[Merged] Telus Retention Plan..

[Kongee]

Don't know if this was posted already but this is for existing Telus clients.

I call a week back to cancel the line and explained to them that i was going to go with Rogers. They asked me what they were offering and they would match it. This is what I got.

250 anytime
100 Long distance
Unlimited Incoming
After 6pm free
Caller display

All for $20 plus system access fee.

I think you would be able to add vm in there and they would match it too. It's just that my dad does not use VM.

My friend also did this after and I got the same deal.

[hellracer]

it look similare to waht I have,

17.30+saf+tx

200 min
50 LD
Call display
VM basic
unlimited WE at 6PM

[can2000]

A long thread has been discussed about it: http://www.redflagdeals.com/forums/showthread.php?t=437912

Thanks though!

[actng]

my plan is in my signature

[Tomatolita]

oh man like the bajillion page thread on retention plans was hard to find :lol: :lol:

[71brotim]

I called Telus Retentions today and the first time I got a real "witch" so I called back again and got a really good person and this is the plan I am on now for two phones.

Caller ID
Long Distance 75
Unlimited Text
200 anytime minutes
Voice Mail
Free evenings/weekends after 6pm

$17.30 + SAF + 911 + taxes

I am happy with it....

[Seks]

Similar to mine which I got it in winter

250 min anytime
100 min LD
ultd txt msg
ultd local incoming calls
ultd evenings/wknds @ 6
ultd telus to telus
vm3
cid
cc

$20+fees

[martin_nv]

Thanks OP, did you have to sign a contract to get this deal?

[ansh12]

I am currently on the retention plan aswell. I was looking to save money and not many minutes..since i dont use my cell much. So my plan is 17.50+tax and no saf. Its not a bad deal for me. 20 bucks with taxes and everything.

[theprodigy]

Can anyone give me the number for Telus' retention department?

[lint]

there is no direct number. You call into client care, and if you're a churn risk, they will transfer you to L&R

[herc]

Telus offered me, without me ever calling them:

$20 plus SAF + 911 + GST:
200 anytime minutes (per second billing)
evenings and weekends at 6PM
voice mail (not sure if it's 3 or 10)
call display
call waiting

I want to get text messaging included. What's my chances if I call retention? I see some of you got it for about this price. I know per second billing is more expensive but do you think this excludes me getting text messaging for $20?

[lint]

Telus offered me, without me ever calling them:

$20 plus SAF + 911 + GST:
200 anytime minutes (per second billing)
evenings and weekends at 6PM
voice mail (not sure if it's 3 or 10)
call display
call waiting

I want to get text messaging included. What's my chances if I call retention? I see some of you got it for about this price. I know per second billing is more expensive but do you think this excludes me getting text messaging for $20?

If you're not on contract, you'll probably get it. They're worried about iPhone churn.

[cuongp]

You should ask for the Retail EPP plan instead, $25 for 350 Daytime minutes, VM3, CID, Free after 6pm,, detailed billing, additional minutes for $.025

[Jay-c]

Can anyone give me the number for Telus' retention department?


there is no direct number. You call into client care, and if you're a churn risk, they will transfer you to L&R


1-877-279-3100

[redblanketinc]

I just got:

300 Anytime Minutes
Call Id
Voicemail
250 Text
Fave 5 national Talk and Text
Unlimited After 6 and Weekends
Unlimited Data Plan (Unlimited Browsing, Email, IM, etc.)
Free Blackberry Curve (By way of $150 bill credit)

35 + saf + 911 + tax & 3 year contract.

$45 total a month

Sound like a decent deal?

[the_undertaker]

Did you get that one from the store or through retention?


I just got:

300 Anytime Minutes
Call Id
Voicemail
250 Text
Fave 5 national Talk and Text
Unlimited After 6 and Weekends
Unlimited Data Plan (Unlimited Browsing, Email, IM, etc.)
Free Blackberry Curve (By way of $150 bill credit)

35 + saf + 911 + tax & 3 year contract.

$45 total a month

Sound like a decent deal?

[winkyber]

I have a question about Telus retention plan.

Does this retention plan comes with contract or not?

My 3-year contract will be ended next month.

Do I have to extend my contract to get this retention plan ?

Thanks

[pureenergon]

iphone? blehhh we got the diamond!!!!!!!

actually. i havent really looked at the comparisons. but i think the iphone is ovver rated.

i like my berry myself.

retention offer i got in my sig.

to date..i think this is the best offer anyone has able to achieve. excluding telus mobility employees that get a free demo line or prefferred epp plan.... kakaka.

yah there is a gabillion cell plan posts to get lost in.

[mudman24]

Now this is one hot plan, which I am now officially on

This is the updated plan I'm locked in on with Telus


Super Talk 10 - 250 min

-Unlimited Evenings(6pm)/Weekends
-Conference Calling
-Call Waiting
-Outbound Call Display On
-Unltd Local Calling 3 Months

Extras

-additional 50 Local Minutes
-Caller Display
-250 Text
-VM10
-Unlimited web browsing)
-200 Cdn to Can/US LD

Total cost just under $19 taxes, saf and 911 included

For another 5 bucks i can have Unlimited text

[905fcuk]

Alright.. Ive posted this somewhere before anyways.. Ive got:

Share15 (on 2 lines.. mine and my gf)
- 200 dtm
- unlimited e/w @ 6
- unlimited incoming
- 75 canadian LD
- nationwide talk with share member (my gf)
- 2500 sent text messages/picture messages
- CID
- VM3

All of this for 15$ + 6.95 + 0.75 x taxes = 25 and change per line

[photoguyTO]

im getting with a 3 year contract

$45+saf+911 = 56.75 total

- 450 daytime minutes
- evenings 5pm-7am
- weekends included
- incoming calls free
- 2500 txt msg
- $300 credit for phone
- unlimited web browsing
- # display
- voicemail 10
- unlimited long distance and txt msg to 5 numbers

good?

[blanzcs]

This I what I negotiated for my brother:

17.30 EPP
250 mins, unlimited eve + weekends at 6pm
vm/cid
$15 unlimited data on bb curve
$5 250 txts

$45/month + tax

After reading this thread, seems like I could have done a lot better. Although he used to be paying about $30 bucks more a month with 50 less minutess and unlimited texts and call waiting.

[blizzah]

Just called, they said 17$ plan is done, but she gave me supertalk 15 which is 200 or 250 anytime, forget which, and caller ID, voicemail etc.

She said no additional discounts on phone. I've been customer for 5 years, anyway I can bargain them for a discount on a phone, namely LG shine? I'll be signing up 3 years.

[ADRiiAN`]

Is there any Bell Retention threads?

[iconfat]

im getting with a 3 year contract

$45+saf+911 = 56.75 total

- 450 daytime minutes
- evenings 5pm-7am
- weekends included
- incoming calls free
- 2500 txt msg
- $300 credit for phone
- unlimited web browsing
- # display
- voicemail 10
- unlimited long distance and txt msg to 5 numbers

good?

That doesnt seem like a bad deal. Too bad they couldnt throw in a hundred more bonus minutes. All in all, with the unlimited web browsing, I think you did pretty good.

[pureenergon]

Is there any Bell Retention threads?

WTF??????

you been on RFD for 1 year now and do you not know how to use the SEARCH BUTTON???




noob.



guess u know the answer to your question.

[iFlex]

I, for one -am done with Telus in 9months.

Can even use my phone in Asia!

I am going unlocked SIM phone with either Fido or Rogers

[chunder]

WTF??????

you been on RFD for 1 year now and do you not know how to use the SEARCH BUTTON???




noob.



guess u know the answer to your question.


and obviously you have never heard of trolling.

[sharp21]

My wife & I had a shared plan with 9 months left on the contract. My phone didnt work anymore & hers was on the way out. We were paying minimum of $107/month up to $150.
I called today to buy out the contract & change providers, but they made me a pretty good deal. We extended for 2yrs (from today, so with 9 months left on the contract it was really a 15 month extension.) We now have:
$56/month for the 2 phones
Caller ID & Voice mail
Telus to telus
Unlimited incoming text
250 outgoing per phone.
200 daytime minutes
5pm evenings & weekends
Plus 2 months unlimited text & calling.
New Keybo for her & a w385 for me.
Pretty happy with the deal!
S.

[chris103610]

this isn't bad.
but if you were a rogers customer. you could get just as good deal probably better.

with my rogers retentions i get.

$25 a month

250mins
free incoming calls
free rogers to rogers calls
500 text messages
free incoming texts (obvs.)
caller id + voice mail
free evenings and weekends starts at 6pm though.

you should have looked at the rogers retention deal thread to see what people were getting before you signed your new 2year deal. then you could have negotiated.

Especially with the minutes. i'm sure 200minutes shared isn't enuf? but who know's they could be? (unless it was 200minutes each phone?)

[sharp21]

Yeah thats 200 each phone. Im happy with the deal for now as it cut my bill in half & we get 2 new phones.
This time next year I will study up & call them again ;)
S.

[st7860]

here is direct contact info:
client.loyalty@telus.com
1-877-279-3100

[flito ray]

anyone have luck with telus rentions with only 6 months left on a 3 year contract? or do i hafta wait for the contract to finish first??

[donvaz]

anyone have luck with telus rentions with only 6 months left on a 3 year contract? or do i hafta wait for the contract to finish first??

You can call them right now.

On a 3 year you can call them upto 9 months before expiry

[cdupuis]

When I did retention negotiations, I brought my wife to telus as well from Fido, this is what they gave us

900 Minutes shared
voice mail
caller id
call waiting, forwarding
5 nationwide faves each
5PM ev/wk
unlimited calling between both of us
system access and 911 fee
$94 total for both phones incl tax and all fees

[dmak]

I was approaching the end of my 3y contract and game the loyalty department a call, they offered me that 17.50 deal, but I talked them into the supertalk10 contract, so that means

250 min
voicemail
callerID
conference calling
10 cent long distance
etc

plus 5 for 250 text messages

final cost is 10+5+6.95+.50=22.45 a month

and I asked about the black berry storm, they said it should be in this week and he 'thinks' it will retail for 199 on a 3y contract

[nitroblu]

hot deal how? u didn't really let others know how others could get it. probably belongs in a telus retentions thread no?

[dmak]

could be, but couldnt find it. Just trying to point out there are alternative plans to the 17.50 plan everyone goes for. If I new how I would move it to the relevant thread

[munsifn]

i believe that plan (supertalk10) is only available in Manitoba..someone correct me if im wrong...

[dmak]

you could be, I am unsure. Either way its a plan that has been discontinued, so i thought it interesting to note.

fyi I live in manitoba so that could be the case

[actng]

see my sig - nuff said

[kuba]

see my sig - nuff said

Decent, I pay $20+sys.acc.fee
300 daytime (per second billing) minutes
incoming free
6pm/weekends free
unlimited txt
voice mail 3
caller ID

"nuff said"

[slaman]

Decent, I pay $20+sys.acc.fee
300 daytime (per second billing) minutes
incoming free
6pm/weekends free
unlimited txt
voice mail 3
caller ID

"nuff said"

Are we bragging about plans?

450 daytime minutes
free Telus-to-Telus
5pm/weekends free
unlimited text
voicemail 10
caller ID / call waiting
no contract

$19.30 + SAF

[xinhang]

WOW telus got some really nice retention plans

[mudman24]

My dad has

for $10

350 min
T to T
VM3
CD/cw/cc
weekdays at 5


I have for $20

350 min
250 LD to states
weekdays at 6
vm10
cd /cw/cc
250 text, could have had unlimited but didn't need it
web browsing

[StoneColdWhat]

k these plans are ridiculous, I can't wait for my plan to end.

[SoGood]

i'm about to call in telus and ask for a retention

i'm curious, how likley are they to give lets say 50mbs of free data per month?? or even like 25mbs??

what are the limits of what to ask for?
i don't want to seem too greedy.

at the moment
i have
100mins
unlimited starting @ 8pm
VM3
100text + CID - SPARK7
comes to 30.50 per month

is asking for
SPARK 7
bonus 50mins
25 LD Mins
and 50MBs of free data
all free too much?

[vancity1975]

First post, just wanted to thank every one here. 2 year family plan contract was up, called customer service and said I was going to switch to my non existent employee plan. The Loyalty rep must have been new, she said she'd match for both phones. I got for me and my wife:

Super Talk 15 (200 anytime, free E&W, cID, VM3)
Extended weekend & evenings
Unlimited incoming text & 250 out going (not a big texter)
Free Telus to Telus because we were on family plan
Waived handset fees ($50)
Only required to renew for 1 year but we signed for 3 to get the Samsung Slyde for free.

$15+SAF

This is an old plan only available to customers in Manitoba but she gave it to me anyway, I'm in the GVA. Thanks again.

[sneek]

I am unsure if I am getting a good deal or not...

Total bill comes to $26.25 a month including tax + fees

350 mins (per minute billing)
unlim EW at 6
unlim text
CID
VM25 (i think)
unlim telus to telus

my buddy got a really good deal from telus...he is on the supertalk 10, but the rep accidentally waived the SAF
so it is 10.75 or something like that for
350 mins
unlim EW at 5
unlim text
unlim on device browsing
unlim telus to telus
CID
Basic VM
...now thats a hot deal!! I wish they accidentally waived SAF for me!!

[Aggy]

I am unsure if I am getting a good deal or not...


I've seen that statement so many times now...can't people just compare their offers with what others have got in the past? If it's better than what you were getting before then don't complain. Think of what your "ideal" plan would be and ask retentions. The worse they can say is "no." :cheesygri

[sneek]

What people get varies by region and how long you have been with Telus, making it more difficult to compare plans. I am sure there is some formula that telus has to see what they can give you.

[sillysimms]

My 3 year contract with Telus has ended. I called L&R and this is what they've offered for 2 phones:

300 daytime minutes for each phone
Evenings/weekends from 6 p.m.
Free voicemail 3, call waiting, call display
Telus to telus calling
Price: $25.70 per phone (including 911 & SAF) plus tax = $29.04/per phone = $58.08/month total for the two phones.

Compared to what we're paying now, it will save about $20/month. We are supposed to go to a store for a new phone and they'll rebate us on our bill the $25 the dealer charges for the handset swap if we call L&R from the store.

What do you think of the above plan and any chance they'd add texting for free? I asked and they said they can't do it at no charge, but I don't know if someone else would give me a different answer.

EDIT: Update - called back and they didn't having a problem adding unlimited incoming texts and 250 outgoing. That's enough texts for us, so I think I will go with this plan.

[dmak]

hmmm, so far I have got my plan to the supertalk10 plan
250min (or 350 unsure)
voicemail 3
cd, cw, etc
10cent long distance

currently have 5 for 250 texts as well, so
10+5+saf+tax=something like 23

not done, time for round 2, I want either free texting or a bb with some data for cheap :)

[dmak]

update

called again
they are offering me the supertalk 10 for voice
Extended Evenings & Weekends
Canadian LD Roam @ $0.10
SPARK Sampler
Free Local Birthday Calls
Canadian LD Home @ $0.10
US Roam Air @0.95 Analog
US Roam Toll @ $0.50 Cdn
Voice Mail 3
Call Forward
Call Waiting
Caller ID
Text Messaging Services
Call Forward Immed
plus voicemail 10

for data $25
unlimited everything

so in total
(10+25+7.70+tax)x2 -I have two phones I am renewing

the deal breaker for me is that they want 300 for the bb storm (I have seen people assuming it will be 299, and the rep I talked to thinks it will be at least that)

I wonder if I should take it, or go for the rogers contract
its,
10 voice
250 min
e&w at 6
un network calling

20 data
cd name
ev
who
10000
500 data

(so thats 20+10+7.70)x2

[southnam]

Okay, I have 5 more months on my present plan with Telus:
$25 plus fees and tax (about $34 taxes in)
200 daytime
100 long distance
free cid
unlimited incoming
1000 e/w after 9 pm
voicemail 3, call forwarding, call conferencing
free t2t

My wife has a prepaid with Virgin. ($8/month usage)

I'm looking for a couples plan that will allow me to get a blackberry or some sort of smart phone and any crappy phone for my wife as she doesn't use it much. Looking for similar to above with data.

are there any couples plans that will allow me to get data for my phone only. Any experiences with stuff like this? thanks

I've been with them for 8 years how.

[pureenergon]

hmm.. when did L n R start giving out supertalk 10 and 15 plans out?! i thought only east could get em.. dang. thinking if i should renegotiate my plan down to 10$ a month hehe..

well i back in march i thought i got a killer deal in retention standards as says in my sig.

$17 / mth +SAF+911 fees
400 min
6pm eve/wknds
unlim t to t
unlim text
cid, vm, cw
$15 unlim data everything.

totals like $43-44 tax in.




First post, just wanted to thank every one here. 2 year family plan contract was up, called customer service and said I was going to switch to my non existent employee plan. The Loyalty rep must have been new, she said she'd match for both phones. I got for me and my wife:

Super Talk 15 (200 anytime, free E&W, cID, VM3)
Extended weekend & evenings
Unlimited incoming text & 250 out going (not a big texter)
Free Telus to Telus because we were on family plan
Waived handset fees ($50)
Only required to renew for 1 year but we signed for 3 to get the Samsung Slyde for free.

$15+SAF

This is an old plan only available to customers in Manitoba but she gave it to me anyway, I'm in the GVA. Thanks again.

[djdk80]

do you guyz think i got a hot deal ? or just warm or cold ?

for 42$ (voice plan) + 15$ (Unlimited DATA) = 57 $ TOTAL +SAF+911 fees

I Currently have blackberry 8830 (world phone)

450 Mins Daystime
Unlimited Incoming calls Free
After 5pm Free
Weekend Free
10 Voice Mail
100 TEXT Msg Free
Free caller ID
Free call waiting
Unlimited DATA Email/Web

I wonder if i can transfer this plan to BB STORM to take advantage of UNLIMITED DATA (WEB BROWSING) for JUST 15$

let me know what u thinK :|

[CanuckFlyHigh]

I just got offered this from Telus

250 Daytime minutes.
Evenings and weekends starting at 6 unlimited
Voicemail
Caller ID
Free Incoming Calls
Unlimited Text messages
Unlimited Data

44.05 (in Alberta), including ALL fees and taxes!

[DavidN]

Are we bragging about plans?

450 daytime minutes
free Telus-to-Telus
5pm/weekends free
unlimited text
voicemail 10
caller ID / call waiting
no contract

$19.30 + SAF

Folks, this is a deal!! I want this plan. Good job on getting that slaman.

[pureenergon]

to be frank.. u gotta look and compare to the current plan u have.
if it suits ur needs and its considerably better price and value from your original plan... then its a good deal for u. not everyone is gonna get the same amount of features each time. depends on how u negotiate and ur history with telus.


do you guyz think i got a hot deal ? or just warm or cold ?

for 42$ (voice plan) + 15$ (Unlimited DATA) = 57 $ TOTAL +SAF+911 fees

I Currently have blackberry 8830 (world phone)

450 Mins Daystime
Unlimited Incoming calls Free
After 5pm Free
Weekend Free
10 Voice Mail
100 TEXT Msg Free
Free caller ID
Free call waiting
Unlimited DATA Email/Web

I wonder if i can transfer this plan to BB STORM to take advantage of UNLIMITED DATA (WEB BROWSING) for JUST 15$

let me know what u thinK :|

[ghettogal]

I just called in and I'm LOVING my plan!

250 mins
6pm/weekends
unlimited text
unlimited web browsing
CID and VM

All for 10 dollars!!! + SAF and tax

:D

[spiralspirit]

great catch ghettogal -
thats:
supertalk 10

bonuses:
free evening plus weekends (6pm)
unlimited text
unlimited browsing
CID
VM

thats a huge list of bonuses on such a light plan.

[waterlookid]

I just called in and I'm LOVING my plan!

250 mins
6pm/weekends
unlimited text
unlimited web browsing
CID and VM

All for 10 dollars!!! + SAF and tax


Wow, I pay $54 a month for almost nothing at all. Just 350 minutes and fav 8.
Any tips for someone who hasn't called retentions before? I have like 7 months left on contract :/

[donvaz]

I just called in and I'm LOVING my plan!

250 mins
6pm/weekends
unlimited text
unlimited web browsing
CID and VM

All for 10 dollars!!! + SAF and tax

:D

My Plan is very similar to yours (see my sig) - just negotiated 2 months ago.

[ghettogal]

My Plan is very similar to yours (see my sig) - just negotiated 2 months ago.

awwww...yours even better! But I don't really need all that, I barely use my phone. And I tried to get them to give me free incoming calls but they wouldn't. I forgot to ask about telus to telus and extra mins. But I really don't need that much..i don't even use 100 mins a month.

Just out of curiously, how long have you been w/ them and how'd you negotiate that plan?

[905fcuk]

Alright so ive got.. for 15$ + SAF/911 + tax:

200 anytime minutes (400 shared)
myfaves 5 (nationwide)
unlimited nationwide talk w/ other share members
unlimited incoming calls
unlimited texts
unlimited evenings & weekends @ 6
CID, CW, CCF
voicemail
75 Canadian LD..

Yeah.. i think thats it.. im on a 3 year contract and only 11 months in =]

[pureenergon]

My Plan is very similar to yours (see my sig) - just negotiated 2 months ago.


hmm how u get that bundle for just 10$ ? did you use to spend like 100's a mth?

and i thought i had it good in western retention plans.
comparing to your plan....
i think i'm being over charged $7 !!!



and dont ya think ghettogals a cutie?











...doh! i quoted the wrong part lol
offtopic an all.. hehe

[tamilgal]

I now have super talk 10... Few months back I told them I was leaving them for Rogers so they gave me this deal... my contract is ending in 3 months. I am trying to get an awesome deal

i called today asking if they can give me some sort of discount on storm or offer me the 15$ Unlimited data plan... the guy said No, they stopped offering the 15$ unlimited data since Nov

is there a way I can get a good deal with the storm or data plan... anyone?

[kuba]

I just called in and I'm LOVING my plan!

250 mins
6pm/weekends
unlimited text
unlimited web browsing
CID and VM

All for 10 dollars!!! + SAF and tax

:D

$10? Weird, but cool.
How long is your contract?

Telus can't give me much more everytime I try to negotiate.
My plan is 8 years old so my per-second billing with incoming free, unlimited text CID/VM evenings weekends is pretty sick as it is.
I wish I could add more. lol

[kuba]

I now have super talk 10... Few months back I told them I was leaving them for Rogers so they gave me this deal... my contract is ending in 3 months. I am trying to get an awesome deal

i called today asking if they can give me some sort of discount on storm or offer me the 15$ Unlimited data plan... the guy said No, they stopped offering the 15$ unlimited data since Nov

is there a way I can get a good deal with the storm or data plan... anyone?

Ya 2 ways.
1) Have to be a longtime user of their service.
ie - I'm offered a free data device for a 3 year term, even the Storm - which I said no to. If I need internet or email, I can just go to a computer and access it. I'm not gonna pay them for it. :P

or

2) Go over your minutes a few times over the course of the year, give them some of your money and they'll like you for it. :)

[kuba]

hmm how u get that bundle for just 10$ ? did you use to spend like 100's a mth?

and i thought i had it good in western retention plans.
comparing to your plan....
i think i'm being over charged $7 !!!
and dont ya think ghettogals a cutie?
...doh! i quoted the wrong part lol
offtopic an all.. hehe

That's what I'm thinking, she must have spent a nice chunk of coin to get that kinda deal.
A girl with a cell phone and she claims she barely uses her minutes? RRRight.
My cousin is 18 and she goes mental every month with her cell phone usage.
Gf's of mine from 20-28 spend a ton on their monthly bills as well.
CRAZY BILLS.

And to answer your question, she's okay.

[snufkyn]

I just called in and I'm LOVING my plan!

250 mins
6pm/weekends
unlimited text
unlimited web browsing
CID and VM

All for 10 dollars!!! + SAF and tax

:D

how long were you with telus? my contract just expired and I am looking to get on a better deal... also looking to get the touch pro

was there anything you asked for/bargained with?

thanks in advance.

[Snoop Monkey Monk]

WOW, you guys and girls got some really good deals on Telus plans. I've been with Telus for over 10 years and was paying $39/month including fees and taxes for 50 minutes and evenings and weekends starting at 7pm. No other features not even CID or voicemail. I had about 2 months left on my contract and when I called in to change to the EPP plan, they wouldn't even give it to me even though alot of others got the EPP plan at that time. And now they're giving people $10 plans. I pay my bill on time and I don't bug the customer service people by calling in all the time. I probably call them about 5 times in the last 10 years and that is usually to renew my contract. I guess Telus don't like me or something. I'm happy for you people who got a really good deal on the plans. If I knew about this plan 2 months ago I would have try to get it too. Too bad I already got the EPP plan with Rogers now even though I rather have this Telus $10 plan. :cry:

[donvaz]

awwww...yours even better! But I don't really need all that, I barely use my phone. And I tried to get them to give me free incoming calls but they wouldn't. I forgot to ask about telus to telus and extra mins. But I really don't need that much..i don't even use 100 mins a month.

Just out of curiously, how long have you been w/ them and how'd you negotiate that plan?

My usage is pretty much like yours - maybe 100 to 150 mins and max 15 texts a month. Actually my wifes company has a really good corporate plan with Bell and I made Telus match it.

I have been with Telus since 1999.

[southnam]

Any help with below? I want to get one this month while blackberry has the 4000 bonus aeroplan deal going. What I'm hoping is that they will allow me to have the plan below with more daytime minutes, shared and data for only $10 a month. Fingers crossed.:|


Okay, I have 5 more months on my present plan with Telus:
$25 plus fees and tax (about $34 taxes in)
200 daytime
100 long distance
free cid
unlimited incoming
1000 e/w after 9 pm
voicemail 3, call forwarding, call conferencing
free t2t

My wife has a prepaid with Virgin. ($8/month usage)

I'm looking for a couples plan that will allow me to get a blackberry or some sort of smart phone and any crappy phone for my wife as she doesn't use it much. Looking for similar to above with data.

are there any couples plans that will allow me to get data for my phone only. Any experiences with stuff like this? thanks

I've been with them for 8 years how.

[sillysimms]

Any help with below? I want to get one this month while blackberry has the 4000 bonus aeroplan deal going. What I'm hoping is that they will allow me to have the plan below with more daytime minutes, shared and data for only $10 a month. Fingers crossed.:|

You can try and see what they say. Doesn't hurt to ask. I've been with them 3 years and we were on a shared plan (paying too much) and our contract just ended a few weeks ago. I called to negotiate a new deal and it was cheaper for us and we got more minutes to get rid of the shared plan.

I wanted the $10 plan and they told me that I could have that. However, we had Telus to Telus (because of the shared plan) and wanted to keep it since my husband and I call each other often. They told me they couldn't offer Telus to Telus with the $10 plan any longer (you might get a different answer since you've been with them longer than I have).

In the end, what we ended up accepting was Sweet Deal 25 with a few extras:

200 daytime minutes (gave us 100 bonus) = 300 minutes each phone
Unlimited nights/weekends (6 p.m. - 7 a.m.)
Voicemail
Call Waiting
Conference Calling

Bonus:
100 bonus minutes each phone
Free caller id
250 outgoing text, unlimited incoming (don't use text much)
Telus to Telus (they told us we could have TtoT or unlimited incoming and for us TtoT is more important)
Rebated handset swap fee

Cost $17.50 +SAF/911

As for data, I didn't try as I don't use the phone for that. You might do better to get 2 individual plans rather than a couples plan as for us, we're paying a lot less now and have a lot more minutes than with the shared plan.

[Levesque]

called them today me and my wife got the following:


sweet deal 25:

200 daytime mins + 100 bonus mins
250 text
caller id
Voicemail
unlimited nights and we after 6pm
my fav5 nationwide

for 40$!!!! that includes sys fee , 911 and tax.

so 80 bucks for both phones !


i guess i could of gotten telus to telus with shared plan but my 5 nationwide was better , me and my wife just added each other in the my 5 fav. :)

[blanzcs]

Here is what I got for a buddy of mine about 2 weeks ago:

Insider Plan:
200 mins
cid + vm10
unlimited txt
unlimited incoming
unlimited eve + week at 5pm
unlimited browsing on phone

$17.30 + $6.95 + $.75 + $2 + tax
$30.51/month

[Aggy]

Yeah, but did you call retentions?


WOW, you guys and girls got some really good deals on Telus plans. I've been with Telus for over 10 years and was paying $39/month including fees and taxes for 50 minutes and evenings and weekends starting at 7pm. No other features not even CID or voicemail. I had about 2 months left on my contract and when I called in to change to the EPP plan, they wouldn't even give it to me even though alot of others got the EPP plan at that time. And now they're giving people $10 plans. I pay my bill on time and I don't bug the customer service people by calling in all the time. I probably call them about 5 times in the last 10 years and that is usually to renew my contract. I guess Telus don't like me or something. I'm happy for you people who got a really good deal on the plans. If I knew about this plan 2 months ago I would have try to get it too. Too bad I already got the EPP plan with Rogers now even though I rather have this Telus $10 plan. :cry:

[ghettogal]

havn't been online so couldn't reply sooner but newayz...i tried to get more but no go but then again it's already a wicked plan so it didn't matter to me =P

However I did have a really bad experience w/ them when it came time to pick up my phone when I called in to renew they told me that the phone would be at 0 dollars (I got the LG Dare) but when I got to the dealer they said it was 150 but they can give it to me for 50. So I called *611 to which the rep confirmed that it was at 0 dollars and they will note it again on my account so the other rep will give it to me. The dealer called their support team and they said nothing's there and it will be 50 dollars. So I called again on my phone..this went on 3 times...everytime I called they said they'll note it and it'll be 0 and everytime he called they said it was 50...then the last time it was 0 if I took the bundle 20...I already have 1/2 the feature from the bundle 20 and I honestly don't need it. I was there for 2 hrs!!!! So anyways, at the end, I just gave them 50 bux. It wasn't about the money, if they told me it was 50 dollars the day before I would've agreed to it...being a new phone I didn't even expect it to drop any lower than 100 but it did. And they were quite rude at the end and a manager was suppose to call me back in 48 hrs and til now I still havn't received a call. The lesson behind the story is that you should always right down the person you spoke with that gave you the deal and their employee id and convo id. I told them if they were to check back on the voice recording that they supposedly do when you call in you'll see that at least 4 reps said it was for free. I also asked if they jot it down in the notes and all told me they did but the 'other' support team said they didn't. It was all a big headache but it's over now and I'm loving the phone! If you guys are renewing and looking for a new phone, I would definitely recommend the dare =)

And to answer your questions...I've been w/ them for quite awhile although I keep getting new accounts w/ them cuz of the new clients perks they used to have. This phone I've had w/ them for 3 yrs...all you have to do is ask. And believe me, I called in A LOT before I got everything they offered me in this plan =P

[sillysimms]

However I did have a really bad experience w/ them when it came time to pick up my phone when I called in to renew they told me that the phone would be at 0 dollars (I got the LG Dare) but when I got to the dealer they said it was 150 but they can give it to me for 50. So I called *611 to which the rep confirmed that it was at 0 dollars and they will note it again on my account so the other rep will give it to me. The dealer called their support team and they said nothing's there and it will be 50 dollars. So I called again on my phone..this went on 3 times...everytime I called they said they'll note it and it'll be 0 and everytime he called they said it was 50...then the last time it was 0 if I took the bundle 20...I already have 1/2 the feature from the bundle 20 and I honestly don't need it. I was there for 2 hrs!!!! So anyways, at the end, I just gave them 50 bux. It wasn't about the money, if they told me it was 50 dollars the day before I would've agreed to it...being a new phone I didn't even expect it to drop any lower than 100 but it did. And they were quite rude at the end and a manager was suppose to call me back in 48 hrs and til now I still havn't received a call. The lesson behind the story is that you should always right down the person you spoke with that gave you the deal and their employee id and convo id. I told them if they were to check back on the voice recording that they supposedly do when you call in you'll see that at least 4 reps said it was for free. I also asked if they jot it down in the notes and all told me they did but the 'other' support team said they didn't. It was all a big headache but it's over now and I'm loving the phone! If you guys are renewing and looking for a new phone, I would definitely recommend the dare =)

Exactly the situation you describe above was happening to a woman at the Telus location at Square One when my husband and I were picking up our phones! They had her calling the office on their phone, but by the time we left the situation still hadn't been resolved and they were still telling her she had to pay if she wanted the phone.

[Snake-Eyes]

Here is what I got for a buddy of mine about 2 weeks ago:

Insider Plan:
200 mins
cid + vm10
unlimited txt
unlimited incoming
unlimited eve + week at 5pm
unlimited browsing on phone

$17.30 + $6.95 + $.75 + $2 + tax
$30.51/month

What province are you in?

[pureenergon]

i think this thread is lot easier i guess to readl all of vs the original telus rentention thread that has hundreds of pages ><.

i thinking if i should renegotiate my plan..

i do have an awesome plan. but if i can save $7.30/mth...

wouldnt you? lol.. if u dont then i guess ur not a true RFD'r lol

but then again.. for $7 and 150 min diff and unlim incoming..
i think i raped telus enuf of what i could get.

been a long time customer so i well deserve the plan i got.. (sig)

44 tax in for unlim data too.. is sweet!

[Snake-Eyes]

current plan w/telus $17.30/mth: 400daytime
unlimited local calling 6pm eve/wknds,T to T,
incoming calls calls, CID, VM, CW, CC
$15/mth unlimited web, email, bb msging

Awesome deal. Makes the retention deal I got a joke in comparison to yours. I'm hoping it'll suit my needs and not incurr any additional charges every month.

I've been a telus customer for 6 years straight and was somewhat happy until I saw all the great rate plans people have been getting. Makes my wallet feel used and abused. Now, i'll be saving over $14 a month and will now be able to access the web from anywhere.

Got the "Sweet Deal"
200 minutes, ul e+w after 6, ul talk and text to myFaves 5 nationwide for $17.50
Added Bundle 15 (cid, vm10, 250txt out, ul txt in, ul web) for $15
CID & VM discount ($5.00)
+SAF +911 + taxes = $39.78

phone swap fee will be waived as well.

I was given the option of:
- ul incoming for additional $10
- early ul e+w after 5pm for $2
- 100 additional dt minutes for $10

- LG dare for $0. ($50 if rateplan is less that $20/mth)

I tried asking 2 times more to get more daytime minutes but they wouldn't give it to me. Guess I didn't complain enough through out my contract term.

Can anyone give me some tips on how I can get more service features for less $$$?

[kuba]

Here is what I got for a buddy of mine about 2 weeks ago:

Insider Plan:
200 mins
cid + vm10
unlimited txt
unlimited incoming
unlimited eve + week at 5pm
unlimited browsing on phone

$17.30 + $6.95 + $.75 + $2 + tax
$30.51/month

I'm assuming those minutes are per-minute and not per-second.
How long is your contract?

[CSR]

I called into L&R and got a sweet deal.

Some history first...

End of 3yr contract, 2 months to go.. original plan was:

Talk to Me 25
- 100 Anytime Minutes
- 1000 Evenings and Weekends @ 8pm?
- Unlimited Incoming
_______________
$25 + $7 Caller ID + $7.45 SAF/911 = $44.58


Call #1) Called in a week ago and got caller ID wavied, saving $7 pre month - no contract = $36.67

Call #2) Talked to some cute girl and told her I was happy with my current plan but was looking for a cheaper monthly rate or more day time minutes. SHE offered (didn't need to ask) something that was "cheaper and had more features":

- 200 Anytime minutes
- Unlimited evenings and weekend from 6pm
- Free Caller ID
- Free Unlimited Incoming
- VM
________
All for $17.50 + 7.45 SAF/911 = $28.19 - No Contract =)

I asked if I needed to sign a contact and she said no, that's only for a reduced phone rate. So if I wanted a phone upgrade, I'd be eligible for the new activation price promotions, and I'd be able to keep this plan.

I'm one happy Telus customer. I was about to switch over to Fido.

[dmak]

called them today me and my wife got the following:


sweet deal 25:

200 daytime mins + 100 bonus mins
250 text
caller id
Voicemail
unlimited nights and we after 6pm
my fav5 nationwide

for 40$!!!! that includes sys fee , 911 and tax.

so 80 bucks for both phones !


i guess i could of gotten telus to telus with shared plan but my 5 nationwide was better , me and my wife just added each other in the my 5 fav. :)

ack, sry had to comment, that is really bad. at most that should be 30 at most after all taxes SAF etc. Keep trying

[snufkyn]

just called and was offered supertalk 10 + CID, VM....
I will settle when they can give more features txt and browsing...


on a side note, I really really really want the touch pro but its overkill for my needs;
so I am at a loss between voyager vs. dare....any comments on either one?

[sneek]

my friend got the super talk 10 with
50 bonus mins.
e+w at 5
unlim text
unlim browsing
unlim telus to telus


...I wish my plan was as good/ as cheap :( ah well. He was with Telus for 5 years and I have only been with them for a year.

[blanzcs]

What province are you in?

Ontario


I'm assuming those minutes are per-minute and not per-second.
How long is your contract?

Contract started in Dec 07, and yes, per minute I believe

[mgbdragon]

anybody know if you can get extra free features during your contract. Looking to add a little bit of text to my 17.30 plan. The 15 cent per incoming text is annoying since you can't control it. I just got a decent deal this summer.

Also thinking of asking for a data plan for BB Curve.

Thanks in advanced

[mgbdragon]

called them today me and my wife got the following:


sweet deal 25:

200 daytime mins + 100 bonus mins
250 text
caller id
Voicemail
unlimited nights and we after 6pm
my fav5 nationwide

for 40$!!!! that includes sys fee , 911 and tax.

so 80 bucks for both phones !


i guess i could of gotten telus to telus with shared plan but my 5 nationwide was better , me and my wife just added each other in the my 5 fav. :)

I agree with dmac. could negotiate most of that for 17.30 per person except for the fav 5 nation wide.

[cuongp]

Current plan is Super Talk 10
+ free 150 daytime minutes
+ free after 5
+ 250 text
+ free caller id/vm
+ $15 unlimitied data plan

total is like $42 or $43.xx per month

got this plan 1.5 years into a 2year contract

p.s, most of the retention plans that people have been offered are a joke...if you know a telus dealer, ask him about the retail plan

its something like $25/month
350 daytime
free after 6
detailed billing
caller id/vm

use this as your base plan then work your way up with retentions.

[Lancer2004]

I agree with dmac. could negotiate most of that for 17.30 per person except for the fav 5 nation wide.

Yep.. You can negotiate ALL of that on the EPP 17.30. I did..

EPP 17.30 (300 anytime minutes)
- Unlimited Web Browsing
- Send 250 Text/Picture Messages
- Voicemail 10
- Call Display
- My Fave 5 Nationwide.

Comes to about $27 a month or so... It all depends on how good of a talker you are i guess. heh.

[predator314]

God I hate Telus.

Had my account since start of 2001. I switched phones a year ago and went on another 3 yr contract. They forced me/automatically change the plan I was on, so instead of free CID and VM I had to pay $10 for it since then.

I called just now to retentions, best he would do was discount $10 for a year for the CID and VM.

So I'm still on a crap plan locked in a crap contract. I'm done with them as soon as the term is up. I wouldn't have even went to 3 yrs except that I had a yr left in another one and couldn't afford to replace a phone that got damaged so they extended to 3yrs and gave me 2yr price on new phone.

100 minutes
unlimited local incoming
Voicemail 5
Caller ID
100 Text
was $50 (SAF/GST includ.) now $40 (SAF/GST includ.)

Grrrr, I hate them with a passion.

I don't care what they offer to me when my term is up they're toast.

[Levesque]

God I hate Telus.

Had my account since start of 2001. I switched phones a year ago and went on another 3 yr contract. They forced me/automatically change the plan I was on, so instead of free CID and VM I had to pay $10 for it since then.

I called just now to retentions, best he would do was discount $10 for a year for the CID and VM.

So I'm still on a crap plan locked in a crap contract. I'm done with them as soon as the term is up. I wouldn't have even went to 3 yrs except that I had a yr left in another one and couldn't afford to replace a phone that got damaged so they extended to 3yrs and gave me 2yr price on new phone.

100 minutes
unlimited local incoming
Voicemail 5
Caller ID
100 Text
was $50 (SAF/GST includ.) now $40 (SAF/GST includ.)

Grrrr, I hate them with a passion.

I don't care what they offer to me when my term is up they're toast.


thats bad :S gotta do sumthing about that especially if ur client since 2001 .... 40$ that .... u have nothing ...

[pureenergon]

**it all depends on how you present yourself and the tone and attitude with the conversations when you negotiate with LnR. if you speak irrate and with attitude, then you wont get very far. i talked calmly. being a long time client back to the clearnet days, where my sig is. i got everything there the first call back in march i think, except for the unlim incoming and caller id. wasnt a problem the 2nd call outside the telus store before signing and getting a free 8130 back then.




**side question for readers... for the supertalk 10 plan.. how many people were able to get the plan out west?? i thoughtw as only a prarie / east plan.



God I hate Telus.

Had my account since start of 2001. I switched phones a year ago and went on another 3 yr contract. They forced me/automatically change the plan I was on, so instead of free CID and VM I had to pay $10 for it since then.

I called just now to retentions, best he would do was discount $10 for a year for the CID and VM.

So I'm still on a crap plan locked in a crap contract. I'm done with them as soon as the term is up. I wouldn't have even went to 3 yrs except that I had a yr left in another one and couldn't afford to replace a phone that got damaged so they extended to 3yrs and gave me 2yr price on new phone.

100 minutes
unlimited local incoming
Voicemail 5
Caller ID
100 Text
was $50 (SAF/GST includ.) now $40 (SAF/GST includ.)

Grrrr, I hate them with a passion.

I don't care what they offer to me when my term is up they're toast.

[SneakyPete]

Called in and was offered the $17.30 plan on a one year contract. What are the chances of getting a new phone from them on a one year contract? Doesn't even have to be a new model, something basic even. If it makes a difference, I've been with them for over 8 years.

[kuba]

Good luck, I just renewed yesterday and they were so cheap and I've been with them since CLEARNET days, just before Telus took over.

Unless you're planning on signing a 3 year contract, forget getting a free phone.
Or unless you went over your monthly plan by at least $200.

DO NOT, I repeat, DO NOT sign with them for a 3 year term...WITH ANYONE for that matter.

Once they have you locked, they'll tell you every single time you call asking for a device or any extras on your plan, "sorry, you're in a contract, we can't do anything...unless you wanna re-sign".

NOT WORTH IT!

Buy the phone out right and stay within your plan, no matter how hard it is.


My plan now is good, but I also went over my minutes this past year unfortunately, but it paid off for me - work wise.

Sign on for one year at a time and every year, you tell them, I want the same plan I just had, but I want something else added. Over the course of a few years it'll add up beautifully.
Took me awhile to get to where I am today, but I still hate them. :)

They make it seem like such a hot deal to sign on for 3 years for any free data device, but with that, they attach all kinds of stipulations which they don't tell you right away, but near the end when you're about to sign up and ask them for the details of the offer.
It's complete BULL*****.

We in Canada get RAPED by the cell providers and the rest of the world laughs at us and feels sorry for us.
It's brutal.

...and, Telus' phones SUCK!
Bell is screwy as well.
Rogers has brutal customer service but amazing phones.

But I gotta repeat, DON'T EVER sign for 3 years, no matter how badly you want the phone. I could have gotten the Storm for free on a 3 year term, but they also said I HAD TO get a data plan for at least one year at $30/month, on top of my regular plan. FCK THAT.
I don't need the data that bad, I just wanted a great new phone for free, but forcing me to take a data plan which I saw no value in??? Forget it!

Telus sucks.
Hell Mobility sucks.
Robbers sucks - but have great phones (GSM).

[shawno20]

Just signed a one-year contract with Telus. Got the following:

250 daytime minutes
Unlimited evenings and weekends @ 6
100 Long Distance minutes
Voicemail 3, CID
Including the SAF and 911, $17.70. Comes to exactly $20 with tax.

[snufkyn]

it seems as if the "best" they can give me is supertalk 10 and NOTHING ELSE, granted I've only called two times, but then all I am asking for is CID/vm thrown in....

will try again....

[jay236]

Started out as a pay-and-talk for a couple years...finally signed on a contract and got a pretty good deal:

$17.30 + SAF + 911 + TAX
- 300 Daytime Minutes
- Unlimited Nights and Evenings after 6PM before 7AM
- Unlimited incoming messages
- 250 free outgoing messages
- Caller ID
- Call waiting
- Voice Mail 3

$0 LG Dare Vx9700

On a three-year contract
Got plan in Ontario
Have been customer with Telus since November 2005 (pay and talk).

Pretty sweet deal I'd say, would've been nice to get Free Incoming (Rep was really stiff about it, minimum discount to get it at $10/month)

[Levesque]

doesnt the EPP not exist ne more ? isnt it the Sweet Deal 25 now ?

[ghettogal]

Started out as a pay-and-talk for a couple years...finally signed on a contract and got a pretty good deal:

$17.30 + SAF + 911 + TAX
- 300 Daytime Minutes
- Unlimited Nights and Evenings after 6PM before 7AM
- Unlimited incoming messages
- 250 free outgoing messages
- Caller ID
- Call waiting
- Voice Mail 3

$0 LG Dare Vx9700

On a three-year contract
Got plan in Ontario
Have been customer with Telus since November 2005 (pay and talk).

Pretty sweet deal I'd say, would've been nice to get Free Incoming (Rep was really stiff about it, minimum discount to get it at $10/month)

did you get your phone already?? cuz they promised me 0 dollars too until I went to the retail store or was denied. I still have to call them back b/c after countless convos w/ the useless csr they said they'll have a manager contact me. That was more than a wk ago.

[Ctrl-Z]

When I spoke with L&R a couple of days ago they told me the supertalk 10 plan is no longer available. I wonder about that. I've been with Telus 11+ years and with 2 phones for the past 3 years. What they offered me for 26.46/month on a 2 year plan (includes all fees/taxes):

- 200 minutes
- my faves 5 (nationwide I think, this is a good feature to have)
- CID and VM3
- no swap fees
- $50 off an LG Voyager (still $280!)

I'm still considering it. I really need some long distance minutes too and perhaps a web browsing deal. Maybe I can get the same deal for just a 1 year term. And, yes, signing a 3 year contract is ridiculous.

[CSR]

LnR said they don't negotiate on phones and phone prices, I would have to go to the store to get the promotional new sign up prices and they would allow me to keep my retention plan.

[Longobongo]

my father just finished a 3 yr contract (super talk 20 plan) and I wanted to help him renegotiate a new one

looking to try to get the sweet deal 25 everybody has mentioned for 17.30 on a one-year term

thanks to everybody who have contributed

[fathobo231]

if i call them and wanted to buy a blackberry do you think I can get a cheaper plan?

[Killer_Saves]

Would I be able to duplicate my plan on another cell phone? I have the epp plan with spark 10 bundle and free incoming. Could I get that on another phone?

Found out I cant. I could only get the epp but none of the ad ons. Also would have to sign a minimum 2 year contract.

[CSR]

This is BS, they told me the changes would take place effective next billing. Next billing comes, no changes as promised. I called and they said I would need to sign a minimum 2 yr contract to qualify for the 17.50 plan.... what a crock of ****. I hate being jerked around... going to call in and cancel once an for all.

[southnam]

what is the LNR number again? I lost it and can't find it on this thread or could just be blind..
Thanks

[sillysimms]

what is the lnr number again? I lost it and can't find it on this thread or could just be blind..
Thanks

1-877-279-3100

[southnam]

Thanks

[manveer_369]

Supertalk 10, called in august and told them i was leaving for bell. I used to be on talk 20 corporate for 5 years. I had already ported my number to bell. The CSR said it was unfortunate and he could gave me a wicked deal. The port didn't go through yet, so i canceled it. Heres what i got:
500 minutes
Unlimited incoming
Telus to Telus
Caller id free
Call waiting
Voicemail(Basic)-Unlimited weekend and weeknights starting at 6
Call Forward
AND EVERYTHING ELSE SUPER TALK 10 ORIGINALLY CAME WITH FOR 10+7.70+13%TAX=$20.00 FLAT
Anyone wanna try beating that????
system activation fee also waived and brand new chocolate flip spark bundle free
Supertalk 10 is only avaliable for 3 years term.

[Killer_Saves]

I thought super talk 10 was only available out west. How are you getting it in Brampton.

[HH5]

I am in Toronto, Called up said I was canceling and they asked why, said that rogers was offering me a good deal and that I was going to switch. They matched the plan I described with this and I took it. The guy said that supertalk 10 is usually only offered to clients with like a 7-10 year history with telus but he gave it to me anyways. I have been with telus for 3 years.

Supertalk 10
-250 mins
-Unlimited weekend and weeknights starting at 5 ($2)
-unlimited text till april, 250 text msgs after that
-vm 10, cid

$10+6.95+2+tax = around $21

[manveer_369]

I called them and the csr gave it to me. I realized i got a good plan because most of the supertalk plans are in winnipeg.

[2bwealthy]

This is what I have been offered by retentions.
Have not accepted this yet, just thinking it over.
(for a new HTC touch pro)

200 min anytime + 100 bonus
unlimited evening/weekends from 6pm

Personal email - Unlimited
Instant messaging - Unlimited
Web browsing — Unlimited
Video streaming — Unlimited
Text messaging - Unlimited
Call Display
Voice Mail 10

for $17.30 + $25 + saf + tx = $56.24

[SiGEL]

I recently (aug 26th,08) signed a 3 year contract for htc touch diamond and a wicked rate plan... unfortunately i can't stand the god damn piece of **** phone with it's 8hr battery life and constant freeze ups/slow downs. Already got a brand new battery under warranty.

So what are my options. Is there any special technique to deal with retentions in order to get a free new phone???

I've been a customer for 7 years and i've had some pretty high bills for a year so i'm thinking i've got some pull.. just need to get some pointers on how to go about doing it.

[flito ray]

Supertalk 10, called in august and told them i was leaving for bell. I used to be on talk 20 corporate for 5 years. I had already ported my number to bell. The CSR said it was unfortunate and he could gave me a wicked deal. The port didn't go through yet, so i canceled it. Heres what i got:
500 minutes
Unlimited incoming
Telus to Telus
Caller id free
Call waiting
Voicemail(Basic)-Unlimited weekend and weeknights starting at 6
Call Forward
AND EVERYTHING ELSE SUPER TALK 10 ORIGINALLY CAME WITH FOR 10+7.70+13%TAX=$20.00 FLAT
Anyone wanna try beating that????
system activation fee also waived and brand new chocolate flip spark bundle free
Supertalk 10 is only avaliable for 3 years term.

wow i'd love to get that. i have 2 months left on my plan do you think I can call and negotiate?

[manveer_369]

I was a telus customer for 5 years and they gave me that. It depends on ur csr you get. I got some bitchy ones too. if you don't beleieve me i could post my plan uppp

[dmak]

got the following plans:

200 minutes
Unlimited incoming
Caller id free
Call waiting
Voicemail 10
Unlimited weekend and weeknights starting at 6
Call Forward
no plan renewal
free w385 Motorola phone

and this:
200 minutes
my 5
250 text
Caller id free
Call waiting
Voicemail 10
Unlimited weekend and weeknights starting at 6
Call Forward
etc

both are just the cost of the epp plan plus fees

[snufkyn]

I called today...
and..


I got rickroll'd by the telus phone answering system....

:|:|:|

[Adam35]

Supertalk 10, called in august and told them i was leaving for bell. I used to be on talk 20 corporate for 5 years. I had already ported my number to bell. The CSR said it was unfortunate and he could gave me a wicked deal. The port didn't go through yet, so i canceled it. Heres what i got:
500 minutes
Unlimited incoming
Telus to Telus
Caller id free
Call waiting
Voicemail(Basic)-Unlimited weekend and weeknights starting at 6
Call Forward
AND EVERYTHING ELSE SUPER TALK 10 ORIGINALLY CAME WITH FOR 10+7.70+13%TAX=$20.00 FLAT
Anyone wanna try beating that????
system activation fee also waived and brand new chocolate flip spark bundle free
Supertalk 10 is only avaliable for 3 years term.

Similar to mine

- Super Talk 10 (250 mins, unlimited evenings/weekends after 6pm, call fwd, call waiting, conference calling)
- Loyalty Fave 5 Nationwide (unlimited talk/text to 5 numbers within canada)
- Loyalty Bundle 15 (Call ID, Voicemail 10, 250out/unlimited in txt messages, unlimited web browsing)
- Loyalty My Email

$20.01 after fees/tax

[spiralspirit]

you guys have some quality plans.
Can loyalty plans be passed on to other people like regular contracts?

[manveer_369]

Similar to mine

- Super Talk 10 (250 mins, unlimited evenings/weekends after 6pm, call fwd, call waiting, conference calling)
- Loyalty Fave 5 Nationwide (unlimited talk/text to 5 numbers within canada)
- Loyalty Bundle 15 (Call ID, Voicemail 10, 250out/unlimited in txt messages, unlimited web browsing)
- Loyalty My Email

$20.01 after fees/tax


Adam you got everything listed up their for $20.01 including my fave 5 and loyalty bundle?? How long were you a customer for telus and what did u tell them?

[manveer_369]

Adam how did you negotiate that plan? How much is loyalty email regularly?

[Betard]

1-877-279-3100

Thanks!

[Stalker]

Similar to mine

- Super Talk 10 (250 mins, unlimited evenings/weekends after 6pm, call fwd, call waiting, conference calling)
- Loyalty Fave 5 Nationwide (unlimited talk/text to 5 numbers within canada)
- Loyalty Bundle 15 (Call ID, Voicemail 10, 250out/unlimited in txt messages, unlimited web browsing)
- Loyalty My Email

$20.01 after fees/tax

wow, this is basically an "almost" unlimited voice plan + an "almost" unlimited data plan for $10 if you consider that they won't wave SAF/911 and taxes? If so, I think that's the hottest plan in Canada for sure regardless of the carrier, other then you carry company paid phones. I wish there is a way for OP to post some proof. Did you also get any free/cheap price for a phone?

Too bad that I really want to leave Telus because I got no coverage in my office. Or else, I doubt very few people have been with Telus since 1997, before even ClearNet was publicly launched, so if anyone deserve that plan, it should be me :)

Sigh, even I feel pretty bad and this will sound so made up when I ask Roger's rep to match it :P

[CSR]

So do they negotiate phone prices? I was told no, but people here are getting discounted (cheaper than new activation prices) or free phones.

[manveer_369]

whats "loyalty my email"

[tim-x]

Just negotiated

Supertalk 10
300 anytime minutes
Evenings and Weekends @ 6
Caller ID, Call Forwarding, Call Waiting, Call Conferencing
VM3
Myfaves5 Nationwide
250 Outgoing Texts and Unlimited Incoming

I've been with Telus since 2006 and signed a 2 year contract with them. It came up a few months ago and just renegotiated this one based on a 3 year contract.

Total price is $10 + SAF + 911 so I believe $20.01

[CSR]

Just negotiated

Supertalk 10
300 anytime minutes
Evenings and Weekends @ 6
Caller ID, Call Forwarding, Call Waiting, Call Conferencing
VM3
Myfaves5 Nationwide
250 Outgoing Texts and Unlimited Incoming

I've been with Telus since 2006 and signed a 2 year contract with them. It came up a few months ago and just renegotiated this one based on a 3 year contract.

Total price is $10 + SAF + 911 so I believe $20.01

How about a phoen upgrade

[zexxon]

I didn't get hot deal like the supertalk-10, but here's what I was able to get with my first retentions call with Telus:

(Old Plan)

$20 a month (plus SAF & 911)
200 minutes
CID, CW, CF
VM3

on top of this I'd be paying an extra $5 a month for text messaging and at least 5 dollars in long distance charges.

My monthly bill would come to around $40 a month

(New Plan)

$17.50 a month (+ SAF & 911)
200 minutes + 100 bonus
CID, CW, CF
VM3
Unlimited text messaging
25 Long Distance Minutes (w/in North America)

I should be paying around $28 a month with this new plan. I'm pretty happy with that :)


(edit - I forgot to mention that both plans have evenings and weekends free after 6pm)

[tim-x]

How about a phoen upgrade

I ended up getting the krzr for $30. They credited the $25 phone activation fee to my account as well.

Edit: anyone have any experience with the Motorola KRZR from Telus? I've read some bad things and have 14 days to return and exchange it if I want.

[CSR]

I ended up getting the krzr for $30. They credited the $25 phone activation fee to my account as well.

Edit: anyone have any experience with the Motorola KRZR from Telus? I've read some bad things and have 14 days to return and exchange it if I want.

How?

[manveer_369]

Krzr is 30$ on a three year term and most csr's waive the activation fee. It's pretty common.

[pikabu]

Has anyone heard of the Telus Sweet Deal? We have just finished a 3 year contract (Family Plan - 2 phones).

Today we were offered the 'Sweet Deal'. Hubby didn't get too many details, but the csr was willing to throw in Caller Id.

Unless we can get a plan for 2 phones at under $40 per month, we are no longer interested in Telus.

I've checked the Telus website and cannot find 'Sweet Deal.'

[sillysimms]

Has anyone heard of the Telus Sweet Deal? We have just finished a 3 year contract (Family Plan - 2 phones).

Today we were offered the 'Sweet Deal'. Hubby didn't get too many details, but the csr was willing to throw in Caller Id.

Unless we can get a plan for 2 phones at under $40 per month, we are no longer interested in Telus.

I've checked the Telus website and cannot find 'Sweet Deal.'

I posted earlier in the thread about Sweet Deal 25 (copied below) which is what we took, with several extras, at the end of our plan. If you're talking $40/month after taxes and service charges you'll have to negotiate something different.

Here's a link to info about the basic Sweet Deal 25 (without the extras you can get from retentions), but this particular link is for Ontario - not sure if the plan is the same or not for the west:

http://www.telusmobility.com/desi/on/rateplans2.shtml


I wanted the $10 plan and they told me that I could have that. However, we had Telus to Telus (because of the shared plan) and wanted to keep it since my husband and I call each other often. They told me they couldn't offer Telus to Telus with the $10 plan any longer (you might get a different answer).

In the end, what we ended up accepting was Sweet Deal 25 with a few extras:

200 daytime minutes (gave us 100 bonus) = 300 minutes each phone
Unlimited nights/weekends (6 p.m. - 7 a.m.)
Voicemail
Call Waiting
Conference Calling

Bonus:
100 bonus minutes each phone
Free caller id
250 outgoing text, unlimited incoming (don't use text much)
Telus to Telus (they told us we could have TtoT or unlimited incoming and for us TtoT is more important)
Rebated handset swap fee

Cost $17.50 +SAF/911

As for data, I didn't try as I don't use the phone for that. You might do better to get 2 individual plans rather than a couples plan as for us, we're paying a lot less now and have a lot more minutes than with the shared plan.

[snufkyn]

finally closed the deal,
here is what they had offered me and I was going to sign:
supertalk 10
+loyalty bundle 15 (free)
cid/cw/vm 250txt
+unlimited browsing
@ $10+saf+taxes ~ $20
(which is pretty much what i wanted)

got there to the store, talked with the rep for a bit, then on the phone for a bit, while they couldn't give me the unlimited data plan for $15 (argh), i got it for $25, which is ok considering I get to keep the supertalk 10.

so my monthly bill is now 10+25+saf+tax~$48
would have been wicked if i got the supertalk10+$15unlim. data.... but oh well, i'm happy enough :P

[Bonjour43ma]

Been with Telus since 2004 and I can't wait til my contract is up so that I can get some crazy deals too.... mine's not too shabby to begin with, though:

$19.30
200 mins daytime
Unlimited after 5pm and weekends
Unlimited Text
Caller ID
VoiceMail 3
+
$15
Unlimited Emails
Unlimited IM
Unlimited Web/Data
(this is for a Blackberry and I can't change to a Windows devices because they don't have the code for the same $15 plan anymore :( That's ok, I like BBs better anyway)
+
$7.70
SAF
911
+
Tax
=
$47.04

I'm starting to use more long distance minutes now so hopefully on my next contract I'll be able to keep all of the above and maybe get some long distance minutes included or something. :cheesygri Telus has been great at offering retention plans that's for sure!

[Adam35]

whats "loyalty my email"

My email is an application for PCS phones for touch email.

$5/month unlimited emails

However it is only for web based email so MS exchange server will not work.

All I can say is find the "right" CSR.

[camt]

My email is an application for PCS phones for touch email.

$5/month unlimited emails

However it is only for web based email so MS exchange server will not work.

All I can say is find the "right" CSR.

Do you know if this can be used on Blackberry's? Only looking to check a hotmail account, not to use any other blackberry features other than the device itself.

[Adam35]

Do you know if this can be used on Blackberry's? Only looking to check a hotmail account, not to use any other blackberry features other than the device itself.


http://www.telusmobility.com/mb/wweb/email.shtml

It is only select PCS phones. (dumb phones)

[manveer_369]

everyone post your telus plans,

[xtreemboarder]

17.30 plan + 25 data (whatever its called)
200 mins + 100
evenings at 6
unlimited incoming
cid, vm3

data consists of: unlimited everything.

