Confused with Futureshop return policy
I'm a bit confused from what I read on futureshop.ca
NEW, UNUSED ITEM(S)? Does this mean they don't accept used products? I bought a digital camera online and I opened the box- used it- and now want to return it because I don't like the picture quality. Would they still accept it? Box is a little teared but I don't think that would affect anything...I have everything that came inside the box undamaged.Buy it online, return it in-store
Need to exchange or refund your futureshop.ca purchase? It's as easy as 1-2-3:
1. Print out your purchase receipt from MY ORDERS.
2. Bring your receipt, packing slip and new, unused item(s) to any Future Shop retail store for an exchange or full refund within:
* 30 days of receiving your order for most product categories.
* 14 days of receiving your order for Computers, Monitors, Printers, Laptop Computers, Camcorders, Digital Cameras, Portable DVD Players and Air Conditioners.
3. Our customer service department will help you with your exchange or refund the full value of your purchase. The funds will be applied toyour credit card within seven (7) days.