 in credits ($10, $7, $5)
- Unlimited calling (Zoned)
- Unlimited Canada Wide Txt Msg
- 6GB Data
- VVM, CD
- Credits are for 12 months without a contract and 3 years if I sign a new contract and get the iPhone 4

Line 2 - $45/mo + tax
Plan = $50, Value Pack = $10, LD Plan = $10 minus $25 in credits ($10, $10, $5)
- Unlimited Calling (Non-Zoned from back in May)
- 100 Can/U.S. Long Distance min
- VM, CD, 2500 txt
- to get the extra $5 credit the rep had to get approval


I think I did alright and the rep was really friendly and helpful... she basically offered the plan on the first line right off the bat and I had to ask her for the extra $5 credit on the second line.


:)

[VellyJatt]

I was offered

200 minutes
E/W @ 5pm
Unlimited Texts
Flex Data

Minimum charge would be 22.50 a month

Then 4$ for caller id

Do you guys think I could get the caller id for free?

[tonyelbatal]

Just contacted Fido, they don't have yet the 6GB 30$ plan. I asked if they will have it tomorrow, she doesn't know but she stated one thing, can you pls confirm it:

- She said I can go to Apple Store OR Fido Store
- Get the iPhone from there with promo price (locked)
- They will activate it on my current plan (not the offered one, but current)
- I go home and call Fido Retentions and they will cancel my current plan (what apple have activated) and activate the retention plan offer over the phone.

Is that correct? Is that the way it usually goes? and do you think if I call Fido from home, and I do have the iPhone with me, will I have less power to put myself on a contract since I have the phone? Like if I wanted to add 6GB for 30$? Please let me know...

[shinji1]

Just contacted Fido, they don't have yet the 6GB 30$ plan. I asked if they will have it tomorrow, she doesn't know but she stated one thing, can you pls confirm it:

- She said I can go to Apple Store OR Fido Store
- Get the iPhone from there with promo price (locked)
- They will activate it on my current plan (not the offered one, but current)
- I go home and call Fido Retentions and they will cancel my current plan (what apple have activated) and activate the retention plan offer over the phone.

Is that correct? Is that the way it usually goes? and do you think if I call Fido from home, and I do have the iPhone with me, will I have less power to put myself on a contract since I have the phone? Like if I wanted to add 6GB for 30$? Please let me know...

That's exactly how it will work, and that's exactly what I was told about an hour ago by a retentions associate.

[thirstyears]

One last question. Should I expect any kind of better pricing on the iphone 4? The original rep offered it free but the next rep seem to balk at the idea, saying I can only use my fidodollars towards the regular renewal price. I really need the free iphone to make me sign, it is the one advantage over the telus corporate plan.
Thanks again.
You might be able to swing a free BB or older iphone; but i kinda doubt they're going to give you the new one (for the moment anyway)

[tonyelbatal]

Bell and Virgin Mobile both posted the iPhone pricing and 6GB promotion officially online. Let's see what Fido/Rogers will do. Even Apple didn't update their page yet!

[techidada]

Look like FIDO is changing their webside for 6GB deal. Their webside is currently down.

Error opening /com/fido/portlets/ecare/account/registration/RegistrationController.jpf.
The source of this error is:
com.bea.portlet.adapter.scopedcontent.ActionLookup FailedException: java.lang.NullPointerException

[rageguy]

Spoke with retentions again today and got a better plan. No contract extension.

$17.50 200 daytime, unlimited weekends and evenings at 5pm
$10 Call Display, Voicemail, 2500 texts
-$10 credit for Value Pack until the end of the contract.
$30 6GB iPhone Data

$17.50+$30+HST=$53.20 per month.

[tonyelbatal]

Spoke with retentions again today and got a better plan. No contract extension.

$17.50 200 daytime, unlimited weekends and evenings at 5pm
$10 Call Display, Voicemail, 2500 texts
-$10 credit for Value Pack until the end of the contract.
$30 6GB iPhone Data

$17.50+$30+HST=$53.20 per month.

Did you have previously the 6GB on your account or they just added it to you, as the iPhone 4 promotion?

[cookedDeals]

Spoke with retentions again today and got a better plan. No contract extension.

$17.50 200 daytime, unlimited weekends and evenings at 5pm
$10 Call Display, Voicemail, 2500 texts
-$10 credit for Value Pack until the end of the contract.
$30 6GB iPhone Data

$17.50+$30+HST=$53.20 per month.

Wow, that's awesome!

Right now I'm on the $15 VP for Visual Voicemail, with the $15 150MB retention data plan. Do you think it'd be tough to switch to 6GB and get a $10 credit too? (Basically the same plan you have, with a $15 VP instead of a $10).

[nightdealer]

Spoke with retentions again today and got a better plan. No contract extension.

$17.50 200 daytime, unlimited weekends and evenings at 5pm
$10 Call Display, Voicemail, 2500 texts
-$10 credit for Value Pack until the end of the contract.
$30 6GB iPhone Data

$17.50+$30+HST=$53.20 per month.

What strategy did you apply to get this? Did it take long?

[apervez]

so this is the awesome deal i was offered

400 day time min
1000 long distance
2500 text
caller id
unlimited incoming
unlimited even/wk from 5
100 mb data for iphone 4 (i just use it on wi-fi)

$42.94 including taxes and everything.

im pretty happy with this but can i make it any cheaper.

[nightdealer]

200min.
5pm+w/e
f2f 1000min
CID+VM+2500txt
----
30$+tax

good or bad? also i'm adding.

1GB data
-----
20$ + tax

[nightdealer]

so this is the awesome deal i was offered

400 day time min
1000 long distance
2500 text
caller id
unlimited incoming
unlimited even/wk from 5
100 mb data for iphone 4 (i just use it on wi-fi)

$42.94 including taxes and everything.

im pretty happy with this but can i make it any cheaper.

what's your history with fido? do i always pay on time, how long have u been with them, and what was ur previous plan' cost?

they say the plan they give you depends on ur history.

[nightdealer]

Spoke with retentions again today and got a better plan. No contract extension.

$17.50 200 daytime, unlimited weekends and evenings at 5pm
$10 Call Display, Voicemail, 2500 texts
-$10 credit for Value Pack until the end of the contract.
$30 6GB iPhone Data

$17.50+$30+HST=$53.20 per month.

For almost the same plan:
200 daytime, unlimited weekends and evenings at 5pm and Fido2Fido (1000min)
Call Display, Voicemail, 2500 texts
---
Total of 30$+tax.

The Rep said he can't offer any credit on my account, because i am getting an iphone4, and apple don't allow fido to give extra credits on their plan. But i see they gave you 10$ credit so i'm confused?

Are you getting iphone4?



If i re-new my contract, i will get this:
EPP 200/Unl. E/WE+Eve. 5pm
CID VM 2500TXT
F2F 1000
30$

30$ Data option 1GB
-10$ Credit Data Discount


Total 50$+tax = 56$.

Is this good?

I previously had a 3 year contract with them, paying 25+tax for 2 years and now 56$+tax (VP+data added last year).





-------------

[thirstyears]

so this is the awesome deal i was offered...
im pretty happy with this but can i make it any cheaper.
That's an awesome deal!
Not likely to get it any cheaper unless you can convince a CSR that its still not very competitive... which I don't think will be easy.
Congrats!

[L4cky]

not possible 6gb?

[ukhan]

Just called into retentions to get the iphone 4

Got the iPhone 4 at $159 and used my fido dollars to make it like ~$50.

Got the 6GB/$30 deal as well as $10 credit applied for a year.

I still have my Unlimited voice plan at $50 a month with CD,VM, 2500text

Total comes up to $70 + HST a month. Not bad?

[L4cky]

haha how many of you are on the phone with fido atm? :)

By the way the Flex data plan, do you have to choose which one or it will charge according to your usage?

[thirstyears]

200min.
5pm+w/e
f2f 1000min
CID+VM+2500txt
30$+tax
good or bad? also i'm adding.
1GB data 20$
With the data you are getting a $10 credit so the deal is warm. Some people in Montreal have had a harder time negotiating good deals because you don't have Wind to use for leverage.
The line about not giving credits coming form Apple is a lie. You got a difficult agent, thats all. It's Fido's (ultimately a csr's) call whether to give credits (or not) and make their retention offers competitive so not to lose a customer to another carrier.

[nightdealer]

With the data you are getting a $10 credit so the deal is warm. Some people in Montreal have had a harder time negotiating good deals because you don't have Wind to use for leverage.
The line about not giving credits coming form Apple is a lie. You got a difficult agent, thats all. It's Fido's (ultimately a csr's) call whether to give credits (or not) and make their retention offers competitive so not to lose a customer to another carrier.

So if no 10$ credit the deal is COLD? Maybe it's because i called 3 weeks before my contract ends? Should i wait after my contract already ends? I'm also in Montreal..

Yah, the rep said "we can't give credits to any plan that is signed to get the iphone. this was applicable since the iphone 3G and this applies to any carrier, not just Fido".

Then i asked: "Then how come it's ok that i have a 10$ credit with the data plan?". Anyways, a bunch of people here are having credit discounts and using an iphone..

[thirstyears]

the Flex data plan, do you have to choose which one or it will charge according to your usage?
The nature of the flex plan is that you are charged according to your usage. So no, you don't have to choose. :-)

[thirstyears]

maybe it's because i called 3 weeks before my contract ends? Should i wait after my contract already ends?
You need to convince a CSR that your plan is not competitive. With 3 weeks left you are in a good position to renegotiate now, especially if you're willing to sign a new agreement

[Manchungster]

Just called into retentions to get the iphone 4

Got the iPhone 4 at $159 and used my fido dollars to make it like ~$50.

Got the 6GB/$30 deal as well as $10 credit applied for a year.

I still have my Unlimited voice plan at $50 a month with CD,VM, 2500text

Total comes up to $70 + HST a month. Not bad?

How long did they say if you had to wait to get the phone? I agreed a deal yesterday, but they didn't give any details on the iphone or availability.

I'm wondering if I call back, I can it, as my retention plan doesn't go into effect till next week

[thirstyears]

How long did they say if you had to wait to get the phone? I agreed a deal yesterday, but they didn't give any details on the iphone or availability.
From Fido's website:
At launch, iPhone 4 will be available in limited quantities through Fido stores and authorized resellers. We recommend you contact your local Fido store or authorized reseller to confirm if they have units in stock. If you haven’t already registered for updates, you can sign up here to be updated once our stores have ample stock.
register at fido.ca/iphone

[nightdealer]

Which deal would you take?

1.
EPP 200/Unl. E/WE+Eve. 5pm
CID VM 2500TXT
F2F 1000
Data option 1GB (2Yr)
-------
50$+tax = 56.44$

2.
EPP 200/Unl. E/WE+Eve. 5pm
CID VM 2500TXT
F2F 1000
Data option 6GB (3Yr)
-------
55$+tax = 62.08$




iPhone4 32GB
-------------
303$(tax incl.)-90$FD = 213$

[sPiKyAZN]

Which deal would you take?

1.
EPP 200/Unl. E/WE+Eve. 5pm
CID VM 2500TXT
F2F 1000
Data option 1GB (2Yr)
-------
50$+tax = 56.44$

2.
EPP 200/Unl. E/WE+Eve. 5pm
CID VM 2500TXT
F2F 1000
Data option 6GB (3Yr)
-------
55$+tax = 62.08$




iPhone4 32GB
-------------
303$(tax incl.)-90$FD = 213$

I would probably take the second option, but I think it really depends on your data usage characteristics.

If I am out of normal HUP range (>1 yr left in contract) but I'm eligible for early iphone4 HUP does that give me any kind of bargaining potential with retentions? Basically I want to get better contract terms (namely a retention data plan) before I give them my soul for another 3yrs.

What's the best course of action here? Should I get a 500mb plan on month-to-month and then get the retention data plan next month before doing the HUP? Or should I bite the bullet and HUP with 6gb/$30 data and see if I can negotiate that into a retention data plan in a month?

[thirstyears]

Which deal would you take?
How much music/video will you be streaming? The lionshare of users never go over 500MB. I dont think any of my friends with 6GB plans have ever gone over 1GB

Also better check those facts... pretty sure an iphone4 will always be on a 3 year plan, not 2years as you inditacted in offer 1

[thirstyears]

Basically I want to get better contract terms (namely a retention data plan) before I give them my soul for another 3yrs.

What's the best course of action here?
To give you an idea, this was Fido's policy/guidelines a 2 months ago:
"Fido will not offer a Retention data option to a customer unless this customer is thinking of renewing and getting a smartphone with 3Y term OR if a Customer wants to remove existing Data option." -FidoSeniorAgent 05-28-2010 (HoFo)

[nightdealer]

How much music/video will you be streaming? The lionshare of users never go over 500MB. I dont think any of my friends with 6GB plans have ever gone over 1GB

Also better check those facts... pretty sure an iphone4 will always be on a 3 year plan, not 2years as you inditacted in offer 1

It's 2 year for the offer 1 because it's my current data plan that i signed 1 year ago. If i want to switch to 6gb, then i have to sign new 3 yr plan.

[ukhan]

How long did they say if you had to wait to get the phone? I agreed a deal yesterday, but they didn't give any details on the iphone or availability.

I'm wondering if I call back, I can it, as my retention plan doesn't go into effect till next week

They said they would ship it out right away and I should get it in 2-3 business days.

[sPiKyAZN]

To give you an idea, this was Fido's policy/guidelines a 2 months ago:
"Fido will not offer a Retention data option to a customer unless this customer is thinking of renewing and getting a smartphone with 3Y term OR if a Customer wants to remove existing Data option." -FidoSeniorAgent 05-28-2010 (HoFo)

That's a useful tidbit, thanks. So can I extrapolate from that and assume that if I were to pick up an iphone4 with a $30/6gb data plan and threaten to cancel in a month or two, they'd offer me a retention data option?

[1barginxhunter91]

i got my iphone 3g without a data plan with rogers abouta year ago in march. Well my sister has not done an HUP since the start of her contract and i was wondering does she need a data plan inorder to get the iphone 4?

[Siph7]

Spoke with retentions again today and got a better plan. No contract extension.

$17.50 200 daytime, unlimited weekends and evenings at 5pm
$10 Call Display, Voicemail, 2500 texts
-$10 credit for Value Pack until the end of the contract.
$30 6GB iPhone Data

$17.50+$30+HST=$53.20 per month.

Wow! I called this morning and did not able to get the plan you mentioned. After waiting on the phone for like 1 hour, the only thing I did was add the 6g data plan to my account. They were willing to give me the $17.50 plan but would remove my $10 credit as it would go to low for a plan.

So what I have renewed is:
$25 100 daytime, unl. Wkd and eve at 7pm
And unl. Incoming
$10 call display, voicemail, 2500 texts
-$10 credit extended for 3 more years
$30 6g data ($15 for 150mb previously and only thing I changed)

$25+30$+gst+pst=~$63

My iPhone 4 is scheduled for August 12th. I still had 1 year left on my term and that is probably why I did not have that much power to negotiate. I will try to get a credit for the data plan in a few month by trying to cancel my data plan. This is going to be a long and bumpy ride as now my contract ends in 2014. OUCH!!!!

[L4cky]

The nature of the flex plan is that you are charged according to your usage. So no, you don't have to choose. :-)

thanks!

[sPiKyAZN]

Wow! I called this morning and did not able to get the plan you mentioned. After waiting on the phone for like 1 hour, the only thing I did was add the 6g data plan to my account. They were willing to give me the $17.50 plan but would remove my $10 credit as it would go to low for a plan.

So what I have renewed is:
$25 100 daytime, unl. Wkd and eve at 7pm
And unl. Incoming
$10 call display, voicemail, 2500 texts
-$10 credit extended for 3 more years
$30 6g data ($15 for 150mb previously and only thing I changed)

$25+30$+gst+pst=~$63

My iPhone 4 is scheduled for August 12th. I still had 1 year left on my term and that is probably why I did not have that much power to negotiate. I will try to get a credit for the data plan in a few month by trying to cancel my data plan. This is going to be a long and bumpy ride as now my contract ends in 2014. OUCH!!!!

Your contract should not stack, according to Fido's twitter (www.twitter.com/fidomobile) you sign a fresh 3yr agreement.

[Manchungster]

They said they would ship it out right away and I should get it in 2-3 business days.

Thanks, I was able to speak to a rep and got the phone shipped. They said the maximum shipping delay would be aug 12th.

[L4cky]

So here is my plan!

iPhone 4 16GB black: 159$

3 years contract:

- 200min day
- unlimited after 7 and week-ends
- unlimited f2f
- vm, caller id, 2500 texts
- flex data plan

Total 35$ + taxes with flex data plan

Anyone can beat me? :)

[sPiKyAZN]

So here is my plan!

iPhone 4 16GB black: 159$

3 years contract:

- 200min day
- unlimited after 7 and week-ends
- unlimited f2f
- vm, caller id, 2500 texts
- flex data plan

Total 35$ + taxes with flex data plan

Anyone can beat me? :)

That's a beautiful plan, how'd you get it?

[Sen5es]

Hey, how did you guys get to talk to the representative? When I called I got a message saying that iPhone 4 is only available through retailers and not by phone because of limited quantities.

[jc4ho]

Been waiting for the iphone4 to renew my contract expired this past January. Woke up at a reasonable hour to call in and they still had stock over at retentions for the iphone4.

350 min, UL evenings/weekends from 5pm, UL fido-fido
1000 min Canadian LD
CID/EVM/2500 texts
150MB

$40+HST

Basically my old plan + early evenings.

[L4cky]

That's a beautiful plan, how'd you get it?

lol rfd are all smart people, or i would say cocky :P

Don'T do what I did. Well I lied to them. I never ask for what I want, I just tell them what I got offered but was never really offered.

Basicly called, talked to representative customer service:

" Hi, I was negociating a plan with a guy in the customer relation, he was ready to give me this [things you want]. But then my antenna from my iphone 3gs (or other excuses) had a problem and we lost connection to each other. Can I talk back to him?"
"Sure, what is his name?"
"Um.. I kinda forgot, I really don't remember. But it was a male who talked to me! Is there any note in my file?"
"Nope I don'T see. Maybe he is updating at the moment"
"ohhhh I need helppppp"
"Hold on, I will transfert you"

Transferred

Same discussion.
Got the deal.`

Basicly, try to be original and think of a solution. lol Don't copy me, or else they will start to patch this and it will be hard for me to think back of another cocky idea. :twisted:

OH yeah, I just added Flex data to my plan. My voice plan was 25$ + taxes for all I have. 3 years term with flex data gives me 159$ of iphone.

[nelinjo]

So here is my plan!

iPhone 4 16GB black: 159$

3 years contract:

- 200min day
- unlimited after 7 and week-ends
- unlimited f2f
- vm, caller id, 2500 texts
- flex data plan

Total 35$ + taxes with flex data plan

Anyone can beat me? :)

Yeah sure. There is no way you can get any deals from Fido cuz i just came back from the store. I have a contract without data plan for my 3G(50mins,unlim incom,25 inter.msgs,50cad msgs,unlim E/W,CID) it has been a 3rd year. So i wanted just to renew the same but no no no you can't. You must take data plan either 25 or 30$/6gb. So if i'd take that i would have my current one 36$+30+tax so around 70+ something for 3 years hahahahaha what a bunch of bulshit. Then if you don't like it you can speak to retentions. I called them yesterday and they said you have all plans on our website LOL what a bunch of *******. I said how much is to cancel the contract it's gonna be 100$ LOL. If you want only a phone it'll be 660$ and locked to Fido ahahahhaha, i asked tha lady whats the point locking it when you can get it unlocked through Apple??? OMG.
Canada is among the worst countries for service(internet,cable,cellphone) everything is so expensive comparing to other contries in Europe.
And yeah I do not know how you guys keep getting some rebates through retention, either you are all lying or you have somebody inside. I told the guy i wanna switch to bell the other day cuz they have some better deals and he said OK?!?! LOL so they don't give a **** at all.

[thirstyears]

That's a useful tidbit, thanks. So can I extrapolate from that and assume that if I were to pick up an iphone4 with a $30/6gb data plan and threaten to cancel in a month or two, they'd offer me a retention data option?
they are going to tell you your subject to DECFs... but you are most likely to get a retention data plan...
this strategy is best when your data is NOT under contract (ie you have not subsidized a smartphone) i.e. Getting a data plan before getttng a phone, then threatening to cancel the data, then asking to get a new phone, is a safer option (if it is an option for you)

[nelinjo]

lol rfd are all smart people, or i would say cocky :P

Don'T do what I did. Well I lied to them. I never ask for what I want, I just tell them what I got offered but was never really offered.

Basicly called, talked to representative customer service:

" Hi, I was negociating a plan with a guy in the customer relation, he was ready to give me this [things you want]. But then my antenna from my iphone 3gs (or other excuses) had a problem and we lost connection to each other. Can I talk back to him?"
"Sure, what is his name?"
"Um.. I kinda forgot, I really don't remember. But it was a male who talked to me! Is there any note in my file?"
"Nope I don'T see. Maybe he is updating at the moment"
"ohhhh I need helppppp"
"Hold on, I will transfert you"

Transferred

Same discussion.
Got the deal.`

Basicly, try to be original and think of a solution. lol Don't copy me, or else they will start to patch this and it will be hard for me to think back of another cocky idea. :twisted:

OH yeah, I just added Flex data to my plan. My voice plan was 25$ + taxes for all I have. 3 years term with flex data gives me 159$ of iphone.

Yeah right ahhahahhahhahaha What do you think we are stupid or what?:twisted:

[raylpc]

I just got off the phone and was offered this:

$30
250 daytime minutes
Unlimited E/W 5pm
Unlimited incoming
Caller ID & Who called
2500 text
100 minutes Canada LD

$10
100MB flex data

Is this a good deal? Do you think I can get the voice plan down to $25?

Help! I just called back today and the retention representative told me the plan on the note is completely than what I was offered last Saturday. What should I do?

[thirstyears]

And yeah I do not know how you guys keep getting some rebates through retention, either you are all lying or you have somebody inside. I told the guy i wanna switch to bell the other day cuz they have some better deals and he said OK?!?! LOL so they don't give a **** at all.
Did you quote the specifics of the plan you were thinking of switching to at Bell? I doubt it. Fido's policy is to try to offer something competitive, if a customer is thinking of switching carriers.
If you jsut rant that "the competiton has better deals and you're leaving"... well it sounds like your mind is made up, doesnt it???
Follow the strategies linked in my signature

[nelinjo]

Did you quote the specifics of the plan you were thinking of switching to at Bell? I doubt it. Fido's policy is to try to offer something competitive, if a customer is thinking of switching carriers.
If you jsut rant that "the competiton has better deals and you're leaving"... well it sounds like your mind is made up, doesnt it???
Follow the strategies linked in my signature

Did all that followed and said that bell is offering this this and that. The guy said well you can go with Bell ahahahahahahaha :D

[L4cky]

Yeah sure. There is no way you can get any deals from Fido cuz i just came back from the store. I have a contract without data plan for my 3G(50mins,unlim incom,25 inter.msgs,50cad msgs,unlim E/W,CID) it has been a 3rd year. So i wanted just to renew the same but no no no you can't. You must take data plan either 25 or 30$/6gb. So if i'd take that i would have my current one 36$+30+tax so around 70+ something for 3 years hahahahaha what a bunch of bulshit. Then if you don't like it you can speak to retentions. I called them yesterday and they said you have all plans on our website LOL what a bunch of *******. I said how much is to cancel the contract it's gonna be 100$ LOL. If you want only a phone it'll be 660$ and locked to Fido ahahahhaha, i asked tha lady whats the point locking it when you can get it unlocked through Apple??? OMG.
Canada is among the worst countries for service(internet,cable,cellphone) everything is so expensive comparing to other contries in Europe.
And yeah I do not know how you guys keep getting some rebates through retention, either you are all lying or you have somebody inside. I told the guy i wanna switch to bell the other day cuz they have some better deals and he said OK?!?! LOL so they don't give a **** at all.
i agree with u.
(internet,cable,cellphone) are ****ing ridiculous here in canada. plus they don'T want wind because of crtc. our crtc is against customers! as i said before, nuke the crtc and we'll be a better country! f8ck the crtc

[Siph7]

Your contract should not stack, according to Fido's twitter (www.twitter.com/fidomobile) you sign a fresh 3yr agreement.

Now that really sucks. The site iPhoneincanada stipulated that Fido stacks contracts while Rogers didn't so I did not bother.

[Sen5es]

I called to renew and didn't get transferred. They offered me

159$ for iPhone 4
65$ -10$ (credit) for the duration of my new contract
250min
unlimited eve after 7pm
500mb data

The representative kept telling me it was as good deal and said if I called any other time I might lose this offer.

How are you guys getting such good deals!?

[sPiKyAZN]

they are going to tell you your subject to DECFs... but you are most likely to get a retention data plan...
this strategy is best when your data is NOT under contract (ie you have not subsidized a smartphone) i.e. Getting a data plan before getttng a phone, then threatening to cancel the data, then asking to get a new phone, is a safer option (if it is an option for you)

Thanks a lot for your help. I guess I will add a data plan and stick with it for a month before upgrading to iphone4. Hopefully stock levels will stabilize in a month anyways.

When you HUP for an iphone4 it doesn't have to be a $25/$30 data plan or can it be any data plan (I don't wanna go through all of this only to find out I have to drop the retention data plan to upgrade haha)

[nelinjo]

I called to renew and didn't get transferred. They offered me

159$ for iPhone 4
65$ -10$ (credit) for the duration of my new contract
250min
unlimited eve after 7pm
500mb data

The representative kept telling me it was as good deal and said if I called any other time I might lose this offer.

How are you guys getting such good deals!?

Me, personally i don't believe they got all those deals or they have some connections. I called like an idiot 10 times last couple of weeks, no vain.
Fakin 25$ for stupid 500mb LOL, service=0.
It's better to buy unlocked from Apple directly and that's it. After that you can sell it in Europe for the same price but in Euros so you'll be 300$cad in plus.

[taicoo]

this is wat i got after a long talk wif the rep:
200mins
evenings startin at 5pm
caller ID
VoiceMail
2500 txt msgs
Flex data plan

Total: 17.50 +10 +10(value pack) - 10(value pack credit for 2 yrs) + tax
Iphone 4 for 159 on 3 yr contract.
Any comments?

[khannarichi]

Hi ,
I am offered for a new 3yr agreement
200 daytime,
Unlimited EW at 5
Unlimited Incoming,
CID,VM, 100 txt messages
6Gb data plan

for $55+ tax.

Please suggest if this is okay or I can get something better here ?

Other plan , had 1000LD and F2F without incoming for same amount and most of us will be offered the same retention plan. Inc. Incoming was $65+tax

[MickMcGeough]

I got:

200 daytime mins, Unlimited Evenings & Weekends @ 5pm ($17.50)
Visual VM, 2500 sms, CID, WhoCalled ($15)
6GB Data ($30 - $5)

$57.50

iPhone4 32GB = $145 :) (fido dollars)

Probably could have weaseled a bit more credit, but my bills will be cut by around $40 and I'm happy enough with the deal.

Used Wind $35 voice / $17.50 unlimited data as leverage.

[crimsona]

Me, personally i don't believe they got all those deals or they have some connections. I called like an idiot 10 times last couple of weeks, no vain.
Fakin 25$ for stupid 500mb LOL, service=0.
It's better to buy unlocked from Apple directly and that's it. After that you can sell it in Europe for the same price but in Euros so you'll be 300$cad in plus.

If they think you're just fishing for a retention plan, you're not going to get anywhere. No hookups needed, if you have a legitimate offer elsewhere you can get a decent plan. 3.5 years this thread has been running, and twice I've used it to get a retention plan in 2007 and 2009.

If you call often, it's trivial for them to note this on your customer file (ie they don't believe you're really planning to move to Bell)

[heyhey]

So I was at the FIDO store today and they only had three 32gb models!! I had the option of buying a 16gb model, but decided against it.

Anyways, upon renegotiation of my contract for FIDO, I ordered a 32gb iPhone4 (which ships in 2-5 business days). Here's what I got


200 weekday minutes
Unlimited evenings and weekends at 5pm
Call display/call waiting/2500 sms
1000 Canadian long distance minutes
6gb data

$57.50/month

Does anyone think I can get more credits/discount for my plan?

[MickMcGeough]

So I was at the FIDO store today and they only had three 32gb models!! I had the option of buying a 16gb model, but decided against it.

Anyways, upon renegotiation of my contract for FIDO, I ordered a 32gb iPhone4 (which ships in 2-5 business days). Here's what I got


200 weekday minutes
Unlimited evenings and weekends at 5pm
Call display/call waiting/2500 sms
1000 Canadian long distance minutes
6gb data

$57.50/month

Does anyone think I can get more credits/discount for my plan?
No Visual Voicemail?

You should be able to get data credits, at least, and possibly value pack credits. I mentioned Wind's unlimited data/tethering package @ $17.50 and asked for a data credit and he just gave me $5 off, easy.

[LiviuMC]

Just got off the phone with a really nice CSR.

I originally had the 17.50 retention plan, that I negotiated about a month ago.
I called back to see what could be done if i was interested in signing a new contract with an iphone 4.

What she offered me is the following:

200 daytime
5pm E/W
2500 texts
VM/CD
Unlimited Fido to Fido
Flex Data Plan
16 GB Iphone 4 for $159 + 50 Fido dollars Resigning Bonus

ALL FOR 30$ plus tax

I live in Montreal so i don't have the Wind leverage that most people seen to use, but i am still relatively happy with the plan ( except the signing a 3 yr contract part, but she would not budge)

I have 15 days to cancel ... Who knows i might call back and see if i can squeeze a bit more :evil: once i get my Iphone

Any Thoughts ??

[emjhay]

Ok, so i got my iphone 3gs last 2yrs ago i think. I got it with my 3yr contract and w/o data plan . My question is it possible to get an upgrade with the new iphone4 w/o taking the data plan again?

[L4cky]

this is wat i got after a long talk wif the rep:
200mins
evenings startin at 5pm
caller ID
VoiceMail
2500 txt msgs
Flex data plan

Total: 17.50 +10 +10(value pack) - 10(value pack credit for 2 yrs) + tax
Iphone 4 for 159 on 3 yr contract.
Any comments?

Do you have fido to fido free as well?

BTW how do people get unlimited after 5 instead of 7?

[DRGN89]

this is wat i got after a long talk wif the rep:
200mins
evenings startin at 5pm
caller ID
VoiceMail
2500 txt msgs
Flex data plan

Total: 17.50 +10 +10(value pack) - 10(value pack credit for 2 yrs) + tax
Iphone 4 for 159 on 3 yr contract.
Any comments?

sounds like a pretty good plan.

[L4cky]

Ok, so i got my iphone 3gs last 2yrs ago i think. I got it with my 3yr contract and w/o data plan . My question is it possible to get an upgrade with the new iphone4 w/o taking the data plan again?

yes

[Mikeneko]

I got the following retention plan with HUP iphone 32Gb this morning.

$25 Voice (200min + 100min E/WE + unlimited incoming + CID)
+ $10 VVM (-$10 credit)
+ $30 data (-$10 credit)

Total: $45+tax (3 years contract extension, stack on current contract)

[thirstyears]

I called to renew and didn't get transferred. They offered me
159$ for iPhone 4...
The representative kept telling me it was as good deal and said if I called any other time I might lose this offer.
How are you guys getting such good deals!?negotiate the plan (or the plan less data if you currently do not ahve data) before telling them you want an iphone. Once they know u want an iphone they only have to offer as good a deal as is published on telus or bell!

[Sen5es]

What should I say to get them to transfer me to Rentions department?

Should I ask them to cancel then say that I want to renew my plan?

[donduck]

Here's my plan iphone plan @ 3 yr commitment:

200 min daytime
1000 weekend+evening
unlimited incoming
100 txt msg
No SAF + CD
Flex Plan @ $10/100mb

After taxes: $39.50

Phone price: 16GB @ $159+tax - fido dollars credit

Is this any good?

[tonyelbatal]

Hello everyone,

I just went back from Fido Store with my new iPhone 4 32GB.

I also managed to get a great plan finally:

200min / Unlimited e&w after 7pm, 1000 F2F : 20$
iPhone VP: Call/Name Display, Visual Voicemail, WhoCalled : 10$
6GB Data : 30$
Unlimited Incoming Calls for 3 years : 10$ (-10$ credit)
Early evening 5pm for 3 years : 6$ (-6$ credit)
200 SMS : 5$ (-5$ credit)
Unlimited local calls for 6 month

All for 60$+tax

So I think this plan is great for me, thanks for the addition of the 6GB. Let me know how you find it :)

[ojungoon]

hey guys!
were you able to call the Fido today to order your Iphone4?
When I called today (11:00am ish)they told me thay I had to go to either the fido retail store or the apple store...!
Can anyone shed some info?

[projectgz]

Just called Fido and this what I was offered.

200 day time minutes, Unlimited Fido-Fido, Unlimited eve and weekend (starting at 7), Unlimited incoming call, 2,500 Canada wide texts, caller id with name display, voice mail = $32

6gig data plan = $30

32+30+HST = 70.06

Iphone 4 32gig = 219 including taxes.


Previous plan was;

100 day time min, 1000 eve/weekend start at 7, unlimited incoming = $25+saf
6gig data plan = $30 (Friggin rip off if you ask me)

Overall, I am very pleased with Fido as I always have better luck with them than I had with Telus.

[LiviuMC]

hey guys!
were you able to call the Fido today to order your Iphone4?
When I called today (11:00am ish)they told me thay I had to go to either the fido retail store or the apple store...!
Can anyone shed some info?

I called the retention department about 1h ago and i had no problems getting the iphone 4. Make sure you call the retention department, the regular CSR's might not be able to offer you the new iphone. Also you might have to consider that you will need to sign a new contract. You might not be able to get the iphone as "buy only" without a contract.

Good luck

[heyhey]

No Visual Voicemail?

You should be able to get data credits, at least, and possibly value pack credits. I mentioned Wind's unlimited data/tethering package @ $17.50 and asked for a data credit and he just gave me $5 off, easy.

Just regular voice mail. They told me that because I am opting for a 6gb data plan, they only have one value pack available.

I'll try to renegotiate the data credit when I receive the iPhone4.

[e90fanatic]

I called the retention department about 1h ago and i had no problems getting the iphone 4. Make sure you call the retention department, the regular CSR's might not be able to offer you the new iphone. Also you might have to consider that you will need to sign a new contract. You might not be able to get the iphone as "buy only" without a contract.

Good luck

im talking to retention and yes they are ordering ip4 for me. CSR does not do it by any means. Been there done that.

$25
-$10 Credit per month
200 DT minutes
Caller ID/VVM/2500 TXT/Unlimited nights/w/e from 7pm
Unlimited Fido 2 Fido

$30 6gb plan

Total: $45+tax


what do you guys think?

UPDATE: a$$holes changed the deal. Isntead of unlimited from 5pm I only get from 7pm! WTF! they said it wasn't noted. What should I do??

[Rengoku]

im talking to retention and yes they are ordering ip4 for me. CSR does not do it by any means. Been there done that.

$25
-$10 Credit per month
200 DT minutes
Caller ID/VVM/2500 TXT/Unlimited nights/w/e from 5pm
Unlimited Fido 2 Fido

$30 6gb plan

Total: $45+tax


what do you guys think?

UPDATE: a$$holes changed the deals. Isntead of unlimited from 5pm I only get from 7pm! WTF! they said it wasn't noted. What should I do??

Thats not bad, which competitor's plan did you use as leverage?

[ojungoon]

I called the retention department about 1h ago and i had no problems getting the iphone 4. Make sure you call the retention department, the regular CSR's might not be able to offer you the new iphone. Also you might have to consider that you will need to sign a new contract. You might not be able to get the iphone as "buy only" without a contract.

Good luck

thanks for the feedback guys!
will try talking to the retention department (anyone have the # for the retention depart?)
thanks

[shingo43]

Hi, Guys
My fido contract expired and I am about to order an iphone4, before my contract has $15 dollars every month but as soon as the contract expired I do not have any discount, now to get the new iphone and the discounted monthly bill, should I go to the store or should I call retention?

[vtec88]

I just got off the phone with retentions to get the new iPhone.

Old plan:
$25 for 200 DT, 1000 E/W @7, unlimited incoming, CID
$10 F2F calls/txt in canada (-$5 credit)
$10 unlimited txt (-$10 credit)
Total $30+gst

New plan:
$17.50 200 DT, unlimited E/W @5
$10 F2F calls/txt in canada
$10 VM, CID, 2500 txt (-$10 credit)
$10 flex data plan
Total $37.50+gst plus new 16gb iPhone $159-fido$= $11

I don't have unlimited incoming anymore but I didn't really need it anyway. And the rep said he could only give me $10 in credits this time otherwise I would have stuck with my old plan and just added the flex data.

He also said I could only get the unlocked iPhone from Apple if i paid the full price. Is this true? I ended up ordering it over the phone because of this.

[e90fanatic]

Thats not bad, which competitor's plan did you use as leverage?

Wind. They have $25 + $17 for unlimited calling AND data

[nelinjo]

yes

No it's not. I've been this morning and asked the same question. Either a full price or data plan 25 or 30$.

[projectgz]

im talking to retention and yes they are ordering ip4 for me. CSR does not do it by any means. Been there done that.

$25
-$10 Credit per month
200 DT minutes
Caller ID/VVM/2500 TXT/Unlimited nights/w/e from 7pm
Unlimited Fido 2 Fido

$30 6gb plan

Total: $45+tax


what do you guys think?

UPDATE: a$$holes changed the deal. Isntead of unlimited from 5pm I only get from 7pm! WTF! they said it wasn't noted. What should I do??

you should really get this plan because I am paying 17 more for the same deal.

[tungx2]

my credits end at the end of my contract. so when i sign up for iphone 4 to renew 3 years, do you guys get to extend your current credits until the end of the NEW contract?

i got 3g when it was launched, so my contract ends 2011 august.

[projectgz]

my credits end at the end of my contract. so when i sign up for iphone 4 to renew 3 years, do you guys get to extend your current credits until the end of the NEW contract?

i got 3g when it was launched, so my contract ends 2011 august.

you are eligible to update every 2 years.

[RSL44]

Sorry if this is a stupid question, but I transferred from Rogers to Fido today (yay!) and I'm still going to be paying around the $75-$80 dollar mark. Given the fact I just began my term today, would I be laughed at by retentions if I tried to call and negotiate a better contract? I'm on the $65 (plus tax) iPhone bundle that they offer.

[projectgz]

im talking to retention and yes they are ordering ip4 for me. CSR does not do it by any means. Been there done that.

$25
-$10 Credit per month
200 DT minutes
Caller ID/VVM/2500 TXT/Unlimited nights/w/e from 7pm
Unlimited Fido 2 Fido

$30 6gb plan

Total: $45+tax


what do you guys think?

UPDATE: a$$holes changed the deal. Isntead of unlimited from 5pm I only get from 7pm! WTF! they said it wasn't noted. What should I do??

oops sorry you don't seem to have unlimited incoming. This is a big plus for me 'cuz I don't call people but people call me.

[projectgz]

Sorry if this is a stupid question, but I transferred from Rogers to Fido today (yay!) and I'm still going to be paying around the $75-$80 dollar mark. Given the fact I just began my term today, would I be laughed at by retentions if I tried to call and negotiate a better contract? I'm on the $65 (plus tax) iPhone bundle that they offer.

It's worth the try right? After all, Rogers owns Fido.

[yaister]

just got off from retention.

new plan
for $17.50
$200/mth
wkend and wknt at 5pm
100 text
add $10 flex data
$5 credit/mth

total $22.50 + taxes.

what do you guys think? Tried to get caller ID but he won't do it. %#%$

[joedornan]

Hi all,

I have the original City Fido. Here are the two no-contract options Fido retentions just gave me. How'd I do?

1) no data

voice: $45 (original City Fido goes to $50 when off contract in Dec)
data: none
VM, 2500 texts, Call Display: $10 (credit of $10 for one year)
system access fee: waived in perpetuity

Total: $45 (until Dec.)

2) with data

voice package: $80 (unlimited local calls, unlimited texts, 6GB data package)
VM & Call Display: $9 (credit of $10 ?in perpetuity?)
system access fee: waived in perpetuity

Total: $79

[nelinjo]

I can't believe it, i ran into some nice guy who offered me this and i was like wtf is this possible? :)

• 200mins
• Unlimited Evenings/weekends and after 5pm
• SMS Canada unlimited
• 25 SMS International
• 500mb data
• Voice mail & Caller ID free
• Sve to za 46,50$ + tax=52,54
iPhone 4 for with my Fido $ 116$ + tax=131$

This is awesome thing but at the end he told me that they run out of IP4 so i have to wait and call back when it is available.

[k2theman]

Just got off the phone with retentions, signed the deal I had worked out on July 9th:

200 mins
5pm E/W unlimited
CID
VM
2500 texts
6 months unlimited calling
$17.50, no SAF

+
$10 flex data
-----
$27.50 + tax, got iPhone4 coming at $159

[flatface]

Just got this plan today:

Old plan:
$17.50 - 200 minutes, ev/wk 5pm
$6.95 - System access fee
$15.00 - Smartphone value pack
$30.00 - 6gb data

New plan:
$17.50 - 200 minutes, ev/wk 5pm
No SAF
$10.00 - Same smartphone value pack as before
-$10.00 - Credit for length of new contract
$30.00 - 6gb data

I resigned my voice and data to 3 years, and I have an iPhone 4 on its way. Because I hadn't renewed since 17 September 2008, I was able to get the iPhone 4 at $159 - $82.20 FidoDollars = $76.80. I can probably sell my iPhone 3G for $50 or so (it isn't working that well anymore).

This entire thing was pretty painless. Here's to hoping there aren't any errors on my bill like my family is very used to with Bell.

[Merc with a Mouth]

I have been on a month to month no contract plan for a while, this is what Fido offered me:

200 min per month
Unlimited w/e & evenings (from 7pm)
Unlimited Fido to Fido
2500 txt
VVM/Caller ID/Who Called
6GB data

$15 for the voice plan + $30 for data = $45(tax), this includes $10 of recurring credits for the length of the contract.

EDIT: It seems that I have a $10 credit every month and not $16. I'm guessing I will be credited for the $10 value pack. Maybe I should have pushed for evenings starting at 5pm even though it's not that big of a deal for me.

[lokimotion]

Just got off the phone. After 40 mins of negotiation, this is what i got:

200 minutes
Unlimited Incoming
1000 mins eve/weekends starting @5 pm
Fido 2 Fido
Fido 2 Rogers
6 GB Data
Voicemail
Caller ID
2500 Text Messages

- $10 credit (voicemail, cid, text)
- $10 credit (data)

Total: $55 +tax

Plus i can pick up my Iphone at any retail location.

Thanks to everyone in this thread for their help

[ojungoon]

Just got off the phone with Retention Dept...
Was told they just ran out of IP4 hence I need to call back later to renew my 3yr plan. :(

[lokimotion]

Just got off the phone with Retention Dept...
Was told they just ran out of IP4 hence I need to call back later to renew my 3yr plan. :(

Tell them you'd like to negotiate the contract now and then pick up the phone in store. In fact your best bet is to simply call and negotiate a contract, then when its all done say you want to upgrade to the iphone. They will then give you the option to pick up in store. I just did this a few mins ago :)

[e90fanatic]

I have been on a month to month no contract plan for a while, this is what Fido offered me:

200 min per month
Unlimited w/e & evenings (from 7pm)
Unlimited Fido to Fido
2500 txt
VM & Caller ID
6GB data

$15 for the voice plan + $30 for data = $45(tax), this includes $16 of recurring credits for the length of the contract.

i have the EXACT same thing BUT I got them to switch it to visual voicemail

[Merc with a Mouth]

i have the EXACT same thing BUT I got them to switch it to visual voicemail

Yea I also got VVM but did not mention it. I almost forgot about it when negotiating the deal.

[ojungoon]

Tell them you'd like to negotiate the contract now and then pick up the phone in store. In fact your best bet is to simply call and negotiate a contract, then when its all done say you want to upgrade to the iphone. They will then give you the option to pick up in store. I just did this a few mins ago :)

thanks lokimotion for the feedback!
Yeah that's what they did for me.
I just don't want to wait in line for hours to pick up the phone.
It would be easier for me if they would just have them shipped. :(

[e90fanatic]

Yea I also got VVM but did not mention it. I almost forgot about it when negotiating the deal.

ditto. sneaky b@stards. I hate the fact I lost 5pm->7pm becuase the orgiinal rep (from last week) didn't note 5pm specially in my account!!

[umbrella]

I have
Original city fido, caller id/vm, 6gb data with $25 credit for life of contract
and
17.50 200min ul e/w after 5pm. callerid/vm($10), $10 credit for life of contract, 6gb data for $30 and $10 credit for that. So it works out to 17.50 + 20 for the data.
No system access fees on either line

I negotiated most of the credits last week but the lady said to phone back when iphone comes out and they would extend the credits for the life of the contract, the bonus for me today was when she offered me the 6gb data for the 17.50 line with the $10 credit

Got a 32gb inc taxes for $176.35 after taking off fido dollars, and a 16gb for $179.67 inc taxes, plus 50 fido dollars for each phone.

Getting the credits is easy you just mention wind and mobilicity, getting the credits only takes a few minutes, only wish a could have gotten some long distance minutes, but the lady said,"I've been more than generous" and I agreed and thanked her.

[Merc with a Mouth]

ditto. sneaky b@stards. I hate the fact I lost 5pm->7pm becuase the orgiinal rep (from last week) didn't note 5pm specially in my account!!

I tried to push for 5pm but did not get it. They wanted to add $5 to the plan for it and it was not that big of a deal for me. I think I could of worked a little harder to get it but perhaps that is something I can negotiate later on.

[e90fanatic]

I tried to push for 5pm but did not get it. They wanted to add $5 to the plan for it and it was not that big of a deal for me. I think I could of worked a little harder to get it but perhaps that is something I can negotiate later on.

$5?? i would have added it...but im contemplating between 5pm or unlimited incoming. The rep I spoke to seems very strict and will not offer anything other than what the rep gave me during my other phone call.

[emjhay]

200 mins
5pm E/W unlimited
CID
VM
2500 texts
no SAF / 911
plex plan (100mb)

$36.XX - 3yr contract w/ IP4

need to get 10.00 more credit for for my add ons T_T

[Merc with a Mouth]

$5?? i would have added it...but im contemplating between 5pm or unlimited incoming. The rep I spoke to seems very strict and will not offer anything other than what the rep gave me during my other phone call.

I'm not really that big of a talker when it comes to using minutes so I passed on it. I'm more of a text/data user.

EDIT: After looking it over it seems Fido was trying to offer me the $15 value pack with no VVM. So I would get evenings starting at 5pm for an extra $5 but lose VVM. I'm guessing I could upgrade (some would call it downgrade) to this plan at anytime.

EDIT yet again: It seems that the $15 value pack with 5pm is not even available for the iPhone so I have no clue what Fido was trying to do.

[projectgz]

200 mins
5pm E/W unlimited
CID
VM
2500 texts
no SAF / 911
plex plan (100mb)

$36.XX - 3yr contract w/ IP4

need to get 10.00 more credit for for my add ons T_T

Personally, 6gig plan for me is a must.

[Truemana]

Tell them you'd like to negotiate the contract now and then pick up the phone in store. In fact your best bet is to simply call and negotiate a contract, then when its all done say you want to upgrade to the iphone. They will then give you the option to pick up in store. I just did this a few mins ago :)

They actually told me to do this. I have the plan noted on my account so I'll just go in to the store.

[projectgz]

They actually told me to do this. I have the plan noted on my account so I'll just go in to the store.

Yeah you should be fine. I worked out my deal and try to get my hands on phone at a retail location but I couldn't so I ordered it on the phone. It should be here next week. After 2 weeks or so I will return and wait for the iphone 4 white version lol

[homage_to_a_shame]

Just got off the phone from my first call with retentions. This is what I got:

200 daytime minutes
Unl. E+W @ 5pm
Unl. Fido2Fido
Unl. Incoming
VM
CID
2500 texts
100mb Flex Data
$45

I got this plan on two lines (one for me and one for my wife). They had run out of iPhone 4's so I can either pick it up in store or call back in a few days.

Anybody think I can do better if I try and negotiate for more when I call back?

[emjhay]

200 mins
5pm E/W unlimited
CID
VM
2500 texts
no SAF / 911
plex plan (100mb)

$36.XX - 3yr contract w/ IP4

need to get 10.00 more credit for for my add ons T_T

maybe i should cancel the renew contract if i dont get the 10.00 credit? what do you guys think?

[e90fanatic]

wish they had the Bell feature where for $10 u can share data with your ipad

[Merc with a Mouth]

maybe i should cancel the renew contract if i dont get the 10.00 credit? what do you guys think?

I received everything you got but evenings at 7pm and VVM/6GB data for $45. I'm guessing you also received unlimited fido to fido.

[cho1104]

They actually told me to do this. I have the plan noted on my account so I'll just go in to the store.

I was told the same thing from the retention rep. He was a very nice guy.
I currently have month-to-month
700/Unl. E/WE 7pm + F2FR
Caller ID + Name Display
911 No SAF
-$10 credits until May 2011
For $37.50

He gave me a 150MB for $15 plus $5 credits for 36 months.
He also extended my $10 credits for 36 months.
Everything comes to $47.50

Plus $50 credits for new phone.
He documented everything and gave me a reference number.

However, 32GB is not in stock. He told me to get the phone from store and activate over the phone.
Anyone tried that yet?

[cwsm]

200 mins
5pm E/W unlimited
CID
VM
2500 texts
no SAF / 911
plex plan (100mb)

$36.XX - 3yr contract w/ IP4

need to get 10.00 more credit for for my add ons T_T

I have 200 + 7pm E/W + F2F + CID + VM + 2500 TXT
for $25 (No SAF) + tax

Called twice to add the flex plan for $10 and sign 3 years for the iPhone 4.
First rep said they weren't able to apply the $6 CID credit anymore (in the current system) and the total would be $36 instead of $35. I didn't feel the $1 increase was justified. Lots of people with better negotiating skills get (much) more for less than $35 anyway. All I wanted was my original offer of $35 / month. So after arguing with the second rep for maybe half an hour over $1, he suddenly decided to make an exception for me and gave me the plan for $35. Then he said they ran out of iPhone 4's and told me to call around and try to pick one up. I'm not in the country at the moment so I just left it at that. He assured me that next time I call them, it would stay at $35.

Half a month ago... I got a text from fido saying my contract was ending soon and I could call 611 to ask about the promotion for signing a new contract. I called, and from what I remember, the rep said it was $50 off any handset over a 3 year contract. Did anybody get $50 off their iPhone 4?

[foxwitch]

Just negotiated this:

250 minutes
unlimited e/w at 5pm
unlimited incoming
unlimited text
CID/VVM
500 MB

for $40+tax

3 year contract, 16GB iphone4

and if I want the 6GB data, it's $10 more

I think it's a pretty great deal :D

[Merc with a Mouth]

Anyone know how long Fido keeps a record of the deal you negotiated on file? I never agreed to the new contract but the CSR said they have it open on my file so that when I call back it will show up. I'm thinking of going for evenings starting at 5pm for the same price. Just don't want to lose what I already negotiated.

