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View Full Version : External HD enclosure help please!



Impossibles
Dec 16th, 2006, 12:16 PM
2 problems...

I bought one of those Kaser external HDs from Best Buy a couple weeks ago, and promptly copied all my music, pictures, and videos on it before doing a clean format on my computer. A couple weeks after I bought it, it seems to sort of stopped working. It makes noise and sounds like it is running, but the drive doesn't show up on my comp. I have some files on it that I really want back...any ideas?

Second, now that I know that Kaser drive is a POS...I bought a WD 250GB SATA2 HD from NCIX planning on putting it in my computer...little did I know that my MOBO (3 year old ASUS) doesn't support SATA. So I am going to buy an external USB enclosure for it. Can somebody recommend a good/cheap enclosure from NCIX? I'm going to drop by today to get one.

Thanks!

deep
Dec 16th, 2006, 12:55 PM
Have you tried removing the drive from the enclosure and connecting it directly to your mobo? I've had drives in enclosures fail as well as just the enclosure itself....you might get lucky.

Impossibles
Dec 16th, 2006, 01:19 PM
Have you tried removing the drive from the enclosure and connecting it directly to your mobo? I've had drives in enclosures fail as well as just the enclosure itself....you might get lucky.

That's a last resort...I'm going to try and carefully do that today, but I still planning on returning this to BB as it's a POS.

Impossibles
Dec 16th, 2006, 06:47 PM
crap crap crap crap.

I think the external Kaser HD is fried.

I took the HD out of the enclusure (note the HD has a 'recertified' sticker on it :mad: ) and connected it to my computer...my computer can't read it. In BIOS it shows a 'slave' HD, but can't read it and shows it with 0 GB capacity.

Crap crap crap...the music and the movies I don't care about, but our personal pictures and some work stuff of my girlfriends were on there...any suggestions on what to do now?

deep
Dec 16th, 2006, 07:01 PM
What a crime when your "backup" is the least reliable link in your system. Really, you may be best off dealing with a data recovery professional if those pictures are irreplaceable and you MUST have them. There have been a few threads here on services...I think some may do a free assessment, but be prepared to pay through the nose for actual recovery.

Amourek
Dec 16th, 2006, 08:34 PM
Try some data recovery software like GetDataBack or SpinRite. As long as it powers up and the computer can detect it there's a good chance all the data is there.