[Merged] TekSavvy DSL Report

[Oversized Rooster]

I ordered the TekSavvy 5Mbps Unlimited DSL plan on December 4th (Monday).

On December 5th (next day, Tuesday) they sent a confirmation e-mail with my PPPoE settings.

I had already obtained a used SpeedStream 5360 DSL modem from an RFD member. TekSavvy has confirmed that they would support it even though they it's not on their list of modems.

On December 11th (Monday) the DSL service went live on my phoneline (I have 3 Bell phonelines).

From the first try, the service connected and worked properly. For the first 3 days I just left my laptop connected to monitor for connection drops. There were none in 3 days.

Today (December 15, Friday) I deployed my new DSL service across the home network.

After performing proper speed tests at various sites, my official results are:

4.2Mbps down and 670Kbps up. That's not too far from the advertised 5Mbps down and 800Kbps up.

The connection is NOT throttled in any way, and no ports are blocked either.

I can easily start any torrent and start uploading at full speed as well as download at top speed.

I am paying around $34.14 per month including taxes. There is no contract, so I am allowed to cancel at any time without incurring any penalties, fees or such. The only exception is that the 1st month's pay is not refundable which is reasonable considering how I'm not on a contract.

I plan to keep this DSL service. I will keep my Rogers Extreme 6Mbps connection until the end of next week. If by then I see nothing wrong with this TekSavvy DSL, then I will cancel my Rogers connection for good! :)

[cliff]

I plan to keep this DSL service. I will keep my Rogers Extreme 6Mbps connection until the end of next week. If by then I see nothing wrong with this TekSavvy DSL, then I will cancel my Rogers connection for good! :)

I would be really surprised if you saw any problems, I've been with teksavvy for roughly a year now and their service is just as reliable as rogers was if not more so (both have had great uptime, but teksavvy is so much better for file sharing -no throttling/blocked ports- you can't realistically even compare the two).

It's also great being able to talk to a live person (when/if needed) after the phone rings twice.

[Paolo]

I had tech saavy for over a year too, loved em.

i had to cancel them cus of an employee paid internet line (pre-wimax ofdm) but either way, i would still be wit them if i could. plus you DONT have to use what ever modem they tell u. u can use ANY modem ever that bell sympaticrap or telus or look or primus has ever used in their history. since all the lines and linecards are still bell so its not like its gonn impact anything.

[hyperaf]

I have been with them for about a 2 weeks and the connection is really good. Check out my speedtest from speedtest.net. Well the speed was not exactly 5mb but close.....

http://www.speedtest.net/result/67908648.png (http://www.speedtest.net)

[skule123]

I signed on with these guys for the new year. Looking forward to the switch.

Found a place online selling the Speedtouch 516 for 25$ a couple of weeks ago. Checking the site now, they're at 45$, but it's still a pretty good deal compared to renting.

http://www.yesplay.com/StoreFeatured.asp?hStore=OL

[terrybear]

I wouldn't give yesplay 1 cent of $ .. there business practices & sales peaple are shotty & there prices are terrible.

Sorry to rob the thread but thought I would give ya some advice to find a better place to deal with for parts.

[ipxxx]

Thanks OP for the review!
Anyone in Ottawa with TekSavvy that can comment on performance?

[Octavius]

Thanks OP for the review!
Anyone in Ottawa with TekSavvy that can comment on performance?

Indeed, I'd also like to know in Ottawa.
Currently paying about 55 bucks after tax for my 6MBPS line with rogers...
But I pay 35 bucks a month for all digital channels (less PPV and Porn), so thats why I'm sticking with them for now.

But if the performance is decent in Ottawa...I just might jump ship on the internet.

Is it always on like rogers, or do I have to use some lame ass "access manager" or something like that like I used to have to use with bell like 3-4 years ago? Also, is there a cap?

[jimmyzaas]

Does TekSavvy have any download/upload caps or plans to implement any? Bell is starting to reimplement caps.. at least for new customers.. i think caps for old customers is a matter of months away. I think it's about time to switch.

If TekSavvy is unlimited.. I am all for it.

[cliff]

Does TekSavvy have any download/upload caps or plans to implement any? Bell is starting to reimplement caps.. at least for new customers.. i think caps for old customers is a matter of months away. I think it's about time to switch.

If TekSavvy is unlimited.. I am all for it.

Take a look on their site, or the forums on broadband reports. They have an unlimited and a capped (100GB) plan.

The unlimited plan is has a different redundancy plan (from all that I've heard it's still really solid) and has a slightly higher ping.

The capped plan (100GB) -which I'm on- has a better ping, and greater redundancy.

Either service is a great choice. The both have excellent up-times. If I was anywhere near the cap, I would go unlimited - but I'm not even getting close.

[Pete Jones]

Another big thumbs up for TekSavvy.

I've only been with them since August but eveyrthing went smoothly and the service has been rock solid.

However, I do have one story to share:

A couple of weeks ago, they called me at work (as I gave them my work number as my primary contact number) and left a message telling me my monthly payment didn't go through on my credit card.

Well, I called them back and immediately spoke to someone who was most helpful. She basically tried it again (since I couldn't see a reason why it shouldn't have gone through -- there was tons of room) and all was well.

The thing I like about them is that when you call, they are small enough that you will probably be talking to someone immediately who can help you, or at least get you someone who can.

--Pete

[zalapski]

Thanks OP, pretty certain I will be signing up for Teksavvy rather than the cheaper and much maligned Acanac.

Any recommendations from fellow RFDers for sites/stores to buy a new DSL modem and some filters?

Cheers,

-z


I wouldn't give yesplay 1 cent of $ .. there business practices & sales peaple are shotty & there prices are terrible.

Sorry to rob the thread but thought I would give ya some advice to find a better place to deal with for parts.

[jshen]

Just started using Teksavvy but I have encountered a problem. I am having difficulty setting up my router with Teksavvy ISP. Is it PPPoE? Static or Dynamic?
Thank you, James

[Pete Jones]

Just started using Teksavvy but I have encountered a problem. I am having difficulty setting up my router with Teksavvy ISP. Is it PPPoE? Static or Dynamic?
Thank you, James

You could have just called them but...

You will use PPPOE
Your IP will be dynamic. Although if you paid for a static IP, it won't change.
remember to use "username@teksavvy.com" as your username.

Hope that helps,
--Pete

[sxz]

That's good to hear. I'm planning on switching to them after my 5 months for $19.95 with Primus is over. And yes, for those wondering about TekSavvy in Ottawa.. Well I'll let you know in about 5 months. :D

[mystery]

...another satisfied Teksavvy customer. I switched to them from 3web (horrible) and have been with them for over 1 1/2 years. I believe I only had problems twice: once was a scheduled outage for server maintenance, and the other I was able to reach a human being who informed me they were aware of it and were fixing it.

[Oversized Rooster]

I just wanna say that now I've been with TekSavvy for about a month. I still have had ZERO connection drops, speed drops, or anything wrong at all.

As a result, I've started the process of switching my cottage DSL from Sympatico Basic to TekSavvy.

Also in February, I plan to sign up for one more TekSavvy account for my Toronto home. I have 3 phonelines here. I'm thinking of running dual DSL lines through the D-Link LB604 Dual-WAN load balancing router.

I'm looking for that nice 1.6Mbps upload speed in that case! :)

[terrybear]

I have 3 phonelines here. I'm thinking of running dual DSL lines through the D-Link LB604 Dual-WAN load balancing router.

I'm looking for that nice 1.6Mbps upload speed in that case! :)

Sounds like it would be pretty sick of a connection then cause it would be almost 10 megs down & almost 2 megs up which would be faster then cable hands down & if you could do so for like 20-40/mth thats still probly cheaper then the fastest cable internet & more reliable / stabler with connection rates as well. :cool:

My friend showed me something simular in XP he took his internal DSL & bridges it with his internal 56K modem that was on the same provider & the lil bit more was noticable.

You'd think DSL companies would offer dual connection packages so they could take away from the cable companies taking all there business as well.

[terrybear]

Any recommendations from fellow RFDers for sites/stores to buy a new DSL modem and some filters?

Cheers,

-z

NP .... bad businesses should never get sales that the good businesses try to hard to get. Hell it still puzzles me how MDG is still in business after so many years of scandles & other sneaky things they have done to there customers in the past & present.

Anyways ... I would look at contacting whomever it is your signing up with again & ask them if they have DSL modems to sell as if there is a problem they should know the solution then. Otherwise from what I can tell there are not very many pc stores that sell actual retail boxed modems. I know NCIX does sell them though they do not give much info on pricing & availability.

I can't remember the site off hand but there is a canadian reseller of DSL modems I did stuble across awhile back that did sell a handfull of DSL modems. Ahh here is a link to 1 retailer & there DSL modem page: http://www.ats-systems.com/store/search_results.asp?txtsearchParamTxt=dsl+modem&txtsearchParamCat=ALL&txtsearchParamType=ALL&iLevel=1&cache=1&txtsearchParamMan=ALL&txtsearchParamVen=ALL&txtFromSearch=fromSearch&btnSearch.x=4&btnSearch.y=5

I am runnign the Dlink External one myself on that same page there .. Like it & am kinda glad I have made the move from a Internal DSL modem to a External one.


These guys also sell them as well: http://www.expansys.ca/h.aspx

Just do a lil googlin & pricenetwokin & you will find more out there for shure :)

[mark_in_2k]

I'm defintately considering switching to these guys judging from these mini-reviews. My Bell contract is up in the next couple of months, so I'll see what they can offer me to stay.

[EliteF355]

not sure why acanac was put down but.. working great for me .. and its been months.

[gfunk333]

Hey guys.

Is the TekSavvy modem a stand alone modem (like Bell's speed stream)? Or a modem with a built in router?

I'm having enough problems with Acanac modem, and can't get it to work wireless router...... and have pretty much given up congfigering it. When I had Bell's speedstream modem, all I had to do was plug it in my wireless router.

[7-Endless]

Hey guys.

Is the TekSavvy modem a stand alone modem (like Bell's speed stream)? Or a modem with a built in router?

I'm having enough problems with Acanac modem, and can't get it to work wireless router...... and have pretty much given up congfigering it. When I had Bell's speedstream modem, all I had to do was plug it in my wireless router.

They sell various external Speedtouch modems:

Speedtouch 516 - $125 or rent to own for $50 + $10 a month I believe
Speedtouch 546 - $145
Speedtouch 780 - $164.99

It would probably be cheaper to buy one off a member here or on ebay if you can find one. I don't know of the differences off hand between the above routers as I am using my old Speedstream modem that I originally got when I signed up with Bell a long long time ago. :lol:

[gfunk333]

ummm interesting. So your saying all any external modem will work?




They sell various external Speedtouch modems:

Speedtouch 516 - $125 or rent to own for $50 + $10 a month I believe
Speedtouch 546 - $145
Speedtouch 780 - $164.99

It would probably be cheaper to buy one off a member here or on ebay if you can find one. I don't know of the differences off hand between the above routers as I am using my old Speedstream modem that I originally got when I signed up with Bell a long long time ago. :lol:

[Pete Jones]

I picked up a couple of speedstream modems at an amateur radio fleamarket last summer for $10/each. They work like a charm.

I've also tried a speedtouch home with it as well and it works great.

You should be able to use any contemporary modem. Between here, craigslist and ebay, it should be a piece of cake.

--Pete

[EliteF355]

Funny.. i have it plugged into my wireless router just fine. DSL Modem > Linksys Router ( wireless ) >> laptop and PC.. no problems at all ? try setting the DSL modem to bridge mode and then setting up your router to PPPOE and doing the authentication there. Maybe its just not getting the DHCP from the Acanac DSL modem.

[Oversized Rooster]

Most DSL modems will work with the TekSavvy DSL service. I'm not buying one from them for $100 or more.

I got a used SpeedStream off the forums for $40. And I've also gotten a used D-Link modem off the forums for $50 shipped off the forums. Both were OKed by TekSavvy.

I plug in a router into the DSL modem's Ethernet hole. Then I set up PPPoE in the router control panel, and authenticate (log in) from there.

[lilbird]

I'm with Montreal-DSL and I think they resell service from Teksavvy. If you are in Ontario, they don't charge GST. My Highspeed costs me $28.81 taxes in. Cheapest you can get. Don't know how they can do this though. Service is great.



Most DSL modems will work with the TekSavvy DSL service. I'm not buying one from them for $100 or more.

I got a used SpeedStream off the forums for $40. And I've also gotten a used D-Link modem off the forums for $50 shipped off the forums. Both were OKed by TekSavvy.

I plug in a router into the DSL modem's Ethernet hole. Then I set up PPPoE in the router control panel, and authenticate (log in) from there.

[terrybear]

If anyone is lookin for a cheap Internal DSL modem pci slot that I can gurentee good for up to 4 megs down on it pm me. :cheesygri


But yeah my D-link DSL 300T external DSL modem cost me $86 tax's inc from my ISP here in town. There tech I had been dealin with thru my connection problems was even nice enough to give me a Dlink 10/100 ethernet card to run it on too ;)

[ElDon]

Our company (Aim interactive) is also a reseller for teksavvy, but we gear more towards buisiness users we're located in Etobicoke
We have nothing but good things to say about them...

[smuncky]

i think im gonna try out their service after my credit is done with bell. they charged me for 3 months in advance so now im stuck with them :mad:

[Prankster]

Yeah Bell is bad for that! TS has no contracts!

[sf1]

I think I will join Teksavvy since the feedbacks are so much more positive than 3web but should I sign up using internet or the phone?
which one is faster and safer since I have to disclose the credit card information.

thanks in advance, i dunno this because it has always been somebody else sign up for me. I am usually the person in the house to call for cancel services

[Suresh]

I've been using teksavy for 2 years

I
LOVE
IT

[Prankster]

signing up by phone or web is the same amount of time.
if your looking for the deals i posted then then you must use the link i supplied with ssl security.

hope this helps
ken

[gfunk333]

Hey Ken.

I'm interested. Can you send me a PM with the link?

Is it month to month? Or is there a contract?

Can I use my own modem? Any modem?

I think I've had it with Acanac! Flaky service, with no signal for periods of 3 hours or longer.

[gfunk333]

Hey Rooster

I found a Speedstream 5360 for $25.

Is it a stand alone modem? Or does it have built in router functions?

After dealing with Acanac no name modem/router, I'm afraid to get one with router functions. I suck when it comes to network setting stuff.

I just want a modem like my old Bell speedstream, where I can just plug an ethernet cable into my wireless modem and everything works.


I ordered the TekSavvy 5Mbps Unlimited DSL plan on December 4th (Monday).

On December 5th (next day, Tuesday) they sent a confirmation e-mail with my PPPoE settings.

I had already obtained a used SpeedStream 5360 DSL modem from an RFD member. TekSavvy has confirmed that they would support it even though they it's not on their list of modems.

On December 11th (Monday) the DSL service went live on my phoneline (I have 3 Bell phonelines).

From the first try, the service connected and worked properly. For the first 3 days I just left my laptop connected to monitor for connection drops. There were none in 3 days.

Today (December 15, Friday) I deployed my new DSL service across the home network.

After performing proper speed tests at various sites, my official results are:

4.2Mbps down and 670Kbps up. That's not too far from the advertised 5Mbps down and 800Kbps up.

The connection is NOT throttled in any way, and no ports are blocked either.

I can easily start any torrent and start uploading at full speed as well as download at top speed.

I am paying around $34.14 per month including taxes. There is no contract, so I am allowed to cancel at any time without incurring any penalties, fees or such. The only exception is that the 1st month's pay is not refundable which is reasonable considering how I'm not on a contract.

I plan to keep this DSL service. I will keep my Rogers Extreme 6Mbps connection until the end of next week. If by then I see nothing wrong with this TekSavvy DSL, then I will cancel my Rogers connection for good! :)

[zalapski]

hey guys!!! I do a little bit of re-selling for Teksavvy here in Chatham, where the office is located.

Right Now I can offer you basic dsl for $22.95 per month or 5 meg service for $26.95 per month plus PST.

go here to sign up cawdotteksavvydotcom

tell them ken/pranksters sent you.

if we get a enough guys signing up, maybe i can get a rfd page up and running for us to sign up with.

lmk your thoughts

Looking at the web-link, the high-speed DSL CAW offer appears to be capped at 100GB though with better redundancy than the unlimited version. A great price nevertheless for contract-less DSL service. Thanks for the link to the offer.

[Prankster]

Contact me if you guys need help with teksavvy

[xla4life]

I've been doing a lot of reading on teksavvy's reputation and service. I must admit, I'm impressed by what I've read and now I'm even more impressed after I spoke with a Techie via email.

I was just inquiring about their services and other information. The technician was extremely friendly and explained a lot of things to me.

Seeing that their 5meg service is only $30/month w/o modem rental I'm going to jump on board later this month. Rogers is $47+tax (incl modem rental) and probably going up. Why the heck would anybody continue paying those outrages prices??

Having said that, teksavvy is probably going to get so much more business and then be forced to raise their prices to help "maintain" their services! :cry:

I got a SS 5200 off ebay to use with teksavvy, sorry but their $125 modem seems a bit expensive + filters!!!

My 2 cents

[joe229]

I just signed up with TekSavvy, waiting for it to finish installing tomorrow!

Out of curiosity, does the type of dsl model matter? For instance, i'm going to be using the same one i've had for the past 4.5 years...has the technology improved at all since then?

I notice with dsl that when i'm uploading at full capacity downloads get pretty slow, at least with my previous providers they did...could this be the modem or is that just a fact of life with dsl?

[Oversized Rooster]

I just signed up with TekSavvy, waiting for it to finish installing tomorrow!

Out of curiosity, does the type of dsl model matter? For instance, i'm going to be using the same one i've had for the past 4.5 years...has the technology improved at all since then?

I notice with dsl that when i'm uploading at full capacity downloads get pretty slow, at least with my previous providers they did...could this be the modem or is that just a fact of life with dsl?

With regard to your slow download speed when uploading, that's the way DSL is.

I'm also pleased with TekSavvy. For my Toronto home, I moved from Rogers to them. At my cottage, I've moved from Bell DSL to them, too. That line should be become live on Thursday. :cheesygri

[talktwo]

I just signed up with TekSavvy, waiting for it to finish installing tomorrow!

Out of curiosity, does the type of dsl model matter? For instance, i'm going to be using the same one i've had for the past 4.5 years...has the technology improved at all since then?

I notice with dsl that when i'm uploading at full capacity downloads get pretty slow, at least with my previous providers they did...could this be the modem or is that just a fact of life with dsl?

Without knowing what model of modem you currently have, it's hard to determine whether or not you'll need a new one. There are going to be many other factors that are going to affect your speed (including your distance from the central office). Have a look online for your modem and see what speeds it supports up to. :)

I'm currently with teksavvy as well. I'm using a Speedtouch 516 modem.

[vr6man25]

can someone recommend
a modem that is good , reliable, quick,
that I could use either with bell or with Tecksavvy.
I am considering switching soon.
what do i look for in modems, what models are good, where do I go to buy them

please help
thanks guys.

[terrybear]

Out of curiosity, does the type of dsl model matter? For instance, i'm going to be using the same one i've had for the past 4.5 years...has the technology improved at all since then?

I notice with dsl that when i'm uploading at full capacity downloads get pretty slow, at least with my previous providers they did...could this be the modem or is that just a fact of life with dsl?

this is probly cause you are uploading too high for example in utorrent I ususaly run downloads at unlimited (0) & when downloading I set my upload rate to 20 kb of the max 82 kb I am capable of. Then set it to unlimited (0) when I am not attempting to download anything.

I recently had to switch to a newer DSL modem as my internal DSL was 3 yrs old & the chipset was not able to handle sustained 5 meg data bursts which wasn't a issue untill this july / aug when bell raised all lines to 5 megs.

I would say to try it & if it runs & does not drop your connection alot then ya should be fine & if it does then ya need to buy a good new one. But alot of these older modems are good ususaly for up to 3-4 meg connections. Hope that helps ya some :)

PS: if anyone is interested in my internal pci DSL modem it would be great for a sub 4 meg dsl connection if so lmk :)

[Icedawn]

two things

a) I have a Bell sympatico dsl modem at the moment... will this work for TS as well?

b) I mentioned this earlier, but noone PM-ed me, so I'll try again. Anyone want a referral for when I sign up? PM me if you want it. (ALREADY BEEN PM-ED)

[Trexim]

4.2Mbps down and 670Kbps up. That's not too far from the advertised 5Mbps down and 800Kbps up.


I have been with them for about a 2 weeks and the connection is really good. Check out my speedtest from speedtest.net. Well the speed was not exactly 5mb but close.....

http://www.speedtest.net/result/67908648.png (http://www.speedtest.net)

That's the best you would ever get from these kind of tests because of the packet overhead. It actuaclly does reflect the 5056/800 profile.

I have teksavvy in Ottawa for about 2 months, consistent high speed even during peek home use (9:00-11:00 pm).

[sf1]

don't they need any information on the modem?
with 3web, you need to provide MAC address and serial number
but when I signed up with teksavvy they said they don't need any of those info as long as the modem is DSL capable.
i obtained a used dsl modem and am waiting for installation now hope it will work like they said.

also I have one question, how do I access the webmail?
they emailed me the account name and pw with pop3 and smtp settings for outlook express, I tried it with outlook express it seems that my account is not setup yet
I also tried to load my account at teksavvy.com under tools but no luck
I hope the account will be there after they installed my internet service.

[Pete Jones]

No need for mac addresses or anything. As long as it's a reasonably contemporary DSL modem (no 1 meg modems) you're good to go.

As for webmail, it's http://webmail.teksavvy.com.
(but I'd suggest you get a gmail account)

--Pete

[sf1]

No need for mac addresses or anything. As long as it's a reasonably contemporary DSL modem (no 1 meg modems) you're good to go.

As for webmail, it's http://webmail.teksavvy.com.
(but I'd suggest you get a gmail account)

--Pete

ok nice thank you.
my service was hooked up
so far so good
I also called in to setup an extra email account and I am impressed by how fast I spoke with a live person to help me with.

[vr6man25]

can someone recommend
a modem that is good , reliable, quick,
that I could use either with bell or with Tecksavvy.
I am considering switching soon.
what do i look for in modems, what models are good, where do I go to buy them

please help
thanks guys.

can anyone help^

[xla4life]

can anyone help^


I signed up for the service and will be trying a SpeedStream 5200 modem I got off ebay for $40. However, I haven't hooked it up yet. :confused: Tech guys say their customers do use that modem as well.

[e-man]

No need for mac addresses or anything. As long as it's a reasonably contemporary DSL modem (no 1 meg modems) you're good to go.

As for webmail, it's http://webmail.teksavvy.com.
(but I'd suggest you get a gmail account)

--Pete


Is e-mail extra $$ on TekSavvy? I got the impression that it was.

[Pete Jones]

Is e-mail extra $$ on TekSavvy? I got the impression that it was.

No. You get 1 e-mail address. I'm actually quite familiar with the mail server software they use. It works quite well.

However, why not just get yourself a gmail account and be done with it?

I'm not suggesting Teksavvy's e-mail is bad, but if you ever decide to change ISPs (anything is possible these days) your e-mail address stays the same and you don't need to re-configure anything

--Pete

[sf1]

Is e-mail extra $$ on TekSavvy? I got the impression that it was.

actually i asked them if it is free for an extra account they said it is free
I think you can have up to 2 teksavvy email accounts
but like the other poster suggested, get gmail

[yatta]

hi got a question I dont have a phone line, i went to the site I am still not 100% clear hoping someone can answer. I guess i will be going the "Dry" DSL route do i have to pay more like 10 dollars like how it use to be? I am really upset at rogers upping the price on service yet again. I want to switch and not support rogers any longer.

so 5 Meg Service $29.95/month 5M/800K

to get that do i need a phone dial tone?

[Oversized Rooster]

hi got a question I dont have a phone line, i went to the site I am still not 100% clear hoping someone can answer. I guess i will be going the "Dry" DSL route do i have to pay more like 10 dollars like how it use to be? I am really upset at rogers upping the price on service yet again. I want to switch and not support rogers any longer.

so 5 Meg Service $29.95/month 5M/800K

to get that do i need a phone dial tone?

If you don't have a phoneline (or at least you don't have an active one), then you go here:

http://www.teksavvy.com/drycheck.asp

You find out the previous owner's or tenant's phone number. Or find out the phone number of someone else on your street or in your building. Type theirs in, and it will show you the band "type".

Once you have that, it will tell you how much per month it will cost you. Whatever that number, you ADD it to the regular DSL monthly price ($30/month) and that will be your total for a Dry DSL setup.

[yatta]

Hi thanks ya i just looked harder at the site and noticed the that something about BAND so i would pay 29.95 a month plus "The Band Rate for you area is $7.25/month in addition to the regular DSL price.

so after taxes I am looking at 42 dollars

I am currently on a 10 dollar discount with rogers express service

43.95 - 10.00
33.95
+ 3.00 cable modem rental
36.95 + tax = 39.41

new price for next month bull **** rogers price hike add 1$ so proabably 40.50

Guess it isn't worth it for me to switch atm

time to look for a cable modem i guess sick of renting
>:(

[xla4life]

http://cgi.ebay.ca/ws/eBayISAPI.dll?ViewItem&item=120071937751&ssPageName=ADME:B:WNA:CA:12

might be able to get this modem cheap for whoever is interested.

[gfunk333]

The speed stream 5200 works just fine.

I'm just praying that bell does not sent me a box, and ask for their modem back.

[xla4life]

How about the SS 5260?

[sf1]

as the other poster said, any dsl modem should work
just plug it in, config your router with the name and pw they give you and you are good to go.

I have been using teksavvy for a week now very impressed with the speed I am getting.

A year ago when I was with bell, one day I was getting intermittent internet connection problems, so I call them up and all they did was throttled my speed from 3Mbps to 1 Mbps. And then told me that it will be the maximum speed I will be ever getting for a "stable" connection in my area. Of course that didn't fix the problem so I canceled the service and subscribed to rogers 1Mbps for a few months. Until I find teksavvy, now I am getting 4Mbps+ which uses bell line. Got to love the highly trained technical support staffs from bell.

[xla4life]

Thanks!

Sometimes I wonder how Rogers and Bell get away with their excuses for poor service.

I should be up and running with teksavvy by Monday, assuming Bell hasn't screwed up their part.

[aingaran]

I was going to switch to Tekksavvy too.. I called Bell on Thursday to cancel my service (3 months free promotion) and I was transferred to retentions.. She asked why, and I said I'm signing up with another company that's offering it for $29.95/month.. Without hesitation, she matched it with a 12 month contract. I was kicking myself, cause I should have mentioned $24.95...Since it was the same price as Tekksavvy and unlimited, I accepted..I'm basically maxing out my line at 4200 kbps with bell.

[divx]

bell have 30 gig cap and roger with 60 gig cap, i won't stay even at $25, unless they aren't enforcing it

[xla4life]

Let's see what Rogers says when I cancel.

[aingaran]

According to the rep, it's unlimited.. I have the rep's name and empoyee id and confirmation #.. For new customers of Bell, it's capped, I believe.

[Yau888]

Anyone know if you ask bell to cancel your service that it will happen right away or does it take time? I want to switch to teksavvy but still have the internet.

[e-man]

Anyone know if you ask bell to cancel your service that it will happen right away or does it take time? I want to switch to teksavvy but still have the internet.


I called Bell about that. If you are not on contract, you have to give them 30 days notice.

[gfunk333]

Anyone's service been down for the last couple of days?

I keep getting disconnected.

[xla4life]

I couldn't get teksavvy service in my area. So I called Rogers for a price match, but all they could do is knock off $10 a month for 1 year. Better than nothing I guess. >:(

[Oversized Rooster]

Anyone's service been down for the last couple of days?

I keep getting disconnected.

Nope. I've been up 100%.

[sf1]

i know they were doing maintainence on 17th from 12am to 6am cuz i received a email from them but that shouldn't give you disconnects for the past few days. by any means give teksavvy a call I am sure they are willing to help.

[gfunk333]

It's fine now.

But I kept getting disconnected for the past 2 days, with no DSL light on my modem.

[sf1]

anyone getting slow upload speed lately?

I just checked on speakeasy and it is like 4200kbps d/l and u/l is below 300kbps. I had faster u/l on the first day.

[jusane]

hiya,

I'm currently with Bell high speed getting just around 1449kb/s dl and a 480kb/s upload. :(

And i am using the included SpeedStream 4200.

Someone mentioned that some modems aren't capable of handling a 5mb profile. is my modem okay? and i should be able to use it if i switched to TekSavvy?

My line profile would probably stay the same right? or is bell like screwing with me as someone mentioned that their speeds increased when they switched to TekSavvy?

Also, im out of the contract with Bell, so i would have to give them a 30 day notice of cancellation?

thanks a bunch. really excited about this haha


_jusane

aww crap it seems like theres no unlimited bandwidth available for a dry line. :( well that sucks

[rdtx2002]

no unlimited dry lines?.. yeah.. that sucks

[e-man]

hiya,

I'm currently with Bell high speed getting just around 1449kb/s dl and a 480kb/s upload. :(

And i am using the included SpeedStream 4200.

Someone mentioned that some modems aren't capable of handling a 5mb profile. is my modem okay? and i should be able to use it if i switched to TekSavvy?

My line profile would probably stay the same right? or is bell like screwing with me as someone mentioned that their speeds increased when they switched to TekSavvy?

Also, im out of the contract with Bell, so i would have to give them a 30 day notice of cancellation?

thanks a bunch. really excited about this haha


_jusane

aww crap it seems like theres no unlimited bandwidth available for a dry line. :( well that sucks


Call Bell and have them run a check on your line. They will tell you how fast your line can go.

[sf1]

has anyone else experienced slow upload speed lately?
I ran speakeasy speedtest I get below 300kbps upload speed.

[Riflem@n]

has anyone else experienced slow upload speed lately?
I ran speakeasy speedtest I get below 300kbps upload speed.

check this out

http://www.dslreports.com/forum/remark,17680109

[skule123]

hiya,
aww crap it seems like theres no unlimited bandwidth available for a dry line. :( well that sucks

I have unlimited dry DSL service with TekSavvy.

[nightwalker]

Question - can TekSavvy provide you with a monthly bill and then you pay it at the bank?

or do you have to use direct bank payment/visa?

[sf1]

check this out

http://www.dslreports.com/forum/remark,17680109

I checked again my speed it is still under 300kbps upload
i used sprint to check this time and i got the warning:
Warning: ISP upload compression was detected. Your upload speeds may be inaccurate.

[infamouskid]

teksavvy currently offers 2 network backbones.

dsl unlimted over cogent access.

and

dsl 100gb capped over peer1 access.


the main differences is peer1 has significant rock solid stability with speed and latency is always low and reliable. cogent is not garanteed that at all.
if your a gamer and want the lower pings go capped, besides 100gb.

i have been with teksavvy for 1 1/2 years and they rock. they always answer their phones within 4 rings garanteed and they are actually very technically inclined and knowledgable.

and the best part.. you can get static ips and addditional ip's at request.


BTw... i have 6 adsl modems for sale. all we're used at my store locations for internet until we new cisco all in one modem/router combos.

asking price is $100 each for the 5 listed below

1 x speedtouch 516 WTB used 1 month
1 x speedstream 5600 WTB used 1 month
1 x speedstream 5300 WTB used 1 month
1 x speedstream 5360 WTB used 1 month
1 x nortel glite NIB

and the grand daddy caddy of all dsl modems.

asking price for the cisco is 200.00

1 x cisco 837 adsl modem/router. WTB used 1 month

[alysomji]

Question - can TekSavvy provide you with a monthly bill and then you pay it at the bank?

or do you have to use direct bank payment/visa?

Can anyone answer this?

Thanks

[smuncky]

go to the canadian broadband forums on dslr, http://www.dslreports.com/forum/canbroadband.

post a new thread asking about teksavvy or send a PM to Rocky, and he'll answer any questions about teksavvy since he works there.

[rdtx2002]

Can anyone answer this?

Thanks

you can do monthly bank withdrawls from Teksavvy

[rdtx2002]

Infamouskid:

your Speedstreams are overpriced.... those can be had for 50 or less...

[puff_daddy_58_99]

well I'm moving out, and would have gone with sympatico but can't have a 30 gig cap, so I just signed up with teksavvy. I put in the comments section that I found about them here, so hopefully they will buy some advertising and make derek some money :lol: Hopefully the service will be good.

[sf1]

anybody using the speedstream 5360?
apparently there is something wrong with this modem as I am getting upload speed under 200kbps

I called teksavvy the guy was good help know what he was doing and all
didn't transfer me here and there like other companies.
dunno what he was saying but
he said my modem could be "out of sync" because they are sending out
"50/50" which means I should be getting something close to 600kbps upload

they said that I should change the modem and call them again if the problem still exist.

anybody have the same problem. Can a firmware upgrade help? I need recommedation for a better modem if possible, thanks.

[smuncky]

anybody using the speedstream 5360?
apparently there is something wrong with this modem as I am getting upload speed under 200kbps

I called teksavvy the guy was good help know what he was doing and all
didn't transfer me here and there like other companies.
dunno what he was saying but
he said my modem could be "out of sync" because they are sending out
"50/50" which means I should be getting something close to 600kbps upload

they said that I should change the modem and call them again if the problem still exist.

anybody have the same problem. Can a firmware upgrade help? I need recommedation for a better modem if possible, thanks.



speedstream 516

[sf1]

thanks,
did you mean speedtouch?
i can't find speedstream 516 on ebay

[Oversized Rooster]

thanks,
did you mean speedtouch?
i can't find speedstream 516 on ebay

Yeah, he meant SpeedTouch. I'm using the 5360 at home without problems BTW...

[sf1]

Yeah, he meant SpeedTouch. I'm using the 5360 at home without problems BTW...

I don't know man.. I got the 5360 from ebay US.
the tech support seemed to make sense because I am getting good download speed @ 4.2mbps but the upload is aweful

is there a firmware update for this modem? heck i cant even access the web interface on it i dont think it has one.

[infamouskid]

yes there is firmware. and you also need to get dsl modem settings to config it after flash.. read the pm i sent you

[smuncky]

thanks,
did you mean speedtouch?
i can't find speedstream 516 on ebay


Yeah, he meant SpeedTouch. I'm using the 5360 at home without problems BTW...



sry my bad. yeh i meant speedtouch. there is a group buy going on over at DSLR forums. i think the OP also posted the deal here somewhere.

[alysomji]

Speedstream 4200 is considered the newest/best?

[Tofu Drift Shinji]

Speedtouch Group buy link:

http://www.redflagdeals.com/forums/showthread.php?t=400981

-------

I've been reading up on TekSavvy, and they sound like a perfect ISP. I'm planning to make the switch later this month, so I hope all goes well. Any TekSavvy users in Mississauga with any comments?

[Riflem@n]

anybody using the speedstream 5360?
apparently there is something wrong with this modem as I am getting upload speed under 200kbps

I called teksavvy the guy was good help know what he was doing and all
didn't transfer me here and there like other companies.
dunno what he was saying but
he said my modem could be "out of sync" because they are sending out
"50/50" which means I should be getting something close to 600kbps upload

they said that I should change the modem and call them again if the problem still exist.

anybody have the same problem. Can a firmware upgrade help? I need recommedation for a better modem if possible, thanks.

are you getting 200kbps at every speedtest? try this one

http://www.speakeasy.net/speedtest/
newyork/chicago

I used to use the 5360 with no problems also until it crapped out.

[rdtx2002]

641kbps upload here on 5360

[Emancipated]

Is everyone on the former 3Mbit DSL line now getting 5Mbit? And no throttle/capping -- so why are people with Rogers again?

Sheesh. Looks like it's time to try and get a PM or jump ship like rats.

[sf1]

are you getting 200kbps at every speedtest? try this one

http://www.speakeasy.net/speedtest/
newyork/chicago

I used to use the 5360 with no problems also until it crapped out.

hi,
yes every speedtest I get 200kbps upload
is it the modem problem? did a firmware upgrade fix it for you?


and yes to the above question, DSL in canada at this time do not throttle or block ports. i dont know if you have upgraded but every new subsriber should be getting 5mbps service. People go to rogers probably because they figure dry dsl + VOIP is a more expensive combo than Cable internet + bundle discount + VOIP

[smuncky]

hi,
yes every speedtest I get 200kbps upload
is it the modem problem? did a firmware upgrade fix it for you?


and yes to the above question, DSL in canada at this time do not throttle or block ports. i dont know if you have upgraded but every new subsriber should be getting 5mbps service. People go to rogers probably because they figure dry dsl + VOIP is a more expensive combo than Cable internet + bundle discount + VOIP



if their line can handle it.

[civ@uw]

I've been very disappointed by the speeds I've gotten. I signed up for 3 megabit, and the best I can get is 1.5. Even after they raised it to 5 megabit, I didn't get any improvement in my speed. Right now it's at 1.7 after calling them up 4 times to complain about it. I don't understand why it's so bad, because I was able to get 3 megabit DSL connections from my house before with other providers.

[sf1]

I've been very disappointed by the speeds I've gotten. I signed up for 3 megabit, and the best I can get is 1.5. Even after they raised it to 5 megabit, I didn't get any improvement in my speed. Right now it's at 1.7 after calling them up 4 times to complain about it. I don't understand why it's so bad, because I was able to get 3 megabit DSL connections from my house before with other providers.

Are you with bell? Feel free to read my story, if you dont have the time just read the bottom line.

I used to be getting 1Mbps on a 3Mbps service plan with s---patico (I just forgot how to spell dont get it twisted)
the reason is because I called them to complain intermittent disconnects (I should have known better not to call their tech support)
and the way those smart people fixed it was by lowering my profile from 2.7Mbps to 1Mbps.
Everybody knows that this is not an ideal solution and of course the problem did not go away. So I called them again asked them why they do that and they answered me that is the max speed my line can handle thats why they lowered my speed on the profile.

Of course I don't believe a word they said I never believed anything they said. I knew they didn't know what they were doing because everytime I called for the same problem the first thing they do is run me through the "reset your modem" procedure even when I tell them I have done 5 times already. They wanted to send out the technicians to my house BUT for TWO CONSECUTIVE TIMES THOSE "PROFESSIONALS" CAME LATE and I am not talking about few minutes late, so I did not open the door for them. I cancelled the service on the spot and switched to Rogers 1Mbps service for a few months (I wanted to make sure when I sign up with another DSL provider again I get a fresh profile). Then I switch to Teksavvy and now I am getting 4.2Mbps on a 5Mbps service which uses bell's line.

the upload is just a small problem right now and I am guessing is the modem's fault. I love teksavvy. And I believe the disconnect I was getting was due to either my printer with fax, or my 2.4GHz cordless phones (which I don't use neither of them now and is fine at this moment)

I think you will need to call your ISP to fix your profile. If they can't then you should really consider switching because you are getting half of what you have paid for.

[the one]

Just signed up with Teksavvy, activiation should be within 5 days they say.. picking up a Speedstream tonight.. and hopefully will make the switch from rogers in less than a month! :cheesygri

[nightwalker]

can someone comment on the speed difference between Residential DSL and Unlimited DSL???

i know that residential dsl has a 60gig bandwaith limit while unlimited dsl has unlimited :p

but just curious if unlimited dsl is much slower or not

[the one]

can someone comment on the speed difference between Residential DSL and Unlimited DSL???

i know that residential dsl has a 60gig bandwaith limit while unlimited dsl has unlimited :p

but just curious if unlimited dsl is much slower or not

They are both 5M - one has lower latency/ping times than the other.

[vr6man25]

Where Can I Get A Speed Stream Modem??

[sf1]

Where Can I Get A Speed Stream Modem??

ebay.ca or
the RFD BST section

[nightwalker]

They are both 5M - one has lower latency/ping times than the other.

how much slower is it though?
jsut slightly or very noticable?

[gfunk333]

Where Can I Get A Speed Stream Modem??

search craigslist

theres a guy selling various models for $25 a piece. 5200, 5360, etc.

I bought mine from him when I signed up, works flawlessly with Teksavvy.

[the one]

how much slower is it though?
jsut slightly or very noticable?

Its still 5M either way - so I'm not sure what you mean by slower.

[civ@uw]

Are you with bell? Feel free to read my story, if you dont have the time just read the bottom line.

I used to be getting 1Mbps on a 3Mbps service plan with s---patico (I just forgot how to spell dont get it twisted)
the reason is because I called them to complain intermittent disconnects (I should have known better not to call their tech support)
and the way those smart people fixed it was by lowering my profile from 2.7Mbps to 1Mbps.
Everybody knows that this is not an ideal solution and of course the problem did not go away. So I called them again asked them why they do that and they answered me that is the max speed my line can handle thats why they lowered my speed on the profile.

Of course I don't believe a word they said I never believed anything they said. I knew they didn't know what they were doing because everytime I called for the same problem the first thing they do is run me through the "reset your modem" procedure even when I tell them I have done 5 times already. They wanted to send out the technicians to my house BUT for TWO CONSECUTIVE TIMES THOSE "PROFESSIONALS" CAME LATE and I am not talking about few minutes late, so I did not open the door for them. I cancelled the service on the spot and switched to Rogers 1Mbps service for a few months (I wanted to make sure when I sign up with another DSL provider again I get a fresh profile). Then I switch to Teksavvy and now I am getting 4.2Mbps on a 5Mbps service which uses bell's line.

the upload is just a small problem right now and I am guessing is the modem's fault. I love teksavvy. And I believe the disconnect I was getting was due to either my printer with fax, or my 2.4GHz cordless phones (which I don't use neither of them now and is fine at this moment)

I think you will need to call your ISP to fix your profile. If they can't then you should really consider switching because you are getting half of what you have paid for.

I am with Teksavvy, which is why I'm so disappointed after hearing many good things about them. It's actually my parents' connection, and since they know nothing about computers they need me to call in to complain about these things.

The last time I was home I called in to ask them why my speed was so bad the person mentioned that my profile had been set to 1.5, so she said would get Bell to update my profile to what it should be (5). A couple of hours later I received a call from Bell, and the person said my profile had been updated and should be much faster.

I foolishly just believed the person and didn't verify that my speed had been upgraded before I hung up on the CSR. I decided to check afterwards, and found that I was now getting 1.7, which I felt insulted by, since percentage-wise they were screwing me over even more (i.e. 1.5 when it should be 3 is 50% of what I'm supposed to be getting, while 1.7 when it should be 5 is only 34% of what I should be getting!!).

I had no time to call back and I decided my parents could live with 1.7 for the time being, but the next time I'm home I'll be raising up a stink with Teksavvy for sure.

[smuncky]

I am with Teksavvy, which is why I'm so disappointed after hearing many good things about them. It's actually my parents' connection, and since they know nothing about computers they need me to call in to complain about these things.

The last time I was home I called in to ask them why my speed was so bad the person mentioned that my profile had been set to 1.5, so she said would get Bell to update my profile to what it should be (5). A couple of hours later I received a call from Bell, and the person said my profile had been updated and should be much faster.

I foolishly just believed the person and didn't verify that my speed had been upgraded before I hung up on the CSR. I decided to check afterwards, and found that I was now getting 1.7, which I felt insulted by, since percentage-wise they were screwing me over even more (i.e. 1.5 when it should be 3 is 50% of what I'm supposed to be getting, while 1.7 when it should be 5 is only 34% of what I should be getting!!).

I had no time to call back and I decided my parents could live with 1.7 for the time being, but the next time I'm home I'll be raising up a stink with Teksavvy for sure.



post ur line stats from that modem. maybe 1.7 is all that ur line can handle.

[infamouskid]

Speedtouch Group buy link:

http://www.redflagdeals.com/forums/showthread.php?t=400981

-------

I've been reading up on TekSavvy, and they sound like a perfect ISP. I'm planning to make the switch later this month, so I hope all goes well. Any TekSavvy users in Mississauga with any comments?

hey i use teksavvy in sauga and in north york at my gf's house... truss me they rock. you will love their tech support. and their latency beats rogers hands down.

[infamouskid]

Its still 5M either way - so I'm not sure what you mean by slower.

ok to help clear things up. yes they are both 5 meg packages..

there is dsl unlimted and dsl capped.

here are the differences..

dsl capped...
100 gb bandwidth cap
peer1 network access


dsl unlimted...
no bandwidth cap
cogent network access


the main difference is speed and latency. yes both packages aer 5 meg packages however the unlimted package is over cogent and therefore cannot garantee 5 meg peak performance all the time. and latency is noticable during peak times to spike and sometimes be very high. peer1 is capped and the latency is always stable this network is used mainly for browser and gamer.(gamers like low pings.)

cogent = more users on network = made for heavy downloaders.
peer1 = users with less bandwidth demand = gamers preference.


in conclusion.

i am a gamer and i also download. i choose the capped option because most users never go over 30gb of transfer anyways. and plus i love my pings in counterstrike below 40 all the time.

[Prankster]

Well said infamous kid!!

[Oversized Rooster]

I'm on the unlimited plan in downtown Toronto. Despite being on the "higher latency" Cogent network, the worst ping time I've gotten while playing CS is around 40. It's usually around 30.

Maybe in other areas you can actually spot the difference between Peer1 and Cogent, but for me it's all good.

[Riflem@n]

I am with Teksavvy, which is why I'm so disappointed after hearing many good things about them. It's actually my parents' connection, and since they know nothing about computers they need me to call in to complain about these things.

The last time I was home I called in to ask them why my speed was so bad the person mentioned that my profile had been set to 1.5, so she said would get Bell to update my profile to what it should be (5). A couple of hours later I received a call from Bell, and the person said my profile had been updated and should be much faster.

I foolishly just believed the person and didn't verify that my speed had been upgraded before I hung up on the CSR. I decided to check afterwards, and found that I was now getting 1.7, which I felt insulted by, since percentage-wise they were screwing me over even more (i.e. 1.5 when it should be 3 is 50% of what I'm supposed to be getting, while 1.7 when it should be 5 is only 34% of what I should be getting!!).

I had no time to call back and I decided my parents could live with 1.7 for the time being, but the next time I'm home I'll be raising up a stink with Teksavvy for sure.

and that is Teksavvy's fault how?

[divx]

I'm on the unlimited plan in downtown Toronto. Despite being on the "higher latency" Cogent network, the worst ping time I've gotten while playing CS is around 40. It's usually around 30.

Maybe in other areas you can actually spot the difference between Peer1 and Cogent, but for me it's all good.
But living at downtown toronto already cost you an arm and a leg.

[babu889]

Do they give you free phone filters? Or you have to buy them for $6.99 each?

[the one]

Do they give you free phone filters? Or you have to buy them for $6.99 each?

I walked into the bell world store and walked out with a few filters - they give them out free.

[rogeryen]

I walked into the bell world store and walked out with a few filters - they give them out free.

Nice, even when you are not their customer?

[kingfencer]

does the dsl modem make a difference, i got a no name brand from a old isp? you guys are getting like 450k download, i'm only getting 250k, no matter which dsl company i'm with, they said i'm too far from the central office. but i'm downtown, they have to have one here.

[infamouskid]

does the dsl modem make a difference, i got a no name brand from a old isp? you guys are getting like 450k download, i'm only getting 250k, no matter which dsl company i'm with, they said i'm too far from the central office. but i'm downtown, they have to have one here.

it depends on the brand of modem u have. alcatel chipset modems usually the older ones have a harder time synching.

if your modem is a bit older you might need a firmware update.

[the one]

Nice, even when you are not their customer?

Yup.. I specifically asked that when I called - they said 'yeah no problem we give them out free' I was like... :lol: OK so got 4 for now.

[02wrx]

Hi,

I just joined teksavvy and I can't get the service to work and their tech guys can't seem to help either (aside from asking me to upgrade firmware). :confused: Anyway, maybe some of you guys could lend a hand...

I have an old Sympatico modem (5360) but when I plug it in, the dsl light does not come on (i.e. its flashing or off). I borrowed a speestream 5200 from a friend and similar thing happens, actually a bit better (the dsl light is on for about 10 seconds, then off completely).

The tech guys suggested that it has something to do with adsl2 and that I need to get a firmware from somewhere to disable it. Has anyone had to deal with this problem? The service has already been activated and they said that it should work....

