[Merged] TekSavvy DSL Report

[SillySusie]

I'd still love an RFdeal anytime as long as it's legit. Probably will purchase modem from them as well.

[Firefoxer]

Ok, I called TSI and its ok to go but the proceedings will be a little different now. Still no personal information will have to be shared between any people. Ill reformulate another PM for you guys at about 4PM EST "-5".

[mcg]

Good to hear, hope to hop onto this group price plan before my next billing cycle.

[rogeryen]

no contract. high speed I think they said I have to have 6 MBps but nowhere close.

Remember, it's only "up to" 6 Mbps, and you will most likely get the same speed from Teksavvy as you got from Bell.

[nerdonsite]

Firefoxer, please PM me as well...I just canceled my rogers service and would like to joint TekSavvy.

[SillySusie]

Thanks for your effort Firefoxer, much appreciated!

[rupture]

Thanks Firefoxer, I am officially on this RFD group rate now w00t!

^5 to you sir.

[Firefoxer]

PM resent to:
rogeryen,zalapski,mcg,Gunz16,Bobby S.,rupture,clients,Topher,stuffthatsgood,nohead
Edit: and gimmegimme,xla4life

PM sent to :
I0s,e-man,ericssonboi,666,xumei,koalajoe,SillySusie,nerd onsite


ferozkq1, First do a speed test here: http://speedtest.cogeco.net/
Unfortunately, TekSavvy use the same adsl phone lines as Bell to sync so you will probably getting the same speed. I am getting 240KiB/s due to being far away. Also there is a Band rate fee for Dry loops on TSI, from 7.50$ or more depending on the fee. You can check the band rate fee here if you have a neighbor phone number,
http://www.teksavvy.com/drycheck.asp

If you are still willing to get TekSavvy you will need to buy a modem and set it up yourself(can't help you there,sorry) or buy one preconfigured at TSI during signup. Call Bell and ask to cancel your internet and ask for the cancellation number, they can force you to keep them for 30 days so you have to plan in advance. The cancellation date should always be in the weekdays to minimize the possibility of problems during switching. TSI or other Internet service providers are still at the mercy of Bell Nexia so you never know.

[e-man]

umm, can someone tell me what the price is from TekSavvy under the RFD group? that wasn't exactly clear to me. Thanks.

[rupture]

umm, can someone tell me what the price is from TekSavvy under the RFD group? that wasn't exactly clear to me. Thanks.

$3 off the Premium rate a month, so $26.95 instead of $29.95.

That's $36 extra dollars a year that I can waste elsewhere, whoo!

[Kocur]

umm, can someone tell me what the price is from TekSavvy under the RFD group? that wasn't exactly clear to me. Thanks.

i'd like to know this also.. i'm considering the group buy
firefox please pm me.

[jimmyjamez]

group rate! count me in!

my activation is on the 17 of DEC.

[xumei]

Thanks Firefoxer!!

[MrDisco]

anyone have a faq or something for this group buy? i'm on sympatico but my contract expires mid-jan and will be switching to TSI (i'm thinking of getting the premium+100gb block). what's the best way to switch over, etc?

[nerdonsite]

thank you firefoxer! I hope my connection gets setup by next week.

I didn't purchase a modem or filters though...anyone have any recommendations on what modem to buy and from where (as well as the filters). thanks in advance.

[Firefoxer]

PM sent to Kocur,jimmyjamez,Jin-n-Juice


what's the best way to switch over, etc?

Most of the last paragraph of post 1008 also applies to you. Also pmed.

[MrDisco]

thank you firefoxer! I hope my connection gets setup by next week.

I didn't purchase a modem or filters though...anyone have any recommendations on what modem to buy and from where (as well as the filters). thanks in advance.

i purchased the Speedtouch 546 (from TekSavvy funny enough on a different group buy plan). Works pretty much out of the box and seems decent.

Filters - you can try getting 1 or 2 at a bell store if they're nice enough. keep hitting different stores till you get as many as you need. I know it's not ethical :| You can also try ebay, craigslist, etc. Or if you want to be really cool, just get someone to come in and filter your line at the demarc point. No need for individual filters after that's done.



Most of the last paragraph of post 1008 also applies to you. Also pmed.

Thanks. I'll have to call next week to get my cancellation in place for Jan.10. Can we join this group at any time?

[Firefoxer]

You won't be able to keep referrals if the ones you refer to gets group pricing.
http://www.dslreports.com/forum/r19491812-Unlimited-users-not-allowed-to-join-groups-Huh


As for referrals, we are operating as we always have. Regardless of the Package that you are on, if the customer that you are referring signs up on the Premium Package at $29.95 or the Unlimited Package at $39.95 you will receive a $1 credit per referral on your monthly invoice. Referral credits are not given if the new customer signs up as part of a group, reason is that the whole group is benefiting from a discounted price.



Thanks. I'll have to call next week to get my cancellation in place for Jan.10. Can we join this group at any time?

The group wasn't setup that way when I called and there could be mistakes.

[Aznsilvrboy]

"Please Note: As of January 1st 2008, the monthly price for the Residential Unlimited Package will be increased to $39.95."

So...does this still apply if we sign up before January 1st 2008?

[Jin-n-Juice]

PM sent to Kocur,jimmyjamez,Jin-n-Juice
Awesome, thanks for organizing Firefoxer!


"Please Note: As of January 1st 2008, the monthly price for the Residential Unlimited Package will be increased to $39.95."

So...does this still apply if we sign up before January 1st 2008?

Group pricing only applies to Premium account (not unlimited). Send a PM to Firefoxer.

[Aznsilvrboy]

Awesome, thanks for organizing Firefoxer!



Group pricing only applies to Premium account (not unlimited). Send a PM to Firefoxer.

What...I wasn't asking about group pricing. :confused:

[mcg]

"Please Note: As of January 1st 2008, the monthly price for the Residential Unlimited Package will be increased to $39.95."

So...does this still apply if we sign up before January 1st 2008?

Yes, if even you sign up before you will be charge at the new rate. That's why I went from Unlimited to Premium :D

[Jin-n-Juice]

What...I wasn't asking about group pricing. :confused:
Sorry, I thought you were. But mcg is correct in the above post. Unlimited will increase to $39.95 as of Jan1/08 for all Unlimited users.

Yes, if even you sign up before you will be charge at the new rate. That's why I went from Unlimited to Premium :D

[ericssonboi]

Is there a number we can call if we're a new customer + want the group rate?

[rupture]

Is there a number we can call if we're a new customer + want the group rate?

Just signup online or call the toll free number on Teksavvy's website. I believe there's also a field within the signup form that asks if you have a group name. If not, signup anyways and then call in to get added.

[Guspaz]

I see the 6mbit figure being bandied about. I'm not sure where you guys got that.

TekSavvy, like all other wholesalers, offers *5* megabit service. Not 6. It's "Up to 5". This may change in the future as Bell changes their policies, but for now, it's 5. Don't count on anything else.

[Aznsilvrboy]

What does this mean (under residential unlimited DSL page)?

"This service is intended as a two-tiered option where you can go DSL Unlimited over Cogent (5ms to 15ms more latency) or if you prefer a premium option, DSL over Peer1 (premium routing)."

[mcg]

You can think of it as the 401 east/west highway. Unlimited only gets you on the collector lane, while Premium gives you the option of going on the express lane or the collector's. (providing the collector's is slower :D)

Or more accurately, when you have traffic going to different parts of the world, you have two routes to take, either Peer1 or Cogent, and whichever is the fastest it will take that route... which gives you "better latency" - although I never really experienced any increase on Unlimited anyways.

[Firefoxer]

What does this mean (under residential unlimited DSL page)?

"This service is intended as a two-tiered option where you can go DSL Unlimited over Cogent (5ms to 15ms more latency) or if you prefer a premium option, DSL over Peer1 (premium routing)."

ISPs buys bandwidth from from internet routing providers. Peer1 offers faster routing but is more expansive than Cogent on bandwidth. A better ping is preferable for gaming/voip and some applications.

PM sent to markj,anthill and Aznsilvrboy,dre145

[smihaila]

Have anyone noticed lately that the ping increased a bit, perhaps in connection with these recent changes in tariffs and many people jumping in from unlimited to premium?

I was on premium from the beginning (2 months). Although the ping to the first hop hasn't changed (about 22msec), a ping for example to www.amd.com showed 1 month ago about 25msec and now it shows 40msec?

[Aznsilvrboy]

6mbps/800kbps service (premium)? i've been reading reviews of Teksavvy on deslreports.com and several people have reported that they're getting 6mbps service. Is this normal? The site advertises 5mbps.

[BootsJessie]

I'd like to get in on this group pricing.
Can Firefox pm me
Thanks,

How long does it take to get up and running when you call them?
Also, is it a lot of work setting up the router from CC: 2Wire 2700HG ADSL DSL Modem Wireless G Router Firewall

[SillySusie]

How long does it take to get up and running when you call them?
I think it's 5 to 7 days, depends on if it's the first time you get connected via DSL; but if you are with Bell Sympatico now they demand 30 days notice, so the physical switch over can only take place in 30 days (because of Sympatico).

[Dave98]

6mbps/800kbps service (premium)? i've been reading reviews of Teksavvy on deslreports.com and several people have reported that they're getting 6mbps service. Is this normal? The site advertises 5mbps.

no, it's not normal. Bell is apparently setting 6mbps profiles on some wholesaler customers when it should not be the case. Some people get that people but most don't. Some that do get the profile eventually get it reset back to 5Mbps as well.

[Dave98]

I think it's 5 to 7 days, depends on if it's the first time you get connected via DSL; but if you are with Bell Sympatico now they demand 30 days notice, so the physical switch over can only take place in 30 days (because of Sympatico).

If you don't currently have a line card setup, its 5-7 days regardless of whether it's your first time having DSL or not. If you're already a Sympatico customer, the switch to Teksavvy or any other wholesaler can be immediate aside from any complications.

The Sympatico 30 day notice is not a new policy either. I've been seeing people surprised about this but they shouldn't be if they've read the TOS ;)

[kingfencer]

anyone having trouble with teksavvy? i keep on disconnect this week,a nd my speed fluxtuate from 76k to 200k, it use to be stable 260k. When i phone tech support, they tell me to switch phone jacks to see if it helps, i know it dosn't do anything... why do they waste my time... just submit a damm ticket to bell and have them look at it...

[Evil Baby]

anyone having trouble with teksavvy? i keep on disconnect this week,a nd my speed fluxtuate from 76k to 200k, it use to be stable 260k. When i phone tech support, they tell me to switch phone jacks to see if it helps, i know it dosn't do anything... why do they waste my time... just submit a damm ticket to bell and have them look at it...

My service seemed to crap out the other night but I'm pretty sure it had mroe to do with my router. I just powered down the modem and the router powered up and life was good again. Well as good as I get.

[mcg]

No response from Chris over at Teksavvy as of yet.

[Firefoxer]

kingfencer, can you monitor your modem for line errors? That's what I would do.

PM sent to analyst-therapist,BootsJessie,Riflem@n

[rogeryen]

No response from Chris over at Teksavvy as of yet.

same here, i think they don't like it when groups are abused...

[mcg]

Well whatever, I'm happy with $28.95/mo. Teksavvy deserves it.

[st7860]

No response from Chris over at Teksavvy as of yet.

groups or otherwise, he should be happy people are signing up for his capped service and this board/thread is bringing him customers.

[Big8D]

Well whatever, I'm happy with $28.95/mo. Teksavvy deserves it.

$28.95 is monthly payment or you have to pay 12x28.95 in advance like Acanac?

[Rehan]

$28.95 is monthly payment or you have to pay 12x28.95 in advance like Acanac? Monthly. There's no yearly contract. Just cancel at least 5 days before the next billing date, if you don't like the service.

[Big8D]

Monthly. There's no yearly contract. Just cancel at least 5 days before the next billing date, if you don't like the service.

thank you!

[raptorsfever]

If you sign up under this link, the price does not change!

www.caw.teksavvy.com

I'm not sure if this question was asked before, but I was wondering if the caw deal is valid for the people looking for a dry loop plan? I understand that I probably need to pay $12 extra, but that's fine with me as long that I don't need to get anything Bell.

Anyway, anyone know if it'll work for dry loop sign up?

[matkun]

I've signed up with Teksavvy at my Waterloo residence, since the landlord just cut off the Sympatico connection.

Quick questions:
1) The DSL connection on the Speedstream status page is still showing connected, just the Internet connection is down. If I put in my TekSavvy login info on the connection page, would I be up and running right away, or does the line card need to be changed to TekSavvy's?

2) Where, and what is a good modem to buy? Would rather avoid the 2wire since I've already got a good performing WRT54G and don't want the hassle of returning it if I get a dud.

Infonec seems to have the Speedtouch 516, but the online tool is not showing any stock. Haven't called them yet.

[Firefoxer]

I've signed up with Teksavvy at my Waterloo residence, since the landlord just cut off the Sympatico connection.

Quick questions:
1) The DSL connection on the Speedstream status page is still showing connected, just the Internet connection is down. If I put in my TekSavvy login info on the connection page, would I be up and running right away, or does the line card need to be changed to TekSavvy's?


You need a phone line or dry loop line or the written permission from your landlord to use their phone line for your internet. Maybe it would work for now but eventually the line card will be disconnected.

PM sent to raptorsfever,matkun and input and emoci,mre

[matkun]

You need a phone line or dry loop line or the written permission from your landlord to use their phone line for your internet. Maybe it would work for now but eventually the line card will be disconnected.

PM sent to raptorsfever

We did have a phone and DSL line until it was cancelled on this past Thursday. Again, the DSL connection on the modem is still active, the network is just not authenticating the sympatico login anymore.

I placed the order with TekSavvy on Friday, and since I remember one of the places used to sell just an alternate login which could be used with Bell's service, I figure I could be up and running when I put in my TekSavvy login tomorrow.

PS: Is it too late to get in on the group discount since I've already ordered?

[rupture]

We did have a phone and DSL line until it was cancelled on this past Thursday. Again, the DSL connection on the modem is still active, the network is just not authenticating the sympatico login anymore.

I placed the order with TekSavvy on Friday, and since I remember one of the places used to sell just an alternate login which could be used with Bell's service, I figure I could be up and running when I put in my TekSavvy login tomorrow.

PS: Is it too late to get in on the group discount since I've already ordered?

Call them and give them the group info. They will provide you with the discount the next billing cycle.

[matkun]

Interesting, it works when I put in the TekSavvy login into the Speedtream Sympatico provided (which I will need to send back shortly due to Sympatico cancellation) but not when I put it into the Speedtouch 516 I bought today.

Is it likely that the Speedtouch won't work until Thursday (the activation date) or just that it's bad?

[input]

I'm going to call TekSavvy to change from Unlimited to Premium. But is it possible to get in with the Group Buy or not?

Also,

What's the benefits of having a Static IP?

[rupture]

Interesting, it works when I put in the TekSavvy login into the Speedtream Sympatico provided (which I will need to send back shortly due to Sympatico cancellation) but not when I put it into the Speedtouch 516 I bought today.

Is it likely that the Speedtouch won't work until Thursday (the activation date) or just that it's bad?

You may need to login to your Speedtouch and change the VPI/VCI values.

In Ontario, we use 0/35, and your modem may not be setup correctly yet.

[rupture]

I'm going to call TekSavvy to change from Unlimited to Premium. But is it possible to get in with the Group Buy or not?

Also,

What's the benefits of having a Static IP?

You can switch to Premium and join the group at any time, pricing will be reflected on the next billing cycle.

The only benefit of having a static IP is if you want to run a server (which Teksavvy allows) and if you want to access binaries through Newsgroups. Only static IP subscribers have access to newsgroups.

[mcg]

Hmm, got a mail today saying my rate was changed to the group pricing. I'll check if this is indeed the case on next month's bill (on the 4th of Jan). Thanks alot guys.

[rupture]

Hmm, got a mail today saying my rate was changed to the group pricing. I'll check if this is indeed the case on next month's bill (on the 4th of Jan). Thanks alot guys.

By mail do you mean email?

[Colts]

can i get in on this group rate as well i am gonna switch to teksavvy instead of primus which has been slow and overpriced. thanks

[Big8D]

how much is the group rate?

[rupture]

how much is the group rate?

If you scroll up or back a couple of pages you will see. It's $3/off Premium price per month.

[Brolo]

TekSaavy is sounding pretty good. My Bell contract just expired and I'll aim to make the switch come January. Anyone know if Bell has any deals to keep their DSL modem?? Or anybody have a DSL modem hookup?

Anyone know if a 2Wire 2700HG ADSL DSL modem is compatible / any good?

Bell speed is rated at 5Mbps for my residence but I've never gotten anywhere close to that. Icing on the cake is the torrent capping they started in the past week or two. Downloading stuff at 30kbps SUCKS!!!!!!!

[Pete Jones]

Anyone know if a 2Wire 2700HG ADSL DSL modem is compatible / any good?

Bell speed is rated at 5Mbps for my residence but I've never gotten anywhere close to that. Icing on the cake is the torrent capping they started in the past week or two. Downloading stuff at 30kbps SUCKS!!!!!!!

The 2wire modem works great. I've been running with it for a while now and it works like a charm.

As for the 5Mpbs issue, keep in mind that your DSL profile might not allow you to get the full 5mbits. There are so many issues that could affect your DSL speed -- switching providers isn't necessarily going to help -- but the teksavvy staff have been helpful with me to boost my profile and give me about 3.8 mbits, which is fine for me.

--Pete

[Evil Baby]

TekSaavy is sounding pretty good. My Bell contract just expired and I'll aim to make the switch come January. Anyone know if Bell has any deals to keep their DSL modem?? Or anybody have a DSL modem hookup?

Anyone know if a 2Wire 2700HG ADSL DSL modem is compatible / any good?

Bell speed is rated at 5Mbps for my residence but I've never gotten anywhere close to that. Icing on the cake is the torrent capping they started in the past week or two. Downloading stuff at 30kbps SUCKS!!!!!!!

I doubt you'll get any higher speeds on TekSavvy then you did on Bell, simply because you are using Bell's lines.

and man, 30kbps isn't something to complain about. You can start complaining when your torrents don't go about 5kb/s

[Firefoxer]

The 30kBps (240kbps) downloading is Bell using traffic shaping equipment. Syncing at that speed is too rare.

pmed Colts,drewski,rvd,Boyboy,Brolo,Homer88

[Brolo]

Thanks for the modem info, Pete.

As for the 5Mpbs issue, keep in mind that your DSL profile might not allow you to get the full 5mbits. There are so many issues that could affect your DSL speed -- switching providers isn't necessarily going to help
Torrents used to be much faster - I would often get 300 and every so often 400+ kBYTES. But quite recently, there's clearly a cap at 30kBps. It can't be related to line as it was much faster before. I did read up on RFD about Bell beginning a new round of capping.

Add to that Bell's higher price, plus their change from unlimited downloads to 60GB per month without notifying me, and that's all the more reason to take my business somewhere else.

Also...thanks to Firefoxer for all the hard work on group coordination.

[Paranoidandroid]

Just got activated today. Virtually no speed difference between this and Rogers, still getting around 5mbps.. but at least I'm not a slave to Rogers' ridiculous bandwidth caps! :D

[Brolo]

Could someone PM with with a TekSavvy signup group?? I'm on the phone with Bell right now to cancel, and I'll be calling TekSavvy once I have a group to join.
Thanks

[Rui83]

Is everyone using premium now? No one uses the 200gb of bandwidth that they offer?

Any opinions on both plans?

Thanks,
Rui

[rupture]

Test the 2Wire modem thoroughly when you buy it/take it home. The one Canada Computers sell are refurbs from AT&T in the US. I've heard that many of them are duds and it wouldn't be a surprise if you'd need to go to the store and exchange it once or even twice.

Most people have been lucky to get one that works properly :)
These modem/routers have been known to handle 'line noise' a little better.

If you want a rock solid modem, I suggest the Speedtouch line.

[Brolo]

If you want a rock solid modem, I suggest the Speedtouch line.
Where would I get one? And would the price be anywhere close to $20??

[rupture]

Is everyone using premium now? No one uses the 200gb of bandwidth that they offer?

Any opinions on both plans?

Thanks,
Rui

You mean nobody uses the full 200gb that they offer with the Premium brand?

As of right now, you are REQUIRED to be on the Premium brand for this group pricing, it cannot be applied to the Unlimited brand (although talks are underway with TekSavvy management re this).

For the average consumer, 200GB bandwidth traffic a month is plenty. If you need more for a certain month, you can buy extra blocks or take the 25 cent?/GB overage charge.

The only difference between the Unlimited and Premium brands are:

- Unlimited offers unlimited upload/downloads and routing goes through the Cogentco (not as good, see below)

- Premium's routing goes through Peer1 (better routing and less lag, great for gamers) and there is a 200GB/month cap.

* The average user won't see the difference in routing. Both are reliable and have backups in case they fail.

Hope that helps.

[rupture]

Where would I get one? And would the price be anywhere close to $20??

There's a few threads here on RFD about them. A quick search turned this one up: http://www.redflagdeals.com/forums/showthread.php?t=506259

If you decide to go with Teksavvy, you can order one through them as well.

And no, they are nowhere close to $20 each, try about $60-$80. But they are rock solid and have a good record behind them. Plus you will find knowledgeable people who will assist with line issues using this modem over at dslreports.com.

They also support ADSL2+ so when Bell is ready to roll out that service, you'll be set. I think the 2Wire supports this as well. The Speedtouch series are well worth the investment.

[Brolo]

Just got off the phone with Bell...here's what I was told.

-They admit that there *is* a new bandwidth cap in effect, but only between the peak hours of 4:00PM - 6:00PM. This doesn't explain why my Torrent apps are stuck at 30kBps these days, but they swear there's nothing they've changed.
-For $3 more, I could purchase their 7Mbps service. Not sure how that works since their website tells me the line to my home is rated at 5Mbps. And even with a 7Mb line, there would still be a cap. :confused:
-They'll give me cheaper service until the end of February to see if the dropped speed remains a problem. Price down from $34.95 to $29.95.

So two more months with Bell...then we'll see.

[rupture]

Just got off the phone...here's what I was told.

-They admit that there *is* a new bandwidth cap in effect, but only between the peak hours of 4:00PM - 6:00PM. This doesn't explain why my Torrent apps are stuck at 30kBps these days, but they swear there's nothing they've changed.
-For $3 more, I could purchase their 7Mbps service. Not sure how that works since their website tells me the line to my home is rated at 5Mbps. :confused:
-They'll give me cheaper service until the end of February to see if the dropped speed remains a problem. Price down from $34.95 to $29.95.

So two more months with Bell...then we'll see.

Bell Sympatico throttles torrents. Same with Rogers.

As a result of this, many people have switched over to smaller ISPs like Teksavvy, who do not throttle. I regularly achieve 520KB/sec + constant speeds when downloading torrents.

[Brolo]

*drool*
I'd love to get torrent speeds like that. That settles it then...I'm switching ISP's.

Question: if I go out a buy a DSL modem to use with TekSavvy, can I test that router out with my Sympatico account? Would it literally be plug and play, ie. swap out modem provided by Bell and use my new one instead? Any sort of configuration to do? Since Bell's PPOE setting are already in my computer, I'm guessing it would be a straight swap.

My plan is to buy a modem, test it out while it's still under warranty (using Bell), then switch to TekSavvy in January.

[rupture]

As long as the modem you are purchasing is configured with the correct settings, then yes, it will work straight out of the box. Simple unplugging of the Sympatico modem and plugging the new one in.

If it is not configured with Bell's settings, you will need to reconfigure it.

BTW: The settings 'VPI/VCI values' that Bell uses are 0/35.

[Homer88]

Can I get into the group rate too? Sick of Sympatico!

Thanks!

[matkun]

As long as the modem you are purchasing is configured with the correct settings, then yes, it will work straight out of the box. Simple unplugging of the Sympatico modem and plugging the new one in.

If it is not configured with Bell's settings, you will need to reconfigure it.

BTW: The settings 'VPI/VCI values' that Bell uses are 0/35.

As a heads up, the Speedtouch 516 I bought from Infonec was configured for 8/35 and did not properly login. Haven't tested it with the 0/35 setting yet, will tomorrow.

Love the interface on it though, this thing looks like a really full featured router in addition to the DSL modem functionality (though with only 1 port). Love that I can see the detailed specs on the DSL connection (ie: the actual up/down link #'s and everything).

[rupture]

As a heads up, the Speedtouch 516 I bought from Infonec was configured for 8/35 and did not properly login. Haven't tested it with the 0/35 setting yet, will tomorrow.

Love the interface on it though, this thing looks like a really full featured router in addition to the DSL modem functionality (though with only 1 port). Love that I can see the detailed specs on the DSL connection (ie: the actual up/down link #'s and everything).

8/35 won't work. Only 0/35 will work in Ontario/Quebec. The Speedtouch 516 is wonderful, I have one myself! There is just so much you can do with it and a lot of knowledgeable people over at dslreports.com that will help with troubleshooting.

To have a little more fun,download the DMT program and see the stats through a program on your desktop. No need to login to the modem! http://www.2cent.de/dmt/v7/dmt_redux.zip

* If you are connecting through a router, you will need to configure the gateway in order to use the program. If you're connecting directly to a computer, it will work without any further configuration.

After purchasing this modem, I would highly recommend that you flash it to the 6 or 7 series firmware (rock solid - mine has been up for 3 weeks straight, no reboots!).

[Aznsilvrboy]

Any way to get out of a 1 year contract with Bell without any penalties?

[Firefoxer]

Any way to get out of a 1 year contract with Bell without any penalties?