17.30+25+6.95+.75+tax=56.50

I'm thinking of dumping the data plan. seems like there's wifi just about everywhere. If I do that I will miss the unlimited texting that comes with it...

[linorman]

just signed a new plan 10 months early and got this

student 50
250 minutes
loyalty messaging
voicemail 10
caller id
fave 10
unlimited data,email etc
$50+$6.95+$.75=$57.70

plus free HTC Touch Pro!!
girlfriend got the exact same deal with a new activation!! she came over from bell. including the same phone for free

[sketchED]

Anybody know if there are any Koodo retention plans (since Koodo is owned by Telus)?

[scookie]

finally renewed with Telus for 3 years; been with them since clearnet days; talked to 5 csr's and got the following:

Sweet Deal 25 Atlantic (250 min; 6pm Night&Wkd; CW; CC; VM3) @ $17.50
Bundle 15 (CD; VM10; 250 txt out; unl txt in; unl web) @ $free
+50 local minutes @ $free
LG Dare @ $free
swap fee waived

17.50+6.95+0.75+taxes = $28.48

[karlsberg]

just renewed my contract with telus

epp plan: 17.50

they threw in Caller Id, Voice Mail, 2500 texts and unlimited incoming calls for free.

about $28.00 per month, and i got a free LG Dare out of it

they also went back 3 months and credited me for all the texts i sent and received b/c i was not on a texting plan. That was over $200.00.

[sotypical]

Okay, I need some help/advice on how to go about this.

I have been with Telus since 2002, though the account I have now has only been around since 2007 (my boyfriend and I were on a share plan for 3 years, that's why I have a new account now). Will I have a problem with the fact that the account is so new?

Anyway, Telus has screwed up my account SO BADLY that at this point they won't even let me cancel because for some reason they have flagged my account has fraud. Someone was supposed to phone within 24 hours.... that was a week ago. This has been happening since December 18. Basically they have locked me out of my account, changed my password - I can't use the new phone I bought, I can't cancel and I can't even know my bill amount - but I am expected to still pay for it. No one can help me, I have to just keep waiting for the call that I don't think is ever coming. When I asked why no one has called they said "because we don't know your contact phone number."

I will probably cancel and take my number somewhere else unless I can get some awesome plan like you guys are posting here. Do you think I will have a chance even though my current account is so new?

Also, if they are going to make me sign a contract I would like a blackberry.... has anyone got a good plan/data plan with a blackberry? I did buy a new chocolate flip on boxing day ($60 w/ $50 prepaid card, haha)- unopened, I should be able to return it still I hope.

Suggestions? Tips? Advice?

Thanks in advance!

[noexistence]

I did buy a new chocolate flip on boxing day ($60 w/ $50 prepaid card, haha)- unopened, I should be able to return it still I hope.


I own a Telus Chocolate Flip (VX8600) and I for one don't like it. The audio is to piercing/high pitched, the audio levels are all over the place (constantly adjusting the volume), the hands free speaker is useless unless you are in a quiet room (not to mention activating hands free is undocumented), the music player is painfully sluggish when using a bluetooth headset (skipping tracks has an annoying 1.5 second pause between you hitting the skip button and the next song actually playing), activating bluetooth kills the battery, sometimes when I check the time and drop the phone back in my pocket the warmth from my leg will activate the music player, I've had to take it back once for a bad 4 key, and now the UP and 2 key are going wonky. I've had it over a year now.

It is a nice looking phone, I like that I can read my text messages using the external display, and GPS is a nice feature (though I couldn't get it to work in my car), but I found it isn't a very good phone on the whole. The Chocolate Slider (VX8500) my friend has is a lot better.

[sotypical]

I own a Telus Chocolate Flip (VX8600) and I for one don't like it.

I already have one, and LOVE it. I put it through the washing machine and still works great. But I decided to buy a replacement when I saw the price of them. But I don't really do anything of the things you mentioned, haha. I just phone, text and check my email on it. I have been using mine over a year as well. I have had a hard time actually getting it to connect to my Macs via bluetooth, but I dunno if that is a phone bug or a Mac bug... it used to work, haha.

[2bwealthy]

17.30 plan + 25 data (whatever its called)
200 mins + 100
evenings at 6
unlimited incoming
cid, vm3

data consists of: unlimited everything.

17.30+25+6.95+.75+tax=56.50

I'm thinking of dumping the data plan. seems like there's wifi just about everywhere. If I do that I will miss the unlimited texting that comes with it...

I was offered the same plan last week - however was given vm10 ( or 8?)


just signed a new plan 10 months early and got this

student 50
250 minutes
loyalty messaging
voicemail 10
caller id
fave 10
unlimited data,email etc
$50+$6.95+$.75=$57.70

plus free HTC Touch Pro!!
girlfriend got the exact same deal with a new activation!! she came over from bell. including the same phone for free

i was offered the above $56.50 plan but they wouldnt give me the touch pro less than $299. did you have to beat them hard for it? my contract is up in a month so making the decision soon on what to do.

[linorman]

Not too bad, been with them for 9 years now so I guess they wanted to keep my business!! Plus the fact that I was luring a bell customer over with me helped my cause. The Bell rep at the kiosk said it would be impossible to match the plan because of the unlimited data which was included and that there must be something wrong with my quote. However when the girlfriend phoned to talk to Bell they said they would have to call back in 10 minutes with a match to the Telus deal and that was on December 31. Needless to say we still have not heard from them.Reconfirmed with Telus the full details of the plan and then signed the deal on the 2nd of January

[tamilgal]

I just got off the phone with Telus. My contract is finishing in 2 short months. I told them I was leaving them for Rogers. For the curve. The person I was talking to, she put me on hold for 15mins, came back with an offer.

I now have super talk 10. So the lady came back saying they can give me the Blackberry Curve for free. Would let me keep my Super talk 10. But they want me to get Smart Bundle 20. I am not sure what’s included in the smart bundle 20. So it will be around 45$ monthly(with taxes/fees) Also she mentioned I will be getting 5 months for free.

[Michie]

finally renewed with Telus for 3 years; been with them since clearnet days; talked to 5 csr's and got the following:

Sweet Deal 25 Atlantic (250 min; 6pm Night&Wkd; CW; CC; VM3) @ $17.50
Bundle 15 (CD; VM10; 250 txt out; unl txt in; unl web) @ $free
+50 local minutes @ $free
LG Dare @ $free
swap fee waived

17.50+6.95+0.75+taxes = $28.48

Hello there,

About 3 months ago, I had switched to the Telus EPP plan also known as the 17.30 plan. I was told that I can renew this plan after my contract ended. I had a 2 year plan and had one more year to go. I was satisfied until I called Telus this week. A Telus representative said that after fall 2009, Telus cannot renew this $17.30 EPP Plan. They also tole me that everyone in my family who owns a Telus cellphone their EPP Plan will also expire in Fall 2009.

Can you please tell me what you've said to get that deal. I would like to get a new free phone for once.

[dpolites]

Trying to get a deal, parents contract expired and they want to stay with Telus. Can we just go into a Telus Mobility dealer to get a deal or have to call in? Those Sweet deals seem to have expired December 31 according to the Desi BC and Ontario sites...

Is there still a 17.50 deal that is active? Looked like a good deal with 200 min/eve weekend/cid/vm etc...

I am with Rogers and have dealt with retention myself but for them but they coming to town and want to get a plan and new phone at a dealer if possible.

Any info appreciated.

Thx.

[whatsup]

If I signed a contract with Telus, how long do I have to cancel it without incurring cancellation fee? Is it within 30 days after I signed?

[Killer_Saves]

Trying to get a deal, parents contract expired and they want to stay with Telus. Can we just go into a Telus Mobility dealer to get a deal or have to call in? Those Sweet deals seem to have expired December 31 according to the Desi BC and Ontario sites...

Is there still a 17.50 deal that is active? Looked like a good deal with 200 min/eve weekend/cid/vm etc...

I am with Rogers and have dealt with retention myself but for them but they coming to town and want to get a plan and new phone at a dealer if possible.

Any info appreciated.

Thx.

You will have to call in to get a good deal. You can go to a dealer if they give you a phone with the deal but to get a nice plan need to call retention.

[Killer_Saves]

If I signed a contract with Telus, how long do I have to cancel it without incurring cancellation fee? Is it within 30 days after I signed?

I don't think Telus has anything like that. Once you sign a contract I am pretty sure your stuck with them. Rogers is 30 days or 30 mins.

[whatsup]

Got Super Talk 15 for a 3-year contract

200 min, 6 PM to 8AM night & Weekend
Bundle 15 (CD, VM10, 250 text in/unlimited out, unlimit web)
+ 100 local min
75 min LD

$15+SAF+911+tax

Not as good as others Super Talk 10, but I guess it's not bad.

[tednolan]

you have 14 days to cancel your contract with telus after signing, assuming you dont use the phone much ( i think its under 30 minutes ) ...

[pureenergon]

i wonder why this thread is rated 1 of 5 stars....
when 10 dollar plans is the lowest of all the other providers..

which makes me wonder..

if there is a cheaper plan.. is it worth goin the distance and renegotiating my plan to save $7.30...

my plan $17.30 epp plan..

400 day
6pm eve/wknds.
unlimited telus to telus
incoming calls
text

caller id, vm3, cc
$15 unlim data everything.

killer deal imo. but if i can get 10$ supertalk that be 2 mcdeals saved! haha..

[tednolan]

umlimited data on a 15$ plan?

is that the package for PCS phones though?

the standard unlimited data package for smartphones from telus is 45$

[pureenergon]

i negotiated my plan back in march 08.. was a couple mths after the 15$ unlim web/email/msger.. was suprised when they offered me 400min right away when i first called in.. originally i was gonna go for a work employee plan that would give me 250min per sec for 23$/mth.. worked the agent a bit more and then got the other free goodies in 3 different calls. but most were on first try.. just the unlim text and incoming was added on the 2nd and 3rd calls b4 resigning..

u gotta be nice to the retention agent instead of being rude and obnoxious demanding this that and this to get a deal out....

i had a 2nd line where the offer was duplicated minus the incoming but sold it off already.. =)

[hkbaabaa]

umlimited data on a 15$ plan?

is that the package for PCS phones though?

the standard unlimited data package for smartphones from telus is 45$

It is unlimited web browsing ONLY! No download, no emails. :twisted:

[Bonjour43ma]

It is unlimited web browsing ONLY! No download, no emails. :twisted:

huh? The old smartphone $15 unlimited plan included emails, IM, data ,web browsing, and pretty much anything else that uses the network connection to trasmit info.

It is no longer available, of course, but doesn't mean it never existed.

[a8239]

got this deal this morning

$17.50 + SAF + 911 + taxes

200 min
CID/VM
U/L evening + wked @ 6pm
U/L incoming
Samsung U540
2 years contract

around $27

[hkbaabaa]

huh? The old smartphone $15 unlimited plan included emails, IM, data ,web browsing, and pretty much anything else that uses the network connection to trasmit info.

It is no longer available, of course, but doesn't mean it never existed.

They told me mine is only for web browsing.

[--StayFly--]

EPP Talk 17.30
200 daytime minutes
Free Local Birthday Calls
Unlimited Evenings/Weekends
Conference Calling
Call Waiting


Free Features


50 Local Minutes $5 -1 yr
Caller ID $7-1 year free
Voicemail 10 $7-1 year free
Payment Receipt Notification
Loyalty 25 Cdn LD mins $5-1yr
Loyalty Incoming - 1 year $10
Loyalty Messaging 1 year-$15


PAYED FEATURES


Unlt'd Personal Email & IM 15
5pm early nights & wkds

17.30+15+2 + fees and tax = $47

[samj1]

How long do you have to have been a customer to get these "Loyalty" add ons? How do you go about asking for them?

I got a pretty good deal back when the $17.30 EPP was going but I'd love to get some more free stuff (e.g., some free long distance minutes, bonus minutes).

I got the basic $17.30 EPP and managed to get the Spark 10 (CID, VM3, 100 texts) added for free for the entire term of the contract. The big part was getting the CID and texts for free.

Thanks to everyone who has contributed to this thread. I wouldn't have been able to get a good deal without the information people have shared.

[Killer_Saves]

How long do you have to have been a customer to get these "Loyalty" add ons? How do you go about asking for them?

I got a pretty good deal back when the $17.30 EPP was going but I'd love to get some more free stuff (e.g., some free long distance minutes, bonus minutes).

I got the basic $17.30 EPP and managed to get the Spark 10 (CID, VM3, 100 texts) added for free for the entire term of the contract. The big part was getting the CID and texts for free.

Thanks to everyone who has contributed to this thread. I wouldn't have been able to get a good deal without the information people have shared.


Usually when your into your contract for a while, or if its close to being finished. I called and they said the 17.30 epp plan isnt offered anymore, but the could still give me 17.50 epp plan which is the same just 30 cents more. They would also through in budle 15 and free incoming. I tried to get long distance minutes but no go. Just call and say you want to go to rogers or fido, and see what they offer you. Thats what I did.

[boyoflondon]

It is unlimited web browsing ONLY! No download, no emails. :twisted:

Welcome to RFD noob!

Please read the memo prior to Feb 04,2008 regarding $15 data package before you spread the wrong info! :D





ps. Telus was the first one to push out the data package for $15 ... in the first stages, they never fully came out and said that it was unlimited, although by phono gurus, that was easily known. The reason why they never came out and said it was unlimited was because as of Feb 04 they grandfathered the plan and introduced new set of plans, $15 email/messenger and $30 unlimited email/messenger/web ...

[metrojamie]

I think I have the best plan so far I have seen on here
think its talk 10 which doesnt exist anymore so i get
700 daytime minutes
evenigs we free at 6 I think or 5 pm
25 ld free
caller id
telus to telus free
free incoming
voicemail 10
unlimted text
unlimited data and email

total with taxes and access fee is 38.52 I think just resigned for 3 more years to get a storm paid 250 to get the storm
took a lot of bargaining initally took a day of work luckily my office used to be a joke so it didnt matter also only been a client for about 4 years

[sneek]

wow...My plans don't really compare to some of yours :(

EPP 17.30
200 mins+100 mins+50 mins
VM10
CID
Unlim incoming
Unlim Messaging
Unlim EW at 6
Unlim In Network

Since I am in Alberta it is 26.25 a month including GST. I have been with them for a year. My buddy had all of the above for $10 a month+ unlim mobile browsing and 50 more mins...they accidentally waived SAF and e911 for some reason, but it comes to 18 something a month now. He also got a $99 instinct. He has been with telus for 5 years paying $70 a month before!

[Super strokey]

This is what telus has offered me and it seems ok to me but compared to what you guys are getting this is terrible.

300 anytime minutes
Evenings and weekends starting at 6 free
500 megs of downloads/emails etc
Caller ID
voicemail 10
unlimited text
Blackberry curve for $50
System exchange fee waived

50 dollar credit
47.50 a month + SAF and taxes.
3 year term.

[boyoflondon]

I think I have the best plan so far I have seen on here
think its talk 10 which doesnt exist anymore so i get
700 daytime minutes
evenigs we free at 6 I think or 5 pm
25 ld free
caller id
telus to telus free
free incoming
voicemail 10
unlimted text
unlimited data and email

total with taxes and access fee is 38.52 I think just resigned for 3 more years to get a storm paid 250 to get the storm
took a lot of bargaining initally took a day of work luckily my office used to be a joke so it didnt matter also only been a client for about 4 years

Proof or ban!!! :twisted:

[Super strokey]

I think I have the best plan so far I have seen on here
think its talk 10 which doesnt exist anymore so i get
700 daytime minutes
evenigs we free at 6 I think or 5 pm
25 ld free
caller id
telus to telus free
free incoming
voicemail 10
unlimted text
unlimited data and email

total with taxes and access fee is 38.52 I think just resigned for 3 more years to get a storm paid 250 to get the storm
took a lot of bargaining initally took a day of work luckily my office used to be a joke so it didnt matter also only been a client for about 4 years

BS! PM me your number as I want them to match that foe me!

[metrojamie]

first of all my buddy matched it so not giving my number so everyone can call and match if you dont believe me thats fine lol doesnt really matter. I would just suggest when bargaining with them you at that moment find what telus hot button is what when they speak in meetings they say if someone says they are moving to x because of x you give them anything to stay. Mine at the time was right when the i phone came out also know how to talk to people they are people too being an ******* will get you far but it wont get you my contract. Be an ******* to start then say they are doing a great job and you arent frustrated with them but with telus and you are sorry helps a lot.

[metrojamie]

oh and really I would lie about this just to get what... the guys on this deal site to respect me more lol anyway anyone wants tips on what to do just ask me wont give my number though sorry

[gei]

BS! PM me your number as I want them to match that foe me!

I actually got the same thing, plus an extra 200 daytime minutes per month, a free trip to hawaii, and 2L of milk delivered three times per month. only skim milk though...

[metrojamie]

its awesome Im getting flamed because I have a better contract lol

[manveer_369]

I actually got the same thing, plus an extra 200 daytime minutes per month, a free trip to hawaii, and 2L of milk delivered three times per month. only skim milk though...

Very good plan, Indeed, that by far the best plan I've seem :cheesygri:D;) LOL

[dymondk]

:arrowl:

[boyoflondon]

its awesome Im getting flamed because I have a better contract lol


Nobody is flaming you?!?! We just asked for proof :D

mytelusmobility.com -> take a screen shot of your "goodies", block any personal info and post it ... that simple! At least that is how things are done on howardforums where real hardcore phone junkies go ...

[Super strokey]

oh and really I would lie about this just to get what... the guys on this deal site to respect me more lol anyway anyone wants tips on what to do just ask me wont give my number though sorry

well its obviously not real lol

[manveer_369]

Do you guys beleive the plan i posted the super talk 10 on page 9 or 10

[metrojamie]

I think I have the best plan so far I have seen on here
think its talk 10 which doesnt exist anymore so i get
700 daytime minutes
evenigs we free at 6 I think or 5 pm
25 ld free
caller id
telus to telus free
free incoming
voicemail 10
unlimted text
unlimited data and email

total with taxes and access fee is 38.52 I think just resigned for 3 more years to get a storm paid 250 to get the storm
took a lot of bargaining initally took a day of work luckily my office used to be a joke so it didnt matter also only been a client for about 4 years

ok looked at my telus mobilty sorry guys my mistake everything the same except not 700 550 minutes daytime

[pureenergon]

I think I have the best plan so far I have seen on here
think its talk 10 which doesnt exist anymore so i get
700 daytime minutes
evenigs we free at 6 I think or 5 pm
25 ld free
caller id
telus to telus free
free incoming
voicemail 10
unlimted text
unlimited data and email

total with taxes and access fee is 38.52 I think just resigned for 3 more years to get a storm paid 250 to get the storm
took a lot of bargaining initally took a day of work luckily my office used to be a joke so it didnt matter also only been a client for about 4 years



...to get all those freebees.. it is possible cuz i was able to get all of those minus the 25 ld minutes. i idont care much for that anyways..

but getting it on a talk 10 is something that i think i should call in to LNR and see what i can do to better my epp 17.30! :cheesygri

...but thing is.. even with the update of 550minutes day... i think that is still kind of a stretch unless u live in manitoba or something.. plans there are off the hook!.
when i got my deal with LnR. the managers came into the calls that they shouldnt have offered 400min to me off the bat but they honored it. they said its not on their offer sheet. 300 max they said. maybe 350 if u were a high rev or long time client.

i been with telus more or less since clearnet days so i had my way pretty easily with em.

[metrojamie]

hey that is my exact plan except I just resigned and one of my free features the business bundle 10 was only for a year so I called bitched again they changed it to free cid and L & R advanced voicemail free instead of business 10

[metrojamie]

...to get all those freebees.. it is possible cuz i was able to get all of those minus the 25 ld minutes. i idont care much for that anyways..

but getting it on a talk 10 is something that i think i should call in to LNR and see what i can do to better my epp 17.30! :cheesygri

...but thing is.. even with the update of 550minutes day... i think that is still kind of a stretch unless u live in manitoba or something.. plans there are off the hook!.
when i got my deal with LnR. the managers came into the calls that they shouldnt have offered 400min to me off the bat but they honored it. they said its not on their offer sheet. 300 max they said. maybe 350 if u were a high rev or long time client.

i been with telus more or less since clearnet days so i had my way pretty easily with em.

oh and not on the offer sheet on my account I have 100 free then 150 free then 100 free again that is what I just got recentrly for resigning

[metrojamie]

balance plan
current balance $37.29
past due balance
last payment $39.04
last payment date January 7, 2009
rate plan Super Talk 10
added features Loyalty 25 Cdn LD mins $5-1yr, 100 Local Minutes $5 -3 yrs, Caller ID $7-3 years free, Unlt'd Personal Email & IM 15, Client service credit 5 min, TELUS to TELUS, Bus. Unlimited Text Msg, 100 Local Minutes $10 -3 yrs, Caller ID $7-3 years free, Navigator - 2, 150 Local Minutes $15 -3 yrs, Loyalty Incoming - 3 years $10, L&R Advanced Voice Mail Free

copied and pasted it

[hugh_da_man]

If someone has the L&R number for calgary could you fire it to me in a PM please? I can't find the one the guy at the store gave me and I want to upgrade to a storm.

[spiralspirit]

I actually got the same thing, plus an extra 200 daytime minutes per month, a free trip to hawaii, and 2L of milk delivered three times per month. only skim milk though...

was it tuscan milk?

[sotypical]

After all that Telus put me through I am a little disappointed with what they offered me... especially when seeing what you guys got! Anyway here is what they gave me.

Rate plan: Your Choice 30 - 6pm Night&Wkd

Added features:
Browsing $10 3yrs free, Messaging 250 $5-3 yrs free, L&R Mini Voice Mail Free, 100 Local Minutes $10 -3 yrs, Browsing $10 3yrs free, Loyalty 25 Cdn LD mins $5-3 yr, 150 Local Minutes $15 -3 yrs, Messaging 250 $5-3 yrs free, Loyalty Incoming - 3 years $10, Loyalty Caller ID $7

150+150+100 = 400 minutes
free evenings and weekends starting at 6
free incoming calls
25 LD min
caller id +voicemail
250 text messages and free incoming
free web browsing

$47 after tax and charges

It's almost $20 less then what I had and I am getting more, but it still doesn't seem as good as the other deals you guys are getting.

The guy offered me $25 unlimited data if I wanna get a blackberry, said he would leave note of it on my account.

Still haven't decided if I am staying or going though. It is a lot cheaper then switching...

[yvrwindsor]

After all that Telus put me through I am a little disappointed with what they offered me... especially when seeing what you guys got! Anyway here is what they gave me.

Rate plan: Your Choice 30 - 6pm Night&Wkd

Added features:
Browsing $10 3yrs free, Messaging 250 $5-3 yrs free, L&R Mini Voice Mail Free, 100 Local Minutes $10 -3 yrs, Browsing $10 3yrs free, Loyalty 25 Cdn LD mins $5-3 yr, 150 Local Minutes $15 -3 yrs, Messaging 250 $5-3 yrs free, Loyalty Incoming - 3 years $10, Loyalty Caller ID $7

150+150+100 = 400 minutes
free evenings and weekends starting at 6
free incoming calls
25 LD min
caller id +voicemail
250 text messages and free incoming
free web browsing

$47 after tax and charges

It's almost $20 less then what I had and I am getting more, but it still doesn't seem as good as the other deals you guys are getting.

The guy offered me $25 unlimited data if I wanna get a blackberry, said he would leave note of it on my account.

Still haven't decided if I am staying or going though. It is a lot cheaper then switching...

With unlimited incoming and unlimited after 6pm, do you still need 400 minutes? I wonder whether if you reduce your peak minutes they'll offer you cheaper rate.

[thesk8man]

i got this deal for my sis yesterdy

300 mins daytime
unlimited incomming
everning start at 5
caller id
voice mail
19.50 plus taxes final price is 27.20

[sotypical]

With unlimited incoming and unlimited after 6pm, do you still need 400 minutes? I wonder whether if you reduce your peak minutes they'll offer you cheaper rate.

I probably only need about 200. I called yesterday and talked to retentions again, didn't even mean to - I called to ask a question and they transfered me there. Anyway the guy was so rude I never want to talk to retentions again. The way Telus has been treating me continues to get worse.

But I already priced it out, similar package w/ blackberry at Rogers would be $90+, what Telus is offered me is $76. Not sure how much more I can put up with tho.

[southnam]

Just got off the phone with Telus. I was really nice and courteous. I didn't mention Rogers until much later and he gave me the entire sell on how much it would cost me to get a BB and the data plans they have etc... He was up past the $60 mark before taxes and sys fees and telling me how I have a old plan that no longer exist but they will honor it etc... Anyhow, we talked and I asked questions like I really wanted to hear his wise words. I than asked him how much it would cost me to buy out my contract, was it still $20 a month. he said it was min $100 and inquired why I asked and if I was thinking about leaving. I told him I was unsure but I was looking at a friend's plan he just got with Rogers and it was really attractive what he has. I played dumb when he said Telus didn't have roger's 500mb plans etc.. so it would be hard to match. He asked me straight out if I was going to leave if I wasn't happy b/c I didn't sound impressed. I said, don't mistake my call for a threat to leave, I'm just looking at my options and wanting to get a good deal as have been with them since 2001. But reality is that I would go to where the best deal is. He then offered me:
$19.50 plan that includes:
200 min daytime, Free evening after 5 pm
Unlimited incoming,
Telus to telus
250 text , Call id,
100 long distance,
Smart phone Bundle $20 .
So total is $39.50 plus $7.25 fees and than taxes. I was not too impressed as I told him of some other guy's $25 roger's plan which he was astonished about.
I was still hesitant so he talked to a manger and came back with this offer:
$12 a month plan:
250 min day,
free after 5,
call id, voice,
unlimited incoming,
100 ld,
250 text,
telus to telus,
plus add on either the 15, 20, or 25 (same as $20 plan but with internet) BB data plans at the cost.
Thoughts? I think it's pretty good but I really want to push it below $40 a month if I can including the $20 or $25 BB plan. lol.

and they said 3 year contract.. Not sure if that's only if I want a cheap phone or if I want this plan. Will have to call back. I'm wondering if I can get a 2 year contract and than have them give me recurring credits for each month I'm on to offset the cost so if I stayed on for 3 year's i would have only paid the same as if I signed. They did that with one other phone I had.

[MartinBlue]

That's a pretty good plan. For $37/month including taxes, fees and 911, I was able to get:

250 minutes
25 LD
Call Display
Conference Calling
Call Waiting
Voicemail 10
250 text, picture, video messages / Unlimited incoming
Unlimited browsing (Non blackberry)
5pm evening/weekend
Telus to Telus

I have the option to add Fave5 for $5. Your deal sounds slightly better. I need to call back about getting unlimited incoming. And possibly about the blackberry deals. They have to have a half price deal for that one.

Also, this deal is for BC

[yvrwindsor]

and they said 3 year contract.. Not sure if that's only if I want a cheap phone or if I want this plan. Will have to call back. I'm wondering if I can get a 2 year contract and than have them give me recurring credits for each month I'm on to offset the cost so if I stayed on for 3 year's i would have only paid the same as if I signed. They did that with one other phone I had.

Last year, I added a third phone. I negotiated a 2 yr contract because I don't know where my daughter would be in 2010. On my TELUS Mobility features, it lists the freebies with a 2 yr free. These freebies have expiry dates. I guess after 2 years, these freebies become chargable. I think we should phone in prior to expiry if we want to continue for another year without free phone or for the next 2/3 years.

[Reboot001]

Spoke with Telus this past week, I was able to get:

250 Daytime mins
Evening and Weekends after 6PM free
CID/VM10/250 text
unlimited web browsing

All for $20.01 AFTER taxes and SAF

Without extending my contract!!

Doesn't not include free incoming, or telus to telus but I am very happy as it satisfies my cell phone needs.

Just looking for a phone that will let me maximize the unlimited browsing features, any suggestions?

[cheleen]

Spoke with Telus this past week, I was able to get:

250 Daytime mins
Evening and Weekends after 6PM free
CID/VM10/250 text
unlimited web browsing

All for $20.01 AFTER taxes and SAF

Without extending my contract!!

Doesn't not include free incoming, or telus to telus but I am very happy as it satisfies my cell phone needs.

Just looking for a phone that will let me maximize the unlimited browsing features, any suggestions?

You got that for $20.01 AFTER taxes and system access fee? That is a great deal. I just called in and was offered....

250 Daytime minutes
Evenings and Weekends after 5pm
Unlimited web browsing
Caller ID/Voicemail/250 text sent (unlimited received)

My plan would be $28.88 after taxes and System Access Fee. I have 30 days to decide on this offer. Can I do better or is this pretty standard?

Edited to add... Plus a free Motorkrzr for a 2 year contract

[Killer_Saves]

You got that for $20.01 AFTER taxes and system access fee? That is a great deal. I just called in and was offered....

250 Daytime minutes
Evenings and Weekends after 5pm
Unlimited web browsing
Caller ID/Voicemail/250 text sent (unlimited received)

My plan would be $28.88 after taxes and System Access Fee. I have 30 days to decide on this offer. Can I do better or is this pretty standard?

Edited to add... Plus a free Motorkrzr for a 2 year contract

Thats not bad. I have the same thing except i have free incoming and minus 50 minutes. I tried getting super talk plans but they would not budge.

[turbine]

I was still 5 months away from the end of a 2-year term, so I called to see what they would do to keep the business of an 8-year customer.

I was content with the EPP 17.30 plan, but wanted some value added. Right off the bat I told them I was only going 2 years, and asked for: (A) Increase to 300 minutes (B) free roadside assistance (C) free LG Shine (D) Activation waived. I didn't care for texting or SPARK. Anyway, they agreed pretty quickly and I'm a happy camper.

This early renewal stuff is great: shorter term than on paper, hence the ball returns to your court sooner (ie leverage).

[brokekid]

What is "unlimited web browsing"?? :confused:
Is it the same as unlimited data/email/messenger kinda deal? or is device browsing only. Thanks!



Spoke with Telus this past week, I was able to get:

250 Daytime mins
Evening and Weekends after 6PM free
CID/VM10/250 text
unlimited web browsing

All for $20.01 AFTER taxes and SAF

Without extending my contract!!

Doesn't not include free incoming, or telus to telus but I am very happy as it satisfies my cell phone needs.

Just looking for a phone that will let me maximize the unlimited browsing features, any suggestions?

[Mugen123]

would telus ever match a fido retention plan?

[southnam]

Just got off the phone with Telus. I was really nice and courteous. I didn't mention Rogers until much later and he gave me the entire sell on how much it would cost me to get a BB and the data plans they have etc... He was up past the $60 mark before taxes and sys fees and telling me how I have a old plan that no longer exist but they will honor it etc... Anyhow, we talked and I asked questions like I really wanted to hear his wise words. I than asked him how much it would cost me to buy out my contract, was it still $20 a month. he said it was min $100 and inquired why I asked and if I was thinking about leaving. I told him I was unsure but I was looking at a friend's plan he just got with Rogers and it was really attractive what he has. I played dumb when he said Telus didn't have roger's 500mb plans etc.. so it would be hard to match. He asked me straight out if I was going to leave if I wasn't happy b/c I didn't sound impressed. I said, don't mistake my call for a threat to leave, I'm just looking at my options and wanting to get a good deal as have been with them since 2001. But reality is that I would go to where the best deal is. He then offered me:
$19.50 plan that includes:
200 min daytime, Free evening after 5 pm
Unlimited incoming,
Telus to telus
250 text , Call id,
100 long distance,
Smart phone Bundle $20 .
So total is $39.50 plus $7.25 fees and than taxes. I was not too impressed as I told him of some other guy's $25 roger's plan which he was astonished about.
I was still hesitant so he talked to a manger and came back with this offer:
$12 a month plan:
250 min day,
free after 5,
call id, voice,
unlimited incoming,
100 ld,
250 text,
telus to telus,
plus add on either the 15, 20, or 25 (same as $20 plan but with internet) BB data plans at the cost.
Thoughts? I think it's pretty good but I really want to push it below $40 a month if I can including the $20 or $25 BB plan. lol.

and they said 3 year contract.. Not sure if that's only if I want a cheap phone or if I want this plan. Will have to call back. I'm wondering if I can get a 2 year contract and than have them give me recurring credits for each month I'm on to offset the cost so if I stayed on for 3 year's i would have only paid the same as if I signed. They did that with one other phone I had.

I sent telus an email b/c I wanted it in writing so they called me back and requoted my plan. Turns out it's a $10 plan with teh extra $2 for early evening weekends. As well, they said there was no Telus to Telus offer. They wouldn't budge on 2 year price of phone or make the BB plan any cheaper. I was aiming for $15 Unlimited BB plan. Anyhow, has anyone ever gotten them to do no SAF fees? They put a 2 week deadline on my offer.

[HouseApe]

What is "unlimited web browsing"?? :confused:
Is it the same as unlimited data/email/messenger kinda deal? or is device browsing only. Thanks!

No its for PCS phones only. And it just browsing only you will be charged for youtube and any other downloads.
Telus web site is almost useless on this subject.


Unlimited Web browsing applies to PCS phones only and applies to usage within the phone’s Web browser. Tethered usage is not included. Downloads and application fees are charged separately where applicable. Web browsing is only available on digital phones in TELUS digital service area

[rugbeee]

I think I'm about to make the switch to telus, at work we currently have 5 phones, 1 bell, 1 rogers, 1 fido, 2 telus. After calling all the companies for retention deals (usually 25-30+tax but only for the phone currently with the company (ie fido would only give a deal on the fido phone, new activations or transfers require a regular ripoff plan from the website).

renewal of the 2 telus phones and transfer of the 3 other phones to the following share plan:

300 mins each (1500 shared minutes)
25 LD each phone (not shared)
CID VM
250 text (each phone)
Unlimited Inc
Unlimited Telus to Telus
Unlimited calls between the 5 phones
Evenings/Weekends after 5pm
For $211+tax

Works out to $40ish each which is more expensive than the individual retention deals but we will never go over with this setup and we will only sign up for 1 year since we don't need new phones. In 6 months I'll try for a nice retention deal on all 5 and lock in with new phones perhaps. The person on the phone was the nicest and most professional I have ever dealt with of any retentions dept - I won't be missing all my fido dropped calls

[korjae]

My phone is on horrible plan compare to all of yours and I am not on contract anymore since last year.

When I inquired about possibly enhancing my plan, I was told I cannot be offered any better since I am not willing to make any contract. (I don't want to make a contract since I might be out of country later this year)

So my questions are...

1. Did you guys all get those deals WITHOUT getting into new contract or extending contract? Did anyone get the deal while in month-to-month status?

2. Did all these deals only come from Retention department or do regular telus representative offer those too?

Please PM me. thanks alot.

J

[boyoflondon]

My phone is on horrible plan compare to all of yours and I am not on contract anymore since last year.

When I inquired about possibly enhancing my plan, I was told I cannot be offered any better since I am not willing to make any contract. (I don't want to make a contract since I might be out of country later this year)

So my questions are...

1. Did you guys all get those deals WITHOUT getting into new contract or extending contract? Did anyone get the deal while in month-to-month status?

2. Did all these deals only come from Retention department or do regular telus representative offer those too?

Please PM me. thanks alot.

J

NO ...


and Yes ... to the first part of your second question ..


If you dont sign a contract, you will get NOTHING, plain and simple ...

Retention is the dept to speak with in order to get 99% of the mentioned plans.

If you are not willing to sign a plan, then suck it up and stay on MTM.

[girlstar]

I'm not up for renewal for another 2 years but was just curious, if I am really satisfied with my plan now, when renewal time comes will it be easy just to continue on with what I have? Or will they push me on to something else? (EPP $17.30 w/ unlimited texts, called ID, VM, call waiting).

[kuba]

I'm not up for renewal for another 2 years but was just curious, if I am really satisfied with my plan now, when renewal time comes will it be easy just to continue on with what I have? Or will they push me on to something else? (EPP $17.30 w/ unlimited texts, called ID, VM, call waiting).

They can't force you to change anything from your original plan.
They can only give you offers, that's it.

I have a plan from 9 years ago and they keep making offers to try and get me off it. (200 mins, evenings weekends free 6pm-8m and per-second billing, $20)

PS - Never sign a 3 year contract, you'll learn. ;)

[girlstar]

Thanks. I'll likely stick with what I have since I can't find any better value. The contract doesn't really bother me.

[ghost]

After talking with retentions I was offered the following:

$17.50 + SAF & 911
200 Daytime minutes
6pm evenings and weekends
Voice Mail 10 + Caller ID
250 Text outgoing, unlim incoming
75 Canada Long Distance minutes [or my Favs 5 Local or Telus to Telus or any $10 value item]
3yr Contract - I don't mind this as long as I am ok with my monthly cost
BB Storm Free (been with them since the Clearnet days in 1999 and never used a single retention offer)

+$25 Unlimited everything for Data
After tax it is $56.73/month.

I want to push it below $50 after tax and fees. But he wouldn't go for the $10 voice plans that so many others got. He said there is no way he can do it because Im in Ontario. I tried negotiating a limit on data (kind of like the Rogers 500 meg plans) instead of the unlimited data plan and drop it to $15/month, but no go for that either. He offered me 5 meg/month for data. Even without video/streaming, wont I go over 5 meg in a matter of minutes while web browsing?

Did you guys have to really fight to the SuperTalk 10 in Ontario? Are they able to put on ongoing monthly Loyalty credits?

Thanks for any help.

[brandon1]

After talking with retentions I was offered the following:

$17.50 + SAF & 911
200 Daytime minutes
6pm evenings and weekends
Voice Mail 10 + Caller ID
250 Text outgoing, unlim incoming
75 Canada Long Distance minutes [or my Favs 5 Local or Telus to Telus or any $10 value item]
3yr Contract - I don't mind this as long as I am ok with my monthly cost
BB Storm Free (been with them since the Clearnet days in 1999 and never used a single retention offer)

+$25 Unlimited everything for Data
After tax it is $56.73/month.


Thanks for any help.


Tried to essentially get the same plan, but changed a few things up by saying Rogers was offering 250 daytime, E/W @ 5pm, VM, CID, 250 Text, 75 LD, 3 year contract, $25 500 MB Data, Bold for $50, all for $17.50+$25+ other fees. The retention guy came back with 250 daytime, E/W @ 5pm, VM, CID, 250 Text, 3 year contract, $25 unlimited Data and Browsing, Storm for $250, all for $19.50+$25+other fees. I've been a cust since 2002, have never taken a retention deal (have had the same phone since 2004, and they gave me this garbage deal. Disappointing to say the least. $250 for the Storm on a 3 year contract when I'm taking data. Yuck. When should I call in to try again?

[lue42]

Okay, I am with Telus and no longer under a contract. I have been with them for about 4 years. I am very happy with my phone itself. I am in Ontario.

I have never been good at the negotiations stuff.

We almost never use the phone... we just have it for emergencies and the occasional local call. We want call display and answer. We don't text or use it for long distance.

Can someone help me out and tell me who I should call, what I should say, what plan (absolute cheapest) and what price we should be looking for (best deal at the moment)? Would I need to do another contract, or can I just continue month to month. Would a contract get me a better rate?

I read through this whole thread and there are lots of different plans mentioned at some good rates... I just don't know what to say to get them...

Thank you...

[turbine]

Okay, I am with Telus and no longer under a contract. I have been with them for about 4 years. I am very happy with my phone itself. I am in Ontario.

I have never been good at the negotiations stuff.

We almost never use the phone... we just have it for emergencies and the occasional local call. We want call display and answer. We don't text or use it for long distance.

Can someone help me out and tell me who I should call, what I should say, what plan (absolute cheapest) and what price we should be looking for (best deal at the moment)? Would I need to do another contract, or can I just continue month to month. Would a contract get me a better rate?

I read through this whole thread and there are lots of different plans mentioned at some good rates... I just don't know what to say to get them...

Thank you...

You will need to commit to a contract in order to get extras and greater value. Going month to month leaves you commitment-free, but you're not really capitalizing on the money you're giving Telus every month.

I think with Telus, you need to first talk to a regular customer service agent before being handed over to "Loyalty". Make your case and as a 4-year customer you should be able to land a pretty good deal. You can certainly keep whatever plan you have now plus get 2 or 3 more features, and a free phone to boot.

As for contract length 1 year will essentially get you nothing. Things will get better at 2 years, and 3 years can be very rewarding if you ask for the right things and are tact in your approach. Personally, I think 3 years is an eternity to be commited to one company, so insist on 2 years and ask for the features that you really want.

In terms of plans, I still think the EPP plan at $17.30 per month is damn good for basic users such as yourself (and myself). Not sure if it is still being offered but wouldn't hurt to ask.

[lue42]

Thank you, I will try giving them a call... my plan is not too bad right now, but nowhere near some of those listed.

I am actually quite happy with my little LG phone. Great coverage, great battery life, and it is just a phone. No camera, no MP3... just the way I like it. But, I wouldn't be opposed to something else if the deal was right.

I searched the thread, but couldn't find it... what does EPP stand for?

[little_asian_angel]

I searched the thread, but couldn't find it... what does EPP stand for?

Employee Price Plan

[jakk]

I think the best thing to do is to call and cancel your phone all together, at least bluff it. My wife did this, although she really did want to cancel as she got a phone from work. When she called to cancel they did everything they could to keep her - so she ended up with a $10/mth plan + SAF, etc. which was very similar to the EPP/Sweet Deal plan and they gave her a free phone (motorola w??). No contract either. Maybe not as many day minutes as the EPP but it does not sound like you need much anyhow.

Worth a shot.


Okay, I am with Telus and no longer under a contract. I have been with them for about 4 years. I am very happy with my phone itself. I am in Ontario.

I have never been good at the negotiations stuff.

We almost never use the phone... we just have it for emergencies and the occasional local call. We want call display and answer. We don't text or use it for long distance.

Can someone help me out and tell me who I should call, what I should say, what plan (absolute cheapest) and what price we should be looking for (best deal at the moment)? Would I need to do another contract, or can I just continue month to month. Would a contract get me a better rate?

I read through this whole thread and there are lots of different plans mentioned at some good rates... I just don't know what to say to get them...

Thank you...

[hkbaabaa]

After talking with retentions I was offered the following:

$17.50 + SAF & 911
200 Daytime minutes
6pm evenings and weekends
Voice Mail 10 + Caller ID
250 Text outgoing, unlim incoming
75 Canada Long Distance minutes [or my Favs 5 Local or Telus to Telus or any $10 value item]
3yr Contract - I don't mind this as long as I am ok with my monthly cost
BB Storm Free (been with them since the Clearnet days in 1999 and never used a single retention offer)

+$25 Unlimited everything for Data
After tax it is $56.73/month.


I just called them this morning. I've got almost the same deal that you have but a few things different.

I got unlimited text outgoing and incoming. I didn't get any LD minute. I also told them to remove the vm althought it is free.

[southnam]

BB Storm Free?
Are you serious.
I got the supertalk 10 just 1 week ago. the second person I talked to said that i shouldn't have gotten it offered to me but they would honor what the first guy said. Anyhow, I tried to get them to budge on the Storm price but they said no way... Can I still call back to complain even though I just bought it this past week. Is there any chance of getting it cheaper?
BTW there is a 50 account rebate until March 1st for purchase of the storm in store.

Dang I want it if not free at least cheaper.

I got the 25 unlimited data plan too. What I thought was getting though is the $45 data plan they have online for $25 but it's not. It doesn't come with teh CID and voicemail 10. Not a bid deal since I got the CID and VM3 as part of my voiceplan.

[hkbaabaa]

BB Storm Free?
Are you serious.
I got the supertalk 10 just 1 week ago. the second person I talked to said that i shouldn't have gotten it offered to me but they would honor what the first guy said. Anyhow, I tried to get them to budge on the Storm price but they said no way... Can I still call back to complain even though I just bought it this past week. Is there any chance of getting it cheaper?
BTW there is a 50 account rebate until March 1st for purchase of the storm in store.

Dang I want it if not free at least cheaper.

I got the 25 unlimited data plan too. What I thought was getting though is the $45 data plan they have online for $25 but it's not. It doesn't come with teh CID and voicemail 10. Not a bid deal since I got the CID and VM3 as part of my voiceplan.

It really depends on how long you have been with them.

Just like any other companies like Rogers, they will also see what other service you have with them to give you something nice.

[wildGecko]

1) Contract is a must. Contrary to what many say, a 3-year contract isn't really that long. :) Your perks get a lot better (depending on what you ask for). Early evenings (6PM), free cid & vmail, unlimited evenings/weekends, etc... it's all possible (I got all of this and 200 minutes for $20/month + fees/taxes).

Besides, even on a 3 year contract, you can easily renew/extend your contract partway through your three-year term if you see a new phone that you have to have. I've changed phones twice the last 2 years... each time they just restarted my 3-year contract and gave me the phone at a 3-year contract price. :)

2) Only Retention Dept. will give these deals to you. Front line reps have as much authority as a lab monkey. They can't/won't give you anything.



1. Did you guys all get those deals WITHOUT getting into new contract or extending contract? Did anyone get the deal while in month-to-month status?

2. Did all these deals only come from Retention department or do regular telus representative offer those too?

[southnam]

It really depends on how long you have been with them.

Just like any other companies like Rogers, they will also see what other service you have with them to give you something nice.

I've been with them since 2001 and they wouldn't budge on the phone price. Maybe I should call back and ask nicely or something lol

[sneek]

Never heard of a free Storm, but hey Telus people are pretty good. I got a friend an okay voice plan + the $25 unlim data plan. The rep gave a discount on the storm but it was still ~$160 I think. She has been with telus for 6 years under a family plan. A free storm would be sweet. The current Curve for free is pretty sweet too! Although I am not calling L&R until they get the newer Curve! I simply love that phone to death. If telus doesn't get it, I will probs just try an get a good deal on the iDEN Blackberry 8350i.

[southnam]

hmmm, I want a discount on teh storm now seeing as others are getting it quite easily.
Question for those with teh 25 unlimited data plan. I got it as well. my understanding was that it was the same as the 45 data plan they have on their website. Is that the case for you?

[ghost]

I ended getting the plan I listed previously plus a $75 credit. And yes, BB Storm for free. But I didn't get it easily. I really have never asked for anything from retentions since '99. Also one rep actually removed the free storm offer because it was too good. He actually said, "I don't care if you have been with us for 10 years, you are not getting the storm for free." From my experience (and confirmed by the guys who work at telus), don't talk to anyone retention rep in montreal.

However, I could not for the life of me get the $10 voice plan. Even after telling them to take off almost all of the voice features and minutes.

southnam-- for the 25 unlimited data, this is different from the Smartphone bundles on their site. Text, CID and vmail is not included. Only email, im and web is included. For most people, CID, vmail and at least some texts are easily negotiated as part of the voice plan.

So the only difference between my $25 unlimited data and the standard $45 Smartphone package on their site is 250 outgoing text for me as opposed to unlimited outgoing text.

Hope this helps you guys.
Good luck.

[chocobill]

is it better to go through the client care and say cancel than phone retentions directly?

[southnam]

Got straight to loyalty and retentions if you are close to the end of you contract or no longer. I found that I got the best response when I let them talk all tehy want and then am kind back to them. Ask, don't demand and don't outrightly threaten to quit and be a jerk. Just say, you're looking for your best options and if it's another provider so be it but you wan to see what telus has to offer first b/c you're happy with them.

On another note, just got off the phone very frustrated with Telus. Before I signed the contract while in negotiations, I was told by one person that I would be given Telus to Telus. He didn't put it down on the account. The second person I talked to said it wasn't there and that my offer was still very good. They put a 2 week time limit on it and called it final offer. The called in a few days later to make sure I was right and asked again about Telus to Telus and the the guy I talked to said that sure, he'll put a note to have T to T for me since it wasn't a big deal. We event talked about how it is only to cell phones and not landlines and only local and not national etc... So when I sign my contact I see that it says I have it only for 2 years and so I call in. They say that I don't have it for my new contract and it is from my old one and expires in a few months. Basically there is nothign they could do. They keep telling me that sure, I do have an excellent plan and basically shouldn't be so upset. THey can give it to me for discounted $5 a month. She couldn't understand why I would be upset at not getting what I thought I was promised b/c I still had a good deal. Anyhow, also they wouldn't budge on price of Storm and questioned the fact that someone got a discount and paid $160 for their phone b/c they wouldn't give a discount like that. I only signed last week, almost annoyed enough that I"m considering to cancel if there is a window to do it.

[TigerLilly]

Okay, I am with Telus and no longer under a contract. I have been with them for about 4 years. I am very happy with my phone itself. I am in Ontario.

I have never been good at the negotiations stuff.

We almost never use the phone... we just have it for emergencies and the occasional local call. We want call display and answer. We don't text or use it for long distance.

Can someone help me out and tell me who I should call, what I should say, what plan (absolute cheapest) and what price we should be looking for (best deal at the moment)? Would I need to do another contract, or can I just continue month to month. Would a contract get me a better rate?

I read through this whole thread and there are lots of different plans mentioned at some good rates... I just don't know what to say to get them...

Thank you...

If you're only using your phone for emergencies or occasional local calling I'd suggest to get pay-as-you-go through Rogers or Virgin. I think they include call display and call answer (not sure about the latter though). I think it'd probably be cheaper per month if you hardly use it.


I just renewed my Telus contract on a 2 year contract and got this :

LG Shine for $50 (would've been free on a 3 year but I didn't want that)
200 daytime
unlimited e/w starting at 6pm
Spark 15 (CD, VM10, 250 txts, unlimited web browsing)
EPP $17.30 + saf + tax = ~$28

I used to have spark 7 and wanted to get unlimited e/w starting at 5pm with spark 7 b/c I found that was enough for me but they don't have spark 7 anymore. By default they gave me spark 15 and I took it. Although now I think I should've asked for some LD mins. I'll do that next time :P

I've only been with Telus for 2 years and renewed for another 2 years so maybe that's why.

You do need a contract to get these deals. I know if I didn't have a contract I would have the same EPP plan but would have to pay for the Spark 15 instead of having it for free.

What I don't like though is that to transfer your number to a new Telus phone and to activate it it's $25! I think that's ridiculous! I can port over my number to another company for free but to activate and transfer to a new phone of the same company it's $25. Just another way to take your money.

[CSR]

If you're only using your phone for emergencies or occasional local calling I'd suggest to get pay-as-you-go through Rogers or Virgin. I think they include call display and call answer (not sure about the latter though). I think it'd probably be cheaper per month if you hardly use it.


I just renewed my Telus contract on a 2 year contract and got this :

LG Shine for $50 (would've been free on a 3 year but I didn't want that)
200 daytime
unlimited e/w starting at 6pm
Spark 15 (CD, VM10, 250 txts, unlimited web browsing)
EPP $17.30 + saf + tax = ~$28

I used to have spark 7 and wanted to get unlimited e/w starting at 5pm with spark 7 b/c I found that was enough for me but they don't have spark 7 anymore. By default they gave me spark 15 and I took it. Although now I think I should've asked for some LD mins. I'll do that next time :P

I've only been with Telus for 2 years and renewed for another 2 years so maybe that's why.

You do need a contract to get these deals. I know if I didn't have a contract I would have the same EPP plan but would have to pay for the Spark 15 instead of having it for free.

What I don't like though is that to transfer your number to a new Telus phone and to activate it it's $25! I think that's ridiculous! I can port over my number to another company for free but to activate and transfer to a new phone of the same company it's $25. Just another way to take your money.

Ask them to waive it... or change it yourself for $10 online.

Note however, I was promised that this fee would be credited back to me, but they only gave me $10 instead of the $25 I was charged instore. Need to call in.

[TigerLilly]

Ask them to waive it... or change it yourself for $10 online.

Note however, I was promised that this fee would be credited back to me, but they only gave me $10 instead of the $25 I was charged instore. Need to call in.

Oh I didn't even know they would do that. I will call them about it. Thanks!

[corbro]

Today a Telus rep called me asking to take a look at my plan, I have 5 months left on a 3 year contract. She asked me about my plan and I pretty well just told her i wasn't happy with my phone so she offered to renew my contract at no cost, and to give me a new plan... so i went for it she then offered me the standard plans which were expensive and crappy, i told her i wasn't really interested and was going to switch to rogers when my contract was up i told her the plan that my fiancee has with rogers (i embellished a bit for good measure)... she put me on hold for 5 mins and then came back offered me
unlimited incoming
evenings and weekends after 5
250 anytime minutes
unlimited web, email, im
250 outgoing, unlimited incoming text
voicemail and caller id

for 44.50 including fees per month...

[ahujie]

EDIT: Yes this plan is real. See post #265 in this thread for my tips on how to get it! Do not PM me for my cell #

I got my retention plan 2 weeks ago:

Total cost: $22.26 (this includes taxes, SAF and 911 fee)
- 300 daytime mins
- unlimited evening/wkend start at 5 pm
- unlimited text messaging
- Caller ID
- Voicemail 10
- 200 long distance mins
- unlimited web browsing

I agreed to a 1 year contract and will get a discount on a phone. Still have to go in store to pick out my phone :)

Before this plan, I was on EPP 17.30, which was $28.25/month. I shaved $6/month off my bill and I got more stuff thrown in such as: more daytime mins, earlier evenings from 6 pm to 5pm, unlimited texts (before I had 200 free only), and 200 long dist mins and bigger vmail ( I had vmail 3 before).

So I am very happy with Telus!

Hot or not?

[rodneyc8063]

Im not sure if this is a hot deal that can be applied to others?

[spiralspirit]

theres been about 50 telus retention threads. shoulda done a search.

[The Master]

I got my retention plan 2 weeks ago:

Total cost: $22.26 (this includes taxes, SAF and 911 fee)
- 300 daytime mins
- unlimited evening/wkend start at 5 pm
- unlimited text messaging
- Caller ID
- Voicemail 10
- 200 long distance mins
- unlimited web browsing

I agreed to a 1 year contract and will get a discount on a phone. Still have to go in store to pick out my phone :)

Before this plan, I was on EPP 17.30, which was $28.25/month. I shaved $6/month off my bill and I got more stuff thrown in such as: more daytime mins, earlier evenings from 6 pm to 5pm, unlimited texts (before I had 200 free only), and 200 long dist mins and bigger vmail ( I had vmail 3 before).

So I am very happy with Telus!

Hot or not?

I have to renew my contract in about a month and looking to get something like this...how did you manage to get this? Im currently also on a 1 yr epp17.30 plan...

[ahujie]

I have to renew my contract in about a month and looking to get something like this...how did you manage to get this? Im currently also on a 1 yr epp17.30 plan...

I was on a 2 year EPP 17.30 contract before this. Before that I was with Telus for an additional 3 years. So I've been with Telus for 5 years now.

I called in, said my contract is ending soon and I'm thinking of going to Fido cuz my mom got a sweet plan from them, which the Fido rep said he would give me if I switched over too, cuz now you can take your number with you to a new carrier. I told Telus what Fido offered, and they beat it with more minutes and a lower price point.

[sledbc]

I got my retention plan 2 weeks ago:

Total cost: $22.26 (this includes taxes, SAF and 911 fee)
- 300 daytime mins
- unlimited evening/wkend start at 5 pm
- unlimited text messaging
- Caller ID
- Voicemail 10
- 200 long distance mins
- unlimited web browsing

I agreed to a 1 year contract and will get a discount on a phone. Still have to go in store to pick out my phone :)

Before this plan, I was on EPP 17.30, which was $28.25/month. I shaved $6/month off my bill and I got more stuff thrown in such as: more daytime mins, earlier evenings from 6 pm to 5pm, unlimited texts (before I had 200 free only), and 200 long dist mins and bigger vmail ( I had vmail 3 before).

So I am very happy with Telus!

Hot or not?

I'd like to see a screenshot of this, this is supertalk10 plan plus $2 for the 5pm evenings. I've never seen them give 200 mins ld on this plan before, have a hard time believing this

[The Master]

I'd like to see a screenshot of this, this is supertalk10 plan plus $2 for the 5pm evenings. I've never seen them give 200 mins ld on this plan before, have a hard time believing this

yea I'm kinda on the same boat with this. Seems too good, but hey I'm gonna give it a shot ....and I've also been with them for a long time (since the clearnet days)

keep you guys posted

[ahujie]

I'd like to see a screenshot of this, this is supertalk10 plan plus $2 for the 5pm evenings. I've never seen them give 200 mins ld on this plan before, have a hard time believing this


yup, you are right, it's Supertalk 10 + $2 for 5 pm evening/wkends

Fido offered 100 LD mins. Telus rep said "I can give you 200 LD" because of the following reasons:
- Before this plan, I used regular 30 cent/min LD from my call, about 15-20 mins every month and the Telus rep noted this from my account/bill history
- I said the free 100 LD from Fido was a huge draw for me to switch cuz I already used LD but paid a hefty price for it
- Plus, I've been with Telus for 5 years, which he took into consideration

[ahujie]

Does anyone know how I can get a discount on a phone? I originally agreed to 1 year contract, but if I change it to 2 year can I get something more than acquisition pricing deal on a handset?

[sotypical]

I just wanted to say that I never had to sign a contract to get all my free stuff. They never even mentioned it, they just gave it to me. I also had another guy offer to send me a free phone, no contract. (not retentions, a telus executive) The phone was a POS and bit of a insult considering the one I currently have is better.

At one point I did have a rep yell at me and say I wasn't supposed to get all the freebies without signing one, but I never did. When I check my account is still contract free. But my plan offered wasn't as good as some of the ones you guys got.

BUT Telus also REALLY screwed me over, so a lot of the offerings we to try and get me to stay.

[pureenergon]

I just wanted to say that I never had to sign a contract to get all my free stuff. They never even mentioned it, they just gave it to me. I also had another guy offer to send me a free phone, no contract. (not retentions, a telus executive) The phone was a POS and bit of a insult considering the one I currently have is better.

At one point I did have a rep yell at me and say I wasn't supposed to get all the freebies without signing one, but I never did. When I check my account is still contract free. But my plan offered wasn't as good as some of the ones you guys got.

BUT Telus also REALLY screwed me over, so a lot of the offerings we to try and get me to stay.


great. another telus thread.

... hey but you got a FREE phone no contract lol... they didnt say what you get for free for not commiting. any company can do that to ya. but least u got no contract required. but when u do want to get a hardware discount you will need to resign in 80% of cases. unless you spend few 100 a month.

in my experience, if you get one of these retention plans, you always have to commit to a contract term for at least 1 year to 3. excluding clearnetdays when there was no contract terms...

and it isnt hard to get a decent plan with LnR.

i'm a bit suprised that ppl can get up to that many long d min included. kinda cool but guess some of you ppl use long d more than me =)

300min is a good goal to get for local minutes. but if i am correct that 200 LONG D minutes is part of the 300min total. so up to 200min of the monthly usage can be used for long d calls.. not roaming. roaming u still get dinged the roaming charges.

for me. when i renewed my plan last march 08. i lucked out when the lnr guy threw 400min the first call. i was comparing to an rbc epp plan i could have got from work that gave 250min per sec billing...

with the plan i got after a few more calls, i ddnt hesistate to sign 3 years with this awesome plan and got a free pearl as part of it.

after seeing the 15/plan and no saf that fido is throwing out. makes me wonder if i should weasle another few $ and try and down my price to supertalk 10 and saf waive. maybe bit of a stretch, guess i'll try one of these days...

what you guys should do if you trying to figure out how to negotiate a plan is look at the competitors, use the 15 fido plan or get a epp plan info from bell and use that as ur base bargaining tool.

i've tried fido, rogers and telus. by far telus been the best service. i didnt include bell cuz well just never bothered with them :cheesygri

[ahujie]

300min is a good goal to get for local minutes. but if i am correct that 200 LONG D minutes is part of the 300min total. so up to 200min of the monthly usage can be used for long d calls.. not roaming. roaming u still get dinged the roaming charges.


my 200 LD can be used anytime. If I use it before 5 pm, it is deducted from the 300 daytime mins. If i use it after 5pm, it's part of my unlimited evenings/wkends and is not deducted from my 300 daytime mins.

Roaming and Long Distance are 2 diff things with telus.
Roaming = charges when u roam outside Cda, so like when you go to the U.S.
Long Dist = calling outside your local area, receiving calls while you are outside your local area, and making calls to other areas while you are outside your local area. All of these scenarios are covered by my 200 free LD!

Many people do not get this distinction btwn roaming and LD. Contrary to popular belief, roaming is not using your phone outside your local area (that is still under LD).

[p1llar]

My phone broke with 8 months left on the contract. I called to buy-out what was remaining and said I was going to Rogers.

After some negoitating back and fourth they let me out of my existing contract, no charge.

