mcg
Oct 27th, 2008, 04:44 PM
Hi there,
Recently I've been given a feedback rating which I find is unjust and uncalled for - how can I go about contacting a moderator to help?
I was selling a set of Logitech Z-5500 speakers, perhaps some of you may have come across it in the computer section. An RFD member contacted me quite promptly after I posted it and I agreed to sell him the speaker set.
I also posted the same set on Craigslist for a higher amount, and the person in question - "sarsshadow", messaged me there asking me to sell it to him. I recognized his email being from RFD so I messaged him that if the first buyer backed out, I would sell it to him and even honour the price I was asking for on RFD since I recognized him from here. Note that I DID NOT have to tell him this and I did this out of my generosity.
So I was supposed to meet the seller last Friday, but he called and said he couldn't make it. He asked me to hold it for him till Sunday. "sarsshadow" continually kept in contact with me on the status of the speakers and I told him what the first buyer told me - being that I would find out on Sunday. From the tone of my messages to "sarsshadow", I did imply that the speakers were going to be sold and he should look elsewhere.
Now the promised time and date comes on Sunday, and the seller doesn't show up at my door. So I gave him an hour and still, no response. Out of frustration for the long wait, I contacted "sarsshadow" and told him that I would sell the speakers to him today.
All of a sudden the first buyer calls out of nowhere (literally) and says he was here... so I promptly sent an email to "sarsshadow" saying the speakers were sold and that I apologized for any inconvenience I may have caused him, also detailing the situation I was in. I then sold the speakers.
Now I find out today "sarsshadow" left me a message and feedback, which I cite from my BST page:
"Unreliable Dealer"
"Unreliable Dealer promised to sell to another guy but the guy dipped then promised to sell me them date/price set then the same guy that dipped showed up and he sold it to him because he offered a higher price.
Very Unreliable dealer that doesn't keep his words. I DEFINITELY do not recommend dealing with him."
After reading this I was infuriated at his attitude, and especially at the words I bolded above. So how am I unreliable?
First things first, this guy did not have to move an inch from his house to meet, and I did not bail out on him in a "serious manner", as in making him wait at a certain location. He was cozy at his house.
I do realize telling him that I would sell him the speakers in a 5 minute phone call may have sparked this feedback from him, but seriously, in my opinion, I think he has overreacted. I sent him notification that the seller showed up in the end and as an obligation I made, the speakers were sold to him.
As for the "higher price", I admit it was a white lie to discourage him from any further contact since it was sold, and I guess it gave the opposite effect. I advertised the speaker set for $180 here and I only received $180. The buyer from here can vouch for that.
I know I should not have done this, but nevertheless I have gone completely OUT OF MY WAY to satisfy and respond to the interested buyers, including these two individuals. I could simply have ignored this fellow, or even ask the price I was advertising on Craigslist since he had contacted me through that site.
So... "sarsshadow", knowing I did have a buyer lined up, left me this feedback, simply because I called him and told him I would sell it to him in a 5 minute conversation. Unforeseen circumstances arose and I had to commit to my previous buyer. Being the unforgiving guy "sarsshadow" is, I guess he could not understand my situation despite the apologetic email I sent him, and he was desperate to get back at me (this I assume, of course).
I don't want to be a beotch, but I'm not complaining about a negative feedback on my record. I just feel that this particular one is unfair and considering the work done on my part to satisfy all the parties involved, he just left the feedback simply because "I don't keep my words".
I appreciate the RFD community's voice on this issue... thanks for reading.
Recently I've been given a feedback rating which I find is unjust and uncalled for - how can I go about contacting a moderator to help?
I was selling a set of Logitech Z-5500 speakers, perhaps some of you may have come across it in the computer section. An RFD member contacted me quite promptly after I posted it and I agreed to sell him the speaker set.
I also posted the same set on Craigslist for a higher amount, and the person in question - "sarsshadow", messaged me there asking me to sell it to him. I recognized his email being from RFD so I messaged him that if the first buyer backed out, I would sell it to him and even honour the price I was asking for on RFD since I recognized him from here. Note that I DID NOT have to tell him this and I did this out of my generosity.
So I was supposed to meet the seller last Friday, but he called and said he couldn't make it. He asked me to hold it for him till Sunday. "sarsshadow" continually kept in contact with me on the status of the speakers and I told him what the first buyer told me - being that I would find out on Sunday. From the tone of my messages to "sarsshadow", I did imply that the speakers were going to be sold and he should look elsewhere.
Now the promised time and date comes on Sunday, and the seller doesn't show up at my door. So I gave him an hour and still, no response. Out of frustration for the long wait, I contacted "sarsshadow" and told him that I would sell the speakers to him today.
All of a sudden the first buyer calls out of nowhere (literally) and says he was here... so I promptly sent an email to "sarsshadow" saying the speakers were sold and that I apologized for any inconvenience I may have caused him, also detailing the situation I was in. I then sold the speakers.
Now I find out today "sarsshadow" left me a message and feedback, which I cite from my BST page:
"Unreliable Dealer"
"Unreliable Dealer promised to sell to another guy but the guy dipped then promised to sell me them date/price set then the same guy that dipped showed up and he sold it to him because he offered a higher price.
Very Unreliable dealer that doesn't keep his words. I DEFINITELY do not recommend dealing with him."
After reading this I was infuriated at his attitude, and especially at the words I bolded above. So how am I unreliable?
First things first, this guy did not have to move an inch from his house to meet, and I did not bail out on him in a "serious manner", as in making him wait at a certain location. He was cozy at his house.
I do realize telling him that I would sell him the speakers in a 5 minute phone call may have sparked this feedback from him, but seriously, in my opinion, I think he has overreacted. I sent him notification that the seller showed up in the end and as an obligation I made, the speakers were sold to him.
As for the "higher price", I admit it was a white lie to discourage him from any further contact since it was sold, and I guess it gave the opposite effect. I advertised the speaker set for $180 here and I only received $180. The buyer from here can vouch for that.
I know I should not have done this, but nevertheless I have gone completely OUT OF MY WAY to satisfy and respond to the interested buyers, including these two individuals. I could simply have ignored this fellow, or even ask the price I was advertising on Craigslist since he had contacted me through that site.
So... "sarsshadow", knowing I did have a buyer lined up, left me this feedback, simply because I called him and told him I would sell it to him in a 5 minute conversation. Unforeseen circumstances arose and I had to commit to my previous buyer. Being the unforgiving guy "sarsshadow" is, I guess he could not understand my situation despite the apologetic email I sent him, and he was desperate to get back at me (this I assume, of course).
I don't want to be a beotch, but I'm not complaining about a negative feedback on my record. I just feel that this particular one is unfair and considering the work done on my part to satisfy all the parties involved, he just left the feedback simply because "I don't keep my words".
I appreciate the RFD community's voice on this issue... thanks for reading.