Did you got on unlimited contract and got capped or they started traffic shaping your connection without informing you? If yes its you that should ask for money for changing terms in the contract. Very easy to invalidate and ask for compensation in small courts in Quebec. The Bell legal department knows this and makes sure you get what you want so they wont lose a case. Unilateral contracts (That includes changing the service because of TOS) are illegal and can be canceled at any time.

Off topic:
There is a new law coming soon in Quebec to force Bell and others to send in writing the exact contract you got by phone. It will apply on phone contracts from December 15. They have up to 30 days to send it or you can cancel it after that delay. No more bs.

Pm sent to giggy60 and Turge,sandman804,eelfliw,Rehan

[Turge]

I just signed up with TSI a few days ago and my service should be active any day now.

Can someone PM me a group name so I can join too?

Thanks!

[BootsJessie]

I'm looking at getting the 2wire from CC. I want to run my PC wireless from it as I don't have a jack in my computer room. My PC doesn't have a wireless card.
My question is, will any wireless card work? Or do I need a specific card for a specific modem?
Thanks,

[Brolo]

My question is, will any wireless card work? Or do I need a specific card for a specific modem?
Thanks,
Any wil work, assuming the encryption you choose to use is compatible with the wireless card you choose to buy. It shouldn't be a problem though...WEP and WPA is highly standard.

[BootsJessie]

Any wil work, assuming the encryption you choose to use is compatible with the wireless card you choose to buy. It shouldn't be a problem though...WEP and WPA is highly standard.

Thanks!

[matkun]

After purchasing this modem, I would highly recommend that you flash it to the 6 or 7 series firmware (rock solid - mine has been up for 3 weeks straight, no reboots!).

Got it working now, with 0/35 as you said.

This is the info for my Speedtouch 516:
Product Name: ST516
Software Release: 6.2.16.3
Software Variant: DV
Boot Loader Version: 1.0.6
Product Code: 3594263A
Board Name: BANT-V

Seems like it's using the 6 series firmware?

PS: Linestats from the DMT program:
Downstream: 3000 kb/s, 24.0 dB Attenuation, 30.5 dB SNRM, 19 dBm transmit power
Upstream: 800 kb/s, 12.0 dB Attenuation, 8 dB SNRM, 11.5 dBm transmit power.

[rogeryen]

just got an email from christ@TSI confirming my group rate!:razz:

[Brolo]

Canada COmputer downtown supposedly has four 2wire DSL modems in stock. I was just there...and they're out of stock. :evil:

God I hate that store.

[rupture]

Got it working now, with 0/35 as you said.

This is the info for my Speedtouch 516:
Product Name: ST516
Software Release: 6.2.16.3
Software Variant: DV
Boot Loader Version: 1.0.6
Product Code: 3594263A
Board Name: BANT-V

Seems like it's using the 6 series firmware?

PS: Linestats from the DMT program:
Downstream: 3000 kb/s, 24.0 dB Attenuation, 30.5 dB SNRM, 19 dBm transmit power
Upstream: 800 kb/s, 12.0 dB Attenuation, 8 dB SNRM, 11.5 dBm transmit power.

Glad to hear! With those stats you should be able to achieve 5Mbit instead of your 3Mbit. Are you on fastpath or interleave?

I've had great success with firmware version 6.2.29.2. If you are up for it, you can find it here: http://www.speedtouchforum.de/viewtopic.php?t=1089#8355

You can also test out the 7 series firmware, but for me it was a little unstable. Good luck!

[smihaila]

I have currently 7.4.1.7 and it's rock rock solid, as the other person said before.

[Macross_Freek]

So now that Rogers is apparently going to start enforcing bandwidth caps I have a question about how to test drive Teksavvy.

I live in an older home in downtown Toronto and the phones lines aren't exactly the best. I would like to see how Teksavvy works before comitting to them. Would signing up and renting the modem for a month before purchasing my own be the best and cheapest way to go or should I just eat the cost of the modem and maybe resell it later?

Also I have friends and family close by who have Bell service. Is it possible for me to borrow their modem to try?

Thanks.

[rupture]

So now that Rogers is apparently going to start enforcing bandwidth caps I have a question about how to test drive Teksavvy.

I live in an older home in downtown Toronto and the phones lines aren't exactly the best. I would like to see how Teksavvy works before comitting to them. Would signing up and renting the modem for a month before purchasing my own be the best and cheapest way to go or should I just eat the cost of the modem and maybe resell it later?

Also I have friends and family close by who have Bell service. Is it possible for me to borrow their modem to try?

Thanks.

Well in order to get DSL, you first need to have it activated on your line. There's no other way to test it at your home without first signing up. If for whatever reason it does not work out during the first month, and you decide to cancel, you will be charged $25 fee from TekSavvy.

It does cost DSL companies money to setup your line, so they'd ideally like to retain you for at least a few months.

If you've got neighbours who use DSL, ask them how their speeds are. That doesn't really say anything about your home itself, but its a good way to narrow down if the infrastructure in your neighbourhood is good enough for DSL (generally speaking).

[MaxTO]

Anyone have room for one more for the group rate? PM me. Thanks!

[jerryhung]

"RedFlagDeals" group created
http://www.redflagdeals.com/forums/showthread.php?t=526728

$26.99 for Premium
$36.99 for Unlimited

[Firefoxer]

He can take over if he wants but I don't think posting the group name for all google to see was a good idea. The other group got more options so the better.

Those who still wish to enter the group I created these rules still applies; You have to be already on Premium and in use before joining in. For now on the group I created is kept to those who I PMed and they don't have to join in if they don't want to. Please don't post the group name I created.

[HUH]

my contract at Bell is up and they are offering me a new contract:

- 12 months
- $44.95/month
- DSL Performance (unlimited bandwidth, up to 7 Meg service)


is it still better than what TekSavvy can offer?

p.s. I do not have my own modem

[mcg]

Teksavvy, 5Mbps for $26.95 a month. Cap is at 200GB. For an extra 2mbps with Bell (or unlimited bandwidth), don't think it justifies a $20 hike. Besides, who uses more than 200GB anyways? If you do, well, I guess that's an exception.

[rupture]

Might also want to mention that service is dependent on your line condition and factors in your distance from the CO. You may not achieve a full 7Mbit.

[BootsJessie]

Can anyone recommend a good wireless router?
The ones at CC have been sold out for a while now. Where else can I find them or what other ones would be comparable that I could use with Tek Savvy?
I'm currently on cable and want to change but I don't have a phone jack in the room where my PC is. Secondly, would any wireless card for my PC work?
Thanks,

[raptorsfever]

Can anyone recommend a good wireless router?
The ones at CC have been sold out for a while now. Where else can I find them or what other ones would be comparable that I could use with Tek Savvy?
I'm currently on cable and want to change but I don't have a phone jack in the room where my PC is. Secondly, would any wireless card for my PC work?
Thanks,

http://www.logiccomputerhouse.com/site/main.php?module=detail&id=12575

Try Logic Computer. :) Goodluck!

[Hu$tlah]

http://www.logiccomputerhouse.com/site/main.php?module=detail&id=12575

Try Logic Computer. :) Goodluck!

I was there 2 days ago on Kennedy road and they dont have it but the store next to it, can't remember the name but they do have it and had 2 or 3 available, the one I got was a dud so going tonight to exchange it They sell for 24.99 and there is no refund with them only exchange. I bought it from them and he charged me $22.99. The guy would not match the price and I told him I will buy 2 so give it to me for $20.00 but he wouldn't.

[Aceyalone]

Anyone have an open spot in their group or would someone like to start a new group to get the discount? I'd like to sign up this week if possible. Let me know.

[rupture]

Anyone have an open spot in their group or would someone like to start a new group to get the discount? I'd like to sign up this week if possible. Let me know.

Keep in mind that groups are limited to friends/family/co-workers according to TekSavvy's official policy. Be cautious if your new group does not fall within this category as it may get redflagged again.

[Aceyalone]

Well I don't think it should be that big of a deal if say 5 or 6 people from here got together and just made a group.

[Hu$tlah]

I think I am probably the first person to experience hell going through Teksavvy. My connection was suppose to be up and running December 03/07and I still dont have connection. I went through many routers and then told teksavvy to have a bell technician come in to check the lines. Bell Technician came 2 or so weeks ago and said it has something to do with the high speed connection which he will fix by going downstairs in the building and i should have connection. So I am like okay, no problem, but I didnt have connection so i called Teksavvy who told me it will be available the next day. I said fine and I was going out of town for few days and when I come back and find out I still no connection so I call Teksavvy again and the rep tells me he is escalating it to bell to have my connection up and running the next day I believe that was December 23 or so and still nothing. So I call again and spoke with another Rep who supposedly is a manager there and he tells me that I will not have connection until wednesday or Thursday so until Jan 03/08 this week and so far still have no connection. I asked this manager that why would someone tell me that they are escalating the ticket and gives me assurance that I will have connection the next day???? I could not believe what this manager tells me, I was so surprised that I wanted to laugh and yell at this dumbass manager, he tells me that "the other guy is a NEWBIE and does not know what he is doing". Who the hell made this guy a manager??? He never once apologized to me, instead calls his staff member who more than likely he hired, a Newbie???? I wanted to ask him right there if he really is a manager but I didnt and just said that I better have connection by latest Thursday Jan 03/08, which is this week and if not, then I will need to speak with his manager who might tell me that he too is a newbie. Will update what happens tmw.

[Aceyalone]

I just signed up this morning. I was told you need a minimum of 5 people (you + 4 more) to get a group discount. If anyone is interested in forming a group let me know.

[renhui]

sorry to hear that, man.
A quick question here, do they charge you after you got the high speed up or they start from the day you signed up?


I think I am probably the first person to experience hell going through Teksavvy. My connection was suppose to be up and running December 03/07and I still dont have connection. I went through many routers and then told teksavvy to have a bell technician come in to check the lines. Bell Technician came 2 or so weeks ago and said it has something to do with the high speed connection which he will fix by going downstairs in the building and i should have connection. So I am like okay, no problem, but I didnt have connection so i called Teksavvy who told me it will be available the next day. I said fine and I was going out of town for few days and when I come back and find out I still no connection so I call Teksavvy again and the rep tells me he is escalating it to bell to have my connection up and running the next day I believe that was December 23 or so and still nothing. So I call again and spoke with another Rep who supposedly is a manager there and he tells me that I will not have connection until wednesday or Thursday so until Jan 03/08 this week and so far still have no connection. I asked this manager that why would someone tell me that they are escalating the ticket and gives me assurance that I will have connection the next day???? I could not believe what this manager tells me, I was so surprised that I wanted to laugh and yell at this dumbass manager, he tells me that "the other guy is a NEWBIE and does not know what he is doing". Who the hell made this guy a manager??? He never once apologized to me, instead calls his staff member who more than likely he hired, a Newbie???? I wanted to ask him right there if he really is a manager but I didnt and just said that I better have connection by latest Thursday Jan 03/08, which is this week and if not, then I will need to speak with his manager who might tell me that he too is a newbie. Will update what happens tmw.

[Aceyalone]

They charge you the day you sign up.


sorry to hear that, man.
A quick question here, do they charge you after you got the high speed up or they start from the day you signed up?

[rupture]

Actually, I am fairly certain you get billed on your scheduled activation date. This date is generally anywhere between 5-7 days after you order.

[renhui]

That makes more sense. :)


Actually, I am fairly certain you get billed on your scheduled activation date. This date is generally anywhere between 5-7 days after you order.

[gimmegimme]

That makes more sense. :)
That may make sense, but it's not the case. I got billed on the day I ordered, and then the same day each month.

[rupture]

Okay confirmed, the billing happens when you sign up. Say that you want service starting Jan 3rd, so your "months" would be the 3rd to the 2nd. This means you would pay now for Jan 3rd to Feb 2nd. Your next bill and each one thereafter is 5 days before your "month".

[Hu$tlah]

Okay so just got off the phone with Teksavvy and I still have no connection and I swear to God they have the worst customer service. They are horrible and I get better customer service through Rogers which is pretty sad.

This idiot last night told me from Teksavvy they will reopen the ticket and escalate it and I will have my connection today for sure and that moron didnt even create a ticket. I speak to a different person today and she said he didnt create any ticket. I am so furious and the rep then is telling me bell called me 2 days ago when they never did at all, I was home and I checked my msgs and no msg from bell or anything so they closed the ticket. why would they clsoe the ticket and Why the hell are they lying????? I am speaking with their idiotic manager first thing in the morning and I am gonna make sure his Friday is ruined completly.

Can someone recommend someone else besides Rogers and Bell?

Thank you.

[rogeryen]

Okay so just got off the phone with Teksavvy and I still have no connection and I swear to God they have the worst customer service. They are horrible and I get better customer service through Rogers which is pretty sad.

This idiot last night told me from Teksavvy they will reopen the ticket and escalate it and I will have my connection today for sure and that moron didnt even create a ticket. I speak to a different person today and she said he didnt create any ticket. I am so furious and the rep then is telling me bell called me 2 days ago when they never did at all, I was home and I checked my msgs and no msg from bell or anything so they closed the ticket. why would they clsoe the ticket and Why the hell are they lying????? I am speaking with their idiotic manager first thing in the morning and I am gonna make sure his Friday is ruined completly.

Can someone recommend someone else besides Rogers and Bell?

Thank you.

It's kinda hard to believe you since their superior customer service is so well known, maybe you wanna ask for the names of the CSRs and even maybe the manager.
Also, if you really want to complain, post it on their forum, http://www.dslreports.com/forum/teksavvy, their boss posts every day and im sure your problem will be solved in no time.

[Riflem@n]

Okay so just got off the phone with Teksavvy and I still have no connection and I swear to God they have the worst customer service. They are horrible and I get better customer service through Rogers which is pretty sad.

This idiot last night told me from Teksavvy they will reopen the ticket and escalate it and I will have my connection today for sure and that moron didnt even create a ticket. I speak to a different person today and she said he didnt create any ticket. I am so furious and the rep then is telling me bell called me 2 days ago when they never did at all, I was home and I checked my msgs and no msg from bell or anything so they closed the ticket. why would they clsoe the ticket and Why the hell are they lying????? I am speaking with their idiotic manager first thing in the morning and I am gonna make sure his Friday is ruined completly.

Can someone recommend someone else besides Rogers and Bell?

Thank you.

Calling them idiots isn't going to help the situation "Hu$tlah"

[st7860]

Okay so just got off the phone with Teksavvy and I still have no connection and I swear to God they have the worst customer service. They are horrible and I get better customer service through Rogers which is pretty sad.


Can someone recommend someone else besides Rogers and Bell?

Thank you.


http://www.cia.com/

[Hu$tlah]

Calling them idiots isn't going to help the situation "Hu$tlah"

I know it won't but when someone tells me the day before they are escalating the issue again and will create a ticket for it and then don't do it what else do you want me to call them? I will speak with Steve tmw who is the manager and hopefully I can get my connection. The thing I am really upset about it is that they are saying bell called when they didn't and if they even did and I didn't pick up, wouldn't they leave me a msg to call back before closing the ticket?

Anyways, will update tmw when I speak with Steve.

[mcg]

Where in Scarborough do you live? Kennedy and Steeles is a great location for DSL right now. Not sure about others.

[Tijuana]

I just checked online, and they dont have dsl in mississauga, atleast my area but my area should..? I dont get it, should I call? Also if I can get it, what type of modem should I get? My router is really buggy with port forwarding and I need to forward alot of ports(4 computers) and I dont want to get a modem/router, so which is the best to use? and do I need a filter on every phonejack that im using? Thanks

[Prankster]

Hu$tlah: U should be carefull when name calling, you never who from Teksavvy is on here reading this thread, if you know what I mean, with your descriptive problem, it is not hard to figure out who wont get any help when you call the office for more help. Understand what I am saying ;) ;) ;) ;)

[Tijuana]

Okay, I can get dry loop dsl, so what type of modem should i get? Whats the best one? CC has a 2wire modem, but its also a router, doesn't this screw up port forwarding?Thanks

[matkun]

Okay, I can get dry loop dsl, so what type of modem should i get? Whats the best one? CC has a 2wire modem, but its also a router, doesn't this screw up port forwarding?Thanks

I got the Speedtouch 516 from Infonec for ~$50-60 or so. It's a helluva modem, the interface is amazing. I'm roaring along at 512 / 6.016 up/down according to it. Has nice options for forwarding, DDNS and tons of stuff and keeps track of data transferred up/down so you have an idea of how much your transferring.

[Firefoxer]

The group I created is also now closed to new members. I'm sorry to those that didn't got into the group yet. You can still make a group as long as its for Premium and you follow the rules below.


The group rates have been under review by management and advertising or posting group rates on bulletin boards or forums is not permitted. The Group program is intended for friends/families/co-workers to come together to get a deal, not strangers. The accounts who have been changed to the group rate can keep it however "groupnamehere" is closed for new additions.

A lot of people got PMed.

[noreaga]

hey guys, just stumbled onto this part of the RFD forums. I was looking at making a move from Sympatico, and heard through word of mouth about Teksavvy.

Simple question: I want to re-use my Sympatico DSL modem. Whats the easiest way of finding out if Teksavvy will support it ? Do they have a list online ?

Secondly, is there one type of modem thats 'better' than another ? Or, does the modem not have much to do with it all ?

Oh, also, does Teksavvy offer email accounts with their service ?

[jerryhung]

hey guys, just stumbled onto this part of the RFD forums. I was looking at making a move from Sympatico, and heard through word of mouth about Teksavvy.

Simple question: I want to re-use my Sympatico DSL modem. Whats the easiest way of finding out if Teksavvy will support it ? Do they have a list online ?

Secondly, is there one type of modem thats 'better' than another ? Or, does the modem not have much to do with it all ?

Oh, also, does Teksavvy offer email accounts with their service ?

Call TekSavvy, they will tell you if the modem is supported or not (I did, with my Bell leftover modem, Speedtouch), if you tell them the modem model. Most likely whatever works for Bell, it'll work for other DSL companies

The modem doesn't matter THAT much IMO, the distance affects more

Yes they offer email

[terrybear]

Just curious .... has anyone premium account users gotten there speed increases yet to 7 megs yet on there profiles ??

thanks

[emoci]

Just curious .... has anyone premium account users gotten there speed increases yet to 7 megs yet on there profiles ??

thanks

Teksavvy itself is not offering any speed increases to 7Megs, however some users in areas where Bell has finished the updgrades have seen their speed go up

Personally I haven't yet, and although my current speeds are on the 4300 expectation my line stats are bad enough that I doubt the higher speed will do much.....so sometimes even if your area is upgraded you may not be able to get the higher speed based on line stats....

[terrybear]

Teksavvy itself is not offering any speed increases to 7Megs

The rep I spoke with about it when they where talkin about the upgrades & change in rates said premium users will get up to 7 meg connections & those with unlimited will remain at 5 meg profiles.

[Dave98]

hey guys, just stumbled onto this part of the RFD forums. I was looking at making a move from Sympatico, and heard through word of mouth about Teksavvy.

Simple question: I want to re-use my Sympatico DSL modem. Whats the easiest way of finding out if Teksavvy will support it ? Do they have a list online ?

Secondly, is there one type of modem thats 'better' than another ? Or, does the modem not have much to do with it all ?

Oh, also, does Teksavvy offer email accounts with their service ?

Is that the modem Bell sent you? You still have to send that one back to Bell eventually if it is.

[Dave98]

I don't believe Bell has given the go ahead for 7meg profiles to wholesalers yet anyway.

[noreaga]

Is that the modem Bell sent you? You still have to send that one back to Bell eventually if it is.

hey, yeah, it is the one that Bell sent me. I was thinking about that actually ... sounds like I do have to return it.

Where can I get another modem from ? Teksavvy told me that itd cost me $99 if i wanted to get it through them.

[matkun]

FYI, According to the Speedtream, I am currently Syncing at 6000/512, Interleaved. Though my speed tests only clock in at around 3000-4000. This is in Waterloo on Teksavvy dry-loop.

[Dave98]

hey, yeah, it is the one that Bell sent me. I was thinking about that actually ... sounds like I do have to return it.

Where can I get another modem from ? Teksavvy told me that itd cost me $99 if i wanted to get it through them.

Yes, better to return it then get slapped with a $150 bill several months down the road.

Canada Computers sells a refurbed 2wire modem for about $21 but those modems are sometimes a crapshoot. It's always a possibility to get a bad one and have to go through an exchange or two.

You could also try looking for a SpeedTouch 516 somewhere. They go for anywhere around $60-80 I think though but it's a good modem and ADSL2+ ready

[Dave98]

FYI, According to the Speedtream, I am currently Syncing at 6000/512, Interleaved. Though my speed tests only clock in at around 3000-4000. This is in Waterloo on Teksavvy dry-loop.

try the chicago test
http://www.speakeasy.net/speedtest/

[Tijuana]

damn the bandrate kills the price

[Dave98]

damn the bandrate kills the price

You're going to get slapped with the band rate with any wholesaler ISP you sign up for. However, it seems certain ISPs only charge certain rates for the same band rates. For example, Acanac charges $8 flat rate regardless of which band you fall under.

I signed up with Velcom and they "only" charge me $39.95/month for unlimited bandwidth and that's including the band rate fee. Their regular price is $34.95 and I fall under band rate B which Teksavvy would have charged me $9.10 alone for.

[simondaman]

so for the past 1.5 years ive been with rogers high speed lite - $32.95, well i realized everyone else is using teksavvy, i should make the move too (same price more speed :D ). So i called them around 9 and i was put on hold for literally 2 seconds . . . i didnt even get to hear the whole tune :D. The nice lady said i was close enough to the CO to get 4-5mbs. So i signed up, it should be up and running by friday, ill keep you guys posted!

[mcg]

Heh, hope to hear your good news.

In light of these speed upgrades, I did a recent speed test on that CHI, IL link someone posted earlier.

Last Result:
Download Speed: 4526 kbps (565.8 KB/sec transfer rate)
Upload Speed: 600 kbps (75 KB/sec transfer rate)

... were my results - I think they did do some downstream speed upgrades, I am not sure, because I never hit this max before... I would always get at most ~4300 kbps.

Nevertheless, great speed by TS for a damn cheap price. Won't ever get off this ISP for years to come.

[Tijuana]

You're going to get slapped with the band rate with any wholesaler ISP you sign up for. However, it seems certain ISPs only charge certain rates for the same band rates. For example, Acanac charges $8 flat rate regardless of which band you fall under.

I signed up with Velcom and they "only" charge me $39.95/month for unlimited bandwidth and that's including the band rate fee. Their regular price is $34.95 and I fall under band rate B which Teksavvy would have charged me $9.10 alone for.

Well if I had bell homephone I wouldnt have to pay it, im wondering if I should witch back to bell, but then I wont have the 15% form rogers

[R8247]

Is Teksavvy throttling torrents?

My connection is fine, and download speeds are normal. Can't get past 50 on torrent, and I often get disconnected when my client is running. I tried more than 100 torrents, so it can't be the peers ...

Anyone else notice this?

[xla4life]

fine for me as of last night

[TimePilot]

nothing to see here move along :)

[Dave98]

Is Teksavvy throttling torrents?

My connection is fine, and download speeds are normal. Can't get past 50 on torrent, and I often get disconnected when my client is running. I tried more than 100 torrents, so it can't be the peers ...

Anyone else notice this?

No, they don't throttle torrents. Sounds like it's just a symptom of using public trackers. And if you're getting disconnected, your router may not be able to handle all the connections.

[Homer88]

I'm looking to get into a group too... if anyone needs another member can I have a PM please? Thanks :cheesygri

[SillySusie]

[...]Can't get past 50 on torrent, and I often get disconnected when my client is running.[...]I'm not having any issues. Make sure your firmwares (modem & router) are up to date and also make sure you have the latest drivers for your network card on your PC. If it still happens, it might be a local line quality issue, go to the dslreports Teksavvy forum and post your DMT stats.

[st7860]

install this: www.lvllord.de

[noreaga]

guys, ive got a question. im looking into switching to Teksavvy, but heard that they just run over Bell infrastructure. Does this mean that by switching to Teksavvy, I wont notice any increased speeds ? Im a little disappointed with my current Bell speeds at the moment ..

[st7860]

teksavvy runs off of bell copper lines

the actual internet backhaul is not bell however.

[digdoug]

what's the bandwidth cap for teksavvy's unlimited again? was it 500 GB? I just quit bell when my contract runs out in the next few months.

[rogeryen]

what's the bandwidth cap for teksavvy's unlimited again? was it 500 GB? I just quit bell when my contract runs out in the next few months.

AFAIK, unlimited is unlimited, but they will make sure those who they categorize to be "network abusers" do not get the 5 meg profile, so in that case, technically your cap will be 777.6GB(based on constant downloading at 300K/s)...:cheesygri

[rogeryen]

Is Teksavvy throttling torrents?

My connection is fine, and download speeds are normal. Can't get past 50 on torrent, and I often get disconnected when my client is running. I tried more than 100 torrents, so it can't be the peers ...

Anyone else notice this?

Could be your router being not able to handle the connections...thus keeps resetting on you.

[BootsJessie]

install this: www.lvllord.de

What is this?

[st7860]

its a tool that removes the 8 connection limit that is in Windows XP Service Pack 2.

[BootsJessie]

Ok, thanks.

On a different note, maybe I should be asking this somewhere else but does anyone know a way around Rogers bit throttling for uploads? My download speeds are good but uploading just sucks!

[st7860]

this explains why the www.lvllord.de thing is helpeful
http://www.speedguide.net/read_articles.php?id=1497

[SillySusie]

[...]does anyone know a way around Rogers bit throttling for uploads?[...]Only way is to switch ISP, to one that doesn't throttle like Teksavvy. Rogers and Bell are even throttling all encrypted and obfuscated IP traffic now to prevent people from using work-arounds.