[cwsm]

Just negotiated this:

250 minutes
unlimited e/w at 5pm
unlimited incoming
unlimited text
CID/VVM
500 MB

for $40+tax

3 year contract, 16GB iphone4

and if I want the 6GB data, it's $10 more

I think it's a pretty great deal :D
Compared to their stock $65 plan, you're going to save $25/month over the course of 3 years. Which is $900. And you have unlimited incoming.

[xak]

Just negotiated this:

250 minutes
unlimited e/w at 5pm
unlimited incoming
unlimited text
CID/VVM
500 MB

for $40+tax



In order to negotiate deals like this (and others), are you guys either not on contract or basically near the end of one?

Just wondering if calling retentions to get a better deal is still possible if you have still 2 years left on a 3yr contract. Seems like there isn't really much leverage...

[simsin]

I have been on a month to month no contract plan for a while, this is what Fido offered me:

200 min per month
Unlimited w/e & evenings (from 7pm)
Unlimited Fido to Fido
2500 txt
VVM/Caller ID/Who Called
6GB data

$15 for the voice plan + $30 for data = $45(tax), this includes $10 of recurring credits for the length of the contract.

EDIT: It seems that I have a $10 credit every month and not $16. I'm guessing I will be credited for the $10 value pack. Maybe I should have pushed for evenings starting at 5pm even though it's not that big of a deal for me.


I Called after 2-3 years with no contract (total 7 years~). The first time i got a good offer... but by calling in a second time i got 2 better offers:

Iphone 4G

200 min per month +extra 200 daytime mins
Unlimited w/e & evenings (from 7pm)
Unlimited Fido to Fido
Unlimited Incoming
2500 txt/Caller ID/Who Called
FLEX DATA
10$->100mb and less
15$->100-150mb
20$->Under 500 mb

for 40$ with smalles flex plan and 50$ with the 500mb (after rebates)

second offer is phone 4G

unlimitted calling
6gb data
2500 txt/Caller ID/Who Called
70$ after rebates

[wellysm]

Ahh - i'm telling you, eventhough RFD made me spend enough money,.. it has also saved me alot!


What I had before

200 / Unl. E/WE + F2F 25.00
5 p.m Early Evenings 5.00
Enhanced Voice Messaging 6.00
Unl. incoming local calls 10.00
Call Display w/Name Display 0.00
2,500 text messages 0.00
- 26 credits

Total before taxes: $20.18
Total for Fido: $22.80



Nowwww

Everything is the same, except i got rid of the annoying voicemail...and replaced it with the flex data plan...

So for an extra 4$ ONLY...i get a 100 mb and my sexy Iphone

[Merc with a Mouth]

I Called after 2-3 years with no contract (total 7 years~). The first time i got a good offer... but by calling in a second time i got 2 better offers:

Iphone 4G

200 min per month +extra 200 daytime mins
Unlimited w/e & evenings (from 7pm)
Unlimited Fido to Fido
Unlimited Incoming
2500 txt/Caller ID/Who Called
FLEX DATA
10$->100mb and less
15$->100-150mb
20$->Under 500 mb

for 40$ with smalles flex plan and 50$ with the 500mb (after rebates)

second offer is phone 4G

unlimitted calling
6gb data
2500 txt/Caller ID/Who Called
70$ after rebates

Good thing I did not agree to the contract yet. I'm going to call them back and see what I get. I was on contract with Fido and then month to month so I have a long history with them.

[silverbird114]

i just accept a offer from fido,

25$Unlimited Incoming Plan:
- 200min DT
- 1000min E&W from 17h
- Unlimited Incoming
- CID

10$Value Pack
- CID
- V.M.
- 2500Texts

30$ Data
- 6 GB

Im not quite sure how my credit have been linked but i got 22$/month credit ( 5 + 7 +10 )

The guy told me he could send me the iphone 16gb now, i should receive it before 12 august.

I got 3 free month & 3 month unlimited call.

after 3 month i should have 50 fido$


so it will be a 43,40$+tx / month


the most funny is that i was waiting in line for the iphone4, i could get one but someone have buy my place for 100$, i accept it :P
I did nont know at the time that i could get one from fido rentention ( shipped )

I know that i have a good package, i will think to what i could ask when i will have to call back fido to activate the new sim card :P

Maybe +100 min dt...

:P

[joedornan]

1) no data
voice: $45 (original City Fido goes to $50 when off contract in Dec)
data: none
VM, 2500 texts, Call Display: $10 (credit of $10 for one year)
system access fee: waived in perpetuity
Total: $45 (until Dec.)

2) with data
voice package: $80 (unlimited local calls, unlimited texts, 6GB data package)
VM & Call Display: $9 (credit of $10)
system access fee: waived in perpetuity
Total: $79

I called back in, and improved the deals as follows:
1) same price ($45) but now with:
- cheap flex data ($10-100mb/$20-500MB/$25-1GB/extraMB=$.05)
- 1000min long distance for $5 (instead of $10)

2) same package for $69 instead of $79!
- 1000min long distance for $5 (instead of $10)
- he notes that tethering is free

In both cases the credits will only last for one year. The basis of the negotiation was this: I am considering switching to Public Mobile (I'm in Montreal) and if I stay I don't want to sign a contract. I don't need a new phone (will be buying the iPhone unlocked).

Should I call a third time? :-)

[homage_to_a_shame]

I called back in, and improved the deals as follows:
1) same price plus:
- cheap flex data ($10-100mb/$20-500MB/$25-1GB/extraMB=$.05)
- 1000min long distance for $5 (instead of $10)

2) same package for $69 instead of $79!
- 1000min long distance for $5 (instead of $10)

In both cases the credits will only last for one year. The basis of the negotiation was this: I am considering switching to Public Mobile (I'm in Montreal) and if I stay I don't want to sign a contract.

Should I call a third time? :-)

Do you mention that you called earlier when you called back and got the better deal? Obviously they have it on record, but I'm still curious as the approach you took the second time.

[h2000]

Just finished renegotiating this deal:

> Classic City Fido $40
> VVM Pack/CD/WC $10
> Unlimited CDN text messaging $10
> 6 gb data $30
> 3Y, Iphone 4 - unfortunately they're out of stock :(
- $10 credit text messaging (3y)
- $10 credit 6gb data (3y)
- $6.95 saf credit (3y)
- $5.00 (6 months)

so total for the first 6 months is $65 and the rest of the term is $70 which I'm ok with..thoughts?

now the next thing is to find myself an iphone 4!!! argh

[projectgz]

In order to negotiate deals like this (and others), are you guys either not on contract or basically near the end of one?

Just wondering if calling retentions to get a better deal is still possible if you have still 2 years left on a 3yr contract. Seems like there isn't really much leverage...

Doesn't matter how many months or years you have left on your u can always cut a deal.

[kraziekpboy]

I just got

200 min
1000 E/W starting 5
Unlimited Incoming
Caller ID

All for $20 plus tax. but I have to sign 2 yr contract. No new phone


Is this a good deal?
Can I get something more?

thank you very much!!

[wheeldeals]

Just negotiated this:

250 minutes
unlimited e/w at 5pm
unlimited incoming
unlimited text
CID/VVM
500 MB

for $40+tax

3 year contract, 16GB iphone4

and if I want the 6GB data, it's $10 more

I think it's a pretty great deal :D

Hi. Do you have to pay system access fee and 911 fee on top of the $40?

[joedornan]

Do you mention that you called earlier when you called back and got the better deal? Obviously they have it on record, but I'm still curious as the approach you took the second time.

For the long distance deal I pointed to the $5 unlimited long distance option offered by Public Mobile and asked for the same thing.

For the extra $10 on option 2, I just played very naive and said "This is the first time I'm negotiating a cellphone contract, so I looked on the Internet and saw all these people claiming to get such great deals, and I'm wondering why I can't get the same thing?" Thank you RedFlagDeals. :-)

He couldn't reduce option 1 by the same $10 as option 2, so he offered a cheaper data plan.

In total, Option 1 received about $22 in credits ($10 for features, $7 for system access, and $5 for long distance), and option 2 received $25 ($10 off of the main $80 plan, $10 off of the feature package, $5 off of the long distance).

[silverbird114]

200 min
1000 E/W starting 5
Unlimited Incoming
Caller ID
All for $20 plus tax. but I have to sign 2 yr contract. No new phone

Can I get something more?

You could ask for some 3-6 month unlimited call

or 3 free month + 3 month unlimited local call

or if you find a 10$option that you wish, it could be done for free.

[projectgz]

I just got

200 min
1000 E/W starting 5
Unlimited Incoming
Caller ID

All for $20 plus tax. but I have to sign 2 yr contract. No new phone


Is this a good deal?
Can I get something more?

thank you very much!! Dont sign a contract unless you are getting a new phone.

[sc00ter77]

Hello,
I signed a new contract with retentions last May/June 2010. I signed a new 3 year contract for the iphone 3gs and this expires Sept 2013. However, I really wanted an iphone 4, but with all the confusion about upgrades and stackable contracts I thought I would call Fido. I spoke to two reps who basically contradicted each other, one said I would need to sign a new 3 year contract to take advantage of the $399 price and that would mean my contract going until 2016 :confused: and the other rep saying that I didn't have to sign a contract. I decide to phone retentions and they confirmed I could keep everything the same i.e. contract/plan and pay $650.00 and then on my next invoice I would get $250.00 back. The only issue is that there were no iphones left, so I went around town but couldn't find any. I decided to call back around 2pst and they had received more and so I now have one being sent to me....
I just wanted to let people know incase they are as confused as myself :lol:

[bunga]

Got the same plan everyone else is getting and 32gb iphone4, retentions guy agreed to it right away without any haggling. I had about a year left in my contract.

200 daytime
unlim e/w from 5
1000 f2f
cd/vm/2500 text
6gb data

For ~$47 plus tax, $53 tax in, no SAF/911 charges. Wouldn't budge on the iphone pricing, but I had $70 in Fido dollars, so it works out pretty well. Should be getting my 32gb in the mail probably around next Wednesday

[projectgz]

damn it I am paying $62 and I think its too much. The guy insisted that I call in with a person who has a good plan so they can give me a better deal. I would appreciate it so much if someone can 3-way me with Fido and refer me to their plan!

[projectgz]

Good thing I did not agree to the contract yet. I'm going to call them back and see what I get. I was on contract with Fido and then month to month so I have a long history with them.

The person told me that if I want to cancel the 3 year (newly signed) contract, I have 15 days or 30 min talk time on the phone to do so. I am going to get it, use it for a bit and return it as I really want a white Iphone and just want to see how the phone is.

[iwantsomedeals]

so i called Fido today and they said I can upgrade to the iPhone 4 on september.

I am on my 2nd year of my 3 year contract, will end november 2011.

I live in BC, will i be able to negotiate some kind of deal with fido when i upgrade to the iphone 4 or will i have the same ****** plan that i am on right now.

My plan as it looks right now is

$25 for 100 minutes unlimited text free evenings and weekends
$12 for incoming free

and i think the value pack for voicemail.

I hate my plan because my total comes upto 55 a month and i only have 100 daytime minutes, i need more minutes, i also want to get data, i.e 6gb. can someone tell me what to ask fido when i do call them for an upgrade.

thanks

[emjhay]

You can upgrade now since you pass 1yr. you and i have the same year end and i got my IP4 w/ 3yr contract + -5$ off from flex plan.


so i called Fido today and they said I can upgrade to the iPhone 4 on september.

I am on my 2nd year of my 3 year contract, will end november 2011.

I live in BC, will i be able to negotiate some kind of deal with fido when i upgrade to the iphone 4 or will i have the same ****** plan that i am on right now.

My plan as it looks right now is

$25 for 100 minutes unlimited text free evenings and weekends
$12 for incoming free

and i think the value pack for voicemail.

I hate my plan because my total comes upto 55 a month and i only have 100 daytime minutes, i need more minutes, i also want to get data, i.e 6gb. can someone tell me what to ask fido when i do call them for an upgrade.

thanks

[iwantsomedeals]

You can upgrade now since you pass 1yr. you and i have the same year end and i got my IP4 w/ 3yr contract + -5$ off from flex plan.

were you able to get some kind of discount?

[shield4life]

Got the same plan everyone else is getting and 32gb iphone4, retentions guy agreed to it right away without any haggling. I had about a year left in my contract.

200 daytime
unlim e/w from 5
1000 f2f
cd/vm/2500 text
6gb data

For ~$47 plus tax, $53 tax in, no SAF/911 charges. Wouldn't budge on the iphone pricing, but I had $70 in Fido dollars, so it works out pretty well. Should be getting my 32gb in the mail probably around next Wednesday

Hey guys what's up my first post I'm new to the boards.

I got the same deal as you all tho he charged me 55$ plus taxes = 62$. Did I misunderstand or you got a special promo that I missed out on?

[Darks0ulz]

Just called in to sign a 3 year contract on an iPhone 4 (32gb).

250 daytime minutes
1000 e/w from 5
Unlimited incoming
VVM/caller ID
Unlimited texting to Canada/USA
6 GB data

Comes out to $59.89 after tax. Good enough deal? Or could I push harder?

[emjhay]

were you able to get some kind of discount?

well here is my plan

250 dtime min.
E/W starting @ 5pm
CID/VM/2500 txt anywhere
No SAF / 911
Flex plan - $5.00

total = $36.XX with 3yr contract + 159.99 for Iphone 4

hope this help.

[wheeldeals]

Got the same plan everyone else is getting and 32gb iphone4, retentions guy agreed to it right away without any haggling. I had about a year left in my contract.

200 daytime
unlim e/w from 5
1000 f2f
cd/vm/2500 text
6gb data

For ~$47 plus tax, $53 tax in, no SAF/911 charges. Wouldn't budge on the iphone pricing, but I had $70 in Fido dollars, so it works out pretty well. Should be getting my 32gb in the mail probably around next Wednesday

Did you tell the retention guy that you saw a better deal from somewhere else? You seem to have gotten a great deal. I am in a similar situation where I have about 1 year left and want to get the iPhone 4. I have similar plan that you have except with unlimited incoming. But I am paying $83 after taxes and saf. Did you get the full $450 discount on your iPhone?

[bunga]

I got the full discount, paid $269 - fido dollars. I told them that a friend got that same plan and that's what I wanted, he didn't give me any fuss. Don't think I've seen a better deal posted yet.


Did you tell the retention guy that you saw a better deal from somewhere else? You seem to have gotten a great deal. I am in a similar situation where I have about 1 year left and want to get the iPhone 4. I have similar plan that you have except with unlimited incoming. But I am paying $83 after taxes and saf. Did you get the full $450 discount on your iPhone?

[iwantsomedeals]

i just called fido again and they said i cannot upgrade till september.

are they lying to me or i really cannot upgrade till september?

my contract started november 2008

[wheeldeals]

I got the full discount, paid $269 - fido dollars. I told them that a friend got that same plan and that's what I wanted, he didn't give me any fuss. Don't think I've seen a better deal posted yet.

Hi Bunga. Can you help me out? Please check pm. Thanks.

[foxwitch]

Just negotiated this:

250 minutes
unlimited e/w at 5pm
unlimited incoming
unlimited text
CID/VVM
500 MB

for $40+tax

3 year contract, 16GB iphone4

and if I want the 6GB data, it's $10 more

I think it's a pretty great deal :D

Edited to add: logged into my account and saw the new plan also includes 100 min LD, which the CSR didn't even mention to me on the phone. Score!
Does anyone know what the breakdown of my plan could be? e.g. what's the base plan? I just want to know if I can bring the cost down a bit more by removing unlimited incoming, or is it included in the plan?


In order to negotiate deals like this (and others), are you guys either not on contract or basically near the end of one?

Just wondering if calling retentions to get a better deal is still possible if you have still 2 years left on a 3yr contract. Seems like there isn't really much leverage...

My current contract ends next month, so I guess I had some bargaining power that way.


Hi. Do you have to pay system access fee and 911 fee on top of the $40?

Nope, no SAF or 911. Just the (evil) HST on top of $40. Anyone knows when the $30/6GB offer ends?

[Metninja]

Got a similar plan to everybody else

200 weekday (unlimited calls for the first 6 months)
1000 evenings and weekends
Free incoming
2500text/cd/vm
6gb data

$48 a month with 16gb iphone 4 on a 3 year agreement. Phone cost $120 and change after my fido dollars, should receive it by the 12th at the latest.

[cleanup]

Hey guys, so I'm basically paying about $50 a month plus tax on a 3 year contract for the following:

200 minutes
Unlim. eve & weekends
Unlim F2F
2500 TXT
Call/Name Display

No voice mail, no data. That $50 includes the SAF and 911 fee. I've had this exact same plan for 3 years. My contract expires on August 29, 2010.

I essentially want the same plan I have now (although I don't really care about the eve./week and the F2F, I only use about 200 minutes monthly anyways) except I want data. If I can maintain the same price, I'd be glad.

Think I can get it? I think I've been pouring money into this company for too long.

I also have around $100 Fido dollars and want to put that towards a subsidized iPhone.

So do I call retentions first, and get my plan switched up? Will I still be eligible for the iPhone? Or do I go talk to them about the iPhone first?

Cheers!

[bluefall]

well here is my plan

250 dtime min.
E/W starting @ 5pm
CID/VM/2500 txt anywhere
No SAF / 911
Flex plan - $5.00

total = $36.XX with 3yr contract + 159.99 for Iphone 4

hope this help.

what's the Flex plan - $5.00 mean? :confused:

[emjhay]

what's the Flex plan - $5.00 mean? :confused:
its a data plan. Since i dont need the 6gig/$30 i ask if there is an alternative. Basically its $10 for 100mb + additional $ when you pass 100mb. Its a mandatory to have a data plan if you get the IP4

[bunga]

WTF, I just logged into my account and it shows the contract as being:
Fido Agreement
3 Years: August 14, 2011 -
August 14, 2014

so they've added three years to my previous contract, is this a bug, or did they screw me?

[MickMcGeough]

Hey guys, so I'm basically paying about $50 a month plus tax on a 3 year contract for the following:

200 minutes
Unlim. eve & weekends
Unlim F2F
2500 TXT
Call/Name Display

No voice mail, no data. That $50 includes the SAF and 911 fee. I've had this exact same plan for 3 years. My contract expires on August 29, 2010.

I essentially want the same plan I have now (although I don't really care about the eve./week and the F2F, I only use about 200 minutes monthly anyways) except I want data. If I can maintain the same price, I'd be glad.

Think I can get it? I think I've been pouring money into this company for too long.

I also have around $100 Fido dollars and want to put that towards a subsidized iPhone.

So do I call retentions first, and get my plan switched up? Will I still be eligible for the iPhone? Or do I go talk to them about the iPhone first?

Cheers!
You should be able to do it. I just got this:

200 day minutes, unlimited 5pm evenings & weekends - $17.50
iPhone Value Pack (Call ID, Visual Voicemail, 2500 sms) - $15

I have the 6GB data plan for $25 (normal $30) but you should be able to get the flex data plan which starts at $10/mo and goes up according to usage (up to $25 for 1GB before you start paying by the MB).

If you follow the strategy here: http://forums.redflagdeals.com/10969156-post7288/ you should be able to get the voice/VP plan I have plus $10 data flex plan = $42.50 + tax. You may be able to (politely) push for a $5 credit on your value pack as well - YMMV.

[Siph7]

WTF, I just logged into my account and it shows the contract as being:
Fido Agreement
3 Years: August 14, 2011 -
August 14, 2014

so they've added three years to my previous contract, is this a bug, or did they screw me?

Mines even worst...
3 Years: July 14, 2014 -
July 14, 2017

It's suppose to be July 14, 2011 -
July 14, 2014

Must be screwed. I'll have to call tomorrow and fix this.

[bunga]

lol, you're locked in for life mofo :D


Mines even worst...
3 Years: July 14, 2014 -
July 14, 2017

It's suppose to be July 14, 2011 -
July 14, 2014

Must be screwed. I'll have to call tomorrow and fix this.

[zyn123]

Mines even worst...
3 Years: July 14, 2014 -
July 14, 2017

It's suppose to be July 14, 2011 -
July 14, 2014

Must be screwed. I'll have to call tomorrow and fix this.

no need to worry, if 2012 is doomsday, you actually screw fido :lol:

[bluefall]

its a data plan. Since i dont need the 6gig/$30 i ask if there is an alternative. Basically its $10 for 100mb + additional $ when you pass 100mb. Its a mandatory to have a data plan if you get the IP4

How many MB for your $5 plan? thanks.

[mrwinky]

So I called into using the wind offer to see what the could do

Current plan

350 day time
E/w 5pm
Unlimited txt
Visual vm/call I'd/call display
6gig data
$75

New plan
Unlimited incoming
Unlimited outgoing
Visual vm
Unlimited txt
Call display, call I'd
6 gig data

$65 a month

Wifes plan was same as min except she had 500mb for $65

New plan
200 day time
1000 e/w
Unlimited incoming
Vm,call I'd, call display
Flex data option
$35 a month


I think this pretty good considering I'm 12 months into my term and my wife is 3 months


Winky

[ct809]

I just called into retentions to get my Iphone 4

$25 for voice
200 daytime
unlimited evenings/weekends at 5pm
unlimited incoming
unlimited local fido to fido
2500 sms anywhere to canada
CID
VM

$30 - $10 credit for the 6gb plan

$45/month in total, renewed for 3 years (had to 'buyout' my existing contract at Fido for $140, but they gave me a $75 monthly credit to ease that)


Then for my dad
$10/month for voice
50 minutes, CID

$10/month for 100mb of data
3 year term, and another iphone 4 :)

[a in yul]

I just called into retentions to get my Iphone 4

$25 for voice
200 daytime
unlimited evenings/weekends at 5pm
unlimited incoming
unlimited local fido to fido
2500 sms anywhere to canada
CID
VM

$30 - $10 credit for the 6gb plan

$45/month in total, renewed for 3 years (had to 'buyout' my existing contract at Fido for $140, but they gave me a $75 monthly credit to ease that)


Then for my dad
$10/month for voice
50 minutes, CID

$10/month for 100mb of data
3 year term, and another iphone 4 :)

how much did they charge u for the iP4? 16 or 32GB?

[yc1976]

I just called into retentions to get my Iphone 4

$25 for voice
200 daytime
unlimited evenings/weekends at 5pm
unlimited incoming
unlimited local fido to fido
2500 sms anywhere to canada
CID
VM

$30 - $10 credit for the 6gb plan

$45/month in total, renewed for 3 years (had to 'buyout' my existing contract at Fido for $140, but they gave me a $75 monthly credit to ease that)


Then for my dad
$10/month for voice
50 minutes, CID

$10/month for 100mb of data
3 year term, and another iphone 4 :)

that's really nice. how much time do you have left on your contract? i called in today and the rep said i have 7 months left and cannot upgrade my plan with iphone 4.

btw, what's the number for retentions?

[Kenarf]

Hi Guys,

I've been with Fido since September/August last year (2009) and I'm wanting to upgrade to an iPhone 4. Since I'm nervous about calling and in general, don't know where I stand...could someone help answer a few questions?

Okay, I'm NOT on contract and I've been month to month. Does this harm/benefit in any way?

What can I expect from retentions?? What could I get if I only want to pay around $35 including tax per month?

Can I get the IP4 for $159 if I sign a 3yr Contract?

Is the White IP4 available yet?

and lastly, my bro renewed his contract early this year...will that affect him on calling retentions?

[Metninja]

Hi Guys,

I've been with Fido since September/August last year (2009) and I'm wanting to upgrade to an iPhone 4. Since I'm nervous about calling and in general, don't know where I stand...could someone help answer a few questions?

Okay, I'm NOT on contract and I've been month to month. Does this harm/benefit in any way?

What can I expect from retentions?? What could I get if I only want to pay around $35 including tax per month?

Can I get the IP4 for $159 if I sign a 3yr Contract?

Is the White IP4 available yet?

and lastly, my bro renewed his contract early this year...will that affect him on calling retentions?Black only right now. You should hurry up and call if you want one, they were almost sold out when I got mine from retentions a few hours ago. Its 159 yes. The sooner you call the better so you'll have a place in line if they are sold out.

[deviouSx3]

Hi Guys,

I've been with Fido since September/August last year (2009) and I'm wanting to upgrade to an iPhone 4. Since I'm nervous about calling and in general, don't know where I stand...could someone help answer a few questions?

Okay, I'm NOT on contract and I've been month to month. Does this harm/benefit in any way?

What can I expect from retentions?? What could I get if I only want to pay around $35 including tax per month?

Can I get the IP4 for $159 if I sign a 3yr Contract?

Is the White IP4 available yet?

and lastly, my bro renewed his contract early this year...will that affect him on calling retentions?

If you aren't on a contract then you are in good position... just look for a competitor plan that has stuff you need and then call fido to ask for a similar value plan.

If you are lucky you can get a $25 voice plan with 200 anytime minutes, 1000 evening and weekend, caller id, and unlimited incoming or Fido2Fido.

You maybe offered a $15 data plan which would enable you to get iphone 4 for $159 on a 3 yr contract. They may offer the $10 data plan too.

Read the first post of this topic and also there are some other helpful posts that may help, also read the last couple of pages to see what other people are getting...

only black iphone for now, and if your brother renewed his agreement earlier this year then he probably won't qualify but it doesn't hurt to check.

[projectgz]

WTF, I just logged into my account and it shows the contract as being:
Fido Agreement
3 Years: August 14, 2011 -
August 14, 2014

so they've added three years to my previous contract, is this a bug, or did they screw me?
if they mistake theyll fix it for sure. You get 15 days to call in and fix the issue.

[ct809]

that's really nice. how much time do you have left on your contract? i called in today and the rep said i have 7 months left and cannot upgrade my plan with iphone 4.

btw, what's the number for retentions?

My iphone was for $159...
and I had about 7 months left (7x$20 = $140 to buyout)

[joedornan]

So I called into using the wind offer to see what the could do

<snip>

New plan
Unlimited incoming
Unlimited outgoing
Visual vm
Unlimited txt
Call display, call I'd
6 gig data

$65 a month


Good Job! As you can see, I got less for a slightly higher price:
http://forums.redflagdeals.com/fido-retention-plans-376936/554/#post11240804

Three questions:

1) Did you sign a contract? If not, for how long were these prices/credits offered?

2) Did the negotiation depend on getting two lines at the same time?

3) What is the name of the VVM package? Is it normally a $10 package?

With this info I will call in for my third and final time to seal the deal...

[mrwinky]

So I just logged on to my account and it says unlimited local calling as my new plan... No mention of call display or that... And says Edmonton and I'm in Calgary lol... My wifes plan has no mention of txt messages on hers and it says expanded network... What's that about?

[guestt18]

Hey guys,
I was offered this plan

2 year contract--20 dollars

200 daytime minutes
1000 evening and weekends
unliminted incomming
100 text msgs-incoming
caller id
no saf no 911

OR

2 year --25 dollars
200 minutes
f2f
unlimited evevning and weekends
2500 text
cd/vm
no saf and no 911

Im going to call and ask them if i can get unlimited incomming if i go on a 3 year contract and get an iphone4 159 for myself.

buh how much do you think the data plan will be?

thanks

[mrwinky]

No I didn't extend my contract I just told them up front that I was paying to much and wanted something that made more financial sense..

[darkprince]

3rd offer:

17.50$
200 mins
Unlimited Evenings and Weekends Start @ 5
Unlimited F2F
Unlimited Incoming calls
VP 10$ value pack (CID/VM/2500txt)
Flex Data starting 10$/month
NO SAF & 911

35$/month w/ tax is 42$/month

Iphone 4 16gb (Redeemed fido $) phone cost 34$ w/ tax =P

3 year agreement

[k2theman]

So I just logged on to my account and it says unlimited local calling as my new plan... No mention of call display or that... And says Edmonton and I'm in Calgary lol... My wifes plan has no mention of txt messages on hers and it says expanded network... What's that about?

I can answer the first one...in the My Account section, it only shows the "main" plan that you have, with no addons. For instance, in my case I have the 17.50 plan with 200 mins and 5pm E/W, along with some addon stuff like CID and VM. On the site, though, it only says: "200 minutes + Unlimited Evenings and Weekends + 5 p.m. Early Evenings".

BTW, add me to those with incorrect contract periods. Mine says 3 Years: September 19, 2010 -September 19, 2013, which suggests the 3 years were stacked on top of my old contract.

[lokimotion]

**Update**

I called retentions again and renegotiated an even better deal :)

- 200 mins
- unlimited eve and weekends starting at 5 pm
- unlimited incoming
- fido 2 fido
- Voice mail
- Caller ID
- 2500 Text
- 6 GB Data
- No SAF

+ $25 Credits

Total = $52.00

[wheeldeals]

Hey guys what's up my first post I'm new to the boards.

I got the same deal as you all tho he charged me 55$ plus taxes = 62$. Did I misunderstand or you got a special promo that I missed out on?

I guess it depends how lucky you are. I got the same thing and for $55 plus tax too. I mentioned the price Bunga got. But the retention guy wouldn't give me better price. But I thank Bunga for giving me the starting point.

[wheeldeals]

Hey guys what's up my first post I'm new to the boards.

I got the same deal as you all tho he charged me 55$ plus taxes = 62$. Did I misunderstand or you got a special promo that I missed out on?


Mines even worst...
3 Years: July 14, 2014 -
July 14, 2017

It's suppose to be July 14, 2011 -
July 14, 2014

Must be screwed. I'll have to call tomorrow and fix this.

Let me know how it goes. I got a decent deal from retention with 1 year contract left. I asked him about the iphone and ask him about the stack contract. He said it will be stack. He offered me $125 off for my ECF so I can get rid of my 1 year contract and sign me up to a new 3 years contract. I told him no. I will keep my contract. I think he was trying to scam me since he gave me a deal (which wasn't the best deal yet). I was told Fido will not stack for this iphone promotion. I will have to call back again to figure it out.

[akky]

3rd offer:

17.50$
200 mins
Unlimited Evenings and Weekends Start @ 5
Unlimited F2F
Unlimited Incoming calls
VP 10$ value pack (CID/VM/2500txt)
Flex Data starting 10$/month
NO SAF & 911

35$/month w/ tax is 42$/month

Iphone 4 16gb (Redeemed fido $) phone cost 34$ w/ tax =P

3 year agreement


I like the plan!

[karohe]

**Update**

I called retentions again and renegotiated an even better deal :)

- 200 mins
- unlimited eve and weekends starting at 5 pm
- unlimited incoming
- fido 2 fido
- Voice mail
- Caller ID
- 2500 Text
- 6 GB Data
- No SAF

+ $25 Credits

Total = $52.00

negotiated a similar deal with local Fido 2 Fido and expanded network for $47. So:

- 200 mins
- unlimited eve and weekends starting at 5 pm
- unlimited incoming
- unlimited local fido 2 fido
- expanded network
- Voice mail
- Caller ID
- 2500 Text
- 6 GB Data
- No SAF

+ $25 Credits

Total = $47.00

[rageguy]

For almost the same plan:
200 daytime, unlimited weekends and evenings at 5pm and Fido2Fido (1000min)
Call Display, Voicemail, 2500 texts
---
Total of 30$+tax.

The Rep said he can't offer any credit on my account, because i am getting an iphone4, and apple don't allow fido to give extra credits on their plan. But i see they gave you 10$ credit so i'm confused?

Are you getting iphone4?



If i re-new my contract, i will get this:
EPP 200/Unl. E/WE+Eve. 5pm
CID VM 2500TXT
F2F 1000
30$

30$ Data option 1GB
-10$ Credit Data Discount


Total 50$+tax = 56$.

Is this good?

I previously had a 3 year contract with them, paying 25+tax for 2 years and now 56$+tax (VP+data added last year).





-------------

I called on the 29th because I know when the iPhone 4 is out I will not get any good plans and credits so I just called retention, and they gave me the plan with credits without extending my contract.

Then on the iphone launch date, I called again to hup. I then asked nicely if that previous credit can be extended to the new contract. It worked.

So now I have a fido hup iPhone on the way. With the retention plan and credits until the end.

[rageguy]

The trick is to be nice. Negotiate, not argue. First ask them how are you. When most people say yes I am good, they will go through cognitive dissonance and begin to feel good, regardless if they were annoyed at first. A happy agent is a generous agent.

Then employ the door in the face persuasion technique. Start off with a really high demand that they obviously can't match. They will then counter offer with something. Now that they are offering, use the foot in the door technique. Slowly increase your demands one at a time. When it looks like you have hit the ceiling, you can now use the social exchange theory. Praise their work even though you may not be happy with the offer. Take it first. Then ask if you can talk to their supervisor because they have done an exceptional job and you wanna praise him so he can get a bonus. Call is usually transferred. Praise. Ask to speak to the agent again to get a confirmation on the plan changed. Now since you have offered to help him, he will most likely reciprocate. Now try negotiating again. You can even use the foot in the door technique again.

And that is how you negotiate and persuade. Long post of mine. Hope you all can use these tactics. Typed on my iPhone 4.

[Siph7]

Let me know how it goes. I got a decent deal from retention with 1 year contract left. I asked him about the iphone and ask him about the stack contract. He said it will be stack. He offered me $125 off for my ECF so I can get rid of my 1 year contract and sign me up to a new 3 years contract. I told him no. I will keep my contract. I think he was trying to scam me since he gave me a deal (which wasn't the best deal yet). I was told Fido will not stack for this iphone promotion. I will have to call back again to figure it out.

I called this morning and they fixed the 2017 end date and on top of that, iPhone 4 contracts are not stackable and they put my end date to 2013 instead of 2014 (cuz I had a year left). Something about the system didn't work right they said. They also said that anybody with the same problem just give them a call.

[cookedDeals]

Called retentions this morning and was able to get the $30/6GB add-on with $10 credit for the remainder of my contract. I'm on the EPP $17.50 voice plan with the $15 iPhone VP.

[darkprince]

Very nice! I was offer that but I dunno what to do w/ 6gb of memory and didn't want to pay 20 more for something i didn't need. =) Congrats


**Update**

I called retentions again and renegotiated an even better deal :)

- 200 mins
- unlimited eve and weekends starting at 5 pm
- unlimited incoming
- fido 2 fido
- Voice mail
- Caller ID
- 2500 Text
- 6 GB Data
- No SAF

+ $25 Credits

Total = $52.00

[a in yul]

the trick is to be nice. Negotiate, not argue. First ask them how are you. When most people say yes i am good, they will go through cognitive dissonance and begin to feel good, regardless if they were annoyed at first. A happy agent is a generous agent.

Then employ the door in the face persuasion technique. Start off with a really high demand that they obviously can't match. They will then counter offer with something. Now that they are offering, use the foot in the door technique. Slowly increase your demands one at a time. When it looks like you have hit the ceiling, you can now use the social exchange theory. Praise their work even though you may not be happy with the offer. Take it first. Then ask if you can talk to their supervisor because they have done an exceptional job and you wanna praise him so he can get a bonus. Call is usually transferred. Praise. Ask to speak to the agent again to get a confirmation on the plan changed. Now since you have offered to help him, he will most likely reciprocate. Now try negotiating again. You can even use the foot in the door technique again.

And that is how you negotiate and persuade. Long post of mine. Hope you all can use these tactics. Typed on my iphone 4.

great advice..:)

[divman]

I got this yesterday and dont know how better this deal is?

Let me know deal experts if I can make it the best deal ever....

- 250 mins daytime
- unlimited eve and weekends starting at 5 pm - 8 a.m. (1000 mins)
- Incoming free
- Unlimited local fido 2 fido
- 1000 min Long Distance
- Caller ID
- 100 SMS
- 6 GB Data
- No SAF
+ $30 Credits
- 6 months unlimited inc and out going

Total = $51.xx

[yaister]

just got off from retention.

I think it's excellent deal

250min
1000wknt/wkend at 5pm
ultd incoming calls
CID
100 TXT
100mb

all for $25/mth

is that good or what?

[a in yul]

just got off from retention.

I think it's excellent deal

250min
1000wknt/wkend at 5pm
ultd incoming calls
CID
100 TXT
100mb

all for $25/mth

is that good or what?

excellent, take it and run..!!

[bogi093]

Whats this $5 Flex Plan? Is it a $10 plan with $5 credit?

Also, I am eligible, and currently have:
$25
200min, Unlimited after 5PM
Unlimited Weekends
Unlimited F2F
Call ID, Voicemail, Call Fwd
2500 text

How can I get them to lower it and is it possible? I want the iPhone 4, but should I expect to pay $10 more (because of data) or can I lower the current plan to $20?

[darkprince]

Whats this $5 Flex Plan? Is it a $10 plan with $5 credit?

Also, I am eligible, and currently have:
$25
200min, Unlimited after 5PM
Unlimited Weekends
Unlimited F2F
Call ID, Voicemail, Call Fwd
2500 text

How can I get them to lower it and is it possible? I want the iPhone 4, but should I expect to pay $10 more (because of data) or can I lower the current plan to $20?

don't be greedy they still need to make some money off of us. yeah for 10$ more u'll get data starting from 10$/100mb

[silverbird114]

ok, i got a good deal, but i HATE the stacking of my contract,

If i accept the iphone 4 that fido shiped to me, i would agree to be on contract untill 29July 2014.

I just try to call, i just ask, if i can cancel the iphone 4 contract ( i still have 14 day ), Accept any 2yr contract without phone, cancel it for 50$ and start a 3yr contract that end 2013.

The answer have been realy hard to get precisely. They told me that i would still be in a 3yr contract untill 2011 and i would have to pay not only the 50$ of the 2 yr contract, but also my actual resiliation fee that last untill 2011.


so it would be better to cancel my actual contract now, ( ~150$ ) and start a new one with the iphone 4 to realy have a 3yr contract and not a 4yr contract.


but the girl told me that i still may not have en iphone "yet" cause they dont have them in stock "at the moment". I would have to return the iphone4 to fido by mail( i just dont accept the ups package ), then i could cancel my contract, pay 150$, renew with iphone4 with my deal but when they would have it in stock... but it delay my new phone by 10 day at least.

lol... or what, in 22 month, i would still have 12 month to get a new iphone or 24*15$ = 360$ to pay to get the new iphone6

what should i do?

[bitbitbit]

Did anyone have trouble ordering an iPhone 4 over the phone? I tried once and my wife tried twice on the 30th but all 3 retention reps told us it's not possible to ship the iphone 4 (they never mention anything about it being out of stock).

By the way, the plan I got was

200 day time mins
Unlimited E/W (starts 5pm)
CID, VM
Unlimited text
500 mb data

for 32.50 if I just sign a 2yr contract without getting a phone
same thing for 37.50 if I get an iPhone4

[bitbitbit]

Whats this $5 Flex Plan? Is it a $10 plan with $5 credit?

Also, I am eligible, and currently have:
$25
200min, Unlimited after 5PM
Unlimited Weekends
Unlimited F2F
Call ID, Voicemail, Call Fwd
2500 text

How can I get them to lower it and is it possible? I want the iPhone 4, but should I expect to pay $10 more (because of data) or can I lower the current plan to $20?

It should be possible to get it down to $20 if you get the flex data plan as well. I was offered that once (the unlimited E/W started at 7 though and not sure if that included call fwding).

[PsychoMantis]

Just got off the phone with retentions, my agreement ended back in May (started service with them in May 2007):

was offered (and took it, not in the mood to nag for more):

200 day time
unlimited e/w (5 p.m. to 8 a.m.)
cid/vm
unlimited txt
500 MB of data

$32.50 plus tax with no agreement. if i opt to get a phone, i could get it with the agreement price using fido$ (i have some $80 to get off from the iphone 4 if i opt for that). On a side note, i told the rep about the palm pre plan from bell as a point of reference.

edit: also mentioned i have bell t.v. and homephone so the palm pre deal would come out to $35 taxes in thanks to their bundle discounts

[cleanup]

Hey guys, I need to call retentions on behalf of somebody else. What info does Fido usually ask for in terms of identification? I'll be using the account-registered phone number, but need to know more about what sort of questions they ask to verify the identity of the caller.

[silverbird114]

I called this morning and they fixed the 2017 end date and on top of that, iPhone 4 contracts are not stackable and they put my end date to 2013 instead of 2014 (cuz I had a year left). Something about the system didn't work right they said. They also said that anybody with the same problem just give them a call.

actualy i just give a call after reading your post, i have clearly ask the agent to said to me that was impossible to change that. She was realy not willing at all!.

[mrwinky]

Retentions will ask for Cell #, Date Of Birth and Postal code...


So I just called back they had me in the wrong city but I'm still very happy to get the


Unlimited Voice
Unlimited Txt
Iphone Value Pack (call id, call display, Visual Voice mail)
6 gig Data

$65 a month :)

[awaisuk]

How do you call retention? Sorry never done this before....

You call customer service and tell them you want to cancel contract, etc, to the point where they transfer you to retention? or is there a direct number?

[karim15]

How do you call retention? Sorry never done this before....

You call customer service and tell them you want to cancel contract, etc, to the point where they transfer you to retention? or is there a direct number?

1-877-288-4240 push#5

[teaoh]

has anyone tried getting the iphone 4? I was thinking of going on a 3 year contract and asking for a better plan along the iphone 4. Anyone in the same boat?

I'm currently paying $28 for the basic 100 mins, unlimited text, E&N after 7. Its really basic.

[trunkstt]

has anyone tried getting the iphone 4? I was thinking of going on a 3 year contract and asking for a better plan along the iphone 4. Anyone in the same boat?

I'm currently paying $28 for the basic 100 mins, unlimited text, E&N after 7. Its really basic.

Yea im in the exact situation as you, im on the basic $20 plan on month to month, I plan to call tonight, and go for the 17.50 plan with a $10 credit on the value pack, with a $10 flex data plan. Hopefully i can get this done with a iphone 4 on a 3 year contract.

[adams7]

Has anyone bought an unlocked iPhone 4 direct from an Apple store and tried to get a plan deal from Fido?

Must be a few people who are doing this (initially the lucky ones who got to the Apple store early July 30).

Theoretically Fido should give unsubsidized iPhone owners a low rate, since Fido doesn't need to charge extra to recoup the subsidy. But I suspect it would be cheaper long-term for customers to just get the subsidized iPhone from Fido (or another mobility company). I think that Fido & the others are not going to be willing to reduce the voice and data plan rates much for unsubsidized customers, because those charges are where they make the big money.

[karim15]

Whats this $5 Flex Plan? Is it a $10 plan with $5 credit?

Also, I am eligible, and currently have:
$25
200min, Unlimited after 5PM
Unlimited Weekends
Unlimited F2F
Call ID, Voicemail, Call Fwd
2500 text

How can I get them to lower it and is it possible? I want the iPhone 4, but should I expect to pay $10 more (because of data) or can I lower the current plan to $20?

I have the same plan and my contract expires this December, so I called and asked for the iphone 4 they said u must add data, I told her i will take the 6gb 30$ but Im a only willing to sign another 3 years only if i can get a 10$ credit on data to make my plan 25+20= 45$ plus tax but she refused, I will call maybe in a month, and btw fido is out of stock of iphone 4 now.

[fuquyo]

negotiated a new contract just now...what do you guys think?

$25 -$10 credit for the life of the contract
200min, Unlimited after 7PM
Unlimited Weekends
Unlimited F2F
Call ID, Voicemail
2500 text

6GB $30 data-$10 credit for the life of the contract
Total=$35+Tax=$40

Iphone 4 $180- $146 (fido dollars)

they also gave me $50 fido dollars for purchasing a new phone:razz:

[GoodLittleArab]

Just got this deal from retentions for 2 phone lines:

200min daytime
1000min N/WE @ 7pm
UL Incomming
UL Fido to Fido across Canada
1000min LD across Canada
VM
CID
Who Called
UL sms
6GB data plan
iphone4 for 70 (with my fido dollars)

55$+tx with a 3 year contract

200min daytime
UL N/WE @ 5pm
1000min LD across Canada
VM
CID
2500 sms

27.50$+tx with a 2 year contract

[divman]

- 250 mins daytime
- unlimited eve and weekends starting at 5 pm - 8 a.m. (1000 mins)
- Incoming free
- Unlimited local fido 2 fido
- 1000 min Long Distance
- Caller ID
- 100 SMS
- 6 GB Data
- No SAF
+ $30 Credits
- 6 months unlimited inc and out going

Total = $51.xx

[fuquyo]

So here is my plan!

iPhone 4 16GB black: 159$

3 years contract:

- 200min day
- unlimited after 7 and week-ends
- unlimited f2f
- vm, caller id, 2500 texts
- flex data plan

Total 35$ + taxes with flex data plan

Anyone can beat me? :)

I think i beat you on that buddy..the only thing better for me is the 6gb data for the same $35 plan

[hkhalil]

My current plan, which was based on a 3 year contract:

100 minutes
50 text messages
Voice Mail
Caller ID
6 Gig data plan

TOTAL: 68 $, with taxes

My new plan, after talking to retention :

250 daytime
unlimited evening and weekend starting at 5 PM
unlimited incoming
1000 minutes Fido 2 Fido
caller ID
voice mail
2500 text messages to canada
6 GIG data plan
No SAF

Total: 67$ with taxes

I don't really mind if people got better plans, I'm just happy to get a much better plan for the same price...

[graceinhim]

Has anyone bought an unlocked iPhone 4 direct from an Apple store and tried to get a plan deal from Fido?

Must be a few people who are doing this (initially the lucky ones who got to the Apple store early July 30).

Theoretically Fido should give unsubsidized iPhone owners a low rate, since Fido doesn't need to charge extra to recoup the subsidy. But I suspect it would be cheaper long-term for customers to just get the subsidized iPhone from Fido (or another mobility company). I think that Fido & the others are not going to be willing to reduce the voice and data plan rates much for unsubsidized customers, because those charges are where they make the big money.

I bought one yesterday, it was the better option than waiting in line, extending contracts etc..... and I had the extra money, unfortunately it doesn't arrive until after the 20th of August. But apple has been known to surprise me with ealrlier shipping before.

Just wondering how the sim will work and if I won't get a hassle from FIDO

[wheeldeals]

I called this morning and they fixed the 2017 end date and on top of that, iPhone 4 contracts are not stackable and they put my end date to 2013 instead of 2014 (cuz I had a year left). Something about the system didn't work right they said. They also said that anybody with the same problem just give them a call.

I called back today. I talked to retention (to fix enhanced voicemail to visual voicemail). I was told again that the 3 years contract won't start until my current contract finished. I got turned down twice already. I don't know if I should call regular CS now.

[Kenarf]

Alrighty, I called twice today...I think I got good deals but not as good as the other people on the forum...

Here's my deal:
iPhone 4 w/ 3yr contract...159.99

250min
Weekends/ Evenings @5
Fido 2 Fido
voice mail
2500 text
flex data plan-100 mb

$25 plan
$10 flex data
$7 caller id
but $10 credit

$32

Here's my brothers, he's almost year into a 2 year contract:

iPhone 4, 3+ year contract...$159.99

250 daytime mins
Unlimtd w/e @ 5
Call id
Flexdata 100mb $10
100 texts free

$10 credit*** over 3yrs of contract

$29.50= 33.33 after tax

Can we both do better than that? We would both like to get more data or be cheaper. What should we do?

[darkprince]

Alrighty, I called twice today...I think I got good deals but not as good as the other people on the forum...

Here's my deal:
iPhone 4 w/ 3yr contract...159.99

250min
Weekends/ Evenings @5
Fido 2 Fido
voice mail
2500 text
flex data plan-100 mb

$25 plan
$10 flex data
$7 caller id
but $10 credit

$32

Here's my brothers, he's almost year into a 2 year contract:

iPhone 4, 3+ year contract...$159.99

250 daytime mins
Unlimtd w/e @ 5
Call id
Flexdata 100mb $10
100 texts free

$10 credit*** over 3yrs of contract

$29.50= 33.33 after tax

Can we both do better than that? We would both like to get more data or be cheaper. What should we do?

You did ok... you're welcome to try your luck again. =) Are you looking for cheaper or more features?

[NiHaoMa]

Hey here's what i have,

200/Unlimited Eve/WE
Early Eve @ 5pm
Unlmt Incoming
Value Pack
2500 Text

All for $17.50 plus taxes

Still have 7 months left on my current 3yr contract.
Anyone have something similiar and just called in and ask to add the Flex Plan (100mb for $10) to upgrade on a new 3yr Iphone 4?

[Kenarf]

You did ok... you're welcome to try your luck again. =) Are you looking for cheaper or more features?

Well, some people have been getting a cheaper plan with more data..How much does 500mb retention plan cost? I think I can get rid of my Fido2Fido..but will that make it cheaper?

[cheetah33]

Called Fido earlier today and got the $80 unlimited local calling, Canadian text messages and 6GB data with a $25 monthly discount. They were out of iphone 4s tho so they asked me to go buy one at the store (sign a contract in store and then call in). Tried calling a few stores but they are sold out everywhere.

Anyone know of any fido stores that still have stock?

[thirstyears]

Can we both do better than that? We would both like to get more data or be cheaper. What should we do?
Read the posts linked in my signature. They will give you an idea of what combinations of plans and options you can assemble to make a plan that suits your needs AND give you strategies for negotiating a good price on them.
Those plans are not bad. To better them will require a little effort/work.

[Scavos]

How do you guys keep getting:
fido to fido or
unlimited incoming?

The one's I keep getting won't budge..

I accepted an agreement already and shuffled it around to add unlimited text for 5 dollars...

So currently i have,

200 DT minutes 17.50
10 dollar value pack 10 dollars off 12 months out of 24.
6gb 30 dollars
unlimited text for 5 with 5 dollar credit.

I mean I can't really squeeze for more could I?
I mean unlimited incoming would be icing on the cake and vvm is just a cherry.

[Fluid]

Still have 7 months left on my current 3yr contract.
Anyone have something similiar and just called in and ask to add the Flex Plan (100mb for $10) to upgrade on a new 3yr Iphone 4?

Is the flex data offered through retentions only? Currently I am on the 150mb for 15 dollars one, but I would love to get the flex data option.

Would I just call in, get transferred to retentions?? and tell them how my data usage is all over the place and I want a price policy that would reflect that, or that I am thinking about switching my data plan to something with more data? Any help would be appreciated.

[jumbojones]

It's actually called Customer Relations, I called today got a d!ck CS rep that ended up hanging up on me. Called back and got a super CR rep she gave me the following:

200 anytime Min
Unlimited Ev/We
Unlimited Fido to Fido
2500 text
VM/CD
1000 CDN LD minutes
Flex Data Plan
No more SAF/911
iPhone 4 ($159)
$37+Taxes/month (depending on data usage)

Plus she switched my wife's $15/150mb data plan to the $10 flex data. Biggest bummer was they were out of iPhone 4's, I'll have to either find somewhere it's in stock or wait until there is more.>:(

[CanuckFan]

I have very similar to what jumbojones got. I called today and got this:

My Plan:
200 daytime minutes
Unlimited Evenings & Weekends from 5 pm
Unlimited Local Fido to Fido
Voice Mail; Caller ID; 2500 texts
Flex Data Plan
$35 + tax
IPhone on 3 year contract

My wife's plan:
200 daytime minutes
Unlimited Evenings & Weekends from 5 pm
Unlimited Local Fido to Fido
Voice Mail; Caller ID; 2500 texts
$25 + tax
No contract

[Scavos]

how far into your plans are you guys both? I'm nearing my 1st year I can only get 250 off on the iphone 4g...

