Citibank Mastercard closing?

[Tennoh]

I received a letter from Citibank that they will be closing my Mastercard Drivers Edge Platinum card as of Nov 1/2010. The reason given is that as part of CIBC's purchase of their credit card services they would be closing Citibank Mastercard services. I can continue using my account up to Oct 31/2010. Any outstanding reward amount I have will be given back to me via cheque end of the year. From reading the letter, there was no stipend on having to buy a car to get the amount back. Getting a cheque with no attachment to buy a car would be quite nice and since I've moved to C1 Aspire as my primary card, it's ok for them to close it and give me what I've earned so far.

Anyone else get this letter? I am thinking since the Drivers Edge provided premium 2% return, it was deemed too rich a rewards program by CIBC and thus they are closing it. Or perhaps CIBC is closing all Citibank Mastercard services?

[angel_wing0]

^ nope havent got anything yet.

I will be surprised if cibc is going to close down all citi cards :o

[Tennoh]

The letter didn't have much detail. It would be quite drastic for CIBC to close all Citibank Mastercards however the letter just said closure of Citibank Mastercard services which means all to me. It could be perhaps for grandfathered Drivers Edge accounts that do not have the annual fee which my account falls under. The only worry really I have is that this card is one of my older cards with long credit history with large credit limit and what this closure would do towards my credit score.

[alvisblue]

http://www.newswire.ca/en/releases/archive/September2010/01/c6605.html

PURCHASE OF CITI CARDS CANADA INC.'S MASTERCARD CREDIT CARD ASSETS BY CANADIAN IMPERIAL BANK OF COMMERCE IS COMPLETED

TORONTO, Sept. 1 /CNW/ - The purchase by Canadian Imperial Bank of Commerce ("CIBC") from Citi Cards Canada Inc. ("Citi Cards") of a substantial portion of the assets comprising Citi Cards' Canadian MasterCard credit card business was completed today. Attached is a press release of CIBC providing additional details respecting the completed transaction.

In connection with the sale transaction, CIBC has become the seller and servicer of assets under the Broadway Credit Card Trust ("Broadway") securitization programme, and will replace Citi Cards as Broadway's administrative agent and as a credit enhancer. Citi Cards will act as a sub-servicer of the assets on behalf of CIBC for an interim period. In connection with the sale transaction, $285,413,851.51 of receivables from 1,350,639 accounts were removed from the pool of accounts subject to the securitization on the basis of delinquency or low credit scoring. In addition, defaulted and charged-off accounts were removed from the securitized pool.

A notice of meeting and information circular dated July 14, 2010 was prepared by Citi Cards in connection with the meeting of noteholders held on August 12, 2010 to approve changes to the Broadway securitization programme. A copy of the notice of meeting and information circular is available on SEDAR at www.sedar.com. Additional information regarding the sale transaction and its impact on Broadway is contained in Broadway's Management's Discussion and Analysis dated August 30, 2010 under "Recent Developments - Implications of Completing the Sale Transaction", which is available on SEDAR.

In connection with the assumption by CIBC of the administrative agent role related to Broadway, Wojtek Niebrzydowski and Andrew Kriegler, each officers of CIBC, will be directly involved in CIBC's capacity as administrative agent for Broadway and as such may be considered to be acting in a capacity similar to that of a director under applicable securities legislation.

[alvisblue]

Have two Citi MCs. One Enrich Plantium and One Gold (No reward).
Hope CIBC will not charge fee for the 1% cash back card.

[offall]

Same here
What the $&&$ they are doing?
I get my plat reward closeing

Shouldn't they compensate for my inconvenience ?

Any suggestion for equiverlant good card?




I received a letter from Citibank that they will be closing my Mastercard Drivers Edge Platinum card as of Nov 1/2010. The reason given is that as part of CIBC's purchase of their credit card services they would be closing Citibank Mastercard services. I can continue using my account up to Oct 31/2010. Any outstanding reward amount I have will be given back to me via cheque end of the year. From reading the letter, there was no stipend on having to buy a car to get the amount back. Getting a cheque with no attachment to buy a car would be quite nice and since I've moved to C1 Aspire as my primary card, it's ok for them to close it and give me what I've earned so far.

Anyone else get this letter? I am thinking since the Drivers Edge provided premium 2% return, it was deemed too rich a rewards program by CIBC and thus they are closing it. Or perhaps CIBC is closing all Citibank Mastercard services?

[angel_wing0]

Have two Citi MCs. One Enrich Plantium and One Gold (No reward).
Hope CIBC will not charge fee for the 1% cash back card.

agree hopefully they dont do anything with the enrich platinum else i m going to cancel for sure. I doubt they will touch the petro thou.

[CorSter]

CIBC is probably picking and choosing clients based on their own criteria.

[bcbgboy13]

The more important question for the ones received the letter is " Do you carry a balance or not"?

There is some parlance for "performing" and "notperforming" cards and I am not sure which are performing (the ones with balance that they are going to keep) and close the nonperforming ( the ones you pay in full) or it is the other way?

Apparently CIBC has 14 Billions in outstanding balances on their VISAs and Citi MC had around 2 Billions ( on 1,350,639 accounts)

[cardero]

I have the grandfathered no cost DriversEdge card too but haven't received that letter (yet). I'm cool with the payout as I have switched to the MBNA SmartCash card recently.

[smokescreen15]

I have a Citi Petro Card Mastercard I've been using consistently for the past 3 years. Haven't received a letter from Citi or CIBC....yet.

I recently opened an MBNA Smart Cash so I'm not to worried if I lose my Citi Card.

[Tennoh]

My Drivers Edge that they are closing never carried an outstanding balance. No way would I carry a 20% AR monthly. I liked the card a lot even though I had it cloned 3 times within the last couple of years. Citi was very good in reversing everything quickly and getting me replacement cards.

I used the rebate to buy my 2009 minivan and it was very nice to get back the amount I did. Now that they are closing it, I think I'll stop using my Aspire for the next couple months and maximize my purchases back on the Citi card for the that 2% return final rebate cheque.

[ct809]

Just called citi to ask

Im on the citi enrich platinum card

apparently for my card, it will remain with citi for 12 months, after that I will be converted into some other CIBC card..

[ohmer]

Just called citi to ask

Im on the citi enrich platinum card

apparently for my card, it will remain with citi for 12 months, after that I will be converted into some other CIBC card..

I hope they will to replace the Platinum Enrich by one of their crappy CC...

[cardero]

Just called citi to ask

Im on the citi enrich platinum card

apparently for my card, it will remain with citi for 12 months, after that I will be converted into some other CIBC card..

Got a similar response just now - my card/account is being transferred to CIBC and only selective ones are being cancelled and they possibly may issue a new card number.

[1226]

My Drivers Edge that they are closing never carried an outstanding balance. No way would I carry a 20% AR monthly. I liked the card a lot even though I had it cloned 3 times within the last couple of years. Citi was very good in reversing everything quickly and getting me replacement cards.

I used the rebate to buy my 2009 minivan and it was very nice to get back the amount I did. Now that they are closing it, I think I'll stop using my Aspire for the next couple months and maximize my purchases back on the Citi card for the that 2% return final rebate cheque.

If they cancel my Citi Drivers Edge Platinum I'm going to do the same thing.

[rnakra]

Hey

I also just called in - the petro points card is not being closed down - but CIBC may make changes to it - no one knows right now, CIBC will inform all customers in case of any changes that are being planned

[thelefteyeguy]

i hope they close my citi account...i dont use it anymore

[Seanhfx]

I haven't received anything yet and HOPE I DON'T. This has been my go-to card for the past 3 years as we now spend 30k+ a year and have cashed in on a couple of rebate cheques of 3K plus a couple of warranty and price protection claims. Seems like the MBNA Smart cash is next best...I've got some research to do.

[angel_wing0]

i hope they close my citi account...i dont use it anymore

just close it yourself :lol:

[wackojacko]

just close it yourself :lol:

That won't get any outstanding Driver's Edge rebates paid out now will it!

[zzricezz]

This has been my go to card for the last few years and I cashed out for almost $2.5k already. I don't see my buying another car soon, so if they close it and send me a cheque then i'm happy and will use my mbna smartcard.

[angel_wing0]

apparently for my card, it will remain with citi for 12 months, after that I will be converted into some other CIBC card..

OH NO...


Got a similar response just now - my card/account is being transferred to CIBC and only selective ones are being cancelled and they possibly may issue a new card number.

OH NO #2...well i havent really been using that card, bad news orz

[1226]

So whether they convert your card to a CIBC card or cancel it outright sounds like is random? I sure hope they don't cancel mine. I've had that Citi credit account (various cards) for almost 15 years (probably twice as long as my next oldest card). I'm sure my credit rating would not appreciate the hit.

[henryh]

Boo...they're closing my Enrich Platinum account on Nov 1. The only reason given is it's a result of the sale of a portion of Citi's Canadian credit card portfolio.

This is the only card I've used since 2001. I've never carried a balance so is that why they're axing me, because I don't give them any money?

I've also received about $600 in extended insurance claims, but those were handled by World Travel Protection so that shouldn't affect the decision. Or maybe it does.

What card should I transition to now? No fee, cash back and extended warranty are the only things I really care about since I never carry a balance anyway. I'm thinking the Capital One Cash Back Gold MasterCard offers what I'm looking for, but it's only 0.5% cash back on the first $3000, instead of full 1% on everything of the Enrich.

[smartie]

this only happened to Enrich or also include petro canada? if i have to close petro canada card,which is alternative gas loyalty program. I remember Smart cash CC no longer exists?

[halflife150]

This sucks, Citi had some of the best cards, Cibc's only good card is its Areoplan. Hopefully they don't mess around with the Citi cards they took over.

As for closed accounts, based on what they said in the report, cards that were delinquent or had low credit scores were closed. But based on the amount of the receivables and the total accounts, the average balance on these closed accounts was only about $200, which seems really small for delinquent accounts. Maybe they are dumping "good" credit holders as well, as in people who pay off their balances while also redeeming rewards and/or low spenders, basically the people you don't profit off of.

Anyways, I hope I don't get screwed, driver's edge was by far the best none travel card. Haven't received anything in the mail yet, and for those who called in, did you receive any mail from them as well? Are they cancelling/converting just the delinquents, or they cancelling delinquents and converting all others?

[Tennoh]

I don't consider my going to be closed account delinquent. With high credit score (close to 800) at both Equifax and Transunion and Citi providing an ample credit limit (25K). The only fault against me is like you said, I'm probably a non-profitable account for them. I pay off monthly, redeem regularly and use their Platinum services. Sucks of course but its CIBC's choice to have me as a customer or not.

[Tennoh]

this only happened to Enrich or also include petro canada? if i have to close petro canada card,which is alternative gas loyalty program. I remember Smart cash CC no longer exists?

So far it looks to like CIBC is being account selective and not card selective. Driver's Edge and Enrich so far as I can tell.

[CorSter]

What card should I transition to now? No fee, cash back and extended warranty are the only things I really care about since I never carry a balance anyway. I'm thinking the Capital One Cash Back Gold MasterCard offers what I'm looking for, but it's only 0.5% cash back on the first $3000, instead of full 1% on everything of the Enrich.

Transition to MBNA SmartCash MasterCard. 3% on Gas/Groceries, 1% on Everything Else, Paid in $50 increments. Check out the mega thread for more info.

[scouzer]

Great, thanks CIBC. My favourite card and now I have to call all my preauthorized billers to get switched over. As if I needed more reasons to hate CIBC. Fortunately I cashed out $1100 in rewards a few months ago.

[HighFlyer]

ugggg, this is the oldest card on my credit report. haven't got the letter yet, but I fit the profile (never carrying balances, always redeeming rewards) of some of those here that did.

kind of odd that CIBC would be doing this. I've tried cancelling an aerogold and it seemed like they were really trying to get me not to cancel.

ETA: IIRC, at one time they were even paying people retention bonuses not to cancel their CIBC visas. so unless I'm missing something, what they're doing with citi mcs makes no sense.

[Firestorm ZERO]

Same here. It is my oldest card :(

Wondering what they will switch it with though. I have a CIBC Dividend as well (for my VISA only purchases). Wonder if they will just merge it with my Enrich (if so going to have a 20000 limit).

[brunes]

Got a similar response just now - my card/account is being transferred to CIBC and only selective ones are being cancelled and they possibly may issue a new card number.

If my card program (Petro Canada MC) is cancelled, then they might as well just cancel me too, as I have absolutely no interest in any of CIBC's existing crappy CC offerings.

Seems like a strange move for CIBC. I can't see why they would retain many customers by doing this (cancelling 1/2 the accounts and transferring the other 1/2 to totally different CCs). Why buy the business at all?

[epiphano]

I don't consider my going to be closed account delinquent. With high credit score (close to 800) at both Equifax and Transunion and Citi providing an ample credit limit (25K). The only fault against me is like you said, I'm probably a non-profitable account for them. I pay off monthly, redeem regularly and use their Platinum services. Sucks of course but its CIBC's choice to have me as a customer or not.

It sounds like extremely bad business practice if they would indeed close those accounts, especially for a bank of CIBC's size. They should have much interest in building good customer relationships, even with customers who pay their CC bill in full every month. They obviously sell more than CC products.

[aliikram]

I got the Citi Petro Can too, but haven't used it very much since getting the MBNA Smart Cash. So if CIBC wants to ditch their Citi cards, I'd happily do so. :razz::razz:

[The Ivory Actuary]

Called and was told my account has been sold and will not be closed. Any changes to rewards structure or insurance coverage, etc. will be implemented by CIBC once they begin administering the cards. CSR said it will take a minimum of 12 months before CIBC is ready to assume administration. Platinum Enrich, for the record.

[Shadow Rider]

Boo...they're closing my Enrich Platinum account on Nov 1. The only reason given is it's a result of the sale of a portion of Citi's Canadian credit card portfolio.

This is the only card I've used since 2001. I've never carried a balance so is that why they're axing me, because I don't give them any money?

I've also received about $600 in extended insurance claims, but those were handled by World Travel Protection so that shouldn't affect the decision. Or maybe it does.

What card should I transition to now? No fee, cash back and extended warranty are the only things I really care about since I never carry a balance anyway. I'm thinking the Capital One Cash Back Gold MasterCard offers what I'm looking for, but it's only 0.5% cash back on the first $3000, instead of full 1% on everything of the Enrich.

Hm? Do they send you a letter in the mail to inform you of this? I haven't recieved anything yet I think....

[ohmer]

I think I will not put any thing with value on this CC until CIBC announce theirs plans. I don't want to lose my extended warranty if they cancel my card... Too bad for price protection :( (and I'm sure the PP feature will be cancelled on new CIBC cards). This sucks.

[henryh]

Hm? Do they send you a letter in the mail to inform you of this? I haven't recieved anything yet I think....

They sent me a letter in the mail dated the 14th, and I got it on the 17th.

[angel_wing0]

Boo...they're closing my Enrich Platinum account on Nov 1. The only reason given is it's a result of the sale of a portion of Citi's Canadian credit card portfolio.

This is the only card I've used since 2001. I've never carried a balance so is that why they're axing me, because I don't give them any money?

man that really sucks, so they wont even let u transfer to another card eh?


I remember Smart cash CC no longer exists?

ummm...no?

[inassod]

ok so MC Petro point cards closes down, but why would this impact my petro points account !??? It should'nt though - well at least in my understanding. I had an option of having a separate petro point card or having it on my MC and chose to have a PC master petro points card !

Would my petro points account not still stay active as its a different account number altogether ?

Also why would my credit history be impacted ? so if this vendor doesnt stay in business, I think my history of regularly paying bills responsibly should still stay in the systems of trans-union etc - am i wrong in assuming this ?

[angel_wing0]

where do u see that the citi petro mc is closing down first?

[mada726]

If you people haven't seen my thread earlier, well I heard that Sobeys is now teaming up with BMO for its MasterCard. If you live in Atlantic Canada, it's the BMO Sobeys Air Miles MasterCard. The rest of the country - it's the BMO Club Sobeys MasterCard.

[boyoflondon]

this only happened to Enrich or also include petro canada? if i have to close petro canada card,which is alternative gas loyalty program. I remember Smart cash CC no longer exists?

It is not card specific. Citi Cards PORTFOLIO (meaning all the cards Citi carries) has been sold to CIBC as of Sept 1.


So far it looks to like CIBC is being account selective and not card selective. Driver's Edge and Enrich so far as I can tell.

They have mainly taken the "good standing" accounts although there is quite a bit of bad ones. At the same time, for whatever reason, there are good accounts that have not been bought by CIBC at the time of sale.



They sent me a letter in the mail dated the 14th, and I got it on the 17th.

All the letters have been sent out on the 15th of this month so those that are being impacted should be receiving them.


ok so MC Petro point cards closes down, but why would this impact my petro points account !??? It should'nt though - well at least in my understanding. I had an option of having a separate petro point card or having it on my MC and chose to have a PC master petro points card !

Would my petro points account not still stay active as its a different account number altogether ?

Also why would my credit history be impacted ? so if this vendor doesnt stay in business, I think my history of regularly paying bills responsibly should still stay in the systems of trans-union etc - am i wrong in assuming this ?

It will have no impact on your Petro Points. All the points you earn get transfered to Petro once a month. Worst case scenario, if your account is not in good standing when the account is closed, you might just loose the points you earned for that period.

Closure of the MasterCard has 0 impact on your points card as its totally separate.

Your credit history might be impacted if this was one of your oldest cards.

If you people haven't seen my thread earlier, well I heard that Sobeys is now teaming up with BMO for its MasterCard. If you live in Atlantic Canada, it's the BMO Sobeys Air Miles MasterCard. The rest of the country - it's the BMO Club Sobeys MasterCard.

Its not a really "i heard something" matter. All of the Sobeys accounts have been sold to BMO and BMO has taken over and is now servicing those accounts. This was as of last month.

[Joeowe1954]

Julie Wilson, Director, Communications
MasterCard Canada
(416) 365-5594
julie_wilson@mastercard.com


Dear Ms. Wilson

On Monday, September 20, 2010 I received a letter from Citibank MasterCard informing me that my Platinum Citibank MasterCard account would be closed as of November 1, 2010. I was told that as of November 1, 2010 no transactions whatsoever either debit or credit would be possible on my MasterCard account and that all extended warranties provided for items purchased using my Platinum MasterCard would be null and void as of that date.

Over the past 22 years I have seen my MasterCard account change hands from one bank to another several times and throughout it all I have remained a very good and loyal MasterCard customer.

Needless to say I am absolutely livid that the extended warranties for the very many items purchased using my Platinum MasterCard will be null and void as of November 1, 2010.

I am sure I speak for every other MasterCard customer when I tell you that I will never use or trust MasterCard again.

[angel_wing0]

it's more cibc's fault as oppose to citi and mc's fault...pretty sure cibc can continue those warranties if they wanted to.

[smartie]

All the letters have been sent out on the 15th of this month so those that are being impacted should be receiving them.

meaning if I didn't get letter,then my account won't be closed and waiting for transfer to CIBC?btw,do you know which CIBC card designate for Citi portfolio conversion ? I only have two cards(3 if my smartcash got approved),so don't want to cancel for score purpose

thanks

[boyoflondon]

Julie Wilson, Director, Communications
MasterCard Canada
(416) 365-5594
julie_wilson@mastercard.com



You have to understand one thing. As of Sept 1, Citi has nothing to do with your account, except for maintaining it on CIBC's behalf until they take over. Sending any complaints to Citi's higher ups becomes essentially useless as you wont get anywhere.

Extended warranty is provided by a third party in any case. I am not 100% sure what happens in this case, but I would call the provider, World Travel Protection at 1-800-667-4273 and confirm directly with them.


meaning if I didn't get letter,then my account won't be closed and waiting for transfer to CIBC?btw,do you know which CIBC card designate for Citi portfolio conversion ? I only have two cards(3 if my smartcash got approved),so don't want to cancel for score purpose

thanks

Well, its still to early to say for sure I guess as there is a chance the letter might still be in the mail, depending on where you live. You can always call in and confirm with the rep as they will be able to tell you whether your account is sold or not. As for your second question, I am not really understanding it. Do you mean which CIBC card Citi accounts are going to be switched to, or....? If that's what you meant, nobody really knows. As of this year, Canadian banks are allowed to issue both VISA and MC's under one roof so to speak. Having said that, it would make sense that CIBC keeps existing MC accounts as they are, and continue on with them. Same was one when Citi took over Canada Trust. However, nothing is 100% for sure yet as CIBC hasn't come back with their "game plan" yet.

[epiphano]

You have to understand one thing. As of Sept 1, Citi has nothing to do with your account, except for maintaining it on CIBC's behalf until they take over. Sending any complaints to Citi's higher ups becomes essentially useless as you wont get anywhere.

That woman he emailed doesn't even work for Citi, she works for MC, which is even worse than emailing Citi. MC has absolutely nothing to do with this.

[CompWizrd]

I thought Canada's regulators had rules against banks operating both Mastercard and Visa? Hence how I got my Citibank Platinum Drivers Edge in the first place, it was a transfer from Canada Trust when they became TD Canada Trust and had to dump their Mastercard line because they already had Visa.

If so, all the Citibank Mastercards would have to go away, unless they resold them to someone else who can handle Mastercard?

EDIT:Ok, a couple minutes research shows they're planning on keeping both.. Either the rules have changed, or TD lied to us when they dumped the MC users.

[epiphano]

I thought Canada's regulators had rules against banks operating both Mastercard and Visa? Hence how I got my Citibank Platinum Drivers Edge in the first place, it was a transfer from Canada Trust when they became TD Canada Trust and had to dump their Mastercard line because they already had Visa.

If so, all the Citibank Mastercards would have to go away, unless they resold them to someone else who can handle Mastercard?

The rules are loosening up apparently. RBC started offering MC a few months ago. It was only a matter of time before other banks followed.

[boyoflondon]

I thought Canada's regulators had rules against banks operating both Mastercard and Visa? Hence how I got my Citibank Platinum Drivers Edge in the first place, it was a transfer from Canada Trust when they became TD Canada Trust and had to dump their Mastercard line because they already had Visa.