I just wanna see if I can work around this before I go and buy another modem.

Thanks!

[Pete Jones]

I happen to be using an old 5360 with no problems at all.
(although I have a speedtouch sitting in the basement but I'm too lazy to plug it in)

--Pete

[the one]

DSL Light went solid this afternoon and horrah! to my first post from Teksavvy.. so far so good - initially had to put filters on all the phones in the house - and the DSL slight became solid after that. Running an older 5360 bought of CL.

Not supposed to be activated officially till tomorrow.. will report speeds then.. so far so good, 2400d/650u - not 5mbps exactly but I'll wait a few days to see if it stabilizes out.

EDIT: Topping out at about 285k/second :confused:

Goodbye to rogers.. soon.. :lol:

[Tofu Drift Shinji]

Signed up for TekSavvy last night thanks to the positive reviews here and at Broadband Reports. Just waiting on the modem and activation date now. All I can say so far is awesome customer service. I was talking to someone after two rings.

[sf1]

I happen to be using an old 5360 with no problems at all.
(although I have a speedtouch sitting in the basement but I'm too lazy to plug it in)

--Pete

I just switched my modem to 5200 and the upload went back up to 600kbps as the teksavvy person predicted. Yup my 5360 was faulty, the upload is capped at 200kbps for some reason. It was purchased from United States so I am not sure if it would work better there.

and Tofu, enjoy your new ISP Teksavvy is great.

[Riflem@n]

DSL Light went solid this afternoon and horrah! to my first post from Teksavvy.. so far so good - initially had to put filters on all the phones in the house - and the DSL slight became solid after that. Running an older 5360 bought of CL.

Not supposed to be activated officially till tomorrow.. will report speeds then.. so far so good, 2400d/650u - not 5mbps exactly but I'll wait a few days to see if it stabilizes out.

EDIT: Topping out at about 285k/second :confused:

Goodbye to rogers.. soon.. :lol:

Please run this and post the results.

http://www.dslreports.com/tweaks

As well as this,

http://www.speakeasy.net/speedtest/

Chicago or NY and post the results.

[kingfencer]

here's some good news from them, my previous isp kept on dropping my speeds. at first it was 330, then 290, then 260, then 250. When i switched to teksavy, i asked them why, and he managed to moved it back to 300k download. i live downtown, but unfortunately, i'm 6k away from the tower, i'm supose to be 5.5kilometers or less away to get good speed. oh well, i'm happy that someone actually raised my speed. thats a good 15% raise.

[the one]

Please run this and post the results.

http://www.dslreports.com/tweaks

As well as this,

http://www.speakeasy.net/speedtest/

Chicago or NY and post the results.

From the first:

- Good data stream (no/few rexmits)

2. Test Download
Actual data bytes sent: 1024001
Actual data packets: 727
Max packet sent (MTU): 1452
Max packet recd (MTU): 1452
Retransmitted packets: 0
sacks you sent: 0
pushed data pkts: 115
data transmit time: 3.922 secs
our max idletime: 191.5 ms
transfer rate: 245109 bytes/sec
transfer rate: 1960 kbits/sec
transfer efficiency: 100%


Second:

ran three tests, ranged from 2300-2400down / 610-640 up

[gfunk333]

My max download is 180 with teksavvy. Should I give them a call?

Here my stats:

http://www.speedtest.net/result/82472605.png (http://www.speedtest.net)

What ever this means:

http://www.dslreports.com/tweakr/block:5a2f0ad?service=dsl&speed=5000&os=Mac&via=routerpppoe

[MrDisco]

after reading all the good things about them i'm considering jumping ship once my bell contract ends. may even buy the speedtouch modem that they have with the DSLR group buy.

[Riflem@n]

From the first:

- Good data stream (no/few rexmits)

2. Test Download
Actual data bytes sent: 1024001
Actual data packets: 727
Max packet sent (MTU): 1452
Max packet recd (MTU): 1452
Retransmitted packets: 0
sacks you sent: 0
pushed data pkts: 115
data transmit time: 3.922 secs
our max idletime: 191.5 ms
transfer rate: 245109 bytes/sec
transfer rate: 1960 kbits/sec
transfer efficiency: 100%


Second:

ran three tests, ranged from 2300-2400down / 610-640 up


My max download is 180 with teksavvy. Should I give them a call?

Here my stats:

http://www.speedtest.net/result/82472605.png (http://www.speedtest.net)

What ever this means:

http://www.dslreports.com/tweakr/block:5a2f0ad?service=dsl&speed=5000&os=Mac&via=routerpppoe



that might be your max, give TSI a call and see if they can raise your profile.

[Riflem@n]

From the first:

- Good data stream (no/few rexmits)

2. Test Download
Actual data bytes sent: 1024001
Actual data packets: 727
Max packet sent (MTU): 1452
Max packet recd (MTU): 1452
Retransmitted packets: 0
sacks you sent: 0
pushed data pkts: 115
data transmit time: 3.922 secs
our max idletime: 191.5 ms
transfer rate: 245109 bytes/sec
transfer rate: 1960 kbits/sec
transfer efficiency: 100%


Second:

ran three tests, ranged from 2300-2400down / 610-640 up

can u give me a link to the tweak test? there's more info on it

[the one]

can u give me a link to the tweak test? there's more info on it

http://www.dslreports.com/tweakr/block:4d99620?service=dsl&speed=5000&os=winXP&via=routerpppoe


1. Your Tweakable Settings:
Receive Window (RWIN): 16944
Window Scaling: off
Path MTU Discovery: ON
RFC1323 Window Scaling: OFF
RFC1323 Time Stamping: OFF
Selective Acks: ON
MSS requested: 1412
TTL: unknown
TTL remaining: 115
TOS/TOS subfield: 0
TOS/Flags:

2. Test Download
Actual data bytes sent: 1024001
Actual data packets: 727
Max packet sent (MTU): 1452
Max packet recd (MTU): 1452
Retransmitted packets: 0
sacks you sent: 0
pushed data pkts: 115
data transmit time: 3.682 secs
our max idletime: 223.2 ms
transfer rate: 257959 bytes/sec
transfer rate: 2063 kbits/sec
transfer efficiency: 100%

3. ICMP (ping) check
Target unpingable

Notes and recommendations:
Choose RWIN between 48008 and 125668 (FAQ #586)
download/use DRTCP .. (FAQ #578)
Read the tweak FAQ

Observations:
Good data stream (no/few rexmits)

Observations:
Become pingable
if you need basic packet loss tests done
Check tweak FAQ

[Riflem@n]

might be in luck..

Ok, download

http://www.dslreports.com/front/DRTCP021.exe

Choose your Network adapter.
set Receive Window to 62128, MTU 1452

Leave everything else Blank or on Default.

Restart your computer and run the speedtest.

[the one]

might be in luck..

Ok, download

http://www.dslreports.com/front/DRTCP021.exe

Choose your Network adapter.
set Receive Window to 62128, MTU 1452

Leave everything else Blank or on Default.

Restart your computer and run the speedtest.

Does it matter if I have a router hooked up to the modem?

[Riflem@n]

it doesn't but in the router, set the MTU to 1452

try the above settings and let me know what happens

[gio]

anyone in Hamilton using TekSavvy?....How are your download/upload speeds?

[kingfencer]

tweak didn't help me much. If you got a prob, you gotta call in and ask, don't think a tweak or 2 will fix it. And let me tell you something, all customer service reps are not equal, some will bs you, but a few actually know what they are talking about.

[infamouskid]

i keep saying itover and over.. this is the best isp we have here right now.
they never fail the customer in all areas of customer service. and if there is a problem they will do their best to fix it in any way they can. i love em

[Riflem@n]

tweak didn't help me much. If you got a prob, you gotta call in and ask, don't think a tweak or 2 will fix it. And let me tell you something, all customer service reps are not equal, some will bs you, but a few actually know what they are talking about.

His rwin is set to very low, increasing it will help. He hasn't gotten back to me yet.

[Prankster]

Kingfencer: Your statement is pretty widespread. Not good insulting peeps!! There might be some CSR on these boards even. Plus you never know whos watching and where they are from!!;)

[sf1]

Kingfencer: Your statement is pretty widespread. Not good insulting peeps!! There might be some CSR on these boards even. Plus you never know whos watching and where they are from!!;)

He's just saying the truth
not all CSR are trained equally or have equal knowledge
some CSR really know their stuffs and are helpful, and some just have no clue (maybe new) and they run you through the "restart your modem and computer" procedure everytime you call for network problems (even when you tell them you have done it 10 times already)

but so far the CSR from teksavvy I have talked to are great in terms of knowldege and politeness (which is something that some of the major ISP lacks)

two thumbs up for now.

[the one]

Seems to be a little problem......... >:(

When I left for work this morning everything was kosher with the DSL Service - when I got in around 9 tonight, the DSL light was blinking.. and would stay solid for about 10-15 seconds and then go off again. Today was also my official activiation day.

Spoke with TS and they said no tickets can be opened until the day after activation and they can escalate to Bell (sadly, I work for Bell and am not surprised).. Strange how it worked last night into the morning (~29 hours logged) and now.. poof. :confused:

Back to Rogers for the night.. Rifleman I will get back to you on those tests once its up and running again.

[kingfencer]

... geesh, talk about taking stuff out of context. I'm just saying, my previous isp had 4 csr bs me before i changed. I had one csr bs me before i called 1 month later to a another csr at teksavvy to increase my speed. Don't be afraid to call in and do leg work, its like chasing your tigerdirect rebates.

[gordholio]

I'm on a contract with Bell Sympatico right now, but am going to switch to TekSavvy when it expires in October.
I've heard a lot of good things about this company and will go for the uncapped DSL for $30 a month.
Bell has overcharged me three times. Everytime I phone them to correct the overcharge, they correct it but then they overcharge the next month.
Tired of either their incompetence or outright stealing.

[infamouskid]

Well said infamous kid!!


thanks.

[V-ron]

Anyone know if their DRY DSL runs on Cogent or Peer1? I see that there's a bandwidth limit with DRY DSL so I'm guessing it's Peer1.

I'm thinking of ditching Bell and going with one of the following three options:

1. Basic home phone from Primus and Ultimate or Premium DSL with TekSavvy
2. VoIP with Primus and DRY DSL with TekSavvy
3. VoIP & DRY DSL Combo from TekSavvy

Does anyone here have VoIP from TekSavvy? Is it any good? Right now I'm leaning towards the second option because it's the cheapest and Primus VoIP seems more reliable and has more features.

[infamouskid]

you can have cogent or peer1 on dry loop.. it is an option just ask.
voip on tek is very good has a gui web portal to access voicemail and services.

i am currently on dry dsl peer1 with voip from les.net. very happy

[sf1]

you can have cogent or peer1 on dry loop.. it is an option just ask.
voip on tek is very good has a gui web portal to access voicemail and services.

i am currently on dry dsl peer1 with voip from les.net. very happy

hey infamouskid, can you tell me the features you have on the teksavvy VOIP web portal? (possibily a print screen?)

Is it as good as the Primus web portal where you can block/forward any incoming calls (not forward all), and also the forward to cell phone if network is down feature?

I emailed teksavvy and asked them about conditional call forwarding he answered me thats something I need to ask Bell??

I am planning to install dry loop next week and I am having trouble deciding which one to go for (teksavvy or primus) the only main feature I need is to get rid of the annoying telemarketers.

[Octavius]

Just a question for all of you on Teksavvy...

I called up Bell (whom is not my ISP at the moment) to inquire as to the speed that my line could handle. They did a test and they stated that my line can support up to 3 MBPS.

Just wanted to double check that this is accurate. If you guys on Teksavvy were to call up Bell and ask what speed you could "potentially" get, how accurate is it? I've heard of Bell flat out lying to their customers, but I don't want to go through the hassle of buying a DSL modem, getting Teksavvy to come and activate my line all to find out that I'm capped at 3MBPS.

Any help would be greatly appreciated!

[fatpiggy]

Sounds like it would be pretty sick of a connection then cause it would be almost 10 megs down & almost 2 megs up which would be faster then cable hands down & if you could do so for like 20-40/mth thats still probly cheaper then the fastest cable internet & more reliable / stabler with connection rates as well. :cool:

My friend showed me something simular in XP he took his internal DSL & bridges it with his internal 56K modem that was on the same provider & the lil bit more was noticable.

You'd think DSL companies would offer dual connection packages so they could take away from the cable companies taking all there business as well.

This is really interesting，Can you tell me or lead me to a website for more detail？

[gfunk333]

anyone experience slow speeds today?

I'm getting about 5kb right now .... lol

this post will probably take a good 30 seconds to load.

[the one]

So Thrusday was my official activiation but my DSL strength was so low that it would not connect for more than a few minutes at a time. Called Teksavvy support on Friday morning to open a ticket with Bell - wihtin a few hours a helpful rep from Bell called me and worked through some issues on my line - the Bell rep confirmed my line could support up to only 3Mbps and that's what she raised it to, I've ran a few speedtests since then and its 2400 d / 400 u with constant signal.

[infamouskid]

for all the questions and posts made after my previous one here are your answers.

1. teksavvy offers all the same features that primus and bell and vonage offers. this iis why they are called the best by almost all reputable forums online. if your still not sure about their service and want more to read. go over to dslreports.com and check out there rating and what other ppl have to say about them.. their rating has never gone below 89% and even the most reputabel isps in canada and the united states barely get 60% approval.. so that alone says alot about this company. btw here is there link.... http://www.dslreports.com/reviews/2564



2. the gui is comparable to primus and is almost identical to bell digital voice panel.

3. primus is not all that good. honestly. they charge your if you bring your own ata 10 bucks a month? plain silly. and you dont get any promos offers unless you buy an ata from them. eerrrr no. btw their rates are not that good.

4. dsl speeds that bell report are not accurate until you actually have a dsl line active. the reason being is that bell does not update their line synch speed list all the time. in fact they only go by what previous owners of the line had or by the limits tested when they first made the dslam upgrades years ago from glite platform to alcatel and so forth. the best way to know is if you get the service and request the line upgrade only then will u know your lines true speed. dry dsl tends to be more reliable cuz you have several bands to use and the copper has no interference whatsoever on it. this is called a dead line. no voice. no problems.

any other questions?? u can either pm or post i will reply to both.

[terrybear]

This is really interesting，Can you tell me or lead me to a website for more detail？

Its a setting in your network connections management folder .... don't remember cause it was soo long ago ... but it showed on the taskbar both connections active.

[the one]

So Thrusday was my official activiation but my DSL strength was so low that it would not connect for more than a few minutes at a time. Called Teksavvy support on Friday morning to open a ticket with Bell - wihtin a few hours a helpful rep from Bell called me and worked through some issues on my line - the Bell rep confirmed my line could support up to only 3Mbps and that's what she raised it to, I've ran a few speedtests since then and its 2400 d / 400 u with constant signal.

Ugh, wake up this morning and find my line has now peaked at 1200d.. >:(

Question - do DSL Line speeds fluctuate this much?? On Friday when I spoke to the Bell rep she made my 'profile' 3mbps and all seemed good until this morning.

[divx]

Just a question for all of you on Teksavvy...

I called up Bell (whom is not my ISP at the moment) to inquire as to the speed that my line could handle. They did a test and they stated that my line can support up to 3 MBPS.

Just wanted to double check that this is accurate. If you guys on Teksavvy were to call up Bell and ask what speed you could "potentially" get, how accurate is it? I've heard of Bell flat out lying to their customers, but I don't want to go through the hassle of buying a DSL modem, getting Teksavvy to come and activate my line all to find out that I'm capped at 3MBPS.

Any help would be greatly appreciated!
if your line max out at 3 mbit, then there is nothing you can do.

[terrybear]

Ugh, wake up this morning and find my line has now peaked at 1200d.. >:(

Question - do DSL Line speeds fluctuate this much?? On Friday when I spoke to the Bell rep she made my 'profile' 3mbps and all seemed good until this morning.

Yes lines can lose stability due to things like weather conditions, rodent problems & ect to name a few. Can also be bell holding your line back as well or even your modem not being able to fully connect with your service.

Check over your settings or get them to do a line check from techsavy's side to see if your line is reporting proper properties & if so .. then maybe its time for a new modem then ?

[terrybear]

So again tell me before I jump there is there no port shaping going on then on Teksavy's DSL connections then ?? Cause it appears my current ISP csolve.net confirmed to me that they are 1 of the isps that are giving into bell nexia's new " port shaping " position. Glad I am only on a monthy term with them.

[infamouskid]

all major isp's are now complying with this action. however this is not a problem. uss forward your ports and change them. what is so hard about that?

[infamouskid]

Ugh, wake up this morning and find my line has now peaked at 1200d.. >:(

Question - do DSL Line speeds fluctuate this much?? On Friday when I spoke to the Bell rep she made my 'profile' 3mbps and all seemed good until this morning.

it depends on your situation.
if your a bell phone customer have them do a wire check. most customers have wire care. it can also be a physical setup porblem.

1. have you tried changing ethernet cords?

2. is EVERY phone jack using a phone filter. (even that ones not in use)?

3. are you behind a router?

4. is the phone cord from the wall to your modem less then 6 feet?

if you have done all of this then the only other thing i can think is of is a damaged demarcation unit. or problem zslam or dslam.

[jr!]

after reading all the good things about them i'm considering jumping ship once my bell contract ends. may even buy the speedtouch modem that they have with the DSLR group buy.

Do you have a link to this group buy?

[terrybear]

all major isp's are now complying with this action. however this is not a problem. uss forward your ports and change them. what is so hard about that?

how so ?

[CDNPatriot]

infamouskid, I have a landline connection with Rogers Telecom not homephone. I also have a private number and I'm noticing companies are telling me that in West Scarborough there is no DSL available on my phone despite my neighbours having it. Does thius mean I need to either change my number form priate? Or does it mean I really need a dry connection or worse yet transfer my phone line to Bell.

[Tofu Drift Shinji]

Do you have a link to this group buy?

http://www.dslreports.com/forum/remark,17740107

Today's the last day. They stop taking orders at midnight!

[jr!]

thanks!!

[terrybear]

infamouskid, I have a landline connection with Rogers Telecom not homephone. I also have a private number and I'm noticing companies are telling me that in West Scarborough there is no DSL available on my phone despite my neighbours having it. Does thius mean I need to either change my number form priate? Or does it mean I really need a dry connection or worse yet transfer my phone line to Bell.

thats cause you got your home phone service is thru rogers & not bell ... I noticed that ya got to have a bell land line to get DSL .. had a friend whom I was trying to get on dsl & her phone # wouldn't work cause it was not a bell phone line controled by bell.

[JLee]

stupid canadianisp website lists teksavy as avail in vancouver....

then the site says ontario!

lamesauce

[CDNPatriot]

Can I get a dry DSL in that case infamouskid? Or am I stuck with high speed cable?

[infamouskid]

that is not true. you probably get dsl in your area but because the demarcation box is not rogers. this is probably why they are saying you cannot get service. i used to work for bell long ago back in the g lite nortel days. and in order for a dsl order to go through the line had to be bell and the line cannot have any existing services on it. that was then. if you are stil interested in dsl the best ppl to ask is rogers. WHAT? yes rogers. rogers does offer dsl now and if they say it is available then your all set. like my other post said...just because an agent says you can get 3 meg and not 5 meg.. is not always true because they are goin by older test dates and previous users. so in your situation i would call rogers and consult them about dsl first b4 asking any other isp. if you have any questions feel free to pm me.


infamouskid, I have a landline connection with Rogers Telecom not homephone. I also have a private number and I'm noticing companies are telling me that in West Scarborough there is no DSL available on my phone despite my neighbours having it. Does thius mean I need to either change my number form priate? Or does it mean I really need a dry connection or worse yet transfer my phone line to Bell.

[infamouskid]

this was 2 years ago friend.. this is not the case anymore becuase the crtc has ruled and demi open access policy.. this is why we now have smaller companies offering dsl such as teksavvy and look. and same applied to rogers which is why we now have smaller companies offering cable internet such as b2b2c and cia/3web.


thats cause you got your home phone service is thru rogers & not bell ... I noticed that ya got to have a bell land line to get DSL .. had a friend whom I was trying to get on dsl & her phone # wouldn't work cause it was not a bell phone line controled by bell.

[infamouskid]

pm me for details.


Can I get a dry DSL in that case infamouskid? Or am I stuck with high speed cable?

[infamouskid]

in the west i would reccomend radiant. and mountain.


stupid canadianisp website lists teksavy as avail in vancouver....

then the site says ontario!

lamesauce

[JLee]

in the west i would reccomend radiant. and mountain.

links please!

i found radiant.net... but whats mountain?

i'm in vancouver

[infamouskid]

sorry mountain is now access.. i forgot.

http://www.accesscomm.ca


links please!

i found radiant.net... but whats mountain?

i'm in vancouver

[JLee]

lame @ access being outside of bc =\

but radiant seems goood... a bit steep on the price =\

[Riflem@n]

stupid canadianisp website lists teksavy as avail in vancouver....

then the site says ontario!

lamesauce

They do, just limited availability

[Tereno]

http://www.dslreports.com/forum/remark,17740107

Today's the last day. They stop taking orders at midnight!

Argh. I missed it. :( Where else would I be able to find DSL modems other than Ebay or RFD? Any shops that I can go to?

I am considering jumping from Rogers to Teksavvy. However, I have Rogers Home Phone Service currently going on and it would cost me more since I'd have to put a dry DSL according to the person.

[infamouskid]

do a dry dsl and voip combo.. teksavvy.com is very reputable. if u need equipment pm me and i can steer you in the right direction.


Argh. I missed it. :( Where else would I be able to find DSL modems other than Ebay or RFD? Any shops that I can go to?

I am considering jumping from Rogers to Teksavvy. However, I have Rogers Home Phone Service currently going on and it would cost me more since I'd have to put a dry DSL according to the person.

[Riflem@n]

Argh. I missed it. :( Where else would I be able to find DSL modems other than Ebay or RFD? Any shops that I can go to?

I am considering jumping from Rogers to Teksavvy. However, I have Rogers Home Phone Service currently going on and it would cost me more since I'd have to put a dry DSL according to the person.


watch this thread, there might be a 3rd round.

http://www.dslreports.com/forum/remark,17740107~start=100#end

[Dolfan-Neil]

Modem was delivered last Friday and Bell finally did the hookup yesterday, as scheduled.

Went and ran some speed tests and was getting 600K down, 450K up. Called Teksavvy and as it was a new connection, they couldn't raise a ticket until today (Bell), but we looked at the modem stats and it was showing setup for 768/512...bloody Bell.

So far, I've been impressed with their support, quick answer and knowledgeable. They've raised the ticket with Bell this morning and Bell will upgrade the line stats within 48 hours.

At this point, I'd give them the thumbs up conditionally on Bell fixing the line stats.

[sshe11]

Got my phone service installed yesterday, but Bell wanted $80 to run a wire from the jack to the phone !! I refused, where can I get a phone cable thats 15 feet long ??

[Oversized Rooster]

Got my phone service installed yesterday, but Bell wanted $80 to run a wire from the jack to the phone !! I refused, where can I get a phone cable thats 15 feet long ??

Home Depot. You get a sack of jacks for $10. You get the crimping tool for another $15, and a box of wire. You'll be making the phonelines for life. :lol:

[sshe11]

Home Depot. You get a sack of jacks for $10. You get the crimping tool for another $15, and a box of wire. You'll be making the phonelines for life. :lol:

lol, are these cables the RJ-11 cables ??

also, signed up for Tekksavvy online at 9AM, got a call at 11AM confirming my order and service start date of 20th :) ...

[V-ron]

I really wanted to join TekSavvy but Bell just offered me $24.95 for the first 6 months and $29.95 after for a one year contract. Plus I don't have to pay extra for dry loop. If I stay with Bell and get VoIP I can save a lot of money.

I get pretty decent speeds with Bell now. Up to 400-500 KB/sec for downloads in uTorrent and 70 for uploads.

Sorry TekSavvy, maybe next time.

[rubberband]

I just cancelled rogers and signed up w/ teksavvy (in Ottawa). Service goes live in a week's time.. I'll report back here and pass on my impressions..

[the one]

Sorry for the lack of updates..

The weekend after activation my line was choppy - connectivity was on and off at best.. Good news is I have been using it constantly for about 3 days now, and no noticeable problems. Speed is a little slow, 1.5-1.8 tops, after calling into tech support. Bell claims max is 3.0 mbps for my line.

No problems on Torrents.

Keeping my fingers crossed.. still have Rogers as a backup for a month or so.

[wtom]

GroupBuy for the SpeedTouch 516/546/780 is gathering interest at the moment;

If You want a groupbuy part tres. Send an email to SpeedTouch.GroupBuy@gmail.com with the subject "PART III"
Once there is a large number of people enough to get a good price, you will receive a reply.

http://www.dslreports.com/forum/remark,17833619

[sshe11]

I just cancelled rogers and signed up w/ teksavvy (in Ottawa). Service goes live in a week's time.. I'll report back here and pass on my impressions..

Same here.

[sf1]

did rogers try to match teksavvy price to have you stay?

[Blackjack]

What about using this modem on Teksavvy? Should I take a chance with this guy? Comments? Thanks.http://cgi.ebay.ca/Efficient-SpeedStream-5360-DSL-Modem-8mbps-ADSL-no-rent_W0QQitemZ260084028966QQihZ016QQcategoryZ73307 QQssPageNameZWDVWQQrdZ1QQcmdZViewItem

[Pete Jones]

Those 5360s work just fine. I bought two, I suspect from the same guy.

He's from Burlington. At the Milton HAM fleamarket there was a guy who had boxes of 5360s he was selling for $10/each.

But basically, they'll work fine.

--Pete

[shawn99]

how reliable is the VOIP from teksavvy?

[the one]

I'm currently experiencing a problem - that's happened twice now in the last two days. On wednesday I was connected through teksavvy and around 4.30pm my connection just died out. DSL lights still solid, power light solid. No sucess trying to authenticate manually either - techsupport walked me through some troubleshooting in terms of connecting directly from a winXP computer to the modem but no dice - got a '678 remote computer not found' error. They looked at line stats and 'talked' to my modem - and everything seemed in check - ie the modem did not appear to be 'down' to their systems.

The final resolve was to reset the modem for 15 mins and retry..and it worked. I thought my issues would be over, so I didn't think anything of it. I was working from home over VPN that day, and had to switch back to Rogers as I was in a few netmeetings in the early evening. I tried a few more times throughout the night to check the line speed reports (2400d/600u). Went to bed, woke up and went to work Thursday.

Didn't use DSL until late Thursday night when I got in, at which point the same thing was happening - I tried to connect from the same laptop directly to the modem and no dice - remote computer not found.. >:(

I reset the modem and of course it worked now. It was past the close time of tech support as they said to call back if it happens again so I'll call in the morning.

Can anyone, with DSL connectivity experience.. suggest any workarounds/advice on this as to why it disconnects once a day? I am using a 5360 with '001' as the last three digits in the product number.

I cannot imagine this is normal >:(

I thought the switchover was supposed to be easy?? Back to Rogers for now.

[Bing]

What about using this modem on Teksavvy? Should I take a chance with this guy? Comments? Thanks.http://cgi.ebay.ca/Efficient-SpeedStream-5360-DSL-Modem-8mbps-ADSL-no-rent_W0QQitemZ260084028966QQihZ016QQcategoryZ73307 QQssPageNameZWDVWQQrdZ1QQcmdZViewItem

that's Casper...he's selling on this forum as well

[TigerMM]

I'm currently experiencing a problem - that's happened twice now in the last two days. On wednesday I was connected through teksavvy and around 4.30pm my connection just died out. DSL lights still solid, power light solid. No sucess trying to authenticate manually either - techsupport walked me through some troubleshooting in terms of connecting directly from a winXP computer to the modem but no dice - got a '678 remote computer not found' error. They looked at line stats and 'talked' to my modem - and everything seemed in check - ie the modem did not appear to be 'down' to their systems.

The final resolve was to reset the modem for 15 mins and retry..and it worked. I thought my issues would be over, so I didn't think anything of it. I was working from home over VPN that day, and had to switch back to Rogers as I was in a few netmeetings in the early evening. I tried a few more times throughout the night to check the line speed reports (2400d/600u). Went to bed, woke up and went to work Thursday.

Didn't use DSL until late Thursday night when I got in, at which point the same thing was happening - I tried to connect from the same laptop directly to the modem and no dice - remote computer not found.. >:(

I reset the modem and of course it worked now. It was past the close time of tech support as they said to call back if it happens again so I'll call in the morning.

Can anyone, with DSL connectivity experience.. suggest any workarounds/advice on this as to why it disconnects once a day? I am using a 5360 with '001' as the last three digits in the product number.

I cannot imagine this is normal >:(

I thought the switchover was supposed to be easy?? Back to Rogers for now.

it's definately not normal, you should be able to plug in those modems and have them run indefinately without trouble.
just as basic stuff make sure
- the phone cord is in good shape and the connectors
- the modem vents are not obstructed or full of dust(the speedstreams run hot)
- your modem doesn't have a firmware that needs updating, you can check that with a google search
- I dunno if the 5360 is a router modem but if it is try switching it to bridge mode, thats easier to deal with.
- all your phone connections are filtered including any alarms or such connected to the phone system

I think there is a speedstream diagnostic app floating around out there it may be worth it to track that down and see what the modem says.

[terrybear]

Hey there techsavvy folks :)

I got a ? for ya's ... I'm signing up to get the service but can you's elaborate more on what this line means exactly:

Account Holder Name:
(This will be the main name on the account, business or individual name.

is this where to put my real full name in or my login username ?

thanks :)

[Prankster]

the account name where they can bill ya...real name

[puff_daddy_58_99]

I've been using teksavvy for the last 2 weeks (since I moved), and it has been great. No tech problems, really fast, easy setup, no down time at all. Highly recommended based on initial setup and speed

[Oversized Rooster]

My second TekSavvy account now works! I decided to replace my Bell DSL account at my cottage with TekSavvy.

The line quality at my cottage is god-awful, so I can do about 1.5Mbps max.

The TekSavvy line went live. I'm using a SpeedStream 5200 modem at the cottage. I get 2Mbps down and 450Kbps up.

I am very pleased with it actually. I had the 1Mbps Bell plan before. With twice the speed, I can easily stream online radio and videos now. Furthermore, I opted for a static IP so I can eventually run a webcam to see when I must clean the snow off the roof. :) 110cm up there...

My Toronto TekSavvy account continues to operate perfectly. I'm using a SpeedStream 5340 or 5360 here (I forgot).

[Riflem@n]

3rd Round for the Speedtouch modems is on.

http://www.dslreports.com/forum/remark,17870662

[vr6man25]

why is everyone buying these modems through the groupbuy ?
what is so special about them?
can't I just use the 5200 speedstream?
also what is the prices for each?

[Blackjack]

that's Casper...he's selling on this forum as well

Yea, Casper...I did a little research, seems like a very reputable fellow according to Heatware and Ebay feedback. I will certainly look into buying the 5360 modem from him.

[Tofu Drift Shinji]

I've read somewhere that the SpeedTouch modems from the group buy achieve better speeds than the Speedstreams. That and if you buy from the group buy (operated by TekSavvy), you can guarantee the modem will work with your TekSavvy connection right out of the box.

I had emailed TekSavvy support about Speedstream compatibility, and they told me certain models may require firmware updates to work, so I opted for the group buy to save me some time.

[the one]

I'm currently experiencing a problem - that's happened twice now in the last two days. On wednesday I was connected through teksavvy and around 4.30pm my connection just died out. DSL lights still solid, power light solid. No sucess trying to authenticate manually either - techsupport walked me through some troubleshooting in terms of connecting directly from a winXP computer to the modem but no dice - got a '678 remote computer not found' error. They looked at line stats and 'talked' to my modem - and everything seemed in check - ie the modem did not appear to be 'down' to their systems.

The final resolve was to reset the modem for 15 mins and retry..and it worked. I thought my issues would be over, so I didn't think anything of it. I was working from home over VPN that day, and had to switch back to Rogers as I was in a few netmeetings in the early evening. I tried a few more times throughout the night to check the line speed reports (2400d/600u). Went to bed, woke up and went to work Thursday.

Didn't use DSL until late Thursday night when I got in, at which point the same thing was happening - I tried to connect from the same laptop directly to the modem and no dice - remote computer not found.. >:(

I reset the modem and of course it worked now. It was past the close time of tech support as they said to call back if it happens again so I'll call in the morning.

Can anyone, with DSL connectivity experience.. suggest any workarounds/advice on this as to why it disconnects once a day? I am using a 5360 with '001' as the last three digits in the product number.

I cannot imagine this is normal >:(

I thought the switchover was supposed to be easy?? Back to Rogers for now.

I've contacted my alarm company to put a filter on the alarm, and it should be installed in the next few days.. if that doesn't work then I will have to get a second dedicated line.

[rubberband]

did rogers try to match teksavvy price to have you stay?

Nope. They did take the time to mention that they are raising my cable tv subscription cost, and that I need to waste a Saturday morning waiting for a tech to come pick up the cable modem (or they'll bill me $6/mo indefinitely).

BS. Can't wait to be done w/ rogers internet.. only 2 more days!

[Tofu Drift Shinji]

...and that I need to waste a Saturday morning waiting for a tech to come pick up the cable modem (or they'll bill me $6/mo indefinitely).

I was told I could drop the modem off at a Rogers Video store (I would have to ask for a slip that confirms that I returned the modem). I'm surprised they didn't tell you the same. You should call them up about this one...

My TekSavvy service is set to start on Friday too. I haven't had to switch ISPs in a long time, so I hope it all goes well...

[Riflem@n]

I was told I could drop the modem off at a Rogers Video store (I would have to ask for a slip that confirms that I returned the modem). I'm surprised they didn't tell you the same. You should call them up about this one...

My TekSavvy service is set to start on Friday too. I haven't had to switch ISPs in a long time, so I hope it all goes well...

It will go well, provided that your line is clean and good.

[Oversized Rooster]

why is everyone buying these modems through the groupbuy ?
what is so special about them?
can't I just use the 5200 speedstream?
also what is the prices for each?

For the prices, send an e-mail to SpeedTouch.GroupBuy@gmail.com. Put anything in the subject, and leave the body blank.

You'll receive an auto-reply message in a minute with the prices. Now in the 3rd round the prices are good.

I personally use a SpeedStream 5340 at home, and a SpeedStream 5200 at the cottage. Both work perfectly. It's true that at home I'm "only" getting 4.1Mbps down, but I doubt I'd shell out nearly a $100 for a new modem to get closer to 5Mbps. If I had connection issues, etc then maybe.

[Riflem@n]

For the prices, send an e-mail to SpeedTouch.GroupBuy@gmail.com. Put anything in the subject, and leave the body blank.

You'll receive an auto-reply message in a minute with the prices. Now in the 3rd round the prices are good.

I personally use a SpeedStream 5340 at home, and a SpeedStream 5200 at the cottage. Both work perfectly. It's true that at home I'm "only" getting 4.1Mbps down, but I doubt I'd shell out nearly a $100 for a new modem to get closer to 5Mbps. If I had connection issues, etc then maybe.

4.3 is about max, you will never get 5 as to the PPPOE overhead.

[rubberband]

I was told I could drop the modem off at a Rogers Video store (I would have to ask for a slip that confirms that I returned the modem). I'm surprised they didn't tell you the same. You should call them up about this one...

My TekSavvy service is set to start on Friday too. I haven't had to switch ISPs in a long time, so I hope it all goes well...

The excuse they gave was that the technician needs to make sure the line is disconnected, since apparently rogers wants to charge $6/mo for every TV on your home, and the cable for the modem could be used to hook one up.

Garbage. I thought they were supposed to try and retain customers, no piss people off on spec.

[Tofu Drift Shinji]

O. M. G.

I almost pissed my pants at the insane speed boost I'm getting from TekSavvy. Using IGN as a benchmark, on cable, I would download at maybe 75-100k/s. Nothing special, but that's an okay-speed.

My TekSavvy connection tops out at 375k/s. This is pure insanity.

http://www.speedtest.net/result/90243428.png (http://www.speedtest.net)

[wtom]

I just received the letter from Rogers stating their price increase of a buck on my High Speed LITE. So glad I got in on the modem group buy! Bye bye Robbers Slow/Capped Speed!

[Riflem@n]

O. M. G.

I almost pissed my pants at the insane speed boost I'm getting from TekSavvy. Using IGN as a benchmark, on cable, I would download at maybe 75-100k/s. Nothing special, but that's an okay-speed.

My TekSavvy connection tops out at 375k/s. This is pure insanity.

http://www.speedtest.net/result/90243428.png (http://www.speedtest.net)

Yeah that's the speed you get with 5 meg DSL. Btw, 4310 kbps = 538 kB/sec, so you should top that instead of 375.

[rubberband]

Teksavvy goes live for me as soon as I get home around 8 tonight.. can't wait to try it out! mmmmmm... torrents.

[MrDisco]

I just received the letter from Rogers stating their price increase of a buck on my High Speed LITE. So glad I got in on the modem group buy! Bye bye Robbers Slow/Capped Speed!

yep i received the same notice for my extreme connection.

i will enjoy calling in to cancel my service on Monday. :)

[Tofu Drift Shinji]

Yeah that's the speed you get with 5 meg DSL. Btw, 4310 kbps = 538 kB/sec, so you should top that instead of 375.

I was just commenting on my 375k/s down from IGN, but thanks, I'll keep that in mind :)

[Riflem@n]

Cheap DSL modem.

http://www.redflagdeals.com/forums/showthread.php?t=411456

[inferno_gn]

Hi there,

Is the group buy still avaliable? WHich one is better, the 516 or the 546? It looks like the same spec (except the 4 port LAN), so I was thinking getting the 546, with a 20$ difference. :) I'm going to be a new TekSavvy customer soon once I get my phone line here. I can still order the modem before hand, right?

Ju Leon...

[Tofu Drift Shinji]

I'm going to be a new TekSavvy customer soon once I get my phone line here. I can still order the modem before hand, right?


Yes. That's what I did.

And if you already have a router at home, there really isn't a need for the 546.

[inferno_gn]

Hi there,

Well, I do have a router, but it's an old one. *lol*

Ju Leon...

[zolton]

Hi

I am a new Teksavvy customer for the past month and my rates are so-so (DSL trains for 1.7 Mbps downstream, 384 kbps upstream, FEC/HEC/CRC errors every couple of second, averages 500 - 600 kbps downstream on a number of different speed test sites).

I have been in contact with Teksavvy and it turns out that I am 4.8 km from the CO and this is pretty much the best I can expect.

I live in Ottawa, in an apartment building near Baseline and Woodroffe and I was wondering if there were any other Teksavvy, or even DSL customers in my area. If so, then what are your DSL rates like?

Overall my interactions with Teksavvy have been okay. I would be happier if my rates were better but I think that is more of a line problem which ultimately is not in Teksavvy's control. They are very easy to contact via e-mail and through the phone, although their phone lines do get busy at night. As well, they did know what to do for line problems.

I do have a couple of small gripes though. I did draw a bit of a blank from them when I asked about the best firmware for the Speedtouch 516 (the modem they sell and so I assumed they knew something about). As well, it would have been nice if their web form me told up front about my distance from the CO.

[alysomji]

Hi

I am a new Teksavvy customer for the past month and my rates are so-so (DSL trains for 1.7 Mbps downstream, 384 kbps upstream, FEC/HEC/CRC errors every couple of second, averages 500 - 600 kbps downstream on a number of different speed test sites).

I have been in contact with Teksavvy and it turns out that I am 4.8 km from the CO and this is pretty much the best I can expect.

I live in Ottawa, in an apartment building near Baseline and Woodroffe and I was wondering if there were any other Teksavvy, or even DSL customers in my area. If so, then what are your DSL rates like?

Overall my interactions with Teksavvy have been okay. I would be happier if my rates were better but I think that is more of a line problem which ultimately is not in Teksavvy's control. They are very easy to contact via e-mail and through the phone, although their phone lines do get busy at night. As well, they did know what to do for line problems.

I do have a couple of small gripes though. I did draw a bit of a blank from them when I asked about the best firmware for the Speedtouch 516 (the modem they sell and so I assumed they knew something about). As well, it would have been nice if their web form me told up front about my distance from the CO.

Go here:

http://www.dslreports.com/forum/remark,17718637

You can do a lot of tweaking to the 516 to, in some cases, substantially improve your speed.

In general, direct all your questions about TekSavvy here: http://www.dslreports.com/forum/canbroadband

...and someone will answer you. I'm certain of that.

[zolton]

Go here:

http://www.dslreports.com/forum/remark,17718637

You can do a lot of tweaking to the 516 to, in some cases, substantially improve your speed.

In general, direct all your questions about TekSavvy here: http://www.dslreports.com/forum/canbroadband

...and someone will answer you. I'm certain of that.

Thanks for the links.

For those who are interested, here is a nice summary post for the above tweaking thread.

http://www.dslreports.com/forum/remark,17846065

[inferno_gn]

Hi there,

I wonder with the group buy, how much it's going to be with S&H for 2?

Ju Leon...

[inferno_gn]

Hi there,

Montreal CO?
http://jbb.poslfit.com/Pages/514.html

Ju Leon...

[Tofu Drift Shinji]

As well, it would have been nice if their web form me told up front about my distance from the CO.

In response to this, you should understand that it's something they simply do not have the physical capability to do; not because they don't want to.

On the day I had my DSL connected, I called TekSavvy up to get it set up, and I asked for the distance from my CO out of curiousity, and they couldn't even tell me. They told me to call back the next day, which I didn't since I'm getting good speeds.

So if they didn't have the physical capability to tell me the distance to my CO on the very first day I'm using their service, I doubt can really tell anyone (with a great degree of accuracy) before they've been hooked up.

Now there are ways to guesstimate (http://www.telcodata.us/telcodata/telco), but as far as I know, that's all that can be done before you are actually on a company's DSL service.

[Derringdo]

I'd like to switch to Teksavvy from Look Communications because I've been getting disconnected constantly for the past two weeks or so, plus I'm paying a lot more for 3Mb/640kb service than I would with Teksavvy's 5mbit service.

I do have some questions though - how much more reliable is the Peer1 premium service than the regular Cogent service? I'm sort of afraid of the 100gb/month limit but I don't think I'd exceed it anyway. I use bittorrent and play games (not at the same time) so I need to balance bandwidth and pings/reliability :cheesygri

Also I've got an older DSL modem that I originally bought for my service with Look. It's an Alcatel Speedtouch Home that supposedly can handle up to 8mbit ADSL, should I be ok with using this modem for Teksavvy? I'm about 3km from the CO so what kind of speeds can I expect?

[Pete Jones]

The big deal with peer1 is the redundancy. I'm also told is helps with some gaming apps so it might be worth your while to pursue it. I went with it and haven't found it offers much for me in terms of speed but since I don't go anywhere near my 100gb limit and I'm not really a gamer, I haven't bothered to switch.

The folks at Teksavvy are pretty cool about things like this. If you go for the Peer1 option and find you're hitting the 100GB wall, they'll be happy to switch you back to cogent. At least this was their policy a few months ago.

Your speedtouch home should work fine.

--Pete

[inferno_gn]

Hi there,

Here is another, well, group buy... They do come with free two filters...
http://www.dslreports.com/forum/remark,17869151

In any case, I have the Alcatel Speedtouch Home and even at 8mbits, I barely hit 1 in my area. Strange to see that even TekSavvy tested out my line and I should get around 5 and 6 if I took a business line (I know my lines were upgraded). All I know that there is an CO extention here.

Ju Leon...

[board123]

I'm switching to Teksavvy shortly. Would the service be compatible with the Speedstream 5260 that I'm using right now? Currently I'm with Execulink which is just PPPoE, so I'm wondering if Teksavvy's premium DSL is also PPPoE.

[Riflem@n]

I'm switching to Teksavvy shortly. Would the service be compatible with the Speedstream 5260 that I'm using right now? Currently I'm with Execulink which is just PPPoE, so I'm wondering if Teksavvy's premium DSL is also PPPoE.

Yes it will work perfectly. Why are you switching from Execulink?

[board123]

Cheaper and faster. Execulink is $35 a month for 3 Mbps right now.

[Gee]

The modem will work fine. The 5260 is not a bad modem, certain versions can be converted to a 5660 with a firmware flash.

I have a few brand new Speedtouch 516, that I will sell. If anyone is interested, drop me a message.

Just to clairify.

Any DSL modem will work with Teksavvy except the Nortel 1 Meg Modems. These should be piling up in a landfill some place.

The main advantage of the Speedtouch 516 is that it supports ADSL2 and it is suppose to handle line noise better than the older modems (Has to be confirmed)

The Speedstream series, and the older Alcatel Speedtouch Home support up to 8 Megs. Since Teksavvy is offering 5 Megs, you are good to go.

Most of the other modems are also 8 Megs, GVC, Trendnet, et al.

[keroji]

Coming from rogers internet/phone, what do I need to buy to get on Teksavvy? I plan on getting the internet and voip from them. I have a Linksys 54g router if that means anything.

[emoci]

Coming from rogers internet/phone, what do I need to buy to get on Teksavvy? I plan on getting the internet and voip from them. I have a Linksys 54g router if that means anything.

Does this mean your land phone line is with rogers. I am pretty sure getting DSL on a Rogers phone line is complicated, or impossible. You'd need to switch back to bell, or get a dry line (people with more experience in case like this can probably give more info).

[mark_in_2k]

Coming from rogers internet/phone, what do I need to buy to get on Teksavvy? I plan on getting the internet and voip from them. I have a Linksys 54g router if that means anything.You'll need to get a compatible modem, which you can get from Teksavvy, or another source such as ebay.

That's is bascially. Call them to make sure that DSL is available in your location too.

[Mint]

Right now I'm just debating whether to choose the DSL Premium or the DSL unlimited.

100GB for the Premium seems adequate, but I'm not sure how much I dl now. Do they have a feature for checking download amount? I assume its 100gb for upload/download.

In addition, is there even a noticeable difference from the Premium and unlimited? If i'm not playing games and only surfing and downloading, would there be a difference?

Edit: Ended up just going for the Premium, as I'm pretty sure I won't go over the limit.

[board123]

Can someone confirm that it's 100 GB total down/up?

[Blackjack]

Got my Speedtouch 516(from group buy III), Teksavvy called me( missed call), confirming my new account I suppose. I guess I'll receive some kind of new subscriber package? I'm moving from Pathway, they are charging prices that are now close to Bell and Rogers. Pathway's tech support, is from a far away land,,,hard to understand those guys.

[Tofu Drift Shinji]

Can someone confirm that it's 100 GB total down/up?

It is. When I checked my usage, it only has one column, which implies a combined up/down total.

Furthermore, isn't it always an up/down total calculation? I don't know any ISP that'll let you have, say... 100GB down, but unlimited up, or vice-versa.

[terrybear]

Well .... I just got my confirm call this morning from them with my login info & a activation date by the latest the 7th. I realy do hope that this is real & good of a isp. So far very impressed with support & how quickly they directed me to Dave whom was the 1 to call me.

again ... thanks to all whom have posted about this company & " Ken " for the hookup ;)

[infamouskid]

not true. rogers offers dsl as well. you can just get dsl with rogers. call them and ask for the rogers telecom dept.


Does this mean your land phone line is with rogers. I am pretty sure getting DSL on a Rogers phone line is complicated, or impossible. You'd need to switch back to bell, or get a dry line (people with more experience in case like this can probably give more info).

[Mint]

Ok, Signed up this Thursday and they said it would be ready by next Monday. I plugged in the modem today to test anyways and it looks like its up and running already.

Did some speed test and got the following (on average):
250KB/s Down, and 21KB/s Up.

The down is in-line with what I was getting from Bell, but the upload is quite a bit slower, I was able to get ~65KB/s before with Bell. What I noticed when watching the speed test at DSLreport is that the upload starts out pretty quick at about 60KB/s, but after 5mb it drops to 21Kb/s; which seems weird to me.

Edit: Does anyone know how DSL logins work? Since I was with bell before, would Teksavvy give me a dsl log-in so that I can "use their services" for only $10?