[CanuckFan]

I was on month to month, my contract had expired in June 2010.

[funkymankevx]

I spoke with a customer service rep. and he told me that I can't get a rebate on a hardware upgrade until september which I find odd being that their website says I can. Has anyone been able to get around this?

[Chasem]

Just got off the phone with what I assumed was retentions a few hours ago.

I called in, told them I was thinking about going to Bell because of the Palm Pre plan. The lady I first spoke to was really nice and sweet, but the retention CSR, who had what sounded liked heavy East Indian accent, was not very helpful and did not seem to be in negotiation mode.

My old 3 year contract has been up for over a year, but I've been floating around sticking on it still as I wasn't sure what other phone plan to get on for the time being.

So I told them what Bell was offering, which in summary was a $35 monthly plan that included 500 MB data for a 3 year contract that included a free Palm Pre.

I was then told, "we can give you a plan like that + 500 MB data" for $45.

I said, in a polite manner, "No, why would I be paying you more for something similar?"

And then, he just told me the instructions to port my number over to Bell and hung up.

I've been with Fido since 2006, never really had any issues with them, except for one time when I was somehow using their data plan even though I was never subscribed to it. I wound up with an extra $200 bill that I can had to haggle with a supervisor for over half an hour just to get him to knock it down $20.

Still, is this the way they negotiate? It was an insult really, and while I think I can still get a good retention deal like many of you, I think it's absolutely disheartening how they highballed the first offered like this after I told them what Bell was giving for new customers.

[webster354]

Still, is this the way they negotiate? It was an insult really, and while I think I can still get a good retention deal like many of you, I think it's absolutely disheartening how they highballed the first offered like this after I told them what Bell was giving for new customers.

Exactly how I feel. And what bothers me more is that these retention plans shows how overpriced their services are.

[Fluid]

Just got off the phone with what I assumed was retentions a few hours ago.

I called in, told them I was thinking about going to Bell because of the Palm Pre plan. The lady I first spoke to was really nice and sweet, but the retention CSR, who had what sounded liked heavy East Indian accent, was not very helpful and did not seem to be in negotiation mode.

My old 3 year contract has been up for over a year, but I've been floating around sticking on it still as I wasn't sure what other phone plan to get on for the time being.

So I told them what Bell was offering, which in summary was a $35 monthly plan that included 500 MB data for a 3 year contract that included a free Palm Pre.

I was then told, "we can give you a plan like that + 500 MB data" for $45.

I said, in a polite manner, "No, why would I be paying you more for something similar?"

And then, he just told me the instructions to port my number over to Bell and hung up.

I've been with Fido since 2006, never really had any issues with them, except for one time when I was somehow using their data plan even though I was never subscribed to it. I wound up with an extra $200 bill that I can had to haggle with a supervisor for over half an hour just to get him to knock it down $20.

Still, is this the way they negotiate? It was an insult really, and while I think I can still get a good retention deal like many of you, I think it's absolutely disheartening how they highballed the first offered like this after I told them what Bell was giving for new customers.

Sounds like you got a bad representative and should just call back. Sometimes people get the complete opposite where the CSR does not want to transfer you, but once you reach the retentions person, they are extremely nice and helpful.

[Chasem]

Sounds like you got a bad representative and should just call back. Sometimes people get the complete opposite where the CSR does not want to transfer you, but once you reach the retentions person, they are extremely nice and helpful.

Sorry, my original post was not clear enough. When I first called, I spoke to a lady who was really nice and helpful. I presume she was a frontline CSR, but she did not have the ability to help me with any retention issues. She then forwarded me to, what I presume was retention as she did not state what department it was specifically, and that is when I dealt with a rep that highballed me.

The retention csr was friendly too, but I was just disgruntled at the first offer and he did not seem to be willing to negotiate. He felt I could be let go if I didn't take that offer. That is what pissed me off.

[mark_98]

hey guys i have a 3 year contract expiring sometime august. i have 2 phones that are gonna be getting a contract, its a family plan we had.

i wanna get an iphone 4 and i spoke with customer service today

$35 plan

350 day time mins
unlimited evenings and weekends, after 7 pm
unlimited texts
+
$30 and 6 gigs
+
$10 for voicemail and call display

that comes out to $75 total, which is more than i want to pay.


the other plan is a $25 plan, but its for my dad and hes fine with it



so ya what should i be telling retentions when i call in tomorrow?

[Darks0ulz]

Does the 15 days to cancel/modify your contract begin when you recieve your phone or when the plan activates?

I'm currently at:
250 daytime minutes
1000 e/w from 5
Unlimited incoming
VVM/caller ID
Unlimited texting to Canada/USA
6 GB data

$53+tax.

Been trying to unlimited e/w at 5 for a similar price. The last CSR told me he would do it for $67+tax and then when I refused (saying it's not financially feasible or reasonable), he flagged my account and told me I contacted them too many times. When I asked to speak to his supervisor, he said no and said the supervisor didn't want to speak to me. Then basically hung up...

Since my account is pretty much flagged...am I SOL?

[projectgz]

Does the 15 days to cancel/modify your contract begin when you recieve your phone or when the plan activates?

I'm currently at:
250 daytime minutes
1000 e/w from 5
Unlimited incoming
VVM/caller ID
Unlimited texting to Canada/USA
6 GB data

$53+tax.

Been trying to unlimited e/w at 5 for a similar price. The last CSR told me he would do it for $67+tax and then when I refused (saying it's not financially feasible or reasonable), he flagged my account and told me I contacted them too many times. When I asked to speak to his supervisor, he said no and said the supervisor didn't want to speak to me. Then basically hung up...

Since my account is pretty much flagged...am I SOL?

It activates when you receive your phone mate. It's 15 days or 30 minutes of call time from the phone.

[Little Dragon]

quick question: i've been a Fido customer for a few years and just took over another RFD'ers Fido plan. we had to do the transfer stuff over the phone and the CSR said i couldn't keep my old cell# (could've if i was with Rogers, etc...weird). we also did the transfer process on the sellers cellphone so after all is done, the changes were made on his SIM card.

in the end, i had to take his SIM card and still kept mine. my question is when will my old account be de-activated? do i still have to do that myself? will it expire at my next billing cycle? i don't want to pay for two separate cell#s and plans.

[vtec88]

Just got off the phone with what I assumed was retentions a few hours ago.

I called in, told them I was thinking about going to Bell because of the Palm Pre plan. The lady I first spoke to was really nice and sweet, but the retention CSR, who had what sounded liked heavy East Indian accent, was not very helpful and did not seem to be in negotiation mode.

My old 3 year contract has been up for over a year, but I've been floating around sticking on it still as I wasn't sure what other phone plan to get on for the time being.

So I told them what Bell was offering, which in summary was a $35 monthly plan that included 500 MB data for a 3 year contract that included a free Palm Pre.

I was then told, "we can give you a plan like that + 500 MB data" for $45.

I said, in a polite manner, "No, why would I be paying you more for something similar?"

And then, he just told me the instructions to port my number over to Bell and hung up.

I've been with Fido since 2006, never really had any issues with them, except for one time when I was somehow using their data plan even though I was never subscribed to it. I wound up with an extra $200 bill that I can had to haggle with a supervisor for over half an hour just to get him to knock it down $20.

Still, is this the way they negotiate? It was an insult really, and while I think I can still get a good retention deal like many of you, I think it's absolutely disheartening how they highballed the first offered like this after I told them what Bell was giving for new customers.

you want them to include 500mb which is a 20 or $25 option within a $35 plan?? it sounds like you want way too much...go with your amazing bell plan..you have to be realistic and read what others have got. I would have hung up on you too

[Chasem]

you want them to include 500mb which is a 20 or $25 option within a $35 plan?? it sounds like you want way too much...go with your amazing bell plan..you have to be realistic and read what others have got. I would have hung up on you too

vtec88,

Bell has a promo on right now with the Palm Pre. It is a 3 year contract, you get the Palm Pre for free, and $15 off a month on their plans. Bell's base voice and data plan is $50 a month and that includes 500 MB of data, so that works out to $35 a month.

If you don't believe me, please go to the Bell website and do some research yourself before making remarks that I need to be 'realistic'.

[teaoh]

For those who want the Iphone 4 without a data plan, it seems that most RFDer's are having to get a flex data plan? Is that true?

[foxwitch]

So when I ordered my 16GB iphone yesterday, the lady told me that I would receive it by Aug 12. So does the 15 day / 30 minute return policy start on the day of the order, day of shipment, or day of receipt?

[awaisuk]

Can I get an iphone 4 with no more than $35 (including taxes, etc)/month?

I just need 100-200 minutes, caller id, unlimited/2000 texts

I already have a plan I am paying for $35/month which includes:

100 minutes
7pm/weekend unlimited
unlimited texts
caller id

Its a ripoff plan, and I was going to call retention to get it down alot, but now thinking about getting iphone 4....

Please let me know if anyone have got a plan for less than $35/month with iphone 4.

Thanks.

[Siph7]

Just got off the phone with what I assumed was retentions a few hours ago.

I called in, told them I was thinking about going to Bell because of the Palm Pre plan. The lady I first spoke to was really nice and sweet, but the retention CSR, who had what sounded liked heavy East Indian accent, was not very helpful and did not seem to be in negotiation mode.

My old 3 year contract has been up for over a year, but I've been floating around sticking on it still as I wasn't sure what other phone plan to get on for the time being.

So I told them what Bell was offering, which in summary was a $35 monthly plan that included 500 MB data for a 3 year contract that included a free Palm Pre.

I was then told, "we can give you a plan like that + 500 MB data" for $45.

I said, in a polite manner, "No, why would I be paying you more for something similar?"

And then, he just told me the instructions to port my number over to Bell and hung up.

I've been with Fido since 2006, never really had any issues with them, except for one time when I was somehow using their data plan even though I was never subscribed to it. I wound up with an extra $200 bill that I can had to haggle with a supervisor for over half an hour just to get him to knock it down $20.

Still, is this the way they negotiate? It was an insult really, and while I think I can still get a good retention deal like many of you, I think it's absolutely disheartening how they highballed the first offered like this after I told them what Bell was giving for new customers.

When I called in at retention on the 30th, I'm pretty sure I got the same person. She had an Indien accent and would not budge to negotiate. She would keep insisting that the plan I have is the best I can get. She was also about to remove my 10$ credit telling me that it will not go over to my new 3 year contract. I ended up negotiating to get back my $10 which I did and on top of that added $15 more to my plan as I opted for the $30/6g data (I was paying $15/150mb previously). I really got suckered and all I wanted was my iPhone 4 so I gave up and agreed to the plan to get my iPhone 4.

Also she was the person who stacked my contract term until 2017...

[gierre]

Ordered an Iphone4 yesterday and negotiated a new 3 yrs contract:

OPtion 1: $40/month + tax
350daytime mins
unlimited evening+weekend mins + early 5pm start time
CD/VM/CW+Digital voicemail
unlimited testing
150 mb of data plan...

Option 2: $37.50/month + tax
200 daytime mins
unlCD/VM/CWimited evening+weekend mins + early 5pm start time
2000 test msgs
6gigs of data plan usage

Which plan u guys think is better? i end up choosing option 2 since i figure i will use more data usage with the new iphone, and don't need that many daytime mins as i am working most of the time...however, i do like the digital voicemail and need to add $5 per month for it.....

All in all, this is way better deal then the plan i currently have which is pretty much the same but 70$ a month + tax

[Siph7]

I called back today. I talked to retention (to fix enhanced voicemail to visual voicemail). I was told again that the 3 years contract won't start until my current contract finished. I got turned down twice already. I don't know if I should call regular CS now.

You called retention to fix your contract term? Sorry about that as I did not mention that I talked to a regular CSR to fix my contract term. Make sure to specify that you went on contract with the iPhone 4 and that you know that it is/should not be stacked. Good luck! You should not need it cuz it took me 5 mins to do it.

[gierre]

also for all you new caller wanted to negotiate a new plan, just explain to them ur situation: plan too expensive, don't think your plan is suitable for your use, better plan with competition and friends have better plan with fido (i didn't even mentioned about cancel my contract).......then i am pretty sure they will offer you somethin decent like data/mins plan below 50$ which is far better then the plan they have right now on their website which is $60+value pack which end up with 75+$........

[ill_litirit]

Can I get an iphone 4 with no more than $35 (including taxes, etc)/month?

Please let me know if anyone have got a plan for less than $35/month with iphone 4.

Thanks.


Just negotiated a plan this morning:

200 / UL E+W @5pm
UL Fido - Fido - Rogers calling
VM / CID / 2500 SMS
150mb Data

3 year contract, iphone 4 @ $159 minus fido dollars.

$35 / month before tax.

[richiehehe]

called this morning:

-200 daytime
-unlimited ev/wk starting at 5
-unlimited incoming
-caller id/voice mail/2500 text
-6gb data
-no SAF

(25.00 credits)
= $42.50+hst

now... need to find that iphone!!!

[Cyber6]

Has anyone done this?

I am on family plan (with my son) - He is not an Apple fan, and when I upgraded to the iPhone, he was not interested. Now, he still has an unused hardware upgrade and I don't. I want to use his hardware upgrade to get ME the new iPhone.

Question: With the new micro sim, is this even possible? Get his upgrade but ask them to transfer my cell number to it?

[rawkeJaw]

good time to hop on the iPhone train? Maybe?

I was offered the following:
200 Daytime minutes
Free after 5pm and weekends free
unlimited text messages
6GB internet data
free tethering
caller ID, Visual Voicemail, Who called

Total monthly cost is $74 (all in)

Since I haven't had to get a new plan in forever (currently on EPP), is the above a decent plan? Or am I getting fleeced?

Thanks, folks!

[Chasem]

good time to hop on the iPhone train? Maybe?

I was offered the following:
200 Daytime minutes
Free after 5pm and weekends free
unlimited text messages
6GB internet data
free tethering
caller ID, Visual Voicemail, Who called

Total monthly cost is $74 (all in)

Since I haven't had to get a new plan in forever (currently on EPP), is the above a decent plan? Or am I getting fleeced?

Thanks, folks!

Wind Mobile has a $45 unlimited Canada plan, including voicemail, along with a promotion for unlimited data for $17.50. So including that tax that would be $65.63.

http://shop.windmobile.ca/ProductCatalog/VoicePlans/

You are getting ripped off as your plan does not even include unlimited incoming or any Canada long distance.

[awaisuk]

Can you get iphone 4 for $159 without extending contract? I have alittle more than 1year left on my 3year contract

[zhalimuto]

does the iphone 4 from fido still have the signal problem unfixed which need a cover or the fixed version? anyone knows?

[wheeldeals]

You called retention to fix your contract term? Sorry about that as I did not mention that I talked to a regular CSR to fix my contract term. Make sure to specify that you went on contract with the iPhone 4 and that you know that it is/should not be stacked. Good luck! You should not need it cuz it took me 5 mins to do it.

I called retention for my initial deal (yesterday) so I figure I should call them again to fix my voicemail. I had visual voicemail before and the retention guy gave me enhanced voicemail for my retention deal. Today's retention rep changed it for me but I have to pay an extra one dollar per month. I didn't want to argue anymore since I want to talk to her about the stack contract. She was saying everyone has different history and plans so in my situation, I have to stack my contract. I just didn't bother talking with her anymore since I can tell she is in no mood to talk to me anymore. I can understand why she is tired. I will call regular customer service tomorrow and ask about the iPhone 4 (and not needing to stack contract). I hope I get a nice representative.

[wheeldeals]

You called retention to fix your contract term? Sorry about that as I did not mention that I talked to a regular CSR to fix my contract term. Make sure to specify that you went on contract with the iPhone 4 and that you know that it is/should not be stacked. Good luck! You should not need it cuz it took me 5 mins to do it.


Hey,

I wasn't lucky enough to get a IP4 at launch but I have a couple questions for those that did.

1) iPhone 4 Price: My contract has less than 6 months left, but the tool says I have to pay full price 649$. I'm pretty sure this is wrong, since I called Fido and they said if I add a data plan I can get it for 159$. When I went to the Fido store they said it's 199$ if renewing a contract. Either of these prices are fine with me. But 649$ is crazy for me, considering a 3GS would cost me 99-50$ Rebate (confirmed at FutureShop). Anyone else do an upgrade with 6 months or less left (Fido's Upgrade Timeframe)? How much was the IP4?

2) Stacking Contracts: There is a lot of confusion over whether contracts stack or not. I asked the retetentions rep on Thursday, he said it wouldn't stack if I'm renewing. Now I'm not sure, but can't find out until I get my phone. Again, Anyone else do an upgrade with 6 months or left (Fido's Upgrade Timeframe)? Contract Stack? It seems those upgrading earlier than this have stacking contracts.

3) How does buying the IP4 work? I plan on going to either Fido, a reseller or Apple. Can you pay the 159-199 up front so it's done, or does it have to get added to the bill? I'd like to pay for it so there won't be any confusion with credits and such.

4)How does retentions switch your plan? Do you see the details of your plan on your bill/online? Or is it some kind of weird "Special Offer" thing where you don't get the details?

5) If something goes wrong, like my plan is no longer available for some weird reason, can I return the iPhone and get the new contract reversed (within 15 days or whatever)?

Thanks a lot, answers/information to any of these questions would be awesome. I know it's a lot to ask, but supplies are very low so if I find an IP4 next week I wanna buy it quick.

I can answer question 4. When I log into my Fido account, it shows my old plan and then underneath it say "New Plan" then list my plan and options.

[dosmaster]

Did the same thing for my wife and sister - gave huge discounts

You just have to ask sometimes


also for all you new caller wanted to negotiate a new plan, just explain to them ur situation: plan too expensive, don't think your plan is suitable for your use, better plan with competition and friends have better plan with fido (i didn't even mentioned about cancel my contract).......then i am pretty sure they will offer you somethin decent like data/mins plan below 50$ which is far better then the plan they have right now on their website which is $60+value pack which end up with 75+$........

[et3rn1ty]

For those who got the iphone deal, did you call retention or regular csr?
I still a year left on my contract and wondering if I can get a HUP

[projectgz]

For those who got the iphone deal, did you call retention or regular csr?
I still a year left on my contract and wondering if I can get a HUP

Call and asked to be connected to retention. If the first csr ask you what this regarding, just tell him you were on the phone with them earlier and the line got cut off.

[Fluid]

Call and asked to be connected to retention. If the first csr ask you what this regarding, just tell him you were on the phone with them earlier and the line got cut off.

such a cheap yet effective way

aka

such a RFD way

[karohe]

Has anyone done this?

I am on family plan (with my son) - He is not an Apple fan, and when I upgraded to the iPhone, he was not interested. Now, he still has an unused hardware upgrade and I don't. I want to use his hardware upgrade to get ME the new iPhone.

Question: With the new micro sim, is this even possible? Get his upgrade but ask them to transfer my cell number to it?

Get it from customer service, or if you buy it from store ask them to not to activate the phone (I don't know if they accept that).
When you get the phone call customer service and ask them to activate and replace this new sim card. It will take few minutes and you are good to go. You can always activate a new sim card with any line.

[behemothsoft]

Has anyone had issues trying to hup to iphone 4 with a retention plan?

According to the fido.ca eligibility tool I should be able to get an iphone 4 for $159/269 after a $480 discount. I called retentions yesterday to see if they had any iphones left. At first he said that I didn't qualify for any discount. I told him what fido.ca said and he put me on hold to check. When he came back he said that there's a 50/50 chance that I will get a $250 discount or no discount. He told me that the only way to know for sure would be to go into a fido store, try to upgrade and see what they tell me it will cost.

Anyone else hear anything similar?

There's a thread on howard forums about people having trouble with their upgrades if they have a retention plan. I've got the the $17.50 voice plan and 150MB of data. Has anyone here been able to upgrade and get the full discount with a retention plan?

[darkprince]

aww.... rats! Now i am jealous just called back and they said no to the 6gb data for a good price.


called this morning:

-200 daytime
-unlimited ev/wk starting at 5
-unlimited incoming
-caller id/voice mail/2500 text
-6gb data
-no SAF

(25.00 credits)
= $42.50+hst

now... need to find that iphone!!!

[jaae]

Called retentions this morning. No iphone4 in stock, but negotiated a plan anyways (pending the iphone coming in):

200 anytime minutes
Evening & W/E at 5pm
Unlimited Incoming
CD
VVM
Unlimited texts to North America (I insisted on this)
Flex Data starting at $10/mo

= 37.50 + taxes... seems like a good deal.

Previous retention plan was pretty much the same price, but with only 1000 W/E and evening minutes, and without the data, north america texting, or VVM.

Only sticking point is the stacking of contracts (until 2014!). The guy read me word for word the policy, and it was pretty unequivocal that the contracts get stacked.

[munchyman]

Called Fido earlier today and got the $80 unlimited local calling, Canadian text messages and 6GB data with a $25 monthly discount.

So you got this for $55+tax?

[VanillaPep]

Called retentions this morning. No iphone4 in stock, but negotiated a plan anyways (pending the iphone coming in):

200 anytime minutes
Evening & W/E at 5pm
Unlimited Incoming
CD
VVM
Unlimited texts to North America (I insisted on this)
Flex Data starting at $10/mo

= 37.50 + taxes... seems like a good deal.

Previous retention plan was pretty much the same price, but with only 1000 W/E and evening minutes, and without the data, north america texting, or VVM.

Only sticking point is the stacking of contracts (until 2014!). The guy read me word for word the policy, and it was pretty unequivocal that the contracts get stacked.

How did you manage to get such a good deal? what's ur city and how did you negociate?

[qwertyuiop]

RE:stacked contracts, according to fido's twitter account, contracts should NOT be stacked

http://twitter.com/fidomobile/status/19916297226

[silverbird114]

how far into your plans are you guys both? I'm nearing my 1st year I can only get 250 off on the iphone 4g...

ok you would have to pay more but, it is not a so bad new, because if you were at your 22 month, you could have it for less, fido would give you 500$ on the iphone, but by doing that you would have to accept a 4YR contract untill 2014.

[munchyman]

My existing contract has 12 months remaining.
Called 611 and got a really nice CSR. I asked about contract cancellation fees (ECF/DECF) and brought up Wind Mobile's $150 porting promo and Roger's no-charge port over and she kindly transferred me to loyalty/customer relations.
He was not as pleasant, but in the end he offered (pending iPhone 4 availability):

200 daytime
Unlim E/W @ 5pm
VVM/CID/WC/2500 Txt (iPhone Value Pack)
6 GB data
No SAF/911

for 17.50+15+30 - 10credit = 52.50

This is exactly the same plan I have at present, except I'm paying SAF/911 and dont have the $10 credit.

Overall, I'm happy, but it's certainly not as great as some of the deals I'm seeing here. Thinking about calling back and asking for U/L incoming or something...

A couple Qs:

1. Have people been able to add new lines via loyalty/retentions? I asked to add a second line with the same negotiated deal and was flat out turned down.

2. If it is possible to obtain additional lines through retentions, can the number be ported over from a different company?

3. Are people getting U/L calling etc for 1st 3-6 months on contract renewals?

4. I see some people have received fido dollars upon iPhone 4 purchase/contract renewal - is this something you have to ask for?

[mario-rock]

Just got this plan for my mom and me

$20

200 daytime minutes
1000 evenings and weekends
no SAF or 911 fees
caller ID

$25

200 daytimes minutes
1000 evenings and weekends
no SAF or 911 fees
caller ID
unlimited txting in NA

[Kasakato]

+$35 Retentions Plan:
250 DT min
Unlimited Eve/WE @5PM
Unlimited Incoming
+$30 6GB Data
+$10 Unlimited SMS to Canada and USA numbers
+$7 VM (Non visual, will be $1 more)
+(Zero Value) CiD
+(Zero Value) 100 CDN LD min
-$10 data credit
-$15 general credit
=$57+HST/month

[jaae]

How did you manage to get such a good deal? what's ur city and how did you negociate?

I called the retentions number directly, and got a pretty helpful CSR.

Told him I wanted to upgrade my phone and sign a new contract. He asked me what I needed in the contract, and I mentioned some less-than-necessary specifics (Long distance minutes, lots of data). Whenever I do something like this, I've found a useful tactic is to get them to agree to a plan that includes some features you don't really really want/need (but make it seem like those features are important to have in the plan).

Get it to a price that you can live with, then start negotiating for things you do need.
For example, he offered $35 for 250min/E & WE @5pm/Unlim Incoming/100 longdistance/CD/VVM/2500 texts. Flex Data to be an extra $10.
Then, I said I would also need North America texting... extra $10-15.
Mentioned that I was pretty shocked that it went for $35 to $55, then asked about replacing some of their previously offered (non-essential, eg. long-distance) features, with feature that you do want, while keeping the original price the same.

i.e. you're willing to sacrifice stuff too in order to meet halfway.

He checked this and that, and came back with that offer.

May not work for everyone, but it's worth a shot.

[rawkeJaw]

Wind Mobile has a $45 unlimited Canada plan, including voicemail, along with a promotion for unlimited data for $17.50. So including that tax that would be $65.63.

http://shop.windmobile.ca/ProductCatalog/VoicePlans/

You are getting ripped off as your plan does not even include unlimited incoming or any Canada long distance.

I figured as much, pretty hard to find a different carrier when I am moving to Saskatchewan at the end of the month. The coverage areas are so limited for the province.

Given that, what can I actually negotiate from the original offer, folks?

"200 Daytime minutes
Free after 5pm and weekends free
unlimited text messages
6GB internet data
tethering
caller ID, Visual Voicemail, Who called"

$74 all in.

[cheetah33]

So you got this for $55+tax?

O, sorry, forgot to mention the $10 value pack (Vmail and callerID). Ended up to be $65 + tax.

[trunkstt]

this is going to be my first time calling, im currently not on contract but willing to sign one if i can get an iphone. My goal is the 17.50 base plan with the value pack(CID,2500txt,VM) credited, and finally a $10 flex data. Would i be able to get this? and what should i say to get the value pack credit

[darkprince]

this is going to be my first time calling, im currently not on contract but willing to sign one if i can get an iphone. My goal is the 17.50 base plan with the value pack(CID,2500txt,VM) credited, and finally a $10 flex data. Would i be able to get this? and what should i say to get the value pack credit

You should be able to get it. Just ask for CID/VM/ and tax and usually they'll mention that plan and its up to you to negotiate w/ them to give you a possible credit. Good luck=P

[Leshita]

called this morning:

-200 daytime
-unlimited ev/wk starting at 5
-unlimited incoming
-caller id/voice mail/2500 text
-6gb data
-no SAF

(25.00 credits)
= $42.50+hst

now... need to find that iphone!!!

How do you guys get more than $17 in credit? I just called them again just now and they said $17 is the maximum amount they can issue. Do you guys have free visual voicemail or just voicemail? I have visual right now but I asked if I could get more credit if I had just vanilla voicemail and they said no, $17 is the maximum amount I can receive in terms of credit.

My plan right now is very similar to yours except for visual voicemail, less text (100 msgs), and evenings starting at 7pm instead of 5pm... although I get my first 6 months unlimited and the next 6 months with my evenings starting at 5pm (I told them if I could get the same plan as you I won't care about any of the 6 months bonuses... and they still refused :p).

[Greatwon]

Called retentions and got:

$17.50 200 daytime. UL e/w at 5pm
$10 UL incoming
$30 VP: 500MB data/VVM/CID/UL text Canada
$10 UL USA/international text
$10 1000 Long distance mins
$0 SAF

-$10 plan
-$7 Long distance mins
-$5 data

Total: $55.50 + tax: $63.10

Had 1year left on my contract. Am renewing till 2014 with IP 4.

Is this all I can get, or is there another possible discount. What do y'all think?

[leek43]

Hey guys,
I just called in and was previously on the 25$ retention plan:

200 daytime min
Unlimited E/W @ 7pm
Fido to Fido
CID/VM/2500 txt
Credit for 1000 LD min

I wanted to get a Blackberry but only got to a normal CSR, definitely not retentions (3 mo left on contract) and got added for a 3 yr contract (pay 20$ for phone):

Credit for evenings @ 5 pm
BBM email/messenger for 10$

New Total: 35$/month

Is this decent? Or should I call back and try to speak to retentions?

[mrwinky]

On my plan this was the credit breakdown

Unlimited voice
Unlimited txt
Visual vm, call I'd, call display
$60 - $15 credit
6gig $30 - $10 credit

Total price $65 (it might be $17 on voice only? )

[darkprince]

Called retentions and got:

$17.50 200 daytime. UL e/w at 5pm
$10 UL incoming
$30 VP: 500MB data/VVM/CID/UL text Canada
$10 UL USA/international text
$10 1000 Long distance mins
$0 SAF

-$10 plan
-$7 Long distance mins
-$5 data

Total: $55.50 + tax: $63.10

Had 1year left on my contract. Am renewing till 2014 with IP 4.

Is this all I can get, or is there another possible discount. What do y'all think?

its decent are you happy w/ it? If you're not then try again. I exhausted all my negotiate attempts =P

[teaoh]

Just got off the phone with Retentions and I didn't get anything lol.

She said I can only keep my $25/month plan and to add a $10 Flex data plan for the Iphone. So its 35/month for:

100 minutes
EV & N at 7
Unlimited text
Flex data plan

I could do much better right?

[almuf]

i called them lasw week, i will have one year left on contract.

so i have now
200 day time min
1000 evenings and weekends
unlimited incoming
+caller ID
-10$ credit

in total 15$+(plus 0.40$ and 0.75$) + tax.

i was already in contract. i wanted to cancel it but for this price i will stay till the end of contract.

[exhausted]

What can people in Montreal use as leverage?

The best they can offer me is $70+tax, no monthly credit..

200 daytime
1000 evening
unlimited incoming
Fido 2 Fido
Fido 2 Rogers
6Gb data

[pandalove]

i got

200 day time mins
fido 2 fido
unlimited evenings and weekends after 7
voice mail CID 2500 text msgs
no SAF
150mb 3 cents per mb after that
Unlimited 6 months local calling
$30 + taxes

and i could add unlimited incoming back to my plan for 5 dollars
after my 6 month unl. local calling
$35+taxes

DISCUSS!

[sPiKyAZN]

Here's my plan, not the greatest but I'm happy:

200 mins
5pm Evening/Wknds
F2F
2500 txt/CID/VM
Flex Data

~$37 + tax (couldn't hear that well)

[mark_98]

hey guys i have a 3 year contract expiring sometime august. i have 2 phones that are gonna be getting a contract, its a family plan we had.

i wanna get an iphone 4 and i spoke with customer service today

$35 plan

350 day time mins
unlimited evenings and weekends, after 7 pm
unlimited texts
+
$30 and 6 gigs
+
$10 for voicemail and call display

that comes out to $75 total, which is more than i want to pay.


the other plan is a $25 plan, but its for my dad and hes fine with it



so ya what should i be telling retentions when i call in tomorrow?



not trying to be a dick by quoting myself, but can anyone help me out with my specific situation lol?

id like to bring it down from $75 to at least $50. what specific things should i be saying?

[joedornan]

I called back in, and improved the deals as follows:
1) same price ($45) but now with:
- cheap flex data ($10-100mb/$20-500MB/$25-1GB/extraMB=$.05)
- 1000min long distance for $5 (instead of $10)

2) same package for $69 instead of $79!
- 1000min long distance for $5 (instead of $10)
- he notes that tethering is free

In both cases the credits will only last for one year. The basis of the negotiation was this: I am considering switching to Public Mobile (I'm in Montreal) and if I stay I don't want to sign a contract. I don't need a new phone (will be buying the iPhone unlocked).

Should I call a third time? :-)

Well, I called in a third time to finalize, and tried a bit more conversational twists and turns, and ended up with:

voice: kept the old city fido @ 45
valuepack: chose the $10 VM/CID/2500text @ 10 (with $10 credit!)
data: chose the flex data option @ 10 (with $5 credit!)
SAF is part of base plan @ 7 (with $7 credit!)

My monthly plan now totals $50 before taxes and 911 fees.

All without a contract. Booyaaa!

Good luck everyone. Remember, if you fall on a person who is being obstinant or even rude, do as I did: make an excuse and call back later. A nice and happy retention person is a generous one!

[Chasem]

Just got off the phone with what I assumed was retentions a few hours ago.

I called in, told them I was thinking about going to Bell because of the Palm Pre plan. The lady I first spoke to was really nice and sweet, but the retention CSR, who had what sounded liked heavy East Indian accent, was not very helpful and did not seem to be in negotiation mode.

My old 3 year contract has been up for over a year, but I've been floating around sticking on it still as I wasn't sure what other phone plan to get on for the time being.

So I told them what Bell was offering, which in summary was a $35 monthly plan that included 500 MB data for a 3 year contract that included a free Palm Pre.

I was then told, "we can give you a plan like that + 500 MB data" for $45.

I said, in a polite manner, "No, why would I be paying you more for something similar?"

And then, he just told me the instructions to port my number over to Bell and hung up.

I've been with Fido since 2006, never really had any issues with them, except for one time when I was somehow using their data plan even though I was never subscribed to it. I wound up with an extra $200 bill that I can had to haggle with a supervisor for over half an hour just to get him to knock it down $20.

Still, is this the way they negotiate? It was an insult really, and while I think I can still get a good retention deal like many of you, I think it's absolutely disheartening how they highballed the first offered like this after I told them what Bell was giving for new customers.

I called Retentions back again and things were much better this time.

Got a frontline CSR who was a really nice guy and he forwarded me over to Retentions and from then on I dealt with a really sweet girl.

We chatted back and forth and in the end I went with this:

200 min and evenings/weekends at 5 pm - $17.50
unlimited inc - $10.00
100 min LD - $5.00
vvm/cid - $10.00
6 GB Data - $30.00

Less $15.00 Credit

No SAF/Emerg Fee

= $57.50 a month + tax, and using about 120 Fido $ towards the phone.

It's not the best deal I know, but it suits me just fine because it's really all I need and more, especially when you compare it to my current plan that I have been on for the last four years.

100 minutes
VM/CID
unlimited inc
SAF + Emerg Fee

= $46 + tax

So for an extra $11.50 I get 6 GB data, some LD, and 100 more minutes and a new Iphone 4.

[danyo]

HUP to iPhone4 with 1-yr remaining on my contract. Contract to end Sept. 2014 according to rep, but @Fidomobile on Twitter says it's a FRESH 3-yr commitment? Not sure what the dealio is here.
Anyway, I just negotiated this with the rep. Just waiting for iPhone4 to restock now.


OLD PLAN:

200 daytime
ul e/w @ 5
no SAF
$17.50

2500txt/CID/VM
$10

150mb data
$10 (after $5 data credt)

TOTAL: 37.50 before tax


NEW PLAN:

200 daytime
ul e/w @ 5
no SAF
$17.50

ul incoming
$0 (after $10 credit)

2500txt/CID/VM
$10

flex data
$10

TOTAL: 37.50 before tax

Basically, I'm getting unlimited incoming added for free, and downgrading from 150mb data @$10, to 100mb flex data (I won't go over) @$10.
3-yr contract extension added to my remaining year, making it 4-yr remaining.

[mjliangco]

So I went to the Fido website and checked if I'm eligible for a discount on the iPhone 4.

It says:

You are eligible to upgrade to an iPhone 4 16GB at $399 (after a $250 bill credit) or an iPhone 4 32GB at $499 (after a $250 bill credit) with a 3-year Fido Agreement and Data Add-on. You may use your FidoDollars towards the purchase price.. Full conditions below, see in-store for details.
iPhone 4 will be available as of July 30th, 2010, at which time you can upgrade by visiting your nearest Fido store or Fido authorized reseller Fido will not be taking pre-orders for the iPhone 4.

Since I'm just one year in my contract (got the plan in August of 09), does that mean that I have to add another 3 years to my current plan therefore 5 years? Or will it just extend another year, making it 3?

[undefeated]

Has anyone been able to successfully alter/reduce their monthly fees shortly after getting it? I just got an iPhone 4 and a new 3 year contract after being on Fido prepaid for years but I'm not pleased to find out I'm paying almost double than everyone else on their monthly contract.

[xbr50]

17.50 Retention plan= No iPhone 4 upgrade

Hey guys, I just read this thread and had to chime in on my experience with these retention plan and doing a Hardware Upgrade.

I have 1 year left on my contract with fido and I was able to switch to the 17.50 retention plan you guys are getting. My original plan was also 17.50 but only included 100 daytime minutes and had system access fees. After getting my plan switched over I asking about a hardware upgrade and the rep tells me I qualify for one in july, just in time for the iphone 4.

Well I stopped by the fido store on opening day and there was 1 iphone left, talked to the rep and he says I am ineligible for a hardware upgrade because I am on a retention plan! I called BS and called Fido right away and got the same reply, I need a CURRENT base plan that was 25 dollars in value or more. Basically it was a big F.U for being a longtime customer and I had to essentially become a "new" customer and sign a 3 year contract on a CURRENT plan to get the iphone 4 at a subsidized plan.
:mad::mad::mad::mad:

[darkprince]

17.50 Retention plan= No iPhone 4 upgrade

Hey guys, I just read this thread and had to chime in on my experience with these retention plan and doing a Hardware Upgrade.

I have 1 year left on my contract with fido and I was able to switch to the 17.50 retention plan you guys are getting. My original plan was also 17.50 but only included 100 daytime minutes and had system access fees. After getting my plan switched over I asking about a hardware upgrade and the rep tells me I qualify for one in july, just in time for the iphone 4.

Well I stopped by the fido store on opening day and there was 1 iphone left, talked to the rep and he says I am ineligible for a hardware upgrade because I am on a retention plan! I called BS and called Fido right away and got the same reply, I need a CURRENT base plan that was 25 dollars in value or more. Basically it was a big F.U for being a longtime customer and I had to essentially become a "new" customer and sign a 3 year contract on a CURRENT plan to get the iphone 4 at a subsidized plan.
:mad::mad::mad::mad:

You should have waited it out I negotiate my contract back in May and told them to hold on to it until official date was announced for the release of IP4. I just called on the weekend and got a better deal then what I was offer 2 months ago. =) "If the fruit is not rip to eat, do not pick it yet"

[Metninja]

17.50 Retention plan= No iPhone 4 upgrade

Hey guys, I just read this thread and had to chime in on my experience with these retention plan and doing a Hardware Upgrade.

I have 1 year left on my contract with fido and I was able to switch to the 17.50 retention plan you guys are getting. My original plan was also 17.50 but only included 100 daytime minutes and had system access fees. After getting my plan switched over I asking about a hardware upgrade and the rep tells me I qualify for one in july, just in time for the iphone 4.

Well I stopped by the fido store on opening day and there was 1 iphone left, talked to the rep and he says I am ineligible for a hardware upgrade because I am on a retention plan! I called BS and called Fido right away and got the same reply, I need a CURRENT base plan that was 25 dollars in value or more. Basically it was a big F.U for being a longtime customer and I had to essentially become a "new" customer and sign a 3 year contract on a CURRENT plan to get the iphone 4 at a subsidized plan.
:mad::mad::mad::mad:You honestly expect them to subsidize your phone on a plan they make very little money from? They're a business, have realistic expectations.

[umbrella]

17.50 Retention plan= No iPhone 4 upgrade

Hey guys, I just read this thread and had to chime in on my experience with these retention plan and doing a Hardware Upgrade.

I have 1 year left on my contract with fido and I was able to switch to the 17.50 retention plan you guys are getting. My original plan was also 17.50 but only included 100 daytime minutes and had system access fees. After getting my plan switched over I asking about a hardware upgrade and the rep tells me I qualify for one in july, just in time for the iphone 4.

Well I stopped by the fido store on opening day and there was 1 iphone left, talked to the rep and he says I am ineligible for a hardware upgrade because I am on a retention plan! I called BS and called Fido right away and got the same reply, I need a CURRENT base plan that was 25 dollars in value or more. Basically it was a big F.U for being a longtime customer and I had to essentially become a "new" customer and sign a 3 year contract on a CURRENT plan to get the iphone 4 at a subsidized plan.
:mad::mad::mad::mad:

Well, I would call retentions again, I have two lines, but one is the 17.50 retention plan and I had no problem getting the iphone4 as a hardware upgrade.
I added data to the line though

[qwertyuiop]

17.50 Retention plan= No iPhone 4 upgrade

Hey guys, I just read this thread and had to chime in on my experience with these retention plan and doing a Hardware Upgrade.

I have 1 year left on my contract with fido and I was able to switch to the 17.50 retention plan you guys are getting. My original plan was also 17.50 but only included 100 daytime minutes and had system access fees. After getting my plan switched over I asking about a hardware upgrade and the rep tells me I qualify for one in july, just in time for the iphone 4.

Well I stopped by the fido store on opening day and there was 1 iphone left, talked to the rep and he says I am ineligible for a hardware upgrade because I am on a retention plan! I called BS and called Fido right away and got the same reply, I need a CURRENT base plan that was 25 dollars in value or more. Basically it was a big F.U for being a longtime customer and I had to essentially become a "new" customer and sign a 3 year contract on a CURRENT plan to get the iphone 4 at a subsidized plan.
:mad::mad::mad::mad:

I was in the same boat as you, my base plan was $20, so I wasn't eligible for upgrade pricing. But, through retentions, the lady just changed my plan to a $25+ plan (no idea what she changed it to), so that when I went in and picked up my iPhone the next day on launch day, I could get it at the upgrade price. And it worked. If you haven't already done all of what you said, give that a try.

[awaisuk]

Can you get iphone 4 for $159 without extending contract? I have alittle more than 1year left on my 3year contract

Anyone? :)

[landon_22]

I'm looking to get an iphone 4, but have no idea how much data I need. How much does everyone tend to use in a month? And what do you use it for?

I'm only going to be using email, minimal web browsing, and some apps. I'm thinking either go with flex data, or 500mb?

Input from anyone?

[sc00ter77]

So I went to the Fido website and checked if I'm eligible for a discount on the iPhone 4.

It says:

You are eligible to upgrade to an iPhone 4 16GB at $399 (after a $250 bill credit) or an iPhone 4 32GB at $499 (after a $250 bill credit) with a 3-year Fido Agreement and Data Add-on. You may use your FidoDollars towards the purchase price.. Full conditions below, see in-store for details.
iPhone 4 will be available as of July 30th, 2010, at which time you can upgrade by visiting your nearest Fido store or Fido authorized reseller Fido will not be taking pre-orders for the iPhone 4.

Since I'm just one year in my contract (got the plan in August of 09), does that mean that I have to add another 3 years to my current plan therefore 5 years? Or will it just extend another year, making it 3?


I was in a similar boat as you, but my current contract was to expires Sept 2013, however, I just got the iphone 4 for $399 and did not have to sign a new contract....just make sure you speak to the right person at fido

[danyo]

Why the downgrade to 100MB? Did you have to do this? Also does Flex Data cut it self off if you go over? I have the 150MB now for 10$, but am wondering about the Flex Data.

My plan is to have Cell data off always unless I need to check something. The thing I'm scared of, is I will have mail update every 15 Min (since I'm always around wifi). Cell data will be off so the checks will only happen if I'm either around wifi, or if I need to use cell data. If I turn the Cell data on (lets say I need google Maps), can mail rack up 150MB of data in a few minutes? If there was a way to cap the data this wouldn't be an issue. The plan I have pending is amazing and 27.50$/mnth after 15$ of credits, so I'd like to keep the cost low and data isn't a big deal for me. Thanks.

I could've kept the 150mb, but I had too many credits including the $-5 data credit. I didn't wanna pay more than $10 for data anyway, so the flex data plan worked for me.

It charges you based on how much you use. $10 for under 100mb. If you pass that, they charge you more as you enter another tier of usage. (I don't know how much the charge is though)

[jp_m]

Called retentions on Thursday, got a little bit of deal, but it turns out my new plan was actually going to cost me more because they "forgot" to mention that I would now need to pay a SAF, plus the price I was quoted didn't include the caller id/voicemail/texts like I requested.
Anyways, I called back today and got the following:

-200 day
-Unlimited eve/weekends @ 5pm
-1000 Canada LD
-2500 texts
-Caller ID/Voicemail
-6GB data
$65 taxes included

What do you guys think? Can I maybe get a little more? I'm particularly thinking of trying for unlimited incoming, but I don't really want to price to go up anymore.

[gaofun]

Awesome, thanks for that info. You think 100MB is ok for the IP4? Like I said, I plan of having cell data off unless I need it, but can your phone eat up 100MB in minutes? I've seen some talk on iphoneincanada.ca and people claim to be using 100MB/day easy with the iPhone 4. Kind of makes me want to switch my plan, but the one I have is going to be so cheap :)

There are many data usage calculators online offered by carriers across the global including Telus at:
http://www.telusmobility.com/en/BC/mobile_internet_guide/data_calculator.shtml

Typically, if your primary use is to have your email ported to your phone, go on MSN occasionally, and the occasional webpage, it is very unlikely that you will go over 100mb.

[Kasakato]

$35: 250min, UL Eve/WE, UL Incoming
$30: 6GB
$10: UL SMS to North America
$7: VM
$0: CiD, 100 CDN LD
-$25 credits
=$57+HST

Anyone think Ill be able to swap the $35 voice plan for the killer $17.50?

[munchyman]

Can you get iphone 4 for $159 without extending contract? I have alittle more than 1year left on my 3year contract

Anyone? :)

Pretty sure the $490 off is only if you sign a 3 yr contract. If you have a little more than 1 yr left, you should be eligible...

[munchyman]

Called retentions on Thursday, got a little bit of deal, but it turns out my new plan was actually going to cost me more because they "forgot" to mention that I would now need to pay a SAF, plus the price I was quoted didn't include the caller id/voicemail/texts like I requested.
Anyways, I called back today and got the following:

-200 day
-Unlimited eve/weekends @ 5pm
-1000 Canada LD
-2500 texts
-Caller ID/Voicemail
-6GB data
$65 taxes included

What do you guys think? Can I maybe get a little more? I'm particularly thinking of trying for unlimited incoming, but I don't really want to price to go up anymore.

I would be inclined to be nice and try for a little more. Your plan is pretty basic from a retention standpoint:

200 min, u/l e/w 5 = 17.50
1000 can LD = 10.00
CID/VM/2500 txt = 10
6 GB data = 30
NO SAF/911

Total = 67.50 + tax.
Regardless, this is still a good deal compared to non-retention plans. Some of the deals other users have posted here are amazing and probably reflect the persistence of the caller.
Perhaps ask for a 5-10$ credit?

[munchyman]

I'm pretty happy with the plan I've negotiated with retentions - just waiting to get my hands on an iP4.

I was wondering for all those people with multiple lines on their account - is it possible to duplicate my plan on a new, second line?

[klik]

I upgraded my iPhone 3G to iPhone 4 (full discount), with 14 months left on my contract, to a new offer from retentions. My contract was stacked to 2014, even after I was told at the kiosk and by retentions my new contract would start immediately and last for 3 years (and not stack).

Now, customer relations and retentions are both telling me that they can't do anything about it, except return the iPhone or pay an extra $240. I will return the phone, and will cancel the remainder of my contract too, but was told that it's corporate policy, the agents were mistaken, and they won't honour their word.

So as a warning to other upgraders: get a note put in your file that the contract WON'T be stacked before you agree.

My issue is currently being reviewed, and I'm waiting for resolution, but the outlook isn't good.

[fuquyo]

I'm pretty happy with the plan I've negotiated with retentions - just waiting to get my hands on an iP4.

I was wondering for all those people with multiple lines on their account - is it possible to duplicate my plan on a new, second line?

yae i had the same question couple of days ago so i asked retentions and they said they would happily duplicate my new plan to the 2nd line including all the credits. I didn't got for it as the iphones were out of stock.however, i think i should have asked to put a note in file just in case a diff rep tells me something different...

[yeungnga]

I got an iphone last Friday and called retention to negotiate my new contract. The lady told me that all the monthly credits would last 3 years. When I called today and asked whether the contract is stackable, they also told me that they couldn't renew the monthly credits for me. What should I do?

[darkprince]

Really? They told u it won't be stacked when you have 14months left?

I would thought that would be fair unless you had like 6months or less left on your account. But consider you called w/ still on a contract and you want to renew your plan for 3 years getting IP4 discount, it make sense, 3 years + your remaining contract.

Not really losing out as you did gain a better plan (i hope) and a new phone.




I upgraded my iPhone 3G to iPhone 4 (full discount), with 14 months left on my contract, to a new offer from retentions. My contract was stacked to 2014, even after I was told at the kiosk and by retentions my new contract would start immediately and last for 3 years (and not stack).

Now, customer relations and retentions are both telling me that they can't do anything about it, except return the iPhone or pay an extra $240. I will return the phone, and will cancel the remainder of my contract too, but was told that it's corporate policy, the agents were mistaken, and they won't honour their word.

So as a warning to other upgraders: get a note put in your file that the contract WON'T be stacked before you agree.

My issue is currently being reviewed, and I'm waiting for resolution, but the outlook isn't good.

[The_dream2k]

I currently have a pretty old contract, it was the original city fido, unlimited calling, 800 ld NA, Caller id, VM, around 70$ + I have the data flex plan? i would like to keep my plan, but can I actually get some credits or change my flex plan to 6gb/30$ for around the same price? my contract is over.. I can renew for 3 years

[Kursor17]

New Retention Plan:
200 Min
Unlimited Evenings & Weekends starting @ 5pm
CID/VM
2500 SMS Txt Msgs
No SAF
$17.50 + $10 Value Pack, 500MB Data: $25 - $20 Credit Monthly Credit for 3 yrs
Total Monthly Bill: $32.50 + Tax
iPhone 4 of my choice (16GB/32GB): Subsidized $169/$269

How'd I do? Do you think I should shoot for 6GB data for $30? Or try my luck with getting the flex data plan and the $20 monthly credit?

Current Plan: $20 Fido Plan (as per fido.ca) + Call Display non-contract.

Goal: I'm a low usage user, so my goal was to get that $17.50 retention plan first without a contract, then add data and sign the 3 yr contract to get a subsidized iPhone 4.

Here's my experience:
CSR: Called 611. Spoke to CSR, mentioned I'm interested in switching to Wind 15$ plan (I listed off the plan details from the Wind web-site), but would be willing to stay with Fido if they give me better deal. CSR transfers me to Retention.

Retention: I didn't mention Wind or competitor offers with Retention. The agent asked me what I was looking for. I replied back that I'm a low usage user, make most of my calls between 5-7pm and I needed Call Display. I was pretty much listing off the $17.50 plan. The agent put me on hold for a minute and came back with two offers. One with a 2 or 3 year contract (17.50) and another one for $30 w/o a contract.

The usual $17.50 plan (200 min, Unlimited Evenings & Weekends starting at 5pm, CID/VM, 2500 SMS Txt Msgs, no SAF) with a 2 or 3 yr contract. Agent said their computer system code would not allow them to give it to me w/o the contract. I made no mention of RFD or that other people had gotten the $17.50 w/o a contract.