Gave me a choice of a few smart phones for free (went w/ HTC Touch)
-250 minutes
-unlimited evenings and weekends
-My 5's
-Caller ID
-Voicemail
-Cail Waiting
-Unlimited Data

$40 per month.

[southnam]

I signed for ther supertalk 10 3 weeks ago. They will tell you it's no longer being offered but you can ask for it and some rep may give it to you.
The voice plan i have is $12 plus saf and fees etc...
250 incoming,
5 pm unlimited
unlimited evening/wkd
100 ld
250 text
unlimited incoming
cid/vm3/cf/cc

Just thought I'd share what they are still being offered. I was offered T2T by final rep but he did not put it on the notes so I got pooched on that one but still good plan I thin.

[dinesh_zee]

yup, you are right, it's Supertalk 10 + $2 for 5 pm evening/wkends

Fido offered 100 LD mins. Telus rep said "I can give you 200 LD" because of the following reasons:
- Before this plan, I used regular 30 cent/min LD from my call, about 15-20 mins every month and the Telus rep noted this from my account/bill history
- I said the free 100 LD from Fido was a huge draw for me to switch cuz I already used LD but paid a hefty price for it
- Plus, I've been with Telus for 5 years, which he took into consideration

pm sent

[ahujie]

I'd like to see a screenshot of this, this is supertalk10 plan plus $2 for the 5pm evenings. I've never seen them give 200 mins ld on this plan before, have a hard time believing this


My plan is real lol. what do I gain from posting a fake plan??

And besides, many other ppl on the forum have gotten Super Talk 10 with even more free features than me: such as unlim incoming, My Five and telus to telus, or more daytime mins!

see Southnam's post below - he/she also got free LD thrown in, unlim incoming and got offered Telus to Telus!

What u get depends on your negotiating skills. also try to bring another competitors offer to the table for them to match. how long you have been with Telus may also play a role. and be polite to the rep!! good luck!



I signed for ther supertalk 10 3 weeks ago. They will tell you it's no longer being offered but you can ask for it and some rep may give it to you.
The voice plan i have is $12 plus saf and fees etc...
250 incoming,
5 pm unlimited
unlimited evening/wkd
100 ld
250 text
unlimited incoming
cid/vm3/cf/cc

Just thought I'd share what they are still being offered. I was offered T2T by final rep but he did not put it on the notes so I got pooched on that one but still good plan I thin.

[rs_streamer]

I thought I had a good plan with Telus until today :mad:. I'm going to call them first thing tomorrow. Thanks!

[dinesh_zee]

Got straight to loyalty and retentions if you are close to the end of you contract or no longer. I found that I got the best response when I let them talk all tehy want and then am kind back to them. Ask, don't demand and don't outrightly threaten to quit and be a jerk. Just say, you're looking for your best options and if it's another provider so be it but you wan to see what telus has to offer first b/c you're happy with them.

On another note, just got off the phone very frustrated with Telus. Before I signed the contract while in negotiations, I was told by one person that I would be given Telus to Telus. He didn't put it down on the account. The second person I talked to said it wasn't there and that my offer was still very good. They put a 2 week time limit on it and called it final offer. The called in a few days later to make sure I was right and asked again about Telus to Telus and the the guy I talked to said that sure, he'll put a note to have T to T for me since it wasn't a big deal. We event talked about how it is only to cell phones and not landlines and only local and not national etc... So when I sign my contact I see that it says I have it only for 2 years and so I call in. They say that I don't have it for my new contract and it is from my old one and expires in a few months. Basically there is nothign they could do. They keep telling me that sure, I do have an excellent plan and basically shouldn't be so upset. THey can give it to me for discounted $5 a month. She couldn't understand why I would be upset at not getting what I thought I was promised b/c I still had a good deal. Anyhow, also they wouldn't budge on price of Storm and questioned the fact that someone got a discount and paid $160 for their phone b/c they wouldn't give a discount like that. I only signed last week, almost annoyed enough that I"m considering to cancel if there is a window to do it.

do you or anybody else know what is the time limit to change/cancel a contract-based retention plan that was negotiated over phone?

i.e., if i agree for a retention deal one day and later realize that is not good enough and want to stick with my existing plan/contract.

is it 2 weeks?

[ahujie]

do you or anybody else know what is the time limit to change/cancel a contract-based retention plan that was negotiated over phone?

i.e., if i agree for a retention deal one day and later realize that is not good enough and want to stick with my existing plan/contract.

is it 2 weeks?


um I dunno if there is any policy like that. u are essentially tryna back outta contract. on new activations u have till the first 14 mins or 30 days or sumthing like that.. i assume its similar for retentions plans..once u agree to a contract they have u in an agreement lol

what u should do is this: call in, and negotiate a plan. do not verbally agree to it if ur not 100% sure thats what u want. ask the rep to write it down in the notes for your account, say u need a few days to think over it and u will call back then. before u hang up, have the rep read the offer back to you, exactly as it is entered into the notes for u acct, so that when u call back there is a correct record of that offer.

[BradBGT]

I received a cell phone for Christmas a few years ago, a Telus phone. The contract matured and I had the purchaser of the phone cancel the account. I paid the bills, but the account was in the purchaser's name, so I was not able to negotiate on the account until the contract matured. The fees to transfer the account to my name were, in my opinion, insane. I could not get Telus to forego these charges.

Because this account has been cancelled this week, and I still desire a cellphone, what should I be targeting my rate for? $18.00 a month? I use my cellphone very little and have a wife who has a Telus account. Perhaps a shared plan...? Your insight is welcome.

[ahujie]

I received a cell phone for Christmas a few years ago, a Telus phone. The contract matured and I had the purchaser of the phone cancel the account. I paid the bills, but the account was in the purchaser's name, so I was not able to negotiate on the account until the contract matured. The fees to transfer the account to my name were, in my opinion, insane. I could not get Telus to forego these charges.

Because this account has been cancelled this week, and I still desire a cellphone, what should I be targeting my rate for? $18.00 a month? I use my cellphone very little and have a wife who has a Telus account. Perhaps a shared plan...? Your insight is welcome.


how long was your old contract for? how much did u pay/month and what did u receive?

and sorry can u clarify something: your telus account has now been cancelled? so you are no longer a customer with them and no longer have a phone # number with them?

[dinesh_zee]

Previous had EPP 17.30 plan and was 2 1/2 yrs into my 3 yr contract. With 6 months left in my contract, I extended it by 1 yr and got the following perks with the same plan:

200 daytime minutes - included in plan
Unlimited E and W @6pm - included in plan
CID - already free
-------------------------------
50 bonus daytime minutes - free
250 text messages - free
25 LD minutes - free
Unlimited Incoming Minutes - free
My 5 Faves Local - free (originally offered VM10 free which was later replaced with My5)

thanks ahujie for ur advice!

[slick_gd]

Just worked out an awesome deal with Telus, after a few weeks of negotiating.

Standard EPP $17.50
200 daytime
E/W from 6pm
Voicemail 3

I also got them to throw in:
Caller ID
Text plan - 250 outgoing, unlimited incoming - text, picture, video ($5 value)
75 CAN long distance min
Unlimited web browsing
Favourite 5 - unlimited calling and text to 5 numbers of your choosing ($10 value)

Free phone for a 3 year contract.

Total monthly bill now comes to $28.20 incl. SAF and taxes.

It took some time over the course of a couple weeks, but each time I talked to them they would give me a little bit more.

[ride365]

Looking at getting a L&R plan for my mom. She pays about 250/month and has the following included:
1250mins $150
National E/W 6pm $30
Small Bundle $7
BB Bundle 4mb $25
Total is about $212 + access + taxes

Realistically she needs:
1250 mins
Local E/W at 6pm
Unlimited Inc
100 to 200 LD from anywhere in Can
500 TXT, CID VM
Unlimited email
Network calling (not crucial)

What would the price be for this plan?? BTW she gets any phone for $0 every year due to the high plan cost. Are there any new BB's coming out soon (curve style)

Thanks

[CoolBB]

Looking at getting a L&R plan for my mom. She pays about 250/month and has the following included:
1250mins $150
National E/W 6pm $30
Small Bundle $7
BB Bundle 4mb $25
Total is about $212 + access + taxes

Realistically she needs:
1250 mins
Local E/W at 6pm
Unlimited Inc
100 to 200 LD from anywhere in Can
500 TXT, CID VM
Unlimited email
Network calling (not crucial)

What would the price be for this plan?? BTW she gets any phone for $0 every year due to the high plan cost. Are there any new BB's coming out soon (curve style)

Thanks

In my experience, this is what I see your mom getting which will be a huge saving -

you can get the your choice $50 and get the added bonus minutes (free if you negotiate it) so 500 mins + 500 more.

evenings weekends at 6pm, UL incoming free, 100 LD for free. as well, you can negotiate all that for 50 dollars and the SAF and taxes.

say you are planning to move the plan to a rogers corporate plan or fido retention plan, something like that was offered to you! trust me that works..

[ride365]

In my experience, this is what I see your mom getting which will be a huge saving -

you can get the your choice $50 and get the added bonus minutes (free if you negotiate it) so 500 mins + 500 more.

evenings weekends at 6pm, UL incoming free, 100 LD for free. as well, you can negotiate all that for 50 dollars and the SAF and taxes.

say you are planning to move the plan to a rogers corporate plan or fido retention plan, something like that was offered to you! trust me that works..
Great thanks for the feedback. Are there any other plans that could do the trick. It seems that most plans don't offer many minutes until you go into the business plans. Any additonal feedback would be appreciated.

[ahujie]

I got PMs asking for my cell number, so people can show Telus that their "friend" has the Super Talk 10 plan.

I don't give out personal details for privacy issues.

But I can offer some tips to get Super Talk 10.

1) Does your contract expire soon? If so, it's easier to threaten to leave and get a better plan.
- If you are trying to switch plans midway through a contract, I doubt you will get Super Talk 10. You could get some more free features thrown on for the rest of your contract , such as more mins, texts, etc. Just express how you are unhappy with the service and ask what Telus can offer. Ask if you can "try" some features free for a year.

2) Call Loyalty and Retention 1-877-279-3100 or 416-279-3100

3) Do not ask for Supertalk 10 directly. Do not say a friend has it, unless a real person will let you tell the rep their phone #.
Use or make up a plan from a competitor and ask Telus to match it. The plan you use should be similar to Super Talk 10 (which is 250 day mins, unlim eve/wknd after 6pm). You want to mention these features for sure - the plan which is a closest match to it in Telus' system is Super Talk 10.

4) Here's a possible script you can use, which is the speech I used when I called Loyalty:
" Hi, my contract ends soon. Company X told me that you can now bring your cell # with you if you change companies. Company X offered a more affordable plan which better suits my needs. They offered: 250 day mins, unlim eve/wknd at 6, call id, vmail. Price is $20 after tax, SAF, 911. They offered me more features for lower cost and this is very attractive offer. Can you match this?"

When you list what the competition offered, throw in features you want from Telus. If you want want unlim incoming - just add that into your script.
DON’T add everything for a ridiculous low price. Don't say Bell offered "unlim incoming, my Five, bell to bell, 500 day mins, 500 long dist mins, unlim text etc". I'm sure CSRs have a BS meter lol. If you do say Bell offered all of the above, don't say it was for just $20 - adjust the price accordingly lol

What I asked for and got:
300 day mins - rep gave 50 bonus day mins cuz Supertalk 10 is only 250 day mins
unlim eve/wknd at 6 pm – for extra $2 I got unlim eve/wknd at 5 pm
Call ID
Vmail
100 LD – I got 200 LD
250 text – I got unlim text
Unlim web browsing
Total price = $22.26 after tax, SAF, 911

I asked for free unlim incoming but did not get it. Other ppl on this forum got unlim incoming, Telus to Telus or My Five. So YMMV.

5) If you are willing to sign another contract, ask for extra discount on a new phone or a bill credit. Once again, say the other company is offering you a deeper discount on a phone if you switch, not just the regular 2 yr discount off the price of a phone.

6) You can get your handset swap fee waived; just ask for it, remind Telus your are extending your contract. they should be more than happy to make this small concession to keep you.

So to summarize: Prepare a speech outlining what you want. Call Loyalty - be polite, but firm. Use or make up a plan from the competition as leverage. Make sure this plan matches the basic features of Supertalk 10 (250 day mins and eve/wkend at 6pm), so the rep can “find” something that matches in their system.

And post your new plan here!

[turbine]

Well said, ahujie.

I had my doubts about your initial posting, but your follow-up made a lot of sense. Gotta say, I'm a tad jealous I didn't score a deal as good as yours.

Listen up kids - get your s**t together and have a plan when you call up Retentions and more than likely you'll score a good deal.

[onbelay]

Just offered for $50.20 +tax
250 minutes + 100
250 text messages
EW 5pm-7am
Voice 10
Call display
25.20 inlcuding 911 and sys access
25 unlimited data except tethering

does this sound reasonable??

[donvaz]

Just offered for $50.20 +tax
250 minutes + 100
250 text messages
EW 5pm-7am
Voice 10
Call display
25.20 inlcuding 911 and sys access
25 unlimited data except tethering

does this sound reasonable??

No - I think way too much. follow "ahuje " script and you cannot go wrong. See my sig.

[pureenergon]

No - I think way too much. follow "ahuje " script and you cannot go wrong. See my sig.

hey.. i see your from vancouver and you got the supertalk plan? last year i scored the plan of the year imo.. but now that supertalk 10 is out alive..

you think it'd be hard to renegotiate my plan down 7$.. my plan is otherwise more ore less the same as yours.

for 7$ i wonder if LnR will think i'm being greedy lol
my only concern is that i'm in 1 of 3 years of my term. i bet they gonna make me sign an extra year for 7$ mth savings ....zzz

[donvaz]

hey.. i see your from vancouver and you got the supertalk plan? last year i scored the plan of the year imo.. but now that supertalk 10 is out alive..

you think it'd be hard to renegotiate my plan down 7$.. my plan is otherwise more ore less the same as yours.

for 7$ i wonder if LnR will think i'm being greedy lol
my only concern is that i'm in 1 of 3 years of my term. i bet they gonna make me sign an extra year for 7$ mth savings ....zzz

Well it all depends - If you do the math it looks like this.

Remainder of the term 7 * 18 months = $126. You will be eligible to renew your contract 6 months before expiry.

My plan came about when I requested Telus to match a Bell Corporate plan that was available to me, I did a mistake signing up for 2 years - well not a mistake but now I cannot change my handset that I am totally disappointed with.

Rule of thumb - Do not sign for more than 1 year (unless you require some really hot handset)

[MarvelQuiz]

Just offered for $50.20 +tax
250 minutes + 100
250 text messages
EW 5pm-7am
Voice 10
Call display
25.20 inlcuding 911 and sys access
25 unlimited data except tethering

does this sound reasonable??

I've been offerred something similiar. still trying to get the ahuije's plan. my contract has been over for a while, just been too busy to renegotiate

Also, secondly, what's the best way if there is one to get the $15 unlimited data plan? PMs would be nice. thx in advance

[HouseApe]

The only way to get the 15 data plan is to take someone's plan over. Iven if Telus wanted to give it out they cant because the codes for that data plan do not exist anymore. People that have it (like me) can not switch between BB and WM without loosing that plan. Its grandfathered now.

[MarvelQuiz]

The only way to get the 15 data plan is to take someone's plan over. Iven if Telus wanted to give it out they cant because the codes for that data plan do not exist anymore. People that have it (like me) can not switch between BB and WM without loosing that plan. Its grandfathered now.

bah thx houseape. i guess only the $25 unlimited data plan is available on only on blackberries :(

[ahujie]

I've been offerred something similiar. still trying to get the ahuije's plan. my contract has been over for a while, just been too busy to renegotiate

Also, secondly, what's the best way if there is one to get the $15 unlimited data plan? PMs would be nice. thx in advance


If I were you, I'd aim for donvaz's plan - this is from his sig:
My Telus Cell plan: 450 Mins, CID, CW, VM, Conf, Eve & Weekends from 6pm, Detailed Billing, Free incoming, 75 Long Distance minutes, T to T, Unlimited Text - COST: $10 + SAF + 911


I wish I had that many daytime minutes and free unlimited incoming! how did you manage to get this? share your strategy/secrets with us please :-0

[905fcuk]

Not sure if Ive posted on this thread before cuz there are so many just like this but Ive got:

Share 15 (3 lines)
- 200 daytime minutes (600 daytime minutes pooled)
- unlimited evening and weekends @ 6
- unlimited incoming
- unlimited nationwide talk (between share members)
- unlimited messaging (picture & text)
- free caller id
- free voicemail
- free 75 canadian long distance minutes
- free myfave5 nationwide

Monthly cost - $15 + 6.95 + 0.75 x 13% tax = 25.65 for each line (pretty good deal if you ask me =D)

[ahujie]

Not sure if Ive posted on this thread before cuz there are so many just like this but Ive got:

Share 15 (3 lines)
- 200 daytime minutes (600 daytime minutes pooled)
- unlimited evening and weekends @ 6
- unlimited incoming
- unlimited nationwide talk (between share members)
- unlimited messaging (picture & text)
- free caller id
- free voicemail
- free 75 canadian long distance minutes
- free myfave5 nationwide

Monthly cost - $15 + 6.95 + 0.75 x 13% tax = 25.65 for each line (pretty good deal if you ask me =D)

thats a great deal, especially for the price and considering you got unlim incoming! i tried to get unlim incoming, but they wouldnt give it to me for free on my plan

[--StayFly--]

got this on 1 year contract

EPP17.30
$2 early nights and weekend
$10 My fave5
$15 data plan
-free 50 bonus mintues
-free incoming
-free unitlimtig text
-free 25 mins long distance
-free voicemall 10
-free caller ID

$59 taxes and fees in

[xdreamerII]

I just renewed on a 3yr contract, LG dare $49

250 daytime
unlimited n/w 6pm
CID
VM 10
250 messages
telus 2 telus
unlimited web browsing
waived $25 equip swap fee
2 months of 1/2 off monthly service fees(credit $17.50)

$17.50+SAF+taxes

PS: Thanks to ahujie for the help.

[pureenergon]

I've been offerred something similiar. still trying to get the ahuije's plan. my contract has been over for a while, just been too busy to renegotiate

Also, secondly, what's the best way if there is one to get the $15 unlimited data plan? PMs would be nice. thx in advance

to be honest i think it is very hard to get anymore than 350minutes it looks like what LnR is giving up these days.

me and ahuije must been fortunate to get 400+ mins and incoming.

best suggestion be nice and dont be an ass when u talk to LnR reps. good luck all!

me. i signed 3 years cuz i thought his plan back in 2008 was a must keep. and 400min is crazy minutes day time... also got a free blackberry pearl. which technology wise still up do date. touch screens break too easy anyways imo.
but i suggest 2 years is a safe length sign. pay a lil for a phone. if u buy with visa u get extended warranty.

[ahujie]

to be honest i think it is very hard to get anymore than 350minutes it looks like what LnR is giving up these days.

me and ahuije must been fortunate to get 400+ mins and incoming.

best suggestion be nice and dont be an ass when u talk to LnR reps. good luck all!

me. i signed 3 years cuz i thought his plan back in 2008 was a must keep. and 400min is crazy minutes day time... also got a free blackberry pearl. which technology wise still up do date. touch screens break too easy anyways imo.
but i suggest 2 years is a safe length sign. pay a lil for a phone. if u buy with visa u get extended warranty.


I didn't get 400 mins and incoming :(

I got 300 day mins and extra 200 long distance mins free.

your plan and donvaz's are probably the best I've seen so far!

however I'm on Supertalk 10 and so is donvaz, you're on EPP 17. so a price difference of $7. but still 400 mins and unlim incoming quite respectable even for that price!!

[comma]

Hello all,

I've been with Telus pay and talk since December 2008. I bought an HTC to upgrade my phone, and as you know, Telus doesn't let me use it to be a pay and talk phone.
So I called the retention department yesterday, explained my situation, told them that Bell has a student promo plan (http://www.aicwireless.com/ecampaign/aie3148/university/) and asked if I could get something similar.

They offered me a basic month-to-month plan (not a contract): 200 local mins, unlimited evening weekends (I don't remember the time), CID and 3 voicemail --> comes to $25.65/mth all inclusive. They called it supertalk 15 but it's just a name and the plan is nothing compared to the others.

I don't need that much of mins. I only use my phone for music/games+emergency call+txt sometimes, so I asked if I could get 50 mins+unlimited incoming/text instead of 200mins+evening/weekend. but they couldn't change it.

So, I really don't know if this overpriced/normal, they said I'm new and that plan is the best offer they could give.. Is it normal for a new customer to get that kind of plan? Any comment/suggestion? Is it possible to get a contract price for $20/under all inclusive? Because right now, I'm only moving to month-to-month.

Thanks a lot!

[MacManDealin]

Hey All.

I just called up and was given this deal. NO CONTRACT.

Plan
Rate plan Super Talk 10 = $10

Added Features
Messaging 250
Messaging 250

150 Local Minutes
50 Local Minutes
100 Canadian LD Minutes,
Client service credit 5 min

Unlimited Calls after 5pm (early nights) & Unlimited calls on the weekend
Loyalty 5 Faves Local
Unlimited calls between TELUS to TELUS,
Unlimited incoming Calling Promotion L&R
Loyalty Package 12-Regular, (What is this?)
Loyalty Package 12-2yrs free, (What is this?)
Caller ID
Voice mail 10
Call Waiting

System Access Fee = $15
Tax, 911 = $4
--------------------------------
Total = $31.00/month

Good or can I do better? I am thinking of adding unlimited data on for another $15 once I upgrade phones.

[ahujie]

Hello all,

I've been with Telus pay and talk since December 2008. I bought an HTC to upgrade my phone, and as you know, Telus doesn't let me use it to be a pay and talk phone.
So I called the retention department yesterday, explained my situation, told them that Bell has a student promo plan (http://www.aicwireless.com/ecampaign/aie3148/university/) and asked if I could get something similar.

They offered me a basic month-to-month plan (not a contract): 200 local mins, unlimited evening weekends (I don't remember the time), CID and 3 voicemail --> comes to $25.65/mth all inclusive. They called it supertalk 15 but it's just a name and the plan is nothing compared to the others.

I don't need that much of mins. I only use my phone for music/games+emergency call+txt sometimes, so I asked if I could get 50 mins+unlimited incoming/text instead of 200mins+evening/weekend. but they couldn't change it.

So, I really don't know if this overpriced/normal, they said I'm new and that plan is the best offer they could give.. Is it normal for a new customer to get that kind of plan? Any comment/suggestion? Is it possible to get a contract price for $20/under all inclusive? Because right now, I'm only moving to month-to-month.

Thanks a lot!


ask for Super Talk 10 instead. it is $20 inclusive ($10 + SAF + 911 + tax). 250 day mins, unlim/eve wkends, ask to keep your other features such as call id/vmail for free. you can increase your chances of getting ST 10 if you sign a contract - would u be willing to get 1 yr contract? after that you can go month to month on Supertalk 10.

so say you are willing to sign 1 year contract as leverage to get this plan, but not willing to sign contract for supertalk 15.

[ahujie]

Hey All.

I just called up and was given this deal. NO CONTRACT.

Plan
Rate plan Super Talk 10 = $10

Added Features
Messaging 250
Messaging 250

150 Local Minutes
50 Local Minutes
100 Canadian LD Minutes,
Client service credit 5 min

Unlimited Calls after 5pm (early nights) & Unlimited calls on the weekend
Loyalty 5 Faves Local
Unlimited calls between TELUS to TELUS,
Unlimited incoming Calling Promotion L&R
Loyalty Package 12-Regular, (What is this?)
Loyalty Package 12-2yrs free, (What is this?)
Caller ID
Voice mail 10
Call Waiting

System Access Fee = $15
Tax, 911 = $4
--------------------------------
Total = $31.00/month

Good or can I do better? I am thinking of adding unlimited data on for another $15 once I upgrade phones.

not bad for $31- you are getting lots of features for a low price.

but I don't understand your pricing?? how is SAF $15/month, should be 6.95..maybe u should double check the pricing lol

[pureenergon]

not bad for $31- you are getting lots of features for a low price.

but I don't understand your pricing?? how is SAF $15/month, should be 6.95..maybe u should double check the pricing lol

$15 SAF? interesting...

[HouseApe]

to be honest i think it is very hard to get anymore than 350minutes it looks like what LnR is giving up these days.

me and ahuije must been fortunate to get 400+ mins and incoming.

best suggestion be nice and dont be an ass when u talk to LnR reps. good luck all!

me. i signed 3 years cuz i thought his plan back in 2008 was a must keep. and 400min is crazy minutes day time... also got a free blackberry pearl. which technology wise still up do date. touch screens break too easy anyways imo.
but i suggest 2 years is a safe length sign. pay a lil for a phone. if u buy with visa u get extended warranty.

I have the same plan as you but no Telus to Telus I got 200 LD insted. I got the 8130 free too. This was back in Dec 07

[pureenergon]

I didn't get 400 mins and incoming :(

I got 300 day mins and extra 200 long distance mins free.

your plan and donvaz's are probably the best I've seen so far!

however I'm on Supertalk 10 and so is donvaz, you're on EPP 17. so a price difference of $7. but still 400 mins and unlim incoming quite respectable even for that price!!

if i am not mistaken, isnt the 200 min part of the used time of the 300 local minutes? hence if you use 200 long d min u wont be charged the ld charges but uses up 200 of ur local day minutes.


i'm in the 2nd year now of my 3 year term i think..
i know my 17.30 plan is 7.30 more exp than lets say donvaz's, i been hesitant on callin to renegotiate my plan down to 10, with them probably wanting another year added. sure, i'll save about 130$ for the remainder of my term.. my bb pearl i got is great but in 2 years technology will have something cooler than whats out atm besides touch screen bb's =)


to call or not to call... hmm..

[MacManDealin]

$15 SAF? interesting...

I think I am going to check it out. I will stop by a Telus rep and get their take on it.

[vijskan]

has anyone had any luck getting the corp 15 (unltd LD in NA for $15)????

i came close yesterday but they wanted a # of someone else who had it. so close....

[ahujie]

if i am not mistaken, isnt the 200 min part of the used time of the 300 local minutes? hence if you use 200 long d min u wont be charged the ld charges but uses up 200 of ur local day minutes.

lol no dude, you already asked this Q and I answered it
See post #250 in this thread

http://www.redflagdeals.com/forums/showpost.php?p=8302703&postcount=250

my 200 LD can be used anytime. If I use it before 5 pm, it is deducted from the 300 daytime mins. If i use it after 5 pm, it's part of my unlimited evenings/wkends and is not deducted from my 300 daytime mins.

[Lancer2004]

I think I am going to check it out. I will stop by a Telus rep and get their take on it.

Do you have 2 phones on the contract? That'd be the $15 if you do.. only thing I can think of anyways.. :P

[ahujie]

has anyone had any luck getting the corp 15 (unltd LD in NA for $15)????

i came close yesterday but they wanted a # of someone else who had it. so close....

try posting on howard forums to ask for someone's #..maybe someone there will give it to you..higher chances of getting a # of someone with that feature on HoFo than here..as it is a site dedicated to cell phones and rate plan discussion

[pureenergon]

lol no dude, you already asked this Q and I answered it
See post #250 in this thread

http://www.redflagdeals.com/forums/showpost.php?p=8302703&postcount=250

my 200 LD can be used anytime. If I use it before 5 pm, it is deducted from the 300 daytime mins. If i use it after 5 pm, it's part of my unlimited evenings/wkends and is not deducted from my 300 daytime mins.

lol. thanks for the reminder. so many various telus threads i lost track =)

you look at rogers thread. they keep the same one.. haaha

[ahujie]

lol. thanks for the reminder. so many various telus threads i lost track =)

you look at rogers thread. they keep the same one.. haaha

yeah i think they should just be merged..ppl keep posting the same Q in diff telus threads..i think there are about 3 large ones right now

[pureenergon]

you think i should try and haggle to the supertalk 10$ plan? i dont like the feeling of being rejected :cheesygri

[HouseApe]

vijskan - wow you have a sick plan, if that is real plan! thats like the best plan by far.

That sure looks to be the supermax plan and the voice part is free for one year then its $45/month after that.


will you guys tell me more about the corporate $15 long distance anywhere in NA? that would be a nice feature to have? but will you get roaming charges in the US? I used to have your choice 40 with 700 minutes but I never use up to 300 daytime minutes these days with my5 on the account.

Yes you will get roaming charges if your outside of Canada and you make a call.

[y2dan]

Here's my situation: I have approx. a year and a half left on my 3 year contract with Telus. I want to sign a new 3 year contract (with a smartphone bundle) and was wondering what are my chances of receiving a reasonable discount off the price of the phone--or will I most likely be stuck paying full price for the phone regardless of my plan? Thanks

[jay236]

Here's my situation: I have approx. a year and a half left on my 3 year contract with Telus. I want to sign a new 3 year contract (with a smartphone bundle) and was wondering what are my chances of receiving a reasonable discount off the price of the phone--or will I most likely be stuck paying full price for the phone regardless of my plan? Thanks

It ultimately depends on what history you have with Telus and what rep you get. Have you previously been on a contract before your current one?

Since you're getting a smartbundle, I'm pretty sure they can come up with something decent. I've noticed that most people that get data plans get ridiculously good deals (look around in the thread and people's signatures).

You could probably score something really good paying about $30 + SAF + 911 + Tax. I've had friends get retention plans after a couple of months signing (for a smartphone bundle).

It might be hard to negotiate lets say, a free Crackberry though. Good luck!

[Reboot001]

Hey guys

In regards to giving out your phone number so they can "verify" that the plan exists is a pretty big risk.

After I got the Supertalk 10 I asked them if I was able to get the plan for my brother as well, the lady replied back telling me that the plan is offered exclusively to me and if anyone calls in refering my phone number they will remove the plan from my account. :(

Not sure how true this is but its pretty risky if you do give out your phone number so people can refer your account.

Happy negotiating :D

[vijskan]

That sure looks to be the supermax plan and the voice part is free for one year then its $45/month after that.

yes that is the rate plan i am on. after my year is up im planning to switch to the 17.50 plan or if im lucky enough the ST 10. right now im paying $5 for evenings and weekends so i would pay 12.50 + $15 data + SAF + tax so roughly $40/month.

[samj1]

Here's my situation: I have approx. a year and a half left on my 3 year contract with Telus. I want to sign a new 3 year contract (with a smartphone bundle) and was wondering what are my chances of receiving a reasonable discount off the price of the phone--or will I most likely be stuck paying full price for the phone regardless of my plan? Thanks

If you reup for 3 years you can get the normal 3 year term contract discount.

[y2dan]

If you reup for 3 years you can get the normal 3 year term contract discount.

I've tried calling Telus a few times and every rep I get seems to say that since I've only honoured half my contract, they're only willing to give me $200 off the price of a phone if I sign a new 3 year contract. Doesn't make sense, does it?

[pureenergon]

I've tried calling Telus a few times and every rep I get seems to say that since I've only honoured half my contract, they're only willing to give me $200 off the price of a phone if I sign a new 3 year contract. Doesn't make sense, does it?

normally when you resign 1 year 50 off
2 year 100 off
3 year 150 or 200 off so its standard when renewing.

only new contract accts get sometimes free phone promos. but u can negotiate that in when wanting to resign

[basic]

I currently have pay as you go, $10/month, topped up monthly with my credit card. I've been with Telus for 3+ years, switched to pay as you go about 6 months ago.

Does anyone know if there is any way to get per-second billing from Telus?

[ahujie]

I currently have pay as you go, $10/month, topped up monthly with my credit card. I've been with Telus for 3+ years, switched to pay as you go about 6 months ago.

Does anyone know if there is any way to get per-second billing from Telus?

I doubt it, especially for Pay as You Go

[pureenergon]

I currently have pay as you go, $10/month, topped up monthly with my credit card. I've been with Telus for 3+ years, switched to pay as you go about 6 months ago.

Does anyone know if there is any way to get per-second billing from Telus?

only way to get per sec billing anymore with telus is if you have a VERY old grandfathered plan, old clearnet plan, or some EPP business plans.

i was originally eligible to get a employee plan with my work,,22$/mth plan that gave 250min per sec billing. and thats what started my talks to get the plan on my sig now.

400min day much better than 250min per sec (turns out to be about 300min day)

[Aggy]

All depends on how much time remaining on your contract, how long a client you've been and how much you spend a month. Check out this thread for some info:

http://www.howardforums.com/showthread.php?t=1453294

Officially, if you have a PDA or smart phone, you can get a new one every 2 years if you sign 3 year terms.
With regular phones, you officially get a new discount(eg, free phone) 6 months before the end of a 3 year commitment, 3-6 months before the end of a 2 year and 3 months before the end of a 1 year term. Of course, these timelines vary between accounts.


I've tried calling Telus a few times and every rep I get seems to say that since I've only honoured half my contract, they're only willing to give me $200 off the price of a phone if I sign a new 3 year contract. Doesn't make sense, does it?

[andrew_plamondon]

I think i got a good deal
I'm a new customer, but I got the 17.50$ at the mail then called and said I could get the student bell plan which was the same + free call id + access and 911 fees waived, which is available in Ontario.
I was able to get free caller id + 30 txt messages (value of 10$) for free, so basically for 28$ taxes in I got

[mudman24]

Not even close to a good deal. I got this in aug from Telus.

super talk 10 which is 200 min free after 6pm
200 ld min to can and us
50 bonus min
250 texts
unlimited web
caller id, and voice mail 10.

All for $20

You need to do your homework to get good deals, but they are available for those who put the work in.

[boyoflondon]

I think i got a good deal
I'm a new customer, but I got the 17.50$ at the mail then called and said I could get the student bell plan which was the same + free call id + access and 911 fees waived, which is available in Ontario.
I was able to get free caller id + 30 txt messages (value of 10$) for free, so basically for 28$ taxes in I got


Sorry to break it to you, but 30 text is $3 ;)

You essentially got the EPP plan that used to have CID included with 30 texts added on ...

[andrew_plamondon]

Sorry to break it to you, but 30 text is $3 ;)

You essentially got the EPP plan that used to have CID included with 30 texts added on ...
Caller ID (7$) + texts (3$) adds up to 10.

[DianexT]

My mom and I currently have a "Share 35" plan/family plan,

I have a Share 10

50 minutes
Telus to Telus mobility
Unlimited after 9pm on weeknights and free on weekends
no txting

My mom has the Share 25

100 minutes
Telus to Telus
Unlimited after 9pm on weeknights, and free on weekends
no txting

so combined in average total costs $57/month after SAF + Tax or sometimes more with text messages received. We are on a 3-year contract, ends March 2010.
We had this plan since March 2007 but we've been with telus for 3-4 years now. Before, we never use the cell phone as much, but lately, I've been using it a lot for school, and work, and now we get overage charges on our bill, and it adds up.

I honestly think we are over paying for what we have. I don't like this plan anymore its over priced and I want to change it, but I don't know where to start or how to start it.
Could it be possible to get a better plan deal, even better; a lower rate,
and include

-unlimited txting (incoming & outgoing)
-My Fave 5
-keep telus to telus
-Unlimited after 6pm

For both handsets. With no additional charges?

I looked at other providers, but I still want to stick to Telus, if not I'll look at others and see what they can offer.

[spiralspirit]

My phone started breaking down 2 years into the three year contract (p4000, keyboard randomly would stop working, phone would shut itself off without reason).

I had a great plan already -

Supertalk 10 (manitoba, 250 mins, unlimited evenings + weekends after 6)
$15 Unlimited Data
$5 messaging 250

for a total of ~$45 a month after fees and taxes.

Called in, one guy accidentally got disconnected, the other was not as nice/polite but still helped me out quite decently and to my great satisfaction.

I got:
Supertalk 10
Unlimited data $15
freebies:
Caller ID for (3 years)
100 LD minutes (3 years)
Unlimited telus to telus (3 years)
Unlimited text/picture/video messaging (3 years)
Voicemail 10 (3 years)

He was going to give me Fav 5 too but for then backed out (I wasnt going to complain, I dont even use the 250 minutes I already have).

And on top of that I also got $300 off the price of the Touch Pro for signing for 3 years. Whereas I normally hate long contracts, all the extras sold me. I bought a dealer warranty on the phone for 3 years as well for $120.

So I spent a bit of cash on the new phone, but overall I got quite a deal I think. Because I no longer have to pay for texting the cost of my plan even went down $5!

[xNaquada]

Well last year I renegotiated mid-contract without extension thanks to RFD and cut my bill from 51$ to 30$(while adding features).

So I thought I would post my new contract and see what people think.

3year
w/LGdare

250anytime minutes
Bundle 15 Free >>
>>Call Display
>>Voice Mail 10
>>Send up to 250 text, picture or video messages, receive unlimited text, >>picture or video messages
>>Unlimited received text, picture or video messages
>>Unlimited Web browsing
Unlimited Incoming Calls (24/7)
5pm Nights and Weekends.

This is all 31$/mo including Saf/911/tax.

Normally I dont get 3 year, but they threw in the 5pm nights/weekends which was big for me, as well as the phone free.
I still have some regrets for it but if i signed 2year I would have to pay over 150 for the phone, so.... meh.

[MacManDealin]

Well last year I renegotiated mid-contract without extension thanks to RFD and cut my bill from 51$ to 30$(while adding features).

So I thought I would post my new contract and see what people think.

3year
w/LGdare

250anytime minutes
Bundle 15 Free >>
>>Call Display
>>Voice Mail 10
>>Send up to 250 text, picture or video messages, receive unlimited text, >>picture or video messages
>>Unlimited received text, picture or video messages
>>Unlimited Web browsing
Unlimited Incoming Calls (24/7)
5pm Nights and Weekends.

This is all 31$/mo including Saf/911/tax.

Normally I dont get 3 year, but they threw in the 5pm nights/weekends which was big for me, as well as the phone free.
I still have some regrets for it but if i signed 2year I would have to pay over 150 for the phone, so.... meh.

Is it me or are more companies offering unlimited browsing now? I noticed that you get it on the bundle 20 for new customers...

[EmperorOfCanada]

Is it me or are more companies offering unlimited browsing now? I noticed that you get it on the bundle 20 for new customers...

They probably all do by now, but keep in mind this is for normal phones, not smartphones/blackberries (which also do have unlimited data/browsing offers, just not at that price)

[Cospa]

I can't get a break in Alberta on 3 different occassions the best so far is $32

250 anytime
evenings and weekends @ 6pm
Caller ID
VM3
250 Text

I had a coworker that had an awesome fido plan that was $24 with a whole bunch of features but then the woman on the phone said "You get what you pay for and I can tell you Telus has the best customer service" Um... might be time to switch companies if this is the best

[andrew_plamondon]

I can't get a break in Alberta on 3 different occassions the best so far is $32

250 anytime
evenings and weekends @ 6pm
Caller ID
VM3
250 Text

I had a coworker that had an awesome fido plan that was $24 with a whole bunch of features but then the woman on the phone said "You get what you pay for and I can tell you Telus has the best customer service" Um... might be time to switch companies if this is the best
I have that, except 200 anytime, for 28$.

[dagna]

i don't know how this happened but i was checking my online bill at telus and it says my bill is $18 including taxes and network/service charges

any ways it includes E.P.P with these things on top of it.
Local $10-2 yr, 50 Local Minutes $5 -2 yrs, Browsing $10 1 yr free, Messaging 250 $5-1 yr free, Caller ID $7-1 year free, Messaging 250 $5-1 yr free,

I did make a few calls to the retention center this month in hopes to get my bill from $38 to $28, but this is a really sweet deal at least in my opinion. Just hope this is not a glitch. hehe.

Question: i have 1 year exact left in my contract if this isn't a glitch can i say when i have 2 month left call in and get this price extended or they won't do that for some reason and i will have to pay more $$ ?

[jasira]

This morning, for my student, I managed to renew the contract with 14 months left on the previous contract.

His phone was broken and previously he's been paying $25 for My Fave plan with 100 daytime minutes, 1000 evening and weekend minutes, VM, CW and 5 numbers on his fave list.

So for the new contract, he's getting
200 anytime minutes
unlimited evenings and weekend starting @ 6
unlimited text
CD, VM, CW, CF
$100 off on the regular price for the phone (he picked up LG Venus for free since it's $100 right now)

For his plan, he will be paying $17.50 plus tax, system access fee, and 911

[chagrin]

Hey, how is this for a plan ? I got offered this the first time I called. My contract is expiring in about a month.

200 anytime minutes
package 15
-call display
-voicemail 10
-unlimited incoming text, 250 out
-unlimited browsing (with a pcs phone)


5 pm unlimited evenings and nights
unlimited incoming
200 long distance OR 5 national unlimited numbers
$42

plus data (on a smart phone)
$25

That comes out to a whooping $42 + FEES and most rfd-ers are getting lower prices, but with a couple less features. It looks like Sweet deal $17.50 + $10 unlimited incoming + $10 long distance + $15 for package 15 = $52, then I'm just getting a slight discount and evenings starting at 5.

What else should I ask for ? Or were should I try to save money ?

[pureenergon]

looks like LnR is getting tighter with what they can offer retention deals. but i think other networks are doing the same with the economic hit. shrugs..

still those options arent bad. when i negotiated for unlimited incoming, the retention rep made sense when i talked to him. In a business sense, if he was to give me unlimited incoming calling it would cost telus $10.00 to give it to me. at that time i was given 400minutes, and if i were to drop 50 minutes of my day time package 50min X 25cents = that woudl be $12.50 value. so it made sense to him so i got the deal.

but funny thing is that after the negotiating and got my blackberry resigned for 3 years, i had to call telus cs to get the special add ins active cuz some werent added in. after my dealings i should have had 350min day time which i was fine, but the csr said she saw 400 minutes so she gave me the full 400 day minutes AND the incoming calls... !!!!!

essentialy, u just gotta be smart and be nice to the telus reps u talk to..
all i can say and the best of luck to u all..

dam i must be bored at work.. wrote so much junk! ahah:lol:

[chagrin]

Yeah the price isn't terrible, considering everything that was added. - I use my phone TOO much. :razz:

It seems to be a bad time to negotiate and I doubt Telus will budge much to be honest. I might just drop long distance for a $32 plan or try to get less long distance.

I actually called Bell and they said; since you're with Telus, you'll get way more features included than we would do ! That confused me .. they didn't even try to compete and just offered me crap on the website.

[pureenergon]

Yeah the price isn't terrible, considering everything that was added. - I use my phone TOO much. :razz:

It seems to be a bad time to negotiate and I doubt Telus will budge much to be honest. I might just drop long distance for a $32 plan or try to get less long distance.

I actually called Bell and they said; since you're with Telus, you'll get way more features included than we would do ! That confused me .. they didn't even try to compete and just offered me crap on the website.

i dont think using long d on cell plans are worth it. if you have unlim eve/weekends.. just buy a calling card.
still tho.. what u were given as offers arent too bad either.

i've been with telus on/off since clearnet days. so i got some history with telus.

funny to see that bell said they cant do crap with giving you features.

[TH3R]

i'm a pretty light user of my cell, but i've had my phone and my plan for over 2 years now, and the thing that bugs me most is the lack of callerID and text messaging fees.

called in today, and asked what they could do for me, and despite some other people's experiences with Telus, mine have always been stellar, including today.

i had an old Insider's plan with 15 months left on contract, at $17.30 + SAF + 911 that gave me:

200 anytime mins
6pm evenings and weekends
Voicemail 3
Call Waiting

after my call today, they added at no extra charge, nor an extension to my contract, CallerID and unlimited text messaging for free! my bill stays the same, and they've simply thrown in the features for free. now it's

200 anytime mins
6pm evenings and weekends
Voicemail 3
Call Waiting
CallerID
Unlimited text messaging
----------------------------
$17.30/month + SAF + 911

i know it might not sound like the greatest plan, but credit to Telus though, they made the call REALLY easy.

all I did was ask, and they gave it to me without hesitation, nor did they try to extend my contract.

great service Telus! thanks!

[MacManDealin]

Hey All.

I just called up and was given this deal. NO CONTRACT.

Plan
Rate plan Super Talk 10 = $10

Added Features
Messaging 250
Messaging 250

150 Local Minutes
50 Local Minutes
100 Canadian LD Minutes,
Client service credit 5 min

Unlimited Calls after 5pm (early nights) & Unlimited calls on the weekend
Loyalty 5 Faves Local
Unlimited calls between TELUS to TELUS,
Unlimited incoming Calling Promotion L&R
Loyalty Package 12-Regular, (What is this?)
Loyalty Package 12-2yrs free, (What is this?)
Caller ID
Voice mail 10
Call Waiting

System Access Fee = $15
Tax, 911 = $4
--------------------------------
Total = $31.00/month

Good or can I do better? I am thinking of adding unlimited data on for another $15 once I upgrade phones.

So I got my bill today and WOW! $43! I called up and explained what it was supposed to be and just said I wasn't interested. After about 10 minutes I was offered the same as above for $27.80/month (taxes,saf and 911 included). I am going to call back and ask for another $2/month - basically 1 more feature free. ONLY CATCH - I now need to enter into a 1yr contract.

Opinion?

[lingenfelter7]

Called in yesterday to try renegotiate plan with 6 months left. I said Rogers offered me XXY for $20/mo. I also wanted to move to smart phone. This is what they offered...

No discount on current 3 yr acquisition price on BB Curver ($100). They did however offer;
$20 voice
-300 min incl
-EW 6pm
-Call ID, VM, CW, 250 txt (no mention of unlim incoming)
-75 CAN LD

$25 Data unlimited e-mail, data, web browsing

Rep said because Rogers only offers $15 unlimited email that they couldnt provide unlimited web at same price. Although normally that runs $45?!

$59 including all taxes and charges is what she said. I think its a fair offer but will hold off until less months left in contract, plus the Curve will likely be replaced in within the near future. Plus them acquiring GSM should open up the models available in the fall.

[mgbdragon]

i'm a pretty light user of my cell, but i've had my phone and my plan for over 2 years now, and the thing that bugs me most is the lack of callerID and text messaging fees.

called in today, and asked what they could do for me, and despite some other people's experiences with Telus, mine have always been stellar, including today.

i had an old Insider's plan with 15 months left on contract, at $17.30 + SAF + 911 that gave me:

200 anytime mins
6pm evenings and weekends
Voicemail 3
Call Waiting

after my call today, they added at no extra charge, nor an extension to my contract, CallerID and unlimited text messaging for free! my bill stays the same, and they've simply thrown in the features for free. now it's

200 anytime mins
6pm evenings and weekends
Voicemail 3
Call Waiting
CallerID
Unlimited text messaging
----------------------------
$17.30/month + SAF + 911

i know it might not sound like the greatest plan, but credit to Telus though, they made the call REALLY easy.

all I did was ask, and they gave it to me without hesitation, nor did they try to extend my contract.

great service Telus! thanks!


Did you call customer service or retentions? I basically have the same plan as you with 75 min long distance, but want some texting.

[TH3R]

Did you call customer service or retentions? I basically have the same plan as you with 75 min long distance, but want some texting.

I called customer service, but they transferred me to another department. I'm not sure if it was retentions or L&R (not even sure what this is).

I told them I was more or less happy with my plan, except the one or two things that I was missing (CID and text), and they just tacked it onto my existing plan for free. I didn't even ask for unlimited text, that's just what they offered me right off the bat.

Will definitely call back next year closer to my contract expiration date, and try to get a data plan added, and a new smartphone.

Good luck with your call.

[creesteen]

i'm a pretty light user of my cell, but i've had my phone and my plan for over 2 years now, and the thing that bugs me most is the lack of callerID and text messaging fees.

called in today, and asked what they could do for me, and despite some other people's experiences with Telus, mine have always been stellar, including today.

i had an old Insider's plan with 15 months left on contract, at $17.30 + SAF + 911 that gave me:

200 anytime mins
6pm evenings and weekends
Voicemail 3
Call Waiting

after my call today, they added at no extra charge, nor an extension to my contract, CallerID and unlimited text messaging for free! my bill stays the same, and they've simply thrown in the features for free. now it's

200 anytime mins
6pm evenings and weekends
Voicemail 3
Call Waiting
CallerID
Unlimited text messaging
----------------------------
$17.30/month + SAF + 911

i know it might not sound like the greatest plan, but credit to Telus though, they made the call REALLY easy.

all I did was ask, and they gave it to me without hesitation, nor did they try to extend my contract.

great service Telus! thanks!

that's pretty awesome. you got a lucky rep. i have the same plan as you (about 1 year and 4 months) as well and i'm getting tired of having no caller id. it makes me angry when i miss a call and i don't know who called.

is unlimited text including free incoming as well?

[actng]

lol

you guys are still getting shafted. caller id and txting is supposed to come with their standard offering "on top" of the 17.30. you should also be getting AT LEAST one of: unlimited incoming, unlimited telus to telus, or extra talk time / long distance minutes.

[veilside]

This is what I got:

Supertalk $10 - 250 daytime, e/w @ 6
free unlimited text
free caller id
free voicemail
$15 unlimited data plan.
free 25 mins of canadian long distance

system access fee and emergency fee on top of that.

[mgbdragon]

I called customer service, but they transferred me to another department. I'm not sure if it was retentions or L&R (not even sure what this is).

I told them I was more or less happy with my plan, except the one or two things that I was missing (CID and text), and they just tacked it onto my existing plan for free. I didn't even ask for unlimited text, that's just what they offered me right off the bat.

Will definitely call back next year closer to my contract expiration date, and try to get a data plan added, and a new smartphone.

Good luck with your call.

L&R - Loyalty and Retention.

Called L&R to get some texting added to plan, but they only gave me unlimited incoming text to add to my current plan:

250 anytime min
w/e 6pm
CID, CW, VM3,
Telus to Telus
75 LD min.

$17.30 +SAF+tax.

Not great, but only started negotiating for phone deals last year tks to RFD.

[mgbdragon]

L&R - Loyalty and Retention.

Called L&R to get some texting added to plan, but they only gave me unlimited incoming text to add to my current plan:

250 anytime min
w/e 6pm
CID, CW, VM3,
Telus to Telus
75 LD min.

$17.30 +SAF+tax.

Not great, but only started negotiating for phone deals last year tks to RFD.

forgot to add that I still have 2 years left on my 3 yr contract when called to for texting. Should have just signed 1 yr contract and be done with it, but did not consider the long term benefits of renegotiating more often, but having to pay for phones.

[mgbdragon]

This is what I got:

Supertalk $10 - 250 daytime, e/w @ 6
free unlimited text
free caller id
free voicemail
$15 unlimited data plan.
free 25 mins of canadian long distance

system access fee and emergency fee on top of that.

So what is the total cost? It looks like you have a $10 voice plan with a $15 data plan? That looks like a really good deal if its true. Ontario doesn't have a SuperTalk 10, I don't think.

[DavidN]

im in toronto and i got supertalk 10

How did you manage to get Super Talk 10?

I just called L&R directly, and told the gentleman on the phone that I was looking to improve my plan. I asked him if I could get super talk 10, and he told me they are not allowed to offer it in Ontario, and that it is only supposed to be a Manitoba plan. He said that they only offer it in Ontario in very rare cases, and it's usually to price match a competing offer.

So for those of you that did get Super Talk 10, how did you do it? Did you have to threaten to cancel? I did not threaten. I was very polite and just told him I was hoping to improve my current plan.

I've been a Telus client for the last 10 years, and am currently on an old (ghetto) Clearnet plan.

[TH3R]

How did you manage to get Super Talk 10?

I just called L&R directly, and told the gentleman on the phone that I was looking to improve my plan. I asked him if I could get super talk 10, and he told me they are not allowed to offer it in Ontario, and that it is only supposed to be a Manitoba plan. He said that they only offer it in Ontario in very rare cases, and it's usually to price match a competing offer.

So for those of you that did get Super Talk 10, how did you do it? Did you have to threaten to cancel? I did not threaten. I was very polite and just told him I was hoping to improve my current plan.

I've been a Telus client for the last 10 years, and am currently on an old (ghetto) Clearnet plan.

wow 10 years. talk about loyalty. Telus is lucky to have customers like you man.

my first cell phone was a Clearnet! classic.

can't remember if i mentioned this in my first post, but went through customer service first, told them my story, and that i was thinking of buying out my plan ($20 x # of remaining contract months) and canceling, and they transferred me to L&R and after that it was smooth sailing.

Good luck with your situation. if anyone deserves some loyalty rewards, it's you dude.

[DavidN]

wow 10 years. talk about loyalty. Telus is lucky to have customers like you man.

my first cell phone was a Clearnet! classic.

can't remember if i mentioned this in my first post, but went through customer service first, told them my story, and that i was thinking of buying out my plan ($20 x # of remaining contract months) and canceling, and they transferred me to L&R and after that it was smooth sailing.

Good luck with your situation. if anyone deserves some loyalty rewards, it's you dude.

Thanks for the response, man. I am disappointed that they were unwilling to do more for me. Like I said, I have been a customer with them for 10 years, but on top of that, I've never once signed a contract. I've been month to month from day 1. You'd think my loyalty is worth something? Obviously not. I'll be calling Rogers and seeing what type of deal they can give me. I've had my eye on the Nokia E71 for a while anyway. So it may be time to make the switch.

[NewCougar]

Thanks for the response, man. I am disappointed that they were unwilling to do more for me. Like I said, I have been a customer with them for 10 years, but on top of that, I've never once signed a contract. I've been month to month from day 1. You'd think my loyalty is worth something? Obviously not. I'll be calling Rogers and seeing what type of deal they can give me. I've had my eye on the Nokia E71 for a while anyway. So it may be time to make the switch.

From my experience, you always have to threaten to cancel in order to get the best deals. You can still be polite, but just simply call them and tell them your canceling your plan. They'll ask you way, and just tell them their competitor (use a name) offered you a great deal. When they ask what deal, and they will, just tell them they are offering you what you want (list things you see here). Trust me, they'll do everything in their power to keep you.

I just called the other day, cause I REALLY want a Blackberry Storm, but I have 10 months left in my 3 year contract. When I told them I was canceling, I said I was going with Aliant because they were offering to pay my cancellation fees with Telus, give me a $100 phone credit, and give me a voice plan with 200 any time minutes, CID, CW & VM3 and unlimited E&W 6pm. All for $25 per month. I know, I really was wishing for a lot here, but what the hell :) The guy on the phone did what he could to keep me a customer (I've been a customer for 7 years) and this is what he did:

200 Anytime minutes
Free incoming calls
Free CID, CW, VM3
All for $25 (plus fees & tax)

He also added that I could renew my contract 7 months early and at that time would add a "Loyalty Data Plan" for $25 which includes unlimited internet & email.

Not the greatest plan, and I'd love to see if I could get unlimited data for $15 as stated above, we'll see.

But the point is, the conversation took about 5 minutes, we were both extremely polite, I really did appreciate his time and everything he did for me. And I can't wait to see what happens in 3 months time when I get my Storm :)

Goodluck!

[southnam]

I'm in ONT and got the super talk 10 in Feb. They said they were getting rid of it. Anyhow, be polite.... I told them that I was not threatening to cancel and be a jerk but reality is that if I got a better offer out there from Rogers, I would take it. I told him what my "friend" (rfd friend hehehe) had and they were close to matching it. ONly thing they wouldn't give me is telus to telus or the my fav 5 thing etc... They're getting really good a logging things now though... even logging things that they decline to give you so the next person won't budge on it.

[TH3R]

Thanks for the response, man. I am disappointed that they were unwilling to do more for me. Like I said, I have been a customer with them for 10 years, but on top of that, I've never once signed a contract. I've been month to month from day 1. You'd think my loyalty is worth something? Obviously not. I'll be calling Rogers and seeing what type of deal they can give me. I've had my eye on the Nokia E71 for a while anyway. So it may be time to make the switch.

Agree with what Cougar said. I wasn't aggressive on the phone at all when I indicated, not threatened, that I wanted to cancel. There's no reason to be crass on the phone.

I double checked just now, and yes, I got unlimited incoming and outgoing text messaging, for 2 years starting that day I called.

Good luck

[acekiller]

When can I start to negotiate my contract? I have 11 months left on my contract and they told me i have to wait until there is only 6 months left. Is that true?

I called 18772793100. Is that the right phone number to call?

[NewCougar]

When can I start to negotiate my contract? I have 11 months left on my contract and they told me i have to wait until there is only 6 months left. Is that true?

I called 18772793100. Is that the right phone number to call?

I just dialed 611 from my cell phone (free call). They do say they can only renegotiate your contract at 6 months before your current one expires. But the guy I had on the phone told me to call 7 months before it expires... he said 1 month shouldn't matter too much.

[ricenice]

When can I start to negotiate my contract? I have 11 months left on my contract and they told me i have to wait until there is only 6 months left. Is that true?

I called 18772793100. Is that the right phone number to call?

Its 6 months unless your signing a 3 year contract in which case they should be willing to do it. I called last week with 8 months left and they said they couldn't do anything regarding a HUP if i wasn't going to sign a 3 year contract. I just went out and bought an LG Venus for 100$. The nice rep gave me 1/2 price off my base plan for 3 months to compensate for the ESN swap fee.

If your just looking for added features you don't need to renegotiate, I just call them and tell them that i feel that my plan is not competitive enough.

I have:

EPP Talk 17.30 17.30

50 Local Minutes $5 -2 yrs 0.00
5pm early nights & wkds 2.00
Browsing $10 3yrs free 0.00
Caller ID Free 0.00
Loyalty 25 Cdn LD mins $5-3 yr 0.00
Messaging 250 $5-2 yrs free 0.00

I'm on a 3 year contract and have never extended my contract term. Just called in every few months to get services added. I have never had to say that i wanted to cancel only that i was reviewing my options.

I usually call 416 279-3100 i believe its L&R

[catwalk]

wow 10 years. talk about loyalty. Telus is lucky to have customers like you man. Good luck with your situation. if anyone deserves some loyalty rewards, it's you dude.
I've been with Telus for 12 years, I've tried calling a lot (I've done nice, mean, agressive, passive and everything inbetween) and have never got anything.

I have 2 separate phone numbers with them on the same account, and they won't even give me the $5 worth of LD in Canada for free. Nothing. After taxes/fees I pay over $160 a month for the two phones. The best deal I could get was the student plan. :mad:

No one will ever do anything for me at Telus. I even had to pay full price for my HTC diamond when it came out.

I have: 1st phone HTC P4000 (my THIRD one that I had to BUY myself!)
Fav 10
200 anytime mins
6pm local n/w
unlimited internet/email/IM
unlimited text
call display
voicemail 10
$65 + fees, taxes, etc etc & my bill is always $80-$90

2nd phone: (had to pay $300 AND go on 3 year contract to get HTC diamond)
200 anytime
6pm local n/w
500MB internet/email/IM
unlimited text
call display
voicemail 10
25 minutes LD
$55 + fees, taxes, etc etc bill is always around $70-75

I fricking hate it. Everyone has better plans than me & has cell bills less than $50 (plus they get a new FREE phone every 2 years or less). Apparently 12 years to Telus means I'm just huge sucker.

[MacManDealin]

So I signed a 1yr retention plan. I got the LG Venus 8800 for $50.

Plan - Super Talk 10
included features
Unlimited Evenings/Weekends
Conference Calling
Call Waiting
Outbound Call Display On
Messaging 250 $5-2 yrs free
150 Local Minutes $15 -1 yr
100 Canadian LD Minutes
5pm early nights & wkds
Loy 5 Favourite No Lcl $10-1yr
Loyalty Incoming - 1 year $10
Messaging 250 $5-2 yrs free
TELUS to TELUS
50 Local Minutes $5 -1 yr
Voicemail 10
SAF + 911
-----------------------------
ALL for 27.90/Month.

Not bad. I figure hold on this until the G4 Network comes out next year and see if I can pick up an Iphone on a 3yr for cheap.

[jed]

Catwalk - Are you calling L & R?

[turkishdelyte]

I just re-negotiated my plan: (1 year retention plan)

350 anytime minutes
free incoming
5pm early calling early nights- unlimited
Unlimited weekends
Unlimited evenings
Voicemail 25
250 outgoing text/pics
Caller ID
Conference Calling
Call Waiting
Outbound Call Display On
Browsing
75 mins LD- Canadawide

I believe thats everything....I may have missed a thing or two...

For $17.30 (+SAF & taxes of course)

I'm happy :-)

[catwalk]

Catwalk - Are you calling L & R?
I've tried customer service, supervisors, retention.... to think of the THOUSANDS I've spent that I didn't have to..... OMG.
:mad:

[TH3R]

I've been with Telus for 12 years, I've tried calling a lot (I've done nice, mean, agressive, passive and everything inbetween) and have never got anything.

I have 2 separate phone numbers with them on the same account, and they won't even give me the $5 worth of LD in Canada for free. Nothing. After taxes/fees I pay over $160 a month for the two phones. The best deal I could get was the student plan. :mad:

No one will ever do anything for me at Telus. I even had to pay full price for my HTC diamond when it came out.

