Agent240sx
Jul 19th, 2008, 08:00 PM
I recently sold a car to an individual in law enforcement (ouch). He came and checked out the vehicle, we disclosed everything... the car was running in superb condition with minor knicks and dings on the exterior.
We've owned the car for 2 years with NO problems, no odd noises no mechanical or electrical problems.
We sold the car safetied and etested.
Safety was done at Canadian Tire.
During the safety inspected we needed new brakes rotors, pads drums (a maintenance thing I would say after all the car did have 200,000+ km) and a few bulbs needed to be replaced. The repairs were completed and a safety certificate was issued.
The buyer came once checked out the car, we were COMPLETELY honest about the details on the vehicle, the buyer took a test drive was satisfied with the car and wanted to put down a deposit so I wouldn't sell it to anyone else (we have over 4 others that wanted to view the car that day). We really
never wanted to sell the car in the first place my GF worked very hard for her car but due to finances and really we don't have a need for 2 vehicles we are downsizing to one (especially with gas prices so high)
Now fast forward 3 WEEKS LATER....
The new buyer calls me and left me a message says he had his mechanic and bodyshop check and recheck the car informed me that his "people" are telling him there are some accident points on the vehicle, and the passenger door lock mechanism isn't working properly.
This has all come to a shock to us and we immediately checked CARFAX for any records of an accident we DEFINATELY did not get into any accidents both us of have really clean records, and the previous owner did not disclose any information about any accidents.
So now the new owner is wanting money back and is throwing a figure of around $4000! at us. I honestly have a hard time believing the car needs $4000 worth of repairs to get to "road worthy" as the new owner put it and is threatening "formal" action.
I've had the passenger auto doorlock problem before but we replaced the car's old battery and it solved the problem. I also did some research of the problem and it seems VERY common for these cars. The price people are paying are between 200-500 (higher end of spectrum is a dealer repair) for this repair. I guess this problem could have happened at ANYTIME to me or him. The doors lock fine manually.
This car has a market value of $6000-8000+. I called the new owner hoping for some details but both times it went straight to voicemail. We definately wanted both parties to be happy with the entire transaction but apparently not.
So I have a few questions for the RFD community and perhaps you can let me know where I can go from here.
1. Do I have any further legal responsibilities to the new owner? I mean I really want to help the new owner out but I also feel like I'm being had I have no knowledge of any accidents and definately did not get into any.
2. Was it the owners responsibility to ensure the car is fine (and it was fine!) in a transaction that is safety and etested?
3. Is this new owner making stuff up to get money out of me and can he if he decides to take any legal action? (if he can
4. I will continue to call him for the details out of courtesy but if this gets ugly and the new owner seems pretty firm on trying to get money out of us or give us a hard time what would your suggestions be?
Please let me know your thoughts or knowledge on a situation like this.
Thanks
I'd like to add he seems more interested from his messages in getting some $$$ compensation than returning or getting a refund (if he is even entitled)
We've owned the car for 2 years with NO problems, no odd noises no mechanical or electrical problems.
We sold the car safetied and etested.
Safety was done at Canadian Tire.
During the safety inspected we needed new brakes rotors, pads drums (a maintenance thing I would say after all the car did have 200,000+ km) and a few bulbs needed to be replaced. The repairs were completed and a safety certificate was issued.
The buyer came once checked out the car, we were COMPLETELY honest about the details on the vehicle, the buyer took a test drive was satisfied with the car and wanted to put down a deposit so I wouldn't sell it to anyone else (we have over 4 others that wanted to view the car that day). We really
never wanted to sell the car in the first place my GF worked very hard for her car but due to finances and really we don't have a need for 2 vehicles we are downsizing to one (especially with gas prices so high)
Now fast forward 3 WEEKS LATER....
The new buyer calls me and left me a message says he had his mechanic and bodyshop check and recheck the car informed me that his "people" are telling him there are some accident points on the vehicle, and the passenger door lock mechanism isn't working properly.
This has all come to a shock to us and we immediately checked CARFAX for any records of an accident we DEFINATELY did not get into any accidents both us of have really clean records, and the previous owner did not disclose any information about any accidents.
So now the new owner is wanting money back and is throwing a figure of around $4000! at us. I honestly have a hard time believing the car needs $4000 worth of repairs to get to "road worthy" as the new owner put it and is threatening "formal" action.
I've had the passenger auto doorlock problem before but we replaced the car's old battery and it solved the problem. I also did some research of the problem and it seems VERY common for these cars. The price people are paying are between 200-500 (higher end of spectrum is a dealer repair) for this repair. I guess this problem could have happened at ANYTIME to me or him. The doors lock fine manually.
This car has a market value of $6000-8000+. I called the new owner hoping for some details but both times it went straight to voicemail. We definately wanted both parties to be happy with the entire transaction but apparently not.
So I have a few questions for the RFD community and perhaps you can let me know where I can go from here.
1. Do I have any further legal responsibilities to the new owner? I mean I really want to help the new owner out but I also feel like I'm being had I have no knowledge of any accidents and definately did not get into any.
2. Was it the owners responsibility to ensure the car is fine (and it was fine!) in a transaction that is safety and etested?
3. Is this new owner making stuff up to get money out of me and can he if he decides to take any legal action? (if he can
4. I will continue to call him for the details out of courtesy but if this gets ugly and the new owner seems pretty firm on trying to get money out of us or give us a hard time what would your suggestions be?
Please let me know your thoughts or knowledge on a situation like this.
Thanks
I'd like to add he seems more interested from his messages in getting some $$$ compensation than returning or getting a refund (if he is even entitled)