[board123]

I'm pretty sure you just log in with a username and password. You can do that through your modem/router or by making a new connection in Windows and logging in through that if your computer is hooked up directly to the phoneline.

[terrybear]

I also just tried my dsl login with teksavvy & I also only got a max 2.5 meg down & 680 up for a 5 meg connection ??? the upload is on par with the isp I am leaving but the download speed is like WAY slower then what they where giving me at my now former isp.

Wonder what is going on especialy since I have the peer 1 dsl. Wonder if it is being limited cause my previous isp is mainly associated with my line atm ..

[Gee]

Coming from rogers internet/phone, what do I need to buy to get on Teksavvy? I plan on getting the internet and voip from them. I have a Linksys 54g router if that means anything.

Depends on which Rogers phone service you have. If you have their VoIP over cable, then you have no DSL.

If you have phone service thru their Sprint network, then you can get DSL. But expect hassles from both Rogers and Bell (Teksavvy). More from Rogers than Bell

[Mint]

I also just tried my dsl login with teksavvy & I also only got a max 2.5 meg down & 680 up for a 5 meg connection ??? the upload is on par with the isp I am leaving but the download speed is like WAY slower then what they where giving me at my now former isp.

Wonder what is going on especialy since I have the peer 1 dsl. Wonder if it is being limited cause my previous isp is mainly associated with my line atm ..

How does the DSL login work? It's only $10. I wonder if this is what i'm on now, since they said my account will be 'active' on March 5.

I also try logging into the website with the account info they gave me, but it doesn't log in. So can I just pay $10/month for the log in info?

[gamer123]

Is there any ways to check how far I am from the closest TekSavvy "office"/hub? Cause the closer it is the more speed I get right?

[terrybear]

No this is my login for my soon to be main isp account. I'm connected @ 5 meg suposivly but am only getting about 2.5 megs of it atm & makes me wonder if its cause my isp that I am leaving still has control of the line ... guess I find all this out on or after the 7th when teksavvy is supost to be fully under control of my line then.


How does the DSL login work? It's only $10. I wonder if this is what i'm on now, since they said my account will be 'active' on March 5.

I also try logging into the website with the account info they gave me, but it doesn't log in. So can I just pay $10/month for the log in info?

[Jayhoo]

Finally decided to flip Rogers the bird and call up Teksavy. I didn't know how far I was from a co-location/central office so I called up Bell. That didn't inspire too much confidence, but I was assured that it was under 2.7km.

Well, off to CC to pick up that 2wire modem. Anyone know where I can grab some cheap dsl filters without buying them and paying $10000 for shipping from around the corner? :lol:

[Pete Jones]

You want DSL filters?

Just walk into a bellworld and ask for them. They won't ask you for any account information and give me as many as you want.

--Pete

[Jayhoo]

:eek: you're kidding... Does this hold true for all bellworld stores?

[wtom]

:eek: you're kidding... Does this hold true for all bellworld stores?

Yep. BUT as always, call before you head over to see if they have any in stock and if they charge for them (you never know).

[Pete Jones]

The other thing to keep in mind is if you walk in and ask for one or two, you're likely to get a different attitude than if you want a dozen. :)

In my own experience, I walked into the bellworld store at the Eaton centre about 8 months ago because I actually needed one and was expecting to pay for it. I asked to buy one. The guy behind the counter just reached under his desk, pulled one out and when I asked him how much he just told me that it would be no charge and asked whether I needed another one.

--Pete

[pricecheck]

Hi

I'm considering ditching Rogers (horrible service, imo...) to TekSavvy. I live in an apartment in East York and I have had Bell before. The maximum service I got from Bell was the old 1.5Mbps (was more around 1.2 max though) and that was back when 3.0Mbps was the max advertised.

Questions I have:
1) What would be a good, cheap modem to use that would work the best? I'd like to buy a modem that would work with any upgrades to the speed that may occur later on.
2) Do I call them up to determine download/upload speeds? I had Bell 3 years ago and they said I lived far from their CO and so received lower speeds.
3) I have phone service from Primus. Would that conflict with the service or will there be some extra charges involved?

Thanks!

[inferno_gn]

Hi there,

Just go to http://www.dslreports.com/ and check to TekSavvy forum. :D R0CKY from TekSavvy might help out.

Ju Leon...

[rubberband]

Is there any ways to check how far I am from the closest TekSavvy "office"/hub? Cause the closer it is the more speed I get right?

Just call them and ask! They're pretty helpful.

[Jayhoo]

When I called to sign up, the guy said they were unable to check how far my house was from the CO/co-location. Essentially, they operate in the same locations as the Bell (or whatever your ILEC is). They'll tell you to call your local phone provider to ask. In my case, Bell, I was routed to India where I was repeatedly told "yes, you sign up, very good speed, very good speed". When I asked for specific distances, I got a long silence followed by "very good speed".

[terrybear]

When I called to sign up, the guy said they were unable to check how far my house was from the CO/co-location. Essentially, they operate in the same locations as the Bell (or whatever your ILEC is). They'll tell you to call your local phone provider to ask. In my case, Bell, I was routed to India where I was repeatedly told "yes, you sign up, very good speed, very good speed". When I asked for specific distances, I got a long silence followed by "very good speed".

*ROTFLMAOL* :razz:

Sorry to laugh .. but I am shure ya where like wanting to tell them something else back :P


I think there is some site out there that would tell ya the distance .. but can't remember where it was from if it was dsl reports or somewhere else ...

[board123]

The other thing to keep in mind is if you walk in and ask for one or two, you're likely to get a different attitude than if you want a dozen. :)

In my own experience, I walked into the bellworld store at the Eaton centre about 8 months ago because I actually needed one and was expecting to pay for it. I asked to buy one. The guy behind the counter just reached under his desk, pulled one out and when I asked him how much he just told me that it would be no charge and asked whether I needed another one.

--Pete
I will gladly keep this in mind :idea:

[Tofu Drift Shinji]

When I called to sign up, the guy said they were unable to check how far my house was from the CO/co-location. Essentially, they operate in the same locations as the Bell (or whatever your ILEC is). They'll tell you to call your local phone provider to ask. In my case, Bell, I was routed to India where I was repeatedly told "yes, you sign up, very good speed, very good speed". When I asked for specific distances, I got a long silence followed by "very good speed".

Bell customer service for ya!

[pricecheck]

Good thing I can speak Hindi. :P

[Jayhoo]

Good thing I can speak Hindi. :P

That might work out well for you. I asked 'em about price matching, and received a similar response along the lines of "price good, price very good".

That said, I got my filters from Bell world yesterday. Went flawlessly, and the Bell rep believed that their customer service reps sent me to the store :D

[Jayhoo]

So I tried out my DSL connection today with the 2wire modem from CC. It seems to connect, but I'm getting a lot of line noise. Not actual noise going into the phone recievers but line attenuation.

I have filters on all my phones - i've tried unplugging all my phones, and even connecting the modem to the demarcation point in my house, but its always around 22.6 to 28 dB downstream.

I'll give Teksavvy a call when I get home from work today, but its bugging me. The house is <5 years old, and we're the original owners.

Suggestions?

[Riflem@n]

So I tried out my DSL connection today with the 2wire modem from CC. It seems to connect, but I'm getting a lot of line noise. Not actual noise going into the phone recievers but line attenuation.

I have filters on all my phones - i've tried unplugging all my phones, and even connecting the modem to the demarcation point in my house, but its always around 22.6 to 28 dB downstream.

I'll give Teksavvy a call when I get home from work today, but its bugging me. The house is <5 years old, and we're the original owners.

Suggestions?

That's not bad for ATT, post your full line stats.

[board123]

I finally got connected today. It seems like my downstream is capped at 250 KB/s, or 2 Mbit. All of my downloads have been exactly 250 KB/s which is weird and every speedtest on the internet gives me exactly 2 Mbit. It's not a modem issue because I'm using a Speedstream 5260 that I used for Execulink, and I got 300 KB/s on that. I'm connected wirelessly to a DI-624 router which shouldn't be the problem since with this same setup I was getting 300 KB/s off of Execulink.

Anyone know what might be capping my speed here?

[alysomji]

If you're a TekSaavy user, don't waste your time posting here. Post on their forum at DSL Reports:

http://www.dslreports.com/forum/teksavvy

You don't need to register to make a post. You should get a pretty quick response from one of their guys and they'll work with you until the problem is resolved.

[Jayhoo]

That's not bad for ATT, post your full line stats.

DSL Line (Wire Pair): Line 1 (inner pair)
Protocol: G.DMT Annex A
Downstream Rate: 5056 kbps
Upstream Rate: 800 kbps
Channel: Fast
Current Noise Margin: 16.0 dB (Downstream), 11.0 dB (Upstream)
Current Attenuation: 24.3 dB (Downstream), 17.0 dB (Upstream)
Current Output Power: 13.3 dBm (Downstream), 9.9 dBm (Upstream)
DSLAM Vendor Information: Country: {0x00} Vendor: {GSPN} Specific: {0x700}
PVC Info: 0/35

[kleptodathief]

so wats the price per month for this? faster then rogers cable??? im getting raped 50bux a month on rogers!

[divx]

so wats the price per month for this? faster then rogers cable??? im getting raped 50bux a month on rogers!

price is about the same

[MrDisco]

so wats the price per month for this? faster then rogers cable??? im getting raped 50bux a month on rogers!

$29.95/mo plus rental or purchase of a modem as clearly stated on their website. Check the group buy on broadband reports for modems.

Speed is dependent on how far away you are from the co and your line conditions. If its good then expect 4-4.5 Mbit speeds.

[MrDisco]

price is about the same

Only if you're comparing the slower tiered Rogers service.

[Riflem@n]

price is about the same

rich guy eh, 30 vs 50 bucks isn't much of a difference?

[grinspy]

Would welcome people's thoughts....

I was with Rogers 1000/100 service paying around $35/mth inc modem rental.

Haven't yet cancelled that but did order and have up and running DSL with Teksavvy. Unfortunately, seems like I'm in a poor area (East York, who would have figured?) and I'm getting really poor speeds (like 800 kbit down, 250 kbit up). Paying $32/mth but had to buy a modem for $80.

Apparantly nothing that can be done by Teksavvy to achieve anything close to advertised speeds, and no price reductions (has to do with their resell agreement with Bell) that can be made even though I'm getting more like Bell's Basic service and not their High Speed.

Should I bother calling Bell -- would their Basic service come in cheaper? Am I stuck getting crappy broadband?

Thanks,

Yuval

[Pete Jones]

Ok Grinspy, here are a few thoughts:

1. Why did you spend $80 on a modem? Scanning RFD would have pointed you to where you could have found one a lot cheaper.

2. Understand that with DSL, the advertised speeds are "up to" a certain level. One weak point of DSL, admittedly, is that there are so many variables, including the quality of the wiring in the house, that can affect the speed of your connection.

3. Because of point #2, you'll never get a rate reduction. It doesn't work that way. Screaming to bell won't help, especially since you're not their customer.

4. Have you checked the obvious causes such as bad filters (you _do_ have DSL filters on each phone, right?) and bad house wiring? (plug your modem right into the demarcation point and see if the line stats improve)

5. Bell's basic service will be cheaper, but it will also be a _lot_ slower.

--Pete

[Derringdo]

According to that site that locates your CO, I'm about 3.1km from my CO. What kind of max speeds can I expect from my ADSL? Am I close enough to get the advertised 5mbps/800kbps? Currently on 3mbps/640kbps with another company that I really want to switch from.

[kcorscadden]

According to that site that locates your CO, I'm about 3.1km from my CO. What kind of max speeds can I expect from my ADSL? Am I close enough to get the advertised 5mbps/800kbps? Currently on 3mbps/640kbps with another company that I really want to switch from.

What is the website??? I would love to know how far away from a CO I am before I even consider switching from Cogeco.

[Riflem@n]

Would welcome people's thoughts....

I was with Rogers 1000/100 service paying around $35/mth inc modem rental.

Haven't yet cancelled that but did order and have up and running DSL with Teksavvy. Unfortunately, seems like I'm in a poor area (East York, who would have figured?) and I'm getting really poor speeds (like 800 kbit down, 250 kbit up). Paying $32/mth but had to buy a modem for $80.

Apparantly nothing that can be done by Teksavvy to achieve anything close to advertised speeds, and no price reductions (has to do with their resell agreement with Bell) that can be made even though I'm getting more like Bell's Basic service and not their High Speed.

Should I bother calling Bell -- would their Basic service come in cheaper? Am I stuck getting crappy broadband?

Thanks,

Yuval

Post your line stats

[dumbass]

Would welcome people's thoughts....

I was with Rogers 1000/100 service paying around $35/mth inc modem rental.

Haven't yet cancelled that but did order and have up and running DSL with Teksavvy. Unfortunately, seems like I'm in a poor area (East York, who would have figured?) and I'm getting really poor speeds (like 800 kbit down, 250 kbit up). Paying $32/mth but had to buy a modem for $80.

Apparantly nothing that can be done by Teksavvy to achieve anything close to advertised speeds, and no price reductions (has to do with their resell agreement with Bell) that can be made even though I'm getting more like Bell's Basic service and not their High Speed.

Should I bother calling Bell -- would their Basic service come in cheaper? Am I stuck getting crappy broadband?

Thanks,

Yuval


I live in East York....I switched from Bell to TekSavvy. Bell's speeds were horrible compared to Teksavvy (I'll do a test tonight and find out my actual speed with Teksavvy).

[TenzoR]

Any one in an Condo/Apt using teksavvy? any slow down?

[deeplove]

Post your line stats

ur situation sounds like my friend. she lives on this crescent in the corner on the inside so reception for the internet isn't that good. she can't even get bell high speed cuz they don't offer it to her.neither does cogneco nor teksavvy offer her service either. She she's stuck with roger..her surfing seems fine though, fast direct downloads and really really slow torrent downloads.

do you live kinda in the corner where the line of reception can't really bend the corner that well or something? sorry if it doesn't make any sense.

[divx]

http://www.speedtest.net/result/98795717.png (http://www.speedtest.net)

WTF, I got actived today for 5mbit/800kbit dry dsl and this is what I get!? What should I do? Anyone having the same problem?

Using ibm R51 connecting to Speedstream 5360 directly using Ethernet cable.

[divx]

rich guy eh, 30 vs 50 bucks isn't much of a difference?

$30 + $12 for dry dsl is what I'm using, save couple bucks maybe

[Riflem@n]

http://www.speedtest.net/result/98795717.png (http://www.speedtest.net)

WTF, I got actived today for 5mbit/800kbit dry dsl and this is what I get!? What should I do? Anyone having the same problem?

Using ibm R51 connecting to Speedstream 5360 directly using Ethernet cable.

run this

http://speedtest.cogeco.net/

[divx]

run this

http://speedtest.cogeco.net/

well my dl went down and my ul went up, still no 5000/800 though

http://www.dslreports.com/im/25981696/68307.png

since i paid for 5mbit connection, I expect 4 mbit, I would actually be ok with 3 mbit line, but 1.2 mbit is just unacceptable.

[Manik]

i have bell im paying for 4 mbits. This is my results 2540 kb/s download and 606 kb/s upload.

[Riflem@n]

well my dl went down and my ul went up, still no 5000/800 though

http://www.dslreports.com/im/25981696/68307.png

since i paid for 5mbit connection, I expect 4 mbit, I would actually be ok with 3 mbit line, but 1.2 mbit is just unacceptable.

Call Teksavvy and ask them for line stats and see if they can bump you up. The 5360 doesn't really give line stats.

[vr6man25]

Disco , is there any way i can figure/find out how far I am from the Co and my line conditions. I'm with bell right now and considering switching to TekSavvy
thanks


$29.95/mo plus rental or purchase of a modem as clearly stated on their website. Check the group buy on broadband reports for modems.

Speed is dependent on how far away you are from the co and your line conditions. If its good then expect 4-4.5 Mbit speeds.

[MrDisco]

Disco , is there any way i can figure/find out how far I am from the Co and my line conditions. I'm with bell right now and considering switching to TekSavvy
thanks

If you are with Bell DSL right now then not much is going to change by going to TS (well other than the better support and the unblocked ports). or in other words the physical line is the exact same.

line conditions can be found by using various utilities with your modem to generate a report. broadband reports has posts on what tools to use with your modem to get this info.

distance to CO (or remotes) is not as easily obtained. but again if you're on bell now you'll have a rough idea of how fast you can go

[shawn99]

It doesn't foster lot of confidence when they don't even know where the Co/hub locations are. But they can estimate what profile I qualify for based on my address? huh?

[terrybear]

For those whom are curious about there real upload / download speeds ... just load up your utorrent ..... hit a private torrent site & find a torrent with a high amount of seeders ( "300" atm is highly in demanded / needs hosting). Then set it download & once it has finished downloading set your upload to 80 & seed it.

I have found on my 100 gig premium connection I can hit 540 down & top out my upload around 84 occasionatly 89. So .. if my calculations are corrects then that would be 5.1-5.2 megs down & .86 of a meg up.

I have been on my teksavvy connection since the 4th of the month & i'm impressed with the connection & service. My only thing I can complain about so far is the lack of quick responces to my e-mails to them. I might have my bud whom is with my former isp come join us on teksavy if it remains like this for me :P

[Derringdo]

http://www.telcodata.us/telcodata/telco can locate the CO that is serving your phone number. Look up the address of the CO in mapquest or google maps and you can get the approximate distance from your house. No idea how accurate it is though.

Click on the little "Detailed switch info" link under the Misc column

[shawn99]

it only shows Bell as the only provider. Techsavvy emailed and said I qualify but cant tell me how far away from the CO I am.

[dumbass]

Here's my test. From East York.

http://www.speedtest.net/result/99482187.png (http://www.speedtest.net)

[wtom]

Don't rely on the telcodata.us site. Sure it shows you the CO and then you can map it out to find distance; came out to 6km for me. I wasn't going to expect any fast speeds once I hooked up to Teksavvy.

Interesting enough tho, once I had the modem set up and the service going, I ran a DSL line test utility known as "DMT" and determined there must be a "remote box" within 400m from my home. I was getting FULL speeds both down and up.

BTW I have some DSL filter splitters (DSL + analog phone) for sale in BST electronics if anyone is interested. :lol:

[gamer123]

I would just email TekSavvy with my address info and have them test what my speed will be if I sign up. Turns out that I will have 3-4mbps, which is slower than what I am getting with rogers, but then I will be able to bt.

[CodecX81]

from what I've seen its usually just the download speed affected. I get about 700 out of 800 for my upload.. and about 4200/5000 for my download.. Located in Downsview

[Xtahse]

Yeah! screw Rogers.

I'm finally hooked up on Teksavvy although speed isn't the greatest, about 3mb down 512Kb up but I can't complain because no throttling of any kind. (What can I say? I gotta have my torrentz lol) The connection is as stable as using cable. I have not experience any kind of connection drop for 3+ days.


Overall I think Teksavvy is awesome. I could sacrifice a little speed for their service and outstanding customer service.

[Rehan]

Boy, TekSavvy is all the rage on RFD now! I remember 'back in the day' when peterbrowne and I were about the only TekSavvy users on RFD. :razz:

[Jayhoo]

Boy, TekSavvy is all the rage on RFD now! I remember 'back in the day' when peterbrowne and I were about the only TekSavvy users on RFD. :razz:

Amazing what a little positive word of mouth and good customer service will do huh? :)

[rdtx2002]

Boy, TekSavvy is all the rage on RFD now! I remember 'back in the day' when peterbrowne and I were about the only TekSavvy users on RFD. :razz:

we need to develop the Teksavvy RFD referral system.... where all of us can benefit from referrals ;)

[zero_2003]

I've been using Teksavvy for over 1 month now and I'd like to say that they've been providing flawless connections to my location (keele and st. clair).

The only problems I've encountered during the switch to TS is due to my own configuration (ie. DSL filters not fully installed, harddrive dying on me, etc.)

[zero_2003]

we need to develop the Teksavvy RFD referral system.... where all of us can benefit from referrals ;)

I disagree with this idea. Remember when Staples had to price match policy? That was pretty much destroyed when people posted up deals constantly on RFD.

If we abuse their referral system, they might do something to the 1) price or 2)services to compensate.

[fatpiggy]

I have the speedstream 5200 from the previous contract with Bell Sympatico before I joined rogers for the free three month trial. I called Bell but they don't seems to be keen on getting the modem back.

Does anyone know if Bell will want it back? I can use this modem for Techsavvy, right?

[jerryhung]

I have the speedstream 5200 from the previous contract with Bell Sympatico before I joined rogers for the free three month trial. I called Bell but they don't seems to be keen on getting the modem back.

Does anyone know if Bell will want it back? I can use this modem for Techsavvy, right?

Yes, TekSavvy tech support told me one can use SpeedStream series

I'm in the same boat as you, have a leftover 5200 at home, and I plan to use it on TekSavvy. Keep us posted

[dmdsoftware2]

Do they use the same central office as Bell? I mean, if I get crappy service on Bell, can I expect the same from these guys?

[Derringdo]

Just signed up with Teksavvy this past Saturday, service scheduled to start April 14th when my old DSL service is over (because my Dad doesn't want to pay for two services at the same time).

Is it possible for me to have service from both Teksavvy and my current DSL company at the same time? My current DSL is super slow and unreliable, so I was kinda hoping I could switch over to Teksavvy right now.

[Oversized Rooster]

we need to develop the Teksavvy RFD referral system.... where all of us can benefit from referrals ;)

Hehehe then all your referrals are belong to us! I'd have my internet for free. :cheesygri

Yes, Derringo, you can have two DSL services on one line (from different companies). You can only login into one at a time obviously.

I had this situation at my cottage while I was dealing with a flaky modem issue. I could login into either - Bell or TekSavvy.

[Oversized Rooster]

I'm located at Bloor and Spadina. These are my results:

http://www.speedtest.net/result/102268734.png (http://www.speedtest.net)

[chinmoku_tak]

I'm moving to a basement apartment, and they don't have a dedicated phone line (although there is a phone jack...) I called bell to get my self a connection, and they told me they don't do services unless I have a service with them, and I don't... (Also they kept on going about how they are better than other competitors...)


So, what can I do now?

[RedRon]

does anyone have any speed reports from montreal?

[BeaverLiquor]

i'm guessing teksavvy doesn't give you line filters or do they? anyone know where to get some for cheap, i think i would need about 3 plus the splitter one for the modem/phone line?

[skanji]

Close to jumping on board also...but, here is my Rogers stats:
http://www.speedtest.net/result/103754006.png

looks great eh? BuT FREAKIN USELESS WITHOUT BEING ABLE TO DOWNLOAD TORRENTS!!!!

Making the change soon - a couple of questions that I couldn't find answered in this post:
1) wireless routers all work the same regardless of whether you are using cable or dsl, right? I have a Linksys WRT54GL.
2) do i need any extra hardware to get VOIP via teksavvy?
3) how do users of voip find teksavvy?

thx

[smuncky]

i'm guessing teksavvy doesn't give you line filters or do they? anyone know where to get some for cheap, i think i would need about 3 plus the splitter one for the modem/phone line?



u can get some at any bell world store. just call them up first and they should have some. dont ask for many though.

[CodecX81]

i'm guessing teksavvy doesn't give you line filters or do they? anyone know where to get some for cheap, i think i would need about 3 plus the splitter one for the modem/phone line?

Don't cheap out and get dollar store filters.. Just pick some up from Radio Shack. They're like $3-$4

Or do what that guy said:arrowu: :arrowu:

LOL I forgot about how you could do that.

[CodecX81]

1) yep. It will work fine

2)Yes you need to buy a VOIP gateway. I got the Linksys SPA2102 from Teksavvy cuz I really needed a phone. If you can find it cheaper elsewhere, try to. :)

The setup is somewhat the same.. Instead of having

PC- > Router -> Modem (In WAN port of router) -> internet
it would be

PC-> Router -> Voip gateway (In WAN port of router) -> Modem -> Internet

The gateway HAS to go first. You will also want to setup your router under the DMZ host so all your existing port forwarding goes through. Your routers firewall will still protect your PC's from outside, so no worries.

3) Overall, I like the voip a lot. I can't do massive downloading and still talk on the phone though... 1-2 torrents are fine.. 5-10 will just cause phone lag (like bad reception on a cellphone)


a couple of questions that I couldn't find answered in this post:
1) wireless routers all work the same regardless of whether you are using cable or dsl, right? I have a Linksys WRT54GL.
2) do i need any extra hardware to get VOIP via teksavvy?
3) how do users of voip find teksavvy?

thx

[wtom]

i'm guessing teksavvy doesn't give you line filters or do they? anyone know where to get some for cheap, i think i would need about 3 plus the splitter one for the modem/phone line?

http://www.redflagdeals.com/forums/showthread.php?t=419029 :)

[pmjbutler]

I'm thinking about switching too but these are my stats:

http://www.speedtest.net/result/105165458.png (http://www.speedtest.net)

[emoci]

I'm thinking about switching too but these are my stats:

http://www.speedtest.net/result/105165458.png (http://www.speedtest.net)

Well be prepared for approx. 4300/680 if the phone line at your place doesn't have any major problems. Keep in mind the numbers may be lower, but you'll also be paying only about $30/month, and torrent downloads will hit a lot higher than a few kb/s

I had Rogers too (well still have rogers till the end of the month). I'd say call and cancel rogers for end of April, order Teksavvy mid-april, see how speeds are for you. This way you have a 10-15 day buffer, if you like it, Rogers is done at the end of the month, if you don't like it just keep rogers. Personal opinion, if you are gonna keep rogers, unless you really use the upload, downgrade it to express.

[4flava]

I just jumped on the Teksavvy bandwagon today and should have service up and running on monday.

I've been a rogers high speed user since 99' and am fed up with their throttling. They'll be sorry that they made this move when they lose all their loyal customers.

Question:

Are there any users from Richmond Hill area that's using Teksavvy???.

if so, how's the speed?????

TIA.

[Riflem@n]

I just jumped on the Teksavvy bandwagon today and should have service up and running on monday.

I've been a rogers high speed user since 99' and am fed up with their throttling. They'll be sorry that they made this move when they lose all their loyal customers.

Question:

Are there any users from Richmond Hill area that's using Teksavvy???.

if so, how's the speed?????

TIA.

Have a friend that was on TSI and now on Bell, his speeds are pretty low like 1.4

[4flava]

Have a friend that was on TSI and now on Bell, his speeds are pretty low like 1.4

Oh, that's not good... :(

anybody else from Richmond Hill Using TS??

[smuncky]

Oh, that's not good... :(

anybody else from Richmond Hill Using TS??

depends on where you are in r. hill. if you're behind hillcrest and around that older area, be prepared for no more than 3mbps. if you're in a nearer development you could get 5mpbs, like in the crosby/yonge area.

you won't know for sure until u try it out. or give TSI a call and see if they can tell u how far away u are from the CO and what kind of speed you could potentially get.

[dmdsoftware2]

My stats with Bell, probably wouldn't do much better with TekSavvy.

http://www.speedtest.net/result/105494476.png (http://www.speedtest.net)

[pookie3330]

I must have a home phone number to order Teksavvy??

cause i will be move into a condo...and i am not planning to get a home phone..since i have my cell turn on 24hrs...


can anyone give me a advice???

[jerryhung]

I must have a home phone number to order Teksavvy??

cause i will be move into a condo...and i am not planning to get a home phone..since i have my cell turn on 24hrs...


can anyone give me a advice???

It's called Dry DSL, if you don't have a landline at all
probably $10/month more, it's mentioned on TekSavvy's website too

[4flava]

depends on where you are in r. hill. if you're behind hillcrest and around that older area, be prepared for no more than 3mbps. if you're in a nearer development you could get 5mpbs, like in the crosby/yonge area.

you won't know for sure until u try it out. or give TSI a call and see if they can tell u how far away u are from the CO and what kind of speed you could potentially get.

I'm off of 16th in between Yonge and Bayview.

[4flava]

Where to get dsl filters at a good price??

Need 5.

Was at The source 15 mins ago and they sell them for $19.99!!! :eek:

Or should I buy them from TS??... $6.99/ea + $10.00 shipping charge

Thanks.

[jhuynh]

Where to get dsl filters at a good price??

Need 5.

Was at The source 15 mins ago and they sell them for $19.99!!! :eek:

Or should I buy them from TS??... $6.99/ea + $10.00 shipping charge

Thanks.

Get them free from bell world...

[dmdsoftware2]

Where to get dsl filters at a good price??

Need 5.

Was at The source 15 mins ago and they sell them for $19.99!!! :eek:

Or should I buy them from TS??... $6.99/ea + $10.00 shipping charge

Thanks.

ha, now we know why the TSCC is going under. Circuit City will be getting rid of the chain, whether that means closing it or selling it is still to be seen.

[deeplove]

hi
im having problems with my new (well its refurbished) modem. can someone help?
It's the 2wire 2700hg.
for more details, click http://www.redflagdeals.com/forums/showthread.php?p=4870224#post4870224

[skanji]

where do i find a cheap router? i've been on rogers for 10 years...time to move on...

no idea about dsl...

[4flava]

where do i find a cheap router? i've been on rogers for 10 years...time to move on...

no idea about dsl...

I've been on Rogers for almost 10 yrs also and I just made my move yesterday. Not cancelling Rogers yet but trying out TS for a month.

I like many ppl here went to Canada Computers to pickup a cheap 2Wire router that comes out to be $25.68 after taxes. It is advertised on their Homepage right now so check it out.

I just went to Bell to pick up some DSL filters for the phone lines and it was easy thanks to fellow RFD'ers. They gave me 6 filters and 1 splitter for free.lol. The Source sells them for $19.99/ea and Teksavvy sells them for $6.99/ea + $10.00 shipping.

I'm all ready now and awaiting monday to come so I can dl Bt again.(I can't tell you howmuch I miss it.lol)

If all goes well with Teksavvy, it'll be Bye Bye Rogers!

I can't wait to call up Rogers and say "I would like to cancel my internet...Yeah, this is not a threat, it's FOR REAL!"

Good Luck.

[jiro]

I live on leslie between major mack and 16th apparently i can't get bell dsl is there any way to get dsl like if i get a new phone line or subscribe to get a bell business dsl line will that let me get dsl later on from teksavy? anyone else living near where i live the internet sux real bad here from rogers, i can't get bell or aurora cable omg!

[skanji]

I've been on Rogers for almost 10 yrs also and I just made my move yesterday. Not cancelling Rogers yet but trying out TS for a month.

I like many ppl here went to Canada Computers to pickup a cheap 2Wire router that comes out to be $25.68 after taxes. It is advertised on their Homepage right now so check it out.

I just went to Bell to pick up some DSL filters for the phone lines and it was easy thanks to fellow RFD'ers. They gave me 6 filters and 1 splitter for free.lol. The Source sells them for $19.99/ea and Teksavvy sells them for $6.99/ea + $10.00 shipping.

I'm all ready now and awaiting monday to come so I can dl Bt again.(I can't tell you howmuch I miss it.lol)

If all goes well with Teksavvy, it'll be Bye Bye Rogers!

I can't wait to call up Rogers and say "I would like to cancel my internet...Yeah, this is not a threat, it's FOR REAL!"

Good Luck.

Where is the cheapest modem in Ottawa? Let us know how it goes...

[raptorsfever]

I cancelled Rogers on March 28 and I called Teksavvy after I spoke to the Retention Department.

The reason why I cancelled was I originally was getting $30.26 after tax for Rogers Express service, but I noticed that the price went up to $38.12 for this month. I spoke to the Retention Department about dropping the price back to $30.26, but he won't do it. SO I told him I don't want the service anymore. He didn't even budge. Oh well.. I'm getting dry loop dsl on Thursday.

Anyone know how it works if I have Rogers Digital Phone? When Rogers came in to install the digital phone, I asked them to leave one of the phone jacks alone in case I want to get a dry loop. I bought the 2wire router from Logic Computers and I already connected it. Teksavvy rep told me that the service should be running on Thursday. Anyone know if Bell technician needs to come inside our condo?

[4flava]

I cancelled Rogers on March 28 and I called Teksavvy after I spoke to the Retention Department.

The reason why I cancelled was I originally was getting $30.26 after tax for Rogers Express service, but I noticed that the price went up to $38.12 for this month. I spoke to the Retention Department about dropping the price back to $30.26, but he won't do it. SO I told him I don't want the service anymore. He didn't even budge. Oh well.. I'm getting dry loop dsl on Thursday.

Anyone know how it works if I have Rogers Digital Phone? When Rogers came in to install the digital phone, I asked them to leave one of the phone jacks alone in case I want to get a dry loop. I bought the 2wire router from Logic Computers and I already connected it. Teksavvy rep told me that the service should be running on Thursday. Anyone know if Bell technician needs to come inside our condo?


If I'm not mistaken, A Bell tech does have to come to your condo for dry loop.. I might be wrong.

[4flava]

Hiya guys..

got 2 question for you dsl users.

1. Is there like a special high quality phone cord to connect from the wall outlet to the modem or is a regular phone cord from Canadian Tire is good enough??

2. Does the length of the phone cord affect signal quality..meaning if I bought a 50 ft cord to connect from the wall to the modem, would the extended length reduce signal quality?

I hope these are not stup*d questions.. I've never used dsl.lol

I can't wait..monday!

[Dave98]

Hiya guys..

got 2 question for you dsl users.

1. Is there like a special high quality phone cord to connect from the wall outlet to the modem or is a regular phone cord from Canadian Tire is good enough??

2. Does the length of the phone cord affect signal quality..meaning if I bought a 50 ft cord to connect from the wall to the modem, would the extended length reduce signal quality?

I hope these are not stup*d questions.. I've never used dsl.lol

I can't wait..monday!

a regular phone cord will work fine

length of the cord can affect signal quality. You'll want the cord going from the phone jack to the modem to be no longer than 10-15 ft. A cord 50 ft in length may even keep the modem from syncing

[4flava]

a regular phone cord will work fine

length of the cord can affect signal quality. You'll want the cord going from the phone jack to the modem to be no longer than 10-15 ft. A cord 50 ft in length may even keep the modem from syncing

Thanks.

lol, gonna return my 50 ft cord now..haha

[Chrispy]

Thanks.

lol, gonna return my 50 ft cord now..haha

Yeah if you want a long cord, it's better to get a long ethernet cable rather than a long rj-11 (phone) cable...

[4flava]

Yeah if you want a long cord, it's better to get a long ethernet cable rather than a long rj-11 (phone) cable...

thing is.. the area that I want my modem to be at is not close to a phone outlet.

anyways, i'll work it out.

Thanks guys! :razz:

[Macross_Freek]

I would actually like to switch to teksavvy in the near future. I tried Bell a while ago and the stats weren't very good because I had problems with my phone lines that were recently fixed but the distance of the jack to my room is quite long. I'd also rather not extend a super long ethernet cable. Exactly how long of a cord is not good? Also would be wise to give it a try for a month and then cancel?

[a_y3n]

If I'm not mistaken, A Bell tech does have to come to your condo for dry loop.. I might be wrong.

Does bell charge for dry loop?

[a_y3n]

I called Rogers to cancel my service. I have cosolidated service with them and I wanted to know how much it would cost to cancel... because another company was offering me a better deal. they told me if i wanted to get 20% off instead of the 5% off I had. so now I have my internet for $38.36 +tax .
if I got the teksavvy it would have been 29.95+7.25=37.20 + tax.... plus buying a modem and etc....

guess i'm staying with rogers - less the headache

[4flava]

I called Rogers to cancel my service. I have cosolidated service with them and I wanted to know how much it would cost to cancel... because another company was offering me a better deal. they told me if i wanted to get 20% off instead of the 5% off I had. so now I have my internet for $38.36 +tax .
if I got the teksavvy it would have been 29.95+7.25=37.20 + tax.... plus buying a modem and etc....

guess i'm staying with rogers - less the headache


Well, there's no need to switch from rogers if you don't download alot.

I guarantee that most ppl who are switching from Rogers is because they are big bittorrent downloaders.

[001Stunna]

Well, there's no need to switch from rogers if you don't download alot.

I guarantee that most ppl who are switching from Rogers is because they are big bittorrent downloaders.

Rogers is good if you dont download torrents and you dont want to call Customer Service ever. Their upload speed isnt great unless you have Extreme and then u have 6.0Mbps/800Kbps ($52.95 + $3 Modem Rental + Taxes)

Tek Savvy is good if you download torrents, its cheaper then rogers, and sometimes you might have to call customer service if bell decides to downgrade your profile for no reason and unlike some other companies their CS is great people though who try and do their best to help and you get a speed of around 4300Kbps/650Kbps with a price of $29.95 + taxes and you have to spend a one time fee to buy a modem either from TekSavvy or your choice of a store.

In the end its always up to the persons preference. FOR ME IS TEK SAVVY 24/7;)

http://www.speedtest.net/result/107382683.png (http://www.speedtest.net)

http://www.dslreports.com/im/27240788/23964.png (http://speedtest.dslreports.com)

[4flava]

Rogers is good if you dont download torrents and you dont want to call Customer Service ever. Their upload speed isnt great unless you have Extreme and then u have 6.0Mbps/800Kbps ($52.95 + $3 Modem Rental + Taxes)

Tek Savvy is good if you download torrents, its cheaper then rogers, and sometimes you might have to call customer service if bell decides to downgrade your profile for no reason and unlike some other companies their CS is great people though who try and do their best to help and you get a speed of around 4300Kbps/650Kbps with a price of $29.95 + taxes and you have to spend a one time fee to buy a modem either from TekSavvy or your choice of a store.

In the end its always up to the persons preference. FOR ME IS TEK SAVVY 24/7;)

Well said!

I concur!

[001Stunna]

By the way guys check out the new speed test =P :D :D :D :D
http://speedtest.cogeco.net
Works so much better hehe;)

[raptorsfever]

Does bell charge for dry loop?

I believe Bell does not charge for dry loop. It's really hard to contact their dry loop department though! So I didn't even bother.

[4flava]

By the way guys check out the new speed test =P :D :D :D :D
http://speedtest.cogeco.net
Works so much better hehe;)

lol, it was too good to be true.

good one :D

[xla4life]

Does bell charge for dry loop?


The only way I can get teksavvy is if I go with their dry loop service. I believe that means running a new copper line to my house.

Not sure how much extra that costs, but it sounded like way too much trouble at the time.

Who knows though, if Rogers continues to suck I may have to try it.

[gamer123]

I too want to try TekSavvy, of course for bt. However due to my location, it seems that speed will be lower than what I am getting with Rogers. Hopefully that won't interfere with my gaming.

[001Stunna]

im pretty sure gaming never uses the full 3Mb or 5Mb connection so dont worry about it interfering.


I too want to try TekSavvy, of course for bt. However due to my location, it seems that speed will be lower than what I am getting with Rogers. Hopefully that won't interfere with my gaming.

[smuncky]

I too want to try TekSavvy, of course for bt. However due to my location, it seems that speed will be lower than what I am getting with Rogers. Hopefully that won't interfere with my gaming.

the only thing you have to be worried about is ur ping. being on interleave makes ur ping high, so u have to make sure ur set to fastpath.

[skanji]

Where is the cheapest modem in Ottawa?

bump...anyone in Ottawa?

[Derringdo]

the only thing you have to be worried about is ur ping. being on interleave makes ur ping high, so u have to make sure ur set to fastpath.

What is interleave and fastpath? I thought the options for Teksavvy were either Cogeco (unlimited, higher pings) and Peer1 (100gb monthly limit, lower pings). I chose the Peer1 service btw :)

[001Stunna]

Interlative-Stable when your connections is not good and you have a bad line.
Fastpath-Gives you better speeds

BEST ONE IS FASTPATH


What is interleave and fastpath? I thought the options for Teksavvy were either Cogeco (unlimited, higher pings) and Peer1 (100gb monthly limit, lower pings). I chose the Peer1 service btw :)

[chinmoku_tak]

I switched to teksavvy, and according to my modem, I'm only getting 2.4 mbps... should I consider going back to rogers??

[001Stunna]

Call TekSavvy customer service first and let them know that you're only getting the 3MB speeds. It may be BELL didntt put you on the 5MB service but 3MB instead. Or the other reason why you may be on the 3MB is because you phone line cant support 5MB. Either way call TekSavvy Customer Service and let them know so they can make appropriate changes.


I switched to teksavvy, and according to my modem, I'm only getting 2.4 mbps... should I consider going back to rogers??

[chinmoku_tak]

Call TekSavvy customer service first and let them know that you're only getting the 3MB speeds. It may be BELL didntt put you on the 5MB service but 3MB instead. Or the other reason why you may be on the 3MB is because you phone line cant support 5MB. Either way call TekSavvy Customer Service and let them know so they can make appropriate changes.

I did, and they told me I was too far away, and could not get full speed...

[001Stunna]

then thats probably all you can get since your too far...in the end its up to you to decide but just remember with rogers you may have 5MB line but you cant download any torrents at all or you can but you'll download at 5Kb/sec, and with teksavvy you can download them at around 240 Kb/sec with your 2.4 mbps speed that you're getting

[skanji]

Hey teksavvyers...any issues with this modem from canadacomputers? is it going to work with my linksys wireless router? any issues with speed, or should I get excellent speeds with it?

http://www.canadacomputers.com/index.php?do=ShowProduct&cmd=pd&pid=012772&cid=NT.541
http://www.canadacomputers.com/ProductImages/012772/161.jpg

[4flava]

I just hooked up my connection with Teksavvy today.

I wanted to throw up when I checked my speed...

2136 download and 612 upload and latency/ping at 13 ms.

it's freakin slow but at least I can use bt right now (I missed you so much).

I contacted TS and hopefully they can help to make it faster.

[4flava]

Hey teksavvyers...any issues with this modem from canadacomputers? is it going to work with my linksys wireless router? any issues with speed, or should I get excellent speeds with it?

http://www.canadacomputers.com/index.php?do=ShowProduct&cmd=pd&pid=012772&cid=NT.541
http://www.canadacomputers.com/ProductImages/012772/161.jpg

That's what I'm using.

I had to exchange mines today cuz the first one didn't work.

Geez, I bought mine on March 30th and went in today to exchange... dude gave me a hard time cuz "I took so long to exchange it"??..lol.. ony 4 DAYS!.. I tried to explain to him that I didn't get my dsl connection hooked up until today but it didn't get through his thick skull. CC sucks but are cheap..oh well.

I noticed that some are branded At&t and some are not...get the ones with at&t branded cuz they seem like a newer batch and are in better shape.

[Firefoxer]

What payment options do they offer and do they need to check your credit if you have your own modem?
I saw "TSC" billpay available on my online banking account but don't know if its them.

[jerryhung]

What payment options do they offer and do they need to check your credit if you have your own modem?
I saw "TSC" billpay available on my online banking account but don't know if its them.

They take CC for sure.
And they pre-charge for your 1st month

[4flava]

What payment options do they offer and do they need to check your credit if you have your own modem?
I saw "TSC" billpay available on my online banking account but don't know if its them.

I think it's cheque, internet bill payment, and credit card.

You get to choose.

[4flava]

Don't know what happened but this is my speed now. :mad:

http://www.speedtest.net/result/108503422.png (http://www.speedtest.net)

[001Stunna]

somethings off in that
try a speedtest at http://speedtest.cogeco.net/
and if still same give teksavvy a call.


Don't know what happened but this is my speed now. :mad:

http://www.speedtest.net/result/108503422.png (http://www.speedtest.net)

[4flava]

somethings off in that
try a speedtest at http://speedtest.cogeco.net/
and if still same give teksavvy a call.

Even worse!

http://www.dslreports.com/im/27402823/32404.png

[Oversized Rooster]

Interesting...no probs here:

http://www.dslreports.com/im/27404638/13199.png

Maybe the line is out-of-sync?

[4flava]

Interesting...no probs here:

http://www.dslreports.com/im/27404638/13199.png

Maybe the line is out-of-sync?

How to re-sync it??.. I already unpluged the modem before and still same old.

[001Stunna]

http://www.speedtest.net/result/108592890.png (http://www.speedtest.net)
http://www.dslreports.com/im/27413155/43161.png (http://speedtest.dslreports.com)

Mine has no problems either so try calling teksavvy CS and they'll prob be able to fix it.


Even worse!
http://www.dslreports.com/im/27402823/32404.png

[skanji]

That's what I'm using.

I had to exchange mines today cuz the first one didn't work.

Geez, I bought mine on March 30th and went in today to exchange... dude gave me a hard time cuz "I took so long to exchange it"??..lol.. ony 4 DAYS!.. I tried to explain to him that I didn't get my dsl connection hooked up until today but it didn't get through his thick skull. CC sucks but are cheap..oh well.

I noticed that some are branded At&t and some are not...get the ones with at&t branded cuz they seem like a newer batch and are in better shape.

Sounds good - i am ordering mine through the mail as I can't find a better deal for a DSL modem in Ottawa, so I'll put that description in the order! THANKS!

[skanji]

ok - soooo close to getting it, but my last problem is i can;t find the demarcation point. I have a new house and my entire internet set up is in the basement (cable internet, cable tv). I just have no clue where to put the line 'in' to my DSL modem...

There is no phone outlet like there was in my old house...

[Dave98]

ok - soooo close to getting it, but my last problem is i can;t find the demarcation point. I have a new house and my entire internet set up is in the basement (cable internet, cable tv). I just have no clue where to put the line 'in' to my DSL modem...

There is no phone outlet like there was in my old house...

No phone outlet? You just plug it in to any phone jack that's nearest to the location you wish to have the modem at. You don't need to plug it into the demarc.

[4flava]

ok - soooo close to getting it, but my last problem is i can;t find the demarcation point. I have a new house and my entire internet set up is in the basement (cable internet, cable tv). I just have no clue where to put the line 'in' to my DSL modem...

There is no phone outlet like there was in my old house...

really?.. I've never seen a house with no phone outlet.

[skanji]

but shouldn't it be attached to the demarcation point? If you put it to another phone line within the house, isn't speed compromised?

[raptorsfever]

A Bell technician has to come inside the condo. I don't like how they don't have an actual time, too. He said anywhere between 8am to 5pm! :( That sucks!

[kingfencer]

anyone from teksavvy expereince disconects these past few days?

[Dave98]

but shouldn't it be attached to the demarcation point? If you put it to another phone line within the house, isn't speed compromised?

the point of plugging the DSL modem into the demarc is that you're getting the shortest distance possible from your house to the CO without the additional distance of your interior lines. So technically, yes, there can be a speed difference but if the line is good and you're close to the CO as it is, then there shouldn't really be much of a difference, if at all.

[skanji]

the point of plugging the DSL modem into the demarc is that you're getting the shortest distance possible from your house to the CO without the additional distance of your interior lines. So technically, yes, there can be a speed difference but if the line is good and you're close to the CO as it is, then there shouldn't really be much of a difference, if at all.

thanks dave98!

[raptorsfever]

Bell technician just installed the connection today. This is what I'm getting:

http://www.speedtest.net/result/109365385.png (http://www.speedtest.net)

I'm only getting like 50kbps in torrent though. :( I'm using 2wire as a modem. I already forwarded the port, etc. But I'm still getting that speed.

Someone please help. :(

UPDATE:

It's fixed now. :) I'm getting 180kbps! :D I just closed and opened UTorrent. lol

[001Stunna]

Try these uTorrent settings and you'll get more then 180KB, mine goes up to 400KB but i've limitted it to 375 so it wont interfere with browsing or other.
http://i4.photobucket.com/albums/y131/num1stunna/TEKSAVVY.jpg (http://img206.imageshack.us/my.php?image=teksavvyla7.jpg)




Bell technician just installed the connection today. This is what I'm getting:

http://www.speedtest.net/result/109365385.png (http://www.speedtest.net)

I'm only getting like 50kbps in torrent though. :( I'm using 2wire as a modem. I already forwarded the port, etc. But I'm still getting that speed.

Someone please help. :(

UPDATE:

It's fixed now. :) I'm getting 180kbps! :D I just closed and opened UTorrent. lol

[board123]

I just called Teksavvy and they said my line is capped at 2.5 right now. They'll talk to Bell about it.