If so, all the Citibank Mastercards would have to go away, unless they resold them to someone else who can handle Mastercard?

EDIT:Ok, a couple minutes research shows they're planning on keeping both.. Either the rules have changed, or TD lied to us when they dumped the MC users.

Canadian banks were only able to carry one 'brand' until recently when that changed so they can carry multiple brands. So no, TD didn't lie to you ;)


http://www.thestar.com/article/538900

[1226]

I haven't received anything about my account closing or changing (I think I would have by now) so I guess it's not across the board.

[djino]

Neither have I

djino
"Citi-Petro Mastercard here!"

[bird4]

I called Citi a few days ago and they said that if you haven't received any mail about you account being closed then that means CIBC is keeping your account open. Eventually you'll be issued a new card but no one at Citi knows when this will happen or whether you'll be issued one of CIBC's crappy cards or whether CIBC will keep the Citi mastercards in tact.

[angel_wing0]

Neither have I

djino
"Citi-Petro Mastercard here!"

dont think thats going to get effected at all.

[Seanhfx]

I was worred when this thread started because this is my go to card (and has been for just over a year). My expiry date was 10/10 and I was checking for my new cards in the mail every day until :) it arrived last week. I obviously never received any letter stating my card would be cancelled so there must be a valid reason why those who haved...it's not just by chance. Credit score, history, useage, balance, etc....

For us, we put atleast 60 transactions a month on this card. You just can't go wrong with this no-fee card (grandfathered in). It's my vote for best reward card, atleast for those who like cars:-0 And that would be me!

[Dianajw]

I had a grandfathered no-fee Platinum Citibank Drivers edge card shut down on Nov. 1st.

But I was just on the Citibank website and it is still possible to apply for the Drivers edge card. Apparently Citibank is still adminstering the cards for CIBC.

Did the CIBC purchase cause the shut down of only the older Drivers Edge cards that were no fee? Or did all the Drivers edge cards get shut down including the newer ones?

I'll be annoyed if they didn't give me the option.

[CompWizrd]

Did the CIBC purchase cause the shut down of only the older Drivers Edge cards that were no fee? Or did all the Drivers edge cards get shut down including the newer ones?My card is still alive... I've had my platinum Citibank card since 97, back when it was TD that ran it.. they shoved it off to citi... upgraded it around 2004? to the platinum drivers edge. Received a ~$3800 reward earlier this year, have another $300 available since then. So it's not all cards.

[1226]

Mine's still alive too. Goes back to '95. I think I upgraded to Drivers Edge Platinum around 2005?

[Dianajw]

Thanks for the reply. Both my husband and I had the Platinum Driver's edge cards. Both were shut down on November 1st. I figured we cashed out about $9000 in rebates over 10 years. We never incurred any interest charges. So that probably explains why they closed our accounts. Credit ratings are immaculate so that was not the issue.

It's kind of amusing to think that a perfect credit rating and paying your bills on time means that you are no longer considered an ideal customer.

Capital One was more than happy to pick up our business. The Capital One World Aspire is nearly as good and offers a bonus 10,000 on your anniversary and 35,000 to enroll. So it effectively almost pays for the annual fee.

[boyoflondon]

Did the CIBC purchase cause the shut down of only the older Drivers Edge cards that were no fee? Or did all the Drivers edge cards get shut down including the newer ones?

I'll be annoyed if they didn't give me the option.

Once again, it has nothing to do with what type of account you had.


Thanks for the reply. Both my husband and I had the Platinum Driver's edge cards. Both were shut down on November 1st. I figured we cashed out about $9000 in rebates over 10 years. We never incurred any interest charges. So that probably explains why they closed our accounts. Credit ratings are immaculate so that was not the issue.

It's kind of amusing to think that a perfect credit rating and paying your bills on time means that you are no longer considered an ideal customer.


If you took some time to read the thread, you would realize that is not the reason. While 99% of closed accounts had to do with individuals over all credit worthiness, there have been accounts that CIBC DID NOT PURCHASE (based on whatever criteria they used) that Citi had to shut down as of Nov 01 as they could no longer be serviced.

[njneer]

Sorry to hear that my Drivers Edge platinum card my be soon coming to an end. I cashed out $3400 in 2003 and $5000 last week (they said the cheque was in the mail on Nov 9th - haven't seen it yet :).
Any recommendations on what those of us with perfect credit ratings who pay of our balances each month should switch to?

[brunes]

Sorry to hear that my Drivers Edge platinum card my be soon coming to an end. I cashed out $3400 in 2003 and $5000 last week (they said the cheque was in the mail on Nov 9th - haven't seen it yet :).
Any recommendations on what those of us with perfect credit ratings who pay of our balances each month should switch to?

I am surprised so many people used this card. At the end of the day all it is is a 2% cash back card with a very huge restriction that you can only spend it on a car or other auto. Most people would probably work out far better under the MBNA Smartcash which also has no fee, or many other for-fee cards.

I guess my point is I am surprised so many people were paying a $59 fee for the driver's edge. It really wasn't that great.

[Mugwug]

I am surprised so many people used this card. At the end of the day all it is is a 2% cash back card with a very huge restriction that you can only spend it on a car or other auto. Most people would probably work out far better under the MBNA Smartcash which also has no fee, or many other for-fee cards.

I guess my point is I am surprised so many people were paying a $59 fee for the driver's edge. It really wasn't that great.

They just recently introduced the annual fee for this card, I've had the platinum drivers edge for a few years and have accumulated 1K using it as my go-to card. No annual fee on mine.

I still use my smartcash card for gas and groceries, but 2% is better than 1% on everything else.

[Mimo]

I didn't receive any letters about my enriched platinum card closing, so I guess they are keeping my account. But its sad to hear that its closing soon because this is the credit card I like the most. I guess I need to switch to another one. Anyone have any suggestion as to what credit card is similar to the enriched platinum mc? :(

[Seanhfx]

I am surprised so many people used this card. At the end of the day all it is is a 2% cash back card with a very huge restriction that you can only spend it on a car or other auto. Most people would probably work out far better under the MBNA Smartcash which also has no fee, or many other for-fee cards.

I guess my point is I am surprised so many people were paying a $59 fee for the driver's edge. It really wasn't that great.

Best card in my opinion (if you lease/buy cars every 3-5 years) and it does have price protection and extended warranty as well. There is no annual fee with my card as I've had it since Fall 2007 (before the fee came about). I suspect there are alot of us who have the no fee card.

[njneer]

I am surprised so many people used this card. At the end of the day all it is is a 2% cash back card with a very huge restriction that you can only spend it on a car or other auto. Most people would probably work out far better under the MBNA Smartcash which also has no fee, or many other for-fee cards.

I guess my point is I am surprised so many people were paying a $59 fee for the driver's edge. It really wasn't that great.

No annual fee on mine since I've had it (around the year 2000), so for doing nothing other than using one card I've got $8400 back in 10 years. I needed to buy cars anyways.

[ipoddave]

Anymore people getting the drivers edge card account closed? Mine is about to expire in a month but still haven't receive a renewal card yet? This is a good card with lots of premium features compare to other CIBC and bank cards out there. It's sad but I don't mind they send me the rebate back.

[1226]

Anymore people getting the drivers edge card account closed? Mine is about to expire in a month but still haven't receive a renewal card yet? This is a good card with lots of premium features compare to other CIBC and bank cards out there. It's sad but I don't mind they send me the rebate back.

If they sent you a cheque for your remaining rebate dollars, chances are your card has been cancelled.

[jheath]

Anymore people getting the drivers edge card account closed? Mine is about to expire in a month but still haven't receive a renewal card yet? This is a good card with lots of premium features compare to other CIBC and bank cards out there. It's sad but I don't mind they send me the rebate back.

I'm in the same boat. Gonna call Citi tomorrow to see what's up and I'll post the answer when i do.

[boyoflondon]

I'm in the same boat. Gonna call Citi tomorrow to see what's up and I'll post the answer when i do.

If you received a rebate chq and haven't submitted a rebate request, your account was then closed as of Nov01. Just call in through the automated system ... if it tells you that your available credit is 0, then your account is closed ;)

[doberman_baby]

I have the enriched platinum and have yet to receive this letter that everyone is talkining about here. Was it a letter or was it just notation in the monthly statement?
This is my favorite card as it has a non-tier rebate flat @ 1%, warrantly extension, auto collision (rental) etc.

[scouzer]

If you received a rebate chq and haven't submitted a rebate request, your account was then closed as of Nov01. Just call in through the automated system ... if it tells you that your available credit is 0, then your account is closed ;)

I hope they close me! $250 rebate and I don't have to buy a car, I'll live ;)

[Paulfistinyourface]

I just received my Citi Petro-Points MC replacement card a couple days ago. My old one expired. It's funny getting these things in the mail and I have no idea it's coming. It always takes me a few seconds to clue in. "Why am I getting this stange looking credit card in the mail?........oh yeah, now I remember!"

I've had this account for, damn, must be at least 25 years in one form or another. It started out as a plain old Petro-Canada-only. At some point over the years it changed into a Mastercard. If that was when Citi took over, I don't know. I just can't remember when or how it transformed. It began with a $500 limit and has grown to $7500. I doubt my statement balance was ever over $200 at any one point in 25+ years, although when I first got it I was young and stupid and probably carried a balance from time to time.

I've hardly used it in the last 10 years for a few reasons. I've never used it for anything but gas. And Petro-Can gas stations aren't convenient to where I live now. I dug it out of my safe, ohhh, must be 3 or 4 years ago when we went on a bit of a summer road trip as a just in case credit card...and I think I did use it once on that trip. And that's the last time I recall using it. I did get the occasional zero balance statement in the mail, maybe twice a year, I assume as a subtle reminder that I have the account.

Anyways, I've heard nothing from CIBC/Citi. So I assume they're keeping my account open.

I should check my Petro-points balance. I have no idea what's there, or even if there is anything.

[Tennoh]

So this process is complete for me. I have received my final rebate cheque for the closure of my Driver's Edge Platinum. It was a good card so alas it will be missed.

[ipoddave]

So this process is complete for me. I have received my final rebate cheque for the closure of my Driver's Edge Platinum. It was a good card so alas it will be missed.

DId you initiate the closing process or they close it on you?

[ZenOps]

Surprised to hear this.. Been a Citi Platinum Enrich holder since '96.

So far - I've recieved no notification and the exact same statement as always.

Its been a *godly* card for me, and the one with the longest standing for me. I hope they just continue the same rewards and the credit ratings that I've built up over 15 years. It would really peeve me if they made me switch over to one of their new cards (would probably cancel in that case)

[Tennoh]

DId you initiate the closing process or they close it on you?

I started this thread. I had received the closure letter from Citi. As part of Citi initiated closure of account, they waived the requirement for car purchase and issued a rebate cheque instead. I had no choice in the matter.

[jmalias]

Can someone in the know.. provide a nice summary.. have OP put it in the OP

Will this card continue, as no fee card, any ideas of changing the reward program??

[2door]

Can someone in the know.. provide a nice summary.. have OP put it in the OP

Will this card continue, as no fee card, any ideas of changing the reward program??
I'm not am insider, but this may help.
I received my replacement card (no-fee, long-time customer, redeemed twice for cars) a few weeks ago. My old one expired December 2010, so I would say that they are continuing. The only thing that changed is the fact that they do not put your picture on the card anymore, but we knew that from a previous letter we recieved.

[jheath]

I'm not am insider, but this may help.
I received my replacement card (no-fee, long-time customer, redeemed twice for cars) a few weeks ago. My old one expired December 2010, so I would say that they are continuing. The only thing that changed is the fact that they do not put your picture on the card anymore, but we knew that from a previous letter we recieved.

I have a discontinued card as well, a no fee 2% Drivers Edge card. My old one expires this month and I just received my new card, good until 2014, so I think the process must be selective.

[boyoflondon]

Can someone in the know.. provide a nice summary.. have OP put it in the OP

Will this card continue, as no fee card, any ideas of changing the reward program??

Which card? Driver's Edge? Enrich?


Who ever got the Driver's Edge card prior to June 2009 will have their card grandfathered with no annual fee. Cars obtained after that date have a $59 annual fee.

As for the Enrich card, there are no changes.

[company]

Got a letter dated Feb 7 to info me they closed my Enrich Plat MC. I called the # on the letter. They said that's a business decision & nothing wrong on me. So I lost my extended warranty for the TV I just bought last Dec. And even worse, when I phoned in to ask for my cash back rebate last month (I spent over 5,000) they said u lost it because ur acct was closed. WTF! I won't give up to get my money back!

I believe u guys shouldn't use this card any more because u gonna lose everything u supposed to get at any time.

[Paulfistinyourface]

Got a letter dated Feb 7 to info me they closed my Enrich Plat MC. I called the # on the letter. They said that's a business decision & nothing wrong on me. So I lost my extended warranty for the TV I just bought last Dec. And even worse, when I phoned in to ask for my cash back rebate last month (I spent over 5,000) they said u lost it because ur acct was closed. WTF! I won't give up to get my money back!

I believe u guys shouldn't use this card any more because u gonna lose everything u supposed to get at any time.
Hmmmm. I just changed an old Petro-Canada MC that I rarely used for the Enrich Platinum. I got the Enrich Plat in the mail, ummmm, maybe late January.

Heh. That'd be funny if they discontinued it on me.

I seen on my Transunion report they reported the old account as closed and are now reporting a new account. Which ticks me off. I'm going to call them and ask them why they did that.

[Morgan2010]

I have a card Drivers Edge card valid til this summer. This week got a letter saying I am eligible for a credit limit increase! I was surprised because I figured the card might be reissued as a CIBC card when it expires in a few months.
I hope the card continues even if under the banner of CIBC, but I really wish someone (either Citi or CIBC) would tell customers what is happening. Why have some customers had cards closed, while others are continuing along with no worries? There is no info on the CIBC website (other than news release from last summer) and nothing on Citi website. A simple letter inside your statement would be nice to explain the process and timelines.

[boyoflondon]

Why have some customers had cards closed, while others are continuing along with no worries? There is no info on the CIBC website (other than news release from last summer) and nothing on Citi website. A simple letter inside your statement would be nice to explain the process and timelines.


A simple answer is this;

CIBC buys CITI's MC portfolio. At the time of the purchase, CIBC does NOT purchase all of CIITI's accounts as some account do not meet CIBC's lending criteria. Those accounts that were not purchased, have been closed by CITI. Purchased accounts continue on and will be converted over to CIBC later on this summer.

There is no further communication to provide. As for timelines; CIBC should take over by the end of the summer.

[Morgan2010]

OK i see your point. I am not bothered if my Citi card becomes CIBC...its ok with me, i would just prefer to know if the Drivers Edge program will continue or not, or what will happen to my points if it discontinued (and is it worth continuing to use the card and earn more points!)

My only beef with citi is that I have a high credit limit, but it seems if I hit $700 of spending in one day or hit several transaction my card gets declined! Even when I have been going to the US and I call and tell them I am going to US and I will be shopping and spending money in a 1-2 day period, it still gets declined and I have to call in to get it released. I understand they have software to protect my card from fraudulent use, but if I call them ahead of time.....that should take care of it!

[iliveinmycantina]

OK i see your point. I am not bothered if my Citi card becomes CIBC...its ok with me, i would just prefer to know if the Drivers Edge program will continue or not, or what will happen to my points if it discontinued (and is it worth continuing to use the card and earn more points!)

My only beef with citi is that I have a high credit limit, but it seems if I hit $700 of spending in one day or hit several transaction my card gets declined! Even when I have been going to the US and I call and tell them I am going to US and I will be shopping and spending money in a 1-2 day period, it still gets declined and I have to call in to get it released. I understand they have software to protect my card from fraudulent use, but if I call them ahead of time.....that should take care of it!


do you think fraud only happens in the country you reside? Just because you let them know you're travelling, doesn't mean your card is not going to get blocked. Depending on where you go, especially Florida, the bank may still block your card if they suspect unusual activity, especially since if it's not in your regular spending pattern in terms of amount and stores u visit.

[Morgan2010]

do you think fraud only happens in the country you reside? Just because you let them know you're travelling, doesn't mean your card is not going to get blocked. Depending on where you go, especially Florida, the bank may still block your card if they suspect unusual activity, especially since if it's not in your regular spending pattern in terms of amount and stores u visit.

no of course fraud can happen anywhere, but when I call and tell them exactly what city I will be in and that I am going shopping, you would think when the alert goes off, the notes on file would be reviewed....otherwise what is the point in reporting it in the first place?
I have also had the same issue when I shop in my home area in stores I always shop in. I appreciate the security aspect, but its a bit much when you spend $200 in canadian tire and its frozen. I use my card all the time for most of my monthly spending and have done for 4-5 years.

[epiphano]

It's really ironic how they advertise that the card is accepted at millions of locations in the world yet they block the transaction when it's not in your local area.

[Seanhfx]

I have a card Drivers Edge card valid til this summer. This week got a letter saying I am eligible for a credit limit increase! I was surprised because I figured the card might be reissued as a CIBC card when it expires in a few months.
I hope the card continues even if under the banner of CIBC, but I really wish someone (either Citi or CIBC) would tell customers what is happening. Why have some customers had cards closed, while others are continuing along with no worries? There is no info on the CIBC website (other than news release from last summer) and nothing on Citi website. A simple letter inside your statement would be nice to explain the process and timelines.

I also have the same card pre fee. My card got renewed in October and now goes until 2013. In November I received letter for a credit limit increase and didn't call them to get it before the end of the year...then in February I received another one. Interesting that this card is going to CIBC and CITI is giving out the increases (wonder if CIBC authorizes it)...

ANyway, I also wish there was some announcement to the customers on the future of this card and espeically the points as this has been my go to card for almost 4 years now and I pretty much get the maxiumum $1,000 points per 12 month period. Don't want to lose those $$$$ of my next car puchase probably in March 2014.

[Mimo]

Just called in earlier to cancel the card. :lol: Just got $50 credit for keeping the credit card. So gonna use the $50 credit and then cancel for card :twisted:

[Gdc]

Just called in earlier to cancel the card. :lol: Just got $50 credit for keeping the credit card. So gonna use the $50 credit and then cancel for card :twisted:

You'll be on a blacklist and there is almost no chance they'll let you open another card with them. :facepalm:

[PTMBAA]

You'll be on a blacklist and there is almost no chance they'll let you open another card with them. :facepalm:

No such thing as "black list". If you signed a contract to stay for X number of months/years, then perhaps, but otherwise I don't think they can just "black list" people.

[philosofaux]

No such thing as "black list". If you signed a contract to stay for X number of months/years, then perhaps, but otherwise I don't think they can just "black list" people.

Err, no, they can do whatever they want. They can reject an application for (almost) any reason.*
Just how you do not have to accept them as your credit card company, they do not have to accept you as a customer.

* Within certain legal limits.

[Gdc]

No such thing as "black list". If you signed a contract to stay for X number of months/years, then perhaps, but otherwise I don't think they can just "black list" people.

Yes they can and they will.

Before accepting the offer (i.e. 50$), the CSR will say to you that they give you the 50$ if you agree to pay the annual fee and stay with the company. You are agreeing on a verbal contract recorded between you and the CSR. :facepalm:

It'll written on your file.

[scouzer]

Yes they can and they will.

Before accepting the offer (i.e. 50$), the CSR will say to you that they give you the 50$ if you agree to pay the annual fee and stay with the company. You are agreeing on a verbal contract recorded between you and the CSR. :facepalm:

It'll written on your file.

Pretty sure the $50 credit doesn't mean you have to keep the credit card for the rest of your life, or get blacklisted....

[philosofaux]

Pretty sure the $50 credit doesn't mean you have to keep the credit card for the rest of your life, or get blacklisted....

Yeah, but it means they want you to keep it for more than two weeks

[CalgaryMan]

Let's all hope that CIBC keeps the same benefits when the take the cards over form Citi. CIBC credit cards SUCK! (except maybe the Aventura World MasterCard, Aventura Visa Infinite, and Aventura MasterCard)

[Gdc]

Pretty sure the $50 credit doesn't mean you have to keep the credit card for the rest of your life, or get blacklisted....

The CSR will clearly say that if you accept the 50$ you'll keep the card for one year and pay the annual fee.

I never said for the rest of your life. :facepalm:

[gabbycup]

I wonder how CIBC will handle my credit with them. I have a $20K+ Platinum Visa, a $15K Enrich and a $10K Driver's Edge. When they amalgamate my profile I'll have $45K+ credit limit with them, just in credit card. I hope they won't close my card or lower my limits.

[spensar]

It's really ironic how they advertise that the card is accepted at millions of locations in the world yet they block the transaction when it's not in your local area.

I've travelled with it, and have only been declined a purchase when I didn't call it in. I just called them from the store, and that took care of it. I've never experienced or heard of a "block" for an area. There are times when Christmas shopping that I thought the security was a little much, but at least they are being careful.

[boyoflondon]

Interesting that this card is going to CIBC and CITI is giving out the increases (wonder if CIBC authorizes it)...

ANyway, I also wish there was some announcement to the customers on the future of this card and espeically the points as this has been my go to card for almost 4 years now and I pretty much get the maxiumum $1,000 points per 12 month period. Don't want to lose those $$$$ of my next car puchase probably in March 2014.

Credit limit increase letters that were sent out were "authorized" by CIBC. In other words, it was initiated by CIBC.

To the second part of your question. No communication has gone out as CIBC has not come forward and said what will happen with some of the cards and programs.


Pretty sure the $50 credit doesn't mean you have to keep the credit card for the rest of your life, or get blacklisted....

+1


Yeah, but it means they want you to keep it for more than two weeks

Not at all ... you can call back at any time and cancel. However, don't expect to get another $50 credit or similar.


It's really ironic how they advertise that the card is accepted at millions of locations in the world yet they block the transaction when it's not in your local area.

What does the fact that the card is accepted all around world have to do with your card getting blocked. Your card is accepted everywhere where MC is accepted, however, when the card is blocked by CC issuer for secu reasons, its another thing.