I have: 1st phone HTC P4000 (my THIRD one that I had to BUY myself!)
Fav 10
200 anytime mins
6pm local n/w
unlimited internet/email/IM
unlimited text
call display
voicemail 10
$65 + fees, taxes, etc etc & my bill is always $80-$90

2nd phone: (had to pay $300 AND go on 3 year contract to get HTC diamond)
200 anytime
6pm local n/w
500MB internet/email/IM
unlimited text
call display
voicemail 10
25 minutes LD
$55 + fees, taxes, etc etc bill is always around $70-75

I fricking hate it. Everyone has better plans than me & has cell bills less than $50 (plus they get a new FREE phone every 2 years or less). Apparently 12 years to Telus means I'm just huge sucker.

damn man, i don't know what to tell you. not sure why you've had such bad luck. i find it hard to believe L&R won't do anything for you, if you've seriously threatened to cancel and leave. but if you say you've talked to L&R, then i'll take your word for it.

i take it you're no longer under contract? if that's the case, you should call and just cancel with Telus outright. if they send you to L&R, then do what you can, one last time.

come to think of it, i've also been with Telus/Clearnet for 10 years. my first phone was this tallish Sanyo monochrome unit with this "indigo" blue backlight. about 8 years as a monthly subscriber, and 2 years as prepaid.

[DavidN]

OK, so here is what Telus has offered me. What do you guys think?

Super Talk 15: $22.70 + tax (includes SAF, 911)
Comes with:
-200 daytime minutes
-Evenings free after 6
-Voice Mail 3
-Caller ID
-Call Waiting
-Conference Calling
-Extra minutes would cost 30 cents/minute

I'd have to add at my own expense:
-250 text message bundle: $5/month + tax

Grand total including tax: $31.30

By moving to this plan I would be losing:
-Per second billing
-Detailied billing
-Voice Mail 10
-Extra minutes now cost me 20 cents/minute

I'm still disappointed, considering all he offered me was the standard Super Talk 15. He wasn't even willing to throw in the text messaging package, let alone free incoming or voice mail 10.

[andrew_plamondon]

I don't think it's good. I have all this, + the 250 text messages on the 17$ EPP plan for 28$ all fees included (taxes, SAF, 911). I asked to get the messages + called ID for free though, and got it even though I'm a new client. You can get more...

[Aggy]

I just dialed 611 from my cell phone (free call). They do say they can only renegotiate your contract at 6 months before your current one expires. But the guy I had on the phone told me to call 7 months before it expires... he said 1 month shouldn't matter too much.

With regular phones, you officially get a new discount 6 months before the end of a 3 year commitment, 3-6 months before the end of a 2 year and 3 months before the end of a 1 year term. Of course, these are guidelines and will vary depending on the rep, your account, etc.


I've been with Telus for 12 years, I've tried calling a lot (I've done nice, mean, agressive, passive and everything inbetween) and have never got anything.


Maybe that's the problem...do you think your account was flagged for calling in so much?

[balou911]

Just got off L&R for my gf.

200 daytime
unlmtd evn&we 5pm
CID/vm10/250 txt msgs
National my5
500mb data surf&email

$53.34 all in
She wants to get the samsung omnia
Pretty good?
She has been with them for about 8yrs.

[pureenergon]

I've been with Telus for 12 years, I've tried calling a lot (I've done nice, mean, agressive, passive and everything inbetween) and have never got anything.

I have 2 separate phone numbers with them on the same account, and they won't even give me the $5 worth of LD in Canada for free. Nothing. After taxes/fees I pay over $160 a month for the two phones. The best deal I could get was the student plan. :mad:

No one will ever do anything for me at Telus. I even had to pay full price for my HTC diamond when it came out.

I have: 1st phone HTC P4000 (my THIRD one that I had to BUY myself!)
Fav 10
200 anytime mins
6pm local n/w
unlimited internet/email/IM
unlimited text
call display
voicemail 10
$65 + fees, taxes, etc etc & my bill is always $80-$90

2nd phone: (had to pay $300 AND go on 3 year contract to get HTC diamond)
200 anytime
6pm local n/w
500MB internet/email/IM
unlimited text
call display
voicemail 10
25 minutes LD
$55 + fees, taxes, etc etc bill is always around $70-75

I fricking hate it. Everyone has better plans than me & has cell bills less than $50 (plus they get a new FREE phone every 2 years or less). Apparently 12 years to Telus means I'm just huge sucker.



with being with 12 years and or with average spending seems u pay $150+ avg u should be able to negotiate. but like Aggy mentioned, if you harass and call L n R too much you may be flagged. negotiating to the basic 17 epp plan shouldnt be hard, but with the Fav10, internet plans yah sure your prices will go up a bit, but you should average a lot more savings between the two accounts. so there is something your missing out on your post. If your being an ass and bitching to the rep, then chances are they not gonna be as nice back to you.

If you were like a basic $20/mth guy and low revenue client. then getting a super rich featured plan can be hard too.

[actng]

Just got off L&R for my gf.

200 daytime
unlmtd evn&we 5pm
CID/vm10/250 txt msgs
National my5
500mb data surf&email

$53.34 all in
She wants to get the samsung omnia
Pretty good?
She has been with them for about 8yrs.

you can get that at fido for $40+tax
but instead of national my5, you get fido2fido AND unlimited incoming.

i plan on getting telus to beat it but telus to telus obviously.

[pureenergon]

i miss my old city fido plan.. the ORIGINAL one :lol:

but i rather have a plan with telus than have an unlimited it plan where i get d/c every hour!


random thought at work.

[paperwing]

Just finished several-call L&R retention negotiation from Montreal.

Wife had a 1-year contract that expired in '06, has been month-to-month since with the same (crappy) phone; I haven't had a plan in years (work's covered that, but no more - thanks recession!).

Negotiated the following for her moving to contract (any term) and my coming on-board (any term):

400 shared minutes
100 bonus minutes each
unlimited calls between us
national myfave 5
6 pm eve/wknds
CID/VM10

Total for the whole package: $65.40 (SAF & 911 incl.), taxes extra. We're supposed to go to our local store to select phones and contracts.

While this satisfies most of our needs (we're not big txtrs, she's got some ld calls to make but these are all to the same 5 numbers), I can't help but feel I gave in too easily...

If anyone has suggestions for reasonable counter-offers (for price or features) or strategies, I would really appreciate it.

Cheers all!

[Lancer2004]

So with 2 years and 3 months left I renewed back to 3 years. Just switched from the LG Voyager to a Blackberry too. Here's what I got:

Blackberry 8230 Flip for $250.

Plan:
EPP 17.30
- Unlimited Evenings Starting at 6pm
- Unlimited Weekends
- Unlimited Text Messaging
- Unlimited Data
- Voicemail 10
- Caller Display
- My 5 Fav Nation Wide

Total Per Month: $ $42 + SAF + taxes

Not bad? Or could I have done better?

[Aggy]

3 months left in my contract for my second line (see sig). After 2 calls to retention I got offered:

Super Talk 10
e/w @ 6pm
100 bonus minutes (350 total anytime)
VM
CID
unlimited incoming calls
unlimited text (incoming/outgoing)
100 LD minutes
free telus to telus

$17.70 (including SAF and 911) + tax = $20.00

First rep said best she could do was $25 taxes in with only 100 text an no T2T. I called a couple hours later asking about the cancellation policy and the new rep asked me again what the rogers "offer" was and he said he could match it (the offer above). I haven't taken the offer yet, but will probably take it tomorrow.

[Me-262]

Are you guys able to negotiate a free phone with the SUPER TALK 10 ? My wife has been Telus client for near forever, pays $37 with tax and her phone is a good 4 years old. Doesn't care for texting, just wants a phone that's good, small and a plan that's cheap. This is Ottawa ONT if deals are local.

She received a call from Telus the other week, offering her texting and was told she needs to purchase a phone at full price. (hello BS meter) . I'll be making the call back to negotiate.

[DavidN]

3 months left in my contract for my second line (see sig). After 2 calls to retention I got offered:

Super Talk 10
e/w @ 6pm
100 bonus minutes (350 total anytime)
VM
CID
unlimited incoming calls
unlimited text (incoming/outgoing)
100 LD minutes
free telus to telus

$17.70 (including SAF and 911) + tax = $20.00

First rep said best she could do was $25 taxes in with only 100 text an no T2T. I called a couple hours later asking about the cancellation policy and the new rep asked me again what the rogers "offer" was and he said he could match it (the offer above). I haven't taken the offer yet, but will probably take it tomorrow.

Aggy, thanks for the post! You've inspired me to give it another shot. I'm glad you were able to get Super Talk 10 and all the goodies with it. :)

[Aggy]

Aggy, thanks for the post! You've inspired me to give it another shot. I'm glad you were able to get Super Talk 10 and all the goodies with it. :)

Good luck!



Are you guys able to negotiate a free phone with the SUPER TALK 10 ? My wife has been Telus client for near forever, pays $37 with tax and her phone is a good 4 years old. Doesn't care for texting, just wants a phone that's good, small and a plan that's cheap. This is Ottawa ONT if deals are local.

She received a call from Telus the other week, offering her texting and was told she needs to purchase a phone at full price. (hello BS meter) . I'll be making the call back to negotiate.

I could get a phone for free, but would mean signing a 3 year contract or 2 year depending on the pricing. I hate long term contracts so I go with the one year contracts if I can.

[JasonSolaris]

So with 2 years and 3 months left I renewed back to 3 years. Just switched from the LG Voyager to a Blackberry too. Here's what I got:

Blackberry 8230 Flip for $250.

Plan:
EPP 17.30
- Unlimited Evenings Starting at 6pm
- Unlimited Weekends
- Unlimited Text Messaging
- Unlimited Data
- Voicemail 10
- Caller Display
- My 5 Fav Nation Wide

Total Per Month: $ $42 + SAF + taxes

Not bad? Or could I have done better?


I also got a similar offer, but I don't think they offered me 5 Fav and my text messaging is limited (I think 200 outgoing)..

I called back to jot the info down as I was driving at the time and couldn't write stuff down.. That rep mentioned there were open to negotiations if I wanted to try to switch things around and that I was a long time customers.. Is there anything else that can be worked in?
Later

[Aggy]

3 months left in my contract for my second line (see sig). After 2 calls to retention I got offered:

Super Talk 10
e/w @ 6pm
100 bonus minutes (350 total anytime)
VM
CW
CID
unlimited incoming calls
unlimited text (incoming/outgoing)
100 LD minutes
free telus to telus

$17.70 (including SAF and 911) + tax = $20.00

First rep said best she could do was $25 taxes in with only 100 text an no T2T. I called a couple hours later asking about the cancellation policy and the new rep asked me again what the rogers "offer" was and he said he could match it (the offer above). I haven't taken the offer yet, but will probably take it tomorrow.

So it turns out the second rep did not put Telus to Telus in the notes and they won't add it in for me. Oh well...I think it's still a good deal.

[Song]

Anyone have any luck in reducing their monthly bill? I'm not looking to have any additional features added since I'm happy with my retention plan but considering how Fido has these plans with no SAF wondering if I can use that to have my monthly bill reduced?
Any ideas/suggestions? I'm only a year and a half into my 3 year retention plan so far..

[Aggy]

I'd say best bet is to wait 6 months before you're up for renewal. Or you could try to get rid of some features to lower your bill?


Anyone have any luck in reducing their monthly bill? I'm not looking to have any additional features added since I'm happy with my retention plan but considering how Fido has these plans with no SAF wondering if I can use that to have my monthly bill reduced?
Any ideas/suggestions? I'm only a year and a half into my 3 year retention plan so far..

[Noctiluca]

3 months left in my contract for my second line (see sig). After 2 calls to retention I got offered:

Super Talk 10
e/w @ 6pm
100 bonus minutes (350 total anytime)
VM
CID
unlimited incoming calls
unlimited text (incoming/outgoing)
100 LD minutes
free telus to telus

$17.70 (including SAF and 911) + tax = $20.00

First rep said best she could do was $25 taxes in with only 100 text an no T2T. I called a couple hours later asking about the cancellation policy and the new rep asked me again what the rogers "offer" was and he said he could match it (the offer above). I haven't taken the offer yet, but will probably take it tomorrow.


Were you originally on the Super Talk 10 plan or did they switch you over? My grandma's contract is over and debating whether I should bother w retentions or switch to another company.

A plan like yours would be perfect for her and she doesn't even need the TXT, LD or T2T

[Cerch]

So it turns out the second rep did not put Telus to Telus in the notes and they won't add it in for me. Oh well...I think it's still a good deal.

It is a good deal since you were able to get super talk 10 in ontario im assuming.... bc i know they told me it was only manitoba that got that offered due to the low clientel there. All in all i wouldnt complain :razz:

[lingenfelter7]

Here's the deal i just renegotiated with 6 months remaining on contact, i'm on for 3 years (or another 2.5):

400 daytime min
-Unlim EW 6pm, unlimited incoming calls
-CID, CW, VM 10, 250 outgoing txt, unlim incoming txt
-Unlimited e-mail, data, web browsing

Swap fee – charged but next bill will be reduced by this much

$59.50 including all fees & taxes

[cornelius85]

What should I be asking for for a new plan. I want to upgrade to a blackberry. With a family plan that I have right now with 2 phones our bills are usually 90-120/month for air time and texting with some added features. Wondeing if it is better to split the plans up and go on our own. My wifes contract is up now and I have a year and a half.

What should I be asking for at least for myself wanting a blackberry and how much should I be expecting to pay.

I want at least 250 anytime minutes maybe more
u/l eve and weekends at 5 or 6
telus/telus
vm10 CID Call Waiting
Unlimited E-mail, web etc.

Thanks for anyone willing to help me out.

[cornelius85]

Is the plan above a good one that I should be trying for?

[Lancer2004]

Is the plan above a good one that I should be trying for?

I think if you want a Blackberry the Retentions plan I have is pretty decent. I'd try for at least that:


Plan:
EPP 17.30
- Unlimited Evenings Starting at 6pm
- Unlimited Weekends
- Unlimited Text Messaging
- Unlimited Data
- Voicemail 10
- Caller Display
- My 5 Fav Nation Wide

Total Per Month: $ $42 + SAF + taxes (broken down it's $17.30 + $25 for unlimited data - the rest on the account are credited freebies. Unlimited data is normally $45/month alone... not including the plan itself or any of the other features)

[cornelius85]

Are there any included anytime minutes with the EPP plan you mentioned?

[Aggy]

Were you originally on the Super Talk 10 plan or did they switch you over? My grandma's contract is over and debating whether I should bother w retentions or switch to another company.

A plan like yours would be perfect for her and she doesn't even need the TXT, LD or T2T

Was on EPP 17.30 originally with all the features of my first line (see sig) minus the data plan.

[southnam]

has anyone been able to swing the 15 unlimited data plan recently?

[dmak]

just swung the 25 one for a friend.... to my knowledge that is long gone, but who knows, ymmv

[Lancer2004]

Are there any included anytime minutes with the EPP plan you mentioned?

Yes, sorry there's 200 Day time minutes.

[benthejammer]

I just called retention in Toronto. I have 2 phones both have expired contracts.
I told them rogers wants me to bundle my cell phones with them.


the best plan she could offer me was 17.50 + SAF. she said supertalk 10 and epp 17.30 are impossible.

17.50
200 minutes
unlmtd e&w from 6
CW/CID/VM10
250 texts (unlmtd incoming)

she said she could throw in telus to telus.
but no free LD (which I have in my current plan).
It came out to $25 before tax.

What I want is $20 including SAF.

I want:
Super Talk 10
e/w @ 6pm
100 bonus minutes (350 total anytime)
VM
CID
unlimited incoming calls
unlimited text (incoming/outgoing)
100 LD minutes
free telus to telus

$17.70 (including SAF and 911) + tax = $20.00

I have 2 phones.
I am going to call back a little later.
The person I talked to assured me the next person would say the same thing. I think I can do it. If I get the right person...

[cornelius85]

I have a phone with 13 months left on a 3 yr contract. The phone us a piece and has been since the first year. I tried renewing at that time and they told me there was no way I could and offered me $200.00 off a blackberry to renew. Not good enough. Since then I have called 2 other times and that is all they will offer me. They said originally it is because I renewed early with my last phone. I did renew early but it was 7 months left of a 3 year and they would have offered to renew in another month so they didn't really expend too much by renewing last time. Why am I having such dificulty getting the 3 yr aquisition pricing on a blackberry. I am wanting to pay for the phone and would be adding data to my plan. I would have thought they would have jumped at the chance. Especially considering I see people who are 6 months into a 3 yr contract renewing and getting a new phone not to mention having a plan that can't make telus that much money.

Also my wifes contract is up. I saw a few people say that they were able to work a great contract but on top of that were given a free storm. I asked about that to retentions for her contract and the woman I talked to said they never did that and there was no way she could swing that.

Any help would be appreciated

[pureenergon]

I have a phone with 13 months left on a 3 yr contract. The phone us a piece and has been since the first year. I tried renewing at that time and they told me there was no way I could and offered me $200.00 off a blackberry to renew. Not good enough. Since then I have called 2 other times and that is all they will offer me. They said originally it is because I renewed early with my last phone. I did renew early but it was 7 months left of a 3 year and they would have offered to renew in another month so they didn't really expend too much by renewing last time. Why am I having such dificulty getting the 3 yr aquisition pricing on a blackberry. I am wanting to pay for the phone and would be adding data to my plan. I would have thought they would have jumped at the chance. Especially considering I see people who are 6 months into a 3 yr contract renewing and getting a new phone not to mention having a plan that can't make telus that much money.

Also my wifes contract is up. I saw a few people say that they were able to work a great contract but on top of that were given a free storm. I asked about that to retentions for her contract and the woman I talked to said they never did that and there was no way she could swing that.

Any help would be appreciated


if i can recall.. when you try to resign your contract for hardware discounts and terms, it depends on your status and history with telus.
If you are a long time client with TM, or HIGH REVENUE consumer.

i think i was able to renew 8mths left in my contract. i've only seen a few high rev consumers able to resign early cuz they bring lots of $$$ to TM lol

[Aggy]

I just called retention in Toronto. I have 2 phones both have expired contracts.
I told them rogers wants me to bundle my cell phones with them.


the best plan she could offer me was 17.50 + SAF. she said supertalk 10 and epp 17.30 are impossible.



The key is not to ask for supertalk 10...make up a plan that a competitor has "offered you" and tell them it comes to under $20 after taxes, SAF, 911. Then they can match it with Supertalk 10 as it comes to $20 after tax.

[fathobo231]

Try saying telling them to match Fido's 17.50 Plan without SAF which comes up to around 20$, just us know how it goes

[Carebear]

Try saying telling them to match Fido's 17.50 Plan without SAF which comes up to around 20$, just us know how it goes

Would you mind elaborating on what is included in Fido's $17.50 plan, as I couldn't find it on their website? Thanks in advance!

[rcthorne]

Anyone know if you can sign up w/ a data plan to get a smartphone (Omnia for instance) then canx the data. I just want the phone, but not really interested in the data capabilities. I'm a tinkerer and I like the divx playback and Wi-fi.....Also I have two phones on 1 acct, Telus gave me $200 hardware credit for each phone, Is there anyway to combine these as $400 toward one phone?

[fathobo231]

Would you mind elaborating on what is included in Fido's $17.50 plan, as I couldn't find it on their website? Thanks in advance!

Not sure if it's on the site but my friend had the 17.50 plan before and called their retention line and got free CID and like 2,500 txt and the scarped his SAF so his total was about 19 something/month

On the site it shows the normal plans without SAF

[sydneyjean]

Hi I'm very interested in what type of plans poeple have with the mike phones. I acn't seem to get telus to budge off the astromical monthly fees

Please Help

[gamer602]

what is their cellphone department's retention number????

[sydneyjean]

Just call the 1800 or 611 and say cancel you will be hoked up

[Choco]

Called Retention and got this offer:

129 Samsung omnia
17.30+fees (current plan) + 15 for data plan (unlimited e-mail/text)

I thinking of switching over to rogers...

[actng]

Called Retention and got this offer:

129 Samsung omnia
17.30+fees (current plan) + 15 for data plan (unlimited e-mail/text)

I thinking of switching over to rogers...

just make sure you don't surf the web on that data plan unless you're on wifi.
they charge $8 / MB on that data plan for surfing.

[StoneColdWhat]

I'm within the 6 months now so I'm ready to call, but I had a look on roger/fido/bell's site and didn't see their $17.50 plans, so... what should I quote ?

[adeel]

I think if you want a Blackberry the Retentions plan I have is pretty decent. I'd try for at least that:


Plan:
EPP 17.30
- Unlimited Evenings Starting at 6pm
- Unlimited Weekends
- Unlimited Text Messaging
- Unlimited Data
- Voicemail 10
- Caller Display
- My 5 Fav Nation Wide

Total Per Month: $ $42 + SAF + taxes (broken down it's $17.30 + $25 for unlimited data - the rest on the account are credited freebies. Unlimited data is normally $45/month alone... not including the plan itself or any of the other features)

Bit of a noob, so please forgive me..

1. What plan did you have prior to re-signing on 3 yrs?

2. Is the new thing with retentions that you are basically able to get unlimted data on EPP 17.30 plans (I believe generally this was not allowed previously)

3. What does unlimited data entail? Unlimited email? Does it also allow you to surf the web and download stuff? Do you know if you can check work email with unlimted data on BB?

[belcan15]

talked to a rep this afternoon ( 2nd time calling in), this is what i got offered

Plan:
EPP 17.30
- 300 Daytime Minutes
- Unlimited Evenings/Weekends Starting at 6pm
- Unlimited Web browsing
- Unlimited Text Messaging
- Voicemail 25
- Caller Display
- 100 Long Distance Minutes
- My 5 Fav Nation Wide
-$8 credit for 6 months ( because i complained about the phone transfer fee)

$37.29/month Tax IN

Thinking of picking up LG dare on 2 yrs contract. Any opinions?

[StoneColdWhat]

Whats the link to the qualified epp list again ?

[pureenergon]

what is their cellphone department's retention number????

use ur cell phone , dial *611 and ask for loyalty and retentions...
its a free call anyways...

[Lancer2004]

Bit of a noob, so please forgive me..

1. What plan did you have prior to re-signing on 3 yrs?

2. Is the new thing with retentions that you are basically able to get unlimted data on EPP 17.30 plans (I believe generally this was not allowed previously)

3. What does unlimited data entail? Unlimited email? Does it also allow you to surf the web and download stuff? Do you know if you can check work email with unlimted data on BB?

No worries.

1. EPP 17.30. I've had this plan for a year or so now. I had all of these free features already EXCEPT for the $25 Unlimited Data, that was added on for resigning a 3 year contract (with 2.5 years left or so).

2. It is possible to get unlimited Data on the EPP 17.30. I have Unlimited Data ($25 for it) on EPP17.30.. In store there's no way to get this, calling retentions you'll have to smooth talk them. I was turned down on this the first time I called, but I got a nice representative the second time I called and I managed to get it. It really comes down to the representative you get to be honest.

3. Unlimited Data includes unlimited email, unlimited text messaging, unlimited blackberry messaging, unlimited web browsing, unlimited video streaming, unlimited data usage. Someone correct me if I'm wrong.. You can check whatever email you want on it whenever you want. Be it work email or personal. I check my Gmail email (personal email though) on my Blackberry all the time. :) Hope this helps.

[Lancer2004]

what is their cellphone department's retention number????

Don't call 611. You'll get a Customer Service Rep and NOT a retentions rep. 80% of the time it's someone you'll have trouble understanding because their primary language is not english nor french (presuming you speak english only or as a first language). No offense of course.. I know in my case I usually have to say "pardon?" because I don't hear or understand what the person is saying.

Retentions Reps have always been very easy to understand (and least from my experience).

The direct line for Loyalty and Retention: 1-877-279-3100

[actng]

No worries.

2. It is possible to get unlimited Data on the EPP 17.30. I have Unlimited Data ($25 for it) on EPP17.30.. In store there's no way to get this, calling retentions you'll have to smooth talk them. I was turned down on this the first time I called, but I got a nice representative the second time I called and I managed to get it. It really comes down to the representative you get to be honest.



The $25 unlimited is not that special. they are offering it to first time customers as well, it's posted in this week's futureshop flyer.

The unsure part is whether you can get it with the $17.30 but i've been offered that myself but thought $55 for a cell phone bill is too much money for me.

[shahn2]

Just re-upped with Telus...

300 minutes
500 MB of data
100 LD minutes
Voicemail / CID
250 text

17.50 + 20 + SAF = 45.20 + tax

[porphyra]

Just re-negotiated as well. Was originally under the 17.30 plan + $10 for CID, VM and messages etc (or whatever was not included).

Got (w/LG Dare)
250 Anytime minutes
75 LD minutes
CID, VM3, CW, CF
250 Text/MMS
Unlimited Web Browsing
Evening and Weekends from 5:00 pm

For $31 all-in (so 17.30 + $5 for some feature she couldn't throw in free). Not too shabby as I am not that heavy but I tend to use LD calls.

But I have a question: How do LD minutes and web browsing apply?

Is web browsing free anywhere in Canada?

And LD, does it only work to cover LD calls from my home area, or if I make receive calls anywhere in Canada, they first come off my LD minutes? I am new to these features.

Thanks.

[Lancer2004]

The $25 unlimited is not that special. they are offering it to first time customers as well, it's posted in this week's futureshop flyer.

The unsure part is whether you can get it with the $17.30 but i've been offered that myself but thought $55 for a cell phone bill is too much money for me.

Well for starters $25 for Unlimited Data isn't always offered. It's not in the FutureShop flyer for this week (i know it was for the week before though). That was a promotion. And you can tell the people who pay $45/month for unlimited data that $25 is "not that special".

[spiralspirit]

what are the chances that if I wanted another cell phone line I could get them to clone my current plan? The reason I ask is because I have family members whose contracts finish with a different celco in a few months, but my loyalty plan is so awesome I'd like them to get it too.

[MeiserT]

Hmm..

Currently paying $54.90 per month for 150minutes, unlimited local telus cell to telus cell, unlimited nationwide, unlimited text/picture/video messages, Fav 5, voice mail 10, call waiting, call forwarding and a bunch of other things I don't use for what is included for what was called Spark 16 at the time.

Think I could get my plan for less? I am currently not on a contract.

[spiralspirit]

call loyalties and ask - you certainly can't lose for asking.

[uahmed]

Just re-negotiated as well. Was originally under the 17.30 plan + $10 for CID, VM and messages etc (or whatever was not included).

Got (w/LG Dare)
250 Anytime minutes
75 LD minutes
CID, VM3, CW, CF
250 Text/MMS
Unlimited Web Browsing
Evening and Weekends from 5:00 pm

For $31 all-in (so 17.30 + $5 for some feature she couldn't throw in free). Not too shabby as I am not that heavy but I tend to use LD calls.

But I have a question: How do LD minutes and web browsing apply?

Is web browsing free anywhere in Canada?

And LD, does it only work to cover LD calls from my home area, or if I make receive calls anywhere in Canada, they first come off my LD minutes? I am new to these features.

Thanks.

Did you sign a 3 year contract?

[cary1]

The CSR person I was speaking to today claims that Telus has been "re-aligning" their plans.
1. 90% of people don't use even 1gb of data, so both they (and Bell) are moving away from unlimited plans.
- my CSR was going to make me a "special deal" on a Storm at$25.00/month. What happened to the $15.00/month offers?
He did offer me unlimited web browsing on an LG DARE...

2. E-mail service has been deleted from their smartphone plans. Use web access to whatever.


I suspect something of a snow job, but would be interested to hear of any recent discussions or deals others have had.
Thanks,

P.S. I am a long term +10 year Telus customer (no retention bonuses available) and not on any contracts, but willing to resign.

[StoneColdWhat]

Anyway to get a smartphone without going on a data plan ?

[actng]

Anyway to get a smartphone without going on a data plan ?

official answer? No

[boyoflondon]

official answer? No

Wrong!

You can get a data device on a voice plan but you would have to buy it out!

I had it back in the day ;)

[sunwin]

This is what i got from Telus on a 2 yr:

350 Day time minutes,
100 LD minutes (Canada and US)
Unlimited incoming calls
150 text messages
CID, Vmmail 10, call waiting, conf calling
Evenings and weekends from 6 pm ($2 more if want 5pm)

taxes included $28.59 2 yrs contract.....

[HouseApe]

Line 1 (3 Year)
BB 8330 Free
400 mins
E/W @ 6
100 LD
Unl Incoming calls
250 txt
Unlt'd Personal Email & IM 15 (this is the old one that includes web)
CID
VM
$44.80 all in (SAF, 911, Tax)

Line 2 (3 Year)
LG8700 Free
300 mins
E/W @ 6
100 LD
Unl Incoming calls
250 txt
Web browsing (PCS)
CID
VM
$28.22 all in (SAF, 911, Tax)

Line 3 (3 Year)
LG 8700 Free
350 mins
E/W @ 6
100 LD
Unl Incoming calls
Web browsing (PCS)
CID
VM
$28.22 all in (SAF, 911, Tax)

Line 4 (3 Year just got this on May 6th 2009)
BB 8330 for $100
400 mins
E/W @ 5
100 LD
Unl Incoming calls
Unlt'd Email, IM & Web 25
CID
VM
$58.50 all in (SAF, 911, Tax)

Been with them from the BCTel Mobility days.

[cary1]

Update to below:
My Telus CSR insisted that there is no company offering a $15.00/month unlimited data and e-mail plan. I insisted that there was and I was about to accept such an offer from MTS (Manitoba).
I will probably send a copy of my signed MTS contract into Telus together with my cancelled old phone


The CSR person I was speaking to today claims that Telus has been "re-aligning" their plans.
1. 90% of people don't use even 1gb of data, so both they (and Bell) are moving away from unlimited plans.
- my CSR was going to make me a "special deal" on a Storm at$25.00/month. What happened to the $15.00/month offers?
He did offer me unlimited web browsing on an LG DARE...

2. E-mail service has been deleted from their smartphone plans. Use web access to whatever.


I suspect something of a snow job, but would be interested to hear of any recent discussions or deals others have had.
Thanks,

P.S. I am a long term +10 year Telus customer (no retention bonuses available) and not on any contracts, but willing to resign.

[HouseApe]

Update to below:
My Telus CSR insisted that there is no company offering a $15.00/month unlimited data and e-mail plan. I insisted that there was and I was about to accept such an offer from MTS (Manitoba).
I will probably send a copy of my signed MTS contract into Telus together with my cancelled old phone

Telus does not offer the $15 Unlt'd Data plan anymore. The best they can do is the Unlt'd $25. Those of us that have the $15 Unlt'd Data plan will get to keep it for life but you can not switch platforms (BB to WM or WM to BB)

You could ask for a recurring bill credit of $10 per month but its very unlikely you'll get it.

[boyoflondon]

Update to below:
My Telus CSR insisted that there is no company offering a $15.00/month unlimited data and e-mail plan. I insisted that there was and I was about to accept such an offer from MTS (Manitoba).
I will probably send a copy of my signed MTS contract into Telus together with my cancelled old phone

If you knew anything, you'd know that unlimited $15 data stopped being offered on Feb 04/08 and there is no way to get it after that period, no matter how much you try or threaten.

[StoneColdWhat]

Wrong!

You can get a data device on a voice plan but you would have to buy it out!

I had it back in the day ;)

I thought about that, I could go on a data plan for $20 for the first month, then pay the $100 cancellation and get the phone for $120...

[noexistence]

Ok I have 5 months left on my contract so I gave Loyalty and Retention a call to see what they could offer me just up front without me feeding them any lines

Super Talk 10
$10 + SAF + 911 = $17.20

350 Anytime
Unlimited Evening and Weekends (6pm - 7am)
25 Long Distance
Caller ID/Vmail10/Call Waiting/Conference Call/Call Forwarding

Options:
+$8 Unlimited Text
+$7 2500 Text
+$8 Web Browsing

So if I go $17.20 (SuperTalk 10) + $7 (2500 text) + 12% (tax) = $27.10

The unlimited evening & w/e is actually little worse than what I have (currently 6pm - 8am) but everything else is better. I'm wondering if I can squeeze a little better deal on the text messaging though considering I have to give up an hour/day on my unlimited calling time.

[noexistence]

Anyway to get a smartphone without going on a data plan ?

The person I talked to said the only Smartphone Telus offers without a data plan is the HTC Touch Dual 5310.

[StoneColdWhat]

The person I talked to said the only Smartphone Telus offers without a data plan is the HTC Touch Dual 5310.

Were they offering it to you for free on a 3 year term or did you still have to pay ?

[cary1]

Gee Londonboy.. I forgot that you were on the phone with me as I was talking to Telus L&R dept.
Too bad you missed the part where the Telus L&R rep said to me that if I could prove that MTS was offering $15/mo unlimited data & e-mail then they would match it.
Well, offer it MTS did. I have it, it's working and Telus isn't getting my business.



If you knew anything, you'd know that unlimited $15 data stopped being offered on Feb 04/08 and there is no way to get it after that period, no matter how much you try or threaten.

Oh, and one more point, the purpose of these threads is to try to h-e-l-p others by sharing experience - which was precisely what I was doing as I explained how I got my data plan.

[fathobo231]

I currently have the 17.30 Plan with free caller id and was wondering if it would be easy to get like 250 texts and web browsing for the same price without a contract I got about a year left in my 3 year so anyone got this kind of plan without having to sign another contract?

[noexistence]

Were they offering it to you for free on a 3 year term or did you still have to pay ?

Sorry I don't know. We were just talking about smartphones and I asked her if it was possible to get one without a data plan and she said that was the only one. I never asked the price because I would want the HTC Pro but I don't want a data plan so we went back to talking about phone prices on a 1 or 2 year plan

[StoneColdWhat]

Prices on the phones look to be effective until June 1 according to the website, so should I be expecting new phones/lower prices ?

[noexistence]

Prices on the phones look to be effective until June 1 according to the website, so should I be expecting new phones/lower prices ?

I heard a rumor that new phones were coming out soon. I'm going to talk to my friend that is the manager of a Telus dealership this weekend and see what she says. I hope so because I need a new phone but nothing in their lineup really does it for me.

Closest thing is the LG GIG (but it's too similar to the Chocolate Flip which I have an don't like), the MotoRazr v9m which I heard the display will break if you breath on it, LG Keybo...which needs a bigger front display, the LG Voyager looks great (touch with a QWERTY) but the battery life is ridiculous, and the LG Dare has great features but I hate the idea of an all touch interface.

[StoneColdWhat]

I heard a rumor that new phones were coming out soon. I'm going to talk to my friend that is the manager of a Telus dealership this weekend and see what she says. I hope so because I need a new phone but nothing in their lineup really does it for me.

Closest thing is the LG GIG (but it's too similar to the Chocolate Flip which I have an don't like), the MotoRazr v9m which I heard the display will break if you breath on it, LG Keybo...which needs a bigger front display, the LG Voyager looks great (touch with a QWERTY) but the battery life is ridiculous, and the LG Dare has great features but I hate the idea of an all touch interface.

Thanks, do let me know what you hear. I just need a decent phone before accepting the $17.50 plan they offered.

[killoverme]

Just re-negotiated as well. Was originally under the 17.30 plan + $10 for CID, VM and messages etc (or whatever was not included).

Got (w/LG Dare)
250 Anytime minutes
75 LD minutes
CID, VM3, CW, CF
250 Text/MMS
Unlimited Web Browsing
Evening and Weekends from 5:00 pm

For $31 all-in (so 17.30 + $5 for some feature she couldn't throw in free). Not too shabby as I am not that heavy but I tend to use LD calls.

But I have a question: How do LD minutes and web browsing apply?

Is web browsing free anywhere in Canada?

And LD, does it only work to cover LD calls from my home area, or if I make receive calls anywhere in Canada, they first come off my LD minutes? I am new to these features.

Thanks.

Damn why isnt everyone with telus.... i just re-contracted my rogers =/

and got
350 mins
Caller ID
Voice Mail
Rogers to Rogers
Unlimited Text messaging
Weekend after 6

total 31.xx after tax.

I dont have web browsing either... which i wanted but they wouldnt budge....

In 3 years maybe i'll switch lol.

[Carebear]

If you negotiate a new plan with added bonuses, and get them to give you a better phone than would normally be offered, does Telus send you a new letter that you bring in to the store to redeem or renew your contract? Just wondering as my contract expires in another two months, and I want to negotiate for Telus to add unlimited text messaging and Web browsing to my $17.30 plan. Thanks in advance!

[Tha_Doggg]

If you negotiate a new plan with added bonuses, and get them to give you a better phone than would normally be offered, does Telus send you a new letter that you bring in to the store to redeem or renew your contract? Just wondering as my contract expires in another two months, and I want to negotiate for Telus to add unlimited text messaging and Web browsing to my $17.30 plan. Thanks in advance!

The phone they normally offer in the letter they send you is a basic one. If you negotiate for a better one and manage to get it, it will be in the system. Usually they just give you a certain amount off and you can go buy whatever phone you want.

[Carebear]

The phone they normally offer in the letter they send you is a basic one. If you negotiate for a better one and manage to get it, it will be in the system. Usually they just give you a certain amount off and you can go buy whatever phone you want.

Great. Thanks for the clarification, The_Doggg. I've been with Telus for 10 years now, and you'd think I would have this all figured out.

[pureenergon]

If you negotiate a new plan with added bonuses, and get them to give you a better phone than would normally be offered, does Telus send you a new letter that you bring in to the store to redeem or renew your contract? Just wondering as my contract expires in another two months, and I want to negotiate for Telus to add unlimited text messaging and Web browsing to my $17.30 plan. Thanks in advance!

you go into the telus dealership and you get the recontracting work done there. Whatever handset discount you negotiated. sometimes you get the normal pricing on 1,2,3 yr terms, sometimes you get addition discount.

for example they gave me the pearl free on a 3 yr back last may08.
my gf had to pay 99$ for hers. depends on your acct history and VALUE to them eheh.

i'm suprised that dude from rogers who flamed a competitors thread got a pretty good offer. OFC mine is better... :lol:

but its hit and miss and how your conversation goes with the retentions rep. and as i said your tenure and value to TM..

i had a friend who recently recieved an offer but it was crazy stupid. 70+ with data plan. gonna try and help her out.



best of luck all!

[Moreirinho]

4 months left on a 2 year EPP plan which gave me

200 daytime minutes
Unlimited night and weekend @ 6
Voicemail 3, Call Waiting, Conference

for $17.30/month + SAF + 911 + Tax

Gave retentions a call the other day. I told them I was reviewing my options for when my contract ended in 4 months, and that after visiting Rogers they would add on unlimited txting and CID for free to what i was currently paying with Telus

Telus matched this, no questions asked. I'm also going with a HUP and gonna grab the samsung instinct

200 daytime minutes
Unlimited Night and Weekend @ 6
Voicemail3/CW/Conference
CID
Unlimited txting
------------------------------------------
$17.30 + SAF + 911 + tax


Very happy with this

[Emoe]

first call and i was offered (14 months left in 3 year contract)

200$ off smartphone
600 anytime shareable
500mb
e/w 9
voice mail 3
caller id

they just wouldn't budge on waiving the SAF -.-


35$/mo +saf +unlimited texting for 8$

thoughts? kinda noob here

[MacManDealin]

So I reviewed my bill last month and I noticed my plan got better.

What I signed up for (on a 1yr) was:

Venus for $50
250 daytime min
Free E&W @ 5pm
150 LD min
500 Text
My 5
Telus to Telus
VM10/Call ID/Conf/Call Wait
SAF + 911 + Taxes
Total - 27.10 / month

I reviewed my bill and noticed an error in my favor. They are now giving me this for only 20.05/month

[SwiZz]

If you knew anything, you'd know that unlimited $15 data stopped being offered on Feb 04/08 and there is no way to get it after that period, no matter how much you try or threaten.

I actually got $15 Unlimited Data with my HTC Touch Diamond back in August 2008. I think it was a limited time promotional offer then.

[flashstorm]

is mentionning that I'd like to switch to Koodo help any? I understand they're the same company so would I still have leverage?

[Myopic]

I just called and they said they couldnt offer 17.30 EPP because it doesnt exist anymore. Was she BSing or did I run out of luck? I have about 11 months left and was asking for Samsung Omnia and Lg Dare for free (Rejected). Was I asking for too much (approx $180 value) or not trying hard enough?

Currently on a share 20 plan (3yr) with a family member with:
250 Anytime minutes (Shared)
Unlimted Mobile to Mobile
CD, VM10, CW, CF
Unlimited Text/MMS
Free E/W after 6 pm
Total comes to $20+ 20+ SAF+911+Tax = around $55

[oratihsus]

I just called Telus....having a year left on my contract....and they offer

200 anytime minutes
E & W starting @ 6 pm
100 long distance
250 text messages
Telus to Telus (locally, not sure if there's higher level of Telus to Telus)
CID/voicemail

$27 per month after tax and system access fee. Is that good?

[bhavinuwo]

I just called Telus....having a year left on my contract....and they offer

200 anytime minutes
E & W starting @ 6 pm
100 long distance
250 text messages
Telus to Telus (locally, not sure if there's higher level of Telus to Telus)
CID/voicemail

$27 per month after tax and system access fee. Is that good?

Hi there, first post and long time reader. I think thats a good plan if you still have one year on your contract. This is what i got from Telus for my mom. My mom's contract expired in August last year and we didn't even call them, so we continued paying it until last week. That means the plan my mom was on lasted 3.5 years. A few days I just called them up (first time ever) and gave me a new plan after saying I was going to change to my dad's union plan with another SP. You would not believe what they gave me and as a result I signed on another two years.


250 Anytime Minutes
6 pm Eve/Weekends
250 Text Messages
100 CD Long Distance
Caller ID
Voicemail 10
Conference Calling/Call Waiting


$10 + SAF + 911 + tax = exactly $20 a month!!!!!! I was so thrilled I left a nice customer feedback LOL! My friends could not believe it but hey, I guess when you over paid for 3.5 years, threatening to switch, not getting a new phone during the time and not even calling them during the contract....it kind of paid off!

[sneek]

Hi there, first post and long time reader. I think thats a good plan if you still have one year on your contract. This is what i got from Telus for my mom. My mom's contract expired in August last year and we didn't even call them, so we continued paying it until last week. That means the plan my mom was on lasted 3.5 years. A few days I just called them up (first time ever) and gave me a new plan after saying I was going to change to my dad's union plan with another SP. You would not believe what they gave me and as a result I signed on another two years.


250 Anytime Minutes
6 pm Eve/Weekends
250 Text Messages
100 CD Long Distance
Caller ID
Voicemail 10
Conference Calling/Call Waiting


$10 + SAF + 911 + tax = exactly $20 a month!!!!!! I was so thrilled I left a nice customer feedback LOL! My friends could not believe it but hey, I guess when you over paid for 3.5 years, threatening to switch, not getting a new phone during the time and not even calling them during the contract....it kind of paid off!

<3 SuperTalk 10!

I called in for a friend and he got unlim text, 50 bonus minutes, unlim web browsing and in network calling. He was paying over 70 for 6 years though!

[ilovepipi]

my telus contract will end Feb,2010. so what should i do then i can get some good deal from telus ? coz now everymonth I pay over $100 for the phone bill.....:(

[boyoflondon]

I actually got $15 Unlimited Data with my HTC Touch Diamond back in August 2008. I think it was a limited time promotional offer then.

Yes ... it was a limited time promo last summer and ONLY on HTC Diamond ... not valid on any other phone and you still couldn't call in and ask for it. :D

[HouseApe]

Yes ... it was a limited time promo last summer and ONLY on HTC Diamond ... not valid on any other phone and you still couldn't call in and ask for it. :D

It was offerd for all smartphones in Nov/07 - Feb/08 and then Only on the Diamond until Aug or Sept/08 ??? But it's totaly gone now. The only way to get it is to take over someones account that has it.

L&R does have a $25 version at their disposal.

[Sunny324]

I just called and they said they couldnt offer 17.30 EPP because it doesnt exist anymore. Was she BSing or did I run out of luck?

I actually think you're out of luck...I renegotiated my phone plan to the $17.30 one a month ago. Then 2 weeks ago, I was talking to a telus rep and she was really surprised I got it, she said that plan won't be offered anymore.

[Emoe]

called back today and said I wanted a better plan to hold me over until the new network and had a pretty good run.

old:
share15 + share20 = 35$ +SAF + 911 + taxes
amounted to like a total of 150min shared = /

new:
300 min shared
e/w starting at 6 on both
unlimited text on both
voice mail 10 on both
caller id on both

same price

[StoneColdWhat]

Hi there, first post and long time reader. I think thats a good plan if you still have one year on your contract. This is what i got from Telus for my mom. My mom's contract expired in August last year and we didn't even call them, so we continued paying it until last week. That means the plan my mom was on lasted 3.5 years. A few days I just called them up (first time ever) and gave me a new plan after saying I was going to change to my dad's union plan with another SP. You would not believe what they gave me and as a result I signed on another two years.


250 Anytime Minutes
6 pm Eve/Weekends
250 Text Messages
100 CD Long Distance
Caller ID
Voicemail 10
Conference Calling/Call Waiting


$10 + SAF + 911 + tax = exactly $20 a month!!!!!! I was so thrilled I left a nice customer feedback LOL! My friends could not believe it but hey, I guess when you over paid for 3.5 years, threatening to switch, not getting a new phone during the time and not even calling them during the contract....it kind of paid off!

$10 a month huh

[bhavinuwo]

is mentionning that I'd like to switch to Koodo help any? I understand they're the same company so would I still have leverage?

No! Mention you are switching to Fido or Solo Bell, they have the exact same plans as Koodo. If you say you are switching to Koodo they won't care because they are not losing a customer. The idea is to make them feel that you are going. Simple tips (correct me if I am wrong or add more)


Call at night and weekends. Less experienced people are working those shifts. They also tend to be nicer. Once the CSR says sir, they will not give you much. If they say your first name you are in luck. Thats what my friends and I noticed.
When they say hi how are you, ask them how are you back or even ask them how are you even when they don't ask first. Sets a nice mood.
Say you are switching to bell or fido because of a certain plan. Then you say I really want to stay with telus, can you match it or do better. Thats when the negociating starts.
DO NOT SAY RETENTION or SUPER TALK OR ANYTHING that gives you prior knowledge of cheaper plans when calling them, pretend you don't know anything.

[boyoflondon]

It was offerd for all smartphones in Nov/07 - Feb/08 and then Only on the Diamond until Aug or Sept/08 ??? But it's totaly gone now. The only way to get it is to take over someones account that has it.

L&R does have a $25 version at their disposal.
:confused:


Exactly what I said through my previous posts ;)

[coolwarm]

Usually can I get a free phone with around $30/month (SAF and tax included) with the usual stuff (250mins, CID, VM, Weekend at 6pm)?

[bhavinuwo]

Usually can I get a free phone with around $30/month (SAF and tax included) with the usual stuff (250mins, CID, VM, Weekend at 6pm)?

You can get that for $20 and a free phone, mind you the phone is free when you resign the contract (depends on the phone).

[HouseApe]

Yes ... it was a limited time promo last summer and ONLY on HTC Diamond ... not valid on any other phone and you still couldn't call in and ask for it. :D


It was offerd for all smartphones in Nov/07 - Feb/08 and then Only on the Diamond until Aug or Sept/08 ??? But it's totaly gone now. The only way to get it is to take over someones account that has it.

L&R does have a $25 version at their disposal.



:confused:


Exactly what I said through my previous posts ;)

Not exactly what you said...you were only talking about the HTC Diamond thats why I posted...for clarification

[noexistence]

Thanks, do let me know what you hear. I just need a decent phone before accepting the $17.50 plan they offered.

Finally got to speak with my friend. "Yep they are shooting for June although I think that may be delayed..just a hunch :) " That's all she had to say...so I guess we'll see shortly but new handsets are on the way. :D

[StoneColdWhat]

Finally got to speak with my friend. "Yep they are shooting for June although I think that may be delayed..just a hunch :) " That's all she had to say...so I guess we'll see shortly but new handsets are on the way. :D

I'm anticipating June 1st since thats the last date to accept their current phone deals on the site.

[FerrisB]

Got this for my GF. Cut her bill almost in half and got some LD mins and unlimited incoming added. She was happy :)
Had to agree to a 1 year.

250mins
75mins LD
unlimited incoming
Eve/Wknds 5pm
vmail 10, call display, unlimited web browser
250 outgoing text, unlimited in


$35 +tax including 911 and sys access.

Is that ok? Seems some people did better.

[boyoflondon]

Not exactly what you said...you were only talking about the HTC Diamond thats why I posted...for clarification

:confused::confused:




If you knew anything, you'd know that unlimited $15 data stopped being offered on Feb 04/08 and there is no way to get it after that period, no matter how much you try or threaten.


If really want to quote, quote everything :)
In any case ... does it really matter?

[NewCougar]

Just got this deal from Telus...

I still got 9 months left of my 4 year contract. I renewed early, and got a $50 bill credit on my account. Here is my package:

Phone Package:
200 Any time minutes
CID, CW, VM3, Ultd Evng&WkEd 5pm, & Ultd Txt
$17.50

Data Package:
Ultd email & internet $25

So, everything, with SAF & 911 will be $50.20/mon. Now I gotta run out & get the Storm! =)

[boyoflondon]

Just got this deal from Telus...

I still got 9 months left of my 4 year contract. I renewed early, and got a $50 bill credit on my account. Here is my package:

Phone Package:
200 Any time minutes
CID, CW, VM3, Ultd Evng&WkEd 5pm, & Ultd Txt
$17.50

Data Package:
Ultd email & internet $25

So, everything, with SAF & 911 will be $50.20/mon. Now I gotta run out & get the Storm! =)


Wait for the Tour ... you'll thank me for it! :)

[SPACEMANRICK]

Just got this deal from Telus...

I still got 9 months left of my 4 year contract. I renewed early, and got a $50 bill credit on my account. Here is my package:

Phone Package:
200 Any time minutes
CID, CW, VM3, Ultd Evng&WkEd 5pm, & Ultd Txt
$17.50

Data Package:
Ultd email & internet $25

So, everything, with SAF & 911 will be $50.20/mon. Now I gotta run out & get the Storm! =)

How much are they selling you the Storm for?

[noexistence]

I'm anticipating June 1st since thats the last date to accept their current phone deals on the site.

I see they are offering the Samsung R540, LG VX5500, and Moto VE465. All look rather lack luster.

[noexistence]

Ok I have 5 months left on my contract so I gave Loyalty and Retention a call to see what they could offer me just up front without me feeding them any lines

Super Talk 10
$10 + SAF + 911 = $17.20

350 Anytime
Unlimited Evening and Weekends (6pm - 7am)
25 Long Distance
Caller ID/Vmail10/Call Waiting/Conference Call/Call Forwarding

Options:
+$8 Unlimited Text
+$7 2500 Text
+$8 Web Browsing

So if I go $17.20 (SuperTalk 10) + $7 (2500 text) + 12% (tax) = $27.10

The unlimited evening & w/e is actually little worse than what I have (currently 6pm - 8am) but everything else is better. I'm wondering if I can squeeze a little better deal on the text messaging though considering I have to give up an hour/day on my unlimited calling time.

Ok on my second call I got the following:

Super Talk 10
$10 + SAF + 911 = $17.20

350 Anytime
Unlimited Evening and Weekends (6pm - 7am)
75 Long Distance
Caller ID/Vmail10/Call Waiting/Conference Call/Call Forwarding
Unlimited Text
Telus-2-Telus

Options:

+$2 5pm calling
+$8 Web Browsing
+$10 My 5
+$10 Unlimited Incoming
+$15 Unlimited Email & IM
+$25 Unlimited Email, IM, & Data

I don't think I'm going to be able to milk this thing for anymore than it is but I'm going to call Rogers and my local Telcom and see if they can counter offer.

[StoneColdWhat]

I see they are offering the Samsung R540, LG VX5500, and Moto VE465. All look rather lack luster.

Yeah those phones look so old and the features are horrible, waited for nothing :mad:


Ok on my second call I got the following:

Super Talk 10
$10 + SAF + 911 = $17.20

350 Anytime
Unlimited Evening and Weekends (6pm - 7am)
75 Long Distance
Caller ID/Vmail10/Call Waiting/Conference Call/Call Forwarding
Unlimited Text
Telus-2-Telus

Options:

+$2 5pm calling
+$8 Web Browsing
+$10 My 5
+$10 Unlimited Incoming
+$15 Unlimited Email & IM
+$25 Unlimited Email, IM, & Data

I don't think I'm going to be able to milk this thing for anymore than it is but I'm going to call Rogers and my local Telcom and see if they can counter offer.

How do you get the super 10 ?

[lionheart222]

Yeah those phones look so old and the features are horrible, waited for nothing :mad:



How do you get the super 10 ?

He lives in Winnepeg.

I tried getting Telus to match the following from bell which was
17.25$ base
200 min
unlim. eve and weekend
CID/VM etc
unlimited text
PER SECOND BILLING
a discounted SAF fee


The best they could do was offer me unlimited text, 200min,CID/VM etc, and unlimited eve weekend.
Said no way to the per second billing and the discounted SAF fee...bummer

[StoneColdWhat]

He lives in Winnepeg.

I tried getting Telus to match the following from bell which was
17.25$ base
200 min
unlim. eve and weekend
CID/VM etc
unlimited text
PER SECOND BILLING
a discounted SAF fee


The best they could do was offer me unlimited text, 200min,CID/VM etc, and unlimited eve weekend.
Said no way to the per second billing and the discounted SAF fee...bummer

Yeah I got the same offer as you :mad: What does being in winnipeg have to do with the super 10 ?

[lionheart222]

Yeah I got the same offer as you :mad: What does being in winnipeg have to do with the super 10 ?

Because he lives in Manitoba...correct me if im wrong but the super 10 is very easy to there because of the low telus users and competition.

I called back and actually was able to get the super talk 10, but they made me pay for 2500 text(10$)..but I'm prolly gonna change it to 250 text for 5$. Can anyone give me any suggestions on getting the 250 for free?

Anyways this is the plan:
supertalk 10
250 min
CID
VM 10/call waiting etc
unlim. eve and weekends
2500 texts-10$

[lionheart222]

Just called back again haha..got a plan that I thoguht was really really good.
I mentioned that previously I had 2500 text for $10. But realistically I won't be using 2500 text, so I asked them to get me 250 text for 5$,but I also had a feature that was 50 bonus min for 5$, so i basically asked the rep to subsitute the 250 text for the 50 bonus min.
So my plan in the end is:
Super Talk 10
200min
unlim eve. and weekends
Free CID, VM10
free 250 text

The exact same plan I had last year with the EPP17.30, but now my monthly bill is 7.30$ less!

Only signed on for a 1 year contract though..I figure by this time next year, the HSPA network will be in full force and there will be much better plans then.

[mcaj]

My 3-yr telus contract will be expiring in a month. I'm still using the Motoral RAZR V3 I got 3 yrs ago and its total crap now.

I want to remain contract-free because I want to see how things will play out in coming months with Telus going HSPA by early 2010 and new carriers coming in (Globalive, Shaw). So, I was wondering what kind of phones can I get without getting into a new contract? And I don't want to fork out more than $100.

[StoneColdWhat]

When are the new providers suppose to be coming in ?

[noexistence]

and new carriers coming in (Globalive, Shaw).

Are you sure Shaw is coming in? I heard Jim Shaw purchased all those wireless frequencies as an investment and is going to sit on them until his are the only ones left unused. Then he'll simply sell them at a tidy profit to the highest bidder.

[noexistence]

Yeah I got the same offer as you :mad: What does being in winnipeg have to do with the super 10 ?

Ya they are *very* aggressive here because Telus does not have a very large customer base and I think are even struggling to keep what they have. Hell if it wasn't for what they are offering me I was planning on switching to an MTS (Manitoba Telecom Services) plan because no one here can touch MTS's cellular coverage in this province.

[SwiZz]

My 3-yr telus contract will be expiring in a month. I'm still using the Motoral RAZR V3 I got 3 yrs ago and its total crap now.

I want to remain contract-free because I want to see how things will play out in coming months with Telus going HSPA by early 2010 and new carriers coming in (Globalive, Shaw). So, I was wondering what kind of phones can I get without getting into a new contract? And I don't want to fork out more than $100.

I'd say most likely since you want to spend under $100 without signing a contract, is to look for a used phone on buy/sell/trade forums or call telus and ask if they sell any refurbished phones. And it should last you for a while...but for under $100, I wouldn't expect an awesome phone.

[hightech]

My current retention plan (on 1 year)

Unlimited incoming calls
Unlimited evenings and weekends at 6 PM
Unlimited txt messages
300 daytime minutes
call waiting
call conferencing
call forwarding
voice mail 10
caller id
25 min LD a month
Motorola W385 phone for free ($180 value)

All this for $20 + SAF + 911 + taxes ($30 a month)

I think this is a good deal.

[belcan15]

talked to a rep this afternoon ( 2nd time calling in), this is what i got offered

Plan:
EPP 17.30
- 300 Daytime Minutes
- Unlimited Evenings/Weekends Starting at 6pm
- Unlimited Web browsing
- Unlimited Text Messaging
- Voicemail 25
- Caller Display
- 100 Long Distance Minutes
- My 5 Fav Nation Wide
-$8 credit for 6 months ( because i complained about the phone transfer fee)

$37.29/month Tax IN

Thinking of picking up LG dare on 2 yrs contract. Any opinions?

Talked to a REP this afternoon. Here is my updated plan w/o a contract

EPP 17.30
- 200 Daytime Minutes
- Unlimited Evenings/Weekends Starting at 6pm
- Unlimited Web browsing
- Unlimited Text Messaging
- Voicemail 25
- Caller Display
- 300 Long Distance Minutes
- My 5 Fav Local
-$8 credit for 6 months ( because i complained about the phone transfer fee)

-50% off my plan for 3 months


This months bill $20

[slotscanada]

Sounds like a great plan, I called this evening and spoke to a guy though and he told me the EPP plan no longer exists....

Tried to give me a 2 yr contract for 2 phones for like $77 /mo

And NOT all the features you had!!

Geez.





Talked to a REP this afternoon. Here is my updated plan w/o a contract

EPP 17.30
- 200 Daytime Minutes
- Unlimited Evenings/Weekends Starting at 6pm
- Unlimited Web browsing
- Unlimited Text Messaging
- Voicemail 25
- Caller Display
- 300 Long Distance Minutes
- My 5 Fav Local
-$8 credit for 6 months ( because i complained about the phone transfer fee)

-50% off my plan for 3 months


This months bill $20

[StoneColdWhat]

With the new providers supposedly coming in, I'm still debating if I should except the $17.50 offer of 250 mins, 250 txt, unlimited @ 6 and free VM + CD.

[comma]

One operator gave me a $100 credit months ago because he thought I'd be able to use an htc with pay and talk. I was nice too and didn't blame him for his mistake. So I've been using the $90 credit left for a month-to-month supertalk 15 for 3 mths.. It's called supertalk 15 but my bill is about $27-29 almost $30 a month..

Yesterday I received my bill and my balance is only -$6 left. So I called telus today and said I want to cancel my account. I wanted to get the supertalk 10 but if I didn't get it, it doesn't really matter either just cancel the account.

The operator asked me why and I explained that I might want to move to Fido because they have a plan for under $20 (the 50 minutes one) without saf etc etc.. And I said I have a friend who has a supertalk 10 (I know this is a stupid approach but my english is not fluent, and I can't make up any plan from other competitor)

Well, at last he gave me the supertalk 10 but I don't know if he'll really match the fido plan which is 50 minutes..

[Sunny324]

Is anyone else kind of disappointed with the handset lineup right now?

I've been watching like a hawk for the last two months since my contract is almost up. I've been waiting in the hopes that some nice phones would come out, but so far everything is ugly and unappealing. I'd be closest to getting an LG Dare...but I don't want to pay $100 on 3 year plan (it's $50 IF you sign up for the package 20 stuff, but I don't want to do that)

Whereas I go to Roger's website, and it feels like they have way more selection.

Maybe I'll just have to hang in for another couple months and more will come...

[Stetson717]

I'm looking for some help. I'm currently have 3 phones under my name, all out of contract and all on the 17.30 employee plan.

On my personal phone, i have:

17.30
250 mins
VM7
Caller ID
$7 2500 texts
$2 5pm.

I just bought a blackberry storm so I want to add data to my account. What are my best options when asking for a deal through L&R. I don't want to sign a contract as I'm waiting for HSPA to launch. Any help would be greatly appreciated it. thanks.

[tep]

I'm just waiting, ever so patiently, for Telus to bring the Palm Pre. I currently have the blackberry unlimited data plan and my curve can hardly make much use of all that data.

[rlav81]

I'm just waiting, ever so patiently, for Telus to bring the Palm Pre. I currently have the blackberry unlimited data plan and my curve can hardly make much use of all that data.