[nsr250]

This is the results of my test, I'm on the unlimited plan but is it normal for my latency to be so high?

http://www.speedtest.net/result/109762409.png (http://www.speedtest.net)

[jumran]

This is the results of my test, I'm on the unlimited plan but is it normal for my latency to be so high?

http://www.speedtest.net/result/109762409.png (http://www.speedtest.net)

Your latency looks really high which is not good for online gaming. My average on Teksavvy is 30. Try the test again to make sure your latency is really that high.

[jumran]

I just called Teksavvy and they said my line is capped at 2.5 right now. They'll talk to Bell about it.

Bell did the same thing to me. After I called Teksavvy, Bell raised my profile and now my speeds are average of 4300kbps down and 530kbps up. If Bell doesn’t raise it or say they tried to call you about this but couldn't reach you, call back Teksavvy which is what I had to do to get it fixed.

[001Stunna]

The unlimited plan is meant if you're more into downloading then playing online games. Thats why your latency is so high. Even though that looks way to high.
Try the test again and make sure you're not running anything in the background to use up bandwith.


This is the results of my test, I'm on the unlimited plan but is it normal for my latency to be so high?

http://www.speedtest.net/result/109762409.png (http://www.speedtest.net)

[raptorsfever]

This is the results of my test, I'm on the unlimited plan but is it normal for my latency to be so high?

http://www.speedtest.net/result/109762409.png (http://www.speedtest.net)

The CSR told me that I have two options:

Premium DSL: online gaming

Unlimited DSL: downloading movies, music, etc.

So I chose the unlimited DSL because I don't play online games.

[board123]

Bell did the same thing to me. After I called Teksavvy, Bell raised my profile and now my speeds are average of 4300kbps down and 530kbps up. If Bell doesn’t raise it or say they tried to call you about this but couldn't reach you, call back Teksavvy which is what I had to do to get it fixed.
Tech support was very good. They said they'll get back to me within 48 hours.

[4flava]

Go to www.dslreports.com and go to the TekSavvy forum, there you will find Rocky, Rick, John, and other TekSavvy techs who post there everyday and throughout day and night. Go there if you need help, it's almost instant. :)

[Manik]

called bell. i snapped at them for giving me speeds of 2500kbs and they raised it now this is wat i get. i threatened em by saying how teksavvy uses bell lines after they tried to tell me how my phone line doesnt support it. Then i said teksavvy users get 4200kbs on avg and they said " We will speak to the some department and u should see speed increase within 5 daiz almost doubled by night:)
http://www.speedtest.net/result/111573647.png (http://www.speedtest.net)

[Digital_Domain]

Does anyone have Teksavvy in Scarborough? Like Sheppard and Morningside area. I'd love to hear about your speeds, when I call I'm going to ask, but hearing it from a customer would be great. (If I remember correctly, isn't there a CO at Sheppard and Midland? If so I'd assume I'd be able to reach tops speeds.)

[chlorine]

Does anyone have Teksavvy in Scarborough? Like Sheppard and Morningside area. I'd love to hear about your speeds, when I call I'm going to ask, but hearing it from a customer would be great. (If I remember correctly, isn't there a CO at Sheppard and Midland? If so I'd assume I'd be able to reach tops speeds.)



I want to know this too... well I'm at Steeles/Warden... anybody use this at condos in the area?


Also, I am currently on Bell... and I'm sick of paying so much (and don't want to bother calling them to get a price match)... so I'm going to buy one of those modems from Logic/CC and switch to TekSavvy... however, not sure if this has been asked before => I want to know if there's anyway to have both TekSavvy and Bell concurrently on the same phone line?


I ask because obviously I want to test out TekSavvy before I disconnect Bell. I don't want any downtime. I know I can get Rogers for like a month or something or steal my neighbours internet... but those would be last resorts.

[Riflem@n]

The speeds you get with Bell will be more or less the same with Teksavvy.

[Dave98]

yeah the speed between the two services should be mostly identical
however teksavvy is cheaper so it wouldn't be a bad idea to switch anyway.

if you want to test their service out first, you could always order a single DSL login from teksavvy. You're essentially just getting a username/password for their service instead of using Bells. This is $10/month

[Blackjack]

Does anyone have Teksavvy in Scarborough? Like Sheppard and Morningside area. I'd love to hear about your speeds, when I call I'm going to ask, but hearing it from a customer would be great. (If I remember correctly, isn't there a CO at Sheppard and Midland? If so I'd assume I'd be able to reach tops speeds.)

I'm at Vic. Park and St.Clair(Scarborough). I get 4200 kb/s with Teksavvy.

[gilboman]

then thats probably all you can get since your too far...in the end its up to you to decide but just remember with rogers you may have 5MB line but you cant download any torrents at all or you can but you'll download at 5Kb/sec, and with teksavvy you can download them at around 240 Kb/sec with your 2.4 mbps speed that you're getting

i'm still getting around 500kb with rogers on torrents. so dont go around saying you can't download torrents with rogers. depends on where you live, just like speeds with teksavvy

[Oversized Rooster]

i'm still getting around 500kb with rogers on torrents. so dont go around saying you can't download torrents with rogers. depends on where you live, just like speeds with teksavvy

Torrent downloads with Rogers are one thing...but uploads are dial-up style.

Besides, it's just a matter of time before they have these packet-shaping switches in every part of the city...

Why can't these idiot companies bring something like Verizon's FIOS to Canada.

30Mbps down and 5Mbps. $180 US per month, that's well worth it. If that became available here, I'd hit it!

[Dave98]

Torrent downloads with Rogers are one thing...but uploads are dial-up style.

Besides, it's just a matter of time before they have these packet-shaping switches in every part of the city...

Why can't these idiot companies bring something like Verizon's FIOS to Canada.

30Mbps down and 5Mbps. $180 US per month, that's well worth it. If that became available here, I'd hit it!

infrastructure.. it's just too expensive to start laying down fibre and they probably don't think they're is a big enough market for it

[raj672]

I called bell to cancel my dsl contract as it's up for renewal. The csr told me that based on a new crtc ruling, another dsl company can't offer me a lower price dsl offer just to get me as a client. If they do, they will get fined upto 5Million dollars.
That's the first I have ever heard of this but didn't want to argue with the rep.
Anyways the best they could offer was 29+ tax for 12month with their new 30gb cap.

[TypeVR6]

Man, F that..Bell reps are a bunch of idiots, cancel the service - theyre just tryin to keep you with scare tactics..besides, they're threatening the company, not you.

[smuncky]

I called bell to cancel my dsl contract as it's up for renewal. The csr told me that based on a new crtc ruling, another dsl company can't offer me a lower price dsl offer just to get me as a client. If they do, they will get fined upto 5Million dollars.
That's the first I have ever heard of this but didn't want to argue with the rep.
Anyways the best they could offer was 29+ tax for 12month with their new 30gb cap.

either call again to talk to anohter rep and say that ur switching to teksavvy. if they don't price match, cancel their service.

i called into bell and got $30/month taxes in for 1 year/no contract, no caps.

[jerryhung]

This is not what I want to see >:(

Here's my 1st cut at speed testing TekSavvy, and it looks really ODD/SLOW
http://www.speedtest.net/result/112068476.png

My Rogers Express (it usually is around 4500kb download)
http://www.speedtest.net/result/112071522.png

My DSL line quality test report
http://www.dslreports.com/linequality/nil/2212847

I know I'm on Unlimited plan, which is lower tier than 100GB Premium plan, but is the difference THAT big? 10X slower?

ADDED: wow, don't know TekSavvy support teams runs 24/7, got reply from Michael in 10 mins


Hi Jerry, It's possible they've set you on a lower profile, either by mistake or due to distance issues. Unfortunately, it generally takes 2-4 days for us to see the line stats to tell what profile you're on. I would check back with us tomorrow or Friday to see if we can see what they have you set as and we can go from there. Regards,Michael

[skanji]

Signing up with Teksavvy in the next week. Looking for the name and address of a SENS fan to give the referral too. PM me. I'll know you are a Sens fan from your previous posts in the Sens thread on RFD.

Thanks.

[mark_in_2k]

This is not what I want to see >:(

Here's my 1st cut at speed testing TekSavvy, and it looks really ODD/SLOW
http://www.speedtest.net/result/112068476.png

My Rogers Express (it usually is around 4500kb download)
http://www.speedtest.net/result/112071522.png

My DSL line quality test report
http://www.dslreports.com/linequality/nil/2212847

I know I'm on Unlimited plan, which is lower tier than 100GB Premium plan, but is the difference THAT big? 10X slower?

ADDED: wow, don't know TekSavvy support teams runs 24/7, got reply from Michael in 10 minsI'm surprised at your low latency result as you say you're on the unlimited Teksavvy plan. Usually, the latency is a lot higher than that, more into the hundreds.

[Riflem@n]

Don't use Speedtest.net as your measurement for latency.

[jerryhung]

Anyone help me understand this jargon? :confused:


Hi Jerry, Your line is sitting on a 5meg profile...in sync at 512/640. Your RCOs are at 94/98. I'm not sure why they have you at that profile when you are just under 6km away. We'll need to have bell adjust the profile and by the looks of it I can assume the testers will set it at 512/512. Distance is the main factor here.

> You said my line is mapped now, I ran the test again (after power cycled> the DSL modem)> It's not any better. I am happy with 30 ms latency and 500kb upload, but> 400kb download, eh....> http://www.speedtest.net/result/112986715.png

[Dave98]

Anyone help me understand this jargon? :confused:

Looks like you're just way too far from the CO to get a decent connection. 6km is just cutting it way too close. The speed you're getting now is probably as good as it gets.

[jerryhung]

Looks like you're just way too far from the CO to get a decent connection. 6km is just cutting it way too close. The speed you're getting now is probably as good as it gets.

6 km is actually far? mnn, am I screwed, NOOOO...
that's weird, it's not like I live very far out of town

Guess I have to try BT on it, as long as it completes, I guess I can be patient. I don't suppose changing to Premium DSL helps either?

[Dave98]

6 km is actually far? mnn, am I screwed, NOOOO...
that's weird, it's not like I live very far out of town

Guess I have to try BT on it, as long as it completes, I guess I can be patient. I don't suppose changing to Premium DSL helps either?

That's just the way DSL works. Distance plays a huge part in how well a connection performs. 6 km may not sound far but it's about how long the line is from your house to the central office, not traveling distance.

I don't know if you really want to stick with this just for BT. That's a pretty slow connection. No, DSL premium won't make a difference

[hankscorpio]

If I only have one phone jack and use a splitter, will the DSL still run ok?

Also, I'm currently on Rogers internet, and although I don't get cable tv from them, I do get a couple channels that I can't get through my antenna (CityTV, Achannel), and also my apartment's video surveillance. Will I no longer get these if I cancel my internet? Or since I don't get cable tv, would they most likely not bother to come and completely turn it off?

[emoci]

If I only have one phone jack and use a splitter, will the DSL still run ok?

Also, I'm currently on Rogers internet, and although I don't get cable tv from them, I do get a couple channels that I can't get through my antenna (CityTV, Achannel), and also my apartment's video surveillance. Will I no longer get these if I cancel my internet? Or since I don't get cable tv, would they most likely not bother to come and completely turn it off?

Is the modem yours or theirs? Call to cancel, and return the modem at a store, normally they shouldn't bother coming in... They just remove the MAC of the modem from their list.

As for TS, if you use a splitter it, internet should be ok. Maybe someone else can comment on the phoneline only with a splitter though, you may get some "crackling" on the phone...

[hankscorpio]

Modem is theirs.

Yeah, I was wondering about crackling, but a line filter would help that, no?

[smuncky]

Modem is theirs.

Yeah, I was wondering about crackling, but a line filter would help that, no?

i use a 2 way splitter with one line going to the modem and one line to the phone. my speeds are fine.

[Dave98]

splitters are fine.. as long as you a filter on the line that connects to the phone and NOT on the one that connects to the DSL modem

[puff_daddy_58_99]

just a heads up. I've had teksavvy for about 3 months how, and just had my first problem. Bought a linksys wrt54g router, and couldn't get it to work with the internet. 20 minutes later from the MOST HELPFUL tech support person I have ever talked to, and it was working like a charm. She was really helpful, and was even cracking a couple jokes. The customer service is wonderful, no way am I going back to Bell where they read from a list and have no idea how to actually fix problems.

Thumbs waaaaaaay up to teksavvy

[bobcat99]

Purchased the 2Wire 2700HG DSL Modem from Logic Computers today. Hopefully it will work with Teksavvy.

[Dave98]

just a heads up. I've had teksavvy for about 3 months how, and just had my first problem. Bought a linksys wrt54g router, and couldn't get it to work with the internet. 20 minutes later from the MOST HELPFUL tech support person I have ever talked to, and it was working like a charm. She was really helpful, and was even cracking a couple jokes. The customer service is wonderful, no way am I going back to Bell where they read from a list and have no idea how to actually fix problems.

Thumbs waaaaaaay up to teksavvy

Nice! The Bell tech support rep would probably have told you to get help elsewhere since they don't support routers that aren't provided by them. Have always heard good things about Teksavvy's customer service

[smuncky]

Nice! The Bell tech support rep would probably have told you to get help elsewhere since they don't support routers that aren't provided by them. Have always heard good things about Teksavvy's customer service

or to reinstall windows or reformat ur computer lol!

[xt21]

Hey guys, I'm on teksavvy right now! It was supposed to be activated on the 19th, but it worked one day before. I'm using the 2wire refurb modem from CC and I'm getting 3mbps / 800kbps. Which is okay, since its much better than Roger's and its sweet ass torrent speeds.

[emoci]

Hey guys, I'm on teksavvy right now! It was supposed to be activated on the 19th, but it worked one day before. I'm using the 2wire refurb modem from CC and I'm getting 3mbps / 800kbps. Which is okay, since its much better than Roger's and its sweet ass torrent speeds.

Since your actual date isn't there yet, you're on a provisory bell line actually(you'll see it on your bell bill even, a 2-3 day 4MB dsl line for $0). Turn your modem off/on tomorrow morning, and see what you hit then, you should go up to 4300 or so. Saying this because I had same speeds 3000/800 on the 12th and 13th, whereas my activation date was the 14th.

[gamer123]

Just want to make sure something. So if my house has 4 phones in total, do I need 4 filters for all of them, or is the filter for the DSL modem? And where can I get filters cheap?

[jumran]

Just want to make sure something. So if my house has 4 phones in total, do I need 4 filters for all of them, or is the filter for the DSL modem? And where can I get filters cheap?


You need to put a filter on each phone in your house. Do not connect the filter to the line that connects to the DSL modem or it will not work.

[masterballer]

or to reinstall windows or reformat ur computer lol!

lol thats my fav...its basically like saying "Fcuk off, i cant help you!"

[xt21]

I can confirm im at 5mbps right now, on the activation date :D:D

[dmdsoftware2]

Numbers speak volumes!

[For reference, I am 4.7KM in wiring distance from my CO.]

My speed with Bell (the best they can do, they claim):
http://www.speedtest.net/result/105494476.png (http://www.speedtest.net)

My speed now with TekSavvy:
http://www.speedtest.net/result/115290586.png (http://www.speedtest.net)

That's more than 2x faster download with TekSavvy vs Bell!

[930929930]

seems like everyone having fun with their new services...
i wanna get it too...
but....im using cable...not dsl...
and the last time i checked bell website to see if im in their covered area i m not....they don't offer sympatico at my house(i checked with my phone#)...
can i still get teksavvy???

[MrDisco]

and the last time i checked bell website to see if im in their covered area i m not....they don't offer sympatico at my house(i checked with my phone#)...
can i still get teksavvy???

why not just call and ask?

[Dave98]

Numbers speak volumes!

[For reference, I am 4.7KM in wiring distance from my CO.]

My speed with Bell (the best they can do, they claim):
[IM]http://www.speedtest.net/result/105494476.png[/IMG] (http://www.speedtest.net)

My speed now with TekSavvy:
[IM]http://www.speedtest.net/result/115290586.png[/IMG] (http://www.speedtest.net)

That's more than 2x faster download with TekSavvy vs Bell!

That's interesting because there shouldn't be that big of a difference, if at all.

Chances are, Bell just didn't want to put you on a higher profile for whatever reason

[dmdsoftware2]

That's interesting because there shouldn't be that big of a difference, if at all.

Chances are, Bell just didn't want to put you on a higher profile for whatever reason

I often had problems with Bell at night. Sometimes at night, the connection would die. If you did a trace, you can see the packets make it all the way to Bell's trunk to the internet, and then time out or result in a latency of > 300ms. Instead of fixing the backend problem, they always just lower your profile, despite providing them with a trace showing them that it isn't a line problem but a backend routing issue.

[Tha_Doggg]

N00b question. I'm looking at getting Teksavvy and I was wondering if the unlimited service is enough to play xbox 360 wirelessly or if I need the premium one (I'm concerned about lag).

[gamer123]

^ I want to know too. The site says that Unlimited has 5-15ms latency more than Premium. Who those who signed up Unlimited, is there a big difference, especially when gaming?

[Poy]

I'm looking to switch from rogers to this dsl provider. I'd like to know which modems work best with the service? Aside from the ones noted on the website. Any help, much appreciated.

-poy

[kcorscadden]

I'm looking to switch from rogers to this dsl provider. I'd like to know which modems work best with the service? Aside from the ones noted on the website. Any help, much appreciated.

-poy

I was fully activated yesterday and I am using the 2wire modem that you can get at Canada Computers for $23. $23 is better than $125, but the SpeedTouch series is a much better modem overall.

[mok86]

how do you find out how far you are from the CO...i called teksavvy but the CSR told me he had no idea.....haha


EDIT: wow got transferred to tech support (really helpful btw) and turns out i'm practically on the CO...haha hes like i could get a business line if i wanted.....*drools(

[hankscorpio]

How long did it take you all to get activated? I ordered, and subsequently began getting billed, today but won't be activated until May 1.

There was also this when I ordered - "DSL Activation: $50.00 (Waived Until Further Notice) (One time fee)". I won't get charged that later will I, since I own my own my modem? Or is that just for the people who rent to own the modem?

Also, my phone jack is about 10 feet from my computer, so would I benefit more from a short phone cable and a long cat5 or a long phone cable and short cat5?

[emoci]

How long did it take you all to get activated? I ordered, and subsequently began getting billed, today but won't be activated until May 1.

There was also this when I ordered - "DSL Activation: $50.00 (Waived Until Further Notice) (One time fee)". I won't get charged that later will I, since I own my own my modem? Or is that just for the people who rent to own the modem?

Also, my phone jack is about 10 feet from my computer, so would I benefit more from a short phone cable and a long cat5 or a long phone cable and short cat5?

-Takes 5 business days for activation
-You do get billed right away
-Don't worry about the $50 fee, it does not apply to anyone for now.

All in all everything you mentioned is the normal way registration goes.

[emoci]

http://angelusinc.port5.com/acanac.JPG


Who thinks AcanacInc is planning on jumping ship to TekSavvy

:lol: :lol: :lol:

[Dave98]

How long did it take you all to get activated? I ordered, and subsequently began getting billed, today but won't be activated until May 1.

There was also this when I ordered - "DSL Activation: $50.00 (Waived Until Further Notice) (One time fee)". I won't get charged that later will I, since I own my own my modem? Or is that just for the people who rent to own the modem?

Also, my phone jack is about 10 feet from my computer, so would I benefit more from a short phone cable and a long cat5 or a long phone cable and short cat5?


It's better if the phone cord is as short as possible

[hankscorpio]

-Takes 5 business days for activation
-You do get billed right away
-Don't worry about the $50 fee, it does not apply to anyone for now.

All in all everything you mentioned is the normal way registration goes.

Ok, thanks.


It's better if the phone cord is as short as possible

That's what I figured. Thanks.

[board123]

Teksavvy got Bell to raise my profile. Now I'm happy :D

http://www.speedtest.net/result/119502497.png

[_leech_]

Thinking of jumping ship from Rogers to TekSavvy. Is it true that you can get free filters and a splitter from Bell?

[smuncky]

Thinking of jumping ship from Rogers to TekSavvy. Is it true that you can get free filters and a splitter from Bell?

yes. just give them a call beforehand just to make sure they'll give u some. and dont ask for a ridiculous amount like 40 filters. ask for 2 or 3 and they'll give them to .

[_leech_]

yes. just give them a call beforehand just to make sure they'll give u some. and dont ask for a ridiculous amount like 40 filters. ask for 2 or 3 and they'll give them to .

Yea, all i'd need would be a splitter and three filters. Thanks!

[a_y3n]

Hi all, my internet is suppose to be activated today (TeckSavvy Dryloop)
*I dont have a homephone.
So all I need is:

2Wire 2700HG ADSL DSL Modem Wireless G Router Firewall

Short Phone Line RJ 11

Wireless G Card


Sounds right? I'm leaving around 12 to get the stuff..

[Dave98]

Hi all, my internet is suppose to be activated today (TeckSavvy Dryloop)
*I dont have a homephone.
So all I need is:

2Wire 2700HG ADSL DSL Modem Wireless G Router Firewall

Short Phone Line RJ 11

Wireless G Card


Sounds right? I'm leaving around 12 to get the stuff..

If the 2wire modem has lan ports as well and if the modem will be placed close enough to your computer, you don't need a wireless card, you can just use an ethernet cable to go from the modem to the computer. That's assuming the modem has the proper ports. I'm not familiar with the particular modem.

You'll also need filters for each of your phones in your house. Some say you can get some for free at a Bell World if you request them but can't say I've tried it myself

[_leech_]

Looks like I won't be making the switch after all. I gave my info to a TekSavvy employee on DSL Reports and he said i'd only get 3Mbit/sec speeds :(

[kcorscadden]

Looks like I won't be making the switch after all. I gave my info to a TekSavvy employee on DSL Reports and he said i'd only get 3Mbit/sec speeds :(

I am only getting 3Mbit speeds and trust me it is lightening fast for me.

I have VOIP and my call quality has improved drastically since switching from cable. Torrents are averaging 250kbps on the few downloads that I have done. On cable, I was lucky to get 30kbps.

Trust me, the 3Mbit speed isn't that big a deal.

[kcorscadden]

He is on Dryloop. He doesn't need filters....


You'll also need filters for each of your phones in your house. Some say you can get some for free at a Bell World if you request them but can't say I've tried it myself

[jusane]

Since your actual date isn't there yet, you're on a provisory bell line actually(you'll see it on your bell bill even, a 2-3 day 4MB dsl line for $0). Turn your modem off/on tomorrow morning, and see what you hit then, you should go up to 4300 or so. Saying this because I had same speeds 3000/800 on the 12th and 13th, whereas my activation date was the 14th.


God i hope thats true.
my activation date isnt till the 9th of may but its working now (5th). but im only getting a measly 1.4mb download speed

http://www.speedtest.net/result/122257891.png (http://www.speedtest.net)

i called teksavvy and they said im activated now, but something like my order isnt actually in until the actual activation date on the 9th, and wont be able to check out my line stats and do stuff to it.

but ill check on the 9th and see if theres any difference.

thanks

[Dave98]

He is on Dryloop. He doesn't need filters....

right. I missed the fact he stated dry loop somehow :o

[4flava]

God i hope thats true.
my activation date isnt till the 9th of may but its working now (5th). but im only getting a measly 1.4mb download speed

http://www.speedtest.net/result/122257891.png (http://www.speedtest.net)

i called teksavvy and they said im activated now, but something like my order isnt actually in until the actual activation date on the 9th, and wont be able to check out my line stats and do stuff to it.

but ill check on the 9th and see if theres any difference.

thanks

Don't know why but bell sometimes like to screw around with TS customers.. they might have put you on a lower profile... or you might be far from the c.o.. where are you located?? ... living in a house??.. wiring or electrical interference could also be messing it up.

[prynce_qt]

I just signed up early this month and have been testing it so far. I'm doing all the online speed test I can find and I'm constantly getting about 3500kbps and 650kbps up. I called their CS and was confirmed I should be getting full speed and I'm not on a lower tier or anything. He told me to download sp2 from microsoft and it shows me downloading at over 500KB/s though and I let it run for a min.

Why is can I download at potential full speed but cannot bandwidth test at full speed? I'll do more testing tomorrow.

[Dave98]

I just signed up early this month and have been testing it so far. I'm doing all the online speed test I can find and I'm constantly getting about 3500kbps and 650kbps up. I called their CS and was confirmed I should be getting full speed and I'm not on a lower tier or anything. He told me to download sp2 from microsoft and it shows me downloading at over 500KB/s though and I let it run for a min.

Why is can I download at potential full speed but cannot bandwidth test at full speed? I'll do more testing tomorrow.

possibly because a lot of speed tests out there are spotty at best

the chicago test at speakeasy usually is the most accurate for me.

try it
http://www.speakeasy.net/speedtest/

[board123]

Is there any way to check whether I'm on the Premium or Unlimited plan without calling Teksavvy? I thought I had the Premium plan but my pings in CS:S are a bit high to be considered "low ping." I have a feeling they put me on the Unlimited plan, which I don't mind because at this rate I'll be exceeding the 100 GB limit anyway.

[Gee]

You may have been on the premium plan, once you exceed the cap, they automatically switch you over to the unlimited plan.

Give them a call. That is what are paying for.

[cereal83]

I am considering getting Techsavvy for dsl as rogers blows. One question I have before I order it is, Can I Remote desktop into my computer at home from the other side of the world, if my personal PC and router up properly? Do the Techsavvy modems allow this?

Thanks

[Rehan]

I am considering getting Techsavvy for dsl as rogers blows. One question I have before I order it is, Can I Remote desktop into my computer at home from the other side of the world, if my personal PC and router up properly? Do the Techsavvy modems allow this? Yes, you can do that with TekSavvy. (You can even do it with Bell. Or even with Rogers, I think.)

[Narci]

Teksavvy Shows up as being available in BC..but when I enter a vancouver # in..no service.

http://www.canadianisp.com/cgi-bin/ispsearch.cgi

[Dave98]

Teksavvy Shows up as being available in BC..but when I enter a vancouver # in..no service.

http://www.canadianisp.com/cgi-bin/ispsearch.cgi

must be a mistake
they're only available in Ontario & Quebec IIRC

[surrealillusion]

I just signed up this past Saturday and so far my experience has been a delightfully refreshing change from what I am used to. Ordered the service Saturday, got a confirmation call on Monday saying that my service would be up and running Thursday. I gave them a call this evening to verify it would be up when I got off work and they said it was still pending.

Anyhow, I got home unpacked an old Speedstream modem a friend had given me ages ago and plugged it in, to only see the DSL light was not on, only realizing that I would end up having to add filters to all of the phones in the house. Luckily my friend had enough filters in with the modems to cover everything. Came back downstairs and rebooted and was pleasantly surprised to see myself connected.

The results of my speed test?

http://www.speedtest.net/result/124577051.png (http://www.speedtest.net)

I think the numbers speak for themselves :)

For $30 a month and no bandwidth caps I think I've found myself a new ISP that I'll be happy with for quite a while.

[930929930]

i just signed up...
kinda excited....crossing my fingers for their speed...:lol:

[Gee]

The speeds are not as fast as Rogers, but then you are not paying almost double the price for Rogers Extreme either.

[daedal]

I've been with TakkSavvy for a few months now. Pretty reliable except that my download speed has dropped from a solid 500KB+ to around 300KB in the last few weeks. I'll have to give them a call and see what's up.

[sf1]

i am still trying to decide to stay with teksavvy or join acanac
they have the same speed but acanac is cheaper on 1 year contract
of course, nothing beats teksavvy's customer support.

[madeals]

Thinking of jumping ship from Rogers to TekSavvy. Is it true that you can get free filters and a splitter from Bell?

Please forgive me not knowing everything.

I know what filter is (that Bell included in their package to plug in a phone). But what is a splitter?

[board123]

Get them at the dollar store.

http://img.channelonline.com/prod_images/img_std/8CB/C8E9EAC94496493838858CC7C2703.jpg

[madeals]

Teksavvy got Bell to raise my profile. Now I'm happy :D

http://www.speedtest.net/result/119502497.png

Is there anyway to know what is my current profile?

Too many things to know ......

[sf1]

Is there anyway to know what is my current profile?

Too many things to know ......


if you are getting 4000+ you should be on the 5Meg profile congratulation, some people are still stuck with 3Meg or below because their lines cant handle more.

[madeals]

if you are getting 4000+ you should be on the 5Meg profile congratulation, some people are still stuck with 3Meg or below because their lines cant handle more.

Thanks for the reply.

What I have read (ofcourse at RFD), the distance from the CO also plays an important role. Is there any way to know the distance from my CO?

If I can get better speed, I am very much interested in switching to techsavvy at the end of my current contract with Bell. I am paying $29.99 + tax, but my modem (2Wire from CC) usually connects only at 2100kbps.

Possibly this is my CO: http://www.telcodata.us/switchinfo.html?clli=KTNRON06CG0
Driving distance from my home is 4km.

[maritrunks]

Yup, Iam about 4.2 KM from CO and Iam getting max of 2.1 to 2.3 Mbps. It sucks kinda but I switched from Rogers just a month ago, rogers was faster but ONLY at specific times and sometimes slower than dialup (mainly after 6PM) so thats they main reason I switched to Teksavvy. Teksavvy is not super fastest connection for me, but it consistant and great for bittorrent users.

[Kevin]

I would be really surprised if you saw any problems, I've been with teksavvy for roughly a year now and their service is just as reliable as rogers was if not more so (both have had great uptime, but teksavvy is so much better for file sharing -no throttling/blocked ports- you can't realistically even compare the two).

It's also great being able to talk to a live person (when/if needed) after the phone rings twice.

Does TekSaavy come with a Newsserver (binary) ?

[sf1]

Thanks for the reply.

What I have read (ofcourse at RFD), the distance from the CO also plays an important role. Is there any way to know the distance from my CO?

If I can get better speed, I am very much interested in switching to techsavvy at the end of my current contract with Bell. I am paying $29.99 + tax, but my modem (2Wire from CC) usually connects only at 2100kbps.

Possibly this is my CO: http://www.telcodata.us/switchinfo.html?clli=KTNRON06CG0
Driving distance from my home is 4km.

oh.. i thought that speedtest screenshot was yours my bad.
if you are currently on the 3 Meg profile (around 2000 to 2800) with bell due to the distance from CO or the line can not handle,
switching to another DSL wouldn't help because all the DSL services here are using Bell's line.

However, if your location is capable to have 5Meg service but Bell puts you in the 3Meg, you can call Bell to ask if they can upgrade for you probably wont. Or simply switch to another DSL and try.

You can call teksavvy, tell them you are intersted to sign up but would like to know if your location is capable for 5meg service.
1877 779 1575

[madeals]

oh.. i thought that speedtest screenshot was yours my bad.
if you are currently on the 3 Meg profile (around 2000 to 2800) with bell due to the distance from CO or the line can not handle,
switching to another DSL wouldn't help because all the DSL services here are using Bell's line.

However, if your location is capable to have 5Meg service but Bell puts you in the 3Meg, you can call Bell to ask if they can upgrade for you probably wont. Or simply switch to another DSL and try.

You can call teksavvy, tell them you are intersted to sign up but would like to know if your location is capable for 5meg service.
1877 779 1575

Thanks. That was very helpful info.

[daedal]

I've been with TakkSavvy for a few months now. Pretty reliable except that my download speed has dropped from a solid 500KB+ to around 300KB in the last few weeks. I'll have to give them a call and see what's up.

I sent an email to support regarding my problem this morning and they opened a ticket with Bell. Apparently, my profile triggered a 3mb auto-downgrade since I, and other subscribers, hit (what I'm guessing is the CO's) max upload speed capacity. From what the support agent said (he was very helpful by the way!), it happens from time to time and that my full 5meg speed should be back by Tuesday.

Hats off to the Tekksavy guys. It took less than an hour from my initial email to open a ticket with Bell.

[kingfencer]

anyone e4lse having problems with teksavvy? they were good for a while, now i keep on getting disconnects. it takes them way too long to fix my problems. Took them 3 days to get my internet back up when it was completely gone. Worked for a week, now i keep on getting disconnected...

my old isp, would personally phone bell up, and the prob would be resolved rather quickly...

[Prankster]

kingfencer: as the emails that were sent out on friday, TSI is doing some upgrades, maybe you are effected. Otherwise call TSI and tell them your problem, ensure a ticket is open with Bell, from that point it is out of any ISP hands. Bell has 48 hours to respond to the ticket TSI opens.

Not many threads on problems from other users with TSi, so many this is an isolated incident?

TEKSAVVY 1 877 779 1575
519 350 1575

Thanks

[kingfencer]

yeah, I already have a ticket opened with them, the problem is, it takes them 3 full business days to resolve it, 3 days without internet sucks. it takes them 2 days, nothing happens, then i call back, and then they personally call them, and i have to wait one more day. I just wish they would call them on day 1...

[Prankster]

yeah, no internet does suck!!! But calling bell on day 1 is the same as opening the ticket with bell. Nothing wrong with calling bell yourself and getting them out also.

[kingfencer]

i tried it, they won't support me cause i'm not using sympatico.

[Gee]

Thanks for the reply.

What I have read (ofcourse at RFD), the distance from the CO also plays an important role. Is there any way to know the distance from my CO?

If I can get better speed, I am very much interested in switching to techsavvy at the end of my current contract with Bell. I am paying $29.99 + tax, but my modem (2Wire from CC) usually connects only at 2100kbps.

Possibly this is my CO: http://www.telcodata.us/switchinfo.html?clli=KTNRON06CG0
Driving distance from my home is 4km.

Your speed will be the same with TekSavvy. Your distance from the CO probably permits a 3 meg profile. That will not change with TekSavvy as this is a physical limitation.

[Prankster]

kingfencer: they will support you because you are paying for a land line that supports dsl. tll them there is static on your line and your dsl is being dropped.

[sf1]

I received an email notice that teksavvy may have problems tonight due to maintainence,
it was out for 5 minutes for me, and then its back up running, i think they are using a backup server right now (location is different on speedtest.net)

very impressed by their services, always tell me ahead of time that they will have maintainence or any predictable problems. And because of this, I will probably stay with teksavvy over other cheaper DSL ISPs.

[kingfencer]

been hellish for me, i might be switching at the end of the month. 3 days with no service, goes back up for 1 week, now 3 days with only 2 hours uptime and constant disconnects. they do nothing for the first 2 days when i call them, then finally, the 3rd day they "escalate it"... geesh....

[emoci]

been hellish for me, i might be switching at the end of the month. 3 days with no service, goes back up for 1 week, now 3 days with only 2 hours uptime and constant disconnects. they do nothing for the first 2 days when i call them, then finally, the 3rd day they "escalate it"... geesh....

You are right Bell doesn't care much if you are not with them, they will only talk to the reseller directly.

Bell also reserves a 24 hour window to fullfil a request, and Teksavvy cannot ask for an update until 24 hours have passed, then a second request is raised and Bell takes their sweet time. So in summary if your line problems stem from Bell, you may be in trouble.(This is my understanding of it anyways)

One thing to try is go on DSL reports and post about your problem. Also PM Rocky on those boards, you may find you'll get a quicker response this way (if you've already tried this, sorry for repeating it) The Teksavvy forum is http://www.dslreports.com/forum/teksavvy

[Prankster]

kingfencer: has the tech support team worked with you on this matter? if so what have they done. by the way you talk all they have done is just open a ticket and waited for bell?


have you done a port reset?
unplug all filters in the house and reconnect one by one to see if problems are eliminated?
installed a potts splitter?
do you inside wire care from bell?
any problems iwth your bell line?
when connected what speeds are you getting?
pm the techs name you have been dealing with plz?

more info neeed to try and help, all your doing is spreading negativity and providing no other info

btw leaving teksavvy will not solve your probelms if you stay with dsl, any provider you choose will have the same problems on our bell phone line.

[kingfencer]

kingfencer: has the tech support team worked with you on this matter? if so what have they done. by the way you talk all they have done is just open a ticket and waited for bell?


have you done a port reset?
unplug all filters in the house and reconnect one by one to see if problems are eliminated?
installed a potts splitter?
do you inside wire care from bell?
any problems iwth your bell line?
when connected what speeds are you getting?
pm the techs name you have been dealing with plz?

more info neeed to try and help, all your doing is spreading negativity and providing no other info

btw leaving teksavvy will not solve your probelms if you stay with dsl, any provider you choose will have the same problems on our bell phone line.

yes, i've resetted my modem many times, dosn't do anything.
i do have wirecare with bell, they fixed my line inside and out so i dont' think thats a problem.
when my line is up, i'm getting around 300k download. The week i was down for 3 days, there was something wrong at central office at bell, they finally fixed it. it worked for a week, then constant disconnects. I don't have problems with the teksavvy techs i suppose, i'm just frustrated that my internet keeps going down. only thing i didn't try is the filter thing? do they break often or something? i strongly doubt thats why though...

[Prankster]

KF: Doing the filter things is just another process of elimination, if its done and everything else is done as you say, except for swapping out the modem, then it is not teksavvys fault. remember they just rent the line from bell. i had the same problem put a potts splitter at the demarc point and never look back, cost me about $20 and 15 mins of my time.

Get bell to put on on for ya, but if they have problems at the co and your line needed to be adjusted my bell, then you have bell line probelms. remember bell has 48 hours to respond to ticket open from teksavvy, be sure to use that. and when talking to a tech at TS ask them about a back door number for bell support, the right tech will give it out.:cheesygri

[glennaxl]

Just applied. I get the premium service. Hope it will give good results. BTW, bell tried to price match it for 6 mons but i'd say goodby bell. :lol:

[sf1]

Just applied. I get the premium service. Hope it will give good results. BTW, bell tried to price match it for 6 mons but i'd say goodby bell. :lol:


you are still paying bell at the end of the day, just indirectly :lol:

[mizermalice]

Hey can anyone tell me where I can get cheap DSL phone filters?

I just canceled rogers today, and will get teksavvy as soon as my modem comes in. Soooo, where are those cheap dsl phone filters :cheesygri ?

[Tofu Drift Shinji]

Hey can anyone tell me where I can get cheap DSL phone filters?

I just canceled rogers today, and will get teksavvy as soon as my modem comes in. Soooo, where are those cheap dsl phone filters :cheesygri ?

People have been saying you can just walk into a Bell World store and ask for some, and they'll give them to you for free. I've never tried this myself, but you can't get cheaper than $0!

[mizermalice]

Yea I read that somewhere in this thread, guess I'll just have to try and see. Thanks :)

[ah802]

Hey can anyone tell me where I can get cheap DSL phone filters?

I just canceled rogers today, and will get teksavvy as soon as my modem comes in. Soooo, where are those cheap dsl phone filters :cheesygri ?

Above All 416-588-8119
602 Bloor Street West, Toronto, ON M6G 1K4

has a whole box of them at $3 each.

[Pete Jones]

Or just read post #259 in this very thread.

--Pete

[skanji]

is this what the free filters from bell look like?
http://www.king-cart.com/store/byterunner/dsl-filter.jpg

[skanji]

also, thinking about getting this for my parents:
DSL Basic Service $24.95/month 288K/288K

will this allow them to view web cam audio and video through msn, or is the speed too slow?

(also OT, but what is a decent computer I can get them for basic internet, downloading music, etc...ideally a laptop, but a desktop will do too)

[smuncky]

also, thinking about getting this for my parents:
DSL Basic Service $24.95/month 288K/288K

will this allow them to view web cam audio and video through msn, or is the speed too slow?

(also OT, but what is a decent computer I can get them for basic internet, downloading music, etc...ideally a laptop, but a desktop will do too)


why not just pay $5 more and get the full speed?

[mizermalice]

well if his parents don't torrent or play any video games.. it seems pointless to get full speed. a true rfd'er saves that extra $5 if it is unnecessary, haha.

basic will suffice to webcam/surf/stream stuff online.

[Hybrid88]

Whats the best deal as of now for TekSavvy, specifically DRY LOOP?

Thanks

[Dave98]

$29.95 + the band rate (which in most cases will be $9.10)

the band rate charge is only for dry loop connections.

[xla4life]

I getting my line switched to Bell from FCI Broadband. Let's see if I can go to Teksavvy later on. I'm not exactly sure what Bell is doing to make the switch happen, but I don't think it involves running a new line into my house (aka dry loop?)

[input]

Where can I find information about TekSavvy's pricing and what's the best from them?

Might be time to switch from Bell.

Thanks

[Dave98]

I getting my line switched to Bell from FCI Broadband. Let's see if I can go to Teksavvy later on. I'm not exactly sure what Bell is doing to make the switch happen, but I don't think it involves running a new line into my house (aka dry loop?)

From what I can gather, FCI Broadband is just DSL. Both Bell and Teksavvy are also DSL. They won't need to run any new lines. They just use your existing phone lines since you're essentially only switching providers. The technology is the same.

[Dave98]

Where can I find information about TekSavvy's pricing and what's the best from them?

Might be time to switch from Bell.

Thanks

http://www.teksavvy.com/

The monthly fee for 5meg service (which is the same as the "High Speed" service from Bell) is $29.95.

[squall458]

My experience with teksavvy has not been good so far, but its not their fault as I lay the blame on Bell Canada. Service was suppose to be activated last Tuesday, no dsl signal was present on my 2wire modem so I waited until Wed to make sure. Still no signal, I call in, they suspect its my modem so I exchange it for another one from Canada Computers and still no dsl signal. However, my second modem looked a lot newer than the first, so that was kinda worth it I guess. They open a ticket, a bell canada technician was suppose to come on Friday, took 2 days for someone to come. I wait between 12-5 as instructed (missing time at work!!!!) and no one shows up. I call at 3PM, as I got worried and lo and behold no one shows up. I call teksavvy, and the customer rep serving me that day (friday june 6) was awesome. He sincerely tried to help me out, call me back, etc. Bell calls me personally (not teksavvy) and arranges for a tech to come Sunday 12-5 again. Guess what! No one shows up, I try to call bell and no one answers. I call teksavvy and they have no idea what's going on either, as Bell said they were scheduled for 5-9, yea right :S I left already, cuz I waited all day to do my errands and as of now, almost a week later, no dsl. :( I am getting really frustrated as there is a lack of information between teksavvy and bell.

[kingfencer]

My experience with teksavvy has not been good so far, but its not their fault as I lay the blame on Bell Canada. Service was suppose to be activated last Tuesday, no dsl signal was present on my 2wire modem so I waited until Wed to make sure. Still no signal, I call in, they suspect its my modem so I exchange it for another one from Canada Computers and still no dsl signal. However, my second modem looked a lot newer than the first, so that was kinda worth it I guess. They open a ticket, a bell canada technician was suppose to come on Friday, took 2 days for someone to come. I wait between 12-5 as instructed (missing time at work!!!!) and no one shows up. I call at 3PM, as I got worried and lo and behold no one shows up. I call teksavvy, and the customer rep serving me that day (friday june 6) was awesome. He sincerely tried to help me out, call me back, etc. Bell calls me personally (not teksavvy) and arranges for a tech to come Sunday 12-5 again. Guess what! No one shows up, I try to call bell and no one answers. I call teksavvy and they have no idea what's going on either, as Bell said they were scheduled for 5-9, yea right :S I left already, cuz I waited all day to do my errands and as of now, almost a week later, no dsl. :( I am getting really frustrated as there is a lack of information between teksavvy and bell.

i had similiar experience about a month ago, bell techs don't give a crap about you cause your not getting dsl from them. what happened was i called at around 8 pm, the tech at teksavvy called a management level tech at bell and the worked out they trouble i was having. The did a server upgrade and the signals were not properlly routed, i lost internet for 2 painful weeks.

[noman]

I have ordered the dsl from Tek savy and got my modem from canada computer. where can i get DSL filter. prvious post say that you can get it free from Bell world but i dont have bell internet are they still going to give it to me.. what are they going to ask .

[xla4life]

Wasn't this modem (http://www.canadacomputers.com/index.php?do=ShowProduct&cmd=pd&pid=012772&cid=NT.541) was more trouble than it was worth?

[noman]

Wasn't this modem (http://www.canadacomputers.com/index.php?do=ShowProduct&cmd=pd&pid=012772&cid=NT.541) was more trouble than it was worth?

I looked around (reviews/forums) and this seems to be a better choice. I know people are gettin some bad one but for the price i can give it a shot plus there is a 90 day warranty on it ...

[sf1]

that 2wire modem is a hit or miss since its refurbished.
I'd rather get a used speedstream more reliable brand.

[atforum]

do we have to sign a contract to get the 29.95$ ?? And can I have a rogers home phone and teksavvy connection or should I have bell home phone for this

thanks

[tmpz]

I believe Roger's uses VOIP connection for your phone line. I don't think that will work. You probably have to pay for a dry loop line, $5-10 I think.

Btw, I'm planning to switch from Bell to Teksavvy very soon.

[sf1]

do we have to sign a contract to get the 29.95$ ?? And can I have a rogers home phone and teksavvy connection or should I have bell home phone for this

thanks

Hi, $29.95 no contract, and only $31.75 after tax i think. If you don't have an active bell landline, then you will need to add "dry loop" option, which you have to pay an extra band rate, usually $9.10 + tax per month.

[Dave98]

If you currently have Rogers Home Phone, not only will you have to order the Dry Loop service instead as mentioned above, you'll probably need a tech to come over to your house to rewire a phone jack.

The problem is when Home Phone is installed, the phone line is cut off at the Rogers gateway since you're now using the cable line to make phone calls. Therefore you need to get a tech over to rewire a phone jack to work with DSL.

[sassysue]

the caw site will give you 28.99 including tax with this service gonnan sign up now!! wish me good luck

Thanks
Richard!

[xla4life]

the caw site will give you 28.99 including tax with this service gonnan sign up now!! wish me good luck

Thanks
Richard!

Has this worked for people? It looks like we would be exploiting a subsidized pricing of some sort...

[001Stunna]

Has this worked for people? It looks like we would be exploiting a subsidized pricing of some sort...

Has it worked? YES:)
Are you doing anything bad by applying from that site? No, its perfectly fine...the caw guy its just a reseller:)

[xla4life]

Awesome! I assume support is still handled by the Teksavvy guys?

[001Stunna]

Yes you are still paying TEKSAVVY...and you still deal with the same guys anyone else would if they ordered directly from the TS Site...If you want more proof lol i personally and at least 6 of my friends registered from there and there has been no problems whatsoever with it.

[xla4life]

Yes you are still paying TEKSAVVY...and you still deal with the same guys anyone else would if they ordered directly from the TS Site...If you want more proof lol i personally and at least 6 of my friends registered from there and there has been no problems whatsoever with it.

Well I'm sold! CAW!

[001Stunna]

Well I'm sold! CAW!

You wont regret it:)

This is the speeds i get on it
http://www.dslreports.com/im/34703169/67229.png
http://www.dslreports.com/im/34703228/30444.png
http://www.dslreports.com/im/34703374/74550.png
http://www.dslreports.com/im/34703477/96268.png

[xla4life]

You wont regret it:)

This is the speeds i get on it
http://www.dslreports.com/im/34703169/67229.png
http://www.dslreports.com/im/34703228/30444.png
http://www.dslreports.com/im/34703374/74550.png
http://www.dslreports.com/im/34703477/96268.png

Sorry Rogers, but your bittorrent throttling and high prices just cost you a customer!

[kcorscadden]

Where are you guys finding this promo on CAW?

[001Stunna]

Where are you guys finding this promo on CAW?

Check with Prankster


5M/800K Service-->$26.95/month
GB Included-->100 GB
and you can either buy a modem from them or ebay which is cheaper
http://cgi.ebay.ca/NEW-Thomson-Speedtouch-546-ADSL2-Modem-Router-not-516_W0QQitemZ130139598982QQihZ003QQcategoryZ61827Q QssPageNameZWDVWQQrdZ1QQcmdZViewItem

[001Stunna]

Sorry Rogers, but your bittorrent throttling and high prices just cost you a customer!


:lol: :lol: :lol: You get around maximum 520-530KB on torrents...im getting Bour*e Ultimat*m at 400KB as typing this heh:)

[Prankster]

The caw site is 26.95 not 28.95 as stated, the support is from teksavvy, payment goes to teksavvy. All it is, a re-seller page for teksavvy DSL.