If you travel outside of the country, with any CC issuer, let them know.
Certain transactions are more high risk then others and will sometimes get picked up by the system.
Locations where the transactions are done will also play a factor as some are higher fraud risk then others. Ie. A lot of fraud happens in QC.

[CompWizrd]

Citibank included a red piece of paper in my bill that came today, saying that CIBC is picking them up, they look forward to welcoming me as a CIBC cardhoolder soon, and that there will be more info next month.. says to continue to use the card and make payments as usual.

Gives a phone number - 1-877-433-1908.

[mcfoo]

Citibank included a red piece of paper in my bill that came today, saying that CIBC is picking them up, they look forward to welcoming me as a CIBC cardhoolder soon, and that there will be more info next month.. says to continue to use the card and make payments as usual.

Gives a phone number - 1-877-433-1908.

Which Citi credit card was the letter referring to?

[CompWizrd]

Mine is a Drivers Edge platinum... "member since 97", but i had a regular plat before that, and even before that was when it was owned by TD

[gzlwl]

Mine is a Drivers Edge platinum... "member since 97", but i had a regular plat before that, and even before that was when it was owned by TD

I also receive a red card telling the same thing. Mine is a Enrich Platinum.

[Paulfistinyourface]

Heh. I'm glad you bumped this thread. I got my statement today and since I knew I had a zero balance I just opened it and peeked inside without actually pulling anything out.

So I ran down to my desk and pulled it all out. And sure enough that insert is in there. But it doesn't say much.

I have the Citi Enrich Platinum. I wonder how it's going to work since I already have a CIBC Aerogold Infinite Visa. If I had a choice I'd rather they just cancel the Citi Enrich Plat and move the limit over to the Aerogold. There's no other CIBC card I really want.

Has this happened before? If so, how do the banks/issuers usually handle it?

EDIT. For the record, my account can be traced back to about 1985 (although the credit bureaus don't look at it that way). It started out as a regular Petro-Canada credit card. Then over the decades it morphed into a few different Petro-Can card types before finally settling into a Citi Petro-Points Mastercard. And just recently I changed it to the Enrich Plat because there is no Petro-Can station convenient to me.

[boyoflondon]

Which Citi credit card was the letter referring to?

Its not specific to any type of card. As it has been discussed, Citi MC portfolio has been bought by CIBC. All the accounts purchased by CIBC are getting these inserts with their statements. Its nothing new or exciting ... CIBC is just letting customers know what's going on.

[angel_wing0]

I also receive a red card telling the same thing. Mine is a Enrich Platinum.

OH NOES. guess i will getting mine soon...

well hopefully i can merge the limit to my cibc plain div card. There is nothing really i want from cibc except (churning) the aeroplan infinite xD

btw there is no credit check needed for converting cards in cibc right?

[mcfoo]

Its not specific to any type of card. As it has been discussed, Citi MC portfolio has been bought by CIBC. All the accounts purchased by CIBC are getting these inserts with their statements. Its nothing new or exciting ... CIBC is just letting customers know what's going on.

yeah i know cibc acquired citicards. i was just wondering which citi cards were transitioning over to cibc this time. it was enrich, then drivers, then something else and something else, and not even all enrich/drivers cards are affected. i still have my platinum enrich and haven't received any letter if my card is switching yet.

[angel_wing0]

yeah i know cibc acquired citicards. i was just wondering which citi cards were transitioning over to cibc this time. it was enrich, then drivers, then something else and something else, and not even all enrich/drivers cards are affected. i still have my platinum enrich and haven't received any letter if my card is switching yet.

i dont think they are going to get transitioned at all (they'll be forced into cibc's cards or something)...i hope they are though.

[mcfoo]

i dont think they are going to get transitioned at all (they'll be forced into cibc's cards or something)...i hope they are though.

yeah that's what i meant, cibc will prolly biatch slap pre-existing Citi credit card users with cibc's own line of cards ahhahahahha :( *le sigh*

[Mrbj]

RIP CitiMaster Card...the card I had for few years but never used it.

For that Citibank for some reason had to do a Hard Inquiry on my Credit..damn you!

[epiphano]

yeah i know cibc acquired citicards. i was just wondering which citi cards were transitioning over to cibc this time. it was enrich, then drivers, then something else and something else, and not even all enrich/drivers cards are affected. i still have my platinum enrich and haven't received any letter if my card is switching yet.

What do you mean "this time"? No card has been transitioned yet. No one got a letter about their card switching.
This is only a (very little) piece of information about CIBC coming out of the dark to their new customers. Every cardholder got it in their last statement.

[mcfoo]

What do you mean "this time"? No card has been transitioned yet. No one got a letter about their card switching.
This is only a (very little) piece of information about CIBC coming out of the dark to their new customers. Every cardholder got it in their last statement.

Citi started out by cancelling some of ppl's cards (and some ppl's cards like mine hasn't been cancelled by Citi), i guess that can be considered that part of the process of switching/transitioning/whatever you want to call it? Yes no one has received the letter about the card being switched (yet), but CompWizrd and a few others received the letter about the acquisition, saying more info to come next month, so who knows what info will be revealed.

[jess24]

will our credit score/history be impacted by the change. I have had a citi mc card since 1995 when it was originally a Visa card - so it is my longest held credit card and plays a large role in propping up my credit score - with the change, will my score change or drop? Thanks

[Thedbs]

will our credit score/history be impacted by the change. I have had a citi mc card since 1995 when it was originally a Visa card - so it is my longest held credit card and plays a large role in propping up my credit score - with the change, will my score change or drop? Thanks

I'm in the exact same boat except I got mine in '96. The credit history will probably be, unfortunately, wiped.

[Paulfistinyourface]

I seriously doubt the history will be wiped clean. It's not a nice thing to do and CIBC knows there might be some backlash over it. Any reasonable company won't risk pissing off any of their new customers.

For example: Capital One recently bought out the HBC accounts from GE Money. All that changed on my Transunion report was the name. It used to say HBC/GE. Now it says HBC/Capital One PLCC (or something like that). All the history remains like nothing ever happened.

[epiphano]

Citi started out by cancelling some of ppl's cards (and some ppl's cards like mine hasn't been cancelled by Citi), i guess that can be considered that part of the process of switching/transitioning/whatever you want to call it? Yes no one has received the letter about the card being switched (yet), but CompWizrd and a few others received the letter about the acquisition, saying more info to come next month, so who knows what info will be revealed.

CITI cancelled the accounts that weren't acquired by CIBC. It's specific to the cardholder, not the type of card.
I got the formal information about the acquisition in my last statement too, like all other cardholders, including yourself.

[mcfoo]

CITI cancelled the accounts that weren't acquired by CIBC. It's specific to the cardholder, not the type of card.
I got the formal information about the acquisition in my last statement too, like all other cardholders, including yourself.

ok whatever you say (:

[beanie72]

Just checked the CitiCards Canada website and they are no longer take applications

[1226]

Just checked the CitiCards Canada website and they are no longer take applications

That is not a good sign. I wonder why they still have them up there at all?

[Deal Grabber]

I was under the impression that Citibank had sold their entire Canadian CC portfolio to CIBC, and all cards were ported over? Isn't that once of the reasons why CIBC brought on a M/C line of cards? Maybe I am just clueless. :lol:

[beanie72]

That is not a good sign. I wonder why they still have them up there at all?

I think for information i.e. cardholder agreement because the Sobey's M/C has been on there for ages and BMO took that over last year.

[malibu_sucks]

for those that got their account(s) closed, did they mail you any outstanding rebates without condition?

[angel_wing0]

That is not a good sign. I wonder why they still have them up there at all?

for show and tell :lol:


I was under the impression that Citibank had sold their entire Canadian CC portfolio to CIBC, and all cards were ported over? Isn't that once of the reasons why CIBC brought on a M/C line of cards? Maybe I am just clueless. :lol:

we wish they are, but we doubt it. Citi's cards, although not that great, are still much better than like most of cibc's offerings.

[Deal Grabber]

for show and tell :lol:



we wish they are, but we doubt it. Citi's cards, although not that great, are still much better than like most of cibc's offerings.

Or any other big bank offerings, with the exception of TD SS/rewards cards maybe and that's only coz of fee waiver.

[bird4]

Looks like these will be the new CIBC cards issued to former CITI cardholders.

https://www.cibc.com/ca/features/cardintroduction.html

[Paulfistinyourface]

Looks like these will be the new CIBC cards issued to former CITI cardholders.

https://www.cibc.com/ca/features/cardintroduction.html
Thanks for the link.

So it looks like those with the Enrich (Plat or otherwise) will be getting the Dividend One Mastercard. Which looks to be pretty much identical to the Enrich Platinum (upon first glance...I didn't look too closely).

Hopefully, when/if I get the card I'm going to call and ask to move the limit to my Aeroplan Infinite Visa and then cancel this card. I honestly have no use for another CIBC product. I hardly use my Citi Enrich Plat as it is.

[epiphano]

So it looks like those with the Enrich (Plat or otherwise) will be getting the Dividend One Mastercard. Which looks to be pretty much identical to the Enrich Platinum (upon first glance...I didn't look too closely).

There's a Dividend and a Platinum card, but no Dividend Platinum. Funny enough they're not accepting new applications for these cards.

[halflife150]

Looks like these will be the new CIBC cards issued to former CITI cardholders.

https://www.cibc.com/ca/features/cardintroduction.html

Looks like Driver's Edge holders will be upgraded to the top premium World status, albeit in name only, since the card doesn't have any of the premium benefits associated with World status. Here's hoping they improve that. At least we get to walk around like rich posers flashing this card.

One crappy thing about losing Citi, it was one of the very few card companies that offered price protection, the best insurance now gone :cry: . Drivers instead gained flight delay and a better baggage delay/loss insurance, plus a bonus earnings rate 2-3% at high end hotels/restaurants/golf etc. And they changed it back to 5 year expiration for the points, the previous grandfathered rate, I'm assuming any newer holders will drop from 7 to 5 years.

Petropoints card got a good boost, 50% bonus rate at grocery and pharmacy, plus free $500 worth points per month if spend minimum $1k. Use it only on grocers $1k per month, then convert that into Asia Miles at 1 to 1, and you have a Free card that is effectively giving you 2 points per $1. Very good rate of return.

[Vasyl]

:evil:
Looks like these will be the new CIBC cards issued to former CITI cardholders.

https://www.cibc.com/ca/features/cardintroduction.html

Pathetic. I will cancel as soon as I get my replacement.

[Vasyl]

Looks like Driver's Edge holders will be upgraded to the top premium World status, albeit in name only, since the card doesn't have any of the premium benefits associated with World status. Here's hoping they improve that. At least we get to walk around like rich posers flashing this card.

One crappy thing about losing Citi, it was one of the very few card companies that offered price protection, the best insurance now gone :cry: . Drivers instead gained flight delay and a better baggage delay/loss insurance, plus a bonus earnings rate 2-3% at high end hotels/restaurants/golf etc. And they changed it back to 5 year expiration for the points, the previous grandfathered rate, I'm assuming any newer holders will drop from 7 to 5 years.

Petropoints card got a good boost, 50% bonus rate at grocery and pharmacy, plus free $500 worth points per month if spend minimum $1k. Use it only on grocers $1k per month, then convert that into Asia Miles at 1 to 1, and you have a Free card that is effectively giving you 2 points per $1. Very good rate of return.

CapOne Aspire has a price protection insurance in addition to the comprehensive insurance package and a 2% return (not w/o some hussle though).

[angel_wing0]

the new cibc cards looks to have the same benefits as the old citi ones...i dont mind. Now i wonder if there's any annual fees...nope none. So that's good :D

i think i will just put my old plain platinum limit and enrich plat to my petro card.

[angel_wing0]

bah, cibc wont be sending the new cards till sept =p

[1226]

By the new Driver's Edge being the only 1 of the 4 new cards not stating explicitly that it's no annual fee, I'm going to infer it has one. Which sucks because then I'm going to have to cancel it, and I'm not quite ready to buy a vehicle (although it should be this year).

[Deal Grabber]

Looks like Driver's Edge holders will be upgraded to the top premium World status, albeit in name only, since the card doesn't have any of the premium benefits associated with World status. Here's hoping they improve that. At least we get to walk around like rich posers flashing this card.

One crappy thing about losing Citi, it was one of the very few card companies that offered price protection, the best insurance now gone :cry: . Drivers instead gained flight delay and a better baggage delay/loss insurance, plus a bonus earnings rate 2-3% at high end hotels/restaurants/golf etc. And they changed it back to 5 year expiration for the points, the previous grandfathered rate, I'm assuming any newer holders will drop from 7 to 5 years.

Petropoints card got a good boost, 50% bonus rate at grocery and pharmacy, plus free $500 worth points per month if spend minimum $1k. Use it only on grocers $1k per month, then convert that into Asia Miles at 1 to 1, and you have a Free card that is effectively giving you 2 points per $1. Very good rate of return.

I think they will upgrade the benefits of Driver's Edge World since I am pretty sure MasterCard requires issuers to do so. Otherwise they can't carry the world m/c label. I could be wrong but according to my information that is very well the case.

[Vasyl]

By the new Driver's Edge being the only 1 of the 4 new cards not stating explicitly that it's no annual fee, I'm going to infer it has one. Which sucks because then I'm going to have to cancel it, and I'm not quite ready to buy a vehicle (although it should be this year).

There will be an anual fee for sure. Up to 3 cards maximum (annual fee may apply).

[zorxd]

I have the driver's edge platinum and pay no fee. How come I never heard of this before?

[1226]

I have the driver's edge platinum and pay no fee. How come I never heard of this before?

I have the same card and I haven't received anything either but it sounds like we will with our next statements. And from the above link it looks like we're going to be forced to choose between a card with a fee (and a weak one at that) and losing our rewards balance.

[1226]

There will be an anual fee for sure. Up to 3 cards maximum (annual fee may apply).

Technically that's referring to supplementary cards and it says "may" apply but everything certainly seems to be pointing towards a fee.

[zorxd]

I have the same card and I haven't received anything either but it sounds like we will with our next statements. And from the above link it looks like we're going to be forced to choose between a card with a fee (and a weak one at that) and losing our rewards balance.

Well I just called CIBC to make sure. They said that there would be no change for me (it would remain without any fee for my two cards on my account). They also said that I will receive an official letter explaining the transition.

From there web site it appears that most of the stuff is still there:

2% cash-back for a car (main point of the card)
extra 1 year warranty (second best feature if you ask me)
3 month insurance against lost or stolen goods (used only once)
500k$ death insurance for public transportation (don't care)
car rental damage insurance (useful when traveling)

they also added:

flight delay and luggage insurance (not so useful but better than nothing)
paypass and chip (obligatory)
extra CIBC points (I have yet to see what it is worth)

We might have lost price protection, but I never used it. I agree it was better than flight insurance however, so yes, it's a downgrade but not that much. I will still be happy if it remains free.

[angel_wing0]

There will be an anual fee for sure. Up to 3 cards maximum (annual fee may apply).

i would think so as well. Or else World MC with no fees sounds pretty sweet :D

[beanie72]

will non-CitiCard clients be able to apply for any of these cards soon?

[tkyoshi]

I think they will upgrade the benefits of Driver's Edge World since I am pretty sure MasterCard requires issuers to do so. Otherwise they can't carry the world m/c label. I could be wrong but according to my information that is very well the case.

That is correct, there is certain criteria it must meet to be branded World.

One interesting thing is M/C requires Ext Warranty for World, BUT VISA on the other hand does not for Inifinate (which is why CIBC Aeroplan Infinite can get away with no ext. warranty).

[angel_wing0]

will non-CitiCard clients be able to apply for any of these cards soon?

probably after sept, thats when cibc starts distrubing the cards.

[Deal Grabber]

That is correct, there is certain criteria it must meet to be branded World.

One interesting thing is M/C requires Ext Warranty for World, BUT VISA on the other hand does not for Inifinate (which is why CIBC Aeroplan Infinite can get away with no ext. warranty).

Very true. Feature to feature World M/C > Infinite IMO. M/C also imposes higher personal income as well and my FI at CIBC (offers both cards) tells me M/C has stricter guidelines for World MC than Visa does for Infinite.

[1226]

Well I just called CIBC to make sure. They said that there would be no change for me (it would remain without any fee for my two cards on my account). They also said that I will receive an official letter explaining the transition.

From there web site it appears that most of the stuff is still there:

2% cash-back for a car (main point of the card)
extra 1 year warranty (second best feature if you ask me)
3 month insurance against lost or stolen goods (used only once)
500k$ death insurance for public transportation (don't care)
car rental damage insurance (useful when traveling)

they also added:

flight delay and luggage insurance (not so useful but better than nothing)
paypass and chip (obligatory)
extra CIBC points (I have yet to see what it is worth)

We might have lost price protection, but I never used it. I agree it was better than flight insurance however, so yes, it's a downgrade but not that much. I will still be happy if it remains free.

That's a relief. As long as they don't add a fee, I can deal with the loss of price protection. I don't think I ever used it anyway.

[jess24]

what's a good alternative for the citi enrich platinum?

i checked out the new Capital One cash back platinum Mastercard- only they have an annual fee of $99 - but this is offset somewhat by the fact that they offer 2% cash back when you spend between 15K-30K. So you actually come out ahead of the 1% citi card if you spend 30K or more a year. And the capital one card also offers price protection too!

[angel_wing0]

That's a relief. As long as they don't add a fee, I can deal with the loss of price protection. I don't think I ever used it anyway.

well take everything those reps say with a grain oof salt.

[1226]

well take everything those reps say with a grain oof salt.

True, it can't be taken as gospel but it's at least a positive sign.

[vm_fan]

what's a good alternative for the citi enrich platinum?

Probably the MBNA Smart Cash Platinum Plus MC, with no annual fee, 3% cash back on gas and groceries, 1% cash back on everything else. If you want to sign up for this card, support RFD by clicking the link in the sponsored sticky thread at the top of this forum, or you can also sign up through Great Canadian Rebates and get $60 back.


And the capital one card also offers price protection too!

It sounds like Capital One's Price Protection process is more of a hassle compared to Citi's, though, according to some of slaman's old posts in the Aspire World MC thread. You have to call the insurance company that underwrites PP for Capital One to get a case number, then they'll mail you a personalized form that you have to fill out and mail back. Slaman stated that he had to wait over 30 days to get the form and that's after calling in several times to enquire/complain. Citi's process, of course, is easy peasy: download the generic form from their website and mail or fax it back.

[beanie72]

probably after sept, thats when cibc starts distrubing the cards.

thank you

[sunvv]

I have a citi enrich platinum card. I am wondering which card I'll get from CIBC. dividend one or platinum mastercard?

these two cards have different features. dividend one has flight delay and baggage insurance, but not auto rental collision/loss damage insurance. while platinum mastercard has auto but not flight insurance.

[angel_wing0]

I have a citi enrich platinum card. I am wondering which card I'll get from CIBC. dividend one or platinum mastercard?

i would say div one. Too bad they dont have a div one platinum option.

[sunvv]

i would say div one. Too bad they dont have a div one platinum option.

you're right, by your remind, I just notice that the dividend platinum visa won't take new application.

my guess is that cibc will only carry dividend world vs dividend infinite, and dividend one vs dividend, I'd rather have dividend platinum mastercard vs dividend platinum visa.

[angel_wing0]

you're right, by your remind, I just notice that the dividend platinum visa won't take new application.

yeah they converted that to dividend infinite (so not grandfathered, everyone has to convert), i believe i made a thread regarding that before.

[Deal Grabber]

yeah they converted that to dividend infinite, i believe i made a thread regarding that before.

CIBC is not actively marketing that card anymore, I think Dividend Unlimited is a better card anyways because it has more features. Comparatively they are both useless compared to other cash back cards from smaller banks.

[angel_wing0]

there's not any cibc card that is worth marketing besides the aeroplan infinite xD AMEX's just too unreasonable with its SUPER high annual fee.

[Deal Grabber]

there's not any cibc card that is worth marketing besides the aeroplan infinite xD AMEX's just too unreasonable with its SUPER high annual fee.

+1, I wish the banks would come up with more competitive cash back cards like they do in the US. Then again they don't have to, vast majority of their users are rain coaters and not RFD regulars. *shrug*

[Emendo]

Hopefully, we'll get a better credit card site from moving over to CIBC.

[angel_wing0]

Hopefully, we'll get a better credit card site from moving over to CIBC.

as in online banking? u'll just use cibc's if thats what u are referring to :D

[Deal Grabber]

as in online banking? u'll just use cibc's if thats what u are referring to :D

Apparently more changes are coming to enhance online experience according to CIBC. I got a new notice this morning. Hopefully PDF statements for all accounts as well as the ability to download registered accounts to Quicken etc...

[Emendo]

as in online banking? u'll just use cibc's if thats what u are referring to :D

Yup. That's what I meant. :) I really hope CIBC's site has the ability to export transactions to MS Money.

[epiphano]

Yup. That's what I meant. :) I really hope CIBC's site has the ability to export transactions to MS Money.

Yes it does. For bank accounts at least, as far as I know.

[cerebrate]

Yes it does. For bank accounts at least, as far as I know.

CIBC currently supports exporting transactions to MS Money for their Visa cards.

[Paulfistinyourface]

I got a letter from CIBC today (two letters, actually.)

I'm an Enrich Platinum cardholder, and the one letter says I'm being moved over to the CIBC Dividend One MC. It says to continue using my Citi card and the new CIBC card will arrive by the end of the year. It came with the cardholder agreement and all the other typical legal forms/notices.

The 2nd letter tells me the same thing, only it says that I am a Citi Petro-Points MC cardholder and I'll be moved over the CIBC Petro-Points MC. Funny. I cancelled the Citi Petro-Points MC back in December and upgraded it to the Enrich Platinum. So it's probably just an overlap in the records that CIBC received from Citi.

Or I'll end up with two CIBC MCs. Who knows.

All I hope is that they'll allow me to merge the credit limit to my Aerogold Infinite Visa if I cancel the Dividend One. (Or, I might cancel the Aerogold and move the limit the other way...hmmmm, I'll have to think about that.)