Be careful when switching to the Pre, as I know of a few people who had the Blackberry Unlimited Data plan (the $15 one...) and they have been told it is specifically a Blackberry ONLY plan...If you try to switch to a Palm or Windows Mobile phone, you lose the unlimited data....

[noexistence]

Is anyone else kind of disappointed with the handset lineup right now?

Oh I know it's just crap. The only two phones I like are the Keybo or the Voyager but the Keybo kind of looks stupid and the specs on the Voyager shows it has terrible battery life. If I *had* to choose today I would probably just take the Keybo because I don't like an all touch interface like the Dare.

[SwiZz]

FYI for those of you looking to resign, if you are looking for a data device, wait until June 22nd when a new blackberry, the Blackberry Tour 9630 will be released:

More info here:
http://www.redflagdeals.com/forums/showthread.php?t=745109

http://images.crackberry.com/files/kevin/rr/blackberryniagara9630.jpg

[misterchill]

Hey does anyone know how I should go about replacing my phone that just died?

My razr fell in the water and is toast, so now I want to get a Samsung Omnia, which is currently around $130 on a three year plan.

I have 1 year left on my current 3-year contract. (family plan with my wife's phone)

I'd love to be able to get the Omnia at that price, and maybe also take advantage of the giveaways that FS and BB are throwing in to sweeten the deal.

[zango]

Talked to a REP this afternoon. Here is my updated plan w/o a contract

EPP 17.30
- 200 Daytime Minutes
- Unlimited Evenings/Weekends Starting at 6pm
- Unlimited Web browsing
- Unlimited Text Messaging
- Voicemail 25
- Caller Display
- 300 Long Distance Minutes
- My 5 Fav Local
-$8 credit for 6 months ( because i complained about the phone transfer fee)

-50% off my plan for 3 months


This months bill $20

how did you manage such a good deal?

id be happy to get:

350 anytime
CID + VM
Evngs/Wknds after 6
My 5 Nation
Unlimited Text

and pay like $45 everything in.

anyone think its possible? ive been with telus 2 years and have 1 year left on my contract...

[Marcus Mensrea]

Ahh being a Manitoban is great. I need to thank MTS for having wicked plans that make other companies cry to keep my business.

After getting a $200 phone bill this month after not realizing that my L&R plan had run out in April I got on with another L&R rep who was completely disinterested in giving me anything other than IF I signed up for another year contract that I could get the same stuff I already had. I know a lot of people have gotten $45ish data/voice plans... so I was ticked.

Talked to MTS and as an existing customer they offered me a wicked deal to switch basically unlimited everything for $45 taxes in.

Called back to Telus to cancel my plan, explained the rude L&R employee, explained what MTS is offering... this is now my plan:

Blackberry Curve which I own off contract now-

Super Talk 10 ($10)
250 Anytime minutes
Unlimited evenings and weekends at 6pm
Voicemail 10

Blackberry data ($25)
Unlimited email, web, and instant messaging

L&R Special (Free stuff)
Call display
Call forwarding
Unlimited Text
Unlimited Incoming
Fave 5 Canada wide
50 Anytime minutes (total 300 minutes)

With SAF and Taxes = $47.82/month

I think I did well coming down from upper $80/month

We'll see how much better I can do in a year... maybe I'll upgrade from my curve by then. I'm sure they'll have something even better than a Storm by then. :)

[StoneColdWhat]

Hey does anyone know how I should go about replacing my phone that just died?

My razr fell in the water and is toast, so now I want to get a Samsung Omnia, which is currently around $130 on a three year plan.

I have 1 year left on my current 3-year contract. (family plan with my wife's phone)

I'd love to be able to get the Omnia at that price, and maybe also take advantage of the giveaways that FS and BB are throwing in to sweeten the deal.

You can go into FS/BB to get a telus phone if they offer you telus offers you a retention package ? Didnt know that..

[Sunny324]

Oh I know it's just crap. The only two phones I like are the Keybo or the Voyager but the Keybo kind of looks stupid and the specs on the Voyager shows it has terrible battery life. If I *had* to choose today I would probably just take the Keybo because I don't like an all touch interface like the Dare.

Yeah, the voyager seemed pretty cool, but the bad battery life is a huge turnoff. The keybo seemed ok...but I'd like it if there was a bigger display on the front of the phone.

Ok, so for some of their phones they are offering the 3 yr contract price for $50 ONLY if you sign up for a package 20 deal...has anyone gotten around it? I don't want to sign up for an extra $20 a month, and I don't want to pay the extra $50 if I don't.

[noexistence]

Super Talk 10 ($10)
250 Anytime minutes
Unlimited evenings and weekends at 6pm
Voicemail 10

Blackberry data ($25)
Unlimited email, web, and instant messaging

L&R Special (Free stuff)
Call display
Call forwarding
Unlimited Text
Unlimited Incoming
Fave 5 Canada wide
50 Anytime minutes (total 300 minutes)

With SAF and Taxes = $47.82/month


Those are the two I still want but I'm not sure how to sucker...errr...convince them to give me.

What did MTS offer on a voice plan? Maybe I can BS my way through it if I have something that MTS actually offered.

[rgx007]

I'm currently on SaskTel and am considering switching to Telus or Rogers. Any suggestions on how to get the best deal? Also, what does the Unlimited Incoming you mention mean? First minute incoming free or all incoming free?

[neha007]

Well I ended up not switching to monthly plan when I was thinking about it earlier.

But now it seems I talk more on my cell then before, and it seems worth switching from pay as you go.
I am looking for a plan for under $40, that includes evenings and weekend+unlim incoming+caller id/voice mail+text

I already have an offer on my telus account that includes caller id+voice mail

Now how should I go about getting a good plan? I have looked into fido and koodo and it appears that both companies have what I am looking for without a system access fee and both cost $42 for the plans

Edit- Been a telus costumer on pay as you go for over 5 yrs

[StoneColdWhat]

I wonder if theres any way those guys at FS will let me buy the Omina without a data plan.. too bad Ronney isn't here.

[noexistence]

I'm currently on SaskTel and am considering switching to Telus or Rogers. Any suggestions on how to get the best deal? Also, what does the Unlimited Incoming you mention mean? First minute incoming free or all incoming free?

From what they explained to me Unlimited Incoming means Unlimited Incoming Local Calls. For example:

I live in Winnipeg, so any call considered *not* long distance that calls me would be free, regardless of the time of day. So if someone from Winnipeg or Stonewall calls me during the day it's free, but if someone from Thompson calls me, it goes against my daytime minutes.

Clear as mud?

[noexistence]

Edit- Been a telus costumer on pay as you go for over 5 yrs

Call the Loyalty and Retention number and see what they offer you. Telus considers anyone that has been with them over 6 month a "Long Term Customer" (which still makes me laugh). If I read correctly though you have been under your dad's name over the past 5 years. Maybe call them, explain that you have been a client for over 5 years but under your father's account and you would like to get a good monthly plan but under you own name (if you want that but it would be good to get a reputation under your name).

Post up what they offer. :)

[noexistence]

I wonder if theres any way those guys at FS will let me buy the Omina without a data plan.. too bad Ronney isn't here.

Slim to None and Slim just left town. I already told you Telus only lets the HTC Touch go without a Dataplan.

But if you really want a Smart Phone (I know I do) the rep I talked to said it is mandatory to go on a Dataplan for a minimum of 1 year. After that you can cancel it and use the Smart Phone with just a voice.

She did say this is not recommended doing with a Blackberry because RIM sends constant updates to the phone, dataplan or not, and you *will* pay data charges for those updates ($$$). So basically it is never recommended to get a Blackberry without a dataplan unless you have more money than brains :P

[neha007]

If I read correctly though you have been under your dad's name over the past 5 years. Maybe call them, explain that you have been a client for over 5 years but under your father's account and you would like to get a good monthly plan but under you own name (if you want that but it would be good to get a reputation under your name).

Post up what they offer. :)

I actually ended up getting the phone put into my name a few months ago, and they didn't change any of the data on how long I have been a client. So it still shows up as 5 years lol.
So don't think it will be a problem to ring them up now.

Will give them a call tomorrow or so and see what they say, can anyone give me the retention dep. phone number please :)

[RayzorC]

I actually ended up getting the phone put into my name a few months ago, and they didn't change any of the data on how long I have been a client. So it still shows up as 5 years lol.
So don't think it will be a problem to ring them up now.

Will give them a call tomorrow or so and see what they say, can anyone give me the retention dep. phone number please :)

Called Telus this afternoon - they told me switching from Pay and talk to a monthly plan earns me:
$150 credit
OR
getting a phone at the 3yr pricing point

Any contract I sign, I'd also get free Caller ID for the length of the contract, and unlimited incoming calls for the 1st 3 months.

Only Warm. Really can't justify the $6.95 Systems Access Fee, especially when I'm used to paying just $10/month for my pay and talk account.

[neha007]

Called Telus this afternoon - they told me switching from Pay and talk to a monthly plan earns me:
$150 credit
OR
getting a phone at the 3yr pricing point

Any contract I sign, I'd also get free Caller ID for the length of the contract, and unlimited incoming calls for the 1st 3 months.

Only Warm. Really can't justify the $6.95 Systems Access Fee, especially when I'm used to paying just $10/month for my pay and talk account.

That offer is just the basic that is offered regardless for pay and talk from what I know.
Have the same offer posted on my account along with a few others, like with 2yr contract and such.
Think it is better to call the loyalty dep. and check for a deal on a monthly plan....

[SoGood]

does anybody here have the 17.30 plan with data plan?
if so, how much do you pay per month with everything in?

i'm currently on the 17.30 plan with the pearl, but with no data....and last month i racked up some pretty hefty charges through instant messaging, even though i haven't been charged until last month, so i'm thinking of adding the cheapest data plan possible....

help is appreciated :D

[jindy]

does anybody here have the 17.30 plan with data plan?
if so, how much do you pay per month with everything in?

i'm currently on the 17.30 plan with the pearl, but with no data....and last month i racked up some pretty hefty charges through instant messaging, even though i haven't been charged until last month, so i'm thinking of adding the cheapest data plan possible....

help is appreciated :D

I have the 17.30 w/ data plan I have the $30 unlimited web/email/BBM which I got for $15 when they were doing data promo

My bill is usually around $40

[applecheeks]

What is the number to call to get to the retention hotline (if there even is one?)

I have been a client of Telus for the last four years (under my mom's name) and we're currently under a share plan. The bill totals to about $110+ a month and I think that's a ridiciulous amount to pay. I have a blackberry (200 mins, My 5 NATIONAL, unlim. text, caller ID, voice mail, 500mb browsing etc) and my mom just has a normal LG phone. She barely uses 10 minutes a month and it's SO STUPID in my opinion. Point is... she lost her phone this weekend and I'm thinking of switching her to pay as you go, and leaving me with a better plan.

How can I talk Telus into giving me a better deal? And will they let me switch my mom to Prepaid even though we're on a 3 year contract? (less than two years remaining)

Any help is GREATLY appreciated.

[boyoflondon]

What is the number to call to get to the retention hotline (if there even is one?)

I have been a client of Telus for the last four years (under my mom's name) and we're currently under a share plan. The bill totals to about $110+ a month and I think that's a ridiciulous amount to pay. I have a blackberry (200 mins, My 5 NATIONAL, unlim. text, caller ID, voice mail, 500mb browsing etc) and my mom just has a normal LG phone. She barely uses 10 minutes a month and it's SO STUPID in my opinion. Point is... she lost her phone this weekend and I'm thinking of switching her to pay as you go, and leaving me with a better plan.

How can I talk Telus into giving me a better deal? And will they let me switch my mom to Prepaid even though we're on a 3 year contract? (less than two years remaining)

Any help is GREATLY appreciated.

Did you even bother reading the thread?

TLUS L&R - 1-877-279-3100


As for your mom ... if you want her out of the contract, you would need to pay the penalty. They will not let her go on P&T w/o paying.

[Aware]

What is the number to call to get to the retention hotline (if there even is one?)

I have been a client of Telus for the last four years (under my mom's name) and we're currently under a share plan. The bill totals to about $110+ a month and I think that's a ridiciulous amount to pay. I have a blackberry (200 mins, My 5 NATIONAL, unlim. text, caller ID, voice mail, 500mb browsing etc) and my mom just has a normal LG phone. She barely uses 10 minutes a month and it's SO STUPID in my opinion. Point is... she lost her phone this weekend and I'm thinking of switching her to pay as you go, and leaving me with a better plan.

How can I talk Telus into giving me a better deal? And will they let me switch my mom to Prepaid even though we're on a 3 year contract? (less than two years remaining)

Any help is GREATLY appreciated.

Another option if you can't break contract is to buy a prepaid phone and activate it yourself through telusmobility.com.

[DavidN]

Another option if you can't break contract is to buy a prepaid phone and activate it yourself through telusmobility.com.

But then wouldn't he have to pay for the prepaid as well as still pay for the contract phone? Contract phone only goes away once contract expires, or if he can break out of it.

[Aware]

But then wouldn't he have to pay for the prepaid as well as still pay for the contract phone? Contract phone only goes away once contract expires, or if he can break out of it.

Yes he would have to pay for the prepaid phone himself to replace his mom's phone and use it towards the contract. If he breaks out of the contract then there is the termination fee. This is why the cell companies want you to sign a contract and give you the free phone in the first place.

[pato17]

How do you guys do it? Maybe I just suck at negotiating...

I've been a Telus client for 5 years and spoke to a rep about terminating my account with them. My plan is currently:

200 anytime min.
unlimited e/w @ 9
unlimited text
voice mail 10
caller ID

for $20+SAF+tax = ~$31

I requested for them to add free unlimited incoming and e/w @ 6 and a free phone (mentioned the LG dare) if I signed another contract, but they wouldn't budge.

What do you guys think?

[SoGood]

How do you guys do it? Maybe I just suck at negotiating...

I've been a Telus client for 5 years and spoke to a rep about terminating my account with them. My plan is currently:

200 anytime min.
unlimited e/w @ 9
unlimited text
voice mail 10
caller ID

for $20+SAF+tax = ~$31

I requested for them to add free unlimited incoming and e/w @ 6 and a free phone (mentioned the LG dare) if I signed another contract, but they wouldn't budge.

What do you guys think?

thats not too bad, except for the e/w @ 9
i basically have the same except 250 mins and e/w @ 6 and VM3

i'd keep calling and try your luck with another CSR... but doubtful that you'll get both unlimited incoming and e/w @ 6 as well as a free phone unless you sign 3yr contract.

[Seks]

How do you guys do it? Maybe I just suck at negotiating...

I've been a Telus client for 5 years and spoke to a rep about terminating my account with them. My plan is currently:

200 anytime min.
unlimited e/w @ 9
unlimited text
voice mail 10
caller ID

for $20+SAF+tax = ~$31

I requested for them to add free unlimited incoming and e/w @ 6 and a free phone (mentioned the LG dare) if I signed another contract, but they wouldn't budge.

What do you guys think?

Prior to Jan, I had

250 anytime min
ultd local incoming
ultd evenings/weekends @ 6
ultd text
100 cdn ld min
vm3
cid

all for $20 plus fees.

No reason why you can't get that either.

[actng]

How do you guys do it? Maybe I just suck at negotiating...

I've been a Telus client for 5 years and spoke to a rep about terminating my account with them. My plan is currently:

200 anytime min.
unlimited e/w @ 9
unlimited text
voice mail 10
caller ID

for $20+SAF+tax = ~$31

I requested for them to add free unlimited incoming and e/w @ 6 and a free phone (mentioned the LG dare) if I signed another contract, but they wouldn't budge.

What do you guys think?

I'm paying ~$35 for 200 min unlimited e/w at 6 unlimited txt, voicemail 10, caller id, unlimited incoming.

[pato17]

thats not too bad, except for the e/w @ 9
i basically have the same except 250 mins and e/w @ 6 and VM3

i'd keep calling and try your luck with another CSR... but doubtful that you'll get both unlimited incoming and e/w @ 6 as well as a free phone unless you sign 3yr contract.

I tried twice today...I'll try again near my contract exp date and suggest that I'm willing to go 3 yrs if I get these features. However, the only thing I pushed for today was the e/w @ 6 and the rep was very firm.

But, don't these reps make notes? I feel like I'd just get the same response from someone else. I think I'm too much of a pushover :/

[cashinstinct]

in March I got: $17.50 + SAF + 911 + 5$ extra for My5 Local, total ~$34 for 200 min, unlimited e/w at 6, , voicemail 3, caller id, unlimited incoming and my5 local.

One year contract, was Pay&Talk before, did pay $100 for HTC Touch Dual.

I think you can ask unlimited e/w at 6 for sure, I am surprised you did not get it...

[Bazooka Joe]

Any thoughts on this plan? $50/month +SAF+911

250 anytime min.
unlimited e/w @ 5
unlimited text
unlimited incoming
voice mail 3
caller ID/call waiting/call forward/conference call
unlimited data (email/web/streaming/message)

No contract

It's the best I've been able to negotiate so far, and it's good for 90 days which should be long enough for the HTC Touch Pro 2 to hit the shelves (fingers crossed)

[boyoflondon]

Any thoughts on this plan? $50/month +SAF+911

250 anytime min.
unlimited e/w @ 5
unlimited text
unlimited incoming
voice mail 3
caller ID/call waiting/call forward/conference call
unlimited data (email/web/streaming/message)

No contract

It's the best I've been able to negotiate so far, and it's good for 90 days which should be long enough for the HTC Touch Pro 2 to hit the shelves (fingers crossed)

Thats a pretty good price. I would take it!

[applecheeks]

Anyone get a good deal on a plan that includes My5 NATIONAL and a blackberry data plan?
That's basically all I need + caller ID and voicemail, but I'm paying $77/month for this sh*t.

[Sunny324]

Oooooh...rumor (if you click on the article and go to the thread, they say it's been confirmed). Telus to get iphone in October!!

http://http://www.boygeniusreport.com/2009/06/24/telus-rumored-to-be-getting-the-iphone-in-october/

Interesting....:cheesygri

[zango]

yeah, maybe, once they get their HSPA network they COULD get the iPhone, but it does depend on if Rogers has an exclusivity deal or not...

but once Telus's HSPA network is up, you can always buy an iPhone and then unlock it to use on Telus...

hopefully this happens soon, then I can stay on Telus and next year when my 3 years is up negotiate a sweet deal with the iPhone.

[Sunny324]

yeah, maybe, once they get their HSPA network they COULD get the iPhone, but it does depend on if Rogers has an exclusivity deal or not...

but once Telus's HSPA network is up, you can always buy an iPhone and then unlock it to use on Telus...

hopefully this happens soon, then I can stay on Telus and next year when my 3 years is up negotiate a sweet deal with the iPhone.

=D I've confirmed the rumor - friend's company had a presentation from Bell...and they said Bell/Telus were upgrading their networks to allow for iphones in the fall. =D

[WolfDV]

=D I've confirmed the rumor - friend's company had a presentation from Bell...and they said Bell/Telus were upgrading their networks to allow for iphones in the fall. =D

well they are both in the progress of adding hspa capabilities to their exisitng cdma infrastructure.. the question now is will bell and telus be able to sell iphones aswell, or will rogers retain exclusivity?

regardless, this fall/spring next yr will be very interesting

[IntrepidRT]

well they are both in the progress of adding hspa capabilities to their exisitng cdma infrastructure.. the question now is will bell and telus be able to sell iphones aswell, or will rogers retain exclusivity?

regardless, this fall/spring next yr will be very interesting
I'll pass on the iPhone, what I'm REALLY interested in is a Bold!

[DaHonga]

Well, on July 15th, you can get the Blackberry Tour, which is the newest Blackberry out there on the market. It's better than the Bold in every aspect except it doesn't have WiFi...

[Boardman]

Any thoughts on this plan? $50/month +SAF+911

250 anytime min.
unlimited e/w @ 5
unlimited text
unlimited incoming
voice mail 3
caller ID/call waiting/call forward/conference call
unlimited data (email/web/streaming/message)

No contract

It's the best I've been able to negotiate so far, and it's good for 90 days which should be long enough for the HTC Touch Pro 2 to hit the shelves (fingers crossed)

Is this plan for a BB or all other data devices. I'm thinkin' it might be all other as you mention the TP2 but I want to be sure. I'm looking to negotiate a BB plan as my contact is up. Thx

[WolfDV]

I'll pass on the iPhone, what I'm REALLY interested in is a Bold!

then get the new Blackberry 9630 Tour, when released right away.. i personally think its better than the bold (smaller, better keyboard, nice looks, similar screen/interface)

[sttryffe]

I just got a plan today (6 month left on a 3 year contract) that I'm quite happy with...thanks to all the great RFD people on this site! Here's the plan...

250 Daytime min.
Unlimited incoming
6pm e/w
CD/VM 10/Unlimited Text
$27.70

Loyalty Data Plan
$25

Total $52.70

I'm very happy with this.....Thanks again everyone!!!!!!!!!!!!!!!

[a in yul]

did u resign, what is the loyalty data plan comprised of?

and a new phone too?

[sttryffe]

did u resign, what is the loyalty data plan comprised of?

and a new phone too?

No...I just got the plan changed. The loyalty data plan is basically unlimited data, email, messaging etc.....people usually get it at $30 from my understanding...but the rep took 5 bucks of...and called the "loyalty data plan". Works for me!

[CailinBlue]

Does telus offer these type of deals to pay & talk clients if you want to sign up?

[a in yul]

No...I just got the plan changed. The loyalty data plan is basically unlimited data, email, messaging etc.....people usually get it at $30 from my understanding...but the rep took 5 bucks of...and called the "loyalty data plan". Works for me!

so this is the same as the old 15$ data plan, right?

[yayaya]

I'll pass on the iPhone, what I'm REALLY interested in is a Bold!

I'll pass on the Bold........what I am really interested in is the "Tour" !!

:cheesygri

[sttryffe]

so this is the same as the old 15$ data plan, right?

I believe the rep said that they used to have a promo awhile back with a $15 data plan. Now that would have been nice!

[sttryffe]

I'll pass on the Bold........what I am really interested in is the "Tour" !!

:cheesygri

I your opinion...why would one choose the Tour over the Bold?

[mrxian]

I your opinion...why would one choose the Tour over the Bold?

Exactly! There is no WIFI on the Tour, completely stupid decision just like the Storm v1.

[cashinstinct]

Does telus offer these type of deals to pay & talk clients if you want to sign up?
In March 2009, after being Pay&Talk for 2 years, I got:
1 year contract

Base $17.50
200 anytime min.
unlimited e/w @ 6
unlimited incoming (free for 1 year)
voice mail 3 (free for next 3 years)
caller ID (free for next 3 years)

$5 extra for My Fav 5 local (5 numbers illimited calling, rebat good for next 3 years)

+ SAF $ 6.95 + $0.75 911 + taxes = $34.09 (using Quebec tax)

[cashinstinct]

Question regarding Telus Mobility online account:

In Airtime summary (usage):
Am I the only one that "remaining minutes" always stay at the same number of "included minutes " (100) ?

I am doing some calls during day period (which not covered by other features of my plan), but the number still shows like all my minutes are not used.

Thank you in advance.

[FerrisB]

Exactly! There is no WIFI on the Tour, completely stupid decision just like the Storm v1.

It depends. I have WIFI on my diamond and have never used it. I have unlimited data so there is no point.

I think we will see less and less WIFI on smartphones as data plans get cheaper.

[Gnome187]

Question regarding Telus Mobility online account:

In Airtime summary (usage):
Am I the only one that "remaining minutes" always stay at the same number of "included minutes " (100) ?

I am doing some calls during day period (which not covered by other features of my plan), but the number still shows like all my minutes are not used.

Thank you in advance.


the reason your included minutes stay at 100 is because telus exhausts your bonus 100 minutes first.

after those minutes are used up, you will definitely see the changes in the remaining minutes.

[cashinstinct]

the reason your included minutes stay at 100 is because telus exhausts your bonus 100 minutes first.

after those minutes are used up, you will definitely see the changes in the remaining minutes.

Thank you for the answer.

I see, makes sense. I would have liked to see how minutes I use daily for calls I make (not incoming), but I can guess it's less than my bonus minutes, so I use less than half.

Considering weekends-incoming-fav 5 calls are excluded, no wonder I use less than 100 minutes.

[sttryffe]

It depends. I have WIFI on my diamond and have never used it. I have unlimited data so there is no point.

I think we will see less and less WIFI on smartphones as data plans get cheaper.


Again...I was just wondering how the Tour and the Bold stack up against one another....and what are some of the reasons that someone would choose one over the other?

[slaman]

What I have read is that Telus will be launching three phones in July:

Blackberry Tour on July 15th
HTC Snap on July 15th
HTC Touch Pro 2 on July 21st

I'm debating between the Blackberry Tour and the HTC Touch Pro 2 - the "pros" of the two being that the Blackberry has a huge app warehouse and you can Blackberry instant message others, whereas the HTC Touch Pro 2 comes pre-loaded with Office file-viewing capability and Wifi.

From what I can see, both offer both CDMA/GSM support, which is nice to see.

I have no comments on the Tour over the Bold.

[MilkyWind]

my current plan is crap.

With all these good plans u guys have listed from retentions, do they make u sign a contract?

Right now my plan is
250 minutes Daytime minutes
U/E/W After 9:00pm
Unlimited Texting
Voicemail 10
Call display/waiting/etc

All that for like $39 after taxes and activation fee. I feel like I'm being ripped off.

My friend from bell is offering me this if I sign a 1 year contract (but I haven't heard really good things about bell):

200 daytime minutes
Unlimited texting
Unlimited after 6:00pm and weekends
Unlimited incoming
Voicemail/Display/Waiting/Etc

$31 after tax.

[StoneColdWhat]

my current plan is crap.

With all these good plans u guys have listed from retentions, do they make u sign a contract?

Right now my plan is
250 minutes Daytime minutes
U/E/W After 9:00pm
Unlimited Texting
Voicemail 10
Call display/waiting/etc

All that for like $39 after taxes and activation fee. I feel like I'm being ripped off.

My friend from bell is offering me this if I sign a 1 year contract (but I haven't heard really good things about bell):

200 daytime minutes
Unlimited texting
Unlimited after 6:00pm and weekends
Unlimited incoming
Voicemail/Display/Waiting/Etc

$31 after tax.

Don't worry about what you hear and don't hear. People talk sh*t about telus,bell,roger, etcall the time, its just their opinion.

[J09GTSGraphite]

Just go to blackberry.com and compare devices for ther Tour and the Bold...
I dont think the Tour (as per blackberry.com site) has wifi..unless Im mistaken?
Otherwise they are similar devices.

As for Telus.....The wifi doesnt do u much good if u have an unlimited data plan,...Not sure if they offer one???
Im on MTS with my Storm, and have unlimited data....so wifi wouldnt make a diff for me.....

And besides, you cant go to the States and use Wifi anyways...you get charged roaming!


Only thing I found with my Storm and the SIM card in it...is that if I manually switch to a GSM network...it wont work...it shows no signal! Its like the GSM function is locked or something..anyone else?

[coppercarbide]

Phoned in for my brother, thought I'd add the deal the collection.

250 anytime
Unl e/w @ 6PM
Free inc
Unl txt w vm + cid
200 LD in Canada (this was the only one I really had to bargain for)
$20 + SAF + Tax
Plus
My Faves 5 LD @ 10
Kept $15 unl data (from old plan)

Also, they credited the overage charges he's racked up in the last two months. Wasn't too hard, he's 4 months away from the end of contract. They didn't force a re-sign today, but I told them he wanted a new phone and they said he would be expected to re-sign for a 1 year min term when he gets a new phone in the next few weeks.

[noexistence]

Wow ran into a real cow of a CSR on Saturday. I've begun describing her to my friends as "The Queen of the Harpies"...quite the chip on her shoulder. She wouldn't stop talking when I tried to ask questions, told me I didn't listen, didn't listen to me, took away a bunch of offered features, told me I couldn't get a hardware signing discount unless I gave up MORE features, told me I had to sign today or Telus was going to retracted the offer, and was an all around cow. She kept going on and on about how Telus needs to make money and about how would Telus stay in business if they gave these kinds of plans to everyone. Oh, and what they offered wasn't a "plan", it was a "Feature Set Signing Bonus" or something like that. So whenever I said plan (meaning the offer) she would talk about the "plan" as in without the free add-ons. She was super anal about the Telus terminology and at the end of it had me very frustrated and very confused. I was stonewalled that that had just happened to me. It was actually so bad I was almost tempted to say to hell with Telus and pay more for another provider....but I pushed past a REALLY bad CSR experience and got another one that put the original offer back on the table...and I took it.

I'm actually going to call today to see how the Telus-2-Telus works (is it just Telus or Telus and there subsidiaries), update some account info, and find out the name of "The Queen of the Harpies" so I can file a complaint against her. Stupid cow *spits*

Anyways I signed up yesterday under a 2 year contract:

250 Daytime minutes ($0.35 per additional minute)
75 Long Distance minutes ($0.35 per additional minute)
Evenings and Weekends 6pm - 7am
Conference Calling/Call Waiting
C.ID/V-mail 10 (free add-on)
+100 daytime minutes (free add-on)
Unlimited Text Messaging (free add-on)
Telus-2-Telus Long Distance (free add-on)
Call Forwarding (free add-on)


$10 (SuperTalk 10 plan) + $6.95 (System Access Fee) + $0.75 (911) + $2 (5pm calling add-on) + $10 (My Five National add-on) + 12% (tax) = $33.26

I also got the 2 year contract hardware discount (take that cow!) and picked up a LG Dare for $150. So far I'm digging the phone but I was told that the Web Browser was problematic and could crash the phone. Since I didn't surf I was ok with that.

[OldFortYork]

Been with Telus since 1999, Called Telus L&R. This is what we're starting with:

3 Years Contract

-> 300 Minutes
-> Unlimited E/W @ 5pm
-> Unlimited Telus to Telus
-> Unlimited Text
-> Unlimited Data
-> Enchanced Voice Mail 10
-> Call Display/Call Waiting/Conference Calling

Telus Offer: $54.10 + SAF + tax

I want unlimited incoming, which I assume is better than TELUS to TELUS?

What do you guys think? Probably could do a bit better.

[Trowa]

Here is my deal

EPP Talk 17.30 - $17.30
200min
Call waiting
Conference Calling
E/W after 6pm - $0
Business Flex VM10 & Caller ID - $0
Loyalty Messaging - $0
Unlt'd Personal Email & IM 15 (unlimited Data, MSN, Browsing, email) - $15
Business Flex Mobile-to-Mobile - $0

17.30 + 15 + 6.95 + .75 = 40.00 * tax = $45.20 / incl tax

NO CONTRACT REQUIRED. NO CONTRACT AT ALL.

I really should get free Telus 2 Telus and Call forwarding just because. Maybe I'll get it added next week.

I'm selling this line with a BlackBerry Storm if anyone is interested. PM is key

Phone number is 416-###-20##

# = repeated number

[ricenice]

Here is my deal

EPP Talk 17.30 - $17.30
200min
Call waiting
Conference Calling
E/W after 6pm - $0
Business Flex VM10 & Caller ID - $0
Loyalty Messaging - $0
Unlt'd Personal Email & IM 15 (unlimited Data, MSN, Browsing, email) - $15
Business Flex Mobile-to-Mobile - $0

17.30 + 15 + 6.95 + .75 = 40.00 * tax = $45.20 / incl tax

NO CONTRACT REQUIRED. NO CONTRACT AT ALL.

I really should get free Telus 2 Telus and Call forwarding just because. Maybe I'll get it added next week.

I'm selling this line with a BlackBerry Storm if anyone is interested. PM is key

Phone number is 416-###-20##

# = repeated number

Seriously Dude your post belongs to the BST not the Hot Deals Forum!!!! jesus....

[Gnome187]

Wow ran into a real cow of a CSR on Saturday. I've begun describing her to my friends as "The Queen of the Harpies"...

it's too bad you didn't get the rep's name. i had to deal with a rep like that before. but, honestly, that was the only real bad experience i had with telus.

you should know that you could take advantage of this situation by complaining to telus, and get them to further compensate you. that's exactly what i did. maybe unlimited incoming or my5 for free or something. but, really, your plan's already pretty solid.

seeing as you're located in winnipeg, they might just give it to you though...

[noexistence]

I want unlimited incoming, which I assume is better than TELUS to TELUS?

What do you guys think? Probably could do a bit better.

Depends...Unlimited Incoming is Local Calls Only where as Telus to Telus is National. It really depends on how you use your phone but if you don't know many telus friends or don't have Telus friends across Canada (aka you get free long distance calling to them if I understand it correctly) then you may be better off with Unlimited Incoming. I believe both are a $15 add-on so you *might* be able to do a 1-to-1 swap...but then again you might not. I tried to swap T-2-T for MyFave National and one CSR said yes and one said no. Depends on the CSR really.

[noexistence]

it's too bad you didn't get the rep's name. i had to deal with a rep like that before. but, honestly, that was the only real bad experience i had with telus.

you should know that you could take advantage of this situation by complaining to telus, and get them to further compensate you. that's exactly what i did. maybe unlimited incoming or my5 for free or something. but, really, your plan's already pretty solid.

seeing as you're located in winnipeg, they might just give it to you though...

I actually got her name. I called up and asked the CSR the name of the person I talked to on July 11. I said I wanted to "write into her supervisor to let them know about the astounding job she did for me that day" :evil: The CSR said "Oh wow that's really nice of you" and then gave me the EXACT spelling of her first name (no last names which makes sense) so that I could ensure her supervisor knew who I was talking about. Little did he know. :lol: It's a pretty unique spelling so I think Telus will know who I'm talking about.

[OldFortYork]

Depends...Unlimited Incoming is Local Calls Only where as Telus to Telus is National. It really depends on how you use your phone but if you don't know many telus friends or don't have Telus friends across Canada (aka you get free long distance calling to them if I understand it correctly) then you may be better off with Unlimited Incoming. I believe both are a $15 add-on so you *might* be able to do a 1-to-1 swap...but then again you might not. I tried to swap T-2-T for MyFave National and one CSR said yes and one said no. Depends on the CSR really.

I think I might stick with Telus to Telus, as I have my wife under my account as well as my brother so it makes sense. I'll see if I can add in unlimited incoming for slightly more.

Time for Round 2 of negotiations tomorrow ...

[noexistence]

I think I might stick with Telus to Telus, as I have my wife under my account as well as my brother so it makes sense. I'll see if I can add in unlimited incoming for slightly more.

Time for Round 2 of negotiations tomorrow ...

I know they offered me Unlimited Incoming for $10 which I believe is a $5 discount.

[SwiZz]

If anyone is planning on signing a new contract in the next 2-3 weeks for telus, I would be able to help you get a $50 gift card towards accessories, or possibly credit, I'll have to double check. But PM me if interested. Cheers.

[noexistence]

If anyone is planning on signing a new contract in the next 2-3 weeks for telus, I would be able to help you get a $50 gift card towards accessories, or possibly credit, I'll have to double check. But PM me if interested. Cheers.

Where were you 2 days ago when I signed the paper work? ;P

[SwiZz]

Where were you 2 days ago when I signed the paper work? ;P

lol sorry =)

Did you get the Tour? If so, how are you liking it?

[SoGood]

just a thought....
would anybody know if the tour would be compatible with the HSPA network that telus is setting up? or would it stay on the CDMA network?

[noexistence]

lol sorry =)

Did you get the Tour? If so, how are you liking it?

No I got the LG Dare.

As much as I want a smart phone (aka better calender), I don't want to spend the $15/mth on a dataplan I wasn't going to use.

[noexistence]

just a thought....
would anybody know if the tour would be compatible with the HSPA network that telus is setting up? or would it stay on the CDMA network?

My manager friend said none of the phones are HSPA compatible but Telus will most likely offer some kind of discount/incentive to get people to switch when the new network comes out.

[devilsknight]

Here is my deal

EPP Talk 17.30 - $17.30
200min
Call waiting
Conference Calling
E/W after 6pm - $0
Business Flex VM10 & Caller ID - $0
Loyalty Messaging - $0
Unlt'd Personal Email & IM 15 (unlimited Data, MSN, Browsing, email) - $15
Business Flex Mobile-to-Mobile - $0

17.30 + 15 + 6.95 + .75 = 40.00 * tax = $45.20 / incl tax



I tried today to keep my EPP Talk 17.30 plan and they told me it couldn't be done. Same thing for the Super Talk 10 plan...said it couldn't be done. Seeing people here getting these two plans makes me feel like he was lying.

Here's the offer they put on the table for me today. I feel it can be much better so I walked away from it for now.

3 year term

Super Talk 15
200 Minutes
Eve & Weekends from 6pm
Free Telus to Telus
Free Unlimited Text Messaging
Free Voicemail 10
Free CallerID

$32.70 + $6.95 + $0.75 + Tax = $45.65 all in

I'm currently on

EPP Talk 17.30
200 Minutes
Eve & Weekends from 6pm
Free Voicemail 10
Free CallerID

$17.30 + $6.95 + $0.75 + Tax = $28.25 all in

This is what I want (exactly what they wouldn't give me, but my brother has...which I negotiated...not to mention i've been with Telus 10 years...my brother 4 years)

My brothers current plan

Super Talk 10
200 Minutes
Eve & Weekends from 6pm
Incoming Calling - $10
Free Voicemail 10
Free CallerID
Free Telus to Telus
Free Unlimited Text Messaging

$10.00 + $10.00 + $6.95 + $0.75 + Tax = $31.31 all in

$14 difference for pretty much the exact same thing I want !!! ARGH !

He was trying to convince me that it's a good plan, their offer...I told him how much my brother pays and said I'll try again later I suppose !

[noexistence]

3 year term

Super Talk 15
200 Minutes
Eve & Weekends from 6pm
Free Telus to Telus
Free Unlimited Text Messaging
Free Voicemail 10
Free CallerID

$32.70 + $6.95 + $0.75 + Tax = $45.65 all in

I'm currently on

EPP Talk 17.30
200 Minutes
Eve & Weekends from 6pm
Free Voicemail 10
Free CallerID

$17.30 + $6.95 + $0.75 + Tax = $28.25 all in



lol...man your current plan is just as good as what they offered you. T-2-T is $15 and Unlimited Text Messaging is $10 so they saved you a whopping $7.60!! Telus luvs u! lol

From my understanding SuperTalk 10 is only available in Manitoba...because we are the cheapest basstardos in Canada...well that and Telus doesn't have a very good foothold in our province yet. :D

[SoGood]

lol...man your current plan is just as good as what they offered you. T-2-T is $15 and Unlimited Text Messaging is $10 so they saved you a whopping $7.60!! Telus luvs u! lol

From my understanding SuperTalk 10 is only available in Manitoba...because we are the cheapest basstardos in Canada...well that and Telus doesn't have a very good foothold in our province yet. :D

i've read on other telus/cell phone forums from posters who live in ontario that got the supertalk10 through retentions...i guess it just just depends on the CSR:S

[devilsknight]

i've read on other telus/cell phone forums from posters who live in ontario that got the supertalk10 through retentions...i guess it just just depends on the CSR:S

Exactly. Considering my brother got that plan through my negotiating his contract and he's a 5 min drive from me...none to happy about it !

I'll try again tomorrow :D

[Carebear]

Just contacted Telus and they were able to add a few things to my Insider Plan ($17.30) for the next 3 years: Package 12 (which is Caller ID and Voicemail 10, value $12), 200 mins Canadian long distance (value $20), and 250 text msg (value $5). Plus 2 free months. FYI, I've been with Telus for 10 years now.

By the way, I was informed that January 2010 will see Telus launch its new HSPA network with SIM card capability on its new phones.

[yuen47]

Wish there were more BC folks here for reference, as Telus does things greatly based on regions... but I just phoned in, to get my caller ID and texting cleared up.

EPP
200 mins
CID + VM3
Evenings 6pm + weekends
Messaging 250

All on the usual EPP 17.30 + 6.95 + 0.75 + tax. = 28 flat.

Still on the same 2 year contract, to end this December.

Wasn't asking for too much at all, and they said ok no problems...also inquired about HSPA - yes, she confirmed it was going to be Sept. 2nd launch. And at the same time they will launch a whole bunch of phones as well, so looking for a dataplan/phone, best bet is to hang on until they do that. Also mentioned that she was not supposed to be disclosing any specifics regarding that either!

[neha007]

Called in costumer service today to see there offers for me lol

2 year contract
Sweet Deal $20
- 200 anytime minutes
-Evenings and weekends starting at 6

3$- 30 sent and unlimited received text
10$- Unlimited incoming

Extras to keep: Caller Id and Voice Mail

20+10+3+SAF and txt
Total= roughly 45-46$ a month

That is a crappy deal from costumer service, know others paying the same from bell with a smart phone.
And the lady first included caller id and voice mail for $15, when infact I can keep those for free since I am a pay as you go client XD. I didn't say anything about that and shes like I can remove that fee lol. Like hummm... If you read the section about switching from pay as you go to monthly it says "Keep your features Your voice mail and Caller ID will carry over at no extra cost to your new plan."

I am going to call costumer loyalty in a bit and see what they say. Not sure if it's a good idea to call them now since I just got off the phone with costumer service.

It was funny when I told her I still have not made up my mind, and she seemed disappointed for not switching right then.
I am seriously considering Fido or Koodo as there plans seem better, but I like telus so will keep trying
--------------------------------------------

Or would it just be better to go with
$20 Sweet Deal
-200 anytime
-E/W @ 6
$3- 30 sent and unl text
- Caller Id and VM

That would be roughly $33

I was really hoping for unlim incoming and a plan for under $40 including system access fee and taxes

[psyko514]

I am seriously considering Fido or Koodo as there plans seem better, but I like telus so will keep trying

TELUS owns Koodo. Same network.

[neha007]

Yeah I know they do, but based on there website the rate plans presented on the koodo seem much better than the telus ones at the moment

[SwiZz]

Yeah I know they do, but based on there website the rate plans presented on the koodo seem much better than the telus ones at the moment

Anyone know if koodoo's network coverage is of a lesser quality than telus'?
I'm not sure how it works with Fido/Rogers....is it the same exact network/quality/etc.?

[psyko514]

Yeah I know they do, but based on there website the rate plans presented on the koodo seem much better than the telus ones at the moment

That's because they're the budget brand, similar to Rogers and Fido or Bell and Solo. The trade off is less phone selection and fewer customer service hours.


Anyone know if koodoo's network coverage is of a lesser quality than telus'?
I'm not sure how it works with Fido/Rogers....is it the same exact network/quality/etc.?

Network and quality are exactly the same.

[DaHonga]

I was on a three year term with 10 months to go and I elected to renew my plan 3 year contract for the Blackberry Tour.

They offered me $300 off new smartphone device but this is ******** because it's actually not off the promo price but the no contract price so $599 - $300 = $299 which is still higher than the $229 promo price. I called in the day I was at the telus store with my Tour in hand, I talked them into giving me the BB Tour for the promo price under a minimum Voice+Data combo of $45+.

This made them switch my EPP 17.30 plan to the Sweet Deal 20 plan so basically I had to pay $2.70 more for the exact same thing. This including the new $20 500MB data package and $5 250 Text came out to be $45 + SAF + 911 + Taxes.

I just called in today and worked a bit of magic. Now my plan is:

Sweet Deal 20 - $20
-200 min + 100 bonus
-Unlimited WE/WN 6pm
-CD, CW, CC
-Voicemail 3
-Unlimited Text
Smartphone Data Add-On - $20
- 500MB IM, E-mail, Web, Video Streaming

Total $20+$20+SAF+911+Taxes = $54 ALL IN

I'm happy with what I have now finally!

[neha007]

I called Retentions today and got offered the same thing as CS

So basically

Sweet Deal 20
- 200 anytime minutes
- Evenings and weekends at 6:00
-Caller Id + Vm
3$- 30 sent and unlimited received txt
10$- Unlimited incoming

Roughly 45$ a month

Am now considering forgetting the Unlimited incoming and upgrading to a 5$ txt message pack
So 25+saf+tax= roughly $35

[isimportant]

Need some help guys. I have been with telus for just under 2 years now and had the following plan

350 min
ev and wekends 6pm to 7 am
call id, voicemail
unltd txt

all for 25 dollars plus fees and tax

My place of employment is offering me this bell dataplan offer

400 min
unltd web, email, im
Unltd txt, photo and video
with option of free incoming, or early evenings and weekends or my fab 5

as wll as caller id with message center

for 47 dollars plus fees and tax


Now i am interested in having a data plan, but 47 seems a bit high for many features im not gonna use (mainly im and photo and video txting) what do you guys reccomend

p.s. Telus retention basically laughed at me when i asked them to match bells offer

[seanm2000]

Need some help guys. I have been with telus for just under 2 years now and had the following plan

350 min
ev and wekends 6pm to 7 am
call id, voicemail
unltd txt

all for 25 dollars plus fees and tax

My place of employment is offering me this bell dataplan offer

400 min
unltd web, email, im
Unltd txt, photo and video
with option of free incoming, or early evenings and weekends or my fab 5

as wll as caller id with message center

for 47 dollars plus fees and tax


Now i am interested in having a data plan, but 47 seems a bit high for many features im not gonna use (mainly im and photo and video txting) what do you guys reccomend

p.s. Telus retention basically laughed at me when i asked them to match bells offer

Umm that Bell plan isn't even that good, so I'm actually shocked that they would not match that. The lowest Telus will offer you with unlimited data is $20 + $25. If you can handle only 500MB, they could do it for $20+$20 (Sweet Deal 20 + $20 500mb).

The Plan I have is:

Sweet Deal 25 - 30% discount, so 17.50
EW 6pm
200 + 250Bonus Minutes
Unlimited Incoming Calls
Fave 5 Nationwide
200 Canadian Long Distance Minutes
Unlimited Text
Unlimited Data
Caller ID
Voicemail 25

Total of $17.50 + $25 ($42.50)


This is a very rich offer I have, but at the least, they could at least match it, and provide at least one of the 3 options bell had (incoming, fab 5, or extended evenings and weekends - if not all 3, like i have).

Call them back - they can do it - just takes some persistence!

Good luck

[noexistence]

HOLY CRAP they bait and switched me! Below it what I was offered by Phillip.

SuperTalk 10

250 Daytime minutes ($0.35 per additional minute)
75 Long Distance minutes ($0.35 per additional minute)(free add-on)
Evenings and Weekends 6pm - 7am
C.ID/Vmail 10(free add-on)
Conference Calling/Call Waiting
+100 daytime minutes (free add-on)
Unlimited Text Messaging (free add-on)
Telus-2-Telus Long Distance (free add-on)
Call Forwarding (free add-on)
5pm Calling ($2 add-on)
My Fave Nation ($10 add-on)

Hardware Discount based on a 2 year contract.

$10 (SuperTalk 10 plan) + $6.95 (System Access Fee) + $0.75 (911) + $2 (5pm calling add-on) + $10 (My Five National add-on) + 12% (tax) = $33.26


and this is what I actually got

SuperTalk 10

250 Daytime minutes ($0.35 per additional minute)
100 Long Distance minutes ($0.35 per additional minute) ($10 add-on)
Evenings and Weekends 6pm - 7am
C.ID/Vmail 10(free add-on)
Conference Calling/Call Waiting
+100 daytime minutes ($10 add-on)
Unlimited Text Messaging ($10 add-on)
Telus-2-Telus Long Distance (free add-on)
Call Forwarding (free add-on)
5pm Calling ($2 add-on)
My Fave Nation ($15 add-on)

Hardware Discount based on a 2 year contract.

$10 (SuperTalk 10 plan) + $6.95 (System Access Fee) + $0.75 (911) + $2 + $10 + $10 + +$10 + $15 + 12% (tax) = $72.46!!!

And apparently it's all my fault because they supposedly made it very clear if I took the hardware discount I couldn't have all the add--ons...but I even had the MANAGER of the Telus store confirm all the free add-ons and yet somehow I still got bait and switched!

:mad::mad::mad::mad::mad:

They have all parties involved talking amongst themselves but I'm afraid I'm going to get nailed on the handset charges. Any advice on what to do??

[SwiZz]

Just keep complaining. You shouldn't have to pay for something that was agreed upon. If this is just the first bill, tell them you don't want in the contract anymore since it was apparently not clear what was agreed upon. Did you have any conversations over the phone? THey usually record calls so ask them to check the voice logs.

[noexistence]

Just keep complaining. You shouldn't have to pay for something that was agreed upon. If this is just the first bill, tell them you don't want in the contract anymore since it was apparently not clear what was agreed upon. Did you have any conversations over the phone? THey usually record calls so ask them to check the voice logs.

Ya all my conversations with them were over the phone so I'm afraid I'll have to ask them to check the voice logs because I swear they said I could have the plan AND the hardware discount. Actually I wouldn't doubt that's what they are doing right now because they still haven't called me back yet. But I mean...let's be honest here...would anyone in their right mind take a $200 phone discount over paying an extra $40/month?? That's like an extra $1000 over 2 years!

It actually gets better though. I went home and got my contract. It states "You have chosen to sign up for a 24 month service period on the Super Talk 15 plan.". So ya...they are now charging me for a service I didn't sign up for. lol This is ridiculous.

[catwalk]

I thought I did OK but once again I got screwed. The CSR convinced me out of the EPP plan for my one phone and took $15 off the other - not a huge difference. Not happy, been with Telus for 12 years. All I wanted was my bill under $100 but still comes up to about $115 all in.

First phone (HTC P4000):
Student 50 - 200 daytime mins, unlim nights(5pm)/weekend, FAV 10, unlim text, unlim IM/internet/email - $50
Caller ID, VM 10, call wait - free (used to pay $15)
200 LD mins - free
$65 all in

Second phone (HTC Diamond):
Combo 35 - 300 daytime mins, 500MB internet/email/IM, unlim text - gave for $35 instead of $45
Caller ID, VM 3, call wait - free
200 LD mins - free (used to pay $5 for 25 mins LD)
$50 all in

First phone I only use about 50MB a month internet, second is about 100MB so both plans are excessive. They told me to keep the student 50 since you can't get it anymore and it's the only one that has FAV 10 left.

[Jim Jay]

Blackberry Tour Phone $229.99
$130 credit to my account
Unlimited text message, voice mail 10, internet, instant message, call display, unlimited personal email
200 mins
Unlimited weekday start at 6pm
Unlimited weekend

52.70+taxes=$59.55

Good or not :?:

[cashinstinct]

IFirst phone I only use about 50MB a month internet, second is about 100MB so both plans are excessive. They told me to keep the student 50 since you can't get it anymore and it's the only one that has FAV 10 left.

Are both phones for you? :lol:

[SoGood]

Blackberry Tour Phone $229.99
$130 credit to my account
Unlimited text message, voice mail 10, internet, instant message, call display, unlimited personal email
200 mins
Unlimited weekday start at 6pm
Unlimited weekend

52.70+taxes=$59.55

Good or not :?:

i'd say solid...pretty standard when compared to the other retention plans....
20 - voice
25 - data
6.95 +.75 SAF

am i correct? the credit is nice, but that's like 2 months free
also, i'm assuming this is under 3yr contract? that might hurt if you can't bring the BB tour over to their new network when it's up and running.

[asianraver]

Hey guys,

I'm thinking about taking over someone's Telus contract with about 14 months left.

Here's his plan, can you tell me if this is a good deal?

-150 daytime minutes
-Evenings and Weekends @6pm
-Voicemail
-Caller ID
-Call Waiting
-Unlimited INCOMING Calls
-Unlimted Incoming and outgoing TEXTS
----------------------------
$30/month

AND for DATA:

Unlimted Email, Blackberrry Messenger, Facebook, MSN, Internet Browsing
----------------------------
$15/month

Total = 30+15 + SAF + 911 = 52.50 * Tax = ~$59 / month

And he's giving me his 7 month old Blackberry Pearl.

Is this a good deal?

[SoGood]

Hey guys,

I'm thinking about taking over someone's Telus contract with about 14 months left.

Here's his plan, can you tell me if this is a good deal?

-150 daytime minutes
-Evenings and Weekends @6pm
-Voicemail
-Caller ID
-Call Waiting
-Unlimited INCOMING Calls
-Unlimted Incoming and outgoing TEXTS
----------------------------
$30/month

AND for DATA:

Unlimted Email, Blackberrry Messenger, Facebook, MSN, Internet Browsing
----------------------------
$15/month

Total = 30+15 + SAF + 911 = 52.50 * Tax = ~$59 / month

And he's giving me his 7 month old Blackberry Pearl.

Is this a good deal?

i'd say thats pretty good if you don't have to pay to take over his/her plan.
the $15 data plan isn't even offered anymore in retention negotiations

[livingskiessaskatoon]

i'd say thats pretty good if you don't have to pay to take over his/her plan.
the $15 data plan isn't even offered anymore in retention negotiations

Why would anyone pay to take over someone's plan, as presumably they want to get rid of it, and thus, you'd be doing them a favour to take it over?

[SoGood]

Why would anyone pay to take over someone's plan, as presumably they want to get rid of it, and thus, you'd be doing them a favour to take it over?

check the BST forum...people do sell their plans and people do pay to take over plans if they like the features and can't get it themselves.

[SwiZz]

check the BST forum...people do sell their plans and people do pay to take over plans if they like the features and can't get it themselves.

Yup.

For example, my current plan with telus is:

400 daytime mins
100 Long distance mins
E&W at 6pm
Caller ID, 2500 txt msgs, Call Conferencing, Waiting, VM3

+ 15 Unlimited Data Plan

$17.50 + $15 + SAF + Taxes = $45.20 a month

having it on your account will save you a lot of money over the next few years.....so yeah sometimes its worth it to pay extra to save much more money in the long run.

[seanm2000]

Hey guys,

I'm thinking about taking over someone's Telus contract with about 14 months left.

Here's his plan, can you tell me if this is a good deal?

-150 daytime minutes
-Evenings and Weekends @6pm
-Voicemail
-Caller ID
-Call Waiting
-Unlimited INCOMING Calls
-Unlimted Incoming and outgoing TEXTS
----------------------------
$30/month

AND for DATA:

Unlimted Email, Blackberrry Messenger, Facebook, MSN, Internet Browsing
----------------------------
$15/month

Total = 30+15 + SAF + 911 = 52.50 * Tax = ~$59 / month

And he's giving me his 7 month old Blackberry Pearl.

Is this a good deal?

Not really - that looks like a standard plan. Looks like Talk to Me 30. It should also have 100 long distance minutes included, if I am right.

Anyways, its ok, but try to get him/her to switch their plan to the $20 sweet deal 20 plan with a few freebies, prior to porting.

FYI Sweet Deal 20 has 200 daytime, EW 6pm, VM3. I have the $17.50 version of this plan with tons of freebies, so its possible - especially if hes more than 6 months into a contract. Then you'll save $10/mth! That $15 data plan is an awesome deal tho, I'd go for that!

[seanm2000]

I thought I did OK but once again I got screwed. The CSR convinced me out of the EPP plan for my one phone and took $15 off the other - not a huge difference. Not happy, been with Telus for 12 years. All I wanted was my bill under $100 but still comes up to about $115 all in.

First phone (HTC P4000):
Student 50 - 200 daytime mins, unlim nights(5pm)/weekend, FAV 10, unlim text, unlim IM/internet/email - $50
Caller ID, VM 10, call wait - free (used to pay $15)
200 LD mins - free
$65 all in

Second phone (HTC Diamond):
Combo 35 - 300 daytime mins, 500MB internet/email/IM, unlim text - gave for $35 instead of $45
Caller ID, VM 3, call wait - free
200 LD mins - free (used to pay $5 for 25 mins LD)
$50 all in

First phone I only use about 50MB a month internet, second is about 100MB so both plans are excessive. They told me to keep the student 50 since you can't get it anymore and it's the only one that has FAV 10 left.

If you're only using 50mb/month, you certainly do not need unlimited data. Try for this:

Sweet Deal 20
200 + 100-200 bonus minutes
Fave 5 Nationwide - Free
200 CDN LD Min - Free
Unlim Incoming - Free
Unlim SMS - Free
$20 500MB data add on
Call ID/VM/any other features you need.


Then you're paying $20 + $20. You do lose 5 favourite numbers tho, so thats something to consider. Can you handle having only 5 fav numbers, but more daytime minutes? If you can, you should probably switch to this plan - which will save you $10 + tax/mth!

[asianraver]

Not really - that looks like a standard plan. Looks like Talk to Me 30. It should also have 100 long distance minutes included, if I am right.

Anyways, its ok, but try to get him/her to switch their plan to the $20 sweet deal 20 plan with a few freebies, prior to porting.

FYI Sweet Deal 20 has 200 daytime, EW 6pm, VM3. I have the $17.50 version of this plan with tons of freebies, so its possible - especially if hes more than 6 months into a contract. Then you'll save $10/mth! That $15 data plan is an awesome deal tho, I'd go for that!

hmmm.... that's a good suggestion, thanks seanm2000. But does the sweet deal 20 come with "unlimited incoming" and "unlimited out/in txt msgs"?

[neha007]

I ended up getting the plan today along with a Lg Dare :)

now here comes a noob questions lol:
1. I have Unlimited Local Calling for 3 months, that means I can call any one (local of course) and not be charged right? (think this)

or does this include incoming calls also?

I have upgraded to Early Evenings and Weekends Starting at 5 *only cost $2 to change from 6 to 5*
2. Now is this like: 5pm-7am monday-fri and Fri pm-Mon 7am (believe it is this)

Or Is is: 5pm-7am Monday- Sunday?

Sorry for these noobish questions but I had assumed I knew but want to make sure

[Jim Jay]

i'd say solid...pretty standard when compared to the other retention plans....
20 - voice
25 - data
6.95 +.75 SAF

am i correct? the credit is nice, but that's like 2 months free
also, i'm assuming this is under 3yr contract? that might hurt if you can't bring the BB tour over to their new network when it's up and running.

Yes, it's 3 years contract
I wonder what's going on if HSPA launch on Sept / Oct this year
Do I need to pay more for their new network
Talked to them 2-3 times, that's what I can get the most for the plan..I tried my best :-0

[noexistence]

Well I finally figured out what happened and no matter which way you slice it, I signed a contract. I accept that. But what happened was the person I was dealing with at the store I trusted was taking care of me, and even though no more than 2 minutes earlier we had the entire plan outlined and confirmed with the Telus call centre, the contract didn't state any of that. Instead of her going "oh crap none of that stuff is on there hold on" she had me sign it.

Again my fault for not reading it before I signed, but I still feel some of the blame is on her.

Today's lesson is it doesn't matter what anyone says when a signature is involved.

With that said I did get the first offer which wasn't as good as the second offer, but it was better than what I had before renegotiating. I'm still going to get a copy of my account notes through the Telus Privacy Centre, file a complaint against 2 of the Loyalty and Retention CSR I dealt with because they really had an attitude problem, and sing praises for a couple other CSR's for being very friendly, helpful and generally making this ordeal a little less painful.Well I finally figured out what happened and no matter which way you slice it, I signed a contract. I accept that. But what happened was the person I was dealing with at the store I trusted was taking care of me, and even though no more than 2 minutes earlier we had the entire plan outlined and confirmed with the Telus call centre, the contract didn't state any of that. Instead of her going "oh crap none of that stuff is on there hold on" she had me sign it.

Again my fault for not reading it before I signed, but I still feel some of the blame is on her.

Today's lesson is it doesn't matter what anyone says when a signature is involved.

With that said I did get the first offer which wasn't as good as the second offer, but it was better than what I had before renegotiating. I'm still going to get a copy of my account notes through the Telus Privacy Centre, file a complaint against 2 of the Loyalty and Retention CSR I dealt with because they really had an attitude problem, and sing praises for a couple other CSR's for being very friendly, helpful and generally making this ordeal a little less painful.

[yvrwindsor]

I ended up getting the plan today along with a Lg Dare :)

now here comes a noob questions lol:
1. I have Unlimited Local Calling for 3 months, that means I can call any one (local of course) and not be charged right? (think this)

or does this include incoming calls also?

I have upgraded to Early Evenings and Weekends Starting at 5 *only cost $2 to change from 6 to 5*
2. Now is this like: 5pm-7am monday-fri and Fri pm-Mon 7am (believe it is this)

Or Is is: 5pm-7am Monday- Sunday?

Sorry for these noobish questions but I had assumed I knew but want to make sure

1. unlimited local calling for 3 months includes all local/long distance incoming calls.
2. your first statement is correct. Hopefully, they don't start charging you this right away. This is not part of the contract. You can add or remove this anytime without penalty. I suggest you remove it for now and add it after your free 3 months unlimited local calling is over.

[neha007]

yvrwindsor, if I remove it I will have to pay the 7$ instead of $2 :(
But guess it's ok.