But it doesn't sound right that your download speeds are fine and your upload speeds are not. Are you sure it's throttling? Because upload speeds are always much lower than download speeds normally anyhow for residential high-speed internet (upload speed is typically 10-20% of download speed).

[digdoug]

AFAIK, unlimited is unlimited, but they will make sure those who they categorize to be "network abusers" do not get the 5 meg profile, so in that case, technically your cap will be 777.6GB(based on constant downloading at 300K/s)...:cheesygri

thanks. at what point do they categorize you as a network abuser? If it's 300Kbytes/s, I assume that would mean a 3.5 meg profile? this "unlimited" isn't going to change, is it?

[simondaman]

WOOHOO!!! I finally got connected today :D, bell guy came around 4:30, not a big deal considering i have rogers for another month. I was able to get 4300up and 600down on a generic modem, hopefully itll go up once i get my 516! Im one happy camper:lol:

[emoci]

WOOHOO!!! I finally got connected today :D, bell guy came around 4:30, not a big deal considering i have rogers for another month. I was able to get 4300up and 600down on a generic modem, hopefully itll go up once i get my 516! Im one happy camper:lol:

A regular 5 Mb connection will actually have live speeds of about 4319 down and 680 up (when considering overhead) on Teksavvy and/or other DSL providers, so your generic modem is doing a pretty good job...

There is a bit of difference between a 5Mb DSL and 5Mb Cable connection when it comes to live speeds....

Now what you want to get at is your line stats (see if you can extract them from your current modem, or wait for the 516 and use the DMT Tool) and find out how your line looks in case Bell does upgrade your area...

[simondaman]

Is this normal?

When i test from toronto i get full speed ~4300
But when i test from farther places like LA i can only get ~1500
And when i download i can only get 100kb/s and its not very stable
Because with rogerslite the speed always sat around 1000 and never changed

Is this normal or should i call them up?
or perhaps its my no-name modem?

[Dave98]

Is this normal?

When i test from toronto i get full speed ~4300
But when i test from farther places like LA i can only get ~1500
And when i download i can only get 100kb/s and its not very stable
Because with rogerslite the speed always sat around 1000 and never changed

Is this normal or should i call them up?
or perhaps its my no-name modem?

shouldn't be a problem. certain speedtests will be slower than others because of distance or the test itself just being slow.

go over to apple.com/itunes and try downloading iTunes. Apple's servers are usually pretty good at determining speed since they're usually quite fast

[emoci]

To check actual dowload speeds I use this sometimes: http://www.gta.igs.net/speedtest/

Other places to test:

speedtest.teksavvy.com
speedtest.cogeco.net
speedtest.net
http://www.speakeasy.net/speedtest/

You should get in the neighbourhood of 500 kb/s on a real download (since the speedtests report in bits not bytes)

Also, has your activation date actually passed....I know when I got mine it was working before the activation date, but on the activation date, speeds actually stabilized

[R8247]

No, they don't throttle torrents. Sounds like it's just a symptom of using public trackers. And if you're getting disconnected, your router may not be able to handle all the connections.


I'm not having any issues. Make sure your firmwares (modem & router) are up to date and also make sure you have the latest drivers for your network card on your PC. If it still happens, it might be a local line quality issue, go to the dslreports Teksavvy forum and post your DMT stats.


Could be your router being not able to handle the connections...thus keeps resetting on you.

Thanks guys!

Now that I think about, I always had problems with my modem/router. Its not the first time, that it kept resetting itself. Just recently did I experience this with torrents.

POS:
http://canadacomputers.com/index.php?do=ShowProduct&cmd=pd&pid=012772&cid=NT.541

[EH15]

I was looking at the prices for Teksavvy a couple weeks ago. Now I check back and they have a $4 fee for static IP. Did they just change this? And when is a static IP necessary? I don't wanna pay for something I won't need.

[eightyeight]

I apologize for the speculation, but now that Bell is murdering my torrents, I'm fed up and ready to switch from the dark side..

What I've heard is that since TekSavvy runs on Bell's lines, Bell has the right to force TekSavvy to throttle, and are currently in the process of doing so.

Is there any truth to this whatsoever?

:o *Prepares flame suit*:o

[emoci]

I was looking at the prices for Teksavvy a couple weeks ago. Now I check back and they have a $4 fee for static IP. Did they just change this? And when is a static IP necessary? I don't wanna pay for something I won't need.

That price has always been there.... Unless you are planning on running some sort of server on your end, or want access to news servers, you won't need a static IP....

[emoci]

I apologize for the speculation, but now that Bell is murdering my torrents, I'm fed up and ready to switch from the dark side..

What I've heard is that since TekSavvy runs on Bell's lines, Bell has the right to force TekSavvy to throttle, and are currently in the process of doing so.

Is there any truth to this whatsoever?

:o *Prepares flame suit*:o

By running on Bell's lines, it literally means just using the Phone Cable to deliver the internet, the servers and the backbone is completely provided by Teksavvy....

Hanging around the DSLReports forums, I haven't heard anything of the sort, and it looks kind of hard to do for Bell even if they wanted to....

Worst case scenario, you can switch from Teksavvy at any time, no contracts

[EH15]

That price has always been there.... Unless you are planning on running some sort of server on your end, or want access to news servers, you won't need a static IP....
Totally stupid questions from me, but oh well. I have my 360 and PS3 connected right now, do I need static IP?

[emoci]

Totally stupid questions from me, but oh well. I have my 360 and PS3 connected right now, do I need static IP?

Not sure, I don't see why the PS3/360 would need a static IP. Who is your provider right now.... If it was me, I would go with the regular package and upgrade to a static IP later if neccessary

[EH15]

Not sure, I don't see why the PS3/360 would need a static IP. Who is your provider right now.... If it was me, I would go with the regular package and upgrade to a static IP later if neccessary
I'm currently using Bell. Already canceled though, last day is on the 18th next month. Like if I were to set up a home network, static IP isn't needed?

[Dave98]

I'm currently using Bell. Already canceled though, last day is on the 18th next month. Like if I were to set up a home network, static IP isn't needed?

no... there's a static local IP address and then a static public IP address. The $4 charge is for a static public IP address. If you wanted a static IP for port forwarding reasons, for example, then that would be a static local IP address... one of which you set on your own router and is not set by the ISP

[EH15]

no... there's a static local IP address and then a static public IP address. The $4 charge is for a static public IP address. If you wanted a static IP for port forwarding reasons, for example, then that would be a static local IP address... one of which you set on your own router and is not set by the ISP
Alright got it. Thanks for the replies. Gonna save myself $4 a month.

[input]

I recently bought a Speedtouch 516v6 modem off eBay. The installation CD is so confusing. It's not as simple as installing my Speedstream (enter IP address then enter PPoE information).

How do you configure this? I would be grateful if someone were to give me a walkthrough. Thanks!

[Dave98]

I recently bought a Speedtouch 516v6 modem off eBay. The installation CD is so confusing. It's not as simple as installing my Speedstream (enter IP address then enter PPoE information).

How do you configure this? I would be grateful if someone were to give me a walkthrough. Thanks!

try the IP address 10.0.0.138

http://speedtouch.lan might work too apparently

[Ogata]

Whats a good basic modem to use for TekSavvy with no extra add in wireless / switch ports? I saw on their website its about $99 for a new one. Is that right? FYI, I am looking into a Speedstream 5360. Also, Can I split the phone jack connection thats in my room because it is in use with my phone or would that degrade the connection?

[input]

try the IP address 10.0.0.138

http://speedtouch.lan might work too apparently

The set-up in the IP Address worked like a charm. Thanks! Works great with my WRT54GL. Amazed by its small size.

[simondaman]

I recently bought a Speedtouch 516v6 modem off eBay. The installation CD is so confusing. It's not as simple as installing my Speedstream (enter IP address then enter PPoE information).

How do you configure this? I would be grateful if someone were to give me a walkthrough. Thanks!

call CS, the first time i configured the modem it didn't work, its not going to hurt . . . no waiting, good service, they'll take you step by step! :D

[BootsJessie]

I just ordered TekSavvy Premium service and it'll start on Feb 27th. :)

Between now and then, I'd like to find two other people who want to be part of a $3/month discount group. If you already signed up and aren't in a group yet, or will sign up before Feb 27, please send me a PM.

The $29.95 Premium service is $34.95/month after taxes. Discount will bring it down to $31.95.

It's going to take that long to get hooked up or is that when you asked for it?

[rogeryen]

I just ordered TekSavvy Premium service and it'll start on Feb 27th. :)

Between now and then, I'd like to find two other people who want to be part of a $3/month discount group. If you already signed up and aren't in a group yet, or will sign up before Feb 27, please send me a PM.

The $29.95 Premium service is $34.95/month after taxes. Discount will bring it down to $31.95.

Not quite correct, it's around $31.75 after taxes, after discount it will be ~$28.

[Ogata]

Given rogers has a 7mbit connection with a 512 upload rate and TekSavvy giving you 5mbits and about 800 upload. Which is better WITHOUT looking at price. I'm with Rogers right now but my upload rate is horrible even on a well Seeded to peer torrent i only get about 10kps at best. Download is good but upload is horrible. Did Rogers cap my upload? I have done all the nessecary port forwarding and even tried a DMZ and still i get horrible upload speeds.

[Dave98]

Given rogers has a 7mbit connection with a 512 upload rate and TekSavvy giving you 5mbits and about 800 upload. Which is better WITHOUT looking at price. I'm with Rogers right now but my upload rate is horrible even on a well Seeded to peer torrent i only get about 10kps at best. Download is good but upload is horrible. Did Rogers cap my upload? I have done all the nessecary port forwarding and even tried a DMZ and still i get horrible upload speeds.

Rogers throttles torrents and Teksavvy does not. Your upload would be much better with Teksavvy or any other DSL provider (except Bell).

However, it also depends on whether your phone line is capable of the full speeds since DSL is very sensitive to certain conditions such as the distance your line travels from your home to the central office.

[bhp]

I'm with Telus if i cancel, they probably don't want the modem back. Can I use it with TekSavvy or is it locked to Telus?

Might try Shaw for a free month before switching

[emoci]

I'm with Telus if i cancel, they probably don't want the modem back. Can I use it with TekSavvy or is it locked to Telus?

Might try Shaw for a free month before switching

I read this in the TekSavvy DSLR Forums yesterday http://www.dslreports.com/forum/r19880885-

Keep in mind these guys are talking about Telus in BC/AB.... I would suggest calling TSI and asking (bets are if you can get into the modem to change PPPOE settings it'll work fine)...

[Brolo]

It's going to take that long to get hooked up or is that when you asked for it?
That's when i asked for it. I have to wait for my Bell contract to expire.


Not quite correct, it's around $31.75 after taxes, after discount it will be ~$28.
Are you sure? I don't see how a $29.95 service can end up costing $31.75 (just $1.80 in tax), or the $26.99 discounted service costing $28 (just $1.01 in tax). :confused:

[Jin-n-Juice]

Are you sure? I don't see how a $29.95 service can end up costing $31.75 (just $1.80 in tax), or the $26.99 discounted service costing $28 (just $1.01 in tax). :confused:

It's $31.45. Only charging 5% GST, no PST.

[dragontea]

http://www.redflagdeals.com/forums/showthread.php?t=550919

[input]

Got this in an e-mail.

IMPORTANT NOTICE: Network Maintenance

(La version française suit.)

ATTENTION:

Due to critical network maintenance, there will be a disruption in service
for Ontario and Quebec on Tuesday February 12, 2008 from 1200 AM EST until
0600 AM EST.

During this time, all services may experience intermittent loss of
connectivity throughout the maintenance window.

We apologize for the inconvenience and thank you for your continued
patronage.

------------------------------------------------------------------------

ATTENTION:

Afin d'effectuer des modification urgentes au réseau, une interruption du
service Internet est obligatoire pour l'Ontario et le Québec ce mardi 12
février 2008, entre minuit (00:00) et 6 heure (06:00), heure normale de
l'est.

Durant ces modifications, le service Internet sera intermittent...

Nous nous excusons pour tout inconvénient....

Merci de votre collaboration.

L'Équipe du support technique

[SoGood]

tempted to give teksavvy a try
hate bell so much, and it just aggrevates me that i can't get a consistent connection.
got disconnected 6times a few days ago.
it so ridiculous.

just wondering when you order, how long does it take for them to set it up?
or they don't actually come in, you do all the installation yourself?

[Dave98]

tempted to give teksavvy a try
hate bell so much, and it just aggrevates me that i can't get a consistent connection.
got disconnected 6times a few days ago.
it so ridiculous.

just wondering when you order, how long does it take for them to set it up?
or they don't actually come in, you do all the installation yourself?

Remember... Teksavvy is just a DSL wholesaler. If you have an unstable DSL connection with issues with your line and/or too far from the central office, then chances are that switching to teksavvy won't make a difference.

What brand and model modem do you use? Ever tried using a different one to see if the problems go away?


If you cancel Bell, you have to give 30 days notice. When you cancel, they give you a "cancellation number". If you still wish to sign up with Teksavvy, you provide this number to them when you sign up. This way, they can tell Bell to keep the line card connected for your DSL service when you switch providers and to prevent any down time so it shouldn't take more than a day or two to get working.

[emoci]

tempted to give teksavvy a try
hate bell so much, and it just aggrevates me that i can't get a consistent connection.
got disconnected 6times a few days ago.
it so ridiculous.

just wondering when you order, how long does it take for them to set it up?
or they don't actually come in, you do all the installation yourself?

What you need to do is:

1. Call Teksavvy and have them check out your area and how the situation stands
2. Call Sympatico, get a cancellation date and a cancellation number
3. Order with Teksavvy (at least 5 days before your Bell cancellation) and give them your cancellation number
4. They'll arrange it so when Bell cancels you, they activate for Teksavvy

The next thing is to try figuring out your current Speed with Bell and line stats....

The only thing that Teksavvy can't escape from is that they use the same copper line as Bell, and if there are issues with the copper line itself, you'll see the same issues with both Teksavvy and Bell (Tek is usually able to fix any other issues except a bad line)...

As for setting up, unless you are activating a Dry Loop, no one comes in. All you need is a compatible pppoe modem. The preferred one is SpeedTouch 516, but for a cheap price ($25) and with good results the 2Wire from CC will also do. If you already have a DSL modem from Bell (and you don't have to return it to Bell) that'll do too...

I'd suggest spending some time on DSL Reports, on the Teksavvy forum to get acquainted with the usual advice and issues

[SoGood]

Remember... Teksavvy is just a DSL wholesaler. If you have an unstable DSL connection with issues with your line and/or too far from the central office, then chances are that switching to teksavvy won't make a difference.

What brand and model modem do you use? Ever tried using a different one to see if the problems go away?


If you cancel Bell, you have to give 30 days notice. When you cancel, they give you a "cancellation number". If you still wish to sign up with Teksavvy, you provide this number to them when you sign up. This way, they can tell Bell to keep the line card connected for your DSL service when you switch providers and to prevent any down time so it shouldn't take more than a day or two to get working.

it normally doesn't disconnect me, maybe a on avg once a month where i leave my computer on overnight to download and it disconnects after my torrents are finished.

thx for the replies guys

[EH15]

My Bell is gonna finish on the 18th, so tomorrow. I already called Teksavvy last Monday (11th) and ordered everything. I received the confirmation email and they said I would be able to be up and ready on Friday (15th). Thing is, I'm reading over this thread and people are saying I had to give TS the confirmation number? I never did. So when tomorrow comes, am I gonna be ready to go? Or will I have downtime? And If I wanted to switch over today, is Bell gonna charge me cause it's not the 18th yet?

[Dave98]

it normally doesn't disconnect me, maybe a on avg once a month where i leave my computer on overnight to download and it disconnects after my torrents are finished.

thx for the replies guys

sounds like it's more of a router problem than an internet problem

[Dave98]

My Bell is gonna finish on the 18th, so tomorrow. I already called Teksavvy last Monday (11th) and ordered everything. I received the confirmation email and they said I would be able to be up and ready on Friday (15th). Thing is, I'm reading over this thread and people are saying I had to give TS the confirmation number? I never did. So when tomorrow comes, am I gonna be ready to go? Or will I have downtime? And If I wanted to switch over today, is Bell gonna charge me cause it's not the 18th yet?

You just never know what the guys over at Bell are going to do. HOPEFULLY, your DSL service will stay the way it is.

Unfortunately, without providing the cancellation number to Teksavvy, there's a chance your DSL service will stop working.

You see, when you provide a cancellation number, Teksavvy basically tells the guys over at Bell "Hey.. we're gonna take over this guy's service so don't pull his line card". The line card is essentially what "activates" DSL service on your line.

Without providing this number, the guys at Bell are just going to see that you cancelled your Bell service and could eventually pull your line card.

So.. hopefully Bell sees that there's a new order on the line so that they don't pull it. But I wouldn't be surprised if that DSL light on your modem stops working in a couple of days.


/edit

Also, if you already have your Teksavvy username and password, you can use it right now if you want. As long as that DSL light is on, you can use either service.

[EH15]

You just never know what the guys over at Bell are going to do. HOPEFULLY, your DSL service will stay the way it is.

Unfortunately, without providing the cancellation number to Teksavvy, there's a chance your DSL service will stop working.

You see, when you provide a cancellation number, Teksavvy basically tells the guys over at Bell "Hey.. we're gonna take over this guy's service so don't pull his line card". The line card is essentially what "activates" DSL service on your line.

Without providing this number, the guys at Bell are just going to see that you cancelled your Bell service and could eventually pull your line card.

So.. hopefully Bell sees that there's a new order on the line so that they don't pull it. But I wouldn't be surprised if that DSL light on your modem stops working in a couple of days.


/edit

Also, if you already have your Teksavvy username and password, you can use it right now if you want. As long as that DSL light is on, you can use either service.
So should I call TS to tell bell to keep it up? Or call bell to keep it up? Don't feel like not having internet for a couple days.

[Dave98]

You can try calling Teksavvy up and telling them that you forgot to give them the cancellation number and that you don't want any downtime.

However, especially with it being the long weekend, I'm not so sure there's much they can do. Your Bell service is supposed to end on the 18th. There may not be any time for them to prevent this.

Can't hurt to try though

[EH15]

I just called TS. They said that right now there's two line card up, and when Bell disconnects tomorrow, they could pull the wrong one out. 50/50 chance.

Then I called Bell. Those f*cking pricks said I wasn't cancelled. After about 10 minutes of me telling them I cancelled a month ago and that my last day was tomorrow, the guy comes back and says he brought up the wrong profile and I was indeed cancelled. By that time I didn't even ask about the line cards and just hung up.

[SoGood]

sounds like it's more of a router problem than an internet problem

i don't use a router,

[cyrene]

I just called TS. They said that right now there's two line card up, and when Bell disconnects tomorrow, they could pull the wrong one out. 50/50 chance.

Then I called Bell. Those f*cking pricks said I wasn't cancelled. After about 10 minutes of me telling them I cancelled a month ago and that my last day was tomorrow, the guy comes back and says he brought up the wrong profile and I was indeed cancelled. By that time I didn't even ask about the line cards and just hung up.

Pull the wrong one out? Geez...does that mean it is actually safer to have Sympatico and Teksavvy services not overlapping to avoid having two line cards at once? Thinking of signing up for Teksavvy first then cancel Sympatico after a few days if everything runs fine...but sounds like it's safer to cancel first so Teksavvy can have a cancellation no. to give Bell?!

[ibinlurking]

I switched from Bell and Teksavvy for about 2 months now. I have been very pleased with Teksavvy. Save for the e-mail glitch.

The technical support staff and customer support stuff (billing) had been great to me. Excellent attitude, nothing like what I get from Rogers and Bell in the past.

When I switched my service I had 1-2 days of overlapping service. So, I was able to use both my Bell and TekSavvy account. I guess in my case they didn't pull the wrong card and everything went rather smoothly.

Right now I just hope that TekSavvy keep up the good work.

[mcg]

From what I have read, Teksavvy is a family run business and it is quite probable that they will not be turning sour anytime soon.

[awestruck]

I'm planning to switch to Teksavvy as well and canceling my Rogers account. I read some posts in this thread, but still confused with some of the terms. Can anyone answer the following questions for me?

I am planning to get the Residential DSL Services, specifically the Premium 5M/800k 200G/mo, $4/mo, $29.95/mo. as described here:

http://www.teksavvy.com/en/resdsl.asp?ID=7&mID=1

1. In post 1170 (http://www.redflagdeals.com/forums/showpost.php?p=6323835&postcount=1170), mentions that the $4 charge is for a static PUBLIC IP address. I thought they meant for a static ip in general. The thing is, I don't really get what you guys mean about the forwarding, accessing newsservers, and all. Like with my current Rogers ISP, I use port forwarding for torrents and I periodically sign up for an account at usenetserver. So would I need a public static IP? Saving $4 a month would be great.

2. What is the Dry-Loop service? Do I need that one?

3. They only charge GST regardless of the province you reside in?

4. What are the filters for? For $6.99 each? Is it to filter out interference from phone lines and all? Do I need to buy it from them because I saw a bunch on eBay for $4 shipped, but the brand is 2wire. Is there quality differences between phone filters? Are all they all the same?

5. I read here that they don't need to come to my house to set it up and that I can just do it myself. Under what circumstances would they need to come to my house? (I don't mind if they do just wondering, so I know that I would need to be at home on some specific day)

6. Has anyone here canceled Rogers and switched to Teksavvy? Can you describe the process?

any responses to the above questions would be greatly appreciated.

[7jaii]

any responses to the above questions would be greatly appreciated.

Most DSL operate the same way, here in the GTA most connect off Bell Nexxia's backbone. Ask Rogers when your billing cycle ends and tell them you want to terminate your services - they will forward you to retention so tell them don't bother. You're leaving.

There is a couple days between ordering DSL and having your card install/activated in your neighbourhood (you don't see any of this). On your end, if you're a Bell telephone user then you don't need a dry loop. Since DSL is DHCP your IP may change throughout the year - some customers want a static IP for hosting a game server & etc. But for us it doesn't affect our computers especially if you're running a router (connected 24/7).

You can choose to purchase or rent a modem from any ISP. They will give you 2 phoneline microfilters, and you must install 1 at every phone outlet so they don't interfere with your DSL broadband. Failing that, you can purchase DSL modem & filters on RFD - I have some for sale :)

You're billed GST and your service term and nothing else (if you run your own equipment). The great thing about DSL is that nobody has to enter your house, you upgrade your own hardware, and depending on your distance to CO you'll receive the advertised speed. You can even pay as you go (each month, although it's more expensive than signing a 1 year contract).

Message me if you have questions.

[Dave98]

I'm planning to switch to Teksavvy as well and canceling my Rogers account. I read some posts in this thread, but still confused with some of the terms. Can anyone answer the following questions for me?

I am planning to get the Residential DSL Services, specifically the Premium 5M/800k 200G/mo, $4/mo, $29.95/mo. as described here:

http://www.teksavvy.com/en/resdsl.asp?ID=7&mID=1

1. In post 1170 (http://www.redflagdeals.com/forums/showpost.php?p=6323835&postcount=1170), mentions that the $4 charge is for a static PUBLIC IP address. I thought they meant for a static ip in general. The thing is, I don't really get what you guys mean about the forwarding, accessing newsservers, and all. Like with my current Rogers ISP, I use port forwarding for torrents and I periodically sign up for an account at usenetserver. So would I need a public static IP? Saving $4 a month would be great.

2. What is the Dry-Loop service? Do I need that one?

3. They only charge GST regardless of the province you reside in?

4. What are the filters for? For $6.99 each? Is it to filter out interference from phone lines and all? Do I need to buy it from them because I saw a bunch on eBay for $4 shipped, but the brand is 2wire. Is there quality differences between phone filters? Are all they all the same?

5. I read here that they don't need to come to my house to set it up and that I can just do it myself. Under what circumstances would they need to come to my house? (I don't mind if they do just wondering, so I know that I would need to be at home on some specific day)

6. Has anyone here canceled Rogers and switched to Teksavvy? Can you describe the process?

any responses to the above questions would be greatly appreciated.


1) In general, you have two kinds of different IP addresses. A public one that the rest of the world can see and a private one which is only associated with your home network (behind your router).

The static IP that Teksavvy charges $4/month for is the public IP as you already noted. When port forwarding, you use a static PRIVATE IP. A static public IP has nothing to do with how port forwarding is done. You do not need it

2) Dry loop is when you do not have phone service with the local POTS (Plain Old Telephone Service) provider, in this case it's Bell. Since DSL runs over the phone line, dry loop is when you get DSL service on that same phone line but without actual phone service. So if you have any other phone provider such as Rogers Digital, then you will need dry loop.

3) I'm not a Teksavvy customer so I can't say this is 100% true

4) Yes, filters are there to supress the interference with your phones and the DSL service. If you have regular POTS phone service, then you need one of these filters for EVERY phone you have. You do NOT place a filter on the phone line going from the jack to the DSL modem however. Filters are pretty much the same. You do not need these filters if you use VOIP or Rogers home phone.

5) All you need to do is connect your DSL modem to the phone jack and wait until the DSL light comes on. That will mean your service has been activated and is ready to use. Unless there are any technical problems or if you need some re-wiring done because you use Rogers Digital home phone for instance, then you generally don't need a tech to come over.


6) I've never used Rogers Cable but the two services are independent of each other since Rogers is cable and Teksavvy is DSL. Heck, you could have them both installed and running if you really wanted.