[Seanhfx]

the new cibc cards looks to have the same benefits as the old citi ones...i dont mind. Now i wonder if there's any annual fees...nope none. So that's good :D

i think i will just put my old plain platinum limit and enrich plat to my petro card.

.....well I just received my little update package from CIBC since I have a Citi Drivers Edge platinum card (without annual fee, member for 6 years). On my summary of rates and fees page, it says that there is a $59 annual fee >:((but is waved for the first year). Additional cards a free. Well big deal, so i go from no annual fee to an annual fee.

So I called up CIBC and although they were very nice and unsure about what may be possible, the customer service rep said to call back before the annual fee comes due (before 1 year after receiving CIBC card). I'm not very happy as this is my go to card and was planning on purchasing my car off lease in March 2014.

Personally, I just don't feel this is right! So cancel the card right, well, that is a strong possibility. But I would loose the $$ towards next car purchase..... I also have a CIBC Aero Classic card ($29 annual fee), which I downgraded fo few years back (from aerogold) since the Drivers Edge became our go to card. Aero card member for 13 years.

Anyone out there who has the CITI Drivers Edge Platinum card (no fee), who received a CIBC package and does NOT have an annual fee? Just curious.

[1226]

.....well I just received my little update package from CIBC since I have a Citi Drivers Edge platinum card (without annual fee, member for 6 years). On my summary of rates and fees page, it says that there is a $59 annual fee >:((but is waved for the first year). Additional cards a free. Well big deal, so i go from no annual fee to an annual fee.

So I called up CIBC and although they were very nice and unsure about what may be possible, the customer service rep said to call back before the annual fee comes due (before 1 year after receiving CIBC card). I'm not very happy as this is my go to card and was planning on purchasing my car off lease in March 2014.

Personally, I just don't feel this is right! So cancel the card right, well, that is a strong possibility. But I would loose the $$ towards next car purchase..... I also have a CIBC Aero Classic card ($29 annual fee), which I downgraded fo few years back (from aerogold) since the Drivers Edge became our go to card. Aero card member for 13 years.

Anyone out there who has the CITI Drivers Edge Platinum card (no fee), who received a CIBC package and does NOT have an annual fee? Just curious.

Crap, that's how I thought they'd do it (waive it for a year). Good luck getting it waived a year from now when the desire to placate transitioned cardholders is long gone. Personally it won't affect me, since I'll be buying my next vehicle inside the next 6 months for sure. At that point I'll just switch over to the Dividend One. Then my TD Infinite Travel Visa will become my main card (for non-gas/groceries).

Also, I wonder what (if anything) will happen for people who currently have both a CIBC Visa and Citi MC? Is CIBC going to be keen on doubling (or more) their exposure with a single cardholder? Right now I have a $13.5K CIBC Visa and $18K Citi MC (have been at those levels for probably 5+ years). Is CIBC going to let me keep both (or merge) and have $31.5K in (potential) unsecured debt with them? I kind of thought that's what they were doing when they cancelled a whole bunch of people's cards last year (avoiding doubling up). I guess either they weren't or they are comfortable with me at $31.5K.

[skywalker]

I have a citi enrich platinum card. I am wondering which card I'll get from CIBC. dividend one or platinum mastercard?
.


Same here. I just had MBNA smartcash card and love it. I don't think I need switch to CIBC card.
Say if I refuse to switch to CIBC, can I ask for my year-to-date 1% rebate chque on citi enrich card right now?

[1226]

Same here. I just had MBNA smartcash card and love it. I don't think I need switch to CIBC card.
Say if I refuse to switch to CIBC, can I ask for my year-to-date 1% rebate chque on citi enrich card right now?

Doubt it. I bet you lose your rebate if you cancel.

[Seanhfx]

Crap, that's how I thought they'd do it (waive it for a year). Good luck getting it waived a year from now when the desire to placate transitioned cardholders is long gone. Personally it won't affect me, since I'll be buying my next vehicle inside the next 6 months for sure. At that point I'll just switch over to the Dividend One. Then my TD Infinite Travel Visa will become my main card (for non-gas/groceries).

Also, I wonder what (if anything) will happen for people who currently have both a CIBC Visa and Citi MC? Is CIBC going to be keen on doubling (or more) their exposure with a single cardholder? Right now I have a $13.5K CIBC Visa and $18K Citi MC (have been at those levels for probably 5+ years). Is CIBC going to let me keep both (or merge) and have $31.5K in (potential) unsecured debt with them? I kind of thought that's what they were doing when they cancelled a whole bunch of people's cards last year (avoiding doubling up). I guess either they weren't or they are comfortable with me at $31.5K.

Yeah, pretty much the same with me regarding credit with 38K credit between the 2. The CIBC Aerogold was our goto card to a good 8 years and now the drivers edge has been for 4 years. We put everything possible on the card, so we average over 100 transactions and 3,500 a month. We also had our mortgage with them which is now paid off. I will not be paying CIBC $88 in annual fees each year...that is one thing I know. I don't want to cancel as I'll loose my drivers edge $, so I may need to do something, not sure. Good news is I have just over a year to decide. Maybe a Kia Optima is in order.

MBNA Smart Cash here I come? We'll see.



Originally Posted by skywalker
Same here. I just had MBNA smartcash card and love it. I don't think I need switch to CIBC card.
Say if I refuse to switch to CIBC, can I ask for my year-to-date 1% rebate chque on citi enrich card right now?

Doubt it. I bet you lose your rebate if you cancel.

Yup...I asked specifically if I cancel do I loose my points. Answer - "YES". I knew, but asked anyway.

[Dealll]

Got my letter today as well. Citi Drivers Edge MC become CIBC one with $59 annual fee.
This fee is annoying but more important question: will I be able go get my rebate already earned? should I buy a car before August, or before next August, or does not matter? The letter is not very clear about the rebate.

[Chingyul]

Got my letter today as well.
Am I reading it right. Does the Dividend One not include Car Rental insurance?

I think I'm going to shelve this card, sign up for the MBNA Smart Cash card, and then cancel the CIBC card when I receive my rebate cheque in January.

[WalterQ]

Doesn't seem to speak to when the Drivers Edge rebates will expire. Current Citi customers rebates expire eithere after 5 years (older no fee customers) or 7 years (more recent fee paying card holders).

New deal is 5 years but not sure when clock starts for already earned rebates.

[Paulfistinyourface]

Also, I wonder what (if anything) will happen for people who currently have both a CIBC Visa and Citi MC? Is CIBC going to be keen on doubling (or more) their exposure with a single cardholder? Right now I have a $13.5K CIBC Visa and $18K Citi MC (have been at those levels for probably 5+ years). Is CIBC going to let me keep both (or merge) and have $31.5K in (potential) unsecured debt with them?
That's what I'm wondering too. I have a $20k Aerogold Infinite and my Enrich Plat. is $17.5k. Since CIBC never cancelled my Citi card I'm betting they're cool with me having $37.5k in unsecured debt with them. So I'm skeptically hopeful (does that make sense?) that they'd let me cancel one but move the credit limit over to the other. Not that I'd ever need $37.5, it's just the fact I had to apply for it and/or work my way up to that level....and I'd hate to lose it.

I sent CIBC a message on the weekend regarding this. I got a response earlier this afternoon. In a nutshell their answer was "We don't know yet. Wait and see".

[jeeva86]

I know the Div One will not have price protection :/. I guess I'll be sticking to my SC now. Goodbye Enrich + Petro.

Btw, does this affect our credit? My enrich was one of my first cards.

Btw, what happens to the extra 1yr warranty that we have on our citi cards? Can we claim through CIBC? How about statement history. I wish TD bought out this portfolio. I always smell trouble with CIBC!

[uknowzip]

.....well I just received my little update package from CIBC since I have a Citi Drivers Edge platinum card (without annual fee, member for 6 years). On my summary of rates and fees page, it says that there is a $59 annual fee >:((but is waved for the first year). Additional cards a free. Well big deal, so i go from no annual fee to an annual fee.

So I called up CIBC and although they were very nice and unsure about what may be possible, the customer service rep said to call back before the annual fee comes due (before 1 year after receiving CIBC card). I'm not very happy as this is my go to card and was planning on purchasing my car off lease in March 2014.

Personally, I just don't feel this is right! So cancel the card right, well, that is a strong possibility. But I would loose the $$ towards next car purchase..... I also have a CIBC Aero Classic card ($29 annual fee), which I downgraded fo few years back (from aerogold) since the Drivers Edge became our go to card. Aero card member for 13 years.

Anyone out there who has the CITI Drivers Edge Platinum card (no fee), who received a CIBC package and does NOT have an annual fee? Just curious.

It is the same to me. I have received two letters from CIBC today. The good ole grandfathered CITI Drivers Edge Platinum card is now charged $59 but it will be waived for the first year. I have not used this card since CIBC took over because I was unsure the implications at that time. Now it is confirmed and I will cancel this card. My other CITI Enrich Platinum is moved to CIBC Dividend One, 1% and caps it to $500 a year and it is no fee. I will keep this one for now.

[angel_wing0]

Crap, that's how I thought they'd do it (waive it for a year). Good luck getting it waived a year from now when the desire to placate transitioned cardholders is long gone. Personally it won't affect me, since I'll be buying my next vehicle inside the next 6 months for sure.

i would have to agree too, no way they will waive it if citi originally charges it. Waiving it for a year is better than nothing i guess...

[ohmer]

The only reason I have my Citi Enrich Platinum is for the price protection feature. What other feature this card have the MBNA SC doesn't? Does the insurance feature is the same? I bet I will drop my credit limit to 500$ and stop using this card.

[jl007]

Btw, what happens to the extra 1yr warranty that we have on our citi cards?
Good question. It's my question too. Didn't see it anywhere in the letters they sent me.

[vm_fan]

The only reason I have my Citi Enrich Platinum is for the price protection feature.

That was the only reason I used Enrich Platinum, too. I milked it for all it's worth (price protection, that is). Price protection was Enrich's only real advantage over the MBNA Smart Cash card (I have both). I don't see any benefit to this switch to the CIBC Dividend One card, except for CIBC's credit report alerts, which sounds like a somewhat useful cool tool. I will probably keep the Dividend One card just for the alert thingy and use it very sparingly just to keep it active.

[Emendo]

I got my letter today. So my Citi Enrich Platinum will turn into CIBC Dividend One. So I will end up losing rental car insurance and price protection. Any other features I missed?

Time to get another credit card.

[Ailliro]

So now which is the best credit card that offers price protection, purchase protection and extended warranty ? I also find CIBC Credit Card's Equifax credit alerts very helpful.

[hurley_bernard]

.....well I just received my little update package from CIBC since I have a Citi Drivers Edge platinum card (without annual fee, member for 6 years). On my summary of rates and fees page, it says that there is a $59 annual fee >:((but is waved for the first year). Additional cards a free. Well big deal, so i go from no annual fee to an annual fee.

So I called up CIBC and although they were very nice and unsure about what may be possible, the customer service rep said to call back before the annual fee comes due (before 1 year after receiving CIBC card). I'm not very happy as this is my go to card and was planning on purchasing my car off lease in March 2014.

Personally, I just don't feel this is right! So cancel the card right, well, that is a strong possibility. But I would loose the $$ towards next car purchase..... I also have a CIBC Aero Classic card ($29 annual fee), which I downgraded fo few years back (from aerogold) since the Drivers Edge became our go to card. Aero card member for 13 years.

Anyone out there who has the CITI Drivers Edge Platinum card (no fee), who received a CIBC package and does NOT have an annual fee? Just curious.

In the same boat... Either pay the $60 fee, or lose all my earned points!!

[Emendo]

The card holder agreement gives CIBC the right to debit deposit account you have with CIBC or an affiliate to settle your credit card balance without prior notice. Given that I bank at PC Financial, a CIBC affiliate, and the new Dividend One is just a run of the mill cashback card, I probably have to start using another card.

So MBNA Smart Cash is a good card? Any good cashback card with price protection?

[angel_wing0]

In the same boat... Either pay the $60 fee, or lose all my earned points!!

well the first year is free, just buy a car within that period and downgrade/cancel.

[emoci]

Is there any other price protection cards out there?

[tkyoshi]

Is there any other price protection cards out there?

Capital One cards I think are the only other cards with Price Protection.

[Thalo]

Yuck! I am so cancelling this card when it comes in the mail:

http://retail.petro-canada.ca/images/general/cards_cibc_petmc_en.jpg

[boyoflondon]

I got my letter today. So my Citi Enrich Platinum will turn into CIBC Dividend One. So I will end up losing rental car insurance and price protection. Any other features I missed?

Time to get another credit card.

That's pretty much it. And the fact that the dividend card looks like cr@p lol

[sunvv]

I got my letter today. So my Citi Enrich Platinum will turn into CIBC Dividend One. So I will end up losing rental car insurance and price protection. Any other features I missed?

Time to get another credit card.

at least, dividend one has flight delay/baggage lost insurance, which generally only available to gold/infinite/world card with annual fee. Now my mbna smart cash and cibc dividend one seem be great complement if take it positively.

[epiphano]

at least, dividend one has flight delay/baggage lost insurance

Does that mean that if your flight is delayed, you'll get some kind of compensation? Doesn't sound like a very useful insurance.

[WalterQ]

Does that mean that if your flight is delayed, you'll get some kind of compensation? Doesn't sound like a very useful insurance.

Not until your flight is delayed :)

[halflife150]

RedFlagCheapAss, the above posters cancelling Driver's because of the fee don't make any financial sense, unless you're spending less then $5900/year on none grocery/gas, you would still net more rewards then SC. Still one of the best cards out there. Dumb to cancel just because of a fee if you still come out ahead, extreme cheapness to the point of stupidity.

[Paulfistinyourface]

Yeah, I think you'll have to read the t&c, but I think it only kicks in if your flight is delayed by 4 hours or more and it causes you to incur expenses, like meals and hotels and transportation costs. Also if your baggage is lost the insurance will pay to replace it beyond what the airline pays (if the airline pays anything).

My Dad had to use it quite a few times with his Amex and he found it useful, but he was quite the extensive traveller. I had to laugh at the time his flight to Acapulco (I think) was delayed by something like 5 hours and he half-jokingly submitted a receipt for dinner he and his 2nd wife had in the airport while waiting, plus a couple magazines, a novel, and a few drinks they had at the bar.

It took a while but they paid him back every penny.

edit. obviously YMMV. My Dad had an Amex since forever. The running joke in our family was that his Amex card number was 12. So he may have had some leverage when dealing with Amex.

Sorry for the derail.

[sunvv]

Does that mean that if your flight is delayed, you'll get some kind of compensation? Doesn't sound like a very useful insurance.

I briefly read the term & condition yeaterday, the flight has to delay more than 6 hours. The insurance is better than nothing, though itself is almost nothing.

[angel_wing0]

just got my letters today regarding my enrich plat and petro cards. Interesting they mentioned NOTHING about credit limits, so i guess they will stay the same...?

[Mugwug]

Interesting they mentioned NOTHING about credit limits, so i guess they will stay the same...?

Just got my letter, halfway down the page it says -

"Your CIBC card will have a competitive annual interest rate of 19.9% for purchases and 21.50% for cash advances, Convenience Cheques and balance transfers. The credit limit on your card remains the same.

[angel_wing0]

Just got my letter, halfway down the page it says -

"Your CIBC card will have a competitive annual interest rate of 19.9% for purchases and 21.50% for cash advances, Convenience Cheques and balance transfers. The credit limit on your card remains the same.

thanks, guess i missed that.

[jeeva86]

So wait there is no rental ins coverage on the div one? I thought the only missing feature is PP? Does this mean that the div one is purely a subset of SC?

+1, for the ugly div one card!>:( Platinum sounded cool (H).

[on888]

So wait there is no rental ins coverage on the div one? I thought the only missing feature is PP? Does this mean that the div one is purely a subset of SC?

+1, for the ugly div one card!>:( Platinum sounded cool (H).

Well, the flight delay ins coverage is quite useful to me.

I have citi enrich for over 2 years, never used PP.

[Hugh Jass]

RedFlagCheapAss, the above posters cancelling Driver's because of the fee don't make any financial sense, unless you're spending less then $5900/year on none grocery/gas, you would still net more rewards then SC. Still one of the best cards out there. Dumb to cancel just because of a fee if you still come out ahead, extreme cheapness to the point of stupidity.

That's the way I see it too. It's $5 a month to have this card, which I get a rebate of $30+ a month toward any car. My last two car purchases amounted to rebates over three grand.

[Seanhfx]

RedFlagCheapAss, the above posters cancelling Driver's because of the fee don't make any financial sense, unless you're spending less then $5900/year on none grocery/gas, you would still net more rewards then SC. Still one of the best cards out there. Dumb to cancel just because of a fee if you still come out ahead, extreme cheapness to the point of stupidity.

Nobody said they were going to outright cancel this card! (some did say they would cancel other cards based on fee and not using it). There was a lot of chatter back and forth, but if someone has this card, doesn't use it, and doesn't have a fee, why would they keep it and pay $69 a year! How is that being a RFD'er. Nobody is going to give up $$$ obviously, we are just venting about NOW having an annual fee, that's right NO ANNUAL FEE and then all of a sudden being charged an annual fee. Ofcourse we are going to talk about cancelling but it depends on the $$$ involved.

[zzricezz]

err wish my driver edge card got cancelled and they paid me out... Now i gotta find a way to use up my rebate and cancel once they start charging me a fee.

[CRAZYBUBBA]

Does citi maintain the intro interest rate of 19.99% throughout their relationship with you? thought that they'd be like mbna and bring it down to 9.99% for almost everyone.

[smartie]

a quick question: I have petro canada card and it will be converted into cibc petro canada card.just wondering among cibc no fee card,whether cibc petro canada is the best in terms of reward ? if there is a better one from CIBC,which one?

Thanks

[kneevase]

I briefly read the term & condition yeaterday, the flight has to delay more than 6 hours. The insurance is better than nothing, though itself is almost nothing.

I was waylaid in Europe for 9 days last year because of the volcanic ash cloud. Happily enough, I was there on business, so my employer paid my meals and hotels. If I had been on vacation, I would have been screwed without flight delay insurance. I dropped about 2000 euros over the unplanned 9 extra days in Europe....

[angel_wing0]

err wish my driver edge card got cancelled and they paid me out... Now i gotta find a way to use up my rebate and cancel once they start charging me a fee.
well how many ways are there? u can only buy a car :lol:

[1226]

well how many ways are there? u can only buy a car :lol:

Or find a family member or friend who's buying one and make them a supplementary cardholder.

[iheartdeals]

I'm not sure if this has been addressed but will this affect our credit score? (i.e. if we've had the citi mastercard for 2 years, will the credit history carry forward and one new year with the CIBC card then show as 3 years total? or what?)

I'm disappointed :( no more price protection

[angel_wing0]

Or find a family member or friend who's buying one and make them a supplementary cardholder.

nice!


I'm not sure if this has been addressed but will this affect our credit score? (i.e. if we've had the citi mastercard for 2 years, will the credit history carry forward and one new year with the CIBC card then show as 3 years total? or what?)

I'm disappointed :( no more price protection

it gets transferred, pretty certain.

[boyoflondon]

Or find a family member or friend who's buying one and make them a supplementary cardholder.

Doesn't work. They have to be at the same address as the primary card holder. This was the rule under Citi at least. Not sure what will happen under CIBC, but I assume it would remain similar.



I'm not sure if this has been addressed but will this affect our credit score? (i.e. if we've had the citi mastercard for 2 years, will the credit history carry forward and one new year with the CIBC card then show as 3 years total? or what?)

I'm disappointed :( no more price protection

When CITI took over from Canada Trust, all the accounts remained with their original DBM (date became member dates). I am assuming the same will happen when CIBC takes over.

[1226]

Doesn't work. They have to be at the same address as the primary card holder. This was the rule under Citi at least. Not sure what will happen under CIBC, but I assume it would remain similar.

How would they know they're not at the same address as the primary cardholder?

[1226]

I briefly read the term & condition yeaterday, the flight has to delay more than 6 hours. The insurance is better than nothing, though itself is almost nothing.

4 hours for the Drivers Edge.

[WalterQ]

How would they know they're not at the same address as the primary cardholder?

Like maybe the paperwork (ownership, insurance) :)

[Chingyul]

If you switch cards within the same company (ie: Citibank Enrich to Citibank Petro Can), does the credit history transfer over?

[1226]

Like maybe the paperwork (ownership, insurance) :)

Still, isn't it possible to use your address for the paperwork? My bill of sale didn't even have an address on it. And maybe tell your insurance company you have a different mailing address?

[pcnx]

Anyone know if the extended warranty coverage still valid on the previous purchase? The extended warranty coverage saved me hundreds of dollars over the years. TIA!

[DragonZealot]

well how many ways are there? u can only buy a car :lol:


there are many ways other than car, you can buy a motorcycle, snowmobile, power boat, or even airplane

[snoopyben]

To be an “Eligible Vehicle”, a vehicle must meet all of these requirements:

- It must be owned or leased by a Cardholder or by a family member of the primary Cardholder
who lives at the same address as the primary Cardholder. Vehicles purchased in a business
name or through a broker or leased through an independent leasing company are not Eligible
Vehicles.


Doesn't have to be a secondary cardholder, just a family member at the same address.
https://www.cibc.com/ca/pdf/driversedge-program-terms-en.pdf

[tkyoshi]

If you switch cards within the same company (ie: Citibank Enrich to Citibank Petro Can), does the credit history transfer over?

It's supposed to but Citi is a mess, on my report they create a "New Account" when they switched the products. I have like 10 citibank entries on my report.

[zzricezz]

To be an “Eligible Vehicle”, a vehicle must meet all of these requirements:

- It must be owned or leased by a Cardholder or by a family member of the primary Cardholder
who lives at the same address as the primary Cardholder. Vehicles purchased in a business
name or through a broker or leased through an independent leasing company are not Eligible
Vehicles.


Doesn't have to be a secondary cardholder, just a family member at the same address.
https://www.cibc.com/ca/pdf/driversedge-program-terms-en.pdf

What if you change your credit card address to that family member?