Thanks!!

[001Stunna]

5M/800K Service-->$26.95/month
GB Included-->100 GB
and you can either buy a modem from them or ebay which is cheaper
http://cgi.ebay.ca/NEW-Thomson-Speedtouch-546-ADSL2-Modem-Router-not-516_W0QQitemZ130139598982QQihZ003QQcategoryZ61827Q QssPageNameZWDVWQQrdZ1QQcmdZViewItem


The caw site is 26.95 not 28.95 as stated, the support is from teksavvy, payment goes to teksavvy. All it is, a re-seller page for teksavvy DSL.

Thanks!!

Thats what i said above as well:) """5M/800K Service-->$26.95/month """ while if u were to order from teksavvy directly its $29.95/month. So you save $3.42 a month/ $41.04 a year (taxes included):lol:

[xla4life]

Anybody try cancelling their original teksavvy (not CAW) service and sign back up through CAW?

[squall458]

Anybody try cancelling their original teksavvy (not CAW) service and sign back up through CAW?

Yea, I like to know this too!

[Prankster]

Just call the office and ask to have your account switched to the CAW plan, but Pm me for the name you will need to verify the reseller for the CAW plan.
Thanks!

[acushla]

Signed on to Texsavvy about two weeks ago (originally was with Bell) and want to report that I am more than pleased with the service.

I consider that I made a smart move...and it was through REDFLAGDEALS that I found out about TexSavvy.

I was all prepared to go with Acanac but after reading about 6 months worth of posts in another thread I decided not to.

Thank you fellow consumers.

[sassysue]

hey i signed up for 1 year $334.99 for 1 year! got it for 26.99 a month with tax 28.99 can't compare stupid tech support and sales support at acanac and there useless competation for what? go with quality teksavvy is the best!

[Oversized Rooster]

Glad so many of you guys went with TekSavvy instead of Acanac!

Remember that TekSavvy's tech support is in Chatham, Ontario. Acanac's support is in Iran (an actual fact). :lol:

[Ryukishen]

I've been with Bell and I'm not pleased with their service... Well. I actually am :lol:

They've been dropping me sometimes around the 2 or 3 day time period and I've complained and yeah..Did everything an RFDer could do and I'm paying $32.95 for Dry Bell High Speed DSL (Dry loop I believe they call it) which would have been about $50/month with Teksavvy because of what they charge for their Dry loop Bands.. However, This year i've gotten about $115 worth of credit back because I've complained and that translates to roughly..

$32.95 * 12 = $395.40

$395.40 - $115 = $280.40

$280.40 / 12 = $23.37 + Tax for my bell service. Also. I complained about speed and Managed to get 4 Siemens 6520 Wireless DSL modems shipped
to my house... If they don't bug me in like 3 months about them I'm probably going to sell em off for $50 or so each. :lol:

http://www.speedtest.net/result/167649942.png

Not bad for bell if I do say so myself.

[Oversized Rooster]

http://www.speedtest.net/result/167293258.png (http://www.speedtest.net)

Ryukishen, you're an exception in terms of getting a better DSL deal elsewhere. :lol:

[Ryukishen]

However, TekSavvy is just another retailer of Bell. Keep that in mind. If their service goes down who do they run to? Bell :lol:. Although I must admit that Bell technicians are stupid but once you have 40+ Tickets on your account they just sit back and take your complaints and forward you to the highest level technical support. How's Technical Support on TekSavvy's side anyways? Friend just moved and is looking into getting a good ISP that well...Won't throttle his "Downloads". (Sorry but It's late and I can't weed through 37 pages of posts).




Side note. Here's a random picture!
http://h1.ripway.com/Ryukishen/Pictures/IMG_0551.JPG

Ignore the opened package...well...Kinda..I took their wireless modem and ditched my SpeedStream 5300 in there. :lol:. One on the Top left was a non-wireless one so turns out I got 3 and 1 Basic one (Which I was SUPPOSED to get because I never had wireless in the first place anyways)

[emoci]

However, TekSavvy is just another retailer of Bell. Keep that in mind. If their service goes down who do they run to? Bell :lol:. Although I must admit that Bell technicians are stupid but once you have 40+ Tickets on your account they just sit back and take your complaints and forward you to the highest level technical support. How's Technical Support on TekSavvy's side anyways? Friend just moved and is looking into getting a good ISP that well...Won't throttle his "Downloads". (Sorry but It's late and I can't weed through 37 pages of posts).




Side note. Here's a random picture!
http://h1.ripway.com/Ryukishen/Pictures/IMG_0551.JPG

Ignore the opened package...well...Kinda..I took their wireless modem and ditched my SpeedStream 5300 in there. :lol:. One on the Top left was a non-wireless one so turns out I got 3 and 1 Basic one (Which I was SUPPOSED to get because I never had wireless in the first place anyways)


Well, they don't perse resell bell. The servers and the internet backbone is their own, but you use bell's lines to get to their servers to put it simply.

As for tech support, they are reasonably good. No waiting on the line, you talk to someone that knows what they are talking about. Hehe, once in a while when you are talking to a techie you'll hear quiet in the line, the guy is actually thinking.... Point is this, if the problem is on their end, a server, a router, account configuration, it will be resolved right then and there.

Some things to consider:

Bell being the carrier between you and the teksavvy servers, their name is thrown around a lot, and in most cases they are responsible for problems. The good news is as a TekSavvy customer, they deal with bell for you, the bad news is Bell reserves a 48 hour window within which they can resolve something, and they tend to drag their feet till the last hours.

I used to have Rogers Cable before, so TekSavvy was my first DSL experience. In my opinion when DSL service goes down, it feels figuratively like "it hits the ground hard and the rebound back up is not as fast as cable".
A backup DSL login is a good idea (although I have been unable to find an ISP that provides this and is not TekSavvy or one of their resellers). Next best is a backup dialup connection...

Secondly be prepared to see 4300/670 real speeds on a 5000/800 adverstised service. Also accept the fact that DSL speeds will vary during the day. Finally keep in mind that the state/age of your phoneline, and distance from a CO/Remote all play a big role in the speeds you'll be getting...

If you can accept all those things, and are willing to put up with it for better CS than Bell and Rogers, a good online community at DSLReports with some of the higher-ups hanging out there personally, no throttling, and a reasonable price then it's worth a try. If worst comes to worst, there is no contract so keep for the first month than move elsewhere if it doesn't work out..

[Valek]

I just wanted to clarify: TS requires payment upfront for a year? Would they be sending the bill via mail or would they directly ask for say a CC where they can take the money first?

[dmdsoftware2]

I just wanted to clarify: TS requires payment upfront for a year? Would they be sending the bill via mail or would they directly ask for say a CC where they can take the money first?

No, you prepay for the month ahead of time - not the year. If you choose any payment other than CC, then you need to pay by the quarter.

There are no bills with TekSavvy. You pay them (by CC or cheque) and you receive service. If you stop payment on the CC or don't send in a cheque by the next quarter, then they'll email you to remind you and then if they still don't receive it, you get cut.

[dmdsoftware2]

Well, they don't perse resell bell. The servers and the internet backbone is their own, but you use bell's lines to get to their servers to put it simply.

As for tech support, they are reasonably good. No waiting on the line, you talk to someone that knows what they are talking about. Hehe, once in a while when you are talking to a techie you'll hear quiet in the line, the guy is actually thinking.... Point is this, if the problem is on their end, a server, a router, account configuration, it will be resolved right then and there.

Some things to consider:

Bell being the carrier between you and the teksavvy servers, their name is thrown around a lot, and in most cases they are responsible for problems. The good news is as a TekSavvy customer, they deal with bell for you, the bad news is Bell reserves a 48 hour window within which they can resolve something, and they tend to drag their feet till the last hours.

I used to have Rogers Cable before, so TekSavvy was my first DSL experience. In my opinion when DSL service goes down, it feels figuratively like "it hits the ground hard and the rebound back up is not as fast as cable".
A backup DSL login is a good idea (although I have been unable to find an ISP that provides this and is not TekSavvy or one of their resellers). Next best is a backup dialup connection...

Secondly be prepared to see 4300/670 real speeds on a 5000/800 adverstised service. Also accept the fact that DSL speeds will vary during the day. Finally keep in mind that the state/age of your phoneline, and distance from a CO/Remote all play a big role in the speeds you'll be getting...

If you can accept all those things, and are willing to put up with it for better CS than Bell and Rogers, a good online community at DSLReports with some of the higher-ups hanging out there personally, no throttling, and a reasonable price then it's worth a try. If worst comes to worst, there is no contract so keep for the first month than move elsewhere if it doesn't work out..

Most DSL outages are either related to the line (Bell Canada maintenance, remote stinger experiences problems, CO experiences problems, physical line experiences problems) or with the backend internet connection. Nothing you can do about the line problems, but for the backend internet connection, TekSavvy has two available trunks. One is Peer1 and the other cogent. If your particular trunk goes down, you automatically roll over to the other. TekSavvy would really have to be experiencing mucho problems for both to be down at the same time. Granted you might get a blip here or there, but rarely anything longer than a minute.

Another potential problem is if DNS services go down. They have failsafes, but there are also other options you can implement yourself to avoid facing an outage because their DNS servers are down.

Finally, the last problem that could occur is the PPPOE authentication. Not much you can do here, and if the problem occurs due to Bell and not TekSavvy, then having the backup DSL login is useless.

Finally, if hell breaks loose, and you lose your DSL connection directly because of issues with TekSavvy (that is, other DSL providers are still up), you can call into TekSavvy and get a temporary dialup account - assuming the outage is prolonged.

TekSavvy has assume people supporting their infrastructure. When there is a problem, they are on top of the situation and a fix is evident. Unlike Bell and Rogers, with whom I had ongoing issues with both for a period of time where I'd have to make frequent calls over the span of weeks until their techies could catch the backend problems with their service (congested internet trunk, etc).

[chrishch]

I just switched to TekSavvy for about ten days and I have nothing but good things to say about them. $29.95 is good deal. I was using Primus before for 3.5 years. They were okay for the most part, but for the past month, my download speed in the evenings and week-ends went down to between 100 kbps to 300 kbps. Yes, it's a small "b" for bits, not bytes. It was unusable.

After switching, I am now getting over 4000 kbps constantly, and absolutely loving it. Switching was no problem, as I was already using a 3rd party DSL provider. I did not have any downtime at all between switching from Primus to TekSavvy.

[sassysue]

i got my dsl today 3 days to activate it seems good so far but i only got 2.5?mbit not the full 5mbit with acanac before i gotten 6mb even!

[Dave98]

i got my dsl today 3 days to activate it seems good so far but i only got 2.5?mbit not the full 5mbit with acanac before i gotten 6mb even!

Call them up. Chances are, Bell put you back on the default 3mb profile. Ask them to raise your profile and it should be fixed within a couple of hours, if not immediately.

[emoci]

i got my dsl today 3 days to activate it seems good so far but i only got 2.5?mbit not the full 5mbit with acanac before i gotten 6mb even!

Well, it takes 5 days to activate, so although your line is working, it is not finalized yet. You are on a temporary profile from Bell. It's very likely on your actual activation date you'll see 5M speeds... If not, call in, they'll fix that!

[infamouskid]

im glad everyone is liking teksavvy. like i said before.
teksavvy is the best dsl isp right now.

[infamouskid]

btw whats this CAW offer i am reading about?

[Dave98]

btw whats this CAW offer i am reading about?

It's supposed to be a discount for members of the Canadian Auto Works union. Technically, no one else is supposed to be eligible afaik.

[sassysue]

sign up for 1 year 26.99 28.99 tax included!

[MrDisco]

Sort of related, but a while back i picked up the Speedtouch 546 DSL modem that was offered as a group buy on DSL Reports thru TekSavvy. Does anyone know:
1. how to do a hard reset of the modem? I forgot the Admin password and can't get into the config page
2. (assuming the above works) What are the config parameters I need to sync it back with Sympatico?

Thanks.

[infamouskid]

all dsl providers use bells backbone so all dsl settings hsould be fine. the only thing that needs changing is the login info.

[001Stunna]

Sort of related, but a while back i picked up the Speedtouch 546 DSL modem that was offered as a group buy on DSL Reports thru TekSavvy. Does anyone know:
1. how to do a hard reset of the modem? I forgot the Admin password and can't get into the config page
2. (assuming the above works) What are the config parameters I need to sync it back with Sympatico?

Thanks.

Hardware reset / Proceed as follows:
1 Make sure the SpeedTouch™ is powered on.
2 Use a pen or an unfolded paperclip to push the recessed reset button on the back panel. The reset button is marked with a red circle. Keep it pushed until the power LED lights red - this will take about 7 seconds.
3 Release the reset button.
4 The SpeedTouch™ restarts.
5 Go to http://speedtouch.lan or 192.168.1.254

[input]

As I am typing right now, I am running at 135 kbps DL/ 78 kbps UL. That's twice the speed of a 56k modem. :mad:

I'm guessing there's something wrong from Bell's side or either it is my phone lines in my house. My father recently moved to an office and took the phone number affixed to the internet before. Now I am using the home phone number and has been killing me having to have this crippled internet.

Been in contact with TekSavvy for 3 days and it hasn't been resolved yet. Hopefully it will become resolved SOON because like I said, it's been killing me.

[MrDisco]

Hardware reset / Proceed as follows:


sorry for the delay. thank you for the isntructions

[gSSEhh]

Remember that TekSavvy's tech support is in Chatham, Ontario. Acanac's support is in Iran (an actual fact). :lol:

I'm pretty sure this is an actual (false) fact. Acanac now advertises that their customer support is Canadian, and admits the outsourcing was a mistake. And, AFAIK, it was Indian (like most other companies outsourced support).

I'm leaning towards Teksavvy (the reputation seems pretty stellar, here and elsewhere). However Acanac genuinely seems to be trying (as Paul's postings here testify), and their price + features (100GB storage, VM access) are enticing.

[jiro]

i'm a little confused with the teksavvy packages which one is the best plan to get for residential homes is it the premium dsl package or the unlimited dsl package? thanks.

[akademiks]

As I am typing right now, I am running at 135 kbps DL/ 78 kbps UL. That's twice the speed of a 56k modem. :mad:

I'm guessing there's something wrong from Bell's side or either it is my phone lines in my house. My father recently moved to an office and took the phone number affixed to the internet before. Now I am using the home phone number and has been killing me having to have this crippled internet.

Been in contact with TekSavvy for 3 days and it hasn't been resolved yet. Hopefully it will become resolved SOON because like I said, it's been killing me.

I had the same problem before.

What you should do is download the program 'speedstreamstats' and start it up. Check your downstram and upstream train rate and see if it corresponds to the plan you have.

If you're getting those types of speeds, your profile SHOULD be 1081 down/800 up or something close to that.

If you're supposed to be getting higher speeds, chances are Bell changed your profile. Call them, and tell them your profile has been changed.
I made 5 different calls complaining about my speeds and Bell's idiot tech's kept telling me to clear cookies and do other useless things.

Just tell them your profile is changed and should be higher.

If you're on normal high speed, I believe your profile should be 3008/800.

Hope that helps.

[input]

Finally checked with the internet today and online with better speeds at 2563 / 601 (Kbps). Still bad and have to get it checked. Should be near to my 5 Meg Profile.

Say, who do I call to change my profile? Bell or Teksavvy? I'd rather not call Bell because thier calls are being forwarded to call centers in India (no offence to anyone).

I have to get a phone line (empty phone jack without a dial tone) set up in my house, with the room that has my computer in it. Hopefully that could be set up within this week, so I can be finally set up with this and be finished...


I had the same problem before.

What you should do is download the program 'speedstreamstats' and start it up. Check your downstram and upstream train rate and see if it corresponds to the plan you have.

If you're getting those types of speeds, your profile SHOULD be 1081 down/800 up or something close to that.

If you're supposed to be getting higher speeds, chances are Bell changed your profile. Call them, and tell them your profile has been changed.
I made 5 different calls complaining about my speeds and Bell's idiot tech's kept telling me to clear cookies and do other useless things.

Just tell them your profile is changed and should be higher.

If you're on normal high speed, I believe your profile should be 3008/800.

Hope that helps.

[sf1]

Finally checked with the internet today and online with better speeds at 2563 / 601 (Kbps). Still bad and have to get it checked. Should be near to my 5 Meg Profile.

Say, who do I call to change my profile? Bell or Teksavvy? I'd rather not call Bell because thier calls are being forwarded to call centers in India (no offence to anyone).

I have to get a phone line (empty phone jack without a dial tone) set up in my house, with the room that has my computer in it. Hopefully that could be set up within this week, so I can be finally set up with this and be finished...

Hi, you can just call teksavvy since it is always shorter waiting time, they will then contact bell


i'm a little confused with the teksavvy packages which one is the best plan to get for residential homes is it the premium dsl package or the unlimited dsl package? thanks.

Hi, for residential DSL, if you download a lot then choose unlimited dsl package. If you download less than 100GB a month and you game a lot, then go with premium, it is suppose to have same speed but less "latency". But normal people don't notice the difference between the two and will choose unlimited

[Zephyr22b]

I was just wondering how long it would take to set up the unlimited service with teksavvy if I were to order today.

I currently pay for high speed with bell but i'm getting dsl basic speeds....I contacted bell and they confirmed that I was registered for high speed with them. So i'm gonna switch to teksavvy.

and is it better to get a dsl modem elsewhere rather than buying straight from teksavvy?

[Dave98]

I was just wondering how long it would take to set up the unlimited service with teksavvy if I were to order today.

I currently pay for high speed with bell but i'm getting dsl basic speeds....I contacted bell and they confirmed that I was registered for high speed with them. So i'm gonna switch to teksavvy.

and is it better to get a dsl modem elsewhere rather than buying straight from teksavvy?

If your speed issues are related to bad line conditions and/or distance issues, then chances are, switching to teksavvy won't change much, if anything. Theres always a small chance the guys over at teksavvy could get you put on a remote but it's something I wouldn't bet on.

[Evil Baby]

does anybody know how much a dry dsl loop cost in Niagara Falls. I haven't gotten around to calling Bell yet but I'm going to have to soon. I'd just rather get Techsavvy so I don't have a cap if need be.

[kcorscadden]

does anybody know how much a dry dsl loop cost in Niagara Falls. I haven't gotten around to calling Bell yet but I'm going to have to soon. I'd just rather get Techsavvy so I don't have a cap if need be.

If you to TekSavvy.com, it will tell you how much it will cost for the additional fee.

Just select the plan that you want, enter your phone number and up will come the additional charge.

[Dave98]

does anybody know how much a dry dsl loop cost in Niagara Falls. I haven't gotten around to calling Bell yet but I'm going to have to soon. I'd just rather get Techsavvy so I don't have a cap if need be.

If you get high speed with Bell, there's no extra charge for dry loop. It's just the regular price of $47.95/month

If you go with teksavvy, it's $29.95 + band rate (which is essentially the dry loop fee). This fee is usually about $9.10 bringing the cost to $39.05 plus taxes. You can check to see what your band rate is here
http://teksavvy.com/drycheck.asp

[johnnyK]

These are my useless stats on rogers.


http://www.speedtest.net/result/171291447.png (http://www.speedtest.net)

Oddly this translates to an average 5KB down and under 1KB up. Considering going teksavvy. Is anyone using them in Thornhill and if so how is the speed?

[xla4life]

Rogers:

http://www.speedtest.net/result/171311233.png

Teksavvy:

http://www.speedtest.net/result/171325407.png

Going to have to call Teksavvy and see what the possible problem is. I'm in the Markham area.

[Riflem@n]

Rogers:

http://www.speedtest.net/result/171311233.png

Teksavvy:

http://www.speedtest.net/result/171325407.png

Going to have to call Teksavvy and see what the possible problem is. I'm in the Markham area.

You're on the 3 meg profile, get your line stats to see if you can get 5 meg

[Alvito]

4.2 mbs on a dsl connection that is advertised as 5000 is fine. there is an overhead of 20%.

[input]

http://www.dslreports.com/im/35325913/42832.png

Now this is what I call improvement. My upload seems low though and my ping is way too high.

[mlerner]

http://www.dslreports.com/im/35325913/42832.png

Now this is what I call improvement. My upload seems low though and my ping is way too high.

without looking at your stats, the high pings indicate that Bell put you on error correction to stabilize your line and means that you may be far from the CO. The low upload speed would also indicate that

[input]

without looking at your stats, the high pings indicate that Bell put you on error correction to stabilize your line and means that you may be far from the CO. The low upload speed would also indicate that

That makes sense since I have been in contact with Teksavvy for error correction this past week.

[xla4life]

Finally got hooked up with Teksavvy and I'm lovin' it!

Bittorrent speeds are hitting 500kb/s!

Wooohoooo!

[001Stunna]

Finally got hooked up with Teksavvy and I'm lovin' it!

Bittorrent speeds are hitting 500kb/s!

Wooohoooo!

Congrats;)

[DaTrader]

without looking at your stats, the high pings indicate that Bell put you on error correction to stabilize your line and means that you may be far from the CO. The low upload speed would also indicate that

Just got hooked up with TekSavvy. Might be having similar issues with Bell.
These are my stats:

http://www.dslreports.com/im/35783020/53958.png

http://www.speedtest.net/result/176714443.png

http://www.speedtest.net/result/176714985.png

Anyone willing to guess my issue?
Thx

[Oversized Rooster]

Just got hooked up with TekSavvy. Might be having similar issues with Bell.
These are my stats:

http://www.dslreports.com/im/35783020/53958.png

http://www.speedtest.net/result/176714443.png

http://www.speedtest.net/result/176714985.png

Anyone willing to guess my issue?
Thx

The usual 3Mb profile. Call them up. TekSavvy has to tell Bell to take you off that lower profile.

[xla4life]

This seems to be a common problem during sign up. I had the same problem, but Teksavvy called Bell and the problem was fixed in a day.

[DaTrader]

The usual 3Mb profile. Call them up. TekSavvy has to tell Bell to take you off that lower profile.

Thanks. I will call asap on Monday morning.

DaT

[dbzsr]

Hello,
I'm currently with Bell Sympatico,
I've been with them for almost a year, paying around $50 plus tax per month.
They are not good, the support is horrible and never helps.
When first I signed up, I got 3mb for a month, and it decreased until now its only 1.2mb at the best. I get a lot of speed drops, and I'm not happy about this.

Now I'm thinking to switch either to rogers or to TekSavvy depending on which has better performance.
Is there any way to get a free test from TekSavvy like for a day just to test the connection speed, with the same bell modem, just different usernames? because I don't want it to end up like Bell.
And btw, how is Rogers internet? I live in Don Mills/Eglinton area, Would it be better than bell?

http://www.speedtest.net/result/177317941.png (http://www.speedtest.net)
Bell results

[J_u_n_i_o_r_3]

How can i get teksavvy if i have rogers home phone

My whole house is wired to rogers home phone

would they put in a new bell jack for free

[Dave98]

How can i get teksavvy if i have rogers home phone

My whole house is wired to rogers home phone

would they put in a new bell jack for free

Don't know if they'll do it for free but you'll need to get one of the jacks wired to the demarc. That's assuming you're using the digital home phone.

[001Stunna]

J_u_n_i_o_r_3 is your actualy wiring turned to rogers, like they cut the bell cable fully or do you have the box that rogers gives out which connects to your phone?

Either way id suggest calling in teksavvy and asking them what the best way would be?
Tel: (519) 360-1575
Fax: (519) 360-1716
Toll Free: 1-877-779-1575

[001Stunna]

Hello,
I'm currently with Bell Sympatico,
I've been with them for almost a year, paying around $50 plus tax per month.
They are not good, the support is horrible and never helps.
When first I signed up, I got 3mb for a month, and it decreased until now its only 1.2mb at the best. I get a lot of speed drops, and I'm not happy about this.

Now I'm thinking to switch either to rogers or to TekSavvy depending on which has better performance.
Is there any way to get a free test from TekSavvy like for a day just to test the connection speed, with the same bell modem, just different usernames? because I don't want it to end up like Bell.
And btw, how is Rogers internet? I live in Don Mills/Eglinton area, Would it be better than bell?

http://www.speedtest.net/result/177317941.png (http://www.speedtest.net)
Bell results

The reason for your drops recently at least could be due to bell upgrading their lines to adsl2+ and therefore the disconnects. Yet if you were with teksavvy you'd get the great support and better internet for $20 cheaper.
These are an estimate of the speed youd be getting
http://www.dslreports.com/im/35852251/23502.png
just remember that some things that play a role in your speeds are also
-how far you are from the co
-how long the cable that runs to your modem is (shorter the better)
-your modem
-and finally the wiring on your house

and you also have to choose between unlimited or premium plan

UNLIMITED
-GOES THROUGH COGENT
-NO DOWNLOAD LIMIT
-SAME WEBPAGE BROWSING SPEED AS PREMIUM
-SAME DOWNLOAD SPEED AS PREMIUM
-PINGING 6 DIFFERENT WEBSITES I GET THESE RESULTS FOR PING
Minimum = 9ms, Maximum = 86ms, Average = 47ms

PREMIUM
-GOES THROUGH PEER 1 AND COGENT
-100GB DOWNLOAD LIMIT
-SAME WEBPAGE BROWSING SPEED AS UNLIMITED
-SAME DOWNLOAD SPEED AS UNLIMITED
-PINGING 6 DIFFERENT WEBSITES I GET THESE RESULTS FOR PING
Minimum = 8ms, Maximum = 75ms, Average = 41ms

*THE AVERAGE CHANGE FROM MY RESULTS IS AROUND 6ms. The websites used to ping are www.teksavvy.com/www.speedtest.net/www.speakeasy.net/www.hotmail.com/www.google.com/speedtest.teksavvy.com

[Valek]

So I'm going to be signing up with them today, any ideas where I can pick up a relatively cheap dsl modem these next couple of days capable of 5mb?

Edit: I was checking out the Canada Computers website and found this: http://canadacomputers.com/index.php?do=ShowProduct&cmd=pd&pid=012772&cid=NT.541 which I found just after typing in modem in the search. Any of you more computer savy people know if this would work with TekSavvy?

[ryan123]

So I'm going to be signing up with them today, any ideas where I can pick up a relatively cheap dsl modem these next couple of days capable of 5mb?

Edit: I was checking out the Canada Computers website and found this: http://canadacomputers.com/index.php?do=ShowProduct&cmd=pd&pid=012772&cid=NT.541 which I found just after typing in modem in the search. Any of you more computer savy people know if this would work with TekSavvy?

I have been using it for 4 months, and It works perfectly fine. I need to buy another one when uni starts, Does anyone know if I can buy my modem in Toronto, and return them in the waterloo location if it doesnt work?

[Valek]

I have been using it for 4 months, and It works perfectly fine. I need to buy another one when uni starts, Does anyone know if I can buy my modem in Toronto, and return them in the waterloo location if it doesnt work?

So it's capable to handle the full 5MB profile + be a good router? All for that cheapo price? It seems too good to be true, lol. So far no problems though right?
I'm also moving back to Waterloo this Thursday which is why I'm looking for a modem to buy before I move back.

[pgfreak]

is it better than sympatico?

[dbzsr]

The reason for your drops recently at least could be due to bell upgrading their lines to adsl2+ and therefore the disconnects. Yet if you were with teksavvy you'd get the great support and better internet for $20 cheaper.
These are an estimate of the speed youd be getting
http://www.dslreports.com/im/35852251/23502.png
just remember that some things that play a role in your speeds are also
-how far you are from the co
-how long the cable that runs to your modem is (shorter the better)
-your modem
-and finally the wiring on your house

and you also have to choose between unlimited or premium plan

UNLIMITED
-GOES THROUGH COGENT
-NO DOWNLOAD LIMIT
-SAME WEBPAGE BROWSING SPEED AS PREMIUM
-SAME DOWNLOAD SPEED AS PREMIUM
-PINGING 6 DIFFERENT WEBSITES I GET THESE RESULTS FOR PING
Minimum = 9ms, Maximum = 86ms, Average = 47ms

PREMIUM
-GOES THROUGH PEER 1 AND COGENT
-100GB DOWNLOAD LIMIT
-SAME WEBPAGE BROWSING SPEED AS UNLIMITED
-SAME DOWNLOAD SPEED AS UNLIMITED
-PINGING 6 DIFFERENT WEBSITES I GET THESE RESULTS FOR PING
Minimum = 8ms, Maximum = 75ms, Average = 41ms

*THE AVERAGE CHANGE FROM MY RESULTS IS AROUND 6ms. The websites used to ping are www.teksavvy.com/www.speedtest.net/www.speakeasy.net/www.hotmail.com/www.google.com/speedtest.teksavvy.com

Would i able to get a free trail from teksavvy to test their internet speed?
http://www.speedtest.net/result/177619999.png (http://www.speedtest.net)

[kcorscadden]

So it's capable to handle the full 5MB profile + be a good router? All for that cheapo price? It seems too good to be true, lol. So far no problems though right?
I'm also moving back to Waterloo this Thursday which is why I'm looking for a modem to buy before I move back.

You have to remember that it is a refurbished modem/router... That is why it is so cheap. You also must realize that some of these modems are hit and miss. I have the 2wire as well and I was fortunate enough to get a good one on my first try, while others had to go through several before they got a good one.

All in all though I am on a full 5 meg profile and it handles it just fine.

[kcorscadden]

is it better than sympatico?

Yes and No, depending on what you mean by better?

Yes:

Customer support and pricing is much better.

Perhaps No:

Speed will be similar to a degree as you will be using Bell's lines. Whatever speed you are getting now on Sympatico (assuming you have it) is the speed you should be expecting with TSI unless TSI can increase your current profile.

All in all I would go with TSI as they actually care about their customers and will do everything possible to help you.

[001Stunna]

Would i able to get a free trail from teksavvy to test their internet speed?
http://www.speedtest.net/result/177619999.png (http://www.speedtest.net)

I DONT KNOW IF THEY'LL LET YOU HAVE A FREE TRIAL...YOU'D HAVE TO CALL IN AND ASK.
Tel: (519) 360-1575
Fax: (519) 360-1716
Toll Free: 1-877-779-1575

[Valek]

So I signed up today. Was interesting at first because I first called and the representative was confused as I did not have a number to provide but instead had an address. This wasn't a problem for me before because I called in a few days prior and ask about my band rate and was given the band rate from the address. After being sent to the extension of an off duty CSR, I had to call back and inform the telephone representative that I just wanted to sign up and if there was anyone else i could get transferred to. After that, he decided to take the sale himself and everything was rightly done so, quick and simple! I picked up a Refurbished 2Wire 2700 Modem/Router as well today, and the rep said I should hopefully be up and running Friday. I can't wait.

[dre145]

So I signed up today. Was interesting at first because I first called and the representative was confused as I did not have a number to provide but instead had an address. This wasn't a problem for me before because I called in a few days prior and ask about my band rate and was given the band rate from the address. After being sent to the extension of an off duty CSR, I had to call back and inform the telephone representative that I just wanted to sign up and if there was anyone else i could get transferred to. After that, he decided to take the sale himself and everything was rightly done so, quick and simple! I picked up a Refurbished 2Wire 2700 Modem/Router as well today, and the rep said I should hopefully be up and running Friday. I can't wait.

i got a great modem on my first try
good luck with yours if u got a faulty one, go back untill u get a good one.

[Bell Rep]

So I'm going to be signing up with them today, any ideas where I can pick up a relatively cheap dsl modem these next couple of days capable of 5mb?

Edit: I was checking out the Canada Computers website and found this: http://canadacomputers.com/index.php?do=ShowProduct&cmd=pd&pid=012772&cid=NT.541 which I found just after typing in modem in the search. Any of you more computer savy people know if this would work with TekSavvy?

This model is cheapo and some RFD users actual said its good so it probably is

I might just have to switch over to TSI as I never wanted to pay $100+ for a DSL modem

So this is just like the Bell Sympatico modem ? as in router/wireless/dsl modem

[dre145]

This model is cheapo and some RFD users actual said its good so it probably is

I might just have to switch over to TSI as I never wanted to pay $100+ for a DSL modem

So this is just like the Bell Sympatico modem ? as in router/wireless/dsl modem

yea its the modem/router/wireless donno what model bell sells,
for 20 bucks its an amazing product (if you get a good one from CC, some people got faulty ones like i said)

The only probelms ive been having is it reboots once in a while and i still haven't figured out why

Overall im impressed with teksavvy and 2wire, my line is capable one handling 10mbs down 1mbs up so if we ever do get that 7mb profile ill handle it

[Bell Rep]

yea its the modem/router/wireless donno what model bell sells,
for 20 bucks its an amazing product (if you get a good one from CC, some people got faulty ones like i said)

The only probelms ive been having is it reboots once in a while and i still haven't figured out why

Overall im impressed with teksavvy and 2wire, my line is capable one handling 10mbs down 1mbs up so if we ever do get that 7mb profile ill handle it

Ok thanks I will give TSI a call in the morning and check out what they have to offer to me, paying $50/month with Bell 5 Mbps with Unlimited bandwidth

[Valek]

i got a great modem on my first try
good luck with yours if u got a faulty one, go back untill u get a good one.

I actually went to CC first (Toronto downtown at College), and when I asked if they sold DSL modems the rep was like, "No. I know the website says we do (10+), but we don't have any." I was shocked. :/ I wanted to pick up a modem for $20 but apparently it was a glitch in the system, I don't know. After shopping around at the other computer stores on College, I finally found someone who was selling a 2Wire refurb but it was $29.99 :(. So that's what I got. I tried it out first thing when I got home with my Bell DSL and it works fine, so I just need to wait for Friday and test it out with TekSavvy. All I have to do is change the PPoE settings like I did with bell, right?

[dre145]

I actually went to CC first (Toronto downtown at College), and when I asked if they sold DSL modems the rep was like, "No. I know the website says we do (10+), but we don't have any." I was shocked. :/ I wanted to pick up a modem for $20 but apparently it was a glitch in the system, I don't know. After shopping around at the other computer stores on College, I finally found someone who was selling a 2Wire refurb but it was $29.99 :(. So that's what I got. I tried it out first thing when I got home with my Bell DSL and it works fine, so I just need to wait for Friday and test it out with TekSavvy. All I have to do is change the PPoE settings like I did with bell, right?

wow ..... i got mine like 2 weeks ago (cc downtown) and they had quite a few in stock

[Bell Rep]

wow ..... i got mine like 2 weeks ago (cc downtown) and they had quite a few in stock

At the Vaughan location they just got a mother load of them

[ryan123]

anyone know if they have any left at the pmall location?

[Bell Rep]

anyone know if they have any left at the pmall location?

Call them ? that would be the "best" way to know

[pgfreak]

i checked their website... looks very amateur ... are they really trustworthy?

[001Stunna]

i checked their website... looks very amateur ... are they really trustworthy?

Referring to teksavvy or the 2wire modem.

-Teksavvy in my opinion is the most trustworthy isp i have ever been with
-the 2wire modems sometimes can be hit and miss as they are refurbished, but if you buy it of CC then you can go exchange it until you get a good one.

[Evil Baby]

If you get high speed with Bell, there's no extra charge for dry loop. It's just the regular price of $47.95/month

If you go with teksavvy, it's $29.95 + band rate (which is essentially the dry loop fee). This fee is usually about $9.10 bringing the cost to $39.05 plus taxes. You can check to see what your band rate is here
http://teksavvy.com/drycheck.asp

Thanks for the link. That's not a bad price for the band. So I guess I can go ahead and order now. Just have to see how far my house is from Bell.

is there an advantage of either premium or unlmited? I'd imagine premium is better if the cap isn't an issue

[Dave98]

Thanks for the link. That's not a bad price for the band. So I guess I can go ahead and order now. Just have to see how far my house is from Bell.

is there an advantage of either premium or unlmited? I'd imagine premium is better if the cap isn't an issue

Premium is a lower latency network so for games and such, you get better ping values but there's a 100GB bandwidth cap. Other than that, it's not much of a difference

[Evil Baby]

One more questions. If it's already been answered I'll spend my time later tonight looking but if not good to find out.


Is this cheap des modem from CC better than what you can buy from teksavvy. I'm not sure it's worth my time or energy to drive to Hamilton to pick one up.

[emoci]

One more questions. If it's already been answered I'll spend my time later tonight looking but if not good to find out.


Is this cheap des modem from CC better than what you can buy from teksavvy. I'm not sure it's worth my time or energy to drive to Hamilton to pick one up.

It's not better, but it is cheaper

So if you don't mind spending the money, check for SpeedTouch here in the forums or order from TekSavvy....

If you wanna save some cash, then you go with the 2Wire, it's cheap but it does the job reasonably well (it is a bit of a hit and miss though, you may or may not get a good one first time around)

[Evil Baby]

It's not better, but it is cheaper

So if you don't mind spending the money, check for SpeedTouch here in the forums or order from TekSavvy....

If you wanna save some cash, then you go with the 2Wire, it's cheap but it does the job reasonably well (it is a bit of a hit and miss though, you may or may not get a good one first time around)


Thanks for the reply. It's not worth it for me to waste time with CC on a hit or miss item. If I was still in T.O. it would be another story. I'll look up the speedstream than and just get it where I can for the best price and least amount of wasted time.

[xla4life]

where r people getting there filters from?

[smuncky]

where r people getting there filters from?

bell world store. they give them away for free.

[LeetViet]

For anyone interested, I got my 2wire from Canada Computers' Mississauga location. I had to return one but my second one appears to be working fine.

[Bell Rep]

bell world store. they give them away for free.

If you are talking about the phone jack filters they aint free

[4flava]

If you are talking about the phone jack filters they aint free

they are if you don't mention that you're not a bell internet customer ;)

I called the store ahead and they said they had some.. I was given 6 filters and 2 splitters free.. I was never asked if I was a bell customer. :cheesygri

[001Stunna]

You just go in and tell them that you're a bell sympatico customer and ask if they have any filters. Usually thought they don't even ask if you're a customer or not. JUST DONT SAY "HI IM A TEKSAVVY CUSTOMER CAN I HAVE SOME FILTERS" lol:lol:

[emoci]

Thanks for the reply. It's not worth it for me to waste time with CC on a hit or miss item. If I was still in T.O. it would be another story. I'll look up the speedstream than and just get it where I can for the best price and least amount of wasted time.

SpeedTouch is better

A SpeedStream will do to..... Just keep in mind they are different

[Dave25]

Can I sign up for the DSL unlimited using the CAW site or is it for the capped DSL only? The CAW site specify "Additional Bandwidth - $3/GB/month" so I am wondering if it is for the capped service only.

[dmdsoftware2]

I actually went to CC first (Toronto downtown at College), and when I asked if they sold DSL modems the rep was like, "No. I know the website says we do (10+), but we don't have any." I was shocked. :/ I wanted to pick up a modem for $20 but apparently it was a glitch in the system, I don't know. After shopping around at the other computer stores on College, I finally found someone who was selling a 2Wire refurb but it was $29.99 :(. So that's what I got. I tried it out first thing when I got home with my Bell DSL and it works fine, so I just need to wait for Friday and test it out with TekSavvy. All I have to do is change the PPoE settings like I did with bell, right?

That's because their quantity numbers are 'quantity are hand' that includes defective units. So when it says '10+' and they say they are sold out, that means they have 10+ sitting in some return bin in the back.

[dmdsoftware2]

It's not better, but it is cheaper

So if you don't mind spending the money, check for SpeedTouch here in the forums or order from TekSavvy....

If you wanna save some cash, then you go with the 2Wire, it's cheap but it does the job reasonably well (it is a bit of a hit and miss though, you may or may not get a good one first time around)

I found the 2Wire $20 modem was able to sync at higher speeds than a $100+ SpeedTouch 516.

So, IMO, 2Wire > SpeedTouch in speed and $.

I did have to exchange my first 2Wire modem because it would randomly stop broadcasting wifi at a rate of once per week. Even with the fact that I had to exchange my modem, I found the 2Wire a better value than the SpeedTouch.

The 2Wire modems are 'refurbished' but they are probably off lease returns from AT&T. The first modem I bought had over 200 hostnames registered with it and it looked like it was once used in a small business. The replacement modem had never been used.

[pcnx]

I got my 2wire modem today at CC Vaughan location. I tested it with my sympatico connection and everything seems fine. Now I just need to switch from sympatico to Teksavvy.:twisted:

[Valek]

So here's my rant about TekSavvy. I had signed up for TekSavvy for a Dry Copper DSL in late august and was set to have my date of activation for the 4th of Sept. Come that day, I get no internet signal at my location. I find out that I have an "AML" or an added main line spliced into my phone line connection preventing any internet signal to get through. TekSavvy tells me that I have to call Bell to get it removed as its our phoneline. I call Bell and they tell me that the provider has to talk with Bell to remove it. So calling back and forth and having both companies tell me that the other has to talk to them, I finally opted to cancel my service with TekSavvy before even getting it as their customer support has been **** for lack of a better word. The people at TekSavvy did not even bother calling me to tell me that an AML had to be removed, it was pretty much me having to call back and forth over the span of 5 days to figure out what was wrong. The tech at TekSavvy even told me that they had no way of communicating with Bell, yet Bell told me that if TekSavvy is reselling their Bell service, then they should have a backdoor way of communicating with Bell. So after much frustration, I've cancled with TekSavvy and have been set back another week at least trying to get internet service at my place. TekSavvy has pretty much left it to complete customer onus to do everything if anything arises. I asked the rep why they couldn't tell me this earlier or prior to the activation date and they said that they had to "conduct an investigation" which took a lot of time. Their "investigation" couldn't be explained, and I was never told of it until I decided to cancel my service. Sorry for the long rant, but I'm just so frustrated with TekSavvy and because of them I have yet to get internet access at my location. I've had to resort to coming to campus early or staying late just to use the wifi.

[Dave98]

It's not really Teksavvy's responsibility to know you have an AML line because from their end, you are capable of DSL service. Since the AML is an added service on your line, technically it IS Bell's responsibility. Unfortunately, DSL won't work on an AML line.

Call Bell and find out if you indeed have AML on the line or it could also be rollover which is kind of similar but a POTS splitter could be installed to allow DSL to work. That however, Bell charges about $100 to install I believe.

[kcorscadden]

It's not really Teksavvy's responsibility to know you have an AML line because from their end, you are capable of DSL service. Since the AML is an added service on your line, technically it IS Bell's responsibility. Unfortunately, DSL won't work on an AML line.

Call Bell and find out if you indeed have AML on the line or it could also be rollover which is kind of similar but a POTS splitter could be installed to allow DSL to work. That however, Bell charges about $100 to install I believe.

+1

You need to understand how 3rd party internet works before making such rants. Until you are activated by Bell, there is absolutely nothing that TekSavvy can do for you. Anything that is equipment related aka "AML" has to be done through Bell. TekSavvy told you to contact Bell as there was nothing they can do for you until the account is active. Once active then yes they could do something.

Now what Bell told you about TekSavvy contacting them for any issues is true, but again only when the account is active. Any profiles being raised or lowered is done through TekSavvy. If a technician needs to come out and work on the lines when an account is active is done through TekSavvy. Anything that needs to be done on an ACTIVE account is done through TekSavvy. If the account is NOT ACTIVE, then you have to go directly through Bell.

AML is a Bell issue and is what is preventing you from becoming active. There isn't anything that TekSavvy can do for you until this issue gets fixed and your internet becomes active.

[Valek]

All that I understand, my rant points to the fact that TekSavvy was of very little help, period. They told me to Call Bell, I did. Bell tells me to call TekSavvy. This goes back and forth for a week, and with all the holding I've been put through I've been past the 2hour mark. TekSavvy knew about the AML on the date of activation, but did little to help in even trying to get me the correct number to call and try to get it removed. TekSavvy imo waited too long to even inform me that they couldn't give me their service, despite continuous communication over all of last week (1x a day since the 4th). I eventually just gave up on TekSavvy, signed up with Bell HSE with their student promotion and now I'm set for a 7mb/1mb unlimited bandwidth dry loop line for $39.95. In the end it all turned out ok, just it was unnecessary hassle that could have been avoided in the first place.

[mlerner]

All that I understand, my rant points to the fact that TekSavvy was of very little help, period. They told me to Call Bell, I did. Bell tells me to call TekSavvy. This goes back and forth for a week, and with all the holding I've been put through I've been past the 2hour mark. TekSavvy knew about the AML on the date of activation, but did little to help in even trying to get me the correct number to call and try to get it removed. TekSavvy imo waited too long to even inform me that they couldn't give me their service, despite continuous communication over all of last week (1x a day since the 4th). I eventually just gave up on TekSavvy, signed up with Bell HSE with their student promotion and now I'm set for a 7mb/1mb unlimited bandwidth dry loop line for $39.95. In the end it all turned out ok, just it was unnecessary hassle that could have been avoided in the first place.

Again, the blame is not Teksavvy and as much as you think it is, they do not have the ability to fix or get someone to fix that issue. The only contact they have is through Bell Internet wholesale. If you have physical line problems or need something removed/added you need to go through Bell directly since they handle those issues. Sympatico is the exception since they are a direct wholesaler to Bell and they have more support resources (if you get to the right department) As of an additional note, since they do not have any direct support for line issues, they probably only found out you even had AML when Bell got back to the activation request for your line, they do not have direct access to that information before the line is provisioned.

[kcorscadden]

All that I understand, my rant points to the fact that TekSavvy was of very little help, period. They told me to Call Bell, I did. Bell tells me to call TekSavvy. This goes back and forth for a week, and with all the holding I've been put through I've been past the 2hour mark. TekSavvy knew about the AML on the date of activation, but did little to help in even trying to get me the correct number to call and try to get it removed. TekSavvy imo waited too long to even inform me that they couldn't give me their service, despite continuous communication over all of last week (1x a day since the 4th). I eventually just gave up on TekSavvy, signed up with Bell HSE with their student promotion and now I'm set for a 7mb/1mb unlimited bandwidth dry loop line for $39.95. In the end it all turned out ok, just it was unnecessary hassle that could have been avoided in the first place.

I know it is frustrating, but Bell is the one that dropped the ball not TekSavvy from what you are saying. There is absolutely no way that TekSavvy could have known that you had an AML on your line as they don't have access to that kind of information. The only possible way was that Bell told them after they went to activate and it wouldn't go. When you called in asking why you weren't activated, there was a memo in your account saying "AML" or something like that. That is probably what happened.

Unless you are a Sympatico customer, Bell doesn't care about you as they aren't making much money off of you and your not a direct customer. Probably what Bell did was intentionally not fix your line too piss you off and leave TekSavvy. Surprise surprise, you went to Sympatico which could have been their strategy all along. I have heard of these things happening in the past.

[xla4life]

Bell being dishonest? NEVER!

[terrybear]

I would just love to know when teksavvy is gonna offer 6d/1u - 7d/1u meg connections or even fibre optic ones like bell does currently ..... would luv a connection with like 1-2 meg upload rates on it that does not require cable internet.

[terrybear]

I eventually just gave up on TekSavvy, signed up with Bell HSE with their student promotion and now I'm set for a 7mb/1mb unlimited bandwidth dry loop line for $39.95. In the end it all turned out ok, just it was unnecessary hassle that could have been avoided in the first place.

Yep unlimited till ya hit your 60 gig cap, till you can only download your torrents @ 1.2 megs of your 7 megs down, pay for the modem they give you ... need I go on more ?

[Gee]

Do you even know what an AML is? It is a physical device originally used for ISDN. Bell started using these as they are cheaper to maintain than Analogue lines.

To be fair. Bell technical services knows that you have an AML, Sympatico and Teksavvy has no idea that it was even installed.

Teksavvy (or Sympatico for that matter) has no way of knowing how your house or location is wired.

If you go into your basement and find the demarc (it should be near the fuse box) you will see a Grey box. That is the AML. Open it and you can split off the lines to convert them to analogue. That would have solved your problem with Teksavvy.

If you leave the line as digital, then all you need to do is change the setting in your modem from Annex A to Annex B and you would have internet.

[board123]

I got my connection activated on Wednesday and they put me on the 3 Mbps profile. I called on Friday night and Bell changed it to the 6 Mbps profile this morning. So far it's great.

http://www.speedtest.net/result/185047276.png

This is in Richmond Hill, btw. I wonder if I can get this speed when I move back to Waterloo in a couple months.