[awestruck]

Thanks for the replies. Everything's all clear now. One more thing, I'm going to have a phone right beside the modem for sure. Is it okay to do this?

http://i157.photobucket.com/albums/t56/katakonik/setup.jpg

[emoci]

I'm planning to switch to Teksavvy as well and canceling my Rogers account. I read some posts in this thread, but still confused with some of the terms. Can anyone answer the following questions for me?

I am planning to get the Residential DSL Services, specifically the Premium 5M/800k 200G/mo, $4/mo, $29.95/mo. as described here:

http://www.teksavvy.com/en/resdsl.asp?ID=7&mID=1

1. In post 1170 (http://www.redflagdeals.com/forums/showpost.php?p=6323835&postcount=1170), mentions that the $4 charge is for a static PUBLIC IP address. I thought they meant for a static ip in general. The thing is, I don't really get what you guys mean about the forwarding, accessing newsservers, and all. Like with my current Rogers ISP, I use port forwarding for torrents and I periodically sign up for an account at usenetserver. So would I need a public static IP? Saving $4 a month would be great.

You would need a Static IP if you are planning on running your servers (eg running your own webserver, game server etc.), otherwise you will not need this option.

There is a second thing, Teksavvy customers get access to News servers included in their account (I believe it is UseNet). Those that have a regular dynamic IP only get access to text though, those that pay for the $4 static IP get access to binaries as well, but are limited at 1 Mb/sec speeds for UseNet use.

All in all, if you already have your own UseNet acct, and don't need to run any sort of server from your end, you don't need the $4 static IP.

2. What is the Dry-Loop service? Do I need that one?

If you do not have landline from Bell (or other POTS providers like Primus for example) only then do you need Dry DSL.

You may also need to go for Dry Dsl if you happen to have Rogers Home Phone (call in to their office to verify this)

3. They only charge GST regardless of the province you reside in?

If you reside in ON or QC you'll only pay GST, if you reside in BC you'll pay GST + PST, and Albertans pay GST + BC PST, because the way the service is routed their actual hardware is in BC, so they have to charge BC PST to customers they serve thorugh that hardware.

4. What are the filters for? For $6.99 each? Is it to filter out interference from phone lines and all? Do I need to buy it from them because I saw a bunch on eBay for $4 shipped, but the brand is 2wire. Is there quality differences between phone filters? Are all they all the same?

Filters are pretty much all the same, make sure you are getting in-line DSL filters. They need to be placed on every jack that has anything attached to it, except the jack where the modem connects.

5. I read here that they don't need to come to my house to set it up and that I can just do it myself. Under what circumstances would they need to come to my house? (I don't mind if they do just wondering, so I know that I would need to be at home on some specific day)

I have yet to remember a case where they had to show up at someone's house. If you buy the modem from them, it's usually preconfigured. You can also buy the modem elsewhere as long as it is a PPPOE modem. The two modems most preferred seem to be SpeedTouch 516, or for a cheaper version there is a 2Wire modem as well.

For the 2Wire
Check http://www.technologydirectcanada.com or get in touch with CanerisErik on the DSLReports forum. Caneris has been selling 2Wires which they claim have been pretested to ensure they are working.

SpeedTouch
Slightly more expensive, but also usually more reliable. There was a place that had a reasonably priced SpeedTouch too, I just can't find it right now...(will get back on this)

Deciding between the two is a bit of hit and miss. The SpeedTouch usually can handle anything, but some people say if your line is in a particularly bad shape(which you usually have little to no control over as it is a Bell thing) the 2Wire seems to be better at coping in these cases

6. Has anyone here canceled Rogers and switched to Teksavvy? Can you describe the process?

I personally cancelled Rogers and jumped to TSI last April. It's pretty smooth because the two don't really interfere with each other as let's say cancelling Sympatico and moving to TSI would.

Remember give Rogers their 30 day notice as soon as you can. Then order from TSI remembering that it takes them 5 days from order to activation. I would set it so there is a little overlap during which time you have both Rogers and Teksavvy just to be safe if there are any issues. So if Rogers is getting cancelled on the 30th, have your order in with TSI by the 18th or 20th of the same month I'd say

Expected speeds are at about 4300 kbits down/680 kbits up if everything goes well. The condition of your Phone Line plays a big role in the type of speeds to expect unfortunately. Speed is a bit less that what you may be used with Rogers, but the speed is relatively consistent, and if you are switching from Express/Extreme you'll be saving $15-$20/month



any responses to the above questions would be greatly appreciated.

.....


Other Notes:
-When you first get activated you may find yourself on a 3000/800 profile, Bell does this once in a while, just call TSI, or post in the DSLR Direct Forum to get things bumped up
-There is a chance that if the phone line is not in good shape or you are far from the CO (central office that serves interent to the area) your attainable speeds are less than the expected 4300, however get in touch with TSI, they'll help if there is anything that can be done.
-The last thing is if you have questions you can call, the wait time is short to non-existent, you can always post in their DSLR forum, or in the Direct forum in DSLR monitored directly by TekSavvy techs. Both co-owners Rocky and Marc also hang out in the DSLR forums personally so a simple PM can get you in touch with the top guys directly if issues arise....and of course no contract...

Oh, and I assume you've visited the forums on DSLR lately and are aware of the whole Bell Throttling all DSL wholesellers controversy....

[emoci]

Thanks for the replies. Everything's all clear now. One more thing, I'm going to have a phone right beside the modem for sure. Is it okay to do this?

http://i157.photobucket.com/albums/t56/katakonik/setup.jpg

It is okay, but if possible, give the modem its own dedicated jack

[Mellow D]

Thanks for the replies. Everything's all clear now. One more thing, I'm going to have a phone right beside the modem for sure. Is it okay to do this?

I recently moved, but at my old place I had it setup as per your diagram without problems.

[awestruck]

Alright, thanks to you both for the info

[BB88]

Let alone Teksavvy... Even they don't do any traffic shaping, Bell did that and it does affect them according to this article: :mad:

http://www.betanews.com/article/Bell_Canada_admits_to_throttling_broadband_P2P_tra ffic/1206547023#c1522717

[awestruck]

Alright, I just got my account activated, but the download speed is total garbage. I ran a test at www.speedtest.net and the result is 860 kbps, very very far off from 5000 kbps. Upload seems fine though at 680 kbps. Does it take time for the dl speed to go up, since I just activated? I used the same site to test the Rogers speed and got around 7500kbps and 500 kbps, which are roughly the advertised speeds.

[emoci]

Alright, I just got my account activated, but the download speed is total garbage. I ran a test at www.speedtest.net and the result is 860 kbps, very very far off from 5000 kbps. Upload seems fine though at 680 kbps. Does it take time for the dl speed to go up, since I just activated? I used the same site to test the Rogers speed and got around 7500kbps and 500 kbps, which are roughly the advertised speeds.

It depends, if your account is working, but the activation date hasn't come up yet, it is likely the speeds will stabilize...

Also what modem are you using, and most importantly can you grab modem stats (especially the rate at which you are syncing, attenuation for up and downstream, and SNRM rates....

If you have a Speedtouch grab a copy of DMT tool for your modem version (may want to use Google Translate: http://dmt.mhilfe.de/ )

Once done, post your stats on TSI's DSL Reports forum and see what the comments are like...

Also try using speedtest.teksavvy.com and/or speedtest.cogeco.net for the speedtests

If all fails, you can always call TSI, or better yet, write a thread in the TSI Direct Forum at DSLReports, including snapshots of your speedtests and Line Stats and any other pertinent info...one of their techs will get back to you from there

[awestruck]

Whoops, sorry for the lack of info. I'm using a dlink di-524 router and speedtouch 516 modem.

I'll grab the modem stats when I get home tonight. The thing is, I ran a bunch of speed tests again and it seems like I'm capped at 1500kbps. Cause I can see the speed trying to go past it, but can't, if you know what I mean. I'll also check out the TS dslreports forum, thanks.

[SAN66]

Often when you signup for new service, Bell chokes your line, because they're jerks. When we first signed up with Teksavvy we had to call them, they called Bell, then the following day we were up to to the promised 5000

[emoci]

Whoops, sorry for the lack of info. I'm using a dlink di-524 router and speedtouch 516 modem.

I'll grab the modem stats when I get home tonight. The thing is, I ran a bunch of speed tests again and it seems like I'm capped at 1500kbps. Cause I can see the speed trying to go past it, but can't, if you know what I mean. I'll also check out the TS dslreports forum, thanks.

As long as it is not because you are too far from the CO or have a faulty line, just about anything else can be fixed:)

It is true that a lot of new accounts get set on lower profiles by Bell, and require a call-in to be adjusted to 5M

[awestruck]

After days of diagnosing, a tech told me that I'm 4km away from the closest CO and the best profile for my connection is 3488/800. However, the best speedtest result I was able to obtain was 3800/800, but there's no profile for it. The next highest profile is 4032/800, but the tech won't put me on it because my line stats show it can't handle it. If I'm on the 3488/800 profile, I get jipped like 400kbits of download speed cause given the circumstances, the max speedtest I can do is 3800/800 as stated. What I want to know is, what's the harm of putting me on the 4032/800 profile? Like I know my line stats show it can't handle it, but my speedtests show that I'm only like 200kbps away from it (3800/800). I was obviously on a higher profile when I got the 3800/800 results and everything ran fine. Like does it screw things up for people in my area using DSL? I already asked the tech this and I'm asking here to get some other responses.

These are the profiles available for TS: http://www.dslreports.com/faq/14774

Looks like the one I'm suppose to be on is "rarely used now" whatever that means. As long as Bell is not "deleting" it or anything in the near future.

Too bad though about Rogers doing the bandwidth limits cause my speeds were amazing with them 24/7. I'm just not use to all this buffering crap of videos off gametrailers, xbox 360, etc. now with my TS connection. Download speeds have also decreased almost half from 800kbytes to 400-500kbytes. I guess the good thing is I'm saving at least $17~ a month.

[Dave98]

Higher profile = lowers SNR

basically, it's just instability and/or errors on your own line. The tech probably just decided it wasn't worth the trouble of having you call in about it if problems were to arise.

[awestruck]

Alright, thanks. By the way, do you know where I go to change the password for the connection username? I can't find it on the site. I tried using Agent Login, but I think it's for something else.

[Dave98]

You do it from the modem.

Access it by entering 192.168.1.254 in your browser

[puff_daddy_58_99]

moving from st catharines to toronto, and no way in hell was I going to another company, so I called teksavvy to move my stuff over and even went with dry dsl so I don't have to pay bell for a home phone line. Teksavvy is awesome!

[R8247]

Anyone using the home phone?

Might switch just to show some support.

I'm getting sick of paying Bell $32 a month for basic service.

We don't use the landline much, so I don't mind changing numbers.

[mark_in_2k]

Anyone using the home phone?

Might switch just to show some support.

I'm getting sick of paying Bell $32 a month for basic service.

We don't use the landline much, so I don't mind changing numbers.Why are you paying so much for basic service? With taxes, I pay around $24, plus I have call display.

[bpopd]

Anyone know if the BUSINESS DSL (unlimited) from Teksavvy ($59) is being throttled ?

[jwei]

Anyone know if the BUSINESS DSL (unlimited) from Teksavvy ($59) is being throttled ?


I'm 90% sure that it is from what I last remember (I haven't been keeping up with the news lately but last time I checked...everything is)

[infamouskid]

hey everyone if you love teksavvy and want to help keep it fast and private. please help by going to this rfd thread.

http://www.redflagdeals.com/forums/showthread.php?t=575661

[jeffyjaixx]

.....


Other Notes:
-When you first get activated you may find yourself on a 3000/800 profile, Bell does this once in a while, just call TSI, or post in the DSLR Direct Forum to get things bumped up
-There is a chance that if the phone line is not in good shape or you are far from the CO (central office that serves interent to the area) your attainable speeds are less than the expected 4300, however get in touch with TSI, they'll help if there is anything that can be done.
-The last thing is if you have questions you can call, the wait time is short to non-existent, you can always post in their DSLR forum, or in the Direct forum in DSLR monitored directly by TekSavvy techs. Both co-owners Rocky and Marc also hang out in the DSLR forums personally so a simple PM can get you in touch with the top guys directly if issues arise....and of course no contract...

Oh, and I assume you've visited the forums on DSLR lately and are aware of the whole Bell Throttling all DSL wholesellers controversy....

For the filter thing, just to make sure. Do you have to put a filter for every phone jack in the house or just if you're putting a phone in the same jack as the modem?

[Big8D]

For the filter thing, just to make sure. Do you have to put a filter for every phone jack in the house or just if you're putting a phone in the same jack as the modem?
every phone jack

[jeffyjaixx]

every phone jack

Thank you.

[Dave98]

you need a filter for every jack with a phone connected to it... not literally every jack.

You do NOT put one between the modem and the phone jack

[rocheapplied]

Just wondering regarding TekSavvy,

If there is a problem with your line, I know that Bell Canada sends its technicians over. However, would you have to foot the bill? or would Teksavvy do it?

Thanks

[IronMac]

I just had a nightmarish move over to TekSavvy (their tech support isn't as great as others have made it out to be) in the process of which a Bell technician did come out and I think that TekSavvy eats the cost.

[BootsJessie]

Does TekSavvy throttle torrents?
The reason I'm asking again is that this is something that changes from day to day.
Any present TekSavvy users seeing it being throttled?
Thanks,

[rtto5588]

I see mines being throttled. I'm with Teksavvy.

[mcg]

Yes... it's been happening fro the past few weeks already.

Apparently throttles vary from area to area and start from 4PM-2AM.

[BootsJessie]

Is that both upload and download? And only during those times?
I'm with Rogers right now, looking to change and they throttle Bit Torrents in general, all the time.
I'm thinking it would still be worth the move though.

Do they still have the groups you can join and save, $3 or $4?

[cRaZyRaVr]

Anyone with this service in Mississauga (Hwy10/Burnamthorpe) and how are your speeds? I am thinking of changing over but not if my d/l speed suffers a lot. The tech support person said everything would be fine BUT usually reality is different. Thanx for any help.

[Alexander the Drake]

Well, we finally arranged to cancel Telus and will be signing up for TekSavvy's Premium service and frankly, the sooner we switch over, the happier I'll be[1].

I don't suppose there's a group in the Vancouver area we could join, or there are enough people in the GVRD who'd want to start a new one if that's still an option?

[1] Telus' flawed customer service being exemplified by their completely cutting off access to my @telus.net email less than an hour after the cancellation (not slated to actually happen for another 2 weeks) was requested.

Not that it matters, since I spent yesterday moving the few things I had pointing there over to other addresses, but it's the principle of the thing.

[Topher]

Anyone with this service in Mississauga (Hwy10/Burnamthorpe) and how are your speeds? I am thinking of changing over but not if my d/l speed suffers a lot. The tech support person said everything would be fine BUT usually reality is different. Thanx for any help.

I'm at Hurontario/Eglinton and my speeds are fine. I'm not a heavy downloader, so I'm probably not the best person to ask, but I recently downloaded Ubuntu 8.04beta and the speeds were over 200k until it was finished. uTorrnet speeds to tend to vary, but I never really gave it much thought, as I just figured it was due to the amount of seeders and peers at any given moment.

[Shaftasaurus]

If there is any throttling going on, it's likely Bell (provider to TekSavvy) and not TekSavvy itself. There was/is the big hubbabaloo going on with Bell throttling its resellers without notifying them.

[IronMac]

I don't suppose there's a group in the Vancouver area we could join, or there are enough people in the GVRD who'd want to start a new one if that's still an option?



The group doesn't have to be in the same geographic area.

[goonx126]

TSI does NOT resell bell sympatico.

They only rent their equipment and pay for a line. TSI themselves provide the bandwidth.

check it out at dslreports.com

[Alexander the Drake]

The group doesn't have to be in the same geographic area.

That's helpful to know. Thanks for telling me.

[BootsJessie]

I can't seem to find the 2wire wireless modems that were at CC. Can anyone recommend another wireless router? I don't have a phone jack in my computer room.
Thanks,

[JayTee1]

Wait let me get this straight.

If my home phone is with Rogers, this means that I need to have the Dry Dsl service, which means that I need to shell out an additional $10 a month, ontop of the DSL fees?

[Dave98]

Wait let me get this straight.

If my home phone is with Rogers, this means that I need to have the Dry Dsl service, which means that I need to shell out an additional $10 a month, ontop of the DSL fees?

$9.10 to be exact in most cases but that is correct.

[rock hard]

Wait let me get this straight.

If my home phone is with Rogers, this means that I need to have the Dry Dsl service, which means that I need to shell out an additional $10 a month, ontop of the DSL fees?

I don't think so.. Rogers home phone works on regular phone system. The dry loop charge is only if there is no landline in the residence.

I would call TS and confirm what Band (area) you are in. I'm in Band D and have to pay an extra 11.36 a month!

[Dave98]

I don't think so.. Rogers home phone works on regular phone system. The dry loop charge is only if there is no landline in the residence.

I would call TS and confirm what Band (area) you are in. I'm in Band D and have to pay an extra 11.36 a month!

Not necessarily. I guess it depends on where JayTee1 lives because Rogers Home Phone uses VOIP in most cases here.

[rock hard]

Cool.. I know my mom has the POTS version out west.

[dazz]

Do they throttle the same way as Bell does at 30kb from 10am-2am?

Oh, and are there any class action lawsuits against bell yet on this one? I am dying to join one!! FUC$$ BELL:mad:
I just persuade 5 more coworkers to cancel their home phone+internet+cell plans. I am willing to dedicate all the time in the world to get those scammers off the market.

What they are doing is pure scam.

[JayTee1]

I don't think so.. Rogers home phone works on regular phone system. The dry loop charge is only if there is no landline in the residence.

I would call TS and confirm what Band (area) you are in. I'm in Band D and have to pay an extra 11.36 a month!

If you have to pay an extra $11.36 on top of the $30 a month, is it worth the switch then?

[tomtong]

Rogers Homephone has both POTS and VOIP version in GTA. I asked Rogers and they said I could have POTS version if I insisted. My friend just got one installed and he don't have the usual ATA box installed besides his cable modem too. His Bell line got deactivated around 2pm and then he can make his calls after 4pm on the day of installation. No one show up at his house or his lawn. How do we know which version is it?

[Shampoo.kr]

did teksavvy stop throttling torrents?

my downloads are going crazy fast again :)

[Dolfan-Neil]

did teksavvy stop throttling torrents?

my downloads are going crazy fast again :)

Unfortunately not. I'm in Thornhill and still throttled.

[Shampoo.kr]

weird, try something now. I just downloaded a bunch of naruto and bleach episodes REALLY fast

I'm in etobicoke.

[Dolfan-Neil]

I have a machine running 24/7 just for BT....trust me, the throttling is still on. Maybe, for some reason, Bell removed it temporarily in your area.

Besides the fact, it's not TekSavvy doing the throttling.

[jigsatics]

Hi,

If I buy my modem directly from the Speedtouch manufacturer do I have to re-configure it to work for Teksavvy? Would it be difficult to do?

Thanks.

[bpopd]

Hi,

If I buy my modem directly from the Speedtouch manufacturer do I have to re-configure it to work for Teksavvy? Would it be difficult to do?

Thanks.

No its pretty much configured strait out of the box for usage. When I got mine I was coming from cable, and I was not sure what to do with the ADSL modem (Thomson Speedtouch), so I just called up teksavvy's techsupport and they guided me through. I didnt wait too long either. Theyve picked up the phone quickly every time I've called them. *knocks on wood*

I like teksavvy. I hate bell.

[Dave98]

Hi,

If I buy my modem directly from the Speedtouch manufacturer do I have to re-configure it to work for Teksavvy? Would it be difficult to do?

Thanks.

Yes, you may need to change a thing or two. Most notably, the VPI/VCI numbers may need to be adjusted but that's a simple thing to do.

[EH15]

Can somebody tell me how to be connected without having a broadband connection? Right now I have to dial in everytime I computer starts.

[gordholio]

I phoned Teksavvy yesterday to get their high speed internet on June 8. I'm looking into getting my phone through them. It might work out cheaper than Bell as Teksavvy charges $21.35 (or a bit more depending on the area) plus the call display is only $3 (compared to $7 for Bell).
Teksavvy doesn't charge a network fee for long distance and their current rate is 10 cents/minute all the time and going down to 2 1/2 cents/minute soon.

Right now I make maybe 2 or 3 calls to Oshawa a month and Bell Canada dings me for a $5.99 network fee!

[tomtong]

Can somebody tell me how to be connected without having a broadband connection? Right now I have to dial in everytime I computer starts.

Is this what you want?

http://www.zolved.com/synapse/view_content/26202/Can_I_Setup_Broadband_Connection_on_Vista

[rubberband]

Do they throttle the same way as Bell does at 30kb from 10am-2am?

Oh, and are there any class action lawsuits against bell yet on this one? I am dying to join one!! FUC$$ BELL:mad:
I just persuade 5 more coworkers to cancel their home phone+internet+cell plans. I am willing to dedicate all the time in the world to get those scammers off the market.

What they are doing is pure scam.

Unfortunately everyone who uses bell's lines (ie, everyone who could possibly sell you DSL service) is affected by this.

I generally queue up all my torrents and let them run overnight, they're usually done in the morning since the speed (for now) picks up late at night.

[frugalman]

i'm using teksavvy, but lately i'm having some real problems
if i connect speedtouch directly to 1 computer without a router, the connection seems pretty stable

as soon as i put my wrt54gs router in, the connection to dsl drops
the weird thing is, i have also a brand new wrt54g router and i tried it, same thing. and i've been running the set up with the wrt54gs for almost a year without problems. just lately this has started to happen. do i need a new modem?

[emoci]

i'm using teksavvy, but lately i'm having some real problems
if i connect speedtouch directly to 1 computer without a router, the connection seems pretty stable

as soon as i put my wrt54gs router in, the connection to dsl drops
the weird thing is, i have also a brand new wrt54g router and i tried it, same thing. and i've been running the set up with the wrt54gs for almost a year without problems. just lately this has started to happen. do i need a new modem?

I suggest taking this up in Teksavvy's DSL Reports forum...

My first reaction would have been that it is your router, but you said you tested with a second one.

I am assuming you are using your SpeedTouch in Bridged mode already, if you aren't I would suggest doing so, and letting the router or your computer take care of the connection.

Also which SpeedTouch are you using, and what firmware is the WRT54GS running

If you have not already done so grab a copy of DMT from http://dmt.mhilfe.de/ for your modem model, so that you can grab and post Line Stats when asked to, over at DSLR http://www.dslreports.com/forum/teksavvy

Update on throttling:
Bad News: CRTC did not find there was enough cause to order Bell to cease and desist immediately
Good News: CRTC has asked Bell to prove congestion exists and shaping is required http://www.dslreports.com/forum/r20507116-Bell-ordered-to-PROVE-shaping-is-needed
Better News: If you have a WRT54G or WRT54GL that supports third party firmware like Tomato, a modified firmware for Tomato allows you to connect using single link MLPPP (which simulates bonding two DSL lines over a signle line, and seems to be efficient enough for now to escape throttling) See http://www.dslreports.com/forum/r20484600-TomatoMLPPP-released-evade-throttle-or-bond-two-DSL-lines

If you have the cash to spend, you can also grab 2 DSL lines (one wet one dry unless you have two available phone lines, and a second modem and bind the two. It would mean that for about $70 + price of a second modem you can get yourself a 10M/1.6M connection)

[skeletor]

anyone try flashing an Asus WL500G with this version of tomato??
It seems like a better deal than buying the wrt54g.

[M-e-X-x]

how is teksavvy 6mbit in vancouver? Can I use my telus dlink 300g modem?

replying to an old post, but i JUST get mine setup this past week in calgary.. using old telus dsl-300g modem and WORKS...

u need to flash it to dlink's generic fw, which can be obtained on the dlink AUSTRALIA website...

works, but my line is not at 6mbit as i had ordered (not sure if it was set incorrectly on their end or something on my end)

[infamouskid]

you can get around the throttle easily by viewing 3 methods below.

via linksys wrt54g router with mlppp.
http://www.redflagdeals.com/forums/showthread.php?t=594003

or

via windows xp pppoe or RASPPPOE dialing with mlppp enabled
http://www.broadbandreports.com/forum/r20397518-Any-ideas-how-to-Do-MLPP-with-xp

[smuncky]

what is a good wireless router/modem combo? i currently have the siemens 6520 from bell and the wireless connection on it is good. it doesn't really matter because my other comp is in the same room.

something not too expensive.

[infamouskid]

2wire 2700 is 20 bucks. i posted the deal in the hot deals section a few days ago. its router and modem combo.

[itsjed]

will dry loop dsl work even if my phone service is with rogers?

called teksavvy today, and was basically told that because i'm using rogers digital phone service i'm not able to receive high speed dsl service.

called rogers, and apparently they don't do analog phone services anymore.

was thinking of going dry loop, but wasn't sure if there would be extra installation costs.

i really want to make the switch.

[infamouskid]

dryloop is available. if you remember the number that used to be attached to the phone jack when it was active that can help tsi with your order.
otherwise a bell tech would be sent in to put in a jack and ensure you have a jack ready for dsl.

[itsjed]

thanks for the help.

i have no clue what number the real line had, since we had rogers install service before we moved in.

the csr i spoke with at teksavvy did check my address and told me that dsl is available though.

might be a stupid question, but if i'm good for dry loop, would i still need to filter my rogers phones?

[Dave98]

yeah, you'll need a tech to come in and do a little re-wiring before you can get DSL to work.

no, you don't need filters if you're using rogers digital home phone

[Guyser75]

Is anybody using Teksavvy in Sudbury? Do you get speeds as advertised of 5Mbps down and 800 up?

I'm looking into changing from Sympatico in July.