Thank you for the help :), will be using this up lol

[isimportant]

I got off the phone with telus, and once again complained that they were about to lose a good customer to bell and got transfered to retentions. The retentions agent gave me this plan

350 Minutes
Ev and wkends starting at 6pm-7am
unltd txt
caller id, and voicemail 3
As well as unltd data (does anyone know if this includes im, facebook, and email?)

all this for 50.00 plus saf and fees

but i do get hardware upgrade credit

this was the best plan he said he can offer me,

[Marching Crackers]

Ok, been with Telus since Sept 2001, have redeemed 1, count 'em, 1 phone rebate 5 years ago (and still have that LG flip camera phone !!) and am on the now defunct Big Deal (150 anytime min, 100 CAD LD on w-ends only, VM3, etc) for $25 per month,+ SAF etc ~$37 per month. Let my contract expire so am on 'month to month'. Telus retentions called me in Dec and asked me to call back. I finally called them back about a week ago to see what I could get and this is what I was offered for a non-data plan:

200 min
unlim eve & w-end from 9 pm

all for $20 + SAF etc....


This was a good deal, per CSR as my plan doesn't exist anymore. He added that since I was a long term client, he would offer me E&W from 6 pm for free and add in CID and VM for free too as well as 250 text.... but, if I wanted to keep my 100 min LD, it would be $10 per month or I could add My Fav 5 for $10, as a deal, since it was normally $15. So, basically, it would be $20 + $10 + SAF etc for what I have now plus CID.... so add CID for $5 per month....

I told him that was more than I was paying now for basically the exact same thing, but no matter what I said, he wouldn't budge. I asked about the $17.50 plan, and he said that was what he offered, just the discount that made it $17.50 was done.

OH, yes, and as for a new phone, he would graciously give me the rebate for the length of contract I signed. When I said that was what new, not have been with Telus for 8 years clients were getting, all he said was that was all he could do....

Did I just get a j3rk ? Any tips on how to proceed ? He was kind enough to tell me explicitly that he was going to 'put detailed notes' in my file.

[seanm2000]

I got off the phone with telus, and once again complained that they were about to lose a good customer to bell and got transfered to retentions. The retentions agent gave me this plan

350 Minutes
Ev and wkends starting at 6pm-7am
unltd txt
caller id, and voicemail 3
As well as unltd data (does anyone know if this includes im, facebook, and email?)

all this for 50.00 plus saf and fees

but i do get hardware upgrade credit

this was the best plan he said he can offer me,

Unlimited Data comes in two forms for telus:
1) Unlimited Email
2) Unlimited Data

Sometimes people confuse the two, but if he for sure offered you unlimited Data (it is a $25 retention plan) it is completely unlimited to do whatever you like, as long as you don't tether (or if you want to tether, just use tetherberry to avoid the ridiculous $8/mb charge). Use any application you want to use that data. I stream music for a few hours each day, and use about 8GB of data/month without any issues.

The plan they offered you is okay, but it could be had for $20 (sweet deal 20) + $25 unlimited data, so $45. The Sweet Deal 20 plan really only includes 200 daytime, EW 6pm, but they are able to add any feature or free minutes for free ontop of that. Sweet deal 20 is the cheapest publically available rate plan, unless you're lucky enough to get Supertalk 10 (highly unlikely).

If I were you, I'd definitely try to get some long distance minutes included. Ask for 75, as they have that option available. Also, I'm not sure how they got the $50 total, unless they are possibly offering you the much older $30 unlimited data plan, in which case, you could easily get them to knock an additional $5 off to give you the $25 unlimited data package.

[seanm2000]

hmmm.... that's a good suggestion, thanks seanm2000. But does the sweet deal 20 come with "unlimited incoming" and "unlimited out/in txt msgs"?


No it does not, but those are easy LnR negotiations. Talk to me 30 also does not include unlimited SMS, so that would be a separately provisioned free feature - they should have no problem offering that to you again.

Just call Loyalty and say Bell offered you a plan like:

300 daytime
100 Long Distance
Unlim Incoming Calls
Unlim SMS
EW from 6pm
Caller ID/Voicemail

for $20/month

I'm not sure what phone you have, but if it's a non-smartphone (ie not a winmo or blackberry) you could say they offered unlimited WAP browsing too. don't be afraid to add more on to their "offer", such as Fave 5. These features all have codes in the TELUS system, and they can all be provisioned. That is a very good, but no doubt attainable plan.

If they ask for the name of the plan Bell offered you, say you were told it is an EPP plan that they were offering you with bonuses as other lines in your household are with Bell.

Good Luck!

[seanm2000]

Ok, been with Telus since Sept 2001, have redeemed 1, count 'em, 1 phone rebate 5 years ago (and still have that LG flip camera phone !!) and am on the now defunct Big Deal (150 anytime min, 100 CAD LD on w-ends only, VM3, etc) for $25 per month,+ SAF etc ~$37 per month. Let my contract expire so am on 'month to month'. Telus retentions called me in Dec and asked me to call back. I finally called them back about a week ago to see what I could get and this is what I was offered for a non-data plan:

200 min
unlim eve & w-end from 9 pm

all for $20 + SAF etc....


This was a good deal, per CSR as my plan doesn't exist anymore. He added that since I was a long term client, he would offer me E&W from 6 pm for free and add in CID and VM for free too as well as 250 text.... but, if I wanted to keep my 100 min LD, it would be $10 per month or I could add My Fav 5 for $10, as a deal, since it was normally $15. So, basically, it would be $20 + $10 + SAF etc for what I have now plus CID.... so add CID for $5 per month....

I told him that was more than I was paying now for basically the exact same thing, but no matter what I said, he wouldn't budge. I asked about the $17.50 plan, and he said that was what he offered, just the discount that made it $17.50 was done.

OH, yes, and as for a new phone, he would graciously give me the rebate for the length of contract I signed. When I said that was what new, not have been with Telus for 8 years clients were getting, all he said was that was all he could do....

Did I just get a j3rk ? Any tips on how to proceed ? He was kind enough to tell me explicitly that he was going to 'put detailed notes' in my file.

The $17.50 plan is gone, and has been replaced by the exact same plan, except it is now $2.50 more/month. Kind of confusing, but the old plan (Sweet Deal 25) is cheaper than the plan you were offered, Sweet Deal 20. Reason being is Sweet Deal 25 was actually a $25 plan, but discounted by 30% to make it $17.50. So they are truthful in that manner.

Same as the other post I just responded to, they can offer you any of the features you asked for. You should be able to get all of the features you mentioned for the same $20 base plan.

Side note: 100 long distance minutes is not an option to give for free, its either 25 minutes, 75 minutes, or 200 minutes. I have 2 lines with the 200 minutes, but I've been told it's rather hard to get now. They could theoretically offer you 75 and 25 to make 100, but thats harder to get.

For pricing on a phone, I've only been with Telus for about 5 years, and always get early renewal offers for 3 year pricing normally only 8-16 months into my 3 year contract, and I just keep renewing. So I can't say they've been awfully bad to deal with in that case with me.

Your rep was offering you an okay deal, but based on your tenure with the company, they should be offering much more. Do keep in mind though, that because you do not have a BlackBerry (higher revenue), they will be more reluctant to offer more free features - so it might take some more work to convince them they really want to keep your business.

[cashinstinct]

$17.50 plan is gone? I officially have a plan that is gone? Wow, I feel special.

Agree with seanm2000, you should try to make them include more stuff in Sweet Deal 20.

My Sweet Deal 25 ($17.50 now gone), includes (after nego):
200 minutes
Night-W/E 6pm
VM3
CID ( I think it was added, not sure)
Unlimited Incoming (added)

I did not need text or LD. I was offered Fav5 local for $5 extra a month (instead of $10 extra).

Sometimes calling a different rep gives different results, try your luck again.

[cheap_guy]

matching crackers: For those on a plan that is no longer offered, don't let telus push you around if you want to keep your old plan. They once told me that my plan was no longer offered and I would have to switch to another plan. So, I never called back and I've been month-to-month on my non-existant plan ever since. That was like 4 years ago. Anyway, I'm pretty sure that they treat month-to-month clients with care anyway, since if we get upset, we can easily walk away with our phone numbers.

The only thing I miss is the bonus minutes I would get when I renewed with them. I haven't ever used a phone credit since I just buy cheap paygo phones anyway.

[seanm2000]

$17.50 plan is gone? I officially have a plan that is gone? Wow, I feel special.

Agree with seanm2000, you should try to make them include more stuff in Sweet Deal 20.

My Sweet Deal 25 ($17.50 now gone), includes (after nego):
200 minutes
Night-W/E 6pm
VM3
CID ( I think it was added, not sure)
Unlimited Incoming (added)

I did not need text or LD. I was offered Fav5 local for $5 extra a month (instead of $10 extra).

Sometimes calling a different rep gives different results, try your luck again.

YA, it's all about what you need in your plan. No use in negotiating for something you know you won't need/use.

Also, just so everyone here knows, Loyalty will have no problem at all discounting any of the Fave 5 services by $5/month. IE: National Fave 5 is normally $15, they will give it for $10. The Local version is normally $10, but they will give it for $5. This is without any negotiations at all.

Keep in mind that free feature codes definitely exist for the Favourite Numbers, so it is possible to get them for free. I'm just not sure how easily they give them anymore, as I got it added a year ago. Every feature offered by Telus has free feature codes, except for Smartphone Data.

Also, if they ever try and push you off of a plan, that's complete BS. My "non-existent" Sweet Deal 25 plan, which is grandfathered, was not supposed to be allowed to renew my contract with a BlackBerry tour (I previously had the curve on this). They told me I'd have to upgrade to the $20 version. Over three years, thats an extra $100 for the exact same service I have now, so I thought that was rather stupid. It took only one call in to L n R and they said no problem, go in and pick up your Tour, and we'll let you stay on this plan. I also renewed my contract 30 months early (6 months into a 3 year) with a $300 discount on any BlackBerry, so it just goes to show its really up to the rep you get,

[silverjelly]

I'm thinking of switching to Rogers (seriously) to get one of their smartphones, but I'm considering instead maybe sticking with Telus and waiting out for the HTC Touch Pro 2, which should be coming out any time now.

My plan ($20 + SAF + taxes; about $32 all in):

- 250 weekday minutes
- Evenings and weekends free after 6 pm
- Unlimited texting
- Free Telus-to-Telus
- Unlimited web browsing
- Caller ID
- VM3

Should I stick with this and pay for the phone upfront, or pay the cancellation fee and get a phone on
a contract with Rogers?

Edit: I should say that my existing contract expires in a year.

[SoGood]

I'm thinking of switching to Rogers (seriously) to get one of their smartphones, but I'm considering instead maybe sticking with Telus and waiting out for the HTC Touch Pro 2, which should be coming out any time now.

My plan ($20 + SAF + taxes; about $32 all in):

- 250 weekday minutes
- Evenings and weekends free after 6 pm
- Unlimited texting
- Free Telus-to-Telus
- Unlimited web browsing
- Caller ID
- VM3

Should I stick with this and pay for the phone upfront, or pay the cancellation fee and get a phone on
a contract with Rogers?

Edit: I should say that my existing contract expires in a year.

keep in mind that smartphones need a data plan to go along with it.
if you call retentions, they should give you a deal on data similar to everyone else maybe $25 for unlimited data and possibly renew your contract if you can to get the phone at a cheaper rate. i'm not sure if this can be done, but i've heard stories about rogers where you can have 2 yrs left on your contract and sign another 3 yr contract to get hardware upgrade.

good luck

on another note, is there any type of deal that telus can give for data other than $25 for unlimited?
i'm thinking of something along the lines of $15 for 500mbs? is that at all possible???

[SwiZz]

i'm thinking of something along the lines of $15 for 500mbs? is that at all possible???

There is a $20 for 500 MB plan. They don't have the $15 one anymore, unless you previously had it.

[silverjelly]

keep in mind that smartphones need a data plan to go along with it.
if you call retentions, they should give you a deal on data similar to everyone else maybe $25 for unlimited data and possibly renew your contract if you can to get the phone at a cheaper rate. i'm not sure if this can be done, but i've heard stories about rogers where you can have 2 yrs left on your contract and sign another 3 yr contract to get hardware upgrade.


Great, thanks a bunch!

[SoGood]

There is a $20 for 500 MB plan. They don't have the $15 one anymore, unless you previously had it.

thanks swizz,

would telus give 'credits' like rogers? i haven't seen many monthly credits from what i've read from telus.

[Nakai]

Could anyone help me figure out what I can ask Telus retentions for since I've never done this.

I currently have the Talk50 setup with 1000 minutes and caller ID and fowarding included. I also have a Talk20 account with basically nothing.

The talk 50 is more of a business account and would be great if I could get something like.

1000+ Anytime minutes
100+ LD
Caller ID
Call Fowarding
Voice Mail
Maybe free incoming or something like that.

It doesn't really need texting much or data but sending emails would be ok.

The talk20 plan sucks and needs something like

200 Anytime
Unlimited Evenings and Weekends 6pm
Caller ID
Voice Mail
200/Unlimited Texts
Some data would be nice but not essential
NEW PHONE!

Id really like to get the talk20 setup better like that and I could really use a new phone if anyone thinks it's possible. I don't want a 3yr contract though but I would consider maybe a 1 year.

I'm also open to switching to talk20 to another provider but the talk50 probably has to stay.

Do you think I could ask for all that for the same $50/20 price I have now? Would I need to have proof of other offers from different providers to ask for this stuff?

[rcthorne]

What's the deal with the Your Choice Smartphone 35 plan? It says that it can be used as a share plan too...right now i have 2 phone each with ,Sweet Deal 25 - 6pm Night&Wkd Caller ID $7-3 years free, and L&R Advanced Voice Mail Free..What if i get the Smartphone 35 plan between the two of us, and get an omnia or Dare something with resign to 3 yr....Would that be cheaper and i'd get 300 minutes to share, with unlimited NATIONWIDE talk & text2 with your 5 favourite numbers3, 500 MB data???

[shanomac317]

Quick questions ladies and gents...

If I am on a contract, how soon into the contract can you try to bargain for a better deal....if at all?


Also, for my fellow Manitoban compatriots....what is the best deal you have snagged? Its harder for us, as there is less competition here.

[nbritto]

What's the deal with the Your Choice Smartphone 35 plan? It says that it can be used as a share plan too...right now i have 2 phone each with ,Sweet Deal 25 - 6pm Night&Wkd Caller ID $7-3 years free, and L&R Advanced Voice Mail Free..What if i get the Smartphone 35 plan between the two of us, and get an omnia or Dare something with resign to 3 yr....Would that be cheaper and i'd get 300 minutes to share, with unlimited NATIONWIDE talk & text2 with your 5 favourite numbers3, 500 MB data???

Where did you hear it can be used as a share plan?

[cashinstinct]

Quick questions ladies and gents...

If I am on a contract, how soon into the contract can you try to bargain for a better deal....if at all?


Also, for my fellow Manitoban compatriots....what is the best deal you have snagged? Its harder for us, as there is less competition here.

Easier for Manitoba people in fact, because Telus is desesperate in that province to get clients. MTS is hitting them hard.

Manitoba people can get Supertalk 10 really easily...

If you are on contract and are in Manitoba, call them now and ask them anything you can think of.

[shanomac317]

Easier for Manitoba people in fact, because Telus is desesperate in that province to get clients. MTS is hitting them hard.

Manitoba people can get Supertalk 10 really easily...

If you are on contract and are in Manitoba, call them now and ask them anything you can think of.

Any recommendations? I like the evenings/ weekends stuff, texting, maybe data, not so much LD.

I am currently on a 3 year contract, and probably have like 7 months left on it. I am on the Supertalk 23 right now.

[rcthorne]

Where did you hear it can be used as a share plan?

From Telusmobility.com
"More stuff means more value. Your Choice Smartphone Combo 35 gives you 500 MB of Email, IM, Web and Video Streaming and up to 300 local anytime minutes + 50 BONUS minutes.
PLUS, choose one included feature: Unlimited nationwide talk & text with your 5 favourite numbers or double anytime minutes or unlimited outgoing and incoming text.

This plan is also great for sharing with your nearest and dearest. Your Choice Smartphone 35 is available as a
Share Plan too."

[Gibbler]

Sweet Deal 20 (maybe 25 - can't remember)

300 daytime mins
Evening/Weekends 6pm-7am
CID/VM10 - free
250 outgoing texts - Unlimited incoming txts
and the other usual stuff...Call fwding etc.

Just told them I had a good deal from my Union. The guy wanted to charge me $3 for the text messaging, but then I asked about how much their long distance was (.35 a min in Canada) compared to .10 a min on my Union plan from Rogers. So, 250 txts were included for free.

Anyways, happy haggling!

[cashinstinct]

Any recommendations? I like the evenings/ weekends stuff, texting, maybe data, not so much LD.

I am currently on a 3 year contract, and probably have like 7 months left on it. I am on the Supertalk 23 right now.

Look for the best plan you can find in this thread, and ask for it..

It's not a guaranteed thing, but you sure are in position of favor thanks to MTS domination in Manitoba.

Note: no data for Telus outside Winnipeg area (MTS does not provide service to Telus phones), so if you look for a data phone, forget it.

Good luck

[zyberman]

I'm just putting this out there to see what others have to say about this deal.
I'm currently on a student 40 plan which is at least 3 years old. they offered me a plan for $20 that includes:
200 min
Unltd. Incoming calls
VM 10/CID
25 LD min
6pm Evenings/Weekends
there is no text or any kind of data included which I think they could add. Any input is appreciated. What are some of the additional items that I could ask for when I call back? Also, I was into a Telus store tonight and the rep said something about a new student plan coming out. If anyone has any details about what might be included in this I'd appreciate it.

[Pr0metheus]

Quick questions ladies and gents...

If I am on a contract, how soon into the contract can you try to bargain for a better deal....if at all?


Also, for my fellow Manitoban compatriots....what is the best deal you have snagged? Its harder for us, as there is less competition here.

usually the best time is 6 months or less i think. i had about 13 months left and i still negotiated, telling them i really needed a smartphone, or i was going to pay the termination fees and moving to rogers. so they gave me acquisition pricing on a new 3 year contract that started immediately (hence my old contract was cut by over a year:)), and gave me the sweet deals $17.xx plan+regular priced data plan. so i didn't get a deal on the data plan, but i got to get a new phone and a decent voice plan.

[halfasleep]

Quick questions ladies and gents...

If I am on a contract, how soon into the contract can you try to bargain for a better deal....if at all?


Also, for my fellow Manitoban compatriots....what is the best deal you have snagged? Its harder for us, as there is less competition here.

I'm in Winnipeg with Telus and I got:

300 local minute
100 LD minutes
Caller ID
Voice Mail
Favorite 5 nationwide
free evening and WE after 6:00pm
unlimited text
unlimited data + E-mail

all for 45$ + SAF + 911 + tax

[OldFortYork]

Touch Pro2 is out!!!

[cheebster]

9 Year customer here, here's what telus offered me :

300 Daytime Minutes
Nights after 9 + Weekends Unlimites
100 Canada+US LD Minutes
Unlimited Incoming Calls
3000 Call Forwarding Minutes
10 Voice + CID + Call Waiting
Unlimited Internet

50$/Month + SAF+911= 57$ + Taxes

Any feedbacks, is that a good deal ? I plan to get the TP2, it seems they cant give me any more rebate on top of this, like a 50$ rebate on the phone.

----------- EDIT -----------------

I called again, and was offered :

450 Daytime Minutes
Nights after 9 + Weekends Unlimited
100 Canada+US LD Minutes
Unlimited Incoming Calls
3000 Call Forwarding Minutes
25 Voice + CID + Call Waiting
Unlimited Internet

+ 20$ a month credit for next 3 months for the purchase of the TP2.

40$ a month + SAF + 911. I'm in ! :)

Lesson learned, Call back a few times and u'll get what you want.

[adblink182]

"Unlimited Internet", is that the unlimited data plan for a smartphone?

[cheebster]

Yes it is !

[cheebster]

Um, it seems just another call to this retention dept got me a good deal;

Here's the plan :

550 Daytime Minutes
100 Canada-US LD
6 PM + WE Unlimited
Voice Mail 25
Unlimited Incoming Calls
Caller ID / Waiting
911/SAF
Unlimited Internet for Smartphone

47$ + Taxes, + 20$ a month rebate for the next 3 months towards purchase of the TP2.

[OldFortYork]

Um, it seems just another call to this retention dept got me a good deal;

Here's the plan :

550 Daytime Minutes
100 Canada-US LD
6 PM + WE Unlimited
Voice Mail 25
Unlimited Incoming Calls
Caller ID / Waiting
911/SAF
Unlimited Internet for Smartphone

47$ + Taxes, + 20$ a month rebate for the next 3 months towards purchase of the TP2.

How did you get that? That's a pretty good deal ... Are you in Toronto? Are you purchasing the TP2 for the full price? Contract?

I can't seem to get my plan below $80 all in ...

-> 450 Minutes
-> Unlimited E/W @ 5pm
-> Unlimited Telus to Telus
-> Unlimited Incoming Calls
-> Unlimited Text Messaging
-> Unlimited Data/Internet/IM/E-Mail
-> Enhanced Voice Mail 10
-> Call Display/Call Waiting/Conference Calling
-> Paper Billing/Free Birthday Calling

EDIT: Gave up after 5 calls to L&R ... Got the above for $80 all in ...

[cheebster]

Hi there. 3 Year, 249$ for the TP2 - 60$ rebate on incoming invoices. It's just what you say... they have the rebates in the system... If they fell you're accepting their offer, they'll leave it as is..

The way i spoke the last call, i was ABOUT to leave telus since they couldn't offer better... Was BS, but it was well worth it.

I just said bell offer was better, and i'd like to stay but.. He said ok, hold on. Offered me a killer deal. Bingo :)

[bfungyau]

9 Year customer here, here's what telus offered me :

300 Daytime Minutes
Nights after 9 + Weekends Unlimites
100 Canada+US LD Minutes
Unlimited Incoming Calls
3000 Call Forwarding Minutes
10 Voice + CID + Call Waiting
Unlimited Internet

50$/Month + SAF+911= 57$ + Taxes

Any feedbacks, is that a good deal ? I plan to get the TP2, it seems they cant give me any more rebate on top of this, like a 50$ rebate on the phone.

----------- EDIT -----------------

I called again, and was offered :

450 Daytime Minutes
Nights after 9 + Weekends Unlimited
100 Canada+US LD Minutes
Unlimited Incoming Calls
3000 Call Forwarding Minutes
25 Voice + CID + Call Waiting
Unlimited Internet

+ 20$ a month credit for next 3 months for the purchase of the TP2.

40$ a month + SAF + 911. I'm in ! :)

Lesson learned, Call back a few times and u'll get what you want.


Just curious: what did you say to them after the first offer? "let me think about it" or ....
When you call back, how did you restart the negotiation?

I am planning to call LnR soon. Any advice would be appreciated.

[cheebster]

Well, i called back, and i said well, bell's offering me a much better plan. I'd like to stay, but hell, it's 36 invoices not 1, so if you can't do better, i will switch to bell today. They can give the good plan, but they wont if they feel u'll stay anyway....

Make em understand you're leaving right away if they cant do better but without being rude. I was just explaining, never threatened in any way....

[canadiantj]

Anyone looking to get the best plan for cheapest price. Msg me. Almost any feature/plan you want.

What's the catch? And can you negotiate plans for people not in your province?

[fathobo231]

Anyone get Supertalk 10 in Ontario and was it really that hard? I'm hoping to compare it to Fido's 17.50 plan without SAF

[pgdsm]

I have 8 months left on my 3 year contract.

Just negotiated
350 anytime
5pm eve and weekend
spark 15 (10 vm unlimited in and out text vid and pic message)
t2t ld
100 ld
unlimited browsing

For $22.00 plus saf 911 and tax
without renewing my contract

said I need to wait another 2 months before I can do a hup and get new activation pricing on a smart phone

if I go with a smart phone I get the same deal as above but with unlimited data instead of browsing for $45.00 plus saf 911 and tax

[dymondk]

^ did your contract extend

[jimmy025]

everytime you call telus retention, do they write it down?

[Cospa]

In Edmonton, just got this offer from retention:

300 daytime
UL Incoming
UL Text
CID
VM 10
UL Evenings/Weekends starting @ 6pm
SAF/911 Included

27.70 + Tax = $29.09

Tried to get her to do per second billing because that's what I have right now but she said it couldn't be done so she threw in the unlimited incoming. Also 5pm evenings would be an extra $2.

Decent?

[Carebear]

everytime you call telus retention, do they write it down?

Yes, they do. They log your calls and take detailed notes on what you were offered.

[nexposure]

We have an ancient (by phone standards) LG (2004) and a Telus $25/200 minute plan (since 2006) and are looking to both replace the phone and the plan -- the latter doesn't match our use, as we're topping 200 about 60% of the time, averaging 260 in those months (mostly under 300) and using some long distance as well, about 30 minutes a month.

We're debating whether to get a smart phone since I have a blackberry through my work. What are the best plans I might pursue for both a regular and smart phone and corresponding plans??

Thanks for any and all suggestions.

[sttryffe]

Anyone get Supertalk 10 in Ontario and was it really that hard? I'm hoping to compare it to Fido's 17.50 plan without SAF


It wasn't difficult for me...I'm in Toronto...and I got the Supertalk 10 last month. I dealt with a really nice rep though...lots of small talk...so maybe that had something to do with it....also I called at about 8:45 pm....hoping to get not so seasoned rep...or a part-timer...instead of one of those full-timers that takes their jobs just a bit to seriously (like if they give you a good offer...it's going to come out of their pockets...lol).

Just be very polite with whoever you get on the phone...I would also advise you to have (or make up) a comparable plan to the Supertalk 10 from another company just in case...so you can ask the Telus rep to match the offer you got from Fido/Rogers/Bell. Good Luck!!!!

[Cospa]

people can get this for 17.70 +tax

You mean the $17.30 EPP? Will telus waive the SAF/911 or are you talking about a Supertalk 10 plan?

[jay236]

You mean the $17.30 EPP? Will telus waive the SAF/911 or are you talking about a Supertalk 10 plan?

People have managed to get SAF/911 waived, but it seems like the trend is that customers who've been there for most of the duration of a contract (2 or 3 years?) have gotten it.

AKA if you are a first time contract customer, it's hard to get it.

[a in yul]

It wasn't difficult for me...I'm in Toronto...and I got the Supertalk 10 last month. I dealt with a really nice rep though...lots of small talk...so maybe that had something to do with it....also I called at about 8:45 pm....hoping to get not so seasoned rep...or a part-timer...instead of one of those full-timers that takes their jobs just a bit to seriously (like if they give you a good offer...it's going to come out of their pockets...lol).

Just be very polite with whoever you get on the phone...I would also advise you to have (or make up) a comparable plan to the Supertalk 10 from another company just in case...so you can ask the Telus rep to match the offer you got from Fido/Rogers/Bell. Good Luck!!!!

did u get the simple plan or were also able to add some freebies; cid, vm, etc..?

[xchaosprince]

Here in Vancouver, I got this offer from retention

Before:
$10 plan
200 daytime minutes
UL evenings and weekends starting at 6pm
SAF + 911 = $17.70 + taxes = $19.82

After
$45 plan
200 daytime minutes
UL evenings and weekends starting at 6pm
unlimited incoming text
unlimited outgoing text
CID
VM 10
unlimited data, which include: email, messaging, browsing and streaming.
SAF + 911 = 52.70 + taxes = $59.02

I resigned for 3 years for the HTC touch pro 2 for $250
Should i try calling back to get extra features? Could i have done better?
Thanks.

[a in yul]

Here in Vancouver, I got this offer from retention

Before:
$10 plan
200 daytime minutes
UL evenings and weekends starting at 6pm
SAF + 911 = $17.70 + taxes = $19.82

After
$45 plan
200 daytime minutes
UL evenings and weekends starting at 6pm
unlimited incoming text
unlimited outgoing text
CID
VM 10
unlimited data, which include: email, messaging, browsing and streaming.
SAF + 911 = 52.70 + taxes = $59.02

I resigned for 3 years for the HTC touch pro 2 for $250
Should i try calling back to get extra features? Could i have done better?
Thanks.

excellent deal, for 39$ extra u r getting unlim data cid, vm and unlim texts,

well worth it..!!

[SoGood]

excellent deal, for 30$ extra u r getting unlim data cid, vm and unlim texts,

well worth it..!!

actually its extra $35...

the voice plan is pretty much like the 17.30EPP plan and you can get the freebies if you ask

so in essense, the poster is paying $30 for unlimited data

[xchaosprince]

excellent deal, for 39$ extra u r getting unlim data cid, vm and unlim texts,

well worth it..!!

You think i could have bargain some more since i'm signing a 3 year contract with the htc tp2?


actually its extra $35...

the voice plan is pretty much like the 17.30EPP plan and you can get the freebies if you ask

so in essense, the poster is paying $30 for unlimited data

Which freebies are you referring to? What are some things that I can ask for? I have heard that most people don't go over 1gb even though they do a lot of you tubing, msn, and hotmail. Would it be possible to negotiate the data into 1gb thus lowering the price of the package overall.

[SoGood]

Which freebies are you referring to? What are some things that I can ask for? I have heard that most people don't go over 1gb even though they do a lot of you tubing, msn, and hotmail. Would it be possible to negotiate the data into 1gb thus lowering the price of the package overall.

freebies in terms of CID, VM, texting. i got all that included into my EPP17.30 for free.

as for the data, if you want to downgrade the unlimited, theres a 500mb option but that'll be about 20 a month from what i was told a few days ago

ask them for the total price monthly for the 500mb data...
i think it should only cost you 45 per month before taxes...
good luck

[veilside]

This is what I got from them with a blackberry curve:

Supertalk 10 plan: $10.00
Unlimited data: $15.00
Free caller id
Free voicemail 3
Free 2500 text messages
Free 25 min of canadian long distance
10 cents LD across canada

then add the system access fee and 911 fee

my bills every month are around $36-37 bucks

I seriously just called in and said I was cancelling to get a iphone when they first came out and this was just offered to me. No haggle either.

[xchaosprince]

freebies in terms of CID, VM, texting. i got all that included into my EPP17.30 for free.

as for the data, if you want to downgrade the unlimited, theres a 500mb option but that'll be about 20 a month from what i was told a few days ago

ask them for the total price monthly for the 500mb data...
i think it should only cost you 45 per month before taxes...
good luck

Doesn't my plan already include what you just mention, or do you mean get them at a cheaper price? Should i try asking them to add things like free incoming, telus to telus if i don't use the phone that much?

i heard not a lot of people get the unlimited data plan, but i'm just not sure how much i will be regularly using. I guess i'll try it out for the first month and if I don't use that much, i'll inquire about the 500mb or 1g data plan.
Thanks for your input.


This is what I got from them with a blackberry curve:

Supertalk 10 plan: $10.00
Unlimited data: $15.00
Free caller id
Free voicemail 3
Free 2500 text messages
Free 25 min of canadian long distance
10 cents LD across canada

then add the system access fee and 911 fee

my bills every month are around $36-37 bucks

I seriously just called in and said I was cancelling to get a iphone when they first came out and this was just offered to me. No haggle either.

What are your daytime minutes? Your plan looks similar to mine but you have more features and it's cheaper too. I'll go try again and see if they offer something similar to yours. What did you say to them to get that plan anyways?

PS:I heard that the iphone might be coming out this fall for telus, not sure though, might be just another rumour.
Source: http://www.howardchui.com/2009/06/22/is-the-iphone-making-its-way-to-telus/#comments

[bd_slade]

I'm in Newfoundland and have been with Telus since the beginning of 2005. Since my contract is up in on Feb. 25th and my Mororola KRZR is starting to cause me grief, I'm trying to decide between switching to an LG Masterpiece and a Blackberry Tour.

My cell phone is my only phone (don't have a landline), and I don't do a lot of calling on it. Most of my calls are to and from friends and family, both locally and long distance. I do very little texting personally, but receive them a little more often. I surf the Web from my phone, but really only to check my Windows Live Mail and Facebook. With that all said, here's my current offer:

Rate Plan:
Your Choice 20 - 6pm Night&Wkd
SAF+taxes

Added services:
Loyalty Package 12-3yrs free
Loyalty Package 12-Regular
Loyalty 25 Cdn LD mins $5-3 yrs free
Loyalty 75 Cdn LD mins $10-3yrs free

The "Loyalty Package 12" is Call Display and Voice Mail 10, but I'm trying to figure out why it's there twice... does anyone know what the difference is between the "3yrs free" and "Regular"? Will I end up being billed for something here?

The only problems (for my uses) right now are that, when they switched my added services, I lost the texting and unlimited Internet that I got with last year's Bundle 15. That said, my price is down to $20+SAF and taxes, which isn't bad.

I'm considering calling back and asking if they'll take off conference calling, perhaps in exchange for incoming text, or 5pm early evenings. Is conference calling a feature that they'll shut off at all, let alone offer you something in exchange for it? I never use it personally, so it seems kinda pointless. heh

I thought that you folks might be able to offer some feedback about whether the offers seem reasonable, or whether I should call back to negotiate a little further.

Any thing else you'd suggest for my next (probably last--don't wanna get on their bad side) call to L&R?

Thanks, all!

[a in yul]

This is what I got from them with a blackberry curve:

Supertalk 10 plan: $10.00
Unlimited data: $15.00
Free caller id
Free voicemail 3
Free 2500 text messages
Free 25 min of canadian long distance
10 cents LD across canada

then add the system access fee and 911 fee

my bills every month are around $36-37 bucks

I seriously just called in and said I was cancelling to get a iphone when they first came out and this was just offered to me. No haggle either.

great plan, i have been trying to get the 15$ data on BB, best is 25$ for now; did u previously have the 15$ data or was this a new feature added ?

cheers;

[jigsatics]

Hi,

I'm with Telus on a Shared plan. We are not under contract. I have been thinking of getting a Blackberry and a regular cell phone (e.g. LG Keybo) for my wife and then get a Shared plan. Is anyone here in the same situation (1 smartphone+1 regular cell in a shared plan)? What kind of deals have you successfully negotiated?

Thanks.

[dymondk]

I'm in Newfoundland and have been with Telus since the beginning of 2005. Since my contract is up in on Feb. 25th and my Mororola KRZR is starting to cause me grief, I'm trying to decide between switching to an LG Masterpiece and a Blackberry Tour.

My cell phone is my only phone (don't have a landline), and I don't do a lot of calling on it. Most of my calls are to and from friends and family, both locally and long distance. I do very little texting personally, but receive them a little more often. I surf the Web from my phone, but really only to check my Windows Live Mail and Facebook. With that all said, here's my current offer:

Rate Plan:
Your Choice 20 - 6pm Night&Wkd
SAF+taxes

Added services:
Loyalty Package 12-3yrs free
Loyalty Package 12-Regular
Loyalty 25 Cdn LD mins $5-3 yrs free
Loyalty 75 Cdn LD mins $10-3yrs free

The "Loyalty Package 12" is Call Display and Voice Mail 10, but I'm trying to figure out why it's there twice... does anyone know what the difference is between the "3yrs free" and "Regular"? Will I end up being billed for something here?

The only problems (for my uses) right now are that, when they switched my added services, I lost the texting and unlimited Internet that I got with last year's Bundle 15. That said, my price is down to $20+SAF and taxes, which isn't bad.

I'm considering calling back and asking if they'll take off conference calling, perhaps in exchange for incoming text, or 5pm early evenings. Is conference calling a feature that they'll shut off at all, let alone offer you something in exchange for it? I never use it personally, so it seems kinda pointless. heh

I thought that you folks might be able to offer some feedback about whether the offers seem reasonable, or whether I should call back to negotiate a little further.

Any thing else you'd suggest for my next (probably last--don't wanna get on their bad side) call to L&R?

Thanks, all!

When this code expires in three years -> Loyalty Package 12-3yrs free
You will then be charged -> Loyalty Package 12-Regular ($12 per month)

[bd_slade]

When this code expires in three years -> Loyalty Package 12-3yrs free
You will then be charged -> Loyalty Package 12-Regular ($12 per month)

ps. anyone else having difficulty negotiating cheap/your dream plan? send msg.

Thanks for the info!

[matthias]

Called Retentions Yesterday,

300 min anytime
T2T
Unlimited Text Messaging
6pm Evenings and Weekends
CID
VM10
500 MB Data

42+SAF+Tax=55.89 with a 3 year contract. Any good?

[Phantomtib]

Just got this...

250minutes
evenings weekends @ 6pm
Myfav5
vm/callid/250 text
200CA LongDistance

All for $26.25/mo Sooo happy.

[Marching Crackers]

Is there any point in waiting to negotiate until the 'new' network Telus will be launching soon is up or will any phones given now be compatible ? I want to avoid getting into a plan with a phone at a discount only to have to get a new one full price or close in a month or so....... Telus reps haven't give me any confidence when I have called and asked....

[ViperXF]

Is there any point in waiting to negotiate until the 'new' network Telus will be launching soon is up or will any phones given now be compatible ? I want to avoid getting into a plan with a phone at a discount only to have to get a new one full price or close in a month or so....... Telus reps haven't give me any confidence when I have called and asked....

Phones will be compatible with the new network. CDMA is going to be around for at least a few years.

[jigsatics]

Has anyone negotiated the price of the phones? I'm looking at the HTC Touch Pro and the LG Dare. You think I would be able to cut $50 off from the price of each?

[livemink]

Hey guys, what do you guys think of my plan? I have been with Telus since 2001, and my 3 year contract is ending in December. I am trying to decide if I should sign up for a new contract, or wait for the new network in January.

Currently I am paying 17:50 + SAF, 911 + Taxes comes to $28.48:
This entails:
Sweet Deal 25
Nights and Weekends 6pm-7am
200 Minutes
Caller ID, Conference
Voicemail 3
250 out/ultm incoming text messages

They have offered me this for $20 (2.50 more) + SAF etc...:
250 Minutes
Telus to Telus
Unlimited Text
Caller ID, VM, Conference
Nights and Weekends 6pm

They also said if I wanted data, they would give me 500mb for $15.

Is this good, or should I wait for January?

Thanks!

[Marching Crackers]

Phones will be compatible with the new network. CDMA is going to be around for at least a few years.

Thanks, but would it be better to wait for the new phones ? Will they have better reception, etc ?

[theboschman]

Has anyone negotiated the price of the phones? I'm looking at the HTC Touch Pro and the LG Dare. You think I would be able to cut $50 off from the price of each?

Best offer I got was two months of my plan for free = ~$90
They said it was to make the phone cheaper and cover the $25 equipment change fee.

[bfungyau]

Just got this...

250minutes
evenings weekends @ 6pm
Myfav5
vm/callid/250 text
200CA LongDistance

All for $26.25/mo Sooo happy.

I would be happy to get what you were offered. I have called Retention twice and the offer I got was aweful.

We are on a family plan and our 3-year contract just expired. I am now switching to a single line. First time I called, the guy was not even attempting to make me an offer even thought I told him that I wanted to know how to cancel. Telus should never have hired someone like him in Retention.

So I called back another time and I got a really nice guy. However, he claimed that the best he could do is for a single line $a $20 + SAF plan

200 min
wk/ev 6 pm
CID/VM

$8 for unlimited text
$10 My5 nationwide

This makes the plan $38+SAF+tax. Reading this link about what other people are getting. It just makes me wonder how come I don't get anything even close. Perhaps I should simply switch to Bell. Any advice?

[jindy]

Thanks, but would it be better to wait for the new phones ? Will they have better reception, etc ?

that is what i'm worried about RECEPTION, reason why i left rogers was because their gms phones never work in my area CMDA has always been good to me, hope their recpetion will not start going down the toilet.

My plan:
EPP $17.50
300 Daytime
cd,vm,cf etc... free
unlimted text...free
after 6/weekends, telus-telus-calling...free
unlimted data ...$15
SAF...$7.70
I pay $45 tax included

My contract expired yesterday i don't know if i should sign a new contract and get the BB Tour - I love my world phone (8830) no problems but a little outdated


Do you guys think that the new US wireless company coming out at end of the year will have substantially cheaper wireless plans than telus, bell, rogers?

[Marching Crackers]

I would be happy to get what you were offered. I have called Retention twice and the offer I got was aweful.

We are on a family plan and our 3-year contract just expired. I am now switching to a single line. First time I called, the guy was not even attempting to make me an offer even thought I told him that I wanted to know how to cancel. Telus should never have hired someone like him in Retention.

So I called back another time and I got a really nice guy. However, he claimed that the best he could do is for a single line $a $20 + SAF plan

200 min
wk/ev 6 pm
CID/VM

$8 for unlimited text
$10 My5 nationwide

This makes the plan $38+SAF+tax. Reading this link about what other people are getting. It just makes me wonder how come I don't get anything even close. Perhaps I should simply switch to Bell. Any advice?

We must be speaking to the same people !!! I can't get anything from them either !!!

[bd_slade]

I called back yesterday to get a little more infromation on the Blackberry Social Networking data plan and to check on options to at least get incoming texting for free, and the rep. took away my Loyalty LD 5 in exchange for unlimited incoming texts. As I think about it now, I could've gotten unlimited incoming + 30 outgoing for $3, so I was bamboozled. Any suggestions on how to go about "correcting" this problem? I'm trying to be diplomatic for now, and saving the more forceful stuff for later. :P

[OogieBoogie]

I am sorry if this is a bit off topic, but everyone here seems pretty knowledgeable about Telus.

I just signed up with Telus on a 3 year contract. I have the fave 5 Nationwide. I live in Toronto. I was wondering if I am in a different city besides Toronto, for example at my parents place in Barrie and call someone from my fave 5, will I get charged long distance even though they are on my fave 5? because I will be calling from outside of Toronto? I sure hope not... otherwise I would have just stuck with bell.

Also, with telus I can't call locally to whatever city i am in without being charged long distance, right? example I am in Barrie and call a Barrie number from my telus toronto cell phone... will i be charged long distance? (i know with bell you dont get charged).

Thank you in advance for your answers.

[dare_]

If I'm still under contract (2nd year of a 3 year contract - have been with Telus since 2006) do I stand a chance of getting a better deal from retention?

My Telus phone is a piece of crap (I'm pretty much at the point where I need a new one...after a year), and they've offered me money off a new phone...if I sign a new contract (which I don't want to do - being handcuffed to Telus for another two years is bad enough!). When I last called to complain (due to the crappiness of my phone), they gave me half off my plan for three months, and unlimited text free for the rest of my contract.

My plan right now:
Students Only Plan
* Unlimited Incoming
* Unltd Nights and Wknds
* Voice Mail 3
* SPARK 10
# 100 Bonus Minutes
# 50 Bonus Minutes
# Loyalty Messaging 2 year-$15

Plan is $40, +SAF/911. I know that it isn't great. I just don't know if I have a leg to stand on in terms of getting something better.

[theboschman]

I got for 3 years:

300 anytime minutes
Unlimited Data
6PM evening weekends
Unlimited Incoming
Caller ID, Voicemail, Unlimited Texting

$45 + SAF

Had to call back a second time to get the unlimited data and the extra 2 years of early evenings.

[Cerch]

I am sorry if this is a bit off topic, but everyone here seems pretty knowledgeable about Telus.

I just signed up with Telus on a 3 year contract. I have the fave 5 Nationwide. I live in Toronto. I was wondering if I am in a different city besides Toronto, for example at my parents place in Barrie and call someone from my fave 5, will I get charged long distance even though they are on my fave 5? because I will be calling from outside of Toronto? I sure hope not... otherwise I would have just stuck with bell.

Also, with telus I can't call locally to whatever city i am in without being charged long distance, right? example I am in Barrie and call a Barrie number from my telus toronto cell phone... will i be charged long distance? (i know with bell you dont get charged).

Thank you in advance for your answers.

you prob will be charged long distance if you are outside your local area.... regarding calling barrie numbers in barrie you should not be charged anything just make sure you dont put 1 infront of the number your calling and if its long distance it will not go through

[Emoe]

called in today to upgrade to the Touch 2

I got the phone for $250 and the Combo 35 + free package 15

600 minutes shared with 2nd phone
500mb data
unlimited text
Voice Mail 3
CID

35$ + SAF/taxes

[sakuramaple]

I just signed up with Telus on a 3 year contract. I have the fave 5 Nationwide. I live in Toronto. I was wondering if I am in a different city besides Toronto, for example at my parents place in Barrie and call someone from my fave 5, will I get charged long distance even though they are on my fave 5?

I have the same plan and I travel every weekend. In my experience, you do not get billed long distance when making or receiving calls to/from numbers on your faves list, provided you remain on the Telus network (ie, not roaming).


Also, with telus I can't call locally to whatever city i am in without being charged long distance, right?

I may be incorrect about this, but it is my understanding that you can make local calls on the Telus network wherever you may be. The trick is not to dial "1" when you are in the area you are calling. On the other hand, you do use long distance minutes if you receive a call from your billing area when you are out of the area (unless it is from a number on your faves list).

[jigsatics]

called in today to upgrade to the Touch 2

I got the phone for $250 and the Combo 35 + free package 15

600 minutes shared with 2nd phone
500mb data
unlimited text
Voice Mail 3
CID

35$ + SAF/taxes

Is that $250 incl. tax? Did you get a discount off the phone? Do you have to pay the activation fee. I was thinking of getting one as well.

So you have a shared plan and you only pay $35+SAF/taxes for both? That is a great deal!

[rcthorne]

8 mos left on 3 yr contract
I got 2 OMNIAs for $0 ea and the Your Choice Smartphone Combo 35 X2
700 minutes shared with 2nd phone
500mb data
Loyalty 75 Cdn LD mins FREE
Fav 5 Nation wide
L&R Advanced Voice Mail FREE
CID FREE
Free first month bill

35$ + SAF/taxes each phone

[blizzah]

I have 11 months remaining on my plan, its the 17.30 EPP, with nothing extra, and I've been with Telus maybe 7 years now.

However, I want to add another account to my account, preferably the same plan, or the sweet talk 20 + CID/some Txts.

I called into Telus today asking for this, and all they offer is the plans listed on their website and they told me to go in store to just activate the new line. Is there no way I can get a retention plan for another line, even under my name and account?

Or is it possible to get a renew my current contract into a retention family plan?

Thanks

[junkmonk]

I'm with telus right now paying about $100 full price for a $30 data and about 300-400 mins with caller id and voicemail..

I don't use the internet at ALL, only BB messenger. I want to trim this down as much as possible... i know there are VERY good non data plans that some people have got with lots of mins, early evenings, caller id, voicemail; all for around $17-$20. I'm wondering if I could get something like this and add just the ability to do BB messenger for $5-$10. BB messenger is not an absolute must, so if to trim this plan down to very cheap is not possible with BB messenger, what else would I have to do? Thanks in advance!! :D

[yuen47]

Anyone interested in getting a plan like this, msg me:

400 mins
6pm evening weekends
free incoming
unlimited text
caller id / voicemail10
MyFave 5 nationwide
$17 (saf included) + tax per month

No way. That's an insane deal, I'd be super interested. PM'ed!

[jigsatics]

I just got this from retention:
$199 Touch Pro 2
250 anytime mins
unlimited eve/wknds @ 6PM
unlimited incoming
2500 text
CID
voicemail
unlimited data

$42.70 + tax

What do you think? I haven't officially accepted the deal yet. Do you think I can still improve on this?

[a in yul]

just data is 15 or 25, plan itself cheapest is 10; u have a great deal, go for it..!!

edit: is saf included or is it 42 + tax and saf??

[jigsatics]

just data is 15 or 25, plan itself cheapest is 10; u have a great deal, go for it..!!

edit: is saf included or is it 42 + tax and saf??

$42 includes SAF and 911. It's about $48 all-in.

[a in yul]

jump for it, sign NOW, hell of a deal, darn it, TELUS sure wants them "red" ROGERS rare steaks, hungry for some business i see...!!

[jigsatics]

jump for it, sign NOW, hell of a deal, darn it, TELUS sure wants them "red" ROGERS rare steaks, hungry for some business i see...!!

Thanks. I will sign the deal and pick up the phone tomorrow. :)

[Pro]

I just got this from retention:
$199 Touch Pro 2
250 anytime mins
unlimited eve/wknds @ 6PM
unlimited incoming
2500 text
CID
voicemail
unlimited data

$42.70 + tax

What do you think? I haven't officially accepted the deal yet. Do you think I can still improve on this?

are you a new customer or have you been with them for a while?

[jigsatics]

are you a new customer or have you been with them for a while?

I have been with Telus for almost 4 years.

[bfungyau]

We must be speaking to the same people !!! I can't get anything from them either !!!

Don't give up just yet. After calling LnR a couple more times, I finally got a deal that I am happy with. Both times I called in late afternoon and got two very nice female CSR on the phone. First time got the combo 35, and 2nd time got the free unlimited text. Yes, persistence pays off.

combo 35 x2 + free package 15
600 shared minutes
Fave 5 nationwide
100 shared LD min
unlimited text
CID/VM
500 mb data

$35+SAF/taxes

[jigsatics]

I just got this from retention:
$199 Touch Pro 2
250 anytime mins
unlimited eve/wknds @ 6PM
unlimited incoming
2500 text
CID
voicemail
unlimited data

$42.70 + tax


This is what my wife got from retentions:
350 anytime min
unlimited incoming calls
unlimited incoming and outgoing text
6pm/weekend free
call display
voicemail
100 LD minutes

$28.25 all-in.

[whoa-albert]

Except he has unlimited data.

[jigsatics]

Except he has unlimited data.

She does not need a data plan because she's not using a smartphone.

[Cryton]

Just a small warning.. "Unlimited incoming calls" can be misleading. I have that on my plan (awesome plan I got from Telus retentions btw; 350 anytime, unlimited eve/wknd @ 6pm, 200LD, unlimited text, unlimited data, etc..) but noticed my bill was about $15 more this month which is a HUGE increase over my regular bill. I got charged long distance for incoming calls! Called Telus and was told that unlimited incoming calls is only valid when you are within your home area. I moved last weekend to a new area (about 1.5hrs north of where I was) and hadn't changed my number or address so any incoming calls I was being charged for. I was rather ticked when I found that out as Telus never informed me of that quirk when I got my deal.

Oh ya, another thing is pay close attention to your bills. I originally only had 100 Long Distance minutes but noticed on my first bill I got charged for them. Called Telus and they credited my account and said their policy is double the offer if they screw up. So I then got 200 LD minutes!

[a in yul]

This is what my wife got from retentions:
350 anytime min
unlimited incoming calls
unlimited incoming and outgoing text
6pm/weekend free
call display
voicemail
100 LD minutes

$28.25 all-in.

better then jgsatics since his is close to 47-48 tax in..

[bfungyau]

Oh ya, another thing is pay close attention to your bills. I originally only had 100 Long Distance minutes but noticed on my first bill I got charged for them.

This is good advice. Make sure you check your account online to confirm what is offered to you.

Indeed, I went to pick up the phones this evening, after finalizing the deal with a CSR this afternoon. I signed the contract at the store. When I got home to check online, the plan there was different from what I was offered. Called LnR and talked to another nice CSR. She said the combo 35 cannot be done now and so that is why I got the combo 45, which is $10 more . I was very upset and told her that I was going to cancel it. After more than 1/2 hour work, she finally pulled the Combo 35 from the archive and set it up as offered. Despite getting what seems to be a good plan, it is not the best way I would like to spend Friday night.

[a in yul]

WHATS THE COMBO 35?

is it the student 35 plan..? hope its not d/c, gonna try to get that tomorrow..

EDIT: http://bestbuymobile.comparecellular.com/telus-plans/rateplans-details.asp?l=&PID=375&RatePlanID=1679&RID=26&CID=169

[boyoflondon]

Just a small warning.. "Unlimited incoming calls" can be misleading. I have that on my plan (awesome plan I got from Telus retentions btw; 350 anytime, unlimited eve/wknd @ 6pm, 200LD, unlimited text, unlimited data, etc..) but noticed my bill was about $15 more this month which is a HUGE increase over my regular bill. I got charged long distance for incoming calls! Called Telus and was told that unlimited incoming calls is only valid when you are within your home area. I moved last weekend to a new area (about 1.5hrs north of where I was) and hadn't changed my number or address so any incoming calls I was being charged for. I was rather ticked when I found that out as Telus never informed me of that quirk when I got my deal.


I don't know what's so misleading about that ....

It is a known thing that you have to be in your home area to receive the calls for free .... When you leave your home area and to go Toronto for example, any calls made to Toronto are free, but incoming/outbound to your original area are charged.

You really can't expect Telus to go over every single detail with you when you sign a contract? That's what all those terms and conditions you agree to are for :D

[mxzas]

went to the bell store in spadina chinatown, saw a sick deal for 32 taxed in, went home and called telus to switch, nice lady on the phone told me they would match the offer, so this is what i got:
250 anytime
6PM & weekends unlimited
unlimited text
unlimited mobile web browsing
caller ID, voicemail
100 canadian long distance
all for 35 taxed in (including SAF)

just finished a 3 year contract btw.

[jimmy025]

went to the bell store in spadina chinatown, saw a sick deal for 32 taxed in, went home and called telus to switch, nice lady on the phone told me they would match the offer, so this is what i got:
250 anytime
6PM & weekends unlimited
unlimited text
unlimited mobile web browsing
caller ID, voicemail
100 canadian long distance
all for 35 taxed in (including SAF)

just finished a 3 year contract btw.


what was the plan you saw at chinatown??

[DavidN]

went to the bell store in spadina chinatown, saw a sick deal for 32 taxed in, went home and called telus to switch, nice lady on the phone told me they would match the offer, so this is what i got:
250 anytime
6PM & weekends unlimited
unlimited text
unlimited mobile web browsing
caller ID, voicemail
100 canadian long distance
all for 35 taxed in (including SAF)

just finished a 3 year contract btw.

Would love to hear details about the china town plan.

[mxzas]

i dont remember that clearly, but the chinatown bell had 3 different plans, the cheap one is 31 something everything in, 250 anytime, unlimited 6pm, 250 text, Caller ID, free bell to bell, there's another one for about 80 cents more, it had more anytime minutes, it was just really cheap compared to other companies there. its been some time, so sorry if i can't remember the exact plan they had.

[jigsatics]

i dont remember that clearly, but the chinatown bell had 3 different plans, the cheap one is 31 something everything in, 250 anytime, unlimited 6pm, 250 text, Caller ID, free bell to bell, there's another one for about 80 cents more, it had more anytime minutes, it was just really cheap compared to other companies there. its been some time, so sorry if i can't remember the exact plan they had.

Does this mean you have to pay for email?

[mfish]

$55.00 (NOT incl SAF or tax)

200 anytime minutes
Unlimited Weekends/Evenings past 6pm
Unlimited Incoming
Unlimited Data
VM
Call ID
100 LD Minutes

Is this actually a good deal? I called twice and both the reps were adamant that there was nothing else they could do bla bla bla. Do you think I can get better deals with Rogers etc?

Cheers.

[applecheeks]

$55.00 (NOT incl SAF or tax)

200 anytime minutes
Unlimited Weekends/Evenings past 6pm
Unlimited Incoming
Unlimited Data
VM
Call ID
100 LD Minutes

Is this actually a good deal? I called twice and both the reps were adamant that there was nothing else they could do bla bla bla. Do you think I can get better deals with Rogers etc?

Cheers.

After tax and SAF, that will cost you nearly $70. I don't think that's a good deal AT ALL.

[allo]

I recently broke my phone and am looking for a cheap plan that includes voicemail and caller ID (and texting if possible). I've been with Telus for 5 years and a few months back they had msged me a good deal ($17.50 I think), but the deal's gone now. They're offering a few things, the two main ones are either a 3 year contract with a new phone free (with my current plan), or a 2 year contract adding on voicemail, caller ID, unlimited incoming text and 250 outgoing text (with my current plan) but no phone.

I liked the second option, but my phone's broken so I'd have to pay for a new phone. I called today and this is what they're offering:

My original plan ($20 + SAF + 911 + taxes= about $32):
100 daytime
1000 evening (9pm) and weekend

With this added on:
Free caller ID
Free voicemail
Can sign any contract and pay that contract price for a phone

Is this a good deal? Is there any way to get something better or should I just go for it? I was actually hoping to also get text msging too, but I was a bit rushed when I talked to the service rep (he only gave me the free features b/c I wanted to know how much it was to cancel my line) and annoyed at the one who had transferred me originally.

[mushy_eyes]

What's the absolute cheapest plan possible? I don't need the best, I just want the cheapest (well, my parents do)

Is it possible to get a plan for ~$10 a month?

I called into Telus today, and they offered me, for $15:
- 100 minutes
- Call waiting, voice mail, caller ID
- 30 texts/unlimited received
- no system access fee (I'm not 100% sure about this one... but from the total price that he gave me, it seems like it)

According to the CSR, total for 2 people should be around $34.50

What do you guys think?

[boyoflondon]

$55.00 (NOT incl SAF or tax)

200 anytime minutes
Unlimited Weekends/Evenings past 6pm
Unlimited Incoming
Unlimited Data
VM
Call ID
100 LD Minutes

Is this actually a good deal? I called twice and both the reps were adamant that there was nothing else they could do bla bla bla. Do you think I can get better deals with Rogers etc?

Cheers.

For $60, I have;
-450mins
-My faves 10
-EW free after 5
-VM10 + CID
-unlimited data

and I that's not even a retention plan.

I would say that your 'offer' is bitter cold at best.

[dymondk]

Anyone interested in getting this plan:

400 mins
6pm evening weekends
free incoming
unlimited text
caller id / voicemail10
MyFave 5 nationwide
$17 (saf included) + tax per month -- with unlimited data: $35+saf+tax
:arrow:

[saturnsw2]

hi
our telus contract is up in october(3yr)

this is what i am going to look for/ask for from telus retentions:

250 anytime minutes
caller id
voicemail 3
unlimited texting
6pm evenings/weekends
unlimited data(would consider 500mb for lower price)
saf included
do not need any long distance

will sign 3yr contract with a free blackberry pearl.

what would be a good offer from telus retentions for this package.or should i just call and say i will pay x$ for this plan.
i was thinking $35-$40+tax
what are my chances of getting this??
am in nova scotia
thanks,jeff

[rcthorne]

hi
our telus contract is up in october(3yr)

this is what i am going to look for/ask for from telus retentions:

250 anytime minutes
caller id
voicemail 3
unlimited texting
6pm evenings/weekends
unlimited data(would consider 500mb for lower price)
saf included
do not need any long distance

will sign 3yr contract with a free blackberry pearl.

what would be a good offer from telus retentions for this package.or should i just call and say i will pay x$ for this plan.
i was thinking $35-$40+tax
what are my chances of getting this??
am in nova scotia
thanks,jeff

Jeff,
there's a plan on the telus website for NS that they say was supposed to be removed early Aug. Yourchoice smartphone combo 35

Monthly Plan Rate $35
Included Local Anytime Minutes Up to 300
BONUS Anytime Minutes Up to 50
Choose one included option Unlimited NATIONWIDE talk & text with
your 5 favourite numbers
OR
Double anytime minutes
OR
Unlimited outgoing and incoming text
And
500MB data

They told me that because it's still on the website i could have it. Then ask for extra retention freebies like VM and Early evenings so on.....Pm me for a link to the website....Also Futureshop in Dartmouth gave me free Omnia's for this as well.....I phoned and asked about the price last week and they say it was either free or $49 with $75 gift card....check 'em out

[--StayFly--]

my plan

EPP17.30 200 daytime mins + 150 bouns mins = 350 daytime mins
$2 Unlimited Early Nights & Weekend 5PM
$15 Unlimited Data Plan
$15 Corp National Calling
-Free 75 Long Distance Minutes
-Free Favourites 5
-Free Incoming Calls
-Free Caller ID
-Free Unlimited Text
-Free Voicemall 10

64$ a month

do i have a good plan or am i paying to much?

[jimmy025]

my plan

EPP17.30 200 daytime mins + 150 bouns mins = 350 daytime mins
$2 Unlimited Early Nights & Weekend 5PM
$15 Unlimited Data Plan
$15 Corp National Calling
-Free 75 Long Distance Minutes
-Free Favourites 5
-Free Incoming Calls
-Free Caller ID
-Free Unlimited Text
-Free Voicemall 10

64$ a month

do i have a good plan or am i paying to much?

350 mins + incoming calls...do you really need the early night nd weekend 5PM?

[djino]

350 mins + incoming calls...do you really need the early night nd weekend 5PM?

+1, but then again, $2 wont make much of a difference.

djino

[mfish]

Are you guys still getting offered the 15$ unlimited data plan? I tried to ask for it and they said that deal was offered a long time ago and they no longer do that...or was that a big fat lie from them?

[SoGood]

Are you guys still getting offered the 15$ unlimited data plan? I tried to ask for it and they said that deal was offered a long time ago and they no longer do that...or was that a big fat lie from them?

they don't offer it anymore
i believe they do offer:

$20/500Mb
$25/Unlimited

[jigsatics]

$55.00 (NOT incl SAF or tax)

200 anytime minutes
Unlimited Weekends/Evenings past 6pm
Unlimited Incoming
Unlimited Data
VM
Call ID
100 LD Minutes

Is this actually a good deal? I called twice and both the reps were adamant that there was nothing else they could do bla bla bla. Do you think I can get better deals with Rogers etc?