I said, I'd only sign a contract if I got an iPhone 4 and the cheapest data plan possible. As this is the first Smartphone I'm getting (coming from an iPhone 2G), so I'm unsure of my data usage. I mentioned I may be interested in the flex data plan, agent offered a $15 data for 150MB or 500MB for $25. If I chose the 500MB, he'd give me the $20 Credit monthly for 3 years. After reviewing the posts about the flex plan ($10-100mb/$20-500MB/$25-1GB/extraMB=$.05), $25 for 500MB seemed like the better choice.

I went over the plan 2-3 times so that there were no misunderstandings with the plan and pricing (final monthly bill $32.50+Tax). I jotted down the agent's name and reference#. The agent made a note on my account with the details and arrangements.

Agent said, my new plan will start once I pickup my iPhone 4 from the store or I call Fido when they have stock and they'll ship it to me.

Thanks for the helpful thread and good luck everyone :)

[Chickenfryer]

Called this morning to get an iphone plan with Fido. Got an CS with East Indian accent on the horn. This was the worst experience I ever had with any customer services I called. The guy complained about the poor line and that he could not understand me. Next he complained about my accent that it is hard to understand me. I'm living for 25 years in Canada and had never someone complaining about this.
Anyways, I asked about the plan I liked to have:
200 daytime
evening and weekend starting at 5pm
unlimited incoming
caller ID/VM/TXT
500mb data
His price was $77.00+Tax
I said that Bell can do $20 better then that, he laughed at me and responded that Bell is building a new network and that they have to pay for it, so no deals there. Then he pointed out that he is 15 years in the business and this is an iphone (he put it that way that it sounds the thing is made out of Gold). He was talking to me in a way as he is the King of Cellphones and he rules all the plans. I thanked him with the comment that Fido is not interested in my business then, and hung up.

What a rude Dude he was. I will try to call Fido again this evening to get a deal with a different CS.
Advice: Hang up when you hear an East Indian accent.

[phastfreddy]

Plan expired in June
Held off until Friday
Dialed retentions direct
Said I needed a great plan so my Dad would let me get an iPhone4 instead of a Wind Blackberry
Worked with Retention Rep for almost an hour
Got the following

- Unlimited local calling and text and 6 gb data - (a standard retention deal) $80
- Visual Voice Mail - $10
- CID/Name ID n/c
- Credits as follows
- Talk $7
- Data $5
- VVM $10

Total $68 plus tax - excellent plan for a heavy user like me

[DesiDealer]

Called this morning to get an iphone plan with Fido. Got an CS with East Indian accent on the horn. This was the worst experience I ever had with any customer services I called. The guy complained about the poor line and that he could not understand me. Next he complained about my accent that it is hard to understand me. I'm living for 25 years in Canada and had never someone complaining about this.
Anyways, I asked about the plan I liked to have:
200 daytime
evening and weekend starting at 5pm
unlimited incoming
caller ID/VM/TXT
500mb data
His price was $77.00+Tax
I said that Bell can do $20 better then that, he laughed at me and responded that Bell is building a new network and that they have to pay for it, so no deals there. Then he pointed out that he is 15 years in the business and this is an iphone (he put it that way that it sounds the thing is made out of Gold). He was talking to me in a way as he is the King of Cellphones and he rules all the plans. I thanked him with the comment that Fido is not interested in my business then, and hung up.

What a rude Dude he was. I will try to call Fido again this evening to get a deal with a different CS.
Advice: Hang up when you hear an East Indian accent.


From what you wrote it doesn't seem like you even talked to a retentions CSR. Try reading at least some of this thread first to understand the process of getting a retention plan, not a new fido plan.

[fuquyo]

Called this morning to get an iphone plan with Fido. Got an CS with East Indian accent on the horn. This was the worst experience I ever had with any customer services I called. The guy complained about the poor line and that he could not understand me. Next he complained about my accent that it is hard to understand me. I'm living for 25 years in Canada and had never someone complaining about this.
Anyways, I asked about the plan I liked to have:
200 daytime
evening and weekend starting at 5pm
unlimited incoming
caller ID/VM/TXT
500mb data
His price was $77.00+Tax
I said that Bell can do $20 better then that, he laughed at me and responded that Bell is building a new network and that they have to pay for it, so no deals there. Then he pointed out that he is 15 years in the business and this is an iphone (he put it that way that it sounds the thing is made out of Gold). He was talking to me in a way as he is the King of Cellphones and he rules all the plans. I thanked him with the comment that Fido is not interested in my business then, and hung up.

What a rude Dude he was. I will try to call Fido again this evening to get a deal with a different CS.
Advice: Hang up when you hear an East Indian accent.

yea dude don't even bother calling the customer service. they are always rude and annoying and make you feel intimidated..there is a 1800 line posted somewhere back in this thread which connects you directly to a rep in retentions...stay polite and also come up with some good reasons why they should give you credits. Good luck

[emjhay]

hey guys, fyi if you order your IP4 you can ask for a credit for 1 month equivalent to amount of data. This credit is an incentive for being charge for data w/o having the IP4 yet. I got 10.00 credit aside from my 5.00 credit for 3yrs.
I got the credit through CS and not retention.
gl ppl

[kamranhsiddiqi]

Did anyone have trouble ordering an iPhone 4 over the phone? I tried once and my wife tried twice on the 30th but all 3 retention reps told us it's not possible to ship the iphone 4 (they never mention anything about it being out of stock).

By the way, the plan I got was

200 day time mins
Unlimited E/W (starts 5pm)
CID, VM
Unlimited text
500 mb data

for 32.50 if I just sign a 2yr contract without getting a phone
same thing for 37.50 if I get an iPhone4

shouldn't they charge you less if you were to sign up for three years to get an iphone 4? :confused:

[guestt18]

After settling down for my offer, I called back to negotiate. Well wanted to understand some of my options. The rep goes "good that you called, it mentions your entitled this offer for 24 months". Basically I go on a 3 year contract, but it still stated 24 months. So the rep changes it to 36 months(I asked him 3 times to make sure lol). If I didnt call back, I would've been fooled like last time. So make sure when you guys call that it states 36 months not 24 months.

100mb flex data
200 minutes
f2f unlimited
unlimited evening and weekends(start time 7)- start at 5 (next 3 months to nov6)
2500 text in canada-incoming text free
cd/vm
unlimited incoming
no saf and no 911
expanded network

40 plus tax--->$45.20

[teaoh]

New Retention Plan:
200 Min
Unlimited Evenings & Weekends starting @ 5pm
CID/VM
2500 SMS Txt Msgs
No SAF
$17.50 + $10 Value Pack, 500MB Data: $25 - $20 Credit Monthly Credit for 3 yrs
Total Monthly Bill: $32.50 + Tax
iPhone 4 of my choice (16GB/32GB): Subsidized $169/$269

How did you get a retentions plan like that? I'm on the $25 plan off Fido's website. Talked to 2 Retentions people yesterday and the only option was to add a Flex data plan on top of the $25 for an Iphone 4

[ThatsADealBreaker]

I have 5 mnths left in my Voice Plan and No Data Plan. I have a pending 3 yr agreement with retentions for when I get the IP4.

If I sign a contract and lets say the voice plan stacks, what happens for those extra 5 months. Will have to switch to a regular plan since my retentions plan is up?

[keljai]

New Retention Plan:
200 Min
Unlimited Evenings & Weekends starting @ 5pm
CID/VM
2500 SMS Txt Msgs
No SAF
$17.50 + $10 Value Pack, 500MB Data: $25 - $20 Credit Monthly Credit for 3 yrs
Total Monthly Bill: $32.50 + Tax
iPhone 4 of my choice (16GB/32GB): Subsidized $169/$269


how did you entice him to give u a 20$ monthly credit for the data?

[superj_p]

Different story for me:

I'm on a 3y contract with Fido since the iPhone 3G release (july 11th 2008) so I have one year remaining.

before :70$
200 daytime
VVM/CID/2500 SMS
unl. inc.
6 go
1000 E/W

I wanted to get the iPhone 4 so I called Fido for information. I then learned that the new 3y contract would be added to the remaining year, which is bad. (4 years! come on!)

Honestly, I'm totally against that kind of things... So I told her that! I told her that I know I could switch to rogers and they will waive the ETF. She said that she was really sorry that she couldn't help me. The chat session ended.

Two days later I get a call from, I guess, the retention group... he ask me what i'd like to pay, I say between 50$ and 60$ and the cs guys give me this offer:
150 $ credit to the 200 $ ETF, and this plan:

after: 55,40$
200 min daytime
E/W unl.
fido-fido
unl. inc
BV/CID/2500 SMS
6 Go data
No SAF

Note the 55 $, right in the 50-60 bracket. I should have asked for 50$... So basicaly, it is the same thing I had, but for 15 $ less and with a new iPhone. I will sell the old one for 100$ to my little sister (woohoo, 100$ for an ipod touch with a camera!)

and use my 90 fidodollar to get the iPhone.

Summary: 19$ for a new iPhone 4 with a 3 y contract, and I actually pay less on my monthly bill. (540$ less over 3y)

I have to say, I'm a satisfied fido customer and I would recommend them to anyone.

On a side note, anybody interested in an unopened iPhone 4 with fido for 639$ ? I would like to buy an unlocked android phone...

[Smoo]

I called retentions on Friday and got the following plan:

700 minutes (non-zoned)
Unlimited E&W @ 7PM
Unlimited In-network calling
iPhone value pack (VVM, CID, WhoCalled?)
2500 texts
6GB data

for $65 + tax.

Plus iPhone 4 at full subsidized price shipped to me.

I didn't ask for the total breakdown with credits and whatnot, but the rep mentioned that the first 3 parts of the plan was $40/month. I'm pretty happy with what I got, considering I barely had to do any negotiating/haggling to get it.

I haven't seen this retention plan mentioned by anyone else here or on HoFo, so maybe it's a new one?

[ThatsADealBreaker]

Anyone figure out how stacking works or are we still confused? I have <6 months left. Retentions rep said no stacking, but people have been saying that's not true anymore??

[danyo]

New Retention Plan:
200 Min
Unlimited Evenings & Weekends starting @ 5pm
CID/VM
2500 SMS Txt Msgs
No SAF
$17.50 + $10 Value Pack, 500MB Data: $25 - $20 Credit Monthly Credit for 3 yrs
Total Monthly Bill: $32.50 + Tax
iPhone 4 of my choice (16GB/32GB): Subsidized $169/$269

How'd I do? Do you think I should shoot for 6GB data for $30? Or try my luck with getting the flex data plan and the $20 monthly credit?

Current Plan: $20 Fido Plan (as per fido.ca) + Call Display non-contract.

Goal: I'm a low usage user, so my goal was to get that $17.50 retention plan first without a contract, then add data and sign the 3 yr contract to get a subsidized iPhone 4.

Here's my experience:
CSR: Called 611. Spoke to CSR, mentioned I'm interested in switching to Wind 15$ plan (I listed off the plan details from the Wind web-site), but would be willing to stay with Fido if they give me better deal. CSR transfers me to Retention.

Retention: I didn't mention Wind or competitor offers with Retention. The agent asked me what I was looking for. I replied back that I'm a low usage user, make most of my calls between 5-7pm and I needed Call Display. I was pretty much listing off the $17.50 plan. The agent put me on hold for a minute and came back with two offers. One with a 2 or 3 year contract (17.50) and another one for $30 w/o a contract.

The usual $17.50 plan (200 min, Unlimited Evenings & Weekends starting at 5pm, CID/VM, 2500 SMS Txt Msgs, no SAF) with a 2 or 3 yr contract. Agent said their computer system code would not allow them to give it to me w/o the contract. I made no mention of RFD or that other people had gotten the $17.50 w/o a contract.

I said, I'd only sign a contract if I got an iPhone 4 and the cheapest data plan possible. As this is the first Smartphone I'm getting (coming from an iPhone 2G), so I'm unsure of my data usage. I mentioned I may be interested in the flex data plan, agent offered a $15 data for 150MB or 500MB for $25. If I chose the 500MB, he'd give me the $20 Credit monthly for 3 years. After reviewing the posts about the flex plan ($10-100mb/$20-500MB/$25-1GB/extraMB=$.05), $25 for 500MB seemed like the better choice.

I went over the plan 2-3 times so that there were no misunderstandings with the plan and pricing (final monthly bill $32.50+Tax). I jotted down the agent's name and reference#. The agent made a note on my account with the details and arrangements.

Agent said, my new plan will start once I pickup my iPhone 4 from the store or I call Fido when they have stock and they'll ship it to me.

Thanks for the helpful thread and good luck everyone :)

$20 credit on a $25 data plan?
That's a bomb deal! I'm gonna try to change my retentions offer to that when I call back again!

[Kursor17]

I pretty much summed it up in my original post. I pushed the idea that I'm a low usage user and I wanted the cheapest plan possible (ie I'm a cheap ass), so he catered that. The agent just gave me the $20 monthly credit with the 500MB data plan.

It helps a lot if the retention agent is on your side from the get go. Maybe first greet them with: "How are you doing <Insert Agent's Name>? Rough day? Working on a holiday? I know the feeling. But must be nice to get double the pay, yada yada yada. Then get on with what you want. Be nice, courteous, and respectful throughout the call and have a positive attitude.

I see posts in this thread where the agent is incoherent or an uncooperative cocky agent believes he/she is sent down from the Cell Phone Gods. If you get these agents, just jot down their best offer and say you'll think about it. Call back again some other day.

Negotiate the voice plan first. Once it's all firmed up, then move to data plan. Then move to the subsidized phone.
Do not agree to any contracts unless you get a nice subsidized phone out of it.

I'm beginning to think maybe I should ask for Unlimited Fido 2 Fido/Rogers. Has anyone successfully gotten that with the $17.50 retention plan? I still have time to call back until they get more iPhone 4s, but don't want to waste my time if I won't get any further perks to sweeten the deal even more.




How did you get a retentions plan like that? I'm on the $25 plan off Fido's website. Talked to 2 Retentions people yesterday and the only option was to add a Flex data plan on top of the $25 for an Iphone 4


how did you entice him to give u a 20$ monthly credit for the data?

[kamranhsiddiqi]

New Retention Plan:
200 Min
Unlimited Evenings & Weekends starting @ 5pm
CID/VM
2500 SMS Txt Msgs
No SAF
$17.50 + $10 Value Pack, 500MB Data: $25 - $20 Credit Monthly Credit for 3 yrs
Total Monthly Bill: $32.50 + Tax
iPhone 4 of my choice (16GB/32GB): Subsidized $169/$269

How'd I do? Do you think I should shoot for 6GB data for $30? Or try my luck with getting the flex data plan and the $20 monthly credit?

Current Plan: $20 Fido Plan (as per fido.ca) + Call Display non-contract.

Goal: I'm a low usage user, so my goal was to get that $17.50 retention plan first without a contract, then add data and sign the 3 yr contract to get a subsidized iPhone 4.

Here's my experience:
CSR: Called 611. Spoke to CSR, mentioned I'm interested in switching to Wind 15$ plan (I listed off the plan details from the Wind web-site), but would be willing to stay with Fido if they give me better deal. CSR transfers me to Retention.

Retention: I didn't mention Wind or competitor offers with Retention. The agent asked me what I was looking for. I replied back that I'm a low usage user, make most of my calls between 5-7pm and I needed Call Display. I was pretty much listing off the $17.50 plan. The agent put me on hold for a minute and came back with two offers. One with a 2 or 3 year contract (17.50) and another one for $30 w/o a contract.

The usual $17.50 plan (200 min, Unlimited Evenings & Weekends starting at 5pm, CID/VM, 2500 SMS Txt Msgs, no SAF) with a 2 or 3 yr contract. Agent said their computer system code would not allow them to give it to me w/o the contract. I made no mention of RFD or that other people had gotten the $17.50 w/o a contract.

I said, I'd only sign a contract if I got an iPhone 4 and the cheapest data plan possible. As this is the first Smartphone I'm getting (coming from an iPhone 2G), so I'm unsure of my data usage. I mentioned I may be interested in the flex data plan, agent offered a $15 data for 150MB or 500MB for $25. If I chose the 500MB, he'd give me the $20 Credit monthly for 3 years. After reviewing the posts about the flex plan ($10-100mb/$20-500MB/$25-1GB/extraMB=$.05), $25 for 500MB seemed like the better choice.

I went over the plan 2-3 times so that there were no misunderstandings with the plan and pricing (final monthly bill $32.50+Tax). I jotted down the agent's name and reference#. The agent made a note on my account with the details and arrangements.

Agent said, my new plan will start once I pickup my iPhone 4 from the store or I call Fido when they have stock and they'll ship it to me.

Thanks for the helpful thread and good luck everyone :)


Just got off the phone with retentions, my agreement ended back in May (started service with them in May 2007):

was offered (and took it, not in the mood to nag for more):

200 day time
unlimited e/w (5 p.m. to 8 a.m.)
cid/vm
unlimited txt
500 MB of data

$32.50 plus tax with no agreement. if i opt to get a phone, i could get it with the agreement price using fido$ (i have some $80 to get off from the iphone 4 if i opt for that). On a side note, i told the rep about the palm pre plan from bell as a point of reference.

edit: also mentioned i have bell t.v. and homephone so the palm pre deal would come out to $35 taxes in thanks to their bundle discounts

so both u guys got pretty much the same great plan for the same price. im going to see if i can get that too when i call in to sign up for 3 years to get the iphone 4. for $5 more ($37.50 + tax) RFDer gierre (post #8401) was able to get same thing but 6 gb of data (instead of 500mb) which is pretty damn good too.

[keljai]

when l asked about the 500mb for 25$, they agreed to 5 only. when l asked for 10, they mentioned the 15$ for 150mb and flexible only and said a 10$ is a no go. So yeah, suprised yours gave 20$ off, thats the bomb. I would just stick with that if l were you


I pretty much summed it up in my original post. I pushed the idea that I'm a low usage user and I wanted the cheapest plan possible (ie I'm a cheap ass), so he catered that. The agent just gave me the $20 monthly credit with the 500MB data plan.

It helps a lot if the retention agent is on your side from the get go. Maybe first greet them with: "How are you doing <Insert Agent's Name>? Rough day? Working on a holiday? I know the feeling. But must be nice to get double the pay, yada yada yada. Then get on with what you want. Be nice, courteous, and respectful throughout the call and have a positive attitude.

I see posts in this thread where the agent is incoherent or an uncooperative cocky agent believes he/she is sent down from the Cell Phone Gods. If you get these agents, just jot down their best offer and say you'll think about it. Call back again some other day.

Negotiate the voice plan first. Once it's all firmed up, then move to data plan. Then move to the subsidized phone.
Do not agree to any contracts unless you get a nice subsidized phone out of it.

I'm beginning to think maybe I should ask for Unlimited Fido 2 Fido/Rogers. Has anyone successfully gotten that with the $17.50 retention plan? I still have time to call back until they get more iPhone 4s, but don't want to waste my time if I won't get any further perks to sweeten the deal even more.

[wheeldeals]

Different story for me:

I'm on a 3y contract with Fido since the iPhone 3G release (july 11th 2008) so I have one year remaining.

before :70$
200 daytime
VVM/CID/2500 SMS
unl. inc.
6 go
1000 E/W

I wanted to get the iPhone 4 so I called Fido for information. I then learned that the new 3y contract would be added to the remaining year, which is bad. (4 years! come on!)

Honestly, I'm totally against that kind of things... So I told her that! I told her that I know I could switch to rogers and they will waive the ETF. She said that she was really sorry that she couldn't help me. The chat session ended.

Two days later I get a call from, I guess, the retention group... he ask me what i'd like to pay, I say between 50$ and 60$ and the cs guys give me this offer:
150 $ credit to the 200 $ ETF, and this plan:

after: 55,40$
200 min daytime
E/W unl.
fido-fido
unl. inc
BV/CID/2500 SMS
6 Go data
No SAF

Note the 55 $, right in the 50-60 bracket. I should have asked for 50$... So basicaly, it is the same thing I had, but for 15 $ less and with a new iPhone. I will sell the old one for 100$ to my little sister (woohoo, 100$ for an ipod touch with a camera!)

and use my 90 fidodollar to get the iPhone.

Summary: 19$ for a new iPhone 4 with a 3 y contract, and I actually pay less on my monthly bill. (540$ less over 3y)

I have to say, I'm a satisfied fido customer and I would recommend them to anyone.

On a side note, anybody interested in an unopened iPhone 4 with fido for 639$ ? I would like to buy an unlocked android phone...

I am in a similar situation. They offered me $125 discount (just pay $75) to remove my ECF for the rest of the year and start a new 3 years with the iphone4. I told him I don't want to pay so I don't get stack contract. What if I go to Rogers? If I transfer to Rogers, can I sign up a new 3 years contract and get the iPhone with $480 off? I know I need to get a new 3 years contract after I move, but not sure if I can still get discount on phones.

[Jay Hova]

Tip: If you negotiate a plan, and don't want to decide on the spot - tell the CSR to make a "note" on the account. They basically enter the details of the plan on the account so you can retrieve it if you get a new CSR, ask for an interaction/confirmation ID to keep an actual record. I've had CSRs mess up with out putting notes and things like that.

[yeungnga]

When I signed the new contract with FIDO, the CSR said they could renew all my monthly credits, but they forgot to renew them. I went over the voice and data plan many times with the CSR as well as the cost of the monthly plan at that time. And now they REFUSED to renew the $10 and $5 monthly credits and said that NO monthly credits are allowed for iPhone 4. What can I do?

I asked to speak to the manager/supervisor, but they refused to transfer. Is there any way to make them honor what they promised on July 30?

[Kursor17]

The agent did mention 6GB for $30. So an extra $5 to go from 500MB to 6GB if I wanted to. I'm pretty sure the $20 credit would still apply in this situation. I just noticed that there's only tethering from 1GB data plan and up. Very tempting, but not sure I'd be tethering or even going over 500MB.

How is everyone getting their iPhones? My new retention plan won't kick in until I get one. The agent mentioned I can sign up for iPhone 4 notification on the site and as soon as I get the notice, I then can call in and have them ship me the phone. The funny thing is, I signed up prior to July 30th and didn't get any email or phone notification.

Is this the case or is everyone just calling them on a daily basis to see if they can ship it to them? The alternative is to go to a Fido Kiosk. But from the sounds of it, they're creating false demand by only selling 20/day when they in fact have plenty of stock.


so both u guys got pretty much the same great plan for the same price. im going to see if i can get that too when i call in to sign up for 3 years to get the iphone 4. for $5 more ($37.50 + tax) RFDer gierre (post #8401) was able to get same thing but 6 gb of data (instead of 500mb) which is pretty damn good too.

[grfa02]

Called retentions today, and got this:

200min DT
Unlimited weekends and evenings @ 5pm
CID / VM / 2500 Text
Fido 2 Fido
6GB of data

$45/mo

Keep it or call back?

[Darthan]

I've got 23 months left on my contract but thought I'd call in and see if I could squeeze anything out of them.

Old Plan:

Standard $15 voice plan (50 mins, 50 texts)
$10 CID, VVM add-on
$25 500 MB plan

New Plan:

$17.50 - 200 day time mins, Unlimited E/W (starts 5pm)
$10 - CID, VM, 2500 texts (Said he couldn't do VVM for some reason)
$10 Flex Data
No SAF

So $37.50 before taxes. Not too bad, I'm going to miss the VVM but I can live without it for the new plan.

[danyo]

I was offered these two offers on 3-yr contract extensions.
I'm not sure which one to choose!


Offer #1:
200 min
e/w @ 5
vm/cid/2500txt
6gb data
$40.50 +tax


Offer #2:
200 min
e/w @ 7
fido to fido
vm/cid/2500txt
6gb data
$42 +tax

[Tyop]

I called Fido and I wanted to do a HUP to an iPhone 4 seeing as how my plan ends in 2 months, they offered me this:

$17.50 - 200 Minutes, Unlimited Evenings and Weekends at 6
$25.00 - 500MB of Data
$5.00 - 2500 Text Messages

$5 Data Credit
$5 Text Messages Credit

The representative said this was a final offer and I cannot get a better offer than this, what a joke. I might as well cancel and pay the $40 ECF and port offer to Wind for $150, that way I get $110. Is this honestly the best Fido can do? I talked to a manager and he said this was the best price possible.

[joedornan]

How is everyone getting their iPhones? My new retention plan won't kick in until I get one. The agent mentioned I can sign up for iPhone 4 notification on the site and as soon as I get the notice, I then can call in and have them ship me the phone. The funny thing is, I signed up prior to July 30th and didn't get any email or phone notification.

Is this the case or is everyone just calling them on a daily basis to see if they can ship it to them? The alternative is to go to a Fido Kiosk. But from the sounds of it, they're creating false demand by only selling 20/day when they in fact have plenty of stock.

Bought it from Apple directly online. will ship out in a few weeks. Rather than ask Fido to subsidize my phone by around $450, instead I got monthly credits of about $22 for a year, which adds up to $264. At the end of the year, if I can negotiate to keep at least $16/month in credits for another year I will have gotten more out of Fido than their phone subsidy. Another way to look at it is: it will take 21 months to beat the phone subsidy at $22 in credits/month.

The reall kicker is that I remain totally contract free the entire time, so i can switch to another carrier any time I want when better deals pop up.

I highly encourage this if you can afford the phone up front!

[trunkstt]

im going to be calling on behalf of my mom as the accounts mine but im only 17, is that OK? will they ask me anything? and does my mom need to talk?
thankss

[VellyJatt]

The plan I accepted includes

$17.50 Voice plan (200 mins, E/W @ 5, 2500 texts)
$10 value pack (CID, VM) - $10 credit = $0
Flex Data starting at $5 for 100mb

Pretty much if I was to use 500mb my total would be $32.50 a month
Is that a good deal?


Also do you guys think I could get more minutes or get unlimited incoming some how without shooting the monthly cost up to much?

[leek43]

Hey guys,
I just called in and was previously on the 25$ retention plan:

200 daytime min
Unlimited E/W @ 7pm
Fido to Fido
CID/VM/2500 txt
Credit for 1000 LD min

I wanted to get a Blackberry but only got to a normal CSR, definitely not retentions (3 mo left on contract) and got added for a 3 yr contract (pay 20$ for phone):

Credit for evenings @ 5 pm
BBM email/messenger for 10$

New Total: 35$/month

Is this decent? Or should I call back and try to speak to retentions?

Just called back, got through to retentions, and changed my plan to:

+17.50 (200 min/e/w 5pm)
+VP (2500 txt CID/VM)
+1000 LD
+15 (150mb)
-10 credit on VP
-10 credit LD
-5 credit data
-5 credit overall

Total she quoted was 27.50 after tax...does this make sense? (I thought it would be 22.50 before tax, 25 after) Maybe I'll wait for my bill to see...

[lemailme]

The most weirdest/awesome thing just happened to me.

Was looking through this thread just for reference. I'm on the $25 retentions plan, and have been since Feb 09, when I signed a 3 year contract, and got the Iphone 3G for dirt cheap.

Was looking at my online account today, and it, for some reason, said my contract was feb 2010 - feb 2013. I added a second line for my girlfriend on my account, but never changed my plan or got a phone upgrade.

Called in to ask what was up, she put me on hold, came back, and said that it was an error and removed it.

Removed it?

So I asked "So I'm on month to month now?"

Thats right. Checked my account online, and thats the case.

Oh thanks fido for removing two years of my plan and giving me the biggest bargaining chip ever. :D

[danyo]

I called Fido and I wanted to do a HUP to an iPhone 4 seeing as how my plan ends in 2 months, they offered me this:

$17.50 - 200 Minutes, Unlimited Evenings and Weekends at 6
$25.00 - 500MB of Data
$5.00 - 2500 Text Messages

$5 Data Credit
$5 Text Messages Credit

The representative said this was a final offer and I cannot get a better offer than this, what a joke. I might as well cancel and pay the $40 ECF and port offer to Wind for $150, that way I get $110. Is this honestly the best Fido can do? I talked to a manager and he said this was the best price possible.

$37.50 for that plan with data isn't bad... but it should start at 5pm shouldn't it?

[danyo]

Just called back, got through to retentions, and changed my plan to:

+17.50 (200 min/e/w 5pm)
+VP (2500 txt CID/VM)
+1000 LD
+15 (150mb)
-10 credit on VP
-10 credit LD
-5 credit data
-5 credit overall

Total she quoted was 27.50 after tax...does this make sense? (I thought it would be 22.50 before tax, 25 after) Maybe I'll wait for my bill to see...

I don't know how you're getting more credits than your VP, but that's an amazing price with what you have!

[danyo]

The plan I accepted includes

$17.50 Voice plan (200 mins, E/W @ 5, 2500 texts)
$10 value pack (CID, VM) - $10 credit = $0
Flex Data starting at $5 for 100mb

Pretty much if I was to use 500mb my total would be $32.50 a month
Is that a good deal?


Also do you guys think I could get more minutes or get unlimited incoming some how without shooting the monthly cost up to much?

I think this is a great deal, assuming you don't use over 500mb!
Fido throwing out great offers these days wow!

[leek43]

I don't know how you're getting more credits than your VP, but that's an amazing price with what you have!

Uh oh...my brother just informed me that the 150mb option for $15 is for the Iphone...I am getting a Blackberry...can someone please confirm that the agent didn't mess up? Or did???

[maxgohan]

just re-negotiated my plan


200 minutes + Unlimited Evening and Weekend + Unlimited Fido to Fido +Enhanced Voice Messeging + 2500 text messages + Expanded Network
+6GB Data

should come out to $50 + tax
not bad i guess...

[Tyop]

$37.50 for that plan with data isn't bad... but it should start at 5pm shouldn't it?

Yeah, you're correct.

I plan on canceling the data, is it possible to ask for a $150 credit because Wind is basically offering that if I were to cancel. How would I go about asking for money going towards a ECF.

[Kasakato]

Bought it from Apple directly online. will ship out in a few weeks. Rather than ask Fido to subsidize my phone by around $450, instead I got monthly credits of about $22 for a year, which adds up to $264. At the end of the year, if I can negotiate to keep at least $16/month in credits for another year I will have gotten more out of Fido than their phone subsidy. Another way to look at it is: it will take 21 months to beat the phone subsidy at $22 in credits/month.

The reall kicker is that I remain totally contract free the entire time, so i can switch to another carrier any time I want when better deals pop up.

I highly encourage this if you can afford the phone up front!

A decent retentions plan beats nearly all other carriers garden plans. I signed for 3 years, providing a $480 subsidiary.

My retention plan provides $10 in data credits and $15 in general credits.

Therefore, my total monthly discount is $38.33. No carriers plan is going to beat that.

[yeungnga]

Hi,

Can someone please help me? I signed a 3 year contract with FIDO to get an iphone 4. And the CSR that I talked to promised to renew all my monthly credits ($17). However, she forgot to renew them.

The breakdown:
$17.5 plan
$10 - Fido to Fido/Rogers
$10 - Value Pack
$10 - Flex Data

- $17 (promised to renew them when signed a contract!!!)

= $30.5 + tax

And today I was told that I couldn't get any monthly credits because I've an iPhone 4.

Any advice is appreciated.

Thanks.

[darkprince]

debating.........

1st Offer:

17.50
200 minutes
Unlimited Evenings/Weekends starting at 5pm
(Value 10)
CI + VM + 2500 txt
-$5 Credit/month
Total = $22.50/month
NO SAF
(2-3 year agreement)
Retentions Flex Data ($10/100MB, $15/150MB, $20/500MB, $25/1GB)

32.50 before tax, 36.73 after tax

2nd Offer:

Unlimited Local Talking
(Value 10)
CI + VM + 2500 txt
- $15 Credit/month
Total = $45/month
Flex Data
NO SAF
(2-3 year agreement)

50$ w/ tax



3rd offer:

17.50$
200 mins
Unlimited Evenings and Weekends Start @ 5
Unlimited F2F
Unlimited Incoming calls
VP 10$ value pack (CID/VM/2500txt)
Flex Data starting 10$/month
NO SAF & 911

35$ before tax, after tax 42$/month

Iphone 4 16gb (Redeemed fido $) phone cost 34$ w/ tax =P

3 year agreement

4th Offer:

17.50
200 minutes
Unlimited Evenings/Weekends starting at 5pm
(Value 10)
CI + VM + 2500 txt
6GB Data
NO SAF/911

Iphone 4 16gb (Redeemed fido $) phone cost 34$ w/ tax =P

Total: 42.50 before tax, after tax 48$

3 year agreement

[timing]

For a 3-year plan with iphone 4:

200 minutes
Voicepack (Enhanced VM/CID w/Name /2500 text)
Unlimited Incoming
Unlimited F2F
Unlimited e/w after 5pm
Flex Plan starting @ 100mb
$30 + tax

Should I go with this? I hardly use data.

[VellyJatt]

QUESTION!

If you have flex data does it matter if you use it on an Iphone or blackberry or does it have to be used with a specific phone? Also would you have to inform fido if you switch from an iphone to a blackberry?

[emjhay]

QUESTION!

If you have flex data does it matter if you use it on an Iphone or blackberry or does it have to be used with a specific phone? Also would you have to inform fido if you switch from an iphone to a blackberry?

I ask them about this and they told me that you cant used the data for the iphone on blackberry. You can use it to any other smartphone aside from it.

[VellyJatt]

I ask them about this and they told me that you cant used the data for the iphone on blackberry. You can use it to any other smartphone aside from it.


Thats so stupid... because when I signed up the rep told me I could use it on any phone... If I'm not mistaken thats false advertising/misrepresentation of information.

[kamranhsiddiqi]

The agent did mention 6GB for $30. So an extra $5 to go from 500MB to 6GB if I wanted to. I'm pretty sure the $20 credit would still apply in this situation. I just noticed that there's only tethering from 1GB data plan and up. Very tempting, but not sure I'd be tethering or even going over 500MB.

How is everyone getting their iPhones? My new retention plan won't kick in until I get one. The agent mentioned I can sign up for iPhone 4 notification on the site and as soon as I get the notice, I then can call in and have them ship me the phone. The funny thing is, I signed up prior to July 30th and didn't get any email or phone notification.

Is this the case or is everyone just calling them on a daily basis to see if they can ship it to them? The alternative is to go to a Fido Kiosk. But from the sounds of it, they're creating false demand by only selling 20/day when they in fact have plenty of stock.

tempting for sure... 6gb can also give u the flexibility to dramatically increase your talk time if u were to get the iphone skype app and $2.99/month subscription.

[terry.shan]

My plan with fido expires on Oct/2011, my plan right now is not too bad, but i'm hoping to get an iphone 4 and upgrade my plan. I want a 2-year contract with everything i have now and a flex data plan. I can't be tied to a 3year because I might live in china for a bit after 2 years. Anybody have any good tips??

currently i have
350 day mins
unlimited E/W after 7pm
unlimited text
Call display and no SAF
(I don't use VM, so I don't know if I have it or not)

Plan @ $36.16 inclusive

btw i signed a 2-year contract with fido last oct.

[jackskj]

Call back Fido Asap, Cancel your service before you hit 15 days or 30 mins.
Tell them there is no point to stay with Fido if you paying 47.5 + tax for what u r getting. Any other company can do better than this. Plus you been
cheated by a Fido CSR!



Hi,

Can someone please help me? I signed a 3 year contract with FIDO to get an iphone 4. And the CSR that I talked to promised to renew all my monthly credits ($17). However, she forgot to renew them.

The breakdown:
$17.5 plan
$10 - Fido to Fido/Rogers
$10 - Value Pack
$10 - Flex Data

- $17 (promised to renew them when signed a contract!!!)

= $30.5 + tax

And today I was told that I couldn't get any monthly credits because I've an iPhone 4.

Any advice is appreciated.

Thanks.

[jmezini]

So i randomly stumbled onto this thread while looking at cheaper cell phone providers and now I don't have to/want to switch.

I called up Fido and these are the plans i got.

We have 4 phones.

Phone 1: (Old Plan)
200 Anytime
Call Display
SAF
911
= 35 + tax

Phone 2: (Old Plan)
150 Anytime
F2F
Free after 7
Call Display
SAF
911
= 35 + tax

I Changed both of these phone plans to:
400 Anytime Minutes
Call Display & VM
Free After 5
2500 Txt
No SAF
No 911
No contract extension or anything
$27.50 + tax

Phone 3 & 4: (Old Plan)
Old City Fido Plan (Unlimited Talking)
+ 15 Value Pack including VM, 2500 txts, Call Display/waiting and all that
SAF
911
= 68 + tax

Changed Phone 3 & 4 to:
Old City Fido Plan (unlimited talking)
Same Value Pack including txt's, vm, display (all except mms)
No SAF
No 911
= 45 + tax

Now all I have to do is decide what data plan to get for the iphone im going to order in the next couple of weeks. 30/6gig or 20/1gig. Hard Choice, i may go with 1 gig and just upgraded to 6gig if i need it.

Thank U All. Saved Me Lots of $

[junirok]

2 Years Contract
------------------------------
200 Min Daytime.
1000 Evening and Weekends.
1000 Long Distance.
Unlimited Incoming.
Call Display.
No SAF
------------------------------
$20 + tax

[Sniper001]

I have a $70 voice plan + $30 6GB of data. Fido customer for over 5 years.
Is it true they cannot offer more than $25 worth of credits? The reps I have spoken to are VERY insistent on that. Very different than Rogers.
I have a $10 data credit, $10 monthly plan credit, $5 monthly plan credit right now. I don't need any feature credits because my $70 voice plan is unlimited calling. I just need more credits...

Also apparently there is no $15 monthly plan credit in the system. Is this true? Like I side... Rogers > Fido when it comes to retentions.

[almuf]

2 Years Contract
------------------------------
200 Min Daytime.
1000 Evening and Weekends.
1000 Long Distance.
Unlimited Incoming.
Call Display.
No SAF
------------------------------
$20 + tax

good one i believe. i have almost same plan for 15+tax but without long distance.

edit: i wanted to have voice mail and text message included in the plan for the same price. but CR said always no, no, no :)

[TanGU]

Hey my iphone contract (without DATA) with fido will end on August next year, does it worth it to:

a) cancelling to go with another compagny
b) take the new iphone4 as an upgrade, but lower my montly voice cost but adding the data plan ?

I have:
200 min
1000min after 7pm and weekend
unlimited incoming call
VM + CID + 100 sms
33$ + tx (but i pay the 6.95 access fee)

Any way i can lower that cost to choose option #b ?

[Terrific_Deals2k8]

I have a $70 voice plan + $30 6GB of data. Fido customer for over 5 years.
Is it true they cannot offer more than $25 worth of credits? The reps I have spoken to are VERY insistent on that. Very different than Rogers.
I have a $10 data credit, $10 monthly plan credit, $5 monthly plan credit right now. I don't need any feature credits because my $70 voice plan is unlimited calling. I just need more credits...

Also apparently there is no $15 monthly plan credit in the system. Is this true? Like I side... Rogers > Fido when it comes to retentions.

Lies, I called Fido retention a week ago on behalf of my father and received an additional $20 MPC (monthly plan credit). The breakdown: $10 value pack credit, $10 voice plan credit, and $10 data plan credit.

Unltd City Fido + 1GB data plan + value pack (CID, VM, 2500 SMS) + no SAF. Originally cost ~$75 with ONLY $10 data credit, now it's down to $55.75 + tax per month.

[teaoh]

How do you all negotiate for the 17.50 Retention plan? I ask about it, and the only plan I can have is the ones offered on Fido's website. Help please?

[Fluid]

How do you all negotiate for the 17.50 Retention plan? I ask about it, and the only plan I can have is the ones offered on Fido's website. Help please?

Contract info. would be helpful.

Also it is better not to ask directly for that plan, but say what you need and have retentions match that. For example, how I got it was mentioning that I was paying 25 dollars for services I barely used, whereas competitors like WIND offer a complete basic voice package for only 15 dollar month. Fido rep responded with "well we can't offer you 15, but we can give you XXXX for 17.50.

[Kursor17]

Update: Bad News!
I called back this morning to confirm my retention plan and spoke to the same retention agent as before.

He said he couldn't give me the iPhone with this retention plan. Despite us going through it 2-3 times yesterday. He said I can get any other phone with this plan besides the iPhone and that 'Apple' won't let them sell a plan so low. I reiterated that that wasn't we agreed to yesterday.

Has anyone else who was quoted $30.00 - $40 for a retention plan successfully pick up the iPhone 4 and confirmed their plan? Please PM me.
If not, I may opt to call again to find another agent that's willing to offer the $17.50 plan w/o a contract and wait for the Samsung Galaxy S.

On an aside note which is kind of funny, I received an automated Fido survey 30 minutes later and gave the poorest rating possible. Very dissatisfied :D


New Retention Plan:
200 Min
Unlimited Evenings & Weekends starting @ 5pm
CID/VM
2500 SMS Txt Msgs
No SAF
$17.50 + $10 Value Pack, 500MB Data: $25 - $20 Credit Monthly Credit for 3 yrs
Total Monthly Bill: $32.50 + Tax
iPhone 4 of my choice (16GB/32GB): Subsidized $169/$269

How'd I do? Do you think I should shoot for 6GB data for $30? Or try my luck with getting the flex data plan and the $20 monthly credit?

Current Plan: $20 Fido Plan (as per fido.ca) + Call Display non-contract.

Goal: I'm a low usage user, so my goal was to get that $17.50 retention plan first without a contract, then add data and sign the 3 yr contract to get a subsidized iPhone 4.

Here's my experience:
CSR: Called 611. Spoke to CSR, mentioned I'm interested in switching to Wind 15$ plan (I listed off the plan details from the Wind web-site), but would be willing to stay with Fido if they give me better deal. CSR transfers me to Retention.

Retention: I didn't mention Wind or competitor offers with Retention. The agent asked me what I was looking for. I replied back that I'm a low usage user, make most of my calls between 5-7pm and I needed Call Display. I was pretty much listing off the $17.50 plan. The agent put me on hold for a minute and came back with two offers. One with a 2 or 3 year contract (17.50) and another one for $30 w/o a contract.

The usual $17.50 plan (200 min, Unlimited Evenings & Weekends starting at 5pm, CID/VM, 2500 SMS Txt Msgs, no SAF) with a 2 or 3 yr contract. Agent said their computer system code would not allow them to give it to me w/o the contract. I made no mention of RFD or that other people had gotten the $17.50 w/o a contract.

I said, I'd only sign a contract if I got an iPhone 4 and the cheapest data plan possible. As this is the first Smartphone I'm getting (coming from an iPhone 2G), so I'm unsure of my data usage. I mentioned I may be interested in the flex data plan, agent offered a $15 data for 150MB or 500MB for $25. If I chose the 500MB, he'd give me the $20 Credit monthly for 3 years. After reviewing the posts about the flex plan ($10-100mb/$20-500MB/$25-1GB/extraMB=$.05), $25 for 500MB seemed like the better choice.

I went over the plan 2-3 times so that there were no misunderstandings with the plan and pricing (final monthly bill $32.50+Tax). I jotted down the agent's name and reference#. The agent made a note on my account with the details and arrangements.

Agent said, my new plan will start once I pickup my iPhone 4 from the store or I call Fido when they have stock and they'll ship it to me.

Thanks for the helpful thread and good luck everyone :)

[th4m4ster]

Update: Bad News!
I called back this morning to confirm my retention plan and spoke to the same retention agent as before.

He said he couldn't give me the iPhone with this retention plan. Despite us going through it 2-3 times yesterday. He said I can get any other phone with this plan besides the iPhone and that 'Apple' won't let them sell a plan so low. I reiterated that that wasn't we agreed to yesterday.

Has anyone else who was quoted $30.00 - $40 for a retention plan successfully pick up the iPhone 4 and confirmed their plan? Please PM me.
If not, I may opt to call again to find another agent that's willing to offer the $17.50 plan w/o a contract and wait for the Samsung Galaxy S.

On an aside note which is kind of funny, I received an automated Fido survey 30 minutes later and gave the poorest rating possible. Very dissatisfied :D


There really is an apple policy that they are not allowed to give u a voice+data plan for less than 45, or 50

[razzy911]

I live in Quebec, Montreal, so I didn't have much leverage.

Right now i'm on 15$plan + 10$unlmt inc + CID no contract and i'm paying like 37$/mth tax in (im a low-user but 50 mins per month is a bit too low)

So, I told them I had a friend at Bell who was paying less, 35$/mth for more minutes, 100mb data, ect.. and that I was considering switching over (basically stating the popular retention plan ppl seem to be getting...). I also told them I'd be ready to sign a 3yr contract for an iphone

So, I got:
- 200 mins
- Evenings/Weekends
- Fido to Fido/Rogers
- Value Pack (CID, voice, 2500sms)
-100mb Flex Data

The problem was they said Iphone4 was out of stock, and they could not order it and they insisted on giving me instead an iphone 3gs, for 99$.

Considering, the iphone4 was out of stock, and i had enough fido points to cover it, and i didn't feel like negotiating again in the future, i said okay.

I called back afterwards, speaking to a normal rep, told her i wanted to switch for an iphone4 even if it means waiting.

She said the order was already put in for a 3gs, so I have to wait for it to come in the mail, and deny the package so that it gets sent back to them, and she added a note in my file that the contract should be used with an iphone4.

[Kasakato]

$17.50 200min, Eve/WE @5
$10 VVM, CiD, WC
$10 Utild SMS to North America
$30 6GB
-$25
=$42.50+HST

Right now I have the $10 1000 CDN long distance pack, but Im thinking about removing it.

[mofoman69us]

Is there anyway of getting the iPhone 4 WITHOUT a data plan?

I remember in previous launches when the iphones were 199/299, you could pay $50 extra on a 3yr contract to get the phone without data on it, so it would be 249/349.

I just called fido, and spoke to the most useless customer rep ever, and she said that this was never possible.

Any help??

[L4cky]

How did you guys manage to get a 20$ credits off a 30$ data??

What did you say?

[almuf]

myself and my girl friend had Iphone 3G without data 2 years ago, we didn't pay extra $50 either to get it. CR ddidn't know what he was talking about :)


Is there anyway of getting the iPhone 4 WITHOUT a data plan?

I remember in previous launches when the iphones were 199/299, you could pay $50 extra on a 3yr contract to get the phone without data on it, so it would be 249/349.

I just called fido, and spoke to the most useless customer rep ever, and she said that this was never possible.

Any help??

[almuf]

How do you all negotiate for the 17.50 Retention plan? I ask about it, and the only plan I can have is the ones offered on Fido's website. Help please?

You just need to read a little more mate!

[keljai]

l swear man, its because you got a 20$ credit for a 30$ data plan.


Update: Bad News!
I called back this morning to confirm my retention plan and spoke to the same retention agent as before.

He said he couldn't give me the iPhone with this retention plan. Despite us going through it 2-3 times yesterday. He said I can get any other phone with this plan besides the iPhone and that 'Apple' won't let them sell a plan so low. I reiterated that that wasn't we agreed to yesterday.

Has anyone else who was quoted $30.00 - $40 for a retention plan successfully pick up the iPhone 4 and confirmed their plan? Please PM me.
If not, I may opt to call again to find another agent that's willing to offer the $17.50 plan w/o a contract and wait for the Samsung Galaxy S.

On an aside note which is kind of funny, I received an automated Fido survey 30 minutes later and gave the poorest rating possible. Very dissatisfied :D

[L4cky]

what did he say?

[driven]

Hi all,

I was wondering if anyone could give me some advice on my current situation.

My dad has a fido plan with the following options and costs
3 Years: December 12, 2008 - December 12, 2011
200 + Unl. E/WE + 1000 F2F - 20.00
Value Pack - 11.00
Evenings 5 p.m.-7 p.m. option - 7.00
9-1-1 Emergency Access Fee - 0.75
System access fee - 6.95
Total (Not including tax) = ~$45.7

We would like to switch over to the iPhone4 with 6gb data plan. What type of plan should/could we aim for if we were to call retentions? Someone posted that they received the following plan (approx.), Do you think it would be possible for us to obtain a similar plan?

iPhone4 32G
250 minutes
unlimited e/w at 5pm
unlimited incoming
100 min LD
unlimited text
CID/VVM
500 MB
for $40+HST
6GB data, for $10 more

Prior to this contract, my dad also had another 3 years contract for this phone number. So a total of at least 4+ years with fido. I believe he also has another phone with fido.

We would also like to change the account name to My name at some point. Would it be best to do this name change after calling retentions for a better plan, or it does not matter?

(Would changing the account name to My name erase the account history thus reducing the chances of getting a better retention plan and would the Fido dollars also be lost?)

[L4cky]

Edit: Called. She only offered 10$ off 30$ 6 GB and 5$ off 25$ 500mb.
Declined.
I prefer my 10$ flex data.

Again, how did you guys (cuz look like more than 1) had 20$ off 30$ 6gb? She said it's impossible 6gb for 10$ (which for me makes sense too)! --> that'S just better than flex data!

[darkprince]

We would also like to change the account name to My name at some point. Would it be best to do this name change after calling retentions for a better plan, or it does not matter?

(Would changing the account name to My name erase the account history thus reducing the chances of getting a better retention plan and would the Fido dollars also be lost?)

1. Negotiate a new contract first before changing names.

2. After you have changed names, your father's history will be erased from that account/number and it starts from scratch, and you have to build up a history w/ them now, but you get to keep the FIDO CREDITS. (Personal experiences: Father had this number back in 1999 I took over in 2002. It shows that I been w/ them from 8 years when really its been 12 years.)

[tallshorty111]

1) When the iPhone 3G came out, I was allowed to purchase the phone in store and start a $25 plan, then called retentions and they transferred the retention plan I negotiated to my account replacing the plan I signed up in store. Can this still be done or must I order the phone through retentions?

2) Is there or is there not contract stacking? Retention insist there is even after I pointed them to the fidomobile twitter page. :confused:

[lemailme]

myself and my girl friend had Iphone 3G without data 2 years ago, we didn't pay extra $50 either to get it. CR ddidn't know what he was talking about :)

same here, got the 3g last feb 09 with no data, no extra charge.

[timing]

http://forums.redflagdeals.com/fido-retention-plans-376936/568/#post11254500
Any comments on whether I should go with this?

Also, does anyone know how the flex data works / what you are charged after 100mb?

[bogi093]

Contracts at Fido now stack... WTF, he said theres no way around it.

Help!

[jmezini]

I just called fido again to renegotiate my contract. I got everything i asked for besides the contract being stacked.

New Offer:
45 City Fido Plan (Unlimited Talking) - 10 Credit
10 Value Pack (VM, Call Display, 2500 txts)
30 6gig Data Plan - 10 Credit
5 1000 Long Distance Minutes
.75 Emergency Fee
No SAF

Total = $70.75 Month

However, they want to stack the contract so I asked how much it would be to cancel ($200) and if i could get a credit off the 200. They gave me ($100)

+ I can use my 140 fido dollars and get the iphone for $30 plus $100 cancelation fee.

How is this plan? Is there any way around contract stacking so i dont have to pay 100 cancelation fee?

[gaofun]

Contracts at Fido now stack... WTF, he said theres no way around it.

Help!

What do you mean by stacked?

If you negotiate a new one before the old one ends you'll be under the old one until it ends and then onto the new one afterwards?

So like 5months remaining + 3 years = 3 years and 5 months?