[Sayoko]

Ugh what depressing news. Time to get busy and find myself a replacement MC. Hate having my rebate money stuck in my card as credit.


Same here. I just had MBNA smartcash card and love it. I don't think I need switch to CIBC card.
Say if I refuse to switch to CIBC, can I ask for my year-to-date 1% rebate chque on citi enrich card right now?

I went and bitched about it with both CITI and CIBC and they both said NOPE can't do anything about it. Your rebate will be transferred to your CIBC and if you cancel, you lose it all. Going to have to do some sort of complex calculation to get the left over rebate to as low as possible before jumping ship.

[Shadow Rider]

Ugh what depressing news. Time to get busy and find myself a replacement MC. Hate having my rebate money stuck in my card as credit.



I went and bitched about it with both CITI and CIBC and they both said NOPE can't do anything about it. Your rebate will be transferred to your CIBC and if you cancel, you lose it all. Going to have to do some sort of complex calculation to get the left over rebate to as low as possible before jumping ship.

what do you mean? is the rebate not in check form with CIBC?

[zorxd]

What if you change your credit card address to that family member?

It works.

[Sayoko]

what do you mean? is the rebate not in check form with CIBC?

Nope it's rebated as credit on your credit card.

[gottagetta]

I just opened my letter letting me know that CIBC will be taking over my Citi Drivers Edge card. I found this thread and will be reading up to see what everyone else is doing. So far my plan is to switch to MBNA Smart Cash Platinum Plus card. I read over the CIBC letter and they are moving me to a CIBC Driver's Edge World Master Card but with an annual fee. :(

[marc25v]

Read the fine print though. I called in and double checked.

The annual fee will not be charged prior to August 19 2012. Thus, if you opened your CITI card between January and August, then you essentially waive the annual fee for a period of nearly 2 years. I opened mine in May, and thus I have no annual fee until May 2013.

I'll keep it t'ill then and change afterwards... I think that's the best solution? Whatcha guys think?

[RiCHC3]

So I've read some mention that they will still grandfather those of us that are NOT on an annual fee. Has anyone else verified this? (I may just call in a bit and verify myself :D).

[gottagetta]

I'm on the grandfathered credit card with no annual fee with Citi and the notice I received is they will only waive the $59 annual fee for the first year after I get converted over to the CIBC Drivers Edge MC. I think everything else is the same except the Price Protection benefit.

I'm planning to close my account and switch over to a different card. I was lucky I clear my credits in Nov when I bought my car. Bye Bye Citibank Drivers Edge. You served me well for many years. The best no fee credit card before CIBC bought them out.

[Hugh Jass]

So I've read some mention that they will still grandfather those of us that are NOT on an annual fee. Has anyone else verified this? (I may just call in a bit and verify myself :D).

In the same boat. Had this card since 99.

[hurley_bernard]

Important internal phone numbers to get part your money:

http://forums.redflagdeals.com/citibank-cash-out-before-cibc-drivers-edge-1043389/#post12949745

[zzricezz]

From what im reading here, if my expire date on my card is may 2013, i actually wouldnt have to pay the fee until then since my renewal date is before Aug 2012?

[riamo]

i have the citi mastercard drivers edge which will be switched over the cibc in august it sounds like

can anyone confirm what will happens to our already accumulated dollars.........

i was planning on purchasing a vehicle in feb 2012..not sure how this will effect my plans...do i need to move up the purchase date before aug 2011 now?


thanks

[Hugh Jass]

i have the citi mastercard drivers edge which will be switched over the cibc in august it sounds like

can anyone confirm what will happens to our already accumulated dollars.........

i was planning on purchasing a vehicle in feb 2012..not sure how this will effect my plans...do i need to move up the purchase date before aug 2011 now?



Stays the same, only difference is a $59 annual fee for everyone and loss of price protection.

[angel_wing0]

So I've read some mention that they will still grandfather those of us that are NOT on an annual fee. Has anyone else verified this? (I may just call in a bit and verify myself :D).

afaik every cardholder will have their first year free, then charge on ythe second year.

[Mrbj]

Received a letter from CIBC telling me to use my card before "xx" date or call - otherwise they will close my account. I'm not planning on doing either of the actions.

If they close my credit card, would that impact my credit score?

[zorxd]

damn it, I received the $59 letter too.
The rep lied to me when she said it would remain free.

[sunvv]

Received a letter from CIBC telling me to use my card before "xx" date or call - otherwise they will close my account. I'm not planning on doing either of the actions.

If they close my credit card, would that impact my credit score?

Is it very difficult for you to just buy a coffee with your card? a two-dollar charge will save you a lot of time/hassle.

[Ramblings]

I have the Citibank Gold (Photo) Mastercard so I'm gonna miss it!

They're moving me to the CIBC Platinum card but it looks kind of crappy in terms of perks... Dividend One 1% cashback seems much more appealing -- am I correct in this?

[angel_wing0]

damn it, I received the $59 letter too.
The rep lied to me when she said it would remain free.

...well for the first year it is at least :D

like i said before, always take it with a grain of salt with what reps say.

[zorxd]

not that I expected otherwise with all the discussions on this forum, but I have one more reason to hate CIBC :P

[Vasyl]

:razz:
not that I expected otherwise with all the discussions on this forum, but I have one more reason to hate CIBC :P

Why do you hate CIBC? Just ignore them.

[angel_wing0]

not that I expected otherwise with all the discussions on this forum, but I have one more reason to hate CIBC :P

well they are already the biggest cc issuer in canada before taking over citi...so that just makes them bigger.

[dgr81]

i have the citi enrich platinum card.

received the letter from cibc today that my replacement card will arrive before december 2011.

the replacement card will be the dividend one mastercard and there will be no annual fee. i will still receive 1% cash back on purchases.

meh. i'll see if i want to keep it once it arrives.

[dgr81]

went back and read that there will be no more car insurance coverage with this card.

i guess i will have to apply for the hsbc premier mastercard which offers 1% cash back, price protection and car insurance :)

[angel_wing0]

i guess i will have to apply for the hsbc premier mastercard which offers 1% cash back, price protection and car insurance :)

u can only get that card if u are a premier account holder already.

[Mrbj]

Is it very difficult for you to just buy a coffee with your card? a two-dollar charge will save you a lot of time/hassle.

Not difficult but I dont want this credit card anymore, especially if there is a fee. I love my Smart Cash so wont be using this anyway.

[scouzer]

Has anyone had any luck in getting the CIBC card early? My card is beaten to hell, I've asked 3 times for replacement cards prior to this announcement, I assume they aren't sending them due to this.

[smartcdn]

With Citi MasterCard going away, what other credit card in Canada has the Price Protection feature?

Anyone benefit much from this little known and little used feature? Stories?

[vm_fan]

^ Capital One offers Price Protection, which has similar rules as Citi's (e.g., up to $100 per item and $500 per calendar year). Complete PP rules can be read in this PDF file (http://www.capitalone.ca/documents/ca/Gold_MasterCard_Benefits.pdf) about their Gold MC.

The PP process for Capital One is this: you have to call the insurance company that underwrites it, then they'll mail a personalized form to you, which you then fill out and mail back. According to slaman in some old posts in the Aspire World MC thread (http://forums.redflagdeals.com/capital-one-aspire-world-mastercard-new-challenger-crown-best-travel-cc-897409/), it took over a month to get the form and that was after he made a few phone calls. Besides this, I haven't read any other account about someone claiming Capital One's PP (but I don't usually check out threads about Capital One's cards).

As for stories about using Citi's PP, dude, you were the OP of this thread: Citi Price Protection: Experiences? (http://forums.redflagdeals.com/sticky-citi-price-protection-experiences-507692/)

[angel_wing0]

Has anyone had any luck in getting the CIBC card early? My card is beaten to hell, I've asked 3 times for replacement cards prior to this announcement, I assume they aren't sending them due to this.

dont think so, CIBC wont be giving them out till sept.

What you can do is tell Citi that the card's stripe has been damaged and u cant use it anymore. And they'll have to send u a new one :D

[boyoflondon]

dont think so, CIBC wont be giving them out till sept.

What you can do is tell Citi that the card's stripe has been damaged and u cant use it anymore. And they'll have to send u a new one :D


CIBC will be sending the cards out by the end of the year. Until then, current Citi cards will still be valid even after CIBC takes over.

As for getting a replacement card now - you can simply call in and request one. No questions asked.

[malibu_sucks]

is anybody able to get their rebates during this transitional period? if so, did you mail citi or cibc?

[epiphano]

is anybody able to get their rebates during this transitional period? if so, did you mail citi or cibc?

CIBC is taking over August 19th. Until then, you deal with Citi.

[khulit]

Has anyone had any luck in getting the CIBC card early? My card is beaten to hell, I've asked 3 times for replacement cards prior to this announcement, I assume they aren't sending them due to this.

I just received new cards from Citibank (Staples Mastercard) and the expiry date is 2014... my cards were supposed to expire 7/11 and was confused why the hell would they send me new cards when they were supposed to close on Aug... Anyway, gave them a call, and they confirmed that they are shutting down on Aug, and that the Cards are good until then... So in your case, if you want replacement cards, they would probably give you one... although I wouldn't probably bother... it's about time you switch to other cards anyway... I haven't used my Staples Card ever since they announced the closing...

[Ardvark]

I recently closed my citibank Mastercard when TD had a bonus if you close another financial institution's credit card though TD. Wanna bet I'll get a new CIBC card in the mail soon? :(

[Paulfistinyourface]

I just received an email from Citi saying my Enrich Platinum will be cancelled and online account access will cease on 22 August 2011. It goes on to say that I'll be able to sign up with CIBC on, or after, that date with my new CIBC MC account number.

So I'm assuming the CIBC cards are coming shortly...or at least mine is. That would just be a plain bad and dumb business if it isn't.

[boyoflondon]

So I'm assuming the CIBC cards are coming shortly...or at least mine is. That would just be a plain bad and dumb business if it isn't.

CIBC won't be sending them out any time "soon". You'll be getting one from them by the end of the year. Until then, your CITI card will still be valid.

[jeeva86]

So is it possible to have citi mail the cashback cheque now? I won't be using the new card anyways.

[mike002]

I've asked that question and the answer was: "only if you buy a car".

[epiphano]

I've asked that question and the answer was: "only if you buy a car".

He's talking about the Enrich card. But the answer is probably no anyway.

[Seanhfx]

So is it possible to have citi mail the cashback cheque now? I won't be using the new card anyways.

why do it now? unless you just bought/leased a car within the last 60 days. Otherwise if you currently lease, wait for CIBC to take over effective Aug 19th and then submit a request to get 1 lease payment back (once per year allowed with CIBC). If you don't lease, then you outta luck, although there is a post somewhere about someone getting a very small percentage back without buying a car....

[RiCHC3]

So do you lose your CC tenure if you convert your card?
I'm going to wait out the 'free' year, possibly buy a car around then, and convert it afterwards.

[X]

I just received an email from Citi saying my Enrich Platinum will be cancelled and online account access will cease on 22 August 2011. It goes on to say that I'll be able to sign up with CIBC on, or after, that date with my new CIBC MC account number.

So I'm assuming the CIBC cards are coming shortly...or at least mine is. That would just be a plain bad and dumb business if it isn't.

I receieved an email from Citi too and the way I read it was that the online account access will be cancelled on August 22, not the card. IIRC, the letter I got in May said the card would be sent in December.

[1226]

Could one of you cut & paste that email here? TIA

[hughjarce]

As requested:


As you may already know, CIBC has purchased part of the Citi MasterCard portfolio. As a result, your current Citi MasterCard card account will be replaced with a CIBC MasterCard Card account, as referenced in a letter sent to you in May.

Citi Cards Canada Inc. will be deactivating Citi Cards Online as of August 22, 2011. On this date, access to all functionality will cease including access to previous statements and any automatic recurring payments you have created through Citi Cards Online*.

Please save or print any historical statements you would like to keep for future reference prior to August 22, 2011.

No automatic recurring payments will be processed after August 22, 2011. Please contact CIBC on or after August 22, 2011 to make arrangements for any future automatic recurring payments you would like to set up with your CIBC MasterCard.

What to do

You can register your CIBC MasterCard for Online Banking, on or after August 22nd 2011.

Visit CIBC Online Banking @:
https://www.cibconline.cibc.com/olbtxn/registration/RegistrationLanding.cibc

When registering you will need your:

- CIBC MasterCard card account number, expiry date and CVV information

- Date of birth

- Last statement balance

If you encounter difficulty while registering your CIBC MasterCard you can contact CIBC at 1-877-433-1908 for assistance.

If you have any questions concerning your Citi MasterCard account, please call 1-800-387-1616.

*Only automatic recurring payments that you have created through Citi Cards Online will cease on August 22, 2011. If you have registered for the Citipay®1 service, we will transfer this to CIBC Auto Pay, a comparable service that automatically debits CIBC credit card payments from a personal bank account, effective on your first CIBC statement’s due date





Notice:

This message is for information purposes only.

Please understand that we cannot respond to individual messages through this Email address. It is not secure and should not be used for credit card related questions.


Trademarks

Citicards.ca Our Privacy Notice
Terms & Conditions
Copyright © 2011 Citigroup Inc.

[1226]

Thanks. Sounds like we lose all history so save all statements before Aug 22. And to sign up for CIBC online banking we'll need our "CIBC Mastercard number, expiry date, and CVV"? I assume this will be the same as what's on our Citi cards? Because as I understand it, we're not getting our actual cards for months yet, right?

[boyoflondon]

So is it possible to have citi mail the cashback cheque now? I won't be using the new card anyways.

No. CIBC will be sending the chqs out next January.

[porksoda]

No. CIBC will be sending the chqs out next January.

i was told rewards will be sent out sept 1 for my citibank card.

[Jucius Maximus]

I closed my Citi MC in Feb 2009 and I still got a notice regarding the closing of online account access. I guess they sent the notice out to everyone who ever registered.

[dubjk]

i have noticed that i can no longer make my monthly payments through their website. i guess they are slowly phasing out the site until Aug 22 when it shuts down.

if i pay the bill through internet banking, is my credit card number the one i use when it asks for the "payee account number"? i've never paid bills online through a bank, and i find that citibank has always sent their bills in the mail so late that i receive it just a few days before it's due

[Waiwai]

i have noticed that i can no longer make my monthly payments through their website. i guess they are slowly phasing out the site until Aug 22 when it shuts down.

if i pay the bill through internet banking, is my credit card number the one i use when it asks for the "payee account number"? i've never paid bills online through a bank, and i find that citibank has always sent their bills in the mail so late that i receive it just a few days before it's due

Yes, your credit card number is the payee account number.

If you are concerned (as long as you have some time left before the bill is due), add the account, and pay $5 to it and wait for the transaction to show up.

[jeeva86]

I thought our initial mail from Cibc stated that we'd get our new cards in August?! Why would they close down the online portion, then have us register at Cibc with our citi mc?

[zzricezz]

I thought our initial mail from Cibc stated that we'd get our new cards in August?! Why would they close down the online portion, then have us register at Cibc with our citi mc?

Simple, their IT was able to migrate Citi accounts over in time to send out the new cards so this must be their backup plan.

[boyoflondon]

i was told rewards will be sent out sept 1 for my citibank card.

Unfortunately, no. As CIBC will be keeping the same 1% cash back system, it chqs will be sent out in January as Citi did before.


Simple, their IT was able to migrate Citi accounts over in time to send out the new cards so this must be their backup plan.

+1

CIBC has all of the current CITI accounts that were purchased on their systems, so if you enter your current CITI MC # on CIBC's online registration, it will be accepted.

[jeeva86]

I can't register my citi mc on cibc yet :S. It thinks my cc is a cibc debit card.

https://www.cibconline.cibc.com/olbtxn/registration/Registration1.cibc

[Paulfistinyourface]

I thought our initial mail from Cibc stated that we'd get our new cards in August?!....
Yeah, the letter I got back in the spring said August.

I'm betting I'll see mine in the next week or two. That email I received last week says I can register my CIBC Mastercard beginning on 22 Aug. Why make it available on that date, or even let us know, if they weren't coming out shortly.

That'd be pretty dumb if they rushed their IT dept to get it all ready to go in August and then didn't send out the card until later this year.

[boyoflondon]

Yeah, the letter I got back in the spring said August.

I'm betting I'll see mine in the next week or two. That email I received last week says I can register my CIBC Mastercard beginning on 22 Aug. Why make it available on that date, or even let us know, if they weren't coming out shortly.

That'd be pretty dumb if they rushed their IT dept to get it all ready to go in August and then didn't send out the card until later this year.

Why is it dumb? Do you know what it takes for a migration such as this to happen? It is not a matter of emailing a few account numbers to CIBC and calling it a day. Email was only sent out to inform you that your existing online service with Citicards online will be terminated as of the 22nd. CIBC has to have all the account #'s on their system in order to service those customers, have their past history on file and so on.

CIBC is not sending out all the cards at once as they dont want a huge wave of old CITI customers flodding their lines and activating the cards. That is why they are being sent out gradually starting Sept 1 until the end of the year.

All the current CITI cards are active until you receive and activate a card from CIBC.

[Paulfistinyourface]

Why is it dumb? Do you know what it takes for a migration such as this to happen? It is not a matter of emailing a few account numbers to CIBC and calling it a day. Email was only sent out to inform you that your existing online service with Citicards online will be terminated as of the 22nd. CIBC has to have all the account #'s on their system in order to service those customers, have their past history on file and so on.

CIBC is not sending out all the cards at once as they dont want a huge wave of old CITI customers flodding their lines and activating the cards. That is why they are being sent out gradually starting Sept 1 until the end of the year.

All the current CITI cards are active until you receive and activate a card from CIBC.
It would be pretty dumb of them to remove online access and not have anything to replace it. This is the 21st century, people rely on it. Plus, I seriously doubt the account number will be the same as the account number that Citi issued. If account numbers were remaining the same then having automatic payments wouldn't be an issue, but apparently it is an issue.

I'm well aware of the amount of work it takes to make this migration. It's been a year, I'm sure they're on top of it. Why would they set a date of Aug 22 to begin registering the CIBC MCs and NOT have the cards ready to roll? Why go to all the effort to have it ready by that specific date and not have any cards issued to use it? If that is what they did, then it doesn't make sense...and hence the term "dumb".

And activation can be automated, so that shouldn't really be a problem. It doesn't necessarily require human intervention. I have many cards that I've activated without talking to an actual person.

[epiphano]

It would be pretty dumb of them to remove online access and not have anything to replace it. This is the 21st century, people rely on it. Plus, I seriously doubt the account number will be the same as the account number that Citi issued. If account numbers were remaining the same then having automatic payments wouldn't be an issue, but apparently it is an issue.

I'm well aware of the amount of work it takes to make this migration. It's been a year, I'm sure they're on top of it. Why would they set a date of Aug 22 to begin registering the CIBC MCs and NOT have the cards ready to roll? Why go to all the effort to have it ready by that specific date and not have any cards issued to use it? If that is what they did, then it doesn't make sense...and hence the term "dumb".

And activation can be automated, so that shouldn't really be a problem. It doesn't necessarily require human intervention. I have many cards that I've activated without talking to an actual person.

If you look at things in perspective, your account is being transferred to CIBC on the 19th. So until then, CIBC can't grant you online access or send you a card simply because you're not their customer yet. They shouldn't even have a record of your transactions.

CIBC is acquiring millions of new customers overnight. All those new cards aren't gonna print and send themselves the next morning. It takes time and patience and until then your Citi card is still useable, so I don't see what the big deal is.

[jeeva86]

So will Cibc have all our citi history online?

[Milfman]

So will Cibc have all our citi history online?

doubt it


As requested:


As you may already know, CIBC has purchased part of the Citi MasterCard portfolio. As a result, your current Citi MasterCard card account will be replaced with a CIBC MasterCard Card account, as referenced in a letter sent to you in May.

Citi Cards Canada Inc. will be deactivating Citi Cards Online as of August 22, 2011. On this date, access to all functionality will cease including access to previous statements and any automatic recurring payments you have created through Citi Cards Online*.

Please save or print any historical statements you would like to keep for future reference prior to August 22, 2011.

No automatic recurring payments will be processed after August 22, 2011. Please contact CIBC on or after August 22, 2011 to make arrangements for any future automatic recurring payments you would like to set up with your CIBC MasterCard.

What to do

You can register your CIBC MasterCard for Online Banking, on or after August 22nd 2011.

Visit CIBC Online Banking @:
https://www.cibconline.cibc.com/olbtxn/registration/RegistrationLanding.cibc

When registering you will need your:

- CIBC MasterCard card account number, expiry date and CVV information

- Date of birth

- Last statement balance

If you encounter difficulty while registering your CIBC MasterCard you can contact CIBC at 1-877-433-1908 for assistance.

If you have any questions concerning your Citi MasterCard account, please call 1-800-387-1616.

*Only automatic recurring payments that you have created through Citi Cards Online will cease on August 22, 2011. If you have registered for the Citipay®1 service, we will transfer this to CIBC Auto Pay, a comparable service that automatically debits CIBC credit card payments from a personal bank account, effective on your first CIBC statement’s due date





Notice:

This message is for information purposes only.

Please understand that we cannot respond to individual messages through this Email address. It is not secure and should not be used for credit card related questions.


Trademarks

Citicards.ca Our Privacy Notice
Terms & Conditions
Copyright © 2011 Citigroup Inc.

[Seanhfx]

I can't register my citi mc on cibc yet :S. It thinks my cc is a cibc debit card.

https://www.cibconline.cibc.com/olbtxn/registration/Registration1.cibc

Me too :)

Doesn't make sense that some have registerred and others not able, but it does state starting Aug 22nd. Me thinks a phone call will be necessary on the 22nd.

[angel_wing0]

so we just register on cibc with our citi card numbers?? hmm donno but i doubt its going to work...

[Seanhfx]

so we just register on cibc with our citi card numbers?? hmm donno but i doubt its going to work...

I tend to agree but all correspondance from CITI/CIBC is that until we receive our NEW CIBC card (Sept 1 thru Dec 31), we use our CITI card as normal. If I don't receive my new card until the end of the year, then I am unable to take advantage of the CIBC web-like features and review my statement online, etc... if I can't register with my CITI Card #.