Cheers.

cold deal. i have 50 more anytime minutes, no LD and unlimited text but I only pay $48 all-in

[sryyz]

Dissappointing...


Well my contract is done in a few weeks and I've been trying to get a good deal, without success.


Current:
Talk to me 30
Free add-on:
6pm early nights & wkds promo
Loyalty In-network LD 2yr-$15
Mini Voice Mail
SPARK 10 Bundle - Promo

$30 + $7.70 + tax

The first time I called I was offered:
Everything I have now + some data (500MB I think) for $75 after SAF, tax, etc.


The second time I called I was offered:
200 Daytime
6pm Evenings
10 Favourites (can't recall if it was local or nation-wide)
Unlim data
Caller ID
Voicemail
250 texts for $5

$50 + $7.70 + tax

With both of those plans I was offered Blackberry Curve (8330) for $30 (3 yr term).

As near as I can tell, the equivalent "advertised" plan would cost $10 more per month.

I'm not really happy with getting $10 a month discount after being a customer for seven years.

AND they still want to charge me the fee to change the handset from my current one to my new phone.

Tips, advice, help?

[allo]

Just curious, how do you approach negotiating with them? I'm not really sure what to say to get a better deal (I want to call a second time).

[Scotian Lotion]

RATE PLAN
Talk To Me 40
350 AnyTime Mins w/ Unlimited Incoming - $40.00

VALUE ADDED SERVICES
100 Bonus Local Minutes - FREE
100 Long Distance Minutes - FREE
Caller ID - FREE
6pm Evenings/Weekends - FREE
Voice Mail 3 - FREE
My 5 Faves National - $10
Unlimited Text Messaging - FREE
Unlimited Email, IM & Web - $15

So $65 + SAF & Tax for 450 Minutes w/ 100 LD Minutes and unlimited nationwide calls to any 5 numbers and unlimited text and data. About a $60 savings.

[--StayFly--]

350 mins + incoming calls...do you really need the early night nd weekend 5PM?

i had it before i got all those other feature for free i just kept it cause it just 2$ more a month

[jigsatics]

Just curious, how do you approach negotiating with them? I'm not really sure what to say to get a better deal (I want to call a second time).

It depends on the rep. Some reps would give you a lot of freebies just to stay while some wouldn't care if you cancel your subscription. It's also easier if you quote them a competitor's plan and from there you can start negotiating.

[ryanreynolds]

k I think this is a pretty hot bargain i got on mine:

300 daytime min
Unlim incoming calls
Unlim incoming and outgoing text
unlim telus to telus (call and text)
VM, CI
10 cents/min LD
+Samsung r540 free

All for 25.37$ SAF and tax INCLUDED
for 2 year contract:)

i initially had per second billing and he said i have to change it to per min if u get this new plan and then he agreed to throw in 50 min (to make it 300) to 'balance' it out.:)

i also initially had 100 LD min but i barely use it so its not much of a loss.

its all about being joyful and happy with the guy. sometimes u get a ***** or a jerk and sometimes u hit the jackpot.

it is KEY to: always compare a plan (make one up) that Fido has so then he can throw in a couple more things then they offer. ALWAYS INCLUDE WHAT PRICE RANGE YOU WANT.

[Seveneighty]

k I think this is a pretty hot bargain i got on mine:

300 daytime min
Unlim incoming calls
Unlim incoming and outgoing text
unlim telus to telus (call and text)
VM, CI
10 cents/min LD
+Samsung r540 free

All for 25.37$ SAF and tax INCLUDED
for 2 year contract:)

Wow man, that is unreal. How long have you been with Telus?

[jigsatics]

k I think this is a pretty hot bargain i got on mine:

300 daytime min
Unlim incoming calls
Unlim incoming and outgoing text
unlim telus to telus (call and text)
VM, CI
10 cents/min LD
+Samsung r540 free

All for 25.37$ SAF and tax INCLUDED
for 2 year contract:)

i initially had per second billing and he said i have to change it to per min if u get this new plan and then he agreed to throw in 50 min (to make it 300) to 'balance' it out.:)

i also initially had 100 LD min but i barely use it so its not much of a loss.

its all about being joyful and happy with the guy. sometimes u get a ***** or a jerk and sometimes u hit the jackpot.

it is KEY to: always compare a plan (make one up) that Fido has so then he can throw in a couple more things then they offer. ALWAYS INCLUDE WHAT PRICE RANGE YOU WANT.

what about unlimited nights/weekends? does it start at 6 or 9?

[saturnsw2]

hi
has anyone gotten unlimited data from telus recently.
i am in the middle of negotiations with telus retentions and they keep telling me that they no longer offer unlimited data to anyone.500mb only.
i have been through 3 different csr at telus retentions and they all said no unlimited data.

jeff

[saturnsw2]

hi
has anyone gotten unlimited data from telus recently.
i am in the middle of negotiations with telus retentions and they keep telling me that they no longer offer unlimited data to anyone.500mb only.
i have been through 3 different csr at telus retentions and they all said no unlimited data.

jeff


ok just got off the phone with csr#4
here is what i got.

250 daytime minutes
unlimited texting
unlimited data(woohoo)
caller id
voicemail 10
early e/w 6pm
$5.00 recurring credit

for $58.60 all included.

3yr contract(i had planned to do this anyway)

i have to call back in to telus after i have the pearl to activate the unlimited data.

i had to quote the rogers unlimited web browsing to get the unlimited data.

does this seem like a good plan???
jeff

[Emoe]

What I've found is if you're having a hard time getting the add-ons you should call in and express interest in upgrading to a new smartphone but would like to wait for the iphone, new network etc... then ask what they can do about your current plan. more than likely if you're good at complaining you can easily get the package 15 for free and other goodies added to your account. Once these are added wait a couple of days and call in for a new plan and they will more than likely transfer all the add-ons as they are really out of position to refuse a carry over when negotiating a new contract.

just my two cents :D

[jigsatics]

ok just got off the phone with csr#4
here is what i got.

250 daytime minutes
unlimited texting
unlimited data(woohoo)
caller id
voicemail 10
early e/w 6pm
$5.00 recurring credit

for $58.60 all included.

3yr contract(i had planned to do this anyway)

i have to call back in to telus after i have the pearl to activate the unlimited data.

i had to quote the rogers unlimited web browsing to get the unlimited data.

does this seem like a good plan???
jeff

Is the $5 credit already deducted from your $58.60? I don't know why they're saying they don't offer unlimited data when they just gave it to me last week when I negotiated my new plan. We have a similar plan except you have a $5 credit and I have unlimited incoming. I'm paying $48 all-in. I was also given a $50 credit off the Touch Pro2.

[ryanreynolds]

Wow man, that is unreal. How long have you been with Telus?

hey ive been with them for 6 years now. evenings wknds start at 6pm!

[sudk]

Hi friends,

I had a call from Telus TV, they gave me a package to which we agreed and there was a jo number allotted but then got call after 2 days saying that their sales person did mistake and the price should be additional 25$. What should I do? I have Shaw TV as of now.

Please advise at sudk29@yahoo.com.

[yvrwindsor]

Hi friends,

I had a call from Telus TV, they gave me a package to which we agreed and there was a jo number allotted but then got call after 2 days saying that their sales person did mistake and the price should be additional 25$. What should I do? I have Shaw TV as of now.

Please advise at sudk29@yahoo.com.

You're on the wrong thread. I don't know what you got. The price initially quoted may be way too low. With the additional $25, is the price still cheaper than Shaw?

[jerkbag]

hi,

slightly off topic, but does anyone know if it's possible to have someone take over your plan while you take your number to another provider? i.e. I go to Rogers with my current telus phone number, someone takes over my telus plab with a new number?

Thanks!

[Ma_Jie]

I have a question. I've been with Telus for a few years now, and I was recently on a plan with my phone; but as I was listed jointly on the account with another person, they've recently suspended the account.

So my question is this: if I call Telus tomorrow, can I get a new, similar plan for my existing phone on, say, a one-year contract?

I think I had 250 daytime, VM3, CID, WE 6 PM. I wouldn't mind getting a few texts free/month, too.

Any help would be appreciated,

JiE

[mxzas]

I have a question. I've been with Telus for a few years now, and I was recently on a plan with my phone; but as I was listed jointly on the account with another person, they've recently suspended the account.

So my question is this: if I call Telus tomorrow, can I get a new, similar plan for my existing phone on, say, a one-year contract?

I think I had 250 daytime, VM3, CID, WE 6 PM. I wouldn't mind getting a few texts free/month, too.

Any help would be appreciated,

JiE

i got the exact same deal for 30$ taxed in, AND with unlimited mobile internet, so you could call in and ask for 25$ all in, and say bell is offering it

[saturnsw2]

Is the $5 credit already deducted from your $58.60? I don't know why they're saying they don't offer unlimited data when they just gave it to me last week when I negotiated my new plan. We have a similar plan except you have a $5 credit and I have unlimited incoming. I'm paying $48 all-in. I was also given a $50 credit off the Touch Pro2.

hi
the $58.60
is less the recurring credit.kidfind in $5.00 i wanted it free ,as half the time you cannot get to the server.
they could not give it free ,but gave the recurring credit.

our old plan was the epp17:30 with unlimited texts($10) and kidfind($5.00) and came to $55.45 all included(tax/saf/911 etc.

i think this is ok with unlimited texts and data included.
jeff

[kccp]

No way. That's an insane deal, I'd be super interested. PM'ed!

I wanna get in on this deal! I have less then a year left on my contract and I'm in the Toronto Area. How do I get this?

[ryanreynolds]

k I think this is a pretty hot bargain i got on mine:

300 daytime min
Unlim incoming calls
Unlim incoming and outgoing text
unlim telus to telus (call and text)
VM, CI
10 cents/min LD
+Samsung r540 free

All for 25.37$ SAF and tax INCLUDED
for 2 year contract:)

i initially had per second billing and he said i have to change it to per min if u get this new plan and then he agreed to throw in 50 min (to make it 300) to 'balance' it out.:)

i also initially had 100 LD min but no more.

its all about being joyful and happy with the guy. sometimes u get a ***** or a jerk and sometimes u hit the jackpot.

it is KEY to: always compare a plan (make one up) that Fido has so then he can throw in a couple more things then they offer. ALWAYS INCLUDE WHAT PRICE RANGE YOU WANT.

so i called again today to c if i cud extract more, and he threw in 75 long distance minutes and a free month of unlim data!

BEST PART: im NOT on contract yet!!!!!!!

[Ma_Jie]

I called yesterday and was on hold forever, and still, the guy I talked to flat-out refused to do anything for me. He said there was no way I could get the plan I had previously on a one-year contract.

What recourse do I have now?

[mcaj]

so i called again today to c if i cud extract more, and he threw in 75 long distance minutes and a free month of unlim data!

BEST PART: im NOT on contract yet!!!!!!!

what's your plan? i'm on montly as well, but i lost all bargaining power when i said i don't want a contract ..

[amarok13]

Called Loyalty a few days ago quoting the Bell Student plan, so was offered an older Telus student plan

$50/mth
200 min anytime + 100 mins to cover loss of per second biling
My Faves 10 nationwide
unlimited evenings & weekends from 6pm
unlimited data
VM CID and Text messaging added for free (already on my account)

Am currently on my original big deal promo plan (150 min, unlimited weekends and 100 LD on weekends) with per second billing so I have to decide if I want to increase my monthly bill. I might prefer a lower monthly fee plan as I currently don't go over so don't know if I need all the other mins. However, I do have friends and family in Van that I could call with the my faves. :confused:

[zzz3]

hi,

slightly off topic, but does anyone know if it's possible to have someone take over your plan while you take your number to another provider? i.e. I go to Rogers with my current telus phone number, someone takes over my telus plab with a new number?

Thanks!


Yes, in my case it was the other way.

[Aggy]

You could try again. I don't have too much trouble renewing for only 1 year.


I called yesterday and was on hold forever, and still, the guy I talked to flat-out refused to do anything for me. He said there was no way I could get the plan I had previously on a one-year contract.

What recourse do I have now?

[krittle]

Hello,

I've been with Telus since January 2002 and I have a EPP 17.50 plan right now which includes 200 minutes of daytime calling, 100 text msg, CID, VM3, unlimited web browsing on Telus specifed sites.

I'm thinking of getting a BB and I called Telus CS and was told that adding $25 unlimited data plan is my best option. Is that true? I asked her about 500mb plan and she said it would cost me more!

I have a little less than a year left on my 3 year contract and I'm willing to sign again.

Thank you!

[ryanreynolds]

Hello,

I've been with Telus since January 2002 and I have a EPP 17.50 plan right now which includes 200 minutes of daytime calling, 100 text msg, CID, VM3, unlimited web browsing on Telus specifed sites.

I'm thinking of getting a BB and I called Telus CS and was told that adding $25 unlimited data plan is my best option. Is that true? I asked her about 500mb plan and she said it would cost me more!

I have a little less than a year left on my 3 year contract and I'm willing to sign again.

Thank you!

hey man

with the amount of yrs uve been with them, u shud be dragging everything out of them! ive been with them since 6 yrs n got a ballin plan (pure chance).500mb is cheaper but the 25$ price is accurate. u cud ask em for a free trial month too

[ryanreynolds]

what's your plan? i'm on montly as well, but i lost all bargaining power when i said i don't want a contract ..

u shudnt outright say u dont want a contract. u shud say ur planning to sign just want to c what u cud offer (in comparison to some made up fido plan of course). my csr activated the plan without me going to the store and getting a phone or even paying an activation fee. it was pure pure chance. i was so surprised when csr#2 told me im not on contract yet until i get a phone for any amount of years. the funny thing about that is that csr#1 told me i had to sign 2 or 3 yr. no im on no year!

[krittle]

hey man

with the amount of yrs uve been with them, u shud be dragging everything out of them! ive been with them since 6 yrs n got a ballin plan (pure chance).500mb is cheaper but the 25$ price is accurate. u cud ask em for a free trial month too


Thanks for your reply!

So what should I be asking them then (other than the free trial month)? I'm so bad at negotiating. I ask and they say no and I say "Oh, ok, thanks." and hang up...

[ryanreynolds]

Thanks for your reply!

So what should I be asking them then (other than the free trial month)? I'm so bad at negotiating. I ask and they say no and I say "Oh, ok, thanks." and hang up...

ok ill give u a transcript of what my convo is typically:

before calling, prepare a list of what you want from them. you can use my plan as an example.
Try to be as friendly as possible and never back down. Telus is in a fragile state at the moment with the iphone and their lack of phone selection (their shares speak for how theyre doing :P)

Hi there how may i help u today?
-hi im done my contract and i want to cancel my account with telus because i am paying way too much for what im getting and my friends are getting amazing plans for cheaper than what i pay
-ok let me transfer u to sum1 who can help u with that.

csr
hi there i hear you want to cancel your plan, why is it u want to cancel?
-i am paying way too much for what im getting and my friends are getting amazing plans for cheaper than what i pay.
ok lets c what they offered you and we will try our best to present u with an ideal offer.

now is where u say all u want AND THE PRICE. it is key to say what price u want it at so they customize it to that. i was payin 38$ a month and it was too much for me.

remember to compliment the csr's service ie. i really appreciate you taking all this time to help me out. is there any number i can call to tell them that I appreciated being served by you? (his name)

thats all to it!

[Seveneighty]

^^^Hey thats really helpful man, thanks..

[chuckdeg]

I've been with for 3 years now but really want to cancel until i saw blackberry tour...so how much should i ask for this :

voice mail
call display
200 min
500 mb data or unlimited
thats about it

how much should i ask for that

[hagbard]

My wife has been with Telus for over 15 years (actually, part of the time with Clearnet before being taken over). She is NOT on contract, never has been, and paying $10 a month for 50m. Would she be in any position to get something more?

[maurice t]

My wife has been with Telus for over 15 years (actually, part of the time with Clearnet before being taken over). She is NOT on contract, never has been, and paying $10 a month for 50m. Would she be in any position to get something more?


I just signed a Telus 3 yr. I got the lg keybo 9100 250 min weekday unlimited evening and weekends starting at 6pm, call waiting, call conferencing for 10 dollars a month plus 6.95 SA .75 911 plus $3 for unlimited incoming texts and 30 outgoing texts for a grand total 23.81. I think this is for Manitoba only, but for retention purposes, I think you can get Telus to give you this plan if you threaten to cancel.

[zombieball]

Figured I would post my plan in case anyone is interested, not exactly a cheap plan though:

Rate Plan:
Talk 40 (400 mins) + 350 Bonus Minutes = 750 mins total
Loyalty In-network - 3 year free (could probably request fav 5 instead)
Caller ID - 3 years free
6pm Nights & Wkds - 3 years free
Loyalty Messaging - 3 years free
Voicemail - 3 years free

Cost = $40

Data Plan:

Unlimited data

Cost = $25

Discounts:
$10 recurring good will credit

Total cost = $65 / mo + SAF

*Note $15 unlimited data was no longer available. I was able to get the rep to give me $25/mo unlimited data and a $10 recurring "good will credit" (to bring the price down to $15/mo) to get essentially the same thing.

[hagbard]

I just signed a Telus 3 yr. I got the lg keybo 9100 250 min weekday unlimited evening and weekends starting at 6pm, call waiting, call conferencing for 10 dollars a month plus 6.95 SA .75 911 plus $3 for unlimited incoming texts and 30 outgoing texts for a grand total 23.81. I think this is for Manitoba only, but for retention purposes, I think you can get Telus to give you this plan if you threaten to cancel.

She hardly uses her 50 minutes, and has no interest in the rest. Just wondering if she might get a free new phone.

[mizzchin23]

FYI

I was on the 17.30 EPP plan but after speaking to a Telus loyalty Representative I now have a WAY better deal...

Sweet Deal 20 & extras that the representative negotiated w/ me

200 anytime minutes
Free after 6 pm
caller ID
unlimited Text Messaging
unlimited Web Browsing & video streaming
Voicemail 10
telus to telus
100 min long distance to Canada/US
3 months credit to my acct for rate plan of $20

TOTAL: $20.00 + System Access Fee + Taxes = DAMN GOOD PRICE IF U ASK ME!!!

* what i do to get straight to the Telus Loyalty/retention representative... when the automated operator asks u want you want to do... I just say "cancel contract" and they will transfer you right to that department rather then being transferred from 1 representative to another*

[jed]

She hardly uses her 50 minutes, and has no interest in the rest. Just wondering if she might get a free new phone.

You could go and pickup a new Pay and Talk phone somewhere (I picked up a Krzr @ FS - I love Moto's reception in fringe areas but wasn't going to pay $300 from Telus on contract) and then transfer it to your account online.

So I paid $69, and didn't touch my account.

[ryanreynolds]

I've been with for 3 years now but really want to cancel until i saw blackberry tour...so how much should i ask for this :

voice mail
call display
200 min
500 mb data or unlimited
thats about it

how much should i ask for that

data is a set price they wont change it no matter what minutes are disposable to them. u shud really ask for more

[chuckdeg]

data is a set price they wont change it no matter what minutes are disposable to them. u shud really ask for more

Well i dont use that much minutes. Dunno what i could ask for.

[cashinstinct]

Well i dont use that much minutes. Dunno what i could ask for.

Text messages
Unlimited Email (can be useful for a Blackberry)
LD minutes
Unlimited incoming calls

You can get a recurring credit to lower the price of your data too.
Good luck (but not now, Telus is down!)

[chuckdeg]

Damn, its still down and my contract expires Sunday. Way to go Telus! :mad:

[mushy_eyes]

Damn, its still down and my contract expires Sunday. Way to go Telus! :mad:

Really? I just called and it seems to be fine... try again?

Btw, just got this plan for my parents after calling straight to retentions, what do you guys think?

Supertalk 10:
250 Anytime
Unlimited evenings/weekends @ 6
Caller ID ($5, discounted from $7)
Voicemail 3 (free)
$22.70 before tax (but after SAF and 911) = $25.70 X2

Btw, is it true that they don't give out discounts on new phones because they only deal with the plans? I was hoping to get the Samsung Instinct and LG Dare for free...

Update: I called again and the CSR I spoke to said that with the Supertalk 10, they can't give discounts on the CID, and as of 4 months ago, they can't waive the $25 fee for upgrading/changing your phone. But, she did put a note on my account that I get the Samsung Instinct for free (aka. I don't need to get the $20/mth bundle to get it for free)

[chuckdeg]

Thats possible. The website for existing customers is down so i cant see the different options. Anyway will probably call them tomorrow

How much should i pay for this (with discounts of course)

Blackberry Tour (no discount so probably 229.99 with 3year term)

250 min all time
unlimited incoming calls
unlimited emails
unlimited data
1000 text messages
voice mail 3 and call display

[SoGood]

Thats possible. The website for existing customers is down so i cant see the different options. Anyway will probably call them tomorrow

How much should i pay for this (with discounts of course)

Blackberry Tour (no discount so probably 229.99 with 3year term)

250 min all time
unlimited incoming calls
unlimited emails
unlimited data
1000 text messages
voice mail 3 and call display

i'd say if you can get it for 20 for voice + 25 for data +SAF = just over $50 monthly is ok.

[SneakyPete]

Question: Is there a difference between unlimited web browsing and unlimited data or are they referring to the same thing?

[islandboy_007]

So i couldn't find a deal on a couples plan posted. This is what i got, dont know if its great but it suits what i need:

400 min shared
call id+vm
evenings 9pm/weekends unlim
unlim between two phones

$52.00 all in

[turkishdelyte]

So i couldn't find a deal on a couples plan posted. This is what i got, dont know if its great but it suits what i need:

400 min shared
call id+vm
evenings 9pm/weekends unlim
unlim between two phones

$52.00 all in


ouch >:(

[islandboy_007]

is it that bad? i couldn't find a couples plan that came close to this

[cashinstinct]

So it's $52 for both of you, $26 each?

Before any comment, this must be clear, otherwise comments could be useless /not applicable.

In short: if it's for both of you, seems good , if it's by person, it's bad.

[islandboy_007]

Yeah sorry, i assumed by mentioning couples plan it would be understood that it was for both phones, not each

[cashinstinct]

And is it before SAF, 911 and taxes or after ALL that?

For $22.50 + SAF $6.95 + $0.75 911 + taxes , 1 year contract:

I have:
- $17.50 Basic 200 minutes day
- Evenings 6PM-7AM + Week-ends
- Unlimited Incoming (free for 12 months)
- Messaging 30outgoing / unlimited incoming (free for 3 months, shall be $3 extra)
- Call Display
- VM3
- $5.00 Unlimited Local 5 Friends (price for 3 years, instead of $10 extra)

[islandboy_007]

No the $52 is with all fees and taxes included.....i was offered a discounted price for text and unlim 5 friends but i didnt need it.

[cashinstinct]

It's pretty good then if you do not need text messages or early evenings at 5PM or 6PM

[turkishdelyte]

Yeah sorry, i assumed by mentioning couples plan it would be understood that it was for both phones, not each


i retract my "ouch" and say "not bad :lol:" if its for two phones

[jigsatics]

Really? I just called and it seems to be fine... try again?

Btw, just got this plan for my parents after calling straight to retentions, what do you guys think?

Supertalk 10:
250 Anytime
Unlimited evenings/weekends @ 6
Caller ID ($5, discounted from $7)
Voicemail 3 (free)
$22.70 before tax (but after SAF and 911) = $25.70 X2

Btw, is it true that they don't give out discounts on new phones because they only deal with the plans? I was hoping to get the Samsung Instinct and LG Dare for free...

Update: I called again and the CSR I spoke to said that with the Supertalk 10, they can't give discounts on the CID, and as of 4 months ago, they can't waive the $25 fee for upgrading/changing your phone. But, she did put a note on my account that I get the Samsung Instinct for free (aka. I don't need to get the $20/mth bundle to get it for free)

You can get CID for free even if you have Supertalk 10.

[jigsatics]

Thats possible. The website for existing customers is down so i cant see the different options. Anyway will probably call them tomorrow

How much should i pay for this (with discounts of course)

Blackberry Tour (no discount so probably 229.99 with 3year term)

250 min all time
unlimited incoming calls
unlimited emails
unlimited data
1000 text messages
voice mail 3 and call display

If you're lucky and you are able to talk to a generous CSR, you can get this for $48 all-in (that includes unlimited night/weekends @ 6PM).

You also might be able to knock $50 off your phone.

[chuckdeg]

I'll probably try the method...i want to cancel...so i can get more

[Teddite]

I've been with Telus for 8 years now, paying about $60/month. I haven't been getting half the stuff with my plan that some of you are getting at much cheaper rates. My contract expires next month, and I'm thinking it's finally time to try for a retentions plan.

I called in today and said something like "cancel my plan" to see how much it would cost to cancel now, and they said $100. The CSR also told me to feel free to call around to the other phone companies and see what they could offer me, then call back and he would see what they could do for me.

I'm wondering the best plan to get a good deal? I'm looking to get all of this for as little as possible:
150 daytime minutes
Unlimited evening and weekends
Unlimited texting
Some data (I think 500mb is the lowest, but the prices seem to get pretty high for data plans)
Hopefully I can get Caller ID and Voicemail for less than $12/month

I'd also really like to get a new phone, as mine is 4 years old. I've been looking at the Blackberry Curve, which would be $30 if I signed up for a 3 year student plan. Do you think they'll be able to offer a big discount on the phone even if I get on retentions?

Any help would be greatly appreciated, I plan on calling back tomorrow.

[jigsatics]

I've been with Telus for 8 years now, paying about $60/month. I haven't been getting half the stuff with my plan that some of you are getting at much cheaper rates. My contract expires next month, and I'm thinking it's finally time to try for a retentions plan.

I called in today and said something like "cancel my plan" to see how much it would cost to cancel now, and they said $100. The CSR also told me to feel free to call around to the other phone companies and see what they could offer me, then call back and he would see what they could do for me.

I'm wondering the best plan to get a good deal? I'm looking to get all of this for as little as possible:
150 daytime minutes
Unlimited evening and weekends
Unlimited texting
Some data (I think 500mb is the lowest, but the prices seem to get pretty high for data plans)
Hopefully I can get Caller ID and Voicemail for less than $12/month

I'd also really like to get a new phone, as mine is 4 years old. I've been looking at the Blackberry Curve, which would be $30 if I signed up for a 3 year student plan. Do you think they'll be able to offer a big discount on the phone even if I get on retentions?

Any help would be greatly appreciated, I plan on calling back tomorrow.

You should be able to get this for less than $40 all-in. Ask them what the price difference would be if you get a 500mB plan rather than unlimited data. If it's only $5, go for the unlimited.

[dymondk]

Anyone interested in getting a plan like this, msg me:

500 mins
6pm evening weekends
free incoming
unlimited text
caller id / voicemail
MyFave 5 nationwide, telus 2 telus, 75min cdn long distance
$10 + SAF + tax /mo
:arrowu:

[FerrisB]

People please critique my plan. Should I push for a discount?

500 anytime minutes
Unlimited incoming
Eve/weekends from 6pm
Unlimited text
100 Can LD mins
Telus 2 Telus
Unlimited Data (on an HTC diamond, I use it to tether my laptop for about 3gb/month)
callerID/VM

My final bill is $70.86 a month.

[saturnsw2]

I've been with Telus for 8 years now, paying about $60/month. I haven't been getting half the stuff with my plan that some of you are getting at much cheaper rates. My contract expires next month, and I'm thinking it's finally time to try for a retentions plan.

I called in today and said something like "cancel my plan" to see how much it would cost to cancel now, and they said $100. The CSR also told me to feel free to call around to the other phone companies and see what they could offer me, then call back and he would see what they could do for me.

I'm wondering the best plan to get a good deal? I'm looking to get all of this for as little as possible:
150 daytime minutes
Unlimited evening and weekends
Unlimited texting
Some data (I think 500mb is the lowest, but the prices seem to get pretty high for data plans)
Hopefully I can get Caller ID and Voicemail for less than $12/month

I'd also really like to get a new phone, as mine is 4 years old. I've been looking at the Blackberry Curve, which would be $30 if I signed up for a 3 year student plan. Do you think they'll be able to offer a big discount on the phone even if I get on retentions?

Any help would be greatly appreciated, I plan on calling back tomorrow.

hi
here is what we got:
we took over an orphaned $15 unlimited data plan with 15 months left on contract.it was data only and nothing else.
we needed more than just the unlimited data so this is what telus offered:

250 Daytime Minutes
EW from 6pm to 8am unlimited
Caller ID, Voicemail 3, Call waiting, Call Forwarding
Unlimited Texting
Unlimited data, and email
Telus 5 Favorites
50% off international roaming
$7.70 System access fee/911
$250 phone credit that the owner of the data plan had transferred to us.

$42.70 + Tax

the best i could do 2 weeks ago for my daughter was $58 all in and was not as good as this plan.

regards,jeff

[jigsatics]

hi
here is what we got:
we took over an orphaned $15 unlimited data plan with 15 months left on contract.it was data only and nothing else.
we needed more than just the unlimited data so this is what telus offered:

250 Daytime Minutes
EW from 6pm to 8am unlimited
Caller ID, Voicemail 3, Call waiting, Call Forwarding
Unlimited Texting
Unlimited data, and email
Telus 5 Favorites
50% off international roaming
$7.70 System access fee/911
$250 phone credit that the owner of the data plan had transferred to us.

$42.70 + Tax

the best i could do 2 weeks ago for my daughter was $58 all in and was not as good as this plan.

regards,jeff

How do you get phone credits?

[SoGood]

hi
here is what we got:
we took over an orphaned $15 unlimited data plan with 15 months left on contract.it was data only and nothing else.
we needed more than just the unlimited data so this is what telus offered:

250 Daytime Minutes
EW from 6pm to 8am unlimited
Caller ID, Voicemail 3, Call waiting, Call Forwarding
Unlimited Texting
Unlimited data, and email
Telus 5 Favorites
50% off international roaming
$7.70 System access fee/911
$250 phone credit that the owner of the data plan had transferred to us.

$42.70 + Tax

the best i could do 2 weeks ago for my daughter was $58 all in and was not as good as this plan.

regards,jeff

i think thats the cheapest its going to get with all those features.
i'd take it.
its 20voice + 15data + 7.7SAF + taxes
i've heard some get the voice plan for 17.30 but considering you get fave5 too its a good deal.

[saturnsw2]

How do you get phone credits?

hi
the previous owner had a $250 hardware credit(towards a new phone)which he did not use.
the csr transferred it to us.which suprised me as we were not the original owners of the plan.
the original phone was a blackberry pearl.we could take the $250 and put it on the cost of a new phone.
hope this helps

[jigsatics]

hi
the previous owner had a $250 hardware credit(towards a new phone)which he did not use.
the csr transferred it to us.which suprised me as we were not the original owners of the plan.
the original phone was a blackberry pearl.we could take the $250 and put it on the cost of a new phone.
hope this helps

Actually my question is more on how I can acquire phone credit. Is this something that can be negotiated even if you're not buying a phone right away. I have negotiated a $50 credit towards my new phone but in this case the previous owner is not even trying to buy a new phone (I think).

[ryanreynolds]

Question: Is there a difference between unlimited web browsing and unlimited data or are they referring to the same thing?

hey bro they r 2 different things

web browsing is only to visit sites
unlimited data means u can send pics and vids to ppl use gps or google maps as an application, msn messenger etc.

[ryanreynolds]

i think thats the cheapest its going to get with all those features.
i'd take it.
its 20voice + 15data + 7.7SAF + taxes
i've heard some get the voice plan for 17.30 but considering you get fave5 too its a good deal.

i wud jump on that in a sec! sogood-i'd also jump on julianne hough hehe

[jigsatics]

i wud jump on that in a sec! sogood-i'd also jump on julianne hough hehe

how much is fave 5 by iitself?

[SoGood]

how much is fave 5 by iitself?

i think its a $5 value or $10 at most.

[a in yul]

hi
here is what we got:
we took over an orphaned $15 unlimited data plan with 15 months left on contract.it was data only and nothing else.
we needed more than just the unlimited data so this is what telus offered:

250 Daytime Minutes
EW from 6pm to 8am unlimited
Caller ID, Voicemail 3, Call waiting, Call Forwarding
Unlimited Texting
Unlimited data, and email
Telus 5 Favorites
50% off international roaming
$7.70 System access fee/911
$250 phone credit that the owner of the data plan had transferred to us.

$42.70 + Tax

the best i could do 2 weeks ago for my daughter was $58 all in and was not as good as this plan.

regards,jeff

i called many times to get the 50% intl roaming and was told it doesnt exist; can anyone give me some more info on this pls?

[ryanreynolds]

:arrowu:

is it 20+SAF? u can never go over ur min anymore,lol

[mushy_eyes]

Hey guys - what's a good phone for someone (my parents) who don't need Internet, text, etc.?
They only want a good battery life, good call quality, and Bluetooth.
Mom got the Samsung Instinct, but the battery life is apparently not lasting long enough, as in it died without ANY warning. (MIGHT be better if she got a brand new one? I have a feeling the CSR gave us a demo/used one because it wasn't sealed...)

[boyoflondon]

Hey guys - what's a good phone for someone (my parents) who don't need Internet, text, etc.?
They only want a good battery life, good call quality, and Bluetooth.
Mom got the Samsung Instinct, but the battery life is apparently not lasting long enough, as in it died without ANY warning. (MIGHT be better if she got a brand new one? I have a feeling the CSR gave us a demo/used one because it wasn't sealed...)

If they want good battery life, they need to stick with basic phones ... ie no PDA/crackberry's/etc.

[success_one]

After much negotiation between Bell and Telus, this is what I got:

Blackberry Curve 8330 $29.99 3yr contract
$72/month includes:
$6.95 access fee
1000 daytime minutes
5pm - 8am unlimited evenings and weekends
Free incoming calls
Loyalty 15 package: voicemail, caller ID, unlimited text/picture/video messaging
call forwarding
Loyalty 25 Data: unlimited email, web browsing, instant messaging
1st month free local calling

[mushy_eyes]

If they want good battery life, they need to stick with basic phones ... ie no PDA/crackberry's/etc.

By PDA do you mean smartphone or touchscreen?

[jigsatics]

Hey guys - what's a good phone for someone (my parents) who don't need Internet, text, etc.?
They only want a good battery life, good call quality, and Bluetooth.
Mom got the Samsung Instinct, but the battery life is apparently not lasting long enough, as in it died without ANY warning. (MIGHT be better if she got a brand new one? I have a feeling the CSR gave us a demo/used one because it wasn't sealed...)

My wife has an LG Dare. it has bluetooth and good battery life.

[djino]

$72 is too much, could get this for $48

+1.

Anyone who even needs this many minutes must have their cell attached to their Skull 24/7.

djino

[Seveneighty]

Is this good or subpar/average?
Been with Telus for 3 years..
With minimum 1 year contract:

$29 total before tax
200 min
6PM evenings/weekends
CID/VM
Telus-to-Telus
2500 texts

[boyoflondon]

By PDA do you mean smartphone or touchscreen?

Yes ... :)

[mushy_eyes]

Yes ... :)

Oh... I mean, do you mean smartphone, or do you mean touchscreen. Touchscreen phones don't necessarily have to be a smartphone (like the Samsung Instinct or LG Dare) :P
Or did you mean both are battery suckers... :cheesygri

[jigsatics]

Is this good or subpar/average?
Been with Telus for 3 years..
With minimum 1 year contract:

$29 total before tax
200 min
6PM evenings/weekends
CID/VM
Telus-to-Telus
2500 texts

average.

[ryanreynolds]

average.

u cud do much better than that

[jindogae]

I've been with telus since the clearnet days and need to renew my current contract. Here's what I have for both me and my wife:

EPP 17.30
200min + 50 bonus min
unlimited nights and we @ 6
caller id
vm 10
250 texts
telus to telus

Anyone think it would be pushing it to try and get 100 ld min thrown in?

[jigsatics]

I've been with telus since the clearnet days and need to renew my current contract. Here's what I have for both me and my wife:

EPP 17.30
200min + 50 bonus min
unlimited nights and we @ 6
caller id
vm 10
250 texts
telus to telus

Anyone think it would be pushing it to try and get 100 ld min thrown in?
you should hae no problem adding that in. my wife has the same 17.30 plan and she has 100 ld mins and 350 anytime.

[OldFortYork]

average.

My wife pays $28 all in for that plan.

[KrimSON]

hi, I called retentions and was offered a deal for the htc pro2.
it would be what I have now (sweet deal 20) + $15 (2mb data, unlimited IM).
this was supposed to be for one year then I can just cancel the data. this was to get the pro2 for 249.

when I went to the store the sales person told me I had to sign a 3 year contract to get the phone. so I called back retentions and they're telling me had to sign for 3 years and that maybe there was some miscommunication.

now I want to know if anyone has been able to get the htc pro 2 without signing a new 3 year contract. my contract has been over since january and am now on monthly.

any advice would be appreciated. I really want the htc pro 2. but maybe I can wait for htc leo ;)

[Teddite]

I just picked up a HTC Pro 2 last week, after negotiating a much better plan (thanks to the help from this thread, and an offer from a bell employee that contacted me). The phone can be bought outright, but I think it was $650. I just signed the contract, I'll happily be locked into my new plan for the next 3 years.

[ecgz88]

without contract and get new phone, you think Telus is dumb like you ?


hi, I called retentions and was offered a deal for the htc pro2.
it would be what I have now (sweet deal 20) + $15 (2mb data, unlimited IM).
this was supposed to be for one year then I can just cancel the data. this was to get the pro2 for 249.

when I went to the store the sales person told me I had to sign a 3 year contract to get the phone. so I called back retentions and they're telling me had to sign for 3 years and that maybe there was some miscommunication.

now I want to know if anyone has been able to get the htc pro 2 without signing a new 3 year contract. my contract has been over since january and am now on monthly.

any advice would be appreciated. I really want the htc pro 2. but maybe I can wait for htc leo ;)

[amarok13]

I talked to Retentions today and spoke with a rep who told me she was sick with the flu. My concern is that when I looked up my account details this evening, there are $s next to all the added features that were supposed to be free or discounted. Is that right or do I need to call back in?

Added features:

* 50 Local Minutes $5 -3 (suppose to be free)
* Favourite No. Natwide-3 yr
* Loyalty Package 20-3yrs free
* Loy 5 Favourite No Can $15-3yr (suppose to be $10)
* Loyalty 25 Cdn LD mins $5-3 yr (suppose to be free)
* Loyalty Package 20-3yrs free

[MC25]

Heres my plan I got today...what do you think?

3 year contract renewal, with a BB Curve 8330 for $30, share 35 student blackberry+extras.....

200 + 50 Local Mins
Fave 5 nation wide
75 LD mins
6 PM nights and weekends
CID
Unlimited Texting
Facebook, myspace, etc (no data though)
VM 3

=$35+fees+taxes

[Terrific_Deals2k8]

Heres my plan I got today...what do you think?

3 year contract renewal, with a BB Curve 8330 for $30, share 35 student blackberry+extras.....

200 + 50 Local Mins
Fave 5 nation wide
75 LD mins
6 PM nights and weekends
CID
Unlimited Texting
Facebook, myspace, etc (no data though)
VM 3

=$35+fees+taxes

Decent plan, ask them to waive the SAF if you can, before resigning a three year contract. Most of the new carriers will not be charging SAF, cheers!

[KrimSON]

without contract and get new phone, you think Telus is dumb like you ?

I was hoping they were as dumb as your mom last night :p
the boys had fun with her though.

[FerrisB]

People please critique my plan. Should I push for a discount?

500 anytime minutes
Unlimited incoming
Eve/weekends from 6pm
Unlimited text
100 Can LD mins
Telus 2 Telus
Unlimited Data (on an HTC diamond, I use it to tether my laptop for about 3gb/month)
callerID/VM

My final bill is $70.86 a month.


Got no comments. Is this an ok deal?

[cashinstinct]

I talked to Retentions today and spoke with a rep who told me she was sick with the flu. My concern is that when I looked up my account details this evening, there are $s next to all the added features that were supposed to be free or discounted. Is that right or do I need to call back in?

You need to wait for your first bill i would think, they write the typical price in the feature name itself, it does not mean you will be charged that price.

For example, I got MyFave5 for $5, but it is written MyFave5 $10 in the name of feature because it'S the price of the thing, but I see it for $5 in my bill.

[jigsatics]

hi, I called retentions and was offered a deal for the htc pro2.
it would be what I have now (sweet deal 20) + $15 (2mb data, unlimited IM).
this was supposed to be for one year then I can just cancel the data. this was to get the pro2 for 249.

when I went to the store the sales person told me I had to sign a 3 year contract to get the phone. so I called back retentions and they're telling me had to sign for 3 years and that maybe there was some miscommunication.

now I want to know if anyone has been able to get the htc pro 2 without signing a new 3 year contract. my contract has been over since january and am now on monthly.

any advice would be appreciated. I really want the htc pro 2. but maybe I can wait for htc leo ;)

Is this correct? For $15 you get unlimited IM and 2MB of data? may be that's the reason they can afford to give this to you for a 1 year contract. They want to charge you for extra data usage.

[jigsatics]

I talked to Retentions today and spoke with a rep who told me she was sick with the flu. My concern is that when I looked up my account details this evening, there are $s next to all the added features that were supposed to be free or discounted. Is that right or do I need to call back in?

Added features:

* 50 Local Minutes $5 -3 (suppose to be free)
* Favourite No. Natwide-3 yr
* Loyalty Package 20-3yrs free
* Loy 5 Favourite No Can $15-3yr (suppose to be $10)
* Loyalty 25 Cdn LD mins $5-3 yr (suppose to be free)
* Loyalty Package 20-3yrs free

The details of the plan just indicates how much you will be paying for it if it wasn't free. This is a good way of checking how much free stuff you have in your plan. When you get the first bill, you should be able to confirm if they're free or not.

[jigsatics]

Got no comments. Is this an ok deal?

Decent plan. do you know how much you paid for your data plan? Is it really unlimited or 3GB? Just make sure that you are indeed allowed to tether. I have unlimited data and tethering is not allowed.

[amarok13]

Does anyone know if the Super Talk 10 plan is available in BC? The CSR I spoke to said it was not, as well as the EPP 17.30 plan. What is normally included in the 17.30 plan (without bonus and freebies)?

[jigsatics]

Does anyone know if the Super Talk 10 plan is available in BC? The CSR I spoke to said it was not, as well as the EPP 17.30 plan. What is normally included in the 17.30 plan (without bonus and freebies)?

Super Talk 10 is available anywhere. Just don't mention the promotion, mention the cost of a plan that would include that promotion. For example, you can say you need these for $20 all-in:

250 anytime,
unlimited wknds, night @ 6,
call display,
voicemail

The only way they can do that is if they give you Super Talk 10. But you might have to add other stuff (e.g. data plan) to it or else they might not give you SP 10 by itself.


17.30 plan:
- 200 daytime minutes
- evenings starting at 6pm
- voicemail 3
- call waiting, conferencing

[jimmy025]

anyone know if telus is going to come out with the iphone?

[russel.bared]

Hi there I have 2 lines with Telus:

150 Daytime
9 PM eve/week
unlimited text
free incoming
caller id and VM
100 ld minutes
$39.55 (including everything)

350 daytime
500 MB data
my 5 nationwide
6 pm evenings and weekends
caller id and vm
$83 all inclusive

I have tried really hard to negotiate with them, but to no avail. Both contracts expired in July - can anyone help out? Maybe call them for me...I tried the whole but BELL has this and that - but they went to the website and there was no such plan!

What I need on both lines:
200-500 minutes each
enough data to check e-mail!
my 5 nationwide
6 pm evenings/weekends
unlimited texting
free incoming
100 long distance minutes.

What is a fair price to pay and HOW on earth do you do it?

[MacManDealin]

Hi there I have 2 lines with Telus:

150 Daytime
9 PM eve/week
unlimited text
free incoming
caller id and VM
100 ld minutes
$39.55 (including everything)

350 daytime
500 MB data
my 5 nationwide
6 pm evenings and weekends
caller id and vm
$83 all inclusive

I have tried really hard to negotiate with them, but to no avail. Both contracts expired in July - can anyone help out? Maybe call them for me...I tried the whole but BELL has this and that - but they went to the website and there was no such plan!

What I need on both lines:
200-500 minutes each
enough data to check e-mail!
my 5 nationwide
6 pm evenings/weekends
unlimited texting
free incoming
100 long distance minutes.

What is a fair price to pay and HOW on earth do you do it?

That's your problem. You quote PLANS. NEVER quote plans. ALWAYS begin like you don't CARE. Say you are going with someone else. When they ask WHY you say your 'Friend' is being offered X, Y and Z and they promised to give YOU the same if you switched. And NEVER go outrageous. Look at the plans here to get an idea. Start small. Go with a 1yr contract and as time goes, improve on it.

BUT, you may have had your account flagged as a haggler. :evil:

[MacManDealin]

anyone know if telus is going to come out with the iphone?

Looking day and night. No sign yet. A good point I heard was if they were before xmas, you would be hearing allllllll about it.

[jigsatics]

That's your problem. You quote PLANS. NEVER quote plans. ALWAYS begin like you don't CARE. Say you are going with someone else. When they ask WHY you say your 'Friend' is being offered X, Y and Z and they promised to give YOU the same if you switched. And NEVER go outrageous. Look at the plans here to get an idea. Start small. Go with a 1yr contract and as time goes, improve on it.

BUT, you may have had your account flagged as a haggler. :evil:

He's right. They keep a log of your calls. Everytime you call, they already have an idea that you're not really planning on moving providers but just trying to get a better deal. i would suggest calling other providers and let them know that you're transferring if you get a better deal than what was advertised. Then go back to Telus and quote that plan. If they think you're bluffing, pull the plug. They might, at the last minute give you a better plan. :)

[Pward]

Hey just got off the phone with retentions:

350mins
250 out-going text/unlimited incoming
eve/weekend @ 5pm
call id
voice mail

for $17.50 + saf + tax

Should I be satisfied or should I ask for something more?

[jigsatics]

Hey just got off the phone with retentions:

350mins
250 out-going text/unlimited incoming
eve/weekend @ 5pm
call id
voice mail

for $17.50 + saf + tax

Should I be satisfied or should I ask for something more?

It's a good deal. You can try calling them one more time to see if you can add a my fave 5 or LD minutes.

[FerrisB]

Decent plan. do you know how much you paid for your data plan? Is it really unlimited or 3GB? Just make sure that you are indeed allowed to tether. I have unlimited data and tethering is not allowed.

It's unlimited for $15. Technically you're not allowed to tether but there are 'tricks' to get around that if you're running a phone using Windows Mobile. The most I have tethered with is 9gb in a month.

My cousin uses the same phone and data plan as his main internet connection at home and has used upwards of 20gb in a single month.

[russel.bared]

Unlimited Incoming
100 minutes + 250 bonus minutes
1000 Evening/Weekend Minutes
100 Canadian LD minutes
Unlimited text messages
Canadian LD @ $0.30
US Roam Toll @ $0.50 Cdn
Voice Mail 3, Conference Calling , Call Waiting
Outbound Call Display On
6pm Nights & Wkds
Caller ID

38.55 including tax?

Signed a one year contract.

[jigsatics]

Unlimited Incoming
100 minutes + 250 bonus minutes
1000 Evening/Weekend Minutes
100 Canadian LD minutes
Unlimited text messages
Canadian LD @ $0.30
US Roam Toll @ $0.50 Cdn
Voice Mail 3, Conference Calling , Call Waiting
Outbound Call Display On
6pm Nights & Wkds
Caller ID

38.55 including tax?

Signed a one year contract.

What is your basic plan? Is it the $17.30 EPP? Which of the additional features above are you paying for?

[russel.bared]

Not paying for any features - just paying $30 (Talk to me 30) and Sys access fee.

[jigsatics]

Not paying for any features - just paying $30 (Talk to me 30) and Sys access fee.

its already a decent plan as it is. you can ask for the $17.30 EPP with the same features and you can end up paying $10 less.

[jimmy025]

can i get a blackberry if i have the supertalk10 plan?
i heard you need a voice plan of $30.

[jigsatics]

can i get a blackberry if i have the supertalk10 plan?
i heard you need a voice plan of $30.

i think so. are you a current telus customer?

[jigsatics]

Just got my first bill. They made a mistake on the first month. So this is the first one that has the correct information. The plans are for 2 phones.

Insider Plan 17.30
Super Talk 10 10.00

150 Local Minutes $15 -3 yrs 0.00
Caller ID $7-3 years free 0.00
Loyalty 25 Cdn LD mins $5-3 yr 0.00
Loyalty 75 Cdn LD mins $10-3yr 0.00
Loyalty Incoming - 3 years $10 0.00
Loyalty Messaging 3 year-$15 0.00
Loyalty Package 12-3yrs free 0.00
Personal Email, IM & Web 25 25.00
Voicemail 10 $7-3 years free 0.00

Total Current Charges $76.51

[zzz3]

can i get a blackberry if i have the supertalk10 plan?
i heard you need a voice plan of $30.

yeah but then your going to need a $35 data plan to get everything to $45 (before taxes and saf) which is the requirement for a blackberry if im not mistaken (someone correct me if im wrong).

[SoGood]

Just got my first bill. They made a mistake on the first month. So this is the first one that has the correct information. The plans are for 2 phones.

Insider Plan 17.30
Super Talk 10 10.00

150 Local Minutes $15 -3 yrs 0.00
Caller ID $7-3 years free 0.00
Loyalty 25 Cdn LD mins $5-3 yr 0.00
Loyalty 75 Cdn LD mins $10-3yr 0.00
Loyalty Incoming - 3 years $10 0.00
Loyalty Messaging 3 year-$15 0.00
Loyalty Package 12-3yrs free 0.00
Personal Email, IM & Web 25 25.00
Voicemail 10 $7-3 years free 0.00

Total Current Charges $76.51

17.30 + 10 + 25 + 6.95x2(13.90) = 66.20 x 1.13 = 74.80
sounds about right.
the 1.13 is ontario tax. not sure which province you're in

[jimmy025]

17.30 + 10 + 25 + 6.95x2(13.90) = 66.20 x 1.13 = 74.80
sounds about right.
the 1.13 is ontario tax. not sure which province you're in

you forgot to add 911 fee

[edmah]

How's this deal that I was able to get for my dad? I haven't accepted the deal yet so is there still room to get more features? Can I get unlimited incoming, unlimited telus to telus and/or long distance added?

300 daytime minutes
My5 Faves
Evenings free at 6pm
Weekends free
Caller ID
Voicemail
$25.29 (incl all fees and taxes)

[dmonkman]

Just got my first bill. They made a mistake on the first month. So this is the first one that has the correct information. The plans are for 2 phones.

Insider Plan 17.30
Super Talk 10 10.00

150 Local Minutes $15 -3 yrs 0.00
Caller ID $7-3 years free 0.00
Loyalty 25 Cdn LD mins $5-3 yr 0.00
Loyalty 75 Cdn LD mins $10-3yr 0.00
Loyalty Incoming - 3 years $10 0.00
Loyalty Messaging 3 year-$15 0.00
Loyalty Package 12-3yrs free 0.00
Personal Email, IM & Web 25 25.00
Voicemail 10 $7-3 years free 0.00

Total Current Charges $76.51

The Personal Email, IM & Web 25 25.00, that is the unlimited data, yes?

[jigsatics]

The Personal Email, IM & Web 25 25.00, that is the unlimited data, yes?

yes, unlimited data.

[MacManDealin]

https://www.telusmobility.com/en/ON/home/index.shtml :razz::razz::razz::razz:

[jiggajayd]

https://www.telusmobility.com/en/ON/home/index.shtml :razz::razz::razz::razz:

it's the announcement of the iPhone 3GS for Telus for those who get redirected from the link above.

Hopefully this will drive down the price for the BB Tour! :D

[MacManDealin]

it's the announcement of the iPhone 3GS for Telus for those who get redirected from the link above.

Hopefully this will drive down the price for the BB Tour! :D

Well I am just PUMPED about the Iphone. I have a sick Telus plan and haven't wanted to give it up to get the IPhone. NOW I DONT HAVE TOO!!!!!!!!!

HOWEVER, we will need to see what pricing they will give. LET THE GAMES BEGIN!

[jigsatics]

https://www.telusmobility.com/en/ON/home/index.shtml :razz::razz::razz::razz:

Good for them. I have friends who want to switch telecom providers if other companies carry the iphone.

[SoGood]

iPhone is def nice confirmation, I'm not too sure about the touch screen factor as of right now

I'm actually more excited about the new phone line up in addition to the iphone.

I believe there is going to be about 25 new phones for the HSPA network

[andersonboi]

I was waiting for this for months !!! My contract expired in December wooot :D

[jigsatics]

iPhone is def nice confirmation, I'm not too sure about the touch screen factor as of right now

I'm actually more excited about the new phone line up in addition to the iphone.

I believe there is going to be about 25 new phones for the HSPA network

That was the reason I got the Touch Pro2. I like the big screen of an iPhone but I'm not particularly fond of typing on the screen. I use the touchscreen for texting but not when I reply to emails.

[SoGood]

That was the reason I got the Touch Pro2. I like the big screen of an iPhone but I'm not particularly fond of typing on the screen. I use the touchscreen for texting but not when I reply to emails.

how's the touch pro 2?
i'm kind of weary of HTC products, a buddy of mine got a HTC Touch a while back and it kept crashing.

[FerrisB]

how's the touch pro 2?
i'm kind of weary of HTC products, a buddy of mine got a HTC Touch a while back and it kept crashing.

Windows mobile is fine ONLY if you're ok with hours upon hours of research and tweaking. I honestly wouldn't recommend it to someone who just wants to pick up and go. It's finicky, unoptimized and not very intuitive. (This coming from someone that loves their HTC Diamond but put a LOT of hours into getting it working the way I want.)

Apparently microsoft has around 1000 people working on windows mobile 7 so it will be VASTLY different when it comes out. Steve Balmer has admitted they have really dropped the ball so far.

[jigsatics]

how's the touch pro 2?
i'm kind of weary of HTC products, a buddy of mine got a HTC Touch a while back and it kept crashing.

So far it hasn't given me any problems. It has lots of neat features and since it's a WinMo, there are a lot of free apps out there. The 5-row QWERTY keyboard makes emailing a lot easier.

[Teddite]

I recently changed plans and got an HTC Touch Pro 2, but if I've got the cash when it's out, I think I'd like an iPhone more. Mostly for the games. I do own a DS and PSP already, but it's a hassle taking them everywhere.
The Touch Pro 2 is not any good for gaming, most windows mobile games are not optimized for it, and it takes alot of tweaking to get the limited number of games working.
I thought I had a solution with a flash player on the phone, but the phone lags too much to play them :cry:
I really do love the keyboard though, and it will be terrible getting used to the onscreen keyboard of the iPhone.

[actng]

Telus iphone announced today!!! :)

[jimzilla]

What are the chances of getting any unlimited data plan through retentions?

my plan is ending soon and I would love some data

[Terrific_Deals2k8]

Wait for DAVE wireless!!!

[dymondk]

How's this deal that I was able to get for my dad? I haven't accepted the deal yet so is there still room to get more features? Can I get unlimited incoming, unlimited telus to telus and/or long distance added?

300 daytime minutes
My5 Faves
Evenings free at 6pm
Weekends free
Caller ID
Voicemail
$25.29 (incl all fees and taxes)

That's okay.

[xtreemboarder]

Already rang up retentions for a $300 discount on the iphone as soon as it's launched. I resigned my contract for 3 years in december with these features:

300 daytime
cid, vm
evenings/weekends at 6pm
unlimited incoming
unlimited data

comes to 59.xx each month taxes and saf in.

[fbis1]

Already rang up retentions for a $300 discount on the iphone as soon as it's launched. I resigned my contract for 3 years in december with these features:

300 daytime
cid, vm
evenings/weekends at 6pm
unlimited incoming
unlimited data

comes to 59.xx each month taxes and saf in.

did they agree to this ? You asked for a 300$ discount for the iphone based on you having resigned in december 2008 ?

[xtreemboarder]

did they agree to this ? You asked for a 300$ discount for the iphone based on you having resigned in december 2008 ?

no they accepted it on the basis of me having a crappy phone and being unable to use their data plan. I have an HTC touch pro which is a piece of crap. I've had it replaced several times because they just keep freezing on me, and there are no decent apps for WM smartphones. I'm just pointing out the fact that you can still get discounts when you're not even a year into the contract.

I recommend for anyone who wishes to upgrade to the iphone to start calling telus retention line. The first rep I got was rude and told me that they don't give out discounts on phones that don't exist... The next rep did it for me but applied it to all phones and not specifically the iphone.

[fbis1]

no they accepted it on the basis of me having a crappy phone and being unable to use their data plan. I have an HTC touch pro which is a piece of crap. I've had it replaced several times because they just keep freezing on me, and there are no decent apps for WM smartphones. I'm just pointing out the fact that you can still get discounts when you're not even a year into the contract.

I recommend for anyone who wishes to upgrade to the iphone to start calling telus retention line. The first rep I got was rude and told me that they don't give out discounts on phones that don't exist... The next rep did it for me but applied it to all phones and not specifically the iphone.

thanks for the heads up, im in the same boat as you,have a touch pro and have been with telus for 8 years, so im hoping they will apply the same credit

[Terrific_Deals2k8]

http://mobilesyrup.com/2009/05/18/globalive-full-strategy-leaked-online-14-handsets-4-smartphones-including-xperia-and-android/

$40 Unlimited Talk and Text Plan in Toronto/Quebec http://www.publicmobile.ca/

[youwillsee]

Already rang up retentions for a $300 discount on the iphone as soon as it's launched. I resigned my contract for 3 years in december with these features:

300 daytime
cid, vm
evenings/weekends at 6pm
unlimited incoming
unlimited data

comes to 59.xx each month taxes and saf in.

That sounds like a decent deal....
So... you got a $300 discount off what price? and which model?

[MC25]

What are the chances of getting any unlimited data plan through retentions?

my plan is ending soon and I would love some data

x2

[xtreemboarder]

That sounds like a decent deal....
So... you got a $300 discount off what price? and which model?

It's a $300 discount off all smartphones. I'm waiting for the iphone though.

[morton123]

I just got offered Supertalk 10 with caller id, voicemail 25, 250 texts per month.
Around 18 all in. I know that's a great deal, but I'm in Manitoba, does anyone think I can do better?

[ecgz88]

$300 off $699 regular price :D


It's a $300 discount off all smartphones. I'm waiting for the iphone though.

[boyoflondon]

x2

Chances of getting unlimited data through retention are 0 so don't waste your/their time trying :D

[kuba]

$300 off $699 regular price :D

lol probably how it'll go down.

He'll learn his lesson to never sign until you get the final numbers in.
If it's $300 off $499, not a bad deal, that's decent, anything over $499 = garbage.

[MoeJoe]

I am so excited for this aswell.
My plan runs out in November and my sister and I are looking to get smartphones.

I want the iPhone 3GS and she wants the Blackberry Bold 2 thats coming out. (code named Onyx).

We have been with Telus for 2 years, hopefully can get a great deal for them. Trying to keep the bill down, thats the main thing.

[fbis1]

hang on guys, there's some big misconceptions here... i just spoke to telus retentions and he told me the new PHONES AND PLANS that will work on the HSPA network will be totally different from the CDMA network. Telus will have three divisions, MIKE , CDMA and HSPA. People with really good existing plans on the CDMA network will not be able to keep those plans on the HSPA network, but will be able to keep them obviously on the CDMA... he said he cant negotiate any pricing whether it be for the phone or plan on the HSPA network because no pricing details have been released...

[xtreemboarder]

lol probably how it'll go down.

He'll learn his lesson to never sign until you get the final numbers in.
If it's $300 off $499, not a bad deal, that's decent, anything over $499 = garbage.

omg you guys are slow. I didn't resign. I signed back in December for the plan that I listed earlier. I just merely called and recieved a 300 off any smartphone for when they roll out the new network.The point that I was making is that you don't have to resign to get discounts on new phones nor do you even have to be through one year in your current contract to recieve a discount. Learn that!

[boyoflondon]

hang on guys, there's some big misconceptions here... i just spoke to telus retentions and he told me the new PHONES AND PLANS that will work on the HSPA network will be totally different from the CDMA network. Telus will have three divisions, MIKE , CDMA and HSPA. People with really good existing plans on the CDMA network will not be able to keep those plans on the HSPA network, but will be able to keep them obviously on the CDMA... he said he cant negotiate any pricing whether it be for the phone or plan on the HSPA network because no pricing details have been released...

Thats a given, but many people just go by what they "heard" instead of reading up on the useful information that is out there, and then we have those people speaking about the matter as if they know what they are talking about.