Thanks

[board123]

What you get with Sympatico is usually what you get with Teksavvy.

[Lexi]

Are there any open groups I could join to save $3?
Thank you in advance.

[CollectorInfector]

I've been looking into switching to Teksavvy, now that Rogers is doing this 60gb joke. I was just wondering what kind of connection I could expect in Brantford, Ontario. If someone from around here could let me know, I'd appreciate it.

[Dave98]

I've been looking into switching to Teksavvy, now that Rogers is doing this 60gb joke. I was just wondering what kind of connection I could expect in Brantford, Ontario. If someone from around here could let me know, I'd appreciate it.

it's dependent on your own residence and how far you are from a central office. Asking someone else from Brantford won't give you an idea of how well it will work.

[emoci]

I've been looking into switching to Teksavvy, now that Rogers is doing this 60gb joke. I was just wondering what kind of connection I could expect in Brantford, Ontario. If someone from around here could let me know, I'd appreciate it.

As said above nothing is final until you're connected and actually see how it performs.... (it's one of the annoying parts of DSL whether with TSI, Bell or Acanac etc.)

If you have a neighbour that has DSL, his speeds can give you an idea. Also try entering full postal code, or at least first 3 characters here: http://www.dslreports.com/archive

It has results from SpeedTests other people have run.

If you can get any sort of match it can also give you an idea (of course a match with a Rogers User doesn't help you, but a match for another DSL provider like Bell or Velcom or Acanac is good enough for an estimation)

[shiny]

Anyone is forming a group? please PM me.

[iam_immigrant]

Got a question which is kinda OT but didn't want to start a whole new thread.

Is there a difference between the business line and residential lines other than the obvious of price/speed? In the technological sense. I mean are they not the same hard lines?

So can a person have a residential service with a business line and vice versa?

[shiny]

Anyone has an open group so that I can join? So I am forming a group, please PM me if interested. Thanks.

[maritrunks]

I'm thinking about switching to teksavvy but I don't know if I can get the full speed.

Does anyone live in east scarborough area near UTSC (Morningside + 401 area) that has teksavvy or DSL connection and can confirm the speed in this area?

[xOnic_]

Looking to switch soon, and probably will begin to cancel and sign up with TS this saturday or monday. Looking for group

[Baia.]

where can i go to get cheap phone filters..

[BootsJessie]

where can i go to get cheap phone filters..

Bell store.
They didn't even ask me if I was a Bell customer, they just gave them to me.

[Baia.]

Bell store.
They didn't even ask me if I was a Bell customer, they just gave them to me.

and how much do they sell it for?
tech sells for 6.99

also lookin for a cheap, phone splitter.

[sillysimms]

and how much do they sell it for?
tech sells for 6.99

also lookin for a cheap, phone splitter.

Bell doesn't usually charge anything. They give out filters for no fee. I believe that is what the poster meant as well when he said they just gave them to him.

[dre145]

Bell doesn't usually charge anything. They give out filters for no fee. I believe that is what the poster meant as well when he said they just gave them to him.

The only thing bell's good for...

[kn00tcn]

I'm thinking about switching to teksavvy but I don't know if I can get the full speed.

Does anyone live in east scarborough area near UTSC (Morningside + 401 area) that has teksavvy or DSL connection and can confirm the speed in this area?


my friend is dsl in morningside/ellesmere area with bell & it's decent as far as i remember (but not full 550kbytes/s like i'm getting thanks to some remote in the vp/ellesmere area)

i'd also check dslreports for such info

[starflash]

Bell store.
They didn't even ask me if I was a Bell customer, they just gave them to me.

Great tips! I just went into a Bell world store today and ask for some and they just gave them to me! :cheesygri

[shiny]

I get around 250kbp with TekSavvy when downloading. Is it too slow? I used to have 800kbp ~ 1000kbp with Videotron

[arian487]

Anyone in the Richmond Hill, Ontatio area can comment on the speed?

[Riflem@n]

If you guys have questions, you're better off asking it here.

http://www.dslreports.com/forum/teksavvy

[mcg]

I get around 250kbp with TekSavvy when downloading. Is it too slow? I used to have 800kbp ~ 1000kbp with Videotron

lol...

Depends on your line, distance from CO, etc.

You cannot compare Teksavvy to Videotron... are you the one doing the administration on your home internet?

[linkinparkfan007]

teksavvy is sikk :P

[MasterXan]

I'm planning to register for Teksavvy and I talked with a tech already but he said that my location only supports up to 3mb.

Any chance that what the tech says and what actually happens would be different? like if I install it anyways, any chance that I could get faster than 3mb?

thanx

[mark_in_2k]

I'm planning to register for Teksavvy and I talked with a tech already but he said that my location only supports up to 3mb.

Any chance that what the tech says and what actually happens would be different? like if I install it anyways, any chance that I could get faster than 3mb?

thanxIt depends on what profile they decide to put you on. If they say it's 3mb then they may not set you up on 5mb, so you won't know if you can get a little more than 3mb. I would call them up again and ask them if they put you on a 5mb profile by default. Hopefully they do.

[shiny]

lol...

Depends on your line, distance from CO, etc.

You cannot compare Teksavvy to Videotron... are you the one doing the administration on your home internet?

I forgot to hook up the filter to one of my phones and this caused the "slow" problem. Hooked up the filter and now everything works like a champ. I can get around 500kbp now.

[shadow_cruiser]

I was looking for some opinions. Not sure if I should reactivate my landline and pay for a basic line ($9.37 taxes in) and go with the CAW deal or get a dry-loop service with $9.10 band rate. I won't be using the landline either way.

[gimmegimme]

For $0.27 extra, I'd get the landline. But where can you get a landline for only $9.37?? I want one!!

[Tilter]

I signed up for the caw deal on Jul 25th. I got the e-mail from accounting confirming it, but have since had no contact from them. Ie no username/login of the sort.

It doesn't take this long does it?

[shadow_cruiser]

For $0.27 extra, I'd get the landline. But where can you get a landline for only $9.37?? I want one!!

When I wanted to cancel my Bell line due to telemarketing calls, I was offered so many things. In the end as a last report, the CSR offered me a basic landline (Call Display,Call Waiting) for $9.37 taxes in. I should have taken it but at the time I was so fed up with telemarketing calls, I just wanted to cancel.

I just called Bell today to reactivate my offer of $9.37 and the lady said there's no such thing as that and the CSR didn't even put a note in. She said I was probably offered that as a one time deal. No biggie, I guess I'm going with a Dry-Loop line:)

I've decided on Teksavvy. Acanac's demands of 1 year upfront payment is the deal killer.

[MasterXan]

It depends on what profile they decide to put you on. If they say it's 3mb then they may not set you up on 5mb, so you won't know if you can get a little more than 3mb. I would call them up again and ask them if they put you on a 5mb profile by default. Hopefully they do.

I called a rep at Teksavvy and they said that I could only go up to 3 mb so that sucks. I guess I won't be going with them and instead, I'm going back to Bell cause I'm eligible for the 7mb service with them.

Unless someone tells me otherwise :D :lol:

[xla4life]

I called a rep at Teksavvy and they said that I could only go up to 3 mb so that sucks. I guess I won't be going with them and instead, I'm going back to Bell cause I'm eligible for the 7mb service with them.

Unless someone tells me otherwise :D :lol:

I think you should be able to get the 5mb profile if Bell can give you 7mb. Otherwise, you will only end up with 3mb max with Bell.

[Topher]

I called a rep at Teksavvy and they said that I could only go up to 3 mb so that sucks. I guess I won't be going with them and instead, I'm going back to Bell cause I'm eligible for the 7mb service with them.

Unless someone tells me otherwise :D :lol:

Make sure you can actually get the full 7MB from Bell. Chances are, they are stating that you are "eligible" for it, but your lines won't support it, which means you'll get the 3MB that Teksavvy was upfront about. Otherwise, there's nothing stopping you from getting a full 5MB with Teksavvy.

[rjp123]

I am looking to get a smaller modem to use with Teksavvy.

I do not require any router or gateway functions as I use a Linksys WRT-54GL.

The current Speedtouch 716wl I use is huge - and from the looks of it the Speedtouch modems Teksavvy shows online are quite big.

What is the smallest modem that I can use with Teksavvy? Surely there must be a small modem-only device.

[MasterXan]

Make sure you can actually get the full 7MB from Bell. Chances are, they are stating that you are "eligible" for it, but your lines won't support it, which means you'll get the 3MB that Teksavvy was upfront about. Otherwise, there's nothing stopping you from getting a full 5MB with Teksavvy.

I asked them and they said I'm not eliglble for 5 mb and I could only get a max of 3mb.

Bell (on their website) says I am eligible for their 7mb line but I know i will not get that high but probably higher than Teksavvy's 3 mb.

btw, where are the COs for Bell and Teksavvy? Especially in the Markham area.

[Pete Jones]

I asked them and they said I'm not eliglble for 5 mb and I could only get a max of 3mb.

Bell (on their website) says I am eligible for their 7mb line but I know i will not get that high but probably higher than Teksavvy's 3 mb.

btw, where are the COs for Bell and Teksavvy? Especially in the Markham area.

I don't think you read MasterXan's note.

There is a difference between being "eligible" and being technically capable of the 7 mbits. Eligable is basically saying that _in theory_ your line should be able to do it.

Bell and Teksavvy both use the same COs. My guess is that teksavvy was just being honest with you whereas Bell will tell you are are "eligable" until you've signed the contract, get connected, and discover that your line can only handle 3 -- in which case, you're SOL and locked in anyway.
(remember, Bell's contract and literature quite clearly uses the phrase "up to" when describing speeds.)

...and how exactly do you know you will get a speed higher than 7 mbit?

--Pete

Edit: By the way, I just checked my number on Bell's website and it says I'm good for 7 mbits. Only problem is that my line can just barely make it to a 3.8 profile.

[Topher]

Bell (on their website) says I am eligible for their 7mb line but I know i will not get that high but probably higher than Teksavvy's 3 mb.

This is Bell's shady marketing practice of claiming speeds "up to......" and not delivering. What they're telling you is that you aren't on a line that is ready for ADSL2+ yet. (I am, but Bell doesn't wholesale the 16 meg service yet.) Bell told me I was eligible for a 7 Meg line a couple of years ago and it was so bad I was luck to get 512k! I ended up having to go with Robbers for that year.


btw, where are the COs for Bell and Teksavvy? Especially in the Markham area.

They would be in the same building, so that's why we're telling you that the speeds would be the same, regardless of what Bell is trying to tell you.

You can feel free to ignore us and go ahead with Bell, but then you're not allowed to come back here and complain.

[MasterXan]

I know that what bell is offering is only a theoretical speed, not what would actually get if I join. sorry, i didn't make it clear earliers :D

the reason I had doubt about Teksavvy was because I thought they use different COs than Bell and I also thought "hey since Teksavvy is a small company, they probably don't have a dense number of COs so that would mean there's a less chance they'll have a CO near my house."

:lol:

now, before I make a plunge to Teksavvy...what you guys say are correct right? Cause I made a post on DSL reports a few months ago in regards to where their server or CO is located, some rep told me it's near Front St. or something like that? any truth to that? or maybe I got something mixed up?

And also, do they send a tech to my house to setup like bell does? or do they just do they just "turn on" my connection on their end while I just hookup my modem at my house?

thx

[mingyang]

Got Teksavvy activated today, the upload/download speed is the same as Bell but the ping does seen better. ex. speedtest

[MasterXan]

alright guys...i just signed up with Teksavvy on the Premium service and I hope what that "Tek" said was wrong and I could get higher than 3 mb.

I used to live near STC, right across from the Bell CO on Borough drive and I used to get about 4.3 mb on a theoretical 5mb line...those were the days :D

oh well...if worst comes to worst with Teksavvy, I could always cancel with no contracts or any strings.

:D

[shadow_cruiser]

Just cancelled with Rogers:). Ah boy, does it feel good. A brief overview of my conversation with the CSR

Me: "I would like to cancel my internet account"

CSR: "Can I ask why sir?. I see you have been a Rogers since 1995"

Me" "Well, its because the overage charges are killing me. I can't afford to pay $70 a month internet. As a loyal customer of Rogers for 13 years now, I find this appauling"

CSR: "If I can bump you up to Extreme, will you be able to stay with us?. Uh huh, it looks like this will only be a 6 month promotion. This is all I can do"

Me: "Once again, Rogers does everything in its power to disappoint its customers. Please cancel my internet"

Basically I told the lady that teksavvy was offering 200gb of bandwidth per month and she stated she never heard of any company offering that. She kept on saying throughout the conversation "You should really check into that, it sounds fishy". My last day with Rogers is Aug. 20

I spoke with a CSR from Teksavvy. He said according to my distance from the CO, I'll be getting full speeds, albeit, no throttling with Linksys WRT-54GL/Tomato V2:):)

[mcg]

Good to hear! Welcome to TS!

[xla4life]

What do you mean by:

"I'll be getting full speeds, albeit, no throttling with Linksys WRT-54GL/Tomato V2"

[input]

What do you mean by:

"I'll be getting full speeds, albeit, no throttling with Linksys WRT-54GL/Tomato V2"

I'm guessing that from his location, he not throttled. Yet.

Throttling hasn't been executed yet in all areas. It will. Sooner or later, it all will.

[mcg]

Naw, it means he's bypassing the throttling by using MLPPP via. Tomato firmware.

Head over to DSLReports to find out how.

What you say is true too though, I used to be throttled at 30kb/s, but for some reason it lifted and I can download at reasonably good speeds throughout the day.

[emoci]

What do you mean by:

"I'll be getting full speeds, albeit, no throttling with Linksys WRT-54GL/Tomato V2"

Well Teksavvy does no throttling.

However, as of March-April 2008 Bell has started throttling (P2P torrents mostly) the customers of third party DSL providers along with their own...

A bunch of users got together, and figured that if using the MultiLink PPP protocol along with PPPOE, the throttle can be beat (the catch is that the ISPs servers have to support MLPPP, the lucky part is that Teksavvy's do)

So long story short, DSL_ricer and Guzpaz over at DSLReports made a modification of the Tomato Firmware to add the MLPPP option (find mor einfo at fixppp.org )

Hence a WRT54GL router + Modded Tomato Firmware makes it possible to avoid the throttle on Teksavvy and Velcom (Acanac and EBox are working on enabling MLPPP for their servers so their users can make use of this too)...

[G-Unit!!]

Just joined TS this wkd ... wondering what's the best modem to get from your experience (with budget in mind) and where can I get it in GTA.
Thanks very much. Looking forward to the activation in a couple of days.

[shadow_cruiser]

Good to hear! Welcome to TS!

Thanks, I'm pretty excited!. Well, anxious to have a service where I don't have to monitor my bandwidth. I don't exceed 100gb's per month but I love the peace of mind with Teksavvy. With Rogers, I checked my internet usage everyday and half of the time the service was unavailable.

Thanks to RFD, I did all my reading here about Teksavvy, Acanac, Linksys/Tomato, Speedtouch!:):). The CSR I spoke with even told me he has a Linksys router too, I'm sure you guys can guess which one:)

[ben_liu]

Hello, we will soon be switching out of Rogers to TekSavvy. What is the best modem for the 200gb/$29.99 plan? I don't plan on buying from TekSavvy cause I know you can get it cheaper from CC etc. Thanks!

[Riflem@n]

Hello, we will soon be switching out of Rogers to TekSavvy. What is the best modem for the 200gb/$29.99 plan? I don't plan on buying from TekSavvy cause I know you can get it cheaper from CC etc. Thanks!

How much do you want to spend? Care if it's new or refurb?

[mingyang]

Hello, we will soon be switching out of Rogers to TekSavvy. What is the best modem for the 200gb/$29.99 plan? I don't plan on buying from TekSavvy cause I know you can get it cheaper from CC etc. Thanks!

I got Speedtouch 516 50+tax from Infonec

works decent

[gimmegimme]

I went to a store where Infonec used to be (I didn't know they moved) planning to buy a Speedtouch 516. Instead, ended up with some TP-Link brand for $30. It's a no-frills modem only (no built-in router), but seems to be working fine.

[emoci]

Really any modem with PPPOE support will work...it helps if it is not one of SpeedStream models where you have no Web Access

The favorites are:
SpeedTouch 516 (Infonec has probably the best price on this)
2Wire HG 2700 family (at $25-$30, however this is becoming sort of an extinct beast, since Caneris stopped selling them, and CC and other small stores are not selling them anymore either....if you do get one be careful as there are known to be duds of these circulating)

Another thing to consider getting if going with Teksavvy is a Linskys WRT54GL router (it'll let you do MLPPP and hence bypass Bell's imposed throttling)
See: http://www.dslreports.com/forum/r20707857-WRT54GL-Deals-40-and-up

[ben_liu]

Thanks, will pick up the Speedtouch 516!

[mark_in_2k]

Another thing to consider getting if going with Teksavvy is a Linskys WRT54GL router (it'll let you do MLPPP and hence bypass Bell's imposed throttling)
See: http://www.dslreports.com/forum/r20707857-WRT54GL-Deals-40-and-upWeird, but where I am my torrents aren't getting throttled anymore, and I'm with Teksavvy. It's been like this for a month or more.

[Shaftasaurus]

Weird, but where I am my torrents aren't getting throttled anymore, and I'm with Teksavvy. It's been like this for a month or more.
I just had my TSI activated on Tuesday, and it's been nothing but sweet torrent speeds since. I think I've already used about 30 gigs :o
I grabbed a Thomson Speedtouch 516 from Infonec for $50, works like a charm, easy to set up. I'd thought about grabbing a WRT54GL as well, but I'm glad I decided to wait and see.

http://www.speedtest.net/result/309711917.png (http://www.speedtest.net)

[lled]

hey..can anybody living around McCowan and Steeles tell me what kind of speeds they average. Thxs

[cechlin]

just got the unlimited bandwidth service 2 days ago

downloading at 400kbs (500kbs at times)
uploading at 50kbs (100kbs at times)

is that good?

im using an old bell 5200 modem, does anyone have a good firmware for it? if so pm me

[Riflem@n]

just got the unlimited bandwidth service 2 days ago

downloading at 400kbs (500kbs at times)
uploading at 50kbs (100kbs at times)

is that good?

im using an old bell 5200 modem, does anyone have a good firmware for it? if so pm me

No that's not good, grab the line stats and post them.

If you want more help, post here.

http://www.dslreports.com/forum/teksavvy

[mcg]

lol that's not good? isn't he maxing out his 5056/800 profile with those speeds?

[Riflem@n]

lol that's not good? isn't he maxing out his 5056/800 profile with those speeds?

I'm assuming he is saying kbs, kilobits not kBs

[cechlin]

.5mb a second

is what i meant

I thought the best you could get was 600kb/s

still looking for a different firmware besides the bell one on the modem..

[peachykonan]

Just wanted to say that I've been with teksavvy for over a year on the unlimited plan, and I haven't had any serious issues at all. Before that I was with Bell Sympatico.

[Kosh]

ok i'm not going to read 88 pages. so could someone tell me how they are in throttling. is it easy to setup? how is the customer service? I got a call from bell and they said they are downgrading me from 60gb to 25gb bandwith.

[emoci]

ok i'm not going to read 88 pages. so could someone tell me how they are in throttling. is it easy to setup? how is the customer service? I got a call from bell and they said they are downgrading me from 60gb to 25gb bandwith.

First of all, 60 to 25, why?
Did you lower your service package or something...?

About the throttling

In any case, as of October-November 2007 Bell started throttling sympatico customers, as of March-April 2008, they started throttling all other DSL users even those of third party companies.

The issue is that all DSL providers be it Sympatico or third party need to use the copper line to allow you to connect to their servers. The copper was put in place with largely your tax money, but Bell has de-facto managment rights over it, however it has been legislated to allow third parties to use it for a price.

When they started throttling in March-April 2008, they provided no prior notice or anything else. In fact had no-one noticed they would've probably never said anything.

Throttling happens between 4pm and 2am (this can vary) and tends to target P2P and Torrent dowloading. The boxes aren't quite good yet, so sometimes they'll also cripple your VoIP, work's VPN connection, or Skype...

About TSI

-Customer Service
Maximum wait time is between 30 sec and 5 min, or if you don't mind you can also ask for support via the DSLReports Direct Forum (your requests are only visible to their techs and you, no one else)... The open user forum for TSI at DSLR is also quite helpful.

-Speed/Line Quality
Speedwise, if you are getting reasonable speeds now, they will be the same with TSI, they use the same copper as Bell.

Bell won't officially allow resellers to sell 6 MB or 7 MB speeds, so officially your line should be able to do a maximum of 5/800 which translates into actual speeds of 4300 kilobits/sec down and 670 kilobits/sec up.

A number of new activations have been ending up on 6 MB lines though. If you do, you are likely going to be able to keep the higher speeds.

-Caps
Teksavvy offers 2 packages.
-Premium with 200GB/month averaged over 2 months (so you can do 250 one month and 150 the next and still be ok). Premium also uses Peer1 and other providers so you get less latency for things like online games.
-Unlimited (the only catch is that it uses mostly Cogent for traffic, and latency is slightly higher)
All that said, read this, it seems Bell may try to do one more thing: http://www.dslreports.com/forum/r20805831-Bells-upcoming-plans-for-Wholesalers

-Dealing with the throttling
This wasn't actually a Teksavvy official solution, but for a long time they've supported MLPPP, allowing customers to bind 2 DSL lines for higher speeds.

A bunch of guys at DSLReports got together and figured that MLPPP could be put to use to bypass Bell's throttling as well, on any DSL provider that has MLPPP support (with jsut one line, not necessarily 2)

Short story:
Any Modem that works in Bridge Mode + WRT54GL router + Modded Tomato Firmware from fixppp.org = Unthrottled connection (currently works for Teksavvy and Velcom, Acanac and EBox are working on making it possible on their servers too)

If you feel like some reading to find out what's happened between Bell and Third Party DSL Providers:
http://www.crtc.gc.ca/PartVII/eng/2008/8622/c51_200805153.htm
http://www.dslreports.com/forum/r20805831-Bells-upcoming-plans-for-Wholesalers
http://www.dslreports.com/forum/r20872676-
http://www.dslreports.com/forum/r20883313-TekSavvy-filing-New-filing-for-the-Throttling-case

TSI is one of the few companies that is fighting hard from letting Bell get their way and turn everyone into Mini-Bells

[emoci]

.5mb a second

is what i meant

I thought the best you could get was 600kb/s

still looking for a different firmware besides the bell one on the modem..

On a 5/800 line, max speeds are 530 kilobytes/sec and 75 kilobytes/sec (depending on the circustances, you can sometimes do a bit better than that )

Remember that with PPPOE overhead, a 5/800 line is actually 4300 kilobis/sec and 670 kilobits/sec

[lindmar]

I've been with Sympatico for 3 years.
My average use is about 100GB and I'm currently on an unlimited plan (they havent switched it on me yet(

I haven't had any problems per say except paying a bit more than I'd like to pay.

Without reading all 80 pages can you tell me if it would be a worthwhile move to Teksavvy?

My total bill is around $47.95 a month. Is it worth it just to save a few bucks?

[emoci]

I've been with Sympatico for 3 years.
My average use is about 100GB and I'm currently on an unlimited plan (they havent switched it on me yet(

I haven't had any problems per say except paying a bit more than I'd like to pay.

Without reading all 80 pages can you tell me if it would be a worthwhile move to Teksavvy?

My total bill is around $47.95 a month. Is it worth it just to save a few bucks?