[terrybear]

If Teksavvy is your isp how is calling bell gettin them to put your profile to a higher then 5 meg one ?


I got my connection activated on Wednesday and they put me on the 3 Mbps profile. I called on Friday night and Bell changed it to the 6 Mbps profile this morning. So far it's great.

http://www.speedtest.net/result/185047276.png

This is in Richmond Hill, btw. I wonder if I can get this speed when I move back to Waterloo in a couple months.

[Dave98]

If Teksavvy is your isp how is calling bell gettin them to put your profile to a higher then 5 meg one ?

He probably meant Teksavvy got Bell to update the profile.

[board123]

He probably meant Teksavvy got Bell to update the profile.
Yeah I called Teksavvy, not Bell.

[terrybear]

would that not count a a speed request & them charge you $25 admin fee ?

[Dave98]

would that not count a a speed request & them charge you $25 admin fee ?

no because in that particular case, he's just getting a bump up to the speed he was supposed to be getting. The 3mb profile is the "default" profile Bell seems to like to park people at on random occasions sometimes.

$25 fee would be in regards to going from High Speed to Basic and so on

[smuncky]

I got my connection activated on Wednesday and they put me on the 3 Mbps profile. I called on Friday night and Bell changed it to the 6 Mbps profile this morning. So far it's great.

http://www.speedtest.net/result/185047276.png

This is in Richmond Hill, btw. I wonder if I can get this speed when I move back to Waterloo in a couple months.

whereabouts are you located in r hill?

[board123]

whereabouts are you located in r hill?
Bayview & 16th

[hockeyfan453]

I can't wait to get TekSavvy, calling tomorrow! :)

[xla4life]

Are people getting setup on a 6Meg profile now? I thought 5Meg was what Bell would give Teksavvy customers.

[board123]

Are people getting setup on a 6Meg profile now? I thought 5Meg was what Bell would give Teksavvy customers.
I'm wondering that too. If everyone gets 6 Mbps now, then I'll be calling Teksavvy for an upgrade when I move back to Waterloo. I only got 6 Mbps because Bell put me on the wrong profile in the beginning. I'm not sure if you'll get 5 or 6 if they put you on the "correct" profile right off the bat.

Someone sign up and test it ;)

[dre145]

only some areas are getting set up on the 6mb profile

[Singh360]

Anyone in need of any DSL Filters?
Price: $5 each
Location: Mississauga, ON

[board123]

Anyone in need of any DSL Filters?
Price: $5 each
Location: Mississauga, ON
You know that you can get them for free at Bell stores?

[Singh360]

You know that you can get them for free at Bell stores?

Didn't Know that...thanks for the info!
Just in case Bell decides to hassle anyone, I have 4 available!

[Bell Rep]

Didn't Know that...thanks for the info!
Just in case Bell decides to hassle anyone, I have 4 available!

Nobody's gonna buy it from you, we are cheap dont you know that

[Singh360]

Nobody's gonna buy it from you, we are cheap dont you know that

Well I just joined this forum, so no I didn't...but I guess I should have figured as much.

So Mr. Bell Rep...what department are you in? I just recently switched from Sympatico over to Rogers Hi-Speed, and must say I've gotten much better performance than I ever did with Bell...they couldn't even offer me download speeds close to what they were advertising due to bad wiring in my area (which, by the way said they could not fix). It's a shame, because I would have enjoyed their upgraded services!

[Bell Rep]

Well I just joined this forum, so no I didn't...but I guess I should have figured as much.

So Mr. Bell Rep...what department are you in? I just recently switched from Sympatico over to Rogers Hi-Speed, and must say I've gotten much better performance than I ever did with Bell...they couldn't even offer me download speeds close to what they were advertising due to bad wiring in my area (which, by the way said they could not fix). It's a shame, because I would have enjoyed their upgraded services!

I dont work for Bell anymore for years now, Rogers sucks period and so does Bell but Rogers sucks more

[masterballer]

I dont work for Bell anymore for years now, Rogers sucks period and so does Bell but Rogers sucks more

I care to disagree...as much as i hate Rogers (and i do, i hate them SO much), i hate bell 10 times more. And i dont think thats just me, i think most people on here would agree with me on that one.

[IoannI]

Pretty good review. Primus Internet service is pretty good as well.

[Bell Rep]

I care to disagree...as much as i hate Rogers (and i do, i hate them SO much), i hate bell 10 times more. And i dont think thats just me, i think most people on here would agree with me on that one.

Are you referring to customer service or service ? because I was referring to service

I couldnt stand that Rogers cable always disconnects or have slow speed due to everyone else using it at the same time and on the other hand Bell Sympatico doesnt do those

[Noob1ee]

Bell service > Rogers service
Bell customer service < x10 Rogers customer service
Bonus: + :mad: when you talk to Bell reps

[dre145]

Are you referring to customer service or service ? because I was referring to service

I couldnt stand that Rogers cable always disconnects or have slow speed due to everyone else using it at the same time and on the other hand Bell Sympatico doesnt do those

i dont know when u hard roger but disconnects and all that are the thing of the past
still hate rogers, torrent throttle, soft caps, price

got teksavvy and couldnt be happier

[Icedawn]

has anyone had any issues with the teksavvy unlimited bandwidth? Is it truly unlimited? I've transferred 300gb+ for the last couple months, and I'm a little worried that I'm going to a get a call one day...

[Avatar]

I care to disagree...as much as i hate Rogers (and i do, i hate them SO much), i hate bell 10 times more. And i dont think thats just me, i think most people on here would agree with me on that one.

+1
I've tried both. They both suck now. To be fair cable got a much faster and stable speed than DSL.
I switched from Bell to Rogers when they introduced the cap. Now Rogers is trying to do the same thing. I'm in a process of switching to others.
And why Bell sucks 10X more than Rogers is because they were the first one to get rid of the newsgroup and introduced the cap and got rid of so called UNLIMITED Internet. However the price keets coming up.

[Prankster]

Check this site out for teksavvy

www.caw.teksavvy.com

[opilion]

Check this site out for teksavvy

www.caw.teksavvy.com

Do you have to be a member of the CAW union? Does teksavvy still sell under any other brands for $26.99? We subscribed under 1staccess.ca several years back, but this option is no longer available to new subs. Any way to switch to the CAW plan to get 100GB limit instead of 20GB for the same price?

[Singh360]

+1
I've tried both. They both suck now. To be fair cable got a much faster and stable speed than DSL.
I switched from Bell to Rogers when they introduced the cap. Now Rogers is trying to do the same thing. I'm in a process of switching to others.
And why Bell sucks 10X more than Rogers is because they were the first one to get rid of the newsgroup and introduced the cap and got rid of so called UNLIMITED Internet. However the price keets coming up.

I'd Have to agree. Prior to switching over to Rogers, I was on Sympatico's 3mbps down service, and was only getting 700kbps down. They were going to upgrade me to their new 7mbps down service but Bell said it was an issue with the lines in my area that they could not fix (which was a surprise because I live in a fairly new area of Mississauga). They now have download/upload caps and have finally begun to offer free Security software (which is something rogers has always made available to their customers)...Rogers has also had their caps in place for some time now.

Now that I'm on Rogers Hi-Speed...here are my speeds:
http://www.dslreports.com/im/37052770/80934.png

Compared to the average of 269 tests from rogers.com:
* download is 29% better, upload is 5% worse

Couldn't be happier! :)
Test your speeds at http://speedtest.cogeco.net

[sickcars]

Check this site out for teksavvy

www.caw.teksavvy.com


Dont use that site, i think you have to be part of the union.

If you looking to sign up with teksavvy use their website, http://www.teksavvy.com

Great company, Great support.

[terrybear]

Do you have to be a member of the CAW union? Does teksavvy still sell under any other brands for $26.99? We subscribed under 1staccess.ca several years back, but this option is no longer available to new subs. Any way to switch to the CAW plan to get 100GB limit instead of 20GB for the same price?

I got on the caw signup & I got the 100 gig low latency connection.

[jerryhung]

I got on the caw signup & I got the 100 gig low latency connection.

Yes, but ARE YOU a CAW member officially?
Otherwise it's not really ethical, to lie, to save $3/month

[e-man]

Are people getting setup on a 6Meg profile now? I thought 5Meg was what Bell would give Teksavvy customers.

What is the 6 meg profile for Bell?

When I spoke to Bell last year, they said my line can handle up to 7 Meg. This was regular DSL, not the fiber.

I'm currently on High Speed, with a 5 meg line. Does this mean I can call in ask for the 6 meg profile with any price increase?

[xslitx]

Just got with TekSavvy, finally available in my area (aka the middle of nowhere)... 5mbit unlimited. Before I was using some local company where it was 3mbit and I could only download 15 gb haha they were the only company offering high speed out here... oh and it was costing over $100 a month 'cause it was wireless and I'd constantly go over the limit.

The speeds are only going to like 370 kb/s down 'cause of my location but I'm still getting faster speeds and more bandwidth for a fraction of the price.

So far TS rocks.

[Avatar]

I'd Have to agree. Prior to switching over to Rogers, I was on Sympatico's 3mbps down service, and was only getting 700kbps down. They were going to upgrade me to their new 7mbps down service but Bell said it was an issue with the lines in my area that they could not fix (which was a surprise because I live in a fairly new area of Mississauga). They now have download/upload caps and have finally begun to offer free Security software (which is something rogers has always made available to their customers)...Rogers has also had their caps in place for some time now.

Now that I'm on Rogers Hi-Speed...here are my speeds:
http://www.dslreports.com/im/37052770/80934.png

Compared to the average of 269 tests from rogers.com:
* download is 29% better, upload is 5% worse

Couldn't be happier! :)
Test your speeds at http://speedtest.cogeco.net
http://i.dslr.net/imc/0/2/1/1/37084014.png

It's a joke with the cap on speed like that. I mean good speed only useful for file downloading. Surfing or doing email doesn't need that speed. Lite is OK.

[Singh360]

http://i.dslr.net/imc/0/2/1/1/37084014.png

It's a joke with the cap on speed like that. I mean good speed only useful for file downloading. Surfing or doing email doesn't need that speed. Lite is OK.

I'm assuming you're on Rogers Hi-Speed Extreme...nice speeds!
Which area are you from?

[Avatar]

I'm assuming you're on Rogers Hi-Speed Extreme...nice speeds!
Which area are you from?

That's using the major router at phub.wlfdle in Mississauga.

But I'll drop to lite first and take DSL and will eventually get rid of it. Don't wanna pay $60 just to surf or check email. Nowadays streaming from radio stations, YouTube etc.. Even the websites contains flash and animations also. With a few more downloads and system updates etc., will go over the 100Gb cap. Right now it's like you can run but in a room.

[zoob]

Just ordered today. Hope it gets activated soon... Rogers keeps randomly lagging

[computerguy]

I was going to make a new thread, but I might as well just ask here.

I've been with Cogeco for the last several years, and they've been great, love the speed (using HIGH SPEED INTERNET STANDARD http://www.cogeco.ca/en/high-speed-internet-_o.html) and I've never really had any problems with them.
I usually download a lot and have always been over the bandwidth limit almost every month with no warnings..... until about a few days ago when I got my first bandwidth warning email.
After that I stopped my regular downloading to try and ease up on bandwidth, but the next morning I received a second bandwidth warning email but couldn't re connect until 24 hours later :(

Now that Cogeco's started to enforce the bandwidth cap, I been thinking of switching to Teksavvy, but have some questions.

1. Can I use Teksavvy dsl while my cogeco internet is still active?

2. I see people mention Bell along with Teksavvy.... are they the same company or something?

3. Does anyone from Teksavvy have to come to the house to install anything?

4. For those using the 5mbps, what's your usual download speed?

5. Is this a good modem? 2 in 1 solution?
(http://www.canadacomputers.com/index.php?do=ShowProduct&cmd=pd&pid=012772&cid=NT.541)
and would that replace my wireless router as well?

6. Do you have to have filters on all phone jacks in the house? and can you buy them cheaper from somewhere?

7. With DSL, do you have to manually connect to the internet everytime you start your computer? with cable, I just click my firefox icon and I'm good to go.

8. With Teksavvy unlimited, what's your average ping in games? do you often experience lag?

9. Is Teksavvy unlimited really unlimited? has anyone been warned before?

10. Has anyone switched from Cogeco internet to Teksavvy? if so, do you like it better?

thanks :)

[Dave98]

1. Can I use Teksavvy dsl while my cogeco internet is still active?

Yes

2. I see people mention Bell along with Teksavvy.... are they the same company or something?

No. Bell offers DSL and so does Teksavvy. Both their services travel along the copper infrastructure and certain issues are dealt with Bell, even if you're a Teksavvy customer.

3. Does anyone from Teksavvy have to come to the house to install anything?

In most instances, the answer is no. Most houses will be DSL capable and if the slim chance that you need wiring done, then Teksavvy will need to get Bell to do that work.

4. For those using the 5mbps, what's your usual download speed?

With DSL, you have to take a few variables into consideration. The distance that your line has to travel to reach a central office is important. The shorter the better. This determines how fast your DSL is capable of operating at. In the best conditions, your downoad speed will be around 520KB/s.


5. Is this a good modem? 2 in 1 solution?
(http://www.canadacomputers.com/index.php?do=ShowProduct&cmd=pd&pid=012772&cid=NT.541)
and would that replace my wireless router as well?

Can't say I've used that particular modem myself but yes it should work. It's a pretty popular model for those going with Teksavvy actually. IIRC, yes, it can replace the wireless router as well.


6. Do you have to have filters on all phone jacks in the house? and can you buy them cheaper from somewhere?

You should have filters on every phone jack that a phone or fax machine is connected to. Jacks that do not have a device connected to them do not require filters. People have reported being able to request some filters at Bell World stores but you have to be a bit sneaky and make them think you're a Sympatico customer.

7. With DSL, do you have to manually connect to the internet everytime you start your computer? with cable, I just click my firefox icon and I'm good to go.

You can set up the modem/router to do the login process by itself by setting up the PPPoE settings. All you do is enter your Teksavvy username and password.


8. With Teksavvy unlimited, what's your average ping in games? do you often experience lag?

Someone else can comment this since i don't actually use Teksavvy at the moment.

9. Is Teksavvy unlimited really unlimited? has anyone been warned before?

As of now, yes they are.


10. Has anyone switched from Cogeco internet to Teksavvy? if so, do you like it better?



thanks :)

.

[computerguy]

Thanks for the reply Dave :cool:

[RedDeer17]

I use TekSavvy dry DSL for over month and very happy so far. Customer service is excellent. I'm getting 4100 down and 600 up.
Though I could probably get better pricing from Bell because they don't charge for dry loop but I prefer to stay with Teksavvy anyway.

[infamouskid]

if anyone wants to switch to teksavvy here is a 3 step guide i made at DSLR.

http://www.dslreports.com/forum/r19146731-

[Frankie3s]

if anyone wants to switch to teksavvy here is a 3 step guide i made at DSLR.

http://www.dslreports.com/forum/r19146731-

Thank you, I was wondering what the exact procedure was.

[dms70]

Does TekSavvy have any download/upload caps or plans to implement any? Bell is starting to reimplement caps.. at least for new customers.. i think caps for old customers is a matter of months away. I think it's about time to switch.

If TekSavvy is unlimited.. I am all for it.

BS is switching people to capped plans and NOT telling them and then LYING to them about it. They victimized me and MANY others who don't even know it yet. I had enough bs from BS and cancelled a few hours ago and will take my phone and long distance elsewhere, everything for $59.95/month, another kick in the face as I look at all the EXTRA I paid Bell over the years.

[hockeyfan453]

I am not happy with Bell service at my parent's house. I plan on canceling ALL services. home phone, satellite and internet. It's just not worth all the money they spend.

I have TekSavvy at my apartment and I love it!

[Redth]

Another vote for TekSavvy!

Been with them since January 2007, and haven't had a single issue! I have the capped service and haven't gone above yet. I'm not a heavy downloader, but I probably use 30-70gb per month on average.

Latency is great, speed is great, I really have not a single complaint with them!

They've also answered my support questions (I had a few at first concerning the VOIP we had ordered with them that they no longer offer to new customers) fast and thoroughly!

I would never change providers unless they didn't service my area, I love it!

[infamouskid]

Thank you, I was wondering what the exact procedure was.

hey your welcome. i know how the idea of switching can be intimidating. and the hassle sucks cuz they make it hard just to cancel.

but its your hard earned money your spending and like myself i got tired of being taken advantage of and being lied to. so based on my experience of the switch i just wanted to post the easiest way to help other RFD'rs get the best they can.

[infamouskid]

3 step guide to switching away from bell and rogers or any other shady providers.

first call bell sympatico 310-surf. and cancel. make sure you get the cancellation # and date.note they will do anything to retain you as a customer so make sure you turn down any offers or contracts. and it takes 30 days for the service to deactivate.

second no need to call bell to cancel home phone line.. call primus instead at 1-877-704-4269 they do all that for you.... cost is 19.95 a month for home phone service. you dont need to sign anything. the switch is seamless and takes approx 7-10 business days to complete. you will be called by an automated machine when the swtich is complete. this will also not affect your dsl move to teksavvy.

third call teksavvy 1-877-779-1575 and place an order for dsl premium or cogent. let the agent know you are currently with bell sympatico but have cancelled service and then supply the cancellation number i told you to write down from bell sympatico in step 1. teksavvy will have your dsl order activated the same time your bell sympatico dsl line is deactivated. again seamless switch.

now that is your 3 call guide to ridding yourself of bell.

***note***
you can go to rogers for local phone service(analog copper) but they charge 29.95 for basic service after the first year. 19.95 for the first year. and this is on contract.. screw that i hate contracts and overpriced plans. primus i found was the cheapest provider and the only one alternative with no contract neccessary.

if anyone has any questions feel free to drop a pm.

[jerryhung]

3 step guide to switching away from bell and rogers or any other shady providers.

first call bell sympatico 310-surf. and cancel. make sure you get the cancellation # and date.note they will do anything to retain you as a customer so make sure you turn down any offers or contracts. and it takes 30 days for the service to deactivate.

second no need to call bell to cancel home phone line.. call primus instead at 1-877-704-4269 they do all that for you.... cost is 19.95 a month for home phone service. you dont need to sign anything. the switch is seamless and takes approx 7-10 business days to complete. you will be called by an automated machine when the swtich is complete. this will also not affect your dsl move to teksavvy.

third call teksavvy 1-877-779-1575 and place an order for dsl premium or cogent. let the agent know you are currently with bell sympatico but have cancelled service and then supply the cancellation number i told you to write down from bell sympatico in step 1. teksavvy will have your dsl order activated the same time your bell sympatico dsl line is deactivated. again seamless switch.

now that is your 3 call guide to ridding yourself of bell.

***note***
you can go to rogers for local phone service(analog copper) but they charge 29.95 for basic service after the first year. 19.95 for the first year. and this is on contract.. screw that i hate contracts and overpriced plans. primus i found was the cheapest provider and the only one alternative with no contract neccessary.

if anyone has any questions feel free to drop a pm.

Not everybody is in the same situation to follow the 3 steps above, note
And note: To sign up, it really is ONE step (call TekSavvy). Then you cancel afterwards

Actually, I did mention to Rogers last night about their home phone costing more than my Bell Basic, as I don't need the 1 feature bundled in the $30/month package

Rogers told me they offer basic Home Phone (cable phone) for $21.95 as well, so it'll be $11.95 for the first year with $10/off promotion

I might consider using that as bargaining chip with Bell

[zoob]

Sweet. Teksavvy just got activated today on the Unlimited plan.
Simple, painless swap, just had to reconfigure my router.

Setup:
Teksavvy 5M Unlimited Residential
SpeedStream 5360 DSL modem
Linksys WRT54GS Tomato firmware


Rogers Express (Downtown Toronto)
- Ports blocked, cannot use UofT SMTP servers
- Torrents would max out bandwidth (7M down)
- Pretty stable ping for gaming 15-25 ms to a Toronto server

Rogers Express (Ajax, suburb of Toronto)
- Ports still blocked
- Torrents would hit no higher than 50k/sec
- Max download still 7M but NOT capable through torrents
- Unstable ping for gaming 15-45 ms to a Toronto server. Would be around 40ms at peak hours

Teksavvy
- No ports blocked
- Torrents maxing out bandwidth (5M down)
- Ping, I'll have to compare tonight, but right now I'm getting 15 ms to a Toronto server. I was expecting higher because I'm on the Unlimited plan.

Best part is:

Rogers comes out to $51 per month
Teksavvy comes out to $35 per month

I incurred no cost for the modem since for some reason I had one among all of my computer parts, my family uses Bell for their phone service, and a kind person in the freebies forum provided me with DSL filters for all of my phones, including one for a wallmount!

[traderNik]

BS is switching people to capped plans and NOT telling them and then LYING to them about it. They victimized me and MANY others who don't even know it yet. I had enough bs from BS and cancelled a few hours ago and will take my phone and long distance elsewhere, everything for $59.95/month, another kick in the face as I look at all the EXTRA I paid Bell over the years.

The monopoly mindset continues to pervade Bell, bizarre as it may seem. No company in Canada has treated me worse than Bell.

I am a happy Teksavvy user for the past couple of years. In fact, I am having a bit of a problem getting my speeds up to par, but the main thing is this - Teksavvy have been totally up front with me about it and have opened numerous tickets in order to try and solve the problem. My download speeds aren't terrible but they aren't near 5. Uptime has been very good and customer service is very good.

I will actually pay a small premium in order to avoid doing business with Bell Canada or Air Canada. You've gotta know that management has ****ed up when people are willing to pay extra to avoid giving them money.

[underpants]

Can someone comment on their usenet experience with the Teksavvy static IP? Are there any restrictions? I understand that download speeds are limited to 1 MB.

I'm with IGS right now. They dropped support for usenet (binaries) back in the winter and their customer service has gone way downhill since last fall (not to mention major billing screw ups).

It sounds like Teksavvy's customer service is awesome. I think I'm going to go for it.:cheesygri

[Happy13178]

Can someone comment on their usenet experience with the Teksavvy static IP? Are there any restrictions? I understand that download speeds are limited to 1 MB.

I'm with IGS right now. They dropped support for usenet (binaries) back in the winter and their customer service has gone way downhill since last fall (not to mention major billing screw ups).

It sounds like Teksavvy's customer service is awesome. I think I'm going to go for it.:cheesygri

Is that Teksavvy's hosted newsgroups, or newsgroups in general? I'm leaning towards teksavvy, but if 1mb is it, I'll have to go for 3web instead.

[underpants]

Is that Teksavvy's hosted newsgroups, or newsgroups in general?

I'm curious about Teksavvy's hosted newsgroups. For the $4 static IP fee, access to a decent newsserver seems like a good deals to me.

[Happy13178]

I'm curious about Teksavvy's hosted newsgroups. For the $4 static IP fee, access to a decent newsserver seems like a good deals to me.

I'm using rogers 8mbit right now...with newsgroups (using Giganews) I frequently top out over 900KB/s. I don't mind taking a hit going down to 5mbit, but I don't think I'd go with them if the best they can do is 1mbit.

[Dave98]

I'm using rogers 8mbit right now...with newsgroups (using Giganews) I frequently top out over 900KB/s. I don't mind taking a hit going down to 5mbit, but I don't think I'd go with them if the best they can do is 1mbit.

1mbit is for their provided usenet access. If you use a third party provider like giganews, speed will be limited only by what your connection can handle

[underpants]

Cancelled with IGS today. Service ends on Oct 31st.

Signed up with Teksavvy DSL Ult'd with Static IP today. Very nice guy helped me out. Said I would probably be without internet for about 5 business days due to the fact that TS doesn't work at all with IGS so they are unable to coordinate. I was like "Bell is going to pull my line card on the 31st and then put it back in 5 days later?" He was like "You wouldn't believe some of the things Bell does."

So it looks like I am without internet for a few days until (worst case scenario)Tuesday, November 6th. This sucks.>:( No pain no gain I guess.

I must say that I'm really impressed with Teksavvy support so far. I was able to speak to a knowledgeable human with minimal wait time. This is not the case with present day IGS.

I hope their service is as good as their support.

I'll let everyone know . . .

[earvinlion]

Thanks for everyone here has giving me enough motive to decide finally to choose Teksavvy after searching amost all ISPs available in Canada. No cap, no contract, payment available per month and not necessarily by credit card, it is wonderful! Although there are a couple much cheaper providers, Teksavvy with all credits here has to be my only choice. I called them twice only to make the order and make a small change, just like said by others, sooner a human being answered and talked in a comfortable way. I am convinced that I will have little problem with them though it is the first day I use it. One little thing I am not so satisfied is that my billing date is the day I placed the order not the day I was connected.

[mushroomcheese]

I know some of these questions may have been previously answered but I don't have time to go though 47 pages so if anyone could help answer these it would be greatly appreciated:

Do I need to get the $4/month static IP option if I want to use newsgroups?

If I do get the $4/month static IP, will I still need to use a separate provider like AstraWeb for newsgroups or just to obtain faster speeds?

I have a DSL modem but just cancelled Rogers cable service - how do I get a DSL line installed?

[Dave98]

I know some of these questions may have been previously answered but I don't have time to go though 47 pages so if anyone could help answer these it would be greatly appreciated:

Do I need to get the $4/month static IP option if I want to use newsgroups?

If I do get the $4/month static IP, will I still need to use a separate provider like AstraWeb for newsgroups or just to obtain faster speeds?

I have a DSL modem but just cancelled Rogers cable service - how do I get a DSL line installed?

Yes, you need the static IP option if you want to use their provided newsgroup access. You DON'T need it if you want to sign up with another service like astraweb

If you get their static IP option, you won't need to subscribe to any other newsgroup access. HOWEVER, Teksavvy's usenet access is speed capped at 1 Mbps. If you use another newsgroup provider, it'll be faster.

When you sign up with Teksavvy, they'll take care of the DSL setup on their end. This typically takes about a week. In your house, all you need to do is connect your modem to a phone jack and install DSL filters on all the other phone jacks that have phones or fax machines connected to them

[mcg]

Hey guys,

There is also a forum over at DSLreports in which the TSI techs actually monitor and reply quite frequently, you should probably direct your concerns or questions there.

http://www.dslreports.com/forum/teksavvy

Just in case you didnt know =)

[Frankie3s]

Hey guys,

There is also a forum over at DSLreports in which the TSI techs actually monitor and reply quite frequently, you should probably direct your concerns or questions there.

http://www.dslreports.com/forum/teksavvy

Just in case you didnt know =)

Thank you!

[mushroomcheese]

Hey,

I'm still kind of confused on how to set up a DSL line when I just cancelled cable.

So I don't need a technician to come and switch my cable line to a DSL line or anything?

Can I just get a Bell technician to come to my house and set up a DSL line instead of the cable line?


Yes, you need the static IP option if you want to use their provided newsgroup access. You DON'T need it if you want to sign up with another service like astraweb

If you get their static IP option, you won't need to subscribe to any other newsgroup access. HOWEVER, Teksavvy's usenet access is speed capped at 1 Mbps. If you use another newsgroup provider, it'll be faster.

When you sign up with Teksavvy, they'll take care of the DSL setup on their end. This typically takes about a week. In your house, all you need to do is connect your modem to a phone jack and install DSL filters on all the other phone jacks that have phones or fax machines connected to them

[Dave98]

Hey,

I'm still kind of confused on how to set up a DSL line when I just cancelled cable.

So I don't need a technician to come and switch my cable line to a DSL line or anything?

Can I just get a Bell technician to come to my house and set up a DSL line instead of the cable line?

Do you have regular phone service with Bell?

If so, then 9 times out of 10, you won't even need a technician over to install DSL. It's pretty much done all on their end. It takes them about a week to activate DSL service on your phone line.

Cancel your cable service. Order the DSL service. That's it. There's no physical "switching" needed at your house aside from connecting the DSL modem to a phone jack and your computer/router.

[mushroomcheese]

Do you have regular phone service with Bell?

If so, then 9 times out of 10, you won't even need a technician over to install DSL. It's pretty much done all on their end. It takes them about a week to activate DSL service on your phone line.

Cancel your cable service. Order the DSL service. That's it. There's no physical "switching" needed at your house aside from connecting the DSL modem to a phone jack and your computer/router.

Right now there is no phone jack in my computer room.

That's why I'm wondering if there is a way to switch my cable internet jack into phone jack to be used as a DSL line?

[Dave98]

Right now there is no phone jack in my computer room.

That's why I'm wondering if there is a way to switch my cable internet jack into phone jack to be used as a DSL line?

well no, not exactly.

You'd have to do some re-wiring in your house for that. The easiest solution would probably be to get a wireless router. Connect the DSL modem to whatever room you have a phone jack available and connect it to the router as well. That way, you wouldn't have to move anything but you'll have to spend some money on some wireless equipment

[cadsii]

let me answer some questions

i have teksavvy for 4 months now do heavy newsgroups


on astraweb i do about 520KB steady on rogers i did about 700 and my friends is doing 900 now on the regular service...

4$ static ip i also got because i use a webserver

static ip gives u 1 connection totaling about 100KB which is aight...

torrents fly since there is no throtteling ...

customer service is amazing speak with a rep in under a minute everytime u cant beat that kinda service

[emz]

I'm quite excited to sign up to Teksavvy in a couple of weeks. I've already cancelled Sympatico a couple of weeks ago when I stumbled upon this thread.

Sympatico CSR tried to "lure" me to stay by offering me a "no contract, 12 month, month to month price similar to Teksavvy's"...and then I asked, "Yeah but what happens in 12 months? It's just going to revert back to the regular price"....I was told that I could just call back and re-negotiate another "no contract"-contract. Then Bell CSR asked me: what would I do if Teksavvy raises their price in the next 12 months? I had to bite my tongue from replying something unprofessional.

Bah, the only thing I'm in the hunt for now is a speedtouch modem. I know and I've read on several forums that it's not necessary to use that model..and that 2wire is sufficient and such. But still...

What I like about Teksavvy, after speaking to them on the phone for informaton, is the fact that they only bill you 5 days ahead of time, not an entire month. And their customer service is quite honest, friendly and most importantly, helpful and informative!

[Happy13178]

I'm quite excited to sign up to Teksavvy in a couple of weeks. I've already cancelled Sympatico a couple of weeks ago when I stumbled upon this thread.

Sympatico CSR tried to "lure" me to stay by offering me a "no contract, 12 month, month to month price similar to Teksavvy's"...and then I asked, "Yeah but what happens in 12 months? It's just going to revert back to the regular price"....I was told that I could just call back and re-negotiate another "no contract"-contract. Then Bell CSR asked me: what would I do if Teksavvy raises their price in the next 12 months? I had to bite my tongue from replying something unprofessional.

Bah, the only thing I'm in the hunt for now is a speedtouch modem. I know and I've read on several forums that it's not necessary to use that model..and that 2wire is sufficient and such. But still...

What I like about Teksavvy, after speaking to them on the phone for informaton, is the fact that they only bill you 5 days ahead of time, not an entire month. And their customer service is quite honest, friendly and most importantly, helpful and informative!

If Teksavvy raises their prices, they're still superior to bell, and still cheaper more than likely. I'm going with 3web personally, just for the extra speed. If TS was a bit faster I'd like go with them, but I don't want to go that far back from my existing connection.

[xwar]

I just signed up last night. Have a Speedstream 4200 and some filters, so I only had to pay the first month.

Still have Rogers until my service goes live on October 30th and I can confirm I am happy with Teksavvy.

Reason for switching? Simply torrents were working amazingly on Rogers until the past weekend.

I guess they finally starting throttling my neighbourhood.

[hardcoredummy]

Well, i've been with TekSavvy for a few weeks... the first few weeks were AWESOME. I was literally getting faster speeds than with Bell. But the last few days, my speeds have dropped down to 384Kbps. I called them yesterday night, and they answered the phone quickly. Tested my line, and agreed that the connection has been dropped for some reason. This morning the speeds were back up to normal Bell Speed (5Mpbs... i was getting 6-7Mpbs with Teksavvy in the beginning)... i was disappointed, but that's what i paid for, so i didn't mind. Came home, and i'm now back to 384Kpbs. I just got off the phone with them, and they even admitted for some reason it got raised, and then dropped again.

So again, i'm waiting for a ticket to get this resolved. I don't know if it's Bell that's fvcking around (which i wouldn't doubt), or something on Teksavvy end, but i'm thinking on looking around to another provider now. Any suggestions out there?

[hardcoredummy]

I dont work for Bell anymore for years now, Rogers sucks period and so does Bell but Rogers sucks more

Then why the hell are you calling yourself a Bell Rep when you signed up in April if you haven't worked for them 'for years now'?

[Dave98]

Well, i've been with TekSavvy for a few weeks... the first few weeks were AWESOME. I was literally getting faster speeds than with Bell. But the last few days, my speeds have dropped down to 384Kbps. I called them yesterday night, and they answered the phone quickly. Tested my line, and agreed that the connection has been dropped for some reason. This morning the speeds were back up to normal Bell Speed (5Mpbs... i was getting 6-7Mpbs with Teksavvy in the beginning)... i was disappointed, but that's what i paid for, so i didn't mind. Came home, and i'm now back to 384Kpbs. I just got off the phone with them, and they even admitted for some reason it got raised, and then dropped again.

So again, i'm waiting for a ticket to get this resolved. I don't know if it's Bell that's fvcking around (which i wouldn't doubt), or something on Teksavvy end, but i'm thinking on looking around to another provider now. Any suggestions out there?

Bell is responsible for profiles being raised and dropped. It's not really something Teksavvy can control.

Bell is also releasing a 6mb profile and that's probably why you were stuck on it at the beginning. Wholesalers like Teksavvy aren't supposed to have those profiles for their customers yet though so you were an abnomality but it does seem to be happening every once in a while for new users.

[sickcars]

Well, i've been with TekSavvy for a few weeks... the first few weeks were AWESOME. I was literally getting faster speeds than with Bell. But the last few days, my speeds have dropped down to 384Kbps. I called them yesterday night, and they answered the phone quickly. Tested my line, and agreed that the connection has been dropped for some reason. This morning the speeds were back up to normal Bell Speed (5Mpbs... i was getting 6-7Mpbs with Teksavvy in the beginning)... i was disappointed, but that's what i paid for, so i didn't mind. Came home, and i'm now back to 384Kpbs. I just got off the phone with them, and they even admitted for some reason it got raised, and then dropped again.

So again, i'm waiting for a ticket to get this resolved. I don't know if it's Bell that's fvcking around (which i wouldn't doubt), or something on Teksavvy end, but i'm thinking on looking around to another provider now. Any suggestions out there?


Yup its not in Teksavvys control speed profiles. Teksavvy puts in a ticket with Bell and they Raise or Lower the speed profile. Sometimes its just dumb bell techs that make mistakes or who knows even messes around.

[hardcoredummy]

Well dumb bell techs i can understand. I've dealt with Bell for 4 years, and EVERY single year i have problems with my billing with them... and i called them 3 times to replace my modem which i rented each month, and NOT A SINGLE ONE was ever sent to me.

Well, i'm now back at the 5Mbps this morning. Too bad, because i was liking the 6Mbps

I think i'll still with TS for now. They've got fantastic support. The best i've dealt with in a long long time (and they answer the phone quickly).

[hardcoredummy]

WTF? My speeds/profile have dropped AGAIN. It's a really good thing Teksavvy has great tech support, otherwise i would be pissed (i haven't had to wait in a tech queue yet). Well i am kinda pissed... because i need to download 12gb right now.

[Avatar]

If Bell is the only one can change the profile, they cann easily piss off third party provider's customers by lowering their profiles and encourage them to go back to Bell

[emz]

If Bell is the only one can change the profile, they cann easily piss off third party provider's customers by lowering their profiles and encourage them to go back to Bell

I don't think that would surprise anyone... a big corporation impeding the success of small market 3rd party internet providers....:mad:

After all these years with Bell, I just found out - after signing up to Teksavvy - that I can only get a max of 3Mb...

I spoke to a Bell tech to see if there's anything they can do about it and the answer was no: "I'm sorry Ma'am, there's nothing we can do. With your number, you can only get that speed. But if you want better speed - you can upgrade to Wimax." That's all I kept hearing throughout the conversation: "UPGRADE TO WIMAX INTERNET" :mad:

I spoke to a Teksavvy CSR about the same issue and I can tell the difference in Customer support etiquette:

The Teksavvy CSR explained to me several reasons WHY my speed was probably only 3Mb and why it probably couldn't go higher than that. Also, the Teksavvy CSR even gave me hope re: hypothetical possibilities in the future on getting my speed increased (e.g, a new Bell tower built that's closer to my home, etc.). Their CSRs actually take a few minutes to explain and educate you on what's going on, why it's happening, etc.

I can't wait to start using Teksavvy and get rid of Sympatico in 2 weeks!

[hardcoredummy]

Well guess what! It's been dropped AGAIN (after getting it fixed this morning). I'm calling their tech support at least twice a day now. I've been upped and then dropped 5 times now over the last 3 days (i may have been dropped a long time ago, but i haven't used my connection for downloading for a week).

[mau108]

Well guess what! It's been dropped AGAIN (after getting it fixed this morning). I'm calling their tech support at least twice a day now. I've been upped and then dropped 5 times now over the last 3 days (i may have been dropped a long time ago, but i haven't used my connection for downloading for a week).


Do you notice noise on your line? Pick up a phone and hit a number and listen.

Disconnect as many phones as you can live with out (the more the crappier especially on old lines)

[mcg]

This is what happened to me too, it happens over a course of 3-5 days, constant disconnections for a few minutes then getting back online. Then it goes away for a long time, before showing up again (possibly).

I've talked to Teksavvy about it, they have found no noise on my line, my stats are perfect; it most likely has to do something with Bell and them performing line upgrades to ADSL2+... if you haven't noticed, I think they have service for 16mbps already.

[sickcars]

This is what happened to me too, it happens over a course of 3-5 days, constant disconnections for a few minutes then getting back online. Then it goes away for a long time, before showing up again (possibly).

I've talked to Teksavvy about it, they have found no noise on my line, my stats are perfect; it most likely has to do something with Bell and them performing line upgrades to ADSL2+... if you haven't noticed, I think they have service for 16mbps already.

Hmm very weird. I dont even see bell doing that to you as much as I hate them lol.

Maybe defective DSL Modem?

[mcg]

Hmm, shouldn't be, it was stable for around a month before the constant disconnection thing happened... probably an ISP side thing.

[sickcars]

Hmm, shouldn't be, it was stable for around a month before the constant disconnection thing happened... probably an ISP side thing.

Ya probably is on the isp side but just because teksavvy has been called a few times and so on and they cant really find a problem im just throwing out other suggestions.

Could even be a bad phone jack to or something...who knows lol

[hardcoredummy]

Do you notice noise on your line? Pick up a phone and hit a number and listen.

Disconnect as many phones as you can live with out (the more the crappier especially on old lines)

Has nothing to do with that. I've been with Bell for about 4-5 years, using the same modem and line. Up until 3 weeks ago, i switched to Teksavvy. Not only that, but they KNOW that Bell is messing with my profile. All i need to do is call, and they know what profile i'm set to at the moment. Right now i'm back to 5Mbps.

[hardcoredummy]

Bell ADSL2+ service is almost exclusively for their IPTV (getting Satellite television over IP) atm. Hopefully they will go residential with it soon. Rogers will be in a world of hurt if they do.

[digdoug]

is teksavvy truly unlimited? if I downloaded like 1000 GB, they WON'T kick you? not that I intend to, but I'm wondering how far they'll let a user go. 500 GB?

[Dave98]

is teksavvy truly unlimited? if I downloaded like 1000 GB, they WON'T kick you? not that I intend to, but I'm wondering how far they'll let a user go. 500 GB?

For now.. but with the way things are going, I wouldn't be surprised if they were to start capping soon. If they decide to start capping, it probably won't be as low as Bell and Rogers. Too many people are apparently abusing the system. An account that uses 1000GB of bandwidth is a loss because it costs them more money than the $30/month fee that they charge. Chances are, the term 'unlimited' won't be around much longer.

[Frankie3s]

For now.. but with the way things are going, I wouldn't be surprised if they were to start capping soon. If they decide to start capping, it probably won't be as low as Bell and Rogers. Too many people are apparently abusing the system. An account that uses 1000GB of bandwidth is a loss because it costs them more money than the $30/month fee that they charge. Chances are, the term 'unlimited' won't be around much longer.

Very true. I read on DSL Reports an unofficial comment (I repeat, unofficial) that they might need to introduce a cap (like 500GB) to remain profitable. I'm wondering if some of the slowness issues that some people have reported are due in part thanks to the heavy downloaders?

If someone is truly using everything that they have downloaded then great. But I think a lot of people have a download addiction and feel compelled to download anything.

[rockthecasbah]

I have a question.

For those of you who switched from Bell Sympatico to Teksavvy, when you returned the modem, did you HAVE to return the ethernet cable?

It says on the list of things to return: the dsl modem, the power adapter and the ethernet cable (the rest of the stuff, like the filters, it says "if supplied" so I'll just ignore that stuff... not that I even received any of the stuff besides the typical filters). I might need the ethernet cable when I buy a new desktop computer and I imagine that they would really have no use for some measly cable. When I bought my 2wire modem, it only came with the power adapter and modem. So I need a few things from my original set up.

So has anyone ever returned JUST the dsl modem (and power adapter) and not be billed the $75 "cancelation fee"?

[emz]

I have a question.

For those of you who switched from Bell Sympatico to Teksavvy, when you returned the modem, did you HAVE to return the ethernet cable?

It says on the list of things to return: the dsl modem, the power adapter and the ethernet cable (the rest of the stuff, like the filters, it says "if supplied" so I'll just ignore that stuff... not that I even received any of the stuff besides the typical filters). I might need the ethernet cable when I buy a new desktop computer and I imagine that they would really have no use for some measly cable. When I bought my 2wire modem, it only came with the power adapter and modem. So I need a few things from my original set up.

So has anyone ever returned JUST the dsl modem (and power adapter) and not be billed the $75 "cancelation fee"?

good question because I'll be in the same boat in 2 weeks time...

[hardcoredummy]

Guess what? It was dropped AGAIN. Good thing their tech support is opened. I can't believe this crap though. I'm nearing my patience now. Their tech support is good, but every time i've called they said they'll escalate my ticket... how many times can it be escalated anyways?

[Topher]

Bell ADSL2+ service is almost exclusively for their IPTV (getting Satellite television over IP) atm. Hopefully they will go residential with it soon. Rogers will be in a world of hurt if they do.

They offered me the ADSL2+ for $99.95/mo, but with a low cap. Something like 100GB if memory serves me. I only called to make sure I could get ADSL period, so I could go direct to Teksavvy. I've had no issues at all since making the switch. Now I just have to get a QoS router.

[mlerner]

Bell ADSL2+ service is almost exclusively for their IPTV (getting Satellite television over IP) atm. Hopefully they will go residential with it soon. Rogers will be in a world of hurt if they do.

ADSL2+ is ONLY offered for Sympatico Optimax and IPTV has been scrapped for the moment, if you search you will see the news on that.

[Evil Baby]

I have a question.

For those of you who switched from Bell Sympatico to Teksavvy, when you returned the modem, did you HAVE to return the ethernet cable?

It says on the list of things to return: the dsl modem, the power adapter and the ethernet cable (the rest of the stuff, like the filters, it says "if supplied" so I'll just ignore that stuff... not that I even received any of the stuff besides the typical filters). I might need the ethernet cable when I buy a new desktop computer and I imagine that they would really have no use for some measly cable. When I bought my 2wire modem, it only came with the power adapter and modem. So I need a few things from my original set up.

So has anyone ever returned JUST the dsl modem (and power adapter) and not be billed the $75 "cancelation fee"?

I know Rogers doesn't care about the cable. You could always call in and ask though. That might get your the real answer.

[p1mp]

I'm contemplating the switch to TS. I don't know if it's Bell being complete dicks or the wiring in my house but I get maxed out at 300KB/s.

If TS can put me over the 400+ mark, I'll be glad to make the switch!

Hell, if I can avg 300 and pay 10$ less, I'll do that too.

[terrybear]

Well I got sick of how my dlink DSL modem has been goin on Teksavvy so I am supost to be sometime tomorrow recieving a Speedtouch 516 from them on rent to own.

Any advice/programs & ect I should get in preperation for when it gets here ??

thanks

[rockthecasbah]

I know Rogers doesn't care about the cable. You could always call in and ask though. That might get your the real answer.

Yeah I was planning to call but I never (by "never", I mean these last 2 days as I received the letter yesterday) seem to catch the CSRs during business hours. And I have a feeling that I'll end up with a smart assy CSR who will be like, "well what does it say on the sheet? SO WHAT DO YOU THINK?" or even a CSR who will just assume whatever it states is what is required (which can be expected).

Oh well, I'll be sure to call tomorrow morning (unless another RFDer states that they indeed send in just the modem/power adapter and all was fine, then I will follow suit). I also need to find a box to ship it. They originally told me they'd ship me a box but I guess they stopped and now, just send labels.

[terrybear]

Well I got sick of how my dlink DSL modem has been goin on Teksavvy so I am supost to be sometime tomorrow recieving a Speedtouch 516 from them on rent to own.

Any advice/programs & ect I should get in preperation for when it gets here ??

thanks

anyone ??

[mcg]

er... programs?

As for advice... well, you might wanna plug in the modem and see if your internet works, lmao

[Avatar]

They offered me the ADSL2+ for $99.95/mo, but with a low cap. Something like 100GB if memory serves me. I only called to make sure I could get ADSL period, so I could go direct to Teksavvy. I've had no issues at all since making the switch. Now I just have to get a QoS router.

LOL. $100 for 100GB? They are really naive. The business must be really good for them.

[bluestreetlight]

Just subscribed Teksavvy this week and getting 3600kbps dl 650kbps ul. Called Teksavvy about 5Mbps and was told to wait for a week to see the actual speed. What are other people speed? Does my line has 3Mbps profile?

[Dave98]

Just subscribed Teksavvy this week and getting 3600kbps dl 650kbps ul. Called Teksavvy about 5Mbps and was told to wait for a week to see the actual speed. What are other people speed? Does my line has 3Mbps profile?

sounds like you were put on a provisionary line which is basically just a temporary line before your service was supposed to be activated. 3600kbps would be higher than a 3Mbps profile.

[hardcoredummy]

Well it's been over 24hrs now without the profile being dropped, so hopefully it's permanent now.

[digdoug]

For now.. but with the way things are going, I wouldn't be surprised if they were to start capping soon. If they decide to start capping, it probably won't be as low as Bell and Rogers. Too many people are apparently abusing the system. An account that uses 1000GB of bandwidth is a loss because it costs them more money than the $30/month fee that they charge. Chances are, the term 'unlimited' won't be around much longer.

maybe 500 GB is their @cost price of bandwidth? Still, I'd like a service where I never have to worry if I'll go over, especially since I use newsgroups a lot. I wouldn't mind paying $40/month @ teksavvy for that assurance.

[hardcoredummy]

Well, it's down make to 512k profile again. They know me by name now and what my problem is immediately. They're taking it up with Bell's 'manager', whoever that is, to keep my profile from dropping every day. Man, this has been horrible. I'm about to drop TS and go with another company now.

[Dave98]

maybe 500 GB is their @cost price of bandwidth? Still, I'd like a service where I never have to worry if I'll go over, especially since I use newsgroups a lot. I wouldn't mind paying $40/month @ teksavvy for that assurance.

Whatever the cost is, apparently they've decided to keep their unlimited service as it is for now. So I'm guessing there will be a huge exodus to TS soon.. well more so than before anyway.

[Dave98]

Well, it's down make to 512k profile again. They know me by name now and what my problem is immediately. They're taking it up with Bell's 'manager', whoever that is, to keep my profile from dropping every day. Man, this has been horrible. I'm about to drop TS and go with another company now.

No point in changing to another company if all you're going to do is go to another DSL provider. Bell is in charge of all the profiles regardless of what provider you use.