[silverbird114]

What do you mean by stacked?

If you negotiate a new one before the old one ends you'll be under the old one until it ends and then onto the new one afterwards?

So like 5months remaining + 3 years = 3 years and 5 months?

if you renew at your 22 month on 36 month, you will commit to 14 + 36 month = 50 month........ 4years & 2 month.....


im trying to sell the iphone fido just send me, it will pay for all resiliation fee, i saw some iphone4 at 1000$ on kijiji, mine is a 16gb so i try to sell it for 950, i can deal with retention for the buyer and get him a good iphone plan.

[bogi093]

What do you mean by stacked?

If you negotiate a new one before the old one ends you'll be under the old one until it ends and then onto the new one afterwards?

So like 5months remaining + 3 years = 3 years and 5 months?

In my case almost 1.5 years on my current remaining, + a new 3year upgrade= 4.5 years left on a contract.

Called 2 times and the guy was such a dick. All he did was write a note, extend current plan. And now every rep. said I can't get any more credits.

[kamranhsiddiqi]

The plan I accepted includes

$17.50 Voice plan (200 mins, E/W @ 5, 2500 texts)
$10 value pack (CID, VM) - $10 credit = $0
Flex Data starting at $5 for 100mb

Pretty much if I was to use 500mb my total would be $32.50 a month
Is that a good deal?


Also do you guys think I could get more minutes or get unlimited incoming some how without shooting the monthly cost up to much?

nice so u got a $5 credit on the flex plan.. that's almost unheard of. how'd u manage to get that?

[gaofun]

In my case almost 1.5 years on my current remaining, + a new 3year upgrade= 4.5 years left on a contract.

Called 2 times and the guy was such a dick. All he did was write a note, extend current plan. And now every rep. said I can't get any more credits.

So are you now on the new plan for 4.5 years or are you going to be on your old plan for the remaining 1.5 years then be ported to the new plan when this 1.5 years is over?

[bogi093]

So are you now on the new plan for 4.5 years or are you going to be on your old plan for the remaining 1.5 years then be ported to the new plan when this 1.5 years is over?

New plan, but the credits get updated for 3 years, and then they expire, but before they do you renew, then your in a contract for almost 5 years after the next iPhone, etc. Until, your on contract for too many years to count.

Completely BS, I think im switching to Rogers.

[ssj4_ootaku]

if you renew at your 22 month on 36 month, you will commit to 14 + 36 month = 50 month........ 4years & 2 month.....


im trying to sell the iphone fido just send me, it will pay for all resiliation fee, i saw some iphone4 at 1000$ on kijiji, mine is a 16gb so i try to sell it for 950, i can deal with retention for the buyer and get him a good iphone plan.

You do realize that you can just an UNLOCKED Iphone 4 from the apple store for $650!!!

[trevorb]

You do realize that you can just an UNLOCKED Iphone 4 from the apple store for $650!!!


Supply and demand my friend

[toothpicvic]

just got off the phone, wanted to upgrade my plan, and i've got about 5 months left on my current contract. i've been a fido customer for 5 years.

200min daytime+nights (@7)+weekends unlimited
fido to fido unlimited
vm/2500txt/caller display
25$
+
6gb
30$

i'll get an iphone 32g with my fido bucks too.

i think it's a pretty good deal, unless somebody can convince me otherwise. :)

[dapper_remy]

You do realize that you can just an UNLOCKED Iphone 4 from the apple store for $650!!!

Agreed.

probably the best route to go with right now. i feel better plans will be coming in 6 months after the big hype dies down.

[silverbird114]

So are you now on the new plan for 4.5 years or are you going to be on your old plan for the remaining 1.5 years then be ported to the new plan when this 1.5 years is over?

if you agree to the iphone you should get your new term now untill the end of the contract

[silverbird114]

You do realize that you can just an UNLOCKED Iphone 4 from the apple store for $650!!!


Supply and demand my friend

exactly supply and demand, you cant get a iphone4 now because it is realy hard to get. So if you dont want wait, you could pay more. that all!

[ThatsADealBreaker]

Question, anyone with 5 mnths remaining know if there's stacking for <6 months. This is the normal renewing period so I thought there would be no stacking. Right now I only have a voice plan, but my contract expires in 5 months. With the IP4 I'll be getting a data plan, will that have a separate end date?

[samasimo]

just got off the phone, wanted to upgrade my plan, and i've got about 5 months left on my current contract. i've been a fido customer for 5 years.

200min daytime+nights (@7)+weekends unlimited
fido to fido unlimited
vm/2500txt/caller display
25$
+
6gb
30$

i'll get an iphone 32g with my fido bucks too.

i think it's a pretty good deal, unless somebody can say otherwise. :)

otherwise ;)

200 min + Unlimited E/WE @7 + 1000 F2F = $20
CID+VM+2500txt = $10.

So you are basically getting $5 credits and unlimited F2F instead of 1000 which is almost the same for me.

If you extended your contract with 3years (which seems to be), its a cold deal for me. You need at least $10-15 credits since you have data too.

However, this is a good deal without a new contract.

[gaofun]

just got off the phone, wanted to upgrade my plan, and i've got about 5 months left on my current contract. i've been a fido customer for 5 years.

200min daytime+nights (@7)+weekends unlimited
fido to fido unlimited
vm/2500txt/caller display
25$
+
6gb
30$

i'll get an iphone 32g with my fido bucks too.

i think it's a pretty good deal, unless somebody can convince me otherwise. :)

Did you ask if your plan is going to be stacked? I.e. 3 years + 5 months when you only get 3 years worth of credits.

[fuquyo]

just got off the phone, wanted to upgrade my plan, and i've got about 5 months left on my current contract. i've been a fido customer for 5 years.

200min daytime+nights (@7)+weekends unlimited
fido to fido unlimited
vm/2500txt/caller display
25$
+
6gb
30$

i'll get an iphone 32g with my fido bucks too.

i think it's a pretty good deal, unless somebody can convince me otherwise. :)

thats a cold deal for me..check out mine with similar features.

$25 -$10 credit for the life of the contract
200min, Unlimited after 7PM
Unlimited Weekends
Unlimited F2F
Call ID, Voicemail
2500 text
6GB $30 data-$10 credit for the life of the contract
Total=$35

[kamranhsiddiqi]

thats a cold deal for me..check out mine with similar features.

$25 -$10 credit for the life of the contract
200min, Unlimited after 7PM
Unlimited Weekends
Unlimited F2F
Call ID, Voicemail
2500 text
6GB $30 data-$10 credit for the life of the contract
Total=$35

great plan! whatd u say to get the $10 data credit?

[kamranhsiddiqi]

Edit: Called. She only offered 10$ off 30$ 6 GB and 5$ off 25$ 500mb.
Declined.
I prefer my 10$ flex data.

Again, how did you guys (cuz look like more than 1) had 20$ off 30$ 6gb? She said it's impossible 6gb for 10$ (which for me makes sense too)! --> that'S just better than flex data!

i think the $20 off the $30 6gb is actually a combination of a $10 generic credit and a $10 data credit. previously i thought the data credit was only $5 but looks like its now as high as $10.

[zcheng]

if you can get the flex data plan, go for it. i just changed my $30/6G to $10 flex data plan since my monthly data usage is barely reach 200m.

here is my current plan:

200 day time minutes
unlimited evening and weekend call starts at 5pm
call id
flex data plan

in total $24.5 per month and i am not eligible to upgrade my iphone 3g to 4 since my monthly payment is less than $25. i am going to add a message package to my plan as well.

[bogi093]

Just called and the rep said iPhone 4 needs 500mb of data and that the flex plan doesnt apply on upgrades and the 150mb plan is only on other smartphones.

I think its best to wait it out a bit more.

[cb4_allstar]

Hey, fellow RFDers i just called and managed to get this...what do you guys think? The CSR said that it would be $47.50...So its basically the $17.50 plan plus voicemail, call display, 2500 sms, 25 picture messages and 6 GB of data for $30

-200 anytime minutes
-unlimited calling after 5pm
-2500 SMS messages
-25 Video and Picture Messages
-6 GB data
-Call Display and Voicemail
-NO SAF

[kamranhsiddiqi]

Just called and the rep said iPhone 4 needs 500mb of data and that the flex plan doesnt apply on upgrades and the 150mb plan is only on other smartphones.

I think its best to wait it out a bit more.

thats bs. the fido website states that you need a data add-on... doesnt say anything about having a minimum of 500 mb. i would have given that rep a piece of my mind.

[L4cky]

i think the $20 off the $30 6gb is actually a combination of a $10 generic credit and a $10 data credit. previously i thought the data credit was only $5 but looks like its now as high as $10.

i see thanks!

[L4cky]

thats a cold deal for me..check out mine with similar features.

$25 -$10 credit for the life of the contract
200min, Unlimited after 7PM
Unlimited Weekends
Unlimited F2F
Call ID, Voicemail
2500 text
6GB $30 data-$10 credit for the life of the contract
Total=$35

hi how did u manage to get a 10$ credit ou of ur 25$ plan? that's like 15$ lol did u negociate with data apart?

[zyn123]

I wonder what is lowest monthly plan did you guys get for the iphone 4?
$32.5?

[toothpicvic]

thanks for the input, gang, i'll call them back in a bit and see if i can knock it down some more.

[mofoman69us]

myself and my girl friend had Iphone 3G without data 2 years ago, we didn't pay extra $50 either to get it. CR ddidn't know what he was talking about :)

Damn, you got lucky. Whatever the $50 was still worth it.

So I just spoke to a CR Supervisor and she said it is possible, but you have to pay 200 extra...

[hytam]

Unlimited Voice
Unlimited Text
Value Pack (Caller ID, Voice Mail, Who Called)
6GB Data
for $75

Can it go lower? :confused:

[toothpicvic]

i just got off the phone again, and they gave me another 5$ off, so it comes to 50$ plus tax, which i'm pretty happy with.

thanks y'all!

[emjhay]

hi,
just wanted to know if i can request a CAP to my flex plan of 100mb ? i dont to go over my 100mb
is there a way to track your MB usage on the iphone 4 or fido website? im fairly new to the data ad-on.
thanks.

[tungx2]

if you renew at your 22 month on 36 month, you will commit to 14 + 36 month = 50 month........ 4years & 2 month.....


im trying to sell the iphone fido just send me, it will pay for all resiliation fee, i saw some iphone4 at 1000$ on kijiji, mine is a 16gb so i try to sell it for 950, i can deal with retention for the buyer and get him a good iphone plan.

be realistic. i don't think anyone would buy it at $1000.

iphone without contracts and unlocked don't even cost nearly as much. good luck selling it at 950...

$1000 is for the prices that ppl buy at US and decided to sell in Canada, which is pre Canada Iphone 4 lanuch.

[jmezini]

Fido said that they would give a $250 credit if you want to buy an unlocked iphone and not extend contract. Does anyone know what would make someone qualify for this deal? The retention rep said i was eligible but at the time I wasn't looking at paying for this. I know have a friend who wants to buy an iphone in Canada so I was wondering, if I buy an iphone with no contract extension with the 250 credit, will i still be eligble to upgrade my current iphone to an iphone 4g for 159?

[aznangel]

hi,
just wanted to know if i can request a CAP to my flex plan of 100mb ? i dont to go over my 100mb
is there a way to track your MB usage on the iphone 4 or fido website? im fairly new to the data ad-on.
thanks.

i asked the csr about this when i phoned in and they dont seem to be able to cap it at all...
they WILL however send you a usage notification at 75% or 90% (i can't remember which) but this is for 75% or 90% of 1gb (since the flex plan changes, they just send the notification at 1gb which is where the flex pricing stops)

to track your usage, you can do so via the fido website...
i'm using android so there are apps to track your 3g usage but i don't know about the iphone...anybody know any apps that can do this?

[mlaumlau]

how did you manage to get iPhone 4 without a 3 yr add-on to exsiting contract?

iPhone customers who entered a term on or before June 7, 2010 (the day Apple announced iPhone 4 at the Worldwide Developers conference) but who do not qualify for the above offer.

iPhone customers who entered into a Fido Agreement on or before June 7, 2010, but who do not qualify for the above offer are eligible to upgrade to iPhone 4 16 GB at $399 (a $250 discount off the no-term price) or iPhone 4 32GB at $499 (a $250 discount off the no-term price), with a 3-year Agreement and 3-year Data Add-on. You may use your FidoDollars towards the purchase price. Please click here to check your hardware upgrade eligibility and your Fido iPhone Special Discount amount. Full conditions below, see in-store for details.




I was in a similar boat as you, but my current contract was to expires Sept 2013, however, I just got the iphone 4 for $399 and did not have to sign a new contract....just make sure you speak to the right person at fido

[Kursor17]

Called again and spoke to another retention agent. I listed off the Wind $15 plan as leverage.

New Plan - Active Now:
200 min
Unlimited Evenings/Weekends @ 5pm
Unlimited Fido2Fido
Call Display w/ Name, Enhanced VM
2500 Txt Msg
No SAF & 911
$20+Tax No Contract

Old plan was the standard $20 Fido Plan w/ CID ($26+tax). So I got what I wanted so far. Lower voice plan with no contract.

They mentioned I can still get the iPhone 4 once I add the retention Flex Data Plan and agree to 3 yr agreement. Maybe it's the way they work out the add-ons & credits that make someone eligible/ineligible for an iPhone 4? We'll see.


Update: Bad News!
I called back this morning to confirm my retention plan and spoke to the same retention agent as before.

He said he couldn't give me the iPhone with this retention plan. Despite us going through it 2-3 times yesterday. He said I can get any other phone with this plan besides the iPhone and that 'Apple' won't let them sell a plan so low. I reiterated that that wasn't we agreed to yesterday.

Has anyone else who was quoted $30.00 - $40 for a retention plan successfully pick up the iPhone 4 and confirmed their plan? Please PM me.
If not, I may opt to call again to find another agent that's willing to offer the $17.50 plan w/o a contract and wait for the Samsung Galaxy S.

On an aside note which is kind of funny, I received an automated Fido survey 30 minutes later and gave the poorest rating possible. Very dissatisfied :D

[Kasakato]

i asked the csr about this when i phoned in and they dont seem to be able to cap it at all...
they WILL however send you a usage notification at 75% or 90% (i can't remember which) but this is for 75% or 90% of 1gb (since the flex plan changes, they just send the notification at 1gb which is where the flex pricing stops)

to track your usage, you can do so via the fido website...
i'm using android so there are apps to track your 3g usage but i don't know about the iphone...anybody know any apps that can do this?

Rogers and Fido offer "My Account" in the App Store.

[aznangel]

he doesn't need to extend his contract cause it can't be extended anymore,
his current contract is already a 3 year contract, so even if he did a 3 yr add on, nothing would change

contract lengths don't stack, they simply get extended to 3 years max now...

on a seperate note

i'm getting offered

200 minutes anytime/1000 evenings and weekend @ 7pm
unlimited text
1000 long d minutes
CID
flex data plan

$40/month (with $15 life time credit applied) already...

i can upgrade to the iphone4 if i wanted to...but can i somehow get a cheaper plan...?

i was told that $15 credit is the max i can get...

[mofoman69us]

Fido said that they would give a $250 credit if you want to buy an unlocked iphone and not extend contract. Does anyone know what would make someone qualify for this deal? The retention rep said i was eligible but at the time I wasn't looking at paying for this. I know have a friend who wants to buy an iphone in Canada so I was wondering, if I buy an iphone with no contract extension with the 250 credit, will i still be eligble to upgrade my current iphone to an iphone 4g for 159?

This is news to me. I've never heard of this.
Have you been able to call baack to a CR and see if they'll still do it?

[jmezini]

This is news to me. I've never heard of this.
Have you been able to call baack to a CR and see if they'll still do it?

I am going to call tonight because I am going to speak to retentions again to talk about lowering another cell #. The rep told me he put everything on my file tho and he gave me a confirmation number. I didn't ask him this before because I didn't think I would need it but I was wondering if I could get the 250 credit off of 1 iphone and then call back and upgrade my current iphone for 159. Has anyone done this?

[a in yul]

Fido said that they would give a $250 credit if you want to buy an unlocked iphone and not extend contract. Does anyone know what would make someone qualify for this deal? The retention rep said i was eligible but at the time I wasn't looking at paying for this. I know have a friend who wants to buy an iphone in Canada so I was wondering, if I buy an iphone with no contract extension with the 250 credit, will i still be eligble to upgrade my current iphone to an iphone 4g for 159?


This is news to me. I've never heard of this.
Have you been able to call baack to a CR and see if they'll still do it?


I am going to call tonight because I am going to speak to retentions again to talk about lowering another cell #. The rep told me he put everything on my file tho and he gave me a confirmation number. I didn't ask him this before because I didn't think I would need it but I was wondering if I could get the 250 credit off of 1 iphone and then call back and upgrade my current iphone for 159. Has anyone done this?

if u have a line for minimum 2 months and do not qualify for full subsidy fido/rogers offers 250$ off without renewing your contract.

no stacking on fido either.

[ThatsADealBreaker]

he doesn't need to extend his contract cause it can't be extended anymore,
his current contract is already a 3 year contract, so even if he did a 3 yr add on, nothing would change

contract lengths don't stack, they simply get extended to 3 years max now...

on a seperate note

i'm getting offered

200 minutes anytime/1000 evenings and weekend @ 7pm
unlimited text
1000 long d minutes
CID
flex data plan

$40/month (with $15 life time credit applied) already...

i can upgrade to the iphone4 if i wanted to...but can i somehow get a cheaper plan...?

i was told that $15 credit is the max i can get...

So no stacking now? :( So much confusion.

[eonibm]

CityFido Unlimited Plan (grandfathered) $45
- $10 MSF
6GB of data + tethering (grandfathered) $30
- $10 data credit
Value Pack (CID, VM, 2500txt) $10
- value pack credit
+ $0.75 911 fee

Total: $55.75 + tax

What is an 'MSF'? Another word for credit?

Does this $10 Value pack include Visual VM, Call Waiting/Conferencing/Forwarding (with a limit on Forwarding?)? And does it include any picture messaging?

I tried to get similar deal from retentions, but instead they took off my old $15 iPhone VM Value Pack and $6.95 SAF and gave me:

$10 - Visual VM Value Pack with Call Waiting/Conferencing/Forward (with 1,000 max mins of forwarding under my old City Fido Plan)
$5 - 2,500 test messages (SMS)
$5 - 100 picture/video messages (MMS)
+ my existing charges of
$45 - old grandfathered unlimited City Fido voice
$30 - 6 GB Data
$0.75 - 911 Fee

= $95.75

But then they credited me $10+$10+$5 = $25, but said it was just a general credit and not applied to anything specifically.

= $70.75 + HST

So I am really wondering if the $10 iPhone Value Pack you got includes:

1. Visual VM and not just VM;
2. Any picture/video messages not just text messages;
3. How many, if any, Call Forwarding minutes are included; and
4. If it includes Call Waiting & Call Conferencing?

Maybe the fact I wanted Visual VM screwed things up so they had to combine the plans differently? If I apply the 2 x $10 credits to the City Fido and the 6GB data then I am getting that $5 credit against the $20 that my Visual VM, CID/CW/CF/CC/2,500 SMS/100 MMS is costing me.

Any comments appreciated on this plan. I'd love to save another $15/mos! (but already agreed to this retention plan for the remainder of my 24 month iPhone contract).

[aznangel]

So no stacking now? :( So much confusion.

Just means your max contract length at any time is 3 years
so if you have two years left on your contract and you renew for 3 years
you get on a 3 year contract
Not a 2+3 year contract

or at least that's what i got from the CSR but it might have changed recently...?
this was just a month ago when i was asking about contracts...

[jmezini]

if u have a line for minimum 2 months and do not qualify for full subsidy fido/rogers offers 250$ off without renewing your contract.

no stacking on fido either.

I have been on my plan for the last 22 months. They said I can get 250 credit and not renew contract (because i kept saying i didn't want to renew for another year). However, I am eligible for a full subsidy off the iphone 4. I can get that for 159 with a 3 yr contract.

What im confused about is, if i order an iphone with the 250 credit, will i still be eligible to buy another iphone for 159?

[nightdealer]

ok so is it impossible to get the ip4 now? how long do we have to wait???

[mofoman69us]

ok so is it impossible to get the ip4 now? how long do we have to wait???

Not impossible, BUT VERY VERY HARD.

Stocks are trickly in, so the best bet is to camp out at an Apple Store every day in the afternoon. That's my plan for tomorrow. And that was the plan for many today and Eaton Centre, and ppl are now slowly getting their phones.
Keyword: slowly.

[eonibm]

Do these $10 Enhanced VM, CID, 2,500 text plans include and picture/video messaging? Also, does only retentions know about this plan as the regular Fido CSR checked everywhere and said no such plan exists for $10 and that there is only a $15 Enhanced VM package that has CID, 2,500 texts and $1,000 picture/video messages.

[ukhan]

Just got my iphone, but there was no microsim in the package! What gives?

[trevorb]

Just got my iphone, but there was no microsim in the package! What gives?

You need to go buy one specific for your carrier if its unlocked. Or I think if its locked then you can pick one up specific to your carrier at a B&M store or stand

[ukhan]

You need to go buy one specific for your carrier if its unlocked. Or I think if its locked then you can pick one up specific to your carrier at a B&M store or stand

I ordered it directly from Fido and they shipped it to me. I just got the package now. Phone is there, but there is no microsim card. This is a locked iphone 4 from fido.

[thirstyears]

I'm only going to be using email, minimal web browsing, and some apps. I'm thinking either go with flex data, or 500mb?
Input from anyone?Most iphone users use less than 500MB even with lots of surfing... its when you are streaming lots of music/video or doing VIOP where you're likely to go over that.
500MB is $25 - $5 credit = $20
Flex data will cost you $20 for 500MB, and less if you use less.
Go with the flex data plan.

[darkprince]

Fido said that they would give a $250 credit if you want to buy an unlocked iphone and not extend contract. Does anyone know what would make someone qualify for this deal? The retention rep said i was eligible but at the time I wasn't looking at paying for this. I know have a friend who wants to buy an iphone in Canada so I was wondering, if I buy an iphone with no contract extension with the 250 credit, will i still be eligble to upgrade my current iphone to an iphone 4g for 159?


I ordered it directly from Fido and they shipped it to me. I just got the package now. Phone is there, but there is no microsim card. This is a locked iphone 4 from fido.

check the packaging or maybe its already in the sim tray. =P

[ukhan]

check the packaging or maybe its already in the sim tray. =P


Nope its not there.

[cyclopes]

Just got offered similar to what a few others have in this thread:

200 daytime minutes
Unlimited Evenings & Weekends
Unlimited Incoming
Fido to Fido
Voice Mail; Caller ID; 2500 texts
Flex Data Plan (100mb included)
$35 + tax

Sound reasonable?

The plan might be the easy part - finding an iPhone, not so much.

I intending on asking again when I call back but can someone confirm the flex data tiers?

[gaofun]

Nope its not there.

Cut up your old SIM to fit :D

[Kasakato]

So I am really wondering if the $10 iPhone Value Pack you got includes:

1. Visual VM and not just VM;
2. Any picture/video messages not just text messages;
3. How many, if any, Call Forwarding minutes are included; and
4. If it includes Call Waiting & Call Conferencing?

Maybe the fact I wanted Visual VM screwed things up so they had to combine the plans differently? If I apply the 2 x $10 credits to the City Fido and the 6GB data then I am getting that $5 credit against the $20 that my Visual VM, CID/CW/CF/CC/2,500 SMS/100 MMS is costing me.

Any comments appreciated on this plan. I'd love to save another $15/mos! (but already agreed to this retention plan for the remainder of my 24 month iPhone contract).

The iPhone VP includes VVM, WC, and CiD. There is no MMS (pic/vid messaging; use email), or call forwarding. Both call waiting and 3-way calling are included by default.

[razzy911]

Just got offered similar to what a few others have in this thread:

200 daytime minutes
Unlimited Evenings & Weekends
Unlimited Incoming
Fido to Fido
Voice Mail; Caller ID; 2500 texts
Flex Data Plan (100mb included)
$35 + tax

Sound reasonable?

The plan might be the easy part - finding an iPhone, not so much.

I intending on asking again when I call back but can someone confirm the flex data tiers?

It's pretty good considering I got the same minus unlimited incoming which is pretty great.

I was also offered a 3gs with a 3yr contract at the same time. I am debating on taking it, fearing that when the 4g finally restocks in a couple of weeks/months they won't want to give it to me with this retention plan.

[landon_22]

Thanks for the response. That is what I was thinking of going. The 6GB plan seems like overkill for me. I will post what I am able to negotiate.



Most iphone users use less than 500MB even with lots of surfing... its when you are streaming lots of music/video or doing VIOP where you're likely to go over that.
500MB is $25 - $5 credit = $20
Flex data will cost you $20 for 500MB, and less if you use less.
Go with the flex data plan.

[thirstyears]

Does this $10 Value pack include Visual VM, Call Waiting/Conferencing/Forwarding (with a limit on Forwarding?)? And does it include any picture messaging?-Call Forwarding is not included in any of the VPs. It is a $3 option for 2500 min.


Do these $10 Enhanced VM, CID, 2,500 text plans include and picture/video messaging? Also, does only retentions know about this plan as the regular Fido CSR checked everywhere and said no such plan exists for $10 and that there is only a $15 Enhanced VM package that has CID, 2,500 texts and $1,000 picture/video messages.
-There are no MMS in the $10 VP; MMS are included in the retail $15 VP.
-Regular CSRs do not have access to information on retention plans and options, thus cannot offer or quote any retention plans. You have to speak with retentions.
-See the link in my signature for a list of the common retention plans and options


Also, does anyone know how the flex data works / what you are charged after 100mb?
-See the link in my signature on retention plans and options, it is explained there

[Mac10]

If I am going to be getting an smartphone, should I renegotiate my contract with Fido now to get data or wait until I actually have the phone in my possession?

[tmoneybags]

Been with Fido for almost 3 years, about 1 year off contract.

Got offered this deal with 3 year contract for iPhone 4:

-200 daytime
-unlimited ev/wk starting at 5
-unlimited incoming
-caller id/voice mail/2500 text
-6gb data
-no SAF

= $50.50 +HST

Not as good as others on here but I was looking to pay around $50/month.

I don't know if I'm comfortable buying the iPhone at a Fido store/kiosk, renewing my existing plan for 3 years, adding a data plan and then calling back to have them activate the above plan. Is that how it works? I'm not very trusting.

[Tyop]

I've seen some people post about a credit offered by Retentions towards a ECF for Data. How would I go about asking for one?

[danyo]

Called again and spoke to another retention agent. I listed off the Wind $15 plan as leverage.

New Plan - Active Now:
200 min
Unlimited Evenings/Weekends @ 5pm
Unlimited Fido2Fido
Call Display w/ Name, Enhanced VM
2500 Txt Msg
No SAF & 911
$20+Tax No Contract

Old plan was the standard $20 Fido Plan w/ CID ($26+tax). So I got what I wanted so far. Lower voice plan with no contract.

They mentioned I can still get the iPhone 4 once I add the retention Flex Data Plan and agree to 3 yr agreement. Maybe it's the way they work out the add-ons & credits that make someone eligible/ineligible for an iPhone 4? We'll see.

You got $17.50 worth of credits on that.
F2F = $10, $0 after credit
2500txt/CID/VM = $10, $2.50 after credit
200min/e.w@5 = $17.50

Max credits you can get is what the value of your voice plan is, so you maxed out.
How do you always negotiate such great plans? Haha, I'd take that!

[danyo]

Been with Fido for almost 3 years, about 1 year off contract.

Got offered this deal with 3 year contract for iPhone 4:

-200 daytime
-unlimited ev/wk starting at 5
-unlimited incoming
-caller id/voice mail/2500 text
-6gb data
-no SAF

= $50.50 +HST

Not as good as others on here but I was looking to pay around $50/month.

I don't know if I'm comfortable buying the iPhone at a Fido store/kiosk, renewing my existing plan for 3 years, adding a data plan and then calling back to have them activate the above plan. Is that how it works? I'm not very trusting.

If you don't need that unlimited incoming, you can ask to get it removed and your plan will be $40.50. That's what I did!

[thirstyears]

If I am going to be getting an smartphone, should I renegotiate my contract with Fido now to get data or wait until I actually have the phone in my possession?-I'd suggest now. Once you get an iphone you lose leverage as you've already agreed to be with Fido for the next 3 years.
-Negotiate the voice plan, THEN talk about an iphone and a retention data plan to go with it.
-See the link in my signature for strategies on negotiating a good retention plan.

[thirstyears]

If you don't need that unlimited incoming, you can ask to get it removed and your plan will be $40.50. That's what I did!-Be careful! Removing an option may also remove a credit! Ask and make sure if you remove the unlimited incoming option, that the $10 credit will still be applied to the VP. Some CSRs may do it some may not.

[Asimo]

I got this thru retention

250mins Day Time
Unlimited weekend/evening at 5pm - 8am
2500 Txt
Unlimited Fido 2 Fido
Unlimited Incoming
vw/dis/id
6gb data
no saf

$45 + tax

or
200mins Day Time
Unlimited weekend/evening at 5pm - 8am
2500 Txt
Unlimited Fido 2 Fido
vw/dis/id
6gb data
no saf

$37.5

[dapper_remy]

I got this thru retention

250mins Day Time
Unlimited weekend/evening at 5pm - 8am
2500 Txt
Unlimited Fido 2 Fido
Unlimited Incoming
vw/dis/id
6gb data
no saf

$45 + tax

my god I want this plan

[L4cky]

I got this thru retention

250mins Day Time
Unlimited weekend/evening at 5pm - 8am
2500 Txt
Unlimited Fido 2 Fido
Unlimited Incoming
vw/dis/id
6gb data
no saf

$45 + tax

or
200mins Day Time
Unlimited weekend/evening at 5pm - 8am
2500 Txt
Unlimited Fido 2 Fido
vw/dis/id
6gb data
no saf

$37.5

What did you say? How did you manage to get 20$ credit, especially the one with 10$ off voice plan?

[thirstyears]

Thats so stupid... because when I signed up the rep told me I could use it on any phone... If I'm not mistaken thats false advertising/misrepresentation of information.-A regular data plan will not work with a Blackberry; you must have a BB data plan, as all network data is routed through (and compressed by) BB's servers.
-Your choices are the $15 50MB retention plan, $25 500MB (retail), or $30 1GB (retail) plans.

[dominazn]

Hey,

Has anyone had any luck dealing with retentions with about a year left on their contract? Just wondering what to expect before I call.

Thanks

[Kursor17]

I had them apply it immediately since it's contract free. In all honesty, thirstyears has the best plan for the money from his sig. The first offer I got the other day was the agent BSing me and renegged when I called the next day to confirm. He tried to get me to sign a 3 year agreement.

I didn't notice the 35 min LD option until now. Too much to read in this thread. Seems more useful to me than the F2F, seeings how I always get dinged $2-3 per month on incoming LD. I don't mean to be greedy, but how often can you renegotiate the plan?


You got $17.50 worth of credits on that.
F2F = $10, $0 after credit
2500txt/CID/VM = $10, $2.50 after credit
200min/e.w@5 = $17.50

Max credits you can get is what the value of your voice plan is, so you maxed out.
How do you always negotiate such great plans? Haha, I'd take that!

[thirstyears]

Uh oh...my brother just informed me that the 150mb option for $15 is for the Iphone...I am getting a Blackberry...can someone please confirm that the agent didn't mess up? Or did???
-Fido MUST know you are using a BB, as you need a RIM account set up to have data usage with a BB.
-The retention $15 data plan for a BB is 50MB (BB's servers compress data, so its equivalent to 150MB on other smartphones)

[Kasakato]

-Fido MUST know you are using a BB, as you need a RIM account set up to have data usage with a BB.
-The retention $15 data plan for a BB is 50MB (BB's servers compress data, so its equivalent to 150MB on other smartphones)
Also to note, there are two flavours of the new 6GB data plan. The first is the "data" version you can use for the iPhone, mobile stick, etc. There is also the BlackBerry version which includes data plus BIS access. The BB plan works with the iPhone, including tethering. There is no reason to NOT have the 6GB data plan.

[leek43]

Hmm...ok thanks guys. She offered me the standard 15$ for 50 mb or 25$ for 500 mb but I asked for something in between which is why she offered the 15 fopr 150 mb after some searching. I agree that she must know I was getting a BB since they offered an iphone and I declined! I guess I'll wait for my bill to see what it says...don't really want to call in on like a daily basis!

[Samevolution]

can a new Fido customer get an iPhone4 for $17.5 VP+ $10 100M DP?
i phoned fido's customer service today and they said this plan is for old customers.
i'm just wondering if a new customer can also get it.

[maxgohan]

can a new Fido customer get an iPhone4 for $17.5 VP+ $10 100M DP?
i phoned fido's customer service today and they said this plan is for old customers.
i'm just wondering if a new customer can also get it.


nope, sorry you gotta be an existing customer they are trying to retain, hence the "Retention" plans....

[thirstyears]

Hmm...ok thanks guys. She offered me the standard 15$ for 50 mb or 25$ for 500 mb but I asked for something in between which is why she offered the 15 fopr 150 mb after some searching. I agree that she must know I was getting a BB since they offered an iphone and I declined! I guess I'll wait for my bill to see what it says...don't really want to call in on like a daily basis!
-you can check on fido.ca under my account and look under usage. it will list your voice, text, and data usage; and your allotment of each (though it may not display your data until the start of your next billing cycle).
-If your BB is working (has data functionality) then you have a BB data plan.

[danyo]

I got this thru retention

250mins Day Time
Unlimited weekend/evening at 5pm - 8am
2500 Txt
Unlimited Fido 2 Fido
Unlimited Incoming
vw/dis/id
6gb data
no saf

$45 + tax

or
200mins Day Time
Unlimited weekend/evening at 5pm - 8am
2500 Txt
Unlimited Fido 2 Fido
vw/dis/id
6gb data
no saf

$37.5

Wow both of these offers are amazing... why can't I get offers like these?
I think I'd take the first one, I don't know how they managed to spread out the credits for that one, but it's amazing!

The second one...
$17.50 Voice plan
$10 Value pack
$10 F2F
$30 6GB data
= $67.50

So you got $30 credit on the second one? How is that possible? I thought the max credits they could offer you is the equivalent of your voice plan ($17.50 in this case). Wowowow.

I'd take either of these offers instantly! O_____O

[monamimani]

Hey First time I deal with Retention departement.. I talk to two great guys.. When you are kind to them they will do everything to help you!!

Just so you know here is what I had:
100min
Unlimited Incoming
E/W @6
Vm/Caller ID, Who Called
with SAF and 911
about 47$

Now what I got:
200min
E/W @5
Unlimited Incoming
Call Id/ 2500txt / VM
6Gb
no SAF...47,5$
Should have a 3year contract and an Iphone 4

Now the thing is ther is no Iphone4 no were... I am thinking of buying it the fullprice from apple store (the one apple sell are unlock) and then calling them but refusing the contract since I couldn't get the phone from Fido? Do you think it would work? I gues I have to be ready to go somewhere else if they don't agree...

Mani

[trevorb]

Wow both of these offers are amazing... why can't I get offers like these?
I think I'd take the first one, I don't know how they managed to spread out the credits for that one, but it's amazing!

The second one...
$17.50 Voice plan
$10 Value pack
$10 F2F
$30 6GB data
= $67.50

So you got $30 credit on the second one? How is that possible? I thought the max credits they could offer you is the equivalent of your voice plan ($17.50 in this case). Wowowow.

I'd take either of these offers instantly! O_____O

Feature credits and data credits do not count towards the voice plan credit + MSF credit = voice plan cost scenario.

Example, its easy to see how that was broken up.

17.50 VP
10.00 Value Pack (-10$ credit MSF)
10.00 F2F (-10$ feature credit F2F)
30.00 6GB data (-10$ data credit)
=
37.5+GRRF

[danyo]

Feature credits and data credits do not count towards the voice plan credit + MSF credit = voice plan cost scenario.

Example, its easy to see how that was broken up.

17.50 VP
10.00 Value Pack (-10$ credit MSF)
10.00 F2F (-10$ feature credit F2F)
30.00 6GB data (-10$ data credit)
=
37.5+GRRF

I was under the impression that the total credits on the account should not exceed the price of the base voice plan, regardless of where the credits come in. Maybe I've been fed some BS? :(

[Spamate]

i've called in twice and both reps told me that the 3 years are stacked ontop of the end of the contract. i told them time and time again that i know people who signed new contracts and did not get them stacked (this is actually true). they wouldn't budge.

who actually got a rep that gave them 3 years from today? is there a policy written somewhere we can refer to?

[trevorb]

I was looking that up today. I read somewhere on HOFO that if you have 14 months or less on your contract it will stack otherwise it won't if you're between 24-14 months left?

[Spamate]

that doesn't make any sense. so if u signed a contract later than me u get an even shorter contract than i do?? if that's true it wouldn't be fair at all.

i have 13 months left btw.

[guestt18]

so i called back today to get the 6g data plan...he said that ppl who say who have that plan are liein or might have it for awhile..its not possible..loll

[jmezini]

I have 14 months left on my contract and they want to stack it.

On another note, I negotiated a new price for my fathers phone. The new plan is:

45 Class City Fido Plan (Unlimited Incoming, Unlimited Outgoing) - 10 Credit
10 Value Pack (Call Display, VM, 2500 txt) - 10 Credit
.75 Emergency 911
No SAF

Total = 35.75 + tax

This plan used to be 65 + tax


I am going to do the same thing with my new iphone when I get it except im going to add 6 gig of data for $30 - 10 credit = 55.75 + tax

[keljai]

can someone please explain how l go to store and pick up iphone/renew contract? They said soemthing about me contacting them after to make retention changes, BUT lm thinking if l sign a contract with what ever l signed in store, arn't they not obligated to change the terms for me?

[Kasakato]

can someone please explain how l go to store and pick up iphone/renew contract? They said soemthing about me contacting them after to make retention changes, BUT lm thinking if l sign a contract with what ever l signed in store, arn't they not obligated to change the terms for me?

You sign to be with Fido for 3 years, not to a particular plan.

[keljai]

You sign to be with Fido for 3 years, not to a particular plan.

so l hypotehtically, l walk in, say l want your 30$ for 6g + 25$ base plan. Resign contract. call fido to make changes?

also, does that mean l'm no longer bounded by the $45 voice+data rule even though my retention plan=32 with data

[thirstyears]

This is from HowardForums, (where Fido CSRs often answer questions posted):

"This is the current deal at Fido:
-If you still within you regular Fido Agreement Renewal (6 Months for those under a 24 Months or 14 Months for users under the 36 Months) You eligible to get a Fido Agreement Discount for the iPhone 4. So the Fido Agreement Credit is $490, in this case, YOUR FIDO AGREEMENT WILL RESTART 1 DAY AFTER YOUR CURRENT ONE...
-The Fido Subscribers who renew their Fido Agreement between 2009 & June 7 2010...You eligible to get a $250.00 credit on your next invoice after you pay the iPhone 4 at full price ($649/$749)...YOUR FIDO AGREEMENT WILL RESTART THE SAME DAY YOU PURCHASE THE iPHONE 4...
-In both cases= Your Data Fido Agreement WILL RESTART THE SAME DAY YOU ORDER THE PHONE. Also you may use your FidoDollars...
-So to Recap= The Retail Price is $649 for the 16GB & $749 for the 32GB (Apple iPhone 4)
-You are inside your Fido Agreement Renewal Period= Fido Agreement Credit and you Restart your Agreement after your current one is over.
-You are outside your Fido Agreement Renewal Period, however you didn't renew your Fido Agreement after June 7 2010= You eligible to get a $250 credit on your second invoice after paying the full price for your iPhone 4. Your Fido Agreement will restart the same day you order the phone, simply because you pay more for the iPhone 4...obviously...
-If you just renew your Fido Agreement (After June 7 2010)...well...you pay full price but you may use your Fidodollars...
****Once again...if you don't take a Data Option with a Data Fido Agreement you not allowed to use your Fidodollars****
Fritz Z24..."

Summary:
If you got $250 subsidy then NO stacking
If you got $490 subsidy then STACKING

[Kasakato]

so l hypotehtically, l walk in, say l want your 30$ for 6g + 25$ base plan. Resign contract. call fido to make changes?

also, does that mean l'm no longer bounded by the $45 voice+data rule even though my retention plan=32 with data

Thats correct and exactly what I did. There is no $45 rule I am aware of, as long as when you sign your voice plan is $25+, you are ok.

It is a better idea to have a retention plan on file, and confirm with the rep it is valid for the iPhone. This way you can simply call in and have a retentions agent activate it.

[keljai]

25$ voice plan at store or actual retention contract?


Thats correct and exactly what I did. There is no $45 rule I am aware of, as long as when you sign your voice plan is $25+, you are ok.

It is a better idea to have a retention plan on file, and confirm with the rep it is valid for the iPhone. This way you can simply call in and have a retentions agent activate it.

[Kasakato]

25$ voice plan at store or actual retention contract?

Had the $25 in the Apple store, along with the $25 500MB data. After that I called in and asked to activate my retentions plan. A few days later I called in again and changed my retentions plan once again.

[cheapbastrd]

Just a quick thanks to all the contributors to this thread. Finally called retentions today and was offered a pretty good deal. Kept within my budget and got way more than I anticipated.

200min
E/W @5
F2F
Unlimited Incoming
CId/ 2500txt / VVM
6months free long dist
500mb data
no SAF/911
$42.50

Now where the heck to I get an Iphone 4?!! It's like looking for Jimmy Hoffa's head.

[ecsw]

is 6GB plan ok for tethering or is it extra?

[heyhey]

is 6GB plan ok for tethering or is it extra?

Tethering is included for any plans greater than 1gb.

[Wolf11]

Alright, so if you have under 14 months left on your contract they will give you a retention plan? But anything over and they wont? Let me know if i misread sometihng??

Thanks

[moofachuka]

I'd like to know which province you guys are bargaining from because it's kind of relevant.

[thirstyears]

Alright, so if you have under 14 months left on your contract they will give you a retention plan? But anything over and they wont? Let me know if i misread sometihng??
-You can negotiate for a retentions plan anytime... its a matter of convincing Fido that your plan is not competitive.
-The last 6 months of a 24 month, or 14 months of a 36 month agreement is when you qualify for a hardware upgrade with subsidized pricing

[thirstyears]

I'd like to know which province you guys are bargaining from because it's kind of relevant.
look under our name for our location :-)

[Wolf11]

-You can negotiate for a retentions plan anytime... its a matter of convincing Fido that your plan is not competitive.
-The last 6 months of a 24 month, or 14 months of a 36 month agreement is when you qualify for a hardware upgrade with subsidized pricing

Ahh perfect! Thanks alot

[weekend camper]

Just called and worked out:


* 350 anytime, with u/l e/w at 5 with unlimited texting to worldwide from Canada for $35 + $6 for early e/w
* 6gig data for $30
= $71


- $6 credit for early e/w
- $10 credit for voice plan

= so $55+tax for my new 3 year iphone plan as it sits.

Rep said I could add the $10 iphone messaging bundle when I get the phone. Hopefully I can add some credit for that too.




It seems in line with most others?

[fred2028]

My current plan is

200 minutes
5 PM evenings
CID, VM, 2500 texts
100 MB data

$27.50/month (includes $10 credit)

I'm wondering what's the best way to tackle getting the iPhone value pack ($30/month, CID, VM, unlimited SMS MMS, 500 MB) with $5-$10 credit on it (making my total plan $27.50-$32.50)? Each time I tried so far they seem reluctant, citing that the VP itself is already a great deal.

[Kasakato]

Which would you guys go with?

Offer 1
200 minutes
Unlimited Evening and Weekend at 5PM
Unlimited North America SMS
VVM, CiD, WC
1000 CDN LD min
6GB
$52.50

Offer 2
250 minutes
Unlimited Evening and Weekend at 5PM
Unlimited Incoming
Unlimited North America SMS
CiD
100 CDN LD min
6GB
$50.00

As an aside, does anyone know if there is a rule stating the total credits value cannot exceed the base voice plan price?

[NiHaoMa]

Hey i have the same exact plan paying $20 as well, with 7 months left on a current 3 year contract.
Im looking to upgrade to an Iphone 4 by adding a Flex Data plan ($10). So I'm looking at $30+taxes. I wonder if they will give me an Iphone4 at that price. Please update if your deal goes through.

Thanks


Called again and spoke to another retention agent. I listed off the Wind $15 plan as leverage.

New Plan - Active Now:
200 min
Unlimited Evenings/Weekends @ 5pm
Unlimited Fido2Fido
Call Display w/ Name, Enhanced VM
2500 Txt Msg
No SAF & 911
$20+Tax No Contract

Old plan was the standard $20 Fido Plan w/ CID ($26+tax). So I got what I wanted so far. Lower voice plan with no contract.

They mentioned I can still get the iPhone 4 once I add the retention Flex Data Plan and agree to 3 yr agreement. Maybe it's the way they work out the add-ons & credits that make someone eligible/ineligible for an iPhone 4? We'll see.

[thirstyears]

My current plan is

200 minutes
5 PM evenings
CID, VM, 2500 texts
100 MB data

$27.50/month (includes $10 credit)

I'm wondering what's the best way to tackle getting the iPhone value pack ($30/month, CID, VM, unlimited SMS MMS, 500 MB) with $5-$10 credit on it (making my total plan $27.50-$32.50)? Each time I tried so far they seem reluctant, citing that the VP itself is already a great deal.What you want is not likely to happen...
It does not make sense for Fido to give you a whole lot more features for the same price as your current retention plan (which is already a good deal). That would mean they would be giving you 400MB data ($10), VVM ($5), and unlimited MMS ($???) for free.
$37.50 might be a more realistic price expectation.

[mark_98]

so i got a good deal from bell, since i have internet and home phone with them, and told fido customer service rep what they offered me, and he transferred me to retentions.

the girl i talked to was really nice and i was just polite, which i think helped

im doing two plans with them and this is what they offered me

First phone
$25+tax

200 day time mins
1000 evening and weekend after 7
unlimited incoming
call display and voicemail

2nd phone aka iphone4
$57.50+tax

200 daytime min
unlimited evening and weekend after 5
unlimited incoming
2500 texts
1000 picture messages
6 gigs of data
call display and voicemail



what do you guys think of this? i think its pretty good and im gonna call tomorrow and confirm it

[ThatsADealBreaker]

My current plan is

200 minutes
5 PM evenings
CID, VM, 2500 texts
100 MB data

$27.50/month (includes $10 credit)


That's what I have except with 150MB (Non Flex) data. I plan on using it for the IP4. If you want the iPhone VP the cheapest I've been offered is 40.25, but that was with a 7$ which only lasted 1 yr (although i probably could have neged for 3 years if I needed to-not interested in a 40$+ plan atm though).

[thirstyears]

im doing two plans...

what do you guys think of this? i think its pretty good and im gonna call tomorrow and confirm itThis is the breakdown of your plans:

First phone: $25
25$: 200 day time mins, 1000 evening and weekend after 7, unlimited incoming, call display
7$ voicemail
credit $7

2nd phone aka iphone4: $57.50+tax
17.50$ 200 daytime min, unlimited evening and weekend after 5
10$ unlimited incoming
15$ 2500 texts, 1000 picture messages, call display and visual voicemail
30$ 6 gigs of data
total $72.50 - 57.50 = 15 credits

Either plan on their own isnt bad. It would be nice to see atleast another $5 credit off one of those plans as you do have 2 lines with them and are locking in for 3 years (on the iphone line anyway).
If they say its not possible to apply additional credits to the 2nd line as is, ask if they could give you a $10 credit on the 1st line ($22) and $17 credit on the second line ($55.50); OR on the 2nd line: change the $17.50 plan with $10 unlimited incoming add-on for the $25 plan, ask for E+W to start at 5 (for free), AND an additional $5 credit so the total on that plan is $50 (or even $55 if they aren't being generous with the credits).

[fred2028]

That's what I have except with 150MB (Non Flex) data. I plan on using it for the IP4. If you want the iPhone VP the cheapest I've been offered is 40.25, but that was with a 7$ which only lasted 1 yr (although i probably could have neged for 3 years if I needed to-not interested in a 40$+ plan atm though).

How did you talk them into givingyku another $5 credit?

[cwsm]

Feature credits and data credits do not count towards the voice plan credit + MSF credit = voice plan cost scenario.

Example, its easy to see how that was broken up.

17.50 VP
10.00 Value Pack (-10$ credit MSF)
10.00 F2F (-10$ feature credit F2F)
30.00 6GB data (-10$ data credit)
=
37.5+GRRF
I wish I had this plan too! Do you think you could negotiate for me, Trevorb?

[karohe]

The best plan I have ever negotiated :D

- 200 mins + 50 min (or early evenings)
- Unlimited Eve and Weekends starting at 7 pm
- Unlimited Incoming
- Unlimited Fido 2 Fido (Canada wide)
- Expanded Network
- Enhanced Voice Messaging
- Call Display/ Name Display
- 2500 Text Messages
- 6 GB Data
- No SAF

+ $25 Credits

Total = $47.00+tax

[leek43]

-you can check on fido.ca under my account and look under usage. it will list your voice, text, and data usage; and your allotment of each (though it may not display your data until the start of your next billing cycle).
-If your BB is working (has data functionality) then you have a BB data plan.

I don't have the phone yet (it's in the mail) but I did check the data and it says that changes were made during the billing cycle so nothing can be displayed...lol. I also noticed that they messed up the stacking of the last 6 months of my contract (end Nov 2010) now the new one is from Nov 2011-2014 so I guess I'll have to call in anyway. Thanks so much for the quick replies!

[fred2028]

What you want is not likely to happen...
It does not make sense for Fido to give you a whole lot more features for the same price as your current retention plan (which is already a good deal). That would mean they would be giving you 400MB data ($10), VVM ($5), and unlimited MMS ($???) for free.
$37.50 might be a more realistic price expectation.

Thing is though $37.50 is basically $10 credit (same as what I have now) on my entire plan ... I'm looking to get more credit since a lot of people have > $10 of credits ...

[silverlining0123]

Hello RFD fellows,

I am new to this site. Just want to share, I called Fido to let them know not to renew my agreement as it was up for renewal soon. They gave me retention plan as follows for 2 years agreement:

1) No hardware upgrade (If i want then it will be for full price)
2) Value package - Name Display, Call Display and Voice mail
3) 2500 Text Message in Canada
4) Unlimited Local Minutes in Toronto (Local Calling Area). If i go outside Toronto then it will be long distance 0.35/minute - incoming outgoing

1st year will be $38 + Tax and 2nd year will be $43 + Tax

Is it worth? Any suggestions?

[e90fanatic]

Hey i have the same exact plan paying $20 as well, with 7 months left on a current 3 year contract.
Im looking to upgrade to an Iphone 4 by adding a Flex Data plan ($10). So I'm looking at $30+taxes. I wonder if they will give me an Iphone4 at that price. Please update if your deal goes through.

Thanks

guaranteed you wont get ip4 with that plan/price

[keljai]

how come?


guaranteed you wont get ip4 with that plan/price

[fred2028]

guaranteed you wont get ip4 with that plan/price

Not sure how relevant this is, but I just re-signed to make my contract 3 years and my plan is $27.50 + HST including a $10 flex data plan and I got the phone at discount.