Well 2 scenarios:

Good Scenario (95% of cases)
- You'll pay $29.95 + 5% GST (26.99 + GST if you can get on a group)...so savings of between $15-$20
-200GB cap per month averaged over 2 months (eg. you can do 250 one month and 150 the next, therefore not paying any overage)
- You'll keep same line stats/quality since they use the same copper to serve you
-Your current modem will probably work with TSI (provided Bell doesn't want it back)
- Your transition Bell to TSI should be smooth as long as you provide TSI with a cancellation number from Bell (call more than once to re-confirm your cancellation with Bell, they're known to forget to put it through)

Worst Case Scenario (5% of cases)
-This concerns the transition. If you happen to have the crappy luck to get a Bell Tech who pulls your line card on your cancellation date, you'll be put to a point as if you were activating DSL for the first time which would introduce delay and may also affect your speeds down the road

Speeds to Expect:
-Officially TSI can only offer you up to 5MegaBit/800KiloBit (which translates into actual speeds of 4300KiloBit/670KiloBit after PPPOE overhead...divide by 8 to get the numbers in kilobytes)
-Many new activations have seen 6M/800K

Their Support is good, they also provide Direct Forum support on DSLR which is a nice alternative to picking up the phone (plus on DSLR you tend to come accross the higher techs and even the two owners Rocky and Marc .... should anything come up)

I'd definitely recommend the switch, the only hurdle is the transition, you gotta come to terms with the possibility of issues arising (however small it is)

[HollowMan]

i am moving into hamilton in september and i was thinking about getting teksavvy for internet. however, when i called in, the tech support told me the line only supports up to 3M. the internet would be shared among me and 2 other roommates.

anyone have any insights on should i get this even if theres a reduce in speed? would the decrease to 3M affect us alot? we would probably use BT alot during the night time, not so much during the day

[emoci]

i am moving into hamilton in september and i was thinking about getting teksavvy for internet. however, when i called in, the tech support told me the line only supports up to 3M. the internet would be shared among me and 2 other roommates.

anyone have any insights on should i get this even if theres a reduce in speed? would the decrease to 3M affect us alot? we would probably use BT alot during the night time, not so much during the day

3M should be ok if you're just doing work... Good thing with TSI is that you can almost max out your line in terms of BT when neccessary...but 3 of you all maxing out, that could be problem even on 5M... (if unthrottled BT is important to you, TekSavvy and Velcom are the only two choices right now though )

Really depends on what else is available to you... and the pricing

Also consider the possibility of getting 2 DSL lines and bonding them with MLPPP for a single 6M/1.6 connection (Cost will be something like $29.95+GST and $29.95 + Dry DSL Band Rate + GST )

The only other thing I can think of, is if Bell can make you a better speed offer (they shouldn't be able to, but just in case) do Bell DSL + Velcom Login (for $10/month... the only reason I say Velcom Login, not TSI, is that Bell threatened TSI about providing logins which would let users get around the Bell 60GB cap, so it's kinda hard to get one from TSI) ... but make sure you put yourself in the right terms so you can get out of Bell if you don't like it

Then use Bell for all the regular surfing and the 100GB Velcom Login which can be used unthrottled with MLPPP for all the BT downloading (the idea here is that you still get to use the Bell Speed if higher than 3M but with a Login that supports MLPPP to avoid throttling)

[lindmar]

Well 2 scenarios:

Good Scenario (95% of cases)
- You'll pay $29.95 + 5% GST (26.99 + GST if you can get on a group)...so savings of between $15-$20
-200GB cap per month averaged over 2 months (eg. you can do 250 one month and 150 the next, therefore not paying any overage)
- You'll keep same line stats/quality since they use the same copper to serve you
-Your current modem will probably work with TSI (provided Bell doesn't want it back)
- Your transition Bell to TSI should be smooth as long as you provide TSI with a cancellation number from Bell (call more than once to re-confirm your cancellation with Bell, they're known to forget to put it through)

Worst Case Scenario (5% of cases)
-This concerns the transition. If you happen to have the crappy luck to get a Bell Tech who pulls your line card on your cancellation date, you'll be put to a point as if you were activating DSL for the first time which would introduce delay and may also affect your speeds down the road

Speeds to Expect:
-Officially TSI can only offer you up to 5MegaBit/800KiloBit (which translates into actual speeds of 4300KiloBit/670KiloBit after PPPOE overhead...divide by 8 to get the numbers in kilobytes)
-Many new activations have seen 6M/800K

Their Support is good, they also provide Direct Forum support on DSLR which is a nice alternative to picking up the phone (plus on DSLR you tend to come accross the higher techs and even the two owners Rocky and Marc .... should anything come up)

I'd definitely recommend the switch, the only hurdle is the transition, you gotta come to terms with the possibility of issues arising (however small it is)


Thanks for this! Great info!

Tell me about this part.. in bold above. I don't really understand.

I believe right now my modem is a rental so I'll need a new one. I've heard buying one is the best best...

I think I'm going to make the switch and then decide about dumping bell for phone service too.

[Dave98]

Thanks for this! Great info!

Tell me about this part.. in bold above. I don't really understand.

I believe right now my modem is a rental so I'll need a new one. I've heard buying one is the best best...

I think I'm going to make the switch and then decide about dumping bell for phone service too.

Line cards, in laymens terms, are essentially what "activates" DSL service on your line. When you cancel your service, this line card is removed. However, if you sign up for a new DSL ISP, they're supposed to keep it in there for use with the new ISP.

However, sometimes they screw up and remove it anyway which forces you to wait the 5-7 day waiting period to get another line card installed.

So the best way to prevent that from happening is the following;

When you cancel your Sympatico service, the rep is supposed to give you a cancellation number. When you sign up with a new provider such as Teksavvy, you give them this cancellation number. This number tells the new ISP that you already have an existing line card and that's the one they should use and to tell the guys over at Bell to not remove the line card.

There's just always the chance they screw up

[Dave98]

Oh and you're better off figuring out whether you're going to dump Bell's phone service or not before you switch DSL ISPs.

If you're going to go with a dry loop line, you'll likely have to go through the whole DSL installation over again because of the switch.

[lindmar]

Oh and you're better off figuring out whether you're going to dump Bell's phone service or not before you switch DSL ISPs.

If you're going to go with a dry loop line, you'll likely have to go through the whole DSL installation over again because of the switch.



Any suggestions on land line service too :-)
Thanks for all the info!

[emoci]

Any suggestions on land line service too :-)
Thanks for all the info!

Well,

Teksavvy also offers phone service.

They're pretty much reselling Bell Home Phone with the following differences:
-Extra features are $3 each rather than $5 each
-Provided you don't have your own third party LD provider, you can have TSI as your LD provider in a pay per use basis without any extra monthly or service fees on top (amazingly enough they are also managing to buy the Long Distance from Bell in wholesale and re-price it at some very competitive rates see http://teksavvy.com/ld/index.htm... so Voice-Quality-Wise when it comes to LD it is as good as Bells )
-They have an Unlimited US/Canada for $19.95 package that you can add if you wish

Your other option for phone service wold be Primus or Yak (you want to stick to copper based since you want to use with DSL, so stay away from Rogers)

On a personal opinion:
-If you need home phone plus a few features, shop around between TSI, Bell, Primus and/or Yak
-If you just need the Basic Line without any bells and whistles I'd stick with Bell (just to avoid the time and trouble)...

Oh, one more thing to keep in mind, some people on Primus have found that the line they have for home phone is not Bell Provided, but other CLECS like Allstream (it's kinda hard to get DSL on a copperline not run by Bell it seems)


As for modems, any PPPOE modem will do. Favorites are the SpeedTouch 516, and the 2Wire 2700 HG. You're better off buying the modem from a third party rather than TSI, their modems are a bit overpriced. Infonec.com has the 516, the 2Wire is harder to find, and even then need to be a bit careful as there are some duds circulating of the 2Wire, but it is cheaper though...

As I said though, any modem with PPPOE support will do...

Then if throttling is of concern, you may also want to invest in a WRT54GL router if you haven't already got one ... it allows you to run MLPPP which among others can get around the Bell imposed throttling on torrents and such

[lindmar]

This is the modem?
http://www.infonec.com/site/main.php?module=detail&id=350362

[mingyang]

This is the modem?
http://www.infonec.com/site/main.php?module=detail&id=350362

Yes, I bought that too

[nirianto]

I am considering of switching from Rogers to TSI after seeing my last month internet bill jumped through the roof after bandwith charges.

Any idea if TSI offers the high speed DSL in north york area (Yonge/Finch)? I live in an apartment. Would that be an issue? Also, I tried the DSL Check availability from TSI website but it says that DSL is not available for my home phone number.

Any suggestions other than going with TSI?

[emoci]

I am considering of switching from Rogers to TSI after seeing my last month internet bill jumped through the roof after bandwith charges.

Any idea if TSI offers the high speed DSL in north york area (Yonge/Finch)? I live in an apartment. Would that be an issue? Also, I tried the DSL Check availability from TSI website but it says that DSL is not available for my home phone number.

Any suggestions other than going with TSI?

If Bell offers phone service in the area, you can likely get TSI DSL...that said, your best bet is to call and check with TSI directly ...

[VenomZeus]

I'm in Montreal and want to cancel videotron for teksavvy, which modem should I buy? Do I buy it at teksavvy or somewhere else?

Let me know guys,


Thanks!

[infamouskid]

click the last link in my signature below.
in green. it says beat bells throttle. all the hardware and setup info you need to get tek is in there.

[VenomZeus]

Ugh looks like my brother renewed our contract with videotron just a few days ago! :(

[jwei]

I'm in Montreal and want to cancel videotron for teksavvy, which modem should I buy? Do I buy it at teksavvy or somewhere else?

Let me know guys,


Thanks!

Clicked on infamouskid's link when I was in your situation and got TP Link 8816. Great modem, same quality as my old speedstream 5200 (maybe with a little bit better speed? Extra 10 kb/s or so). Only bad thing I can say about it is that sometimes when you powercycle, it takes a while for DSL light to comeup.

Other then that its great. Also, the 5200 i used to have required a power cycle once every 3 days or so...with the new 8816, haven't had to do it yet.

I just know the DSL light takes a while to come on because I've been playing with the setup alot...

[marbss]

I am happy to say bye bye to Rogers and hello to Teksavvy unlimited on a dry loop line.

I had two months of excessive bandwidth charges with Rogers on which they wouldn't budge on reducing my fees even though previous months were well below their cap.

I used infamouskid 's post on MLPPP: I'm currently running single link MLPPP on my Buffalo router with Tp-link modem I grabbed from pcvonline.

Everything was pretty smooth with the exception of the Bell technician messing up the dry loop installation outside my house... but it has been resolved.

Depending on when I run my speed test I get from 4-6meg down and 600-700up -- which I'm happy with.

Teksavvy mentioned their might be more latency in their unlimited service - but my ping times are faster than Rogers... again with DSL it all depends on the equipment in your area. So it looks like I lucked out.

[emoci]

I am happy to say bye bye to Rogers and hello to Teksavvy unlimited on a dry loop line.

I had two months of excessive bandwidth charges with Rogers on which they wouldn't budge on reducing my fees even though previous months were well below their cap.

I used infamouskid 's post on MLPPP: I'm currently running single link MLPPP on my Buffalo router with Tp-link modem I grabbed from pcvonline.

Everything was pretty smooth with the exception of the Bell technician messing up the dry loop installation outside my house... but it has been resolved.

Depending on when I run my speed test I get from 4-6meg down and 600-700up -- which I'm happy with.

Teksavvy mentioned their might be more latency in their unlimited service - but my ping times are faster than Rogers... again with DSL it all depends on the equipment in your area. So it looks like I lucked out.


What's the model on your Buffalo Router (just curious)?

The guys that modded Tomato really like to know what else will work with the modded version except the Linskys WRT54GL ...?

[traderNik]

Everything was pretty smooth with the exception of the Bell technician messing up the dry loop installation outside my house... but it has been resolved.

Geez, what do you know... the Bell technician also messed up my dry loop installation when I was switching. Hmmm!!! Now I wonder if that's just a coincidence or what??

Hmmm...


Bell Canada will never get a cent of my money ever again for as long as I live.

[user01]

Is Acanac good or TekSavvy way better???????? :confused::confused::confused:

[Mr. Robo]

Is Acanac good or TekSavvy way better???????? :confused::confused::confused:

We've been using Acanac for 4 months now and I would have to say it's good for $18.95/per month. I would suggest if you're on a budget, go with Acanac for a year and then switch to TekSavvy.

[sleepyguy]

I've been with Teksavvy.com for around 3 yrs now. I'm moved to my new house in Oakville (near Trafalgar) and speeds have been really crappy.

1.8mbps tops on DL. Called them up and they did some ping test I assume and said i'm 5-6km away from the CO and i'm probably topping out at max speeds, nothing they could do about it.

Not sure what i'm gonna do yet. The connection is pretty stable but just slow (not even close to 5mbps) and the cost is cheap $29.99.

Not sure what other options I have, i think Shaw.ca services the area but rates are quite a bit higher. -sg

[burnt_toast]

anyone knows where i can get the 2wire modem? i dont see it in Canada computers site anymore...

[Tha DraGun]

I'm going to be signing up for Teksavvy soon... I'm just waiting for my new router and modem to arrive first. I've got two questions:

Can bandwith use be tracked? With Cogeco I just login to thier self care webpage and I can see what I'm at so far for the month.
...If I sign up for the 200G/mo I want to make sure I dont go over that limit.

If I decide later to change to unlimited will I get charged a fee for the switch?

[IronMac]

Can bandwith use be tracked? With Cogeco I just login to thier self care webpage and I can see what I'm at so far for the month.
...If I sign up for the 200G/mo I want to make sure I dont go over that limit.

If I decide later to change to unlimited will I get charged a fee for the switch?

Yes, bandwidth usage is tracked and I think there is no fee for switching but you do pay the difference.

[ipxxx]

I'm going to be signing up for Teksavvy soon... I'm just waiting for my new router and modem to arrive first. I've got two questions:

Can bandwith use be tracked? With Cogeco I just login to thier self care webpage and I can see what I'm at so far for the month.
...If I sign up for the 200G/mo I want to make sure I dont go over that limit.

If I decide later to change to unlimited will I get charged a fee for the switch?

Bandwidth usage tracked here - http://www.teksavvy.com/en/gigcheck.asp?ID=7&mID=3

Changing from 200GB to Unlimited = $5 charge I believe (as per this form: https://secure.teksavvy.com/en/dslmove.asp)

[FooNdaR]

Ok< I need help..

I am using Rogers for High speed, and I am always over the cap so my bill is ~$85 per month.
I use Bell for home phone.

I am thinking of switching to Teksavvy, what do I need? I see all these different options. I just want to be able to download, have some email addresses. Do I need a static IP? What kind of modem do I need?

Help please, or a point in the right direction.

Thanks!

[ipxxx]

Ok< I need help..

I am using Rogers for High speed, and I am always over the cap so my bill is ~$85 per month.
I use Bell for home phone.

I am thinking of switching to Teksavvy, what do I need? I see all these different options. I just want to be able to download, have some email addresses. Do I need a static IP? What kind of modem do I need?

Help please, or a point in the right direction.

Thanks!

Well the package you choose depends on how much you download so Premium = 200GB (this is a combination of upload and download) and Unlimited = Unlimited. According to their website the plans "Includes 3 E-Mail Addresses".

I think there is no real benefit to getting a static IP unless you're hosting stuff from home like a website (but even then you can use other apps like no-ip) or an FTP server..and you need your IP to remain static so that you can connect remotely or whatever...but if you don't know if you need this or not, then you probably don't need it.

As for modems...I would probably go with one of the ones listed in the following thread if you plan on bypassing the throttle... http://www.redflagdeals.com/forums/showthread.php?t=594003 (keeping in mind that you do not necessarily have to buy from the retailers listed in that thread or even Teksavvy themselves..just shop around)

Additionally...Teksavvy has their own dedicated section over at http://www.dslreports.com/ if you need some additional help.

[xOnic_]

Hey where can I buy a teksavvy modem?
If you are looking for the modem listed on TSI - speedtouch 516:
http://infonec.com/site/main.php?module=detail&id=350362
http://www.amazon.ca/Thomson-516-Adsl-Ext-Eth/dp/B000PSJBWK/ref=sr_1_1?ie=UTF8&qid=1230614975&sr=1-1
http://www.directcanada.com/products/?sku=1192124159G&vpn=TN516&manufacture=GNET%20-%20GVC

[kayli]

found this site for cheaper

http://www.speedtouch.ca/typesearch.php

[kiasu]

Question for Dry Loop: Does that mean I dont need to subsribe any activate landline? Like no ring tone at all? Anyone try their dry lopp dsl before?

[BootsJessie]

Question for Dry Loop: Does that mean I dont need to subsribe any activate landline? Like no ring tone at all? Anyone try their dry lopp dsl before?

That is correct, or if you have cable phone.
I've never tried / had it but that's how it works.

[pajamawala]

For the peeps who are have been using MLPPP to avoid Bell's throttling issue, there was a slight glich in Teksavvy's MLPPP server. I had called in and got switched to single line straight PPPo. Please notify if this issue has already been resolved or any other input in this regards should be helpful.

dslreports.com which has a Teksavvy tech page had a work around the issue. This is what they had to say:

http://www.dslreports.com/forum/r21725250-Singlelink-MLPPP-on-Windows-with-Virtualbox-instructions

[smihaila]

Question for Dry Loop: Does that mean I dont need to subsribe any activate landline? Like no ring tone at all? Anyone try their dry lopp dsl before?

No ring tone -- true.
No dial tone -- not necessarily. Depending on who's providing the copper wire (bell, telus etc), they may leave a standard dial tone, but it's just for allowing you to call their company only. Also, this dial tone is used by technicians to diagnose your line (i.e. find its number when they work through many wires in a building).

[smihaila]

For the peeps who are have been using MLPPP to avoid Bell's throttling issue, there was a slight glich in Teksavvy's MLPPP server. I had called in and got switched to single line straight PPPo. Please notify if this issue has already been resolved or any other input in this regards should be helpful.

dslreports.com which has a Teksavvy tech page had a work around the issue. This is what they had to say:

http://www.dslreports.com/forum/r21725250-Singlelink-MLPPP-on-Windows-with-Virtualbox-instructions

Thank you for this useful information.
Any idea why Teksavvy is no longer supporting the official way of doing PPPoE+MLPP on a single DSL line through windows "new connection" standard wizard?

That virtual machine setup seems a bit of headacke and I'm also concerned about system stability.

[001Stunna]

Thank you for this useful information.
Any idea why Teksavvy is no longer supporting the official way of doing PPPoE+MLPP on a single DSL line through windows "new connection" standard wizard?

That virtual machine setup seems a bit of headacke and I'm also concerned about system stability.

Why not just get a wrt54g router and run tomato firmware...dont quote me on this but i believe the reason why windows xp way wont work currently has something to do with a problem with their erx's

[pajamawala]

Why not just get a wrt54g router and run tomato firmware...dont quote me on this but i believe the reason why windows xp way wont work currently has something to do with a problem with their erx's

WRT54G with Tomato firmware is the pre-req for attempting MLPPP. The recent reports link to the same setup not being compatible with MLPPP.

[infamouskid]

Why not just get a wrt54g router and run tomato firmware...dont quote me on this but i believe the reason why windows xp way wont work currently has something to do with a problem with their erx's

only with erx01.
single line will work on any other erx.
and you also have to be added to the mlppp erx01 list prior to setup.


erx01 = multiple links
erxXX = single links only

[emoci]

As it stands for Teksavvy:

1. To do MLPPP with Tomato/MLPPP to beat throttling (Single Link)
-Have any DSL Modem that can be set in bridge mode
-Buy one of these routers: http://www.dslreports.com/forum/r21805315-
-Download the latest stable version of Tomato/MLPPP from fixppp.org
-You SHOULD NOT be on the whitelist for this

2.To do MLPPP with Tomato/MLPPP to combine two or more lines (Multi Link)
-Have any two DSL Modems that can be set to bridge mode
-Buy one of these routers: http://www.dslreports.com/forum/r21805315- (the more onboard memory the better)
-Download the latest stable version of Tomato/MLPPP from fixppp.org
-Post on the TSI Direct forum(http://www.dslreports.com/forum/teksavdirect) to be added to the MLPPP MultiLink Whitelist
Note: If you are having trouble getting connected after doing all that you can try this firmware instead http://www.dslreports.com/forum/r21714278-TomatoMLPPP-Emergency-Release-fixes-2-line-MLPPP (but you should not need it)

3. Doing MLPPP with XP/Vista
-Currently this is not possible, however there is an alternative by running a Virtual Machine http://www.dslreports.com/forum/r21725250-Singlelink-MLPPP-on-Windows-with-Virtualbox-instructions
-Of course no router is required here

4. Doing MLPPP in any other custom (read Linux) enviroments
http://www.dslreports.com/forum/r21714027-Are-you-using-Bonded-MLPPP-on-Linux
http://www.dslreports.com/forum/r21714361-
http://www.dslreports.com/forum/r20456553-MLPPP-Guide-on-Linux
http://www.dslreports.com/forum/r21149509-Angelos-MLPPP-linux-guide
http://www.dslreports.com/forum/remark,21593201
fixppp.org

[smihaila]

Thank you for the precise clarifications, very useful.

[markj]

got a notice that the teksavvy group pricing is going up $1 to 27.99/month...not that big of a deal (esp if you are using mlppp) just thought id give a heads up...

[smihaila]

Yes, I received the same notification, too.

[LOVEISDEAD]

only with erx01.
single line will work on any other erx.
and you also have to be added to the mlppp erx01 list prior to setup.


erx01 = multiple links
erxXX = single links only

Could you Print Scrn the setup page for Tomato? mine is working ok but I want to see what a Pros setup looks like. :D

[cechlin]

could you print scrn the setup page for tomato? Mine is working ok but i want to see what a pros setup looks like. :d

+1

[Milton_Ontario]

Got their DSL .
Subscription: 29CAD/5M

Tested 20x on diferent sites: speed max= 2.1 M

Will ship back their DSL and cancel the subscription.

[jerryhung]

Got their DSL .
Subscription: 29CAD/5M

Tested 20x on diferent sites: speed max= 2.1 M

Will ship back their DSL and cancel the subscription.

Not really TekSavvy's fault but Bell Nexia's DSL line, nobody can do anything about it. Call TS to ask them to trace for you and if they can do anything

Probably Rogers for you then

[smihaila]

Got their DSL .
Subscription: 29CAD/5M

Tested 20x on diferent sites: speed max= 2.1 M

Will ship back their DSL and cancel the subscription.

-What upload/download profile was your DSL modem registering to?

-Did you make sure to tune your OS/networking? It's important.

-The best speed tester is always the one from the provider itself. You could check with speedtest.teksavvy.com

The advice would be to not get to quick conclusions. It may be a line fault, the copperwire provider should check for noise and gain levels. It could happen also with other DSL providers if a problem is at that level.

[cloneman]

the very nature of DSL is being dependant on a lot of physical factors. People who are unwilling to do a little wiring work in their house can pay the 20$/month extra for cable.

Have you tried calling them? They should be able to pinpoint the signal issue and give you some tips on how to improve it.

[M-e-X-x]

Not really TekSavvy's fault but Bell Nexia's DSL line, nobody can do anything about it. Call TS to ask them to trace for you and if they can do anything

yup, same thing happened for me... my line for some odd reason could only do 3mbit max, and i live in a prime area (near a university, building is only 4 yrs old)

i ordered 6mbit, but only getting 3mbit, teksavvy investigated, got back to me, and downgraded my pricing to 3mbit...

[Esca]

So I'm thinking about switching to Teksavvy. I have a few questions though:

1) Can I use the Linksys WRT54GL 4 Port Wireless G Broadband Router Linux Version 54MBPS 802.11G 802.11B as a modem? In my reading I see this modem mentioned many times. Does function as a router at the same time? If I can use this as a modem, can some point me to a link to tell me how to do so?

2) For phone filters, would it be best to purchase from Teksavvy directly? Are there cheaper alternatives?

Thanks in advance.

[Andrewm]

Teksavvy is nice, but I prefer my Bell 16mbit connection. It's not even capped anymore because we threatened to switch.

[emoci]

So I'm thinking about switching to Teksavvy. I have a few questions though:

1) Can I use the Linksys WRT54GL 4 Port Wireless G Broadband Router Linux Version 54MBPS 802.11G 802.11B as a modem? In my reading I see this modem mentioned many times. Does function as a router at the same time? If I can use this as a modem, can some point me to a link to tell me how to do so?

2) For phone filters, would it be best to purchase from Teksavvy directly? Are there cheaper alternatives?

Thanks in advance.

You'll need the following:

-A PPPOE modem (the Linksys WRT54GL is not a modem, it is just a router). Cheapest but decent option is the ST516 from http://caneris.com/hardware
-A router (The WRT54GL is perfect for this...and it can be flashed with Tomato MLPPP from fixppp.org to beat the Bell imposed throttling)
-Filters: Filters are cheapest of eBay or corner store. Some have been able to get them for free by going to a Bell store and asking for some...without mentioning you're not with Bell of course (doesn't work all the time)

[emoci]

Got their DSL .
Subscription: 29CAD/5M

Tested 20x on diferent sites: speed max= 2.1 M

Will ship back their DSL and cancel the subscription.

If I am right, and you just got activated...you're on the default 3M profile that Bell puts all new activations in most of the time. Let things settle and put in a ticket for a profile increase...

Speeds to expect after PPPOE overhead are 4300 kbit down/670 kbit up

[Esca]

You'll need the following:

-A PPPOE modem (the Linksys WRT54GL is not a modem, it is just a router). Cheapest but decent option is the ST516 from http://caneris.com/hardware
-A router (The WRT54GL is perfect for this...and it can be flashed with Tomato MLPPP from fixppp.org to beat the Bell imposed throttling)
-Filters: Filters are cheapest of eBay or corner store. Some have been able to get them for free by going to a Bell store and asking for some...without mentioning you're not with Bell of course (doesn't work all the time)

Thanks for the reply. So basically the reason that this particular router is so popular is because it can beat the throttling? I currently have a wireless router, in your opinion, would it be worth it to upgrade to this one?

That's a really good price. Thanks for the link. I think I will get filters from that site along with the modem. $3 seems to be a decent price. A quick search through Ebay and computer stores, I don't see anything cheaper, and if there is I can't imagine it to be that much more since I'm only getting 3-4.

[Bomberman07]

Teksavvy is nice, but I prefer my Bell 16mbit connection. It's not even capped anymore because we threatened to switch.

it's nice to have 16mbit, but are you throttled? If yes, it's pointless IMO.

[Andrewm]

it's nice to have 16mbit, but are you throttled? If yes, it's pointless IMO.

Well, so far my workarounds have worked. So I don't appear to be throttled.

But I only ever use torrents for open source stuff, like downloading Ubuntu and stuff. I'm not a pirate.

[murdoc2k]

interesting. How much does your 16mbit connection cost?

I'm on teksavvy right now for about 2 weeks now so I'll give my 2 cents.