[smuncky]

Well, it's down make to 512k profile again. They know me by name now and what my problem is immediately. They're taking it up with Bell's 'manager', whoever that is, to keep my profile from dropping every day. Man, this has been horrible. I'm about to drop TS and go with another company now.

i would actually stay with TS cuz they will actually try and make it work, while other companies probably will not.

[kcorscadden]

No point in changing to another company if all you're going to do is go to another DSL provider. Bell is in charge of all the profiles regardless of what provider you use.

+1

Bell owns all the DSL wiring here in Ontario, so canceling TSI is pointless. Your only other option is cable, and I am pretty sure you don't want that.

Just be patient, I know it is frustrating, but remember the head company you are dealing with: BELL. When do they ever get anything right?

[mushroomcheese]

Ordered TekSavvy 5MB Premium Service earlier this week.

Finally connected, except here are my speeds:

Download - 351 kbps
Upload - 478 kbps

Why the extremely slow speeds? Should I call them or do you think they will improve over the next couple of days? :|

[hardcoredummy]

Ordered TekSavvy 5MB Premium Service earlier this week.

Finally connected, except here are my speeds:

Download - 351 kbps
Upload - 478 kbps

Why the extremely slow speeds? Should I call them or do you think they will improve over the next couple of days? :|


You're on the 512kbps profile. Call them. That is the exact same thing that's happening to me.

[sickcars]

Ordered TekSavvy 5MB Premium Service earlier this week.

Finally connected, except here are my speeds:

Download - 351 kbps
Upload - 478 kbps

Why the extremely slow speeds? Should I call them or do you think they will improve over the next couple of days? :|

What kind of DSL Modem do you have?
If you have a SpeedTouch 516 then download this program,
http://www.2cent.de/dmt/v7/dmt.zip

Connect your modem directly to your computer (no router) and run the program. The pass word will be the same as the user name.

Once you get your stats take a screen shot and post it, then we can tel you how good or bad your dsl line is and what speed you can get etc.

Ciao

[mushroomcheese]

I have a Speedstream 5200 modem.

I just called Teksavvy, they said my activation date is tomorrow even though I can already connect right now? :confused:

Hopefully the speed improves tomorrow, will keep this updated!

[Jin-n-Juice]

I have a Speedstream 5200 modem.

I just called Teksavvy, they said my activation date is tomorrow even though I can already connect right now? :confused:

Hopefully the speed improves tomorrow, will keep this updated!

Yep, if your activation date is tomorrow, they can't do anything with Bell until 11:59pm tomorrow.

[the_fm]

i need to call Teksavvy tomorrow about the speed. seems like i'm only on the 3mb profile considering the CO is only 1.6km away from home. damn Bell!!! :|

[rockthecasbah]

i need to call Teksavvy tomorrow about the speed. seems like i'm only on the 3mb profile considering the CO is only 1.6km away from home. damn Bell!!! :|

How do you know the distance from the CO? Is it just by asking? (I haven't called yet, but my speed is well under 3 MB and Bell never told me my distance. Just said I can get a max of 3MB)

[sickcars]

i need to call Teksavvy tomorrow about the speed. seems like i'm only on the 3mb profile considering the CO is only 1.6km away from home. damn Bell!!! :|

Ya 3mb is the default speedprofile. they will be ble to fix that easily.

[sickcars]

How do you know the distance from the CO? Is it just by asking? (I haven't called yet, but my speed is well under 3 MB and Bell never told me my distance. Just said I can get a max of 3MB)

If you can get the stats of your line depending on your DSL modem you can get an est of your distance from the C/O and how good your line is etc.

[rockthecasbah]

If you can get the stats of your line depending on your DSL modem you can get an est of your distance from the C/O and how good your line is etc.


Hmm I can't seem to find that info on my 2wire management page (if anyone has that modem, maybe you could enlighten me).

I'm looking at the broadband link details page. Maybe I am just oblivious to it in there?

DSL Connection Details
DSL Line (Wire Pair): Line 1 (inner pair)
Protocol: G.DMT Annex A
Downstream Rate: 2496 kbps
Upstream Rate: 640 kbps
Channel: Interleaved
Current Noise Margin: 9.0 dB (Downstream), 12.0 dB (Upstream)
Current Attenuation: 63.0 dB (Downstream), 31.5 dB (Upstream)
Current Output Power: 17.4 dBm (Downstream), 11.9 dBm (Upstream)
DSLAM Vendor Information: Country: {0x0F} Vendor: {ALCB} Specific: {0x00}
PVC Info: 0/35


I should contact them about my line. I'm on the 5 mb price point.

[Dave98]

Hmm I can't seem to find that info on my 2wire management page (if anyone has that modem, maybe you could enlighten me).

I'm looking at the broadband link details page. Maybe I am just not oblivious to it in there?

I should contact them about my line. I'm on the 5 mb price point.

The Broadbank Link details page is indeed the correct one to find your line stats.



Downstream Rate: 2496 kbps
Upstream Rate: 640 kbps

This section shows your sync rate. You are on the 3mb profile. The thing with PPPoE DSL is that there is a bit of overhead so you can never really get the full 3mb so you're getting the right speed at that particular profile.

Here's your problem


Current Noise Margin: 9.0 dB (Downstream), 12.0 dB (Upstream)
Current Attenuation: 63.0 dB (Downstream), 31.5 dB (Upstream)

To put it simply
Noise Margin = the higher, the better. 9dB is very low.
Attenuation = the lower, the better. 63dB is extremely high and is actually pretty close to the limit on whether a line can even quality for DSL.

Attenuation is basically the value that closely matches your distance from the CO.

So.... unless Bell puts a stinger in your area sometime in the future, DSL won't get any faster for you.

[rockthecasbah]

Thanks for the response, Dave98.

*sigh* As I figured. Damn you, Bell. I guess I'll forever be at this slowish speed unless I move :\ Frankly, the 2wire has made my speed better and faster. I used to have the Alcatel Speed Touch Home modem (http://service.sympatico.ca/index.cfm?method=content.view&category_id=621&content_id=1256) since 2000 when I became a HSE customer. I asked for a better modem a few times but they kept saying, "it's good enough, we don't trade in modems unless it's on the list of retired modems" or something. The speeds I got on that were around the 1 MB range. Ironically, when I left for TekSavvy, they FINALLY said that they would change my modem. Oh well, too late.

[sickcars]

The Broadbank Link details page is indeed the correct one to find your line stats.



This section shows your sync rate. You are on the 3mb profile. The thing with PPPoE DSL is that there is a bit of overhead so you can never really get the full 3mb so you're getting the right speed at that particular profile.

Here's your problem


To put it simply
Noise Margin = the higher, the better. 9dB is very low.
Attenuation = the lower, the better. 63dB is extremely high and is actually pretty close to the limit on whether a line can even quality for DSL.

Attenuation is basically the value that closely matches your distance from the CO.

So.... unless Bell puts a stinger in your area sometime in the future, DSL won't get any faster for you.


He is corect. But you can sometimes improve your stats. Sometimes its your internal wiring that could be causing some of the issues. So going around your house and trying different phone Jacks and checking the stats may find a better jack. of course this is easier with a laptop.

The best thing you can do is plug our modem directly into your demarc which is where your phone lines comes into your house from the outside. Sometimes bell will install a NID which is usaully a grey box on the side of your home.

if you have one open it up and you should see a phone cable in there which is pluged into a phone jack. If you plug our DSL modem in there then check your stats this will tell you if its internal wiring issue or just distance/bells lines outside your home because it will bypass all your internal wires.

Post back your findings if you can do any of this.

Ciao

[M-e-X-x]

not sure if this has been mentioned, but they've started to advertise availability in AB and BC

[jimmyjamez]

anyone here suffer from torrents throttling ?

[Frankie3s]

anyone here suffer from torrents throttling ?

That's a pretty general question. Why bother to post if you don't include more detail such as the ISP? Are you asking is TekSavvy now throttling?

[xla4life]

anyone here suffer from torrents throttling ?

I can still get up to 500kb/s download speeds with bittorrent.

[Oversized Rooster]

anyone here suffer from torrents throttling ?

Not yet. I hope Bell's new throttling policy doesn't weed its way down to resellers like TekSavvy. Else I'll have to consider some sort of business internet plan if BOTH Bell and Rogers (and their resellers) now throttle.

If there was anyone with a half a brain over at Telus, now would be a great time to enter the Ontario/Quebec ISP market in full storm.

[xwar]

Straight from the mouth of Teksavvy itself, Bell can't throttle Teksavvy users.

"Bell currently has the ability to cut DSL service on users that are deemed abusers on their Sympatico network... These users would be prevented from getting DSL through a Bell Wholesaler should Bell choose.

Bell can however not throttle us... They can only set profile sync speeds.

Rocky
--
TSI Rocky - TekSavvy Solutions Inc."

But there is some bad news .... coming Janurary 2008, Unlimited service is going up in price by $10 bucks to 39.95 /month.

Read below:

"Solution for Bandwidth/Unlimited... and better Premium too!

Alright gang,

We've found what we believe is the best scenario for everything going forward....

************************************************** **
************************************************** **

ON/QC/AB/BC: Premium Service...
When: Effective NOW!

Bulk (must Pre-pay): $10/100GB
Overage Fees/no-bulk: $0.25/GB (that's right... not a typo)

************************************************** **

ON/QC: Unlimited Service...
When: Effective Jan 1st, 2008

Monthly Rate: $39.95/month
Note: Price based on a maximum 5-6Meg speed profiles and will be adapted for higher speeds when they arrive.

************************************************** **
************************************************** **

When we split off the unlimited only users, we saw an average of 86.9GB for October where 14% were above 200GB.

Pulling averages and allowing for growth while trying to find a way to deal with the unlimited service... This just seemed as the most sensible way to go!

We were going to investigate things in the future but realised, no sense.... It's a pretty straight forward math game. The unlimited is staying alive as we said we'd try and deliver, and the premium just got better!

This should allow for protecting against the introduction of new speeds. We plan to scrutinize accounts above 300GB to ensure they aren't using speeds above 6Meg... Should they be, we will charge out at $0.25/GB above 100GB.

Enjoy!

Rocky
--
TSI Rocky - TekSavvy Solutions Inc."


Full link below:
http://www.dslreports.com/forum/r19399703-Solution-for-BandwidthUnlimited-and-better-Premium-too

[Rehan]

ON/QC/AB/BC: Premium Service...
When: Effective NOW!

Bulk (must Pre-pay): $10/100GB
Overage Fees/no-bulk: $0.25/GB (that's right... not a typo)
The wording there is a bit confusing, but based on the thread at DSL Reports, the first 100 GB is included in the $30/month fee for the Premium Service and it's the extra data beyond 100 GB that's $10/100 GB. So I think what he meant was:

Overage Fees/bulk (must Pre-pay): $10/100GB
Overage Fees/no-bulk: $0.25/GB

[xwar]

After a lot of discussion on dslreports, Rocky has made some changes to the plan again to appease a lot of disgruntled users. It's definately better!

OK... Here's the revised information...

Solution for Bandwidth (Part 2)

Alright gang,

Continuation from »Solution for Bandwidth/Unlimited... and better Premium too!

Here's the updated version as per discussed...

************************************************** **
************************************************** **

ON/QC/AB/BC: Premium Service...
When: Effective NOW!

Capped Amount: 200GB (formally 100GB)
Bulk (must Pre-pay): $10/100GB
Overage Fees/no-bulk: $0.25/GB (that's right... not a typo)

************************************************** **

ON/QC: Unlimited Service...
When: Effective Jan 1st, 2008

Monthly Rate: $39.95/month
Note: Price based on a maximum 5-6Meg speed profiles and will be adapted for higher speeds when they arrive.

************************************************** **
************************************************** **
--
TSI Rocky - TekSavvy Solutions Inc.

[Macross_Freek]

After a lot of discussion on dslreports, Rocky has made some changes to the plan again to appease a lot of disgruntled users. It's definately better!

OK... Here's the revised information...

Solution for Bandwidth (Part 2)

Alright gang,

Continuation from »Solution for Bandwidth/Unlimited... and better Premium too!

Here's the updated version as per discussed...

************************************************** **
************************************************** **

ON/QC/AB/BC: Premium Service...
When: Effective NOW!

Capped Amount: 200GB (formally 100GB)
Bulk (must Pre-pay): $10/100GB
Overage Fees/no-bulk: $0.25/GB (that's right... not a typo)

************************************************** **

ON/QC: Unlimited Service...
When: Effective Jan 1st, 2008

Monthly Rate: $39.95/month
Note: Price based on a maximum 5-6Meg speed profiles and will be adapted for higher speeds when they arrive.

************************************************** **
************************************************** **
--
TSI Rocky - TekSavvy Solutions Inc.

Wow premium service cap going up. That's quite good actually. I would actually get the premium service because I rarely go over 200gb a month.

[Riflem@n]

Very respectable changes here, 30 bucks for truly unlimited was way too cheap.

[Hu$tlah]

I have Rogers high speed extreme and just lately I believe starting Monday I started experiencing throttling. I can never see the green light anymore, its always yellow on torrents. I used to be able to get 800kb/s but on average I would get close to 400kb/s on a good torrent. Now I get at most 40-50kb/s but its always yellow and that speed I would get only if there are many ppl seeding. I am thinking about changing ISPs so will give techsavy a call sometime today for sure.

[Dave98]

So it's quite clear that Teksavvy has taken on a lot of the heavy users from both Rogers and Bell and it's costing them. Like I said in the Bell throttling thread, that these people who run their torrent clients 24/7 are ruining it for everyone else. Difference is, Teksavvy is being honest to their customers. In the end, it's still cheaper than Bell and with better service, even though the price hike to unlimited is a bit disappointing.

It should be interesting to see what the other DSL wholesalers will do.

[Riflem@n]

I have Rogers high speed extreme and just lately I believe starting Monday I started experiencing throttling. I can never see the green light anymore, its always yellow on torrents. I used to be able to get 800kb/s but on average I would get close to 400kb/s on a good torrent. Now I get at most 40-50kb/s but its always yellow and that speed I would get only if there are many ppl seeding. I am thinking about changing ISPs so will give techsavy a call sometime today for sure.

sounds like a port forwarding problem/

[jedijome]

i'm on primus and unless they're having serious network issues at the moment i'm pretty sure i'm being throttled. this sucks, i guess i'll be signing up with teksavy if things don't improve by tomorrow.

[HKPolice]

a TSI employee once posted that it costs them $10 a month to provide 300GB of bandwidth for the unlimited service, and I don't think 'renting' the DSL line from bell costs more than $20.

Most unlimited users do not download more than 100GB a month, so they're not actually losing any money right now with the unlimited service, they're just trying to keep profits from going down....

So with the price hike, they'll be making at least $10 a month (probably more like $15+) even from heavy users downloading 300GB a month.

[Hu$tlah]

Well I am now receiving the green light on my bittornado client but my speeds are very low, it's going at 30kb :(. I used to get such high speeds and am wondering if its throttling or something else now. I forwarded ports 6881-6999 for my client and router.

I think I may have to switch to teksavvy.

[aznkaoz]

I live on top of my fathers business, but we use the business phone line =S.
Do I qualify for residential prices?

[apvm]

So it's quite clear that Teksavvy has taken on a lot of the heavy users from both Rogers and Bell and it's costing them. Like I said in the Bell throttling thread, that these people who run their torrent clients 24/7 are ruining it for everyone else. Difference is, Teksavvy is being honest to their customers. In the end, it's still cheaper than Bell and with better service, even though the price hike to unlimited is a bit disappointing.

It should be interesting to see what the other DSL wholesalers will do.

As long as all the heavy users are moving to Teksavvy, we should be ok :cheesygri otherwise we may have to suffer too because of them :(

[Dave98]

As long as all the heavy users are moving to Teksavvy, we should be ok :cheesygri otherwise we may have to suffer too because of them :(

Who do you mean by 'we'?

Teksavvy should be okay with this price hike. Not to mention that their premium package has been bumped to 200GB and it's still only $29.95. Only the unlimited package has been increased by $10. It's pretty reasonable

[the_fm]

looks like i'll have to call back and get switch to the premium one since i don't want to pay $10 more :o

[Topher]

looks like i'll have to call back and get switch to the premium one since i don't want to pay $10 more :o

Same here. I hope they don't plan on dinging us for the fee to transfer to premium when the rates change. :(

[emoci]

Same here. I hope they don't plan on dinging us for the fee to transfer to premium when the rates change. :(

Just to calrify, rates are as follows:

Premium (effective immediately):

Price: $29.95 (or whatever you're paying right now)
Cap: 200GB
Options (if you are gonna use more than 200GB):
Bulk (buy before you actually go over): $10 for 100 GB
Pay As You Go : $0.25/GB
Overage policy: Last 2 months averaged (eg. you could do 300GB one month, as long as you did 100GB the month before and after, you are fine)

Unlimited (effective on January 2008, not immediately):

Price: $39.95
Cap: None
Discretion: If you do more than 300 GB a month, your account will be analyzed just to make sure you are not using a connection with more than 6 MB speed (this is because you can use your TekSavvy details to log in and use any line active for DSL, if this is one of the lines with the new Bell Speeds, you could get Bell Speeds without the Bell Caps by using the TekSavvy details, which in turn would make Unlimited a money-loosing service for TekSavvy)

Switching between Unlimited and Premium has never incurred a fee, and will continue to NOT incurr a fee

The reason for the change:

From what I can summarize from Rocky's posts: Bell is releasing higher speed accounts, and hoping to penalize heavy users by putting in Caps. There was a loophole, one could get a TekSavvy Unlimited Login for $10 and use it on a Bell line, getting the same speeds, but avoiding the Cap. Of course Ma Bell wasn't all that crazy about losing the overage money.

Secondly since the line had higher speeds, you could put a lot more traffic over it, which would raise TekSavvy's costs beyond making some profit.

Third they found that as it is right now, 14% of their Unlimited users use bandwith to the point where they are making little to no profit. With the possibility of higher throughput comes the possibility of more users will fall in that category.

The choices were scrap Unlimited completely and replace it with a 200-300GB cap, or keep Unlimited but improve the Margins.

What this means is, if you use 100-200GB Premium is fine for you. If you once in a while go beyond the 200GB mark, you can buy 100GB for $10 only in the months you need it, and if you are doing 300GB or more continuously then you pay $39.95

In retrospect now you can be both a downloader and a gamer at the cheaper price......

[digdoug]

I guess $40 is reasonable if it's unlimited. let's hope they don't change their minds some time in the future.

and what would they do if they found out you had used more than 300 GB and was using the new bell speeds over 6MB? would they cancel you, or would they just lower your speed?

[Riflem@n]

a TSI employee once posted that it costs them $10 a month to provide 300GB of bandwidth for the unlimited service, and I don't think 'renting' the DSL line from bell costs more than $20.

Most unlimited users do not download more than 100GB a month, so they're not actually losing any money right now with the unlimited service, they're just trying to keep profits from going down....

So with the price hike, they'll be making at least $10 a month (probably more like $15+) even from heavy users downloading 300GB a month.

it cost them 20 dollars to use bell's line, I am pretty sure of this. The rest goes into peering costs, wages etc.

How do you know most unlimited users don't download more than 100gb?

[Riflem@n]

Switching between Unlimited and Premium has never incurred a fee, and will continue to NOT incurr a fee

The reason for the change:

From what I can summarize from Rocky's posts: Bell is releasing higher speed accounts, and hoping to penalize heavy users by putting in Caps. There was a loophole, one could get a TekSavvy Unlimited Login for $10 and use it on a Bell line, getting the same speeds, but avoiding the Cap. Of course Ma Bell wasn't all that crazy about losing the overage money.

Secondly since the line had higher speeds, you could put a lot more traffic over it, which would raise TekSavvy's costs beyond making some profit.

Third they found that as it is right now, 14% of their Unlimited users use bandwith to the point where they are making little to no profit. With the possibility of higher throughput comes the possibility of more users will fall in that category.

The choices were scrap Unlimited completely and replace it with a 200-300GB cap, or keep Unlimited but improve the Margins.

What this means is, if you use 100-200GB Premium is fine for you. If you once in a while go beyond the 200GB mark, you can buy 100GB for $10 only in the months you need it, and if you are doing 300GB or more continuously then you pay $39.95

In retrospect now you can be both a downloader and a gamer at the cheaper price......

I believe there is a fee, just free for a one time switch and till the end of the year since they just announced these plans.

[Dave98]

it cost them 20 dollars to use bell's line, I am pretty sure of this. The rest goes into peering costs, wages etc.

How do you know most unlimited users don't download more than 100gb?

Numbers were posted and in September, the average bandwidth amount used on an unlimited account was approximately 55GB/month. That same number jumped to almost 90GB in October. Yes... that's the AVERAGE among unlimited accounts which is pretty damn high but I guess it's not surprising considering all the heavy users going to Teksavvy.

[rubberband]

I'm a bit disappointed that they haven't sent this information to their users. I should have to find out what my ISP is doing to my rate/plan structure via a hot deals forum. :(

[Dave98]

I'm a bit disappointed that they haven't sent this information to their users. I should have to find out what my ISP is doing to my rate/plan structure via a hot deals forum. :(

well to be fair to Teksavvy, they were still discussing and modifying these new guidelines yesterday

[Riflem@n]

I'm a bit disappointed that they haven't sent this information to their users. I should have to find out what my ISP is doing to my rate/plan structure via a hot deals forum. :(

they will, an announcement will be sent out

[Aero]

I'm a bit disappointed that they haven't sent this information to their users. I should have to find out what my ISP is doing to my rate/plan structure via a hot deals forum. :(

lol y be disappointed? Don't check the hot deals forum and wait for their announcement so that you wont hear it from the hot deals and so that you'll hear it from your ISP. lol

[emoci]

I believe there is a fee, just free for a one time switch and till the end of the year since they just announced these plans.

There has never been a fee to switch from Unlimited to Premium or vice versa...

These are the only fees there is:

$25 - Moving during the first month of the activation date
$25 - For any speed change after activation (ex: from 5 Meg to Basic, ...)



and what would they do if they found out you had used more than 300 GB and was using the new bell speeds over 6MB? would they cancel you, or would they just lower your speed?

There is no clear guidelines on this yet, but there will be a penalty or measures of some sort...

[sickcars]

There has never been a fee to switch from Unlimited to Premium or vice versa...

These are the only fees there is:

$25 - Moving during the first month of the activation date
$25 - For any speed change after activation (ex: from 5 Meg to Basic, ...)



There is no clear guidelines on this yet, but there will be a penalty or measures of some sort...


There was a fee if you changed from from premium to unlimited for example and then wanted to change back to premum for whatever reason. Basically you were only allowed 1 free move and then after they would charge you.

But since they have nw prices for unlimited they know a lot of people will change and they are going to do this for free until the end of the year.

[ItemFinder]

I'd rather stick with Bell for this hassle. Good thing my Unlimited doesn't run out until July or so. At that time, maybe the ISPs will wake up.

[emoci]

There was a fee if you changed from from premium to unlimited for example and then wanted to change back to premum for whatever reason. Basically you were only allowed 1 free move and then after they would charge you.

But since they have nw prices for unlimited they know a lot of people will change and they are going to do this for free until the end of the year.

There was/is a 1 way switch to Unlimited (no fee) if you went over the Premium limit, and you did not/do not want to pay for the overage....

[sickcars]

I'd rather stick with Bell for this hassle. Good thing my Unlimited doesn't run out until July or so. At that time, maybe the ISPs will wake up.

i dont understand, you want to say with bell so you dont have to deal with this hassle? What hassle?

You rther stay with bell get overcharged and have 60gb cap + one of the worse tech support around?

Why would isp's wake up especilly this one? They are better then most isps out there. They tell you the truth dont rip you off and have some of the best tech support around. Yes they had to raise the price of unlimited because all of the abusers from rogers/bell are going to them so to deal with all the extra bandwidth they need more $$ simple as that.

Also the premium $29.95/m service is still there so i dunno what your talking about.

[sickcars]

There was/is a 1 way switch to Unlimited (no fee) if you went over the Premium limit, and you did not/do not want to pay for the overage....

ya I know that why I said you are allowed 1 free move.....

[ItemFinder]

i dont understand, you want to say with bell so you dont have to deal with this hassle? What hassle?
Mainly it's the hassle of switching to a new ISP. While TekSavvy's prices were good, they are only subpar now for the Unlimited package. I don't usually use 200GB, but I have been know to go over. I wouldn't want to pay additional costs just to change my profile. As well, since I use dry DSL, I see there are additional charges that vary depending on region. With Bell, I can at least negotiate my package and get dryloop thrown in for free. I'm on an Unlimited package now, so there isn't really a lure to switch at the moment. I've had billing problems, but they seem to have been cleared up. All credits were applied correctly. While Bell seems to have its share of problems, I've had similar issues with Rogers/Fido. It doesn't surprise me that big corporations make mistakes, but for what it's worth, they usually make amends.

[emoci]

I'd rather stick with Bell for this hassle. Good thing my Unlimited doesn't run out until July or so. At that time, maybe the ISPs will wake up.

If you have a contract with them, and the price is reasonable then yeah, otherwise though the reason TekSavvy is doing this is that Bell said they will be enforcing caps on their end....

....if you read the threads at DSLReports you'll notice Bell, Rogers and Telus (not sure if they were mentioned actually) got together to discuss some policy about abuse. The craziest thing is that there is a rumour they'll be making an abuser list/BlackList, so if you get kicked of one, none of the other big players will let you sign up either, and they want to enforce this on their respective third party resellers as well....

One of the drawbacks of "no real competition" >:(

[ItemFinder]

If you have a contract with them, and the price is reasonable then yeah, otherwise though the reason TekSavvy is doing this is that Bell said they will be enforcing caps on their end....

....if you read the threads at DSLReports you'll notice Bell, Rogers and Telus (not sure if they were mentioned actually) got together to discuss some policy about abuse. The craziest thing is that there is a rumour they'll be making an abuser list/BlackList, so if you get kicked of one, none of the other big players will let you sign up either, and they want to enforce this on their respective third party resellers as well....

One of the drawbacks of "no real competition" >:(
I'll check out those discussions, but this sounds illegal. There could be big money in this for a lawsuit. :twisted:

[jerryhung]

Official response from TekSavvy



You can checkfor yourself on our website under tools (very top of home page) and then pick"Check Monthly Bandwidth Usage!"

Premium going to be $29.95/month at 200GB Cap with an option to buy 100GB for$10 extra.

Unlimited is $39.95/month on Jan 1st, 2008 with no cap.

From what I have seen in October though Premium will be the way to go for you.


I should be safe with Premium

[Evil Baby]

damn, my crappy old neighbourhood can only handle up to 1.5mb service. This sucks. So now I'm stuck with 1.5mb service or Cogeco. Not sure what is worse :(

[Riflem@n]

damn, my crappy old neighbourhood can only handle up to 1.5mb service. This sucks. So now I'm stuck with 1.5mb service or Cogeco. Not sure what is worse :(

There could be a remote, call Teksavvy and see.

My remote was stuck at 1.5 and got connected to a remote, now his line can handle probably 10 megs

[Evil Baby]

There could be a remote, call Teksavvy and see.

My remote was stuck at 1.5 and got connected to a remote, now his line can handle probably 10 megs


yeah I did call them. I was setup for 5meg connection, I have no errors in my lines. It's just that my house has copper wiring and the nearest tower is about 5.8km's away. Got knows how old the copper wiring is considering my house is 75 years old so I think I'm S.O.L.

[crow]

I am bell 5 mb connection at home. When I go to teksavvy site to check for availability, it has it is not available. That's weird!>:(

[Jin-n-Juice]

I am bell 5 mb connection at home. When I go to teksavvy site to check for availability, it has it is not available. That's weird!>:(

Give them a call.

[kimro]

Signed up last Thursday and got activated this Thursday. It took one more day then estimated because it took and extra day for Bell to send someone out between the windows of 8-5pm lol.

My speed test caps out at 3mbps/600kbps but contacted TekSavvy about it and they are going to look into it on Sunday because my line is not mapped yet. Looking forward to speed above 4!

[Riflem@n]

I am bell 5 mb connection at home. When I go to teksavvy site to check for availability, it has it is not available. That's weird!>:(

if you can get bell, getting teksavvy shouldn't be a problem.

[DJ Trance AZ]

So this ISP is quite reliable eh? My contract with Rogers will finish by next month...and I will be moving to a new home as well.

I called Rogers and they only offered 20% off $53.99CDN Extreme Internet service.

.Eric

[digdoug]

it's generally known that uploading costs an ISP more than downloading. What is the ratio? i.e. how much more does it cost? I'm curious, as to how much it costs an ISP if you do a lot of uploading.

[xwar]

So this ISP is quite reliable eh? My contract with Rogers will finish by next month...and I will be moving to a new home as well.

I called Rogers and they only offered 20% off $53.99CDN Extreme Internet service.

.Eric

I switched from Rogers about a month ago, they started to throttle me, so I went to teksavvy and it's been awesome.

So what if they give you 20% off? There's absolutely no point of getting rogers extreme if they are going to cap you and throttle your speeds.

[001Stunna]

I switched from Rogers about a month ago, they started to throttle me, so I went to teksavvy and it's been awesome.

So what if they give you 20% off? There's absolutely no point of getting rogers extreme if they are going to cap you and throttle your speeds.

+1 on that
rogers may offer some higher speeds but whats the point when you cant use them as you want:mad:

[hardcoredummy]

Very respectable changes here, 30 bucks for truly unlimited was way too cheap.

Well that's what i've been paying with Bell for the past 3-4 years. But it was yearly contracts, and they kept screwing with the billing. So i figure i would drop Bell and go with Teksavvy and not have to deal with those headaches.

[Hu$tlah]

Ok, so I have a day off today and I want to call teksavvy. I currently have Rogers High speed Extreme and they started to throttle me last week and my downloads are extremely slow, I am just curious as to when I call Rogers they will ask why i want to close the account, should I tell them that they are throttling me? Also, I do not download that much so would the 200gb be sufficient? I maybe download at most like anywhere from 20-30 gb a month but I dont want to limit myself by getting the 100gb only plus i have a wireless connection between 3 comps and I know they download as well but not sure as to how much.

Also, how soon will i be setup with tecksavvy if i call them today? Do I need to buy my own modem or will teksavvy provide with one. I need internet connection right away as I cannot stop Rogers and wait a week or so for Teksavvy.

Thank you for any help, suggestions or tips you may have for me.

[Evil Baby]

would anybody happen to know why my torrents are still arse slow? The service in my area is crap, 1.5mb/s like I've stated before. Nothing teksavvy can do about that sadly, but I still can't break 10kb/s barrier when downloading torrents and when I use http://www.whatsmyip.org/ports/ all of my ports come back as timed out. It's just modem directly into my pc for the moment so nothing that should be in the way blocking any ports.

[Jin-n-Juice]

would anybody happen to know why my torrents are still arse slow? The service in my area is crap, 1.5mb/s like I've stated before. Nothing teksavvy can do about that sadly, but I still can't break 10kb/s barrier when downloading torrents and when I use http://www.whatsmyip.org/ports/ all of my ports come back as timed out. It's just modem directly into my pc for the moment so nothing that should be in the way blocking any ports.

XP Firewall?

I like to turn on UPNP so utorrent does the port opening for me...

[Pete Jones]

Ok, so I have a day off today and I want to call teksavvy. I currently have Rogers High speed Extreme and they started to throttle me last week and my downloads are extremely slow, I am just curious as to when I call Rogers they will ask why i want to close the account, should I tell them that they are throttling me? Also, I do not download that much so would the 200gb be sufficient? I maybe download at most like anywhere from 20-30 gb a month but I dont want to limit myself by getting the 100gb only plus i have a wireless connection between 3 comps and I know they download as well but not sure as to how much.

Also, how soon will i be setup with tecksavvy if i call them today? Do I need to buy my own modem or will teksavvy provide with one. I need internet connection right away as I cannot stop Rogers and wait a week or so for Teksavvy.

Thank you for any help, suggestions or tips you may have for me.

Since you're on cable (I presume) you should just give teksavvy a call today and talk to them before calling Rogers. It doesn't matter if you're running them both for a while. The TS folks are quite nice and will talk you through the whole process and give you a timeline.

I'm guessing that you'll be fine with 200gb. The nice thing is that you can check your usage during the first couple of months and if you really need more, you can upgrade your account at no charge. Again, the Teksavvy folks are really good about this sort of thing. I've always found it a real pleasure to deal with them.

--Pete

[Dave98]

would anybody happen to know why my torrents are still arse slow? The service in my area is crap, 1.5mb/s like I've stated before. Nothing teksavvy can do about that sadly, but I still can't break 10kb/s barrier when downloading torrents and when I use http://www.whatsmyip.org/ports/ all of my ports come back as timed out. It's just modem directly into my pc for the moment so nothing that should be in the way blocking any ports.

some DSL modems perform NAT as well so you would still have to forward ports but of course, that depends on what modem you're using.

[sickcars]

would anybody happen to know why my torrents are still arse slow? The service in my area is crap, 1.5mb/s like I've stated before. Nothing teksavvy can do about that sadly, but I still can't break 10kb/s barrier when downloading torrents and when I use http://www.whatsmyip.org/ports/ all of my ports come back as timed out. It's just modem directly into my pc for the moment so nothing that should be in the way blocking any ports.

Try a differnt torrent program it may fix your problem. also it could be your software firewall/antivirus depending on what your using.

[Bing]

if you're running XP w/ sp2, have you applied the 4226 Patch (http://www.lvllord.de/)?

[Evil Baby]

XP Firewall?

I like to turn on UPNP so utorrent does the port opening for me...

hmm, perhaps. It's a fairly fresh install so perhaps I fogot to disable XP's firewall.


some DSL modems perform NAT as well so you would still have to forward ports but of course, that depends on what modem you're using.

I bought the cheapo one from teksavvy. The speedstream 516.


if you're running XP w/ sp2, have you applied the 4226 Patch?
AFAIK all my updates shoudl be up to date but I'll give it a check when I get home.


Try a differnt torrent program it may fix your problem. also it could be your software firewall/antivirus depending on what your using.
The webside I used doesn't are what program I'm using so it's not utorrent blocking the sites. I don't have any firewall/antivirus programs runing on my machine. I just run a live cd once a week and check that way. I may have however forgotten to disable the Windows firewall. I'll have to check later.

[xslitx]

would anybody happen to know why my torrents are still arse slow? The service in my area is crap, 1.5mb/s like I've stated before. Nothing teksavvy can do about that sadly, but I still can't break 10kb/s barrier when downloading torrents and when I use http://www.whatsmyip.org/ports/ all of my ports come back as timed out. It's just modem directly into my pc for the moment so nothing that should be in the way blocking any ports.
Sh1tty torrent? Don't tell me you're using public trackers... if so that's your answer. Otherwise cap the upload @ 6 kb/s in the client and it'll zoom.

I'm in a bad area for DSL too... I only get about 3mbit of the 5 but I always max out on my fav private trackers.

[Evil Baby]

Sh1tty torrent? Don't tell me you're using public trackers... if so that's your answer. Otherwise cap the upload @ 6 kb/s in the client and it'll zoom.

I'm in a bad area for DSL too... I only get about 3mbit of the 5 but I always max out on my fav private trackers.

yes it is a public tracker. I'll be picking up some private trackers when I fully move in. However these are tv torrents with leechers and seeders in excess of 100 so I should be getting more than 8kb/s down. I rarely go above 1.5kb up

[xslitx]

yes it is a public tracker. I'll be picking up some private trackers when I fully move in. However these are tv torrents with leechers and seeders in excess of 100 so I should be getting more than 8kb/s down. I rarely go above 1.5kb up
That would be why. It doesn't matter how many seeders or leechers there are it's how many are connectable, how fast their upload is and how many people they're already uploading to.

Private trackers = seedboxes = zo0o0o0om.

[st7860]

you don't necessarily need to use a private tracker to get decent speeds. you just have to have a decent upload speed.

I have the telus '6' adsl package for $45/mo, out west. no traffic limit. I regular download at 550KB per second and upload at around 90KB per second, gross about 300g's a month

[xslitx]

you don't necessarily need to use a private tracker to get decent speeds. you just have to have a decent upload speed.
My upload speed won't kick off leechers and increase seeders upload speed. If you meant they just have to have a decent upload speed then refer to this part of my post: "It doesn't matter how many seeders or leechers there are it's how many are connectable, how fast their upload is and how many people they're already uploading to.".

Private trackers = uploaders have 10mbit - 100mbit upload speed/seedboxes and 5,000 - 200,000 members who have to worry about their ratio.

Public trackers = no minumum upload speed for uploaders and unlimited number of leechers who don't have to worry about a ratio.

I think you can see the point I was trying to make.

[mushroomcheese]

For the first week after I signed up with Teksavvy's 5mb premium service, I was getting super slow speeds of like 300kb/s.

On the phone they told me that I was too far away to get the full 5mb speed (I'm in Vaughan) but I should still be hitting at least 2.5mb.

After finally getting Bell to map out my DSL line, they said there is serious potential for faster speeds. I tried changing the DSL line connected to the jack as they requested and my speed instantly jumped to 3.5mb per second.

Now its at a solid steady 3mb/s and I'm happy :)

Great service, awesome customer support, recommend to everyone

Also, BLAZING fast torrent speeds!! Much faster than Rogers even though I'm only getting 3mb/s!

[Evil Baby]

My upload speed won't kick off leechers and increase seeders upload speed. If you meant they just have to have a decent upload speed then refer to this part of my post: "It doesn't matter how many seeders or leechers there are it's how many are connectable, how fast their upload is and how many people they're already uploading to.".

Private trackers = uploaders have 10mbit - 100mbit upload speed/seedboxes and 5,000 - 200,000 members who have to worry about their ratio.

Public trackers = no minumum upload speed for uploaders and unlimited number of leechers who don't have to worry about a ratio.

I think you can see the point I was trying to make.

haha, I'm just a really big idiot. I was under a slow profile for utorrent. As soon as I changed it to a 3mb connection my speeds jumped up to 100kb/s which is fine with me. Better than cogeco so until I go private I'll enjoy these speeds

[sassysue]

so i gotten this email i prepaid for 1 year so my price will stay the same 26.99 here's the email i gotten


Dear valued customer,

In an effort to provide better services we will be making some changes to the Unlimited DSL service, as well as the Premium. Effective January 1st,
2008 there will be a rate change to the Unlimited product. This change comes about as a result of impending speed changes soon to come through Bell. Additionally, we've also made modifications to the Premium product (effective November 1st, 2007) in order to allow flexibility of change to our valued unlimited customers.

The changes are as follows:

************************************************** **
************************************************** **

ON/QC/AB/BC: Premium Service...
When: Effective NOW!

Monthly Rate: $29.95/month (no change)
Included Bandwidth: 200GB (formerly 100GB) Overage Fees/no-bulk: $0.25/GB (formerly $3/GB) Pre-purchased Bandwidth blocks: $10/100GB/month (New option...Equivalent to
$0.10/GB!!!)

************************************************** **

ON/QC: Unlimited Service...
When: Effective Jan 1st, 2008

Monthly Rate: $39.95/month
Included Bandwidth: Unlimited
Note: Price based on a maximum 5-6Meg speed profiles and may change for higher speeds when they arrive.

************************************************** **
************************************************** **

Please note, all customers wanting to change from Unlimited to Premium can do so, at no charge, from now until December 31, 2007.

Thank you,

TekSavvy Management.


BELL IS GAY!!

[mok86]

i got the email too :( so sad....

[emoci]

i got the email too :( so sad....

We've been discussing this for the last two weeks...

Unless you do more than 300GB a month though, the Premium choice is still the way to go, the price for it remains the same as before....

[Oversized Rooster]

What exactly is so sad about it? You still have unlimited bandwidth just for $5 more. Big deal. Besides, the speeds might go up one day.

[mok86]

oh i'm paying 31.75 for unlimited now...its more than a 5 buck increase...

[puff_daddy_58_99]

well I did 327 gigs last month and i'm at 170 month to date, so I'll take the $5 hit

[Hu$tlah]

well I did 327 gigs last month and i'm at 170 month to date, so I'll take the $5 hit

What the hell you downloading????

[Dave98]

Uh.. just to clarify on some of the posts above mine.

The new premium cap is 200GB, not 300GB and the price increase to unlimited is $10 more, not $5.

[st7860]

What the hell you downloading????

i do about 400 down and 170 up.

blueray movies are big(8 gigs each)

[emoci]

-As it says above, Unlimited (starting in January) will be $39.95

-If you sign for Premium you will only pay $29.95 for 200GB.

-If you think you'll be going over that specific month, call teksavvy an get the $10 for 100GB deal for that month.

-Keep in mind, let's say you do 100 GB in month 1, 300GB month 2, and 100 GB month 3. Since the 2 month average for any two consecutive months is still 200GB, if you were on premium you WOULD NOT pay any overage fees.
So think of it as 400GB over any 2 consecutive months.

-So you would only need to get on Unlimited and pay 39.95 if you usually do 300GB or more every month, if not the options above combined with Premium are much cheaper.

[killoverme]

-As it says above, Unlimited (starting in January) will be $39.95

-If you sign for Premium you will only pay $29.95 for 200GB.

-If you think you'll be going over that specific month, call teksavvy an get the $10 for 100GB deal for that month.

-Keep in mind, let's say you do 100 GB in month 1, 300GB month 2, and 100 GB month 3. Since the 2 month average for any two consecutive months is still 200GB, if you were on premium you WOULD NOT pay any overage fees.
So think of it as 400GB over any 2 consecutive months.

-So you would only need to get on Unlimited and pay 39.95 if you usually do 300GB or more every month, if not the options above combined with Premium are much cheaper.

are you sure about that?

[emoci]

are you sure about that?

More than sure (you can check with TekSavvy)

[rogeryen]

-As it says above, Unlimited (starting in January) will be $39.95

-If you sign for Premium you will only pay $29.95 for 200GB.

-If you think you'll be going over that specific month, call teksavvy an get the $10 for 100GB deal for that month.

-Keep in mind, let's say you do 100 GB in month 1, 300GB month 2, and 100 GB month 3. Since the 2 month average for any two consecutive months is still 200GB, if you were on premium you WOULD NOT pay any overage fees.
So think of it as 400GB over any 2 consecutive months.

-So you would only need to get on Unlimited and pay 39.95 if you usually do 300GB or more every month, if not the options above combined with Premium are much cheaper.

According to Rocky on dslreport


This should allow for protecting against the introduction of new speeds. We plan to scrutinize accounts above 300GB to ensure they aren't using speeds above 6Meg... Should they be, we will charge out at $0.25/GB above 100GB.

Not sure if he means the unlimited users or the premium users going over (200GB + 100GB).

[puff_daddy_58_99]

I would gladly pay even more for something faster, but they don't offer it yet...

[emoci]

According to Rocky on dslreport

Not sure if he means the unlimited users or the premium users going over (200GB + 100GB).

That applies to only the Unlimited Plan.

See, you can go to a friends home, who has DSL, let's say Bell. As long as you change the login and password on his modem, you can use your Teksavvy line from his home.

Now Bell is/will be offering lines up to 16 MB/s but capped at 60 GB. However if you change the login details to TekSavvy unlimited, you can use the speed, but without the CAP.

Bell isn't crazy about this, since they loose money from overage charges.

On the other hand, at these speeds, the chance for you to run more bandwith through the line is high, hence TekSavvy could end up paying more for your account, than the profit they are making from you (makes this account a money looser)

Hence, the idea is this: Unlimited will remain truly unlimited as long as your speeds are in the 5MB TO 6MB range (the services TekSavvy offers right now). Whether you do 300GB or 1000GB, as long as your speeds are in that range there are no issues.

When you hit that 300GB though, they will check to see that your speeds are indeed 5-6 MB and not higher.

However, what happens if they do find higher speeds is not official yet, what Rocky was saying there is one possible thing they are considering...

Hope that helps...

[skanji]

for teksavvy, ready to pull the trigger for my parents in toronto. Is it simply the $29.95/month?

or are there additional fees?
-sk

[st7860]

do your parents download a lot? is that why you want them to sign up with teksavvy?

[skanji]

do your parents download a lot? is that why you want them to sign up with teksavvy?

no, just want them to have a good, reliable internet service with good customer service.

mainly, they just watch streaming video, download music, and do skype...

[jumran]

no, just want them to have a good, reliable internet service with good customer service.

mainly, they just watch streaming video, download music, and do skype...


Teksavvy is perfect for you needs. They have one of the best Customer Service and are very reliable. The price is $29.95 + tax ($31.75) which will get you 200GB of downloads a month. You parents should not need anything more then that.

[hardcoredummy]

i do about 400 down and 170 up.

blueray movies are big(8 gigs each)

No they're not. BD and HD DVD movies are 25+ gigs. If you're downloading 8gb, you're downloading re-encodes.

[st7860]

No they're not. BD and HD DVD movies are .

Yes they are. I have downloaded and am continuing to download various 8 gigabyte HDDVD and blueray movies.

[coriolis]

I've been more then happy with TekSavvy, and I only get 1.5mbps max, so my http downloads cap at 120kbps. I've always gotten that speed, even when I was with Sympatico, so I figured, I could pay less and still get the same speed, might as well.

I've called in twice about my speeds and they said that my area doesn't have the latest 'wiring' and whatnot, it is still in the older 1.5mbps infrastructure, but it'll be upgraded in September. When October rolled around I was still downloading at 120~kbps, I asked again, they apologized and said Bell didn't do it yet, and it should be upgraded by the end of the year. A bit disappointed but I've been using 3mbps DSL for the past 4 years :p

Either way, I've been more then happy with their service, they're genuine people.

http://www.dslreports.com/im/40069473/7349.png

[Topher]

Now Bell is/will be offering lines up to 16 MB/s but capped at 60 GB. However if you change the login details to TekSavvy unlimited, you can use the speed, but without the CAP.

FYI - Bell's 16M line is $99.95/month. Still too pricey for me, although my line is capable of it.

[hardcoredummy]

Yes they are. I have downloaded and am continuing to download various 8 gigabyte HDDVD and blueray movies.

You're dumb. You don't even know what you're downloading.

[coriolis]

Do you guys need some time in the Time out box?

[st7860]

You're dumb.

I hereby and solemnly declare, What You Say Is What You Are

Furthermore, this is blueray, http://img215.imageshack.us/img215/8730/vlcsnap819298gv2.png

[Riflem@n]

I hereby and solemnly declare, What You Say Is What You Are

Furthermore, this is blueray, http://img215.imageshack.us/img215/8730/vlcsnap819298gv2.png

8 gig might just be dual layer DVDS...

[st7860]

8 gig might just be dual layer DVDS...

dual layer dvds don't use a resolution of 1920x1080

[mr_sandman]

hey guys, i'm looking into getting a new internet service provider with a bit more speed, mainly for playing online with the Xbox360. I'm currently with Rogers Ultra-lite and I know it doesn't cut it ... how is TekSavvy's Premium DSL package for online gaming purposes? I may also look into Velcom because of TekSavvy's bandwidth cap limits.

by the way, anyone tried calling Rogers to match these prices?
thanks

[Riflem@n]

dual layer dvds don't use a resolution of 1920x1080

seems kinda small for that res...

[st7860]

imageshack makes them smaller. whats another photo service that allows easy uploads and doesn't shrink them ?

[Evil Baby]

Did anybody have any issues setting up their wireless with the speedtouch 516? My WRT54GC won't connect with the modem.

I've tried with default settings and I've tried with putting in my PPoE settings. Even when I plug directly into my router I can't browse any sites. I can't ping any site. Nothing.

[Firefoxer]

Can you ping ips? If yes its a dns problem.

Try to manually change the DNS IPs at each computer.
Examples of free dns servers you can use:
"
The addresses for Open DNS are:

* 208.67.222.222
* 208.67.220.220

• Level3 Communications: 4.2.2.1 / 4.2.2.2

• CIRA: 192.228.22.70 / 192.228.22.71
" from Dslreports Bell forum FAQs

[Evil Baby]

cool, I'll have to try that later tonight after work

[Hu$tlah]

I am calling TekSavvy today but can anyone recommend a good modem to use with their service? Does it really matter what modem you use? Will it effect the speed if I use a cheaper modem? But I would like to know which modem will be best with TeckSavvy. Thank you in advance for you input.