[e90fanatic]

Not sure how relevant this is, but I just re-signed to make my contract 3 years and my plan is $27.50 + HST including a $10 flex data plan and I got the phone at discount.

then its good that you were lucky enough to get through their policy. People were not able to get the ip4 when you get less than $25 voice plan, 500 mb..and all sorts fo other requirements. But doesn't matter, i went with the 6gb plan anyways. gl

[cheapbastrd]

Does anyone know if I can buy the IP4 at an Apple store using my Fido dollars at the subsidized price. thanks in advance for the help.

[karohe]

Does anyone know if I can buy the IP4 at an Apple store using my Fido dollars at the subsidized price. thanks in advance for the help.

Yes, only if you find an iPhone 4 in apple store
Good luck

[Metninja]

Got my Iphone4 in the mail today after talking with retentions friday, that was fast!

[fred2028]

Got my Iphone4 in the mail today after talking with retentions friday, that was fast!

Got mine yesterday.

[fred2028]

then its good that you were lucky enough to get through their policy. People were not able to get the ip4 when you get less than $25 voice plan, 500 mb..and all sorts fo other requirements. But doesn't matter, i went with the 6gb plan anyways. gl

I was on a contract for 1.5 years beforehand.

[fuquyo]

Got mine yesterday.

hmm i am still waiting on mine. My contract was processed on friday july 30th..i got an email on saturday about the hardware order. I am still waiting for an email that will give me the tracking number. Did you guys receive a tracking number couple of days before you received the ip4.

[e90fanatic]

hmm i am still waiting on mine. My contract was processed on friday july 30th..i got an email on saturday about the hardware order. I am still waiting for an email that will give me the tracking number. Did you guys receive a tracking number couple of days before you received the ip4.

i didn't get email to confirm the order nor any tracking number. I called retentions again yesterday (YES I GOT MY 5PM BACK! refer to my previous posts), and they said they saw the ip4 ordered but said its still processing and due by august 12th. do you think they ran out of stock but didnt tell me?

[jchan1985]

this is what I was offered on a recent call...
Will be calling in again to hopefully order an iPhone 4!
on month to month... signing a 3yr contract

250 daytime
unlimited incoming
unlimited eve/weekend 5pm
CID, VM
2500 txt
1000 long distance (canada)
6GB data
$72.50

$15 credit

$57.50 + taxes ($65)

any good?

[fuquyo]

i didn't get email to confirm the order nor any tracking number. I called retentions again yesterday (YES I GOT MY 5PM BACK! refer to my previous posts), and they said they saw the ip4 ordered but said its still processing and due by august 12th. do you think they ran out of stock but didnt tell me?

I don't think so. If your order is still processing that would mean they did have the iphones in stock when you negotiated your contract. They told me something about it being shipped by Aug 12 but companies usually do that (give 2 weeks of time frame just to be on the safe side). As people are starting to receive their orders in about 2 days time (considering the weekend & holiday) since the launch of iPhone, i am guessing mine will be coming today or tomorrow (fingers crossed)

[e90fanatic]

I don't think so. If your order is still processing that would mean they did have the iphones in stock when you negotiated your contract. They told me something about it being shipped by Aug 12 but companies usually do that (give 2 weeks of time frame just to be on the safe side). As people are starting to receive their orders in about 2 days time (considering the weekend & holiday) since the launch of iPhone, i am guessing mine will be coming today or tomorrow (fingers crossed)

me too man. ill post it when i receive it. Have you received any tracking or shipping info?

[bunga]

When I called on Friday around noon, the rep told me they were out of iphones, but I should get mine within about three business days, or at the absolute latest August 12. I got an e-mail that mine was shipped yesterday, so I'm expecting a delivery notice when I get home today.


I don't think so. If your order is still processing that would mean they did have the iphones in stock when you negotiated your contract. They told me something about it being shipped by Aug 12 but companies usually do that (give 2 weeks of time frame just to be on the safe side). As people are starting to receive their orders in about 2 days time (considering the weekend & holiday) since the launch of iPhone, i am guessing mine will be coming today or tomorrow (fingers crossed)

[razzy911]

Yes, only if you find an iPhone 4 in apple store
Good luck

It would have been nice if we could have done the same using the apple online store !

[laffer10]

Been with fido since 2001 and was currently left with 4 months of 36 with Couples plan with 3 Krzr phones with no data and 300 daytime minutes(bonus +300 minutes for 600 total shared), unlimited incoming, unlimited calls and texts between the three phones, VM/CID on one line and unlimited texts on another line. July's bill was $130 taxes included (typical bill with no extra usage fees). Had $176 fido dollars.

Called retention and used fido dollars to get one Iphone 3GS (did not want the Iphone 4 at the $159) for no charge, another Iphone 3GS for the difference and then got a blackberry curve 8520 for $50. After 2 months account will be credited for 150 total fido dollars. Signed up for another 3 years and for $42.50+ hst=$47.60*3=$142.80 total. For EACH line got 200 daytime minutes, early 5 pm weeknights to 8 am, unlimited weekends, unlimited text and picture mms to any canadian number, VM and CID, fido to fido to rogers all over canada and 500 MB data. So for about 4 dollars per line more I have newer to me smartphones and data. How did I do?

[nightdealer]

should we get the iphone 4 now, or wait til after sept 30 for a maybe new version?

[e90fanatic]

should we get the iphone 4 now, or wait til after sept 30 for a maybe new version?

i doubt there'll be a new version though there may be a clear coat on the attenna bars

[lemailme]

Been with fido since 2001 and was currently left with 4 months of 36 with Couples plan with 3 Krzr phones with no data and 300 daytime minutes(bonus +300 minutes for 600 total shared), unlimited incoming, unlimited calls and texts between the three phones, VM/CID on one line and unlimited texts on another line. July's bill was $130 taxes included (typical bill with no extra usage fees). Had $176 fido dollars.

Called retention and used fido dollars to get one Iphone 3GS (did not want the Iphone 4 at the $159) for no charge, another Iphone 3GS for the difference and then got a blackberry curve 8520 for $50. After 2 months account will be credited for 150 total fido dollars. Signed up for another 3 years and for $42.50+ hst=$47.60*3=$142.80 total. For EACH line got 200 daytime minutes, early 5 pm weeknights to 8 am, unlimited weekends, unlimited text and picture mms to any canadian number, VM and CID, fido to fido to rogers all over canada and 500 MB data. So for about 4 dollars per line more I have newer to me smartphones and data. How did I do?

are u looking for someone to reaffirm you? ;)

[laffer10]

are u looking for someone to reaffirm you? ;)

Definitely looking for affirmation, hoping I did good and did not get screwed. Had an offer from Bell for something similar to switch over but it was going to cost $165 + hst. Did not get a good offer from Telus, did not approach Rogers. What got me thinking about switching was that all the other providers have much more selection of hardware while Fido is limited to Iphones and only a couple of Blackberrys. When I took what Fido was offering, it caught me off guard and I really hope I didn't jump the gun.

[tallshorty111]

I called retentions twice and both times they said they can't take orders on the iphone because it is out of stock and they do not have a backorder system. How are you guys able to backorder your iphone with retentions?

[e90fanatic]

I called retentions twice and both times they said they can't take orders on the iphone because it is out of stock and they do not have a backorder system. How are you guys able to backorder your iphone with retentions?

who said they backordered?

[FTO]

How are people getting iphone 4 shipped to them?

Both times I called, they told me they will jot down the plan they are offering to me in the system if I want it, and I would have to go to the stores myself to (check if there is stock and) get the iphone 4.

[mrwinky]

So is it hit and miss about ordering an iphone from Fido retentions? I spoke with them on Friday and got them to redo my contracts, but was thinking of calling back in and telling them I was considering about ordering an Iphone 4. I live outside of calgary, and I really dont want to keep calling fido in hopes they restock. I would just rather get one shipped to me. My question I have is on this contract stacking, I got the 3gs on release date, so Im able to get the $399 price on the iphone 4, my current contract expires in 2012, now if I get the 4 through fido will my contract expire 2013 or 2015?

Thanks Winky

[e90fanatic]

So is it hit and miss about ordering an iphone from Fido retentions? I spoke with them on Friday and got them to redo my contracts, but was thinking of calling back in and telling them I was considering about ordering an Iphone 4. I live outside of calgary, and I really dont want to keep calling fido in hopes they restock. I would just rather get one shipped to me. My question I have is on this contract stacking, I got the 3gs on release date, so Im able to get the $399 price on the iphone 4, my current contract expires in 2012, now if I get the 4 through fido will my contract expire 2013 or 2015?

Thanks Winky

i would assume to be ON TOP of your existing contract and thus you have about 5 years to go.

[ThatsADealBreaker]

Your contract won't stack unless you are within the normal upgrade period (Paying 159/259). Also it's 25$+/mnth with data+voice to get an iPhone 4.

[nightdealer]

Your contract won't stack unless you are within the normal upgrade period (Paying 159/259). Also it's 25$+/mnth with data+voice to get an iPhone 4.

both data and voice for only 25$?

[louchuck]

It's really hit and miss with the retentions people. I did my homework here on the forums and I was looking for the $17.50 Voiceplan + $10 value pack +$15 150mb Data with $15 credit for a total of $27.50 as several other people have been able to get recently and I was met with such opposition that I had to hang up the call (not to sound bigoted but the rep was French as I'm from Montreal and she made the claim "I'm not going to put my job on the line to give you an offer like that show me the bill or give me the persons phone number who got that discount so I can see why they would get it" she was pretty poor in terms of customer relations).

In terms of pure negotation skills I think I suck because I may have spilled all the beans on the table by saying "I want this plan for this price". It may be better to play dumb and allow them to talk you into a cheaper plan.

Anyone have any tips on an actual script? I don't know if anyone else reads this website: http://www.iwillteachyoutoberich.com/blog/tip-13-negotiate-your-car-insurance/# but he has some good advice on talking your bills down. I tried to follow some of it but I guess I didn't do a good job.

[Truemana]

It's really hit and miss with the retentions people. I did my homework here on the forums and I was looking for the $17.50 Voiceplan + $10 value pack +$15 150mb Data with $15 credit for a total of $27.50 as several other people have been able to get recently and I was met with such opposition that I had to hang up the call (not to sound bigoted but the rep was French as I'm from Montreal and she made the claim "I'm not going to put my job on the line to give you an offer like that show me the bill or give me the persons phone number who got that discount so I can see why they would get it" she was pretty poor in terms of customer relations).

In terms of pure negotation skills I think I suck because I may have spilled all the beans on the table by saying "I want this plan for this price". It may be better to play dumb and allow them to talk you into a cheaper plan.

Anyone have any tips on an actual script? I don't know if anyone else reads this website: http://www.iwillteachyoutoberich.com/blog/tip-13-negotiate-your-car-insurance/# but he has some good advice on talking your bills down. I tried to follow some of it but I guess I didn't do a good job.

I did the play dumb a bit. I said I was browsing at other providers, but wanted to see what Fido had to offer first. I knew all the available plans and options, but gave them a ballpark of minutes/data/sms/LD min I needed, that I knew would put them to offer me what's been shown on this forum, ie "I need 200 to 500 min of LD", and of course he only has 1000 min LD for $10. Same with data, I said 250mb would suffice. Offered 500mb. Play the ignorant, but informed customer. You don't know the specifics, but you know what is realistic and what price they can offer. Don't demand prices. Describe your interests in a plan, and see what price they come up with and if that plan actually gives what you want. Then talk price if it matters.

[emjhay]

Your contract won't stack unless you are within the normal upgrade period (Paying 159/259). Also it's 25$+/mnth with data+voice to get an iPhone 4.

is this true? I am @ the normal upgrade period like he said but my contract got stack to 4yrs. Can anyone confirm this?

[mrwinky]

Ok so I've got a question about retentions now, I called friday and was offered the unlimited voice calls, Ive now seen that it only applies to the city fido zones (something to do with after may 26th or what not) They set me up on this plan knowing full well I live in high river outside of calgary, and this zone does not extend to my house. The change goes into effect on Aug 19th (billing cycle) my question is, do I wait this out and then call them up and say WTF. Will they/can they change this to the no restriction zones? Or am I boned? I was pretty excited to get it, now im questioning it lol.


Thanks Winky

[e90fanatic]

it's like jeopardy. they have the answer but you must provide the question for the answer.

[e90fanatic]

Ok so I've got a question about retentions now, I called friday and was offered the unlimited voice calls, Ive now seen that it only applies to the city fido zones (something to do with after may 26th or what not) They set me up on this plan knowing full well I live in high river outside of calgary, and this zone does not extend to my house. The change goes into effect on Aug 19th (billing cycle) my question is, do I wait this out and then call them up and say WTF. Will they/can they change this to the no restriction zones? Or am I boned? I was pretty excited to get it, now im questioning it lol.


Thanks Winky

i dont get it. you know the problem and you know who to contact. whats holding you back?????

[zyn123]

I just called them.
that is what I got from them:
17.5 voice plan
10 data
10 vp
- 7 credit for three years.
in total for 30.5.
Iphone 16G for 159, I can use fido dollar to buy it.
Is it a good plan?

[mrwinky]

Cause I was wondering if it makes more sense to wait for it to take effect and then *****, or see if they can change it now?

[bunga]

is this true? I am @ the normal upgrade period like he said but my contract got stack to 4yrs. Can anyone confirm this?

I think we're in the same boat, had a year left in my contract and it got stacked to four years. Apparently this is Fido's standard policy. They might be able to change it, but you'll have to fight them tooth and nail to do it.

[fuquyo]

me too man. ill post it when i receive it. Have you received any tracking or shipping info?

alright i was able to get a tracking number not through an email but chatting with a rep on live chat from fido.ca..People who had their orders done last friday should try that as its easier, and faster.

The status on ups.com is that they just received the billing information and the order was shipped yesterday so i am guessing it will be arriving today or tomorrow.

[thirstyears]

Summary:
If you got $250 subsidy then NO stacking (new 3 year contract starts now)
If you got $490 subsidy then STACKING (new 3 year VOICE contract begins when current one ends)
In either case, you begin a 3 year data contract NOW

[thirstyears]

is this true? I am @ the normal upgrade period like he said but my contract got stack to 4yrs. Can anyone confirm this?
YES your contracts stack BECAUSE you are in the normal upgrade period AND you got a full subsidy. Get it now? :-)
I know the way it was quoted earlier was confusing (I miss understood when i 1st read that post, but yes he stated it correctly)

[nightdealer]

if my contract ends on say August 20. Can i sign up for a new contract for September 1st? What would i be paying between Aug 21 to Aug 31?

[thirstyears]

Cause I was wondering if it makes more sense to wait for it to take effect and then *****, or see if they can change it now?
-I'd play dumb! They never should have offered you that plan, as you are not in one of the 8 cities that qualify!
-If you point it out now they will surely take that plan away.
-If you raise a stink when you get your bill, they might make an exception and give you the pre may non-zoned plan :-)
- worst case senario is they take the plan away and credit you all the out of zone fees ...and give you a different plan that you would have gotten if you'd told them now :-)

[e90fanatic]

-I'd play dumb! They never should have offered you that plan, as you are not in one of the 8 cities that qualify!
-If you point it out now they will surely take that plan away.
-If you raise a stink when you get your bill, they might make an exception and give you the pre may non-zoned plan :-)
- worst case senario is they take the plan away and credit you all the out of zone fees ...and give you a different plan that you would have gotten if you'd told them now :-)

not unless they charge you the out of zone fees regardless. that'll screw you too. might be better off to let them know now before any surprises. it's a gamble and whether you are willing to place your bets

[Jay Hova]

Do I have to commit to a data TERM with the iPhone4? There is a note on my account saying that I am eligible for Retentions Flex Data ($10/100MB, etc). If I agree to adding data, and extended my contract (I get $250 credit, and I am in month 13/36)...must I agree to a 3yr data term.
I'd buy the i4, flip it and then keep the money. I wouldn't mind keeping my plan, I have the $17.50 + $10 VP - $5 (CREDIT).

[emjhay]

Ok so I've got a question about retentions now, I called friday and was offered the unlimited voice calls, Ive now seen that it only applies to the city fido zones (something to do with after may 26th or what not) They set me up on this plan knowing full well I live in high river outside of calgary, and this zone does not extend to my house. The change goes into effect on Aug 19th (billing cycle) my question is, do I wait this out and then call them up and say WTF. Will they/can they change this to the no restriction zones? Or am I boned? I was pretty excited to get it, now im questioning it lol.


Thanks Winky

call them know and let them know you where not inform that you are not cover by fido zone. ask them if you can get a similar plan that includes your area or same pricepoint. i dont think they can take out the restriction.

[emjhay]

Do I have to commit to a data TERM with the iPhone4? There is a note on my account saying that I am eligible for Retentions Flex Data ($10/100MB, etc). If I agree to adding data, and extended my contract (I get $250 credit, and I am in month 13/36)...must I agree to a 3yr data term.
I'd buy the i4, flip it and then keep the money. I wouldn't mind keeping my plan, I have the $17.50 + $10 VP - $5 (CREDIT).

you have to get a data to get the iphone4 @ discounted price. you can ask for a 5$ credit for your data.

[brockster]

Got an email confirming the iPhone 4 from Fido on Friday afternoon, no tracking #, online chat rep said it had not shipped.

5 mins ago delivered to me at my work.

Happy but weird...

[e90fanatic]

Got an email confirming the iPhone 4 from Fido on Friday afternoon, no tracking #, online chat rep said it had not shipped.

5 mins ago delivered to me at my work.

Happy but weird...

crazy. did you order in the morning? I still haven't gotten anything and the online rep said its not shipped either

[brockster]

crazy. did you order in the morning? I still haven't gotten anything and the online rep said its not shipped either

Yep, I ordered Friday morning around 10:00am...

[zyn123]

Summary:
If you got $250 subsidy then NO stacking (new 3 year contract starts now)
If you got $490 subsidy then STACKING (new 3 year VOICE contract begins when current one ends)
In either case, you begin a 3 year data contract NOW

This means you can cancel your data plan after 3 years without paying any punitive fee. Fair enough.

[emjhay]

Got an email confirming the iPhone 4 from Fido on Friday afternoon, no tracking #, online chat rep said it had not shipped.

5 mins ago delivered to me at my work.

Happy but weird...

same here, i called today to ask if my phone was shipped and the CS said there is no record being shipped. It still label as processing. After 5mins from talking to the CS i got a knock on the door and BOOM! iphone 4.

fyi i order the phone on the 30th.

[Chasem]

Glad to see the Iphones are being shipped out.

Fido still won't take back orders, stores are not allowed to take waitlists. :mad:

I called a few stores and get different responses from each one on when more Iphone 4s will be in store. Some say at the end of the month, some say in a day or two and to keep calling back.

[e90fanatic]

same here, i called today to ask if my phone was shipped and the CS said there is no record being shipped. It still label as processing. After 5mins from talking to the CS i got a knock on the door and BOOM! iphone 4.

fyi i order the phone on the 30th.

what time did you order? I ordered at 2pm. Maybe I missed the cut off?

[fred2028]

My retentions rep said that the total value of credits cannot exceed the basic monthly plan you have? So $17.50 plan can only have $17.50 of credits ... And apparently it already has $7 worth of credits already for early evenings? Is that true?

[eonibm]

-Call Forwarding is not included in any of the VPs. It is a $3 option for 2500 min.

I renegotiated my plan yesterday and when I asked if the $10 retention VM/CID/2,500 text plan including call forwarding they told me it is a part of my grandfathered City Fido unlimited Toronto zone voice plan. They said I have 1,000 forwarding minutes under that plan and that that plan also has Call Waiting & Conferencing and told me CF, CW & CC are not part of any voice mail plan.

[thirstyears]

My retentions rep said that the total value of credits cannot exceed the basic monthly plan you have? So $17.50 plan can only have $17.50 of credits ... And apparently it already has $7 worth of credits already for early evenings? Is that true?
Yes. The $17.50 plan is billed on your statement in a quirky way...
The plan itself says $17.50 for 200 day with unlimited evenings and weekends at 5, then there is a charge for $7 for early evenings and then a $7 credit. As i said quirky.

[fred2028]

Yes. The $17.50 plan is billed on your statement in a quirky way...
The plan itself says $17.50 for 200 day with unlimited evenings and weekends at 5, then there is a charge for $7 for early evenings and then a $7 credit. As i said quirky.

So basically I'm out of luck for any more credits lol? Because I have a $10 credit also? How do people on here get like multiple credits ($10, $7, etc.) on this plan on top of this?

[eonibm]

The iPhone VP includes VVM, WC, and CiD. There is no MMS (pic/vid messaging; use email), or call forwarding. Both call waiting and 3-way calling are included by default.

Fido retention told me there are these VP's you can add to your iPhone:

1. $10 - VM/CID/2,500 SMS (retention)
2. $10 - VVM/CID/WC
3. $15 -VM/CID/WC/2,500 SMS/1,000 MMS
4. $5 - 2,500 SMS
5. $5 - 100 MMS

They appear to discount all of these by an equal credit if you really negotiate. I ended with grandfathered CityFido -Toronto (includes CW/CC/1,000 CF mins)/6GB across Canada with tethering/VM/CID/2,500 SMS for $55.75 + HST under contract for 2 more years. Great deal and I love that 5% of my pre-tax invoice is credited as Fido Dollars.

[Neil4Speed]

I have had a bit of hard time getting an answer to my question.

I want to run a Blackberry 9700 on Fido, just to surf around a little when I am bored, BBM, nothing intensive. If I got the 100m/$10 flex, would I be able to do this or do I need the blackberry specific plan?

This might be a dumb question, as in my head, I always thought Data was data.

Thanks in advance!

[saliday]

I love the plan I'm on, but I had to fight hard to get it...

200 weekday minutes.
Unlimited Evenings starting at 5pm
Unlimited Weekends
Unlimited Incoming calls.
No Service Access Fee

$17.50

[thirstyears]

I renegotiated my plan yesterday and when I asked if the $10 retention VM/CID/2,500 text plan including call forwarding they told me it is a part of my grandfathered City Fido unlimited Toronto zone voice plan. They said I have 1,000 forwarding minutes under that plan and that that plan also has Call Waiting & Conferencing and told me CF, CW & CC are not part of any voice mail plan.
That is correct. Call Waiting and Conference Calling are part of all VOICE plans (they eat up your minutes twice as fast, thus the incentive to give them for free).
Call Forwarding is NOT included with any current voice plans (yours is granfathered with your CityFido, not the VM plan), and is a $3 add-on, OR pay per use.

[fred2028]

That is correct. Call Waiting and Conference Calling are part of all VOICE plans (they eat up your minutes twice as fast, thus the incentive to give them for free).
Call Forwarding is NOT included with any current voice plans (yours is granfathered with your CityFido, not the VM plan), and is a $3 add-on, OR pay per use.

So basically I'm out of luck for any more credits lol? Because I have a $10 credit also? How do people on here get like multiple credits ($10, $7, etc.) on this plan on top of this?

[thirstyears]

I have had a bit of hard time getting an answer to my question.
I want to run a Blackberry 9700 on Fido, just to surf around a little when I am bored, BBM, nothing intensive. If I got the 100m/$10 flex, would I be able to do this or do I need the blackberry specific plan?
This might be a dumb question, as in my head, I always thought Data was data.
Thanks in advance!
Blackberries require a RIM account to send data through BB's servers, thus you NEED a Blackberry data plan. A BB will not have any data functionality with a standard data plan. Also BB encripts and compresses your data so you use about a third of data than other smartphones.
With a BB data plan you can swap your SIM card into any other smartphone and it will work. You cannot swap a sim card from an iphone/smartphone and have a BB work with data (phone functions only).
You cannot use the Flex data plan with a BB, your cheapest option is $15 for 50MB, and you MIGHT be able to get a $5 credit for data. I see lots of people getting $5 credit off the $15 smartphone data plan, but i dont remember seeing anyone getting it off the BB plan. (Thats not to say you can't.)

[wingnuts]

I received a retention plan yesterday that hasn't been mentioned yet here, nor on the link that lists the common retention plans. I needed something with long distance since I'm on the road a lot.


40$ retention plan - 700 min's - unltd eve and w/e @7pm
with unltd F2F2R (local)
$10 (-$10CR) - Call display, vmail, 2500texts
30$ - 6 GB data
10$( - 5$ CR) - 1000 Long distance minutes in Canada

Total - $75 plus txes, but no service charge, no activation fee

I may have been able to do better, but it's pretty close to unlimited everything for me. I haven't seen anything with as may minutes here, so I was surprised when I was offered this.

[ThatsADealBreaker]

both data and voice for only 25$?

Sorry, I should have been more clear. That is the minimum (according to thirtyyears's post) that you could pay for data and voice on a smart phone. However, I haven't actually heard of anyone who got a plan for 25$ with voice+data. Most are between 30-60 when dealing with customer relations. Someone else said it was 25$ voice plan was the minimum, but I don't think this is correct since I'm pending a 17.50$ voice plan with a 15$ data add on (32.50$) and they said I could get an iPhone 4.

[loynut]

what time did you order? I ordered at 2pm. Maybe I missed the cut off?

I ordered my iPhone at 8am on the 30th and didn't get a confirmation email until yesterday :confused:. No sign of it being shipped so hopefully I won't have to wait too long!

[Neil4Speed]

Blackberries require a RIM account to send data through BB's servers, thus you NEED a Blackberry data plan. A BB will not have any data functionality with a standard data plan. Also BB encripts and compresses your data so you use about a third of data than other smartphones.
With a BB data plan you can swap your SIM card into any other smartphone and it will work. You cannot swap a sim card from an iphone/smartphone and have a BB work with data (phone functions only).
You cannot use the Flex data plan with a BB, your cheapest option is $15 for 50MB, and you MIGHT be able to get a $5 credit for data. I see lots of people getting $5 credit off the $15 smartphone data plan, but i dont remember seeing anyone getting it off the BB plan. (Thats not to say you can't.)

Thanks Thirstyyears for the detailed response, you answered all my questions. :D

I am going to try my best to get the same plan you have except substitute Flex for BB.. I wonder if I will have any luck with that. I have looked at the links you have kindly written up so I have some ammunition as well. I have been with Fido coming up on 10 years here, so hopefully that provides some clout. I will keep the forum posted on what happens.

Just wondering, in your case, was your plan something you negotiated over a long period of time or got on a single try?

[jayj71]

HI all,
I am a new user here and my contract has ended in June.
I am just wondering how do I call FIdo for the retention plan?
Currently, I am paying $47 after tax only for 100mins Day, unlimited fido-to-do, CID, and Unlimited text to fido customer.
How do I call them for a better plan and get the iphone4?
Thanks

[silverbird114]

both data and voice for only 25$?

i got it for my girlfriend, it took 7 reps and only 3 help me to get this, other gave me crap.

No activation Fee ( New customer )
25$(200min, E&W unl. 19h, F2F, VM, 2500Texts)
7$(CID) - 7$ Credit
10$(Flex data) - 10$ Flex credit.
12 month unlimited local call. ( 2 x 6 month )
0,40$ 911

At this moment all credit are over 12 month because there is no engagement.



it is a 25.40$ iphone ready plan :) ( 28,63tx-in )


my next move on this account would be to get 5$ more credit on the data, to get the 150mb for free.
on all data plan, 150mb with 15$ credit is the better choice if you use 640Mo or less.

and with the 150mb, it is 0,03$/Mo so 5$=160Mb. ( 15$ + 5$ = 20$ = 150Mo + 160Mo = 310Mo )

I will try to get a 2yr contract without phone, with those term ( 22$ credit: 15$ credit on data, 7$ over CID )
so for 0$ she would have 150MB, for 5$ 310Mb, 10$ 470mb ect... and she will realy paid for what she use...

if we see that she dont use over 100mb, i will do nothing, otherwise i will try to get the 150mb for free.

[Jay Hova]

Any suggestions? Right now:

200 DT, UL EW @ 5PM, 2500TXT, CallerID/VM all for $22.50
I have a note for $10/100MB flex, do you think I can argue this:
I will accept $15/50MB (on a Blackberry) so long as I can get a $5 credit as I want to pay the same price for the $10/100MB flex?

Do you think they will agree? And ways to approach this.

LOL, I think people who know the "system" well should offer to take personal information and call in on behalf of others and negotiate deals.

I have done that for somebody here ;)

[teaoh]

I just got off the phone with retentions and I was offered:

$17.50 plan
200 Daytime
Unlimited Evenings + Weekends 5pm-8am
+
$10 -Value Pack (Voice Mail, CID, WhoCalled, 2500 Cdn SMS)
+
$10 Flex data plan

For $35/month. So basically I was offered a $2 credit off of the $17.50 plan. Can I do better?

[trunkstt]

I just got off the phone with retentions and I was offered:

$17.50 plan
200 Daytime
Unlimited Evenings + Weekends 5pm-8am
+
$10 -Value Pack (Voice Mail, CID, WhoCalled, 2500 Cdn SMS)
+
$10 Flex data plan

For $35/month. So basically I was offered a $2 credit off of the $17.50 plan. Can I do better?

did you sign a contract?? if you did im pretty sure you can get the value pack credited and bring it down to 27.50. And it depends how long you were with them.

[Jay Hova]

I just got off the phone with retentions and I was offered:

$17.50 plan
200 Daytime
Unlimited Evenings + Weekends 5pm-8am
+
$10 -Value Pack (Voice Mail, CID, WhoCalled, 2500 Cdn SMS)
+
$10 Flex data plan

For $35/month. So basically I was offered a $2 credit off of the $17.50 plan. Can I do better?

BS and say that Wind offers me free callerID and see how it goes...that was my bargaining chip.

[driven]

1. Negotiate a new contract first before changing names.

2. After you have changed names, your father's history will be erased from that account/number and it starts from scratch, and you have to build up a history w/ them now, but you get to keep the FIDO CREDITS. (Personal experiences: Father had this number back in 1999 I took over in 2002. It shows that I been w/ them from 8 years when really its been 12 years.)

Thank you for the advice

I was able to get the following plan after calling Fido today.

200min
unlimited evening + weekend after 5pm
unlimited f2f
unlimited incoming
cid, vm, 2500txt
expanded network
for $25

and would have to add the $30 data plan for an iphone separately (if it can be found in stock at a Fido/Apple store)

[G4L]

just called fido:

2500 text
unlimited incoming
cid
f2f
unlimited evenings and weekends
200 daytime
==25 bucks

[fiva]

Called Fido..

Had $35:
200 min
Unlimited weekend/evening at 5pm
2500 SMS
Caller ID, VM
Fido 2 Fido
Flex Data
Signed for 3 yrs for iphone 4

Now $35.50:
200 min
Unlimited weekend/evening at 5pm
Unlimited SMS & MMS
Caller ID, VM, Who Called
500 mb
Signed for 3 yrs for iphone 4

Not too bad...lost fido 2 fido, but gained more data and unlimited SMS/MMS (although 2500 SMS was basically unlimited to me)

[thirstyears]

Thanks Thirstyyears for the detailed response, you answered all my questions. :D

I am going to try my best to get the same plan you have except substitute Flex for BB.. I wonder if I will have any luck with that. I have looked at the links you have kindly written up so I have some ammunition as well. I have been with Fido coming up on 10 years here, so hopefully that provides some clout. I will keep the forum posted on what happens.

Just wondering, in your case, was your plan something you negotiated over a long period of time or got on a single try?
-I negotiated my plan with 2 calls over 6 weeks... once in April, when my previous plan expired; and again in June when Wind began operations in Vancouver (which was my major bargaining chip)
-On both calls I told them I was waiting for the new iPhone.

more details are here: http://forums.redflagdeals.com/10956727-post7257/

Good luck!

[Maximus_]

Just negotiated a plan with Fido, I was previously on month to month on a dumb phone

Before:
200 min daytime
Unlimited wk/ev @7pm
CID+VM+125txt+who called
1000 LD mins
SAF/911
total: 51.61+tax

Now: (Iphone4 3 yr contract)
200 mins daytime @ $17.50
unlimited wk/ev @5PM
iphone VP: VVM+CID+whocalled+100 free txt @ $10 - $10 credit
1000 LD mins @ $10 - $5 credit
6 GB data @ $30 - 5 credit
3 month unlimited local calling
$100 goodwill credit on first bill
Total: 47.50+tax
Also using fido dollars($100) towards the 16GB iphone4

How does this sound? please feedback

[thirstyears]

i got it for my girlfriend, it took 7 reps and only 3 help me to get this, other gave me crap.

No activation Fee ( New customer )
25$(200min, E&W unl. 19h, F2F, VM, 2500Texts)
7$(CID) - 7$ Credit
10$(Flex data) - 10$ Flex credit.
12 month unlimited local call. ( 2 x 6 month )
0,40$ 911
it is a 25.40$ iphone ready plan
-WOW!
-I think that's very impressive! And very BOLD of you to go after a $15 data credit on a $10 plan! :p
-I'd really like to know how you negotiated for free data!!! And for 12 months of free calling... ESPECIALLY in Montreal where others seem to have had a more difficult time negotiating good deals with the lack of new carriers there. (ie Wind)
-What was YOUR strategy?

[thirstyears]

Any suggestions? Right now:

200 DT, UL EW @ 5PM, 2500TXT, CallerID/VM all for $22.50
I have a note for $10/100MB flex, do you think I can argue this:
I will accept $15/50MB (on a Blackberry) so long as I can get a $5 credit as I want to pay the same price for the $10/100MB flex?
Do you think they will agree? And ways to approach this.

LOL, I think people who know the "system" well should offer to take personal information and call in on behalf of others and negotiate deals.
I have done that for somebody here ;)
-You seem to know the system pretty well... you should be fine. :-)
-You'll not know until you ask! (you may need to ask more than one CSR!) :-)
-You can try using Bell's current palm pre promo which is voice (forget how many min) and 500MB data for $35 as leverage on your BB data pricing... also double check Wind's data pricing for BB (currently still 50% off for 12 months?) (Wind's $150 porting bonus for Fido customers still on?)
-You should have some ammo there :-)
Good luck!

[ecsw]

Just got off with CSR and nothing more was offered to me.

My original plan was basic plan at $17.5

200 min daytime
Unlimited wk/ev @5pm
NO CID/TXT/VM

The best CSR gave me was $10 extra flex data plan making it $27.5. Nothing more, nothing less. :mad:

I mentioned some gets $32.5 with same plan with CID/TXT/WM but CSR told me she can't do it.

I am with Fido from 1998 and that's all I got....

[Tyop]

I got offered this if I were to do a HUP to an iPhone 4.

$17.50 Voice Plan
$30.00 6GB Data Plan
$10.00 Value Pack

I would be paying $37.50+tax. If I wanted to cancel my data or buy it without data it would be $359 for the phone itself on a three year agreement. Not sure if I am going to accept it, I wanted to get a credit towards my data ECF. Is it possible to get something like that?

[thirstyears]

Just got off with CSR and nothing more was offered to me.
My original plan was basic plan at $17.5
200 min daytime, Unlimited wk/ev @5pm
NO CID/TXT/VM

The best CSR gave me was $10 extra flex data plan making it $27.5. Nothing more, nothing less. :mad:
I mentioned some gets $32.5 with same plan with CID/TXT/WM but CSR told me she can't do it.
I am with Fido from 1998 and that's all I got....
-To negotiate a good deal with Fido you must convince Fido your current plan is not competitive compared to another carrier. Just asking them to give you this feature or more credits, without showing them why they ought to, isn't very persuasive.
-Read the posts linked in my signature for strategies on negotiating, then call back again!

[bogi093]

After 8 reps, 7 of which told me my plan is better than anything out there and nothing can be done to reduce the cost...

Current:
200min
Early evenings 5pm, Weekends Unlimited
F2F
2500 text
CID/VM
$25

Now:
200min
Early evenings 5pm, Weekends Unlimited
F2F
2500 text
CID/VM
$23 (Not sure why I got such a weird cost...)

No contract extension.

And still fighting! I need the $17.50 + flex data! or a $5 credit on flex data.

My secret... just be nice.

[ecsw]

-To negotiate a good deal with Fido you must convince Fido your current plan is not competitive compared to another carrier. Just asking them to give you this feature or more credits, without showing them why they ought to, isn't very persuasive.
-Read the posts linked in my signature for strategies on negotiating, then call back again!

But that's the problem. $17.50 from Fido is a great plan that hardly anyone can beat except there's no CID/TXT. >:(

But you are right, I should call back again.

[monamimani]

Hey, I am really wondering if anybody manage to get a retention plan while talking about the iphone4 and a 3yr contract, but in the end buy the unlock one at apple and still manage to get the plan they negociated.

That is my situation I deal with retention for a good plan but they don't have iphone4. I would really like the unlock one. Do you think if I buy it at the apple store, even if I can't use my fido dollars I don't mind, then call then and say I don't want the contract because I didn't found the phone at a fido store?

what do you think Is this possible? Still get a retention while buying the phone at apple?

Thanks

[zyn123]

Hey, I am really wondering if anybody manage to get a retention plan while talking about the iphone4 and a 3yr contract, but in the end buy the unlock one at apple and still manage to get the plan they negociated.

That is my situation I deal with retention for a good plan but they don't have iphone4. I would really like the unlock one. Do you think if I buy it at the apple store, even if I can't use my fido dollars I don't mind, then call then and say I don't want the contract because I didn't found the phone at a fido store?

what do you think Is this possible? Still get a retention while buying the phone at apple?

Thanks

From the csr I called today, he said you can only try your luck to pick up a iphone 4 in fido store. The iphone 4 from apple store is not eligible for the retention plan.

[ThatsADealBreaker]

Hey, I am really wondering if anybody manage to get a retention plan while talking about the iphone4 and a 3yr contract, but in the end buy the unlock one at apple and still manage to get the plan they negociated.

That is my situation I deal with retention for a good plan but they don't have iphone4. I would really like the unlock one. Do you think if I buy it at the apple store, even if I can't use my fido dollars I don't mind, then call then and say I don't want the contract because I didn't found the phone at a fido store?

what do you think Is this possible? Still get a retention while buying the phone at apple?

Thanks

If you don't want a contract, you'll have to neg for a different retention plan. It will likely have less credits since there's no contract, but you could still get a good deal. You can buy locked phones at the apple store too though.

[e90fanatic]

Hey, I am really wondering if anybody manage to get a retention plan while talking about the iphone4 and a 3yr contract, but in the end buy the unlock one at apple and still manage to get the plan they negociated.

That is my situation I deal with retention for a good plan but they don't have iphone4. I would really like the unlock one. Do you think if I buy it at the apple store, even if I can't use my fido dollars I don't mind, then call then and say I don't want the contract because I didn't found the phone at a fido store?

what do you think Is this possible? Still get a retention while buying the phone at apple?

Thanks

even if u get it from apple store, as long as you sign a contract, the phone will be locked on fido at activation. only way to get it unlocked is at full MSRP

[silverlining0123]

Any suggestions for the below plan? What you guys think?


Hello RFD fellows,

I am new to this site. Just want to share, I called Fido to let them know not to renew my agreement as it was up for renewal soon. They gave me retention plan as follows for 2 years agreement:

1) No hardware upgrade (If i want then it will be for full price)
2) Value package - Name Display, Call Display and Voice mail
3) 2500 Text Message in Canada
4) Unlimited Local Minutes in Toronto (Local Calling Area). If i go outside Toronto then it will be long distance 0.35/minute - incoming outgoing

1st year will be $38 + Tax and 2nd year will be $43 + Tax

Is it worth? Any suggestions?

[emjhay]

im still new to the data plan, is Picture message part of the data plan? is it a different addons?

ty

[youngdoc_3]

How are these plans from Retentions?

1. 200 daytime + Eve/Wknds @5pm
Fido to Fido
CID+Vcmail+2500 txt
Extended Network
$150 credit Goodwill
Free brand new sony ericcson naite (goodwill credit)
6 months unlimited calling + texting
---> $10/month !!!! (if i add 35 mins us/can long distance = $15/month)

2. Unlimited Local calling (out/in)
CID + Vcmail + 2500 txt
Extended network
$150 credit Goodwill
Free brand new motorola W388 renew (goodwill credit)
50mb BB data
---> $40/month


I think these are pretty damn good but anyway, can i do better? lol I want the iphone4 or BB torch (heard it may be coming to fido soon after rogers!)

[trevorb]

Called for my girlfriend today before she went to store to HUP for her iphone4 :)
Previous:
150d/t min
Unl. incoming
6pm eve/weekend
Iphone value pack
6gb data

$82



One call and some shmoozing with the rep:

200d/t
5pm evening/weekend
VP (2500tx/CID/VM)
6gb data
1000LD min

40.50


Pretty content with that :)

[Sybersport]

So frustrated - looking for some input

I'm currently paying full price for my iPhone 3G plan (been on this plan for 2 years, contract is up in 11 months):

250 dt, UL incoming, UL w/e 7pm - $35
iPhone Value Pack - VVM, CID, etc., Unlimited text - $15
6GB Data - $30
Unlimited long distance - $20
SAF and 911 - $7.70

Total $107.70 + HST

I called and got retentions, they offered me this:

$17.50 plan (200, UL w/e 5pm)
UL Incoming - $10
1000ld minutes - $5
6GB - $30
iPhone Value Pack - $15
No SAF / 911 fee

Total $77.50+taxes (on a 3 year term, so would be almost 4 years total since they stack)

I mentioned that I had a budget of around $65 (knowing what I have seen on HOFO and on here, this is possible for the plan they offered) but they said "That is IMPOSSIBLE" and there was absolutely nothing they could do for me.

Am I SOL here? If I want to stay with Fido do I need to pay the $77.50? It's frustrating b/c based on what I have seen, I should be getting this for ~$62

Opinions?

[Kasakato]

So frustrated - looking for some input

I'm currently paying full price for my iPhone 3G plan (been on this plan for 2 years, contract is up in 11 months):

250 dt, UL incoming, UL w/e 7pm - $35
iPhone Value Pack - VVM, CID, etc., Unlimited text - $15
6GB Data - $30
Unlimited long distance - $20
SAF and 911 - $7.70

Total $107.70 + HST

I called and got retentions, they offered me this:

$17.50 plan (200, UL w/e 5pm)
UL Incoming - $10
1000ld minutes - $5
6GB - $30
iPhone Value Pack - $15
No SAF / 911 fee

Total $77.50+taxes (on a 3 year term, so would be almost 4 years total since they stack)

I mentioned that I had a budget of around $65 (knowing what I have seen on HOFO and on here, this is possible for the plan they offered) but they said "That is IMPOSSIBLE" and there was absolutely nothing they could do for me.

Am I SOL here? If I want to stay with Fido do I need to pay the $77.50? It's frustrating b/c based on what I have seen, I should be getting this for ~$62

Opinions?
Ask for another $10 off the data, tell them you have been paying retail up until now and are looking for better value.

Are you sure the iPhone VP includes Unlimited SMS?

[L4cky]

hey anyone knows what hours are served by retention departement?

[Kasakato]

hey anyone knows what hours are served by retention departement?

Same as their support dept,
WD: 9-9
WE: 9-6

[Sybersport]

Ask for another $10 off the data, tell them you have been paying retail up until now and are looking for better value.

Are you sure the iPhone VP includes Unlimited SMS?

I'm not sure the iPhone VP includes the SMS, but unlimited is built into the plan somehow

[thirstyears]

im still new to the data plan, is Picture message part of the data plan? is it a different addons?
ty
No, picture and video messages (MMS) are not part of data.
You can buy them as an add-on $5 for 100, or they are included in some Value Packs.
See the post linked in my signature for the various VPs with MMS

[Kasakato]

I'm not sure the iPhone VP includes the SMS, but unlimited is built into the plan somehow

Would you be able to send me an edited (ie phone number blacked out) copy of your invoice page showing the charges? I think you may either have a really interesting plan, or something old. Nevertheless I am interested.

[MegaCreation]

After 8 reps, 7 of which told me my plan is better than anything out there and nothing can be done to reduce the cost...

Current:
200min
Early evenings 5pm, Weekends Unlimited
F2F
2500 text
CID/VM
$25

Now:
200min
Early evenings 5pm, Weekends Unlimited
F2F
2500 text
CID/VM
$23

Let me get this straight, you called 8 times so that you could save $2? :confused: :confused: :confused:

[thirstyears]

I'm not sure the iPhone VP includes the SMS, but unlimited is built into the plan somehow
Go to www.fido.ca/myaccount , log in, go to usage, and click on texts. There it will tell you how many texts are included in your plan and how many you've used.

Also use Wind's plans as leverage while negotiating. Their $35 unlimited province wide plan with unlimited data is only $70. You want them to beat that, as Wind also offers better roaming rates in the states; plus no contract with wind, so you want more of an incentive for signing on for 4 years!

[monamimani]

If you don't want a contract, you'll have to neg for a different retention plan. It will likely have less credits since there's no contract, but you could still get a good deal. You can buy locked phones at the apple store too though.

Thanks all for your answer. The thing is that I am thinking it would give memore leverage. Because if I have a phone and unlock I can go anywhere. I also metntioned it to the rep and the only thing he could say was that it would cost more... He didn't say any thing about the price of the plan. this is making me think it could work! I'll try it and try to post back.

[thirstyears]

Any suggestions for the below plan? What you guys think?
-The unlimited plan is a zoned plan... you are dinged for roaming as well as any applicable long distance charges when outside Toronto. So roaming will be either 35 or 70 cents per minute.
-Wind's $45 plan has everyting in your plan plus free LD (from a Wind zone), and better US roming rates.
-I'd push for more for features at that price (LD or a data plan) and perhaps a hardware upgrade for going on contract as wind requires no contract.

[thirstyears]

How are these plans from Retentions?

1. 200 daytime + Eve/Wknds @5pm
Fido to Fido
CID+Vcmail+2500 txt
Extended Network
$150 credit Goodwill
Free brand new sony ericcson naite (goodwill credit)
6 months unlimited calling + texting
---> $10/month !!!! (if i add 35 mins us/can long distance = $15/month)

2. Unlimited Local calling (out/in)
CID + Vcmail + 2500 txt
Extended network
$150 credit Goodwill
Free brand new motorola W388 renew (goodwill credit)
50mb BB data
---> $40/month


I think these are pretty damn good but anyway, can i do better? lol I want the iphone4 or BB torch (heard it may be coming to fido soon after rogers!)
Pretty UNBELIEVABLE, (especially the 1st one) unless those prices are only while they apply that $150 goodwill credit as smaller monthly credits over a few months. Unless those are win-back offers.

[ipmonty]

what does expanded network means?

[monamimani]

what does expanded network means?

It is when fido got bought by rogers. They merged the two network and fido client got access to the rogers network. Now every client in fido as access to it.

[colourwolf]

I called retention today, never get a retention plan before, Use the Bell's Palm Pre plan as leverage, 13 months left with the contract.

Previous:

$25
100 mins
1000 evenings/weekends 7pm
Unlimited Incoming calls
VM/CID/125 texts in Canada
+911/SAF
+13% HST
$39.48

Offer:

Iphone 4 for $159 w/ 3yrs contract

$27.50
200 mins
unlimited e/w 5pm
VM/CID/Name Disp/ 2500 texts in Canada
$15 150 mb Data
-$5 Credit/mo
+13% HST
$42.38

I asked about the $10-100mb flex data, the representative said the lowest one is $15- 500mb, i didn't bust his bubble since he is nice and polite.

What do you guy think? Do you think I can do better?

[Truemana]

Is retentions now taking iPhone 4 orders on the phone or do we still have to pick up in store and call retentions afterwards? I have a negotiated contract on my account already.

I called on launch day and they said I had to go in store, sign the contract (I'm month to month right now), pay for the phone and call them afterwards once the contract is signed in order to get the iPhone 4.

[Companion_Cube]

Go to www.fido.ca/myaccount , log in, go to usage, and click on texts. There it will tell you how many texts are included in your plan and how many you've used.

Also use Wind's plans as leverage while negotiating. Their $35 unlimited province wide plan with unlimited data is only $70. You want them to beat that, as Wind also offers better roaming rates in the states; plus no contract with wind, so you want more of an incentive for signing on for 4 years!
Data is currenty half off (unlimited for $17.50) and free unlimited texting. Going to use that for leverage when I try to negotiate tomorrow.

Going to try for $17.50 plan (200 d/t minutes, unlimited evenings and weekends from 5), $30 for 6GB data (try for a $5-10 credit) and get VVM, CID, 2500 texts thrown in free. want to get everything I just listed for no more than $45 before HST. I'll post after seeing how it goes.

[colourwolf]

Is retentions now taking iPhone 4 orders on the phone or do we still have to pick up in store and call retentions afterwards? I have a negotiated contract on my account already.



I called this morning and the Representative told me that they don't have any stock, I have to go Apple store or any Fido store to get one, sign whatever plan and call retention again to switch the plan to the negotiated contract.

I'm at Ottawa and I still couldn't find one.:(

[pinkyswear]

I am going to call in for my dad this week. He has only been with Fido for 2 years (as of Sept 2010) and he very rarely uses his phone. All he needs is 200minutes and caller id, no voice mail, text messages, or data necessary. What do you think a reasonable price would be? $25 incl. taxes?

[fred2028]

HI all,
I am a new user here and my contract has ended in June.
I am just wondering how do I call FIdo for the retention plan?
Currently, I am paying $47 after tax only for 100mins Day, unlimited fido-to-do, CID, and Unlimited text to fido customer.
How do I call them for a better plan and get the iphone4?
Thanks

Read the original post.

[fred2028]

I called retention today, never get a retention plan before, Use the Bell's Palm Pre plan as leverage, 13 months left with the contract.

Previous:

$25
100 mins
1000 evenings/weekends 7pm
Unlimited Incoming calls
VM/CID/125 texts in Canada
+911/SAF
+13% HST
$39.48

Offer:

Iphone 4 for $159 w/ 3yrs contract

$27.50
200 mins
unlimited e/w 5pm
VM/CID/Name Disp/ 2500 texts in Canada
$15 500mb Data
-$5 Credit/mo
+13% HST
$42.38

I asked about the $10-100mb flex data, the representative said the lowest one is $15- 500mb, i didn't bust his bubble since he is nice and polite.

What do you guy think? Do you think I can do better?

I thought $20 for 500 MB and $15 for 150 MB? Gosh I wouldn't mind paying $5 more for 400 MB more lol

[bogi093]

Let me get this straight, you called 8 times so that you could save $2? :confused: :confused: :confused:

Well no, my goal was to hardware upgrade, but when a rep says here you go with savings, no extension of contract... you take it.

My mission is not done ;)

[fred2028]

After 8 reps, 7 of which told me my plan is better than anything out there and nothing can be done to reduce the cost...

Current:
200min
Early evenings 5pm, Weekends Unlimited
F2F
2500 text
CID/VM
$25

Now:
200min
Early evenings 5pm, Weekends Unlimited
F2F
2500 text
CID/VM
$23 (Not sure why I got such a weird cost...)

No contract extension.

And still fighting! I need the $17.50 + flex data! or a $5 credit on flex data.

My secret... just be nice.

