Need help with removing 'Fotos 04/07' virus

[Shop-a-holic]

My parents' computers have become infected with 'Fotos 04/07' virus. We've tried removing it, but it seems like it either keeps coming back or was never properly removed in the first place.

I was wondering if anyone is aware of a free software/tool that can completely remove this virus.

[Akraz]

www.malwarebytes.com - free spyware/malware removal
you may also want to try SuperAntiSpyware - google it

for virus solutions: NOD32 and/or Avira

also download Combofix - id suggest running this first before everything else

and do a HiJackThis scan www.hijackthis.de

[nwarrior]

Try deleting it while having your computer in safe mode. Or try running a new scan in safemode. Also update your protection, Avast is a good free antivirus program if you need one. Google it.