Cheers.

[coriolis]

The refurb 2wire modem/router from CC is a pretty good deal, alot of people have bought it and is using it with TSI. I personally have it and it's been pretty stable, no complaints about it. For $30, why not ;)

[BenK]

The refurb 2wire modem/router from CC is a pretty good deal, alot of people have bought it and is using it with TSI. I personally have it and it's been pretty stable, no complaints about it. For $30, why not ;)

how's the wireless range on that? I have a DI-524 right now and I have to restart the freakn thing every 2 days. Looking for a new option.

You're talking about this one right?

http://canadacomputers.com/main.php?do=ShowProduct&cmd=pd&pid=012772&cid=NT.541

[coriolis]

how's the wireless range on that? I have a DI-524 right now and I have to restart the freakn thing every 2 days. Looking for a new option.

You're talking about this one right?

http://canadacomputers.com/main.php?do=ShowProduct&cmd=pd&pid=012772&cid=NT.541

Pretty good, though if placed inside a house, as I can access wifi from anywhere in my house, even outside(I get iPhone alerts once connected to wifi, so when I'm walking home and at the door, it vibrates or if I'm parking the car, it alerts me with new email and whatnot).

Here's a large thread on it:
http://www.broadbandreports.com/forum/r17892554-2Wire-2700HG-DSL-modem-Refurb-2499-Canadacomputers

[st7860]

how's the wireless range on that? I have a DI-524 right now and I have to restart the freakn thing every 2 days. Looking for a new option.

You're talking about this one right?

http://canadacomputers.com/main.php?do=ShowProduct&cmd=pd&pid=012772&cid=NT.541

the dlink DGL-4300 is a very fast router that can withstand heavy traffic. it is a 2 year old model. when it came out it was over $200, now its about $120 or so.

[hardcoredummy]

Although my profile is now solid (hasn't dropped in over a week now), i'm getting a lot of disconnections. For the past 4 years with Bell, my connections use to last 3-4 days easily, and usually i would be the one that would need to powercycle the modem. But with TS, i'm getting disconnected at least once a day. I have yet to see my Uptime longer than 24hrs. And when you're gaming online, you definitely notice when you get disconnected, and it's a real pain in the ass. If all i was doing was browsing, that wouldn't bother me at all.

This may be a Bell issue as well, but i never had this problem with Bell. I don't want to go back to Bell, because i don't want to give my money to a corrupt and uncaring company like them... but TS has been a disappointment so far. Price isn't the biggest factor for me, and i would certainly pay Bell's pricing if i can get a solid connection.

[terrybear]

have you contacted ts about the problem ??? Maybe its your physical line ??

[sickcars]

Although my profile is now solid (hasn't dropped in over a week now), i'm getting a lot of disconnections. For the past 4 years with Bell, my connections use to last 3-4 days easily, and usually i would be the one that would need to powercycle the modem. But with TS, i'm getting disconnected at least once a day. I have yet to see my Uptime longer than 24hrs. And when you're gaming online, you definitely notice when you get disconnected, and it's a real pain in the ass. If all i was doing was browsing, that wouldn't bother me at all.

This may be a Bell issue as well, but i never had this problem with Bell. I don't want to go back to Bell, because i don't want to give my money to a corrupt and uncaring company like them... but TS has been a disappointment so far. Price isn't the biggest factor for me, and i would certainly pay Bell's pricing if i can get a solid connection.


Give teksavvy a call its either a problem on your end or bells lines. I have no issues and I dont see any problems on the Dslreports.com site in teksavvys section either.

What dsl modem do you have?
When your connection drops are you losing sync or what?
Are you using a router? if so what brand and model?

Ciao

[macedon]

http://www.redflagdeals.com/forums/showthread.php?t=517487

[fabfab]

I'm planning to move to TekSavvy now that I found out Bell has started to throttle torrents. Can someone recommend a wireless router that will work with Vonage? TekSavvy is selling one for $165 which seems a little pricey.

thanks!

[the_fm]

I'm planning to move to TekSavvy now that I found out Bell has started to throttle torrents. Can someone recommend a wireless router that will work with Vonage? TekSavvy is selling one for $165 which seems a little pricey.

thanks!


this one? http://cgi.ebay.ca/ws/eBayISAPI.dll?ViewItem&item=200176188147&ssPageName=MERC_VI_RSCC_Pr12_PcY_BID_Stores_IT&refitem=200152699787&itemcount=12&refwidgetloc=active_view_item&usedrule1=StoreCatToStoreCat&refwidgettype=cross_promot_widget

i have the same one. works great

[sickcars]

I'm planning to move to TekSavvy now that I found out Bell has started to throttle torrents. Can someone recommend a wireless router that will work with Vonage? TekSavvy is selling one for $165 which seems a little pricey.

thanks!

If you just need a Wireless router then I suggest this one, One of the best wireless router on the market after you flash it with 3rd party firmware.

Linksys WRT54GL
http://www.ncix.com/products/index.php?sku=17408&vpn=WRT54GL&manufacture=Linksys&promoid=1030

If you need a DSL Modem then I suggest this one,

SpeedTouch 516
http://www.directcanada.com/products/?sku=1192124159G&vpn=TN516&manufacture=GNET%20GVC

[Dave12345]

Does any one know - Speed wise, which is quicker Acanac or Teksavvy?

[sickcars]

Does any one know - Speed wise, which is quicker Acanac or Teksavvy?

They would be pretty much the same, since they can only provide what Bell allows them to which is up to 5mbit

If you have a bad slow line going from teksavvy to acanac wont make any diff because you still have to go through the sam bad lines to get to the isp.

[Evil Baby]

If you just need a Wireless router then I suggest this one, One of the best wireless router on the market after you flash it with 3rd party firmware.

Linksys WRT54GL
http://www.ncix.com/products/index.php?sku=17408&vpn=WRT54GL&manufacture=Linksys&promoid=1030

If you need a DSL Modem then I suggest this one,

SpeedTouch 516
http://www.directcanada.com/products/?sku=1192124159G&vpn=TN516&manufacture=GNET%20GVC

did you have any issues connecting your speedtouch 516 and your wrt54gl? My wrt54g and wrt54gc will not connect to the speedtouch correctly. I've set the speedtouch to bridge mode on 0.35 and I set my routers to PPPoE with my sign in information. I get nothing.

Teksavvy told me as far as they are concerned they've done everything they can by telling me to put the modem in bridge mode. I felt rather put off by the tech support help guy last night. The first two times I called their tech support they were great and very friendly. This last guy was a bit of a dick.


Anywho I find it very hard to believe that both Linksys wrt54XX routers aren't working correctly but I have no idea what else I can change.

[sickcars]

did you have any issues connecting your speedtouch 516 and your wrt54gl? My wrt54g and wrt54gc will not connect to the speedtouch correctly. I've set the speedtouch to bridge mode on 0.35 and I set my routers to PPPoE with my sign in information. I get nothing.

Teksavvy told me as far as they are concerned they've done everything they can by telling me to put the modem in bridge mode. I felt rather put off by the tech support help guy last night. The first two times I called their tech support they were great and very friendly. This last guy was a bit of a dick.


Anywho I find it very hard to believe that both Linksys wrt54XX routers aren't working correctly but I have no idea what else I can change.

Nope I did not have any problems at all. Its probably just some simple settings that you have missed and even the tech guys might of forgotten about.

Best thing to do is post here,
http://www.dslreports.com/forum/teksavvy

Lost of people will help you there. just tell them what you have done and so on.

Ciao

[Evil Baby]

Nope I did not have any problems at all. Its probably just some simple settings that you have missed and even the tech guys might of forgotten about.

Best thing to do is post here,
http://www.dslreports.com/forum/teksavvy

Lost of people will help you there. just tell them what you have done and so on.

Ciao

Thanks, I've posted there. Hopefully I can get this resolved.

[emoci]

did you have any issues connecting your speedtouch 516 and your wrt54gl? My wrt54g and wrt54gc will not connect to the speedtouch correctly. I've set the speedtouch to bridge mode on 0.35 and I set my routers to PPPoE with my sign in information. I get nothing.

Teksavvy told me as far as they are concerned they've done everything they can by telling me to put the modem in bridge mode. I felt rather put off by the tech support help guy last night. The first two times I called their tech support they were great and very friendly. This last guy was a bit of a dick.


Anywho I find it very hard to believe that both Linksys wrt54XX routers aren't working correctly but I have no idea what else I can change.

Remember your username is the full user@teksavvy.com or user@dslinternet.ca

Just to confirm,take the router out of the equation and try if it works straight from the computer http://teksavvy.com/support/xpdslsupport.asp

[sickcars]

Thanks, I've posted there. Hopefully I can get this resolved.

np, im sure the can help you. Even the owner and workers at teksavvy post there all the time. so they will probably help you also.

[Fatman]

how is teksavvy 6mbit in vancouver? Can I use my telus dlink 300g modem?

[Evil Baby]

Remember your username is the full user@teksavvy.com or user@dslinternet.ca

Just to confirm,take the router out of the equation and try if it works straight from the computer http://teksavvy.com/support/xpdslsupport.asp

yeah the modem works with no issues when plugged directly into my pc and I use Window's PPPoE settings.

Fixed it last night, turns out it was just that the ethernet cable from the modem to the router was too long. I was trying to setup my network in my living room so I could watch TV while the modem was in the computer room.


I took the router back to the computer room and switched the ethernet cables and it worked ritgh away. The folks on the dslreports are a little confused as the 20 foot cable length should not have been a issue but I'm not complaining as its working no problems now

[sickcars]

yeah the modem works with no issues when plugged directly into my pc and I use Window's PPPoE settings.

Fixed it last night, turns out it was just that the ethernet cable from the modem to the router was too long. I was trying to setup my network in my living room so I could watch TV while the modem was in the computer room.


I took the router back to the computer room and switched the ethernet cables and it worked ritgh away. The folks on the dslreports are a little confused as the 20 foot cable length should not have been a issue but I'm not complaining as its working no problems now

20foot would not be an issue as I have a 100ft cat5E cable and it works fine.

Your problem might just be a bad cable.

[st7860]

how is teksavvy 6mbit in vancouver? Can I use my telus dlink 300g modem?

you could, it will work but then if your line already qualifies for 6mbit, why would you not use telus? or if you hate telus, then shaw is faster than anything teksavvy has anyway.

[Fatman]

you could, it will work but then if your line already qualifies for 6mbit, why would you not use telus? or if you hate telus, then shaw is faster than anything teksavvy has anyway.

Well. The reason is because I called telus to ask if I can get 6mbit. They said no. I then called teksavvy and they said yes.

I want internet that is fast throughout the day. Shaw is slow in Vancouver...I used to have it

[Evil Baby]

Is there a way to log onto the modem via web browser while the modem is plugged into the router?

If not, if I plug the modem directly into the computer, while it's in bridge mode I don't seem to be getting an ip so I'm not even sure how to connect that way without resetting the modem.


Also does anybody know where to get the latest firmware for the speedtouch 516?

[emoci]

Is there a way to log onto the modem via web browser while the modem is plugged into the router?

If not, if I plug the modem directly into the computer, while it's in bridge mode I don't seem to be getting an ip so I'm not even sure how to connect that way without resetting the modem.


Also does anybody know where to get the latest firmware for the speedtouch 516?

It's not possible to log into the modem when behind a router (not jsut your modem, every modem in bridge mode)...

However, you should be able to log onto it although it is in Bridge Mode if you hook straight up to computer)

I was looking at this http://downloads.thomson.net/telecom/documentation/ST516v6/R610/InstallSetupGuide/PDF/ST516v6_InstallSetup_en.pdf

If your the Modem's IP when it works after a reset is 192.168.1.254 but you still can't connect try this:

On Network Connections >> Right Click Local Area Connection (the one associated with your ethernet port)>> Choose Internet Protocol TCP/IP>>Click Properties>>Alternate Configuration and assign an IP yourself in the same range as the modem eg. 192.168.1.253

See if the modem has any DHCP or DNS server options you can enable before turning it into a Bridge....

Some firmware resources
UK Firmware: http://www.dslzoneuk.net/drivers_details.php?vendor=5
Some Discussion: http://www.dslreports.com/forum/r17718637-SpeedTouch-516-Tweaking-~start=20

[Evil Baby]

It's not possible to log into the modem when behind a router (not jsut your modem, every modem in bridge mode)...

However, you should be able to log onto it although it is in Bridge Mode if you hook straight up to computer)

I was looking at this http://downloads.thomson.net/telecom/documentation/ST516v6/R610/InstallSetupGuide/PDF/ST516v6_InstallSetup_en.pdf

If your the Modem's IP when it works after a reset is 192.168.1.254 but you still can't connect try this:

On Network Connections >> Right Click Local Area Connection (the one associated with your ethernet port)>> Choose Internet Protocol TCP/IP>>Click Properties>>Alternate Configuration and assign an IP yourself in the same range as the modem eg. 192.168.1.253

See if the modem has any DHCP or DNS server options you can enable before turning it into a Bridge....

Some firmware resources
UK Firmware: http://www.dslzoneuk.net/drivers_details.php?vendor=5
Some Discussion: http://www.dslreports.com/forum/r17718637-SpeedTouch-516-Tweaking-~start=20

cool thanks. I was trying to hook up my xbox live but it keeps crapping out at MTU or ICMP connection. When I go to www.xbox.com/live/connect it tells me I have upgrade.




2Wire HomePortal 100 and HomePortal 1000

To connect your HomePortal 100 router or HomePortal 1000 integrated modem/router with Xbox Live, you must upgrade your firmware to version 3.3.


I'm not sure if that's the modem or not but since I've reset it to factory defaults I guess I should be updating the firmware anyways

[dell]

I was on their Unlimited DSL service but just switched over to Premium due to that email saying Bell is changing things up with their lines/service. They were raising the price of Unlimited to like $40 but keeping the Premium the same while doubling the cap to 200 gigs. For me it was a no brainer cause I don't think I can ever go over 200 gigs in a month.

[Frankie3s]

It's not possible to log into the modem when behind a router (not jsut your modem, every modem in bridge mode)...

However, you should be able to log onto it although it is in Bridge Mode if you hook straight up to computer)

I was looking at this http://downloads.thomson.net/telecom/documentation/ST516v6/R610/InstallSetupGuide/PDF/ST516v6_InstallSetup_en.pdf

If your the Modem's IP when it works after a reset is 192.168.1.254 but you still can't connect try this:

On Network Connections >> Right Click Local Area Connection (the one associated with your ethernet port)>> Choose Internet Protocol TCP/IP>>Click Properties>>Alternate Configuration and assign an IP yourself in the same range as the modem eg. 192.168.1.253

See if the modem has any DHCP or DNS server options you can enable before turning it into a Bridge....

Some firmware resources
UK Firmware: http://www.dslzoneuk.net/drivers_details.php?vendor=5
Some Discussion: http://www.dslreports.com/forum/r17718637-SpeedTouch-516-Tweaking-~start=20

Thank you for the firmware link!

[Firefoxer]

It's not possible to log into the modem when behind a router (not just your modem, every modem in bridge mode)...


This is not true, some routers are capable of opening another virtual interface on the WAN port without affecting the PPPoe session when you use a modem in bridge mode. You can do this if you have a WRT54G/GS/GL with third party Linux firmware.

[markj]

This is not true, some routers are capable of opening another virtual interface on the WAN port without affecting the PPPoe session when you use a modem in bridge mode. You can do this if you have a WRT54G/GS/GL with third party Linux firmware.

how would you do this with dd-wrt wrt54g router?

found the answer:

http://www.dd-wrt.com/wiki/index.php/Access_To_Modem_Configuration

[Evil Baby]

It's not possible to log into the modem when behind a router (not jsut your modem, every modem in bridge mode)...

However, you should be able to log onto it although it is in Bridge Mode if you hook straight up to computer)

I was looking at this http://downloads.thomson.net/telecom/documentation/ST516v6/R610/InstallSetupGuide/PDF/ST516v6_InstallSetup_en.pdf

If your the Modem's IP when it works after a reset is 192.168.1.254 but you still can't connect try this:

On Network Connections >> Right Click Local Area Connection (the one associated with your ethernet port)>> Choose Internet Protocol TCP/IP>>Click Properties>>Alternate Configuration and assign an IP yourself in the same range as the modem eg. 192.168.1.253

See if the modem has any DHCP or DNS server options you can enable before turning it into a Bridge....

Some firmware resources
UK Firmware: http://www.dslzoneuk.net/drivers_details.php?vendor=5
Some Discussion: http://www.dslreports.com/forum/r17718637-SpeedTouch-516-Tweaking-~start=20


I tried the firmware link and when I tried to update the modem via the update wizard it said I was downgrading. Is there numbering in this firmware just different then what teksavvy would ship with?

[rupture]

This is not true, some routers are capable of opening another virtual interface on the WAN port without affecting the PPPoe session when you use a modem in bridge mode. You can do this if you have a WRT54G/GS/GL with third party Linux firmware.

:arrowu: Yup! I have my Speedtouch 516 hooked up to my WRT54GL router running Tomato firmware, and I'm able to connect to it through the router, works great.

[Q-Ball]

Did everyone hear that the price is going up? 29 to 39 for unlimited. :(

[emoci]

Did everyone hear that the price is going up? 29 to 39 for unlimited. :(

It should be old news, check their DSLReports forums for a long discussion about why this was neccessary...

For a quick summary see: http://www.redflagdeals.com/forums/showpost.php?p=5941763&postcount=839

[Q-Ball]

Teksavvy was so good too! I cant get it till Feb 08 and saw that. Only if rogers unlocks the torrents. :D

[Prankster]

If you sign up under this link, the price does not change!

www.caw.teksavvy.com

[fabfab]

If you sign up under this link, the price does not change!

www.caw.teksavvy.com

don't you need to provide them with proof of membership?

[fabfab]

If you just need a Wireless router then I suggest this one, One of the best wireless router on the market after you flash it with 3rd party firmware.

Linksys WRT54GL
http://www.ncix.com/products/index.php?sku=17408&vpn=WRT54GL&manufacture=Linksys&promoid=1030

If you need a DSL Modem then I suggest this one,

SpeedTouch 516
http://www.directcanada.com/products/?sku=1192124159G&vpn=TN516&manufacture=GNET%20GVC

thanks for the suggestions. I have two laptops networked with Bell's Speedstream 6520 wireless modem/router. Its ok, but drops the connection occassionally so hoping to get something a little better.

[Prankster]

fabfab: No proof is needed. PM for more details if desired!

[jerryhung]

fabfab: No proof is needed. PM for more details if desired!

Using CAW account when one doesn't work for CAW is just unethical
RFD is about deals, not fraud

If you work for CAW, good for you to save $5/month
Someone's dignity may be worth than that :cheesygri

If they say anybody can use CAW discount, I am in as well though, "legally"

[st7860]

If you sign up under this link, the price does not change!

www.caw.teksavvy.com

+1 , great deal

[kennyc516]

sorry if this question's asked before, and i am pretty sure it did
(didnt read all the pages)

But if you join Teksavvy, you need your own modem right? what is a cheap model to get and where can you get it?
Secondly, what are those filters that they are offering? Do i need them in order for the internet to work?

Again, thanks so much for helping

[NEvolution]

sorry if this question's asked before, and i am pretty sure it did
(didnt read all the pages)

But if you join Teksavvy, you need your own modem right? what is a cheap model to get and where can you get it?
Secondly, what are those filters that they are offering? Do i need them in order for the internet to work?

Again, thanks so much for helping

you need the filters in order for your land line phones to work. You can get a Thomson Speedtouch 516 at directcanada for 62.25.

[emoci]

sorry if this question's asked before, and i am pretty sure it did
(didnt read all the pages)

But if you join Teksavvy, you need your own modem right? what is a cheap model to get and where can you get it?
Secondly, what are those filters that they are offering? Do i need them in order for the internet to work?

Again, thanks so much for helping

The cheapest modem is the 2Wire from Canada Computers. There is one downside, some of those modems are DUDs so you may have to return a couple until you get a good one.

The SpeedTouch is more reliable, but it costs more also (however you may be able to find it reasonably priced from the forums)

But to be fair, any modem with PPPOE support will do...

Filters are required with any DSL connection (they go between the phone jack and the phone line) and ensure there is no interference between the DSL and the Voice line....you can buy filters from eBay for reasonably cheap though

There is also the trick of walking into a Bell Store and asking for a few filters (they seem to give them out for free as long as you are reasonable for how much you ask)

Edit: Beat me to it

[Madchester]

Using CAW account when one doesn't work for CAW is just unethical
RFD is about deals, not fraud

If you work for CAW, good for you to save $5/month
Someone's dignity may be worth than that :cheesygri

If they say anybody can use CAW discount, I am in as well though, "legally"

This is no different than that old Telus perks link for the discounted movie tickets. It was actually for Telus customers only, but they accepted any old phone number for the discount.

[Prankster]

hey gang: The caw deal is a good deal and was orginally set up for CAW members down here in Chatham where Teksavvy is located.

the reason i broadcast that deal is that i am trying to get enough rfd'rs signed up so i can switch the caw deal to rfd.teksavvy.com,l but first i have to show teksavvy that there is a enough interest. One time I sent a PM to Derek about having Teksavvy sponsor and advertise on the site and never heard a repsonse so I am trying this angle. hopefully it works.

thanks
ken

[jerryhung]

hey gang: The caw deal is a good deal and was orginally set up for CAW members down here in Chatham where Teksavvy is located.

the reason i broadcast that deal is that i am trying to get enough rfd'rs signed up so i can switch the caw deal to rfd.teksavvy.com,l but first i have to show teksavvy that there is a enough interest. One time I sent a PM to Derek about having Teksavvy sponsor and advertise on the site and never heard a repsonse so I am trying this angle. hopefully it works.

thanks
ken

I'll be up for that plan. I'm already on TekSavvy though (but going to switch to Premium 200GB with the new prices in effect)

[zalapski]

I am in the exact same situation here, am currently on unlimited but will soon switch to premium 200GB before Dec31/07. If an RFD plan surfaces I am all in for that.



I'll be up for that plan. I'm already on TekSavvy though (but going to switch to Premium 200GB with the new prices in effect)

[BJC]

I'd sign up for that deal. Maybe you should start a new thread for that so more people would see it.

[Firefoxer]

We could still make an unofficial rfd group to have the 26.99$ price so people won't be feeling bad having that CAW deal. Also the group pricing for the static ips is 3 bucks instead of 4. The group must be of the minimum of four. We have to figure out a group name and each of us have to call/send email or go to http://www.dslreports.com/forum/teksavdirect . The pricing is only available for Premium.

[Topher]

We could still make an unofficial rfd group to have the 26.99$ price so people won't be feeling bad having that CAW deal. Also the group pricing for the static ips is 3 bucks instead of 4. The group must be of the minimum of four. We have to figure out a group name and each of us have to call/send email or go to http://www.dslreports.com/forum/teksavdirect . The pricing is only available for Premium.

You could count me in. Sounds like we have at least four people. Let's get it going!

[jerryhung]

Yeah, let's get it going (start a new thread)
I thought you needed like 10+ people, but 4? that's easily doable

[I0s]

count me in too. But I just signed up with Teksavvy, starting on Dec 20th. Can I still switch?

[st7860]

its good to have a new group, but why would we feel 'bad' (as the post 4 posts up) says about the CAW deal?

[Prankster]

Gang: Lets see what I can do first, and see if I can get RFD.teksavvy.com deal going just like the caw deal?

Give me a few days? Only fair inst it?

[ericssonboi]

Count me in.. no more Bell for me..

[666]

count me in please.;)

[Bobby S.]

Count me in too :cheesygri

[Topher]

Gang: Lets see what I can do first, and see if I can get RFD.teksavvy.com deal going just like the caw deal?

Give me a few days? Only fair inst it?

Move quick, because some of us have to switch to the premium before the end of the month, and we might as well do the move to an RFD.Teksavvy account all in one move.

Thanks!

[ItemFinder]

Just make it an ongoing thing. I would like to sign up, but can't do so until July because of an unlimited contract with Bell.

[rupture]

I'm in.

[koalajoe]

Please count me in too? I have thought of switching to them already but didn't sign up because they told me about the price increase. Now I have hope again ;)

[e-man]

I'm in too at $26.95, but will have to wait to activate on Feb 1.

[rupture]

Please count me in too? I have thought of switching to them already but didn't sign up because they told me about the price increase. Now I have hope again ;)

The price increase you are referring to does not affect this deal. As this (thread/bulk buy) only applies to 'Premium Service', there is no change in the regular price.

There is only an increase with Teksavvy's unlimited service.

You will be enrolled under the Premium service here.

[rogeryen]

Gang: Lets see what I can do first, and see if I can get RFD.teksavvy.com deal going just like the caw deal?

Give me a few days? Only fair inst it?

If I'm already with TSI, can I hop on to the RFD deal too??? If so I'd like that please!!!:D




Also, there is a Team Fortress 2 server only for Teksavvy users now!
gaming.teksavvy.com

[xumei]

hey gang: The caw deal is a good deal and was orginally set up for CAW members down here in Chatham where Teksavvy is located.

the reason i broadcast that deal is that i am trying to get enough rfd'rs signed up so i can switch the caw deal to rfd.teksavvy.com,l but first i have to show teksavvy that there is a enough interest. One time I sent a PM to Derek about having Teksavvy sponsor and advertise on the site and never heard a repsonse so I am trying this angle. hopefully it works.

thanks
ken

i have just signed in with Taksavvy last week. Will be activated next week. Would like to join rfd group if i can......

[deeplove]

im interested too. Currently on unlimited, plan on switching over to premium.

[Tofu Drift Shinji]

Interested. Already on Teksavvy though.

[gimmegimme]

im interested too. Currently on unlimited, plan on switching over to premium.
Same here.

[koalajoe]

The price increase you are referring to does not affect this deal. As this (thread/bulk buy) only applies to 'Premium Service', there is no change in the regular price.

There is only an increase with Teksavvy's unlimited service.

You will be enrolled under the Premium service here.

Oh, I see. Count me in anyway? I'd love to switch to their Premium service and leave Rogers :|

[Prankster]

hey gang: I have sent an email to Rocky over at TSI, and I can confirm that this has been mentioned to me before from Rocky, so lets sit back for a a few days and see what I can up with!?

The next hurdle would be can I advertise a RFD link on here, because I know re-seller links are not welcomed.

[rchong]

Would this potential rfd discount be available to westcoasters? :)

[fliime]

i entered my phone # and it says service is not available in my area and I live in Toronto????

[Topher]

i entered my phone # and it says service is not available in my area and I live in Toronto????

call Bell and pretend you are interested in their service. They can look it up by address. Thank them and tell them that you'll "think" about it. Then sign up for Teksavvy. :D

[mcg]

call Bell and pretend you are interested in their service. They can look it up by address. Thank them and tell them that you'll "think" about it. Then sign up for Teksavvy. :D

Bad idea, if you get even a trickle of availability and Bell just says "yes", you may go sign up for Teksavvy and get **** speeds. And then there is nothing TS can do for you.

BTW, I'm on the Premium Service right now on a $1 referral discount... any chance I can hop into this $26.95 a month rate?

[raptorsfever]

Count me in to the group price. Thanks :)

[input]

Other than the difference in Bandwidth, will the Premium be the same speeds as the Unlimited? There's bound to be an increase in speed for Bell Sympatico in 2008.

I don't use torrents all that much, so I will be fine with Premium for next year. I'm just concerned with the speed. I have no idea how to use newsgroups, heard that its faster. Any tutorials?

[mcg]

Right now Teksavvy is offering 5mbps, but upgrades are due within the next few months, I believe! The new speeds will be 6mbps for both Unlimited and Premium.

[Topher]

Bad idea, if you get even a trickle of availability and Bell just says "yes", you may go sign up for Teksavvy and get **** speeds. And then there is nothing TS can do for you.

When I called, they told me what kind of service was available for my address. So, obviously, if they tell you that you only qualify for 3mb service, then you know you're screwed any way you look at it. I was lucky enough to qualify for 16mb, but won't bother unless the prices come way down.

[SillySusie]

I'm in as well for a Teksavvy RFdeal... I'm up to a dozen reasons to leave Sympatico now (and I don't even expect much from my ISP), ready for the jump any day.

Looking for a DSL modem / Wireless router combo unit. I'm in the Ottawa area and noticed ShopRBC has a USRobotics 9108 ($119), PC Cyber has a Speedtouch 585 ($131) and Teksavvy has a Speedtouch 780 ($165). Anyone have recommendations for an all-in-one combo unit?

Thanks!

[Prankster]

The deal will the same as the caw.teksavvy.com, so anybody that wants to jump on that pricing go ahead and join. I have confirmed thats its ok with teksavvy, even though your not a CAW member. In the forms tell that referal came from me Ken (Prankster).

[gimmegimme]

The deal will the same as the caw.teksavvy.com, so anybody that wants to jump on that pricing go ahead and join. I have confirmed thats its ok with teksavvy, even though your not a CAW member. In the forms tell that referal came from me Ken (Prankster).Can we do this even if we are already teksavvy customers on unlimited?

[Prankster]

The best way to enable yourself to get the deal if your already a customer is to cancel, and the sign up thru the link. Everyone is aksing if they can do this, if to many people just switch over the deal would come to an end, and TS would be come stricter on their policies, so lets not ruin this for everyone. This deal has ben mentioned throughout the entire thread.

[mcg]

I don't think I'm gonna bother cancelling and signing up again for a $2 reduction in my plan anyways, so it's OK - I was just curious. Besides, their page isn't updated, I am not sure if their plan comes with a 100GB cap or a 200GB cap for Premium. Even if I could switch to a better deal with just a phone call rather than cancellation/signing up again, I wouldn't because Teksavvy definitely deserves their money, and I don't mind paying extra for their hard work and customer service.

[Firefoxer]

I could still make a group for those who already have TekSavvy premium and don't want to cancel.

[ericssonboi]

I wanted to confirm this, does the Premium DSL come with 200GB included?

[mcg]

I could still make a group for those who already have TekSavvy premium and don't want to cancel.

In that case, count me in. Any savings (that aren't a big of a hassle) are greatly appreciated.

[Gunz16]

In that case, count me in. Any savings (that aren't a big of a hassle) are greatly appreciated.

Count me in too!

[rogeryen]

I don't think I'm gonna bother cancelling and signing up again for a $2 reduction in my plan anyways, so it's OK - I was just curious. Besides, their page isn't updated, I am not sure if their plan comes with a 100GB cap or a 200GB cap for Premium. Even if I could switch to a better deal with just a phone call rather than cancellation/signing up again, I wouldn't because Teksavvy definitely deserves their money, and I don't mind paying extra for their hard work and customer service.

+1


I could still make a group for those who already have TekSavvy premium and don't want to cancel.

count me in too please!!!

[BootsJessie]

Hope someone can help.
I'm with Rogers cable right now and am looking to change. Teksavvy sounds great! Is the CAW deal unlimited? Sounds like it it.
My problem is, there is no phone jack where I have my computer. Is it possible to hook up the modem in another room, where the jack is and run my PC wireless? I've never done this before so don't know how it's done or what else I need on my PC?
Any help would be greatly appreciated.
Thanks,

[SillySusie]

Well, it's written on the CAW ($26.95) page that 100GB is included, so I would imagine that's what you're getting. Fro Premium DSL ($29.95) it's written 200GB included and then there is true Unlimited ($39.95, which also uses different routing).

[Evil Baby]

Hope someone can help.
I'm with Rogers cable right now and am looking to change. Teksavvy sounds great! Is the CAW deal unlimited? Sounds like it it.
My problem is, there is no phone jack where I have my computer. Is it possible to hook up the modem in another room, where the jack is and run my PC wireless? I've never done this before so don't know how it's done or what else I need on my PC?
Any help would be greatly appreciated.
Thanks,

yes you can do this. But you will probably have to buy a wireless card for you pc(or usb wifi adapter) and a wireless router. You will also have to change a few settings on your modem and router but Teksavvy will walk you through it if you call in.

Before you switch, go here: http://bell.ca/shopping/PrsShpInt_NewAccess.page?userType=NEW and check what speeds Bell offers in your area. Make sure you see what it offers that is not Wimax. Assume they offer at lets 5MB/s servie I'd highly recomend switching companies.

[Evil Baby]

Well, it's written on the CAW ($26.95) page that 100GB is included, so I would imagine that's what you're getting. Fro Premium DSL ($29.95) it's written 200GB included and then there is true Unlimited ($39.95, which also uses different routing).

I'd imagine they just haven't changed it yet. They probably never got the memo

[gimmegimme]

Before you switch, go here: http://bell.ca/shopping/PrsShpInt_NewAccess.page?userType=NEW and check what speeds Bell offers in your area. Make sure you see what it offers that is not Wimax. Assume they offer at lets 5MB/s servie I'd highly recomend switching companies.Just a quick comment about this available services page. It is not 100% reliable. Bell offers the 16Mb service for my phone number, but I'm only getting 3Mb speeds from TekSavvy (it doesn't matter who the ISP is though).

[BootsJessie]

yes you can do this. But you will probably have to buy a wireless card for you pc(or usb wifi adapter) and a wireless router. You will also have to change a few settings on your modem and router but Teksavvy will walk you through it if you call in.

Before you switch, go here: http://bell.ca/shopping/PrsShpInt_NewAccess.page?userType=NEW and check what speeds Bell offers in your area. Make sure you see what it offers that is not Wimax. Assume they offer at lets 5MB/s servie I'd highly recomend switching companies.

Thanks!
That site says I can get up to 7MB/s. Time to buy a router and switch :cheesygri

[rogeryen]

Just a quick comment about this available services page. It is not 100% reliable. Bell offers the 16Mb service for my phone number, but I'm only getting 3Mb speeds from TekSavvy (it doesn't matter who the ISP is though).

Agreed, becareful that they can only offer up to X Mbits, but whether your line can handle it is not their business.

[anthill]

The CAW deal sounds good, I look forward to signing up for it in January when I move into my new place... I'll check this thread again around then and see what's developed. Thanks Ken!

[argonavt]

yes you can do this. But you will probably have to buy a wireless card for you pc(or usb wifi adapter) and a wireless router. You will also have to change a few settings on your modem and router but Teksavvy will walk you through it if you call in.

Before you switch, go here: http://bell.ca/shopping/PrsShpInt_NewAccess.page?userType=NEW and check what speeds Bell offers in your area. Make sure you see what it offers that is not Wimax. Assume they offer at lets 5MB/s servie I'd highly recomend switching companies.

Switched from Rogers to Teksavvy week ago.
Living in Richmond Hill. yesaterday speed fall down to 700k. today up to 1.7Mba. I called to Teksavvy and explain situation. thear answer was "you are 5 km from the station, and that , what you have" . When i asked , why thay didn't explain about the speed before i switched to them , thay answer , "we offered UP TO 5Mb, and you have 1.7" i replied, that from thears side will be good to give me posibility to pay them "up to 40$ per month" that will be at least fear. Wit all good service of Teksavvy, what i can do? thay reject to bring my money back. All connection, together with modem is around 180$. That was just unfair to tell about service up to 6 mba , and deliver only 1.7. thay don't agree , that it just work on customers.
Now i'm on dilema. from one side low speed from teksavvy, from another - forbidden torrent and limitation of 60Gba from Rogers...
somebody knows about plans of Bell to make better lines in our area?

[klam]

Switched from Bell to Teksavvy week ago. Living in Richmond Hill. yesaterday speed fall down to 700k. today up to 1.7Mba. I called to Teksavvy and explain situation. thear answer was "you are 5 km from the station, and that , what you have" . When i asked , why thay didn't

I'm curious which area of Richmond Hill you are in? The reason I ask is that I have some people living in Richmond Hill that may be interested in signing up and I know there are quite a few areas that were without DSL for the longest time.

I myself just signed up with TekSavvy last week in North York and am getting pretty much full 5000/800. They've also called to check up on things to see if everything is working well. Pretty nice for an ISP to say the least.

[argonavt]

I live in Buthurst and Mj Mac.
In my opinion people in Teksavvy wasn't work correct.
Accoring to link from Bell i can't receive more , than 2mbs.
Very pitty , that this link was posted only now.
They at least suppose to tell about speed limitation.

[infamouskid]

your best option it to call tsi themselves. bell does not always have numbers and specs up to date. especially in nothern newer areas like yours.

[infamouskid]

I wanted to confirm this, does the Premium DSL come with 200GB included?

packages are

premium 200gb on peer1 network ($1/gig overage charge)
unlimited bandwidth over cogent network. 10 dollars more then premium.

both may be subject dry loop band charges if no active copper home phone line.

[Guspaz]

packages are

premium 200gb on peer1 network ($1/gig overage charge)
unlimited bandwidth over cogent network. 10 dollars more then premium.

both may be subject dry loop band charges if no active copper home phone line.

Actually, the overage charges are $0.25 per gig, or $0.10 per gig if you pre-purchase a block of 100GB (raise your cap every month).

So, essentially:

200GB Premium: $29.95
300GB Premium: $39.95
Unlimited: $39.95

So if you're getting service, keep in mind that Unlimited only makes sense if you use *more* than 300GB per month; you'll get better routing with Premium at the same price (or less) up until that 300GB mark.

[markj]

The deal will the same as the caw.teksavvy.com, so anybody that wants to jump on that pricing go ahead and join. I have confirmed thats its ok with teksavvy, even though your not a CAW member. In the forms tell that referal came from me Ken (Prankster).

i tried this and they said i cant get this deal...i already paid for my first month but the service wont be installed until dec 8th or so

[Evil Baby]

Just a quick comment about this available services page. It is not 100% reliable. Bell offers the 16Mb service for my phone number, but I'm only getting 3Mb speeds from TekSavvy (it doesn't matter who the ISP is though).

This is corect, but it is a good first step. If I check for my area they only offer 3MB/s with Wimax which is why I only get 1.5MB from teksavvy. That's the best I can possibly do at the moment until Bell gets around to upgrading the lines(lol).

I'm far too cheap to pay for Cogeco so this is what I get stuck with. Decent for web browsing, great for torrents, decent to crappy for xbox live.

If the user is getting 7MB's servince in his/her area that most likely means they have newer lines in the area. That is all I was trying to get at.

[Guspaz]

i tried this and they said i cant get this deal...i already paid for my first month but the service wont be installed until dec 8th or so

You can still form a group yourself and get the group rate ($3/mth discount for premium, $1/mth discount for static IP).

To form a group, you need to know three other people who are on TekSavvy, and form a group with them. From there, anybody can join the group as long as they give the group name.

I've got myself a group with 4 people right now :)

[zalapski]

Sounds good, I would like to start a group. I am in the GTA area if that makes any difference. I will cap it to the first five people who are currently subscribed to Teksavvy's Unlimited Plan and want to go Premium (no static IP). Please reply through this post only and I will get the ball rolling with Teksavvy Solutions.

Cheers,

-z



You can still form a group yourself and get the group rate ($3/mth discount for premium, $1/mth discount for static IP).

To form a group, you need to know three other people who are on TekSavvy, and form a group with them. From there, anybody can join the group as long as they give the group name.

I've got myself a group with 4 people right now :)

[Firefoxer]

Lets all join Guspaz group then, the more the better. How convenient you started to post now...:razz:
PM me the group name please!

What I wanted to pm mcg,Gunz16 and rogeryen with the group name.
"
Email sales"AT"teksavvy.com with account number plus the group name or call 1-877-779-1575 and ask for the sales department or ask on the http://www.dslreports.com/forum/teksavdirect subforum.

I don't think its a good idea to post the group name publicly but it won't be any problem if you want to share it to others.
There is no way for anyone on the group to know who the others are. You can quit the group at anytime if you want to. The group maker won't get any benefits other than group pricing. Also an employee on dslreports who said that they may change the group pricing due to the move to 200GB cap on premium.
"

[rupture]

I'm interested in hoping aboard too, can you please PM me the group name as well.

Thanks!

[infamouskid]

so i sent this thread link over to the teksavvy forum at dslreports.com...after posting a comment suggesting the owner of teksavvy to sponsor here acanac came in and tried to defend itself... then sent some acanac fanboy who's prolly some relative and well they just could not answer the questions..

lol

so if your shopping for dsl.. TSI is the way to go.. they dont lie cheat or steal. what you see is what you get.

anyways for those who want to laugh at the debate i had with them the link is here.

http://http://www.dslreports.com/forum/r19556721-teksavvy-gets-high-praises-at-canadas-1-deal-site

and for those who want to see the history of acanac you may read here on the rfd forum..

[rogeryen]

Lets all join Guspaz group then, the more the better. How convenient you started to post now...:razz:
PM me the group name please!

What I wanted to pm mcg,Gunz16 and rogeryen with the group name.
"
Email sales"AT"teksavvy.com with account number plus the group name or call 1-877-779-1575 and ask for the sales department or ask on the http://www.dslreports.com/forum/teksavdirect subforum.

I don't think its a good idea to post the group name publicly but it won't be any problem if you want to share it to others.
There is no way for anyone on the group to know who the others are. You can quit the group at anytime if you want to. The group maker won't get any benefits other than group pricing. Also an employee on dslreports who said that they may change the group pricing due to the move to 200GB cap on premium.
"


Yes please I'd love to join the group.

[Bobby S.]

Lets all join Guspaz group then, the more the better. How convenient you started to post now...:razz:
PM me the group name please!

What I wanted to pm mcg,Gunz16 and rogeryen with the group name.
"
Email sales"AT"teksavvy.com with account number plus the group name or call 1-877-779-1575 and ask for the sales department or ask on the http://www.dslreports.com/forum/teksavdirect subforum.

I don't think its a good idea to post the group name publicly but it won't be any problem if you want to share it to others.
There is no way for anyone on the group to know who the others are. You can quit the group at anytime if you want to. The group maker won't get any benefits other than group pricing. Also an employee on dslreports who said that they may change the group pricing due to the move to 200GB cap on premium.
"

I'd like to join the group too. :) PM me?

[rogeryen]

so i sent this thread link over to the teksavvy forum at dslreports.com...after posting a comment suggesting the owner of teksavvy to sponsor here acanac came in and tried to defend itself... then sent some acanac fanboy who's prolly some relative and well they just could not answer the questions..

lol

so if your shopping for dsl.. TSI is the way to go.. they dont lie cheat or steal. what you see is what you get.

anyways for those who want to laugh at the debate i had with them the link is here.

http://http://www.dslreports.com/forum/r19556721-teksavvy-gets-high-praises-at-canadas-1-deal-site

and for those who want to see the history of acanac you may read here on the rfd forum..

lol teksavvy's forum on dslreports is definitely not the place to flame competitors.

[Firefoxer]

I'm waiting for Guspaz PM now. I hope you see this.

[clients]

I am looking to sign up with Teksavvy asap and wondering if the RFD group actually is going through. If so let me know or PM me as i would love to sign up for it now.

[ferozkq1]

hey if its 34 dollars a month instead of 50 bucks with Bell I'm aboard.

So how does this work, please don't flame. I'm buying a wireless router and card. and whats this whole group thing thats happening. As well as I went to the bell site and typed in my information. They gave me the wiimax offer of 3 MB and 512kbps. pluse the 1GB and 500kbps for essential and as well as the 7 MB.

So am I ok for coverage, is it worth it to go.

[Topher]

Lets all join Guspaz group then, the more the better. How convenient you started to post now...:razz:
PM me the group name please!

What I wanted to pm mcg,Gunz16 and rogeryen with the group name.
"
Email sales"AT"teksavvy.com with account number plus the group name or call 1-877-779-1575 and ask for the sales department or ask on the http://www.dslreports.com/forum/teksavdirect subforum.

I don't think its a good idea to post the group name publicly but it won't be any problem if you want to share it to others.
There is no way for anyone on the group to know who the others are. You can quit the group at anytime if you want to. The group maker won't get any benefits other than group pricing. Also an employee on dslreports who said that they may change the group pricing due to the move to 200GB cap on premium.
"

I'll be moving from unlimited to premium this month, so I'd be in for a group rate, too.

[Guspaz]

Lets all join Guspaz group then, the more the better. How convenient you started to post now...:razz:
PM me the group name please!

What I wanted to pm mcg,Gunz16 and rogeryen with the group name.
"
Email sales"AT"teksavvy.com with account number plus the group name or call 1-877-779-1575 and ask for the sales department or ask on the http://www.dslreports.com/forum/teksavdirect subforum.

I don't think its a good idea to post the group name publicly but it won't be any problem if you want to share it to others.
There is no way for anyone on the group to know who the others are. You can quit the group at anytime if you want to. The group maker won't get any benefits other than group pricing. Also an employee on dslreports who said that they may change the group pricing due to the move to 200GB cap on premium.
"

I'd rather limit my group to people I know, rather than spreading it around. No offense guys, I just don't want to abuse the group system :)

But, there's like 6 or 7 of you guys here who are interested in the group (and you only need 4), so no problem! Just make your own group, call it something like "RedFlagDeals", and you're set!

You also don't have to make the group when you sign up. You can create it at sign-up if you all sign up at the same time, OR you can create it after you sign up if you gather the names/usernames of four people and call it in to TekSavvy.

Keep in mind that the group pricing does not currently apply to unlimited accounts, only Premium.

[Firefoxer]

I'd rather limit my group to people I know, rather than spreading it around. No offense guys, I just don't want to abuse the group system :)


Thanks for the reply. Already created one with a group name related to rfd.

[ferozkq1]

so what are the requirements?? shoudl I stick with bells services?? or teksavvy?? what should I do before I call teksavvy.

[Firefoxer]

You guys got PM:
rogeryen,zalapski,mcg,Gunz16,Bobby S.,rupture,clients,Topher

Anyone else?

[xla4life]

You guys got PM:
rogeryen,zalapski,mcg,Gunz16,Bobby S.,rupture,clients,Topher

Anyone else?



Sign me up please!

Thanks

[mcg]

OK, I've sent an email to TS with my info, we'll see if they let me on the bandwagon for a cheaper rate!

[Firefoxer]

Pmed gimmegimme and xla4life.

[ferozkq1]

firefox i'm interested but don't know if I should change. can you pm me on what I should do before I pull the trigger or decide on teksavvy.

[stuffthatsgood]

I'll be moving from unlimited to premium this month, so I'd be in for a group rate, too.

Same here.

[nohead]

You guys got PM:
rogeryen,zalapski,mcg,Gunz16,Bobby S.,rupture,clients,Topher

Anyone else?

firefoxer, I want in too :cheesygri

Thanks! (waiting for your pm) ;)

[Firefoxer]

firefox i'm interested but don't know if I should change. can you pm me on what I should do before I pull the trigger or decide on teksavvy.

What Bell internet you have? Are you on contract?



PM sent to stuffthatsgood and nohead


Edit: The group is on hold for now until I can get confirmation from TSI tomorrow.

[ferozkq1]

What Bell internet you have? Are you on contract?



PM sent to stuffthatsgood and nohead


Edit: The group is on hold for now until I can get confirmation from TSI tomorrow.

no contract. high speed I think they said I have to have 6 MBps but nowhere close.

[e-man]

I'm in for a group buy too! Someone send me a PM! Thanks.

[ericssonboi]

I'm in for a group buy too! Someone send me a PM! Thanks.

* 2

[st7860]

not just a group buy, what about a group .ORG (say it really fast lol)

www.teksavvydeal.org perhaps?

[666]

count me in please. PM me with info. thanks.

[xumei]

You guys got PM:
rogeryen,zalapski,mcg,Gunz16,Bobby S.,rupture,clients,Topher

Anyone else?

I have signed up TSI Premium service + static IP. Will be activated this week. Would like to join the group to get discount. PM me with how to plz.

[Rui83]

I cancelled my Bell line yesterday. I told them about TS and they said they'd be able to offer me $29.99 for 6 months and $40 there after. I then proceeded to cuss, and continued to cancel my line. My line will start on Jan 4th (which is when they increase their monthly price to $42.40 or so with taxes).

I hope this all works out for the best.

[koalajoe]

Firefoxer, if all goes well, please pm me? I want to join too :-0