Is your plan a plan by itself or the $17.50 plan + $10 CID/VM/2500 SMS value pack minus credits? I'm basically aiming for 200 minutes/5 PM evenings or 350 minutes/7 pm evenings + CID, and 2,500 SMS/MMS + at least 250 MB data. Currently I only have 200 min/5 pm + CID/VM/2500 texts and 100 MB data ...

[bogi093]

Is your plan a plan by itself or the $17.50 plan + $10 CID/VM/2500 SMS value pack minus credits? I'm basically aiming for 200 minutes/5 PM evenings or 350 minutes/7 pm evenings + CID, and 2,500 SMS/MMS + at least 250 MB data. Currently I only have 200 min/5 pm + CID/VM/2500 texts and 100 MB data ...

See, I tried to ask the guy and he was said it was a special offer... Can I check this online?

My goal is 17.50 for what I have + flex data, or my current plan with a $5 credit on flex data. (anyone know if credit on flex data is possible?)

[fred2028]

See, I tried to ask the guy and he was said it was a special offer... Can I check this online?

My goal is 17.50 for what I have + flex data, or my current plan with a $5 credit on flex data. (anyone know if credit on flex data is possible?)

$17.50 for what you have would mean $10+ of credits. They can only give $10 credit on a $17.50 plan because they can't give you more credits than your plan itself, and the plan already has $7 of credits on it. So basically, you can't get it down to $17.50 since your CID/VM/2500 texts is already credited for $10, and the $17.50 plan itself has $7 credits on it already. $17 total credits, $0.50 credits available left, and they don't have 50 cent credits. This was confirmed to me by 2 retention reps.

[bogi093]

$17.50 for what you have would mean $10+ of credits. They can only give $10 credit on a $17.50 plan because they can't give you more credits than your plan itself, and the plan already has $7 of credits on it. So basically, you can't get it down to $17.50 since your CID/VM/2500 texts is already credited for $10, and the $17.50 plan itself has $7 credits on it already. $17 total credits, $0.50 credits available left, and they don't have 50 cent credits. This was confirmed to me by 2 retention reps.

Don't you have a 17.50 plan with what I have + flex data?

[fred2028]

Don't you have a 17.50 plan with what I have + flex data?

Here's what I have

$17.50 plan
$10 value pack (CID, VM, 2500 texts)
$10 flex data plan
$10 credit

That makes my plan $27.50. I have $17 total worth of credits ($10 credit + $7 credit by default for that $17.50 plan). Therefore, I can only get $0.50 more credits, and since they don't have 50 cents of credits, I can't get anymore. I've been through this a lot with retention reps since I wanted to get the iPhone value pack ($30) at a discounted price, but I guess not.

[nightdealer]

Will they check if i called them 10 times to negociate in 1 month?

[colourwolf]

I thought $20 for 500 MB and $15 for 150 MB? Gosh I wouldn't mind paying $5 more for 400 MB more lol


Sorry....typo....is $15 for 150mb

[nightdealer]

Here's what I have

$17.50 plan
$10 value pack (CID, VM, 2500 texts)
$10 flex data plan
$10 credit

That makes my plan $27.50. I have $17 total worth of credits ($10 credit + $7 credit by default for that $17.50 plan). Therefore, I can only get $0.50 more credits, and since they don't have 50 cents of credits, I can't get anymore. I've been through this a lot with retention reps since I wanted to get the iPhone value pack ($30) at a discounted price, but I guess not.



So the max they can give is 17$ credit including data?

[bogi093]

Here's what I have

$17.50 plan
$10 value pack (CID, VM, 2500 texts)
$10 flex data plan
$10 credit

That makes my plan $27.50. I have $17 total worth of credits ($10 credit + $7 credit by default for that $17.50 plan). Therefore, I can only get $0.50 more credits, and since they don't have 50 cents of credits, I can't get anymore. I've been through this a lot with retention reps since I wanted to get the iPhone value pack ($30) at a discounted price, but I guess not.

Thats my ideal plan. Right now I think my base plan is $25 (200min, EV/WE, CID, early EV, 2500 sms) then $7 credit on VM. And I'm not sure how it was lowered by just $2...

To fight for your plan should I mention that I used to have a 17.50 base plan?

[bogi093]

Will they check if i called them 10 times to negociate in 1 month?

Some reps check right away. Others just talk and negotiate. I had one rep say "calling 3 times today to our department isn't going to help, your plan is better than anything I can offer"

[nightdealer]

Some reps check right away. Others just talk and negotiate. I had one rep say "calling 3 times today to our department isn't going to help, your plan is better than anything I can offer"

What was the plan they offered?

[nightdealer]

My voice contract ends Aug. 2010.
My data contract ends Sept 2012.

If i call in to cancel my voice plan, how much penalty ($$) do i have to pay for early termination of the data contract?

Btw, anyone heard of the new law, that you can cancel ur contract with paying a maximum of 50$?

[cookedDeals]

Data is currenty half off (unlimited for $17.50) and free unlimited texting. Going to use that for leverage when I try to negotiate tomorrow.

Going to try for $17.50 plan (200 d/t minutes, unlimited evenings and weekends from 5), $30 for 6GB data (try for a $5-10 credit) and get VVM, CID, 2500 texts thrown in free. want to get everything I just listed for no more than $45 before HST. I'll post after seeing how it goes.

I'm looking forward to seeing what you manage to get!

I have the $17.50 plan, with $15 VVM Value Pack and $30 for 6GB. They offered a $10 credit on the data, so my bill comes to $52.50 before HST. I'm pretty happy with that, but I'm curious to see if you can do better!

[fred2028]

So the max they can give is 17$ credit including data?
On the $17.50 plan, yes. On a $35 plan max is $35 credits. The credits cannot exceed the base plan.

Thats my ideal plan. Right now I think my base plan is $25 (200min, EV/WE, CID, early EV, 2500 sms) then $7 credit on VM. And I'm not sure how it was lowered by just $2...

To fight for your plan should I mention that I used to have a 17.50 base plan?
What I did was saying I paid too much, WIND is having good deals, all I need was

200 minutes
Unlimited evenings/weekends
CID, VM, texting.

They gave me $17.50 + $10 value pack. Then I called a week later and saying that I have an iPhone so I need data. Asked for data and asked for a credit since I will be taking a contract. Gave $10 credit. For you, I'd say "my friend told me about a $17.50 plan with _____________, I think that and the $10 VP would suit my needs more". Then ask for $10 data and credit on it. If they don't give credit, don't take the data. I had to try a few times to get the $10 credit.

Now I'm aiming at the iVP for $30 to replace my $10 VP and $10 data option but it seems like I'm outta luck in terms of getting credits on it ...

[fred2028]

My voice contract ends Aug. 2010.
My data contract ends Sept 2012.

If i call in to cancel my voice plan, how much penalty ($$) do i have to pay for early termination of the data contract?

Btw, anyone heard of the new law, that you can cancel ur contract with paying a maximum of 50$?

Minimum $100, maximum $200. Each month remaining x$10 I think. Look it up on fido.ca

[bogi093]

Finnllllyy!

A good rep. Mentioned Bell's $35 Palm Pre Plan, and she gave the same offer with CID, VM, unlimited text and MMS. Then I said, what about something with less data. And now for $30/month I was offered:

200min
EV/WE, 5PM
CID/VM
2500 Text
Flex Data
$30

$5 more than what I have, but with data.

Anyones thoughts? Should I take it or try for another $2.50...

Key tip: Remember to chat about crazy calls about the iPhone, eligibility and that 3 weeks to wait for a phone is long. And luck.. you need a rep that is nice, but most of all, they need to see that your plan is not competitive.

[e90fanatic]

Will they check if i called them 10 times to negociate in 1 month?

yes they will know how many times you called and what you said. everything is logged.

[fred2028]

Finnllllyy!

A good rep. Mentioned Bell's $35 Palm Pre Plan, and she gave the same offer with CID, VM, unlimited text and MMS. Then I said, what about something with less data. And now for $30/month I was offered:

200min
EV/WE, 5PM
CID/VM
2500 Text
Flex Data
$30

$5 more than what I have, but with data.

Anyones thoughts? Should I take it or try for another $2.50...

Key tip: Remember to chat about crazy calls about the iPhone, eligibility and that 3 weeks to wait for a phone is long. And luck.. you need a rep that is nice, but most of all, they need to see that your plan is not competitive.

I have exactly that for $27.50 you can read what I said earlier ...

[e90fanatic]

Minimum $100, maximum $200. Each month remaining x$10 I think. Look it up on fido.ca

Minimum is $100 for each DATA and VOICE (seperate charged).

$10 off each month from each bucket.

[fred2028]

Minimum is $100 for each DATA and VOICE (seperate charged).

$10 off each month from each bucket.

Oh OK. Funny that I've never actually seriously planned to cancel with any carrier ... Solo Mobile for a year, Bell for 2, and Fido for 2.

[emjhay]

does anyone know if i can change my 2500 txt to picture msgs and less txt # ???

[fred2028]

does anyone know if i can change my 2500 txt to picture msgs and less txt # ???

I'm curious on this too, I wouldn't mind like 2300 texts and 200 MMS or so. But I doubt it, however page 1 of this topic says there's a VP with

CID
VM
2500 texts
1000 MMS

$15

[swiss000]

I called back retention and was able to negoitate $5 credit for 36 months on the $30 iphoneo VP, however, i want to know is it possible to negoitate another $5 credit or $5 off the below (i would like to see my bill goes down to $37.5 + tax)

- 200 daytime minutes
- UL wkday/wkend/evening at 5pm
- Visual Voicemail/CID/Who called
- Unlimited text/MMS
- 500mb
- 3 year agreement on iPhone 4

$17.5 voice plan + $30 data plan -$5 credit (already got)=$42.5

i have no contract with Fido now~

if not possible to negoitate another $5 credit, i'll be willing to give up the unlimited text/MMS, thinking 2500 of text/mms is more than enough for me~

is it possible?

thanks for all the input!

[e90fanatic]

does anyone know if i can change my 2500 txt to picture msgs and less txt # ???

try?

[fred2028]

I called back retention and was able to negoitate $5 credit for 36 months on the $30 iphoneo VP, however, i want to know is it possible to negoitate another $5 credit or $5 off the below (i would like to see my bill goes down to $37.5 + tax)

- 200 daytime minutes
- UL wkday/wkend/evening at 5pm
- Visual Voicemail/CID/Who called
- Unlimited text/MMS
- 500mb
- 3 year agreement on iPhone 4

$17.5 voice plan + $30 data plan -$5 credit (already got)=$42.5

i have no contract with Fido now~

if not possible to negoitate another $5 credit, i'll be willing to give up the unlimited text/MMS, thinking 2500 of text/mms is more than enough for me~

is it possible?

thanks for all the input!

You can get $10 credit but work hard for it lol. The only VP that includes data is the $30 iVP (confirmed with rep). You gotta understand that they don't make VPs on the spot. The VPs I know of for sure are:

$10 (CID, VM, 2500 texts)
$30 (CID, vVM, unlimited SMS/MMS, 500 MB)

You can definitely ask, and if you do get 1 then tell me about it and I'll aim for it too :)

[thirstyears]

Minimum $100, maximum $200. Each month remaining x$10 I think. Look it up on fido.ca
EXCEPT residents of Quebec. That person is in Montreal. So the new QC consumer protection law applies, not Fido's policy.

[emjhay]

try?

i've been calling them for the past 4 days and personally dont want to bother them too much ^^,.

[fred2028]

EXCEPT residents of Quebec. That person is in Montreal. So the new QC consumer protection law applies, not Fido's policy.

Oh tell me about it?

[fred2028]

i've been calling them for the past 4 days and personally dont want to bother them too much ^^,.

Just say you keep getting disconnected, and that you just want to get it done.

[silverbird114]

-WOW!
-I think that's very impressive! And very BOLD of you to go after a $15 data credit on a $10 plan! :p
-I'd really like to know how you negotiated for free data!!! And for 12 months of free calling... ESPECIALLY in Montreal where others seem to have had a more difficult time negotiating good deals with the lack of new carriers there. (ie Wind)
-What was YOUR strategy?

my GirlFriend was on prepaid with bell, i called fido, ask for a sim card ( 11,50$tx-in) that they ship to me by mail.

I did not know what i would be able to get for her, but at worse, she would be on prepaid at fido that give her free incoming sms.

The more important, is to get for a little while a fido cellphone. So you can tell fido that you want a 2yr agreement without a phone.

You start with using the "no cellphone" argument as leverage.

I told them that she was willing to pay 25$+tx/month and by calling with my acount i could easely ask to get her "the same kind of plan that i have".

The first guy was willing to pay the Activation fee ( with no agreement ), but the line cut, i try to callback but it was late so i decided to call later again.

The day after i called again and the girl was not willing to even pay the activation fee.... so i did nothing i have asked if she could send a email to the guy with who i had spoke to get him contact me.

1 day later nobody contact me so i called back and i got :
Activation fee free.
25$(F2F,200min,E&W19h,VM,2500txt)
7$CID-7$ over 12 month

i was realy happy!

i called back 4 day after, and ask for a 2yr agreement with 3 first free month ( that would pay the 50$ resiliation fee ) and 3 unlimited local call.

the guy could not, i belive him because he gave me 2x 6 month unlimited call, a 15$ data option with 10$ off for 12 month, with out agreement.

i was asking to try to get a iphone 4 plan with cheap data. so from there i got a 5$ 150mb data.

but it add 5$ to get to 30.40$+tx/month too much for what i told my girl friend.

so i called back after the iphone4 came out, i got a first rep that try to get me on the 17,50$ plan, but by doing so it would cut a lot of my credit.

she propose me the 17,50$ + 10$ V.P. + 10$ Flex - 10$ flex credit.

so i would have been 27,50$ ( 2.50$ less )

i did not accept, she ask also a 2yr agreement...

i called back 1 day after.

Because flex had been propose, the girl propose me to change my 150mb(15$)-10$ for Flex-10$, without a 2yr.

so that where she is. I never quote other carrier excepte for the 6month unlimited call.

Now i want the 15$ 150mb for free, so 22$ monthly credit. I am at 17$ for now. :P

She could get a iphone4 at any time, but she hardly could get more from fido except maybe the 5$ more credit. and now without engagement she can ask in 1 yr some month with unlimited local call, or have a iphone4...


I would not accepte the iphone4 without the 15$150mb for free. she would wait 1 year.

[fred2028]

my GirlFriend was on prepaid with bell, i called fido, ask for a sim card ( 11,50$tx-in) that they ship to me by mail.

I did not know what i would be able to get for her, but at worse, she would be on prepaid at fido that give her free incoming sms.

The more important, is to get for a little while a fido cellphone. So you can tell fido that you want a 2yr agreement without a phone.

You start with using the "no cellphone" argument as leverage.

I told them that she was willing to pay 25$+tx/month and by calling with my acount i could easely ask to get her "the same kind of plan that i have".

The first guy was willing to pay the Activation fee ( with no agreement ), but the line cut, i try to callback but it was late so i decided to call later again.

The day after i called again and the girl was not willing to even pay the activation fee.... so i did nothing i have asked if she could send a email to the guy with who i had spoke to get him contact me.

1 day later nobody contact me so i called back and i got :
Activation fee free.
25$(F2F,200min,E&W19h,VM,2500txt)
7$CID-7$ over 12 month

i was realy happy!

i called back 4 day after, and ask for a 2yr agreement with 3 first free month ( that would pay the 50$ resiliation fee ) and 3 unlimited local call.

the guy could not, i belive him because he gave me 2x 6 month unlimited call, a 15$ data option with 10$ off for 12 month, with out agreement.

i was asking to try to get a iphone 4 plan with cheap data. so from there i got a 5$ 150mb data.

but it add 5$ to get to 30.40$+tx/month too much for what i told my girl friend.

so i called back after the iphone4 came out, i got a first rep that try to get me on the 17,50$ plan, but by doing so it would cut a lot of my credit.

she propose me the 17,50$ + 10$ V.P. + 10$ Flex - 10$ flex credit.

so i would have been 27,50$ ( 2.50$ less )

i did not accept, she ask also a 2yr agreement...

i called back 1 day after, because flex had been propose, the girl propose me to change my 150mb(15$)-10$ for Flex-10$, without a 2yr.

so that where she is. I never quote other carrier excepte for the 6month unlimited call.

Now i want the 15$ 150mb for free, so 22$ monthly credit. I am at 17$ for now. :P

She could get a iphone4 at any time, but she hardly could get more from fido except maybe the 5$ more credit. and now without engagement she can ask in 1 yr some month with unlimited local call, or have a iphone4...


I would not accepte the iphone4 without the 15$150mb for free. she would wait 1 year.

How did you manage to get $15 credit on top of the existing $7 credit on a $17.50 plan? 2 retention reps have told me that you can't get more than $10 additional credit on the $17.50 plan since it brings the total credits to almost the price of the plan itself.

Or maybe I didn't understand your post ...

[__wizard__]

so with contract renewal, you cant buy iphone 4 anymore as its sold out?

[thirstyears]

How did you manage to get $15 credit on top of the existing $7 credit on a $17.50 plan? 2 retention reps have told me that you can't get more than $10 additional credit on the $17.50 plan since it brings the total credits to almost the price of the plan itself.

Or maybe I didn't understand your post ...
He does not have the $17.50 plan
He has the $25 plan, with $7VM and $7 Credit, plus the flex plan and a $10 credit.

[fred2028]

so with contract renewal, you cant buy iphone 4 anymore as its sold out?

Believe you can be waitlisted ...

[fred2028]

He does not have the $17.50 plan
He has the $25 plan, with $7VM and $7 Credit, plus the flex plan and a $10 credit.

Oh OK. I think it's best to stick with what I have. Can you confirm also that the total credits cannot exceed your base plan? And that the $17.50 plan already has $7 credits on it?

[nightdealer]

EXCEPT residents of Quebec. That person is in Montreal. So the new QC consumer protection law applies, not Fido's policy.

Nice do you have any details about the new policy?

[Kasakato]

A couple of changes as of late,

1. NEW Valuepacks are on the market, some of the old ones are gone. http://www.howardforums.com/showthread.php/1664809-Fido-Value-Packs-Changes-gt-gt-gt-August-4-2010
The biggest deal is the elimination of the old $15VP, and most now include MMS.

2. There is no longer a rule saying credits cannot be greater than your voice plan. Due to increased competition, this rule has been lax. Do note Fido does audit accounts and people with a large amount of credits, with a cheap plan, will see them removed. Fido takes a holistic view new, looking beyond your voice plan.

[mrwinky]

So I called in yesturday to ask them about my retentions plan, they had given me the unlimited voice, but it only applied to the city of calgary, and I live outside of its zone. Took 30min to explain my issue, they wanted to change my Phone number to High River, Finally the guy understood the problem. They would not take off the restriction of calgary on the unlimited plan. Instead they gave me this

700 min
Call ID,Call Display, Visual Voice mail
Unlimited Fido to Fido, and Rogers
E/W 5pm
6gig data
Unlimited Txt

$65 a month. Twice the min i had before, plus fido to fido/rogers for $10 bucks less I'm happy


Winky

[fred2028]

A couple of changes as of late,

1. NEW Valuepacks are on the market, some of the old ones are gone. http://www.howardforums.com/showthread.php/1664809-Fido-Value-Packs-Changes-gt-gt-gt-August-4-2010
The biggest deal is the elimination of the old $15VP, and most now include MMS.

2. There is no longer a rule saying credits cannot be greater than your voice plan. Due to increased competition, this rule has been lax. Do note Fido does audit accounts and people with a large amount of credits, with a cheap plan, will see them removed. Fido takes a holistic view new, looking beyond your voice plan.

Those value packs seem not to be retention ... Or if they are then they are a horrible deal.

And really? Nice! When was this implemented?

[tallshorty111]

what do you guys think? Should I stick with my old plan?

Old:
$17.50: 200 min, unlim. e/w after 5 pm
$30 (iphone vp): 500mb, CID, VVM, unlim. SMS and MMS mgs, who called
-$10 (voice)
-----------------------------
$37.50

New:
$25: 200 min, F2F, unlim. e/w after 7pm, 2500 SMS, regular VM
$30: 6 GB data
$7: CID
-$10 (voice)
-$5 (data)
-$7 (CID)
----------------------------
$40

I don't know if i should stick with my old plan or get the new one. The new on gives me the 6GB but I loose early evening @ 5pm, VVM, and MMS. I really like the VVM and 5pm. What do you guys think I should do?

I originally called and was hoping to get:
$17.50: 200 min, unlim. e/w after 5 pm
$30: 6 GB plan
$10 iphone VP: VVM, CID, who called
$5: 100 txt msgs
-$10 (voice)
-$5 (data)
-$5 (txt)
----------------------------------
$42.50

But the CSR said they cannot give credits beyond my voice plan :(

[fred2028]

what do you guys think? Should I stick with my old plan?

Old:
$17.50: 200 min, unlim. e/w after 5 pm
$30 (iphone vp): CID, VVM, unlim. SMS and MMS mgs, who called
-$10 (voice)
-----------------------------
$37.50

New:
$25: 200 min, F2F, unlim. e/w after 7pm, 2500 SMS, regular VM
$30: 6 GB data
$7: CID
-$10 (voice)
-$5 (data)
-$7 (CID)
----------------------------
$40

I don't know if i should stick with my old plan or get the new one. The new on gives me the 6GB but I loose early evening @ 5pm, VVM, and MMS. I really like the VVM and 5pm. What do you guys think I should do?

Stick with old 1 unless you tether like a mofo. This was offered to me and I didn't take it.

[Kasakato]

Those value packs seem not to be retention ... Or if they are then they are a horrible deal.

And really? Nice! When was this implemented?

The new VP's are not a terrible deal if you need unlimited SMS. I know personally that the 2500 included in retention VPs is simply not enough. I currently have the $10 Unlimited NA SMS option + $10 VVM, CiD, WC option. With the new VP I loose SMS to the US but gain Unlimited MMS, not a bad deal IMO.

The new policy was implemented a "few months ago." Customers really have to use logic to determine if their plan is reasonable. Paying $15 a month after $25 in credits is asking for an audit.

[fred2028]

Just called, and got

$17.50 plan
$30 iPhone VP
-$10 credit
-$5 credit

$32.50 + HST

200 minutes
5 PM unlimited e/w
CID, vVM
Unlimited SMS + MMS
500 MB

[congeetime]

My fido agreement is about 6 months old(New customer) I wonder if i'm able to get a deal thru retention?? or do I have to call when my contract ends??

[fred2028]

My fido agreement is about 6 months old(New customer) I wonder if i'm able to get a deal thru retention?? or do I have to call when my contract ends??

Read post # 1.

[cayouche]

I already have the $17.50 plan, but with SAF (it was almost 3 years ago).

I am happy with this plan, but I since no one pays SAF anymore, I'd like to have those waived off. I don't think this should be too difficult.

I want the 6GB/$30 and $10VP options.

Quick questions. If I go in-store:
- Will it be possible to have those SAF waived off?
- Is there any chance I could get those recurring credits?
- Can I get waitlisted for an iPhone 4?

... or can all these be done only by calling?

Thanks!

[fred2028]

I already have the $17.50 plan, but with SAF (it was almost 3 years ago).

I am happy with this plan, but I since no one pays SAF anymore, I'd like to have those waived off. I don't think this should be too difficult.

I want the 6GB/$30 and $10VP options.

Quick questions. If I go in-store:
- Will it be possible to have those SAF waived off?
- Is there any chance I could get those recurring credits?
- Can I get waitlisted for an iPhone 4?

... or can all these be done only by calling?

Thanks!

Read like the last 30 posts they explain it all there. And post #1.

[cayouche]

Read like the last 30 posts they explain it all there. And post #1.

Thank you very much for your helpful post.

Could you point me out exactly where my questions are fully answered? I've been reading this thread for a while now and I didn't see any good answers.

[Kasakato]

I already have the $17.50 plan, but with SAF (it was almost 3 years ago).

I am happy with this plan, but I since no one pays SAF anymore, I'd like to have those waived off. I don't think this should be too difficult.

I want the 6GB/$30 and $10VP options.

Quick questions. If I go in-store:
- Will it be possible to have those SAF waived off?
- Is there any chance I could get those recurring credits?
- Can I get waitlisted for an iPhone 4?

... or can all these be done only by calling?

Thanks!
You have to call them and get put to retentions.

[silverbird114]

How did you manage to get $15 credit on top of the existing $7 credit on a $17.50 plan? 2 retention reps have told me that you can't get more than $10 additional credit on the $17.50 plan since it brings the total credits to almost the price of the plan itself.

Or maybe I didn't understand your post ...

17,50$(200min, E&W17H)
10$VP(CID,VM,2500Txt)
10$flex
-10$flex credit.

= 27,50+0,40+tx

but i did not accept, i could get more credit with a 25$ plan

[eternalprize]

What are the chances fido would match a plan I have with virginmobile for the iphone 4? Virgin's plan has 100m vs fido 250 but it comes with CD/VM, unlim text and 6gb data for 65...

[cayouche]

You have to call them and get put to retentions.

Thank you sir!

[nightdealer]

Thank you very much for your helpful post.

Could you point me out exactly where my questions are fully answered? I've been reading this thread for a while now and I didn't see any good answers.

then read the previous 60 posts.

[jmezini]

What are the chances fido would match a plan I have with virginmobile for the iphone 4? Virgin's plan has 100m vs fido 250 but it comes with CD/VM, unlim text and 6gb data for 65...

Id say your chances are very good. My plan is same as urs except i have unlimited calling but 2500 txts and im paying 55.75. if i was u i would try to get ur plan for 45-50

[thirstyears]

What are the chances fido would match a plan I have with virginmobile for the iphone 4? Virgin's plan has 100m vs fido 250 but it comes with CD/VM, unlim text and 6gb data for 65...
If you are an exisiting customer, retentions (if they are doing their job well) should match or beat any competing offer.

[eternalprize]

^ ahh I'd be a new customer, would that change things?

[Kasakato]

Got my new plan activated today:

$17.50: 200min, Unlimited Eve/WE @ 5PM
$20: VVM, CiD, WC, Unlimited SMS/MMS
$30: 6GB Data with BIS Access
$10: 1000 CDN Long distance (0.30c overage)

Total $52.50/mo+HST

[wheeldeals]

I got a new retention plan with 1 year contract left. If I get the iPhone4 with new 3 years contract, will I also be keeping the same retention plan for the new 3 years contract?

[akky]

So I started my contract 6 months ago on a 2yr contract, I know I can call in and get a retentions contract, but would I be able to get an iPhone 4? am I good for an HUP?

[SweetMeatPumpkin]

Old
$25 + HST
200 min + Unlimited E/W
Fido to Fido
VM, CID,
Unlimited receive SMS
2500 SMS
No Contract

New
Same voice plan
Just added $15 150MB Data for iPhone 4 16GB $159 with 3 years contract
Total is $25 + $15 = $40 + HST

Do you guys think I can a better offer which less than $40 + HST?:confused:

[fred2028]

Old:

200 minutes
5 PM unlimited e/w
CID, VM, 2500 texts
100 MB data
$27.50 + HST

New:

200 minutes
5 PM unlimited e/w
CID, vVM, unlimited SMS/MMS
500 MB data
$32.50 + HST

Would some Canadian LD minutes at a partial/full credit be likely? I only need 100-200 minutes.

[Kasakato]

Old:

200 minutes
5 PM unlimited e/w
CID, VM, 2500 texts
100 MB data
$27.50 + HST

New:

200 minutes
5 PM unlimited e/w
CID, vVM, unlimited SMS/MMS
500 MB data
$32.50 + HST

Would some Canadian LD minutes at a partial/full credit be likely? I only need 100-200 minutes.
Additional credits are unlikely. They will likely tell you they have the $10 for 1000 CDN min.

[ndondo]

anyone else think there is a need to split the thread into two

one thread for iphone and other smart phone retention plan
and one thread for non smart phone retention plan ?

:D Just throwing it out there :)

[homage_to_a_shame]

My first time dealing with retentions and this is what I got on 2 lines, one for me and one for my wife:

200 minutes
Unl. E&W @ 5 pm for 3 years (not renewable after that)
Unl. F2F
Unl. Incoming
2500 texts
VM
CID
Flex Data

$45+HST = $50.40 per line

How did I do? Should I, or even can I, call back and try for more credits?

Feedback appreciated. :)

[Silicium01]

On the $17.50 plan, yes. On a $35 plan max is $35 credits. The credits cannot exceed the base plan.

What I did was saying I paid too much, WIND is having good deals, all I need was

200 minutes
Unlimited evenings/weekends
CID, VM, texting.

They gave me $17.50 + $10 value pack. Then I called a week later and saying that I have an iPhone so I need data. Asked for data and asked for a credit since I will be taking a contract. Gave $10 credit. For you, I'd say "my friend told me about a $17.50 plan with _____________, I think that and the $10 VP would suit my needs more". Then ask for $10 data and credit on it. If they don't give credit, don't take the data. I had to try a few times to get the $10 credit.

Now I'm aiming at the iVP for $30 to replace my $10 VP and $10 data option but it seems like I'm outta luck in terms of getting credits on it ...

When you guys get the credit, is it for full 3 year term?

[fred2028]

Additional credits are unlikely. They will likely tell you they have the $10 for 1000 CDN min.

So nothing in the 100-200 minutes range? 1000 minutes is like me talking non-stop no joke.

[Kasakato]

When you guys get the credit, is it for full 3 year term?
Credits are usually applied for the full 36 month contract. Sometimes you have a rep who will only apply them for 12 months, if so call back and get someone else.


So nothing in the 100-200 minutes range? 1000 minutes is like me talking non-stop no joke.

Unfortunately not. There is a 35min Can/US package at $5 I believe.

[swiss000]

Just called, and got

$17.50 plan
$30 iPhone VP
-$10 credit
-$5 credit

$32.50 + HST

200 minutes
5 PM unlimited e/w
CID, vVM
Unlimited SMS + MMS
500 MB

Hi, i got the same voice plan + iphone VP, but only got $5 credit, how did you goet another $10 credit? what did you say to them?? Thanks.

[Silicium01]

I just spoke with retention, both reps refused to give me $10 credit, claiming that plan I am offered is already reduced. here's what I wanted:

$17.50 plan
$10 value pack
$10 flex data
$10 unlimited incoming

I was asking them for $10 credit on this plan, and the would not do it... Any advice?

BTW, will I be able to use fido dollars towards iphone purchase with this agreement?

Can someone post wht the Wind and Bell Pre plans are so I can mention it next time i call?


BTW what is the difference between the $10 vp and iphone $30 vp?

[fred2028]

I just spoke with retention, both reps refused to give me $10 credit, claiming that plan I am offered is already reduced. here's what I wanted:

$17.50 plan
$10 value pack
$10 flex data
$10 unlimited incoming

I was asking them for $10 credit on this plan, and the would not do it... Any advice?

BTW, will I be able to use fido dollars towards iphone purchase with this agreement?

Can someone post wht the Wind and Bell Pre plans are so I can mention it next time i call?


BTW what is the difference between the $10 vp and iphone $30 vp?

Bell's smartphone plan is their regular $50 plan (check their site) but $15 off.
WIND just check WIND Mobile's website.

$10 VP: CID, VM, 2500 texts
$30 iVP: CID, vVM, unlimited SMS/MMS, 500 MB, WC

[mark_98]

the plans they could offer switch so i had to get a diff plan

what you guys think


$60+tax

250 weekday mins
1000 fido to fido minutes
unlimited after 5
unlimited incoming
6 gigs
unlimited text
unlimited mms
visual voicemail
who called



only problem is i cant accept this deal untill i get an iphone 4, but they said theyre sold out, and every damn store says theyre sold out. ive called fido 3 days in a row now and each day the system changes and they give me a diff plan. i need a damn iphone, where can i get one

[jchan1985]

called again and managed to get the following...

$17.50
200 dt mins
unlimited ev/weekend @ 5pm

Unlimited incoming - $10
CID/VM/2500 txt - $10
6GB data - $30
1000 LD mins - $10

total $77.50 - $20 credit
$57.50 + HST = $64.98

[SweetMeatPumpkin]

the plans they could offer switch so i had to get a diff plan

what you guys think


$60+tax

250 weekday mins
1000 fido to fido minutes
unlimited after 5
unlimited incoming
6 gigs
unlimited text
unlimited mms
visual voicemail
who called



only problem is i cant accept this deal untill i get an iphone 4, but they said theyre sold out, and every damn store says theyre sold out. ive called fido 3 days in a row now and each day the system changes and they give me a diff plan. i need a damn iphone, where can i get one

Actually you may able to ask them for 1 month data for free if you accept it offer, so you can have 1 month to get an iPhone.

that's what I have.
I got $15 data credit for this month. They said They can extend if I can't find an iPhone within 1 month.

I would like to know is it very hard to change $10/100MB flex data plan? Because they offered be $15 150MB data yesterday and they said it is the best offer they have :(

[emjhay]

well, im a happy camper :D

i just got off the phone and here is my new plan

for 36.xx including tax
-unlimited evening after 5pm and weekend
-2500 txt , CID and VM
-100mb flex plan
-5$ credit for the rest of contract

<--New addition-->
- Unlimited International txt msg
- 100 Picture and video msgs

so basically i got what i wanted. I ask if i can get a credit for the add ons but he said i couldnt. Then after i told them about the telus student plan and wanted to cancel my contract. *talk talk talk**** then he offer me 2 more addons. Im pretty happy with this, even though i didnt get the 10 credit for the addons i got the picture msg that i wanted plus the international txt.

I think i can live with $36.00 for the next 3.5yrs lols

[bunga]

For those that have received their iphone4 from Fido, did you get a sim card with it? Mine came without and I had to run to a Fido store to buy one and then get credited for it from cust service

[emjhay]

Actually you may able to ask them for 1 month data for free if you accept it offer, so you can have 1 month to get an iPhone.

that's what I have.
I got $15 data credit for this month. They said They can extend if I can't find an iPhone within 1 month.

I would like to know is it very hard to change $10/100MB flex data plan? Because they offered be $15 150MB data yesterday and they said it is the best offer they have :(

same here, i g0t offer for 150mb for 15$. I said no. I also ask for 10$ credit for this month since i didnt had the iphone yet. Then the next day after calling about the credit the phone arrived. Im SO lucky.

[emjhay]

For those that have received their iphone4 from Fido, did you get a sim card with it? Mine came without and I had to run to a Fido store to buy one and then get credited for it from cust service

you didnt have to buy 1. you can ask for 1 since your only transferring your account to the micro sim. fyi i did get a micro sim with mine.

[marko911]

do you guys just call back again and again till an agent gives u a good deal? I called and the guy didnt wanna offfer me ****, hes like ill give u 15$ 150 megs data cause i didnt wanna pay 30/month for data. I would have switched to wind but Idk if iphone 3g works on wind, its unlocked and Im only wondering if the actual phone would work like no data ****, just sms and voice?

[fred2028]

For those that have received their iphone4 from Fido, did you get a sim card with it? Mine came without and I had to run to a Fido store to buy one and then get credited for it from cust service

No, I had to cut mine down.

[Metninja]

Mine came with a sim/micro sim.

[e90fanatic]

wow just got off the phone. this is ridiculous. I am being charged for the 6GB data plan since last friday and yet they wont send me my iphone (or at least no sign of it anywhere). Meanwhile they said its not compatible with my BB so WTF am I gonna do and yet I still have to pay??? this is madness

[fred2028]

Mine came with a sim/micro sim.

Actually, I just called Fido. They credited my account for $11.30 so I can go buy a micro-SIM. Already cut my old card down and it works fine though, so I'll just leave it at that. However, I don't think they usually would give you a micro-SIM free unless you go in-store, that's what the CSR said. I had to mention the fact that my order receipt shows I should've received a micro-SIM.

[congeetime]

I just got off the phone with retention. Nicest customer service lady. Before I even negotiated, she gave me all the retention plans($15, 17.50, $20 plans) and right away she gave me the best plan.

My old plan was 50 min/50 text, unlimited after 7pm $20.

New plan is:

200 daytime minutes,
Unlimited Text
Unlimited after 5pm
Free Caller Display
$24.50 before tax.

Not bad considering I've only been with fido for 6 months and this was my second time calling in retention. First time was a few months ago and all I wanted was caller id but was rejected so overall happy :)


oh and for those wondering what the $15 plan is. From what I remember Its 50 mins/50 text and choice of fido-fido/unlim after 5pm and choice of callerid or voicemail. not 100% sure.


EDIT: Just modified my account from the $10 unlimited text to 200 for $5. Do your research before you call retention. The lady told me if i didn't get unlimited text and switched to the 200 text/month, I would only save $2. Turns out the difference is $5 bringing my monthly balance to 19.50 for all the features above minus the unlimited text.

[fred2028]

wow just got off the phone. this is ridiculous. I am being charged for the 6GB data plan since last friday and yet they wont send me my iphone (or at least no sign of it anywhere). Meanwhile they said its not compatible with my BB so WTF am I gonna do and yet I still have to pay??? this is madness

Ask for a credit until you receive your phone. If not, ask for a manager/customer relations.

[mark_98]

Actually you may able to ask them for 1 month data for free if you accept it offer, so you can have 1 month to get an iPhone.

they wont let me accept the offer though lol. i dont have a smart phone right now and was gonna upgrade to the iphone. they said without the phone i cant accept the plan. fuuuuuuuuuuckkkkkkkk man i just want to accept the plan. i need to find this damn phone

[Darks0ulz]

I got the sim card today in the mail...along with a return label for something and a refer a friend advertisement and their return policy.

I never got my iphone yet. =/

EDIT. anyone know if I can use both sim cards? Like once I activate the iphone sim card, will my original sim card be useless? I might want to switch phones sometimes on the fly..

[mark_98]

and how are you guys getting fido to send you the phone. they told me they cant do that

[thirstyears]

oh and for those wondering what the $15 plan is. Its 50 mins/50 text and choice of fido-fido/unlim after 5pm and choice of callerid or voicemail.Thanks! just to confirm it's :
$15 Plan:
50 Anytime minutes
50 text
Choice of: CID or VM
Choice of: Fido2Fido (local) or Unlimited E+W@5pm

correct?

[Silicium01]

I negotiated following:

$17.50 200 min plan with 5pm e/w
$10 flex data
$10 value pack
$10 unlimited incoming
-$10 credit

But iphone 4 is not available in stores, so how long will they keep this offer in my account?

[fred2028]

and how are you guys getting fido to send you the phone. they told me they cant do that

By calling in and ordering it? And mine came the following business day.

[silverbird114]

i did not get the micro sim with my iphone,

yesterday i called fido at 20h45 in quebec, the first rep took 20 min to tell me that he could do nothing, by this time the retention was close for quebec.

i called back today and they credit me the 11,30$ in 4 min talk time.

i got my micro sim so it ok.

i should admit that i think that fido will send me the micro sim again.

i got a email telling me that they send a micro sim, but today, so it will be one for free.

if you got one and you want one more for free.

[bunga]

you didnt have to buy 1. you can ask for 1 since your only transferring your account to the micro sim. fyi i did get a micro sim with mine.

I bought it and got a credit for the $11.30 on my account, so technically it was free outside of the ten minutes it took me to do it. Not a big deal, just weird that they didn't include one

[Silicium01]

I have 2 questions:

1. When you negotiate a deal with Retention, how long is it available? Since they dont have phones yet, I cant sign up.

So if they send you a micro sim, you can not use that microsim in other phones? Currently I have an iphone 3G and a regular sim. Can I keep the regular sim, and get micro sim for the iphone 4? will both sims work in case i need to put it in regular phone?

[cookedDeals]

wow just got off the phone. this is ridiculous. I am being charged for the 6GB data plan since last friday and yet they wont send me my iphone (or at least no sign of it anywhere). Meanwhile they said its not compatible with my BB so WTF am I gonna do and yet I still have to pay??? this is madness

http://memegenerator.net/sparta/ImageMacro/1912047/sparta-madness-this-is-sparta.jpg

.... sorry.

[thirstyears]

I have 2 questions:

1. When you negotiate a deal with Retention, how long is it available? Since they dont have phones yet, I cant sign up.

So if they send you a micro sim, you can not use that microsim in other phones? Currently I have an iphone 3G and a regular sim. Can I keep the regular sim, and get micro sim for the iphone 4? will both sims work in case i need to put it in regular phone?
-You can negotiate a plan now and either have it activated now or with a note on your file to activate it once you order/get the iPhone (usually the pending offer will last until they KNOW they can fill your iPhone order (mine was 3 months from June). In either case your new agreement will not begin until you order/get the iPhone.
-Once you get the iPhone 4 and micro sim your old sim will be deactivated, as they can't have you using two active SIMs/phones on one account. If you lose the new iPhone and want to go back to an old phone, they may be able to reactivate the old sim... (I'd hold on to it).

[mark_98]

By calling in and ordering it? And mine came the following business day.

what did did you say? they told me that they dont ship out phones

[ThatsADealBreaker]

I have 2 questions:

1. When you negotiate a deal with Retention, how long is it available? Since they dont have phones yet, I cant sign up.

So if they send you a micro sim, you can not use that microsim in other phones? Currently I have an iphone 3G and a regular sim. Can I keep the regular sim, and get micro sim for the iphone 4? will both sims work in case i need to put it in regular phone?

I would like to know these answers too. I think for question 2 you have to pick one. As far as I know you can only have one active sim at a time. What you can do (what I'm planning on doing) is making a homemade micro sim to regular sim adapter, for when I go places that I don't want to bring my iPhone like hiking or whatever.

[mrwinky]

For how long is the plan avail ? Im not sure how retentions worked with you, but in my case our new plan does not take effect till our next billing cycle which is Aug20th



Winky

[beanagee]

I have a great plan (voice only) for my wife on Fido. I called them to get the same plan for me (currently with Telus) but they told me that it was only for existing customers. Is there a way around it?

[qwertyuiop]

Ask the agent. Mine was available until I got my iPhone, however long that took. Make sure that's noted in your account though.

[PhoeniX Skye]

So I just got off the Fido Support Chat and I was told that:

-Before my upgrade date (Nov), I am able to get $250 off an iPhone4 IF I sign a 3 year data agreement (a promotion due to the fact that I had an iPhone from them before)
-After my upgrade date, I am able to get full credit ($490?) off an iPhone4 IF I stack a 3 year agreement onto my current agreement (so a total of 4 years and 2 months...)
-Cancellation fee (I'm only on voice right now) is $20 per month and limits at $400 (previously I thought it was $200)

I don't think retentions will help with the contract stacking issue and it's harder to pull now that the cancellation fee is higher than I expected... I guess I'll have to wait until iPhone5 or they change the stupid stacking thing...

[trunkstt]

im on month to month, ive been a fido user for 6 months now, and i just called retensions and the lady just offered me the $25 plan on there website?? Anything specific i should say?? i completly forgot to mention wind :(

[jmezini]

So I just got off the Fido Support Chat and I was told that:

-Before my upgrade date (Nov), I am able to get $250 off an iPhone4 IF I sign a 3 year data agreement (a promotion due to the fact that I had an iPhone from them before)
-After my upgrade date, I am able to get full credit ($490?) off an iPhone4 IF I stack a 3 year agreement onto my current agreement (so a total of 4 years and 2 months...)
-Cancellation fee (I'm only on voice right now) is $20 per month and limits at $400 (previously I thought it was $200)

I don't think retentions will help with the contract stacking issue and it's harder to pull now that the cancellation fee is higher than I expected... I guess I'll have to wait until iPhone5 or they change the stupid stacking thing...

Im in the same boat as you are 1 yr 2 months left. However, they told me that my cancllation fee is 200. I called 2 days ago. btw, i spoke to the guy and he said he would be able to give me a 50% credit off of the cancellation fee, so id be paying 100 only

[lane99]

I talked with retentions (I think. They wouldn't give me a direct answer when I asked "this is the retentions dept, right?"). I was very disappointed that they didn't offer me anything other than what can be found on their public website. The agent was rather unpleasant, to boot.

Have had the original CityFido Vancouver since day one. But might be time to try Wind.

Anyone know if I can 1) sell my CityFido plan to someone AND 2) port my current phone number to Wind?

[cwsm]

Just called, and got

$17.50 plan
$30 iPhone VP
-$10 credit
-$5 credit

$32.50 + HST

200 minutes
5 PM unlimited e/w
CID, vVM
Unlimited SMS + MMS
500 MB

I have the $25 F2F plan and the $10 flex data, and they're unapplied because they ran out of iphones. i'd like to have your plan but i can already predict that they'll say "the 17.5 plan/$30 VP is already a value pack, we can't offer you credits on top of that"

How do I go about getting the $15 credit.

[razzy911]

Hey guys, I was recentely able to negotiate this plan @ 35$:

-200mins
-eve/wkds @ 7
-value pack
-f2f
-100mb flex

Question:
A friend of mine is with VIRGIN mobile, any chance I could ask fido to have a second account under my name with the same plan?

How should I go about doing this, i'm not really familiar with multiple accounts ?!

[Kursor17]

Just signed up for Yak Cell and the agent tried to cross sell me a 'special' WindMobile/Yak promo. He mentioned it was on their site (Yak? Wind?) but I couldn't find it.

Feel free to call Yak (1-800-490-7235) to verify if this offer is legit. And post in this thread, if you've successfully used it to negotiate on your Fido Retention Plan.

It's probably this offer but at a discount for the first 6 months:
Always Shout $45
* Unlimited WIND-to-WIND calling when in any WIND Zone™
* Unlimited Canada-wide calling to any number when in any WIND™ Zone
* Unlimited incoming/outgoing text to Canada/U.S. when in a WIND™ Zone
Call Control (Caller ID, missed-call alerts, call forward, call conferencing, call waiting, call hold)
Voicemail
$20+Tax for the first 6 months. Contract free

$45+Tax thereafter.

[thirstyears]

I talked with retentions (I think. They wouldn't give me a direct answer when I asked "this is the retentions dept, right?"). I was very disappointed that they didn't offer me anything other than what can be found on their public website. The agent was rather unpleasant, to boot.

Have had the original CityFido Vancouver since day one. But might be time to try Wind.

Anyone know if I can 1) sell my CityFido plan to someone AND 2) port my current phone number to Wind?
-Sell your city fido yes
-Port to wind yes
-Do both... not sure. Once you port, I'd think your CF plan would be gone... you'd have to sell your CF plan first, and see if Fido will assign your current number to another plan, or pay as you go. Then port to Wind. Call Fido to Confirm the process for assigning your plan/account and if you can keep your number afterward.

[Truemana]

what did did you say? they told me that they dont ship out phones

Yeah me too. Has anyone had luck calling fido and having phones sent out?

[trunkstt]

just got off the phone was offered 2 plans:

17.50- 200 daytime, E+W free from 5pm
10.00 - VM, CID, 2500txt(credited)
total: 17.50 but i was required to sign a 2 agreement

second plan:

$25.00- 200 daytime, E+W from 7, fido to fido, and i think some free incoming.
with the value pack credited.
$10.00 for 150mb ($5 credit)
total :$35 with iphone 4 agreement

She wouldnt allow me to add a flex data plan to my first offer. She claimed the voice plan had to be higher than $25 :S. She wrote both offers on my account and i was told to call back. Anyway i can just add a flex data option to my first offer?? and is she right in the fact that the voiceplan must b higher than $25 for iphone 4?

[thirstyears]

-Question: A friend of mine is with VIRGIN mobile, any chance I could ask fido to have a second account under my name with the same plan?
-How should I go about doing this, i'm not really familiar with multiple accounts ?!
Silverbird114 psoted how he did it a few pages back: http://forums.redflagdeals.com/11270906-post8803/

[razzy911]

Silverbird114 psoted how he did it a few pages back: http://forums.redflagdeals.com/11270906-post8803/

Thanks, although in my case its not for my girlfriend, it's still nice to see someone was able to do it.

Will give it a try !

[vinyan331]

Hey guys, I got a couple quick questions that I hope someone can answer here (don't really wanna go back hundreds of pages...)

I right now am on a retention deal for a couple months (200weekday, unlim 7pm, F2F, 2500 texts, CID) for $25/month. I'm now thinking to get an iPhone 4. I am hoping to get the cheapest deal (I believe the plan now I have people have for $17.50?) I don't mind signing a contract for 3 years if I can get a good deal. Also, the $10/100mb for iPhone, is that enough? I won't be streaming youtube or heavy websites, probably just social networking, msn, basic web browsing.

So basically, what kind of prices should I be expecting to get? ($17.50 + $10?) Or are there any more credits that I could get? The $159/3 year contract iPhone isn't bad, but are you guys getting extra credits on top of that? Also, is that iPhone locked? I know I'll be stuck in a Fido contract, but will I be able to use it for other carriers?

Also, will I have to actually go get an iPhone from a Fido store? Or does Fido Retention ship it out to me?

Thanks a lot

[Companion_Cube]

Hey guys, I got a couple quick questions that I hope someone can answer here (don't really wanna go back hundreds of pages...)

I right now am on a retention deal for a couple months (200weekday, unlim 7pm, F2F, 2500 texts, CID) for $25/month. I'm now thinking to get an iPhone 4. I am hoping to get the cheapest deal (I believe the plan now I have people have for $17.50?) I don't mind signing a contract for 3 years if I can get a good deal. Also, the $10/100mb for iPhone, is that enough? I won't be streaming youtube or heavy websites, probably just social networking, msn, basic web browsing.

So basically, what kind of prices should I be expecting to get? ($17.50 + $10?) Or are there any more credits that I could get? The $159/3 year contract iPhone isn't bad, but are you guys getting extra credits on top of that? Also, is that iPhone locked? I know I'll be stuck in a Fido contract, but will I be able to use it for other carriers?

Also, will I have to actually go get an iPhone from a Fido store? Or does Fido Retention ship it out to me?

Thanks a lot
Look in to flex data.

[keljai]

if my gf wants a retention plan, can she not go on a month to month basis for like 2-3months? Then say she wants to cancel to join wind or something to obtain a retention plan. You think that would work? Tell me if you used a similar technique plz and how

[emjhay]

just got off the phone was offered 2 plans:

17.50- 200 daytime, E+W free from 5pm
10.00 - VM, CID, 2500txt(credited)
total: 17.50 but i was required to sign a 2 agreement

second plan:

$25.00- 200 daytime, E+W from 7, fido to fido, and i think some free incoming.
with the value pack credited.
$10.00 for 150mb ($5 credit)
total :$35 with iphone 4 agreement

She wouldnt allow me to add a flex data plan to my first offer. She claimed the voice plan had to be higher than $25 :S. She wrote both offers on my account and i was told to call back. Anyway i can just add a flex data option to my first offer?? and is she right in the fact that the voiceplan must b higher than $25 for iphone 4?


I have the 1st plan you have but my CID/VM was not credited. Maybe this is why i got the flex plan with my iphone.

[monamimani]

So I just got off the Fido Support Chat and I was told that:

-Before my upgrade date (Nov), I am able to get $250 off an iPhone4 IF I sign a 3 year data agreement (a promotion due to the fact that I had an iPhone from them before)
-After my upgrade date, I am able to get full credit ($490?) off an iPhone4 IF I stack a 3 year agreement onto my current agreement (so a total of 4 years and 2 months...)
-Cancellation fee (I'm only on voice right now) is $20 per month and limits at $400 (previously I thought it was $200)

I don't think retentions will help with the contract stacking issue and it's harder to pull now that the cancellation fee is higher than I expected... I guess I'll have to wait until iPhone5 or they change the stupid stacking thing...

