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View Full Version : Bell Canada LANDLINE Retentions?



Jucius Maximus
Jan 12th, 2009, 12:40 AM
Has anyone gotten any kind discounts for threatening to cancel Bell Canada Home Phone?

I am not talking about mobile phone, this is just home phone.

This service is too damn expensive.

Jono
Jan 12th, 2009, 10:09 AM
I got $5/month discount for 12 months in exchange for committing to them for 24 months.

enhanced
Feb 2nd, 2010, 03:57 PM
I just switched over to VoIP and Bell retentions called me instantly. They offered me:

Home Phone service which includes:
1050 minutes of Canadian long distance
Caller ID/Call waiting and 3 other features of my selection

AND

Internet service which includes:
Their 6 mbps fiber optic internet service
Free wireless modem.

both for a total of $60.89 without a contract.

I'd say I am a bit tempted by this offer considering I'm already paying upwards of $50.00 for my current DSL internet service which is fairly slow and my VoIP is approximately $10.00 a month. Therefore the cost is pretty much the same.

Anyone have an opinion on this retention deal? Also, does anyone know which plan is their "6 mbps fiber optic" service? Looking at their site, could it be the Fibe 6 plan? Anyone have an opinion on Bell's internet service in terms of reliability and download speeds?

mysticalinfluence
Feb 2nd, 2010, 04:16 PM
Upto 6 mbps fiber optic internet service( Which is not fiber optic your been fooled ) most people never get that. Don't do buisness with Bhell india no savings is worth the hassle.

ipxxx
Feb 2nd, 2010, 04:17 PM
i tried once and was never offered anything good
so i switched to Teksavvy

good luck!

enhanced
Feb 2nd, 2010, 04:19 PM
Upto 6 mbps fiber optic internet service( Which is not fiber optic your been fooled ) most people never get that. Don't do buisness with Bhell india no savings is worth the hassle.

Yeah I just did some research and you're right, it isn't fiber optics at all. The Indian dude absolutely said it was "fiber optics". That's the main thing that sparked my interest but knew it was too good to be true. Tsk tsk Bell.

Thanks guys.

Jucius Maximus
Feb 17th, 2010, 10:28 PM
both for a total of $60.89 without a contract.

Make sure you get that in writing.
IMO those Bell guys are incredibly sneaky. They tried to add a "24 month contract" onto my non-contract plan a couple of years back and I had to fight with them to get it removed.

bylo
Feb 18th, 2010, 09:31 AM
Make sure you get that in writing.
IMO those Bell guys are incredibly sneaky...
So why do you want to stay with them? :confused:

IMO it's better to switch to a carrier you can trust, e.g. TekSavvy, rather than playing aggravating games with Bhell. You'll probably end up paying less too.

Jucius Maximus
Feb 18th, 2010, 06:00 PM
So why do you want to stay with them? :confused:

IMO it's better to switch to a carrier you can trust, e.g. TekSavvy, rather than playing aggravating games with Bhell. You'll probably end up paying less too.

I switched to Teksavvy some months back and am VERY happy with the switch!

Webhead
Feb 20th, 2010, 04:04 PM
I switched to Teksavvy some months back and am VERY happy with the switch!

If you're happy with Teksavvy, why would you even think about Bell services?

I did the switch to Teksavvy( home phone & internet) also and am much happier now not dealing with Bell's BS Customer Service.

sillysimms
Feb 20th, 2010, 07:50 PM
If you're happy with Teksavvy, why would you even think about Bell services?

I did the switch to Teksavvy( home phone & internet) also and am much happier now not dealing with Bell's BS Customer Service.

I don't think he's interested in Bell anymore. This thread was started in January 2009 and was bumped in February 2010.

I think almost everyone one of us that moves to TekSavvy is MUCH happier, regardless of who our original provider was:)

Jucius Maximus
Feb 24th, 2010, 09:03 PM
If you're happy with Teksavvy, why would you even think about Bell services?

I did the switch to Teksavvy( home phone & internet) also and am much happier now not dealing with Bell's BS Customer Service.

In addition to the fact (pointed out by Sillysimms) that this thread is over a year old, I was forced to get Bell because of the phone setup in my condo.

The condo was originally wired with only FCI Broadband hardware, and I was forced to use that company if I wanted POTS. Only months later did Bell finally install their hardware.

I was fairly satisfied with FCI Broadband, but then they were bought out by (the Evil) Rogers, who was forcing all clients to switch to Rogers Home Phone. I did not want to use RHF, and I did not know that I could get Teksavvy, so I tried to switch to Primus.

I could not get Primus because my phone connection in the condo's basement was physically wired onto the FCI hardware, so they told me I had to sign up for Bell Canada services so their technician could come and re-wire the hardware, which would give me access to Primus due to hardware sharing agreements.

I did this, and got a decent discount, so I stuck with Bell at the time (after the technician showed up at the wrong time, and I spent weeks arguing with their Indians over the discount deal that didn't show up at first.)

So eventually the discounts expired and the Bell service became ridiculously expensive. Then I found out that I could get Teksavvy, so I switched immediately (and ended up arguing with Bell over their scam fees (http://www.dslreports.com/forum/r22851791-How-I-Eliminated-Bells-HOME-PHONE-DEACTIVATION-CHARGE) for termination and "accidental" billing of long distance at the wrong rate. I had to go to Kevin Crull's office for that one.)

To make a long story short....


DEATH TO BELL CANADA

LONG LIVE TEKSAVVY!!