Incorrectly Bounced Checks?

[red120]

Anyone had this problem before?

One of my suppliers called me this morning to tell me that my check had bounced.. and they wanted me to remit payment immediately via T/T, cover the cost of the wire for receiving it on their end, and also cover the fees they incurred when getting hit by the NSF. It was a very small order though, and definitely my bank account has had well over that in the last month or so since I sent out the check. Told them I'd go to the bank to talk to them tomorrow.

I'm thinking I might just eat the cost of the fees and re-transfer, but their demands that I cover their wire costs as well leaves a bad taste in my mouth. The amount isn't really material, but nonetheless...

Anyways, anyone run into this before? The NSF thing, that is.

[wheel]

Why should they eat the costs of the wire transfer for what was either your or your banks problem? What may have been a better solution though would have been a certified cheque rather than a wire transfer. I'd have probably balked at the wire transfer myself. They've got an expectation of being paid and having their costs covered, you've got the expectation of choosing how you're going to get them paid confidently.

Certainly covering the rest of their costs without complaint was the right thing to do.

I had the bank bounce my first rent cheque many years ago. That was back when I was young and the banks did stupid stuff with deposit dates (like I deposited at noon at a teller who had a date of the next day). Anyway, the money was in the account before I wrote the cheque so I complained to the bank manager - and they actually covered the NSF costs (though not the embarrasment I enjoyed after presenting my new landlord with a bounced cheque).

[milhaus]

Did it bounce, or was there an error in the cheque? I just forgot to complete the date on one of my cheques. That was a fun $35 error. Good times . . .

[Just Confused]

Yes, you did the right thing to cover your customer's costs. Now you have to go to your bank and find out why they bounced the cheque. As suggested by others it could have been a snag on your part, but more likely it was probably some setting on your account to do with timing of your incoming cheques clearing. Of course, depending on which person at the bank to whom you talk you'll get a different story. Just keep annoying them if it was their fault and you'll get some person who will rebate some or all the fees. Good luck.

I don't trust what anyone at the banks say to me and leave lots of room and time in my current account for things to clear. It costs me money to leave cash there but sometimes you just can't afford the embarrassment with a customer.

Banks... can't live with them... can't live without them. Take solace in knowing you're not the only one being screwed by them.

[red120]

An update on this:

I went to my bank a few days ago to ask them to confirm the transaction. They looked it up in the system and said that there was no record of the transaction, including any record of a NSF or bounced check. Basically the check hadn't been used yet.

Went home, and e-mailed the supplier to send me a photocopy of the bounced check with the bank's stamp, after which I would wire payment to them directly. Still haven't heard anything from them.

:confused:

[wheel]

Oh. Well know. That's interesting. Let us know how it goes.

[xaltair]

An update on this:

I went to my bank a few days ago to ask them to confirm the transaction. They looked it up in the system and said that there was no record of the transaction, including any record of a NSF or bounced check. Basically the check hadn't been used yet.

Went home, and e-mailed the supplier to send me a photocopy of the bounced check with the bank's stamp, after which I would wire payment to them directly. Still haven't heard anything from them.

:confused:

Sounds like they tried to hustle you.

[red120]

Sounds like they tried to hustle you.
Yeah, that was my first thought as well, but it's an established company. Doesn't seem to be any point in it.

Still waiting on a reply from them. I'll probably send another follow-up e-mail at the end of this week if they still haven't replied me.

[CatDog]

what do you sell?