[boyoflondon]

so we just register on cibc with our citi card numbers?? hmm donno but i doubt its going to work...

It will ... CIBC already has all the existing CITI accounts on their end so their system will recognize it once you try to register.

Same thing happened with old Canada Trust accounts when Citi took over - Citi still has those old CD #'s on file.

[angel_wing0]

It will ... CIBC already has all the existing CITI accounts on their end so their system will recognize it once you try to register.

Same thing happened with old Canada Trust accounts when Citi took over - Citi still has those old CD #'s on file.

good to hear. So what happens to the credit history thou? I assume it will get transferred over on credit reports as well?

[iheartdeals]

good to hear. So what happens to the credit history thou? I assume it will get transferred over on credit reports as well?

Wasn't it you who said you were pretty certain it did when you were answering the same question I had asked?

[angel_wing0]

Wasn't it you who said you were pretty certain it did when you were answering the same question I had asked?

i guess i suffered a memory loss lol xD though i m certain, want confirmations since i want to merge all the cr limit to just one card.

[Mercury048]

So every few days I tried to sign up on the CIBC website with my current Citi MC number, and the system kept treating it as a debit card so I could proceed no further.

Well, today it actually recognized my number, showed me the access agreement, allowed me to pick a password and those stupid (in)security questions, but errored out at what I assume is the end.

We're sorry. We were unable to complete your request due to an unexpected error. Please try again.

If you continue to experience problems please contact us to receive additional information by e-mail about this result, or call us at 1-888-872-2422 to speak to a CIBC Online Baking Representative.
{Result #C107}
I tried again and got the same thing.

[Verlin]

I tired again and got the same thing.

Same here, was hoping it wasn't just me, will hold on a few more days and try again... :)

[angel_wing0]

So every few days I tried to sign up on the CIBC website with my current Citi MC number, and the system kept treating it as a debit card so I could proceed no further.

Well, today it actually recognized my number, showed me the access agreement, allowed me to pick a password and those stupid (in)security questions, but errored out at what I assume is the end.

I tried again and got the same thing.


Same here, was hoping it wasn't just me, will hold on a few more days and try again... :) well 5 more days till aug22nd...:D

[bryceb]

So looking at my citi mastercard statement online I see it was issued on Aug 15 and my payment due date is Sept 6th. Its still a normal citi statement I typically wait until near the end of the month to make my payment (via web banking). From what Ive read, CIBC takes over the account as of Aug 19. So does this mean I should be making my payment to Citi or should I add CIBC as a new payee? Anyone else in this situation?

[angel_wing0]

So looking at my citi mastercard statement online I see it was issued on Aug 15 and my payment due date is Sept 6th. Its still a normal citi statement I typically wait until near the end of the month to make my payment (via web banking). From what Ive read, CIBC takes over the account as of Aug 19. So does this mean I should be making my payment to Citi or should I add CIBC as a new payee? Anyone else in this situation?

u should call citi.

My guess would be if it's after aug 19th, payment goes to cibc, before that, citi...but of course, just a guess.

[boyoflondon]

So looking at my citi mastercard statement online I see it was issued on Aug 15 and my payment due date is Sept 6th. Its still a normal citi statement I typically wait until near the end of the month to make my payment (via web banking). From what Ive read, CIBC takes over the account as of Aug 19. So does this mean I should be making my payment to Citi or should I add CIBC as a new payee? Anyone else in this situation?

No, you will still make the payment to CITI unless you get notified otherwise. In any case, even if you make a payment to Citi by accident instead of CIBC, Citi will still forward your payment to CIBC so you don't have to worry about it.

When you get your new CIBC account #, update your banking info and from that point start making payments to CIBC.

[bryceb]

Thanks guys...I thought I had read somewhere that if it was a citi statement to pay citi and if its a CIBC statement (regardless of whether they have sent an actual CIBC card yet) to pay CIBC. Guess I'll wait until the actual statement arrives in the mail and see if it says what to do, and will call citi/cibc if necessary to clarify. I agree though, would like to think that they would have in place a plan that if people make their payment to citi that it will automatically forward it to cibc if necessary

[bryceb]

I was on my online banking this morning,and in my bill payment profile I see that my Citi mastercard has already automatically been changed to CIBC mastercard...guess that answers the question as to whom I make the payment too...Citi isnt even an option anymore

[ohmer]

I was on my online banking this morning,and in my bill payment profile I see that my Citi mastercard has already automatically been changed to CIBC mastercard...guess that answers the question as to whom I make the payment too...Citi isnt even an option anymore

Yep I confirm! Citi has been replaced by CIBC on ING online banking. But still unable to subscribe to CIBC online banking with my CC number.

[angel_wing0]

Yep I confirm! Citi has been replaced by CIBC on ING online banking. But still unable to subscribe to CIBC online banking with my CC number.

well that wont happen till the 22nd.

[brucester4]

Yep I confirm! Citi has been replaced by CIBC on ING online banking. But still unable to subscribe to CIBC online banking with my CC number.

I was just able to access the CC account through CIBC online banking, but everything isn't working yet. Now I am wondering if I will be able to add access to it with CIBC debit card, it isn't offically set up yet, so will wait and see.

Bruce

[angel_wing0]

I was just able to access the CC account through CIBC online banking, but everything isn't working yet. Now I am wondering if I will be able to add access to it with CIBC debit card, it isn't offically set up yet, so will wait and see.

Bruce

oh nice...do u need to register or just enter the number in there?

[brucester4]

oh nice...do u need to register or just enter the number in there?

You need to register, have you last statement balance, and answer a few other questions.

Bruce

[angel_wing0]

You need to register, have you last statement balance, and answer a few other questions.

right thanks, was able to get in~

wonder how i can add it to my existing bank account page thou? guess i'll have to call in~

[brucester4]

right thanks, was able to get in~

wonder how i can add it to my existing bank account page thou? do i have to call in?!

I am guessing that you will have to call in, I know I have got accounts added at the branch before too. I need to call them at some point as I want to change to a no fee card, as they are now charging $59 per year for Driver's Edge, at least there is no fee for the first year.

Bruce

[angel_wing0]

I am guessing that you will have to call in, I know I have got accounts added at the branch before too. I need to call them at some point as I want to change to a no fee card, as they are now charging $59 per year for Driver's Edge, at least there is no fee for the first year.

Bruce

i m actually going to call in to cancel my cibc plat visa and distrubute the credit limit to my div one and petro mc's :D

[Deal Grabber]

right thanks, was able to get in~

wonder how i can add it to my existing bank account page thou? guess i'll have to call in~

Attach it to your debit card. Then you can login using that or your cc number and you will shown a consolidated view.

[angel_wing0]

Attach it to your debit card. Then you can login using that or your cc number and you will shown a consolidated view.

ic...how do i attach it? i m in customer services and i dont see anything about attaching cc to debit card.

[Deal Grabber]

ic...how do i attach it? i m in customer services and i dont see anything about attaching cc to debit card.



Sorry angel, far as I know it can't be done online. I forgot to mention that. I have always done it in branch, and its instant.

[angel_wing0]

Sorry angel, far as I know it can't be done online. I forgot to mention that. I have always done it in branch, and its instant.

i see, it can be done by calling too as i have did it before. Thanks anyway.

[Mercury048]

I can finally log in! But no account history, I can't set up eStatements, and I don't see any option to set up payments.

[angel_wing0]

I can finally log in! But no account history, I can't set up eStatements, and I don't see any option to set up payments.

yeah cant even see credit limit and balance~

[Deal Grabber]

yeah cant even see credit limit and balance~

I am sure CIBC's Sunday night update will take care of that ;)

[angel_wing0]

I am sure CIBC's Sunday night update will take care of that ;)

well they better, since it's suppose to be fully working on monday (22nd) :cheesygri

[jeeva86]

yeah cant even see credit limit and balance~

Are you sure? I can see my most recent statement balance(I had to enter this in for verification purposes) as well as my credit limit based on my most recent statement.

[angel_wing0]

Are you sure? I can see my most recent statement balance(I had to enter this in for verification purposes) as well as my credit limit based on my most recent statement.

yes i m sure i couldnt see it yesterday...but now i logged it and i can see it now. Guess it was updated~

[jeeva86]

Is there a way to see both cards under a single login?

[epiphano]

Is there a way to see both cards under a single login?

I'm able to when I log in with my debit card #.

[angel_wing0]

Is there a way to see both cards under a single login?

as deal grabber told me, u have to call in or go into a branch to link all the cc number into the debit card #.

[sunvv]

I just checked my CIBC online banking, and found the new CIBC mastercard is already in my online banking profile, but I have to link it first in order to manage/view it.

btw, after linking my CIBC mastercard, I can view all my transactions up to 6 months back (dated from Feb 2011 to Aug 2011).

[angel_wing0]

I just checked my CIBC online banking, and found the new CIBC mastercard is already in my online banking profile, but I have to link it first in order to manage/view it.

btw, after linking my CIBC mastercard, I can view all my transactions up to 6 months back (dated from Feb 2011 to Aug 2011).

what do u mean by link? as in linked with your debit card...or?

[sunvv]

what do u mean by link? as in linked with your debit card...or?

ya, linking means link the mastercard to my debit card so that it shows in my cibc online banking profile. otherwise, I can see it in the profile, but I can't manage it.

[Paulfistinyourface]

I forgot all about this happening today.


Is there a way to see both cards under a single login?

I just logged in my usual way - with my CIBC Visa number and password, and up popped both the Visa and MC accounts. I don't have any kind of bank account with CIBC, so I don't have a CIBC debit card or anything.

I can't do anything with the MC account, other than change it to paperless. No history is available whatsoever. I don't plan on using the card at all until I have the new one in my hands.

Citi just reported the account to Transunion late last week after going a couple months of not reporting anything. If I was a gambling man I'd bet they will just change the account name from Citi MC to CIBC MC once I activate my new card, and I'll retain all my history. Just like when Capital One took over the HBC accounts.

I see they changed my MC account number ever so slightly. If I hadn't thought to check I probably would have thought they kept it the same as Citi.

Once I have the Dividend One MC in my hands I'm calling them and asking if they'll cancel my Aerogold Infinite Visa and merge the credit limits together. By the sounds of it, it's an easy thing to do. It's coming up for renewal this October so the timing should be good for me.

(off topic: This is CIBCs last chance at impressing me. Their Visa and Aeroplan was a waste of time, money, and effort. Definitely not worth the $120 annual fee. I could have had another Ipod Touch if I had kept all my focus on Airmiles, but instead I got nowhere. Aeroplan=treading water. Lesson learned.)

[angel_wing0]

ya, linking means link the mastercard to my debit card so that it shows in my cibc online banking profile. otherwise, I can see it in the profile, but I can't manage it.

how did you link it?

just checked mine, wasnt linked at all..orz

[jeeva86]

What about for customers who don't have any other CIBC product besides a pair of new transitioned MCs?

[angel_wing0]

What about for customers who don't have any other CIBC product besides a pair of new transitioned MCs?

you register your cards at https://www.cibconline.cibc.com/olbtxn/authentication/PreSignOn.cibc?locale=en_CA

[Deal Grabber]

What about for customers who don't have any other CIBC product besides a pair of new transitioned MCs?

Have you tried registering your mastercard on CIBC's website?

[sunvv]

how did you link it?

just checked mine, wasnt linked at all..orz

You should be able to see your new cibc mastercard on your online banking profile, then you will find "link this account" next to the card number.if you can't see it, you probably can't link it.

btw, my card number hasn't changed, and the credit limit remains the same.

[Deal Grabber]

You should be able to see your new cibc mastercard on your online banking profile, then you will find "link this account" next to the card number.if you can't see it, you probably can't link it.

btw, my card number hasn't changed, and the credit limit remains the same.

I am sure the numbers will change when CIBC issues you a new card. Digits 2-6 are issuer specific.

[angel_wing0]

so i wonder if we can start transferring credit limits around or cant be done until cibc issue us the new cards...


You should be able to see your new cibc mastercard on your online banking profile, then you will find "link this account" next to the card number.if you can't see it, you probably can't link it.

yeah looks like i will have to call cibc...orz

[Millstone]

I'm pissed that Driver's Edge is gonna have a fee attached to it now, after 1 year. I don't plan on buying a car within that time and have already redeemed 3 times, but have a bunch built up towards my next purchase. Needless to say, I've ceased the use of this card and gone back to Gas Advantage, and will keep this one idle.

[malibu_sucks]

once our rebates are transferred, do they expire 5 years from today or are they somehow migrating whatever expiry date Citi has them for?

[RAINMAN0]

If I choose to cancel instead of switching will they pay out my balance of cashback?

[angel_wing0]

If I choose to cancel instead of switching will they pay out my balance of cashback?

no.

[vm_fan]

Hmm, I still can't sign up for eStatements. According to this (https://www.cibc.com/ca/features/creditcardestatement.html), you should be able to sign up for it via "View eStatements" --> "Statement Preferences". If I click on "View eStatements", however, I just get this:


You are not authorized to receive eStatements.

To view eStatements for a CIBC Credit Card, you must be the primary cardholder and have chosen to receive monthly statements electronically, rather than by mail.

At a later date, other CIBC accounts will become eligible for eStatements.

Is anyone else getting this? Or is the sign-up page somewhere else on their website? Perhaps things are not totally functional yet.

[Deal Grabber]

Hmm, I still can't sign up for eStatements. According to this (https://www.cibc.com/ca/features/creditcardestatement.html), you should be able to sign up for it via "View eStatements" --> "Statement Preferences". If I click on "View eStatements", however, I just get this:



Is anyone else getting this? Or is the sign-up page somewhere else on their website? Perhaps things are not totally functional yet.

I am sure they are working on them for imported (Citi) accounts. They should be up soon, if not call them to find out. On another note, I don't what the fuss is with e-statements. Why can't we have both? Like Cap1. At least CIBC gives the lame option, TD and some others don't at all.

[boyoflondon]

once our rebates are transferred, do they expire 5 years from today or are they somehow migrating whatever expiry date Citi has them for?

Read the package your received or review it online on CIBC's site .....



Unless the Program is terminated earlier as provided for by these Terms, Rebates expire five years
after they are credited to the Rebates Account. More specifically:
• if Rebates were credited to the Rebates Account on a December Statement date, they expire
in December five years later.
• if Rebates were credited to the Rebates Account on a different Statement date, they expire in
the first December that is at least five years after when they were credited.
• in either case, the Rebates expiry will happen on the December Statement date (if CIBC issues
a Statement in December) or on December 1 (if CIBC does not issue a Statement in December).
• Rebates may also expire after the primary Cardholder’s death, as detailed in section 6 below.
• CIBC is not required to provide any notice of Rebates expiry.

[Paulfistinyourface]

Hmm, I still can't sign up for eStatements. According to this (https://www.cibc.com/ca/features/creditcardestatement.html), you should be able to sign up for it via "View eStatements" --> "Statement Preferences". If I click on "View eStatements", however, I just get this:



Is anyone else getting this? Or is the sign-up page somewhere else on their website? Perhaps things are not totally functional yet.

Seems to me, and I could be wrong and my memory is playing tricks on me, that when I first got my CIBC Visa (I have no other business with CIBC) I had to receive 1 mailed statement before I was given the option to go paperless/e-statement.

So perhaps you might have to wait too. Of course that is assuming you have no other business with CIBC.

[cardero]

Been on hold with CIBC credit card customer service for 36 minutes and counting now. They must be getting slammed with Citi card questions...

[cardero]

Was hoping to close my former Citi Drivers Edge card and have them issue a cheque for the approx. $600 rebate to me or transfer it to my CIBC Visa credit card or my chequing account (I am a long time everyday banking client of CIBC)... but they said no dice - you cancel, you lose it all. Sigh, not planning on buying a car anytime soon.

[Mercury048]

Been on hold with CIBC credit card customer service for 36 minutes and counting now. They must be getting slammed with Citi card questions...
:facepalm: Ugh, me too. I'm trying to add my converted CIBC account as a payee under my ING Thrive account. I already talked to ING and they told me to confirm my account number with CIBC because the number I gave isn't being accepted by their system.

[Mercury048]

Still on hold. >:(

[zzricezz]

Err, so CIBC have changed the term and conditions. I was told you can no longer claim the rebate for approved account holder purchases.

[sunvv]

Hmm, I still can't sign up for eStatements. According to this (https://www.cibc.com/ca/features/creditcardestatement.html), you should be able to sign up for it via "View eStatements" --> "Statement Preferences". If I click on "View eStatements", however, I just get this:



Is anyone else getting this? Or is the sign-up page somewhere else on their website? Perhaps things are not totally functional yet.

I signed up for estatement for my cibc mastercard. the cibc online banking works for me so far. I can't attach screenshot here, rdf always tells me the picture exceeded forum quota by 40+M:-0

[angel_wing0]

just upload your image to imageshack.us and post the link here :D

[sunvv]

thanks.
http://imageshack.us/f/713/54024321.png/

http://imageshack.us/f/37/55393033.png/

[joey003]

i have the citi enrich platinum card.

received the letter from cibc today that my replacement card will arrive before december 2011.

the replacement card will be the dividend one mastercard and there will be no annual fee. i will still receive 1% cash back on purchases.

meh. i'll see if i want to keep it once it arrives.

Been reading through the thread recently, haven't come across it, but the Dividend One is up to 1% cash back where as the Enrich was always 1% cashback.


Tier one - 0.25% rebate for net annual purchases up to $1,500
Tier two - 0.50% rebate for net annual purchases from $1,500.01 to $3,000
Tier three - 1% rebate for net annual purchases over $3,000

Kind of sucks.. Already have a couple MBNA Smartcash cards and those I'm sure won't survive through the TD takeover.

[epiphano]

Been reading through the thread recently, haven't come across it, but the Dividend One is up to 1% cash back where as the Enrich was always 1% cashback.

The Dividend One is a full 1% just like the Enrich.

[angel_wing0]

Been reading through the thread recently, haven't come across it, but the Dividend One is up to 1% cash back where as the Enrich was always 1% cashback.

that incorrect. The div one gets 1% straight cb as well up to 50k spending.

https://www.cibc.com/ca/pdf/dividendone-program-terms-en.pdf

[joey003]

The Dividend One is a full 1% just like the Enrich.


that incorrect. The div one gets 1% straight cb as well up to 50k spending.

https://www.cibc.com/ca/pdf/dividendone-program-terms-en.pdf

Awesome, thanks guys. Somehow I ended up in the wrong area on CIBC's site.

[angel_wing0]

Awesome, thanks guys. Somehow I ended up in the wrong area on CIBC's site.

yeah you were probably checking the tier for cibc's dividend visa.

https://www.cibc.com/ca/visa/dividend/dividend-ftrs.html

[joey003]

yeah you were probably checking the tier for cibc's dividend visa.

https://www.cibc.com/ca/visa/dividend/dividend-ftrs.html

Yeah must have been.

Now just need to wait to see what happens with mbna.

[vm_fan]

I just called CIBC about not being able to sign up for eStatements on their website. After a 40-minute wait, the CSR told me that it's not just me and eStatements aren't available yet for former CITI customers. There's no estimate when it will be available. The (sort of) explanation was that the transfer of historical statement info from CITI hasn't been completed yet and they've currently transferred info for only the last six months.

I assume people like sunvv who have signed up for eStatements for the transferred cards are not new CIBC customers and already have other CIBC products besides the transferred cards, so it's probably just the newbies (like me) who can't sign up for eStatements just yet. Or maybe it's just slowly rolling out and it hasn't reached me yet.

[jacksorbetta]

On hold with them. Grrr. I registered today, to discover they have a VERY old address on file (2 houses ago?), and my employer from 3 years ago. This is very strange since Citi had all my current info. Good thing I checked, or my new card could have been mailed to the old place>:(

Hate the wait times though... this is crazy!

[Mercury048]

The hold times are indeed absurd. It took 40 mins to get a CSR. After she confirmed the info I needed, I asked to speak to a manager. Took at least 30 minutes more. I then filed a complaint about the long hold time.

[angel_wing0]

The hold times are indeed absurd. It took 40 mins to get a CSR. After she confirmed the info I needed, I asked to speak to a manager. Took at least 30 minutes more. I then filed a complaint about the long hold time.

its understandable probably because everyone and their dogs are calling in :cheesygri

[tofinoguy]

FWIW, I was able to sign up for online access, and don't have any other relationship with CIBC. Address and other info is correct. Account activity is there going back to the end of February.

[Paulfistinyourface]

Transunion must have received an update from CIBC/Citi overnight.

As I expected, the name of the account simply changed from "Citi Credit Card" to "CIBC Credit Card". All the history remains as it should.

So nobody can complain about that.

[TorontoEh]

FWIW, I was able to sign up for online access, and don't have any other relationship with CIBC. Address and other info is correct. Account activity is there going back to the end of February.

+1 Surprisingly was able to sign-up as well on their website. All set with notifications too :)

[angel_wing0]

Transunion must have received an update from CIBC/Citi overnight.

As I expected, the name of the account simply changed from "Citi Credit Card" to "CIBC Credit Card". All the history remains as it should.

So nobody can complain about that.

win!

[ohmer]

CIBC is trying to get new customers into their banking services. I received an advert with my latest Citi statement and they say I can choose between 3 promo:

1) checking account with 10 operations per month, free for a year
2) Low rate mortgage with cashback
3) HELOC or LOC at preferred rate

Promo 1 is crap, ING direct is unlimited and still free after 1 year.
Promo 2 doesn't apply to me, I'm renting.
Promo 3 can be good if the preferred rate for LOC is really good.

Anyone called to ask about their LOC rates?

[njneer]

No, you will still make the payment to CITI unless you get notified otherwise. In any case, even if you make a payment to Citi by accident instead of CIBC, Citi will still forward your payment to CIBC so you don't have to worry about it.

When you get your new CIBC account #, update your banking info and from that point start making payments to CIBC.