One big thing that is a kicker in the nuts is the fact that those of us with $15unltd data will lose it if we jump over to HSPA.

[SoGood]

Thats a given, but many people just go by what they "heard" instead of reading up on the useful information that is out there, and then we have those people speaking about the matter as if they know what they are talking about.

One big thing that is a kicker in the nuts is the fact that those of us with $15unltd data will lose it if we jump over to HSPA.

hopefullly they'll come up with 'fair' data plans for the HSPA network.
or atleast allow for something along the lines of $15 for 2GB...

does that at all sound reasonable?

[MacManDealin]

I just got offered Supertalk 10 with caller id, voicemail 25, 250 texts per month.
Around 18 all in. I know that's a great deal, but I'm in Manitoba, does anyone think I can do better?

I have the same, but better.

Talk 10, Caller ID, 10 VM, 2500 Texts, 100 LD min, 300 daytime min, Unlimited Evenings EARLY at 5pm & Weekends, unlimited incoming, My 5 (not sure if national), Telus to Telus.

With SAF and Tax - total = 22 and change.

[hoanboy]

I currently has a SPARK 10 feature on my phone for free. I would like to keep this feature because I like the unlimited WAP browsing to their 100 sites. L&R told me that it is not possible to keep the Spark 10 bundle but willing to give me CID, VM10, and 250 text. I just want my Spark 10! Anyone know?

[h2lam]

Hi guys,

Did any of you get charged by your current Service Provider like Telus, Bell, Rogers, Fido for Premium text messages? I swear I didn't even see any messages or subscribe to any myself and I keep on getting billed for the last 3 months from Fido for Premium text messages.

A Fido customer service rep told me that they also charge you if you send a text message from your Mobile to a land line by accident. They will still charge you 25 cents and count as premium text. Is that true?

Did anyone successfully call Fido to complain about being charged for premium text & did they refund your money or reverse the charges?

I have been charged for the last 3 months now . I called Fido 3 times and each customer service rep tried to track down the premium text short code, and they all give me different short codes & different stories of who the service provider who sent those messages to me are. But the odd thing is that I checked my cell phone & I NEVER RECEIVED ANY weird text messages. Its mostly text messages from friends and family only, which I knew about. If I had got any weird text messages, I would have done something about it long time ago & at least reply STOP. But I don't see anything ...I think there must an errror with their system & those companies are billing me for them through Fido

Please help or give me some advice/feedback???

[xinix]

Hi guys,

Did any of you get charged by your current Service Provider like Telus, Bell, Rogers, Fido for Premium text messages? I swear I didn't even see any messages or subscribe to any myself and I keep on getting billed for the last 3 months from Fido for Premium text messages.

A Fido customer service rep told me that they also charge you if you send a text message from your Mobile to a land line by accident. They will still charge you 25 cents and count as premium text. Is that true?

Did anyone successfully call Fido to complain about being charged for premium text & did they refund your money or reverse the charges?

I have been charged for the last 3 months now . I called Fido 3 times and each customer service rep tried to track down the premium text short code, and they all give me different short codes & different stories of who the service provider who sent those messages to me are. But the odd thing is that I checked my cell phone & I NEVER RECEIVED ANY weird text messages. Its mostly text messages from friends and family only, which I knew about. If I had got any weird text messages, I would have done something about it long time ago & at least reply STOP. But I don't see anything ...I think there must an errror with their system & those companies are billing me for them through Fido

Please help or give me some advice/feedback???

wrong thread buddy

[morton123]

I have the same, but better.

Talk 10, Caller ID, 10 VM, 2500 Texts, 100 LD min, 300 daytime min, Unlimited Evenings EARLY at 5pm & Weekends, unlimited incoming, My 5 (not sure if national), Telus to Telus.

With SAF and Tax - total = 22 and change.

That's really good. What did you have to do to get that? How long have you been with Telus?

[--StayFly--]

is my voice only plan good or bad?

EPP17.30
350 daytime minutes
evening and weekend free after 6pm
Free 75 Long Distance Minutes
Free Favourites 5
Free Incoming Calls
Free Caller ID
Free Unlimited Text
Free Voicemall 10

28.30 tax and fees in

[Lancer2004]

is my voice only plan good or bad?

EPP17.30
350 daytime minutes
evening and weekend free after 6pm
Free 75 Long Distance Minutes
Free Favourites 5
Free Incoming Calls
Free Caller ID
Free Unlimited Text
Free Voicemall 10

28.30 tax and fees in

local? or long distance?

not too bad. pretty similar to my plan actually.

EPP17.30
350 daytime minutes
evening and weekend free after 6pm
Free 20 Long Distance Minutes
Free National Favorites 5 (long distance)
Unlimited Data ($25)
Unlimited Browsing/Messaging
Free Caller ID
Free Unlimited Text
Free Voicemall 10

[--StayFly--]

local? or long distance?

not too bad. pretty similar to my plan actually.

EPP17.30
350 daytime minutes
evening and weekend free after 6pm
Free 20 Long Distance Minutes
Free National Favorites 5 (long distance)
Unlimited Data ($25)
Unlimited Browsing/Messaging
Free Caller ID
Free Unlimited Text
Free Voicemall 10

local

[sneek]

hopefullly they'll come up with 'fair' data plans for the HSPA network.
or atleast allow for something along the lines of $15 for 2GB...

does that at all sound reasonable?


haha dream on...At TELUS I am getting that we are going to see something like $15 for 150MB. Lower rate plans are basically made so you go over. If people had 2GB's for 15, I think that you would see aircard sales drop.

[michelb]

haha dream on...At TELUS I am getting that we are going to see something like $15 for 150MB. Lower rate plans are basically made so you go over. If people had 2GB's for 15, I think that you would see aircard sales drop.

I think there's a lot of us with unlimited data for $15.

[SoGood]

I think there's a lot of us with unlimited data for $15.

from what i've heard, the unlimited data will not be transferable to the HPSA network

[michelb]

from what i've heard, the unlimited data will not be transferable to the HPSA network

I hope that's not true !!! Who knows, they might do it but I'd be pretty surprised. From my experience, they're pretty flexible when it comes to not losing customers; I can seeing them saying they won't do it transfer it but if you call retention dept, they'll let you transfer it.

[Elusive]

local? or long distance?

not too bad. pretty similar to my plan actually.

EPP17.30
350 daytime minutes
evening and weekend free after 6pm
Free 20 Long Distance Minutes
Free National Favorites 5 (long distance)
Unlimited Data ($25)
Unlimited Browsing/Messaging
Free Caller ID
Free Unlimited Text
Free Voicemall 10

Wow, how did you score Unlimited Data?!
Is that Unlimited Browsing for WAP only?
How much are you paying in total?
SAF?

[jindy]

from what i've heard, the unlimited data will not be transferable to the HPSA network

Yea right if that's the case DUCK Telus only reason why i'm still with Telus is b/c of $15 unlimited data

[FerrisB]

Yea right if that's the case DUCK Telus only reason why i'm still with Telus is b/c of $15 unlimited data


Me too. I tether my laptop all the time so it works out great.

[MacManDealin]

That's really good. What did you have to do to get that? How long have you been with Telus?

I have been with Telus for a number of years (9 I think, 5 with Mike and 4 with PCS). I don't think retentions looks at my previous 5 though.

In January I was paying $55+ Tax and SAF and was basically getting nothing included with my plan. I got sick of it. So I started reading these posts and got an idea of what a good plan looked like. After my contract expired I started to haggle with them, citing a 'friends' plan. Basically I took my gf's plan and added in 1 or two extra items. They almost matched it.

I then signed a 1 yr with this plan but +$5. Then about 4 months ago there was an error on my bill so the customer rep 'fixed' it, but gave my my5 for free haha. Sometimes bad customer service works 4 u.

[gdnmatrix]

Me too. I tether my laptop all the time so it works out great.

Wow, how did you manage to get unlimiting tethering on the $15 data plan? I thought the $15 data plan was for Email, Web and IM only?

[FerrisB]

Wow, how did you manage to get unlimiting tethering on the $15 data plan? I thought the $15 data plan was for Email, Web and IM only?

Technically it is but there are ways around it if you have a Windows Mobile phone

[sneek]

for WM there are options with ROMs...(free)
For Blackberry, there is teatherberry. ($40 program)

[jigsatics]

local? or long distance?

not too bad. pretty similar to my plan actually.

EPP17.30
350 daytime minutes
evening and weekend free after 6pm
Free 20 Long Distance Minutes
Free National Favorites 5 (long distance)
Unlimited Data ($25)
Unlimited Browsing/Messaging
Free Caller ID
Free Unlimited Text
Free Voicemall 10

How much is your plan with everything included?

[boyoflondon]

from what i've heard, the unlimited data will not be transferable to the HPSA network


I hope that's not true !!! Who knows, they might do it but I'd be pretty surprised. From my experience, they're pretty flexible when it comes to not losing customers; I can seeing them saying they won't do it transfer it but if you call retention dept, they'll let you transfer it.

You'll be SOL ....

It has already been confirmed that all of us with the unlimited $15 data will lose it if we jump the ship to HSPA.

[SoGood]

HSPA to launch Nov 5th

[xtreemboarder]

I would be very happy if they offer a plan similar to that of Rogers'; $30 for 6gb. It's a lot of data, a bit more pricey but I like how you can tether it. They obviously won't give you the unlimited data on the new network because everyone would start cancelling their internet. Makes no sense. So michelb, have fun dealing with retentions on this one. I usually have hope and have called them with unreasonable requests and recieved them, but this is too much.

[jigsatics]

HSPA to launch Nov 5th

How did you find out about the launch date?

[SoGood]

How did you find out about the launch date?

other forums and stuff

[Aggy]

Try this one...lots of info and I'm sure alot of RFDers on there as well.

http://www.howardforums.com/


How did you find out about the launch date?

[CanuckFlyHigh]

I am having a big issue now. Last year when I called Telus Retentions, I got an AMAZING plan, on a one year deal. My contract expires in January.

I need a new blackberry, and am eligible for a hardware credit, but the issue I am having is:

They tell me I can take advantage of the hardware credit, if I sign a new 3 year (which I am find with doing), BUT, I have to get a new plan (that will be WAYYYY more than my current plan).

Or, I can keep my current retentions plan, and get a blackberry tour for $200 dollars more than the option above. (439 vs. 229)

Has anyone ran into this? Advice?

[coleworld]

I've been thinking about getting a smartphone.

Should I wait until HSPA? and

What is the best data plan rate that Telus is giving nowadays?

[MacManDealin]

What does this include: Loy 5 Favourite No Lcl $10-1yr:?:

[jigsatics]

Does unlimited text messaging cover text messages sent to and from the US? I'm planning to go to the US mid-November and wanted to know how I can bring my Touch Pro2 there without incurring a lof of roaming charges. I have the same question with unlimited incoming.

Thanks.

[MacManDealin]

Afternoon.

I know rumours are bound to happen, and this article should be read with a grain of salt, but I thought that I would post it in case there is some truth.

http://www.macnn.com/articles/09/11/02/new.canadian.options.start.at.50.per.month/

[FerrisB]

You'll be SOL ....

It has already been confirmed that all of us with the unlimited $15 data will lose it if we jump the ship to HSPA.

I hope they plan on supporting CDMA for at least another 2 years then, because that's how long the rest of my contract is and they'll have to pry my $15 unlimited data from my cold dead hands :lol:

[jigsatics]

Afternoon.

I know rumours are bound to happen, and this article should be read with a grain of salt, but I thought that I would post it in case there is some truth.

http://www.macnn.com/articles/09/11/02/new.canadian.options.start.at.50.per.month/

Minimum $50 a month? If this is true, I don't think I will move to HSPA+ in the near future. I pay $48 all-in for my 17.30 plan with $25 data and a lot of freebies. I don't think I would want to give it all up just so I can get to the new network.

I just hope that we can move our existing voice plans to the new network. I'm willing to give up my unlimited data if it does not cost much to get 1GB.

[SoGood]

Afternoon.

I know rumours are bound to happen, and this article should be read with a grain of salt, but I thought that I would post it in case there is some truth.

http://www.macnn.com/articles/09/11/02/new.canadian.options.start.at.50.per.month/


hopefully these are only for iPhone, maybe different plans for other hspa phones?

[petitwhites]

Quote:

I hope they plan on supporting CDMA for at least another 2 years then, because that's how long the rest of my contract is and they'll have to pry my $15 unlimited data from my cold dead hands


They are adding HSPA leaving the CDMA, if they remove the CDMA network they will have to grandfather those accounts to the new network on contract renewals. No?

[Carebear]

Does unlimited text messaging cover text messages sent to and from the US? I'm planning to go to the US mid-November and wanted to know how I can bring my Touch Pro2 there without incurring a lof of roaming charges. I have the same question with unlimited incoming.

Thanks.

I believe that you will have roaming charges if you are using your phone (for calls or texts) while in the US. You can email Telus to confirm.

[the_game151]

Quote:

I hope they plan on supporting CDMA for at least another 2 years then, because that's how long the rest of my contract is and they'll have to pry my $15 unlimited data from my cold dead hands


They are adding HSPA leaving the CDMA, if they remove the CDMA network they will have to grandfather those accounts to the new network on contract renewals. No?

CDMA will be supported for a number of years to come, you'll be fine for a mighty long time. But they want as many people to port over to the new network as soon as possible.

[livemink]

Hey guys,

Good Deal for the new network?

300 Minutes
Nights and Weekends 6pm
Unlimited Texting
Caller ID, VM 10, Conference Calling
17.50 + SAF and tax

And 500 MB of Data for $20?

Ask for more? If i am signing a 3 year contract?

[98vtec]

Hey guys,

Good Deal for the new network?

300 Minutes
Nights and Weekends 6pm
Unlimited Texting
Caller ID, VM 10, Conference Calling
17.50 + SAF and tax

And 500 MB of Data for $20?

Ask for more? If i am signing a 3 year contract?

Telus was supposed to drop the system access fee.. It's a decent price regardless, but I would not sign any new contract that had a system access fee..

[TheDude79]

Telus was supposed to drop the system access fee.. It's a decent price regardless, but I would not sign any new contract that had a system access fee..

They're dropping it as of the end of this week (Nov. 6). Anything you get on or after that date should have no SAF or 911 charges.

[zzz3]

Telus was supposed to drop the system access fee.. It's a decent price regardless, but I would not sign any new contract that had a system access fee..


They're dropping it as of the end of this week (Nov. 6). Anything you get on or after that date should have no SAF or 911 charges.

only their new "clear choice" plans do not have saf or 911, existing plans are excluded. The new clear choice plans are also more expensive and have the saf/911 fees built into them, so its not worth giving up your old plan because you are unlikely to save anything.

http://www.cbc.ca/technology/story/2009/10/27/telus-system-access-fee.html#socialcomments

[igor0190]

EPP17.30
350 daytime minutes
evening and weekend free after 6pm
Free 75 Long Distance Minutes
Free Favourites 5
Free Incoming Calls
Free Caller ID
Free Unlimited Text
Free Voicemall 10
28.30 tax and fees in


Hey everyone,

Contract is up this month and I am looking to renew. There are so many options... hard to decide which are worth fighting for. For the data use I plan on using a blackberry for BB messenger, hotmail, and a minimal amount of internet use.

1. Which data plan should I be asking for? Personal Email, IM & Web for $25?
2. What is exactly included in the 17.30 EPP? And what extras do I have to negotiate for?
3. Can I negotiate a larger phone credit as I will need a Blackberry?

Looking for something like this:
-350 daytime minutes
-Unlimited evening and weekend (Free after 6pm)
-75 Long Distance Minutes
-Text Messaging (250 outgoing/unlimited incoming is plenty)
-Caller ID
-Voicemail
-My 5 Favorites if possible
-Per second billing
-Some sort of Data Plan ($25 I'm assuming)

Would it be safe to say I should expect to pay $17.30 + $25.00 + SAF for this? $50/month + tax?



Appreciate any help. Just want to be educated before I call.
Thanks.

[MacManDealin]

Just got off with retentions. I got bad news.

CDMA plans are not transferable to HSPA. He looked at my plan and said that it is amazing, but that I would lost it the moment I switched. If I were to move, he said I would lost the base $10 plan to a base $30 or $40. Add data and SAF and all that and you are looking at $70.

He did advise me to hold off. See what Rogers does to compete and how Telus might try to match.

Oh well, maybe for xmas :|

[magicBC]

(posted in another forum as well)
Hello everyone. Here is the telus iphone deal I was offered

$60/mo
150 anytime minutes
call display
voicemail three
1gb data

The rep said that $50 plan cannot have any data increase without going to the next level.

[SoGood]

(posted in another forum as well)
Hello everyone. Here is the telus iphone deal I was offered

$60/mo
150 anytime minutes
call display
voicemail three
1gb data

The rep said that $50 plan cannot have any data increase without going to the next level.

no text, extra minutes?
from what i see, you're paying extra 10 for an extra 500mb of data.

[Raikkonen]

Non-iPhone related question please.

I have a Telus plan and want to keep it and add a second plan (month to month).

Any idea what I can expect for $35 all-in and tax in with a new (second) plan?

I need 200 min, vm, cid, 250 text, 75 ld ....telus to telus would be good, or fave5 national...can anyone help with this please, thanks.

[Fate]

Non-iPhone related question please.

I have a Telus plan and want to keep it and add a second plan (month to month).

Any idea what I can expect for $35 all-in and tax in with a new (second) plan?

I need 200 min, vm, cid, 250 text, 75 ld ....telus to telus would be good, or fave5 national...can anyone help with this please, thanks.

www.telusmobility.com

on another note, their "clear choice" plans have anything but choice. Holy crap they're limited.

[Cerch]

I'm looking to change my plan starting dec... right now im on the max 45 plan where i had the first year free... I use about 200 mins per month and i have the 15 bundle with VM CID and Unlim text... I wouldn't mind an EPP 17.30 plan trying to keep my bill at $40 max any suggestions?

[mcfc98]

How many MB's of data do you guys find yourself using?

It's hard to tell how much is actually necessary for "normal" usage.

[MC25]

Hey guys,

Good Deal for the new network?

300 Minutes
Nights and Weekends 6pm
Unlimited Texting
Caller ID, VM 10, Conference Calling
17.50 + SAF and tax

And 500 MB of Data for $20?

Ask for more? If i am signing a 3 year contract?

How did you get this? I have almost hte same plan minus the data, and I pay $35 +fees. Mind you, I have 75 free LD minutes, and instead of data, that social networking package. But i would rather give up the social networrking in exchange for data.


Telus was supposed to drop the system access fee.. It's a decent price regardless, but I would not sign any new contract that had a system access fee..

It looks like their new Clear Choice plans just have the SAf fees built in, they are more expensive now. (at least $5+)

[igor0190]

What is exactly included in the 17.30 EPP?

[livemink]

Ive been with telus for a while so I have been building it up.

And the clear choice stuff is still cheaper, $2.70 to be exact. They added on 5 dollars to every plan but are taking off SAF which is 6.95 + 75 911 fee.



How did you get this? I have almost hte same plan minus the data, and I pay $35 +fees. Mind you, I have 75 free LD minutes, and instead of data, that social networking package. But i would rather give up the social networrking in exchange for data.



It looks like their new Clear Choice plans just have the SAf fees built in, they are more expensive now. (at least $5+)

[MC25]

Ive been with telus for a while so I have been building it up.

And the clear choice stuff is still cheaper, $2.70 to be exact. They added on 5 dollars to every plan but are taking off SAF which is 6.95 + 75 911 fee.

Ive been with them for 6 years, so me too. I just basically want some data or something, like i said id opt out of social networking in exchange for that.

[andersonboi]

Iphone 3GS 16GB at 199,99$ (As usual)

250 Minutes(100 + 50 + 100Bonus)
Nights and Weekends 9pm
250 Texting (Free 3 yrs)
Caller ID (Free 3 yrs)
VM 3(included in 50$ package)
5-Fav(Included in 50$ package)

+ Data plan 500MB

All for 50$ + tx....Best offer I got.

[johnnyblues2k]

Has anyone gotten a BB Plan cheaper than $45.

I currently have
$17.50 plan
$5 CID
$7.70
tax.

Telus says I can keep that and add $15 to get email or social networking. Has anyone done better? I would like to see SAF wavied along with CID. Telus doesn't seem to wanna drop below the $45 mark for BB plans. At $45 I may as well go $50 at get the iPhone.

Johnny.

[igor0190]

Has anyone gotten a BB Plan cheaper than $45.
I currently have
$17.50 plan
$5 CID
$7.70
tax.
Telus says I can keep that and add $15 to get email or social networking. Has anyone done better? I would like to see SAF wavied along with CID. Telus doesn't seem to wanna drop below the $45 mark for BB plans. At $45 I may as well go $50 at get the iPhone.
Johnny.

What ALL is included in your $17.50 plan?

[canadiantj]

How many MB's of data do you guys find yourself using?

It's hard to tell how much is actually necessary for "normal" usage.

I've heard its different on different phones. My wife and I have blackberries and neither has come close to the 500mb limit. From what I hear, blackberries compress the data some way but iphones do not fwiw. Someone, please correct me if I'm wrong.

[FerrisB]

How many MB's of data do you guys find yourself using?

It's hard to tell how much is actually necessary for "normal" usage.

It really depend on what you do. Do you watch youtube videos and listen to streamed music, or just visit the occasional website and check your e-mail. I use about 10gb a month on my phone but I tether to my laptop for work.

[canadiantj]

no one want a year free?

Does Telus know what you are doing?

[igor0190]

no one want a year free?

Of course we all want 1 year free.

[Dynamics]

I've been with Telus since it was Clearnet (1999) my current Contract ends this May coming.

I was about to go in-store and get the 9700 yesterday but I called in to see what could be done. I didn't call retention (my mistake) but if I get the 9700 I lose mt $15 Unlimited Data Plan.

Right now I have:


Talk 40 Plus - $45.00

- 6PM Evenings & Weekends
- 350 Daytime Minutes

Value Added Services - $31.00

- Unlimited Data/Email ($15.00)
- Unlimited Txt Messaging ($10.00)
- Caller ID ($6.00)

My Bill is about $76.00 + the SAF & 911.


Compared to other people my Regular Bill is rather high. I feel there's things Telus can cut out and offer to be for free. If I get the 9700 I lost my $15 Data Plan and will be paying $25 now for 500MB.

[vse]

any update on what people got here with there telus plans for iphone?

[StoneColdWhat]

They're going to drop the SAF ?

[huffer4]

any update on what people got here with there telus plans for iphone?

I'm on hold with Retentions right now. I'll post what happens. Fingers crossed they are good to me.

[MC25]

Has anyone gotten a BB Plan cheaper than $45.

I currently have
$17.50 plan
$5 CID
$7.70
tax.

Telus says I can keep that and add $15 to get email or social networking. Has anyone done better? I would like to see SAF wavied along with CID. Telus doesn't seem to wanna drop below the $45 mark for BB plans. At $45 I may as well go $50 at get the iPhone.

Johnny.

If you just read up a bit my plan is there, for $35 +taxes and fees.

[huffer4]

I'm on hold with Retentions right now. I'll post what happens. Fingers crossed they are good to me.

$50
200 Minutes (50 more than I had)
6pm Evenings
1000 Outgoing & Unlimited incoming text
500 mb data
Call ID & Voice Mail 10

I'm quite happy with it.

[Arendra]

$50
200 Minutes (50 more than I had)
6pm Evenings
1000 Outgoing & Unlimited incoming text
500 mb data
Call ID & Voice Mail 10

I'm quite happy with it.

Did they give you Call ID and VM 10 for the full 3 years?

[Arendra]

I just called Telus Loyalty and was offered a bunch of crap.

My contract expires in May. I currently have:

350 anytime
6pm nights/weekends
My Fave 8
Caller ID
VM 3
Unlimited Incoming Text
$40 + SAF + 911 + taxes

It turns out to be around $55-$60/month.

I asked about the iphone, the rep was willing to give me Caller ID/VM for one year (blah) with one of their already put together plans.

I mentioned about a deal my parents got - they said it had expired, but what they have is this:

200 anytime, per-second
Caller ID
Voicemail
Unlimited text
Unlimited 6pm nights/weekends
Telus to Telus
$20 + SAF + 911 + taxes

I asked for something comparable, and she told me I could get:

200 minutes (NOT per second)
Unlimited 9pm nights/weekends
Caller ID - one year free
Voicemail - one year free
Text - one year free
$40 + taxes

WTF!!! Thanks for valuing "loyal" customers, Telus.

What would be a reasonable deal for the iphone? Or if I choose not to go with a data plan, what would be reasonable for a regular phone plan?

My ideal plan is this:

200 minutes (I rarely go over 100 minutes)
6pm nights/weekends
My Faves
Text messaging (250 sent / unlimited received)
Caller ID
Voicemail
500 MB data *** (I can really take it or leave it, I'll only go with iphone if I get a good offer)

What should I expect to pay for this?? Customer of 3 years. I'd really only like to pay $45-$50/month if I got the iphone package, NO SAF or 911 fees, or $25 - $30 for a regular phone plan (no data). Is it possible?

[alhub2]

$50
200 Minutes (50 more than I had)
6pm Evenings
1000 Outgoing & Unlimited incoming text
500 mb data
Call ID & Voice Mail 10

I'm quite happy with it.

I called them 3 times and everytime they told me it was IMPOSSIBLE to get any freebies on the new network ... I was quite pissed off as the retention offer me an amazing deal this summer and knowing that I will have to lose everything for the iphone was quite dissapointing ...

How many times did you called them and how did they respond to you ???

Thks

[huffer4]

Did they give you Call ID and VM 10 for the full 3 years?
To be honest I was really stupid and didn't ask. I guess I will just have to renegotiate when it gets close to ending.

I called them 3 times and everytime they told me it was IMPOSSIBLE to get any freebies on the new network ... I was quite pissed off as the retention offer me an amazing deal this summer and knowing that I will have to lose everything for the iphone was quite dissapointing ...

How many times did you called them and how did they respond to you ???

Thks

I only called once. I was on hold for over an hour and a half. The guy I got was very nice. It isn't activated yet. He said it's on my account, and when I go to the store and buy the phone, they just have to activate it. He gave me his Name and extension incase anything goes wrong.

[slowtalon]

Hmm, iPhone offers sure seem to be disappointing :( I thought paying $68/month for two phones was ridiculous - I'm going to have a hard time justifying paying $50+/month X 2 for the privilege of an iPhone! I have another six months left on my contract and am thinking of just waiting to see if the offers get any more competitive....

[Tha_Doggg]

Hmm, iPhone offers sure seem to be disappointing :( I thought paying $68/month for two phones was ridiculous - I'm going to have a hard time justifying paying $50+/month X 2 for the privilege of an iPhone! I have another six months left on my contract and am thinking of just waiting to see if the offers get any more competitive....

+1. I will wait another year and see what happens. And of course they won't be giving out any amazing offers because of the hype right now. Alot of people don't really care about the price and will sign anyway just because it is an iphone.

Wait a bit until the hype dies down!

[JBL]

Currently I don't have a contract. I spoke with a CSR, this is what they offered me for the new network. for a Blackberry Bold 9700

500 daytime min.
free incoming calls
free evening and weekends at 6pm.
Caller ID, VM 10, Call waiting.
1gb Data

for $72 taxes and all in.

Do you think is it worth it??

[tooshoeboo]

$50
200 Minutes (50 more than I had)
6pm Evenings
1000 Outgoing & Unlimited incoming text
500 mb data
Call ID & Voice Mail 10

I'm quite happy with it.
my contract is almost over too i want a plan like urs

wht phone are you planning to get?

[boyoflondon]

Currently I don't have a contract. I spoke with a CSR, this is what they offered me for the new network. for a Blackberry Bold 9700

500 daytime min.
free incoming calls
free evening and weekends at 6pm.
Caller ID, VM 10, Call waiting.
1gb Data

for $72 taxes and all in.

Do you think is it worth it??

I'd like to see proof of this ... especially seeing how a "CSR" offered you this ...

[vse]

i called them today for iphone plans, he offered me this...

200min
weekend, night after 6pm
unlimited text
called id
voicemail 3
500gb data

67$+tax.

idk seems expensive...

[ywk820322]

i called them today for iphone plans, he offered me this...

200min
weekend, night after 6pm
unlimited text
called id
voicemail 3
500gb data

67$+tax.

Idk seems expensive...

what?!?!?! 500gb?!?!?!

[zango]

He obviously means 500 mb lol

[toastedblackbuns]

Hi guys,

Can someone post an updated contact info for the FIDO Retention department? The number 1888 259 3436 that has been posted is, according to the rep I spoke to, "for employees only."

Any help would be great.

Thanks.

[Morphius909]

Current Situation:

Telus Client since 2003
Contract expired July 2009, waitied around and are on month to month (same plan as contract when it expired) waiting for Iphone.
Current Plan:
40 Dollars: 250 Minutes Anytime, Even/Week after 6pm, Voicemail 3
6.00-CID

Looking for:

3 year iphone plan

250 Anytime
Even/Weekend-6 or 9pm
500mb data
My 5 local
Unlimited Incoming
Call ID
100 Text/In-Out
SAF

all for 50 bucks. Is this doable you think???

[smithfan]

Hmm, iPhone offers sure seem to be disappointing :( I thought paying $68/month for two phones was ridiculous - I'm going to have a hard time justifying paying $50+/month X 2 for the privilege of an iPhone! I have another six months left on my contract and am thinking of just waiting to see if the offers get any more competitive....

+1 I also hate the attitude of the telus reps right now. I appreciate honesty and being straight forward but to tell me that "we don't need to offer you anything because we sold out of the iphone. Everyone wants one and pays full price for it so we don't have to offer you anything" seems to me to be a little short sighted. If I decide I have to have the overpriced iphone I can tell you that it wont be with Telus. I would be paying 2X as much for an iphone plan and getting about 1/2 of what Im getting currently with them. I expect a little more after giving them 2 years of my money and spending 600 bucks on that horrible touch diamond. If I wanted to spend 60 a month and lock into a 3 year contract I could have done so a long time ago with rogers!

[billymadison]

i called them today for iphone plans, he offered me this...

200min
weekend, night after 6pm
unlimited text
called id
voicemail 3
500gb data

67$+tax.

idk seems expensive...

I got an iPhone plan from Telus last week and was able to get retentions to transfer everything over. When I first called I told the woman on the other end that I am thinking of getting an iPhone but I want to ensure that I keep all my perks. She told me this would not be a problem (I was shocked since everyone at Howard Forums said they had bad luck doing this).

I told the woman to note it on my account and that I would call back to confirm.

When I called back I got another guy who told me that whatever the woman told me was wrong, but that because she told me I could transfer my perks, that he would have to honor it (and because she made a note in my account). As such, here is what i have:

Plan was originally Share 30 on CDMA. Here is updated HSPA plan for iphone:

250 Long Distance Minutes
6 pm Early Nights and Weekends
250 Daytime minutes + 50 bonus Minutes
Caller ID
Messaging 250
Mobile to Mobile
Telus to Telus
Unlimited Incoming Calls
Voice Mail 3
1 GB data.

First two months = 50% off bill.

My monthly bill = 65+tax = ~73 bucks. Considering what horrible deals I saw everyone else getting, I figured it was alright.

[satpirate3]

I've been looking to get an iPhone and bring over my free features, but after three calls to loyalty, I was told that there was nothing else they could do.

Currently, I have the following:

100 daytime minutes
100 long distance minutes
Night & Weekends from 6pm
Voicemail
Caller ID

$17.30 + SAF + 911

+ 250 Outgoing Text/Unlimited Incoming $5

Total of $30 + tax each month

All I requested is a plan for the iPhone which gives me my old plan, plus data... For a blackberry or other smartphone, they told me they could do it for $45 but somehow for an iphone, my bill would be well over $72 + taxes...

Are these guys insane?

Anyone have the same problem as me and somehow succeed on having a bill of about $50??

[guardianflash]

On the telus website it shows smartphone share plan only $50. How is it that cheap? It gives you

500mb data
100 anytime mins
50 bonus anytime mins
I can choose to double the anytime mins

All this for 2 lines only $50? I must be missing something here.

[Jumbotron]

On the telus website it shows smartphone share plan only $50. How is it that cheap? It gives you

500mb data
100 anytime mins
50 bonus anytime mins
I can choose to double the anytime mins

All this for 2 lines only $50? I must be missing something here.

Yeah, you're missing a ton.

share plans start @ $50, but you need two plans

[xtreemboarder]

Here's what I got on launch day (had 27 months left on contract):
- $300 discount on iphone

iphone 50 plan
- 200 minutes (100 aditional)
- my5 local
- e/q at 9pm
- unlimited incoming
- unlimited texting
- caller id
- voicemail
- 500mb of data

4 months of service plan free, so in essence I got the iphone for the 3 year contract price.

[gei]

Here's what I got on launch day (had 27 months left on contract):
- $300 discount on iphone

iphone 50 plan
- 200 minutes (100 aditional)
- my5 local
- e/q at 9pm
- unlimited incoming
- unlimited texting
- caller id
- voicemail
- 500mb of data

4 months of service plan free, so in essence I got the iphone for the 3 year contract price.

9pm "evenings" makes any plan useless IMO

[havenoreason]

I just went over the 2 years of my plan back in september and got a call from 18772793100 today to see if I wanted to renew.

Right now I'm paying $46.66 (tax inc.) for:
Favourite Numbers 20 (favorite 5)
100 Bonus Minutes
Unlimited Messaging

I talked to the guy for a bit and he said if I signed a new contract he'd give me free voice mail and caller ID. He also mentioned that as I'm student he could still get me the student 35 plan with a blackberry. I was kinda in a rush at the time and couldn't talk so I said I'd call them back later.
Was wondering what I should be asking for here, I really need unlimited texting (even the guy laughed at how much I text).

[wscottm]

So my contract ends tomorrow, and i was renewing hoping for the iphone
i had:

17.30 epp
200min
* Text Messaging Services
* US Roam Air @0.95
* SPARK Sampler
* US Roam Toll @ $0.50 Cdn
* Canadian LD @ $0.35
* Free Local Birthday Calls
* Unlimited Evenings/Weekends
* Message Waiting Indicator
* Conference Calling
* Call Waiting
* Outbound Call Display On
* Network Service Credit 5 min
* Messaging 250
* L&R Mini Voice Mail Free
* Caller ID Free

i heard all the BS about the 50$ iphone plan, and after 20 mins of negotiating, this is what i got:

200mins local
100mins Long Distance
unlimited txt
500mb data
evenings and weekends from 6pm instead of 9pm

for 57$ + taxes ( $64.41)

think this is good enough, or push for more?

[igor0190]

HOW'S THIS:

-250+50 Daytime Minutes
-Weekend/Evenings 6PM
-Unlimited Text Messaging
-Caller ID
-Voicemail 10
-75 Long Distance Minutes
-My5 Local
-500MB Data Plan ($25)
-BB Curve 8330 on a 3yr contract $29.99 + $25.00 fee at store = $55+Tax.

$45.00
+ 2.70 GRRF
+ 5.72 PST/GST

TOTAL = $53.42/ month

Anything else I should ask for?

[CanuckFlyHigh]

Heres my deal:

Blackberry Bold 9700 (on a 3 year) - $249.99

250 daytime minutes
w/e at 6 pm
Voicemail 3
Caller ID
Unlimited Text
Unlimited incoming
500 MB data
100 LD minutes

Total cost: $57 + tax. In Alberta, comes to $59.85

[djino]

Questions...

1. Is MY5 good for incoming AND outgoing calls for the 5 numbers?
2. What exactly is unlimited incoming?

1. Yes

2. Incoming from ANY number

djino

[elisa]

So I was on the 17.30 epp for 3 years and contract is up on Nov 26th. Called Telus about the Iphone and told them that I wanted to go bundle with Rogers and they offered me this:

250 minutes
250 text msgs
CID
VM
E/W starting at 6pm
500 MB data

for $51 a month plus tax and the first three months are 50% off, so $25.50 plus tax till Feb.
This was the second time calling them and I didn't think i could get a better deal than this so I went with it.
Now i understand there's a $25 swap fee to get a new phone and i was wondering if anyone has negotiated out of that at the store?

[ahujie]

See below for my current voice plan with CMDA (Supertalk 10). My contract ends Jan 2011. Can this plan be grandfathered when it's time for renewal?

Do I have the option of staying on CDMA instead of HSPA when my contract ends, if I want to keep this plan?

I have no need for data. The new voice plans offer less minutes, and later evenings, for a higher price. Supertalk 10 is the best value for me.

Please advise.

Thanks!

Current Telus CDMA Plan - Supertalk 10 - Total Cost $22.26 (includes SAF, 911, tax)
300 daytime mins
unlim night & wkend @ 5 pm
caller ID, vmail 10
unlim texting
unlim web browsing
200 Cdn long distance mins

[igor0190]

"First three months are 50% off, so $25.50 plus tax till Feb."
Now i understand there's a $25 swap fee to get a new phone and i was wondering if anyone has negotiated out of that at the store?


1. How the heck did you negotiate 50% off the first 3 months?
2. I was given the impression by Telus rep that the swap fee can be negotiated out at the store. I am going to try a couple stores and see if I can get it done.

Our plans are very similar: 250+50 Daytime, E/W @ 6PM, Unlimited Txt, CID, VM10, 75 LD, My5, 500MB ($25). BB Curve 8330 on a 3yr contract $29.99 + $25.00 swap fee at store = $55+Tax. $45.00 + 2.70 GRRF + 5.72 PST/GST = $53.42/ month

[29a]

Our plans are very similar: 250+50 Daytime, E/W @ 6PM, Unlimited Txt, CID, VM10, 75 LD, My5, 500MB ($25). BB Curve 8330 on a 3yr contract $29.99 + $25.00 swap fee at store = $55+Tax. $45.00 + 2.70 GRRF + 5.72 PST/GST = $53.42/ month

Is that a Rogers plan available to the general public?

[elisa]

1. How the heck did you negotiate 50% off the first 3 months?
2. I was given the impression by Telus rep that the swap fee can be negotiated out at the store. I am going to try a couple stores and see if I can get it done.

Our plans are very similar: 250+50 Daytime, E/W @ 6PM, Unlimited Txt, CID, VM10, 75 LD, My5, 500MB ($25). BB Curve 8330 on a 3yr contract $29.99 + $25.00 swap fee at store = $55+Tax. $45.00 + 2.70 GRRF + 5.72 PST/GST = $53.42/ month

1. Well i said that i have Internet and Home Phone through rogers and they were willing to bundle the Iphone and give me 15% off each month (which really isn't true as rogers wouldn't budge on giving me free CID or VM or anything else so the 15% is a moot point). He put me on hold and said he could give me 3 months at 50% off so i took it.

2. I was given the same impression and i was wondering if anyone had success getting it waved. Is the $50 Futureshop card with a purchase of a smartphone promo available to the Iphone?

[igor0190]

1. Well i said that i have Internet and Home Phone through rogers and they were willing to bundle the Iphone and give me 15% off each month (which really isn't true as rogers wouldn't budge on giving me free CID or VM or anything else so the 15% is a moot point). He put me on hold and said he could give me 3 months at 50% off so i took it.


NICE WORK! Wish I would have thought of that. I think I did ok though.



2. I was given the same impression and i was wondering if anyone had success getting it waved. Is the $50 Futureshop card with a purchase of a smartphone promo available to the Iphone?

Just went to a Telus dealer and they were going to give me the BB-8330 for free but said I would have to negotiate the $25 swap fee with Telus as they could not waive it. Seems to be believable as he was giving me $29.99 off VS $25.00 I asked for.

[livemink]

Signed up for the new network last week. Was a major pain in the ass, but they let me keep my 17.50 plan, added more stuff and 500mb of data for $20 (supposed to be $25- had to call 3 times).

Got the HTC Hero (better than the iPhone if you ask me) for $99.

300 Minutes
Nights and Weekends at 6pm
Loyalty Package 15: Unlimited Text Messaging, VM10, CC etc...
Caller ID
500 MB Data

$17.50 Voice + $20 for Data +SAF and taxes = $51.08

[jayden.l]

Hey, i think it would be beneficial to all if you guys can help by stating what worked for you when you called.


What did you exactly say that got them... im a newbie i want to call in, but i dont even know what to say...

how do you "complain" without sounding somewhat mad?..doesent it get annoying to them?

[SoGood]

Signed up for the new network last week. Was a major pain in the ass, but they let me keep my 17.50 plan, added more stuff and 500mb of data for $20 (supposed to be $25- had to call 3 times).

Got the HTC Hero (better than the iPhone if you ask me) for $99.

300 Minutes
Nights and Weekends at 6pm
Loyalty Package 15: Unlimited Text Messaging, VM10, CC etc...
Caller ID
500 MB Data

$17.50 Voice + $20 for Data +SAF and taxes = $51.08

first reasonable plan that is comparative to the CDMA network that I've seen

good job.

[pgdsm]

Well I got the iPhones $65 package
200+50 mins
eve weekend at 6(free)
fave 5 nation wide
unlimited text and caller id
100cdn ld min
telus to telus long distance
150 bonus mins
loyalty 15 package
1gb data
and I pay +2 for 5pm start
so $67 plus tax x2 for both my iPhones
not a bad deal before I had the insider plan with all the above freebies and unlimited mobile browsing. They would not let me keep my old plan and freebies unless I went with a non iPhone (hero would be ok) or if I purchased iPhone out right

[TheZodiac]

Well I got the iPhones $65 package
200+50 mins
eve weekend at 6(free)
fave 5 nation wide
unlimited text and caller id
100cdn ld min
telus to telus long distance
150 bonus mins
loyalty 15 package
1gb data
and I pay +2 for 5pm start
so $67 plus tax x2 for both my iPhones
not a bad deal before I had the insider plan with all the above freebies and unlimited mobile browsing. They would not let me keep my old plan and freebies unless I went with a non iPhone (hero would be ok) or if I purchased iPhone out right

Looks good, PM me your phone number so I have something to bargain with TELUS, they won't even throw me a bone... 10 yr customer!!!! :)

[havenoreason]

I just got off the phone with them and was offered student 35 with free caller ID and Voicemail:
BB Curve: $29.99
OR BB Storm: $99

200 mins
fave 5 nation wide
unlimited txt
Other stuff for student plan: unlimited msn messenger, facebook, bb messenger
evenings starting at 6pm, free week-ends.
Unlimited caller ID and voicemail.

Total $48.25 all included

[ImprezaSTi]

Are any of you guys new customers to telus?? I am thinking of switching over from rogers to get the htc hero, but the lowest priced voice plan with caller ID is $37, which is not attractive at all!!

[superdave]

Well I called in for the iphone option and theu offered me
350 minutes
E/W starting at 6pm
Caller ID
VM +
unlimited Text/picture/video mail
200 LD
500Mg Data
unlimited incoming
for $50 including SAF and 911 (not sure about taxes as I didn't ask about that so I assume +taxes)

Have not decided on that yet as my package with rogers is amazing
600 minutes daytime
E/W starting at 6
6 Gb Data
tethering
unlimited incoming
1000 min LD
Vmail/Caller ID. etc
1000 text mess
for $60

not sure what to do yet. The iphone was $199 for the 3 year plan

[livingskiessaskatoon]

Is anyone able to get the $17.30 EPP and unlimited data option for either $15/$25 transferred over?

I would constantly be worried about going over, with 500mb of data, and incurring huge overage charges. Especially with a new toy like the Hero, or Iphone, that I would be constantly using and playing with.

Is 500mb all they are willing to give at this point, for those of us with the unlimited data?

I am half way through my 3 yr contract, so perhaps in a good position to watch and see.

[tugzy]

Is anyone able to get the $17.30 EPP and unlimited data option for either $15/$25 transferred over?

I would constantly be worried about going over, with 500mb of data, and incurring huge overage charges. Especially with a new toy like the Hero, or Iphone, that I would be constantly using and playing with.

Is 500mb all they are willing to give at this point, for those of us with the unlimited data?

I am half way through my 3 yr contract, so perhaps in a good position to watch and see.

I am in the exact same boat as you are. I have some family and friends who work for Telus on the inside (Learning specialist, Retentions, and Network Support). All of them say it will be nowhere possible to transfer my $15/mo unlimited data/IM/email over to the HSPSA network and phone.

Im not in a big hurry, the 17.30 and 15 unlimited is still one of the best deals had, im quite happy with my Curve still so ill stick with the CDMA until another "just as good" deal comes along.

[sparrow_69]

Well I called in for the iphone option and theu offered me
350 minutes
E/W starting at 6pm
Caller ID
VM +
unlimited Text/picture/video mail
200 LD
500Mg Data
unlimited incoming
for $50 including SAF and 911 (not sure about taxes as I didn't ask about that so I assume +taxes)

Have not decided on that yet as my package with rogers is amazing
600 minutes daytime
E/W starting at 6
6 Gb Data
tethering
unlimited incoming
1000 min LD
Vmail/Caller ID. etc
1000 text mess
for $60

not sure what to do yet. The iphone was $199 for the 3 year plan


Are you sure about the exact details of the iphone plan you mentioned above for 50$? I've been following the retention threads,and that offer is WAY beyond what enyone else has been offered. So you're not even a telus client right now? Did you speak to rententions or customer service?

[Arendra]

Good God, it's frustrating dealing with Telus. I just called them and they basically made me feel like I shouldn't even ask for anything additional to their online posted plans because "then the company would not make money." Yeah, right!

He wouldn't budge at all and quoted me the following:

200 minutes
My Fave 5
9pm nights/weekends
Caller ID
VM 3
30 Text messages
500 MB data

$70+ not including taxes.

It seemed pretty damn expensive to me, especially after seeing some of the deals posted here. He kept telling me it's impossible to get anything better. How do you guys negotiate such good plans?

[vse]

I called them yesterday, was with retention and this is what they offered me. I have 2 phones with them right now.

This plan is for the iphone that i am looking to get but i am not sure if its a good deal overall.
-250min
-E/W after 6pm
-1GB Data
-250 Text outgoing/unlimited incoming
-Caller ID
-VM 3

Total was 70$ with tax and all.

Worth it or no?
ty
.

[sparrow_69]

Good God, it's frustrating dealing with Telus. I just called them and they basically made me feel like I shouldn't even ask for anything additional to their online posted plans because "then the company would not make money." Yeah, right!

He wouldn't budge at all and quoted me the following:

200 minutes
My Fave 5
9pm nights/weekends
Caller ID
VM 3
30 Text messages
500 MB data

$70+ not including taxes.

It seemed pretty damn expensive to me, especially after seeing some of the deals posted here. He kept telling me it's impossible to get anything better. How do you guys negotiate such good plans?

Are you at the end of your contract? How long have you been with them?

I'm at the end of my 2nd 3yr contract, was offered:
clearchoice 50 (100 day, my faves 5, n/w 9pm, vm3, 500meg) plus: 100 extra day, vm10/cid/txt bundle for the same 50$. Its a fair deal, but I really wanted 6pm e/w.

Be wary of the offers you are given though. Telus had some issues lately with their ivr. That, with the fact that they were busy with iphone calls, meant that some LnR calls went to regular csr instead. They don't always know what they are talking about. Was offered extra 50daytime and 6pm e/w from one of these csr's. After speaking with loyalty 2 more times, they cannot actually add the 6pm e/w. ugh..

[Arendra]

Are you at the end of your contract? How long have you been with them?

I'm at the end of my 2nd 3yr contract, was offered:
clearchoice 50 (100 day, my faves 5, n/w 9pm, vm3, 500meg) plus: 100 extra day, vm10/cid/txt bundle for the same 50$. Its a fair deal, but I really wanted 6pm e/w.

Be wary of the offers you are given though. Telus had some issues lately with their ivr. That, with the fact that they were busy with iphone calls, meant that some LnR calls went to regular csr instead. They don't always know what they are talking about. Was offered extra 50daytime and 6pm e/w from one of these csr's. After speaking with loyalty 2 more times, they cannot actually add the 6pm e/w. ugh..

Do you get the choice of adding My Fave to that?
I'm six months away from my first 3-year contract.
What I don't understand is my boyfriend got an excellent offer by switching to them from Rogers. I wonder if I'm going to have to network jump all the time just to get something decent. :(

[vse]

any feedback?

[CorporateLove]

Hey guys.

I really hope Telus is reading these forums to get a sense of what people are willing to pay. It seems the $50 mark is the sweet spot for most customers.

I was offered this after my second call with Retentions:

400 day
200 long distance
e/w @ 6pm ($7 add on Bullsit)
CID, VM 10, Unlimited Text ($15 unbelievable!!)
500 megs

for $72+tax= $80.64

The woman whom i spoke with was very nice and said some very honest things about the inner turmoil within the organization.

Essentially, they are dealing with a web based interface and have little to no ability to offer things which they dont have access to. (not a clickable option) I was told that they very much do want to keep me on as a customer, but I phoned Rogers and they offered me the moon:

350 mins
200 ld
1 gig
10 VM
CID
My Five
Unlimited Text
Free incoming

for $51.xx + tax

The Telus rep said I should call back in a few days to "see if the offers have changed." Unfortunately, with Rogers offering such good deals, its going to be hard to stay with Telus despite being a customer of 7+ years....

Another tactic/method I tried once before is to get nasty and argue and yell, but I really would not like to have to do this...

Otherwise, try calling alternate providers, bite the cancellation bullet, and hop ship. If you do the math, you will find that in the end, the savings can be fairly substantial:

Take a typical example of what it would cost to switch:

16 months left on contract @ $20/month = 320
New customer sign up fee for 16GB Iphone 3GS= 199+tax = 225

And the alleged rate plan with Rogers:

51+tax=57x36 months= 2052

The total with phone, contract cancellation and rate plan is= 2597
Divided over 36 months= $72.14
------------------------
Or, stay with Telus:

They offered me $250 off (which apparently is "really good" and only offered to "select clients" even though we are all "valued" customers) which translates into a cost of 450+tax for an Iphone 16gb 3GS

Total cost for Iphone with telus for 36 months, all fees and taxes in:
2903.04 for service
450+tax= 502 for phone
= 3455.04

Over 36 Months it works out to $95.97

Sorry guys for all the math, just thought it would help put things in perspective.

So to break it all down:


Total cost for Telus:

$3455.04
Over 36 Months it works out to $95.97

Total cost for Rogers:

$2597
Divided over 36 months= $72.14

Sorry Telus, you guys are way off the mark. If you want to keep customers, just give us what we want. And we really don't want much.

This is what we want!!!!
400 mins
200 mins lond distance
1 gig
Free VM 10, CID, Unlimited text
and free incoming

For $50/ month

Offer it or else we will all leave.

Thoughts?

[igor0190]

When your contract is up, call them and tell them what Rogers has offered you. They will match it.

[Morphius909]

That is a sweet deal with Rogers.

We are 7 year telus customers and I haven't called yet (retentions), mainly because of all the crappy deals people have gotten. Our contract ran out in July and we hung in there thinking tELUS retentions with the iphone will offer great deals.

Let me know how you do. I'd jump on the Rogers Deal if I was offered it.

[vse]

in rentention i was told the same thing, they cant do a lot because they just received the phone while rogers had it for a year so its costing them less.

this is what i was offered and im thinking if i should wait a lil and call them again or just take it.

-250min
-E/W after 6pm
-1GB Data
-250 Text outgoing/unlimited incoming
-Caller ID
-VM 3

Total was 70$ with tax and all.

[jigsatics]

Has anyone negotiated a new plan for the CDMA and not for the HSPA+? I would be curious to know if they still give great plans for less than $40 like they did before they launched the new network.

[TheZodiac]

Don't accept these redonkulous offers from TELANUS, they are pathetic
I hope they die. TELANUS has completely turned their backs on all us loyal subs.

Rogers FOREVER!!!!! at least I know upfront I am screwed.:lol:

[vse]

you just called rogers and they offered u all that even if u werent a customer with them??

[29a]

but I phoned Rogers and they offered me the moon:

350 mins
200 ld
1 gig
10 VM
CID
My Five
Unlimited Text
Free incoming

for $51.xx + tax

If you're not already with Rogers, I'm declaring shenanigans.

I called them 4 different times as a new customer (different name each time), and I was told there's nothing they could do for me as a new customer.

[CorporateLove]

My brother is with them already and called them under his account to get a better deal. I tried calling as a new customer and was pointed towards the $65 dollar plans like what is publicly offered. Gotta make the best with what we've got right?

[29a]

That's fair enough.

How did he call them? Did he call to negotiate for himself and ask them to create a new account for you with that plan, or did he mention you right away and discuss the details of a new account?

I'm curious because I might be able to do something similar.

[igor0190]

-250+50 Daytime Minutes
-Weekend/Evenings 6PM
-Unlimited Text Messaging
-Caller ID
-Voicemail 10
-75 Long Distance Minutes
-My5 Local
-500MB Data Plan ($25)
-BB Curve 8330 on a 3yr contract $29.99 + $25.00 fee at store = $55+Tax.

$45.00
+ 2.70 GRRF
+ 5.72 PST/GST

TOTAL = $53.42/ month


Is this not a reasonable offer?
Should I ask for something more?

[zzz3]

Is this not a reasonable offer?

i suppose based on whats available at the moment and their stupid minimum $45 for smart phone requirements...i would just be hesitant to lock in for 3 years (especially with their outrageous etf fee) based on the new phones and as well as carriers coming out.

[igor0190]

i suppose based on whats available at the moment and their stupid minimum $45 for smart phone requirements...i would just be hesitant to lock in for 3 years (especially with their outrageous etf fee) based on the new phones and as well as carriers coming out.

Yeah, I'm at the $45 minimum. Only thing is I could negotiate for something more. But i'm not sure what. Any ideas?
I hate the 3 year contract, but in order to get a blackberry at a reasonable price I have to sign.

SuperTalk 10
-50 Local Minutes $5 - 3 yrs
-Loy 5 Favourite No Can $15 - 1yr
-Loyalty Messaging 3 year-$15
-Voicemail 10 $7 - 3 years free
-Loyalty Messaging 3 year-$15
-Favourite No. Nationwide - 1yr
-Voicemail 10 $7-3 years free
-Loyalty 75 Cdn LD mins $10-3yr
-Loyalty Caller ID $7

[nkwu]

My brother is with them already and called them under his account to get a better deal. I tried calling as a new customer and was pointed towards the $65 dollar plans like what is publicly offered. Gotta make the best with what we've got right?

Does anyone know if Telus has any similar types of negotiation avenues? Looking for a gift for the mom but we want to keep the cost low

Also, CorporateLove, what did you say? Did you just call the regular CSR line and say "I wanna bring a new customer on board what can you offer me"?

[CorporateLove]

Hey there, I was with him most of the time...

This is what he said:

- I've been a customer with 2 years, and my brother has been with Telus spending 70 a month for the past 7 years.
- He told them what Telus was willing to give me, and they responded saying that if he were willing to put me on his account, then they would be able to offer the plan i mentioned above.
-Of course the $199 cost for the Iphone is to be assumed.

It took a bit of negotiation, approx 50 mins or so, but in the end they offered the $51+ tax monthly plan.

It seems though because they have had the network in place for sometime, they are able to offer better deals.

Still, this doesn't compare to some of the "holy grail uber deal" from Rogers which is:

500 daytime
250 long distance
CID, 10 Visual Voice, Unlimited Text
Evenings and Weekends at 5:00pm (ohhh yeah)
My five
Unlimited Incoming
6 gigs of data

and all for $54.00.

Hard to believe? My friends got it and i've seen his bill. He was with Rogers for quite a time, and is excellent at negotiation.

So it is possible, but you have to frame the context of your ideal plan in a way that makes sense to the provider and you.

This is why I think it's important to do all the math, and see how much you could actually save (or pay more for) if you switch providers. Once you have it all figured out, go speak with retentions and tell the what you have discovered. The last thing they want is informed consumers that are communicating with each other.

Also, when I spoke with good 'ol retentions at Telus last time, the woman was quite quick to ask me if I had in writing what Rogers had offered me. To this I replied no, as how could I obtain such guaranteed material over the phone? It seems as though they are a bit sharper this time around.

It's also interesting to note that once she had confirmed I didn't have it in writing, and that i could be calling BS, then her tone became much more relaxed and apologetic as in, the "big bad managers" took that "code away from me...."

That's what I have for now....

Good luck deal hunters! :idea:

[JBL]

I spoke with retentions and this is the deal they gave me for a CDMA and HSPA:

CDMA
600min
free incoming
Ev/WK at 6pm
CID,VM10
500mb
100 LD mins
250 text mgs

$68 all in taxes included

HSPA
500 mins
Free Incoming
Ev/WK 6pm
CID, VM10
1Gb data
250 text

$ 72 all in taxes included

I am not sure which one to pick? I see if I call them again and get some Long distance mins for the new network.

[buzzerbeat]

CDMA Plan
This is what I got offered by retention today:

200 daytime minutes
unlimited evenings/weekends after 6pm
1000 txt / unlimited incoming
voicemail 10
caller id
call waiting
conference call

$33.60 / month (tax, fees and saf included)

I tried to bargain for a lower price on the LG Versa if I agreed to sign the 3 year contract, but they wouldn't budge and said they are not authorized to change the price of the devices.

Should I take the offer???

[905fcuk]

CDMA Plan
This is what I got offered by retention today:

200 daytime minutes
unlimited evenings/weekends after 6pm
1000 txt / unlimited incoming
voicemail 10
caller id
call waiting
conference call

$33.60 / month (tax, fees and saf included)

I tried to bargain for a lower price on the LG Versa if I agreed to sign the 3 year contract, but they wouldn't budge and said they are not authorized to change the price of the devices.

Should I take the offer???

^^... i guess your negotiated plan is pretty decent.. its a lot better than the newer plans they are offering on the HSPA network thats for sure...

You could probably ask them to throw in some LD minutes... or more texts.

I have essentially what you have.. but unlimited texts & 75 LD minutes. I pay 25.65$ after taxes. Also, does your text package include US to US texts or CAN to US texts? I heard the newer plans dont.. but Im not too sure about your negotiated plan.. or mine for that matter.

[canadiantj]

Well I called in for the iphone option and theu offered me
350 minutes
E/W starting at 6pm
Caller ID
VM +
unlimited Text/picture/video mail
200 LD
500Mg Data
unlimited incoming
for $50 including SAF and 911 (not sure about taxes as I didn't ask about that so I assume +taxes)

Have not decided on that yet as my package with rogers is amazing
600 minutes daytime
E/W starting at 6
6 Gb Data
tethering
unlimited incoming
1000 min LD
Vmail/Caller ID. etc
1000 text mess
for $60

not sure what to do yet. The iphone was $199 for the 3 year plan


The Telus plan is exactly what I have on my blackberry. Paying $45 all in for same thing (without an iPhone of course)

Sounds like a good deal if you want an iPhone and dont mind $5 extra per month.

[superdave]

The Telus plan is exactly what I have on my blackberry. Paying $45 all in for same thing (without an iPhone of course)

Sounds like a good deal if you want an iPhone and dont mind $5 extra per month.

Yeah I'm thinking the same thing. I have a phone with Rogers and a phone with Telus and I sort of like the competition between the two. Coverage is about the same, my usage on rogers is way higher than the one on Telus. I'm pretty sure I will be no where close to that usage with the Telus phone.

[zachpaul]

Just got

350 Daytime
Evening and Weekend from 5pm
Incoming
CID VM10 CW
Unlimited Text
500 MB Data

$59 all in.
They said it would work on both Blackberry and iPhone.

[dagna]

i sort of need advice, My contract is gonna expire next month.
At the moment i have a insider plan, So i pay around ~$27 including tax/system acc. fees.

I have a bunch of free features, that i wanna keep. I tried calling retention they tell me that i am gonna loose features and will have to pay more for the new contract. Is this true or they just jerking me around?

currently i have
200 mins (included)
evening and weekends free starting at 6pm (included)
bonus 200 mins (free for 1 year)
CI (free for 1 year)
VM10 (free for 1 year)
250 txt message (free for 1 year)
my 5 (free for 1 year)

So how can i stay at $27 and get all these features for the next 2 years, is my question.
thanxs

[vse]

weird i got my iphone today and like half of my plan is not there, and i have something else completely
200min
e/w 9pm
1000 text
vm3
CW/CF

it seems i got a default plan (the 30$ one), my bill is not ready yet so i cant look at the exact amount, i cant access data on the phone , so im guessing i got this phone without data? anything i can do to get a better deal :D ?

[Raikkonen]

anyone have a great telus plan to take over, under $40 all in?
thanks:):):)

[905fcuk]

http://howardforums.com/showthread.php?t=1588359

[magicBC]

So here is the corporate plan I got through Bell, for the iphone

voice $22
250 minutes
weedays free at 6pm, weekends free
cd cf conf
unlimited texting
enhanced voicemail (20 calls of 5 minutes each in box)
unlimited incoming

$30 1 gig data

Wifi free at starbucks

Don't know the number, but it's bell corporate accounts. Happy hunting all

3yr contract, iphone 3gs $300