I ordered back during the week of ~ Feb 11. I got all my account setup and payment done right away. I called Rogers to cancel my internet and on the day (Feb19) the activation was supposed to come on everything was online. However, I noticed I kept getting D/C and my speeds hovered at only about 2.5Mbps so I called Teksavvy. They asked when would be a good time to get in touch with me so I mentioned evening. To my surprise the next day a bell technician showed up in the morning saying that he's here to fix my internet. I thought this was a surprise from Teksavvy so I got him to enter the house anyway but told him I have an appointment very soon. He opened up my main jack and tried to look at stuff and ran into a bit of problem (my building is filled with poor wiring from the 90s) so I rescheduled. I called teksavvy telling them what happened. I both the bell techican and teksavvy I would like the technician to be scheduled from next week saturday. Teksavvy reported huge noise ratio and that my line was in really bad shape. The next morning another bell technician came up and I was half awake (I wasn't expecting this...) I managed to quickly get changed and let him in anyways to look at it. He gave me shorter wires (about 6ft) for the modem and corrected the way I installed my filters (I used splitters so I got confused with which goes first). We did a whole bunch of line testing and tweaking and once he found out I wasn't with Bell he just kept lowering the speeds and claimed to "reach stability". So I went from 5 mbps down to 1mbps and got about 524kb/sec. I wasn't totally satisified but it was better than nothing so off he went. I came back 2 hours that day from lunch and I got disconnected for a long period of time. I called teksavvy again and when I was back on my speed dropped so bad that they told me I'm going at 9kb/sec (worse than 56k). I was playing games at 600 - 1000 ms ping. The technician told me I'm put on high priority and that I'm being escalated with my issue. The next day I got my speed back and was doing pretty well with about 4.2mbps down and 630kbps up but my ping was still at 125 - 150ms. So I called again and asked about fastpath and they said I would be put on fast past tomorrow. The next day came and things finally settled.

Conclusion:
- it took me about 5 days after my activation date to get the service to where it should be

- I then had to fuss around with flashing my Asus WL-520GU router to bypass bell throttling for about 2 days

- Total time spent on this internet -> 7 days

My thoughts:

I've called teksavvy numerous times because of these minor quirks. I was 90% satisfied with their service. Most of the technicians were very nice to me except one. He kept making rude remarks about me calling once already (when I was told to call again if I had problems) and that he wasn't planning to help me with my ping issue if I'm complaining about a 60ms ping in a game. I wish I had his name down. The tech support team from bell arrived quickly so I was up and running ASAP. Overall the speeds are very stable and I can BT at 570 kb/sec for max speed and usually around 200 - 400kb/sec which I'm very satisfied with.

Teksavvy Rating: 9/10 (fast service with follow up from technicians and very good internet service)

Rogers Rating: 7/10 (bandwidth cap + moderate customer service)

[acaftermath007]

Do they only take credit cards? or do they send you the bill?

[mingyang]

Do they only take credit cards? or do they send you the bill?

i pay monthly through VISA

[Andrewm]

Well, we had an old Bell DSL connection, for one reason or another, they kept it at unlimited but limited the speed pretty badly (I'd only get 150kb/sec max downloads when I used to get 1.5+mb/sec downloads).

Then our Bell telephone line and internet went down for a WEEK before it got repaired.

So we were all furious, we were going to switch to Teksavvy, and then I found out that the Bell Internet Max 16 was available in our area, because they had installed the fibre optic cables last summer. It's about 80/month with no contract for a 16mbit line at a 100gb cap. Because of the downtime, we got the fibre optic line with no cap.

It's quite fast, but I have a feeling it could go a hell of a lot faster than 16mbit...

[akravator]

If I am right, and you just got activated...you're on the default 3M profile that Bell puts all new activations in most of the time. Let things settle and put in a ticket for a profile increase...

Speeds to expect after PPPOE overhead are 4300 kbit down/670 kbit up

Interesting, I hadn't known about this. I have been getting a maximum of ~300 kB/s down since I've signed up with Teksavvy (about a month ago).

I suppose I will have to call them sometime this week. Going from 2400 kbit down to 4300 would be a godsend.

Thanks for the heads up

[doublejack]

It's quite fast, but I have a feeling it could go a hell of a lot faster than 16mbit...

You're right, the VDSL2 card you are on is capable of 52 meg, will be capped to 26 for IP TV. It's sitting all over in Toronto just preparing for the launch.

Bell entertainment looks promising. One of my co-workers has it and hit 30meg dl 10 meg upload on speedtest.net. Two hd tvs, works great.

On a sh#$% antiquated copper pair!

[jungaree]

hi, all,

i've got teksavvy coming to set me up this week. i'm looking forward to them after the rave reviews and ratings at dslreports.com

anyone recommend me a cheap but reliable dsl modem i can get? i've been scouring the net but it's hard to find reviews on dsl modems and i don't know what's good.

thanks in advance,

j

[M-e-X-x]

hi, all,

i've got teksavvy coming to set me up this week. i'm looking forward to them after the rave reviews and ratings at dslreports.com

anyone recommend me a cheap but reliable dsl modem i can get? i've been scouring the net but it's hard to find reviews on dsl modems and i don't know what's good.

thanks in advance,

j

buy mine :)

http://www.redflagdeals.com/forums/showthread.php?t=710726

[infamouskid]

they accept online banking as well.

[funkylist]

where can i get an alarm DSL filter in the GTA?

[cloneman]

where can i get an alarm DSL filter in the GTA?

typically you would buy an ordinary DSL filter. if the alarm is wired in directly to the phone line (i.e. wires screwed on, no telephone jack) then I'd call the alarm company to proceed.

If you're looking for an ordinary DSL filter, they are sold everywhere (inluding best buy etc.)

If you have a friend who has sympatico he can pick some up at a bell store for free

[daetsnats]

interesting. How much does your 16mbit connection cost?

I'm on teksavvy right now for about 2 weeks now so I'll give my 2 cents.

I ordered back during the week of ~ Feb 11. I got all my account setup and payment done right away. I called Rogers to cancel my internet and on the day (Feb19) the activation was supposed to come on everything was online. However, I noticed I kept getting D/C and my speeds hovered at only about 2.5Mbps so I called Teksavvy. They asked when would be a good time to get in touch with me so I mentioned evening. To my surprise the next day a bell technician showed up in the morning saying that he's here to fix my internet. I thought this was a surprise from Teksavvy so I got him to enter the house anyway but told him I have an appointment very soon. He opened up my main jack and tried to look at stuff and ran into a bit of problem (my building is filled with poor wiring from the 90s) so I rescheduled. I called teksavvy telling them what happened. I both the bell techican and teksavvy I would like the technician to be scheduled from next week saturday. Teksavvy reported huge noise ratio and that my line was in really bad shape. The next morning another bell technician came up and I was half awake (I wasn't expecting this...) I managed to quickly get changed and let him in anyways to look at it. He gave me shorter wires (about 6ft) for the modem and corrected the way I installed my filters (I used splitters so I got confused with which goes first). We did a whole bunch of line testing and tweaking and once he found out I wasn't with Bell he just kept lowering the speeds and claimed to "reach stability". So I went from 5 mbps down to 1mbps and got about 524kb/sec. I wasn't totally satisified but it was better than nothing so off he went. I came back 2 hours that day from lunch and I got disconnected for a long period of time. I called teksavvy again and when I was back on my speed dropped so bad that they told me I'm going at 9kb/sec (worse than 56k). I was playing games at 600 - 1000 ms ping. The technician told me I'm put on high priority and that I'm being escalated with my issue. The next day I got my speed back and was doing pretty well with about 4.2mbps down and 630kbps up but my ping was still at 125 - 150ms. So I called again and asked about fastpath and they said I would be put on fast past tomorrow. The next day came and things finally settled.

Conclusion:
- it took me about 5 days after my activation date to get the service to where it should be

- I then had to fuss around with flashing my Asus WL-520GU router to bypass bell throttling for about 2 days

- Total time spent on this internet -> 7 days

My thoughts:

I've called teksavvy numerous times because of these minor quirks. I was 90% satisfied with their service. Most of the technicians were very nice to me except one. He kept making rude remarks about me calling once already (when I was told to call again if I had problems) and that he wasn't planning to help me with my ping issue if I'm complaining about a 60ms ping in a game. I wish I had his name down. The tech support team from bell arrived quickly so I was up and running ASAP. Overall the speeds are very stable and I can BT at 570 kb/sec for max speed and usually around 200 - 400kb/sec which I'm very satisfied with.

Teksavvy Rating: 9/10 (fast service with follow up from technicians and very good internet service)

Rogers Rating: 7/10 (bandwidth cap + moderate customer service)

wow man I am going to change to Teksavvy, with rogers bandwidth cap I can't do nothing I am going to try teksavvy after exams which plan were you using with rogers? and which plan did you subscribe with Teksavvy? I am a noob with internet.

[Hello-]

murdoc2k's experience with teksavvy is about the same thing I went through about a year ago switching from Rogers. Although not as as dramatic, it took about a week to get it setup correctly with a couple calls back and forth. Recently switched to Velcom for unlimited transfers.

The hardest part is getting all the DSL "infrastructure" up and running. Router flashing and setup to bypass throttling, fixing issues with the line, configuring the dsl modem, installing line filters/pots splitter, possibly running new wiring in the house. Did I miss anything? heh.

[tomtomtom]

Which plan did you subscribe with Teksavvy? I am a noob with internet.

You, ex-2-b Rogers internet customer, I would recommend getting the 200GB bandwidth plan for 29.99 + Tax. It has a speed profile of 5Mbps Down/800Kbps up.

Rogers has (60GB & 100GB) cap, compare to Teksavvy, this plan is at least 2-3 times more generous. You may notice the speed is slightly slower than cable.

[602535]

Just reportin' in, got my line up today

Was with rogers, rogers lite:
http://www.speedtest.net/result/462256120.png (http://www.speedtest.net)

Now :)
http://www.speedtest.net/result/463098935.png (http://www.speedtest.net)

[Kyle_87]

Hmm i'm planning to switch from rogers, 60gb cap :(. How are the speeds in Markham?

[mcg]

Stick with ROGERS for now. We don't know how the UBB tariff is going to play out yet.

[Kyle_87]

How long till it plays out? This tarif thing

[jsyt]

I am thinking about switching from Bell to TekSavvy. This UBB thing, if it does pass does it just mean that TekSavvy will have a 60gb cap? If so, it shouldn't be much of a problem for me since I am doing fine with the 60gb cap with my Bell internet. Also, when cancellng Bell internet service, do I have to return the filters or do I just need to return the modem?

[mcg]

Haha yeah basically we'll all get a 60GB cap :(

We'll know by the end of May! I think... don't rememeber

[flyingdutchman]

Got off from Bell and switched to Teksavvy two weeks ago and unlike Bell the speeds from Teksavvy are what they advertise, although I do get throttled and my wireless connection speed is slower than my wired connection by 60% (which some people say its correct)
Getting 5.1MB down and 0.47Mb up on wired

[digdoug]

murdoc2k's experience with teksavvy is about the same thing I went through about a year ago switching from Rogers. Although not as as dramatic, it took about a week to get it setup correctly with a couple calls back and forth. Recently switched to Velcom for unlimited transfers.

The hardest part is getting all the DSL "infrastructure" up and running. Router flashing and setup to bypass throttling, fixing issues with the line, configuring the dsl modem, installing line filters/pots splitter, possibly running new wiring in the house. Did I miss anything? heh.

is velcom's $30 plan truly unlimited? or is it the $40 plan that's the 'real' unlimited? why would they be $10 cheaper than teksavvy?

[tomtomtom]

is velcom's $30 plan truly unlimited? or is it the $40 plan that's the 'real' unlimited? why would they be $10 cheaper than teksavvy?

If you want cheap, try www.acanac.com their introductry offer is $227.40 prepaid for whole year. However, their renewal policy is really shady and incompetent tech support

www.acanac.com

[Avatar]

is velcom's $30 plan truly unlimited? or is it the $40 plan that's the 'real' unlimited? why would they be $10 cheaper than teksavvy?

Ya they are all unlimited until the UBB approved. And why velcom is $10 cheaper because Teksavvy decided to increase the price for unlimited. So if you want unlimited Internet, better go to Velcom as there's no real adventage worth the cost of $10. The latency for Teksavvy unlimited is the same anyway.

[666]

does anyone use velcom? can you please post some feedback? (compare with teksavvy)

[Rehan]

does anyone use velcom? can you please post some feedback? (compare with teksavvy) You should post in this thread instead:
http://www.redflagdeals.com/forums/showthread.php?t=407385&highlight=velcom

(Any replies to the question should be posted there as well.)

[Howard]

When doing the online signup for ADSL, it asks if I want to have the modem and filters shipped. If I choose no, does that mean I go pick it up?

[emoci]

When doing the online signup for ADSL, it asks if I want to have the modem and filters shipped. If I choose no, does that mean I go pick it up?

I don't think there is pickup..and if there was it would be in Chatham ON..

My suggestion don't buy modem and filters from TSI...since you can get them cheaper elsewhere

The cheapest for ST516 is at http://www.caneris.com/Hardware and those guys have local pickup available in a number of cities

As for filters, if you need one or two, order some from Caneris...if you need more check out eBay...

[afici0nad0]

i'm currently with bell high speed internet, in the markham area, paying $57 per month.

i'm thinking about switching to teksavvy. if the differences in performance is negligible, both with wired and wireless access, i'm sold, as teksavvy is offering $40/mth.

[Supra_KL]

http://www.speedtest.net/result/514752535.png (http://www.speedtest.net)

:( I was with bell 24 hours ago w/ 5 megabit down. so what now? call teksavvy?

[Dave98]

http://www.speedtest.net/result/514752535.png (http://www.speedtest.net)

:( I was with bell 24 hours ago w/ 5 megabit down. so what now? call teksavvy?

yes, it's a common problem that you can get bumped down to the 3Mbps profile. Call them up and it should be fixed by the next business day

[_dangtx_]

teksavvy has good support, from my experience. speeds can vary but are ok.
anyone gets dropped connections? dl is fine, sometimes i cant access webpages..im starting to replace all my hardware, got router left.

[sexyj]

teksavvy has good support, from my experience. speeds can vary but are ok.
anyone gets dropped connections? dl is fine, sometimes i cant access webpages..im starting to replace all my hardware, got router left.

I had a few disconnect sessions last week. talked to TSI and they said it could be because I'm on a 7M profile. This week has been ok though, nothing changed.

[Imelda_Acanac]

As per the User Agreement, which is linked on the
online signup http://acanac.ca/User-Agreement.html, under Billing
'All credit cards are billed automatically on their renewal dates.
If you do not want to renew your account please cancel the account on
or before the renewal date. Cancellations must be done by e-mail and
sent to accounting@acanac.com or billing@acanac.com.
Please make sure you obtain the cancellation ID or ticket number for your
request to confirm cancellation of service.'

As long as a customer is satisfied with Acanac and reads
the User Agreement, this autobilling for prepaid longer terms
gives customers a better discount than paying monthly.
Those who are dissatisfied with the service, email cancellation
or ask for 'no' on autorenew before the renewal and will not
be billed. Customers who forget to cancel on the renewal date
which is the order date, not the activation date, one year later,
get upset when their credit cards are billed. But they can get
a refund minus the months used. Besides, there are also other
acceptable methods of payment: certified cheque, money order
or cash for those who do not like their credit cards on automatic
payments.

Imelda O. Suzara
Acanac Rep


If you want cheap, try www.acanac.com their introductry offer is $227.40 prepaid for whole year. However, their renewal policy is really shady and incompetent tech support

www.acanac.com

[slippy]

I'll be switching to TekSavvy in August.
Here's my current Robbers speed to compare :)

http://www.speedtest.net/result/518322212.png (http://www.speedtest.net)

[sexyj]

http://www.speedtest.net/result/518361447.png (http://www.speedtest.net)

My connection has been stable throughout this week. So it looks like its doesn't have anything to do with the 7M profile TSI is reporting....

[saberX]

yes, it's a common problem that you can get bumped down to the 3Mbps profile. Call them up and it should be fixed by the next business day

ya thas happened to me multiple times too
don't know why it happens

[tragd]

Is teksavvy still down for all of u guys too?

[mark_in_2k]

Is teksavvy still down for all of u guys too?Working fine for me. Downloading right now from newsgroups.

[tomtomtom]

As per the User Agreement, which is linked on the online signup http://acanac.ca/User-Agreement.html, under Billing 'All credit cards are billed automatically on their renewal dates.


Your company is just creating "legitimate" loophole, hoping they will forget about the renewal. Personally, I don't even remember my next dentist appointment 6 months from now, let lone the 1 year anniversary renewal day.

[Sprite_TM]

teksavvy is still down for me. hope it gets fixed soon

[mugenhonda89]

I guess you didn't get this email from teksavvy or you didn't check your email.

ATTENTION:
IMPORTANT NOTICE: Network Maintenance

Maintenance Window:
Wednesday night / Thursday morning
-July 16, 2009 @ 00:01 EST (midnight) - 06:00 EST

Due to required maintenance to our core network routers you may
experience a few disconnects during the maintenance window.

If you are using a DSL-modem-router (such as SpeedTouch 516 or 2Wire
2700) or a basic router (such as D-Link or Linksys) it will likely
automatically reestablish a connection instantly.

If you are using your computer to manage your connection (such as using
Windows XP or Vista's connection manager) you may need to manually
reconnect by double clicking the icon on your desktop.

We apologize for the inconvenience and thank you for your continued
patronage.

TekSavvy Support Team

[tragd]

I guess you didn't get this email from teksavvy or you didn't check your email.



I guess you didn't read the actual email.

[Sprite_TM]

i did get the email too but it says until 6am. so i am not sure whats going on

[Trexim]

teksavvy is still down for me. hope it gets fixed soon

Have you posted on their support forum? http://www.dslreports.com/forum/teksavdirect

[Sprite_TM]

ok, i just went to the teksavvy forum and i know whats up now.

it seems like if you want to use MLPPP, you have to pay 4dollars more.

[mattbonner]

this is what i'm currently getting with bell's 7mbps plan
http://www.speedtest.net/result/518756884.png (http://www.speedtest.net)
what can i expect if i switch to teksavvy? i think i am relatively close to a CO, but i'm not sure

(my bell connection has been screwy today, anybody else experiencing this?)

[tomtomtom]

You should have similar speed if not better with Teksavvy. Here is mine.

http://www.speedtest.net/result/518818462.png (http://www.speedtest.net)

[emoci]

Officially Teksavvy is selling 5M/800 connections which will give you real world speeds like these:
http://www.speedtest.net/result/518830828.png (http://www.speedtest.net)

However...if the Bell Tech that does the install forgets...you could end up on a 6M/800 or 7M/800 profile which will give you even better speeds.

Be careful to get a Bell cancellation number to give to Teksavvy when you signup to avoid having Bell reprovision your line card (which may in turn work into keeping your current speeds at the TSI price)

[dre145]

You should have similar speed if not better with Teksavvy. Here is mine.

http://www.speedtest.net/result/518818462.png (http://www.speedtest.net)

thats a lie, you should expect 5mb/800kb but sometimes people get put on the 6mp profile

you wont be getting higher then 6 tho

[mattbonner]

one of the things im worried about right now (before i switch) is the speed difference from over 7mbps to [4.5mbps - 5mbps]

also how will "streams of water" be affected? right now i get around 200KB/s on bell, what can i expect if i switch to teksavvy (i don't plan on getting MLPPP)

[Trini100]

How are you guys gettin 6mbs??

http://www.speedtest.net/result/519060372.png (http://www.speedtest.net)

would single MLPPP change my overall speed or just my torrents speed?
currently my torrents speeds are getting caped at 20-25 kbs during the evening/night but over 200-400kbs during the morning/day

[emoci]

How are you guys gettin 6mbs??

http://www.speedtest.net/result/519060372.png (http://www.speedtest.net)

would single MLPPP change my overall speed or just my torrents speed?
currently my torrents speeds are getting caped at 20-25 kbs during the evening/night but over 200-400kbs during the morning/day

People getting more than 5/800 just lucked out with a Bell Tech that set their profile higher than he was supposed to by mistake...

Single Link MLPPP will not improve your overall speeds ... but it will give you a constant 200-400 kbyte/sec day or night on torrents

[Trini100]

Thanks emoci

[emoci]

one of the things im worried about right now (before i switch) is the speed difference from over 7mbps to [4.5mbps - 5mbps]

also how will "streams of water" be affected? right now i get around 200KB/s on bell, what can i expect if i switch to teksavvy (i don't plan on getting MLPPP)

Maybe I missed something..."streams of water" is ?

In general the TSI connection (without MLPPP) will be as throttled as your Bell connection is now ...

Http speeds should not be affected nor should gaming...and/or VoIP ...

[mattbonner]

Maybe I missed something..."streams of water" is ?

In general the TSI connection (without MLPPP) will be as throttled as your Bell connection is now ...

Http speeds should not be affected nor should gaming...and/or VoIP ...

streams of water = torrents
lol

i read that bell throttled torrents to 30KB/s, is that only to teksavvy users? because i think i get 200KB/s on my current bell connection

[emoci]

streams of water = torrents
lol

i read that bell throttled torrents to 30KB/s, is that only to teksavvy users? because i think i get 200KB/s on my current bell connection

Bell is using the same Throttling equipment to Throttle both its own customers and Teksavvy's ...

So I expect (without MLPPP) you'll continue to get the same torrent speeds you're getting now...

Just for kicks do take some screenshots of what you're getting on Bell with Torrents at various times of the day...

If we can show that Bell is throttling its own users differently from others, sh** will hit the fan ...since Bell's whole pretext for throttling other ISPs was that it would "treat them equally to itself"

[mightylobo]

Not sure if the new system isn't going into play yet. But my Teksavvy speed has drop down quite dramatically. (No MLPPP)

I was getting about 3.3mb/s, now with the same setup I am getting about 2.5mb/s....

Talked to them when I had 3.3mb/s, they told me my location to their closest CO was quite far and that was a reason why I wasn't getting near the speed I was paying. I was okay with that since, I didn't expect a full 5mb/s and it seems like a legitimate reason.

I will try and ask on dslreport technical support forum and see how it rolls.

Out of curiosity, is it possible to ask them to put me in a 6mbs to balance out the distance from my house to their nearest CO?

[jyeung]

Out of curiosity, is it possible to ask them to put me in a 6mbs to balance out the distance from my house to their nearest CO?

Nope. TSI has no control over the profile Bell puts you on. They just submit a ticket. Officially, the max you can get on is a 5Mbps profile. Sometimes they make a mistake and put you on a 6Mbps or 7Mbps ADSL2+ one, but it's rare.

- Jason

[cloneman]

What is the going rate for one of these "mistakes" :twisted::twisted:

I'd pay 150$ for an "accidentally 16Mbps"

[smuncky]

so today is my first day with teksavvy. the migration went smoothly from what i can tell.

i went and got the td-8816 modem and the wrt54gl router. hooked everything up and everything was pretty simple to do. i'll most likely be turning on mlppp next month which is why i got the appropriate hardware.

there are 2 questions i wanted to ask though.

1. when i was on bell, i had the speedsteam 6520. to connect to the bell network, i logged in through the windows PPPOE window. now i set one just like it with teksavvy as i thought i needed it. but after i connected the router, i saw you can put in your login/password in there. is this the proper way of doing it?

2. the other thing is since the modem is setup in bridge mode, i can't log into it to see the stats of my line. is there a way i can see my line stats or am i missing something that's right in front of me?

thanks

[McLaren__F1]

How long does it take teksavvy to activate the internet?

[smuncky]

How long does it take teksavvy to activate the internet?

i called it 6 days (including weekends) before my bell account expired. and it was up and working a day before my expected activation.

i think usually they say 5 days.

[Dave98]

so today is my first day with teksavvy. the migration went smoothly from what i can tell.

i went and got the td-8816 modem and the wrt54gl router. hooked everything up and everything was pretty simple to do. i'll most likely be turning on mlppp next month which is why i got the appropriate hardware.

there are 2 questions i wanted to ask though.

1. when i was on bell, i had the speedsteam 6520. to connect to the bell network, i logged in through the windows PPPOE window. now i set one just like it with teksavvy as i thought i needed it. but after i connected the router, i saw you can put in your login/password in there. is this the proper way of doing it?



Yes. Let the router do the authentication. This way you don't have to login manually all the time and the rest of your computers on the network will be connected to the internet as well.



2. the other thing is since the modem is setup in bridge mode, i can't log into it to see the stats of my line. is there a way i can see my line stats or am i missing something that's right in front of me?

thanks

There are a few ways of doing this. However, if you're already using the MLPPP firmware for your WRT54GL then it's simple.

Login to the router and just enter the IP in the following textbox under
Basic -> Network -> Route Modem IP

[zonetbh]

Teksavvy's "Band Rate" price on dry loop dsl put them way too expensive for my taste.

Velcom has no Band Rate...and they have deals sometimes to include dry loop in the regular price.

[tomtong]

There are a few ways of doing this. However, if you're already using the MLPPP firmware for your WRT54GL then it's simple.

Login to the router and just enter the IP in the following textbox under
Basic -> Network -> Route Modem IP

What version are you in? I'm with v1.19mp2 but can't see that field.
Thanks

[Dave98]

What version are you in? I'm with v1.19mp2 but can't see that field.
Thanks

Version 1.21-mp3alpha4

[smuncky]

little problem i encountered today.

i have 2 computers in my room. the 2nd computer has a wireless connection to the internet.

now after i turned of my main computer, the 2nd computer lost its wireless connection. after looking at the router, the light that is usually lit up under ethernet was gone.

so how do i maintain the wireless connection when my computer is shut down? did i configure something wrong?

thanks.

[slippy]

I'll be switching to TekSavvy in August.
Here's my current Robbers speed to compare :)

http://www.speedtest.net/result/518322212.png (http://www.speedtest.net)

Finally got TekSavvy and here are the results:

http://www.speedtest.net/result/539817669.png (http://www.speedtest.net)

[mark_in_2k]

I just did a few Speedtest's with Teksavvy and I found an interesting thing.

Here's my Kitchener server rating:

http://www.speedtest.net/result/540149784.png (http://www.speedtest.net)

Nothing too strange there, but check out what happens to my upload speed when I use Witopia VPN access and a New York server:

http://www.speedtest.net/result/540147915.png (http://www.speedtest.net)

How the heck does my upload speed almost quadruple like that?

