[ON]Direct Energy Sneaky Tatics At It's Best To Lock You In for 5 Years
Got a call (bombarding us with calls day and night for days when we didn't want to pick up at first) recently from Direct Energy to "inform" me that due to my "loyalty" water heater renting, I am now in their reward program. They just "need to make sure" I am still at "my address" (what the heck, shouldn't they have that information if I am currently still renting the water heater at that location?!). Did not ask me if I wish to participate (my consent) and did not mention a word of "1. A customer who enrolls in the Program does so for a term of five years (the “Term”)." - http://www.waterheaterrewards.com/Terms.aspx.
There were mentioned of some sort of protection plan with a monthly fee of xx dollars during my conversation with their CSR to make sure I am not enrolled in the program. Not sure if I was being sold of the plan or if I was in the reward program I am in that plan.
Basically Beware!
There were mentioned of some sort of protection plan with a monthly fee of xx dollars during my conversation with their CSR to make sure I am not enrolled in the program. Not sure if I was being sold of the plan or if I was in the reward program I am in that plan.
Basically Beware!