While I knew the transfer of accounts over to CIBC was taking place, and while I had read the info package sent by CIBC, I wasn't thinking before I made an online payment from my chequing account to Citi on August 25th. I still haven't received my CIBC card so hadn't thought about setting up payments to CIBC.
I phoned CIBC on Saturday, got through to an rep in just a few minutes, and he told me that he thought CITI would be issuing refund cheques to anyone who was still making payments to them. This worried me a bit as it would mean I'd have to make my payment again and wait around for a refund cheque.
I phoned CITI and the rep there said no problem - they would continue forwarding payments made to CITI on to CIBC.

I think all I need to do is change my online payment info from CITI to CIBC Mastercard, though its a bit strange since I still don't have my CIBC card.

[tofinoguy]

While I knew the transfer of accounts over to CIBC was taking place, and while I had read the info package sent by CIBC, I wasn't thinking before I made an online payment from my chequing account to Citi on August 25th. I still haven't received my CIBC card so hadn't thought about setting up payments to CIBC.
I phoned CIBC on Saturday, got through to an rep in just a few minutes, and he told me that he thought CITI would be issuing refund cheques to anyone who was still making payments to them. This worried me a bit as it would mean I'd have to make my payment again and wait around for a refund cheque.
I phoned CITI and the rep there said no problem - they would continue forwarding payments made to CITI on to CIBC.

I think all I need to do is change my online payment info from CITI to CIBC Mastercard, though its a bit strange since I still don't have my CIBC card.

Depends on your bank, I guess. My banks (BMO & PCF) automatically made this adjustment in online banking last week. The account now appears as M/C- CIBC with the old account number. Perhaps yours did as well?

[boyoflondon]

While I knew the transfer of accounts over to CIBC was taking place, and while I had read the info package sent by CIBC, I wasn't thinking before I made an online payment from my chequing account to Citi on August 25th. I still haven't received my CIBC card so hadn't thought about setting up payments to CIBC.
I phoned CIBC on Saturday, got through to an rep in just a few minutes, and he told me that he thought CITI would be issuing refund cheques to anyone who was still making payments to them. This worried me a bit as it would mean I'd have to make my payment again and wait around for a refund cheque.
I phoned CITI and the rep there said no problem - they would continue forwarding payments made to CITI on to CIBC.

I think all I need to do is change my online payment info from CITI to CIBC Mastercard, though its a bit strange since I still don't have my CIBC card.

Payments will be forwarded by Citi so you don't have to worry about it. Change your online banking info once you receive your new CIBC MC.

[pnyknights]

blah with my laptop pseudo dead, I completely forgot to 'download' my 'online' statements (read as save those ghetto monthly spreadsheets)

[boyoflondon]

blah with my laptop pseudo dead, I completely forgot to 'download' my 'online' statements (read as save those ghetto monthly spreadsheets)

CIBC has last 6 months of transactions on their end that you can see once you register.

[JayJJJ]

I am able to setup estatement.

Can anyone show me how to set up automatic payment? I doubt CIBC has this feature so far. BTW, I don't have a chequing account with CIBC yet, only PC.

[pnyknights]

CIBC has last 6 months of transactions on their end that you can see once you register.

Yup found it all later on. I guess I thought I read somewhere that account was all going to deleted and would start fresh. I guess I was wrong :)

[Paulfistinyourface]

I can now see my Citi transactions for quite a few months back. I had to register under my old Citi card number, not the new number they seem to have given me. I just had to register the card number as if I'm a new CIBC member.

I was hoping to see all transactions for both my CIBC Visa and CIBC MC with one login, but it appears that isn't possible...yet.

When I log in with my Visa account, I can SEE the CIBC/Citi MC account number, but it's not a link. It just shows the number and that's it.

When I log in with my CIBC/Citi MC account, I can SEE the VISA account number, but it's not a link. It just shows the number and that's it.

It would be nice to tie the two together. Not a huge deal as the login page remembers both card numbers, just a little inconvenient that's all.

[emiabe]

I can now see my Citi transactions for quite a few months back. I had to register under my old Citi card number, not the new number they seem to have given me. I just had to register the card number as if I'm a new CIBC member.

I was hoping to see all transactions for both my CIBC Visa and CIBC MC with one login, but it appears that isn't possible...yet.

When I log in with my Visa account, I can SEE the CIBC/Citi MC account number, but it's not a link. It just shows the number and that's it.

When I log in with my CIBC/Citi MC account, I can SEE the VISA account number, but it's not a link. It just shows the number and that's it.

It would be nice to tie the two together. Not a huge deal as the login page remembers both card numbers, just a little inconvenient that's all.

I had the same situation, but after calling CIBC online banking support line 1-888-872-2422 that was fixed instantly. At the same time I requested to have the new login (citi mc) inactive for security reasons. (In their words, "the password is now reset" - i.e. others should not be able to access the account info using the citi mc # even if someone figured out my old password.)

(Not sure if the merging of the 2 profiles would have happened automatically without asking, if you waited enough…)

[emiabe]

Can anyone show me how to set up automatic payment? I doubt CIBC has this feature so far. BTW, I don't have a chequing account with CIBC yet, only PC.

You can call the customer service 1-800-465-4653 (or 1-877-433-1908 for old citi mc customers for now) and request a pre-authorized payment request form to be snail mailed to you. As far as I can remember from the last time I did this, basically you fill out the form, and mail or fax the form and the void cheque (or equivalent) (toll-free fax # on the form). Pre-authorized payment will be eventually set up this way.

My CIBC VISA statement shows that I am on a pre-authorized payment plan (just under the minimum payment amount section) so I guess you can check each time you get a new statement or e-statement, or you can always call the customer service again.

I don’t have a CIBC bank account either. (If you do, you may have an easier way to set this up.)

[bubble.tea]

ugggg, this is the oldest card on my credit report. ...
Yep.


Transunion must have received an update from CIBC/Citi overnight.

As I expected, the name of the account simply changed from "Citi Credit Card" to "CIBC Credit Card". All the history remains as it should.

So nobody can complain about that.
So happy to hear this.

For the above reason.

I hate the look of this Div1. So generic., and non 2%amex like.

[frankw]

Here is something everyone getting one these new CIBC cards should do.... Call CIBC 1-800-465-4653 or 1-877-433-1908 and check your address details with CIBC and not rely on Citibank to pass the information on correctly.

I called yesterday because I only received the one mailer sent out many months ago and no other information. Fearing that I would miss the delivery of the card because of a recent move, I called Citibank and double checked my address and personal info. Everything was correct with Citibank. He assured me that this was the information sent to CIBC. :)

So I called CIBC on the 1-877-433-1908 number. Yes, they knew all about me. Everything was good, except......... The mailing address was from a CIBC mortgage that I closed out almost twenty years ago. The contact phone number was someone else entirely. I have never lived in the Yukon.

I was told that my shiny new CC was being mailed on September 17th to an address that is now a mini mall. Scary to say the least and people wonder why there is so much CC fraud out there.

So the moral of this story is hit the phones.......

[Seanhfx]

I just called to confirm:

Address - correct (I was pretty sure it was correct because it was online :)
Auto Pay service - full amount to be paid / correct banking information - correct
New Card arrival - being mailed around Sept 13 - 16th

Waited 20 minutes on hold.

[angel_wing0]

might as well call them and tell them that the stripe on the card is broken, and accelerate the new card process :D

[Seanhfx]

might as well call them and tell them that the stripe on the card is broken, and accelerate the new card process :D

Darn, didn't do that...good idea

[angel_wing0]

Darn, didn't do that...good idea

exactly, might as well right? haha

[CompWizrd]

So signing up online with my old card is apparently not enabled.. When will they be shipping out new cards? Otherwise, can a teller in a CIBC branch set this up, since their web based team is apparently incompetent?

[halflife150]

So signing up online with my old card is apparently not enabled.. When will they be shipping out new cards? Otherwise, can a teller in a CIBC branch set this up, since their web based team is apparently incompetent?

I had the exact same problem recently, so I called and found out why. It means they've already created your new card and shipped it, while you still can use the old card for purchases, you can't use it to access there online since it is based on the new card. So you should expect the new card however long it takes mail to reach you.

There, I just saved you 30mins of elevator music plus multiple switches between departments to get a competent CSR who knows what they hell is going on.

[CompWizrd]

So you should expect the new card however long it takes mail to reach you.About two weeks from when they mailed it then.
There, I just saved you 30mins of elevator music plus multiple switches between departments to get a competent CSR who knows what they hell is going on.More than that, I have to call through relay (TTY/TDD), which would turn that into at least a 2-3 hour call if it takes 30 minutes for hearing folks. :)

[CDNPatriot]

This CIBC service is horrible compared to Citibank. They screwed up my credit card transfer and put my card on hold without notifying me. I spent an hour with two kids doing grocery shopping only to have to abandon an entire cart of groceries after finding out my card was on hold. After waiting at the grocery line check out for an hour I gave up. I called to complain plus customer care and they offerred me 100 points worth ten cents. I threatened to escalate it to the Ombudsman and they called back to offer me 50 points. Another five cents.

I really need to cancel this card. I still don't have my new credit card and I can't get to my online statements. I gave up sitting on the phone once for 45 minutes and the other time for over an hour.

[CDNPatriot]

Just an update. Looks like it will be up to another 4 weeks now for the new CIBC card to arrive. Watch service decline I've been through this before when a Canadian bank takes over as seen with Scwabb and Etrade.

[stewie1]

Anyone here who has the grandfathered 3% rebate might be in for some good news. The rep I was speaking with indicated that he had just received a communication stating that they would be bumping up rebates on purchases since the CIBC takeover in mid-August to reflect a 3% rebate, and that his understanding of what he read suggested that we might be able to keep earning 3% for the time being. This is good news, but unconfirmed at this time. He couldn't send me a copy of the communication he was reading, but others might want to try to confirm this on their own.

If this is true they will definitely keep me from switching. Hopefully CIBC will send out an official communication soon.

EDIT: Turns out this is NOT TRUE. I just called and was told that it was a flat 2%... no exceptions. Not sure where this info came from.

[elty]

I really like how the credit card statement looks like, with categorized purchase and all that.

Too bad it will be not used anymore once I received the rebate. Switching to Aspire World!

[CompWizrd]

looks like CIBC has that "mastercard securecode" crap enabled.. trying to buy the eneloops from Dell and it wants me to go through setting that up with CIBC, which i apparently can't do because the site rolled over and died mid-process :)

[Waiwai]

Hmm... I got my new card today (CIBC Dividend One MC, replacement for Enrich Plat).

I got both the PIN and the card on the same day.

[angel_wing0]

Hmm... I got my new card today (CIBC Dividend One MC, replacement for Enrich Plat).

I got both the PIN and the card on the same day.

wow thats pretty quick, should look closely to my mailbox in the next few days then~

[iheartdeals]

My payment's due in October so I'm setting up my bill payment but using CIBC as the vendor didn't work. I presume I should still remit to CITI until I get my CIBC card and activate it?

Side note: anyone know of any good price matching credit card? I've gotten hundreds back for using the CITI PP plan

[Spidey]

Does CIBC charge more or their interest different. Have been a CITI MC users for many years, and have a fairly low limit ($2000)

For the most part, we keep it at $0, or make enough payments versus purchases that the interest is nothing.

Sometimes after summer and vacations, the limit is maxed, but the most we have ever been charged when it was up there for a bit was arounf $22 to $25

This morning I log in to see if some paymenst went through, and the interest was $49.99

WTF is that about. I know whow CC work, and that if you dont pay off the full amount, you get charge, yada yada yada

But they must do their calculations different. Never have we ever had interest that high with CITI ever. Even when we were in the high range for a few months, it was usualy mid 20's

Anyone else been noticing this (if you carry a balance here and there)

[dr_torch]

My payment's due in October so I'm setting up my bill payment but using CIBC as the vendor didn't work. I presume I should still remit to CITI until I get my CIBC card and activate it?

No, you need to remit to CIBC. On my online banking (with Scotia) it automatically switched from CITI to CIBC, the card number is the same. I would check if that happened first.

[boyoflondon]

wow thats pretty quick, should look closely to my mailbox in the next few days then~

I've had my new one for 2 weeks now :p



But they must do their calculations different.

They don't. Every institution calculates it the same.

[Spidey]

I've had my new one for 2 weeks now :p



They don't. Every institution calculates it the same.

Well got me, thats basicaly double the interest, on an amount we have had before for a month or two in previous years

[angel_wing0]

I've had my new one for 2 weeks now :

well just got the pin for one of my cards today, no actual card.

[dr_torch]

well just got the pin for one of my cards today, no actual card.

I got the card a week ago, but no PIN yet. I don't know if I should blame CIBC or Canada Post :)

[angel_wing0]

I got the card a week ago, but no PIN yet. I don't know if I should blame CIBC or Canada Post :)

probably CP...well i actually have two cards, so i dont even know which card the pin is for orz

[epiphano]

Well got me, that's basically double the interest, on an amount we have had before for a month or two in previous years

CIBC is evidently changing the statement date. Mine terminated the 1st of each month with Citi but has now been pushed to the 7th by CIBC. My August statement has 37 days on it.

If you're in a similar situation, and you had an outstanding balance on your last Citi statement, then the interest reflects more than a month's worth.

[Spidey]

CIBC is evidently changing the statement date. Mine terminated the 1st of each month with Citi but has now been pushed to the 7th by CIBC. My August statement has 37 days on it.

If you're in a similar situation, and you had an outstanding balance on your last Citi statement, then the interest reflects more than a month's worth.

Could be, and makes sense. I actually havent had intersest on is since JUn 28, even thought he balance has been revolving 1500-2000 until we get caught up on our Halifax trip.

[skywalker]

Hmm... I got my new card today (CIBC Dividend One MC, replacement for Enrich Plat).

I got both the PIN and the card on the same day.


Me too. Although I think the proper way is to mail out PIN number first then late the new card other day.

I had a few $$ 1% rebate left on Citi enrich card. If I am not activite the new card will I still get the rebate in Jan.?
Already having MBNA smartCash card, this card seems useless.

[angel_wing0]

Me too. Although I think the proper way is to mail out PIN number first then late the new card other day.

I had a few $$ 1% rebate left on Citi enrich card. If I am not activite the new card will I still get the rebate in Jan.?

yes. the only thing that activating the card does is CIBC lets u use it for purchases and to pay bills.

[sunvv]

probably CP...well i actually have two cards, so i dont even know which card the pin is for orz

just look at the first paragraph, it says which ending number the pin is for.

[on888]

Just got my div1 & pin, feature I like most: flight delay...

I have several credit cards and this is the only one has such a coverage :razz:

[angel_wing0]

just look at the first paragraph, it says which ending number the pin is for.


thanks *thumbs up*

[Paulfistinyourface]

Yeah, I forgot to mention that I got my PIN last week. I think it was Wed. or Thurs. that it came.

I'm still waiting for the actual card, though.

[jeeva86]

I got my div1 more than a week ago with no pin. Still haven't received anything for my petro card. Can you have both CCs linked under one account? I have no other products with CIBC. Atm, I have to login to each of my CCs to view balance, etc.

[bubble.tea]

I discovered that my citi enrich still works.

I'm gonna stop using the cibc till my citi expires. I still have a full year left on it.

There's something weird about the online access.

When I first got my CC I was able to check online for purchases. I can't remember if I was logging into the citi one and seeing it as a CIBC., or if I actually registered & logged into CIBC. Thing is., a few weeks later I tried logging into CIBC and it didn't have me registered, so I had to try again to register, but this time it glitched and after 90mins of different reps troubleshooting it, they're sending me out a REPLACEMENT cibc card??? Wow...fail. After 2 weeks, a replacement already. Epic.

Does anybody know what the liability is on these chip/pin CC's? Is it still zero liability? Can you steal a CC pin as easily (I don't know just how easy it was/is) as a debit cards'?

I NEVER used my debit cards, and never used shady ABM's., so I never had Debit card fraud. I'm quite reluctant to start using a CC that needs me to display to all my pin. Though-I am extremely careful and cover my hands when entering the pin (for the half dozen times I was trying out this new card and realized I had to enter a pin). Heck, even at the Bank, when I'm doing any ABM stuff, I cover up carefully lol. Paranoia or justified?

[angel_wing0]

I got my div1 more than a week ago with no pin. Still haven't received anything for my petro card. Can you have both CCs linked under one account? I have no other products with CIBC. Atm, I have to login to each of my CCs to view balance, etc.

yes u can, call cibc to do that.

[Martensite]

I see that CIBC will now charge a 2.5% fee on foreign exchange compared to zero for my Citi platinum card. That is probably what bugs me most about this purchase. Also, I was always really impressed with Citi's fraud protection, and CIBC is an unknown quantity to me. Many times Citi MC stopped unauthorized transactions (CC number obtained through seemingly legit web purchases, etc.) and I never had to pay a cent for them. Meanwhile, I used the card in some remote corners of the planet (Indonesia, Malaysia, etc.) and never once had a transaction held up.

Maybe OT, but Does anyone know of any other zero FX fee cards? I've only found some Capital 1 cards so far.

[angel_wing0]

dejardins has one that doesnt iirc...

[spanky]

The insurance on the new CIBC card is processed a lot faster than the old Citibank card. I have a claim in for flight delay with the old insurance since late July. I just did one with the new CIBC card and was paid within two weeks of submitting it.

The insurance is sometimes worth the cost of the card - got a $400 cheque from cibc and expecting a $500 cheque from citibank - all for a $60 annual fee (driver's edge)

[ohmer]

Citi charged 2.5% for foreign exchange (I also had Enrich Platinum), it's not new with CIBC. All banks charge that ****.

Desjardins charge something like 1.8% but still not 0%.

[Paulfistinyourface]

Can you steal a CC pin as easily (I don't know just how easy it was/is) as a debit cards'?

Okay, that's got to be one of the dumbest things I've read on RFD in a long time. And believe me, RFD is full of dumb things so that's saying a lot.


Citi charged 2.5% for foreign exchange (I also had Enrich Platinum), it's not new with CIBC. All banks charge that ****.

Desjardins charge something like 1.8% but still not 0%.
Yeah, that's true.

Desjardins does have a Visa that gives double points/rewards on foreign purchases though. Not sure which one though, off the top of my head.

[brunes]

I see that CIBC will now charge a 2.5% fee on foreign exchange compared to zero for my Citi platinum card. .
There is absolutely no way your Citi card charged a 0% forex fee.

[zzricezz]

awesome, was able to get all of my rebates out.

Sept. 15, 2011 Sept. 16, 2011 2% REBATES/REMISES DE 2 % $787.52

I requested for a cheque but they put the rebate against the balance errr.. anyways it paid off the credit card bill so all is good.

[on888]

The insurance on the new CIBC card is processed a lot faster than the old Citibank card. I have a claim in for flight delay with the old insurance since late July. I just did one with the new CIBC card and was paid within two weeks of submitting it.

The insurance is sometimes worth the cost of the card - got a $400 cheque from cibc and expecting a $500 cheque from citibank - all for a $60 annual fee (driver's edge)

For the flight delay claim, how do you get this?

"Verification by the airline of the delay, including the reason for and duration of the delay..."

TIA

[Paulfistinyourface]

For those who received their new card from CIBC but not the PIN: the PIN is the same as your Citi card.

I didn't crack open my PIN until today. I finally received my card today, so I finally looked at the PIN. When I called to activate I mentioned it and she said that all the converted CITI cards kept the same PIN.

edit. It took me a while after looking at my PIN. I was like "hmmmm, that number looks familiar" but I never really clued in. Not until I was on the phone did I realize that was my Citi PIN when she asked if I received my PIN yet. Boy, do I feel dumb.

[on888]

For those who received their new card from CIBC but not the PIN: the PIN is the same as your Citi card.

I didn't crack open my PIN until today. I finally received my card today, so I finally looked at the PIN. When I called to activate I mentioned it and she said that all the converted CITI cards kept the same PIN.

edit. It took me a few seconds after looking at my PIN. I was like "hmmmm, that number looks familiar" but I never really clued in. Not until I was on the phone did I clue in when she asked if I received my PIN. Boy, do I feel dumb.

+1

when you call, you don't need the pin # to activate the new card, also you can change your pin @ any cibc atm.

[spanky]

you can get the airline to confirm the delay either at the counter or online (at least for american airlines) - they actually have a heading for flight delay.


For the flight delay claim, how do you get this?

"Verification by the airline of the delay, including the reason for and duration of the delay..."

TIA

[bubble.tea]

Okay, that's got to be one of the dumbest things I've read on RFD in a long time. And believe me, RFD is full of dumb things so that's saying a lot ...


...edit...I was like "hmmmm, that number looks familiar" but I never really clued in. Not until I was on the phone did I realize that was my Citi PIN when she asked if I received my PIN yet. Boy, do I feel dumb.
ahhh, the irony.

You see...you...are dumb.

My question however wasn't a FISTINYOURFACE scenario, as your PIN being the same was.

Maybe you're a debit card thief & to you-the answer to my question was painfully obvious. I'm quite sure however that it's not common sense.

I would still like to know the answer.

All in all., was it necessary for you to try to elevate yourself by attempting to insult me without cause? I always find it intriguing when people do that to faceless monitors in cyberspace.

[angel_wing0]

For those who received their new card from CIBC but not the PIN: the PIN is the same as your Citi card.

...wait, citi never had chip cards, so how did u get a pin for your card to begin with? i dont recall having a pin for my citi cards before :o

anyway got my div one card today, still waiting for petro card/pin...

[dr_torch]

...wait, citi never had chip cards, so how did u get a pin for your card to begin with?

You have a PIN for cash advances, if you set it up with CITI.

[Paulfistinyourface]

ahhh, the irony.

You see...you...are dumb.

...other pointless stuff....
Oh for Christs sake. Shut up. You're question was dumb. Mine was just plain forgetfulness in which I described myself as dumb.


...wait, citi never had chip cards, so how did u get a pin for your card to begin with? i dont recall having a pin for my citi cards before :o

anyway got my div one card today, still waiting for petro card/pin...
Heh. You're right. My Enrich plat wasn't a CHIP card. I just recognized the PIN as the one I use for all non-big bank credit cards. Now that I think about it, they (Citi) sent me a letter at some point and it said I should set up my PIN now. So I filled it in and mailed it back using a PIN I know I won't forget.