[xla4life]

http://www.nationalpost.com/story.html?id=1891244

[wisdom_kid]

Whats the average speed with TeckSavvy? I get around 10mb/s on Rogers, but its getting too expensive for me.

[mark_in_2k]

Whats the average speed with TeckSavvy? I get around 10mb/s on Rogers, but its getting too expensive for me.Average is 5 mbit, so you'll be cutting your speed in half. Can you live with a slower speed but a much better price?

[Mistro]

Average is 5 mbit, so you'll be cutting your speed in half. Can you live with a slower speed but a much better price?

... and a higher bandwidth cap :)

[VenomZeus]

I'm going to make the switch next month and I'm not sure which modem I should buy but I definitely want something cheaper than what's on the teksavvy site... Should I get one of these... ?

http://www.directcanada.com/products/?sku=1192124159G&vpn=TN516&manufacture=GNET%20-%20GVC

http://pcvonline.com/productDetails.aspx?prodID=6620

http://www.canadacomputers.com/index.php?do=ShowProduct&cmd=pd&pid=012772&cid=NT.541

[Pete Jones]

I'm going to make the switch next month and I'm not sure which modem I should buy but I definitely want something cheaper than what's on the teksavvy site... Should I get one of these... ?


Your links (well, 2 of them) don't work. But if you're looking for a cheap-cheap modem, try this:

http://www.canadacomputers.com/index.php?do=ShowProduct&cmd=pd&pid=024298&cid=NTW.896

Same as the 8816 but without the built-in router. I have one of these in one of my Teksavvy installs and it works like a charm -- rock solid.

--Pete

[13sundin]

http://www.speedtest.net/result/540769642.png (http://www.speedtest.net)

all this while streaming a local radio station :D

[mark_in_2k]

http://www.speedtest.net/result/540769642.png (http://www.speedtest.net)

all this while streaming a local radio station :DYes, but are you paying less than $30, taxes in? ;)

[VenomZeus]

Your links (well, 2 of them) don't work. But if you're looking for a cheap-cheap modem, try this:

http://www.canadacomputers.com/index.php?do=ShowProduct&cmd=pd&pid=024298&cid=NTW.896

Same as the 8816 but without the built-in router. I have one of these in one of my Teksavvy installs and it works like a charm -- rock solid.

--Pete

Thanks, so is that one as good as the more expensive ones?
I fixed the links.

[Pete Jones]

Thanks, so is that one as good as the more expensive ones?
I fixed the links.

It works like a charm.

In the month I've had one in service, it's been solid.

The PCVonline link is the same model but with a built-in router.

The Canada Computers link is for a 2-wire modem. They work well but you'll also notice that CC is out of stock. Sometimes they put the page back up when they're about to get some stock in. However, I've gone through 3 of them. None of them laster longer than 3 or 4 months.

--Pete

[akademiks]

Excuse me while I leech as much as I can before my speed comes back down to earth...

http://www.speedtest.net/result/541079836.png (http://www.speedtest.net)

[ashgotti]

Yesterday I signed up for Teksavvy Home phone + internet at my new house, but I was told that the line quality was up to 3Mb :( I signed up anyway since it's month to month and I've already bought a modem.

I'm going from 10Mb Rogers to up to 3Mb. Anyway that I can speed up the connection on my end? I'm guessing not since it has to do with the line quality + distance from the network center.

[Bioflare]

Yesterday I signed up for Teksavvy Home phone + internet at my new house, but I was told that the line quality was up to 3Mb :( I signed up anyway since it's month to month and I've already bought a modem.

I'm going from 10Mb Rogers to up to 3Mb. Anyway that I can speed up the connection on my end? I'm guessing not since it has to do with the line quality + distance from the network center.

You could ask one of Bell's exec to build a remote beside your house. Then you'd be getting 5Meg service.

Bell's UBB is killing teksavvy's unlimited plan =(. I had good experience with teksavvy, but wanted to try rogers for cheap.

To tell you the truth if you torrent with rogers... I haven't been able to go over speeds I got on my 3Meg profile with teksavvy, so no loss there. The only thing that you might see is that, pages load a tiny bit slower.

In the case you have something like usenet... you'll see the speed difference. But then again usenet is pretty useless with such a small cap.

[ashgotti]

You could ask one of Bell's exec to build a remote beside your house. Then you'd be getting 5Meg service.

Bell's UBB is killing teksavvy's unlimited plan =(. I had good experience with teksavvy, but wanted to try rogers for cheap.

To tell you the truth if you torrent with rogers... I haven't been able to go over speeds I got on my 3Meg profile with teksavvy, so no loss there. The only thing that you might see is that, pages load a tiny bit slower.

In the case you have something like usenet... you'll see the speed difference. But then again usenet is pretty useless with such a small cap.

I torrent shows mostly and movies off HTTP. I don't mind leaving it on over night to finish the shows. Besides that, it's just podcasts.

While 10Mb is blazing fast, 90GB + $60+ a month, isn't worth it for me. With Teksavvy, I'm getting home phone + internet for <$60.

[mark_in_2k]

Excuse me while I leech as much as I can before my speed comes back down to earth...

http://www.speedtest.net/result/541079836.png (http://www.speedtest.net)I guess you're bonding a few DSL lines to get that speed on Teksavvy?

[VenomZeus]

It works like a charm.

In the month I've had one in service, it's been solid.

The PCVonline link is the same model but with a built-in router.

The Canada Computers link is for a 2-wire modem. They work well but you'll also notice that CC is out of stock. Sometimes they put the page back up when they're about to get some stock in. However, I've gone through 3 of them. None of them laster longer than 3 or 4 months.

--Pete

Hey Pete, thanks for the info.
I just have 1 more question. Currently I use a D-Link 524 wireless router. Will you DSL modem + my wireless router make a good combo for teksavvy or should I buy a different wireless router, or an actual dsl/wireless router all-in-one?

*Edit, well I did some research and it seems the WRT54GL is the best wireless router for teksavvy. Is $50 + $14 shipping the best price for it ?
http://www.compu2000.com/product/491/WRT54GL/Linksys/

[mcg]

I guess you're bonding a few DSL lines to get that speed on Teksavvy?

lol it's just a bug in the speed test

TSI may be under $30 now, but with an upcoming 60GB soft cap, I'm glad I made the switch to Rogers.

[slippy]

Does their bandwidth usage website work?

I went to teksavvy -> Tools -> Check Monthly Bandwidth Usage!(DSL and Dial-up)

When I enter user name all my usage is zero.
I've been using teksavvy since august 13 (about a week now).

[gimmegimme]

Does their bandwidth usage website work?

I went to teksavvy -> Tools -> Check Monthly Bandwidth Usage!(DSL and Dial-up)

When I enter user name all my usage is zero.
I've been using teksavvy since august 13 (about a week now).
I read somewhere that it only gets updated when you disconnect, but I think it might be a little buggy. My usage has been zero since June.

[lagzor]

Does their bandwidth usage website work?

I went to teksavvy -> Tools -> Check Monthly Bandwidth Usage!(DSL and Dial-up)

When I enter user name all my usage is zero.
I've been using teksavvy since august 13 (about a week now).

make sure your login is correct. It took me a while to realize you need the @teksavvy.com part.

[slippy]

I read somewhere that it only gets updated when you disconnect, but I think it might be a little buggy. My usage has been zero since June.

hmm i guess i'll just forget about it then. i won't even come close to 200gb :D


make sure your login is correct. It took me a while to realize you need the @teksavvy.com part.

yes i tried that and it still says zero

[kazmifar]

http://www.nationalpost.com/story.html?id=1891244

I was wondering about that as well... This might be the end of Teksavvy, Velcom, Acanac, etc...

Hopefully not as I had just signed up for Teksavvy's service a day before the announcement came out.

Time will tell...

[xla4life]

Bell spends more time and money trying to screw customers than providing better service.

[VenomZeus]

I was going to sign up with them next month, this sucks.

[mogruls]

Getting 300gb of bandwidth for 40 bucks is still a good deal.

[VenomZeus]

Getting 300gb of bandwidth for 40 bucks is still a good deal.

Is that an official price ?

[mogruls]

Well, if the unlimited plan for teksavvy costs 40$ and that Bell will begin to charge their retailer's clients extra gb over 300gb, I guess you could say that you,re getting 300gb for 40$.

[AmmoWasted]

I'm thinking of switching to Teksavvy, I have Rogers Lite right now, grandfathered, and am paying almost $30 in overage fees this month, since they don't have a cap for the $ that you pay, and the bandwidth cap is 60GBs. I don't want to go through all these pages, so can anyone give me some advice? Does the new Bell payment plan affect Teksavvy significantly? I plan on getting the 200GB premium plan.

[emoci]

I'm thinking of switching to Teksavvy, I have Rogers Lite right now, grandfathered, and am paying almost $30 in overage fees this month, since they don't have a cap for the $ that you pay, and the bandwidth cap is 60GBs. I don't want to go through all these pages, so can anyone give me some advice? Does the new Bell payment plan affect Teksavvy significantly? I plan on getting the 200GB premium plan.

Well here's how it looks right now:

For $29.99 + GST (or $27.99 + GST if you get into a group)
-Up to 5M/800
-200GB cap
-You can leave any time except the first month
-If you care about P2P this connection will be throttled by Bell.

For an extra $4 + GST
-Add MLPPP access
-Avoid the throttle
(This may require you investing a $50 WRT54GL router on your part)

What happens if Ontario goes ahead with HST?
Likely the + GST will turn into + HST

What if nothing else happens by November 9 and Bell goes ahead with UBB implementation?

Worse case scenario your 200GB package will turn into a 60GB package. That said there has not yet been any word from Teksavvy that they plan to change anything just yet...so it is a wait and see game.

Even if Bell goes ahead with UBB, they cannot charge you directly, they'll end up charging Teksavvy for your extra usage. So at some point TSI is going to announce what they'll do about it.


My 2 cents:

Provided that you can get decent DSL Speeds (the full 5M/800) even if TSI goes 60GB cap it'll still be an upgrade from Rogers Lite while costing about the same.

[rockthecasbah]

Yesterday I signed up for Teksavvy Home phone + internet at my new house, but I was told that the line quality was up to 3Mb :( I signed up anyway since it's month to month and I've already bought a modem.

I'm going from 10Mb Rogers to up to 3Mb. Anyway that I can speed up the connection on my end? I'm guessing not since it has to do with the line quality + distance from the network center.

I'm in the same boat. I used to get a max of about 2MB due to my area and now, for some reason, I am getting 1MB. My 2wire admin page says

Connection Speed:
• Incoming: 1376 kbps
• Outgoing: 640 kbps

I don't know what's up. I may have to switch to Rogers because this is so ridiculously slow!

You guys don't have any ideas on why this can change, do ya? There hasn't been any changes to my set up and all the filters are on properly. I've also made sure everything is plugged in correctly and tightly. Yet, still so slow.

[spiderweb]

Hello,
I will be moving to new home without any home phone line. And Im planning to have a Teksavvy Home phone and Dial up internet. What I heard is that in order to have the home phone with teksavvy I need to have a some kinda home phone line. If not then I have to pay around 10$ for every month (which is not worth) So what should I do in order to avoid this 10$/m ?? Is there any way I can just get the Teksavvy home phone?

Thanks.

[GSRee]

Hello,
I will be moving to new home without any home phone line. And Im planning to have a Teksavvy Home phone and Dial up internet. What I heard is that in order to have the home phone with teksavvy I need to have a some kinda home phone line. If not then I have to pay around 10$ for every month (which is not worth) So what should I do in order to avoid this 10$/m ?? Is there any way I can just get the Teksavvy home phone?

Thanks.

I think you're confusing things...if you order their DSL internet connection and you don't have an active phone line (VOIP doesn't count), then there is an extra "dry loop" fee that is probably in the neighborhood of $10.

So if you just want home phone with TakSavvy, then that dry loop fee doesn't come into play and you'll just pay for the line and any extra features you want.

[spiderweb]

I think you're confusing things...if you order their DSL internet connection and you don't have an active phone line (VOIP doesn't count), then there is an extra "dry loop" fee that is probably in the neighborhood of $10.

So if you just want home phone with TakSavvy, then that dry loop fee doesn't come into play and you'll just pay for the line and any extra features you want.

Thanks a lot! So that means I can get the home phone from TakSavvy. Yah I don't need a High Speed DSL. I just need a normal Dial up internet...any fees for Normal Dial up internet??


Thanks a lot!

[Imelda_Acanac]

The legal battle has news updates on the CAIP website
http://www.cata.ca/Communities/caip/ with Bell the phone
company which leases lines to isps for dsl internet. Internet
customers can contribute opinions to the isps campaign on
http://www.competitivebroadband.com/. The underlying issue is
whether the phone company can make the main decisions for
internet usage as they control the lines -- a monopoly vs
competition with the isps keeping internet service competitive
and thus affordable with consumers having choices to decide
which isp to choose. A monopoly would destroy consumers choice.
Paul Louro, President of Acanac, replied on this pending CRTC/Bell
decision to impose caps and usage billing:
'It's a bad decision, however the war is not lost. I really can't
comment right now because of the impending legal battle.'

Imelda O. Suzara
Acanac Rep


I was wondering about that as well... This might be the end of Teksavvy, Velcom, Acanac, etc...

Hopefully not as I had just signed up for Teksavvy's service a day before the announcement came out.

Time will tell...

[hagbard]

Hey guys, is this any good?

http://www.speedtest.net/rank/406404246.png

[Avenger]

Hey guys, is this any good?

http://www.speedtest.net/rank/406404246.png

No, that is really slow, might as well be dialup.

What do you want in a Teksavvy thread with that?

[Toule]

By November 10, CRTC+Bell force all the Bell's DSL resellers (TekSavvy is one of them) to reduce cap to 60GB/month... So no more 200GB cap.


http://www.dslreports.com/forum/r23157334-UBB-Bell-and-CRTC-

November 10? I want to subscribe only for the 200gb.... is it confirmed or not yet??

[teoconca]

November 10? I want to subscribe only for the 200gb.... is it confirmed or not yet??
Nothing confirmed yet. Best bet is to call TSI customer service to confirm it. As of right now it is still $29.95 for 5MB/800KB with 200GB bandwidth.

[tail_duck]

Sorry if this has been asked already, but if you currently have a 200GB cap, will it remain the same? Or will everyone be downgraded to a 60GB?

[Toule]

But is it still schedule for Nov 10? When it's will be confirmed?

[avp77]

Teksavvy rates are not changing for the forseeable future. The recent CRTC ruling delayed the proposed Bell changes to allow for more time to debate and consider the issues, etc.

[Toule]

Ok, thanks for the answer.

[teoconca]

Sorry if this has been asked already, but if you currently have a 200GB cap, will it remain the same? Or will everyone be downgraded to a 60GB?
Until Teksavvy and other ISPs announce the new bandwidth (60GB), everything is still 200GB for TSI. Every ISP will not offer unlimited after that. Get into the 200GB or unlimited bandwidth while it lasts.

[_dangtx_]

anyone having issues with teksavvy lately? browsing is terrible during the day...

[Labrat407@gmail.com]

Well I am sick of Bell and going to get on with TekSavvy. The 200GB and Unlimited plans are still on the site.
I also was told by the tech I talked to at TekSavvy that they will be offering a Television over Phoneline service soon. He did not have official details but said the staff were told of the plans.
Any word on UBB, not much in the news right now for this.

[DePotBoy]

Hey guys, I have a question about TekSavvy's service that I hope someone could entertain.

I'm currently on Bell's plan with a DL cap of 70 GB. Paying around $40. I'm thinking about switching to the 200gb TekSavvy plan for $29.95.

I'm a huge P2P user, torrents etc. A couple posts ago in August, someone mentioned that Bell lines cap TekSavvy's DL cap or something? If I were to invest in TekSavvy's DSL Premium 200GB line, do I have to invest in the static IP, aswell? In order to bypass this throttle Bell lines place on it?

[ashgotti]

Hey guys, I have a question about TekSavvy's service that I hope someone could entertain.

I'm currently on Bell's plan with a DL cap of 70 GB. Paying around $40. I'm thinking about switching to the 200gb TekSavvy plan for $29.95.

I'm a huge P2P user, torrents etc. A couple posts ago in August, someone mentioned that Bell lines cap TekSavvy's DL cap or something? If I were to invest in TekSavvy's DSL Premium 200GB line, do I have to invest in the static IP, aswell? In order to bypass this throttle Bell lines place on it?

I download a lot and I'm on the 200gb plan but you might want to look at the unlimited plan for $10 more. If you've gotten around Bell's throttling, you'll have no issues, just a cheaper bill.

[DePotBoy]

I download a lot and I'm on the 200gb plan but you might want to look at the unlimited plan for $10 more. If you've gotten around Bell's throttling, you'll have no issues, just a cheaper bill.

Thanks a bunch for answering me, man. I don't think I'll need more than 200GB a month. Are there any other advantages besides the UL dl cap?

You struck the heart of my question, how exactly do I get past Bell's throttling? And what is it, for that matter?

[davesnothere]

hi, any info on when bell will force teksavvy to end the unlimited part? a head's up would be nice so we can go crazy for the last month or two. is there a site that can tell us? thanks.

[boatequila]

I read the reviews at the link and have to say I am going to sign up;
http://teksavvy-internet.blogspot.com/
TEKSAVVY.info Internet

My friend said they are great and price looks good.
Premium (https://secure.teksavvy.com/portal/dsl.asp?id=56836&pic=no) Up to 5M/800k -- $29.95/mo.

[crowTrobot]

hi, any info on when bell will force teksavvy to end the unlimited part? a head's up would be nice so we can go crazy for the last month or two. is there a site that can tell us? thanks.

I am interested in knowing this as well.

I am about to either go for Acanac or TekSavvy and the main reason is download cap.

[emoci]

I am interested in knowing this as well.

I am about to either go for Acanac or TekSavvy and the main reason is download cap.

If Bell forces them....it'll be the same be it Acanac or Teksavvy...they'll both (all DSL providers in fact with the exception of those with own COs) be forced to end Unlimited...

[tomtomtom]

The new website is much better. This is great. However the black background is still...

[davesnothere]

If Bell forces them....it'll be the same be it Acanac or Teksavvy...they'll both (all DSL providers in fact with the exception of those with own COs) be forced to end Unlimited...

great. I just have to figure out when this will happen. :evil:

[Mulder and Scully]

hi, any info on when bell will force teksavvy to end the unlimited part? a head's up would be nice so we can go crazy for the last month or two. is there a site that can tell us? thanks.

Forced bandwidth cap or not, Teksavvy's prices are still lower than Bell's and you're not locked into any contracts to get any special pricing. Why is this even an issue?

[dazz]

Been with Acanac for 2 years now and no issues aside from a once when Bell tried to cap my line for some reason. Then they(bell) lied how they aren't doing anything. When I confronted them they said it's done because the line is bad. After confronting more, Bell fixed it. What a bunch of morons.
If you are with Bell, you are wasting your money.
There's not a single reason why anyone should have any services with them. Absolutely horrible.

Go with Acanac or TekSavy and save money!

[Cquential]

Ok I'm thinking of signing up with Teksavvy
can somebody post their results from speedtest.net around the markham area?
also how much did it cost to get the Linksys WRT54GL modem?

I currently have the BroadMax modem (HSA300A-304) that I've been using with 3web but I canceled it, can this modem be used with Teksavvy DSL internet?

[Imelda_Acanac]

Although Acanac is another company with different
plans from Bell, it does pay fees per customer to
Bell for use of and repair of the phone lines for
internet problems. We need their techs to do the
line repairs and our techs do the troubleshooting
of software, equipment and server problems with
customers.

Imelda O. Suzara
Acanac Rep


Been with Acanac for 2 years now and no issues aside from a once when Bell tried to cap my line for some reason. Then they(bell) lied how they aren't doing anything. When I confronted them they said it's done because the line is bad. After confronting more, Bell fixed it. What a bunch of morons.
If you are with Bell, you are wasting your money.
There's not a single reason why anyone should have any services with them. Absolutely horrible.

Go with Acanac or TekSavy and save money!

[Meta|Gear]

Anyone know of a good ISP in the Bradford area? I'm getting sick of Rogers and unfortunately Tekksavvy isn't available in here which kinda sucks so I need the next best thing something that doesn't have a bandwidth cap and be as fast as Rogers

[BootsJessie]

You struck the heart of my question, how exactly do I get past Bell's throttling? And what is it, for that matter?

I'd like to know too, how do we get around the throttling?
Overnight's not bad, it's during the day that sucks.

[mark_in_2k]

I'd like to know too, how do we get around the throttling?
Overnight's not bad, it's during the day that sucks.Go with Teksavvy and choose their $4 option of MLPP to bypass throttling.

[zalapski]

Just received this e-mail titled "[Important Notice] Service expansion and price changes" from Teksavvy:

Plans are being made to expand equipment into Central Offices in order to provide greater speeds and flexibility for DSL... Because of these plans and to allow a speedy move toward getting fruitful results, effective July 1st, 2010 Standard DSL accounts will be increased by $2/month.

Future service plans include Voice over Internet, Television over Internet as well as Fibre to the Home.

We thank you for your continued support!

Rocky

[smihaila]

Oh, no, another price increase from Teksavvy....
It's the time I guess, to switch back to cable modem.

[mark_in_2k]

Oh, no, another price increase from Teksavvy....
It's the time I guess, to switch back to cable modem.You're kidding, right??! TSI have hardly ever increased their prices, and if you read the DSL Reports forums where Rocky (TSI owner) often posts you'll find that he's investing it all back into the business, with faster DSL speeds, IPTV in the future, etc.

At then end of the day, $2 is nothing is TSI can give Bell / Rogers a run for their money.

[smihaila]

If I remember properly, TSI has already increased the price, early this year. Another $1 if I'm not mistaken. $3 divided by approx $35 becomes 8%.

[mark_in_2k]

If I remember properly, TSI has already increased the price, early this year. Another $1 if I'm not mistaken. $3 divided by approx $35 becomes 8%.OK then, but it's still a lot better than the Bell alternative, and they're doing something with the money. Not just lining their pockets.

[mysticalinfluence]

If I remember properly, TSI has already increased the price, early this year. Another $1 if I'm not mistaken. $3 divided by approx $35 becomes 8%.

Good luck finding better price because your not going too. You pay double that with Bell or Rogers.

[smihaila]

OK then, but it's still a lot better than the Bell alternative, and they're doing something with the money. Not just lining their pockets.

Of course, Bell would be a no-no. What I was thinking about was, to revert back to cable modem (Videotron, VDN - which is another Videotron competitor in MTL, or why not - TSI's new cable modem service). The TSI's cable modem service at least costs the same as DSL and you don't pay additionally for the dry DSL Bell rental ($9.10+GST/month). But I'm wondering if it's indeed using a different physical infrastructure (doh, as the name would imply) - coax or fiber, and NOT using the same Bell copper wire. (I guess the truth is somewhere in-between: TSI would rent fiber from someone else's backbone, could be Bell, but what is no longer used is the "last mile" POTS local loop).

I also hope that TSI's cable modem won't do bandwidth throttling as (unfortunately not due to them) they the DSL does.

[skygolf]

How long does it take the ISP to switch from Rogers to Teksavvy???

I disconnected Rogers yesterday and today the tech come to hook me up w/ Teksavvy. I think he screw up and put me back w/ Roger:mad:


http://www.speedtest.net/result/869713837.png

[ceraf]

does anyone know how well teksavvy handles multiple connections? We're currently sharing a connection among 6 people on rogers.

[Corleone187]

Teksavvy = Worst Internet Provider EVER!

Ordered their cable internet a month ago and its STILL NOT activated as of today. Everytime we call it always wait another 24-48 hours and it "should" work.

We were paying $120/month with Rogers, that's why we switched but now I can say that we're better off paying $120 with Rogers than $37 with Teksavvy.

What a nightmare!

[willyxjai]

Is it true that they're planning to drop dsl bandwith from unlimited
down to 60gb in the near future? Thanks

[tomtomtom]

Is it true that they're planning to drop dsl bandwith from unlimited
down to 60gb in the near future? Thanks

Yes. But that wouldn't happen until Bell have converted all its DSL customers to a usage based billing. I know a lot of people are holding to their Bell unlimited as long as they live. My guess is, it won't happen for a long time.

[willyxjai]

Yes. But that wouldn't happen until Bell have converted all its DSL customers to a usage based billing. I know a lot of people are holding to their Bell unlimited as long as they live. My guess is, it won't happen for a long time.

Thanks that's good to know and as for modom wise, what modem would you guys
recommend other than the teksavvys' speechtouch?

[Thread Grader]

hey, i've been lookin into gettin TSI , any updates or news on how this company is doing and if it is still worth it? im paying 60 dollars a month tax included for express at rogers and they offered to give me 10 dollar discount every month. so i'll be paying 50 after taxes. Still worth it to switch from Rogers to TSI?

[James3]

Just signed up my parents house and my new place with teksavvy. Very happy with everything just wish they had a 7mpbs upload service like bell.. I'm going to miss slingboxing in HD

[mcaj2]

1) is it possible to keep rogers cable tv and teksavvy at the same time? i'm interested in teksavvy cable, not DSL
2) i own my own modem which is on their approved list. do i still get charged the activation fee of $44.95?

[Topher]

1) is it possible to keep rogers cable tv and teksavvy at the same time? i'm interested in teksavvy cable, not DSL
2) i own my own modem which is on their approved list. do i still get charged the activation fee of $44.95?

1) - yes. I am not the only one here who is doing exactly that.
2) - yes. I believe that is a charge from Rogers to Teksavvy and so they need to collect that from us.