Wow No More Bad Feedback???

[sassysue]

So i went to ebay today and seen a system message!

Message from eBay

http://rtm.ebaystatic.com/2/RTMS/Image/CA_ctmFeedbackEnhancements.gif

So no more negative feedback what the hell is that?

eBay's Feedback system continues to evolve as the community and marketplace dynamics change.

The eBay Feedback system was originally designed to provide a simple, honest, accurate record of the buyer's and seller's online experience to ensure safe and satisfactory trade. It was driven by the belief that through a transparent reputation system, members could hold each other accountable. Over time, we found that the transparency of the Feedback system made some buyers reluctant to hold sellers accountable. For example, buyers fear retaliatory Feedback from sellers if they leave a negative

Therefore, we've made a number of changes to eBay's Feedback system to continue to improve accuracy and accountability. These changes should help to differentiate and reward sellers who provide a positive buying experience on eBay.

http://pages.ebay.ca/services/forum/new.html

[gei]

Welcome to several months ago.

It makes perfect sense, despite all the complaining people who don't understand it properly.

Problem is, buyers often receive things that aren't as promised from the buyer, and are afraid to leave negative feedback because they will get retaliatory negative feedback from the seller.

Honestly there isn't much a buyer can do to warrant bad feedback anyway. All they have to do is pay. If they don't, the seller can file a non-paying bidder report.

[ullyeus]

Helllllo Old News

[felix]

It was announced a few months ago but took effect a few days ago on May 19th. Good for buyers, not so good for sellers. The feedback percentage changes also counting only the past 12 months (now neutral feedback counts like negative feedback in terms of percentage!).

[TheCheez]

Honestly there isn't much a buyer can do to warrant bad feedback anyway. All they have to do is pay. If they don't, the seller can file a non-paying bidder report.

Yep
A buyer's end of the agreement is fulfilled as soon as the seller has money. I've been held hostage by these wankers a lot. I don't have a lot of feedback (under 100) so it really stands out when a seller leaves negative but the "power sellers" with 1k+ it doesn't matter to have one blip in a sea of positives.

This and outrageous shipping charges are why I rarely use ebay anymore. $20 for a pocketbook to Canada? eh? They all love the UPS too. It's often cheaper to get something from Britain!

[Squiggles]

What is this EBay you speak of?

[Lava]

Welcome to several months ago.

It makes perfect sense, despite all the complaining people who don't understand it properly.

Problem is, buyers often receive things that aren't as promised from the buyer, and are afraid to leave negative feedback because they will get retaliatory negative feedback from the seller.

Honestly there isn't much a buyer can do to warrant bad feedback anyway. All they have to do is pay. If they don't, the seller can file a non-paying bidder report.

I agree with some of your points, but what about people who are on ebay to buy items, not sell, how do they receive feedback and become well know. Quite a few auctions down allow people to buy with less than 1 feedback, or less than 10, how do they get their feedback up?

I guess we'll see how this plays out.

[chrza]

Honestly there isn't much a buyer can do to warrant bad feedback anyway. All they have to do is pay. If they don't, the seller can file a non-paying bidder report.

Wrong. The buyer, like some do, can abuse the feedback system and leave negative feedback for no good reason or without contacting the seller first. It is eBay policy to contact a memeber before leaving neutral or negative feedback.

I rate my buyers on the WHOLE transaction, not just the paying part. So if they leave me a negative or a neutral for something that was already listed in my description, or because the USPS took to long to deliver their package, or just left me a negative without giving me a chance to resolve the situation, then they most certainly made the transaction a negative one.

My last neutral was receive because the buyer thought the item was too small. I clearly listed the dimensions in the description. This is a perfect example of how a buyer can do something to warrant neutral or negative feedback.

[ah_long]

i don't really like this system as well..
if a buyer decides to pull a scam on you with paypal, you are pretty much screwed..

and as some of the previous posters have mentioned, the buyers pretty much expect the sellers to be perfect and host a costco return policy.. they could pretty much complain about anything from high shipping charges to the color of the item

[Alvito]

hahah i bought wheels from a store, they gave me positive feedback, i'm gonna leave them a negative now. ahhaha.

[gei]

I agree with some of your points, but what about people who are on ebay to buy items, not sell, how do they receive feedback and become well know. Quite a few auctions down allow people to buy with less than 1 feedback, or less than 10, how do they get their feedback up?

I guess we'll see how this plays out.

Your point is not relevant, as sellers can still leave positive feedback for buyers. Just not negative ones.

[M@rk]

Maybe now I'm going to have to use a female name in my communication with buyers and sound extra nice. Hopefully that stops some stupid teenager from giving me negative feedback.

Pisses me off, I always give full refunds to avoid bad feedback, and never request the customer to ship anything back. Apparently that's not enough anymore... they could do it just for fun.

[justlam_]

Maybe now I'm going to have to use a female name in my communication with buyers and sound extra nice. Hopefully that stops some stupid teenager from giving me negative feedback.

Pisses me off, I always give full refunds to avoid bad feedback, and never request the customer to ship anything back. Apparently that's not enough anymore... they could do it just for fun.

you are one of very few on ebay that does that. From my experience as buyer, 50% of the time I am not satisfied with the purchase because the seller always lies on the description just to sell his garbage to you. They then say you can return it and tey will return your money. So you pay for example $15 for the shipping back to them. They paypal you back $20 when you actually paid $35 for the item. So you e-mail the seller and they tell you he doesn't pay you back shipping. So you of course leave a negative feedback. And he leaves you a negative too

[George W. Bush]

eBay's days are numbered. They suck hairy stuff. I used to shop on eBay but stopped - stupid shipping prices, UPS, and just not reliable.

[phomp]

There is an explanation for it on ebay's page anyway. Just look a little;)

[GangStarr]

Welcome to several months ago.

It makes perfect sense, despite all the complaining people who don't understand it properly.

Problem is, buyers often receive things that aren't as promised from the buyer, and are afraid to leave negative feedback because they will get retaliatory negative feedback from the seller.



+1 this is the exact reason I didn't complain about 1 seller.

[felix]

Has anyone noticed your buyers not leaving feedback in the past few days?

I haven't received feedback since May 20th which I found quite odd since I ship daily and have been receiving steady feedback for a while. I remember reading about problems leaving feedback this past weekend during the change, has it been fixed or are there still problems?

[laptop-tech]

Welcome to several months ago.

It makes perfect sense, despite all the complaining people who don't understand it properly.

Problem is, buyers often receive things that aren't as promised from the buyer, and are afraid to leave negative feedback because they will get retaliatory negative feedback from the seller.

Honestly there isn't much a buyer can do to warrant bad feedback anyway. All they have to do is pay. If they don't, the seller can file a non-paying bidder report.

Sure that problem existed, but what about buyers who bid on items, pay for them and when it arrives they dont like the product BECAUSE THEY DID NOT READ THE DESCRITION WELL and leave negative feedback ?

[st7860]

just move to ioffer

[M@rk]

Sure that problem existed, but what about buyers who bid on items, pay for them and when it arrives they dont like the product BECAUSE THEY DID NOT READ THE DESCRITION WELL and leave negative feedback ?

Yeah, now they can leave negative feedback even if they're happy with the product, just because they're a-holes.

[7Stryder7]

this is new to me