Computers & Electronics

Xplornet wireless internet users

  • Last Updated:
  • Dec 10th, 2009 6:32 pm
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Deal Addict
Jun 22, 2009
1454 posts
52 upvotes

Xplornet wireless internet users

Looking into getting this, but am just wondering how the service is and if anyone has any personal reviews or experiences, particularly those in the Ottawa valley.

How consistent is the service and the speed?
Is it worth it to sign onto the 3 year contract to the get the free installation?
How is customer service?
Any extra fees (modem, network, whatever) tacked on?
Any bandwidth cap?
Recommend any alternatives?


Thanks.
3 replies
Deal Addict
User avatar
Jul 27, 2002
2927 posts
334 upvotes
Nations Capital
How consistent is the service and the speed?

-- Very inconsistent

Is it worth it to sign onto the 3 year contract to the get the free installation?

-- most likely you will still have to pay for extra equipment like a bigger tripod and pole to get line of site. they overcharge you for the equipment as well.

How is customer service?

-- awful, don't listen to you, always your fault, etc.


Any extra fees (modem, network, whatever) tacked on?

-- equipment rental is added on but thats shown in your price on the website.

Any bandwidth cap?

-- no specified cap, if you download too much they slow you down to less then dialup for awhile.

Recommend any alternatives?

-- depends on what you can get

read

http://www.xplornetsucks.com/forums/index.php

lots of stories there
Now Heat ENABLED :)
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Newbie
Nov 24, 2009
3 posts
1 upvote
My experience with XplorNot is pretty much the same as Calmuser.

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