[bubble.tea]

^
I think it was a good question.

Perhaps be a contributing member of RFD, and help with an answer, or continue in your bratty behaviour. An apology would be a good start.

Cheers,

[pulsar]

awesome, was able to get all of my rebates out.

Sept. 15, 2011 Sept. 16, 2011 2% REBATES/REMISES DE 2 % $787.52

I requested for a cheque but they put the rebate against the balance errr.. anyways it paid off the credit card bill so all is good.

How were you able to get your rebate out without purchasing a vehicle??? I tried with Citi and they wouldn't do anything for me. DId you talk to CIBC???

[WalterQ]

Got my CIBC statement and Rewards balance transferred over fine but new monthly Rewards came up a bit short (like Net Balance -$250 x 2%)

Not big $$$ but never had this problem with Citi. Nothing complicated on statement; just purchases and a few returns; no cash advance, foreign purchases etc.

Any one else seen this?

[boyoflondon]

CIBC is evidently changing the statement date. Mine terminated the 1st of each month with Citi but has now been pushed to the 7th by CIBC. My August statement has 37 days on it.

If you're in a similar situation, and you had an outstanding balance on your last Citi statement, then the interest reflects more than a month's worth.

Before the accounts were transferred over to CIBC, they were all put in one specific billing group, which is why for most the due date ended up changing.

This is also why Spidey's interest is almost double this month as the amount of days in the billing cycle is higher then normal. Normally, there are 28-32/33 billing days in a cycle. This is always indicated on your statement so you can easily find out.

[1226]

Got my CIBC statement and Rewards balance transferred over fine but new monthly Rewards came up a bit short (like Net Balance -$250 x 2%)

Not big $$$ but never had this problem with Citi. Nothing complicated on statement; just purchases and a few returns; no cash advance, foreign purchases etc.

Any one else seen this?

Mine looks fine. You factored in your returns?

[zzricezz]

How were you able to get your rebate out without purchasing a vehicle??? I tried with Citi and they wouldn't do anything for me. DId you talk to CIBC???
I added my friend as a secondary card holder and e purchase a car.

[Seanhfx]

Got my PIN today for drivers edge, hope the card arrives tomorrow:D

[nuropa]

got pin + card on the same day, then called in and cancelled the card. no point for me to have 3 mastercards.

[Paulfistinyourface]

I currently have a Aerogold Infinite Visa AND now the Dividend One Mastercard.

I was thinking of closing the Visa and just going with the MC. But CIBC won't let me move the credit limit before cancelling. I even asked about closing the MC and moving the limit to the Visa. Again, the answer was "nope".

That's a bummer.

[angel_wing0]

I currently have a Aerogold Infinite Visa AND now the Dividend One Mastercard.

I was thinking of closing the Visa and just going with the MC. But CIBC won't let me move the credit limit before cancelling. I even asked about closing the MC and moving the limit to the Visa. Again, the answer was "nope".

That's a bummer.

oh damn, cant do that eh? i was thinking of cancelling my cibc plain plat and moving the limit to the div one and petro gas card, guess no need to do now...

[RiCHC3]

I added my friend as a secondary card holder and e purchase a car.

Good idea, I'll give this a whirl and try it myself.
Did you list one another as living at the same residence?

[Paulfistinyourface]

oh damn, cant do that eh? i was thinking of cancelling my cibc plain plat and moving the limit to the div one and petro gas card, guess no need to do now...
Well, that's what they told me via their online messaging system. I never actually spoke to anybody on the phone. I think I'll try asking again in a few weeks when everything calms down, but this time I'll call them directly.

When I called to activate my Div1 MC the lady couldn't answer me, however, she offered to put me thru to somebody who could give me an answer. BUT, she warned me that the queue is long, probably a 20 to 30 minute wait on hold. I said forget it, not important enough, so I sent an online message....and that's the answer I got.

[brunes]

Maybe you're a debit card thief & to you-the answer to my question was painfully obvious. I'm quite sure however that it's not common sense.

I would still like to know the answer.

All in all., was it necessary for you to try to elevate yourself by attempting to insult me without cause? I always find it intriguing when people do that to faceless monitors in cyberspace.

+1. He's just being a <insert word that would be censored by RFD>

The answer to your question is, yes it is easy to steal PINs from CC, it's borderline trivial. The whole system is a useless scam whose only real purpose is to shift more of the liability to the consumer.

[angel_wing0]

Well, that's what they told me via their online messaging system. I never actually spoke to anybody on the phone. I think I'll try asking again in a few weeks when everything calms down, but this time I'll call them directly.

When I called to activate my Div1 MC the lady couldn't answer me, however, she offered to put me thru to somebody who could give me an answer. BUT, she warned me that the queue is long, probably a 20 to 30 minute wait on hold. I said forget it, not important enough, so I sent an online message....and that's the answer I got.

hmm, well i would say the online msg sys would be more accurate than the reps. But def. let me know man when u try next time.

[1226]

Just a heads up for those who used to use their Citi MC for online gaming deposits (e.g. BCLC's playnow.com) or the like. Citi considered it a purchase but CIBC considers it a cash advance and charge you a $2.50 fee.

Now I have to figure out which one of my other cards won't charge a fee.

[angel_wing0]

still waiting for my cibc petro card even though a number of ppl got it already. Did everyone get that email from petro telling u that your card has been converted?

[Jonavin]

I decided to stop using my Petro-Points card and switch to MBNA SmartCash.

[angel_wing0]

I decided to stop using my Petro-Points card and switch to MBNA SmartCash.

u mean the petro mc right? you can use the petro points card with the smart cash.

The petro mc is still good for those once in a while promotions (buy gas x times in a month, get x bonus points).

[iheartdeals]

I'm sure this was addressed somewhere in the thread but I can't find it. How do we know what our 1% rebate is as of now? And how do we confirm that the rebate built up from the Citi MC was transferred correctly?

Is there a tab once you login?

Thanks.

[angel_wing0]

I'm sure this was addressed somewhere in the thread but I can't find it. How do we know what our 1% rebate is as of now? And how do we confirm that the rebate built up from the Citi MC was transferred correctly?

Is there a tab once you login?

Thanks.

search, or ask cibc :)

was about to call in and ask about my cibc petro card, turns out i just got it today! :D

[hughjarce]

Mine just arrived also.

Waiting for PIN in order to activate it.

[angel_wing0]

Waiting for PIN in order to activate it.

oh right forgot to ask if the pin arrived too...

[iheartdeals]

search, or ask cibc :)

was about to call in and ask about my cibc petro card, turns out i just got it today! :D

I did try searching hence why I said that I couldn't find anything. All I found in the thread was about how the rebate is now in the form of a credit as opposed to a cheque. I guess my searching skills are lacking then..

I'll contact CIBC and post what I find on here so that others will have this question answered.

[dr_torch]

I did try searching hence why I said that I couldn't find anything. All I found in the thread was about how the rebate is now in the form of a credit as opposed to a cheque. I guess my searching skills are lacking then..

There is no tab on the CIBC site. On your bill it shows accumulated cash back up to this point.

[angel_wing0]

still no pin yet...orz

[Mercury048]

Me too. Got the new card like 3 weeks ago and still no PIN. My Dividend One arrived the same day as my Aspire Cash Platinum, got the PIN for the ACP two days afterward. I don't really care that much, the Div One is going in the drawer anyway.

[Paulfistinyourface]

still no pin yet...orz
Was this for a CIBC card that replaced a Citi card? If so, the PIN you had with Citi will be the PIN that CIBC will send you.

I thought we already established that, but maybe I'm misunderstanding the current discussion.

Anyways...new question:

Has anybody had any success merging the data of 2 CIBC credit cards on the CIBC website? I can SEE both my CIBC Visa and CIBC MC when I log into either of the accounts, but I cannot access any more information (other than previous statements) for the other.

For example: I log in with my CIBC Visa number. I can SEE both the VISA and MC in the list of acounts and basic information like current balance and available credit. But only the VISA is clickable if I want more specific information like current charges and such.

When I go to view statements, I can select either my Visa or MC.

As it stands now, I have to logout and then log back in with the other CC number to see the detailed information.

Is there a way to merge them so I only have to login once? CIBC still hasn't responded to my online question.

[angel_wing0]

Was this for a CIBC card that replaced a Citi card? If so, the PIN you had with Citi will be the PIN that CIBC will send you.

..i think i told u, my citi cards never have pin.

[smartie]

A quick question: if i dont activate my new cibc card. In credit bureau report, is cibc card considered as close or open trade line?

Thanks

[angel_wing0]

A quick question: if i dont activate my new cibc card. In credit bureau report, is cibc card considered as close or open trade line?

Thanks

activating the card or not has no effect on your credit report, it only matters to the issuing institution. In short, it's still considered open on your report (though u cannot use it).

[boyoflondon]

..i think i told u, my citi cards never have pin.

It applies only if you had a PIN set up for Cash Advances.

[pnyknights]

Has anyone that has not activated their new CIBC div1 received any statements yet? I haven't received my past two statements yet, I've only activated the card yesterday since I was using my smartcash ever since they got transitioned (no I did not enrol in online statements, nor do I plan to, it's stupid that they only give you a either/or option for viewing the statement)

[angel_wing0]

finally got my pin!

[Jonavin]

I was going to close my PetroPoints card completely but decide to keep it because someone pointed out the credit alert feature for CIBC credit cards. So I dropped the limit to almost nothing and keep the card locked away and just use the alert feature.

[angel_wing0]

I was going to close my PetroPoints card completely but decide to keep it because someone pointed out the credit alert feature for CIBC credit cards. So I dropped the limit to almost nothing and keep the card locked away and just use the alert feature.

u'll get one of those promo once in a while so u should def keep the card unless u dont get gas at petro.

[JayJJJ]

I was going to close my PetroPoints card completely but decide to keep it because someone pointed out the credit alert feature for CIBC credit cards. So I dropped the limit to almost nothing and keep the card locked away and just use the alert feature.


Is this feature free?

[angel_wing0]

Is this feature free?

yes it is.

[Jonavin]

Is this feature free?

Yup free. It looks like it's only reporting Equifax inquires. It picked up my RBC and CapitalOne applications. I think MBNA only uses Transunion so it diesn't show up. Just a theory.

[jeeva86]

I received my pin in the mail for two cards but how the fk do I read the pin. Pulling the sticker tears the adhesive. I failed on both pins! How many digits are the pin? I could faintly see 5-6 digits. I suppose we can still use our old ones til they expire.

[angel_wing0]

I received my pin in the mail for two cards but how the fk do I read the pin. Pulling the sticker tears the adhesive. I failed on both pins! How many digits are the pin? I could faintly see 5-6 digits. I suppose we can still use our old ones til they expire.

4 digits.

[GeeCee]

I received my pin in the mail for two cards but how the fk do I read the pin. Pulling the sticker tears the adhesive. I failed on both pins! How many digits are the pin? I could faintly see 5-6 digits. I suppose we can still use our old ones til they expire.

It's four digits.. are you removing the piece of paper from the back first? If you try to pull the sticker off the front, you probably won't be able to read it. :P

[jeeva86]

I pulled it from the back and both time it wasn't as peeling a sticker. Why can't it be simple, just give a slip with the code. I guess I'd fail at trying to steal someone's pin this way /palm.

[angel_wing0]

I pulled it from the back and both time it wasn't as peeling a sticker. Why can't it be simple, just give a slip with the code. I guess I'd fail at trying to steal someone's pin this way /palm.

i believe all the big 5 banks use the same methods...mbna/cap one as well. HSBC is with a slip and code iirc...

[pnyknights]

i believe all the big 5 banks use the same methods...mbna/cap one as well. HSBC is with a slip and code iirc...

IIRC MBNA doesn't do the paper method had to call in when activating my SC for my pin and to change it as well....conversly, CIBC won't let you change your pin over the phone...

There are instructions on the back of the PIN letter thingy, peel gently

[Kareem403]

When you guys try to cancel your new CIBC card, do they offer you some Ca$h to make you stay?

People were getting $50 back in 2009
http://forums.redflagdeals.com/retention-cibc-credit-card-may-give-you-50-dollars-credit-782715/

[angel_wing0]

....conversly, CIBC won't let you change your pin over the phone...

u can just change it at atm for big 5 bank cc.

[cil254]

When you guys try to cancel your new CIBC card, do they offer you some Ca$h to make you stay?

People were getting $50 back in 2009
http://forums.redflagdeals.com/retention-cibc-credit-card-may-give-you-50-dollars-credit-782715/

Yes. They offered me $10 in cashback.

[hdom]

I had the Citibank Drivers Edge Gold before the switch so just wondering:

1) Anyone have success to cancel card and cash out on the points collected without buying a car ??

2) Which is a good replacement card now ?

I did enjoy the points, price protection and rental insurance on the old card, anything similar ?? TD Driver's Edge doesn't seem to come close, but it is a free card.

[StylinRed]

Hi guys tried to do a search but couldnt find this question


I have a mail in rebate from NCIX for $25 it's a Citi MasterCard (doesn't expire until 03/12 btw)

I just tried using it on NCIXs page but the system wouldn't recognize the number

So I went to the website listed on the back of the card www.myecount.ca but that site doesn't exist anymore redirects to www.citiprepaid.com

I enter the card number on that site and it isn't recognized either and am told I should call the number on the back of the card 800-764-5376

It's automated and Im asked to enter the card number and hit pound, the system doesn't recognize the card number and it won't let me get past that part of the system (can't talk to anyone hitting 0 does nothing)


And with the knowledge that Citi MasterCard is out of Canada now (well CIBC now) I'm wondering if that change obliterated my card?

Anyone have any clues? I contacted NCIX about this But I don't even remember which purchase exactly this MIR is for (i've narrowed it down but am not certain) :/

[pnyknights]

Hi guys tried to do a search but couldnt find this question


I have a mail in rebate from NCIX for $25 it's a Citi MasterCard (doesn't expire until 03/12 btw)

I just tried using it on NCIXs page but the system wouldn't recognize the number

So I went to the website listed on the back of the card www.myecount.ca but that site doesn't exist anymore redirects to www.citiprepaid.com

I enter the card number on that site and it isn't recognized either and am told I should call the number on the back of the card 800-764-5376

It's automated and Im asked to enter the card number and hit pound, the system doesn't recognize the card number and it won't let me get past that part of the system (can't talk to anyone hitting 0 does nothing)


And with the knowledge that Citi MasterCard is out of Canada now (well CIBC now) I'm wondering if that change obliterated my card?

Anyone have any clues? I contacted NCIX about this But I don't even remember which purchase exactly this MIR is for (i've narrowed it down but am not certain) :/

FWIW I had a pre-paid card that was expirying end of August or September I think and was able to purchase a TimCard (at that time) with it no problem.

[StylinRed]

ah i see, thanks

ill try to take this into a store to use i guess :/ i read on ncix forums a lot of people weren't able to use theirs @ many places including ncixs website -_- but no1 seemed to have the 800# or website issues *crosses fingers*

[boyoflondon]

ah i see, thanks

ill try to take this into a store to use i guess :/ i read on ncix forums a lot of people weren't able to use theirs @ many places including ncixs website -_- but no1 seemed to have the 800# or website issues *crosses fingers*

Any prepaid cards are dealt by Cit Prepaid Services which has nothing to do with Citi MC that closed down. I just used my prepaid card that I got while working at Citi last month and it went through without any problems. I did have to activate it though.

[MasterDeal]

this is a FYI, which i just find out, if you had a card from citibank with low limit and now with CIBC.

my experience:
-Citibank will deny any new transaction if the new transaction exceed your limit, so you dont have overlimit.
-CIBC will approve a new transaction even thou it will exceed the limit when your current balance is below the limit AND CHARGE a overlimit fee.

this sucks big time, since i have a low limit card for random and Internet purchases. I never had to remember my balances when it is with citibank.

i am going to cancel this card when i get my cash back.

[angel_wing0]

this is a FYI, which i just find out, if you had a card from citibank with low limit and now with CIBC.

my experience:
-Citibank will deny any new transaction if the new transaction exceed your limit, so you dont have overlimit.
-CIBC will approve a new transaction even thou it will exceed the limit when your current balance is below the limit AND CHARGE a overlimit fee.

this sucks big time, since i have a low limit card for random and Internet purchases. I never had to remember my balances when it is with citibank.

i am going to cancel this card when i get my cash back.

its still good to keep track of purchases yourself instead of having someone to do it for u..just a fyi.

[pnyknights]

Did Anyone notice a cashback credit on their statement? I just looked at my online statement and notice I had a credit balance of -$74 or so (I never use the card now, solely only the SC now). I can't remember off the top of my head but I'm pretty sure on the my last Citi statement I had at least $100. I thought CIBC was going to issue a cheque? Knowing CIBC I'd expect them to pull some stupid fee if I were to trasfer the 'credit' to my CIBC chequing account. A credit balance is useless since it would require me to buy something else for it to be useful, I'd rather have money deposited into my account.

[jheath]

Has anyone had any luck converting to another card after the switchover from Citi to CIBC? I had a no fee Drivers Edge card that was grandfathered once Citi started charging a fee. I now have the CIBC card, but will have to pay a fee as of next year, so I was hoping to switch to something no fee. I just received my Capital One Aspire World, which I will begin using as my primary card shortly, so I don't really care what they switch me to, just an old card so I don't want to close it.

[angel_wing0]

Has anyone had any luck converting to another card after the switchover from Citi to CIBC?

i dont see why they wont allow you to convert it.

[pnyknights]

Did Anyone notice a cashback credit on their statement? I just looked at my online statement and notice I had a credit balance of -$74 or so (I never use the card now, solely only the SC now). I can't remember off the top of my head but I'm pretty sure on the my last Citi statement I had at least $100. I thought CIBC was going to issue a cheque? Knowing CIBC I'd expect them to pull some stupid fee if I were to trasfer the 'credit' to my CIBC chequing account. A credit balance is useless since it would require me to buy something else for it to be useful, I'd rather have money deposited into my account.

So I went ahead and transferred the credit balance into my account (also CIBC not by choice;)) and now I have a $2.50 charge classified as "CASH ADV/BT/CONV CHQ FEE" :mad:

[Waiwai]

So I went ahead and transferred the credit balance into my account (also CIBC not by choice;)) and now I have a $2.50 charge classified as "CASH ADV/BT/CONV CHQ FEE" :mad:

Weird, I called in and asked for a cheque for my credit balance and they said it would be fine. This was probably a week or two ago, I have not received my cheque yet, but when I look at the account online, it shows up as a CR REFUND of the credit balance. I do not see a charge/fee.

[Paulfistinyourface]

To update a post I made a few months ago:

CIBC has just let me merge my credit limits on my CIBC Aerogold Visa and the CIBC Dividend One Mastercard. I originally was told that they can't transfer credit limits between a Visa and a MC or vice versa.

I've been frustrated with Aeroplan lately, so I called and asked them what else they can offer me because I no longer wanted to deal with the Aeroplan system and the $120 AF for the Aerogold Infinite. Long story short; the lady took my Aerogold Visa limit, applied it to the Dividend One MC limit, and cancelled the Aerogold.

(I don't need the Aerogold card anyways. It was a waste of $120 for the annual fee. They gave me that back too. Or at least they said they will. I guess I'll see a pro-rated $100 credit come thru in the next few days.

[Emendo]

CIBC has sent me a survey asking for opinions on the cashback credit cards. From the questions that were asked, they are planning to offer new cashback credit cards with additional features (different combinations of car rental insurance/extra cashback for certain categories of purchase/bonus cashback once you reach a certain tier with for different annual fees) with an annual fee attached. However, it is not clear whatever they will be discontinuing the existing cashback cards.

[jacksorbetta]

Has anyone had their limit increased since the switch? I had the Citi card for 5 years, and it never moved. 4 months with Cibc, and it's doubled :D. I wish they'd stop pestering me with the 0% BT cheques though. I get a package of them at least 2 a week.

[cashinstinct]

Has anyone had their limit increased since the switch? I had the Citi card for 5 years, and it never moved. 4 months with Cibc, and it's doubled :D. I wish they'd stop pestering me with the 0% BT cheques though. I get a package of them at least 2 a week.

My limit was stupidly low, it did not change.

I was getting these stupid cheques all the time that I had to shred.

Decided to move on, cancelled the card. MBNA Smartcard and TD Visa Gold elite do the job, I had no need for this particular card (old Citibank Enrich Platinum converted to CIBC Dividends 1% or something?).

The agent did not believe MBNA card was giving 3% and then was arguing for the monthly limit for the 3% for grocery and gas ($600 per month). I was like: well anyway after the limit it's still the same 1% as CIBC, so thank you...

[ashhabib]

Has anyone had their limit increased since the switch? I had the Citi card for 5 years, and it never moved. 4 months with Cibc, and it's doubled :D. I wish they'd stop pestering me with the 0% BT cheques though. I get a package of them at least 2 a week.

Yeah, I got a letter with my last statement offering a $3000 increase. I took it because my profile shows less credit used then. I also hate receiving tons of those cheques. Unless the have a no fee transfer like TD did last year, it's not worth it to me.

[need2save]

CIBC has sent me a survey asking for opinions on the cashback credit cards. From the questions that were asked, they are planning to offer new cashback credit cards with additional features (different combinations of car rental insurance/extra cashback for certain categories of purchase/bonus cashback once you reach a certain tier with for different annual fees) with an annual fee attached. However, it is not clear whatever they will be discontinuing the existing cashback cards.

I got the same email. The best cashback of all was the $50 that came with doing the survey. :)

[d53642]

I was away with the military and just got back and called to see where my card was and the guy informed me my 0 balance acct on my Citi Plat acct was closed down on the transfer. No loss, I have a capital one mastercard now.

And to the guy earlier in the thread, I have a CIBC Visa card and know full well if you make a purchase of more than your limit it will still go through and they love to charge that overdraft fee.

[doberman_baby]

After the conversion from Citi to CIBC, got a credit increase within 3 months.
Miss the citi platinum, but oh well, the dividend one will make due.