About the cancellation fee, you should look at your province customer protection office. Here in Quebec, some might not know this, a new law was voted last 30 of june I think. It is a rep at retention that told me this when I ask question about cancallation fee. I couldn't get really specific answer on the net, but it prevent the provider to charge excessive fees. In faq they can't really call it cancellation fee. What they'll do, he told me, is take the rebate on the phone divided buy the months in the agreement and you'll pay what is left. So it really doesn't make sense to have an agreement with a phone. They can't anymore charge cancellation fee if they didn't give you a rebate on the phone. So you might have simillar law in your province.

The link of the law: http://www.opc.gouv.qc.ca/WebForms/MessageImportant/ProjetLoiLpc.aspx
Sorry it is in french I couldn't find an english version...

[sukasem]

Can Prepaid customer get this retention plan?

[kitsunedon]

As some people on this thread may recall, I started my journey last week to seek for some deal off Fido's retention plan.
Last week's attempts were full of failures but I pulled this off today:

$17.50 voice base plan:
- 200 minutes daytime
- unlimited weekends/evenings starting @ 5pm
- $10 Fido2Fido PLUS Fido2Rogers (the guy just threw in this extra)
- $7 Caller ID
- $3 2500 text messages and Voice Mail (I guess this on top of CID just makes it a $10 Value pack add-on)
- $10 credit

- $27.50 before tax in. This is to initiate upon my contract renewal for iPhone 4.
(I didn't alter my data package which is $30 for 6GB)

My true total comes to $57.50 before tax in. Whew!

Just as a bit of extra this is what I had for the voice
$25 grandfathered plan
- 100 mins daytime
- 1000 mins weekend/evenings after 7pm
- Fido2Fido voice
- $7 CID
- $6.95 SAF!!
- + 911!!!
- $30 for 6GB data

This has been my monthly total to ~$78 with tax in. Why didn't I change this 2 years back...
Anyhow I can finally kiss a goodbye to my phone - I have a iPhone 3G with partially responding screen + broken speaker ;(

Cheers,



Brian W.

[ThatsADealBreaker]

She wouldnt allow me to add a flex data plan to my first offer. She claimed the voice plan had to be higher than $25 :S. She wrote both offers on my account and i was told to call back. Anyway i can just add a flex data option to my first offer?? and is she right in the fact that the voiceplan must b higher than $25 for iphone 4?

Now I'm confused because I think I have your 1st plan with 150MB of data for 15$-5$ credit. I confirmed it twice, but maybe I misunderstood, or the rep is confused.

[trunkstt]

Now I'm confused because I think I have your 1st plan with 150MB of data for 15$-5$ credit. I confirmed it twice, but maybe I misunderstood, or the rep is confused.

lmaoo dont worry i think my rep was wrong, im going to call in tomorrow and try to add flex data to my 17.50 plan. Hopefully they allow it

[k2theman]

just got off the phone was offered 2 plans:

17.50- 200 daytime, E+W free from 5pm
10.00 - VM, CID, 2500txt(credited)
total: 17.50 but i was required to sign a 2 agreement

second plan:

$25.00- 200 daytime, E+W from 7, fido to fido, and i think some free incoming.
with the value pack credited.
$10.00 for 150mb ($5 credit)
total :$35 with iphone 4 agreement

She wouldnt allow me to add a flex data plan to my first offer. She claimed the voice plan had to be higher than $25 :S. She wrote both offers on my account and i was told to call back. Anyway i can just add a flex data option to my first offer?? and is she right in the fact that the voiceplan must b higher than $25 for iphone 4?

Nice trunkstt, almost there. You can definitely get that flex plan added, just gotta find a decent rep. :D

[vinyan331]

Look in to flex data.

What exactly is the flex data? $10 for 100mb, $15 for 150mb? Something like that is it? I'm just wondering if 100mb is enough as I've never used data plans before.

Any other ideas as to what I might be able to expect for a good deal? I hope to call in tomorrow or something, wanna get it done asap since it seems pretty hard to get the actual phone.

[emjhay]

What exactly is the flex data? $10 for 100mb, $15 for 150mb? Something like that is it? I'm just wondering if 100mb is enough as I've never used data plans before.

Any other ideas as to what I might be able to expect for a good deal? I hope to call in tomorrow or something, wanna get it done asap since it seems pretty hard to get the actual phone.

i dont know if this is relevant but here's a link:

http://www.telusmobility.com/en/ON/mobile_internet_guide/data_calculator.shtml

just click on a smartphone and try to GUESSTIMATE your usage.

[exhausted]

How's this offer?

$52.50
200
unlimited after 5
f2f f2r (local)
unlimited incoming
500mb
caller id/unlimited text/picture/video (SMS MMS)
(forgot if there was voicemail)

[razzy911]

How's this offer?

$52.50
200
unlimited after 5
f2f f2r (local)
unlimited incoming
500mb
caller id/unlimited text/picture/video (SMS MMS)
(forgot if there was voicemail)

I am gessing its 52.50$ after tax?

Well unlimited incoming is 10$ by itself, but if I recall people were able to get a better rate for this plan.

If you want to lower the price of this offer without re-negotiating, you can always remove unlimited incoming.

Also, most people here were to only able get 100mb (with a few special exceptions who got 6gb somehow), so 500mb is good unless you don't need as much you can always try to lower the price there by downgrading to 100mb.

[azncapcom]

The plan i currently have for my parents is...
250 minutes
unlim eve/weekend
unlim incoming
call id

$10 + tax. (its a $25 retention package but i got $15 in monthly credits)

The term is expiring in a month or two. I would like to know whats the cheapest possible plan with similar features as that is all they need. Or is it possible for them to extend the credits?

[razzy911]

Thanks, although in my case its not for my girlfriend, it's still nice to see someone was able to do it.

Will give it a try !

I just called, I spoke both to a cs agent and a retentions agent, the latter being the most helpful.

I asked if it was possible to add a second line under my account with the same plan on it.

They said it's technically impossible to do it on a new activation. He told me after signing up for 90 days, there's high chances they'll do it.

[nightdealer]

About the cancellation fee, you should look at your province customer protection office. Here in Quebec, some might not know this, a new law was voted last 30 of june I think. It is a rep at retention that told me this when I ask question about cancallation fee. I couldn't get really specific answer on the net, but it prevent the provider to charge excessive fees. In faq they can't really call it cancellation fee. What they'll do, he told me, is take the rebate on the phone divided buy the months in the agreement and you'll pay what is left. So it really doesn't make sense to have an agreement with a phone. They can't anymore charge cancellation fee if they didn't give you a rebate on the phone. So you might have simillar law in your province.

The link of the law: http://www.opc.gouv.qc.ca/WebForms/MessageImportant/ProjetLoiLpc.aspx
Sorry it is in french I couldn't find an english version...

Hey what about the DATA plan? I signed mine in Feb 2010, will i get penalized if i cancel it today? (it's a 3yr term).

[fred2028]

How's this offer?

$52.50
200
unlimited after 5
f2f f2r (local)
unlimited incoming
500mb
caller id/unlimited text/picture/video (SMS MMS)
(forgot if there was voicemail)

I have that for $32.50 minus the F2F/F2R and imcoming, so I'd say it's a good deal? Ask for $5-$10 more credits. I think that's doable, but you may have to play around with options.

[nightdealer]

did you guys call in just to negotiate or your threaten to cancel ur membership?

[e90fanatic]

did you guys call in just to negotiate or your threaten to cancel ur membership?

dont threat. never worked. just negotiate logically

[razzy911]

did you guys call in just to negotiate or your threaten to cancel ur membership?

Im also from Montreal. People on these forums are, for the most part, from other provinces where WIND offers advantageous plans. So they usually quote what WIND would give them. So, in a way they try to negotiate while threatening to switch carriers.

What I did, since we don't have that many competitors in Quebec, I just said I had a friend with Bell and I quoted the most popular retentions plan (200min, eve/wks, cid, 100mb for 35$).

I also said I was willing to sign a 3yr contract to get an iphone, but since it was sold out, they didn't apply the contract yet. (will be applied when I go in store to buy it)

When you first call 611, youl'll be on the phone with normal customer service reps, they'll try to give u a ****** plan and don't really care if you leave. When they told me they're gonna try and see what they can give me, I just said 'Is there not another department I could speak to for this?' and then they finally said okay and they transfered me to retentions. But you can also call the retentions number directly !

Hope it helps.

[kitsunedon]

did you guys call in just to negotiate or your threaten to cancel ur membership?

....IMO a soft indication that you would consider 'cancelling' as an option is about as much threat as you need. An email seems to be a good way to do so. Representative from Montreal (I reside in West) called back 2 days later to negotiate 0_o, which I couldn't answer. Hehe.

Cheers,

[neilio]

I just got off the phone with retentions - I found out the company I work for has an EPP with Bell, so I figured I'd give it the ol' country try to get a similar discount with Fido.

My wife and I were on an old family plan that, with data, fees, and taxes, ended up being around $135 a month. For each phone the new plan I was offered was:

- 200 daytime minutes
- Unlimited evenings/weekends (5pm)
- Voicemail (visual voicemail for my iPhone) call display, etc.
- SAF, 911, etc.
- 2500 text

$22.50 per phone per month.

I had to add 2 more years to my existing contract, but I think that worked out pretty well.

[kitsunedon]

I just got off the phone with retentions - I found out the company I work for has an EPP with Bell, so I figured I'd give it the ol' country try to get a similar discount with Fido.

My wife and I were on an old family plan that, with data, fees, and taxes, ended up being around $135 a month. For each phone the new plan I was offered was:

- 200 daytime minutes
- Unlimited evenings/weekends (5pm)
- Voicemail (visual voicemail for my iPhone) call display, etc.
- SAF, 911, etc.
- 2500 text

$22.50 per phone per month.

I had to add 2 more years to my existing contract, but I think that worked out pretty well.

Considering that $17.50 EPP plan isn't something easy to bargain with Fido's Retention, (and sounds like you got a $10 VP then $5 credit) it seems good to me XD

[nightdealer]

Considering that $17.50 EPP plan isn't something easy to bargain with Fido's Retention, (and sounds like you got a $10 VP then $5 credit) it seems good to me XD

why? everyone has it.

[subgau]

I have 1.5 month left on my 3 years contract. I called retention directly 1 hour ago.


$17.5 200mins, UN.Eve/WE 5pm early evenings
$10 CID, VM, 2500
$10 1000 Cdn LD
----
37.5 pre tax

Current negotiation
$17.5 EPP 200mins, UN.Eve/WE 5pm early evenings
$ 0 (-$10) Value pack
$ 5 (-$5) 1000 Cdn LD
$30 6 gb data
-----
52.5 pre tax

I was surprise that she didn't offer me another discount at the beginning. She told me I told have a special plan which others can't normally get. I told her my friend got a great plan even though she renew her contract with 1 year contract remaining. Then she threw in free $10 value pack and $5 credit toward 1,000 Cdn LD after further negotiation. However, she is not willing to give me any credit for the data. I will call them again within an hour because I can't wait to get a iphone.

[kitsunedon]

why? everyone has it.

I wouldn't quite agree that 'everyone' who chats over the phone gets this offer.
Well majority on this thread might have it because they do their research before chatting with retentions department. True.
My scope for the phrase 'hard to get' goes out to those who aren't really aware of this sorta deal. (Seen many stories with rather sad endings too)

Cheers,

[keljai]

I just called, I spoke both to a cs agent and a retentions agent, the latter being the most helpful.

I asked if it was possible to add a second line under my account with the same plan on it.

They said it's technically impossible to do it on a new activation. He told me after signing up for 90 days, there's high chances they'll do it.

so if my gf doesnt get a line under my name and starts a fresh month to month, can they get a retention plan after x months by quoting me??

[thirstyears]

so if my gf doesnt get a line under my name and starts a fresh month to month, can they get a retention plan after x months by quoting me??She could quote your plan or just quote a competitive offer from another carrier and tell Fido she wants a more competitve plan. Read the strategies posted in the link in my signature.
Good luck

[keljai]

She could quote your plan or just quote a competitive offer from another carrier and tell Fido she wants a more competitve plan. Read the strategies posted in the link in my signature.
Good luck

yeah l know, but l just didnt know if they would even give her retention because she wasn't a long standing customer

[__wizard__]

when i called yesterday, they said they cant negotiate iphone deals as they dont have it in stock.

they are in stock now?

[e90fanatic]

when i called yesterday, they said they cant negotiate iphone deals as they dont have it in stock.

they are in stock now?

why would you think they'd be in stock in one day??

[thirstyears]

yeah l know, but l just didnt know if they would even give her retention because she wasn't a long standing customer
-Supposedly 3 months is the minimum, but others have reported doing so sooner.
-Read back in the last couple pages I've linked to silverbird114's post where he described how he got his gf a retentions plan almost immediately, upon ordering/receiving a SIM card for her.

[cashinstinct]

when i called yesterday, they said they cant negotiate iphone deals as they dont have it in stock.

they are in stock now?

Do not talk about the iPhone till you are completely satisfy with the plan. iPhone 4 is a turnoff for retentions!!! :lol:

Take a reference number, go to Apple Store (if you have one nearby) and get your retention offer on a HUP in store.

[congeetime]

Called in directly to retentions and was able to switch from my 17.50 plan plus $10 unlimited text only to the $10 value pack which includes cid, vm and 2500 text. No questions asked, and call was about 5 minutes long. It seems like the ladies of retentions are always the nice ones. I'm pretty sure if it was a guy, there would've been a bit of a hassle.

[PhoeniX Skye]

Im in the same boat as you are 1 yr 2 months left. However, they told me that my cancllation fee is 200. I called 2 days ago. btw, i spoke to the guy and he said he would be able to give me a 50% credit off of the cancellation fee, so id be paying 100 only

Hm that's weird that they would give you a credit on cancellation since you're basically going somewhere else, and they are helping you do that. And yea I thought the limit was $200... Which "guy"? Someone from retentions?

Are you now going to another carrier?

[swiss000]

You can get $10 credit but work hard for it lol. The only VP that includes data is the $30 iVP (confirmed with rep). You gotta understand that they don't make VPs on the spot. The VPs I know of for sure are:

$10 (CID, VM, 2500 texts)
$30 (CID, vVM, unlimited SMS/MMS, 500 MB)

You can definitely ask, and if you do get 1 then tell me about it and I'll aim for it too :)

I tried again, it didn't work, of course he's telling me the VP has so much value in it already, so if i were to get the less sms/mms, the vp cannot be offered and each item will need to charge separately which ends up costing more~~

oh well, at least i got $5 credit for 36 months as my last call, so i guess i could live with it for now~

[__wizard__]

Do not talk about the iPhone till you are completely satisfy with the plan. iPhone 4 is a turnoff for retentions!!! :lol:

Take a reference number, go to Apple Store (if you have one nearby) and get your retention offer on a HUP in store.

thanks

[__wizard__]

why would you think they'd be in stock in one day??

Because shipments can happen any day?

[e90fanatic]

Because shipments can happen any day?

GL. it's first come first serve. i ordered from last friday and still havent gotten mine yet.

[danyo]

I've been waiting since day 2 for Fido retailers to re-stock but nothing yet. Can Apple store do HUP? And do they still have stock on it?

[razzy911]

I've been waiting since day 2 for Fido retailers to re-stock but nothing yet. Can Apple store do HUP? And do they still have stock on it?

From yesterday's FIDO twitter:
http://twitter.com/Fidomobile/status/20389332572
'Hi. Our next shipment, limited, is expected Fri/Sat depending on regions, and we expect limited shipment on a weekly basis. ^eo '

Yes I believe Apple/FS/BB stores do HUP as they have access to your fido account.

[Neil4Speed]

Well my first attempt was a bit weak.

200 Daytime; Unlimited E+W 5pm-8am
E/W Starting at 5
Unlimited Incoming
F2F F2R
Texting/CID/VM
100mb Data Flex

$45 a month

Or

200 Daytime
Texting/CID/VM
Unlimited E+W 5pm-8am
100mb Data Flex
Unlimited Incoming

$37.50

Hopefully if I call back I can work something better out.

[trungiie]

Hi guys,

Been 6months on a month to month with fido.
Willing to sign a 3year contract over the iphone 4

Called retention,

Offer 1 ;

56.50$/month

Minutes: 200 daytime
Data: 6GB
Evenings & weekends: Unlimited at 5PM
Included Features: CALLER DISPLAY+ 2500 msg text Boite vocale
Promotion: Fido a fido free.
3Mois free+illimité
5$ credits off
174.90.21.58
Offer 2 (and last third call );

200mins
Data 6gb
evenings et weekend 5PM
included caller id 2500 msg text boite vocale
6mois illimite
53.65 /months

Couldn't get any other credits over this even thought i insisted alot.

[rsx806]

I have a retention offer at $17.50 voiceplan + credited Value pacK + $25 6gb.

I just went to fido authorized dealer in my office building, I was told even IF she had an Iphone, she can't sell it to me. She said I have to go to Eaton's Center Fido Store because my voice plan is under $25. True? If so my chance of getting an iphone this month is slim.

[vinyan331]

So I just called retention and this is the plan that's noted on my account pending me actually finding an iPhone in store somewhere...

200min weekday
Unlim evenings/weekends 7pm
Unlim F2F
CID/VM/2500 texts
150MB Data

$25 + $15 - $10 = $30 + tax

Is this a good deal on a 3-year contract? Also, social networking (Facebook, Twitter) is considered part of the data? I asked Rogers last day and they said it wasn't for them. Maybe I can get something extra for that?

Thanks,

[MegaCreation]

My goal is 17.50 for what I have + flex data, or my current plan with a $5 credit on flex data. (anyone know if credit on flex data is possible?)

It all boils down to what you really need. I have the 17.50 plan on an iPhone but I don't have VM or 2500 texts. I did, however manage to get the flex data plan with an extra 5$ credit. I'm pretty sure that if I asked to have VM and 2500 texts like everyone else seems to have they'd say no. But it doesn't matter because I'd rather have the flex data plan for 5$ less because I never use over 100 MB so my plan always comes to 22.50$.

If I remember correctly, I have a 5$ credit, a 6$ credit, and a 7$ credit.

[kaysersoze01]

200 wk
Unl inc
5pm ev/wk
Vm+CD+2500 text
1000 LD
6 gb
For 62.5 + tax

Or all that minus unl inc for 52.5 + tax…from what I’ve seen here…this is not that good…but the guy made a big deal about how next time I call it should be to either accept/reject blah blah….so are his warnings founded or can I still call and try to renegotiate?

[homage_to_a_shame]

Well my first attempt was a bit weak.

200 Daytime; Unlimited E+W 5pm-8am
E/W Starting at 5
Unlimited Incoming
F2F F2R
Texting/CID/VM
100mb Data Flex

$45 a month

Hopefully if I call back I can work something better out.

That's what I was offered the first time too. I called back and wasn't able to get any more credits or anything. I'm curious to see if you can.

[kamranhsiddiqi]

Just called, and got

$17.50 plan
$30 iPhone VP
-$10 credit
-$5 credit

$32.50 + HST

200 minutes
5 PM unlimited e/w
CID, vVM
Unlimited SMS + MMS
500 MB

nice plan! how'd u get them to offer you that?

[thirstyears]

…from what I’ve seen here…this is not that good…but the guy made a big deal about how next time I call it should be to either accept/reject blah blah….so are his warnings founded or can I still call and try to renegotiate?
If you can show that a competitors plan offers better value...TELL THEM!
Wind's $35 plan with unlimited data (50%off for 1st year) @ $17.50, plus $150 porting credit, and no contract; does seem better value... :-) Use that as your bargaining chip.
Read the post linked in my signature for more negotiation strategies.

[fred2028]

nice plan! how'd u get them to offer you that?

You have $15 credit as well. Just ask them to give you the iVP and to keep your credits.

[kevinlee2]

CURRENT:
$25.00 (200min daytime, EW @ 5, f2f)
$10 Value Pack (CD, VM, 2500 SMS)
-$10
$15 150 mb data
-$10
$10 unlimited coming
-$5
no saf or 911
-----
$35.00 + hst

IDEAL:
$17.50 (200min daytime, EW @ 5)
$10 Value Pack (CD, VM, 2500 SMS)
-$10
$15 150 mb data
-$10
$10 unlimited coming
-$5
no saf or 911
-----
$27.50 + hst

they're making it impossible to create my ideal plan...

[tallshorty111]

CURRENT:
$25.00 (200min daytime, EW @ 5, f2f)
$10 Value Pack (CD, VM, 2500 SMS)
-$10
$15 150 mb data
-$10
$10 unlimited coming
-$5
no saf or 911
-----
$35.00 + hst

IDEAL:
$17.50 (200min daytime, EW @ 5)
$10 Value Pack (CD, VM, 2500 SMS)
-$10
$15 150 mb data
-$10
$10 unlimited coming
-$5
no saf or 911
-----
$27.50 + hst

they're making it impossible to create my ideal plan...

That's because they will not offer credit greater than the voice plan cost. The $17.50 plan as a $7 credit for early e/w at 5pm. So at most, I was told that we can only get a $10 credit. I don't know how some ppl managed to get a $15 credit like the post above.

[Truemana]

That's because they will not offer credit greater than the voice plan cost. The $17.50 plan as a $7 credit for early e/w at 5pm. So at most, I was told that we can only get a $10 credit. I don't know how some ppl managed to get a $15 credit like the post above.

Exactly what I was told. Can we have E/W start at 7 and still keep the $7 credit for that plan?

[pgo]

i called 18882593436 as well as 18662733436, are these the right numbers or is there an update? both lines goes to the customer service reps only

[jasonchan]

I got the sim card today in the mail...along with a return label for something and a refer a friend advertisement and their return policy.

I never got my iphone yet. =/

EDIT. anyone know if I can use both sim cards? Like once I activate the iphone sim card, will my original sim card be useless? I might want to switch phones sometimes on the fly..

Same here, only got my sim card today, no phone! :mad:

[qwertyuiop]

I don't know how some ppl managed to get a $15 credit like the post above.

Probably because they're lying.

I was able to negotiate this for my brother yesterday.

200 daytime
Unlimited evenings/weekends at 5
Unlimited incoming
F2F
CD/VM/2500 texts
100 CDN/US long distance
25 international texts
6GB data

66.08 after tax

[cheetah33]

i called 18882593436 as well as 18662733436, are these the right numbers or is there an update? both lines goes to the customer service reps only

Look at the tags for this thread (right at the top)

[kitsunedon]

Probably because they're lying.


...I have seen a couple people around myself with up to $20 credit. They worked hard for it, through 10+ calls.
After going through this myself, I think it really is mostly about pushing with tactics + holding back if one needs to, and keeping the tone low. I am confident that many individuals who succeeded with retentions would feel the same way. I did manage to pull a deal off the retentions with $10 myself. Yes, I could have pushed more but am happy nonetheless. (In my case it was about leaving the renewal subject to the very end and then saying 'It's all great. Could Fido perhaps go a little easier on the plan rate from this point if I am to renew an agreement?'. $10 came right off at that point)

Best wishes for the deals.

[qwertyuiop]

...I have seen a couple people around myself with up to $20 credit. They worked hard for it, through 10+ calls

I'm not saying $20 credits are impossible, I personally have $23 in credits. I was referring to people saying that they have $15+ in credits on the $17.50 plan, which has a $7 credit built in, resulting in credits worth more than the base plan. Not possible.

[kitsunedon]

I was referring to people saying that they have $15+ in credits on the $17.50 plan, which has a $7 credit built in, resulting in credits worth more than the base plan.

Hmph, that I never knew until you mentioned it (I got the same base plan of $17.50 XD).

[unknownace]

Here's what i've got on my Pending plan now.

200 Daytime min,
unlimited Evening/Weekends from 5pm
unlimited incoming
Fido2Fido Canada OR Fido2Fido Fido2 Rogers
CallerID/VM/2500 TXT
Flex Data
$37.00 + Tax

My Wife's
200 Daytime min,
unlimited Evening/Weekends from 5pm
unlimited incoming
Fido2Fido Local
CallerID/VM/2500 TXT
Flex Data
50 International Txt Msgs
$37.00 + tax.

Essentially I could forgo the f2f canada or f2f,f2r and just go f2f and not get the international txt all for $30.00

Now just need to find the iphone4

[fred2028]

That's because they will not offer credit greater than the voice plan cost. The $17.50 plan as a $7 credit for early e/w at 5pm. So at most, I was told that we can only get a $10 credit. I don't know how some ppl managed to get a $15 credit like the post above.


Exactly what I was told. Can we have E/W start at 7 and still keep the $7 credit for that plan?

Read a couple of posts before. That line is bs. I got $15 + $7 = $22 credits on my $17.50 plan.

[fred2028]

I'm not saying $20 credits are impossible, I personally have $23 in credits. I was referring to people saying that they have $15+ in credits on the $17.50 plan, which has a $7 credit built in, resulting in credits worth more than the base plan. Not possible.

Wrong. It's very possible. I have more credits than my base plan.

[danyo]

I'm not saying $20 credits are impossible, I personally have $23 in credits. I was referring to people saying that they have $15+ in credits on the $17.50 plan, which has a $7 credit built in, resulting in credits worth more than the base plan. Not possible.

The $17.50 plan doesn't have a $7 credit built into it so I don't know what you're talking about when you say it does. The $17.50 plan is the base retention voice plan offered by loyalties.

And it is possible to get $15 worth of credits on that plan. A lot of people here have managed to get it, including myself.

[raniosman]

Hey guys,

this is what I just ended up getting for my brother, still pending on notes. He'll be going to university in a few weeks in a different city and wants to keep his number, hence the long distance.

200 Weekday
Unlim Weekends & Evenings @7pm
Unlim Incoming
Call Display, Voicemail, 2500texts
1000LD
= $35 No contract OR $35 2yr contract and 7pm > 5pm.

OR for $45 for extra 50minutes weekday & F2F, F2R added on. But this option is too expensive for uni student.

Deal or no? Should I try calling back and asking any add on and i'll go with them? without or with contract

[thirstyears]

So I just called retention and this is the plan that's noted on my account pending me actually finding an iPhone in store somewhere...
$25 + $15 - $10 = $30 + tax
Is this a good deal on a 3-year contract? Also, social networking (Facebook, Twitter) is considered part of the data? I asked Rogers last day and they said it wasn't for them. Maybe I can get something extra for that?
Thanks,
Actually your plan is:
25$ 200min weekday; Unlim evenings/weekends 7pm; Unlim F2F; CID/2500 texts
7$ VM
15$ 150MB Data
So you have $17 in credits... If you had Wind there, you might have pushed for some free LD min... but you don't. So yes very decent plan.
Your social networking will count towards your data usage... so try to connect via wifi when possible.

[thirstyears]

The $17.50 plan doesn't have a $7 credit built into it so I don't know what you're talking about when you say it does. The $17.50 plan is the base retention voice plan offered by loyalties.

And it is possible to get $15 worth of credits on that plan. A lot of people here have managed to get it, including myself.

On the $17.50 plan: if you look at your invoice you will see the plan itself indicates 5pm E+W; however there are two separate line charges:
Evenings start at 5pm: 7$; and
Credit for Eve start at 5pm Cr -7$
I believe these do not currently count towards your accumulated credits at the moment. I believe they are there so Fido can up the plan when your contract ends, or at some future time, by eliminating that credit. Sneaky! :p

[thirstyears]

= $35 No contract OR $35 2yr contract and 7pm > 5pm.

OR for $45 for extra 50minutes weekday & F2F, F2R added on. But this option is too expensive for uni student.

Deal or no? Should I try calling back and asking any add on and i'll go with them? without or with contract
NO. Push for another $5 off and/or more minutes. Wind will give you all that for $35 with unlimited calling and Province wide LD (no contract); plus they are offering $150 porting credit to Fido customers!

[Kasakato]

On the $17.50 plan: if you look at your invoice you will see the plan itself indicates 5pm E+W; however there are two separate line charges:
Evenings start at 5pm: 7$; and
Credit for Eve start at 5pm Cr -7$
I believe these do not currently count towards your accumulated credits at the moment. I believe they are there so Fido can up the plan when your contract ends, or at some future time, by eliminating that credit. Sneaky! :p
Fido does not have an option for unlimited Eve/WE at 5pm, its not a "voice plan" per se. This is why it has to be credited, and no it does not count as a credit.


The $17.50 plan doesn't have a $7 credit built into it so I don't know what you're talking about when you say it does. The $17.50 plan is the base retention voice plan offered by loyalties.

And it is possible to get $15 worth of credits on that plan. A lot of people here have managed to get it, including myself.
A big +1 to that. I have $25 in credits on my $17.50.

[kamranhsiddiqi]

Called Fido today and they offered me the following (no contract):

$17.50 Voice Plan (200 min daytime, EW @ 5)
$10 Value Pack (CD, VM, 2500 SMS)
$10 Flex Data Plan
$10 credit
$5 data credit
---------
$22.50

I told them I would get back to them and to leave a note. As for the iPhone 4 they told me that it is not yet in stock and that I would have to go to the Fido kiosk to order it. Also, since I need at least a $25 plan (voice + data) to get it, I would have to start off with a $25 plan and then I would have to call them to switch it back to the $22.50 plan.

[Tyop]

Any news on when new stock will be available on the iPhone 4?
I called a few stores and they all expect it to be in next week. They all happen to have waiting lists of over 100 people..:evil:

[kamranhsiddiqi]

You have $15 credit as well. Just ask them to give you the iVP and to keep your credits.

So I can ask them for that value pack outright?

[exhausted]

How's this offer?

$52.50
200
unlimited after 5
f2f f2r (local)
unlimited incoming
500mb
caller id/unlimited text/picture/video (SMS MMS)
(forgot if there was voicemail)

So i called again and they offered to give me $50 fido dollar and $50 credit upon activation.

The $100 credit brings the plan price down to about $50/month.

There's Visual Voicemail, Name display, WhoCalled in it too.

[kitsunedon]

Any news on when new stock will be available on the iPhone 4?
I called a few stores and they all expect it to be in next week. They all happen to have waiting lists of over 100 people..:evil:

Very good chance at local Apple Stores.
Talked to retention rep yesterday and picked up my 32GB this morning.

Note: be there early. We're talking early morning because majority of people started showing up ~3 hours prior to the opening time. XD

[jbyun04]

when i bought my iphone 4 i got turned down by two fido reps and the wireless wave rep because they said i wasn't eligible even though i checked with two reps the day before the launch and on fido.ca's eligibility checker..

i walked over to futureshop and eventually got one but do you guys think if i stated how pissed off i was i could get a better deal?

[trunkstt]

so to get the iphone 4 for $159, the voice plan must be higher than $25?? i thought both data+voice has to equal 25+. If thats the case my iphone dream is fading away :(

[jlocicero]

Hello all! I'd like to get some advice on a new contract. I have 12 or 13 months left on my 3 year contract from when I bought my iPhone 3G. Here is my plan:

200 minutes, free evenings and weekends at 1700 (17.50+6.95+.50)
6 GB data (30)
iPhone Value pack - VVM, CD, WC (10)

total: $68.50 with tax.

I'd like to bring that down, and get some SMS & MMS on top.

Is it possible to do this with 1 year left on contract?

What is the $10 flex data option I keep reading about?

I'd like to get the SAF and 911 fees waived (I think that's fairly common), keep the 6 GB data (unless the flex data sounds better), I want VVM and CD, and some SMS & MMS. Any thoughts on what I should ask for?

Thanks!

[kitsunedon]

so to get the iphone 4 for $159, the voice plan must be higher than $25?? i thought both data+voice has to equal 25+. If thats the case my iphone dream is fading away :(

....I believe your thought is correct.

[Jay Hova]

In the East Coast, the call centres close at 9pm, right? Is there a way to call after that time, and perhaps reach a call centre somebody would call if they were on the West Coast?

I don't imagine people living in BC only get *611 till 6pm right, so technically us Easterners could call 9pm-12am...there has to be a way :lol:

[kitsunedon]

In the East Coast, the call centres close at 9pm, right? Is there a way to call after that time, and perhaps reach a call centre somebody would call if they were on the West Coast?

I don't imagine people living in BC only get *611 till 6pm right, so technically us Easterners could call 9pm-12am...there has to be a way :lol:

...I was told by a Fido staff (at one of their stores) the other day to try not to call in after around 6pm because that's when clients from East Coast gets redirected to the center in B.C. and waiting time drastically increases. That I guess answers your question.

[exhausted]

I tried that yesterday (calling from Montreal at 10pm) and it said service closed

I wanted to reach west coast too :lol:

[cookedDeals]

Hello all! I'd like to get some advice on a new contract. I have 12 or 13 months left on my 3 year contract from when I bought my iPhone 3G. Here is my plan:

200 minutes, free evenings and weekends at 1700 (17.50+6.95+.50)
6 GB data (30)
iPhone Value pack - VVM, CD, WC (10)

total: $68.50 with tax.

I'd like to bring that down, and get some SMS & MMS on top.

Is it possible to do this with 1 year left on contract?

What is the $10 flex data option I keep reading about?

I'd like to get the SAF and 911 fees waived (I think that's fairly common), keep the 6 GB data (unless the flex data sounds better), I want VVM and CD, and some SMS & MMS. Any thoughts on what I should ask for?

Thanks!

I have a very similar plan - $17.50 voice, $15 iPhone VP (with VVM), and $30 for 6GB of data.

I got them to drop the system access fee and 911 charge a long time ago, and after the iPhone 4 launch I added the 6GB data and got a $10 credit by using Wind's $17.50 unlimited data as leverage. Total bill is $52.50 before tax.

My contract ends next July, and I'm waiting until then to get an iPhone 5 (no contract stacking for me, thanks).

[Jay Hova]

...I was told by a Fido staff (at one of their stores) the other day to try not to call in after around 6pm because that's when clients from East Coast gets redirected to the center in B.C. and waiting time drastically increases. That I guess answers your question.

But if I call after 9pm, which is 6pm PST, what happens? B.C people don't get the call centre till 6pm PST do they lol.

[kitsunedon]

But if I call after 9pm, which is 6pm PST, what happens? B.C people don't get the call centre till 6pm PST do they lol.

We get call support until 9pm local. Just a longer wait from 6pm PST considering those from East Coast joining the queue.

[vinyan331]

Actually your plan is:
25$ 200min weekday; Unlim evenings/weekends 7pm; Unlim F2F; CID/2500 texts
7$ VM
15$ 150MB Data
So you have $17 in credits... If you had Wind there, you might have pushed for some free LD min... but you don't. So yes very decent plan.
Your social networking will count towards your data usage... so try to connect via wifi when possible.

I actually travel between Montreal and Vancouver a lot, so maybe I can use Wind to get some more credits or something like that. Also, I asked a Rogers representative in store yesterday and they mentioned that Social networking sites (Facebook, Twitter, mySpace etc) does not count towards data usage...but I guess Fido does. Do you think I might be able to use that for some more features?

The plan I have there is noted in my account, calling again and negotiating more shouldn't hurt things will it?

Thanks

[exhausted]

Social doesn't count for bandwidth for Rogers because it's actually a feature from Rogers that is part of a plan I think..

[Shirohama]

What do you think of this?

200 daytime minutes
CiD, VM
Unlimited texting
Fido to Fido calling
Unlimited evenings and weekends, starting at 5 pm
500 MB of data for BB

$40, after tax.

[redemption]

I have 2 years left in my contract, so to gain some leverage, I had to find a way to use a rogers plan. Fortunately for me, the Student plans were available (even though they're not that great).

So using the $50 Data/Voice student plan, they were kind enough to give me this:

$17.50 EPP Plan
$10.00 Retentions VP
$25.00 500mb data
-$5.00 Credit

$47.50 + tax

It was pretty decent, however, I asked if there was a cheaper data plan (I knew about the $10 flex and $15 150mb plan). He offered the $15 150mb plan with the $5.00 credit. So my plan is:

$17.50 EPP Plan
$10.00 Retentions VP
$15.00 150mb Data
-$5.00 Credit

$37.50 + tax

Since my previous plan was $35.00, I gained 100 minutes and 150 mb data for $2.50 more.

[msb45]

iPhone 4 arrived yesterday (ordered it on the release)

200 daytime
1000 E/W
Unlimited incoming
CID
VVM
2500 Text
Who Called
6GB data

50$ + tax (no SAF)

[ryderryder]

Ordered iPhone 4 on release date and got it on Aug 3.

$25 - 200 Daytime minutes / Unlimited evening weekends 7PM + F2F
$10 - Unlimited Incoming
$10 - Value Pack (2500 text messages/Voicemail/Call Display)
$10 - Flex data plan

$25 in credits
----------------
$30 + Tax = $33.90

[trellaine201]

iPhone 4 arrived yesterday (ordered it on the release)

200 daytime
1000 E/W
Unlimited incoming
CID
VVM
2500 Text
Who Called
6GB data

50$ + tax (no SAF)

Order Date: Jul 30, 2010 at 05:00 AM PDT

You received your phone??? Hmmm when did you order? I ordered mine the early morning of release.

[trellaine201]

I called Fido to inquire, and I got retentions right away even though I never knew it.

This is what was offered:
$17.50 =200 DT minutes, unlimited evenings/wkds starting at 5pm-8am and unlimited incoming calls

$25 for 6gb data

$15 for cid/vvm/name display/2500 texts

I have to decide whether saving $23 per month is worth signing a 3yr contract as I am month to month now.

Deal or no deal?

[jaggy]

Just called retentions, I quoted the Palm Pre deal as I'm in Montreal.

Here's what they offered:

200 mins
E/W unlim 5pm
VP (2500tx/CID/VM)
6gb data

Total: 42.50 + tx

What do you guys think? I tried to get incoming or F/F but the nice lady wouldn't budge. Any angles on getting this partially credited?

The CSR put a note into my account, said to find the iPhone in store if possible and call back when I got it. I forgot to ask how it'd work for contract renewal, however.. Do you guys know?

[trellaine201]

Just called retentions, I quoted the Palm Pre deal as I'm in Montreal.

Here's what they offered:

200 mins
E/W unlim 5pm
VP (2500tx/CID/VM)
6gb data

Total: 42.50 + tx

What do you guys think? I tried to get incoming or F/F but the nice lady wouldn't budge. Any angles on getting this partially credited?

The CSR put a note into my account, said to find the iPhone in store if possible and call back when I got it. I forgot to ask how it'd work for contract renewal, however.. Do you guys know?

Why would you not take that? Seems a bit better than I was offered and I thought mine was pretty decent? :confused: 6gb data is $30 alone!!

[jmah1]

Just called retentions, I quoted the Palm Pre deal as I'm in Montreal.

Here's what they offered:

200 mins
E/W unlim 5pm
VP (2500tx/CID/VM)
6gb data

Total: 42.50 + tx

What do you guys think? I tried to get incoming or F/F but the nice lady wouldn't budge. Any angles on getting this partially credited?

The CSR put a note into my account, said to find the iPhone in store if possible and call back when I got it. I forgot to ask how it'd work for contract renewal, however.. Do you guys know?

wow thats a really good plan for that price. I'm assuming you have a lot of credits to get it at that price? whats your secret ? :D

[trellaine201]

wow thats a really good plan for that price. I'm assuming you have a lot of credits to get it at that price? whats your secret ? :D

Thats what I am thinking, I am basically paying $15 more than him for Unlimited incoming (that seems high in my opinion)

I have no idea what hes waiting for

[gaofun]

200 Day Time
Unlimited incoming
1000 evenings at 7
2500 text, caller id, no vm
flex data

$33.60 tax in

I guess its decent

[trellaine201]

My deal apparently holds true for 7 days , and includes the $269 iphone on 3yr committment.

what happens if I don't have a phone in the next 7 days which is very and most likely possible?

[razzy911]

Just called retentions, I quoted the Palm Pre deal as I'm in Montreal.

Here's what they offered:

200 mins
E/W unlim 5pm
VP (2500tx/CID/VM)
6gb data

Total: 42.50 + tx

What do you guys think? I tried to get incoming or F/F but the nice lady wouldn't budge. Any angles on getting this partially credited?

The CSR put a note into my account, said to find the iPhone in store if possible and call back when I got it. I forgot to ask how it'd work for contract renewal, however.. Do you guys know?

Its a really good plan, makes me rly jealous, I might call back to re-negotiate mine.

By the way, with 6gb isn't it enough data usage to talk a LONG time using skype?

[jaggy]

Why would you not take that? Seems a bit better than I was offered and I thought mine was pretty decent? :confused: 6gb data is $30 alone!!


wow thats a really good plan for that price. I'm assuming you have a lot of credits to get it at that price? whats your secret ? :D


Thats what I am thinking, I am basically paying $15 more than him for Unlimited incoming (that seems high in my opinion)

I have no idea what hes waiting for


Its a really good plan, makes me rly jealous, I might call back to re-negotiate mine.

By the way, with 6gb isn't it enough data usage to talk a LONG time using skype?


Oh I know it's a good deal :) , I was just looking for some feedback for the incoming deal.

I'm not waiting per-say, I just need to find an iPhone in-store somewhere. The CSR said, as confirmed elsewhere in this thread, that you need a $25+ plan to be eligible for the $159 iPhone, so told me to call back once I find one.

From what I can tell, here is what it boils down to:

200 mins - 17.50
E/W 5pm -$6 ($6 credited)
VP (Caller ID, Name ID, Voicemail) - $10 ($10 credited)
6gb data - $30 ($5 credited)

Total: $42.50 ($16 credited on plan, $5 on data?)

Come to think of it, I probably can't get incoming credited because it would push me over the base value of the plan.

As for how I got it, I just quoted the Palm Pre Bell deal for $35!

[trellaine201]

Oh I know it's a good deal :) , I was just looking for some feedback for the incoming deal.

I'm not waiting per-say, I just need to find an iPhone in-store somewhere. The CSR said, as confirmed elsewhere in this thread, that you need a $25+ plan to be eligible for the $159 iPhone, so told me to call back once I find one.

From what I can tell, here is what it boils down to:

200 mins - 17.50
E/W 5pm -$6 ($6 credited)
VP (Caller ID, Name ID, Voicemail) - $10 ($10 credited)
6gb data - $30 ($5 credited)

Total: $42.50 ($17 credited)

Come to think of it, I probably can't get incoming credited because it would push me over the base value of the plan.

As for how I got it, I just quoted the Palm Pre Bell deal for $35!

Ok question: how will you get the discounted prices on the phone? If you buy instore u have to sign a contract in order to get the discounted phone. You can't get the deal negotiated instore. I am in the same situation, how do we deal with this situation in order to get the discounted price/plan?

[trellaine201]

Ok question: how will you get the discounted prices on the phone? If you buy instore u have to sign a contract in order to get the discounted phone. You can't get the deal negotiated instore. I am in the same situation, how do we deal with this situation in order to get the discounted price/plan?

Sign any voice/data plan for 3yrs then go home and call in for negotiated price?

[kamranhsiddiqi]

Just called retentions, I quoted the Palm Pre deal as I'm in Montreal.

Here's what they offered:

200 mins
E/W unlim 5pm
VP (2500tx/CID/VM)
6gb data

Total: 42.50 + tx

What do you guys think? I tried to get incoming or F/F but the nice lady wouldn't budge. Any angles on getting this partially credited?

The CSR put a note into my account, said to find the iPhone in store if possible and call back when I got it. I forgot to ask how it'd work for contract renewal, however.. Do you guys know?

there are people on this thread that have gotten that plan for $37.50 + tax.

[razzy911]

there are people on this thread that have gotten that plan for $37.50 + tax.

True, and some of them got unlimited incoming along with it too..

But they're not people from Montreal, where we don't have strong competitors like WIND ;)

[razzy911]

Oh I know it's a good deal :) , I was just looking for some feedback for the incoming deal.

I'm not waiting per-say, I just need to find an iPhone in-store somewhere. The CSR said, as confirmed elsewhere in this thread, that you need a $25+ plan to be eligible for the $159 iPhone, so told me to call back once I find one.

From what I can tell, here is what it boils down to:

200 mins - 17.50
E/W 5pm -$6 ($6 credited)
VP (Caller ID, Name ID, Voicemail) - $10 ($10 credited)
6gb data - $30 ($5 credited)

Total: $42.50 ($16 credited on plan, $5 on data?)

Come to think of it, I probably can't get incoming credited because it would push me over the base value of the plan.

As for how I got it, I just quoted the Palm Pre Bell deal for $35!

If you really want incoming unlimited for the same price, i think your only choice would be to downgrade on the data plan.

For me, the retentions agent set up my plan and told me it comes into effect as of the next billing period. When you go into store, that's when they'll apply the 3 year fido agreement.

[jaggy]

Ok question: how will you get the discounted prices on the phone? If you buy instore u have to sign a contract in order to get the discounted phone. You can't get the deal negotiated instore. I am in the same situation, how do we deal with this situation in order to get the discounted price/plan?

The CSR had the whole plan added as a note to my account, told me to try and find the phone, and then once I have it call back to get the plan applied.

I'd have preferred to just backorder it honestly!

razzy911's agent setting it to next billing period is good, as long ad there's stock somewhere by then!

[trellaine201]

The CSR had the whole plan added as a note to my account, told me to try and find the phone, and then once I have it call back to get the plan applied.

I'd have preferred to just backorder it honestly!

razzy911's agent setting it to next billing period is good, as long ad there's stock somewhere by then!

When you find the phone instore, activate it under any plan (voice/data) 3yrs then go home and change the plan?

[Metninja]

True, and some of them got unlimited incoming along with it too..

But they're not people from Montreal, where we don't have strong competitors like WIND ;)just lie and say you are moving to a wind zone, worked for me.

[deviouSx3]

When you find the phone instore, activate it under any plan (voice/data) 3yrs then go home and change the plan?

yes that would work..

Personally though I negotiated a voice plan first, then added on the data option... then asked about the iphone. They said I could go pick it up from a fido store, sign any contract and call back to fido to get the plan I negotiated before hand.

I couldn't find it in store so they just shipped an iphone 4 to my house which worked out well too.

[trellaine201]

yes that would work..

Personally though I negotiated a voice plan first, then added on the data option... then asked about the iphone. They said I could go pick it up from a fido store, sign any contract and call back to fido to get the plan I negotiated before hand.

I couldn't find it in store so they just shipped an iphone 4 to my house which worked out well too.

Hmmm but no iphones at fido right now apparently. oh well, I guess I will wait and see what happens, then call fido back later this week. I was told my notes were being held for 7 days ?

[Sliq]

So I called yesterday, and got a similar plan to what I had before, but I'm paying significantly less. I am wondering if I can renegotiate to get it lower?

I have been with fido for 2 years, paying 90-100 each month for my bill, and also added 2 additional numbers to my account for my mom and dad recently for about 30-50 per month.

Heres what I got now.
$55.xx
250 mins
500mb data
Unlimited incoming
Unlimited evenings(starting at 6 i believe)
Unlimited weekends
Unlimited text
Visual VoiceMail
Call Display
Free Fido-to-Fido/Fido-to-Rogers

I agreed to a one year extension for this plan only because I am planning on upgrading to the new iphone4 for practically free (166 fido dollars)

I gave up 6 GB of data for 500MB which should be plenty for me.
I also gave up 100 canadian long distance minutes for the free fido to fido/rogers option, which I am kind of regretting since I do work out of the local cityzone and sometimes I am forced to make a few short calls.
I would also like to get free MMS since i do about 3-5 a month, and normally get charged 50 cents for each message.

Should I ask for a lower price and get the long distance minutes back and the free MMS, or should I just be happy with what I got?

Thanks!

[ThatsADealBreaker]

Hmmm but no iphones at fido right now apparently. oh well, I guess I will wait and see what happens, then call fido back later this week. I was told my notes were being held for 7 days ?

Only 7 days? It's gonna be very tough to find one in that time. I've been looking since launch in Vancouver. I negotiated my plan on July 23rd, now I'm getting worried it's going to disappear. Called yesterday it was still there, didn't realize they expire. Need my iPhone quick, but I can't line up early on weekdays. I tried on Friday (my day off-normally I work mon-fri though) at 8:30, at an Apple store which opened at 9:30 but I didn't get one, there was about 300 people and 50 phones. Hmmmm what should I do?? Apparently Fido only shipped phones on the 1st day, now that's not an option.

[cam2on]

Hey guys. Thanks for all the helpful posts here.. So I called fido CSR today and told them i was looking into Wind plans at $35 because it's pretty much what I am paying for right now but with unlimited calling.

Got transferred to Retentions, told them I wanted iPhone4 and WIND didn't offer it. Also told them I was a low usage user and wanted the best data plan and this is what I got:

$25 (-$5 cr.)
200 anytime
Unlimited E/W @ 5pm
Unlimited Fido-Fido
VM + 2500 Text
CD (-$7 cr.)
--------------------
$20

+$10 flex
--------------------
$30/month before taxes

(total of $12 cr. each month)


Also, I can get the iPhone4 at new customer rate... $159 for 16gb and $269 for 32gb.

Tried asking for the $25 data with $20 Cr. but couldn't get it cuz they said they couldn't pull up my friends account.

How do you think I did?

and BTW, I asked him how long the "note" will stand for and he said "forever".

[ThatsADealBreaker]

Hey guys. Thanks for all the helpful posts here.. So I called fido CSR today and told them i was looking into Wind plans at $35 because it's pretty much what I am paying for right now but with unlimited calling.

Got transferred to Retentions, told them I wanted iPhone4 and WIND didn't offer it. Also told them I was a low usage user and wanted the best data plan and this is what I got:

$25 (-$5 cr.)
200 anytime
Unlimited E/W @ 5pm
Unlimited Fido-Fido
VM + 2500 Text
CD (-$7 cr.)
--------------------
$20

+$10 flex
--------------------
$30/month before taxes

(total of $12 cr. each month)


Also, I can get the iPhone4 at new customer rate... $159 for 16gb and $269 for 32gb.

Tried asking for the $25 data with $20 Cr. but couldn't get it cuz they said they couldn't pull up my friends account.

How do you think I did?

and BTW, I asked him how long the "note" will stand for and he said "forever".
You did very well. I have the same thing without Fido to Fido but with 150MB of data for either 32.50 or 27.50 (One CRS said 27.50 (32 after tax), other said 32.50 before tax-either way I'm happy). Good to know the notes last forever. That makes me less anxious about getting an IP4 asap.

[hermit1988]

I still have one year contract with fido. Can I still call for retention? Thank you for answering my question. I am currently with EPP and system access fee +10 dollars for call display and message.

[keljai]

so who got the iphone and was told later that their plan msg was expired and that they couldn't get it?

[ThatsADealBreaker]

so who got the iphone and was told later that their plan msg was expired and that they couldn't get it?

That sounds horrible, hopefully no one.

[trellaine201]

I will call again and get clarification since getting an iphone anytime soon will be like winning a lotto.

Perhaps they flag the account? And when I get my phone, call bakc and they will honour the deal?

[krypton]

I still have one year contract with fido. Can I still call for retention? Thank you for answering my question. I am currently with EPP and system access fee +10 dollars for call display and message.

yes, as long as you have been with them for few month.